Devalle v. N.C. Sheriffs' Educ. & Training Standards Comm'n ( 2023 )


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  •               IN THE COURT OF APPEALS OF NORTH CAROLINA
    No. COA22-256
    Filed 16 May 2023
    Columbus County, No. 20 CVS 1273
    MAURICE DEVALLE, Petitioner,
    v.
    NORTH CAROLINA SHERIFFS’ EDUCATION AND TRAINING STANDARDS
    COMMISSION, Respondent.
    Appeal by Respondent from order entered 22 November 2021 by Judge James
    Gregory Bell in Columbus County Superior Court. Heard in the Court of Appeals 2
    November 2022.
    The McGuinness Law Firm, by J. Michael McGuinness, for petitioner-appellee.
    North Carolina Fraternal Order of Police, Amicus Curiae Brief, by Norris A.
    Adams, II, for petitioner-appellee.
    Attorney General Joshua H. Stein, by Special Deputy Attorney General Ameshia
    Cooper Chester, for respondent-appellant.
    MURPHY, Judge.
    Where the North Carolina Sheriffs’ Education and Training Standards
    Commission revoked Petitioner’s justice officer certification for lack of good moral
    character based on his conduct in 2016, the Commission could not deny Petitioner’s
    certification indefinitely where the only recent evidence to support the denial was his
    demeanor on cross examination during the contested-case hearing and Petitioner
    presented sufficient evidence that he rehabilitated his character. We affirm the trial
    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    court’s order on judicial review reversing the Commission’s final agency decision and
    ordering that it issue Petitioner his justice officer certification retroactive to the date
    of application.
    BACKGROUND
    Petitioner Maurice Devalle served with the North Carolina State Highway
    Patrol for nineteen years.      Respondent North Carolina Sheriffs’ Education and
    Training Standards Commission (“the Commission”) had certified Mr. Devalle as a
    justice officer during that time, since November 1998.          Prior to April 2017, Mr.
    Devalle received only one disciplinary action by the Highway Patrol in the form of a
    written warning.
    The Highway Patrol received a tip in November 2016 that Mr. Devalle was at
    his residence in Wake County while he was supposed to be on duty in Wayne County.
    The Highway Patrol conducted an internal investigation following the tip.             The
    Highway Patrol learned Mr. Devalle had falsely reported he resided within the
    mandated-20-mile radius of his duty station in Wayne County, when he in fact lived
    44 miles away, in Wake County. On 11 November 2016, Highway Patrol personnel
    traveled to Mr. Devalle’s Wake County home while he was scheduled to be on duty
    and found him there dressed in plain clothing.             Mr. Devalle admitted that, on
    occasion, he would drive home for lunch and then stay home “for extended periods of
    time while he was on-duty . . . .” Mr. Devalle acknowledged he knew this conduct
    violated Highway Patrol Policy.
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    On 24 April 2017, the Highway Patrol terminated Mr. Devalle’s employment
    and, four days later, notified the Commission of Mr. Devalle’s termination and the
    above conduct. The Commission revoked Mr. Devalle’s justice officer certification as
    a result of the report effective 24 April 2017.1
    In August 2017, Mr. Devalle began working as a school resource officer for East
    Columbus County High School and applied that same month once again for justice
    officer certification with the Commission through the Columbus County Sheriffs’
    Office.       On 29 January 2019,2 the Commission notified Mr. Devalle that it had
    reviewed his application for certification and denied his certification indefinitely. The
    notification indicated to Mr. Devalle his denial was due to him “[n]o longer possessing
    the good moral character required of all justice officers.”3
    On 20 March 2019, Mr. Devalle filed a request for a contested case hearing in
    the Office of Administrative Hearings. On 3 December 2019, Mr. Devalle’s case came
    on for hearing before administrative law judge Melissa Owens Lassiter.                             The
    Commission only presented evidence of the 2016 conduct that led to Mr. Devalle’s
    termination. Mr. Devalle presented two witnesses at the hearing, the Sheriff of
    Columbus County and school principal of East Columbus County High School, his
    1
    Mr. Devalle’s termination from the Highway Patrol and initial loss of certification in April
    2017 are not at issue in this appeal.
    2 Mr. Devalle remained employed at East Columbus County High during this period.
    3 The Commission also denied Mr. Devalle’s certification for the Class B misdemeanor of
    “Willfully Failing to Discharge Duties,” but suspended the denial. This ground is not at issue on
    appeal.
