Tobe-Williams v. New Hanover County Board of Education , 234 N.C. App. 453 ( 2014 )


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  •                             NO. COA13-679
    NORTH CAROLINA COURT OF APPEALS
    Filed: 17 June 2014
    TIFFANY N. TOBE-WILLIAMS,
    Petitioner,
    v.                                New Hanover County
    No. 12 CVS 3128
    NEW HANOVER COUNTY BOARD OF
    EDUCATION; a/k/a NEW HANOVER
    COUNTY SCHOOLS,
    Respondent.
    Appeal by respondent from order entered 4 January 2013 by
    Judge W. Allen Cobb, Jr. in New Hanover County Superior Court.
    Heard in the Court of Appeals 7 November 2013.
    The Leon Law Firm, P.C., by Mary-Ann Leon; and                      The
    McGuinness Law Firm, by J. Michael McGuinness,                      for
    petitioner-appellee.
    Tharrington Smith, L.L.P.,       by   Deborah      R.   Stagner,    for
    respondent-appellant.
    N.C. School Boards Association, by Allison B. Schafer and
    Christine T. Scheef, for Amicus Curiae North Carolina
    School Boards Association.
    N.C. Association of Educators, by Ann McColl and Carrie
    Bumgardner, for Amicus Curiae North Carolina Association of
    Educators.
    GEER, Judge.
    Respondent   New   Hanover   County   Board   of    Education      ("the
    Board") appeals from an order reversing the Board's decision not
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    to renew the contract of petitioner Tiffany N. Tobe-Williams.
    We conclude that the process employed by the Board in reaching
    its decision violated Ms. Tobe-Williams' procedural rights under
    N.C. Gen. Stat. § 115C-287.1(d) (2013) and under N.C. Gen. Stat.
    § 115C-325(b) (2013) when it based its decision not to renew Ms.
    Tobe-Williams'     contract   on    evidence   not    contained    in   her
    personnel file and without giving her notice of that evidence
    and an opportunity to respond to it.       Accordingly, we affirm the
    trial court's conclusion that the Board's decision was made upon
    unlawful procedure.
    However, the grounds for nonrenewal asserted by the Board
    are not arbitrary, capricious, personal, or political, and the
    record contains evidence that would support the Board's decision
    even though some of the Board's specific findings of fact are
    unsupported.     We, therefore, reverse the trial court's order of
    reinstatement and remand to the Board for reconsideration of its
    decision   after     giving   Ms.     Tobe-Williams     notice     of   the
    information that the Board intends to consider in making its
    decision and an opportunity to respond to that evidence.
    Facts
    Ms. Tobe-Williams was employed by the Board as an assistant
    principal in the New Hanover County School District                under a
    four-year contract from July 2008 to 30 June 2012.               During the
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    2008-2009    academic     year,    Ms.    Tobe-Williams          worked   at   Myrtle
    Grove Middle School.         During the course of that academic year,
    Ms. Tobe-Williams' relationship with her immediate supervisor,
    principal Robin Meiers, deteriorated due, in large part, to Ms.
    Tobe-Williams'   concerns        about    the   financial        practices     of   the
    school treasurer, which Ms. Tobe-Williams believed were not in
    compliance   with    Board    policies.         Although         Ms.   Tobe-Williams
    expressed her concerns to Ms. Meiers on several occasions, she
    did not feel that Ms. Meiers adequately addressed the problem.
    The Human Resources Department encouraged Ms. Tobe-Williams to
    work with Ms. Meiers to resolve the issues.
    On 19 June 2009,          Ms. Tobe-Williams attempted to file a
    grievance by emailing Dr. John A. Welmers, Jr., the assistant
    superintendent      for    Human         Resources,        and     expressing       her
    dissatisfaction with the lack of response or guidance from Human
    Resources    regarding     her     allegations        of    unethical     financial
    practices.    In the email, Ms. Tobe-Williams stated that if the
    matter was not resolved by the following Tuesday, she would
    contact the Department of Public Instruction to request a full
    investigation.      She indicated that "resolved MINIMALLY mean[t],"
    among other things, that she be transferred to another school.
    Dr. Welmers responded that Ms. Tobe-Williams' allegations
    concerning the treasurer were being investigated and that an
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    internal    auditor         and     Ms.    Meiers   had     taken       "personnel      action
    concerning the improvement of the treasurer's performance and
    put in place steps to ensure that the treasurer meets all of the
    school system's guidelines and regulations . . . ."                              Dr. Welmers
    notified Ms. Tobe-Williams that her email did not constitute a
    formal     grievance          and      explained      to     Ms.       Tobe-Williams        the
    guidelines of the Board's formal grievance policy, concluding
    that "[i]f you believe one of these conditions [for which a
    grievance       may    be     filed]       exists   that     has       not   already      been
    addressed by the school system, you certainly have every right
    to begin the formal grievance procedure."
    On 10 July 2009, Ms. Tobe-Williams filed a formal grievance
    against    Ms.     Meiers,          Dr.    Welmers,    and       Dr.    Susan     Hahn,     the
    Director     of       Human       Resources.          On    19     August    2009,      then-
    superintendent         Dr.     Alfred       H.   Lerch,      Jr.       granted    Ms.     Tobe-
    Williams    a     transfer        to      Wrightsville      Beach       Elementary      School
    ("WBES"), and Ms. Tobe-Williams agreed to drop her grievance.
    Superintendent Lerch requested that Ms. Meiers not complete an
    evaluation      for     Ms.       Tobe-Williams       for    the       2008-2009    academic
    year.
