MAXINE A. REID VS. JOHN J. MCKEON (L-1845-14, MIDDLESEX COUNTY AND STATEWIDE) ( 2018 )


Menu:
  •                         NOT FOR PUBLICATION WITHOUT THE
    APPROVAL OF THE APPELLATE DIVISION
    This opinion shall not "constitute precedent or be binding upon any court."
    Although it is posted on the internet, this opinion is binding only on the
    parties in the case and its use in other cases is limited. R. 1:36-3.
    SUPERIOR COURT OF NEW JERSEY
    APPELLATE DIVISION
    DOCKET NO. A-3493-15T1
    MAXINE A. REID,
    Plaintiff-Respondent,
    v.
    JOHN J. McKEON and
    JOYCE A. McKEON,
    Defendants-Appellants.
    _______________________________
    Argued November 14, 2017- Decided August 21, 2018
    Before Judges Leone and Mawla.
    On appeal from Superior Court of New Jersey,
    Law Division, Middlesex County, Docket No. L-
    1845-14.
    Damian A. Scialabba argued the cause for
    appellants (Sponder & Sellitti, attorneys;
    Matthew R. Panas, Douglas J. Nosko, and Lori
    A. Kaniper, on the briefs).
    Paul R. Garelick argued the cause for
    respondent   (Lombardi  and   Lombardi,   PA,
    attorneys; Paul R. Garelick, on the brief).
    PER CURIAM
    In this auto accident litigation, a jury awarded plaintiff
    Maxine A. Reid $250,000.           Defendants John J. and Joyce A. McKeon
    appeal from an April 15, 2016 order denying their motions for a
    new trial and remittitur.        We affirm.
    I.
    At approximately 8:15 a.m. on May 10, 2012, plaintiff was
    driving her vehicle in Edison when it was struck from behind by a
    vehicle driven by John McKeon and owned by Joyce McKeon. Plaintiff
    sued   defendants.      Prior    to   trial,   defendants      stipulated    to
    liability.
    At   trial,   plaintiff   testified     as   follows.     Immediately
    following the accident, she experienced numbness in her lower body
    and was unable to lift her legs.           She was taken by ambulance to
    the emergency room, and spent most of the day there.                When she
    left, she felt numbness in her legs, neck, and back.                      That
    afternoon, she made an appointment to see an orthopedic doctor at
    the Edison Metuchen Orthopedic Group (EMOG). The soonest available
    appointment was four days later with Dr. Teresa Vega.
    Plaintiff testified that on May 14, 2012, she told Dr. Vega
    that "I had pain in my neck and my lower back was numb and my
    legs."      The pain in her neck was throbbing with numbness that
    became "stabbing sharp pains."             Dr. Vega recommended physical
    therapy.     On July 25, 2012, plaintiff saw Dr. Vega for a follow-
    up appointment.
    2                               A-3493-15T1
    Plaintiff testified that she had constant leg and neck pain
    every day in 2013, and that the pain in her neck increased and
    became unbearable at times.    On May 31, 2013, plaintiff saw Dr.
    Robert Lombardi at EMOG, who was treating her for a pre-existing
    shoulder condition.   On June 28, 2013, plaintiff began to see Dr.
    Joseph Lombardi at EMOG, who treated her for pain in her neck and
    shoulder.   She completed twelve weeks of physical therapy in 2014.
    In addition to her testimony, plaintiff presented the video
    of the trial deposition of Dr. Joseph Lombardi, who opined the
    accident caused cervical disc herniation at C4-C5 and C5-C6, and
    a bilateral C6 radiculopathy, and aggravated a pre-existing lumbar
    disc herniation at L5-S1 and lumbar radiculopathy. Defendants
    presented the testimony of expert Dr. David Rubinfeld, who opined
    the accident caused only cervical and lumbosacral sprains.
    The jury found by a preponderance of the objective credible
    medical evidence that plaintiff sustained a permanent injury as a
    proximate result of the accident.    It awarded her $250,000, which
    was memorialized in the trial court's January 4, 2016 order of
    judgment.   Defendants filed motions for a new trial, to alter or
    amend the judgment, and for remittitur.     The trial judge denied
    the motions on April 15, 2016.   Defendants appeal.
    3                           A-3493-15T1
    II.
    Most   of   plaintiff's     claims    challenge    the   admission        or
    exclusion of evidence.          "'[T]he decision to admit or exclude
    evidence is one firmly entrusted to the trial court's discretion.'"
    State v. Prall, 
    231 N.J. 567
    , 580 (2018) (quoting Estate of Hanges
    v. Metro. Prop. & Cas. Ins. Co., 
    202 N.J. 369
    , 383-84 (2010)).
    "In light of the broad discretion afforded to trial judges, an
    appellate    court      evaluates    a     trial   court's        evidentiary
    determinations   with    substantial      deference,"   and   affords       them
    "'[c]onsiderable latitude.'"        State v. Cole, 
    229 N.J. 430
    , 449
    (2017) (citation omitted).          The court's determination will be
    affirmed "'absent a showing of an abuse of discretion, i.e., [that]
    there has been a clear error of judgment.'"             Griffin v. City of
    E. Orange, 
    225 N.J. 400
    , 413 (2016) (alteration in original)
    (citations omitted).      Thus, an appellate court "will reverse an
    evidentiary ruling only if it 'was so wide off the mark that a
    manifest denial of justice resulted.'"         
