Ellen Baskin v. P.C. Richard & Son, LLC (084257) (Ocean County & Statewide) ( 2021 )


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  •                                        SYLLABUS
    This syllabus is not part of the Court’s opinion. It has been prepared by the Office of the
    Clerk for the convenience of the reader. It has been neither reviewed nor approved by the
    Court. In the interest of brevity, portions of an opinion may not have been summarized.
    Ellen Baskin v. P.C. Richard & Son, LLC (A-77-19) (084257)
    Argued January 4, 2021 -- Decided May 5, 2021
    FERNANDEZ-VINA, J., writing for the Court.
    In this case, the Court considers whether plaintiffs, who suffered no actual harm
    and are seeking statutory damages, sufficiently pled a class action against defendants for
    noncompliance with the Fair and Accurate Credit Transactions Act of 2003 (FACTA)
    such that their complaint should have survived a motion to dismiss under Rule 4:6-2(e).
    Plaintiffs filed a putative class action on behalf of themselves and “[a]ll consumers
    to whom [d]efendants, after November 17, 2013, provided an electronically printed
    receipt” listing the expiration date of the consumer’s credit or debit card in violation of
    FACTA. Plaintiffs’ only alleged injury was exposure to an increased risk of identity theft
    and credit/debit card fraud. The complaint alleged that “there are, at a minimum,
    thousands (i.e., two thousand or more) of members that comprise the Class.” The
    complaint also noted that common questions -- including whether defendants’ receipts
    violated FACTA, whether defendants’ conduct was willful, and whether the class is
    entitled to damages -- predominated over any individual questions. It further alleged that
    a class action is superior to other means of adjudicating these claims because the
    prospective damages are too small to incentivize individual litigation and because
    numerous small claims give rise to inconsistent results, redundancy, and delay. The
    complaint sought an order certifying the class, as well as statutory and punitive damages
    and costs and attorney’s fees.
    The trial court granted defendants’ motion to dismiss plaintiffs’ complaint based
    on its determination that plaintiffs could not satisfy Rule 4:32-1’s numerosity,
    predominance, or superiority requirements for class certification. The Appellate Division
    affirmed the dismissal as it pertained to the class action claims. 
    462 N.J. Super. 594
    , 619
    (App. Div. 2020). The Court granted plaintiffs’ petition for certification pertaining to the
    class certification issues. 
    242 N.J. 503
     (2020).
    HELD: Plaintiffs sufficiently pled the class certification requirements to survive a
    motion to dismiss. The Court remands the matter for class action discovery to be
    conducted pursuant to Rule 4:32-2(a) so that the trial court may determine whether to
    certify the class.
    1
    1. A class action allows one or more individuals to act as plaintiff or plaintiffs in
    representing the interests of a larger group of persons with similar claims. A class action
    can create an incentive for individuals to band together when their claims in isolation are
    too small to warrant recourse to litigation. The policy goals of judicial economy,
    consistent treatment of class members, and protection of defendants from inconsistent
    results are furthered through the class action device. Rule 4:32-1(a) requires a putative
    class to satisfy four general prerequisites: (1) the class is so numerous that joinder of all
    members is impracticable, (2) there are questions of law or fact common to the class, (3)
    the claims or defenses of the representative parties are typical of the claims or defenses of
    the class, and (4) the representative parties will fairly and adequately protect the interests
    of the class. Plaintiffs pursuing class certification must also satisfy one of the three
    requirements of Rule 4:32-1(b). Of importance to this case are the subsection (b)(3)
    requirements, pursuant to which the court must “find[] that the questions of law or fact
    common to the members of the class predominate over any questions affecting only
    individual members, and that a class action is superior to other available methods for the
    fair and efficient adjudication of the controversy.” (pp. 14-17)
    2. Rule 4:32-1 does not specify a minimum number of class members necessary to
    satisfy the numerosity requirement of subsection (a). New Jersey courts frequently
    describe that requirement without numerical precision. To determine predominance
    under Rule 4:32-1(b)(3), the court decides whether the proposed class is sufficiently
    cohesive to warrant adjudication by representation. That determination requires an
    assessment of various factors, including: the significance of the common questions;
    whether the benefit of resolving common and presumably some individual questions
    through a class action outweighs doing so through individual actions; and whether a class
    action presents a common nucleus of operative facts. Whether a class action is superior
    to individual actions or some other alternative procedure involves considerations of
    fairness to the putative class members and the defendant, and the efficiency of one
    adjudicative method over another. One factor that should be considered is whether any
    one individual who has suffered a wrong will have the financial wherewithal or incentive
    to prosecute a claim that might cost more than its worth. (pp. 17-21)
    3. When FACTA was enacted in 2003, one of its purposes was to prevent criminals from
    obtaining access to consumers’ private financial and credit information in order to reduce
    identity theft and credit card fraud. FACTA prohibits any business that accepts credit or
    debit cards from “print[ing] . . . the expiration date upon any receipt provided to the
    cardholder at the point of the sale or transaction.” 15 U.S.C. § 1681c(g)(1). FACTA
    imposes civil liability on persons or businesses that are negligently or willfully
    noncompliant with its terms. If willfully noncompliant, as plaintiffs allege here, a
    business will be subject to civil liability for “any actual damages sustained by the
    consumer” or statutory damages ranging from $100 to $1,000; “punitive damages as the
    court may allow”; and “the costs of the action together with reasonable attorney’s fees as
    determined by the court.” 15 U.S.C. § 1681n(a)(1)(A), (a)(2), (a)(3). (pp. 22-23)
    2
    4. The Court applies the principles of Rule 4:32-1 to the FACTA claim alleged in
    plaintiffs’ complaint while searching the complaint with liberality and giving plaintiffs
    the benefit of every reasonable inference of fact therein. The Court finds plaintiffs’
    allegation that there are a minimum of two thousand members of the class sufficient to
    survive a motion to dismiss with respect to Rule 4:32-1(a)’s numerosity requirement.