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    superiors, where Mr. Devalle was employed as a school resource officer.                 Both
    individuals testified in depth to the effect that Mr. Devalle currently had good moral
    character. The administrative law judge found:
    68. . . . . [The Commission] failed to present any evidence
    concerning any activities involving [Mr. Devalle] that took
    place more recently than 2016. While four witnesses from
    the [Highway] Patrol testified regarding [Mr. Devalle’s]
    dismissal from the Patrol, none of those witnesses
    possessed any first-hand knowledge of how [Mr. Devalle]
    has conducted himself in terms of truthfulness or
    conformance with policies while [presently] employed as a
    deputy sheriff in Columbus County. None of those
    witnesses opined that [Mr. Devalle] lacked good moral
    character, either generally, or to serve as a deputy sheriff
    in this State.
    (Transcript citations omitted).      By proposal for decision filed 3 June 2020, the
    administrative law judge recommended a conclusion that the evidence at the hearing
    “rebutted the finding by [the Commission] that Petitioner lacks the good moral
    character required of a justice officer.” The administrative law judge recommended
    this was a result of the testimony by Mr. Devalle’s superiors establishing that Mr.
    Devalle “has rehabilitated his character since 2017.”
    By final agency decision signed 6 October 2020,4 the Commission rejected the
    administrative law judge’s proposal and concluded instead that the evidence before
    the administrative law judge showed Mr. Devalle “currently does not possess the good
    4
    Alan Cloninger, Chairman, North Carolina Sheriffs’ Education and Training Standards
    Commission.
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    moral character required to continue certification as a deputy sheriff.”                        The
    Commission accepted and found the testimony of Mr. Devalle’s present character to
    be credible and believable. The Commission found, however, that Mr. Devalle lacked
    candor and truthfulness while testifying on cross examination at the contested case
    hearing, and therefore concluded he lacked the good moral character required for
    justice officer certification.      The Commission denied Mr. Devalle’s certification
    indefinitely as a result.5
    On 3 December 2020, Mr. Devalle filed a petition for judicial review of the
    Commission’s final agency decision in Columbus County Superior Court.                           The
    Commission filed a motion to dismiss and brief in opposition.
    On 22 November 2021, the trial court concluded the record established that
    Mr. Devalle “presently has good moral character to serve as a Deputy Sheriff,” and
    reversed the Commission’s final agency decision.                 The trial court ordered the
    Commission to grant Mr. Devalle’s application for certification effective and
    retroactive to August 2017. The Commission appeals.
    ANALYSIS
    The Commission advances several arguments on appeal challenging the trial
    court’s reversal of its final agency decision. The Commission first argues the trial
    5  The Commission denied the certification indefinitely based upon Mr. Devalle’s “lack of good
    moral character.” The Commission denied Mr. Devalle’s certification for a suspended sanction of five
    years for the commission of the Class B offense of willful failure to discharge duties.
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    court erroneously concluded Mr. Devalle’s petition for judicial review provided
    sufficient notice to the Commission of Mr. Devalle’s exceptions to its final agency
    decision. The Commission also argues no grounds support the trial court’s reversal
    of its final agency decision under the provisions of N.C.G.S. § 150B-51(b).          We
    disagree, and affirm the trial court’s order.
    “Any person who is aggrieved by the final decision in a contested case, and who
    has exhausted all administrative remedies . . . , is entitled to judicial review of the
    decision . . . .” N.C.G.S. § 150B-43 (2021). On petition for judicial review from a final
    administrative agency decision, the trial court sits as an appellate court reviewing
    the administrative agency. See Rector v. N.C. Sheriff’s Educ. & Training Standards
    Com., 
    103 N.C. App. 527
    , 532 (1991) (citing Thompson v. Wake Cnty. Bd. of Educ.,
    292 N.C. 406
    , 410 (1977)).
    The North Carolina Administrative Procedure Act defines the scope of a
    Superior Court’s review over a final agency decision. See N.C.G.S. § 150B-51 (2021).
    Subsection (b) provides:
    The court reviewing a final decision may affirm the
    decision or remand the case for further proceedings. It may
    also reverse or modify the decision if the substantial rights
    of the petitioners may have been prejudiced because the
    findings, inferences, conclusions, or decisions are:
    (1) In violation of constitutional provisions;
    (2) In excess of the statutory authority or jurisdiction of the
    agency or administrative law judge;
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    (3) Made upon unlawful procedure;
    (4) Affected by other error of law;
    (5) Unsupported by substantial evidence admissible
    under G.S. 150B-29(a), 150B-30, or 150B-31 in view of the
    entire record as submitted; or
    (6) Arbitrary, capricious, or an abuse of discretion.
    N.C.G.S. § 150B-51(b) (2021).
    Errors asserted under subdivisions (1) through (4) of subsection (b) are
    reviewed de novo. N.C.G.S. § 150B-51(c) (2021). “Under the de novo standard of
    review, the trial court considers the matter anew and freely substitutes its own
    judgment for the agency’s.” N.C. Dep’t of Env’t and Nat. Res. v. Carroll, 
    358 N.C. 649
    ,
    660 (2004) (quotation marks omitted). In contrast, errors asserted under subdivisions
    (5) and (6) are reviewed “using the whole record standard of review.” N.C.G.S. §
    150B-51(c) (2021).
