JEFFREY S. JACOBS VS. MARK LINDSAY AND SON PLUMBING & HEATING, INC. (L-3120-14, ESSEX COUNTY AND STATEWIDE) , 458 N.J. Super. 194 ( 2019 )


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  •                NOT FOR PUBLICATION WITHOUT THE
    APPROVAL OF THE APPELLATE DIVISION
    SUPERIOR COURT OF NEW JERSEY
    APPELLATE DIVISION
    DOCKET NO. A-3854-16T1
    JEFFREY S. JACOBS,
    Plaintiff-Appellant/               APPROVED FOR PUBLICATION
    Cross-Respondent,
    February 20, 2019
    v.                                         APPELLATE DIVISION
    MARK LINDSAY AND SON
    PLUMBING & HEATING, INC.,
    JOHN STRETAVSKI, individually,
    and MARK D. LINDSAY,
    individually,
    Defendants-Respondents/
    Cross-Appellants.
    ______________________________
    Argued September 13, 2018 – Decided February 20, 2019
    Before Judges Fuentes, Accurso and Moynihan.
    On appeal from Superior Court of New Jersey, Law
    Division, Essex County, Docket No. L-3120-14.
    Anthony M. Rainone argued the cause for
    appellant/cross-respondent (Brach Eichler, LLC,
    attorneys; Anthony M. Rainone, of counsel and on the
    briefs; David J. Klein and Kent D. Anderson, on the
    briefs).
    Steven K. Parness argued the cause for
    respondents/cross-appellants (Methfessel & Werbel,
    attorneys; Steven K. Parness, of counsel and on the
    briefs; Boris Shapiro, on the brief).
    The opinion of the court was delivered by
    FUENTES, P.J.A.D.
    Plaintiff Jeffrey S. Jacobs hired defendant Mark Lindsay and Son
    Plumbing & Heating, Inc. (MLSP) to repair his home air conditioning unit.
    Defendant made three service calls to repair the unit but was unable to correct
    the problem. After each service call, defendant provided plaintiff with an
    invoice that described the services performed and the parts installed. Plaintiff
    issued checks for the first two service calls.            After defendant's third
    unsuccessful attempt to repair the unit, plaintiff refused to pay for this service
    call and placed a stop-payment order 1 on the two previously issued checks.
    Instead of filing a civil action against plaintiff to recover the value of the
    services rendered, John Stretavski, an employee of MLSP, and defendant Mark
    Lindsay, owner of MLSP, filed an incident report with the Borough of
    Caldwell Police Department and accused plaintiff of theft of services. 2 After
    investigating defendant's allegation, the Caldwell Police Department formally
    charged plaintiff with the criminal offense of theft of services.           Plaintiff
    1
    See N.J.S.A. 12A:4-403(a).
    2
    See N.J.S.A. 2C:20-8(a).
    A-3854-16T1
    2
    retained an attorney to represent him in this criminal matter. The Caldwell
    Municipal Court dismissed the complaint against plaintiff for lack of probable
    cause.
    Plaintiff thereafter filed a civil action against defendants alleging
    violations of the Consumer Fraud Act, N.J.S.A. 56:8-1 to -210 (CFA),
    malicious prosecution, defamation, and tortious interference with economic
    relationship.3 After joinder of issue and exchange of discovery, the parties
    filed cross-motions for summary judgment. The Law Division Judge assigned
    to the case at the time granted plaintiff's motion for summary judgment on the
    CFA claims and denied defendants' cross-motion seeking the dismissal of
    plaintiff's complaint in its entirety. The judge found defendants violated the
    consumer protection provisions in N.J.S.A. 56:8-151 and N.J.A.C. 13:45A-
    10.2 when they failed to provide plaintiff with a written contract describing the
    services they agreed to provide and the methods used to determine the total
    charges for labor and parts.         She found defendants engaged in an
    unconscionable commercial practice under N.J.S.A. 56:8-2, when they filed a
    criminal complaint against plaintiff as means of collecting a consumer debt.
