Smith v. N.C. Dep't of Pub. Instruction , 261 N.C. App. 430 ( 2018 )


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  •               IN THE COURT OF APPEALS OF NORTH CAROLINA
    No. COA17-1361
    Filed: 18 September 2018
    Office of Administrative Hearings, No. 16 OSP 09161
    DANIEL SMITH, Petitioner,
    v.
    N.C. DEPARTMENT OF PUBLIC INSTRUCTION, Respondent.
    Appeal by petitioner from order entered 21 August 2017 by Administrative
    Law Judge Donald W. Overby in the Office of Administrative Hearings. Heard in the
    Court of Appeals 8 August 2018.
    Schiller & Schiller, PLLC, by David G. Schiller, for petitioner-appellant.
    Attorney General Joshua H. Stein, by Special Deputy Attorney General Tiffany
    Y. Lucas, for respondent-appellee.
    DAVIS, Judge.
    In this case, a State agency dismissed a career status employee following a
    pattern of insubordinate and inappropriate conduct on the part of the employee that
    occurred over a period of years. The employee challenged his discharge in the North
    Carolina Office of Administrative Hearings, and an administrative law judge upheld
    the dismissal. Because we conclude that his discharge did not violate North Carolina
    law, we affirm.
    Factual and Procedural Background
    SMITH V. N.C. DEP’T OF PUB. INSTRUCTION
    Opinion of the Court
    Daniel Smith was employed by the North Carolina Department of Public
    Instruction (“DPI”) as a section chief in the Student Certification and Credentialing
    Section beginning on 18 January 2011. Throughout the time period relevant to this
    litigation, Smith was supervised by Jo Honeycutt, the director of DPI’s Career and
    Technical Education (“CTE”) Division.          One of Honeycutt’s duties as Smith’s
    supervisor was to complete annual evaluations of his performance as an employee.
    For the 1 July 2013 through 30 June 2014 review period, although Honeycutt
    gave Smith an overall rating of “Very Good” on his evaluation, she rated his
    performance on the “Client Focus” standard as “Below Acceptable.”              Honeycutt
    further noted on the evaluation that Smith needed to place “additional focus” on
    “improved communication with stakeholders and respect for others in the agency.”
    During that time period, Smith sent multiple inflammatory emails to
    employees of DPI partner organizations.              In June 2013, Smith emailed a
    representative of the Association for Career and Technical Education (“ACTE”) to
    inquire when an article Smith had submitted would be published in ACTE’s trade
    publication. After the ACTE representative informed Smith that his article might
    not be published until the following year and asked him whether this was acceptable,
    Smith responded, “NO, I’m not good at all with the information nor your tone.” In
    the same email, Smith wrote the following: “I’m not going away! Print the truth about
    credentialing or I’ll take it down the street . . . . Threat, no. Promise, yes.”
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    SMITH V. N.C. DEP’T OF PUB. INSTRUCTION
    Opinion of the Court
    In November 2013, a vice-president of the National Institute for Automotive
    Service Excellence circulated information in an email that Smith read regarding a
    meeting about automotive programs and credentialing that was to take place at an
    upcoming ACTE conference. Smith replied to the email as follows: “Not a single
    member of the NC CTE staff will be attending this conference headed by corrupt
    persons out to enrich themseleves [sic] at the expense of our children!” He copied two
    DPI employees from his section on this email.
    In July of 2014, Smith wore a tank top and shorts to a social event that took
    place during a professional conference.        Honeycutt met with Smith after the
    conference to discuss DPI’s expectations regarding appropriate attire for its
    employees both in the workplace and at work-related events. The following month,
    Smith expressed his opinion to Claire Miller, DPI’s Assistant Human Resources
    Director, that DPI’s dress code was discriminatory against men in that women were
    permitted to wear open-toed shoes while men were not. In response to Smith’s
    concerns, DPI’s existing dress code guidelines were withdrawn on 4 September 2014
    while DPI leadership considered whether to issue new guidelines.
    On 22 September 2014, Smith was scheduled to be a presenter during morning
    and afternoon sessions of a conference hosted by DPI at Wrightsville Beach.
    Although Smith was prepared to present at the beginning of the morning session, he
    left the conference after a few minutes because no conference attendees had yet come
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    SMITH V. N.C. DEP’T OF PUB. INSTRUCTION
    Opinion of the Court
    to his session. Because he failed to return to the conference that day, Smith did not
    give his scheduled presentation during the afternoon session even though conference
    attendees were, in fact, present at that session.
    In October 2014, DPI staff learned from employees at the North Carolina
    Department of Labor (“DOL”) that Smith had provided a reference to DOL staff for a
    former DPI employee whom he did not supervise during that individual’s employment
    at DPI.     Upon investigating the matter, Honeycutt determined that Smith had
    “misled another state supervisor” through his actions and issued him a written
    warning for misconduct.