    During the 2009-2010 academic year, Ms. Tobe-Williams had a
    successful year as an assistant principal at WBES, working under
    Principal Pansy R. Rumley.                  During her second year at WBES, on
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    21    and   25   January    2011,   Ms.      Tobe-Williams        suffered     allergic
    reactions while participating in a school clean up.                           Ms. Tobe-
    Williams came to believe that these allergic reactions and her
    subsequent health issues were related to the uncleanliness of
    the school and the possibility of black mold growing in the
    building.        On 1 February 2011, Ms. Tobe-Williams' doctor wrote
    her a note stating she "needs time off from school until dust
    and black (mold?) [sic] cleaned up."
    In response to an incident report relating to Ms. Tobe-
    Williams, the New Hanover County Schools Maintenance Operations
    Department completed an indoor air quality ("IAQ") observation
    report on 28 January 2011.             The N.C. Department of Environmental
    and    Natural     Resources    Division          of    Environmental     Health     also
    inspected the school on 16 February 2011, while the New Hanover
    County Health Department conducted an inspection and tested for
    mold, allergens, and other health issues on 22 February 2011.
    None of the reports from these inspections indicated that mold
    was present in the school.
    On   23    February     2011,     Ms.       Tobe-Williams        met   with   Dr.
    Welmers;     Mr.     Bill    Hance,     the        assistant      superintendent      of
    maintenance; and Dr. Jim Markley, the new superintendent of New
    Hanover     County    Schools.         At    the       meeting,   Ms.    Tobe-Williams
    expressed her concerns regarding the presence of mold, the lack
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    of    cleanliness      of     WBES,      and     her     dissatisfaction     with   the
    administration's response to her concerns.                         She believed the
    administration had deceived her by failing to timely provide her
    with information concerning the mold investigation, by failing
    to return her emails, and by not sharing with her pictures of
    the    school   that        Mr.    Hance       had     taken.     Ms.   Tobe-Williams
    requested that an IAQ examination be done at the school.
    Mr. Hance explained to Ms. Tobe-Williams that no mold or
    other significant health issues had been found at the school by
    the Health Department.              Regarding the cleanliness of WBES, Dr.
    Markley   acknowledged            that   WBES's      previous     inspection   reports
    showed that WBES had received the lowest overall score in the
    school system, but he explained that WBES nevertheless met the
    school system's general guidelines for cleanliness.
    On 25 February 2011, Dr. Markley temporarily transferred
    Ms.    Tobe-Williams         to     Alderman         Elementary     School     ("AES"),
    effective 28 February 2011, to fill the position of an assistant
    principal who was on maternity leave.                      His letter to Ms. Tobe-
    Williams indicated the transfer was "as a precaution for your
    health and safety due to the fact that you have alleged that you
    have become sick at work and that you believe it is due to poor
    indoor air quality . . . at [WBES] . . . ."                        He told Ms. Tobe-
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    Williams that they were having the IAQ at WBES tested and that
    he would reassess her assignment once he received the results.
    Ms. Tobe-Williams did not report to work at AES.                           Instead,
    she filed a grievance against Dr. Markley and sent an email to
    the   Board's     attorney     maintaining       that     the    transfer        was   "in
    violation of federal OSHA regulations which prohibit employers
    from transferring employees due to workplace hazard complaints."
    She informed Dr. Markley that she would be out the first week of
    her temporary transfer due to multiple doctor appointments.
    Additional IAQ testing of WBES was completed by Phoenix
    EnviroCorp on 25 February 2011, 7 March 2011, and 11 March 2011.
    Mr.   Hance     notified      Ms.    Tobe-Williams        when    he     received      the
    testing reports from Phoenix EnviroCorp and made copies of the
    reports available to Ms. Tobe-Williams.                       The results revealed
    that there were elevated levels of mold in one classroom, mobile
    classroom     seven   ("MC-7").         Phoenix       EnviroCorp       also   conducted
    carbon dioxide monitoring in all the classrooms                          on 11 March
    2011.       The    report     concluded        that     the     readings      indicated
    "possible      ventilation          issues,"     but     noted     that       all      the
    measurements      were   "well      below"     the    OSHA    Permissible        Exposure
    Limit   and     the   NIOSH    Recommended           Exposure    limit     for    carbon
    dioxide.      On Saturday, 12 March 2011, custodians throughout the
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    New    Hanover     County     School    District      conducted     a     "thorough
    cleaning" of WBES from 7:00 a.m. until 4:00 p.m.
    On 22 March 2011, Ms. Rumley sent a letter to the parents
    of the students assigned to MC-7 explaining why the students had
    been moved from MC-7 to the library.                 The letter explained that
    the    school     was   replacing      the    HVAC    unit   and   that       "[o]nce
    everything is operational and a final air quality inspection is
    approved, the students will return to MC-7."                    Chris Peterson,
    the    director    of   maintenance     operations,      reviewed       the    letter
    prior to its being sent to the parents and concluded that the
    information in the letter was accurate.
    On 24 March 2011, Dr. Markley informed Ms. Tobe-Williams
    that    the     maintenance    department       had    completed    a     thorough
    cleaning of the school, and the air quality in the building was
    "good" with respect to levels of carbon dioxide and mold.                           He
    noted that the most recent tests had indicated that elevated
    mold spore levels were only found in one location, MC-7, and
    were    "not      elevated     to   a    significant         degree."          As   a
    "precautionary measure," Dr. Markley requested that Ms. Tobe-
    Williams not work in that area until further testing had been
    completed.       Dr. Markley requested that Ms. Tobe-Williams return
    to WBES on 28 March 2011 unless her doctor advised her not to.
    Additionally, he noted that "[i]f your doctor states that you
    -9-
    should not return to that specific building or upon your return
    you experience any difficulties with breathing, anaphylaxis, or
    other     health       conditions,       we      will   take   that    information      into
    consideration for accommodating your condition which may involve
    making other arrangements for your work site."