    Ibid.
     (citation omitted).
    We must hew to that standard of review.
    A.
    Cross-examining      Dr.    Joseph    Lombardi     during    the     trial
    deposition, defense counsel asked him about Dr. Vega's records of
    her lumbar and cervical examinations of plaintiff.               Citing James
    v. Ruiz, 
    440 N.J. Super. 45
     (App. Div. 2015), plaintiff's counsel
    4                                  A-3493-15T1
    objected to the elicitation from Dr. Lombardi of any opinions of
    Dr.   Vega.   Later,   the   trial   court,   citing    James,   sustained
    plaintiff's objection.
    In James, we held that an attorney may not "question[] an
    expert witness at a civil trial, either on direct or cross-
    examination, about whether that testifying expert's findings are
    consistent [or inconsistent] with those of a non-testifying expert
    who issued a report in the course of an injured plaintiff's medical
    treatment" if "the manifest purpose of those questions is to have
    the jury consider for their truth the absent expert's hearsay
    opinions about complex and disputed matters."          440 N.J. Super. at
    51.
    Defense counsel's cross-examination of Dr. Joseph Lombardi
    about Dr. Vega's findings had the manifest purpose of showing they
    were inconsistent with Dr. Lombardi's later findings and to have
    the jury consider Dr. Vega's findings for their truth.           The issue
    is whether Dr. Vega's findings were "complex and disputed."          Ibid.
    There was no evidence Dr. Vega's findings were disputed.          Dr.
    Joseph Lombardi acknowledged that Dr. Vega was his colleague at
    EMOG, that her records were in his file, and that she reached
    these findings.   He did not question their accuracy.
    Whether Dr. Vega's findings were complex is a more involved
    inquiry.   That inquiry derives from the business records exception
    5                             A-3493-15T1
    under N.J.R.E. 803(c)(6) and N.J.R.E. 808. As Dr. Vega's "findings
    are contained in a written report, it is useful to the analysis
    to consider whether the report itself would meet [that] hearsay
    exception, even though neither party attempted to move the report
    into evidence."   James, 440 N.J. Super. at 61.   Moreover, defense
    counsel's brief cited those rules to the trial court.
    N.J.R.E. 803 provides that "statements are not excluded by
    the hearsay rule" if they are:
    Records of regularly conducted activity. --
    A statement contained in a writing or other
    record of acts, events, conditions, and,
    subject to Rule 808, opinions or diagnoses,
    made at or near the time of observation by a
    person   with    actual  knowledge   or  from
    information supplied by such a person, if the
    writing or other record was made in the
    regular course of business and it was the
    regular practice of that business to make it,
    unless the sources of information or the
    method,    purpose    or   circumstances   of
    preparation    indicate   that   it   is  not
    trustworthy.
    [N.J.R.E. 803(c)(6) (emphasis added).]
    Although it is undisputed Dr. Vega's report met the other
    requirements spelled out in N.J.R.E. 803(c)(6), the admission of
    her "opinions or diagnoses" is "subject to Rule 808."         Ibid.
    N.J.R.E. 808 provides:
    Expert opinion which is included in an
    admissible hearsay statement shall be excluded
    if the declarant has not been produced as a
    witness unless the trial judge finds that the
    6                          A-3493-15T1
    circumstances involved in rendering the
    opinion, including the motive, duty, and
    interest of the declarant, whether litigation
    was contemplated by the declarant, the
    complexity of the subject matter, and the
    likelihood of accuracy of the opinion, tend
    to establish its trustworthiness.
    [N.J.R.E. 808 (emphasis added).]
    N.J.R.E. 808 "codifies the principles set out in" State v.
    Matulewicz, 
    101 N.J. 27
     (1985).       State v. Miller, 
    170 N.J. 417
    ,
    428 n.1 (2002); see James, 440 N.J. Super. at 63.     In Matulewicz,
    our Supreme Court cited with approval our cases recognizing that
    "'"expert opinion contained in a business record may be excluded
    if it relates to diagnoses of complex medical conditions. . . ."
    Conversely, routine observations, findings and complaints included
    in such a record were termed clearly admissible.'"      
    101 N.J. at
    32 n.1 (citations omitted).
    "The formulation of Rule 808 is intended to include in general
    terms all of the specific criteria discussed in Matulewicz,"
    including "the complexity or routine nature of the procedures used
    in making the analysis, the degree of objectivity and subjectivity
    involved, the existence of motive for untrustworthiness, and the
    responsibility of the declarant to be accurate and reliable."
    Biunno, Weissbard & Zegas, Current N.J. Rules of Evidence, 1991
    Supreme Court Committee Comment on N.J.R.E. 808 (2018) (emphasis
    added) (quoting Matulewicz, 
    101 N.J. at 30
    ).
    7                          A-3493-15T1
    In following "[t]he Matulewicz holding," the drafters of
    N.J.R.E.     808   acknowledged    that   "opinions   derived     from        a
    'relatively well-established' test, such as a 'blood-grouping
    test, an alcoholism test, or the taking of an x-ray,' and other
    'relatively simple' diagnostic tests contained in hospital records
    would be admitted in evidence." 
