In the Matter of the Reallocation of the Probation Officer And , 441 N.J. Super. 434 ( 2015 )


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  •                     NOT FOR PUBLICATION WITHOUT THE
    APPROVAL OF THE APPELLATE DIVISION
    SUPERIOR COURT OF NEW JERSEY
    APPELLATE DIVISION
    DOCKET NO. A-0056-13T2
    IN THE MATTER OF THE REALLOCATION
    OF THE PROBATION OFFICER AND                      APPROVED FOR PUBLICATION
    PROBATION OFFICER, BILINGUAL IN
    July 22, 2015
    SPANISH AND ENGLISH TITLES FROM
    THE COMPETITIVE TO THE NON-                           APPELLATE DIVISION
    COMPETITIVE DIVISION OF THE
    CAREER SERVICE.
    ____________________________________
    Argued April 22, 2015 – Decided July 22, 2015
    Before Judges Alvarez, Waugh, and Carroll.
    On appeal from the New Jersey Civil Service
    Commission, Docket No. 2013-3251.
    Lynsey A. Stehling argued the cause for
    appellant   Probation  Association    of New
    Jersey (Law Offices of Daniel J. Zirrith
    LLC,   attorneys;  Daniel   J.  Zirrith,  of
    counsel; Ms. Stehling, on the brief).
    Todd A. Wigder, Deputy Attorney General,
    argued the cause for respondent New Jersey
    Civil Service Commission (John J. Hoffman,
    Acting Attorney General, attorney; Lewis A.
    Scheindlin, Assistant Attorney General, of
    counsel; Mr. Wigder, on the brief).
    The opinion of the court was delivered by
    WAUGH, J.A.D.
    The     Probation      Association     of   New   Jersey     (Association)
    appeals   the     final   administrative    agency    decision    of    the   New
    Jersey    Civil    Service   Commission     (Commission)       concerning     the
    manner in which the Administrative Office of the Courts (AOC)
    selects   and    appoints   candidates   for   the    titles    of   Probation
    Officer and Probation Officer, Bilingual in Spanish and English
    (Bilingual      Probation   Officer).    We    reverse    and    remand     for
    further consideration consistent with this opinion.
    I.
    We discern the following facts and procedural history from
    the record on appeal.
    On December 5, 2011, pursuant to N.J.A.C. 4A:1-4.3, the AOC
    requested the Commission to establish a one-year pilot program
    to replace competitive testing for the Probation Officer and
    Bilingual Probation Officer titles with an evaluation system.1
    The AOC explained that the pilot program was necessary because
    "at least four vicinages [had] exhausted [their] current pool
    and several others [were] close to exhausting their pools" for
    the Bilingual Probation Officer title.               The AOC made no such
    factual assertion with respect to the Probation Officer title.
    The proposed program would replace the traditional system
    of competitive testing that is generally used throughout the
    State government with an evaluation program designed to focus on
    1
    The AOC also sought to replace the four-month working test
    period provided by N.J.A.C. 4A:4-5.2(b)(2) with a Probation
    Officer Trainee title that would provide a full year of training
    and evaluation, but subsequently withdrew that request.
    2                                 A-0056-13T2
    a     candidate's     communication             skills,     personal      motivation,
    interpersonal       skills,       analytical       skills,       reasoning    ability,
    personal development, and time management skills.                         Candidates'
    credentials would be reviewed and scored based on education and
    work    experience.         The    cover    letters        and    resumes     would    be
    evaluated and rated based on the number of errors in spelling,
    grammar, and punctuation.             Candidates with the highest scoring
    resumes would be selected for a structured panel interview, be
    required to complete a timed writing sample, and be evaluated
    for promptness and neatness.            Successful candidates would return
    for    a   second     structured       interview,          after    which      selected
    finalists would receive offers of employment.                      The program would
    be administered by vicinage or a regional group of vicinages, as
    appropriate.          The     AOC's        Division        of     Equal      Employment
    Opportunity/Affirmative Action would review the candidate pools
    for diversity, and preference for veterans would be taken into
    consideration.
    The purpose of the proposed system was to allow for "a more
    flexible    process     for       recruitment        and     selection       than     the
    traditional civil service testing process provides."                           The AOC
    was    particularly    interested          in    oral     examinations,       which    it
    believed to be "a critical element of the selection process" and
    which the Commission would not be able to administer because of
    3                                   A-0056-13T2
    the large number of candidates.                     In addition, the AOC explained
    that "the flexibility of the proposed pilot program would allow
    vicinages the opportunity to proactively recruit before their
    candidate         pool    is     empty,"         whereas        the       Commission        only
    administers its examinations at set intervals.
