T.M.C.S., Inc. v. Marco Contractors, Inc. ( 2015 )


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  •               IN THE COURT OF APPEALS OF NORTH CAROLINA
    No. COA15-354
    Filed: 1 December 2015
    Forsyth County, No. 13 CVS 6669
    T.M.C.S., INC. d/b/a TM CONSTRUCTION, INC., Plaintiff,
    v.
    MARCO CONTRACTORS, INC., Defendant.
    Appeal by defendant from order entered 1 October 2014 by Judge Richard L.
    Doughton in Forsyth County Superior Court. Heard in the Court of Appeals 23
    September 2015.
    Brooks, Pierce, McLendon, Humphrey & Leonard, L.L.P., by Clint S. Morse, for
    plaintiff-appellee.
    Bell, Davis & Pitt, P.A., by D. Anderson Carmen, for defendant-appellant.
    CALABRIA, Judge.
    Defendant Marco Contractors, Inc. (“Marco”) appeals from an order denying its
    motion to compel arbitration. For the reasons that follow, we affirm.
    Background
    This case arises from a construction contract for the renovation of a Wal-Mart,
    Inc. (“Wal-Mart”) retail store. Marco, a construction management company based in
    Pennsylvania, regularly performs construction work for Wal-Mart.        Plaintiff TM
    Construction, Inc. (“TM”) is a licensed North Carolina general contractor. On 18 April
    2013, John Yenges (“Yenges”) of Marco contacted TM’s president, Thomas Malone
    TM CONSTRUCTION, INC. V. MARCO CONTRACTORS, INC.
    Opinion of the Court
    (“Malone”), regarding construction at a Wal-Mart store in Winston-Salem, North
    Carolina. Since it was an urgent job, Malone and Yenges met at the jobsite later that
    day to discuss the scope and estimated cost of the work. TM promptly provided
    Yenges with two written quotations—$35,250.00 for carpentry work and $44,388.00
    for painting (“quotations”)—both of which specified that Marco would be primarily
    responsible for providing the necessary materials. According to Malone, after Yenges
    made slight revisions to the carpentry work, the two reached an agreement that TM
    “would provide the services and limited specified materials based upon the terms of
    the quotations” provided to Marco. Subsequently, Yenges arranged for delivery of the
    necessary carpentry materials and painting supplies to the Wal-Mart jobsite.
    On or about 23 April 2013, Yenges approached Malone with a written contract
    (“the contract”)1 to be executed between Marco and TM. While reviewing the contract,
    Malone noticed that the total amount, $79,638.00, matched the total recited in the
    quotations for labor and equipment, but the contract obligated TM to provide all
    necessary materials for the construction project.             After Malone pointed out this
    discrepancy in the scope of work, Yenges agreed that some of the new terms were
    incorrect and indicated that the contract was Marco’s standard form agreement.
    Significantly, the contract contained an arbitration provision, which stated that any
    1  For the sake of convenience, we refer to the document that Yenges delivered to Malone as
    “the contract.” However, as discussed below, TM claims it is not bound by the terms of this document
    and the trial court did not decide whether a valid and enforceable agreement existed between the
    parties.
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    TM CONSTRUCTION, INC. V. MARCO CONTRACTORS, INC.
    Opinion of the Court
    disputes would be arbitrated in Pennsylvania at the option of Marco. The arbitration
    provision also included a 30-day time limit on submitting a demand for arbitration.
    Both men edited the contract provisions to match the quotations, but Yenges
    eventually concluded that such efforts were unnecessary and indicated that he only
    needed Malone to sign a draft for Marco’s files.         According to Malone, Yenges
    represented that he would change the contract’s terms to mirror those of the
    quotations. Apparently reassured, Malone signed a signature page of the contract—
    which listed TM’s proposed subcontractors for the job—under the impression that the
    terms would not be enforceable until Yenges made the appropriate changes. TM
    continued the project work with the impression that it was performing under the
    terms of the quotations.
    About six weeks later, in a letter dated 3 June 2013, James Good (“Good”) of
    Marco demanded that TM cease work on the project, claiming that Marco had no
    signed construction contract from TM on file. After Malone explained that Yenges
    had not finished the previously agreed-upon revisions, Good asked Malone to send
    Marco a signed copy of the contract that was to be amended. Since Good indicated
    the quotations’ terms would be incorporated into the agreement, Malone signed and
    initialed the contract and back-dated it to 24 April 2013, the approximate date Yenges
    and Malone identified and discussed the discrepancies.        Malone then faxed the
    document to Good, who signed for Marco on 10 June 2013.