    Ms. Tobe-Williams returned to work, and continued to pursue
    her grievances against WBES regarding cleanliness and IAQ.                                On
    10 May 2011, Ms. Tobe-Williams testified and presented evidence
    at   a    hearing       before    the       Board.       After    considering     all    the
    evidence presented at the hearing, the Board adopted and sent
    Ms. Tobe-Williams a written resolution, which concluded that Ms.
    Tobe-Williams' concerns did not rise to the level of a valid
    grievance.
    After    the    hearing,       Ms.      Tobe-Williams     continued     to   raise
    complaints about the conditions at WBES, including a complaint
    on 25 May 2011 that a window in the media center had been
    screwed        shut     and    posed    a     fire      hazard.       Ms.   Tobe-Williams
    believed        that     the   window       was     purposefully      screwed    shut     as
    retaliation against her.                The screws were removed promptly upon
    Ms. Tobe-Williams' request.
    The     following       day,       26    May     2011,    Ms.      Tobe-Williams,
    appearing "visibly angry," confronted Ms. Rumley in her office
    and told Ms. Rumley that "she was the angriest that she had ever
    -10-
    been, and it was up to [Ms. Rumley] whether the next ten days
    would    be     pleasant         and    amicable      or   not"    and    that    Ms.    Tobe-
    Williams "could make life miserable by going to the news media
    regarding the issues with Mobile Classroom 7."                                Specifically,
    Ms. Tobe-Williams was upset about the window being screwed shut
    and   about      the       letter      that    Ms.    Rumley      had    sent    to   parents
    regarding MC-7.             Ms. Tobe-Williams called Ms. Rumley a "liar"
    for stating in the letter that MC-7 had received "A" ratings on
    health department inspections.
    Regarding the window, Ms. Rumley informed Ms. Tobe-Williams
    that maintenance had screwed the window shut in an attempt to
    follow the energy policy of not opening windows when the air-
    conditioning was on.                   Ms. Rumley also produced for Ms. Tobe-
    Williams the inspection reports that she believed showed the "A"
    ratings for MC-7.                Ms. Tobe-Williams explained that the "A" did
    not     refer      to      the     rating,     but     rather      the    "status       code."
    Following the meeting, Ms. Rumley notified Dr. Markley that she
    had misinterpreted the information on the inspection reports.
    Due     to      a    reduction      in    funding,       Ms.      Tobe-Williams      was
    transferred to Ogden Elementary School ("OES") as an assistant
    principal       for       the    2011-2012     school      year.        Ms.   Tobe-Williams
    completed the year under Principal Tammy Bruestle and received
    "Proficient" and "Accomplished" ratings on her final evaluation.
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    The evaluation noted, however, that Ms. Tobe-Williams could "be
    intimidating         to   staff    members     especially      if    they    are   under
    performing [sic]."
    At a Board meeting on 5 June 2012, Dr. Markley submitted to
    the    Board    a     list    of    principals      and    assistant        principals,
    including      Ms.    Tobe-Williams,       with    a   recommendation           that   the
    Board renew their contracts.               Prior to the Board's vote on the
    contracts,      however,      the     Board    requested      additional        time    to
    review   Ms.     Tobe-Williams'          personnel     file    and      other    records
    concerning Ms. Tobe-Williams' performance over the course of her
    four-year contract "because [the Board] was aware of serious
    concerns       about"       Ms.     Tobe-Williams.            As    a    result,       the
    superintendent            removed        Ms.     Tobe-Williams'           name         from
    consideration, and the Board did not vote on her contract at the
    5 June 2012 meeting.
    After the 5 June 2012 meeting, the Board reviewed Ms. Tobe-
    Williams' personnel file, other information maintained by the
    New Hanover County Schools' Human Resources Department, and a
    memorandum submitted by Ms. Meiers regarding Ms. Tobe-Williams'
    performance during the 2008-2009 school year.                       Ms. Tobe-Williams
    was not contacted by the Board during this time.                        At the 10 July
    2012   meeting,       the    superintendent       again    recommended          that    Ms.
    Tobe-Williams'        contract      be   renewed.         Nonetheless,       the   Board
    -12-
    unanimously voted not to renew Ms. Tobe-Williams' contract and
    adopted a written resolution reflecting its decision.
    Ms. Tobe-Williams appealed the nonrenewal decision to New
    Hanover County Superior Court on the grounds that the decision
    was   arbitrary    and     capricious,     not   supported     by    substantial
    evidence,   in    excess    of   statutory    authority,     and    affected   by
    errors of law.      The matter was heard on 17 December 2012 by the
    trial court.       On 4 January 2013, the court entered an order
    reversing the Board's decision on the grounds that it was not
    supported by substantial evidence in the record, was arbitrary
    and   capricious,    and     was   based     upon   unlawful       procedure   in
    violation of N.C. Gen. Stat. § 115C-287.1.                   The Board timely
    appealed to this Court.
    Discussion
    "On appeal of a decision of a school board, a trial court
    sits as an appellate court and reviews the evidence presented to
    the school board."         Davis v. Macon Cnty. Bd. of Educ., 
    178 N.C. App. 646
    , 651, 
    632 S.E.2d 590
    , 594 (2006).             The Board's decision
    not to renew an assistant principal's employment contract is
    subject to judicial review in accordance with Article 4 of the
    North Carolina Administrative Procedure Act ("APA").                  N.C. Gen.
    Stat. § 115C-287.1(d).
    -13-
    Under Article 4, N.C. Gen. Stat. § 150B-51(b) (2013), a
    trial court may reverse or modify the agency decision if it is:
    (1)    In    violation          of      constitutional
    provisions;
    (2)    In excess of the statutory authority or
    jurisdiction    of   the   agency    or
    administrative law judge;
    (3)    Made upon unlawful procedure;
    (4)    Affected by other error of law;
    (5)    Unsupported   by  substantial  evidence
    admissible under G.S. 150B-29(a), 150B-
    30, or 150B-31 in view of the entire
    record as submitted; or
    (6)    Arbitrary, capricious, or an abuse of
    discretion.