    Finally, the judge found the attorneys' fees and related costs plaintiff incurred
    3
    Plaintiff's complaint originally included a count alleging intentional
    infliction of emotional distress. He withdrew this count before the court
    decided his motion for summary judgment.
    A-3854-16T1
    3
    in the defense of the criminal charges constituted an "ascertainable loss" under
    N.J.S.A. 56:8-19 as an "out-of-pocket loss." See Thiedemann v. Mercedes-
    Benz USA, LLC, 
    183 N.J. 234
    , 248 (2005).
    The judge held that the quantum of damages plaintiff was entitled to
    receive on the CFA claim and the viability of his common law claim of
    malicious prosecution were matters to be decided by a jury. The case was
    thereafter assigned to a different judge.     On April 28, 2016, the parties
    appeared before this new judge and announced that they had reached a
    settlement agreement. As described by the judge, defendants agreed to pay
    plaintiff $45,000 "for any violation of the Consumer Fraud Act, except
    attorneys' fees . . . incurred by the plaintiff in prosecuting the consumer fraud
    action." In exchange, plaintiff agreed to dismiss the remaining common law
    claims of malicious prosecution, tortious interference, and defamation. On
    April 13, 2017, the judge awarded plaintiff $19,800 in attorneys' fees. On June
    15, 2016, the parties executed an eighteen-page Settlement Agreement and
    General Release that comprehensively describes the terms of the settlement.
    Against this procedural backdrop, plaintiff appeals the April 18, 2017
    order awarding only $19,800 in counsel fees and costs. Defendants cross-
    appeal the December 18, 2015 order granting plaintiff's motion for summary
    judgment on his CFA claim. After reviewing de novo the record developed
    A-3854-16T1
    4
    before the Law Division, Davis v. Brickman Landscaping, Ltd., 
    219 N.J. 395
    ,
    405 (2014), and applying the standards codified in Rule 4:46-2(c), we
    conclude defendants knowingly and voluntarily bargained away their right to
    challenge the Law Division's December 18, 2015 order and dismiss their cross-
    appeal accordingly. With respect to plaintiff's direct appeal, we reverse the
    April 18, 2017 order and remand for the court to apply the standards
    established by our Supreme Court to determine anew the amount of counsel
    fees plaintiff is entitled to receive as a prevailing party under N.J.S.A. 56:8-19.
    Rendine v. Pantzer, 
    141 N.J. 292
    , 316-45 (1995).
    I
    At all times relevant to this case, plaintiff worked as a financial advisor.
    On July 15, 2013, plaintiff went to the home of his client Ed Kohler. During
    this encounter, plaintiff told Kohler that his air conditioning unit had
    malfunctioned and he could not get anyone to come fix it. Kohler contacted
    his friend, defendant John Stretavski, general manager of defendant MLSP, a
    home improvement contractor that services residential air conditioning units.
    Stretavski agreed to go to plaintiff's home that night to attempt to repair the
    unit.    Stretavski also contacted his boss, defendant Mark Lindsay, for
    permission to go on this service call. According to Stretavski, he told plaintiff
    that he would have to charge him for the service call. Thereafter, Stretavski
    A-3854-16T1
    5
    met plaintiff at Kohler's home and the three drove to plaintiff's home in
    separate vehicles.
    Stretavski replaced the air conditioner unit's capacitor with a new one he
    had in his truck. Although he told plaintiff the unit most likely needed a new
    motor, he believed he may be able to get the old motor working with a new
    capacitor. According to Stretavski's deposition testimony, plaintiff approved
    this attempted repair.   The "blower motor" started running after Stretavski
    replaced the capacitor. Stretavski testified that he explained to plaintiff that
    "based upon the noise [he] heard [he] was not sure if the blower motor would
    last five minutes or five months."
    At this point, the three men (plaintiff, Stretavski, and Kohler) went
    outside to check "the charge of the unit." Stretavski also checked the amount
    of refrigerant available and found the pressure was low. Stretavski testified he
    told plaintiff the unit needed more refrigerant. Once again, Stretavski testified
    plaintiff approved adding more refrigerant after Stretavski told him the price.