    The    proposal         was   opposed             by   the   Association,         which
    submitted opposition to the Commission.                         The Association argued
    that the proposal violated article VII, section 1, paragraph 2
    of the New Jersey Constitution, which requires public employees
    to    be   selected       on   the   basis          of    "merit    and     fitness     to   be
    ascertained, as far as practicable, by examination, which, as
    far as practicable, shall be competitive."                            It further argued
    that the AOC had not established sufficient need for the change
    and that past instances of noncompetitive hiring had not been
    successful.        Finally, the Association called for a fact-finding
    hearing      in    the    Office     of        Administrative         Law     (OAL).         The
    Association       subsequently       argued         that      any   problem    caused       when
    hiring pools run low could be solved by interim, noncompetitive
    appointments pursuant to N.J.A.C. 4A:3-1.2.
    On June 21, following further submissions by the parties
    and   the    AOC's       acceptance       of    modifications         suggested        by    the
    Commission's staff, the Commission issued a final administrative
    4                                     A-0056-13T2
    order approving the pilot program.2               The year-long pilot program
    was originally to have been implemented on July 1, 2012, but the
    Commission      subsequently        delayed    the   implementation     date      to
    November 1 at the AOC's request.
    In its decision, the Commission concluded that the program
    was consistent with N.J.A.C. 4A:3-1.2(c)(2), which allows a job
    title to be placed "in the noncompetitive division on an ongoing
    or    interim     basis"   if   the   Commission     determines    "that     it    is
    appropriate to make permanent appointments to the title and . .
    . [c]ertification procedures based on ranked eligible lists have
    not    or   are     not    likely     to   meet   the   needs     of   appointing
    authorities due to such factors as salary, geographic location,
    recruitment problems, and working conditions."              It explained:
    In this regard, the AOC has indicated that
    it has experienced problems maintaining a
    sufficient pool of qualified and interested
    candidates   in   all   geographic   locations
    during   the  duration    of  eligible    lists
    resulting from competitive testing. Indeed,
    one of the primary goals of the pilot
    program is to address this difficulty by
    providing the [AOC] with a way in which to
    continuously recruit qualified applicants .
    .   .   with    announcements    directed    to
    particular regions of the State on an as-
    needed basis.
    2
    The Association appealed that decision.   That appeal                           was
    dismissed as moot after the Commission approved use of                            the
    noncompetitive process on an ongoing basis.
    5                               A-0056-13T2
    The    Commission    found      that     the     program     would     involve
    "structured      recruitment      and     selection,"      which    would    focus   on
    "six broad-based competencies for successful performance in the
    .   .   .     titles,"   namely,     communication,         personal     motivation,
    interpersonal skills, analysis and reasoning, self-development,
    and time management.              "The competencies and assigned weights
    [were] consistent with a job analysis performed by the Division
    of Selection Services in 2009 for the affected titles."
    The program's success was to be evaluated by comparing the
    previous        years'      and     the        pilot     program's       appointment
    demographics,         termination          demographics,           and      discipline
    demographics.         The   timeliness      of       appointments    would    also   be
    compared, "considering average recruitment time, average time
    prior to appointment, average turnaround time for bilingual test
    results, and average turnaround time for appointments."                        Lastly,
    managers      and   supervisors     would       be    surveyed     "regarding    [the]
    quality, success, and commitment of [the] employees hired."
    The Commission explained that the major benefits of the
    program would be
    the provision of greater flexibility in the
    recruitment and selection process for both
    the applicants and the AOC. In this regard,
    the   process   will    allow    a  consistently
    refreshed    pool    of    applicants     to   be
    considered    for    positions     in    specific
    geographic locations.       This will provide
    more     opportunities       for      individuals
    6                                  A-0056-13T2
    interested in pursuing a career in this
    field as their application opportunities
    will not be limited to the set time frames
    within which the Commission announces and
    administers open competitive examinations
    for the titles, which may not necessarily
    coincide with time period of peak interest,
    such as college graduation.       The AOC will
    likewise benefit from a fresh pool of
    applicants   and   less   likelihood    of   the
    exhaustion   of   the   candidate    pool   with
    interest   in   less   populated    or   popular
    geographic areas of the State.