    Ibid.
     (citing State v. Martorelli,
    
    136 N.J. Super. 449
     (App. Div. 1975) (admitting a blood alcohol
    result in a hospital record)).        "[T]he admissibility of ordinary
    diagnostic findings customarily based on objective data and not
    usually presenting more than average difficulty of interpretation
    is usually conceded."      
    Ibid.
     (quoting McCormick on Evidence § 313
    at 732 (Cleary 2d ed. 1972)).        "[T]he distinction" between such
    "'ordinary diagnostic findings'" and "the diagnosis of complex
    medical conditions" "has continued under the present rule and is
    now a settled part of our jurisprudence."           Biunno, Weissbard &
    Zegas, Current N.J. Rules of Evidence, cmt. 3 on N.J.R.E. 808
    (2018).
    The following evidence in medical business records has been
    found to be complex: interpretation of an MRI test, Agha v. Feiner,
    
    198 N.J. 50
    , 65 n.9 (2009); interpretation of a CT scan, James,
    440   N.J.   Super.   at   72;   psychiatric   diagnoses,   In   re     Civil
    Commitment of A.E.F., 
    377 N.J. Super. 473
    , 492 (App. Div. 2005);
    psychological evaluations, N.J. Div. of Child Prot. & Permanency
    8                                A-3493-15T1
    v. N.T., 
    445 N.J. Super. 478
    , 501 (App. Div. 2016); mental state
    evaluations, In re Commitment of G.G.N., 
    372 N.J. Super. 42
    , 56
    (App. Div. 2004); a diagnosis of alcoholism, Clowes v. Terminix
    Int'l, Inc., 
    109 N.J. 575
    , 597 (1988); a diagnosis and opinions
    about infection, McLean v. Liberty Health Sys., 
    430 N.J. Super. 156
    ,    173   (App.   Div.   2013);   diagnoses   that   fractures   were
    "pathologic" or "non-traumatic," Nowacki v. Cmty. Med. Ctr., 
    279 N.J. Super. 276
    , 284 (App. Div. 1995); and a Social Security
    disability determination, Villanueva v. Zimmer, 
    431 N.J. Super. 301
    , 313-14 n.3 (App. Div. 2013).
    On the other hand, courts have found admissible, because they
    are not complex, breathalyzer test results, State v. Garthe, 
    145 N.J. 1
    , 13 (1996), and blood-alcohol analyses, State v. Michaels,
    
    219 N.J. 1
    , 36-37 (2014).         Moreover, courts have stated that
    N.J.R.E. 808 does not exclude "a straightforward observation of
    treating physician," Agha, 
    198 N.J. at 66
    , or doctors' "factual
    observations."    N.J. Div. of Child Prot. & Permanency v. N.B., 
    452 N.J. Super. 513
    , 526 (App. Div. 2017).            Thus, we have ruled
    admissible findings that the patient "has tics and was moving too
    much at time of procedure," Konop v. Rosen, 
    425 N.J. Super. 391
    ,
    404-05 (App. Div. 2012), and that "'there was no spasm present.'"
    Blanks v. Murphy, 
    268 N.J. Super. 152
    , 163-64 (App. Div. 1993).
    9                          A-3493-15T1
    The trial court excluded Dr. Joseph Lombardi's deposition
    testimony that on May 14, 2012, Dr. Vega wrote that: plaintiff
    "was neurologically intact"; "examination of the cervical spine
    was negative for tenderness"; "negative spasm or trigger points";
    "deep tendon reflexes in lower extremities were normal"; and "it
    was a completely normal examination as far as the objective
    examination part."    The trial court also excluded Dr. Lombardi's
    deposition testimony that on July 25, 2012, Dr. Vega wrote that:
    plaintiff's "cervical strength is noted as five out of five";
    "cervical reflex is normal"; "an examination of the lumber spine
    shows strength five out of five"; "deep tendon reflexes were
    normal"; and "straight leg raise was negative."
    Dr. Vega's observation that there were no spasms was "a
    straightforward observation of a treating physician."      Blanks, 
    268 N.J. Super. at 164
    . With the possible exception of "neurologically
    intact,"   Dr.   Vega's   other   notations   involved   her   "factual
    observations" after reflex testing, strength testing, tenderness
    testing, and leg raises.     N.B., 452 N.J. Super. at 526.        Those
    would appear to be "'relatively simple' diagnostic tests," Biunno,
    Weissbard & Zegas, Current N.J. Rules of Evidence, 1991 Supreme
    Court Committee Comment on N.J.R.E. 808 (2018) (citation omitted),
    which result in "a straightforward, simple diagnosis based upon
    objective criteria or one upon which reasonable professionals
    10                            A-3493-15T1
    could not differ," N.J. Div. of Youth & Family Servs. v. M.G., 
    427 N.J. Super. 154
    , 174 (App. Div. 2012).          Such routine "diagnostic
    findings premised upon objective data requiring an average level
    of difficulty of interpretation are admissible."          Matulewicz, 
    101 N.J. at 30
    .       "To require those who perform tests which are
    relatively simple to appear in court and testify would work a
    hardship on an already overburdened medical system."          Martorelli,
    
    136 N.J. Super. at 454
    .
