IN THE MATTER OF PROCEEDINGS BY THE COMMISSIONER OF BANKING AND INSURANCE, ETC. (NEW JERSEY DEPARTMENT OF BANKING AND INSURANCE) ( 2019 )


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  •                             NOT FOR PUBLICATION WITHOUT THE
    APPROVAL OF THE APPELLATE DIVISION
    This opinion shall not "constitute precedent or be binding upon any court." Although it is posted on the
    internet, this opinion is binding only on the parties in the case and its use in other cases is limited. R. 1:36-3.
    SUPERIOR COURT OF NEW JERSEY
    APPELLATE DIVISION
    DOCKET NO. A-2223-17T2
    IN THE MATTER OF
    PROCEEDINGS BY THE
    COMMISSIONER OF BANKING
    AND INSURANCE, STATE OF
    NEW JERSEY TO FINE CHARLES
    BOAS PURSUANT TO THE NEW
    JERSEY INSURANCE FRAUD
    PREVENTION ACT, N.J.S.A.
    17:33A-1 to -30.
    ______________________________
    Submitted January 30, 2019 – Decided February 22, 2019
    Before Judges Accurso, Vernoia and Moynihan.
    On appeal from the New Jersey Department of Banking
    and Insurance.
    Brach Eichler LLC, attorneys for appellant Charles
    Boas (Keith J. Roberts, of counsel and on the briefs;
    Shannon M. Carroll, on the briefs).
    Gurbir S. Grewal, Attorney General, attorney for
    respondent Commissioner of Banking & Insurance
    (Melissa H. Raksa, Assistant Attorney General, of
    counsel; Adam B. Masef, Deputy Attorney General, on
    the brief).
    PER CURIAM
    Appellant Charles Boas appeals from New Jersey Department of Banking
    and Insurance (Department) orders denying his motion to vacate a final order
    directing that he pay $500,000 in civil and administrative penalties for his
    submission of 1011 fraudulent insurance claims, a $1000 statutory insurance
    fraud surcharge, $53,384.52 in restitution and $3459 in attorneys' fees, and
    denying his motion for reconsideration. Based on our review of the record in
    light of the applicable law, we are convinced the Department's orders are
    supported by substantial credible evidence and are not arbitrary, capricious or
    unreasonable, and affirm.
    I.
    Boas is a licensed chiropractor in the State of New Jersey. In 2012, he
    was charged in an indictment with sixty counts of second-degree health care
    claims fraud, N.J.S.A. 2C:21-4.3(a), and one count of third-degree theft by
    deception, N.J.S.A. 2C:20-4, for allegedly billing Horizon Blue Cross Blue
    Shield (Horizon) for services he did not render. In April 2014, Boas pleaded
    guilty to third-degree health care claims fraud and was sentenced in July 2014
    to a two-year term of probation.
    A-2223-17T2
    2
    A. The Order To Show Cause
    In September 2014, the Department's Commissioner commenced an
    administrative proceeding by filing an order to show cause alleging Boas
    violated N.J.S.A. 17:33A-4(a)(1), which in pertinent part provides that a person
    violates the New Jersey Insurance Fraud Protection Act (Act)1 by "[p]resent[ing]
    or caus[ing] to be presented any written or oral statement as part of, or in support
    of . . . a claim for payment or other benefit pursuant to an insurance policy . . .
    knowing that the statement contains any false or misleading info rmation
    concerning any fact or thing material to the claim."
    The order to show cause alleged that from 2003 to 2007 Boas submitted
    claims for insurance payments to Horizon for chiropractic services he did not
    provide. More particularly, count one of the order to show cause alleged Boas
    submitted claims for payment for 498 dates of service for patient A.O. 2 from
    2003 through 2007 and received $28,962.40 in payments from Horizon, but A.O.
    had only seen Boas a total of seven to fourteen times and had not seen Boas
    since 2004. Count two alleged Boas submitted claims to Horizon for 531 dates
    of service between June 2003 and January 2007 for patient A.O., Jr., and
    1
    N.J.S.A. 17:33A-1 to -30.
    2
    We identify the putative patients by use of initials to protect their privacy.