    Smith filed a complaint against DPI with the Equal Employment Opportunity
    Commission (“EEOC”) on 30 September 2015. In his complaint, he alleged that DPI
    had retaliated against him for voicing his concerns about its dress code guidelines by,
    among other things, falsely accusing him of not attending the September 2014
    Wrightsville Beach conference, giving him a written warning for misconduct, and
    moving his work cubicle to a new location.1 Thereafter, Smith openly discussed with
    colleagues at DPI the fact that he had filed an EEOC complaint.
    Revised dress code guidelines were made available to DPI employees on 9
    October 2015. Smith subsequently printed the new guidelines on colorful paper and
    posted them in several places throughout his division. Upon discovering that the
    1   The EEOC dismissed Smith’s complaint on 7 March 2016.
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    SMITH V. N.C. DEP’T OF PUB. INSTRUCTION
    Opinion of the Court
    guidelines he posted had been taken down and thrown away, Smith retrieved them
    from the trash can and hung them up again.
    On 8 December 2015, Smith became involved in an argument with Carol Short,
    a female colleague at DPI, about an “Ugly Christmas Sweater” contest that was
    scheduled to take place at DPI’s upcoming holiday party. During the exchange, which
    was overheard by several colleagues, Smith spoke in a loud and argumentative voice
    while making disparaging remarks about the contest and calling it discriminatory
    against men. He cited the contest as another example of how women “made all the
    decisions” at DPI.
    Short was very upset by this exchange and reported to DPI Human Resources
    staff her concerns about the 8 December incident and her belief that Smith’s behavior
    created a hostile work environment for female employees. From January to April
    2016, a DPI review team (the “Review Team”) comprised of Human Resources
    personnel and internal audit staff conducted an investigation into Short’s allegations
    against Smith.       As part of its investigation, the Review Team interviewed
    approximately 21 DPI employees, including Smith. During his interview with the
    Review Team, Smith repeatedly responded to questions about the 8 December 2015
    incident by giving answers such as “I do not wish to discuss [it] with you at this time”
    and “I don’t care to share.”
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    SMITH V. N.C. DEP’T OF PUB. INSTRUCTION
    Opinion of the Court
    On 1 February 2016, Christy Cheek, the CTE director for the Buncombe
    County Schools System, forwarded an email to Honeycutt that Cheek had received
    from an individual named Sharon Verdu. In her email, Verdu stated that she had
    applied for a health science consultant position with DPI in September 2015 and that
    Smith behaved unprofessionally toward her during the interview process.
    Specifically, Smith told Verdu that he and Honeycutt “did not get along well and that
    [Honeycutt] discriminated against him because he was male.”              Smith further
    informed Verdu that he might be filing a lawsuit for discrimination against DPI. In
    her email, Verdu wrote that she believed Smith was attempting to encourage her to
    remove her name from consideration for the position given his statement to her that
    “the first candidate hit it out of the ballpark in her interview” and the fact that Smith
    gave Verdu his personal cell phone number so that she could call and inform him if
    she decided to withdraw her application. Ultimately, Verdu did, in fact, withdraw
    her application from consideration for the health science consultant position.
    On 29 March 2016, Honeycutt received an email from Trina Williams, the CTE
    coordinator for the Hickory Public Schools System, regarding two postings that Smith
    had “liked” on his LinkedIn account. The first post was by an author of “erotic and
    paranormal romance.” The caption for the post read, “Let’s Talk Sex . . .” and the
    post contained a picture of a woman’s breasts in a bra. The second post contained a
    picture of multiple scantily clad women.
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    SMITH V. N.C. DEP’T OF PUB. INSTRUCTION
    Opinion of the Court
    Upon concluding its investigation into Short’s allegations against Smith, the
    Review Team submitted a report to DPI’s director of Human Resources on 11 May
    2016. In its report, the Review Team found that Smith’s behavior toward Short on 8
    December 2015 was “intimidating to her” and that Smith “frequently engaged in a
    pattern of unwelcome behavior toward women, including . . . humiliating treatment
    of women in public professional settings. This behavior is especially egregious from
    a person in a leadership position.” The report further stated that Smith’s conduct in
    the workplace “had a detrimental impact on CTE staff and performance and
    disrupted the work of the division, even negatively impacting the brand of the division
    with its clients.”   The Review Team recommended that DPI leadership take
    “appropriate action” with regard to Smith.
    On 18 May 2016, Smith received a pre-disciplinary conference notification
    letter from Honeycutt. Smith, Miller, and Honeycutt were present at the conference,
    which was held later that same day. During the conference, Smith was given an
    opportunity to respond to the issues set out in the notice, which included his (1)
    confrontation with Short; (2) accusations that DPI was discriminatory toward men
    and conduct in posting the revised dress code guidelines; (3) handling of Verdu’s
    interview for the health science consultant position; and (4) LinkedIn account
    activity. Smith told Honeycutt and Miller that he believed his actions in posting the
    dress code guidelines were “beneficial to CTE staff” and denied the allegations
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    SMITH V. N.C. DEP’T OF PUB. INSTRUCTION
    Opinion of the Court
    concerning Verdu’s interview with him. He further stated that he thought it was
    appropriate for him to “like” the first LinkedIn post because “as an educator [he]
    valued authors even if the author wrote about erotic, paranormal activity.”