    In excluding Dr. Vega's notations, the trial court stated
    that they represented "Dr. Vega's opinion about that based on her
    examination," and that "getting in findings and opinions of other
    doctors   through   the    testimony     of   another   doctor"   was    "now
    completely precluded by James."          When defense counsel promptly
    submitted    a   brief    seeking   reconsideration,     citing   N.J.R.E.
    803(c)(6), N.J.R.E. 808, and the cases permitting the admission
    of routine findings, the trial court reconsidered but declined to
    change its ruling:
    I don't think it's routine matters.       When
    they're talking about using the kinds of
    information that [is] routine as opposed to
    opinions and conclusions, they're not talking
    about test results.     Those are subject to
    interpretation based on the medical knowledge,
    training, [and] skill of the examiner.
    Unfortunately, the trial court read James too broadly.             James
    did not hold that a doctor could never testify about the opinions
    11                              A-3493-15T1
    or findings of another doctor.            Nor did we hold that a doctor
    could not testify about another doctor's test results from a simple
    physical exam.    Rather, in James, we repeatedly made clear that
    our holding was limited to testimony about "complex and disputed
    matters,"   "complex    and   disputed     opinions,"    and    "complex    and
    disputed findings."      Id. at 51, 66; see id. at 56-57, 62-64, 67-
    69, 72-73 and n.16.     We reaffirmed that "case law in our State has
    traditionally admitted 'routine' findings of experts contained in
    medical records that satisfy the business record exception, but
    has excluded 'diagnoses of complex medical conditions' within
    those records."     Id. at 63 (citing Matulewicz, 
    101 N.J. at
    32
    n.1).
    Accordingly,      most   or   all    of   Dr.   Vega's    findings    were
    admissible hearsay if properly presented.            Defense counsel tried
    to present them by showing that Dr. Joseph Lombardi reviewed Dr.
    Vega's records before treating plaintiff on June 28, 2013, and in
    preparing his September 14, 2014 narrative report.              However, Dr.
    Lombardi's narrative report made no reference to review of prior
    records or x-rays, and he testified "[i]f I didn't put it in [my
    report], I probably did not" see any records.           Regarding June 28,
    he took "a history from the patient," and "reviewed the history
    of what she told me about her prior records."
    Defense counsel asked Dr. Joseph Lombardi about June 28:
    12                               A-3493-15T1
    Q.   Okay.   At that point, did you have an
    opportunity to read those records when she
    first started treating with [EMOG]?
    A.      I would have had those records, yes.
    However, the trial court found "[t]hat doesn't mean he read them,"
    just that "they're in the file."                     The court stressed "he didn't
    say he used them in any way or relied upon them in any way."                                We
    cannot say the court erred in finding Dr. Lombardi did not review
    Dr.    Vega's      records    before        treating    her,     or    rely   on    them    in
    preparing his report.
    Because Dr. Lombardi did not base his opinion on Dr. Vega's
    notations, N.J.R.E. 703 did not apply.                           "[H]earsay statements
    relied upon by an expert may be used for the limited purpose of
    apprising       the    jury   of   the       basis    of   the    testifying        expert's
    opinion," but the "expert may not 'alert[ ] the jury to evidence
    it would not otherwise be allowed to hear.'"                       Hayes v. Delamotte,
    
    231 N.J. 373
    , 392-93 (2018) (citation omitted).
    In any event, defendants ultimately were able to have Dr.
    Vega's most favorable notations admitted into evidence another
    way.    The trial court allowed defense counsel to elicit from Dr.
    Rubinfeld, the defense expert, that he reviewed Dr. Vega's records
    from    May     14,     2012.         Dr.    Rubinfeld      described         the    routine
    examinations performed by Dr. Vega.                    He testified that Dr. Vega's
    "lumbar       examination       was    totally        normal,"        and   her     cervical
    13                                     A-3493-15T1
    examination   "was   negative      for   focal      tenderness,"      spasms,     and
    trigger points, and showed "[a] very normal . . . neck."                 To avoid
    being "accused of overlooking anything," Dr. Rubinfeld added that
    plaintiff "did have pain in the left paraspinal musculature."
    Thus, the trial court admitted evidence that Dr. Vega's examination
    of plaintiff's neck and back showed they were normal four days
    after the accident, with one complaint of pain.
    Defense counsel did not attempt to ask Dr. Rubinfeld similar
    questions about Dr. Vega's July 25 notations, which were less
    favorable for defendants.          Dr. Vega's cervical spine examination
    showed "[p]ositive tenderness on left paraspinal musculature," and
    "[d]iscomfort    with      all    motion."         Dr.     Vega's   lumbar     spine
    examination showed "[m]ild tenderness to palpitation in midline
    and [perilumbar] region," "[p]ain in the lumbosacral area," and
    "[r]ange of motion with difficulty."                That evidence of pain and
    other negative symptoms would likely have been brought to the
    jury's attention had defense counsel attempted to elicit Dr. Vega's
    positive notations about plaintiff's normal cervical and lumber
    strength   and   reflexes,       and   her    negative     straight   leg     raise.
    Defense    counsel   did    not    try       to   elicit    those   notations       by
    questioning Dr. Rubinfeld or offering Dr. Vega's July 25 report
    as a business record.