    Errors       alleged   under   subsections      (1)   through     (4)     are
    reviewed   de    novo.     N.C.    Gen.    Stat.    §   150B-51(c).         "When
    conducting de novo review, the court considers the matter anew
    and may freely substitute its own judgment for the board's."
    Moore v. Charlotte-Mecklenburg Bd. of Educ., 
    185 N.C. App. 566
    ,
    572, 
    649 S.E.2d 410
    , 415 (2007).
    The whole record test applies to claims that the Board's
    decision   was     unsupported     by     substantial     evidence    or      was
    arbitrary, capricious, or an abuse of discretion.                Davis, 178
    N.C. App. at 652, 
    632 S.E.2d at 594
    .               "Pursuant to the whole
    record test, the reviewing court examines all competent evidence
    to determine whether a school board's decision was based upon
    -14-
    substantial     evidence."      
    Id.
             "Substantial     evidence   is     such
    relevant evidence as a reasonable mind might accept as adequate
    to support a conclusion."        State ex rel. Comm'r of Ins. v. N.C.
    Fire Ins. Rating Bureau, 
    292 N.C. 70
    , 80, 
    231 S.E.2d 882
    , 888
    (1977).
    "A court applying the whole record test may not substitute
    its judgment for the agency's as between two conflicting views,
    even though it could reasonably have reached a different result
    had it reviewed the matter de novo."             Watkins v. N.C. State Bd.
    of   Dental    Exam'rs,   
    358 N.C. 190
    ,    199,   
    593 S.E.2d 764
    ,   769
    (2004).     "Only when there is no substantial evidence supporting
    administrative     action    should     the    court   reverse    an    agency's
    ruling."      Mendenhall v. N.C. Dep't of Human Res., 
    119 N.C. App. 644
    , 650, 
    459 S.E.2d 820
    , 824 (1995).
    This Court reviews the trial court's order for error of
    law. Moore, 185 N.C. App. at 572-73, 
    649 S.E.2d at 415
    .                        "Our
    task is essentially twofold: '(1) determining whether the trial
    court     exercised   the    appropriate       scope   of     review    and,    if
    appropriate, (2) deciding whether the court did so properly.'"
    Id. at 573, 
    649 S.E.2d at 415
     (quoting Alexander v. Cumberland
    Cnty. Bd. of Educ., 
    171 N.C. App. 649
    , 655, 
    615 S.E.2d 408
    , 413
    (2005)).
    I
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    The   Board       first    argues         that    the    trial      court       erred     in
    failing     to      dismiss      the       petition       for        lack    of       personal
    jurisdiction.          The APA provides that "the person seeking review
    must file a petition within 30 days after the person is served
    with a written copy of the decision."                         N.C. Gen. Stat. § 150B-
    45(a)     (2013).         Additionally,           "[w]ithin      10       days     after       the
    petition is filed with the court, the party seeking the review
    shall serve copies of the petition by personal service or by
    certified     mail      upon    all    who      were    parties      of     record        to   the
    administrative proceedings."                N.C. Gen. Stat. § 150B-46 (2013).
    Here,      Ms.    Tobe-Williams           filed   her    petition       on      9   August
    2012, but the Board was not served by personal service or by
    certified mail until 5 September 2012, more than 10 days later.
    Service was, therefore, defective.                      In the Board's response to
    the petition, the Board asserted the defenses of insufficiency
    of   process,     insufficiency            of    service,      and    lack       of   personal
    jurisdiction pursuant to Rules 12(b)(4), (5), and (6) of the
    Rules of Civil Procedure, and moved to dismiss the petition.
    However,      the    issue      of    service      and    personal         jurisdiction
    over the Board was not raised by either party at the 17 December
    2012 hearing, and both parties presented arguments concerning
    the merits of the case.               The Board did not request a ruling on
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    its motion to dismiss, and the trial court proceeded to enter a
    decision on the merits.
    "Jurisdiction   over   the   person   of   a   defendant   can   be
    acquired only in two ways: (1) By service of process upon him,
    whereby he is brought into court against his will; and (2) by
    his voluntary appearance and submission."          In re Blalock, 
    233 N.C. 493
    , 503, 
    64 S.E.2d 848
    , 855 (1951).
    An appearance merely for the purpose of
    objecting to the lack of any service of
    process or to a defect in the process or in
    the service of it, is a special appearance.
    In such case the defendant does not submit
    his person to the jurisdiction of the court.
    On the other hand, a general appearance
    is one whereby the defendant submits his
    person to the jurisdiction of the court by
    invoking the judgment of the court in any
    manner on any question other than that of
    the jurisdiction of the court over his
    person.
    A general appearance waives any defects
    in the jurisdiction of the court for want of
    valid summons or of proper service thereof.
    
    Id. at 503-04
    , 
    64 S.E.2d at 855-56
     (internal citations omitted).
    In this case, by failing to raise the issue of jurisdiction
    at the hearing and by arguing the merits of the case, the Board
    submitted to the jurisdiction of the trial court and waived its
    personal jurisdiction defense.      Accordingly, we hold that the
    trial court properly asserted jurisdiction over the Board, and
    we review the merits of this appeal.
    -17-
    II
    The     Board     next   contends      that    the    trial   court      erred        in
    concluding    that    the    Board's    decision     was     made   upon         unlawful
    procedure.      Because      this    question      raises    issues     of       law,     we
    review it de novo.