    That estimate is supported by the class period pled, which spanned two years and nine
    months. In that time period, it is reasonable that the class could contain at minimum two
    thousand members, given that anyone who received a noncompliant receipt from one of
    defendants’ stores would be an eligible member. Absent discovery of defendants’ sales
    records, plaintiffs have no way to know how many credit and debit card transactions
    defendants conducted during the relevant period. (pp. 23-25)
    5. The Court finds plaintiffs pled sufficient facts to withstand a motion to dismiss on the
    issue of predominance at this stage because the class is seeking statutory damages. In
    order to prove that defendants violated FACTA, plaintiffs must demonstrate that
    defendants willfully printed receipts containing credit or debit card expiration dates. See
    15 U.S.C. §§ 1681c(g)(1), 1681n. The common nucleus of operative facts is, as plaintiffs
    pled, whether defendants programmed their equipment to print the expiration dates of
    customers’ credit/debit cards on receipts; the answer to that question will apply to all
    class members. If plaintiffs are successful in establishing defendants’ willful
    noncompliance with FACTA, then statutory damages are available to all class members
    uniformly. (pp. 25-26)
    6. The Court concludes plaintiffs sufficiently pled superiority to survive a motion to
    dismiss. Plaintiffs sufficiently addressed in their complaint considerations of fairness to
    the parties and judicial efficiency, as well as of class members’ financial wherewithal or
    incentive to pursue a claim that might cost more than its worth. FACTA’s willfulness
    requirement makes it more difficult for an individual plaintiff to bring a FACTA claim
    for statutory damages because it is unlikely a plaintiff appearing pro se in small claims
    court will know how to demonstrate willfulness. Moreover, individual damages are
    likely to be small and, as a result, individual class members are unlikely to have the
    financial wherewithal or incentive to bring a claim. Additionally, if forced to proceed
    individually, there is nothing stopping one attorney from bringing numerous plaintiffs
    into small claims court and trying each claim one at a time. Such an approach would not
    foster judicial efficiency; nor would it be fair to defendants, who could be exposed to
    inconsistent results. Given those considerations, and at this stage of litigation before
    discovery has been conducted, plaintiffs alleged sufficient facts to survive a motion to
    dismiss on the question of superiority. (pp. 26-30)
    REVERSED and REMANDED for further proceedings.
    CHIEF JUSTICE RABNER and JUSTICES LaVECCHIA, ALBIN, PATTERSON,
    SOLOMON, and PIERRE-LOUIS join in JUSTICE FERNANDEZ-VINA’s opinion.
    3
    SUPREME COURT OF NEW JERSEY
    A-77 September Term 2019
    084257
    Ellen Baskin, Kathleen O’Shea,
    and Sandeep Trisal, on behalf
    of themselves and all others
    similarly situated,
    Plaintiffs-Appellants,
    v.
    P.C. Richard & Son, LLC,
    d/b/a P.C. Richard & Son,
    and P.C. Richard & Son, Inc.,
    d/b/a P.C. Richard & Son,
    Defendants-Respondents.
    On certification to the Superior Court,
    Appellate Division, whose opinion is reported at
    
    462 N.J. Super. 594
     (App. Div. 2020).
    Argued                      Decided
    January 4, 2021                May 5, 2021
    Chant Yedalian, of the California bar, admitted pro hac
    vice, argued the cause for appellants (Lite DePalma
    Greenberg and Chant & Company, attorneys; Bruce D.
    Greenberg, and Chant Yedalian, on the briefs).
    William S. Gyves argued the cause for respondents
    (Kelley Drye & Warren, attorneys; William S. Gyves,
    Glenn T. Graham, and Robert N. Ward, on the briefs).
    1
    Bruce H. Nagel argued the cause for amicus curiae New
    Jersey Association for Justice (Nagel Rice, attorneys;
    Bruce H. Nagel, of counsel and on the brief, and Randee
    M. Matloff, on the brief).
    JUSTICE FERNANDEZ-VINA delivered the opinion of the Court.
    In this case, the Court considers whether plaintiffs sufficiently pled the
    class certification requirements to survive a motion to dismiss under Rule 4:6-
    2(e). Ellen Baskin, Kathleen O’Shea, and Sandeep Trisal (plaintiffs) filed a
    class action complaint against defendants P.C. Richard & Son, LLC, and P.C.
    Richard & Son, Inc., alleging defendants violated the Federal Fair and
    Accurate Credit Transactions Act of 2003 (FACTA) by printing plaintiffs’
    credit or debit card expiration dates on their receipts. Although plaintiffs did
    not suffer identity theft, fraud, or third-party disclosure as a result of the
    information on the receipts, they allege that defendants’ noncompliance with
    FACTA has placed them at an increased risk of harm and seek statutory
    damages.
    FACTA prohibits any business that accepts credit or debit cards from
    “print[ing] more than the last 5 digits of the card number or the expiration date
    upon any receipt provided to the cardholder at the point of the sale or
    transaction.” 15 U.S.C. § 1681c(g)(1). FACTA imposes civil liability on
    businesses that are willfully noncompliant with its terms. Id. § 1681n. If
    2
    plaintiffs can establish defendants’ willful noncompliance, statutory damages
    ranging from $100 to $1,000 will be awarded to each plaintiff. Id.
    § 1681n(a)(1)(A).
    Defendants moved to dismiss plaintiffs’ complaint, arguing that
    plaintiffs could not meet the superiority requirement for class certification
    because statutory damages available under FACTA were sufficient to
    incentivize individual actions. The trial court granted the motion, finding: (1)
    plaintiffs failed to establish numerosity because they did not specify how many
    members were in the class; (2) predominance was not satisfied because some
    class members may have suffered actual damages and liability would therefore
    have to be determined on a case-by-case basis; and (3) superiority was not
    established because FACTA’s statutory award sufficiently incentivized
    plaintiffs to bring suit individually. The Appellate Division affirmed the
    dismissal as it pertained to the class action claims and to the individual claims
    of O’Shea and Trisal; however, the appellate court reversed the dismissal of
    Baskin’s individual claim.