    By means of a letter dated 19 May 2016 (the “Dismissal Letter”), Honeycutt
    notified Smith that his employment with DPI was being terminated. After discussing
    the fact that Smith had repeatedly and publicly “criticized [Honeycutt] and DPI
    leadership” and engaged in disrespectful and insubordinate behavior on multiple
    occasions, the letter listed the specific grounds forming the basis for his dismissal as
    follows:
    1. Showing disrespect to co-worker(s) or authorized
    supervisor that harms the cohesiveness in the
    organization or hinders the organization in carrying out
    effectively its tasks, goals, and mission according to
    [DPI] Human Resources Division Discipline Policy and
    Procedure, section 2[.]
    a. On December 8, 201[5], you were disrespectful to
    Ms. Carol Short in the interchange you had with
    her in Dr. David Barbour’s cubicle, by raising
    your voice, talking over her, and pointing your
    finger in her face and the effect of your behavior
    harmed the cohesiveness in our division.
    b. As cited above, I recently learned that you have
    made critical statements about me to several
    others in our division most especially since the
    Fall of 2015 and that the pattern of your open and
    public criticism of me has harmed the
    cohesiveness of CTE.
    c. In recent months, you have openly and with
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    SMITH V. N.C. DEP’T OF PUB. INSTRUCTION
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    several CTE staff, noted that you have a
    “lawsuit” against [DPI] because [DPI] is
    discriminatory toward men. The statements you
    have made, your behavior such as posting the
    dress guidelines repeatedly has harmed the
    cohesiveness in CTE, and is unbecoming conduct
    of a CTE leader.
    2. Conduct unbecoming of a State employee that is
    detrimental to State service according to [DPI] Human
    Resources Division Discipline Policy and Procedure,
    section 2.
    a. As cited above, how you handled the search for
    the Health Consultant was in contradiction to
    Human Resources policy and unbecoming
    conduct of a state leader.
    b. Posting or “liking” the 2 items on [your] Linkedin
    [sic] account as noted above when you were
    connected to other CTE professionals, is
    inconsistent with [DPI]’s mission and harms the
    reputation of you, CTE, and [DPI]. This is
    considered conduct unbecoming and is
    detrimental to state service.
    On 6 June 2016, Smith filed an internal grievance with DPI that challenged
    his discharge. Following a hearing, he was notified by letter dated 1 September 2016
    of DPI’s decision to uphold his dismissal. Smith filed a petition for a contested case
    hearing in the North Carolina Office of Administrative Hearings (“OAH”) on 27
    September 2016 in which he argued that DPI had dismissed him without just cause
    in violation of the North Carolina Human Resources Act. See N.C. Gen. Stat. § 126-
    1 et seq. (2017).
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    SMITH V. N.C. DEP’T OF PUB. INSTRUCTION
    Opinion of the Court
    A hearing was held in OAH that took place on 13 January 2017, 4 May 2017,
    12 May 2017, and 13 May 2017 before Administrative Law Judge (“ALJ”) Donald W.
    Overby. On 21 August 2017, the ALJ issued a Final Decision containing the following
    pertinent findings of fact:
    40. On or about December 8, 2015, [Smith] was involved
    in a verbal exchange with a female colleague and fellow
    DPI Section Chief, Ms. Carol Short. During this verbal
    exchange, [Smith] became upset and raised his voice while
    expressing his dissatisfaction to Ms. Short about the “Ugly
    Christmas Sweater” contest which was planned as part of
    the Division's upcoming annual holiday party.
    41. [Smith] was visibly and audibly upset during the
    exchange with Ms. Short, and was overheard by several
    colleagues speaking in a loud and argumentative voice to
    her. During the exchange with Ms. Short, [Smith] made
    disparaging remarks about the contest, calling it
    discriminatory against men, and cited it as another
    example of how women at DPI made all the decisions.
    [Smith] also incorrectly accused Ms. Short of being
    responsible for IT courses being moved from his section to
    hers.
    42. Ms. Short was very upset by the exchange with
    [Smith] and discussed it with her supervisor, Ms.
    Honeycutt. In turn, Ms. Honeycutt suggested to Ms. Short
    that she discuss her concerns with HR staff.
    43. Ms. Short reported her concerns about [Smith] to HR
    staff on December 15, 2015, and again on January 28, 2016.
    Ms. Short alleged that she was unlawfully harassed by
    [Smith] due to her gender, and that [Smith] had created a
    hostile work environment for her and other women at DPI.