    As soon as Stretavski added the refrigerant, he heard a loud noise from the
    basement. In Stretavski's words: "[s]o that was indicative that I lost air flow
    and the motor went."
    Stretavski told plaintiff that the unit required a new motor. Because he
    did not have a replacement motor in his truck, he would have to return the next
    A-3854-16T1
    6
    day to install it. According to Stretavski, he told plaintiff the price of a motor
    was between $500 and $800. He also provided him with a handwritten invoice
    for the work he had done that night, which amounted to $596.06. Plaintiff
    wrote a check for this amount but did not sign the invoice. When asked about
    plaintiff's failure to sign the invoice, Stretavski explained: "I felt comfortable
    with him as far as being an acquaintance of Ed Kohler."
    Stretavski returned to plaintiff's home the next day and installed the new
    blower motor. However, when Stretavski started the system, he noticed "once
    again that large line that we typically see condensation forming after a little bit
    of time was not present yet again." Stretavski went outside and determined
    "that the system had absolutely no Freon.         There was zero.     No Freon."
    Stretavski acknowledged: (1) he had added Freon the previous day; (2) there
    was a leak; and (3) he did not check if there was a leak before installing a new
    blower motor because he needed air flow. Stretavski testified that plaintiff
    "started to get a little bit annoyed" when he told him that he would need to
    perform a nitrogen test to determine where the leak in the system was located.
    Stretavski provided plaintiff with an invoice for the new motor, which pla intiff
    paid with a check. On the invoice for the new motor, Stretavski also wrote the
    price of the nitrogen test was an additional $289.22. Plaintiff and Stretavski
    A-3854-16T1
    7
    then arranged to have two technicians from MLSP come to perform the
    nitrogen test.
    The two technicians arrived to perform the nitrogen test later that same
    day. Plaintiff authorized the technicians to perform the test. They discovered
    a leak in the coil. Technician Kenneth Bryan told plaintiff the coil needed to
    be replaced. He also advised plaintiff to replace the entire unit and estimated
    the coil replacement alone would cost "a couple thousand."           Plaintiff told
    Bryan that he did not want to replace the coil. When Bryan gave him the $289
    invoice for the nitrogen test, plaintiff refused to pay it. Bryan called Stretavski
    to apprise him of plaintiff's refusal to pay. Stretavski instructed Bryan to
    write: "to be billed" on the invoice, and told him they would deal with it at a
    later time. According to plaintiff, after this interaction, no one from MLSP
    contacted him to resolve the billing dispute.      In his deposition, Stretavski
    testified he called plaintiff on July 16, 2013 and left a voicemail. Stretavski
    claimed plaintiff did not return his call. It is undisputed that plaintiff did not
    pay for the third service call and thereafter placed a stop payment order on the
    two checks he previously issued to defendants.
    On August 21, 2013, Stretavski gave a "Voluntary/Witness Statement" to
    the Caldwell Police Department that described his interactions with plaintiff
    concerning the three service calls that failed to repair the air conditioning unit.
    A-3854-16T1
    8
    Stretavski also gave the police officers copies of all three invoices, and copies
    of the two checks which were the subject of the stop payment orders. Caldwell
    Police Detective Sergeant Brad Palatucci's investigation of this matter
    consisted entirely of speaking with plaintiff, Stretavski, and Kohler. Based
    exclusively on what he learned from these conversations, Palatucci issued a
    Summons Complaint against plaintiff on October 15, 2013, charging him with
    the criminal offense of third degree theft of services pursuant to N.J.S.A.
    2C:20-8(a). Palatucci provided the following evidential basis to support this
    charge:
    [Jacobs] did: within the jurisdiction of this court,
    commit the offense of theft by purposely obtaining
    services, to wit plumbing and air conditioning repair
    services (Mark Lindsay Plumbing), without payment
    or offer to pay by cancelling checks for payment
    before payment could be cleared and refusing to pay
    for services, knowing the services are only available
    for compensation, specifically by, writing check
    number 1064 in the amount of $596.06 to satisfy
    invoice 13901 and check number 1065 in the amount
    of [$]575.55 to satisfy invoice number 13903 and
    cancelling said checks before payment could be
    completed and refusing to pay invoice number 16519
    after all services had been rendered.