    14                                   A-3493-15T1
    Even assuming defense counsel could elicit through Dr. Joseph
    Lombardi the notations in Dr. Vega's records which he testified
    he never reviewed, any error was harmless.      Defendants were able
    to place in evidence the most favorable and telling notations that
    four days after the accident Dr. Vega's lumbar examination had
    totally normal results and her cervical examination showed a very
    normal neck with a complaint of pain.   Dr. Vega's examination four
    months later included more evidence of pain that would have
    outweighed the positive strength and reflex findings.       Thus, any
    error was not "clearly capable of producing an unjust result."        R.
    2:10-2.
    B.
    Defendants next assert the trial court erred under James in
    allowing plaintiff's counsel to cross-examine defendants' expert
    about the emergency room records from the day of accident.          The
    cross-examination arose from the direct-examination, when defense
    counsel showed Dr. Rubinfeld the records and asked: "And in the
    emergency room, did Ms. Reid have any complaints of neck pain?"
    Dr. Rubinfeld responded: "No.    Not that I see, no."
    On   cross-examination,   plaintiff's   counsel   referenced   the
    testimony on direct, showed Dr. Rubinfeld the records, and pointed
    15                            A-3493-15T1
    to "Diagnosis 2."1 After defense counsel objected, the trial court
    ruled plaintiff's counsel could ask if "anything in there . . .
    indicates that she complained about pain" in the neck. Plaintiff's
    counsel then asked Dr. Rubinfeld: "Does looking at that record
    refresh your recollection that my client complained of neck pain?"
    He answered, "if you look at the diagnosis, sure." Plaintiff's
    counsel directed the doctor to the word "neck," and asked if
    "there's a plus in there?" and if the plus meant "that was found;
    right?"2    Dr. Rubinfeld answered both questions affirmatively.
    Plaintiff's    counsel     asked   if    that     refreshed     the   doctor's
    recollection "about paravertebral tenderness complaints by my
    client?"      Dr.    Rubinfeld   replied   that    "I   would   say   she   had
    tenderness."        Plaintiff's counsel directed the doctor to "the
    Emergency Medical Decision Making" section where it said "cervical
    spine."3    Defense counsel objected, and the court asked: "Can you
    tell from those records that she complained about neck pain or
    not?"    Dr. Rubinfeld answered: "Yeah, I think so."
    1
    The Diagnosis section included a diagnosis "Neck Strain."
    2
    The Physical Examination section included: "Neck: (+) Mild
    paravertebral tenderness."
    3
    The Emergency Medical Decision Making section included: "Cervical
    spine injury."
    16                                 A-3493-15T1
    Nothing in James prohibited plaintiff's counsel from asking
    if the emergency room records indicated plaintiff complained of
    neck pain.     Rather, James stated that where the purpose of cross-
    examination "was to show that the defense expert's review of the
    patient's records was skewed or incomplete, such a line of inquiry
    arguably would amount to simply impeachment of the defense expert's
    credibility, an attack that does not hinge upon the actual truth
    of the absent declarant's statements."                   440 N.J. Super. at 75.
    Although      plaintiff's      counsel       had    Dr.    Rubinfeld   look     at
    portions of the records containing diagnoses, the diagnoses were
    not   revealed      to    the   jury,    and     plaintiff's      counsel    told   Dr.
    Rubinfeld "I don't want to talk to you about the opinions they
    made."      By contrast, the cross-examination in James "was plainly
    designed      to    get     before      the     jury     the    substance    of     [the
    radiologist's] findings," and "improperly sought to elicit the
    contents of [his] opinions for their truth."                      Id. at 77-78; see
    id. at 56-57, 75.
    The    questions      about    the      "plus"   and     about   "paravertebral
    tenderness"        simply    related       findings      made    after   a   physical
    examination.       Defendants agree plaintiff's attorney could ask Dr.
    Rubinfeld about those routine findings.                    Thus, unlike in James,
    plaintiff's counsel did not elicit "the non-testifying expert's
    complex and disputed opinions."                 Id. at 51.
    17                                  A-3493-15T1
    Defendants mainly complain they were not allowed to ask Dr.
    Joseph Lombardi about similar routine findings from Dr. Vega's
    physical examinations.   However, Dr. Lombardi had not reviewed Dr.
    Vega's records.    By contrast, Dr. Rubinfeld had reviewed the
    emergency room records and Dr. Vega's May 14, 2012 records, and
    the trial court allowed the routine findings from those records
    to be elicited through Dr. Rubinfeld by plaintiff and defendants
    respectively.   As any error in not allowing defendants to elicit
    Dr. Vega's findings through Dr. Lombardi was harmless, defendants'
    complaint lacks substance.
    C.
    Defendants also argue the trial court erred by not allowing
    Dr. Rubinfeld to testify about a report by a different EMOG doctor,
    Dr. Robert Lombardi.     On cross-examination, plaintiff testified
    she went to see Dr. Robert Lombardi and complained about an
    unrelated shoulder condition on May 31, 2013.      She said she also
    had neck and back pain but did not mention it because "I didn't
    go there for that on that day" and "I wasn't seeing Dr. Robert for
    that."
    Later, defense counsel asked Dr. Rubinfeld if plaintiff had
    "any neck or back pain that's reflected in that report" by Dr.