    The procedure for hiring school administrators, including
    assistant principals, is set out in N.C. Gen. Stat. § 115C-
    287.1.    A school administrator is employed by the local board of
    education "upon the recommendation of the superintendent" for an
    initial contract term of up to four years "ending on June 30 of
    the final 12 months of the contract."                    N.C. Gen. Stat. § 115C-
    287.1(b).       During       the    term      of   the      contract,        a        school
    administrator may not be dismissed or demoted "except for the
    grounds and by the procedure by which a career teacher may be
    dismissed or demoted as set forth in G.S. 115C-325."                         N.C. Gen.
    Stat. § 115C-287.1(c).             This procedure includes the "right to
    receive      notice     of     an      adverse      recommendation               by      the
    superintendent, to be heard before a case manager and/or the
    board of education, to present evidence, and generally to defend
    against whatever the charges or allegations might be."                                Moore,
    185 N.C. App. at 570, 
    649 S.E.2d at
    413-14 (citing N.C. Gen.
    Stat. § 115C-325(h)-(j3) (2005)).
    -18-
    However,         the    General       Assembly     has    provided        a    different
    procedure      for     the     decision         whether       to    renew          a   school
    administrator's        contract.           If   the    superintendent             intends    to
    recommend that the school administrator's contract be renewed,
    the superintendent must "submit the recommendation to the local
    board    for     action,"           and     the       Board    "may       approve           the
    superintendent's           recommendation       or    decide       not   to       offer     the
    school   administrator          a     new,      renewed,       or    extended          school
    administrator's contract."            N.C. Gen. Stat. § 115C-287.1(d).
    On the other hand,
    [i]f a superintendent decides not to
    recommend that the local board of education
    offer a new, renewed, or extended school
    administrator's    contract    to    the   school
    administrator, the superintendent shall give
    the school administrator written notice of
    his or her decision and the reasons for his
    or her decision no later than May 1 of the
    final    year   of    the    contract.        The
    superintendent's     reasons     may     not   be
    arbitrary,     capricious,       discriminatory,
    personal, or political.       No action by the
    local board or further notice to the school
    administrator shall be necessary unless the
    school    administrator     files     with    the
    superintendent a written request, within 10
    days of receipt of the superintendent's
    decision, for a hearing before the local
    board. Failure to file a timely request for
    a hearing shall result in a waiver of the
    right    to   appeal    the     superintendent's
    decision. If a school administrator files a
    timely request for a hearing, the local
    board shall conduct a hearing pursuant to
    the provisions of G.S. 115C-45(c) and make a
    final decision on whether to offer the
    -19-
    school administrator a new, renewed,                  or
    extended school administrator's contract.
    If the local board decides not to offer
    the school administrator a new, renewed, or
    extended school administrator's contract,
    the local board shall notify the school
    administrator of its decision by June 1 of
    the final year of the contract.    A decision
    not to offer the school administrator a new,
    renewed, or extended contract may be for any
    cause that is not arbitrary, capricious,
    discriminatory, personal, or political.
    Id. (emphasis added).
    Thus, when the superintendent recommends nonrenewal, the
    school administrator is entitled to notice of the grounds for
    the nonrenewal recommendation and, upon timely request, to a
    hearing   before    the   Board.    However,    when    the    superintendent
    recommends renewal, the statute is silent as to the procedure by
    which the Board may accept or reject the recommendation and,
    more specifically, as to the school administrator's right to
    notice and a hearing.
    We are not required to decide, in this case, whether a
    Board     must     conduct    a    full-blown        hearing     whenever    a
    superintendent      recommends     renewal     but     the     Board   decides
    otherwise.       It is apparent that the procedure that the Board
    used in this case is not one authorized by the statute and is
    not consistent with Chapter 115C when read as a whole.
    -20-
    In construing other provisions of Chapter 115C of the North
    Carolina General Statutes, our Supreme Court has emphasized:
    "In   the  exposition   of   a  statute   the
    intention of the lawmaker will prevail over
    the literal sense of the terms, and its
    reason and intention will prevail over the
    strict letter.     When the words are not
    explicit, the intention is to be collected
    from the context, from the occasion and
    necessity of the law, from the mischief felt
    and the remedy in view, and the intention is
    to be taken or presumed according to what is
    consonant with reason and good discretion."
    Taborn    v.    Hammonds,   
    324 N.C. 546
    ,        553,   
    380 S.E.2d 513
    ,   517
    (1989) (quoting Faulkner v. New Bern–Craven Cnty. Bd. of Educ.,
    
    311 N.C. 42
    , 58, 
    316 S.E.2d 281
    , 290–91 (1984)).
    The Supreme Court further emphasized that when construing
    provisions       in   Chapter     115C,     the    following        well-established
    principle of statutory construction applies: "'[A]ll statutes
    relating to the same subject matter shall be construed in pari
    materia    and    harmonized      if    this     end    can   be    attained   by   any
    reasonable interpretation.'"             
    Id.
     (quoting Faulkner, 311 N.C. at
    58, 
    316 S.E.2d at 291
    )).               Accordingly, in deriving the meaning
    of a particular provision of Chapter 115C, "we must examine it
    in the general context of North Carolina's public school laws .
    . . ."    
    Id.,
     
    380 S.E.2d at 517-18
    .
    In Taylor v. Crisp, 
    286 N.C. 488
    , 496, 
    212 S.E.2d 381
    , 386
    (1975), the Supreme Court held that "[t]he manifest purpose" of
    -21-
    the    statute     then    governing     employment      of       teachers    "was    to
    provide teachers of proven ability for the children of this
    State by protecting such teachers from dismissal for political,
    personal, arbitrary or discriminatory reasons."                        It follows that
    the    manifest     purpose    of   N.C.   Gen.    Stat.      §    115C-287.1(d)      in
    prohibiting        the     nonrenewal      of     administrators'            employment
    contracts for "arbitrary, capricious, discriminatory, personal,
    or political" reasons is to ensure that North Carolina's schools
    are staffed with administrators of proven ability.