    Under the whole record standard of review, the trial court reviews the whole
    record to ensure “the administrative agency’s decision is supported by substantial
    evidence.” Rector, 103 N.C. App. at 532. The question before the trial court was
    whether there was “substantial evidence to support a finding” essential to the
    agency’s determination.    In re Rogers, 
    297 N.C. 48
    , 65-66 (1979).       “Substantial
    evidence is such relevant evidence as a reasonable mind might accept as adequate to
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    support a conclusion and ‘is more than a scintilla or a permissible inference.’” Rector,
    103 N.C. App. at 532 (marks omitted).
    “When this Court reviews an appeal from the [S]uperior [C]ourt reversing the
    decision of an administrative agency, our standard of review is twofold and is limited
    to determining: (1) whether the [S]uperior [C]ourt applied the appropriate standard
    of review and, if so, (2) whether the [S]uperior [C]ourt properly applied this
    standard.” McCrann v. N.C. HHS, 
    209 N.C. App. 241
    , 246, disc. review denied, 
    365 N.C. 198
     (2011); see also Powell v. N.C. Crim. Justice Educ. Training Stds. Comm’n.,
    
    165 N.C. App. 848
    , 851 (2004) (citation and marks omitted) (“The appellate court
    examines the trial court’s order regarding an agency decision for error of law.”).
    A. Adequacy of Petition for Judicial Review
    We first address the Commission’s argument that Mr. Devalle’s petition for
    judicial review lacked sufficient notice to the Commission of the specific exceptions
    Mr. Devalle took to its final agency decision. We conclude the trial court properly
    denied the Commission’s motion to dismiss Mr. Devalle’s petition for judicial review
    on this ground.
    Section 150B-46 of the North Carolina Administrative Procedure Act governs
    the contents of a petition for judicial review over an administrative agency’s final
    decision. N.C.G.S. § 150B-46 (2021).       It requires only that “[t]he petition shall
    explicitly state what exceptions are taken to the decision or procedure and what relief
    the petitioner seeks.” N.C.G.S. § 150B-46 (2021). “‘Explicit’ is defined in this context
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    as ‘characterized by full clear expression: being without vagueness or ambiguity:
    leaving nothing implied.’” Gray v. Orange County Health Dept., 
    119 N.C. App. 62
    , 70
    (quoting Vann v. N.C. State Bar, 
    79 N.C. App. 173
    , 173-74 (1986)), disc. review denied,
    
    341 N.C. 649
     (1995).
    Mr. Devalle’s petition for judicial review in this case took exception to the
    Commission’s finding “that [Mr. Devalle] lacked the good moral character required of
    every justice officer under 12 NCAC 10B .0303(a)(8).” Mr. Devalle complained that
    the Commission found the only evidence regarding Mr. Devalle’s current moral
    character to be “credible, honest, and believable,” but that the Commission
    nonetheless concluded Mr. Devalle lacked the requisite moral character. Moreover,
    Mr. Devalle cited our Supreme Court’s decision in In re Dillingham, 
    188 N.C. 162
    (1924), and asserted that the sanction of revocation for an indefinite period may
    continue only “so long as the stated deficiency exists.” Mr. Devalle thus excepted “to
    particular findings of fact, conclusions of law, or procedures.” Kingsgrab v. State Bd.
    of Barber Examiners, 
    236 N.C. App. 564
    , 570 (2014), disc. review denied, 
    368 N.C. 244
    (2015). He then prayed that the trial court “[r]everse the portion of the Final Agency
    Decision that determined that he continues to lack good moral character,” and that
    the court “[r]einstate [his] justice officer certification[.]” We conclude this filing
    adequately stated the exceptions Mr. Devalle took to the Commission’s final agency
    decision—i.e., an erroneous finding of Mr. Devalle’s present lack of good moral
    character—and that Mr. Devalle was seeking a reversal thereof. See James v. Wayne
    -9-
    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    County Board of Education, 
    15 N.C. App. 531
    , 533 (1972) (citing In re Appeal of
    Harris, 
    273 N.C. 20
     (1968) (“Our Supreme Court has held that the primary purpose
    of the statute is to confer the right of review and that the statute should be liberally
    construed to preserve and effectuate that right.”).          Moreover, although the
    Commission was not required to file a response to the petition for judicial review, see
    N.C.G.S. § 150B-46 (emphasis added) (“Other parties to the proceeding may file a
    response to the petition within 30 days of service.”), the Commission did file a brief
    in opposition, which was extensive and which addressed the various exceptions raised
    in Mr. Devalle’s petition for review and argued their inadequacy. We agree with the
    trial court that the Commission was “in no way blindsided by a lack of notice or
    detail,” and conclude Mr. Devalle’s petition for review was “sufficiently explicit to
    have allowed effective judicial review.” Gray, 119 N.C. App. at 71 (brackets omitted).