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    TM CONSTRUCTION, INC. V. MARCO CONTRACTORS, INC.
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    Subsequently, Marco employee Mary Crawford asked TM to provide a
    quotation for additional work on the Wal-Mart’s nursery area, and Malone complied
    with the request. In a separate communication, Good called Malone and asserted
    that Marco would hold TM to the original terms of the contract, which did not conform
    to the quotations. Although Malone responded that TM would not work under those
    terms, Marco accepted TM’s proposal for the nursery job as additional work that was
    not included in the original quotations. TM completed the original project as well as
    the additional nursery work, and last furnished labor or materials on 14 August 2013.
    Both during and after TM’s performance, Marco issued several “change orders”
    which reflected additions to and deductions from the contract price. Most of the
    change orders reduced the contract price, that is, the amount Marco would pay for
    TM’s services. For example, Marco issued three change orders reducing the scope of
    TM’s work and two change orders reflecting deductions for paint and other materials
    Marco had provided. In July and August 2013, TM sent Marco three invoices totaling
    $101,780.00, but Marco agreed to pay only $38,833.94, the “revised contract total” as
    determined by the change orders.
    On 4 September 2013, TM filed a claim of lien on the real property in Forsyth
    County and served Marco with a claim of lien on funds. TM then filed a complaint in
    Forsyth County Superior Court seeking judgment on its claim of lien in the amount
    of $101,780.00. TM’s complaint also alleged that the quotations represented the
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    TM CONSTRUCTION, INC. V. MARCO CONTRACTORS, INC.
    Opinion of the Court
    parties’ contract and that Marco was in breach of it. Marco filed an answer in
    December 2013. After court-ordered mediation proceedings failed to produce a
    settlement, TM served Marco with discovery requests on 8 January 2014. The parties
    then engaged in a protracted battle over discovery issues, which resulted in one order
    granting TM’s motion to compel discovery and another order granting sanctions
    against Marco.
    When TM filed a second motion for sanctions, Marco responded by filing a
    motion for summary judgment. As an alternative form of relief, Marco also filed a
    motion to compel arbitration proceedings in Pennsylvania.           After conducting a
    hearing in Forsyth County, the trial court entered an October 2014 order denying
    both of Marco’s motions. The trial court denied Marco’s summary judgment motion
    because “genuine issues as to material facts” remained. As for the motion to compel
    arbitration, the trial court expressly declined “to decide the issue of whether the . . .
    [c]ontract (and its arbitration provision) [was] valid and enforceable.” The trial court
    concluded that even if a valid and enforceable agreement existed, Marco failed to
    demand arbitration within the time limit set forth in the contract. In addition, as “an
    independent reason” to deny the motion to compel, the trial court concluded that TM
    had been prejudiced by Marco’s “failure to timely seek arbitration.” Finally, the trial
    court ordered Marco to produce certain internal e-mails or provide affidavits that the
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    TM CONSTRUCTION, INC. V. MARCO CONTRACTORS, INC.
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    relevant messages could not be recovered. Marco appeals the denial of its motion to
    compel arbitration.
    Analysis
    A. Grounds For Appellate Review
    As an initial matter, we note that an order denying a motion to compel
    arbitration, although interlocutory, is immediately appealable. Moose v. Versailles
    Condo. Ass'n, 
    171 N.C. App. 377
    , 381, 
    614 S.E.2d 418
    , 422 (2005). This is so because
    “ ‘the right to arbitrate a claim is a substantial right which may be lost if review is
    delayed[.] ’ ” Boynton v. ESC Med. Sys., Inc., 
    152 N.C. App. 103
    , 106, 
    566 S.E.2d 730
    ,
    732 (2002) (citation omitted).
    B. Choice Of Law
    While both Marco and TM acknowledge the choice of law issue lurking in the
    background of this case, neither party makes a satisfactory attempt to resolve it.
    Marco argues in a footnote that N.C. Gen. Stat. § 22B-2 should not be applied to
    invalidate the choice of law provision located in Article 19 of the contract. Article 19,
    entitled “CONTRACT INTERPRETATION,” provides that the parties’ agreement
    “shall be governed by the Laws of the Commonwealth of Pennsylvania[.]”
    N.C. Gen. Stat. § 22B-2 (2013) states that a
    provision in any contract, subcontract, or purchase order
    for the improvement of real property in this State, or the
    providing of materials therefor, is void and against public
    policy if it makes the contract, subcontract, or purchase
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    TM CONSTRUCTION, INC. V. MARCO CONTRACTORS, INC.