    The procedural protections explicitly provided in N.C. Gen.
    Stat. § 115C-287.1(d) further this purpose.                        Specifically, the
    notice of an adverse recommendation by the superintendent alerts
    the school administrator that her future employment status is at
    risk     and,     more    importantly,     of    the    potential         grounds    for
    nonrenewal.        The school administrator may then request a hearing
    before    the     school    board   in   order    to   have       an   opportunity    to
    contest the validity of the asserted grounds for nonrenewal and
    to specifically address the concerns of the superintendent and
    the school board.
    In this case, however, the superintendent recommended the
    renewal    of     Ms.     Tobe-Williams'    contract       and,        therefore,    the
    statute     did     not    expressly     require       that   she       be   given    an
    opportunity to request a hearing.                The Board urges that it was,
    -22-
    under the plain language of N.C. Gen. Stat. § 115C-287.1, free,
    without conducting a hearing,                   to "decide[] not to offer the
    school    administrator        a     new,       renewed,    or     extended        school
    administrator's contract."            However, in this case, the Board did
    not simply reject the superintendent's recommendation.
    Instead,    the       Board    determined          that     it     needed     more
    information.      As its resolution regarding the nonrenewal of Ms.
    Tobe-Williams' contract stated, the Board, upon receipt of the
    superintendent's 5 June 2012 recommendation, "chose not to renew
    Ms. Tobe-Williams' contract at that time because it was aware of
    serious concerns about Ms. Tobe-Williams.                       The Board asked for
    an   opportunity   to    review      documentation         of    Ms.    Tobe-Williams'
    performance and conduct."                 The resolution indicated that the
    Board members "then reviewed extensive documentation concerning
    Ms. Tobe-Williams which was maintained by the Human Resources
    Department, including rebuttals and explanations provided by Ms.
    Tobe-Williams."         At    the    12    July    2012    Board    meeting,       "Board
    Members   discussed      Ms.    Tobe-Williams'         performance         and   conduct
    with     the   Superintendent             and     others     and        discussed     the
    documentation they had reviewed."                 (Emphasis added.)
    Nothing in the Board's resolution indicates that it limited
    its review to materials in Ms. Tobe-Williams' personnel file --
    materials of which Ms. Tobe-Williams would have had notice.                           See
    -23-
    N.C. Gen. Stat. § 115C-325(b) (2013) (providing "[t]he personnel
    file       shall    be     open       for     the   teacher's     inspection          at    all
    reasonable times" and requiring five days' notice to teachers
    before material is              placed in personnel file).                    Indeed, even
    though, after a dispute arose between principal Robin Meiers and
    Ms.        Tobe-Williams,         a     prior       superintendent       had      expressly
    determined that Ms. Meiers should not prepare an evaluation for
    academic year 2008-2009, Ms. Meiers was asked to provide the
    Board with a memo describing, three years after the fact, what
    Ms.    Tobe-Williams'           ratings        would   have    been     had     Ms.    Meiers
    evaluated          her    formally.1            Moreover,       our     review        of     the
    administrative           record       suggests      that   additional         documentation
    reviewed       by   the    Board       was    likely   not    included     in    Ms.       Tobe-
    Williams' personnel file prior to the superintendent's having
    recommended her renewal.
    Review       of    the   Board's       resolution      also     reveals    that       the
    Board in fact relied on documentation, including Ms. Meiers'
    memo, in makings its nonrenewal decision.                        The Board even found
    that "[f]urther investigation by the Board has revealed that at
    least       two     teachers      at        Ogden   Elementary        School     asked       the
    Principal not to let Ms. Tobe-Williams evaluate them because Ms.
    1
    Significantly, as the formal evaluations in Ms. Tobe-
    Williams' personnel file indicate, if Ms. Meiers had prepared a
    formal evaluation, Ms. Tobe-Williams would have seen the
    evaluation and had an opportunity to comment in writing.
    -24-
    Tobe-Williams had intimidated them and they did not believe they
    could    be    evaluated   fairly    by    Ms.   Tobe-Williams."       (Emphasis
    added.)       In short, the Board conducted, unbeknownst to Ms. Tobe-
    Williams, its own investigation and then, at a Board meeting,
    interviewed      unspecified     witnesses       about    her   performance     and
    discussed documentation related to that performance.                      In other
    words, the Board effectively conducted a hearing without notice
    to or participation by Ms. Tobe-Williams.
    The procedure followed by the Board in this case -- in
    which the Board conducted its own investigation, solicited the
    creation of documentation, reviewed documentation not contained
    in   the   personnel    file,    and     interviewed     witnesses   --    is   not
    specifically authorized by the statute and is not consistent
    with Chapter 115C when read as a whole.                  Moreover, our research
    has failed to uncover any decision by our courts suggesting that
    such a procedure is permissible.
    N.C. Gen. Stat. § 115C-325 "governs the hiring, firing,
    tenure     and    resignations      of    public   schoolteachers;        and   its
    definition of 'teacher' includes those who directly supervise
    teaching," such as principals and assistant principals.                     Warren
    v. Buncombe Cnty. Bd. of Educ., 
    80 N.C. App. 656
    , 658, 
    343 S.E.2d 225
    , 226 (1986).          Before setting out the procedures for
    -25-
    the hiring and firing of employees, the statute provides the
    following regarding personnel files:
    The superintendent shall maintain in his
    office a personnel file for each teacher
    that contains any complaint, commendation,
    or suggestion for correction or improvement
    about the teacher's professional conduct,
    except that the superintendent may elect not
    to place in a teacher's file (i) a letter of
    complaint that contains invalid, irrelevant,
    outdated, or false information or (ii) a
    letter of complaint when there is no
    documentation of an attempt to resolve the
    issue.     The complaint, commendation, or
    suggestion shall be signed by the person who
    makes it and shall be placed in the
    teacher's file only after five days' notice
    to the teacher.    Any denial or explanation
    relating to such complaint, commendation, or
    suggestion that the teacher desires to make
    shall be placed in the file.      Any teacher
    may petition the local board of education to
    remove any information from his personnel
    file that he deems invalid, irrelevant, or
    outdated.      The   board   may   order   the
    superintendent to remove said information if
    it   finds   the   information   is   invalid,
    irrelevant, or outdated.