    In light of our standard of review at this stage, we disagree with the trial
    and appellate courts and reverse the grant of defendants’ motion to dismiss.
    Giving plaintiffs the benefit of all favorable inferences here, we find they
    sufficiently pled the class certification requirements to survive a motion to
    3
    dismiss. Specifically, we conclude that: (1) an exact or specific number of
    class members need not be pled to satisfy numerosity; (2) questions as to
    whether defendants were willfully noncompliant with FACTA and
    programmed their equipment to print credit or debit card expiration dates
    predominated because plaintiffs are seeking only statutory and punitive
    damages; and (3) the class action vehicle seems to be the superior means of
    adjudicating plaintiffs’ claims because it is unlikely a plaintiff will have the
    financial wherewithal to bring these claims individually in small claims court.
    However, we are not certifying the class at this time. Instead, we are
    remanding the matter for class action discovery to be conducted pursuant to
    Rule 4:32-2(a) so that the trial court may determine whether to certify the
    class.
    I.
    A.
    In April 2018, plaintiffs Kathleen O’Shea and Sandeep Trisal, New York
    residents, joined New Jersey resident Ellen Baskin to file this putative class
    action in New Jersey state court on behalf of themselves and “[a]ll consumers
    to whom [d]efendants, after November 17, 2013, provided an electronically
    printed receipt” listing the expiration date of the consumer’s credit or debit
    4
    card in violation of FACTA. 1 Baskin alleged that on May 24, 2016, she
    received a receipt containing her card’s expiration date from one of
    defendant’s retail stores in Brick, New Jersey. Plaintiffs’ only alleged injury
    was exposure to an increased risk of identity theft and credit/debit card fraud.
    The complaint alleged that “there are, at a minimum, thousands (i.e., two
    thousand or more) of members that comprise the Class,” and that “[t]he exact
    size of the Class and identities of individual members thereof are ascertainable
    through [d]efendants’ records.” The complaint also noted that common
    questions -- including whether defendants’ receipts violated FACTA, whether
    defendants’ conduct was willful, and whether the class is entitled to
    damages -- predominated over any individual questions. It further alleged that
    a class action is superior to other means of adjudicating these claims because
    the prospective damages are too small to incentivize individual litigation and
    because numerous small claims give rise to inconsistent results, redundancy,
    1
    In 2016, O’Shea and Trisal filed a similar class action complaint against
    defendants in the Southern District of New York. O’Shea v. P.C. Richard &
    Son, LLC, No. 15 Civ. 9069, 
    2017 U.S. Dist. LEXIS 122424
    , at *3-*6
    (S.D.N.Y. Aug. 3, 2017). As part of that matter, O’Shea and Trisal alleged
    defendants were aware of their noncompliance because, in 2015, O’Shea had
    (a) served defendants with a cease-and-desist letter demanding defendants
    update their printing practices to comply with FACTA and (b) attached a draft
    complaint to the letter. 
    Id.
     at *3-*4. Ultimately, the court granted defendants’
    motion to dismiss because plaintiffs could not establish Article III standing.
    Id. at *18.
    5
    and delay. The complaint sought an order certifying the class, as well as
    statutory and punitive damages and costs and attorney’s fees.
    In September 2018, defendants filed a motion to dismiss for failure to
    state a claim upon which relief could be granted, arguing that plaintiffs had not
    alleged they “sustained any ascertainable harm”; defendants also contended
    that plaintiffs’ FACTA claims should not be litigated as a class action because
    plaintiffs could not satisfy the superiority prong of Rule 4:32-1(b)(3).
    Defendants argued, finally, that New Jersey courts lack personal jurisdiction
    over O’Shea and Trisal’s New York-based claims. Plaintiffs opposed the
    motion.
    After hearing oral argument, the trial court issued a written opinion
    granting defendants’ motion to dismiss based on its determination that
    plaintiffs could not satisfy Rule 4:32-1’s numerosity, predominance, or
    superiority requirements.
    The trial court concluded that the numerosity requirement was not
    satisfied because plaintiffs failed to allege a potential number of class
    members “except to contend that there could be ‘thousands of people whose
    credit card information was exposed on improper receipts.’”
    The trial court held that predominance was not established because
    plaintiffs’ failure to claim they suffered actual damages from identity theft or
    6
    credit/debit card fraud put their “claims at odds with the legislative purpose of
    FACTA” and indicates “an overall lack of demonstrable damages” as to these
    particular plaintiffs. Therefore, because other consumers who fall into the
    proposed class may have actually been victims of identity theft or fraud, “[t]he
    potential[ly] disparate nature of damages . . . require[s] courts to adjudicate
    [d]efendants’ liability on a case-by-case basis,” which “cuts directly against
    the purpose of Rule 4:32-1’s class certification predominance and superiority
    prongs.”
    The court determined that superiority was not established because
    prevailing New Jersey law dictates that “adjudication of claims on an
    individual basis in small claims court is ‘a far superior method to vindication
    of any rights and protection of the public than any certification or class action’
    in situations where a statutory damage award incentivizes a party to act in his
    or her interest.” (quoting Local Baking Prods., Inc. v. Kosher Bagel Munch,
    Inc., 
    421 N.J. Super. 268
    , 272 (App. Div. 2011)). The court then detailed the
    process of filing an individual claim pro se in small claims court.
    The court dismissed plaintiffs’ complaint for failure to satisfy the
    requirements of class certification. The court also concluded that it did not
    have personal jurisdiction over O’Shea and Trisal’s claims.
    7
    B.