    Opinion of the Court
    order subject to the laws of another state, or provides that
    the exclusive forum for any litigation, arbitration, or other
    dispute resolution process is located in another state.
    
    Id. Pursuant to
    section 22B-2, choice of law provisions are voided “when the subject
    matter of the contract involves improvement to realty located in North Carolina.”
    Price & Price Mech. of N.C., Inc. v. Miken Corp., 
    191 N.C. App. 177
    , 179, 
    661 S.E.2d 775
    , 777 (2008).
    Since the contract involved providing labor and materials for the improvement
    of a Wal-Mart retail store (real property) located in North Carolina, it appears that
    section 22B-2 should apply. Marco insists, however, that Pennsylvania law applies
    because section 22B-2 is preempted by the Federal Arbitration Act (“FAA”), thus
    rendering the contract’s choice of law provision enforceable. As recognized by this
    Court, the FAA applies when a contract calling for arbitration “evidences a
    transaction involving interstate commerce.”              Hobbs Staffing Servs., Inc. v.
    Lumbermens Mut. Cas. Co., 
    168 N.C. App. 223
    , 226, 
    606 S.E.2d 708
    , 711 (2005).
    “ ‘Whether a contract evidence[s] a transaction involving commerce within the
    meaning of the [FAA] is a question of fact’ for the trial court[,]” King v. Bryant, 
    225 N.C. App. 340
    , 344, 
    737 S.E.2d 802
    , 806 (2013) (citation omitted), and this Court
    “cannot make that determination in the first instance on appeal[.]” Cornelius v.
    Lipscomb, 
    224 N.C. App. 14
    , 18, 
    734 S.E.2d 870
    , 872 (2012). More importantly,
    neither the FAA nor its potential application to this case was ever mentioned at the
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    TM CONSTRUCTION, INC. V. MARCO CONTRACTORS, INC.
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    hearing on Marco’s motion to compel arbitration, and the trial court refused to decide
    whether the contract was valid and enforceable. As such, the issue of whether the
    FAA preempts section 22B-2 is not properly before us2.
    Even if Marco had argued below that the FAA preempts North Carolina law,
    its assertion that Pennsylvania law categorically applies here is incorrect. “The
    [FAA] was designed to overrule the judiciary's longstanding refusal to enforce
    agreements to arbitrate, and place such agreements upon the same footing as other
    contracts.” Volt Info. Sciences, Inc. v. Bd. of Trustees of Leland Stanford Junior Univ.,
    
    489 U.S. 468
    , 474, 
    103 L. Ed. 2d 488
    , 497 (1989) (internal citations and quotation
    marks omitted). As the United States Supreme Court has recognized, “[t]he FAA
    contains no express pre-emptive provision, nor does it reflect a congressional intent
    to occupy the entire field of arbitration.”              
    Id. at 477,
    103 L.Ed. 2d at 499.
    Furthermore, in a case where the validity and enforceability of an arbitration
    provision is disputed, general principles of state contract law must be applied to
    determine these threshold issues. First Options of Chicago, Inc. v. Kaplan, 
    514 U.S. 938
    , 944, 
    131 L. Ed. 2d 985
    , 993 (1995) (“When deciding whether the parties agreed
    to arbitrate a certain matter[,] courts generally . . . should apply ordinary state-law
    2  Marco makes the same preemption argument as to N.C. Gen. Stat. § 22B-3, which voids
    forum selection clauses (requiring the prosecution or arbitration of an action in another state) in
    contracts entered into in North Carolina. According to Marco, any contention that the contract’s forum
    selection clause, which requires disputes to be arbitrated in Pennsylvania, is unenforceable pursuant
    to section 22B-3 is meritless. TM makes no such contention, but in any event, we reject Marco’s
    argument for the same reasons that we reject its section 22B-2 preemption argument.
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    TM CONSTRUCTION, INC. V. MARCO CONTRACTORS, INC.
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    principles that govern the formation of contracts.”); Doctor's Associates, Inc. v.
    Casarotto, 
    517 U.S. 681
    , 685, 
    134 L. Ed. 2d 902
    , 907 (1996) (emphasizing that state
    law, “whether of legislative or judicial origin, is applicable if that law arose to govern
    issues concerning the validity, revocability, and enforceability of contracts generally”)
    (citation omitted); Park v. Merrill Lynch, 
    159 N.C. App. 120
    , 122, 
    582 S.E.2d 375
    , 378
    (2003) (citing Kaplan for the proposition that “state law generally governs issues
    concerning the formation, revocability, and enforcement of arbitration agreements”).