    N.C. Gen. Stat. § 115C-325(b) (emphasis added).
    Thus,     employees,     including    administrators,       are   expressly
    provided    notice   of    the   inclusion    of   any   materials    in   their
    personnel    files   and   receive   an     opportunity    to   address    those
    materials.    It is evident by the inclusion of this provision at
    the beginning of N.C. Gen. Stat. § 115C-325 -- the section of
    Chapter 115C governing employment contracts -- that the General
    Assembly intended to protect employees from the inclusion of
    -26-
    unfair,    untrue,     incomplete,       or   outdated         information        in    their
    personnel     files    that    might     adversely         affect      their   employment
    status.     This provision is also inconsistent with a construction
    of N.C. Gen. Stat. § 115C-287.1(d) that would allow a school
    board unfettered discretion regarding what it may consider when
    making an employment decision without a hearing.
    While we recognize that school boards have wide discretion
    to consider evidence introduced at a hearing, Baxter v. Poe, 
    42 N.C. App. 404
    , 409, 
    257 S.E.2d 71
    , 74-75 (1979) ("While a Board
    of   Education      conducting       a   hearing      .    .    .   must    provide      all
    essential elements of due process, it is permitted to operate
    under a more relaxed set of rules than is a court of law[]"),
    there   was    no   hearing     in   this     case.         Therefore,      the     Board's
    decision      was   based,    at     least    in   part,        upon    information        --
    including documentation and interviews -- to which Ms. Tobe-
    Williams had never been given any opportunity to respond.                                 We
    cannot conclude that the General Assembly intended such a result
    given the careful protections that the legislature has granted
    regarding the contents of an employee's personnel file.
    Further, "[i]t is fully established that the language of a
    statute     will      be   interpreted        so      as       to   avoid      an      absurd
    consequence. . . .            Where a literal reading of a statute will
    lead to absurd results, or contravene the manifest purpose of
    -27-
    the Legislature, as otherwise expressed, the reason and purpose
    of the law shall control and the strict letter thereof shall be
    disregarded."         Taylor,   
    286 N.C. at 496
    ,    
    212 S.E.2d at 386
    (internal quotation marks omitted).
    In N.C. Gen. Stat. § 115C-287.1(d), the General Assembly
    has specifically provided for a hearing before the Board only if
    the    superintendent     has   recommended            nonrenewal,        as   the      Board
    argues.        Nevertheless,          to     allow       the        Board,     when       the
    superintendent has in fact recommended renewal, to conduct its
    own    investigation,     to    consider       documentation          outside       of    the
    administrator's       personnel       file,       and    to     question       witnesses
    without notice to the administrator, would lead to an absurd
    consequence that is inconsistent with "[t]he manifest purpose"
    of the statute to provide administrators "of proven ability for
    the children of this State by protecting such [administrators]
    from      dismissal     for     political,             personal,          arbitrary        or
    discriminatory reasons."         Taylor, 
    286 N.C. at 496
    , 
    212 S.E.2d at 386
    .
    The construction urged by the Board in this case would
    provide    extensive     procedural        protections         to    an    administrator
    whose     performance    was     poor       enough      to     merit       a   nonrenewal
    recommendation        from      the        superintendent,            but      deny        an
    administrator     actually        recommended            for        renewal        by     the
    -28-
    superintendent         of      any     opportunity          to    ensure       simply      that
    information          considered        by      the     Board      was       not     "invalid,
    irrelevant, [or] outdated," N.C. Gen. Stat. § 115C-325(b), or
    "arbitrary, capricious, discriminatory, personal, or political,"
    N.C. Gen. Stat. § 115C-287.1(d).
    Furthermore,         the      Board's        construction       would      grant    more
    procedural      protection         when       the    concerns     originated        with       the
    superintendent, whose recommendation is only advisory, than when
    the     concerns      originated         with       those   who    have      the    ultimate
    decision making authority -- the Board itself.                                 See Abell v.
    Nash Cnty. Bd. of Educ., 
    71 N.C. App. 48
    , 52, 
    321 S.E.2d 502
    ,
    506    (1984)       (holding      that      superintendent's           recommendation          for
    renewal of probationary teacher is only advisory and "ultimate
    responsibility rests with the board").
    We    recognize      that       in     the    context      of    a   renewal       of    a
    probationary         teacher's         contract,        this      Court      rejected          the
    teacher's argument that she had a statutory right to a hearing
    where       "N.C.    Gen.      Stat.      §    115C-325(m)(2)           [(2005)]     --        the
    provision specifically setting forth the rights of probationary
    teachers -- fails to expressly provide any right to a hearing
    before the Board."             Moore, 185 N.C. App. at 573, 
    649 S.E.2d at 415
    .
    -29-
    This Court explained that, in contrast to the provision
    providing    the   rights       of    probationary          teachers,       the   General
    Assembly      expressly         requires           prior         notice     to     school
    administrators        and    career    teachers        from        the    superintendent
    "regarding    a    recommendation           that     may        adversely     affect   the
    employee's future status."             Id. at 574, 
    649 S.E.2d at 415
    .                   In
    reference to the provisions of 
    N.C. Gen. Stat. § 287.1
    (d), the
    Court      reasoned         "[t]he    existence            of      language       granting
    administrators        the     right    to     a     hearing        'pursuant      to   the
    provisions of G.S. 115C–45(c)' confirms that when the General
    Assembly intended to afford notice and hearing rights, it did so
    in unambiguous terms."           185 N.C. App. at 577-78, 
    649 S.E.2d at 418
    .