    A-2223-17T2
    3
    received $16,759 from Horizon, but Boas provided treatment to A.O., Jr., during
    only two to three months in 2003. In count three, it was alleged Boas submitted
    seventy-two claims to Horizon for dates of service between October 2005 and
    July 2006 for E.M. and received $4650 in payments from Horizon, but Boas
    only saw E.M. for an initial consultation and never saw E.M. again. Count four
    alleged Boas submitted claims for providing services to E.M., Jr., on fifty-eight
    separate dates and received $3013.12 from Horizon, but E.M., Jr., "had never
    been treated by Boas."
    The order to show cause set forth the statutory penalties and surcharge
    that could be imposed for the alleged violations, and explained Boas was liable
    for the Department's attorneys' fees and restitution of the sums he received from
    Horizon for services he did not provide. The order to show cause further
    explained that Boas had twenty days from his receipt of the order to show cause
    to request a hearing and that, if he failed to do so, his right to a hearing would
    be deemed waived and the allegations would be deemed admitted.
    The Department served, and Boas received, the order to show cause in
    September 2014. 3 The Department again served Boas with the order to show
    3
    The order was served on Boas by certified mail on September 26, 2014.
    A-2223-17T2
    4
    cause in December 2014, 4 and at that time informed Boas that if he did not
    respond within seven days, his right to a hearing would be deemed waived and
    the Commissioner would dispose of the matter.
    Boas failed to respond to the order to show cause. On November 16, 2015,
    the Commissioner rendered a final agency decision, entering a detailed final
    order finding Boas violated the Act by submitting at least 1011 fraudulent claims
    for payment to Horizon for services he did not provide. The final order also
    directed that Boas pay $500,000 in civil and administrative penalties pursuant
    to N.J.S.A. 17:33A-5 and N.J.A.C. 11:16-7.6, a $1000 statutory insurance fraud
    surcharge in accordance with N.J.S.A. 17:33A-5.1, $3459 in attorneys' fees
    pursuant to N.J.S.A. 17:33A-5(c) and N.J.A.C. 11:16-7.9(c), and $53,384.52 in
    restitution pursuant to N.J.S.A. 17:33A-5(c) and N.J.A.C. 11:16-7.9(c).
    B. Boas's Motion To Vacate The Final Order
    Four months later, in March 2016, Boas filed a motion to vacate the final
    order. In support of the motion, Boas submitted a certification asserting that
    upon his receipt of the order to show cause on September 26, 2014, he called the
    attorney who represented him in the criminal proceeding, forwarded the order
    to show cause to the attorney by telefax, and was assured by the attorney that he
    4
    The order was served on Boas by certified mail on December 14, 2014.
    A-2223-17T2
    5
    "would handle the matter." Boas also certified that he received the December
    2014 "second notice" concerning the order to show cause and forwarded it by
    telefax to the attorney. Boas annexed to his certification telefax transmission
    receipts he claimed confirmed that he forwarded the order to show cause to the
    attorney in September and December 2014.
    Boas also certified that, "[o]ver time, [he] received assurances from [the
    attorney] that [the administrative] matter would be handled."         He said the
    attorney "eventually requested an additional retainer" to represent Boas in the
    matter and that he paid the attorney $2000 "to represent [him] on this matter and
    a matter before the Board of Chiropractic Examiners." Boas annexed to his
    certification a July 6, 2015 check in the amount of $2000 that is payable to the
    attorney.
    Boas further certified that when he learned of the November 2015 final
    order, he "was shocked to learn that the application was unopposed" because he
    had the attorney's "assurances that [he] was being represented on this matter."
    Boas stated that he "reached out to" the attorney but "did not receive a response."
    According to Boas, he then retained different counsel.
    Boas's certification offered the conclusory assertion that he "had a clear
    defense to this case." He did not identify the putative defense or provide any
    A-2223-17T2
    6
    facts supporting a defense to the allegations contained in the order to show
    cause.