    B. N.C.G.S. § 150B-51
    We next address the Commission’s argument the trial court erred in reversing
    its final agency decision pursuant to N.C.G.S. § 150B-51(b) on the grounds it was
    unsupported by substantial evidence in view of the entire record and that the
    Commission erred as a matter of law. The trial court held that, “[u]nder a correct
    interpretation of the good moral character rule, [Mr. Devalle] presently has good
    moral character sufficient for certification as a Deputy Sheriff.” The trial court
    rendered additional findings of fact to the effect that “[t]he credible and persuasive
    testimonies by Sheriff Greene and Principal Johnson demonstrated that [Mr.
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    Devalle] has restored his character so that he now possesses the good moral character
    required to continue to be certified as a deputy sheriff.”
    The Commission addresses each of subdivisions N.C.G.S. § 150B-51(b)(3)-(6)
    and argues that, because the administrative law judge had found Mr. Devalle lacked
    “candor and sincerity” on cross examination during the contested case hearing, the
    trial court erred in reversing its final agency decision in that it was not entered upon
    unlawful procedure (N.C.G.S. § 150B-51(b)(3)) or based upon an error of law (N.C.G.S.
    § 150B-51(b)(4)), and that it was otherwise supported by substantial evidence
    (N.C.G.S. § 150B-51(b)(5)) and not arbitrary, capricious, or an abuse of discretion
    (N.C.G.S. § 150B-51(b)(6)). Mr. Devalle maintains the trial court’s order should be
    affirmed because the Commission failed to present sufficient evidence that his 2016
    conduct amounted to “a severe case” of bad moral character warranting indefinite
    denial, “particularly in light of the evidence of rehabilitation, and that his present
    character is good.”
    Mr.    Devalle   maintains    the    Commission        erroneously   distorted   the
    administrative law judge’s “credibility determinations and [failed] to give deference
    to her role as the fact-finder and [that] this conduct amounts to arbitrary and
    capricious decision making on the part of” the Commission.
    We agree with the trial court and conclude the Commission did not abide by
    its own good moral character standard when it denied Mr. Devalle’s justice officer
    certification indefinitely. The Commission’s decision was arbitrary and capricious,
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    and its denial was unsupported by substantial evidence. We affirm the trial court’s
    order reversing the Commission’s final agency decision.
    Chapter 17E of the North Carolina General Statutes, as well as our
    Administrative Code, grant the Commission the authority to certify, revoke, suspend,
    or deny justice officer certifications in North Carolina based on certain qualifications,
    which the Commission is permitted to establish. See N.C.G.S. §§ 17E-1, -4 (2021); see
    also Strong’s North Carolina Index 4th § 30 (2021) (citing N.C.G.S. §§ 17E-1, -4 (2021)
    (“The commission was created to deal with the training and educational needs of
    sheriffs and deputy sheriffs and has the power, among other things, to establish
    minimum educational and training standards and to certify persons who have met
    those standards.”). Article 12, Chapter 10B of our Administrative Code provides, in
    relevant part:
    (b) The [Sheriffs’ Education and Training Standards]
    Commission shall revoke, deny, or suspend the
    certification of a justice officer when the commission finds
    that the applicant for certification or the certified officer:
    ....
    (2) fails to meet or maintain any of the employment
    or certification standards required by 12 NCAC 10B
    .0300[.]
    12 NCAC 10B .0204(b)(2) (2021).
    Subdivision .0301 provides that “[e]very Justice Officer employed or certified
    in North Carolina shall”:
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    be of good moral character as defined in: In re Willis, 
    288 N.C. 1
    , 
    215 S.E.2d 771
     (1975), appeal dismissed 
    423 U.S. 976
     (1975); State v. Harris, 
    216 N.C. 746
    , 
    6 S.E.2d 854
    (1940); In re Legg, 
    325 N.C. 658
    , 
    386 S.E.2d 174
     (1989); In
    re Applicants for License, 
    143 N.C. 1
    , 
    55 S.E. 635
     (1906); In
    re Dillingham, 
    188 N.C. 162
    , 
    124 S.E. 130
     (1924); State v.
    Benbow, 
    309 N.C. 538
    , 
    308 S.E.2d 647
     (1983); and later
    court decisions that cite these cases as authority[.]
    12 NCAC 10B .0301(a)(9) (2021). Accordingly, our State’s caselaw defines the concept
    of good moral character. See 12 NCAC 10B .0301(a)(9).