    At his deposition, Palatucci admitted he told plaintiff he would not file
    criminal charges against him if he agreed to pay MLSP the three disputed
    invoices. When plaintiff refused, Palatucci told him he had twenty-four hours
    to turn himself in or a warrant would issue for his arrest. On October 17,
    A-3854-16T1
    9
    2013, plaintiff retained counsel and surrendered himself to the Caldwell Police
    Department where he was photographed, fingerprinted, and otherwise
    processed as a defendant facing criminal charges. On November 18, 2013,
    plaintiff appeared before the Caldwell Municipal Court for arraignment. With
    the consent of the municipal prosecutor, the municipal court judge dismissed
    the complaint for lack of probable cause.      It is undisputed, however, that
    plaintiff's professional status as a financial professional required him to amend
    his "Uniform Application for Securities Industry Registration or Transfer" to
    reflect this criminal charge.
    Defendant Lindsay also admitted that MLSP has instituted criminal
    actions in the past as a means of collecting unpaid invoices. The following
    deposition testimony from Lindsay illustrates this point:
    Q. You mentioned before about a lawsuit that was
    filed to collect money that was due, was that brought
    by you individually or by your company?
    A. By the company.
    Q. Now, in that lawsuit was a criminal complaint filed
    on behalf of the company?
    A. No.
    ....
    Q. Why did you decide to sue as opposed to file a
    criminal complaint?
    A-3854-16T1
    10
    A. The amount of the money.
    Q. How much was the amount of the lawsuit?
    A. I don't know the exact amount, about $25,000.
    Q. And you mentioned that the criminal complaint that
    was - - that you filed the second time - - well, the first
    complaint, the first criminal complaint approximately
    14 years ago, do you recall how much that was for?
    A. No, I do not.
    Q. Do you recall the second one?
    A. Yes.
    Q. How much?
    A. I said that before. I think $2,500.
    Q. So did you decide to - - is it fair to say that because
    more was owed in connection with the lawsuit you
    decided to go the civil route as opposed to the criminal
    route?
    ....
    A. Yes.
    Q. . . . do you know how much Mr. Jacobs owes your
    company? According to defendants do you know how
    much - -
    A. What I [said], [$]1,400.
    Q. And the fact that it's [$]1,400, would that - - is that
    why a criminal complaint was filed as opposed to a
    lawsuit?
    A-3854-16T1
    11
    ....
    A. Yes.
    II
    We begin our analysis by addressing the arguments defendants' raised in
    their cross-appeal. Defendants' counsel prepared the consent order entered by
    the court on April 18, 2017. Defendants, "by and through their insurance
    carrier," agreed to pay plaintiff $45,000 to dismiss counts II, III, and IV in the
    complaint, "without admitting any fault or wrongdoing." With respect to the
    CFA claims, the parties acknowledged that the court had "determined that
    [p]laintiff proved a violation of the Consumer Fraud Act's (CFA) technical
    requirements and an unconscionable commercial practice, which resulted in an
    ascertainable loss pursuant to the CFA, rendering [p]laintiff a prevailing party
    and that determination is not altered or amended by this Consent Order."
    (Emphasis added).
    Despite these assertions, "[d]efendants reserve[d] the right to appeal the
    [c]ourt's prior grant of [s]ummary [j]udgment [under] the [CFA]."             The
    Consent Order also paradoxically provided that:
    should a higher court overturn the [c]ourt's ruling as to
    the Consumer Fraud Act, such a ruling will not (i)
    impact the settlement amount paid to [p]laintiff, and
    that no refund of any amount of the settlement shall be
    required by [p]laintiff; and (ii) [p]laintiff shall have
    the right to prosecute his CFA [claims] against
    A-3854-16T1
    12
    [d]efendants pursuant to an[d] in accordance with the
    higher court's ruling, but in the event that [p]laintiff
    does so, his remedy is limited to seeking an award of
    attorneys' fees and costs.
    It is a long-established principle of appellate jurisprudence in our State
    that an order consented to by the attorneys for each party is ordinarily not
    appealable. Winberry v. Salisbury, 
    5 N.J. 240
    , 255 (1950); see also N.J. Sch.