    In Moore, however, the contract renewal procedures in N.C.
    Gen. Stat. § 115C-325(m)(2) (2005) did not provide notice and
    hearing rights to probationary teachers under any circumstances,
    thus showing an intent on the part of the General Assembly to
    treat      probationary          teachers          differently            from     school
    administrators and career teachers and provide them with less
    procedural protection.           Here, in contrast to Moore, the question
    is not whether the General Assembly intended to afford school
    administrators, as a class of employee, with notice and hearing
    rights in the contract renewal process, but rather under what
    -30-
    circumstances     are    such   procedural         protections    triggered.     To
    hold that when a superintendent recommends renewal, a Board may
    conduct its own investigation, and an administrator has no right
    to notice or an opportunity to be heard in any form regarding
    that investigation, would be an absurd result inconsistent with
    other provisions in Chapter 115C.                  We decline to adopt such a
    construction of N.C. Gen. Stat. § 115C-287.1(d).
    Reading N.C. Gen. Stat. § 115C-287.1(d) in pari materia
    with    other   provisions      in       Chapter    115C    and   considering   the
    overall purpose of N.C. Gen. Stat. § 115C-287.1(d), as directed
    by Taylor and Taborn, we hold that in deciding whether "to offer
    the    school   administrator        a    new,   renewed,    or   extended   school
    administrator's contract," N.C. Gen. Stat. § 115C-287.1(d), if
    the superintendent recommends that an administrator's contract
    be     renewed,    the     Board          is     limited     to    reviewing    the
    administrator's personnel file as it exists at that time and the
    superintendent's recommendation.                 In the event the Board has
    concerns regarding renewal that cannot be resolved by review of
    the administrator's personnel file, we hold that the Board may
    not consider documentation outside the administrator's personnel
    file or question witnesses -- effectively holding a hearing --
    without providing (1) notice of the Board's concerns and of the
    -31-
    information that the Board is considering and (2) an opportunity
    to the administrator to respond to that information.
    Here,     the    superintendent     recommended      that      Ms.    Tobe-
    Williams' contract be renewed at the 5 June 2012 board meeting.
    The Board asked the superintendent to remove Ms. Tobe-Williams
    from the list of assistant principals he recommended for renewal
    because   "it    was   aware   of    serious   concerns"   about     Ms.    Tobe-
    Williams and needed more time to "review documentation of Ms.
    Tobe-Williams' performance and conduct."            The Board's removal of
    Ms.   Tobe-Williams     from   the    recommendation    list   had    the    same
    effect as a recommendation for nonrenewal:             it placed Ms. Tobe-
    Williams' future employment status at risk based upon certain
    concerns about Ms. Tobe-Williams.              Therefore, to carry out the
    intent of the General Assembly, the Board should have notified
    Ms. Tobe-Williams of her removal from the recommendation list
    and given her an opportunity to respond to any information that
    the Board was considering that was not included in her personnel
    file.2
    Accordingly, we hold that the procedure employed by the
    Board in this case violated Ms. Tobe-Williams' procedural rights
    2
    We note that Ms. Tobe-Williams learned only on 12 July 2012
    that material had been added to her personnel file -- two days
    after the Board had already decided not to renew her contract.
    She received a copy of her personnel file on 18 July 2012, more
    than a week after the decision.
    -32-
    under N.C. Gen. Stat. § 115C-287.1(d) and N.C. Gen. Stat. §
    115C-325(b).       Those violations resulted in a record that does
    not include any information that Ms. Tobe-Williams might have
    submitted had she been given the opportunity to do so, and, to
    that extent, is insufficient for a determination whether the
    Board's     non-renewal       decision     was    "arbitrary,        capricious,
    discriminatory, personal, or political." N.C. Gen. Stat. § 115C-
    287.1(d).
    The      trial   court,     however,    concluded    that       the   Board's
    decision was not supported by substantial evidence in the record
    and was arbitrary and capricious.            Accordingly, it reversed the
    Board's decision and ordered Ms. Tobe-Williams' reinstatement.
    After carefully reviewing the record, we hold that, although
    some of the Board's specific factual findings are not supported
    by evidence       in the record, there is substantial evidence to
    support     the    Board's      ultimate    findings.         Those       findings
    articulate     grounds    for    nonrenewal      that   are   not     arbitrary,
    capricious, discriminatory, personal, or political.                   Since the
    record reveals that there may be a non-prohibited basis for
    nonrenewal, we reverse the trial court's order of reinstatement.
    Nevertheless, because Ms. Tobe-Williams has not yet had an
    opportunity to respond to the evidence gathered and considered
    by the Board, we reverse the Board's decision and remand for the
    -33-
    Board to reach a new decision after properly allowing Ms. Tobe-
    Williams an opportunity to be heard regarding the information
    that the Board intends to consider that was not included in her
    personnel    file    at    the       time   the   superintendent    recommended
    renewal of her contract.             See Taborn v. Hammonds, 
    83 N.C. App. 461
    , 469, 
    350 S.E.2d 880
    , 885 (1986) (vacating Board's decision
    and   remanding     for   new    hearing     where   deficiencies   in   Board's
    findings    and   failure       to    resolve     material   conflicts   in   the
    evidence "prevent[ed] [the Court] from discerning a substantive
    reason for the decision to terminate plaintiff").                   Because of
    our resolution of this appeal, we need not address the remainder
    of the Board's arguments.
    Affirmed in part; reversed in part; and remanded.
    Judges STEPHENS and ERVIN concur.