    The trial court denied Marco’s summary judgment motion since genuine issues
    as to material facts regarding the renovation contract’s enforceability remain.
    Therefore, we cannot and need not decide the choice of law issue because such a
    determination is not necessary to resolve this appeal. Moreover, the relevant laws of
    Pennsylvania and North Carolina are substantially the same, and they do not conflict
    with the FAA. 
    Park, 159 N.C. App. at 122
    , 582 S.E.2d at 378 (“The FAA only
    preempts state rules of contract formation which single out arbitration clauses and
    unreasonably burden the ability to form arbitration agreements . . . with conditions
    on (their) formation and execution . . . which are not part of the generally applicable
    contract law.” (internal citations and quotation marks omitted)); Gaffer Ins. Co. v.
    Discover Reinsurance Co., 
    936 A.2d 1109
    , 1114 (Pa. Super. Ct. 2007) (“[R]egardless of
    whether the contract is governed by federal or state arbitration law, we apply general
    principles of Pennsylvania contract law to interpret the parties' agreement.”). We
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    TM CONSTRUCTION, INC. V. MARCO CONTRACTORS, INC.
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    will apply the general contract rules of both states, for the result is the same either
    way.
    C. Sufficiency Of The Trial Court’s Order
    Marco also argues that the trial court’s order lacks sufficient findings of fact.
    According to Marco, “[b]ecause the trial court here failed and in fact refused to decide
    the validity and enforceability of the [c]ontract and its arbitration provision, its denial
    of Marco’s motion to compel arbitration must be reversed and remanded on this
    ground alone.” Based on the circumstances of this case, we disagree.
    When, as here, one “party claims a dispute is covered by an agreement to
    arbitrate and the other party denies the existence of an arbitration agreement, the
    trial court must determine whether an arbitration agreement actually exists.” 
    Moose, 171 N.C. App. at 381
    , 614 S.E.2d at 422 (citation and quotation marks omitted); N.C.
    Gen. Stat. § 1-569.6(b) (2013). “This judicial determination involves the two-step
    process of ascertaining: ‘(1) whether the parties had a valid agreement to arbitrate,
    and also (2) whether the specific dispute falls within the substantive scope of that
    agreement.’ ” 
    Moose, 171 N.C. App. at 381
    , 614 S.E.2d at 422 (internal quotation
    marks omitted) (quoting Raspet v. Buck, 
    147 N.C. App. 133
    , 136, 
    554 S.E.2d 676
    , 678
    (2001)); Elwyn v. DeLuca, 
    48 A.3d 457
    , 461 (Pa. Super. Ct. 2012) (“[W]e employ a two-
    part test to determine whether the trial court should have compelled arbitration. The
    first determination is whether a valid agreement to arbitrate exists. The second
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    determination is whether the dispute is within the scope of the agreement.” (citation
    omitted)).
    Our decisions in this context have consistently held that “an order denying a
    motion to compel arbitration must include findings of fact” regarding the validity and
    scope of an arbitration agreement. Griessel v. Temas Eye Ctr., P.C., 
    199 N.C. App. 314
    , 317, 
    681 S.E.2d 446
    , 448 (2009); see, e.g., 
    Raspet, 147 N.C. App. at 136
    , 554
    S.E.2d at 678 (adopting two-part test as to whether a dispute is subject to arbitration).
    Whenever a trial court has failed to include these findings in its order, this Court has
    routinely reversed and remanded for entry of an order that contains the necessary
    findings. See, e.g., Pineville Forest Homeowners Ass'n v. Portrait Homes Constr. Co.,
    
    175 N.C. App. 380
    , 387, 
    623 S.E.2d 620
    , 625 (2006) (reversing order denying motion
    to compel arbitration and remanding for “a new order containing findings which
    sustain its determination regarding the validity and applicability of the arbitration
    provisions”); 
    Cornelius, 224 N.C. App. at 16
    17, 734 S.E.2d at 872
    (reversing and
    remanding because the “order provides no findings and no explanation for the basis
    of the court's decision to deny the motion to compel arbitration”); Griessel, 199 N.C.