    The requirement that an applicant maintain good moral character means
    something more than the absence of bad character. It is
    the good name which the applicant has acquired, or should
    have acquired, through association with his fellows. It
    means that he must have conducted himself as a man of
    upright character ordinarily would, should or does. Such
    character expresses itself, not in negatives nor in following
    the line of least resistance, but quite often in the will to do
    the unpleasant thing, if it is right, and the resolve not to do
    the pleasant thing, if it is wrong.
    In re Rogers, 
    297 N.C. at 58
     (quoting In re Applicants for License,
    191 N.C. 235
     (1926)).
    “Character thus encompasses both a person’s past behavior and the opinion of
    members of his community arising from it.” 
    Id.
     Further, “whether a person is of good
    moral character is seldom subject to proof by reference to one or two incidents.” 
    Id.
    “[W]hen one seeks to establish restoration of a character which has been deservedly
    forfeited, the question becomes essentially one ‘of time and growth.’” In re Willis, 
    288 N.C. 1
    , 13, appeal dismissed, 
    423 U.S. 976
     (1975) (quoting In re Dillingham, 
    188 N.C. 162
     (1924)).
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    While vague, the “good moral character” standard is not “an unconstitutional
    standard.” Id. at 11. “The right to establish such qualifications rests in the police
    power—a power by virtue of which a State is authorized to enact laws to preserve the
    public safety, maintain the public peace and order, and preserve and promote the
    public health and public morals.” In re Applicants for License, 
    143 N.C. 1
    , 5 (1906).
    Nonetheless, “[s]uch a vague qualification, which is easily adapted to fit personal
    views and predilections, can be a dangerous instrument for arbitrary and
    discriminatory denial . . . .” Konigsberg v. State, 
    353 U.S. 252
    , 263 (1957).
    In 2011, the Commission, in a different case, issued a final agency decision in
    which it summarized its operating framework for determinations of lack of good
    moral character and the appropriate corresponding sanctions. See Royall v. N.C.
    Sheriffs’ Educ. And Training Standards Comm’n., Final Agency Decision, 09 DOJ
    5859 (5 January 2011).     The conduct at issue in Royall involved the petitioner
    releasing to the public sensitive information he obtained about ongoing investigations
    through his service with the Yadkin County Sheriffs’ Office on certain social media
    websites. The administrative law judge who heard the evidence in the contested case
    hearing recommended a finding of a lack of good moral character by the petitioner
    and, as a result, recommended his certification be revoked for four months.
    Despite the administrative law judge’s recommendations, the Commission
    concluded there was no factual or legal basis to support a finding the petitioner
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    presently lacked the requisite good moral character to warrant his revocation. The
    Commission explained:
    6.     While having good moral character is an ideal
    objective for everyone to enjoy, the lack of consistent and
    clear meaning of that term within the [Commission’s] rule,
    and the lack of clear enforcement standards or criteria for
    application of the rule, renders enforcement actions
    problematic and difficult.
    7.    Because of these concerns about the flexibility and
    vagueness of the good moral character rule, any suspension
    or revocation of an officer’s law enforcement certification
    based on an allegation of a lack of good moral character
    should be reserved for clear and severe cases of misconduct.
    8.     Generally, isolated instances of conduct are
    insufficient to properly conclude that someone lacks good
    moral character. . . . . The incident alleged in this case is
    insufficient to rise to the required level of proof to establish
    that Petitioner Royall lacks good moral character. Under
    In Re Rogers, a single instance of conduct amounting to
    poor judgment, especially where there is no malice or bad
    faith, would not ordinarily rise to the high level required to
    reflect a lack of good moral character.
    ....
    11.    The totality of the facts and circumstances
    surrounding Petitioner Royall’s conduct, in light of his
    exemplary history of good moral character and
    professionalism in law enforcement, does not warrant any
    finding that Petitioner Royall lacks good moral character.
    The substantial evidence of Petitioner’s good moral
    character is clear and compelling.             Sheriff Jack
    Henderson’s description of Petitioner Royall is very telling:
    “He’s the kind of guy, if he’s cutting a watermelon, he’ll give
    you the best piece.” Therefore, the evidence demonstrates
    that there is no proper basis for revocation or suspension
    of Petitioner’s law enforcement certification.
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    ....
    13.    The totality of the facts and circumstances
    surrounding Petitioner Royall’s conduct, in light of his
    otherwise exemplary history of good moral character and
    professionalism in law enforcement, do not warrant or
    justify revoking or suspending Petitioner’s law
    enforcement certification. There has been no violation of
    [the Commission’s] good moral character rule.
    Royall v. N.C. Sheriffs’ Educ. And Training Standards Comm’n., Final Agency
    Decision, 09 DOJ 5859 (5 January 2011) (emphasis supplied) (citations omitted). It
    appears the Commission viewed the petitioner’s social media activity and postings in
    Royall to constitute “a single instance of conduct.”
