Appeal of Niadni, Inc. d/b/a Indian Head Resort Motel , 166 N.H. 256 ( 2014 )


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    THE SUPREME COURT OF NEW HAMPSHIRE
    ___________________________
    Department of Employment Security
    No. 2013-313
    APPEAL OF NIADNI, INC. D/B/A INDIAN HEAD RESORT MOTEL
    (New Hampshire Department of Employment Security)
    Argued: February 20, 2014
    Opinion Issued: May 8, 2014
    Sheehan Phinney Bass + Green, P.A., of Manchester (Elizabeth A. Bailey
    on the brief and orally), for the petitioner.
    New Hampshire Legal Assistance, of Concord (Daniel Feltes and Sarah
    Mattson on the brief, and Mr. Feltes orally), for the respondent, Norman
    Coulombe.
    Vrountas, Ayer & Chandler, P.C., of Manchester (Christopher T.
    Vrountas and Adam J. Chandler on the brief, and Mr. Vrountas orally), for the
    New Hampshire Lodging & Restaurant Association, as amicus curiae.
    HICKS, J. This is an appeal of the New Hampshire Department of
    Employment Security (DES) Appellate Board (board) decision that the
    respondent, Norman Coulombe, was an employee of the petitioner, Niadni, Inc.
    d/b/a Indian Head Resort Motel (the resort), who was entitled to
    unemployment compensation benefits under RSA chapter 282-A (2010 & Supp.
    2013). We affirm.
    The record supports the following facts. The resort is located in Lincoln.
    Live entertainment is offered in a function room that features both a stage and
    public address system. Peter Spanos, the president and owner of the resort,
    testified that his enterprise is a “resort type business” with “a restaurant,
    rooms, [and] entertainment,” which offers live entertainment on sixty to seventy
    percent of the nights that it is open. He further testified that the resort
    advertises upcoming entertainment in local newspapers, online promotions,
    and flyers, and explained that the resort spent $120,000 on entertainment in
    2009, featuring approximately fifty entertainers during that year. Meals and
    optional lodging are provided to entertainers.
    Coulombe appeared as a musical entertainer at the resort in both solo
    and group performances beginning in approximately 1980. He also performed
    at other venues but testified that he performed at the resort nearly three
    hundred times in the last two years that he worked there. The resort and
    Coulombe negotiated a pay rate for Coulombe’s services, and he was paid
    weekly for his performances. He provided his own instruments and selected
    the songs he would play in his performances, though the resort asked him to
    perform new material prior to the end of his relationship with the resort. He
    reported that his last booking with the resort occurred on June 2, 2012, after
    which the relationship terminated. He subsequently filed for unemployment
    benefits with DES.
    On July 19, 2012, DES determined that Coulombe was eligible for
    unemployment benefits. The resort appealed this determination to the DES
    Appeal Tribunal (tribunal). Following a hearing, the tribunal concluded that
    Coulombe “did not provide services in employment” under the exception
    contained in RSA 282-A:9, III (2010). Specifically, the tribunal concluded that
    the resort is in the business of, among other things, “coordinating”
    entertainment, which it distinguished from “the business of singing, playing
    instruments, or other forms of entertainment.” Coulombe’s request for
    reconsideration was denied.
    Coulombe then appealed to the board. The board initially denied the
    appeal, but upon reconsideration, ruled that the tribunal’s decision was
    erroneous because it drew a “distinction without substance” regarding the
    coordination of entertainment services. Accordingly, the board awarded
    unemployment benefits to Coulombe. The board denied the resort’s
    subsequent motion to reconsider, and this appeal followed.
    On appeal, the resort argues that: (1) RSA 282-A:65 (2010) required the
    board to affirm the tribunal’s decision; (2) the tribunal’s decision was legally
    2
    and factually correct; and (3) the board’s order is “inconsistent with, and
    undermines, the purpose of” RSA chapter 282-A. Coulombe responds that: (1)
    the resort failed to prove that entertainment services in general, and
    Coulombe’s entertainment services in particular, were outside its usual course
    of business under RSA 282-A:9, III(b); and (2) the board’s order is consistent
    with RSA chapter 282-A’s remedial purpose to help unemployed workers like
    Coulombe.
    RSA 282-A:65 permits the board to reverse the tribunal only in certain
    circumstances. Appeal of N.H. Sweepstakes Commission, 
    130 N.H. 659
    , 662
    (1988). The statute provides:
    The appellate board shall not substitute its judgment for that of
    the commissioner or appeal tribunal as to the weight of the
    evidence on questions of fact, or as to the prudence or desirability
    of the determination. The appellate board shall reverse or modify
    the decision or remand the case for further proceedings only if the
    substantial rights of the appellant had been prejudiced because
    the findings, inferences, conclusions, or the decision is:
