STATE OF NEW JERSEY VS. OSCAR DEJESUS (14-11-0951, CAPE MAY COUNTY AND STATEWIDE) ( 2018 )


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  •                                  NOT FOR PUBLICATION WITHOUT THE
    APPROVAL OF THE APPELLATE DIVISION
    This opinion shall not "constitute precedent or be binding upon any court." Although it is posted on the
    internet, this opinion is binding only on the parties in the case and its use in other cases is limite d. R. 1:36-3.
    SUPERIOR COURT OF NEW JERSEY
    APPELLATE DIVISION
    DOCKET NO. A-2859-15T3
    STATE OF NEW JERSEY,
    Plaintiff-Respondent,
    v.
    OSCAR DEJESUS, a/k/a
    OSCA DEJESUS,
    Defendant-Appellant.
    Argued May 31, 2018 – Decided October 5, 2018
    Before Judges Alvarez and Geiger.
    On appeal from Superior Court of New Jersey, Law
    Division, Cape May County, Indictment No. 14-11-
    0951.
    Elizabeth C. Jarit, Assistant Deputy Public Defender,
    argued the cause for appellant (Joseph E. Krakora,
    Public Defender, attorney; Elizabeth C. Jarit, of counsel
    and on the briefs).
    Gretchen A. Pickering, Assistant Prosecutor, argued the
    cause for respondent (Jeffrey H. Sutherland, Cape May
    County Prosecutor, attorney; Gretchen A. Pickering
    and Julie H. Mazur, Assistant Prosecutor, of counsel
    and on the brief).
    PER CURIAM
    Tried by a jury, defendant Oscar DeJesus was convicted of first-degree
    robbery, N.J.S.A. 2C:15-1(a).1 After denying his motion for a new trial, the trial
    judge sentenced defendant on January 29, 2016, to a sixteen-year state prison
    term subject to eighty-five percent parole ineligibility. See N.J.S.A. 2C:43-
    7.2(a). Defendant appeals his conviction. We reverse and remand for a new
    trial.
    I.
    At approximately 8:50 p.m. on September 5, 2014, a man wearing a
    bandana or do-rag completely covering his hair and a handkerchief around his
    neck, went to the counter at a Family Dollar store. He asked an employee,
    Tiffany Tomsich, about the cost of a pack of cigarettes. After she responded,
    she said the man "put his hands in his pockets like he's going to get money and
    then he brings his hand up underneath his shirt and says he's going to make it
    easy, just give me all your money." Tomsich asked Leticia Grant, a co-worker,
    to open the register. When Grant questioned Tomsich about the request, the
    1
    The State moved for the dismissal of a first-degree conspiracy charge, N.J.S.A.
    2C:15-1(a) and N.J.S.A. 2C:5-2(a)(1), prior to the commencement of trial.
    2                                 A-2859-15T3
    man interjected: "it was for him to have the money." He lifted up his shirt, and
    showed the women the handle of a gun.
    While Grant was opening the register, the robber told her to hurry because
    he had "someone waiting" for him. After he was given the money from the
    register drawer, he asked for the larger bills. Tomsich explained that she could
    not override the time delay in the safe where they were kept. The man then
    grabbed the rolls of change out of the drawer and left. Tomsich and Grant locked
    the doors to the store, ran to the rear, and Tomsich called police. Middle
    Township Police Officer Leonard Larkin arrived first.
    Tomsich described the suspect as approximately her height, five foot
    seven, and "either light-skinned [African-American] or Puerto Rican," or
    "maybe mixed." Grant said the suspect was "maybe five four, five," skinny, and
    either Hispanic or a "light-skinned [African-American] male."
    Police investigators obtained the surveillance video from a department
    store located to the east of the Family Dollar. At 8:18 p.m., the video depicts a
    man wearing black pants, a black t-shirt, and black shoes with white soles who
    is heading towards the Family Dollar. He is seen walking away from the store
    at 8:22 p.m. About five minutes later, a white work van with a rear window and
    a ladder rack drives past the parking lot; none of the vehicle's occupants could
    be seen in the video.
    3                                A-2859-15T3
    At 8:47 p.m., a person wearing black pants, a black hooded long-sleeve
    shirt, and black shoes with white soles, is seen on tape heading towards the store.
    Most of the person's head, the back of his neck, lower chin and throat are
    covered. Moments later, a white van with a ladder rack is seen driving down
    the street. The person jogs away from the store at 8:53 p.m., and a white van
    drives past at 8:56.
    Middle Township Police Department Detective Kenneth Martin testified
    that the man wearing a short-sleeve shirt was similar in height to the person
    identified as the suspect. Both wore black pants, similar sneakers, and walked
    in a similar fashion. Martin said that the first person on the video was not
    considered a suspect, however, because of differences in his appearance from
    defendant.