    In addition, Ms. Short reported that [Smith]: (a) had asked
    her whether she “ratted” on him to the CTE Division
    Director; (b) openly and publicly criticized the CTE
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    Division Director; (c) discussed his performance and a
    disciplinary action he received; and (d) shared that he had
    a “lawsuit” against DPI. Ms. Short indicated that she
    believed these actions had a detrimental effect on the
    Division work force and were disruptive to the work
    environment.
    ....
    53. On February 1, 2016, Ms. Christy Cheek, the CTE
    Director with the Buncombe County Schools System,
    forwarded to Ms. Honeycutt an email sent to her (Ms.
    Cheek) from Ms. Sharon Verdu. Ms. Verdu stated in her
    email that she had applied for a Health Science consultant
    position at DPI in September 2015, and that as part of the
    interview process with [Smith], he had acted
    unprofessionally towards her. Among other things, Ms.
    Verdu stated that [Smith] told her that he and Ms.
    Honeycutt did not get along well and that Ms. Honeycutt
    discriminated against him because he was male. Ms.
    Verdu also stated that [Smith] told her that he might be
    filing a lawsuit for discrimination against DPI. Ms. Verdu
    stated that she felt as though [Smith] was trying to
    discourage her from staying in as a candidate for the
    Health Science consultant position because [Smith] had
    told her after her interview that, “the first candidate hit it
    out of the ballpark in her interview.” Then he gave her his
    personal cell phone number so she could call him and let
    him know if she was going to withdraw her application.
    Ultimately, Ms. Verdu withdrew her application for the
    position from consideration.
    54. At the hearing in this matter, Ms. Verdu maintained
    that, during the interview process, [Smith] criticized Ms.
    Honeycutt and the work environment within the CTE
    Division. He also indicated to her that he might be leaving
    DPI for another job and discouraged her from staying in
    the running for the position for which she had applied. Ms.
    Verdu explained why she had delayed in coming forward to
    report how [Smith] had acted inappropriately and
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    Opinion of the Court
    unprofessionally toward her as part of the interview
    process. Ms. Verdu also explained that [Smith]’s conduct
    had a negative impact on her perception of DPI and
    influenced her decision, in part, about whether to stay in
    the application process.
    ....
    59. On March 29, 2016, Ms. Honeycutt received email
    correspondence about [Smith] from the CTE Coordinator
    with the Hickory Public Schools System, Ms. Trina
    Williams. In the emails from Ms. Williams, she included
    two photos/images that were posted to [Smith]’s LinkedIn
    account. Both images were of women, some in scanty dress
    and one of a woman’s breasts in a bra. The caption for one
    of the posts read, “Let’s talk sex ...” Upon receiving the
    emails from Ms. Williams, Ms. Honeycutt sent them to Ms.
    Miller and expressed her concern to Ms. Miller that the
    posting of the images by [Smith] on his LinkedIn account
    demonstrated “unprofessional conduct or at least poor
    judgment when the profile has the employer name.”
    Based upon his findings of fact, the ALJ made the following pertinent
    conclusions of law:
    14. Based on the preponderance of the evidence, [DPI]
    met its burden of proof that it had “just cause” to dismiss
    [Smith] for unacceptable personal conduct.
    15. [Smith]’s conduct of engaging in a heated discussion
    with Carol Short on December 8, 2015 was unacceptable
    personal conduct justifying dismissal.       During that
    conversation, he raised his voice at her, talked over her,
    argued with her about the Division’s holiday sweater
    contest being discriminatory against men, accused her of
    stealing IT courses away from his Section, and became
    visibly and audibly angry.
    16. As a Section Chief in the CTE Division, [Smith]’s
    conduct of openly and repeatedly making critical
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    Opinion of the Court
    statements about the CTE Division Director to others in
    the Division, including complaining that the Division
    Director is an unfair and critical supervisor who targeted
    [Smith] for unfair treatment, was unacceptable personal
    conduct justifying dismissal.
    17. As a Section Chief in the CTE Division, [Smith]’s
    conduct of openly sharing with others within the Division
    that he had a lawsuit or action against DPI based on the
    agency’s alleged discriminatory dress code, and posting
    and re-posting the dress code guidelines throughout the
    Division, was unacceptable personal conduct justifying
    dismissal.
    18. As a Section Chief in the CTE Division, [Smith]’s
    conduct of making inappropriate comments to a
    prospective employee of DPI, including derogatory
    comments about DPI’s CTE Division Director, and
    comments discouraging the candidate from continuing in
    the application and hiring process, was unacceptable
    personal conduct justifying dismissal.
    19. As a Section Chief in the CTE Division, [Smith]’s
    conduct of posting or “liking” risqué images on his
    LinkedIn account was unacceptable personal conduct
    justifying disciplinary action.
    20. To the degree that evidence has been admitted in this
    contested case hearing which is not articulated with
    particularity in the four-corners of the dismissal letter,
    that evidence is admitted in keeping with Heard-Leak v.