    App. at 
    317, 681 S.E.2d at 448
    (because “the trial court made no finding of fact as to
    the existence of a valid agreement to arbitrate[,] . . . we must reverse the trial court's
    order and remand for entry of findings of fact”).         Apparently, these cases were
    reversed and remanded because the trial court orders at issue did not the meet basic
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    requirements of appellate review. Specifically, nothing in the orders revealed the
    basis of the trial court’s ruling. And while the validity and scope of a purported
    agreement to arbitrate seem to be preliminary issues before the trial court in the
    course of ruling on a motion to compel arbitration, we see no talismanic quality in the
    resolution of these issues in every case; the appellate court simply must be able to
    determine whether the lower court properly ruled on the motion.
    Indeed, common threads run throughout our mandates reversing and
    remanding for failure to make the requisite findings regarding the validity and
    applicability of an arbitration agreement: in each case, the trial court’s order was
    devoid of any meaningful findings and its rationale for denying the motion to compel
    arbitration could not be determined on appeal. For example, in Cornelius, the case
    upon which Marco relies, the trial court’s order denying the defendant’s motion to
    compel arbitration stated only that the court had considered all pleadings, materials,
    and briefs “submitted by the parties with regard to the motions” along with “the
    materials and testimony submitted at the hearing on the motions . . . [and the]
    arguments of counsel with regard to the 
    motions.” 224 N.C. App. at 17
    , 734 S.E.2d
    at 871 (2012). Because “the order provide[d] no findings and no explanation for the
    basis of the [trial] court's decision to deny the motion to compel arbitration[,]” the
    Cornelius Court reversed and remanded so the requisite findings could be made. 
    Id. at 17,
    734 S.E.2d at 872. Similarly, in U.S. Trust Co. v. Stanford Grp. Co., the trial
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    TM CONSTRUCTION, INC. V. MARCO CONTRACTORS, INC.
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    court’s order did “not set out the rationale underlying [its] decision to deny [the]
    defendants’ motion” to compel arbitration. 
    199 N.C. App. 287
    , 291, 
    681 S.E.2d 512
    ,
    515 (2009) (per curiam). While the plaintiff had presented numerous possible bases
    in fact and law that could support the denial below, this Court remanded for
    additional findings because there was “no way of knowing which, if any, of those
    arguments were persuasive to the trial court, or whether it relied upon some other
    basis that might or might not be sustainable on appeal.” 
    Id. at 292,
    681 S.E.2d at
    515; see also Ellis–Don Constr., Inc. v. HNTB Corp., 
    169 N.C. App. 630
    , 635, 
    610 S.E.2d 293
    , 296 (2005) (“While denial of [the] defendant's motion might have resulted
    from: (1) a lack of privity between the parties; (2) a lack of a binding arbitration
    agreement; (3) this specific dispute does not fall within the scope of any arbitration
    agreement; or, (4) any other reason, we are unable to determine the basis for the trial
    court’s judgment.”); Barnhouse v. Am. Express Fin. Advisors, Inc., 
    151 N.C. App. 507
    ,
    509, 
    566 S.E.2d 130
    , 132 (2002) (“In the instant case, there is no indication that the
    trial court made any determination regarding the existence of an arbitration
    agreement between the parties before denying [the] defendants’ motion to stay
    proceedings. The order denying [the] defendants’ motion to stay proceedings does not
    state upon what basis the court made its decision, and as such, this Court cannot
    properly review whether or not the court correctly denied [the] defendants’ motion.”);
    Pineville 
    Forest, 175 N.C. App. at 387
    , 623 S.E.2d at 625 (since the order at issue was
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    indistinguishable from that in Ellis-Don, the previous holdings in Ellis-Don and
    Barnhouse required that the order be reversed and remanded); Steffes v. DeLapp, 
    177 N.C. App. 802
    , 805, 
    629 S.E.2d 892
    , 895 (2006) (“As we cannot determine the reason
    for the denial, we cannot conduct a meaningful review of the trial court’s conclusions
    of law and must reverse and remand the order for further findings.”). The essence of
    all these opinions is that “[w]ithout findings, the appellate court cannot conduct a
    meaningful review of the conclusions of law and ‘test the correctness of [the lower
    court’s] judgment.’ ”   
    Ellis-Don, 169 N.C. App. at 635
    , 610 S.E.2d at 297 (citation
    omitted).