    Constr. Corp. v. Lopez, 
    412 N.J. Super. 298
    , 309 (App. Div. 2010); Janicky v.
    Point Bay Fuel, Inc., 
    410 N.J. Super. 203
    , 207 (App. Div. 2009). "This is
    because the rule allowing an appeal as of right from a final judgment
    contemplates a judgment entered involuntarily against the losing party." N.J.
    Sch. Constr. 
    Corp., 412 N.J. Super. at 309
    (citing Cooper Med. Ctr. v. Boyd,
    
    179 N.J. Super. 53
    , 56 (App. Div. 1981)).        Even when the consent order
    includes a clause preserving an issue for appeal, "the practice is disapproved of
    because it preempts the appellate court's authority to decide whether to hear an
    interlocutory appeal," improperly placing jurisdiction upon the appellate court.
    
    Ibid. (citing Caggiano v.
    Fontoura, 
    354 N.J. Super. 111
    , 124 (App. Div.
    2002)). Succinctly stated, including a clause in a consent order that preserves
    the right to appeal does not automatically make the order appealable. 
    Ibid. (citing Palmieri v.
    Defaria, 
    88 F.3d 136
    , 141 (2d Cir. 1996)).
    Here, the language we have quoted from the Consent Order reveals that
    our review of the Law Division's ruling concerning defendants' liability under
    A-3854-16T1
    13
    the CFA would constitute nothing more than an academic exercise. Plaintiff
    retains the $45,000 settlement paid by defendants' insurance carrier regardless
    of how this court views the Law Division's ruling.           Stated differently,
    defendants' attempt to preserve their right to appeal the Law Division's order
    that found them liable under the CFA is nothing more than a transparent
    subterfuge intended to obtain an advisory ruling from this court on a question
    of law.    We thus dismiss defendants' cross-appeal in accordance with the
    Supreme Court's holding in 
    Winberry, 5 N.J. at 255
    .
    III
    We now address plaintiff's appeal challenging the Law Division's April
    18, 2017 order awarding $19,800 in counsel fees under N.J.S.A. 56:8-19, but
    failing to award any compensation for filing fees and costs of suit. We begin
    our analysis by reaffirming that an appellate court will disturb a fee
    determination made by the trial court "on the rarest of occasions, and then only
    because of a clear abuse of discretion." Packard-Bamberger & Co. v. Collier,
    
    167 N.J. 427
    , 444 (2001) (quoting 
    Rendine, 141 N.J. at 317
    ). Guided by this
    standard and the clear language in N.J.S.A. 56:8-19, we are satisfied the
    judge's determination cannot stand.
    Plaintiff submitted his revised and final fee application on January 24,
    2017.     The application included an itemized summary of the $247,701 in
    A-3854-16T1
    14
    attorneys' fees sought without enhancement. The hourly rates of compensation
    for the attorneys involved in this case were based on their status within the
    firm.    Partners sought an hourly rate of $490 and $385 for associates.
    Paralegals were billed at $250 per hour. The application separated the billing
    into eleven "litigation phases," and included charts that described how much
    was billed in each phase of the litigation. Plaintiff's counsel also sought a
    thirty-three percent enhancement, which amounted to $81,882.70. The total
    attorneys' fee award sought was thus $327,776.70.           Plaintiff sought an
    additional $24,377.39 in costs and disbursements; this included $22,690.09 set
    forth in plaintiff's initial certification of professional services dated May 31,
    2016, and an additional $1,687.30 expended since that date.
    The record shows that in reviewing plaintiff's counsel's fee application,
    the judge did not appreciate the interrelation between facts supporting
    defendants' unconscionable commercial practices claim under the CFA and the
    common law torts of malicious prosecution, defamation, and tortious
    interference with economic relationships.       The judge thus disallowed as
    unrelated to the CFA, professional time devoted by plaintiff's counsel in
    discovery that touched upon or overlapped with these common law claims.