    N.C. State Univ. Ctr. for Urban Affairs, 
    798 S.E.2d 394
    ,
    398 (N.C. Ct. App. 2016)[.]
    ....
    22. These multiple incidents of misconduct, which had a
    detrimental effect on the cohesiveness of the Division and
    the workplace environment, when viewed in their totality,
    and in light of [Smith]’s failure to respond positively to
    multiple past attempts by [DPI] to provide feedback and
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    Opinion of the Court
    effectuate change in [Smith]’s workplace behavior,
    constitute unacceptable personal conduct justifying
    dismissal. [DPI] has met its burden to show that it had
    “just cause” to dismiss [Smith].
    Smith filed a timely notice of appeal to this Court pursuant to N.C. Gen. Stat.
    §§ 7A-29(a) and 126-34.02(a).
    Analysis
    Before we address the specific arguments made by Smith in this appeal, it is
    appropriate to review both the substantive provisions of law that govern the ability
    of State agencies to discipline career employees and the statutory framework
    applicable to appeals of such personnel decisions.
    The North Carolina Human Resources Act provides that “[n]o career State
    employee . . . shall be discharged, suspended, or demoted for disciplinary reasons,
    except for just cause.” N.C. Gen. Stat. § 126-35(a) (2017). Our Supreme Court has
    explained that “[j]ust cause is a flexible concept, embodying notions of equity and
    fairness, that can only be determined upon an examination of the facts and
    circumstances of each individual case.” Wetherington v. N.C. Dep’t of Pub. Safety, 
    368 N.C. 583
    , 591, 
    780 S.E.2d 543
    , 547 (2015) (citation and quotation marks omitted).
    “There are two bases for the . . . dismissal of employees under the statutory
    standard for ‘just cause’ as set out in G.S. 126-35.” 25 N.C. Admin. Code 1J.0604(b)
    (2018). First, a career State employee may be dismissed based on “unsatisfactory job
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    Opinion of the Court
    performance.” N.C. Dep’t of Env’t & Natural Res. v. Carroll, 
    358 N.C. 649
    , 666, 
    599 S.E.2d 888
    , 899 (2004).        Second, an employee may be dismissed based on
    “unacceptable personal conduct.” 
    Id. This Court
    [has] delineated the difference between
    unacceptable job performance and unacceptable personal
    conduct and held that termination for engaging in the
    latter category is appropriate for those actions for which no
    reasonable person could, or should, expect to receive prior
    warnings. The State Personnel Manual lists, “careless
    errors, poor quality work, untimeliness, failure to follow
    instructions or procedures, or a pattern of regular absences
    or tardiness” as examples of unsatisfactory job
    performance. Unacceptable personal conduct includes
    “insubordination, reporting to work under the influence of
    drugs or alcohol, and stealing or misusing State property.”
    Leeks v. Cumberland Cty. Mental Health Developmental Disab. & Sub. Abuse Facil.,
    
    154 N.C. App. 71
    , 76-77, 
    571 S.E.2d 684
    , 688-89 (2002) (internal citations, quotation
    marks, brackets, and emphasis omitted).
    The North Carolina Administrative Code defines “unacceptable personal
    conduct” as:
    (a) conduct for which no reasonable person should expect
    to receive prior warning;
    (b) job-related conduct which constitutes a violation of
    state or federal law;
    (c) conviction of a felony or an offense involving moral
    turpitude that is detrimental to or impacts the
    employee’s service to the State;
    (d) the willful violation of known or written work rules;
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    (e) conduct unbecoming a state                employee   that   is
    detrimental to state service;
    (f) the abuse of client(s), patient(s), student(s) or a
    person(s) over whom the employee has charge or to
    whom the employee has a responsibility or an animal
    owned by the State;
    (g) absence from work after all authorized leave credits and
    benefits have been exhausted;
    (h) falsification of a state application or in other
    employment documentation.
    25 N.C. Admin. Code 1J.0614(8).
    In Warren v. N.C. Dep’t of Crime Control, 
    221 N.C. App. 376
    , 
    726 S.E.2d 920
    ,
    disc. review denied, 
    366 N.C. 408
    , 
    735 S.E.2d 175
    (2012), this Court articulated a
    three-part test to determine whether just cause exists to discipline an employee who
    has engaged in unacceptable personal conduct: (1) whether the employee actually
    engaged in the conduct the employer alleged; (2) whether the employee’s conduct falls
    within one of the categories of unacceptable personal conduct; and (3) whether the
    misconduct constitutes just cause for the disciplinary action taken. 
    Id. at 383,
    726
    S.E.2d at 925 (citation omitted).
    “The North Carolina Administrative Procedure Act (APA), codified at Chapter
    150B of the General Statutes, governs trial and appellate court review of
    administrative agency decisions.” Amanini v. N.C. Dep’t of Human Res., 114 N.C.