    In the instant case, the trial court explicitly stated its grounds for denying
    Marco’s motion to compel arbitration. Based on nineteen detailed findings, the court
    concluded that “[e]ven if the [c]ontract was valid and enforceable,” (1) TM was
    prejudiced by Marco’s delay in seeking arbitration such that Marco waived whatever
    right it may have had to arbitrate, and (2) Marco “failed to timely serve an arbitration
    demand” under the terms of the contract. While the court declined to decide whether
    the contract and the arbitration provision were valid and enforceable, this approach
    was eminently reasonable given the case’s procedural posture. In its motion for
    summary judgment, Marco asked the trial court to conclude that the contract was
    enforceable and rule in its favor based on TM’s purported violation of the agreement’s
    terms, a request the court denied since genuine issues of material fact remained
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    unresolved. Given the standstill that the parties’ discovery battle had produced,
    there was an insufficient record to determine the contract’s enforceability. Even so,
    for the purpose of ruling on Marco’s motion to compel arbitration, the trial court in
    essence assumed that a valid arbitration agreement existed between the parties.
    Consequently, the trial court’s conclusions would have been the same had it actually
    decided the validity and enforceability issues. Because the trial court stated the
    specific bases for its ruling, the order denying Marco’s motion to compel arbitration
    is materially distinguishable from those entered in the cases cited above. Moreover,
    it would be an exercise in futility to reverse and remand for further findings. Under
    these circumstances, the trial court was justified in putting “the cart before the
    horse.” Accordingly, we proceed to determine whether Marco’s motion to compel
    arbitration was properly denied. See Samuel J. Marranca Gen. Contracting Co. v.
    Amerimar Cherry Hill Assocs. Ltd. P'ship, 
    610 A.2d 499
    , 500–02 (Pa. Super. Ct. 1992)
    (looking past the trial court’s refusal to decide the applicability and enforceability of
    an arbitration clause and affirming an order denying a party’s motion to compel
    arbitration, stating that the “trial court was correct in holding that the applicability
    and/or enforceability of the arbitration clause is irrelevant since [the party] had
    waived any right it may have had to such relief in this case”) (emphasis added)).
    D. Untimely Demand; Contractual Interpretation
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    Marco next argues the trial court erred in concluding that Marco surrendered
    its right to arbitrate the dispute by serving an untimely demand for arbitration on
    TM. We disagree.
    Because “[t]he law of contracts governs the issue of whether there exists an
    agreement to arbitrate, . . . the party seeking arbitration must show that the parties
    mutually agreed to arbitrate their disputes.” Routh v. Snap-On Tools Corp., 108 N.C.
    App. 268, 271–72, 
    423 S.E.2d 791
    , 794 (1992) (internal citations omitted). “The trial
    court's determination of whether a dispute is subject to arbitration . . . is a conclusion
    of law reviewable de novo.” 
    Moose, 171 N.C. App. at 382
    , 614 S.E.2d at 422 (citation
    omitted).
    Since the right to arbitration arises from contract, it may be waived in certain
    instances. Cyclone Roofing Co., Inc. v. David M. LaFave Co., Inc., 
    312 N.C. 224
    , 
    321 S.E.2d 872
    (1984). Our Supreme Court has held that a party impliedly waives its
    contractual right to arbitrate a dispute “if by its delay or by actions it takes which are
    inconsistent with arbitration, another party to the contract [would be] prejudiced by
    [an] order compelling arbitration.” 
    Id. at 229,
    321 S.E.2d at 876. Some contracts,
    however, set a time limit for submitting a demand for arbitration, and failure to
    comply with such terms results in a party’s forfeiture of its right to arbitrate. To that
    end, North Carolina law recognizes a distinction between an untimely demand for
    arbitration and a waiver of the right to arbitration. Adams v. Nelsen, 
    313 N.C. 442
    ,
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    448, 
    329 S.E.2d 322
    , 326 (1985) (“In this case, the contract contained . . . a time
    limitation within which a party to the contract could make a demand for arbitration.
    Therefore, the question of whether defendant ‘impliedly waived’ his right to demand
    arbitration is not an issue in this case.”). “Where the parties have agreed that a
    demand for arbitration must be made within a certain time, that demand is a
    condition precedent that must be performed before the contractual duty to submit the
    dispute to arbitration arises.”     1 Martin Domke, Gabriel Wilner & Larry E.
    Edmonson, Domke on Commercial Arbitration § 19:1 (3d ed. 2015).