    When Middle Township Corporal Gino Castellano canvased the area for
    eyewitnesses, he recalled that a few weeks prior he had stopped a white work
    van with ladder racks. Christopher Tracy, a Caucasian, was the driver, and
    defendant, who is Hispanic, was his passenger. Castellano informed Martin
    about the stop.
    Martin retrieved the incident report, and entered the van's license plate
    into an automatic license plate reader. Hours before the robbery the van had
    been driven near the Family Dollar store twice.
    4                                 A-2859-15T3
    The van was eventually located in the parking lot of a retail establishment.
    Tracy consented to a search, but officers found nothing of evidential value.
    Although defendant had been in the area all day, he denied being involved in the
    robbery.
    After meeting defendant, Martin created a photo array that included
    defendant's picture. Middle Township Police Detective Giacomo Trombetta was
    assigned to show the photo array to the employees because he was unfamiliar
    with the investigation.
    Martin and Trombetta went to Grant's house, where Trombetta displayed
    the array to Grant while Martin "tried to corral" Grant's child. Grant covered up
    the hair and neck on each photo in order to focus on the area of the face "from
    the nose and above up to the lower end of the forehead." Grant testified that she
    chose the second photo of the array, but she did not sign the picture on the back.
    Martin asked Grant if the picture depicted the person who committed the
    robbery. He also asked if she was "a little thrown off" because of the hair, and
    whether "everything else looked like him." Grant said that it did, and Martin
    responded with "okay. Sounds good." Grant said she was seventy-five percent
    certain of her identification.
    The officers presented the array to Tomsich while she was working at the
    store. She too chose the second photo, defendant's picture, and was not asked
    5                                 A-2859-15T3
    to sign the back. She said she was "unsure at first" of her choice because t he
    person in the photo had "poofy" hair, while the robber's head was covered. Her
    level of certainty was an "eight or nine out of ten." Trombetta sound recorded
    both identifications.
    At trial, the prosecutor showed defendant's photograph, taken from the
    array, to the employees, and they confirmed that it was the photo they had
    selected of the robber. The prosecutor also showed them defendant's arrest
    photo, and they agreed that it depicted the robber, and that his appearance in that
    photo was the same as his appearance when he robbed the store.
    After the second employee's testimony, the prosecutor stated, "[l]et the
    record reflect that the witness, on the stand, has in-court identified [defendant's
    arrest photo] as the person that robbed" the store.
    Grant testified that during the incident she "blacked out," meaning her
    mind kept "leaving and want[ed] to get out of there," which was "worse" than
    having a panic attack. She also testified that she pulled a customer who was in
    the store to the back with her and Tomsich. Tomsich did not recall anyone else
    being present at the time. When he arrived, Larkin did not see anyone other than
    the two employees. We describe additional portions of the trial testimony,
    counsel's objections, and the court's charge in the relevant sections of the
    opinion.
    6                                 A-2859-15T3
    On appeal, defendant raises the following points:
    POINT I
    THE     DEFENDANT'S     RIGHTS      TO
    CONFRONTATION AND DUE PROCESS WERE
    REPEATEDLY VIOLATED BY THE ADMISSION
    OF OUT-OF-COURT STATEMENTS MADE BY A
    NON-TESTIFYING   WITNESS,   AND     BY
    ADDITIONAL TESTIMONY FROM THE OFFICERS
    THAT THEY HAD BEEN PROVIDED WITH
    INFORMATION LINKING THE ROBBER TO THE
    VAN.
    POINT II
    THE POLICE OFFICERS GAVE THEIR OPINION
    ABOUT THE KEY ISSUES RELATING TO THE
    DEFENDANT'S GUILT, SUPERSEDING THE ROLE
    OF THE JURY AND DENYING DEJESUS DUE
    PROCESS AND A FAIR TRIAL.
    POINT III
    PROSECUTORIAL MISCONDUCT PERMEATED
    BOTH      THE TRIAL    TESTIMONY AND
    SUMMATION, DENYING DEFENDANT DUE
    PROCESS AND A FAIR TRIAL.
    A.    The     prosecutor      highlighted     the
    "seriousness" of the offense, stoking fear in the
    jury.
    B.    The prosecutor asked questions in order to
    arouse sympathy for the victims, and urged the
    jury to give the victims the credibility that they
    "deserve".
    C.    The prosecutor elicited testimony, and
    repeated during summations, that the prior motor
    vehicle stop involving DeJesus was because of
    "suspicious" behavior.
    7                               A-2859-15T3
    D.    The prosecutor implied that "guilty beyond
    a reasonable doubt" was the equivalent of 75%
    probability, and falsely stated that the witnesses
    had "no doubt" that the defendant was the robber.