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    App. 668, 673, 
    443 S.E.2d 114
    , 117 (1994) (citation omitted). Chapter 150B of the
    North Carolina General Statutes provides, in pertinent part, as follows:
    The Court reviewing a final decision may affirm the
    decision or remand the case for further proceedings. It may
    also reverse or modify the decision if the substantial rights
    of the petitioners may have been prejudiced by the
    findings, inferences, conclusions, or decisions are:
    (1) In violation of constitutional provisions;
    (2) In excess of the statutory authority or jurisdiction of
    the agency or administrative law judge;
    (3) Made upon unlawful procedure;
    (4) Affected by other error of law;
    (5) Unsupported by substantial evidence admissible
    under G.S. 150B-29(a), 150B-30, or 150B-31 in view
    of the entire record as submitted; or
    (6) Arbitrary, capricious, or an abuse of discretion.
    N.C. Gen. Stat. § 150B-51(b) (2017). In situations “[w]here the asserted error falls
    under subsections 150B-51(b)(5) and (6), we apply the whole record standard of
    review.” Whitehurst v. East Carolina Univ., __ N.C. App. __, __, 
    811 S.E.2d 626
    , 631
    (2018) (citation and quotation marks omitted).
    A court applying the whole record test may not substitute
    its judgment for the agency’s as between two conflicting
    views, even though it could reasonably have reached a
    different result had it reviewed the matter de novo.
    Rather, a court must examine all the record evidence—that
    which detracts from the agency’s findings and conclusions
    as well as that which tends to support them—to determine
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    whether there is substantial evidence to justify the
    agency’s decision. “Substantial evidence” is defined as
    “relevant evidence a reasonable mind might accept as
    adequate to support a conclusion.”
    Watkins v. N.C. State Bd. of Dental Exam’rs, 
    358 N.C. 190
    , 199, 
    593 S.E.2d 764
    , 769
    (2004) (internal citations omitted).
    Where the petitioner alleges that the agency decision “was based on error of
    law, the reviewing court must examine the record de novo, as though the issue had
    not yet been considered by the agency.” Souther v. New River Area Mental Health
    Developmental Disabilities & Substance Abuse Program, 
    142 N.C. App. 1
    , 4, 
    541 S.E.2d 750
    , 752 (citation omitted), aff’d per curiam, 
    354 N.C. 209
    , 
    552 S.E.2d 162
    (2001). “Under a de novo review, the court considers the matter anew and freely
    substitutes its own judgment for that of the [ALJ].” In re Appeal of the Greens of Pine
    Glen Ltd. P’ship, 
    356 N.C. 642
    , 647, 
    576 S.E.2d 316
    , 319 (2003) (citation omitted).
    I.   Specificity of Allegations in Dismissal Letter
    Initially, Smith contends that two of the five stated grounds for his discharge
    contained in the Dismissal Letter were not sufficiently specific to meet the notice
    requirements of the Human Resources Act.            He asserts that the following two
    statements of misconduct set forth in Paragraph 1 of the letter were not stated with
    the requisite particularity:
    b. As cited above, I recently learned that you have made
    critical statements about me to several others in our
    division most especially since the Fall of 2015 and that the
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    Opinion of the Court
    pattern of your open and public criticism of me has harmed
    the cohesiveness of CTE.
    c. In recent months, you have openly and with several CTE
    staff, noted that you have a “lawsuit” against [DPI] because
    [DPI] is discriminatory toward men. The statements you
    have made, your behavior such as posting the dress
    guidelines repeatedly has harmed the cohesiveness in
    CTE, and is unbecoming conduct of a CTE leader.
    N.C. Gen. Stat. § 126-35(a) provides that before a career State employee may
    be discharged, “the employee shall . . . be furnished with a statement in writing
    setting forth the specific acts or omissions that are the reasons for the [termination].”
    N.C. Gen. Stat. § 126-35(a). This Court has stated that the purpose of the statute’s
    notice requirement is to “provide the employee with a written statement of the
    reasons for his discharge so that the employee may effectively appeal his discharge.”
    Heard-Leak, __ N.C. App. at __, 798 S.E.2d at 398 (citation and quotation marks
    omitted); see also Owen v. UNC-G Physical Plant, 
    121 N.C. App. 682
    , 687, 
    468 S.E.2d 813
    , 817 (1996) (“Failure to provide names, dates, or locations makes it impossible
    for the employee to locate the alleged violations in time or place, or to connect them
    with any person or group of persons, thereby violating the statutory requirement of
    sufficient particularity.” (internal citations, quotation marks, and brackets omitted));
    Leiphart v. N.C. School of the Arts, 
    80 N.C. App. 339
    , 351, 
    342 S.E.2d 914
    , 922 (N.C.
    Gen. Stat. § 126-35(a) “was designed to prevent the employer from summarily
    discharging an employee and then searching for justifiable reasons for the
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    Opinion of the Court
    dismissal”), cert. denied, 
    318 N.C. 507
    , 
    349 S.E.2d 862
    (1986). Consequently, “the
    written notice must be stated with sufficient particularity so that the discharged
    employee will know precisely what acts or omissions were the basis of his or her
    discharge.” Heard-Leak, __ N.C. App. at __, 798 S.E.2d at 398 (citation, quotation
    marks, and brackets omitted).