    The judge also did not have a correct understanding or appreciation of
    the underlying material facts that led the first judge assigned to this case to
    A-3854-16T1
    15
    grant plaintiff's motion for summary judgment on the CFA claims.              We
    conclude this threshold error significantly tainted the judge's perception of the
    case and contributed to her misapplication of the standards for awarding
    counsel fees in this case. The following prefatory comments the judge made
    before delivering her oral ruling on plaintiff's fee application illustrate the
    magnitude of her misconception of the material facts of this case:
    This is a case that's unusual for this Judge because this
    Judge was not the Judge that determined there had
    been a violation of the Consumer Fraud Act. This
    case has its genesis in a contractor that went to the
    plaintiff's home after requests of a mutual friend and
    business associate because it was mid-summer, it was
    very hot, [and] the plaintiff's air conditioner wasn't
    working. There was some back and forth, some
    attempts at repair. They weren't successful, a final
    attempt at repair that wasn't successful. The plaintiff
    had issued checks. Then the plaintiff stopped payment
    on the checks.
    The defendant then went to the police department to
    seek collection on the checks. A police officer filed a
    criminal complaint. It appears everybody agrees that
    no - - no defendant was notified of the proceedings in
    the court. The municipal court Judge dismissed the
    criminal complaint that had been filed against the
    plaintiff by the police officer and the plaintiff spent
    $1,750 in attorneys' fees, appearing in the municipal
    court on that day.
    There was another Judge who heard summary
    judgment motions in this case and that other Judge
    ruled that the Consumer Fraud Act had been violated
    by the repairer entity because of the nature of their
    invoices and paperwork.       Something had been
    A-3854-16T1
    16
    missing. I forget exactly what is was[.] . . .
    [W]hatever information is required to be there,
    whatever disclosures are required to be made was not
    contained in the paperwork.
    And so the Judge reasoned, since that paperwork was
    the foundation for going to the police, therefore, going
    to the police was an unconscionable commercial
    practice and the amount of attorneys' fees incurred in
    defending one's self in the municipal court represented
    the loss associated with that.
    These "facts" bear no relation to the salient facts we have described at
    length here and expressly relied on by the first judge to support her decision to
    grant plaintiff's motion for summary judgment on his CFA claims.
    Specifically, nowhere in the judge's rendition is a reference to Lindsay's
    deposition testimony in which he admits to engaging in the unconscionable
    commercial practice of using the local police department as his company's debt
    collection agency.   Based on her misconception of the basis for the prior
    summary judgment, the judge made the following findings in support of her
    decision to award plaintiff a total of $19,800 in counsel fees (which amounts
    to six percent of the $327,776.70 requested by plaintiff's counsel), and zero
    compensation for costs:
    I believe the plaintiff is entitled to an award of
    attorneys' fees for the preparation and the filing of the
    summary judgment motion. . . . I don't believe that
    [the] motion should have taken an entire month of a
    senior person's time to prepare. That is unreasonable,
    particularly, when we look at what the summary
    A-3854-16T1
    17
    judgment motion would have had to have been on the
    Consumer Fraud Act alone.
    And so on that, the [c]ourt will allow as and for the
    preparation of the summary judgment motion, the
    [c]ourt will allow the plaintiff 40 hours at a blended
    rate of $300 an hour. The [c]ourt has used a blended
    rate because it believes that . . . it's unreasonable to
    have the entire motion done by some of the most
    senior people in the firm. And so the [c]ourt has
    simply blended a rate of . . . what the defendant argues
    and what the plaintiff argues. We'll make it a blended
    rate of [$]300 an hour. And so as and for the
    preparation of the summary judgment motion, plaintiff
    will be awarded $12,000.
    There had to be some discovery here. . . . There had
    to be review of document request [sic], there had to be
    some scheduling, et cetera. The [c]ourt will allow 20
    hours of preparing and reviewing discovery but, again,
    it's going to be at the blended rate of [$]300 because
    much of that could have been delegated to a junior
    person with a senior person reviewing it. And so
    that's $6,000 for the discovery.
    So for the discovery and the summary judgment
    motion and we'll allow for some time for drafting of
    the complaint and that practicality, the [c]ourt will
    allow six hours for that, again, at the blended rate, so
    that's $1,800. So the [c]ourt will allow $19,800.