    E.    The prosecutor argued that the defendant
    purposefully tried to deceive the jury by changing
    his appearance.
    F.    The prosecutor urged the jury to "do your
    job" and return a guilty verdict, while getting into
    defendant's personal space and pointing at him.
    POINT IV
    THE IMPROPER ADMISSION OF THE WITNESSES'
    ON-THE-STAND "IDENTIFICATIONS" USING THE
    DEFENDANT'S ARREST PHOTO AND THE
    OMISSION       OF      RELEVANT  SYSTEM
    VARI[]ABLES FROM THE JURY INSTRUCTION
    DENIED DEJESUS DUE PROCESS AND A FAIR
    TRIAL. (Not Raised Below).
    POINT V
    AFTER THE JURY SENT OUT A NOTE THAT
    THEY WERE 11 TO 1 AND COULD NOT REACH A
    CONSENSUS, THE JUDGE'S INSTRUCTION
    DISCUSSING THE LENGTH OF THE TRIAL AND
    THAT A SUBSTANTIAL AMOUNT OF EVIDENCE
    HAD BEEN PRESENTED WAS COERCIVE AND
    INTRUDED UPON THE JURY'S DELIBERATIVE
    FUNCTION.
    POINT VI
    THE CUMULATIVE IMPACT OF THE ERRORS
    DENIED DEJESUS DUE PROCESS AND A FAIR
    TRIAL. (Not Raised Below).
    8                                A-2859-15T3
    POINT VII
    RESENTENCING IS REQUIRED BECAUSE THE
    PROSECUTOR URGED THE JUDGE TO CONSIDER
    ALLEGED EVIDENCE OF GUILT NOT ADMITTED
    AT TRIAL AND BECAUSE THE COURT
    IMPROPERLY CONSIDERED THE DEFENDANT'S
    FAILURE TO ADMIT GUILT IN AGGRAVATION.
    A.    Because the prosecutor urged the judge to
    consider supposed evidence, not admitted at trial,
    of the defendant's guilt in imposing a sentence,
    resentencing is required to ensure that this
    extraneous information did not impact the court's
    sentencing determination.
    B.    Consideration of the defendant's failure to
    admit guilt in finding aggravating factor three
    violated DeJesus' rights under the Fifth
    Amendment and state privilege against self-
    incrimination.
    II.
    When error is not brought to the attention of the trial court, we will not
    reverse unless the appellant shows "plain error"—error "clearly capable of
    producing an unjust result." R. 2:10-2. If the error was objected to or otherwise
    brought to the attention of the trial court, the same standard ultimately applies
    notwithstanding it being called "harmful error." It must be error clearly capable
    of producing an unjust result. State v. Castagna, 
    187 N.J. 293
    , 312 (2006)
    (stating that the court "will disregard any error or omission by the trial court
    unless it is of such a nature as to have been clearly capable of producing an
    9                                A-2859-15T3
    unjust result.") (internal citations and quotations omitted).      If the error is
    harmless, it will be disregarded by the court. State v. Macon, 
    57 N.J. 325
    , 333
    (1971) ("except in extraordinary circumstances, a claim of error will not be
    entertained unless it is perfectly clear that there was actually was error").
    The prospect of an unjust result must be "sufficient to raise a reasonable
    doubt as to whether the error led the jury to a result it otherwise might not have
    reached." 
    Id. at 336
    . Even an error of constitutional dimension will not be
    considered harmful unless it contributed to the verdict. State v. Gillespie, 
    208 N.J. 59
    , 93 (2011) (finding that admission of other crimes was harmless because
    of the independent overwhelming evidence of guilt); State v. Slobodian, 
    57 N.J. 18
    , 23 (1970). The burden is on the State to prove by a reasonable doubt that the
    error did not contribute to the verdict. State v. Cabbell, 
    207 N.J. 311
    , 338
    (2011).
    III.
    Defendant contends that the State "elicited testimony that the officers had
    concluded that 1) the white van was involved in the robbery, 2) [defendant]
    matched the description of the suspect provided by [Grant and Tomsich], 3)
    [defendant's] appearance at the time of trial was different than his arrest photo,
    and 4) the police had probable cause that [defendant] committed the crime."
    Some of this information came from a non-testifying witness.            Defendant
    10                                  A-2859-15T3
    maintains that as a result, defendant "was denied his right to due process and a
    fair trial, requiring reversal."
    At trial, the prosecutor asked Sweitzer to recount his interviews of the
    victims at the scene, to which defense counsel objected.            After the court
    sustained the objection, the prosecutor continued with his questioning. This
    time the officer named Brandon Kane, an eyewitness who could not be located
    before trial:
    Q.    Okay. Now, what else did you learn while you
    were there?