    On May 21, 2013, less than seven months into the pilot
    program,    the    AOC   applied    for       permanent       reallocation     of   the
    Probation Officer and Bilingual Probation Officer titles from
    the   Commission's       competitive      division       to    its    noncompetitive
    division.     In support of its application, the AOC reported on
    the implementation of the pilot program.
    According to its report, the AOC developed, posted, and
    distributed a statewide notice of vacancy permitting candidates
    to apply for positions in up to four vicinages.                         Resumes were
    assigned to appropriate vicinages for review and ranking under
    the uniform scoring system developed by the AOC with assistance
    from the Commission's staff.            Candidate information was entered
    into a centralized database.
    The    AOC    then    scheduled         regional        recruitment     events.
    Candidates    scoring      five    or   better     on    their       resume   and   all
    veterans were invited to attend.               The candidates were scheduled
    7                                   A-0056-13T2
    in groups of ten at hourly intervals.                After check-in and an
    informational   presentation,     each     candidate    participated      in    a
    structured interview, completed an essay, and was then free to
    leave.
    During the structured interview, candidates were asked the
    same series of questions at each event.            Panelists were provided
    with a response guide to ensure uniform, statewide scoring.                 The
    writing sample topic was the same at each event.             There was also
    a scoring guide for the essays.
    Candidates    were      assigned   a   final    score   based    on   their
    performance at the recruitment event.              Seventy-five percent of
    the score was based on the structured interview, ten percent on
    the writing sample, five percent on promptness, and ten percent
    on attention to detail.        Candidates scoring 60 or below were no
    longer   considered   for    appointment.      The    remaining     candidates
    were then banded into five numerical categories3 for the purpose
    of creating candidate pools of three or more candidates.                       If
    there were fewer than three candidates in a band, candidates
    from the next lower band could be included to bring the pool up
    to three.     Veterans scoring 61 or above received preference
    regardless of score.
    3
    The categories were 91 to 100, 81 to 90, 71 to 80, 61 to 70,
    and below 60.
    8                              A-0056-13T2
    The AOC provided the Commission with the results of the
    pilot program, based on the evaluation criteria established in
    its    June   21,   2012    decision.       Of    2401    applicants,         523    were
    selected to attend one of the recruitment events, which were
    held    in    Burlington,     Camden,       Ocean,   Passaic,          and     Somerset
    counties.     The process resulted in forty-six appointments over a
    six-month period, in contrast to eighty-three, fifty, and forty-
    six appointments in the previous three years respectively.
    There was one termination of an appointee during the six-
    month period.       In the previous three years, there had been four,
    one,    and   six    terminations       respectively.            Appointees          were
    disciplined twenty-eight times during the six-month evaluation
    period, while new appointees in the previous three years had
    been     disciplined        seventy-two,         fifty,     and        fifty        times
    respectively.
    During the pilot program, the AOC averaged 123 days, or
    approximately       three     months,       from     recruitment             event    to
    appointment.        Over two-thirds of the managers and supervisors
    surveyed reported that the appointees were of high quality, with
    highly satisfactory performance and demonstrated commitment to
    succeed.      No comparable surveys were provided for the prior
    three   years   during      which   appointments         were   made    through      the
    traditional competitive process.
    9                                      A-0056-13T2
    The     Association      continued        to    express       opposition       to   the
    program   and     requested     the    Commission       to    defer      its   decision
    regarding the AOC's request that the program be made permanent
    pending resolution of its July 2012 appeal of the pilot program.
    Nevertheless,      on    July    18,     the       Commission       issued     a    final
    administrative       decision         granting       the     AOC's       request        and
    implementing the noncompetitive program on a permanent basis.
    In explaining its decision, the Commission summarized the
    positions    of    the     parties     and     noted       that    the   Division        of
    Classification       and      Personnel            Management       (Division)          had
    recommended approval.           The Division had concluded that adoption
    of the program on a permanent basis would
    provide the AOC with the flexibility needed
    to more efficiently and quickly meet hiring
    responsibilities.   Further, it [found] that
    the documentation presented by the AOC
    demonstrates   a  well-planned,   fair,  and
    equitable recruitment and selection process.