    I'll say the following. In the event of any appeal, this
    [c]ourt recognizes that the difficult challenge
    presented was the [c]ourt was caught between a rock
    and [a] hard [place]. It was not for the [c]ourt to go
    through all hundreds of entries of the plaintiff and try
    and see, can I discern what is or isn't the Consumer
    Fraud Act issue here. My attempts at doing that into
    the wee hours of the morning advised me that that
    wasn't . . . the way to do it. It couldn't be because I
    A-3854-16T1
    18
    found very little distinction.   So it wasn't for the
    [c]ourt to do that exercise.
    The [c]ourt has examined the bills. The [c]ourt has
    determined that certain -- that what would a
    reasonable attorney have to do to get this result and to
    the extent that's not the standard, then the [c]ourt
    would have had to have determined that. I couldn't
    award the plaintiff any fees. And, as I said, I don't
    think that's fair and plaintiff was a successful
    Consumer Fraud Act claimant, and so the [c]ourt will
    award that amount of fees.
    Under the CFA, "the court shall . . . award reasonable attorneys' fees,
    filing fees and reasonable costs of suit" to a prevailing plaintiff "who suffers
    any ascertainable loss of moneys or property" because of a violation of the
    statute. N.J.S.A. 56:8-19. The court's first step in awarding a reasonable
    amount of attorneys' fees is determining the lodestar, "which equals 'the
    number of hours reasonably expended multiplied by a reasonable hourly rate.'"
    Furst v. Einstein Moomjy, Inc., 
    182 N.J. 1
    , 21 (2004) (quoting 
    Rendine, 141 N.J. at 335
    ). Rule 4:42-9(b) requires an application for counsel fees to be
    supported by an affidavit addressing the following pertinent factors articulated
    in RPC 1.5(a):
    (1) the time and labor required, the novelty and
    difficulty of the questions involved, and the skill
    requisite to perform the legal service properly; (2) the
    likelihood, if apparent to the client, that the
    acceptance of the particular employment will preclude
    other employment by the lawyer; (3) the fee
    customarily charged in the locality for similar legal
    A-3854-16T1
    19
    services; (4) the amount involved and the results
    obtained; (5) the time limitations imposed by the
    client or by the circumstances; (6) the nature and
    length of the professional relationship with the client;
    (7) the experience, reputation, and ability of the
    lawyer or lawyers performing the services; (8)
    whether the fee is fixed or contingent.
    A trial court must use a four-prong test to determine the lodestar amount.
    
    Furst, 182 N.J. at 22-23
    .        First, the trial court "must determine the
    reasonableness of the rates proposed by prevailing counsel in support of the
    fee application." 
    Id. at 22
    (citing 
    Rendine, 141 N.J. at 335
    ). Here, the court
    evaluates the "rate of the prevailing attorney in comparison to rates 'for similar
    services by lawyers of reasonably comparable skill, experience, and reputation'
    in the community."     
    Ibid. (citing Rendine, 141
    N.J. at 337).        The second
    determination is "whether the time expended in pursuit of the 'interests to be
    vindicated,' the 'underlying statutory objectives,' and recoverable damages is
    equivalent to the time 'competent counsel reasonably would have expended to
    achieve a comparable result. . . .'" 
    Ibid. (citing Rendine, 141
    N.J. at 336). The
    court may determine that the hours expended on a case are excessive if it was
    not "reasonable under the circumstances." 
    Id. at 22
    -23.
    Third, although proportionality is not required between the damages
    recovered and the award, the court "should decrease the lodestar if the
    prevailing party achieved limited success in relation to the relief he had
    A-3854-16T1
    20
    sought." 
    Id. at 23
    (citing 
    Rendine, 141 N.J. at 336
    ). Fourth, an attorney may
    be entitled to a fee enhancement if there is a contingent-fee arrangement. 
    Ibid. (citing Rendine, 141
    N.J. at 338). If a fee enhancement is appropriate, "the
    court should consider the result achieved, the risks involved, and the relative
    likelihood of success in the undertaking" to determine the amount of
    enhancement. 