    The Appellate Division, in a published opinion, affirmed the trial court’s
    denial of class certification and dismissal of the complaint as it pertained to
    O’Shea and Trisal, but it reversed the dismissal of Baskin’s claim, remanding
    it to be reinstated as an individual action. Baskin v. P.C. Richard & Son, LLC,
    
    462 N.J. Super. 594
    , 619 (App. Div. 2020).
    The Appellate Division concluded that numerosity had not been satisfied
    because plaintiffs “failed to sufficiently articulate the size of the class”
    because they did not “name the number of potential class members, and only
    vaguely stated that there could be ‘thousands of people whose credit card
    information was exposed on improper receipts.’” 
    Id. at 607-08
    .
    The court likewise held that plaintiffs failed to allege facts sufficient to
    establish predominance, noting that “the sheer amount of uncertainties in
    respect of the amount of potential FACTA claims against defendants, and any
    harm that arose from such violations, renders it difficult to determine a
    common nucleus of operative facts.” 
    Id. at 615
    .
    Regarding superiority, the court determined plaintiffs failed to make a
    prima facie showing that a class action was superior to individual actions in
    small claims court. 
    Id. at 601, 608-13
    . The Appellate Division relied upon the
    reasoning of Local Baking and the dismissal of O’Shea and Trisal’s New York
    8
    action when assessing whether plaintiffs met the superiority requirement. 
    Id. at 608-13
    .
    We granted plaintiffs’ petition for certification pertaining to the class
    certification issues. 
    242 N.J. 503
     (2020). We also granted the New Jersey
    Association for Justice’s (NJAJ) motion to appear as amicus curiae.
    II.
    A.
    Plaintiffs assert the trial and appellate courts imposed three barriers to
    class certification at the pleading stage, each of which on its own has the effect
    of precluding class action lawsuits in this State. Those barriers concern the
    numerosity, predominance, and superiority requirements of Rule 4:32-1.
    Plaintiffs submit that they more than adequately pled numerosity in their
    complaint by alleging “that there are, at a minimum, thousands (i.e., two
    thousand or more) of members that comprise the class” given that the class
    period pled was a span of two years and nine months. Plaintiffs argue that by
    refusing to certify the class because plaintiffs failed to state the size of the
    proposed class with specificity, the trial and appellate courts created a new
    pleading requirement that contravenes this Court’s decision in Lee v. Carter-
    Reed Co., L.L.C., 
    203 N.J. 496
    , 505 (2010).
    9
    Next, plaintiffs note that predominance was also determined sua sponte
    by the trial and appellate courts. They argue this case is ideal for class
    treatment because the major question that predominates is whether defendants
    programmed their equipment to print expiration dates on customer receipts ,
    willfully or not -- a question whose answer will not vary from one class
    member to the next. Relying on Delgozzo v. Kenny, 
    266 N.J. Super. 169
    , 190
    (App. Div. 1993), plaintiffs assert that class certification can still be
    appropriate even if individual damages need to be calculated as long as
    “common questions as to liability predominate.” They add that potential class
    members who may have incurred actual damages as a result of defendants’
    actions can opt out of the class.
    Regarding superiority, plaintiffs take issue with the trial and appellate
    courts’ conclusion that because statutory damages are recoverable in small
    claims court, a class action cannot be a superior method of enforcement.
    Plaintiffs argue that the trial and appellate courts’ and defendants’ reliance on
    Local Baking for that proposition is misplaced because that case dealt with a
    narrow issue involving the Telephone Consumer Protection Act (TCPA) of
    1991, 
    47 U.S.C. § 227
    . Plaintiffs distinguish the TCPA claims in Local
    Baking from the FACTA claims here, pointing to the differences between the
    10
    elements of the respective claims and between the legislative histories of both
    Acts.
    Additionally, plaintiffs rely on United Consumer Financial Services Co.
    v. Carbo, 
    410 N.J. Super. 280
    , 295 (App. Div. 2009), to support their position
    that a class action is superior here because, although there are numerous
    claims, any individual’s recovery would likely be small. Plaintiffs also note
    the Carbo court specifically addressed and rejected defendants’ argument
    regarding superiority and statutory violations for which a statutory civil
    penalty is available.
    Plaintiffs further argue that small claims court is not an appropriate or
    superior method of adjudicating FACTA claims because it does not allow the
    extensive discovery needed to prove a willful violation and because successful
    plaintiffs may be entitled to damages and attorneys’ fees that exceed the
    $3,000 jurisdictional limit of small claims court.
    B.
    Amicus NJAJ aligns itself with plaintiffs and emphasizes that “the class
    action rule should be liberally construed.” Applying traditional principles of
    liberal construction, NJAJ argues, a motion court is required to meticulously
    search the pleadings to find even a suggested cause of action when a motion to
    dismiss on the pleadings is filed; if a suggested cause of action cannot be
    11
    found, NJAJ adds, then leave to amend should be granted. NJAJ reiterates
    plaintiffs’ arguments that the trial and appellate courts effectively ended
    plaintiffs’ class action claims when they sua sponte “expanded the grounds of
    dismissal to include pleading deficiencies on the issues of numerosity and
    predominance.”
    C.
    Defendants contend that, because numerosity was not at issue in Lee,
    plaintiffs’ argument that the Appellate Division’s holding on numerosity is in
    conflict with that decision cannot be correct. With respect to predominance,
    defendants argue plaintiffs mischaracterize the holding in Delgozzo and rely
    on dicta. Specifically, defendants note the predominance issue in Delgozzo
    involved conflict-of-law considerations that are not present here; thus, in
    defendants’ view, there is no intersection between Delgozzo and the holdings
    in this case.
    Defendants’ main argument concerns superiority. They argue that,
    contrary to plaintiffs’ claims, the trial and appellate decisions here did not
    have the broad effect of barring class actions for claims involving statutory
    damages. Relying on Local Baking, defendants argue that FACTA provides
    for a statutory remedy that is sufficient to incentivize an individual to act in his
    or her own interest. Defendants also argue plaintiffs misread Carbo because
    12
    the argument rejected there is not the same as the argument defendants make
    here -- that FACTA’s statutory remedy sufficiently incentivizes an aggrieved
    consumer to bring a claim individually.