    Here, as the trial court noted, instead of investigating Mr. Devalle’s current
    moral character, the Commission relied solely on Mr. Devalle’s conduct in 2016 which
    led to his termination of employment from the Highway Patrol.
    The Commission characterized the testimony concerning Mr. Devalle’s present
    moral character as follows:
    21. Despite knowing that [Mr. Devalle] had been working
    as a deputy sheriff for two and a half years, [the
    Commission’s Probable Cause Committee] did not
    interview the Columbus County Sheriff or the school
    principal for whom [Mr. Devalle] served as a school
    resource officer since August 2017. [The Commission’s
    Probable Cause Committee] had no knowledge of what Mr.
    Devalle did while working as a school resource officer or
    how he discharged his duties as a school resource officer.
    ....
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    54. At hearing, [Mr. Devalle] attempted to justify his
    working from home while on duty by stating that a “very,
    very small percentage'” of his job duties involved being on
    patrol. However, [Mr. Devalle] completed weekly reports
    of daily activity claiming approximately 40% of his time
    was spent on patrol in Wayne County.
    55. The transcripts of [Mr. Devalle’s] statements to the
    Patrol’s Internal Affairs on [15 November] 2016, [18
    November] 2016, and [27 March] 2017 corroborate [Mr.
    Devalle’s] above cited admissions. They also provide
    substantial statements of [Mr. Devalle] made closer in time
    to the events in question, shedding light on facts that [Mr.
    Devalle] allegedly no longer recalls.
    ....
    69. Steadman Jody Greene is the Sheriff of Columbus
    County, Whiteville, North Carolina. [Mr. Devalle] works
    for Sheriff Greene as a deputy in the capacity of the school
    resource officer. ln this capacity, [Mr. Devalle] is armed
    with both lethal and non-lethal weapons. [Mr. Devalle]
    serves at the pleasure of the Sheriff.     At the time of
    hearing, Sheriff Greene had just been released from the
    hospital and voluntarily came to testify that [Mr. Devalle]
    does a fine job for him and how important [Mr. Devalle] is
    to his agency.
    70. When Sheriff Greene hired [Mr. Devalle], he was aware
    that [Mr. Devalle] had been dismissed from the [Highway]
    Patrol. [Mr. Devalle] had told him. Sheriff Greene is
    satisfied that [Mr. Devalle] has good moral character.
    Given the importance of the school resource officer, Greene
    must place someone in that position upon which he has a
    special trust and confidence. Sheriff Green has that special
    trust and confidence in [Mr. Devalle]. He hired [Mr.
    Devalle] based upon the principal, school board members,
    parents and students all recommending him and not based
    upon the past. Sheriff Greene is satisfied that [Mr.
    Devalle] had performed his duties “above and beyond.” If
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    [Mr. Devalle] was unable to serve as a deputy, it would
    negatively impact Greene’s force.
    71. Based on [Mr. Devalle’s] service as a deputy sheriff,
    Sheriff Greene has no hesitation as to [his] truthfulness or
    ability to tell the truth.
    72. Jeremiah Johnson is the principal at East Columbus
    High School in Lake Waccamaw, North Carolina. Johnson
    knows [Mr. Devalle] in two capacities: as the school
    resource officer at East Columbus High School and as an
    assistant football coach and track coach at that school.
    [Mr. Devalle] has served, and continues to serve, in those
    capacities since 2017. Johnson has had the opportunity to
    watch [Mr. Devalle] perform those duties “every day” that
    school is in session. Johnson described [Mr. Devalle], in
    performing his duties as a school resource officer, as
    “dedicated to the school, dedicated to the students,
    dedicated to the staff. He comes to school - comes to work
    every day, is there to serve and protect. He’s part of my
    administrative team. He’s almost my right-hand man.”
    73. When asked whether he had had an opportunity to form
    an opinion as to [Mr. Devalle’s] character, Johnson said,
    “He is an awesome person. He is an awesome man. And
    I’m not just saying that for me, I’m saying that for my kids
    at my school.” When asked whether [Mr. Devalle] had ever
    committed any act that would cause Johnson to doubt [his]
    capacity to be truthful, Johnson answered, “No.”
    74. Mr. Johnson has no doubt, based on what he’s observed
    from [Mr. Devalle], that [Mr. Devalle] does not lack the
    character necessary to serve as a school resource officer at
    Johnson’s high school. Johnson would not have permitted
    [Mr. Devalle] to serve as an assistant football coach and
    track coach, in addition to serving as a school resource
    officer, if he had any doubts about [Mr. Devalle’s]
    character.
    75. Mr. Johnson opined that if [Mr. Devalle] was no longer
    able to serve East Columbus as a school resource officer,
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    the lack of [Mr. Devalle’s] presence would make the school
    less safe.
    76. Johnson also spoke of the strong professional bond that
    exists between himself as principal and [Mr. Devalle] as
    the school resource officer.     Johnson thinks that [Mr.