    A.    More of what the -- the victim?
    Q.    Yeah.
    A.    Um --
    Q.    Not -- not what the victim said.
    A.    Okay.
    Q.    You were just talking about what Fiori had told
    you; what else did you learn?
    A.   Okay. Mr. -- Sergeant Fiori stated that a --
    Brandon came –
    Defense counsel again objected. The prosecutor continued:
    Q.     Did you -- did you learn anything else before you
    left that area?
    A.    Yes, I did.
    11                                A-2859-15T3
    Q.    And what did you learn?
    A.     I learned that a possible suspect ran by a possible
    -- a witness, matching the description of the suspect that
    was involved with the investigation at Family Dollar.
    That suspect ran by the witness on Hirst Avenue, which
    is east of Family Dollar. Get into a passenger side --
    passenger side of a white work van, with ladder racks.
    Defense counsel objected a third time, but the trial judge ruled the
    testimony was admissible in order to clarify the reason the officers had
    continued to investigate. The prosecutor proceeded:
    Q.    Now, Detective, before leaving the Family Dollar
    that evening, did you develop some information about
    a white van in the area?
    A.    Yes, I did.
    Q.    And a white van with a -- was there anything
    different about that white van?
    A.    That white van had -- was a work van, Ford work
    van. It had windows on the back and then on the
    passenger side, with ladder racks. And the first two
    characters were X8.
    Later, the prosecutor elicited a statement from Sweitzer as follows:
    Q.    There is another area that is marked on that map
    S-7, and it's 206 Hirst Avenue. Can you explain to the
    ladies and gentlemen of the jury why that is marked,
    and how that became part of this investigation?
    A.    Okay. When I was provided information from a
    possible witness of what had occurred, that he
    12                                A-2859-15T3
    witnessed the suspect get into this white van -- can I get
    up and --
    Q.    Yeah, get up and show that. And focus in on --
    think you talked about a white van, focus in on the
    white van.
    A.    The witness this -- sorry. The witness I spoke to
    stated he was traveling down Hirst Ave., when a
    suspect matching the description of the Family Dollar
    ran by him; he got into a white van in the area. At that
    time --
    Defense counsel immediately objected, pointing out that the missing
    witness was the source for the partial license plate. Outside the presence of the
    jury, the judge instructed the officer to not give hearsay testimony.
    Nonetheless, the prosecutor posed the following question to Sweitzer,
    who repeated the information supplied by Kane, without attribution:
    Q.     And can you explain to the ladies and gentlemen
    of the jury, why this particular photograph [of the van]
    has any relevance to this investigation, if anything at
    all?
    A.    From the information that I've gathered, this
    vehicle was seen in the area.
    Sweitzer later explained that his attention was drawn to the white van seen on
    the video because of "information that was provided."
    The court gave the jury the following instruction with regard to that
    testimony:
    13                                A-2859-15T3
    So right now I'm going to give you a limiting
    instruction regarding some statements made by the last
    witness, Detective Sweitzer.
    While Detective Sweitzer was testifying you
    heard him make statements describing what another
    person told him. Specifically, Detective Sweitzer
    testified regarding statements by an unidentified person
    regarding the white van and some other information
    that you heard.
    I have to rule -- I have already ruled that is not
    evidence in this case. In other words, what the other
    person told Detective Sweitzer is not evidence.
    So I have to just order you to disregard that
    particular testimony. I know sometimes once you hear
    something it's hard to forget it, but I have to tell you
    that that's not evidence, it cannot be considered by you.
    When you ultimately deliberate on this case it should
    play no part whatsoever in your deliberations.
    Can everybody follow that instruction?
    Let the record reflect everybody has answered
    yes.
    Castellano also testified. He said that after speaking to "some people,"
    and "information" that he received on the scene, he remembered the motor
    vehicle stop of the white van. The court denied defendant's motion for a mistrial,
    made the following day, based on the officers' references to Kane and the
    information he gave them.
    14                                 A-2859-15T3
    Defendant now argues that the curative instruction was insufficient. He
    alleges it was not inclusive, not "firm, clear, and accomplished without delay."
    State v. Vallejo, 
    198 N.J. 122
    , 134 (2009). He further contends that by the time
    the instruction was given, the jury could not have identified which testimony
    they were being told to ignore.
    A detailed discussion of State v. Branch, 
    182 N.J. 338
     (2005) is warranted.
    In Branch, "[t]he State's case rested primarily" on the identification of two
    eyewitnesses to a burglary. 
    Id. at 346-47
    . In that case, the victims' description
    of the burglar significantly varied in terms of height, complexion, age, and facial
    hair from defendant's appearance at the time of the crime. 
    Id. at 345
    . The
    witnesses selected defendant's photograph from an array that included men with
    facial hair even though they had described the burglar as having either no facial
    hair or light facial hair. 