    I. In violation of constitutional or statutory provisions; or
    II. In excess of the statutory authority of the department of
    employment security; or
    III. Affected by reversible error of law; or
    IV. Affected by fraud; or
    V. Affected by the absence of newly discovered evidence,
    which was not available to the affected party upon
    reasonable search at the time of the first level hearing, in
    which case the appeal shall be remanded to the appeal
    tribunal.
    Otherwise, the appellate board shall affirm the order.
    RSA 282-A:65.
    Judicial review of tribunal decisions, as reversed, modified, or affirmed
    by the board, is confined to the record, and we cannot substitute our judgment
    as to the weight of the evidence on questions of fact for that of the tribunal.
    Appeal of N.H. Sweepstakes 
    Commission, 130 N.H. at 662
    ; see RSA 282-A:67,
    II (2010). We may reverse or modify the tribunal’s decision only in limited
    circumstances.
    3
    The court shall reverse or modify the decision of the appeal
    tribunal, or remand the case for further proceedings, as
    determined by the court, only if the substantial rights of the
    appellant had been prejudiced because the administrative findings,
    inferences, or conclusions are:
    (a) In violation of constitutional or statutory provisions;
    (b) In excess of statutory authority;
    (c) Made upon unlawful procedures;
    (d) Clearly erroneous in view of the substantial evidence on the
    whole record; or
    (e) Affected by other error of law.
    Otherwise, the court shall affirm the appeal tribunal’s decision.
    RSA 282-A:67, V.
    The resort challenges Coulombe’s employment status based upon the
    exemption provided in RSA 282-A:9, III, which excludes certain workers from
    the definition of “employment.” See Appeal of Aspen Contracting NE, 
    164 N.H. 88
    , 89 (2012). Under RSA 282-A:9, III:
    Services performed by an individual for wages shall be deemed to
    be employment subject to this chapter unless and until it is shown
    to the satisfaction of the commissioner of the department of
    employment security that:
    (a) Such individual has been and will continue to be free from
    control or direction over the performance of such services, both
    under his contract of service and in fact; and
    (b) Such service is either outside the usual course of the
    business for which such service is performed or that such
    service is performed outside of all the places of business of the
    enterprise for which such service is performed; and
    (c) Such individual is customarily engaged in an independently
    established trade, occupation, profession, or business.
    “The burden is on the party challenging an ‘employment’ determination to
    establish that all three requirements for exclusion have been satisfied; failure
    4
    to establish any of them is conclusive proof of employment for purposes of RSA
    chapter 282-A.” Appeal of Aspen Contracting 
    NE, 164 N.H. at 91
    (quotation
    omitted).
    This appeal hinges upon the meaning of RSA 282-A:9, III(b).
    Statutory interpretation is a question of law that we review de
    novo. We are the final arbiter of the intent of the legislature as
    expressed in the words of a statute considered as a whole. In
    interpreting a statute, we first look to the language of the statute
    itself, and, if possible, construe that language according to its plain
    and ordinary meaning. Unless we find that the statutory language
    is ambiguous, we need not look to legislative intent. Furthermore,
    we interpret statutes in the context of the overall statutory scheme
    and not in isolation.
    Appeal of Stewart, 
    164 N.H. 772
    , 775 (2013) (quotation omitted). RSA 282-A:9,
    III(b) sets forth two circumstances under which a service will not be considered
    employment: when a service is “outside the usual course of the business for
    which such service is performed” or when a service is “performed outside of all
    the places of business of the enterprise for which such service is performed.”
    RSA 282-A:9, III(b). The provision is “disjunctive, meaning that the employer
    needs to show only one of the two alternatives.” Sinclair Builders v.
    Unemployment Ins., 
    73 A.3d 1061
    , 1067 (Me. 2013) (interpreting identical
    Maine statutory provision). Neither party argues that Coulombe provided
    entertainment “outside of all the places of business of the enterprise for which
    such service is performed.” RSA 282-A:9, III(b). Therefore, we focus on
    whether Coulombe’s services were outside the resort’s usual course of
    business.
    “Outside the usual course of the business” can be an elusive concept.
    See Carpet Remnant Warehouse v. Dept of Labor, 
    593 A.2d 1177
    , 1186 (N.J.
    1991) (interpreting similar provision in New Jersey statute). We have not
    adopted a general standard as to the meaning of this phrase, but several other
    courts have done so with regard to statutory provisions analogous to RSA 282-
    A:9, III(b). See, e.g., Mattatuck Museum v. Unemployment Comp., 
    679 A.2d 347
    , 351 (Conn. 1996); Yurs v. Director of Labor, Dep’t of Labor, Div. of U.C.,
    