    The Department opposed Boas's motion, arguing he failed to make any
    showing, beyond his bald assertion, that he had a meritorious defense to the
    allegations in the order to show cause. The Department also argued Boas did
    not demonstrate excusable neglect for his failure to respond to the order to show
    cause because the telefax reports he supplied do not identify the documents sent
    to the attorney and Boas did not exercise reasonable diligence by following up
    with his attorney after service of the order to show cause in September and
    December 2014 and prior to entry of the final order in November 2015. The
    Department claimed Boas did not provide a retainer agreement showing the
    attorney was retained to represent him in the Department's proceeding and there
    was no evidence corroborating Boas's claim the $2000 check was for his
    retention of the attorney for the Department's proceeding.
    In a detailed and comprehensive November 7, 2016 written order, the
    Commissioner denied Boas's motion to vacate the final order.                 The
    Commissioner noted that although the New Jersey Court Rules do not govern
    administrative agency proceedings, agencies have used the principles in the
    Rules as a guide to determine requests for relief from final orders. In his
    A-2223-17T2
    7
    consideration of Boas's motion to vacate the final order, the Commissioner
    utilized Rule 4:50-1 as a guide. Indeed, in support of his motion to vacate, Boas
    argued he was entitled to relief from the final order under the principles in Rule
    4:50-1(a), which allows relief from a final order due to "mistake, inadvertence,
    surprise, or excusable neglect." To obtain relief from a default judgment under
    Rule 4:50-1(a), a moving party must demonstrate "that the neglect to answer
    was excusable under the circumstances and that he [or she] has a meritorious
    defense." Bernhardt v. Alden Café, 
    374 N.J. Super. 271
    , 277 (App. Div. 2005)
    (quoting Mancini v. EDS, 
    132 N.J. 330
    , 334 (1993)).
    The Commissioner determined that "a default judgment will not be
    disturbed unless the failure to answer or otherwise appear and defend was
    excusable under the circumstances and unless the defendant has a meritorious
    defense[,] either to the cause of action itself, or . . . to the quantum of damages."
    The Commissioner noted that in his motion to vacate the final order, Boas did
    not challenge the penalties imposed and failed to present any evidence
    establishing a meritorious defense to the charges in the order to show cause. The
    Commissioner further determined Boas did not establish excusable neglect for
    his failure to timely respond to the order to show cause because he did not
    indicate when his purported conversations with the attorney occurred or what
    A-2223-17T2
    8
    "assurances" the attorney provided, the $2000 check to the attorney is dated
    eight months after Boas received the December 2014 second notice concerning
    the order to show cause, and there is no evidence the check was a retainer for
    the attorney's services in this matter because Boas did not provide a retainer
    agreement. The Commissioner also found Boas did not provide an "adequate
    explanation as to what happened during the [fourteen] months or so in between
    September 26, 2014, when Boas certifie[d] . . . he first sent the [order to show
    cause] to [the attorney], and November[] 2015, when the [f]inal [o]rder was
    issued," made no showing he followed up with the attorney or inquired
    concerning the status of the matter, and offered no evidence showing he took
    any affirmative action to ensure that a defense to the charges in the order to
    show cause was timely presented. The Commissioner concluded Boas "fail[ed]
    to satisfy the standard" for relief from the final order "set forth in [Rule] 4:50-
    1(a)"5 and denied Boas's motion.
    C. Boas's Motion For Reconsideration
    Boas subsequently filed a motion for reconsideration. In support of the
    motion, Boas submitted a certification from counsel he retained following his
    5
    The Commissioner also found that Boas did not establish an entitlement to
    relief under Rule 4:50-1(f). Boas does not argue on appeal that finding was in
    error.
    A-2223-17T2
    9
    receipt of the November 2015 final order. Counsel certified that upon his
    retention, the motion to vacate the final order was filed "expeditiously" after he
    unsuccessfully attempted to obtain the Department's agreement to a consent
    order vacating the final order.
    Boas also submitted a certification supporting his reconsideration motion.
    He asserted for the first time that he had the following meritorious defense to
    the charges in the order to show cause: "[he] never intentionally billed for
    treatment, which was not rendered," and he did not "wrongfully bill[] for
    treatment to" the four individuals identified in the order to show cause. He also
    noted that the patients identified in the order to show cause are different from
    those patients listed in the charges in the indictment against him.