    Defendants assert that extensive discovery is not needed here because
    willfulness under FACTA does not require proof of defendants’ subjective bad
    faith or intent; rather, claims for statutory damages under FACTA require only
    that plaintiffs present the court with a noncompliant receipt and prove
    defendants had some knowledge of FACTA to receive statutory damages.
    Thus, defendants assert, plaintiffs’ FACTA claims are not so complex that they
    cannot be addressed in small claims court.
    Lastly, defendants contend that the small claims court’s $3,000
    jurisdictional cap would cover any damages and attorneys’ fees, adding that,
    should the cap be surpassed, plaintiffs could then file, in or seek to be removed
    to, the Law Division.
    III.
    The issue presented by this appeal is whether plaintiffs, who suffered no
    actual harm and are seeking statutory damages, sufficiently pled a class action
    against defendants for noncompliance with FACTA such that their complaint
    should have survived a motion to dismiss under Rule 4:6-2(e).
    13
    Rule 4:6-2(e) motions to dismiss for failure to state a claim upon which
    relief can be granted are reviewed de novo. Dimitrakopoulos v. Borrus,
    Goldin, Foley, Vignuolo, Hyman & Stahl, P.C., 
    237 N.J. 91
    , 108 (2019). A
    reviewing court must examine “the legal sufficiency of the facts alleged on the
    face of the complaint,” giving the plaintiff the benefit of “every reasonable
    inference of fact.” Id. at 107 (quoting Printing Mart-Morristown v. Sharp
    Elecs. Corp., 
    116 N.J. 739
    , 746 (1989)). The complaint must be searched
    thoroughly “and with liberality to ascertain whether the fundament of a cause
    of action may be gleaned even from an obscure statement of claim, opportunity
    being given to amend if necessary.” Printing Mart, 
    116 N.J. at 746
     (quoting Di
    Cristofaro v. Laurel Grove Mem’l Park, 
    43 N.J. Super. 244
    , 252 (App. Div.
    1957)). “Nonetheless, if the complaint states no claim that supports relief, and
    discovery will not give rise to such a claim, the action should be dismissed.”
    Dimitrakopoulos, 237 N.J. at 107.
    IV.
    A.
    With that standard in mind, we turn to the principles of class
    certification. A class action allows “one or more individuals to act as plaintiff
    or plaintiffs in representing the interests of a larger group of persons with
    similar claims.” Lee, 203 N.J. at 517. A class action can create an incentive
    14
    for a large number of individuals who may have similar valid claims to “band
    together” when “those claims in isolation are ‘too small . . . to warrant
    recourse to litigation.’” Ibid. (omission in original) (quoting In re Cadillac
    V8-6-4 Class Action, 
    93 N.J. 412
    , 435 (1983)). That is especially true when
    the alleged perpetrator of the wrong is a “corporate entity that wields
    enormous economic power”; by allowing plaintiffs to “band together,” class
    actions can level the playing field and “thus provid[e] ‘a procedure to remedy
    a wrong that might otherwise go unredressed.’” Id. at 517-18 (quoting In re
    Cadillac, 93 N.J. at 424). Put simply, the class action device permits “‘an
    otherwise vulnerable class’ of diverse individuals with small claims access to
    the courthouse.” Id. at 518 (quoting Iliadis v. Wal-Mart Stores, Inc., 
    191 N.J. 88
    , 120 (2007)).
    Additionally, the policy goals of “judicial economy,” “consistent
    treatment of class members,” and “protection of defendants from inconsistent
    [results]” are furthered through the class action device. 
    Ibid.
     (alteration in
    original) (quoting Iliadis, 
    191 N.J. at 104
    ). Accordingly, “a court should be
    slow to hold that a suit may not proceed as a class action” and should rarely
    deny a class action based on the face of the complaint. Riley v. New Rapids
    Carpet Ctr., 
    61 N.J. 218
    , 228 (1972). That said, pre-discovery dismissal of a
    class action is permitted if the court determines that discovery would not
    15
    provide a basis for relief. See Myska v. N.J. Mfrs. Ins. Co., 
    440 N.J. Super. 458
    , 473-81 (App. Div. 2015) (affirming pre-discovery dismissal because the
    plaintiffs’ claims depended on non-uniform contracts between each plaintiff
    and the defendant, as well as on steps taken by each plaintiff leading up to the
    defendant’s alleged breach).
    Rules 4:32-1 and -2 govern class actions in New Jersey. Rule 4:32-1
    sets forth the requirements for maintaining a class action. Subsection (a) of
    that rule requires a putative class to satisfy four general prerequisites in order
    to sue as a class:
    (1) the class is so numerous that joinder of all members
    is impracticable, (2) there are questions of law or fact
    common to the class, (3) the claims or defenses of the
    representative parties are typical of the claims or
    defenses of the class, and (4) the representative parties
    will fairly and adequately protect the interests of the
    class.
    [R. 4:32-1(a).]
    Those prerequisites are “frequently termed ‘numerosity, commonality,
    typicality and adequacy of representation.’” Dugan v. TGI Fridays, Inc., 
    231 N.J. 24
    , 47 (2017) (quoting Lee, 203 N.J. at 519).
    In addition to the prerequisites of subsection (a), plaintiffs pursuing class
    certification must also satisfy one of the three requirements of subsection (b).
    16
    Of importance to this case are the subsection (b)(3) requirements, pursuant to
    which the court must
    find[] that the questions of law or fact common to the
    members of the class predominate over any questions
    affecting only individual members, and that a class
    action is superior to other available methods for the fair
    and efficient adjudication of the controversy. The
    factors pertinent to the findings include:
    (A) the interest of members of the class in
    individually controlling the prosecution or
    defense of separate actions;
    (B) the extent and nature of any litigation
    concerning the controversy already commenced
    by or against members of the class;
    (C) the desirability or undesirability in
    concentrating the litigation of the claims in the
    particular forum; and
    (D) the difficulties likely to be encountered in the
    management of a class action.