    Smith argues that the above-quoted statements from the Dismissal Letter are
    insufficient under N.C. Gen. Stat. § 126-35(a) because they fail to provide “the names
    of the people [Smith] allegedly spoke to, the dates when he allegedly spoke to them
    or what he said.” He does not, however, contend that the remaining grounds set out
    in paragraph (1)(a) and in paragraph (2)(a) and (b) of the Dismissal Letter were
    impermissibly vague.     Instead, his argument on this issue solely references the
    grounds listed in paragraph (1)(b) and (c) of the letter.
    The Dismissal Letter — a single-spaced document that was over four pages in
    length — contained additional information elaborating on the specific grounds for
    dismissal identified in the letter. While it is true that the letter could have provided
    additional detail as to the grounds Smith references, we note that he does not argue
    that any such lack of detail actually prevented him from contesting the grounds for
    his dismissal.
    In any event, even assuming arguendo that the grounds listed in paragraph
    (1)(b) and (c) of the Dismissal Letter were too vague, we conclude — as discussed in
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    Opinion of the Court
    more detail below — that the remaining grounds set out in the letter were sufficient
    to support his discharge. See Hilliard v. N.C. Dep’t of Corr., 
    173 N.C. App. 594
    , 597,
    
    620 S.E.2d 14
    , 17 (“One act of [unacceptable personal conduct] presents just cause for
    any discipline, up to and including dismissal.” (citation and quotation marks
    omitted)).
    II.   Existence of Just Cause For Dismissal
    a. Whether Smith Engaged in the Alleged Conduct
    Smith does not challenge Findings of Fact Nos. 40-43, 53-54, and 59 made by
    the ALJ.     Thus, these factual findings are binding on appeal.     See Koufman v.
    Koufman, 
    330 N.C. 93
    , 97, 
    408 S.E.2d 729
    , 731 (1991) (“Where no exception is taken
    to a finding of fact by the trial court, the finding is presumed to be supported by
    competent evidence and is binding on appeal.”). Finding Nos. 40-43 concern Smith’s
    8 December 2015 altercation with Short while Finding Nos. 53-54 and 59 relate to
    Smith’s conduct during Verdu’s job interview and his LinkedIn account activity,
    respectively. Thus, because these findings have not been challenged by Smith, they
    establish that Smith did, in fact, engage in the conduct described therein.
    Accordingly, the first prong of the Warren test is satisfied with regard to these acts
    that formed the basis for Smith’s discharge.
    b. Whether Smith’s Actions Constituted Unacceptable Personal
    Conduct
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    Opinion of the Court
    We must next determine whether Smith’s behavior rose to the level of
    unacceptable personal conduct. As noted above, unacceptable personal conduct under
    the Human Resources Act is a broad “catch-all” category that encompasses a wide
    variety of misconduct by State employees that can result in dismissal without the
    need for a prior warning. This Court has found the existence of unacceptable personal
    conduct in a number of different contexts. See, e.g., Robinson v. Univ. of N.C. Health
    Care Sys., 
    242 N.C. App. 614
    , 617, 
    775 S.E.2d 898
    , 900 (2015) (hospital employee
    displayed explosive behavior in meetings, showed disrespect for her supervisors, and
    repeated unsupported claims that employer was discriminating against her);
    
    Hilliard, 173 N.C. App. at 596
    , 620 S.E.2d at 16 (superintendent of correctional center
    improperly ate food from dining hall, accepted personal services from inmates and
    employees, and used State equipment to send personal faxes and make non-work
    related long distance telephone calls); N.C. Dep’t of Corr. v. Brunson, 
    152 N.C. App. 430
    , 432, 
    567 S.E.2d 416
    , 418 (2002) (probation officer held in contempt of court for
    talking during proceeding after magistrate ordered silence).       Furthermore, with
    regard to the “conduct unbecoming a state employee” prong of the unacceptable
    personal conduct definition, we have held that “no showing of actual harm is
    required . . . , only a potential detrimental impact (whether conduct like the
    employee’s could potentially adversely affect the mission or legitimate interests of the
    State employer”). 
    Hilliard, 173 N.C. App. at 597
    , 620 S.E.2d at 17 (citation omitted).
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    SMITH V. N.C. DEP’T OF PUB. INSTRUCTION
    Opinion of the Court
    It is undisputed that on 8 December 2015 Smith became involved in a loud
    confrontation with Short that was precipitated by his dissatisfaction with a planned
    “Ugly Christmas Sweater” contest. During the altercation — which was overheard
    by several colleagues — he became “visibly and audibly upset,” referred to the contest
    as “another example of how women at DPI made all the decisions,” and accused Short
    of being responsible for the removal of Internet Technology courses from his section.