    Robert Lombardi on May 31, 2013.      Plaintiff objected.   The trial
    court stated if Dr. Robert Lombardi were testifying and defense
    18                            A-3493-15T1
    counsel asked "did [plaintiff] complain about something and he
    said no, that would be ok."    Because he was not a witness, the
    court said it did not "have any way to know whether or not Dr.
    Robert Lombardi would have said he didn't write down stuff that
    was unrelated to my thing or [he] did or it was incomplete."
    We note Dr. Robert Lombardi's May 31, 2013 report discussed
    plaintiff's "Chief Complaint," "History of Present Illness," and
    "Shoulder Examination," all addressing solely her shoulders.     The
    only broader portion of the report stated:
    General Exam:
    Constitutional: Patient is adequately groomed
    with no evidence of malnutrition.
    Skin:   There are no rashes, ulcerations or
    lesions in the regions examined.
    Mental Status:   The patient is oriented to
    time, place and person.   The patient's mood
    and affect are appropriate.
    Thus, the report did not indicate that Dr. Lombardi asked plaintiff
    if she had pain in areas other than her shoulders.
    Defendants cite plaintiff's testimony that during 2013 she
    had severe pain from the accident, and that in 2015 Dr. Robert
    Lombardi treated her for pain in her shoulders resulting from her
    neck pain.   However, defendants failed to show plaintiff told Dr.
    Lombardi she did not have pain in her back or neck on May 31,
    2013.   Absent a "statement," N.J.R.E. 803(b)(1) and N.J.R.E.
    803(c)(4) are inapplicable.   See N.J.R.E. 801(a).
    19                          A-3493-15T1
    To the extent defendants were seeking to establish that Dr.
    Robert Lombardi did not ask plaintiff, and plaintiff did not
    volunteer, whether she had pain in her neck and back, defendants
    offered no evidence "to establish that it would be natural for the
    witness to have made the omitted statement" to a doctor then
    treating her for a different, pre-existing condition.         Manata v.
    Pereira, 
    436 N.J. Super. 330
    , 345 (App. Div. 2014).           Defendants
    did   not   cite   N.J.R.E.   803(c)(7)   or   attempt   to   meet    its
    prerequisites.
    In any event, in denying defendants' motion for a new trial,
    the trial court found "the fact that Dr. [Robert] Lombardi's report
    'was silent' on whether Reid was or was not experiencing pain in
    her back or neck, and the reason for the 'silence' is, at best,
    completely speculative and lacking probative value, and is, in any
    event, precluded by Rule 403." As the trial court noted, "relevant
    evidence may be excluded if its probative value is substantially
    outweighed by the risk of . . . undue prejudice, confusion of
    issues, or misleading the jury."       N.J.R.E. 403.
    "A trial judge retains the authority under . . . N.J.R.E. 403
    . . . to guard against unfair use of" silence.         Manata, 436 N.J.
    Super. at 344-45.     "'[D]eterminations pursuant to N.J.R.E. 403
    should not be overturned on appeal "unless it can be shown that
    the trial court palpably abused its discretion, that is, that its
    20                             A-3493-15T1
    finding was so wide off the mark that a manifest denial of justice
    resulted."'"    Brenman v. Demello, 
    191 N.J. 18
    , 31 (2007) (citation
    omitted).    It was not a palpable abuse of discretion for the trial
    court   to   exclude   defendants'       attempt   to   elicit   and    rely    on
    plaintiff's    alleged   silence,    which    the   court   could      find    was
    confusing, misleading, and prejudicial.
    D.
    Defendants' final evidentiary challenge concerns plaintiff's
    mentions of insurance to explain her delays in following her EMOG
    doctors'     recommendations.       On    direct    examination,       plaintiff
    testified without objection:
    it took me quite a while to get into physical
    therapy because I was constantly calling
    [Allstate] and they were telling me they're
    not responsib[le]. . . . I only went three
    weeks because that was the only time
    [Allstate] approved of payment for that.    I
    had to wait until I had the insurance to get
    into other physical therapy.
    On cross-examination, defense counsel asked why plaintiff
    made no mention of her neck and back pain when she went back to
    EMOG on May 31, 2013, "after a ten-month period." After responding
    she "wasn't seeing Dr. Robert for that," she added: "And the 10-
    month period was due to insurance not being able to pay for that."
    Defense counsel moved to strike, saying "[i]t's not responsive."
    The court said "I'm not sure that's not responsive, but just ask
    21                                  A-3493-15T1
    your next question."        Defense counsel asked questions eliciting
    that Dr. Joseph Lombardi later recommended physical therapy, and
    then asked:
    Q. And he wanted you to follow up with him
    in four weeks?
    A.    Yes.
    Q. Right? And then you don't go for 12 weeks?
    A.    No.
    Q.    Correct?
    A. Because I needed to have someone pay for
    it and nobody – [Allstate] wasn't paying for
    it. I have to wait for my insurance to approve
    it.
    Defense counsel objected, but the trial court stated "you
    opened   the    door."     In   fact,    plaintiff's    interjections   about
    insurance were unresponsive to defense counsel's questions about
    why she had not complained about neck and back pain on May 31,
    2013, and whether she did not go back to EMOG for twelve weeks.