    Devalle] is the best school resource officer he has ever
    worked with and as a school administrator, Johnson has
    trained many SROs. He opined that interaction with the
    students would suffer tremendously if [Mr. Devalle] was
    not at East Columbus High. “These kids, they look up to
    him.” Johnson explained how [Mr. Devalle] has helped
    other students such as buying shoes for kids, bought lunch
    for kids, and given them food. . . .
    ....
    79. Neither [the Commission’s Probable Cause Committee]
    nor [the Commission] presented any evidence at hearing
    regarding [Mr. Devalle’s] performance of his duties as a
    Columbus County deputy sheriff. [The Commission] failed
    to present any evidence concerning any activities involving
    [Mr. Devalle] that took place more recently than 2016.
    While four witnesses from the Patrol testified regarding
    [Mr. Devalle’s] dismissal from the Patrol, none of those
    witnesses possessed any first-hand knowledge of how [Mr.
    Devalle] has conducted himself in terms of truthfulness or
    conformance with policies while employed as a deputy
    sheriff in Columbus County.      None of those witnesses
    opined that [Mr. Devalle] lacked good moral character,
    either generally, or to serve as a deputy sheriff in this
    State.
    ....
    81. During his case in chief, [Mr. Devalle] presented
    significant evidence demonstrating that [Mr. Devalle] has
    rehabilitated and rebuilt his career since 2016 and 2017
    while working as a school resource officer at East
    Columbus High School. Such evidence showed that [Mr.
    Devalle] has exhibited highly favorable traits, including
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    but not limited to helping, teaching, and serving as positive
    role models for students at East Columbus High School not
    only as a school resource officer, but as a coach in two
    sports. Sheriff Greene and Principal Johnson opined that
    [Mr. Devalle’s] absence from their respective entities would
    have a negative impact on their workplaces. The scope and
    magnitude of [Mr. Devalle’s] character traits, as witnessed
    by Sheriff Greene and Principal Johnson, qualify as
    extenuating circumstances which the [Commission] should
    consider in determining whether [Mr. Devalle] possesses
    the good moral character required of a justice officer.
    The Commission further concluded:
    24. Sheriff Greene and Principal Johnson testified that
    [Mr. Devalle] has rehabilitated and rebuilt his character,
    since being fired by the [Highway] Patrol, and as a deputy
    sheriff, and as school resource officer and coach at East
    Columbus High School. Greene and Johnson testified that
    for two and a half years, [Mr. Devalle’s] service as a deputy
    sheriff has been nothing but exemplary both of that service
    and of [Mr. Devalle’s] character while engaging in that
    service. Such testimony was credible, honest, and
    believable.
    Despite the above credible evidence of Mr. Devalle’s present moral character,
    the Commission found that, while testifying on cross examination before the
    administrative law judge, Mr. Devalle
    exhibited a lack of candor and sincerity during cross-
    examination by [the Commission’s] counsel. During [the
    Commission’s] questions, [Mr. Devalle] was evasive and
    feigned a lack of memory or confusion in response to [the
    Commission’s] questions about [Mr. Devalle’s] conduct
    with the [Highway] Patrol in 2016. [Mr. Devalle] remained
    evasive and elusive even after having his recollection
    refreshed with his prior statements. In contrast, [Mr.
    Devalle] readily recollected circumstances from this period,
    when questioned by his own counsel, without having to
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    review any materials.
    The Commission therefore concluded that “the most recent demonstration of [Mr.
    Devalle’s] character was the hearing itself[,]” and denied Mr. Devalle’s certification
    for a lack of moral character.
    We agree with the trial court these findings and conclusions do not conform
    with the standard the agency applied in Royall. By failing to apply the same standard
    to similarly situated individuals, the record in this case is one “which indicates
    arbitrary, discriminatory or capricious application of the good moral character
    standard” by the Commission. In re Willis, 
    288 N.C. at 19
    .
    The administrative law judge who heard the evidence in this case found and
    concluded the following regarding Mr. Devalle’s conduct at the contested case
    hearing:
    69. At hearing, [Mr. Devalle’s] testimony exhibited a lack
    of candor and sincerity during cross-examination by [the
    Commission’s] counsel.        During [the Commission’s]
    questions, [Mr. Devalle] was evasive and feigned a lack of
    memory or confusion in response to [the Commission’s]
    questions about [Mr. Devalle’s] conduct with the [Highway]
    Patrol in 2016. [Mr. Devalle] remained evasive and elusive
    even after having his recollection refreshed with his prior
    statements. In contrast, [Mr. Devalle] readily recollected
    circumstances from this period, when questioned by his
    own counsel, without having to review any materials.