    In his reconsideration motion, Boas also challenged for the first time the
    penalties and reimbursement the Department required. Boas further asserted
    that he and his wife had already paid Horizon $146,000, 6 and that the civil and
    administrative penalties "have no relation to the amount allegedly paid" to him
    by Horizon for the services the Department asserts he did not provide.
    6
    Boas stated he "was audited by Horizon and as a result of irregularities in [his]
    notes, [he] . . . return[ed] $82,000 to Horizon." In addition, Boas claimed his
    wife "overpaid Horizon $64,000, which was never returned."
    A-2223-17T2
    10
    The Commissioner issued a lengthy and detailed order denying Boas's
    motion for reconsideration, finding Boas "failed to demonstrate that there is
    good cause to reopen or reconsider the default [f]inal [o]rder."                 The
    Commissioner found Boas did "not establish[] the necessary grounds for
    reconsideration" and "failed to demonstrate that [the order denying his motion
    to vacate the final order] was based upon a palpably incorrect or irrational basis
    or that there was a failure to consider, or appreciate the significance of probative,
    competent evidence."        The Commissioner further observed that "Boas
    improperly raise[d] additional arguments that were ascertainable at the time that
    Boas originally moved to vacate." The Commissioner found that, although Boas
    claimed he "billed in accordance with the treatment provided" and "would never
    have intentionally submitted false claims," Boas again offered "no legal or
    substantive response, other than this bald refutation without any evidentiary
    support" demonstrating a meritorious defense to the charges in the order to show
    cause.
    Boas argued, for the first time, he could not properly defend himself and
    provide a meritorious defense because he could not review the applicable patient
    charts and bills. The Commissioner found these arguments "inadequate and
    unpersuasive" because "Boas had adequate information and a substantial period
    A-2223-17T2
    11
    of time to attempt to at least formulate a response," and "Boas had control over
    the records of the claims that he submitted and could have attempted to answer
    based upon the [patient] initials" in the order to show cause. The Commissioner
    also found Boas could have "requested further information from [the
    Department] at any time, but he did not do so."
    The Commissioner determined Boas "failed to demonstrate that he has a
    meritorious defense," and rejected his assertion that the Commissioner
    improperly relied on his criminal conviction in denying his motion to vacate the
    final order. The Commissioner explained that although the order denying the
    motion to vacate stated "that Boas pleaded guilty to committing [t]hird[-d]egree
    [i]nsurance [f]raud and admitted to engaging in similar conduct as he did in the
    underlying allegations [of the order to show cause]," the order also noted that
    the factual circumstances alleged in the indictment and the order to show cause
    involved different time frames and alleged patients. Thus, the Commissioner
    found that the reference to Boas's guilty plea was "afforded no weight" and was
    irrelevant to the denial of Boas's motion to vacate the final order.
    In support of his reconsideration motion, Boas also argued for the first
    time that the Act requires a demonstration of intent, which he claimed was not
    proven. The Commissioner found Boas improperly raised the argument for the
    A-2223-17T2
    12
    first time in his reconsideration motion because it could have been asserted in
    support of his motion to vacate the final judgment. The Commissioner also
    found that the evidence supporting the order to show cause showed Boas sought
    payment from Horizon on at least 1011 claims for treatment that was not
    rendered, and those circumstances present "objective facts within his
    knowledge, and therefore a demonstration of intent need not be demonstr ated."
    The Commissioner also noted that Boas argued for the first time on his
    reconsideration motion that the $500,000 in civil and administrative penalties
    was "inequitable and without basis in the record" because he was paid only a
    total of $53,384.52 by Horizon on the 1011 false claims submitted.             The
    Commissioner explained that Boas "was exposed to a substantially higher fine"
    under the statute with a maximum exceeding $15,000,000.