    235 N.E.2d 871
    , 875 (Ill. App. Ct. 1968); Sinclair 
    Builders, 73 A.3d at 1067
    ;
    Bigfoot’s, Inc. v. Bd. of Rev. of Indus. Com’n, 
    710 P.2d 180
    , 181 (Utah 1985).
    We find the Supreme Court of Connecticut’s approach most useful. In
    Mattatuck Museum, the court examined a statutory provision similar to RSA
    282-A:9, III(b), and held that “[i]f . . . an enterprise undertakes an activity, not
    as an isolated instance but as a regular or continuous practice, the activity will
    constitute part of the enterprise’s usual course of business irrespective of its
    5
    substantiality in relation to the other activities engaged in by the enterprise.”
    Mattatuck 
    Museum, 679 A.2d at 351
    . We adopt this standard and conclude
    that Coulombe’s services – and, more generally, live entertainment – were
    within the resort’s usual course of business because they were regularly and
    continuously provided at the resort. See 
    id. The resort
    emphasizes its other amenities – including lodging, outdoor
    sporting activities, and scenic locations – to argue that the lounge and its
    related live entertainment are not essential to its business. The availability of
    these other amenities and services, however, does not negate the regular and
    continuous presence of live entertainment and, more specifically, Coulombe’s
    performances at the resort. See 
    id. Spanos testified
    that the resort offers live
    entertainment on sixty to seventy percent of the nights that it is open.
    Moreover, Coulombe’s particular services were provided on a regular and
    frequent basis. He appeared at the resort for approximately thirty years and
    had nearly three hundred bookings in the last two years that he performed at
    the resort.
    The resort also argues that Coulombe’s services are not within its usual
    course of business because it “does not itself provide live music and it is not a
    band or a group of musicians or singers,” and, “at most, [the resort]
    coordinates scheduling independent musicians such as Coulombe to play in
    the [resort] lounge.” We agree with the board that this is a “distinction without
    substance” in this case. The resort does not merely coordinate live
    entertainment. In addition to the regularity of live entertainment noted above,
    the resort maintains various amenities, including a stage and public address
    system, to facilitate live entertainment, and advertises upcoming performances
    to attract patrons to the resort. Cf. Bigfoot’s, 
    Inc., 710 P.2d at 181
    (“Since it
    was usual and customary for the hotel to furnish entertainment in connection
    with its operations, the employment of musicians . . . was within the ‘usual
    course of the business.’”).*
    Nor are we persuaded by the resort’s suggestion that the board erred by
    failing to appreciate that Coulombe’s services merely contributed to the resort’s
    “ambience.” The resort relies upon Unemployment Compensation Commission
    v. Mathews, 
    111 P.2d 111
    , 119 (Wyo. 1941). In that case, the Supreme Court
    of Wyoming assessed the employment status of musicians performing in a
    restaurant and reasoned:
    *
    The resort further argues that Bigfoot’s, Inc. is distinguishable because “[t]he employer in
    Bigfoot’s, Inc. operated a beer bar and not a diverse family-oriented resort such as [the resort’s]
    facility” and “[t]here was no evidence referenced in the Bigfoot’s, Inc. case that the beer hall owner
    also featured scenic attractions, dining and other family-friendly activities as part of its business
    and as part of its allure to guests.” We are not persuaded by this distinction, for our analysis does
    not turn on whether the business enterprises are identical or analogous.
    6
    If a restaurant owner contracts with a florist to supply flowers for
    his tables, is that a service within the “usual course” of the owner's
    business? Flowers on the restaurant tables give pleasure to the
    owner’s guests as does music played by those who can be hired to
    supply it in the restaurant rooms. Are the florist and those
    employed by him employees of the owner? We are inclined to think
    not.
    