    Ibid.
    In Branch, the defendant alleged that the detective's testimony violated
    the Bankston principles in that the detective said more than just that he acted
    "based on information received." The State responded that the explanation was
    necessary in order for the jury to understand the detective "did not proceed with
    the photographic identification in an arbitrary manner." Branch, 
    182 N.J. at 347
    .
    The Court, relying in part on State v. Bankston, 
    63 N.J. 263
     (1973), reversed the
    conviction. The Court stated:
    15                                  A-2859-15T3
    Both the hearsay rule and the right of confrontation
    protect a defendant from the incriminating statements
    of a faceless accuser who remains in the shadows and
    avoids the light of court. There was no legitimate need
    or reason for [the detective] to tell the jury why he
    placed defendant's picture in the photographic array.
    The only relevant evidence was the identification itself.
    [Id. at 348.]
    The Court held the hearsay testimony violated defendant's federal and state
    rights to confrontation as well as the rules of evidence. "[A] police officer may
    not imply to the jury that he possessed the superior knowledge, outside the
    record, that incriminates the defendant." 
    Id. at 351
    . The crucial evidence was
    "whether the officer fairly arranged and displayed the photographic array and
    whether the witness made a reliable identification." 
    Id. at 352
    .
    In violation of the principles enunciated in Branch, here, the jury was told
    that Kane was the source of the information regarding the presence of the white
    van in the vicinity at the approximate time of the crime and the partial license
    plate number. Because of Kane's statement, about which the jury was told,
    Castellano connected the van in the video with his prior stop of a similar vehicle
    in the area. That vehicle had a passenger who in some respects was similar to
    the description of the assailant in this case. Thus the jury heard information
    from a faceless witness placing the van at the scene, which they then heard the
    police connected to the van on the video, and the van's passenger to defendant.
    16                                 A-2859-15T3
    The testimony violated the principles enunciated in Bankston and Branch.
    The testimony was also hearsay and not admissible under any exception to the
    hearsay rule. The references to the information provided by Kane should have
    been excluded, were not, and were clearly prejudicial to defendant. While the
    judge's instruction was tailored to the improper testimony by Sweitzer, it did not
    address Castellano. In any event, it could not have ameliorated the prejudicial
    effect of important information, relied on by police, coming from an uncalled
    witness. The State's case hinged on that first piece of information , which was
    inadmissible hearsay.
    IV.
    A police officer testifying as a lay witness may only relate fact testimony,
    "set[ting] forth what he or she perceived through one or more of the senses."
    State v. McLean, 
    205 N.J. 438
    , 460 (2011); N.J.R.E. 701. "Fact testimony has
    always consisted of a description of what the officer did and saw," but "includes
    no opinion, lay or expert, and does not convey information about what the officer
    'believed,' 'thought,' or 'suspected,' but instead is an ordinary fact-based
    recitation by a witness with first-hand knowledge." McLean, 
    205 N.J. at 460
    .
    Only when an officer is properly qualified as an expert may he "explain
    the implications of observed behaviors that would otherwise fall outside the
    understanding of ordinary people on the jury."       
    Id. at 460
    . Even experts,
    17                                 A-2859-15T3
    however, may not "opine directly about a defendant's guilt or innocence" and
    should "refrain from mimicking the precise language of a statute, to the extent
    possible, to avoid offering legal conclusions." State v. Sowell, 
    213 N.J. 89
    , 103
    (2013). The risk of undue prejudice as a consequence of improper opinion
    testimony "could be significant if the expert witness is one of the investigating
    officers and also offers an opinion on the ultimate issue in the case. McLean,
    
    205 N.J. at 454
     (citation omitted).
    On this point, defendant refers to the following portions of the record
    regarding the identification of the van:
    Q.    Looking at those photos based on your
    investigation, is there any relationship, or anything
    relevant about these photos?
    A.    Yes, it -- yes, there is.
    Q.    Explain to the ladies and gentlemen of the jury
    what the relevance is?
    A.      Okay. The bottom right still photo, the time is
    8:47, approximately 8:47. Right after that video, or that
    shot is taken -- let me see time-wise. Right before that
    -- that time the suspect enters -- or walks by the
    surveillance video at Aaron's, which is also at 8:47. At
    the top left is a surveill -- I'm -- okay. Yes, so the top
    left is at 8:53 is the suspect leaving the area of Family
    Dollar. And the photograph to the top right is at, again,
    another photograph from Hirst Ave. at 8:56.
    18                               A-2859-15T3
    Q.    So based on the information you had gathered,
    and from your training and experience as an officer, did
    you -- did you come to any ideas or conclusions?
    A.    Yes, I did.
    Q.    And what was that?
    A.    That this     vehicle       was   involved   in   an
    investigation.