    Additionally, as set forth in N.J.A.C. 4A:3-
    1.2(c), certification procedures will not
    likely meet the needs of the AOC.       [The
    Division] also note[d] that no eligible
    lists exist for the subject titles.
    Citing N.J.A.C. 4A:3-1.2, the Commission concluded that
    ample reasons exist for the reallocation of
    the proposed titles to the noncompetitive
    division of the career service. It is clear
    that reallocation will provide the AOC with
    the flexibility needed to more efficiently
    and quickly meet hiring responsibilities.
    Certification procedures based on ranked
    eligible lists will not meet the AOC's needs
    10                                    A-0056-13T2
    for immediate recruitment. Further, the AOC
    submits sufficient documentation showing the
    success   of   the   pilot   program,   which
    justifies its request to reallocate the
    subject   titles   to    the   noncompetitive
    division of the career service.
    This appeal followed.
    II.
    On appeal, the Association makes the following substantive
    arguments:
    POINT II: THE COMMISSION'S RULING APPROVING
    THE PILOT PROGRAM WAS ARBITRARY, CAPRICIOUS,
    AND UNREASONABLE BECAUSE IT ALLOWS THE
    VIOLATION OF THE NEW JERSEY CONSTITUTION AND
    TITLE 4A AND 11A
    POINT III: THE COMMISSION'S RULING APPROVING
    THE PILOT PROGRAM WAS ARBITRARY, CAPRICIOUS,
    AND UNREASONABLE BECAUSE IT ALLOWS THE
    REPLACEMENT OF THE CURRENT TESTING PROCESS
    FOR   PROBATION    OFFICERS   THROUGH   OPEN
    COMPETITIVE PROCESS, WHICH HAS BEEN ENTIRELY
    SUCCESSFUL, WITHOUT PROPER GROUNDS FOR DOING
    SO
    POINT IV: THE COMMISSION'S RULING APPROVING
    THE PILOT PROGRAM WAS ARBITRARY, CAPRICIOUS,
    AND UNREASONABLE BECAUSE IT IGNORES THE FACT
    THAT PRIOR INSTANCES OF NON-COMPETITIVE
    TESTING, SUCH AS SELECTION FOR MENTAL HEALTH
    PROBATION OFFICERS, HAVE RESULTED IN A HIGH
    PERCENTAGE OF SELECTED CANDIDATES WHO WERE
    DISCIPLINED OR TERMINATE[D]
    POINT V: THE COMMISSION'S RULING APPROVING
    THE PILOT PROGRAM WAS ARBITRARY, CAPRICIOUS,
    AND UNREASONABLE BECAUSE THIS MATTER SHOULD
    HAVE BEEN PROPERLY HEARD BEFORE THE OFFICE
    OF ADMINISTRATIVE LAW DUE TO THE SIGNIFICANT
    CONSTITUTIONAL AND STATUTORY VIOLATIONS, AS
    WELL AS TO ENSURE THAT THE COMPETITIVE CIVIL
    11                         A-0056-13T2
    SERVICE     TESTING     IS    NOT      ABOLISHED    FOR    ALL
    TITLES
    Our scope of review of an administrative agency's final
    determination      is   limited.         In   re   Carter,     
    191 N.J. 474
    ,      482
    (2007).     We accord a "strong presumption of reasonableness" to
    the     agency's        exercise     of         its     statutorily          delegated
    responsibilities.        City of Newark v. Natural Res. Council, 
    82 N.J. 530
    , 539, cert. denied, 
    449 U.S. 983
    , 
    101 S. Ct. 400
    , 
    66 L. Ed. 2d 245
     (1980).          The burden of showing that the agency's
    action was arbitrary, unreasonable, or capricious rests upon the
    appellant.     Barone v. Dep't of Human Servs., 
    210 N.J. Super. 276
    , 285 (App. Div. 1986), aff'd, 
    107 N.J. 355
     (1987).
    The reviewing court "should not disturb an administrative
    agency's    determinations     or    findings         unless   there    is    a    clear
    showing that (1) the agency did not follow the law; (2) the
    decision was arbitrary, capricious, or unreasonable; or (3) the
    decision was not supported by substantial evidence."                              In re
    Virtua-West Jersey Hosp. Voorhees for a Certificate of Need, 
    194 N.J. 413
    , 422 (2008); see also Circus Liquors, Inc. v. Governing
    Body of Middletown Twp., 
    199 N.J. 1
    , 9-10 (2009).