    Id. The resort
    cites this language in its brief and, at oral argument, analogized
    Coulombe’s performances to these decorative “floral arrangements” to argue
    that live entertainment is not in the resort’s usual course of business but
    rather a part of the resort’s “ambience.”
    This argument ignores the significance of Coulombe’s services to the
    resort’s business. Rather than creating mere “ambience,” Coulombe’s services
    were used to attract new business to the resort, whose president and owner
    testified that the business provides “entertainment.” The record includes
    several advertisements featuring Coulombe’s likeness and the name of his
    musical acts. Under these circumstances, we conclude that Coulombe’s
    services were not incidental to, but rather were an integral part of, the resort’s
    business. Cf. Sinclair 
    Builders, 73 A.3d at 1067
    (“In order to demonstrate that
    an individual’s services are not within the employer’s usual course of business,
    the employer must show that the service is not an integral part of the
    employer’s business, but is rather merely incidental to it.” (quotations
    omitted)).
    Finally, the resort contends that the board’s order undermines the
    purpose of RSA chapter 282-A. Specifically, the resort argues that Coulombe is
    an independent contractor who was free to perform, and did perform, for other
    entities, and that the unemployment compensation statute was not designed to
    offer assistance to such individuals. The resort further asserts that the
    “mischaracterization” of singers and musicians as employees could encourage
    New Hampshire businesses to refrain from hiring those individuals and thus
    jeopardize the employment prospects of independent musical artists.
    “The purpose of our unemployment compensation statute, RSA chapter
    282-A, is to prevent the spread of unemployment and to lighten the burden on
    those workers who are involuntarily unemployed through no fault of their
    own.” Appeal of Aspen Contracting 
    NE, 164 N.H. at 90
    (quotation and brackets
    omitted). Because we have determined that Coulombe was an employee for the
    purposes of RSA chapter 282-A, our conclusion is not contrary to the statute’s
    purpose. The resort’s argument that such a decision will impose “significant
    legal restrictions and financial obligations” on businesses and thus “place a
    whole group of independent musical artists out of work” is equally
    7
    unpersuasive because the determination of whether a particular entertainer is
    an employee under RSA chapter 282-A turns upon the unique facts of each
    case.
    Because the resort has failed to demonstrate that it meets the test of RSA
    282-A:9, III(b), we need not consider whether it satisfied the two remaining
    requirements set forth in RSA 282-A:9, III(a) and (c). See id.; cf. Appeal of
    Work-a-Day of Nashua, 
    132 N.H. 289
    , 293 (1989).
    Affirmed.
    DALIANIS, C.J., and CONBOY, LYNN and BASSETT, JJ., concurred.
    8
    

Document Info

Docket Number: 2013-313

Citation Numbers: 166 N.H. 256

Judges: Hicks, Dalianis, Conboy, Lynn, Bassett

Filed Date: 5/8/2014

Precedential Status: Precedential

Modified Date: 10/19/2024