    The Commissioner also analyzed the seven factors that must be considered
    in determining the reasonableness of civil penalties under the Act pursuant to
    Kimmelman v. Henkels & McCoy, Inc., 
    108 N.J. 123
    , 137-39 (1987): (1) the
    defendant's good or bad faith; (2) defendant's ability to pay; (3) the amount of
    profits defendant obtained from the illegal activity; (4) the injury to the public;
    (5) duration of the conspiracy; (6) the existence of criminal or treble damages
    actions; and (7) past violations. In particular, the Commissioner noted the
    A-2223-17T2
    13
    severe harm to the public resulting from a medical professional committing
    fraud; that Boas acted in bad faith because, with the number of claims submitted,
    he could not have reasonably thought his actions were lawful; an inability to pay
    can be outweighed by the other factors; the fraudulent conduct spanned a four-
    year period and resulted in over $50,000 in payments for false claims; Boas has
    a conviction for insurance fraud, though unrelated to this matter; and a $500,000
    penalty was well below the maximum potential penalty authorized by the Act.
    The Commissioner concluded the civil and administrative penalty imposed "was
    reasonable and necessary for Boas'[s] repeated acts of insurance fraud. Such a
    significant penalty demonstrates the appropriate level of opprobrium for such
    illegal conduct and serves to deter future acts of insurance fraud by Boas and
    [the] public at large."
    The Commissioner denied the motion for reconsideration, entered an
    order and this appeal followed.
    II.
    Our review of the Commissioner's final agency decision is limited. In re
    Herrmann, 
    192 N.J. 19
    , 27 (2007). We will not upset an agency's final quasi-
    judicial decision absent a "clear showing that it is arbitrary, capricious, or
    unreasonable, or that it lacks fair support in the record." 
    Id. at 27-28.
    This same
    A-2223-17T2
    14
    deferential standard applies to our review of the agency's choice of a disciplinary
    sanction. 
    Id. at 28.
    We "accord substantial deference to an agency head's choice
    of remedy or sanction." 
    Id. at 34-35
    (quoting Div. of State Police v. Jiras, 
    305 N.J. Super. 476
    , 482 (App. Div. 1997)).
    We review discipline only to determine whether the "punishment is so
    disproportionate to the offense, in the light of all of the circumstances, as to be
    shocking to one's sense of fairness." In re Stallworth, 
    208 N.J. 182
    , 195 (2011)
    (citation omitted). Moreover, as our Supreme Court has "cautioned, courts
    should take care not to substitute their own views of whether a particular penalty
    is correct for those of the body charged with making that decision." In re Carter,
    
    191 N.J. 474
    , 486 (2007). Measured against these standards, we find no basis
    to reverse the Commissioner's orders denying Boas's motions to vacate the final
    order and for reconsideration.
    In the first instance, it is necessary to observe that the arguments Boas
    presented to the Commissioner in support of his motion to vacate the final order
    were limited. He argued only that there was excusable neglect for his failure to
    respond to the order to show cause because he spoke to an attorney and received
    "assurances" the attorney would "handle" the matter. Boas did not provide any
    A-2223-17T2
    15
    facts supporting a meritorious defense to the allegations in the order to show
    cause other than a conclusory assertion that he had a "clear defense."
    Since the entry of the Commissioner's order denying his motion to vacate
    the final order, Boas has engaged in a consistent and gradual effort to ignore the
    record he presented in support of his motion by adding arguments and
    contentions in his motion for reconsideration and now on appeal that were
    simply never presented to the Commissioner in the first instance. For example,
    in support of his reconsideration motion he argued the civil and administrative
    penalty imposed was excessive, 7 and that he had a defense to the allegations in
    the order to show cause because he did not intend to overbill the patients. But
    those arguments were never presented in support of his motion to vacate the
    final order. Similarly, on appeal, he adds claims never asserted before the
    motion court, including that the final order should have been vacated because
    the allegations in the order to show cause were based on a faulty investigation.
    Our consideration of the Commissioner's order on Boas's motion to vacate
    the final order is, however, limited to the record presented to the Commissioner
    when the motion was made and decided. See, e.g., Capital Fin. Co. of Del.
    7
    In the order denying Boas's motion to vacate the final order, the Commissioner
    noted "Boas does not challenge the quantum of the sanctions imposed."
    A-2223-17T2
    16
    Valley v. Asterbadi, 
    398 N.J. Super. 299
    , 310 (App. Div. 2008) (explaining the
    validity of a court or agency's determination on a motion for reconsideration is
    limited to the record presented at the time of the initial motion); see also Nieder
    v. Royal Indem. Ins. Co., 
    62 N.J. 229
    , 234 (1973) (explaining that reviewing
    courts "will decline to consider questions or issues not properly presented
    [below] . . . when [the] opportunity for such a presentation is available 'unless
    the questions so raised on appeal go to the jurisdiction of the [proceeding] or
    concern matters of great public interest'" (quoting Reynolds Offset Co. v.