    Absent arbitrary, unreasonable, or capricious action, or a
    lack of support in the record, "[a]n administrative agency's
    final     quasi-judicial     decision         will    be   sustained."            In   re
    Herrmann, 
    192 N.J. 19
    , 27-28 (2007) (citing Campbell v. Dep't of
    12                                  A-0056-13T2
    Civil Serv., 
    39 N.J. 556
    , 562 (1963)).                       The court "may not
    vacate    an   agency     determination      because    of    doubts   as   to    its
    wisdom or because the record may support more than one result,"
    but is "obliged to give due deference to the view of those
    charged    with     the   responsibility      of    implementing       legislative
    programs."      In re N.J. Pinelands Comm'n Resolution PC4-00-89,
    
    356 N.J. Super. 363
    , 372 (App. Div.) (citing Brady v. Bd. of
    Review, 
    152 N.J. 197
    , 210 (1997)), certif. denied, 
    176 N.J. 281
    (2003).        Nevertheless,     we    may    not   simply      rubber-stamp       an
    agency's decision.         In re Taylor, 
    158 N.J. 644
    , 657 (1999).
    Although an appellate court is "in no way bound by the
    agency's interpretation of a statute or its determination of a
    strictly legal issue," Mayflower Sec. Co. v. Bureau of Sec., 
    64 N.J. 85
    ,   93   (1973),    if     substantial      evidence    supports       the
    agency's decision, "a court may not substitute its own judgment
    for the agency's even though the court might have reached a
    different result," Greenwood v. State Police Training Ctr., 
    127 N.J. 500
    , 513 (1992) (citing Clowes v. Terminix Int'l, 
    109 N.J. 575
    , 587 (1988)).
    In 1986, the Legislature passed the current Civil Service
    Act, repealing Title 11 and establishing Title 11A of the New
    Jersey Statutes.          L. 1986, c. 112; Senate Revenue, Finance and
    Appropriations Committee, Statement to S. 1567, A. 2194, and S.
    13                                  A-0056-13T2
    1829, (Sept. 8, 1986).      In doing so, the Legislature made the
    following findings and declarations:
    a. It is the public policy of this State to
    select and advance employees on the basis of
    their   relative   knowledge,   skills   and
    abilities;
    b. It is the public policy of this State to
    provide public officials with appropriate
    appointment, supervisory and other personnel
    authority   to    execute   properly   their
    constitutional          and        statutory
    responsibilities;
    c. It is the public policy of this State to
    encourage and reward meritorious performance
    by employees in the public service and to
    retain and separate employees on the basis
    of the adequacy of their performance;
    d. It is the public policy of this State to
    ensure equal employment opportunity at all
    levels of the public service; and
    e. It is the public policy of this State to
    protect   career    public employees   from
    political   coercion   and to  ensure   the
    recognition of such bargaining and other
    rights as are secured pursuant to other
    statutes and the collective negotiations
    law.
    [L. 1986, c. 112, § 11A:1-2.]
    Title 11A gives the Commission the power to "[a]dopt and enforce
    rules to carry out [the Act] and to effectively implement a
    comprehensive   personnel   management   system."   N.J.S.A.    11A:2-
    6(d).
    14                            A-0056-13T2
    It is important to note for the purposes of this appeal
    that any waiver of traditional competitive examinations must, as
    a constitutional matter, be based on their impracticality.       In
    In re Foglio, 
    207 N.J. 38
    , 40 (2011), the Supreme Court observed
    that
    [t]he New Jersey Constitution prescribes
    that Civil Service appointments "shall be
    made according to merit and fitness to be
    ascertained, as far as practicable, by
    examination, which, as far as practicable,
    shall be competitive."     N.J. Const. art.
    VII, § 1, ¶ 2.       The Civil Service Act,
    N.J.S.A.   11A:1-1    to   12.6,   and   the
    regulations promulgated thereunder, N.J.A.C.
    4:4-1.1 to 7.12, in turn, implement those
    merit and fitness principles.
    As we explained in Bayonne v. Dougherty, 
    59 N.J. Super. 288
    ,
    295-96 (App. Div. 1960) (citations omitted), appeal dismissed,
    
    34 N.J. 240
     (1961),
    [t]he Constitutional Convention of 1947
    merely wrote into the state charter what had
    for years been the keystone of New Jersey's
    personnel system.      The Legislature has
    through the years, by the careful process of
    amendment and supplementation of the Civil
    Service Act, adopted such provisions as
    policy   and   experience   indicated   were
    necessary, all to the end of strengthening
    the merit system.     We will not read the
    cited section of the Constitution to mean
    any more than it says, nor carry the
    legislative   intention   beyond   what   is
    expressly or by clear implication called for
    by the statutes.