    Ibid. (citing Rendine, 141
    N.J. at 340-41).
    As an intermediate appellate court, we disturb fee determinations made
    by the trial judge only if there is evidence of a clear abuse of discretion. This
    "may be demonstrated 'if the discretionary act was not premised upon
    consideration of all relevant factors, was based upon consideration of
    irrelevant or inappropriate factors, or amounts to a clear error in judgment.'"
    Heyert v. Taddese, 
    431 N.J. Super. 388
    , 444 (App. Div. 2013) (quoting
    Masone v. Levine, 
    382 N.J. Super. 181
    , 193 (App. Div. 2005)).          Here, the
    methodology used by the judge is untethered to the standards adopted by our
    Supreme Court for determining an award of counsel fees.            The ultimate
    conclusions reached by the judge were thus arbitrary. The judge's comments at
    the end also revealed a misunderstanding and a lack of appreciation of the
    difficult task performed by attorneys in these types of cases and undermines
    the salutary social policy of the CFA's fee-shifting provision.
    A-3854-16T1
    21
    Plaintiff also sought an award of $24,377.39 in litigation costs and filing
    fees. Although N.J.S.A. 56:8-19 expressly requires the court to award plaintiff
    "filing fees and reasonable costs of suit," the judge did not award plaintiff any
    compensation to cover these costs or provide any explanation for this omission
    in her April 13, 2017 oral decision or the April 18, 2017 final order.
    More than twenty years ago, our Supreme Court declared that "in
    allowing for private suits in addition to actions instituted by the Attorney
    General, [the CFA] contemplates that consumers will act as 'private attorneys
    general.'" Lemelledo v. Benefit Mgmt. Corp., 
    150 N.J. 255
    , 268 (1997). Thus,
    as a matter of public policy, the Legislature enacted fee-shifting provisions in
    remedial statutes like the CFA to induce competent counsel and advance the
    public interest through private enforcement of statutory rights that the
    government alone cannot enforce. Pinto v. Spectrum Chems. & Lab. Prods.,
    
    200 N.J. 580
    , 593 (2010). The Court has noted that:
    In a consumer fraud action, the Legislature has
    recognized that the right of access to the courts is
    meaningless unless the injured party has the resources
    to launch a suit. Fee-shifting provides an incentive to
    competent counsel to undertake high-risk cases and to
    represent victims of fraud who suffer relatively minor
    losses.
    
    [Furst, 182 N.J. at 21
    .]
    A-3854-16T1
    22
    Here, Lindsay admitted that MLSP has a history of instituting criminal
    actions as a means of collecting its unpaid invoices. This outrageous abuse of
    our criminal justice system is precisely the type of unconscionable commercial
    practice the CFA was designed to protect consumers from and deter
    unscrupulous commercial entities from engaging in. However, the salutary
    purpose of the CFA is undercut if the professional work performed by
    competent private counsel in the course of representing consumers victimized
    by such practices is arbitrarily undervalued by the judges entrusted to enforce
    the CFA's fee-shifting provision.
    Pursuant to N.J.S.A. 56:8-19, plaintiff is entitled to an award of counsel
    fees that reflects the work performed to bring about a successful outcome for
    the consumer, independent of the "proportionality between damages recovered
    and counsel-fee awards even if the litigation, as in this case, vindicates no
    rights other than those of the plaintiff."   Szczepanski v. Newcomb Med. Ctr.,
    
    141 N.J. 346
    , 366 (1995). Furthermore, plaintiff's counsel was entitled to have
    the judge carefully consider and determine its application for a contingency
    enhancement adopted in 
    Rendine, 141 N.J. at 337
    and subsequently reaffirmed
    in Walker v. Giuffre, 
    209 N.J. 124
    , 128-29 (2012). Finally, in all CFA actions,
    a prevailing consumer is entitled "to filing fees and reasonable costs of suit."
    N.J.S.A. 56:8-19.
    A-3854-16T1
    23
    Reversed and remanded. We do not retain jurisdiction.
    A-3854-16T1
    24