    Summer, 
    58 N.J. Super. 542
    , 548 (App. Div. 1959))); In re Stream
    Encroachment Permit, Permit No. 0200-04-0002.1 FHA, 
    402 N.J. Super. 587
    ,
    602 (App. Div. 2008) (noting we will not consider issues that were not raised
    before an administrative agency unless they are of public importance). Thus, in
    our analysis of the Commissioner's order denying Boas's motion to vacate the
    final order, we do not consider information or arguments Boas first presented in
    support of his reconsideration motion or which he attempts to inject in the record
    for the first time on appeal.
    Boas argues the Commissioner's denial of his motion to vacate the final
    judgment was arbitrary, capricious and unreasonable and lacks support in the
    record. Boas asserts he has meritorious defenses to the allegations in the order
    A-2223-17T2
    17
    to show cause based on the purported Department errors and miscalculations
    and there was otherwise good cause to vacate the final order. As noted, however,
    we do not consider his claims there were errors in the Department's investigation
    supporting meritorious defenses to the allegations in the order to show cause
    because he failed to present those claims to the Commissioner in support of his
    motion to vacate the final order and they do not go to the Commissioner 's
    jurisdiction or raise issues of public importance. 
    Nieder, 62 N.J. at 234
    ; see also
    Abbott v. Burke, 
    119 N.J. 287
    , 390 (1990) (finding it "unfair" to consider a claim
    on appeal that "was apparently never explicitly advanced as a claim until the
    hearing had concluded" before an administrative agency).
    Boas does not dispute that the Commissioner properly considered his
    motion to vacate the final judgment under the principles governing Rule 4:50-
    1(a), but argues the court erred in its application of those principles because he
    demonstrated excusable neglect and a meritorious defense.          See Marder v.
    Realty Constr. Co., 
    84 N.J. Super. 313
    , 318 (App. Div. 1964) ("Generally, a
    defendant seeking to reopen a default judgment must show that the neglect to
    answer was excusable under the circumstances and that he has a meritorious
    defense.").
    A-2223-17T2
    18
    The decision whether to grant a motion to vacate a default judgment under
    Rule 4:50-1 is accorded substantial deference and will not be disturbed absent a
    "clear abuse of discretion." Hous. Auth. of Morristown v. Little, 
    135 N.J. 274
    ,
    283 (1994); see also 
    Mancini, 132 N.J. at 334
    (finding the decision to vacate a
    default judgment is "left to the sound discretion of the trial court, and will not
    be disturbed absent an abuse of discretion"). "The rule is designed to reconcile
    the strong interests in finality of judgments and judicial efficiency with the
    equitable notion that courts should have authority to avoid an unjust result in
    any given case." Manning Eng'g, Inc. v. Hudson Cty. Park Comm'n, 
    74 N.J. 113
    , 120 (1977). There is an abuse of discretion "when a decision is 'made
    without a rational explanation, inexplicably departed from established policies,
    or rested on an impermissible basis.'" U.S. Bank Nat'l Ass'n v. Guillaume, 
    209 N.J. 449
    , 467-68 (2012) (quoting Iliadis v. Wal-Mart Stores, Inc., 
    191 N.J. 88
    ,
    123 (2007)).
    Motions to vacate default judgments should be viewed "with great
    liberality." 
    Mancini, 132 N.J. at 334
    (quoting 
    Marder, 84 N.J. Super. at 319
    ).
    "All doubts . . . should be resolved in favor of the parties seeking relief." 
    Ibid. That is so
    because of the importance we attach to securing a decision on the
    A-2223-17T2
    19
    merits. Davis v. DND/Fidoreo, Inc., 
    317 N.J. Super. 92
    , 100-01 (App. Div.
    1998).