    ....
    Q.    I'm going to ask you this. Based on the time
    signatures and what you had learned on the spot, did
    this white van become at least a vehicle that was of
    interest to you as a law enforcement officer?
    A.    At that time, yes it did.
    Defendant's attorney objected to the testimony that the white van was connected
    with the crime, which objection was overruled.
    The officers also opined that the description of the suspect matched
    defendant's appearance. Both Sweitzer and Martin were asked if defendant
    became a suspect based on the victims' description. Sweitzer answered a direct
    question on the subject in the affirmative.            Martin explained he included
    defendant in the photo arrays because defendant "match[ed]" the description of
    the suspect.
    As the Court has ruled, an officer's testimony cannot include an "opinion,
    lay or expert" and must not "convey information about what the officer
    19                                A-2859-15T3
    'believed,' 'thought' or 'suspected . . . .'" State v. McLean, 
    205 N.J. 438
    , 460
    (2011).    The officers' testimony, to which defense counsel unsuccessfully
    objected, falls within the prohibition of State v. Lazo, 
    209 N.J. 9
     (2012).
    In Lazo, the Supreme Court reversed a conviction based on a police
    detective's testimony that a defendant "closely resembled" a composite sketch
    of a suspect made pursuant to a criminal investigation. Id. at 24. The Court
    held that his "testimony had no independent relevance, it merely served to
    bolster the victim's account." Ibid. The problem with such testimony is that it
    corroborates a civilian witness's identification with support from an official,
    when the officer himself did not perceive the identifying characteristics of the
    actor. Ibid. Sweitzer and Martin's reasons for including defendant's photo in
    the array were both irrelevant and highly prejudicial. Id. at 15.
    Here, where the eyewitnesses to the crime could only identify the suspect
    solely from around the eye area because his head and the lower part of his face
    were covered, the potential for prejudice is heightened.         In this case, the
    connection between defendant and the crime was attenuated, and the
    identification based on a relatively minimal viewing of a portion of the man's
    face.
    Additionally, the officers testified that defendant's appearance differed at
    trial from the time of his arrest. Martin said that his hair was "braided as
    20                                 A-2859-15T3
    opposed to being loose here in these photographs. His eyebrows appear to be
    trimmed, and he has some -- it looks like he has -- he's clean shaven here and he
    may have some facial hair today." This opinion added a gloss to the victim's
    description. The jury itself could determine if defendant's appearance differed
    from the photographs taken at the time of his arrest, from the photo included in
    the array, and from the victim's description.
    Martin opined that he did not arrest defendant until such time as he had
    "probable cause[,]" and defined the term as meaning "51 percent." He went on
    to explain that after the victims had made their identifications, the police had
    probable cause to make an arrest. This testimony was also unnecessary and
    improper. Although stating that he believed he had probable cause for arrest
    was not, strictly speaking, an opinion on the ultimate issue, it could have
    certainly been heard by the jury as such an opinion.
    The officers testified to more than facts. They were asked to express their
    beliefs and thoughts.    The risk of undue prejudice from this testimony is
    substantial. See McLean, 
    205 N.J. at 454
    .
    V.
    Prosecutorial misconduct will not be grounds "for reversal of a criminal
    conviction unless the conduct [is] so egregious that it deprived the defendant of
    a fair trial." State v. Ramseur, 
    106 N.J. 123
    , 322 (1987). The prosecutor's
    21                                A-2859-15T3
    conduct must have been unquestionably improper, and must have significantly
    prejudiced defendant's right to have a jury evaluate the merits of his defense.
    State v. Timmendequas, 
    161 N.J. 515
    , 575 (1999).
    In determining whether a prosecutor's misconduct is sufficiently
    egregious, a court must look at 1) whether defense counsel made proper and
    timely objections to the improper remarks; 2) whether the remarks were
    withdrawn; and 3) whether the court ordered that the remarks be stricken from
    the record and instructed the jury to disregard them. State v. Frost, 
    158 N.J. 76
    ,
    83 (1999). In this case, defendant's argument is anchored in the prosecutor's
    questioning of the witnesses, not just closing remarks.
    The objected-to testimony includes the prosecutor asking Sweitzer, "on a
    scale of zero to ten in terms of police seriousness, where would this rank in your
    experience and training?" The officer responded that since they did not know if
    the suspect was in the area carrying a weapon, he considered this matter quite
    serious, "probably I would say a ten." 
    Ibid.
     Another officer was also asked to
    "rate" the seriousness of this incident, and said that the matter was "anywhere
    from an eight to a ten." This testimony was irrelevant and prejudicial.