    Whenever a party seeks to arbitrate a dispute outside the time specified by the
    arbitration agreement, it has made an untimely request and released—or forfeited—
    its contractual right to demand arbitration. See 
    Adams, 313 N.C. at 448
    , 329 S.E.2d
    at 326; Dickens v. Pa. Tpk. Comm’n, 
    40 A.2d 421
    , 423 (Pa. 1945) (“There being in the
    contract between the parties an arbitration agreement, its terms must be complied
    with as a prerequisite to the right to arbitrate. We hold that the provision in the
    contract that reference of question [sic] in dispute ‘must be made’ within 30 days ‘after
    final quantities have been determined’ is an express ‘condition precedent’ to such
    arbitration.” ); see also Adams Cnty. Asphalt Co. Inc. v. Pennsy Supply Inc., 2 Pa. D.
    & C.4th 331, 335–36 (Com. Pl.) aff'd sub nom. Adams Cnty. v. Pennsy, 
    570 A.2d 1084
    (Pa. Super. Ct. 1989) (“[W]e can conceive of contract provisions which, by their clarity,
    would set out provisions that would show clearly that the contracting parties agreed
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    TM CONSTRUCTION, INC. V. MARCO CONTRACTORS, INC.
    Opinion of the Court
    that conditions precedent had to be met before arbitration would be appropriate and,
    similarly, would specify, without question, that if certain conditions were not met,
    arbitration was not available.”). Here, the trial court ruled that even if a valid
    arbitration agreement existed, Marco’s demand to arbitrate the dispute was untimely
    and therefore barred under the terms of the arbitration provision.
    The arbitration provision at issue provides, in pertinent part, as follows:
    All claims or disputes between the Subcontractor and the
    Contractor arising out of or related to this Subcontract or
    the breach thereof or either party’s performance of their
    obligations under this Subcontract shall be decided by
    arbitration, at the option of the Contractor, in accordance
    with the Construction Industry Arbitration Rules of the
    American Arbitration Association (“AAA”) currently in
    effect. Notice of the demand for arbitration shall be filed in
    writing with the other party to this agreement and, upon
    acceptance by the Contractor, if required, filed with the
    AAA. Such notice must be made within 30 days after the
    claim or dispute has arisen or within 30 days after the
    Subcontractor’s work under this Subcontract has been
    completed, whichever is later. Arbitration under this
    paragraph, if involved, shall be held in Allegheny County,
    Pennsylvania, and shall be the Subcontractor’s exclusive
    remedy, to the exclusion of all other remedies, including
    the filing of a mechanic’s lien or construction lien, for any
    dispute within the scope of this paragraph.
    (emphasis added). Marco argues the provision “requires the party asserting a claim
    arising or related to the [c]ontract to submit to the other party a written notice of
    demand for arbitration, rather than the converse.” According to Marco, “[f]or a claim
    by [TM], such notice would activate Marco’s ‘option’ to ‘accept’ the demand, or to
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    TM CONSTRUCTION, INC. V. MARCO CONTRACTORS, INC.
    Opinion of the Court
    instead allow the dispute to proceed in some other forum other than arbitration.” As
    Marco’s reasoning goes, since TM never demanded arbitration, “Marco was never ‘on
    the clock’ to accept the demand or otherwise move to compel arbitration when it filed
    a motion to that end in September 2014.”
    General principles of state contract law govern the interpretation of an
    arbitration agreement’s terms. Trafalgar House Constr., Inc. v. MSL Enters., Inc.,
    
    128 N.C. App. 252
    , 256, 
    494 S.E.2d 613
    , 616 (1998); Gaffer Ins. 
    Co., 936 A.2d at 1113
    .
    In construing the terms of a contract, courts “must give ordinary words their ordinary
    meanings.” Internet E., Inc. v. Duro Commc'ns, Inc., 
    146 N.C. App. 401
    , 405, 
    553 S.E.2d 84
    , 87 (2001) (citation omitted). When the language of an arbitration clause
    is “clear and unambiguous,” we may apply the plain meaning rule to interpret its
    terms. See Ragan v. Wheat First Sec., Inc., 
    138 N.C. App. 453
    , 459, 
    531 S.E.2d 874
    ,
    878 (2000) (applying the plain meaning rule to interpret the scope of an arbitration
    clause).
    “Where the language of a contract is plain and
    unambiguous, the construction of the agreement is a
    matter of law; and the court may not ignore or delete any
    of its provisions, nor insert words into it, but must construe
    the contract as written, in the light of the undisputed
    evidence as to the custom, usage, and meaning of its
    terms.” . . . If the plain language of a contract is clear, the
    intention of the parties is inferred from the words of the
    contract.”
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    TM CONSTRUCTION, INC. V. MARCO CONTRACTORS, INC.