    15                        A-0056-13T2
    N.J.S.A. 11A:3-2 provides that "[t]he career service shall
    have    two     divisions,    the     competitive   division    and    the
    noncompetitive division."           In establishing the noncompetitive
    division, the Legislature made the following findings:
    a.    the    importance    of    fairness   and
    impartiality    in    State     employment   is
    recognized   in   Article    VII,   Section  I,
    paragraph 2 of the New Jersey Constitution
    which   provides   that,    "Appointments   and
    promotions in the civil service of the State
    shall be made according to merit and fitness
    to be ascertained, as far as practicable, by
    examination, which, as far as practicable,
    shall be competitive";
    b.   nevertheless, the framers recognized
    that   appointments  to   certain types of
    employment are not readily made through a
    competitive examination process;
    c.    accordingly,   in    implementing the
    constitutional provision, the Legislature
    has provided in N.J.S. 11A:3-2 that the
    career service shall have a competitive
    division and a noncompetitive division;
    d. it was the purpose of the Legislature,
    in making this distinction, to provide for
    positions which cannot properly be tested
    for, such as lower-level jobs which do not
    require significant education or experience,
    to be filled without the need of competitive
    examination    but   with    civil   service
    protection for the employee;
    e.    however,   recent   published   reports
    suggest    that    the   purpose    of    the
    noncompetitive division has been subverted
    by the transfer into that division of titles
    which properly belong in the unclassified
    service or in the competitive division of
    16                         A-0056-13T2
    the career service,                   and     the    making       of
    appointments thereto;
    f. the apparent reason for this misuse of
    the noncompetitive division is to protect
    political appointees prior to the beginning
    of a new administration; and
    g. in order to prevent this abuse of the
    civil service system, there is need for a
    statutory prohibition on the movement of job
    titles and political appointees to the
    noncompetitive   division  of   the   career
    service during the final six months of the
    Governor's term in office.
    [N.J.S.A. 11A:3-2.1 (emphasis added).]
    See also Senate State Government Committee, Statement to S. 2234
    (Dec. 6, 1993) ("The purpose of the noncompetitive division is
    to   enable     the    State      to    fill    lower-level          jobs    which    do     not
    require    significant          education        or       training    and    for     which     a
    competitive examination cannot easily be designed.").
    We   do    not     hold     that       only     low-level       positions       may    be
    assigned to the noncompetitive division, but it is instructive
    to note the purpose for which the noncompetitive division was
    created and the Legislature's concern that it not be abused.
    There may well be positions that require knowledge that is not
    readily evaluated through competitive testing.                              See Benson v.
    McCaul,    
    702 N.Y.S.2d 164
    ,       166-67       (App.    Div.     2000)    (finding
    competitive      examination           for    Risk     Management         positions     to    be
    impracticable         "due   to    the       dynamic      nature     of   the   [financial]
    17                                     A-0056-13T2
    industry which rendered an examination virtually obsolete before
    completion of the competitive process").                   And we can envision
    other circumstances, not involving low-level positions, in which
    a transfer to the noncompetitive division could be appropriate.
    N.J.S.A. 11A:3-2 authorizes the Commission to "assign and
    reassign   such    titles   to    each     division    and    [to]   provide    for
    movement, including promotion, of employees from one division to
    the   other."      N.J.S.A.      11A:3-1      authorizes     the   Commission    to
    "assign and reassign titles among the career service."                          The
    Commission's      regulations     outline       the   parameters     of   how     it
    exercises that authority.
    N.J.A.C. 4A:3-1.2, the regulation at issue in this case,
    provides as follows:
    (a)    The Civil Service Commission shall
    allocate   and   reallocate   career   service
    titles    between    the    competitive    and
    noncompetitive divisions.
    (b)   A career service job title in the
    competitive division is subject to the
    competitive    examination procedures of
    N.J.A.C. 4A:4-2, except as provided in
    N.J.A.C. 4A:3-3.2A.