    [R. 4:32-1(b)(3).]
    1.
    Rule 4:32-1 does not specify a minimum number of class members
    necessary to satisfy the numerosity requirement of subsection (a). Federal
    courts deciding class certification issues governed by Federal Rule of Civil
    Procedure 23(a), the Federal Class Action Rule -- which served as the model
    for Rule 4:32-1, see In re Cadillac, 93 N.J. at 424-25 -- have stated that
    17
    “[t]here is no set numerical cutoff used to determine whether a class is
    sufficiently numerous; courts must examine the specific facts of each case to
    evaluate whether the requirement has been satisfied.” In re Toys “R” Us, 
    300 F.R.D. 347
    , 367 (C.D. Cal. 2013). However, “[a]s a general rule . . . classes of
    20 are too small, classes of 20-40 may or may not be big enough depending on
    the circumstances of each case, and classes of 40 or more are numerous
    enough.” Id. at 367-68 (quoting Ikonen v. Hartz Mountain Corp., 
    122 F.R.D. 258
    , 262 (S.D. Cal. 1988)).
    New Jersey courts frequently describe the numerosity requirement
    without numerical precision. See Dugan, 231 N.J. at 64-65 & n.12
    (concluding that the proposed class of 263,000 “clearly includes numerous
    claimants”); Lee, 203 N.J. at 512 (determining that the trial court described the
    class as sufficiently numerous because it included “well over 10,000
    members”); In re Cadillac, 93 N.J. at 425 (affirming the trial court’s finding
    that “[a] class of approximately 7,500 plaintiffs is sufficiently numerous”).
    2.
    “To determine predominance under Rule 4:32-1(b)(3), the court decides
    ‘whether the proposed class is “sufficiently cohesive to warrant adjudication
    by representation.”’” Dugan, 231 N.J. at 48 (quoting Iliadis, 
    191 N.J. at 108
    ).
    That determination requires
    18
    a court [to] conduct a “pragmatic assessment” of
    various factors. One inquiry is the significance of the
    common questions. That inquiry involves a qualitative
    assessment of the common and individual questions
    rather than a mere mathematical quantification of
    whether there are more of one than the other. The
    second inquiry is whether the “benefit” of resolving
    common and presumably some individual questions
    through a class action outweighs doing so through
    “individual actions.” A third inquiry is whether a class
    action presents a “common nucleus of operative facts.”
    [Lee, 203 N.J. at 519-20 (citations omitted) (quoting
    Iliadis, 
    191 N.J. at 108
    ).]
    The predominance prong is “‘far more demanding’ than Rule 4:32-1(a)(2)’s
    requirement that there be questions of law or fact common to the class.”
    Dugan, 231 N.J. at 48 (quoting Castro v. NYT Television, 
    384 N.J. Super. 601
    ,
    608 (App. Div. 2006)). “Significantly,” however, “to establish predominance,
    plaintiff does not have to show that there is an ‘absence of individual issues or
    that the common issues dispose of the entire dispute,’ or ‘that all issues [are]
    identical among class members or that each class member [is] affected in
    precisely the same manner.’” Lee, 203 N.J. at 520 (alterations in original)
    (quoting Iliadis, 
    191 N.J. at 108-09
    ).
    Class certification is not necessarily precluded when individual class
    members’ degree of damages will require individualized proof. See Delgozzo,
    
    266 N.J. Super. at 181
     (“[I]t is clear that New Jersey courts will permit class
    certification even though individual questions, such as the degree of damages
    19
    due a particular class member, . . . may remain following resolution of the
    common questions.” (citing In re Cadillac, 93 N.J. at 429-30)). Additionally,
    a proposed class may limit how individualized questions about the type or
    extent of harm suffered by individual class members will factor into the
    predominance and superiority assessments by limiting the relief sought to a
    type that will not be affected by the resolution of individualized questions.
    See id. at 187 (“[P]laintiffs assert that they seek only economic damages,
    correctly noting that class members who have also suffered personal injuries as
    a result of using defendants’ product may, if warranted, opt out and proceed
    independently on those issues. In re Cadillac lends support to the position that
    a class may be certified where individual members of the class may have
    suffered personal injury.”).
    3.
    “A class action plaintiff must also demonstrate that ‘a class action is
    superior to other available methods for the fair and efficient adjudication of the
    controversy.’” Dugan, 231 N.J. at 49 (quoting R. 4:32-1(b)(3)). “By
    definition, ‘superior’ implies a comparison with alternative procedures such as
    a test case or joinder of claims.” In re Cadillac, 93 N.J. at 436. “Whether a
    class action is superior to thousands of minor, individual actions or some other
    ‘alternative procedure[]’ involves considerations of fairness to the putative
    20
    class members and the defendant, and the ‘efficiency’ of one adjudicative
    method over another.” Lee, 203 N.J. at 520 (alteration in original) (quoting In
    re Cadillac, 93 N.J. at 436).
    One factor that should be considered in a fairness determination is
    “whether any one individual who has suffered a wrong will have the financial
    wherewithal or incentive to prosecute a claim that might cost more than its
    worth.” Ibid.; accord Int’l Union of Operating Eng’rs Local No. 68 Welfare
    Fund v. Merck & Co., Inc., 
    192 N.J. 372
    , 384 (2007) (“[I]n Iliadis, we
    identified as important to the superiority analysis a consideration of the class
    members’ lack of financial wherewithal. In such circumstances, we have
    expressed a concern that, absent a class, the individual class members would
    not pursue their claims at all, thus demonstrating superiority of the class action
    mechanism.” (citations and internal quotation marks omitted)); see also In re
    Cadillac, 93 N.J. at 436-37 (affirming the trial court’s determination that a
    class action was superior to a test case in that matter because resolution of
    issues common to the class would “require substantial discovery, expert
    testimony, and trial time, all of which would render uneconomical an
    individual suit by a single disgruntled customer”).