    Nonetheless, the court ruled "she's entitled to tell the reason
    she didn't go was because she couldn't pay."
    Defendants cite N.J.R.E. 411, which states that "[e]vidence
    that a person was or was not insured against liability is not
    admissible on the issue of that person's negligence or other
    wrongful conduct."       
    Ibid.
     (emphasis added).       However, N.J.R.E. 411
    addresses the risk "that if jurors know that an insurance company
    22                           A-3493-15T1
    will be paying a judgment, [then the jurors] might be reckless in
    awarding damages to a plaintiff."            Bardis v. First Trenton Ins.
    Co., 
    199 N.J. 265
    , 275 (2009) (quoting Biunno, Current N.J. Rules
    of Evidence, cmt. on N.J.R.E. 411 (2008)).
    That risk was not posed here.           It is undisputed that Allstate
    was plaintiff's automobile insurer, not defendants' insurer.                   The
    revelation that plaintiff had insurance was not offered or used
    to show that defendants were negligent or engaged in culpable
    conduct, "'or made the basis at the trial for an appeal to increase
    or decrease the damages.'"        Krohn v. N.J. Full Ins. Underwriters
    Ass'n,   
    316 N.J. Super. 477
    ,   482    (App.    Div.   1998)   (citation
    omitted).      Defendants have not shown they were prejudiced.
    Moreover,     "[t]he   exclusionary      aspect    of    N.J.R.E.   411    is
    limited."       Biunno, Weissbard & Zegas, Current N.J. Rules of
    Evidence, cmt. on N.J.R.E. 411 (2018).                N.J.R.E. 411 provides
    that, "[s]ubject to Rule 403, this rule does not require the
    exclusion of evidence of insurance against liability when offered
    for another purpose[.]" Plaintiff's reference to her own insurer's
    alleged failure to promptly pay her medical bills served another
    purpose, namely to explain her delay in seeking further treatment.
    Defense counsel did not object under N.J.R.E. 403, nor did she
    object to similar comments on direct.            In any event, "[t]he mere
    mention of [insurance] coverage has been held not to be prejudicial
    23                                A-3493-15T1
    error."      Krohn, 
    316 N.J. Super. at 482
    .            Moreover, defendants
    never requested a limiting instruction.
    Defendants contend plaintiff's testimony was untrue because
    Allstate paid her medical bills promptly, and told her so in
    Explanation of Benefits forms (EOBs).              However, that does not
    impugn the trial court's ruling on the objections.                    Defendants
    could have introduced proof to rebut plaintiff's claim.                  Indeed,
    after the objections were denied, defense counsel asked plaintiff
    "isn't it true that . . . [a]ll your medical bills were paid and
    there was no issue . . . with any payment?"                Plaintiff admitted
    "[m]y medical bills were paid by . . . my primary insurance."
    Defense counsel suggested the EOBs would show the bills were paid
    in a timely fashion, and the court stated it would "certainly
    allow" defense counsel to introduce those records. Defense counsel
    stated she would look for the records, but she never tried to
    question plaintiff with the records or offer them into evidence.
    Having failed to do so at trial, defendants cannot do so on appeal.
    III.
    Defendants    make    two    challenges      to   plaintiff's      closing
    argument for plaintiff.      "'[C]ounsel is allowed broad latitude in
    summation.'     That     latitude     is   not   without     its   limits,     and
    'counsel's    comments    must   be   confined    to   the    facts    shown    or
    reasonably suggested by the evidence introduced during the course
    24                                 A-3493-15T1
    of the trial.'     Further, counsel 'should not misstate the evidence
    nor   distort    the   factual   picture.'"     Hayes,   231     N.J.   at   387
    (citations omitted).       "Within those limits, however, '[c]ounsel
    may argue from the evidence any conclusion which a jury is free
    to reach.'       'Indeed, counsel may draw conclusions even if the
    inferences that the jury is asked to make are improbable.'"                  Id.
    at 388 (citations omitted).
    Defendants contend plaintiff's counsel mentioned insurance
    in his closing argument.           After noting plaintiff got an MRI
    examination     within   four    months   of   the   accident,    plaintiff's
    counsel argued:
    Now, you know, I think the reasonable person
    knows how long it takes to get into a doctor,
    see a doctor, get examined, get approvals, go
    to and get MRIs done. That just doesn't happen
    in a day. There's a process that people go
    through in their medical treatment.
    Defendants did not object to this argument, which made no explicit
    reference to insurance, and no conceivable reference to their
    insurance.      Defendants cannot show plain error.        R. 2:10-2.
    Defendants also argue plaintiff's counsel misused the time-
    unit rule.      "In civil cases any party may suggest to the trier of
    fact, with respect to any element of damages, that unliquidated
    damages be calculated on a time-unit basis without reference to a
    specific sum." R. 1:7-1(b). "Under the rule, 'counsel may suggest
    25                                 A-3493-15T1
    to the trier of fact that it calculate damages on the basis of
    specific time periods, for example, the amount of pain that a
    plaintiff will suffer each day for the rest of his life.'"                  Brodsky
    v. Grinnell Haulers, Inc., 
    181 N.J. 102
    , 123 n.4 (2004) (quoting
    Friedman   v.    C    &   S    Car   Serv.,      
    108 N.J. 72
    ,   74   (1987)).