    This incident resulted in Short believing that Smith had harassed her because of her
    gender and had created a hostile work environment for female employees at DPI.
    Smith also engaged in highly inappropriate conduct during Verdu’s interview
    for the health science consultant position. He informed Verdu that he and Honeycutt
    “did not get along well and that [Honeycutt] discriminated against him because he
    was male.” Smith also told Verdu that he was considering filing a lawsuit against
    DPI for discrimination, criticized the work environment at CTE, and gave Verdu his
    personal cell phone number so that she could immediately inform him if she decided
    to withdraw her application from consideration. Finally, his conduct in “liking” two
    sexually suggestive LinkedIn posts while using an account in which he identified
    himself as an employee of DPI represented yet another instance of inappropriate
    behavior.
    We are satisfied that Smith’s actions had the potential to adversely affect the
    mission of DPI and constituted conduct unbecoming a State employee that is
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    Opinion of the Court
    detrimental to State service.     Therefore, we hold that the ALJ did not err in
    determining Smith’s actions constituted unacceptable personal conduct under the
    Human Resources Act.
    c. Whether Smith’s Conduct Constituted Just Cause for His Dismissal
    The final question before us is whether Smith’s improper conduct gave rise to
    just cause for his termination as opposed to a lesser form of disciplinary action. This
    Court has held that “[u]nacceptable personal conduct does not necessarily establish
    just cause for all types of discipline.” Warren, 221 N.C. App. at 
    383, 726 S.E.2d at 925
    . Thus, the final prong of the Warren test requires us to “balance the equities” by
    “examin[ing] the facts and circumstances of [the] case” in order to determine whether
    the “conduct constitutes just cause for the [specific type of] disciplinary action taken.”
    
    Id. at 379,
    382, 726 S.E.2d at 923
    , 925.
    Here, Smith displayed a pattern of petulant, inappropriate, and insubordinate
    behavior at DPI that extended over the course of several years. Despite repeated
    attempts on the part of Honeycutt and others at DPI to convince him to behave more
    appropriately, Smith failed to make any meaningful changes to his workplace
    behavior.
    Smith nevertheless argues that the ALJ erred in making certain findings of
    fact that were not directly connected to those grounds for his termination that were
    stated with specificity in his Dismissal Letter. Specifically, he contends that Findings
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    Opinion of the Court
    of Fact Nos. 8-38, 44-52, 57-58, 60, 62, 64, 65, and 67 were made in error because they
    “deal with subjects that are not contained in the dismissal letter as reasons for the
    dismissal.”2 We disagree.
    Although it is true that some of these factual findings concern events not
    expressly referenced within the four corners of the Dismissal Letter, we do not believe
    that their inclusion was improper. Our appellate courts have held that an employee’s
    work history is a relevant consideration in reviewing the level of discipline imposed
    against a career State employee. See, e.g., Blackburn v. N.C. Dep’t of Pub. Safety, 
    246 N.C. App. 196
    , 208, 
    784 S.E.2d 509
    , 518 (“[E]vidence of petitioner’s prior disciplinary
    history was properly considered as part of the ALJ’s review of the level of discipline
    imposed against petitioner.”), disc. review denied, 
    368 N.C. 919
    , 
    786 S.E.2d 915
    (2016); see also N.C. Dep’t of Env’t & Natural 
    Res., 358 N.C. at 670
    , 599 S.E.2d at 901
    (determining that agency lacked just cause to demote petitioner where petitioner had
    been “a reliable and valued employee . . . for almost twenty years with no prior
    history of disciplinary actions against him.”).
    In the present case, the factual findings made by the ALJ that Smith
    challenges as beyond the scope of the Dismissal Letter concern a number of incidents
    that occurred during his employment at DPI. Among other subjects, these challenged
    findings of fact reference (1) inflammatory emails sent by Smith to employees of DPI
    2 We note that the only finding of fact actually challenged by Smith as unsupported by
    substantial evidence in the record is Finding No. 64.
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    Opinion of the Court
    partner organizations; (2) inappropriate attire worn by Smith to work functions; (3)
    Smith’s failure to give his scheduled presentation during the 22 September 2014 DPI
    conference; and (4) the misleading reference given by Smith to DOL staff and the
    official warning letter for misconduct that he received as a result. These findings
    serve to support the legal validity of DPI’s determination that Smith’s repeated
    misconduct warranted his dismissal.
    ***
    Although the North Carolina Human Resources Act provides important
    protections for career State employees, it does not immunize workers from discharge
    after engaging in the type of longstanding insubordinate and highly inappropriate
    behavior that occurred here. Therefore, we affirm the ALJ’s conclusion that just
    cause existed for Smith’s dismissal.
    Conclusion
    For the reasons stated above, we affirm the 21 August 2017 Final Decision of
    the ALJ.
    AFFIRMED.
    Judges DILLON and INMAN concur.
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