    In Carbo, the Appellate Division considered a challenge to class
    certification after the class was awarded a civil penalty of $100 for each
    21
    member, attorney’s fees, and costs under the Truth-in-Consumer Contract,
    Warranty and Notice Act (TCCWNA). 
    410 N.J. Super. at 292
    . The court
    rejected the defendants’ argument that a class action is not superior to
    individual actions when plaintiffs are seeking statutory damages. 
    Id. at 308
    .
    The court affirmed class certification, noting that “Rule 4:32-1 must be
    liberally construed, and a class action is the favored means of adjudicating
    numerous claims involving a common nucleus of facts for which each
    individual’s recovery will be small.” 
    Id. at 295
    .
    B.
    When FACTA was enacted in 2003, one of its purposes was “to prevent
    criminals from obtaining access to consumers’ private financial and credit
    information in order to reduce identity theft and credit card fraud.” Credit and
    Debit Card Receipt Clarification Act of 2007, Pub. L. No. 110-241, § 2(a)(1),
    
    121 Stat. 1565
     (2008). As noted, FACTA prohibits any business that accepts
    credit or debit cards from “print[ing] more than the last 5 digits of the card
    number or the expiration date upon any receipt provided to the cardholder at
    the point of the sale or transaction.” 15 U.S.C. § 1681c(g)(1).
    FACTA imposes civil liability on persons or businesses that are
    negligently or willfully noncompliant with its terms. See 15 U.S.C. §§ 1681n,
    1681o. If negligently noncompliant, a business will be subject to civil liability
    22
    to the consumer for actual damages, costs, and attorney’s fees. 15 U.S.C.
    § 1681o(a). If willfully noncompliant, as plaintiffs allege here, a business will
    be subject to civil liability for “any actual damages sustained by the consumer
    as a result of the failure or damages of not less than $100 and not more than
    $1,000”; “punitive damages as the court may allow”; and “the costs of the
    action together with reasonable attorney’s fees as determined by the court.” 15
    U.S.C. § 1681n(a)(1)(A), (a)(2), (a)(3).
    V.
    We now apply the principles of Rule 4:32-1 to the FACTA claim alleged
    in plaintiffs’ complaint while searching the complaint with liberality “to
    ascertain whether the fundament of a cause of action may be gleaned,” Printing
    Mart, 
    116 N.J. at 746
     (quoting Di Cristofaro, 
    43 N.J. Super. at 252
    ), and
    giving plaintiffs the benefit of “every reasonable inference of fact” therein,
    Dimitrakopoulos, 237 N.J. at 107 (quoting Printing Mart, 
    116 N.J. at 746
    ).
    The Appellate Division affirmed the trial court’s grant of defendants’ motion
    to dismiss based on plaintiffs’ alleged failure to satisfy the numerosity,
    predominance, and superiority requirements. We disagree and find that
    plaintiffs sufficiently pled those requirements to survive a motion to dismiss.
    23
    A.
    Both the trial court and the Appellate Division concluded plaintiffs did
    not satisfy the numerosity requirement of Rule 4:32-1(a) because they failed to
    specify the number of class members except for saying that there “could be”
    thousands. However, that misstates plaintiffs’ allegations in their complaint.
    Plaintiffs did not allege that there “could be” thousands of members, rather
    they alleged that “there are, at a minimum, thousands (i.e., two thousand or
    more) of members that compromise the Class”; plaintiffs also stated that “[t]he
    exact size of the Class and identities of individual members thereof are
    ascertainable through [d]efendants’ records.” (emphasis added). The trial and
    appellate courts’ determination that the class was not pled with specificity is
    inconsistent with our standard of review, which requires us to give plaintiffs
    the benefit of “every reasonable inference of fact.” Dimitrakopoulos, 237 N.J.
    at 107 (quoting Printing Mart, 
    116 N.J. at 746
    ).
    Giving the plaintiffs that benefit here requires us to accept as true
    plaintiffs’ allegation that there are a minimum of two thousand members of the
    class. That estimate is also supported by the class period pled, which spanned
    two years and nine months. In that time period, it is reasonable that the class
    could contain at minimum two thousand members, given that anyone who
    received a noncompliant receipt from one of defendants’ stores would be an
    24
    eligible member. Additionally, absent discovery of defendants’ sales records,
    plaintiffs have no way to know how many credit and debit card transactions
    defendants conducted during the relevant period.
    Therefore, because plaintiffs have not had the benefit of discovery, we
    find that their allegation that “there are, at a minimum, thousands (i.e., two
    thousand or more)” of class members is sufficient to survive a motion to
    dismiss with respect to Rule 4:32-1(a)’s numerosity requirement.
    B.
    The trial court and Appellate Division determined that plaintiffs failed to
    satisfy the predominance requirement of Rule 4:32-1(b)(3) because there were
    too many uncertainties regarding the number of claims and the harm suffered;
    thus, it was “difficult to determine a common nucleus of operative facts.” We
    disagree and find plaintiffs pled sufficient facts to withstand a motion to
    dismiss on the issue of predominance at this stage because the class is seeking
    statutory damages.
    In order to prove that defendants violated FACTA, plaintiffs must
    demonstrate that defendants willfully printed receipts containing credit or debit
    card expiration dates. See 15 U.S.C. §§ 1681c(g)(1), 1681n. Accordingly, the
    common nucleus of operative facts is, as plaintiffs pled, whether defendants
    programmed their equipment to print the expiration dates of customers’
    25
    credit/debit cards on receipts; the answer to that question will apply to all class
    members. Put differently, if plaintiffs are successful in establishing
    defendants’ willful noncompliance with FACTA, then statutory damages are
    available to all class members uniformly.