    (c)   A job title may be placed in the
    noncompetitive division on an ongoing or
    interim basis when it is determined by the
    Civil   Service   Commission that   it  is
    appropriate to make permanent appointments
    to the title and one or more of the
    following criteria are met.
    18                               A-0056-13T2
    1.    Competitive     testing  is   not
    practicable due to the nature of the
    knowledge,    skills,    and  abilities
    associated with the job;
    2.   Certification procedures based on
    ranked eligible lists have not or are
    not likely to meet the needs of
    appointing authorities due to such
    factors as salary, geographic location,
    recruitment    problems,  and   working
    conditions; or
    3.   There is a need for immediate
    appointments    arising from a  new
    legislative program or major agency
    reorganization.
    (d) All appointees to noncompetitive titles
    shall meet the minimum requirements set
    forth   in   the    job   specification  and
    satisfactorily   complete   a  working  test
    period.
    (e)   Prior to any reallocation from the
    competitive   to   noncompetitive   divisions,
    whether on an ongoing or interim basis, an
    administrative review shall be conducted and
    notice of the proposed reallocation shall be
    sent to affected appointing authorities and
    negotiations   representatives.   The   notice
    shall designate the period of time, which in
    no event shall be less than 20 days, during
    which written comment may be submitted, and
    may provide for a public hearing.
    1. Data, reports, analyses, and other
    information     utilized      in      the
    determination   shall   constitute    the
    administrative record, and shall be
    available   for   review   by    affected
    employees, appointing authorities, and
    negotiations representatives.
    2.   After the comment period and the
    public hearing, if any, the Civil
    19                          A-0056-13T2
    Service Commission shall issue a final
    administrative    decision   containing
    findings and conclusions with respect
    to the proposed reallocation, based
    upon the administrative record and any
    comment received, and implementation
    procedures.
    (f)   When a job title is reallocated from
    the competitive to noncompetitive divisions,
    the Commission's decision shall specify an
    effective date for reallocation.
    1.   Permanent employees in that title
    as of the effective date shall retain
    their    permanent   status   in   the
    noncompetitive division.
    2.   Probationary employees in that
    title as of the effective date shall
    continue serving their working test
    periods     and,     upon    successful
    completion, attain permanent status in
    the noncompetitive division.
    3. Provisional employees who remain in
    that title as of the effective date
    shall receive regular appointments and
    begin   serving   their   working test
    periods on the effective date.
    (g) If a title is designated noncompetitive
    on an interim basis, at the end of the
    interim noncompetitive period, which shall
    be no greater than one year, the job title
    shall   be   redesignated  as   competitive.
    Individuals appointed during the interim
    noncompetitive period shall, upon successful
    completion of their working test periods,
    attain permanent status in the competitive
    division.
    That regulation was adopted in July 1988.    20 N.J.R. 2255(b)
    (Sept. 6, 1988).   We note that, in response to concerns about
    20                        A-0056-13T2
    the   nature        of     the         administrative               process      preceding       a
    reallocation        from     the        competitive             to     the     noncompetitive
    division,     the     agency      responded            that    N.J.A.C.        4A:3-1.2(e)      is
    supposed    to      "provide[]         for    a    thorough          administrative       review
    process."     20 N.J.R. 2256(b) (Sept. 6, 1988).
    In   reaching        its    decision         in        this    case,     the    Commission
    relied on N.J.A.C. 4A:3-1.2(c)(2), which allows transfers to the
    noncompetitive division when "[c]ertification procedures based
    on ranked eligible lists [would] not or are not likely to meet
    the   needs    of    appointing          authorities."                Having     reviewed     the
    record before us, we conclude that it contains very few pieces
    of objective evidence, such as the "[d]ata, reports, analyses,
    and other information" contemplated by N.J.A.C. 4A:3-1.2(e)(1),
    demonstrating        that        the     AOC           was    experiencing           significant
    recruitment      problems        for    the       Probation          Officer    and   Bilingual
    Probation Officer titles at the time it appealed.                               In support of
    its application, the AOC cited only one, not overly specific
    problem, which was that "at least four vicinages [had] exhausted
    [their]     current      pool      and        several         others        [were]    close    to
    exhausting       their     pools       for     the       Probation          Officer    Bilingual
    title."       The    record      does        not       contain       more    specific    factual
    information concerning the parameters of that problem, such as
    how   often    it    occurs       and    whether             court    operations       had    been
    21                                    A-0056-13T2
    adversely affected.        In addition, a shortage in the pool for the
    Bilingual Probation Officers would not, by itself, necessitate a
    reallocation       of     the        Probation         Officer        title        to    the
    noncompetitive      division,         even      if     it    were     to     justify     the
    reallocation of Bilingual Probation Officers.