    Furthermore, the prosecutor asked Grant questions intended to highlight
    the emotional consequences of the robbery.          During her testimony, the
    prosecutor asked if she had children, to which she responded "[s]ix."         The
    22                                 A-2859-15T3
    prosecutor then asked, "[d]id that thought pop into your head when he said he
    was going to pop you?" Grant responded affirmatively. The following exchange
    occurred:
    Q: Now, you did say you "blacked out", I mean, you
    didn't black out and go on the ground, right?
    A: Right.
    Q: And it wasn't completely black?
    A: Right. It was just in my head, I was – I just see my
    kids at – at moments, then I would come back and
    would just see my kids again.
    Q: And why were you seeing the kids at that moment?
    A: I didn't think I was going to make it out of there.
    And they . . . were the only things I could think about.
    The prosecutor also asked her whether she ever told her children about the
    robbery, to which she responded in the negative. Grant said she no longer
    worked in retail because the event was so traumatic.
    Defendant argues that the prosecutor in closing impermissibly focused on
    the virtues of the victims and the emotional toll of the trial itself. The prosecutor
    said, for example, that Grant was "brave [to] come here and tell [the jury] her
    story of the terrorization that those two women went through at [defendant's]
    hands." The prosecutor also said: "it's an ID case built around these two women,
    23                                   A-2859-15T3
    one who told you that they love their job and couldn't do it again, who told you
    we still have not told our children." He added:
    I'm going to ask you to give them the credibility and the
    believability that they deserve because they went
    through something that nobody should have to go
    through. Nobody who is working at ten of 9 [sic] with
    six kids, for one, and three at home, should through that
    for $150 -- $200. That's what they did. And they told
    you he did it.
    Defense counsel did not object to these questions or to the comments made
    in summation. Although some of the testimony was no doubt appropriate in that
    the employees, to satisfy the statute, arguably needed to describe the effect of
    the robbery, additional details were irrelevant, and designed to do nothing more
    than present them in a sympathetic light.         Questioning intended to elicit
    sympathy has no place in a fair trial. See State v. Rivera, 
    437 N.J. Super. 434
    ,
    463 (App. Div. 2014).
    VI.
    Defendant also contends that Castellano made reference, to his detriment,
    to defendant being involved in an earlier suspicious stop in an analogous
    argument to the claim prior bad acts were improperly introduced. See N.J.R.E.
    404(b). The prosecutor said in summation that the white van was "initially
    stopped for suspicious behavior, they were let go, the defendant was a passenger
    in it." In addition to his argument that the characterization was prejudicial and
    24                                 A-2859-15T3
    improper, defendant also contends it was in direct conflict with a pretrial
    stipulation that the jury would be informed of the prior stop, but told that they
    should not "consider such contact with the police as prejudicing [defendant] in
    any way."
    The questioning complied with that stipulation—Castellano was not asked
    for the reasons for the stop nor did the prosecutor suggest it was attributable to
    any wrongdoing on the part of defendant. Castellano, however, when asked if
    he was "involved in a motor vehicle stop of what type of vehicle?" replied, "[I]t
    was a suspicious vehicle." The prosecutor referred to it in closing in that
    manner. But the references were fleeting, and it was clear that defendant was
    not charged with anything as a result of the stop. It was unlikely to have
    prejudiced the outcome. See R. 2:10-2.
    VII.
    "Generally, a prosecutor is limited to commenting upon the evidence and
    the reasonable inferences to be drawn therefrom." State v. Bucanis, 
    26 N.J. 45
    ,
    56 (1958). However, this rule does not preclude the prosecutor from making a
    vigorous and forceful presentation of the State's case, possibly couched in
    "trenchant terms."   
    Ibid.
     "[E]very excursion outside the evidence will not
    necessarily vitiate a conviction and [ ] on the question whether the improper
    comment shall have that effect, the making by trial counsel of a timely and
    25                                 A-2859-15T3
    proper objection and the action of the trial judge in connection therewith are
    ordinarily controlling considerations."      State v. Vaszorich, 
    13 N.J. 99
    , 119
    (1953).
    "[N]ot every suspected deviation from perfection on the part of a
    prosecutor will justify a reversal of a conviction." Bucanis, 
    26 N.J. at 56
    . Before
    there is a reversal, the infraction must be clear and unmistakable. 
    Ibid.
     The
    prosecutor's conduct must have been so clearly and unmistakably improper and
    substantially prejudiced defendant's right to have a jury fairly evaluate the merits
    of his defense. State v. Smith, 
    167 N.J. 158
    , 181-82 (2001). If defense counsel
    does not object to the prosecutor's remarks, the "remarks will not be deemed
    prejudicial" as "[t]he failure to object suggests that defense counsel did not
    believe the remarks were prejudicial at the time they were made." Frost, 
    158 N.J. at 83-84
    .