    "Nevertheless,       while    reference     to   time   units    is   permissible,
    mention of specific dollar amounts remains prohibited."                       
    Ibid.
    (citing Weiss v. Goldfarb, 
    154 N.J. 468
    , 481 (1998) ("reference
    to a specific sum may not be made")).
    Plaintiff's counsel in closing argued:
    [Y]ou get to pain and suffering. And how do
    you calculate that?     Now, I'll tell you,
    before I show you this calculation under Rule
    1:7-1 for time unit, that, you know, there is
    no perfect science. It's left to your sound
    discretion. . . . So there's a calculation
    that you can do that's under the rules and
    it's in argument, and I – you know, I follow
    the rules, I don't . . . make them up.      I
    follow them. . . . It's a time unit analysis
    under Rule 1:7-1. Now, what you do is, you
    correlate an amount of money to an aspect of
    an injury and multiply it by a unit of time.
    You don't talk dollars. The Judge will tell
    you, units.   Okay?   Units are the argument
    that we make. So you will have units.
    After the closing, defense counsel's only objection was "I
    heard you say money equals units."               Plaintiff's counsel said he
    had not done so, and defense counsel said "Okay."
    26                                   A-3493-15T1
    Nonetheless, on appeal, defendants complain about various
    words and phrases in counsel's argument, as well as his subsequent
    calculation of how many units of time plaintiff had lived and
    would live since the accident.       We agree "I follow the rules" was
    gratuitous.     However, that was not prejudicial, and defendants'
    other complaints are meritless.
    Moreover, plaintiff's counsel never mentioned a specific
    dollar amount.    Further, the trial court properly instructed that
    plaintiff's time-unit argument was "argument only and it does not
    constitute evidence," and that the jury was "not bound to follow"
    it or "any particular method in establishing damages."              See R.
    1:7-1(b).     Defendants have not shown plain error.
    IV.
    Defendants    argue    the   $250,000   awarded   by   the   jury   was
    excessive.     "When a court is persuaded that a new trial must be
    granted based solely on the excessiveness of the jury's damages
    award, it has the power to enter a remittitur reducing the award
    to the highest amount that could be sustained by the evidence."
    Cuevas v. Wentworth Grp., 
    226 N.J. 480
    , 499 (2016).
    Courts "must exercise the power of remittitur with great
    restraint."     
    Ibid.
          "A jury's verdict, including an award of
    damages, is cloaked with a 'presumption of correctness,'" which
    "is not overcome unless a defendant can establish, 'clearly and
    27                              A-3493-15T1
    convincingly,' that the award is 'a miscarriage of justice.'"              Id.
    at 501 (citation omitted).     "[E]ven a seemingly high award should
    not be disturbed; only if the award is one no rational jury could
    have returned, one so grossly excessive, so wide of the mark and
    pervaded by a sense of wrongness that it shocks the judicial
    conscience, should a court grant a remittitur."             Id. at 500.
    The trial "court must view 'the evidence in the light most
    favorable   to   the   plaintiff,'"    and   "give   'due    regard   to   the
    opportunity of the jury to pass upon the credibility of the
    witnesses.'"     Id. at 501 (citations omitted).        "The standard for
    reviewing a damages award that is claimed to be excessive is the
    same for trial and appellate courts, with one exception — an
    appellate court must pay some deference to a trial judge's 'feel
    of the case.'"    Ibid. (citations omitted).
    In denying defendants' motion for a new trial or remittitur,
    the trial court found:
    the jury could reasonably have concluded that
    Reid sustained two herniated discs, which
    required physical therapy; that the injuries
    and their consequences, both past, present and
    future, are so severe that an anterior
    cervical fusion[,] that would require plates
    and screws, was recommended; and finally, that
    Reid has been living with extreme pain for
    years, and will continue to do so for the rest
    of her life. Under that version of the facts,
    the verdict was neither disproportionately
    excessive nor does it shock the conscience [.]
    28                                  A-3493-15T1
    Defendants    have   not     shown   any   basis     for   rejecting     this
    determination by the trial judge who saw and heard the evidence
    and the jury.
    Finally, defendants argue cumulative errors warrant a new
    trial.   "An appellate court may reverse a trial court's judgment
    if 'the cumulative effect of small errors [is] so great as to work
    prejudice[.]'"    Torres v. Pabon, 
    225 N.J. 167
    , 190 (2016) (quoting
    Pellicer v. St. Barnabas Hosp., 
    200 N.J. 22
    , 53 (2009)).           However,
    any error regarding the exclusion of Dr. Vega's double-edged July
    25,   2012   notations,    and   plaintiff's    mentioning    of   her   own
    insurance, were not prejudicial individually or cumulatively and
    did not "deprive defendants of a fair trial."          Pellicer, 
    200 N.J. at 57
    .
    Defendants' remaining arguments lack sufficient merit to
    warrant discussion.       R. 2:11-3(e)(1)(E).      We "decline to consider
    arguments raised for the first time in [defendants'] reply brief."
    Bacon v. N.J. State Dep't of Educ., 
    443 N.J. Super. 24
    , 38 (App.
    Div. 2015).
    Affirmed.
    29                             A-3493-15T1