    Opinion of the Court
    State v. Philip Morris USA, Inc., 
    193 N.C. App. 1
    , 12-13, 
    666 S.E.2d 783
    , 791 (2008)
    (citations omitted omitted); see also Capek v. Devito, 
    767 A.2d 1047
    , 1050 (Pa. 2001)
    (“ ‘[W]hen a written contract is clear and unequivocal, its meaning must be
    determined by its contents alone.’ In construing a contract, we must determine the
    intent of the parties and give effect to all of the provisions therein.” (citation omitted)).
    The prefatory phrase found in the arbitration provision plainly states that all
    claims or disputes between the parties “shall” be arbitrated, “at the option” of Marco,
    “in accordance with the [applicable rules] of the American Arbitration Association
    (“AAA”).” By including this language in the contract, Marco stacked the deck in its
    favor by reserving a unilateral right to decide whether any potential dispute would
    be arbitrated. But the demand obligations imparted by the notice language in the
    arbitration provision are clearly bilateral in nature. According to the arbitration
    provision’s terms, if either Marco or TM wished to arbitrate a dispute, written
    “[n]otice of the demand for arbitration” had to be filed “with the other party to” the
    agreement “within 30 days after the claim or dispute [arose] or within 30 days after”
    TM completed its work under the contract, whichever was later. Despite this clear
    language, Marco insists that it never had cause to demand arbitration because such
    a demand “should already have been [made] by” TM. Rather conveniently, however,
    Marco fails to explain what portion of the provision gave it the right to demand
    arbitration nearly a year after TM filed its claim of lien. Furthermore, it is illogical
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    TM CONSTRUCTION, INC. V. MARCO CONTRACTORS, INC.
    Opinion of the Court
    to believe that TM would demand arbitration when it took the position that no valid
    agreement to arbitrate existed between the parties.
    Marco also has nothing to say about the option language included in the
    provision, which requires notice of an arbitration demand to be filed with the AAA
    “upon acceptance by [Marco], if required.” Pursuant to the plain meaning of this
    language, if TM demanded arbitration, Marco could either accept the demand or
    reject it and proceed to utilize the litigation machinery. As TM points out, notice
    would only be filed with the AAA upon Marco’s acceptance of an arbitration demand.
    Yet if Marco exercised its option to demand arbitration, notice would promptly be
    sent to the AAA.     In other words, Marco, as the initiating party, would not be
    “required” to accept a demand made by itself. Again, Marco was in the driver’s seat,
    but if it wished to arbitrate the dispute, Marco had the responsibility to make a timely
    demand to that effect in light of TM’s refusal to do so.
    Finally, Marco drafted the contract and arbitration provision contained within
    it. “Pursuant to well settled contract law principles, the language of the arbitration
    clause should be strictly construed against the drafter of the clause.” Harbour Point
    Homeowners’ Ass’n, Inc. ex rel. its Bd. of Dirs. v. DJF Enters., Inc., 
    201 N.C. App. 720
    ,
    725, 
    688 S.E.2d 47
    , 51 (2010). Based on the language drafted by Marco, TM and
    Marco were both subject to the 30-day time limit placed on arbitration demands
    related to disputes under the contract. Since TM filed a claim of lien on the real
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    TM CONSTRUCTION, INC. V. MARCO CONTRACTORS, INC.
    Opinion of the Court
    property and served a claim of lien on funds on 4 September 2013, a dispute had
    arisen from the contract and Marco was obligated to file a demand for arbitration by
    early October 2013. Unfortunately for Marco, its motion to compel arbitration filed
    on 9 September 2014 was nearly a year too late. As a result, Marco forfeited its
    purported right to arbitrate the dispute with TM, and the trial court properly denied
    Marco’s motion to compel arbitration.
    Conclusion
    Given our holding that Marco forfeited its purported right to demand
    arbitration, we need not address Marco’s additional argument that the trial court
    erred by ruling that its delay in demanding arbitration prejudiced TM and
    constituted a waiver of its right to arbitrate. Because the trial court’s order contained
    detailed findings which support its conclusions, we are not required to remand this
    case for a determination of whether a valid and enforceable arbitration agreement
    existed between the parties. Whether Pennsylvania or North Carolina contract law
    is applied, under the plain language of the allegedly enforceable agreement, Marco
    made an untimely demand for arbitration. Accordingly, we affirm the trial court’s
    order denying Marco’s motion to compel arbitration.
    AFFIRMED.
    Judges STROUD and INMAN concur.
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