    The   Commission's       decision      quotes        the    Division's       comment
    that there were "no eligible lists for the subject titles" at
    the time the decision to make the program permanent was made.
    It is silent, however, as to whether the lack of lists was
    related to an operational problem at the Commission, or merely
    the cessation of developing such lists while the pilot program
    was   taking     place   and    in    anticipation          that    it     would   be   made
    permanent.        Certainly,         the   AOC       was    able    to     identify     many
    candidates for the positions during the pilot project.                             We find
    it    unlikely    that   the    competitive          process       suddenly    failed      to
    produce eligible lists, inasmuch as the AOC has been relying on
    it for more than fifty years.                The fact that the Commission was
    simply not ready to resume the usual procedure at the end of the
    pilot program is not an acceptable reason for making the program
    permanent.
    The Commission points to the fact that the reallocation
    "[would] provide the AOC with the flexibility needed to more
    efficiently and quickly meet hiring responsibilities."                             However,
    22                                      A-0056-13T2
    the need for flexibility in hiring is not listed as one of the
    circumstances that would permit the Commission to place a job
    title in the noncompetitive division.               N.J.A.C. 4A:3-1.2(c)(1)
    to -(3).     Instead, N.J.A.C. 4A:3-1.2 allows for limited, interim
    noncompetitive     appointments    in    the   event    that    there     is   an
    immediate need for additional personnel.
    The Association argues that the Commission should have held
    a hearing.      N.J.S.A. 11A:3-6 only requires the Commission to
    hold a public hearing prior to transferring a title from the
    career   service   to   the   unclassified     service.        N.J.A.C.    4A:3-
    1.2(e), however, vests the Commission with the discretion to
    conduct a public hearing "[p]rior to any reallocation from the
    competitive to noncompetitive divisions."              Because it does not
    mandate such a hearing, we cannot conclude that one is required.
    Nevertheless, in a fact-sensitive case such as this one appears
    to be, the Commission should seriously consider a transfer to
    the OAL for a hearing.          See Commc'ns Workers of Am. v. N.J.
    Dep't of Pers., 
    154 N.J. 121
    , 131-32 (1998).
    Finally, we return to the constitutional dimension of this
    case, which governs its outcome over and above the statutory and
    regulatory     requirements      discussed      above.          Because        our
    Constitution requires that public service appointments be made
    by   competitive   examination    "as    far   as    practicable,"      Foglio,
    23                                  A-0056-13T2
    supra, 207 N.J. at 40, consideration must be given to whether
    the AOC has demonstrated that it is impracticable for it to
    continue     filling       Probation        Officer   and   Bilingual       Probation
    Officer positions through open, competitive examinations.                             That
    is a question that must be considered separately as to each
    title.      That the noncompetitive process is more flexible does
    not,   in   our    view,    mean     that    the   competitive        process   is    not
    practicable        within     the       meaning       of    the         constitutional
    requirement.        We see nothing in the Commission's decision to
    suggest that it considered the constitutional issue, which was
    raised by the Association in its opposition.
    Because     the    factual     record       underlying     the    Commission's
    decision     is    overly      sparse,        we    conclude      that     there      are
    insufficient facts to support the decision to grant the transfer
    of the Probation Officer and Bilingual Probation Officer titles
    to    the   noncompetitive         division,       rendering     it     arbitrary     and
    capricious.       In addition, and more importantly, the Commission's
    failure     even     to     consider        the    issue    of    whether        it    is
    impracticable for the AOC to continue filling Probation Officer
    and    Bilingual         Probation     Officer        positions       through      open,
    competitive examinations renders the decision legally defective.
    Consequently, we reverse the order on appeal and remand for
    further consideration by the Commission, consistent with this
    24                                 A-0056-13T2
    opinion.      The   Commission's      reconsideration     must   include    the
    development    of   the   type   of    factual   record    required     for    a
    meaningful evaluation of the AOC's proposal under the applicable
    statutory and regulatory provisions and, again most importantly,
    the provisions of article VII, section 1, paragraph 2 of the New
    Jersey Constitution.
    Reversed and remanded.
    25                             A-0056-13T2