    However, to prevail on a motion to vacate a judgment under Rule 4:50-
    1(a), a party is "compelled to prove the existence of a 'meritorious defense,'"
    
    Guillaume, 209 N.J. at 469
    (2012) (quoting Little, 
    135 N.J. 284
    ), because "[i]t
    would create a rather anomalous situation if a judgment were to be vacated on
    the ground of . . . excusable neglect, only to discover later that the defendant
    had no meritorious defense," 
    ibid. (first alteration in
    original) (quoting Shulwitz
    v. Shuster, 
    27 N.J. Super. 554
    , 561 (App. Div. 1953)); see also Shulwitz, 27 N.J.
    Super. at 561 (requiring the showing of a meritorious defense so "[t]he time of
    the courts, counsel and litigants [is] not . . . taken up by . . . a futile
    proceeding"). A court is required to "examine defendant's proposed defense to
    determine its merit." Bank of N.J. v. Pulini, 
    194 N.J. Super. 163
    , 166 (App. Div.
    1984).
    The record presented to the Commissioner on Boas's motion to vacate the
    final order is bereft of any evidence supporting a meritorious defense to the
    allegations in the order to show cause. For that reason alone, we are convinced
    the Commissioner did not abuse his discretion by finding Boas failed to establish
    A-2223-17T2
    20
    an entitlement to relief from the final order and denying his motion to vacate the
    order.
    Moreover, the Commissioner's finding Boas failed to demonstrate
    excusable neglect for his failure to respond to the order to show cause is
    supported by the record presented when the motion was decided. Boas contends
    he established excusable neglect based on vague references to his attorney's
    assurances he would handle the order to show cause. But the Commissioner
    aptly found that Boas failed to detail any action he took "to ensure that a defense
    against the Department's charges . . . was presented" during the eight months
    after he was first served with the order to show cause and before the $2000
    payment Boas asserts was a retainer for the attorney's representation. The
    Commissioner further found that Boas presented no evidence confirming the
    payment was for the attorney's retention to defend Boas in connection with the
    order to show cause or establishing he made any effort prior to the entry of the
    final order to ensure a response to the allegations was filed or to learn about the
    status of the matter.
    Indeed, Boas's certification demonstrates his putative attorney's alleged
    assurances could not be reasonably relied upon to ensure that a response to the
    order to show cause was, or would be, filed. Boas certified that he sent the
    A-2223-17T2
    21
    September 2014 order to show cause to the attorney and received assurances the
    attorney would "handle" the matter, but in December 2014 Boas was served with
    the order to show cause again with a notice that if he did not respond in seven
    days, the Commissioner would dispose of the matter. Thus, Boas knew in
    December 2014 that his putative attorney's alleged assurances were not true, but
    his certification offered no explanation why he thereafter assumed the same
    attorney would actually file a response to the order to show cause or why he
    took no steps to ensure the attorney did so.
    The Commissioner's findings support his determination that Boas failed
    to demonstrate excusable neglect for his failure to respond to the order to show
    cause. Boas's certification did not demonstrate that his failure to respond to the
    order to show cause "was 'attributable to an honest mistake that is compatible
    with due diligence.'" 
    Guillaume, 209 N.J. at 468
    (quoting 
    Mancini, 132 N.J. at 335
    ). As observed by the Commissioner, "[m]ere carelessness or lack of proper
    diligence on the part on an attorney is ordinarily not sufficient to entitle his
    clients to relief from an adverse judgment in a civil action." Baumann v.
    Marinaro, 
    95 N.J. 380
    , 394 (1984) (alteration in original) (quoting In re T., 
    95 N.J. Super. 228
    , 235 (App. Div. 1967)).
    A-2223-17T2
    22
    We are not persuaded by Boas's reliance on Regional Construction Corp.
    v. Ray, 
    364 N.J. Super. 534
    (App. Div. 2003). In Ray, the motion court vacated
    a default judgment because the defendant's supporting certification showed he
    had other pending litigation involving related claims and parties, forwarded the
    new complaint to the attorney handling those matters and assumed the attorney
    would interpose a defense.       
    Id. at 538-40.
       The defendant's supporting
    certification also included facts demonstrating meritorious defenses. 
    Id. at 539.