    Defendant contends that some of the prosecutor's comments, such as about
    the meaning of guilt beyond a reasonable doubt was improper.               He also
    commented upon the changes in defendant's appearance from the time of arrest
    to the time of trial, specifically, that defendant's hairstyle was different, he had
    grown facial hair, and that his eyebrows were different. Defendant asserts that
    the prosecutor suggested that defendant changed his appearance in an attempt to
    26                                  A-2859-15T3
    deceive the jury. Standing alone the statements may have been fair comment on
    the evidence. Standing alone they may have been harmless error.
    It is improper for the prosecution to accuse the defendant of conspiring
    with his counsel to "conceal and distort the truth" or deceive the jury. State v.
    Darrian, 
    255 N.J. Super. 435
    , 457 (App. Div. 1992). Similarly, the prosecutor
    should not "argue that defense counsel was misdirecting the jury from the truth
    and trying to 'trip up' honest witnesses." Ibid.; see also State v. Sherman, 
    230 N.J. Super. 10
    , 16 (App. Div. 1988). However, it is "not improper for the
    prosecutor to comment on the credibility of the defendant." Darrian, 
    255 N.J. Super. at 458
    . When placed side by side with other problematic statements,
    however, they may have affected the fairness of the process.
    With regard to reasonable doubt, the prosecutor said:
    Confidence and accuracy.           [Seventy-five]
    percent. Doesn't sound great, but remember what
    beyond a reasonable doubt is. More likely than not is
    [fifty-one] percent. Absolute certainty is 100 percent.
    Nowadays, my kids get grades of 110. I don't know
    how you do that, but they get 110. I thought 100
    percent was the most you can go. [Seventy-five]
    percent is within that range, but there's a qualification
    there.
    If Ms. Grant said, I was 100 percent certain, but
    I didn't see his hair, how credible is that? And they each
    said: the hair threw me off. I've got to factor that in.
    They did hand manipulation, everything, to try to adjust
    for the hair. And what did Detective Martin say? I was
    27                                A-2859-15T3
    stuck with that photo and I had to adjust for the hair.
    So I submit to you that her [seventy-five] percent is 100
    percent based on what she saw, and she saw this. She
    saw this. This close.
    A review of the context in which these statements were made, however,
    makes clear that the discussion was not about reasonable doubt, but rather the
    witness's identification of defendant. See Frost, 
    158 N.J. at 85
    .
    The prosecutor urged the jury to "do [its] job[,]" coming dangerously close
    to a call to action, or asking the jury to protect society, or asking them to send a
    message to those who commit crimes. "Warnings to a jury about not doing its
    job is considered to be among the most egregious forms of prosecutor
    misconduct." State v. Acker, 
    265 N.J. Super. 351
    , 356-57 (App. Div. 1993)
    (finding that the prosecutor's argument that it was the function of the jury to
    protect young victims of alleged sexual offenses was improper); see also State
    v. Rose, 
    112 N.J. 454
    , 521 (1988); State v. Knight, 
    63 N.J. 187
     (1973); State v.
    Plowden, 
    126 N.J. Super. 228
     (App. Div. 1974) ("We do not approve of the
    argument that it's the jury's job to protect society). A call to action was both
    unnecessary and has no place in a fair trial.
    VIII.
    We agree with defendant that Martin gave Grant positive feedback. The
    judge should have included the feedback factor in the Henderson jury instruction
    28                                  A-2859-15T3
    she gave.     State v. Henderson, 
    208 N.J. 208
     (2011).          This would have
    safeguarded the jury's assessment of the identifications. In the event of a retrial,
    the court should consider charging the jury as to all of the pertinent Henderson
    factors, including feedback and systems variables. See Model Jury Charges
    (Criminal),   "Identification:   In-Court     and   Out-of-Court   Identifications"
    (effective Sept. 4, 2012).
    It bears noting that the court did conduct a Henderson hearing before trial,
    and found the out-of-court identifications to be reliable. The court did not find
    any feedback as required by the case. Martin did, however, ask where the victim
    had previously seen the person chosen from the array—but he improperly went
    on to ask Grant if the person she identified was "the person who committed the
    robbery," thus providing confirming feedback. He also probed a difference
    between the quantity of hair in the photograph included in the photo array as
    opposed to that which she described at the time of the robbery. After Grant
    explained the difference between hairstyles, Martin said "sounds good."
    IX.
    This is one of those rare cases in which, even if none of the points
    defendant raises was prejudicial error necessitating a new trial, certainly the
    cumulative effect requires it. See State v. Orecchio, 
    16 N.J. 125
    , 129 (1954).
    29                                  A-2859-15T3
    We do not reach defendant's other arguments; they are made moot by this
    decision.
    Reversed and remanded.
    30                            A-2859-15T3