    70. During his case in chief, [Mr. Devalle] presented
    significant evidence demonstrating that [he] has
    rehabilitated and rebuilt his career since 2016 and 2017
    while working as a school resource officer at East
    Columbus High School. Such evidence showed that [Mr.
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    Devalle] has exhibited highly favorable traits, including
    but not limited to helping, teaching, and serving as positive
    role models for students at East Columbus High School not
    only as a school resource officer, but as a coach in two
    sports. Sheriff Greene and Principal Johnson opined that
    [Mr. Devalle’s] absence from their respective entities would
    have a negative impact on their workplaces. The scope and
    magnitude of [Mr. Devalle’s] character traits, as witnessed
    by Sheriff Greene and Principal Johnson, qualify as
    extenuating circumstances which the [Commission] should
    consider in determining whether [Mr. Devalle] possesses
    the good moral character required of a justice officer.
    The administrative law judge concluded that “[e]ven given [Mr. Devalle’s] cross-
    examination testimony at hearing, the totality of the evidence rebutted the finding by
    the Probable Cause Committee that [Mr. Devalle] lacks the good moral character
    required of a justice officer and showed that [Mr. Devalle] has rehabilitated his
    character since 2017[,]” and that the “credible and persuasive testimonies by Sheriff
    Greene and Principal Johnson demonstrated that [he] has restored his character so
    that he now possesses the good moral character required to continue certification as
    a deputy sheriff.” (Emphasis added).
    As the Commission made clear in its statement of the applicable law in Royall,
    it would only be cases of severe conduct that may serve as the basis for a finding of
    lack of good moral character and, where evidence of rehabilitation is presented, the
    question becomes one of time and growth.            Neither the Commission nor the
    administrative law judge made a finding in this case that Mr. Devalle’s conduct with
    the Highway Patrol in 2016 was severe, and the Commission made a finding
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    concerning rehabilitation.          The Commission found Sheriff Greene and Principal
    Johnson’s testimony was “credible, honest, and believable” and that Mr. Devalle had
    “rehabilitated and rebuilt his character.”
    In view of the Commission’s findings that Mr. Devalle has rehabilitated his
    moral character since the 2016 conduct and the lack of a finding or substantial
    evidence that Mr. Devalle’s conduct on cross examination was severe, pursuant to the
    Commission’s own standard expounded upon in Royall, we agree with the trial court
    the Commission erred and applied an arbitrary and capricious decision to Mr.
    Devalle. The evidence and findings fail to show severe misconduct amounting to a
    lack of good moral character as a matter of law. See In re Rogers, 
    297 N.C. at 58
    (“Whether a person is of good moral character is seldom subject to proof by reference
    to one or two incidents.”); Rector, 103 N.C. App. at 532 (quotation marks omitted)
    (“Administrative agency decisions may be reversed as arbitrary or capricious if they
    are patently in bad faith, or ‘whimsical’ in the sense that they indicate a lack of fair
    and careful consideration or fail to indicate any course of reasoning and the exercise
    of judgment.”).6 We agree there is a lack of substantial record evidence to support
    the Commission’s conclusion Mr. Devalle presently lacks the good moral character
    6 In Royall, the Commission held “[t]he substantial evidence of [the petitioner’s] good moral
    character [was] clear and compelling” in light of Sheriff Jack Henderson’s “very telling” description
    of the petitioner that “He’s the kind of guy, if he’s cutting a watermelon, he’ll give you the best piece.”
    Jeffrey Gray Royall v. N.C. Sheriffs’ Educ. and Training Standards Comm’n., Final Agency Decision,
    09 DOJ 5859 (2011).
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    DEVALLE V. N.C. SHERIFFS’ EDUC. & TRAINING STANDARDS COMM’N
    Opinion of the Court
    required of justice officers in North Carolina warranting indefinite denial of his
    certification, see Rector, 103 N.C. App. at 532 (quotation marks omitted) (“[T]he whole
    record rule requires the court, in determining the substantiality of evidence
    supporting the Board’s decisions, to take into account whatever in the record fairly
    detracts from the weight of the Board’s evidence.”), and affirm the trial court’s order
    reversing the Commission’s decision and ordering it issue Mr. Devalle his justice
    officer certification retroactive to August 2017.
    CONCLUSION
    Mr. Devalle’s petition for judicial review provided adequate notice to the
    Commission, and the Commission applied a heightened good moral character
    standard to Mr. Devalle than that which it has previously enumerated when it denied
    his justice officer certification indefinitely such that its decision was arbitrary and
    capricious. The Commission’s denial was further unsupported by substantial
    evidence. We affirm the trial court’s order reversing the Commission’s final agency
    decision. The Commission’s imposition of the sanction of a five-year denial and
    suspension thereof for five years for willfully failing to discharge duties was not
    appealed and is thus binding on the Commission.
    AFFIRMED.
    Judges TYSON and WOOD concur.
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