    The plaintiffs in Ray did not challenge the motion court's finding that the
    defendant demonstrated excusable neglect and a meritorious defense supporting
    relief from the default judgment. 
    Id. at 537,
    541. The issue on appeal was
    whether the motion court properly imposed a condition for granting relief from
    the default judgment. 
    Id. at 541.
    Our finding that "there were sufficient grounds
    for the vacating of the default judgment" was based solely on the information
    contained in the defendant's supporting certification which "seem[ed]
    reasonably sufficient to constitute excusable neglect." 
    Ibid. Here, Boas's supporting
    certification did not demonstrate any meritorious
    defenses to the order to show cause and, as the Commissioner found, Boas failed
    to provide sufficient details concerning his actions, and those of his putative
    attorney, to demonstrate a mistake compatible with due diligence. Contrary to
    A-2223-17T2
    23
    Boas's contention, in Ray we did not decide that vague assurances from a
    putative attorney that are unsupported by other evidence demonstrate excusable
    neglect. In addition, in Ray, there was no evidence the defendant had reason to
    question his assumption that his attorney would file a response to the complaint.
    In contrast, Boas's certification established he had every reason to doubt that his
    putative attorney would file a response to the order to show cause. Boas knew
    in December 2014 that despite his attorney's alleged assurances, no response
    was filed to the order to show cause when it was first served in September.
    In sum, Boas fails to demonstrate the Commissioner's findings and
    decision denying the motion to vacate were made "without a rational
    explanation, inexplicably departed from established policies, or rested on an
    impermissible basis." 
    Guillaume, 209 N.J. at 467-68
    (quoting 
    Iliadis, 191 N.J. at 123
    ). To the contrary, the Commissioner's findings are supported by the scant
    evidence Boas presented in support of his motion to vacate, are founded on
    established principles and do not rest on any impermissible bases. We therefore
    affirm the Commissioner's denial of Boas's motion to vacate the final order.
    We also affirm the Commissioner's denial of Boas's motion for
    reconsideration. We again note that Boas's reconsideration motion was founded
    on numerous arguments, including those related to the amount of the penalties
    A-2223-17T2
    24
    imposed and purported meritorious defenses, that were simply never presented
    to the Commissioner in support of the motion to vacate the default judgment. It
    was appropriate for the Commissioner to reject Boas's arguments, asserted for
    the first time on his motion for reconsideration. Capital Fin. Co. of Del. 
    Valley, 398 N.J. Super. at 310
    (explaining a motion for reconsideration reviews an order
    "based on the evidence before the court on the initial motion" and does not
    "serve as a vehicle to introduce new evidence in order to cure an inadequacy in
    the motion record").
    The remaining arguments made in support of the reconsideration motion
    constituted a mere rehashing of the limited contentions Boas presented in
    support of his motion to vacate the final order.        For the reasons already
    explained, the Commissioner correctly addressed those arguments in his denial
    of the motion to vacate the final judgment. 
    Ibid. ("Reconsideration cannot be
    used to . . . reargue a motion.").
    We last address Boas's argument that the sanction imposed by the
    Commissioner is inequitable. To be sure, the $500,000 penalty imposed by the
    final order is substantial.      However, the penalty was imposed by the
    Commissioner's final order, and Boas did not address the penalty or claim he
    had a meritorious defense to the penalty in his motion to vacate the final order.
    A-2223-17T2
    25
    Thus, he effectively raises the issue of his purported meritorious defense to the
    final order's imposition of the penalty for the first time on appeal. Because the
    issue does not pertain to the Commissioner's jurisdiction or any issue of public
    importance, we will not address the merits of Boas's claim the penalty is
    inequitable. 
    Nieder, 62 N.J. at 234
    . We add only that, given the substantial
    deference we afford an agency's choice of remedy or sanction, 
    Herrmann, 192 N.J. at 34-35
    , and all of the circumstances found by the Commissioner in the
    final order, we do not find the penalty, imposed for Boas's 1011 violations of
    the Act occurring over a four-year period, "is so disproportionate to the offense
    . . . as to be shocking to one's sense of fairness." 
    Stallworth, 208 N.J. at 195
    (citation omitted).
    Affirmed.
    A-2223-17T2
    26