    Accepting as true plaintiffs’ allegations that defendants’ noncompliance
    was a consistent result of how their receipt-printing equipment was
    programmed, the significant questions of defendants’ conduct and willfulness
    present a common nucleus of operative facts. See Iliadis, 
    191 N.J. at 108
    .
    Resolving those questions as a class offers the benefit of consistency. See Lee,
    203 N.J. at 520.
    Therefore, we disagree with the trial court and Appellate Division’s
    conclusion that there are too many “uncertainties” to “determine a common
    nucleus of operative facts.” We instead find that plaintiffs pled sufficient facts
    to survive a motion to dismiss on the question of predominance.
    C.
    The trial court and Appellate Division, relying on Local Baking, found
    plaintiffs did not satisfy the superiority requirement of Rule 4:32-1(b)(3) and
    that filing individual claims in small claims court would be a superior method
    of adjudicating plaintiffs’ FACTA claims. We disagree and find this reliance
    on Local Baking misplaced. Giving plaintiffs the benefit of every inference of
    26
    fact, we conclude they sufficiently pled superiority to survive a motion to
    dismiss.
    Determining superiority necessarily involves a comparison of alternative
    procedures. In re Cadillac, 93 N.J. at 436. That comparison involves
    considerations of fairness to the parties and judicial efficiency , as well as of
    class members’ financial wherewithal or incentive to pursue “a claim that
    might cost more than its worth.” Lee, 203 N.J. at 520. Plaintiffs sufficiently
    addressed those considerations in their complaint. See Dugan, 231 N.J. at 49
    (noting that class action plaintiffs bear the burden to “demonstrate that ‘a class
    action is superior to other available methods for the fair and efficient
    adjudication of the controversy’” (quoting R. 4:32-1(b)(3))).
    Plaintiffs alleged in their complaint that a class action is superior
    because individual statutory damages will be relatively small; thus, “the
    expense and burden of individual litigation makes it economically infeasible
    and procedurally impracticable for each [class member] to individually seek
    redress for the wrongs done to them.” They further allege it is unlikely that
    individual class members will bring FACTA claims and that, even if individual
    litigation were brought, the class action is still superior because individual
    claims would “present the potential for varying, inconsistent or contradictory
    judgments and would increase the delay and expense to all parties and the
    27
    court system resulting from multiple trials of the same factual issues.” Th ose
    allegations are sufficient to establish superiority at the pre-discovery motion to
    dismiss stage. See Carbo, 
    410 N.J. Super. at 295
     (“Rule 4:32-1 must be
    liberally construed, and a class action is the favored means of adjudicating
    numerous claims involving a common nucleus of facts for which each
    individual’s recovery will be small.”).
    The trial court and Appellate Division, relying on Local Baking,
    determined that superiority was not established because, like the statutory
    award of $500 in TCPA claims, FACTA’s statutory penalty of $100 to $1 ,000
    sufficiently incentivized individual plaintiffs to bring claims. However, the
    reliance on Local Baking is misplaced because of the differences in
    establishing a statutory violation under the TCPA and establishing a statutory
    violation under FACTA. For example, pursuant to the TCPA, “[a] person or
    entity may . . . bring in an appropriate court of that State -- an action . . . to
    receive $500 in damages for each such violation.” 
    47 U.S.C. § 227
    (b)(3)(B).
    Pursuant to FACTA, statutory damages ranging from $100 to $1,000 will be
    awarded if plaintiffs can establish defendants’ noncompliance with FACTA
    was willful or negligent. See 15 U.S.C. §§ 1681n, 1681o. The significant
    difference between the two Acts is FACTA’s willfulness requirement. The
    imposition of the willfulness requirement makes it more difficult for an
    28
    individual plaintiff to bring a FACTA claim for statutory damages because it is
    unlikely a plaintiff appearing pro se in small claims court will know how to
    demonstrate willfulness.
    Moreover, as plaintiffs pled, individual damages are likely to be small
    and, as a result, individual class members are unlikely to have the financial
    wherewithal or incentive to bring a claim. See Int’l Union of Operating Eng’rs
    Local No. 68 Welfare Fund, 
    192 N.J. at 384
     (noting the concern that, when
    class members lack the financial wherewithal to bring a claim, “absent a class,
    the individual class members would not pursue their claims at all, thus
    demonstrating superiority of the class action mechanism”).
    Additionally, trying these cases individually could result in inconsistent
    verdicts. In fact, if forced to proceed individually, there is nothing stopping
    one attorney from bringing numerous plaintiffs into small claims court and
    trying each claim one at a time. Such an approach would not foster judicial
    efficiency; nor would it be fair to defendants, who could be exposed to
    inconsistent results.
    Rule 4:32-2(a) provides that,
    [w]hen a person sues or is sued as a representative of a
    class, the court shall, at an early practicable time,
    determine by order whether to certify the action as a
    class action. An order certifying a class action shall
    define the class and the class claims, issues or defenses,
    and shall appoint class counsel in accordance with
    29
    paragraph (g) of this rule. The order may be altered or
    amended prior to the entry of final judgment.
    Class action discovery must be undertaken so that the court has the
    information necessary to allow it to determine whether the class should be
    certified.
    Given those considerations, and at this stage of litigation before
    discovery has been conducted, plaintiffs alleged sufficient facts to survive a
    motion to dismiss on the question of superiority.
    VI.
    In sum, we reverse the judgment of the Appellate Division and hold that
    plaintiffs sufficiently pled facts regarding Rule 4:32-1’s numerosity,
    predominance, and superiority requirements to survive a motion to dismiss.
    However, we are not certifying the class. We remand the matter for the parties
    to conduct discovery related to class action certification.
    CHIEF JUSTICE RABNER and JUSTICES LaVECCHIA, ALBIN,
    PATTERSON, SOLOMON, and PIERRE-LOUIS join in JUSTICE
    FERNANDEZ-VINA’s opinion.
    30