Christine A. Dispenziere v. Kushner Companies , 438 N.J. Super. 11 ( 2014 )


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  •                  NOT FOR PUBLICATION WITHOUT THE
    APPROVAL OF THE APPELLATE DIVISION
    SUPERIOR COURT OF NEW JERSEY
    APPELLATE DIVISION
    DOCKET NO. A-3022-13T4
    CHRISTINE A. DISPENZIERE,
    DANIEL SANTO PIETRO, SUBRATA
    CHOUDHURI, DAISY GONZALEZ,
    MICHAEL & ELLA SHAYKEVICH,
    ERIC & MICHAEL HORN, JOSEPH            APPROVED FOR PUBLICATION
    & LINDA HORN, NEIL & LAUREN
    HUNTER, JOHN & NANCY ENG,                 November 21, 2014
    RICHARD PAVLOWSKI, CHARLES
    YAREMKO, RAO & VASUNDLARA                APPELLATE DIVISION
    DESU, ROY & GLORYA MATTHEWS,
    HERBERT LEARY and NICHOLAS JULIANO,
    Plaintiffs-Appellants,
    and
    INGRID ARMSTRONG, TRACY JORDAN,
    BART & BIANCA KWIATKOWSKI,
    DAVID MAYS, SUDHANSHU AND GEETI
    SHUKLA, JENNIFER AND FRANCISCO
    CHACON, and JAMES AND MARGARET
    FLYNN,
    Plaintiffs,
    v.
    KUSHNER COMPANIES, WESTMINSTER
    COMMUNITIES, WESTMINSTER REALTY,
    LLC, THE LANDINGS AT HARBORSIDE,
    LLC, THE LANDINGS, INC., LANDINGS
    BUILDING 136A, LLC, LANDINGS
    BUILDING 136B, LLC, and BUILDER
    MARKETING SERVICES CO., INC.,
    Defendants-Respondents,
    and
    INTEGRA MANAGEMENT CORP., and THE
    LANDINGS AT HARBORSIDE MASTER
    ASSOCIATION, INC.,
    Defendants.
    _______________________________________
    Argued November 6, 2014 - Decided November 21, 2014
    Before Judges Waugh, Maven, and Carroll.
    On appeal from the Superior Court of New
    Jersey, Law Division, Middlesex County,
    Docket No. L-7384-12.
    Patrick J.        Whalen    argued      the   cause   for
    appellants.
    Paul Bishop argued the cause for respondents
    (Brach Eichler LLC, attorneys; Mr. Bishop,
    Charles X. Gormally and Thomas Kamvosoulis,
    on the brief).
    The opinion of the court was delivered by
    CARROLL, J.A.D.
    In Atalese v. United States Legal Services Group, L.P., 
    219 N.J. 430
    ,    446   (2014),    our   Supreme     Court    recently     held     a
    contractual      arbitration      provision     unenforceable       because     it
    lacked the necessary "clear and unambiguous language that the
    plaintiff is waiving her right to sue or go to court to secure
    relief."       In the present appeal, because we conclude that the
    arbitration provision upon which defendants rely suffers from
    the same infirmity, we reverse the trial court's February 11,
    2014   order    compelling      plaintiffs    to   submit   their      claims   to
    arbitration.
    2                                 A-3022-13T4
    I.
    We briefly summarize the most salient facts.                            Plaintiffs
    are twenty-two of thirty-three purchasers of condominium units
    in   a    real     estate     development           in   Perth    Amboy   known     as   "The
    Landings at Harborside" (The Landings).                      As currently comprised,
    The Landings consists of two buildings – the "Admiral" and the
    "Bayview."         These plaintiffs purchased condominium units in the
    Admiral      during         2004    through         2007.        The    remaining     eleven
    plaintiffs purchased condominium units in the Bayview and are
    not part of this appeal.
    According to plaintiffs' first amended complaint, filed on
    February 1, 2013, the Perth Amboy Redevelopment Agency (PARA)
    adopted a resolution in August 2000, authorizing the City of
    Perth      Amboy       to   enter    into       a    redevelopment        agreement      with
    defendant        The    Landings     at   Harborside,            LLC.     The    resolution
    provided that the development was to be known as "The Landings,"
    and would consist of, among other things: (1) "190,000 square
    feet of retail space"; (2) "2094 [u]nits of residential housing
    consisting of 98 townhomes, 102 row houses, and almost 1900 low-
    rise and mid-rise [c]ondominium homes"; (3) "[a] hotel"; (4)
    "2569      parking          spaces";      (5)        "[a]    [c]ultural         [c]ommunity
    [c]enter"; (6) "[a] public waterfront walkway"; and (7) "Gateway
    Festival Park and Founders Park."
    3                                   A-3022-13T4
    In September 2000, Perth Amboy entered into a redevelopment
    agreement with The Landings at Harborside, LLC, designating it
    as   the   redeveloper.       The   project   was   allegedly    marketed   to
    plaintiffs and the general public as a $600 million mixed-use
    development that, as previously noted, would include townhouses,
    condominiums, retail space, and parks.
    In 2004, defendant Landings Building 136A, LLC, issued a
    public     offering   statement     (POS)   concerning   the    Admiral,    and
    began entering into agreements with plaintiffs for the purchase
    of condominium units in that building.              The purchase agreement
    used in these transactions is a seventeen-page document.              On the
    tenth page, in the same format as the preceding sections of the
    agreement, the following language regarding arbitration appears:
    20.   Disputes
    Any disputes arising in connection with
    this Agreement other than the failure to
    close title or in relation to any amendment
    to this Agreement either before or after
    closing of title (if not otherwise governed
    by   the   provisions  of   the  homeowner's
    warranty provided by Seller at closing) or
    in relation to any of the warranties given
    by Seller pursuant to Paragraphs 21(B),
    21(C), 21(D), 21(E), 21(G), 21(H), 21(I) and
    21(J) of this Agreement, shall be heard and
    determined by arbitration before a single
    arbitrator   of   the  American  Arbitration
    Association in Morris County, New Jersey.
    The decision of the arbitrator shall be
    final and binding.     Costs of arbitration
    shall be borne equally between the Seller
    4                             A-3022-13T4
    and the Purchaser.        This    clause   shall
    survive closing of title.
    In   executing   the   purchase   agreement,   unit   buyers   also
    acknowledged receipt of the POS, as indicated in section thirty-
    six of the agreement.1     The POS consists of approximately sixty-
    six pages, with approximately 450 pages of schedules.        After the
    cover page and table of contents, on the fourth page of the
    document, there is a stand-alone page with centered, boldface
    type, and a capitalized heading with the words "SPECIAL RISKS."
    Beneath that, the following paragraph appears:
    Prospective purchasers should take note
    of the fact that Paragraph 20 of the
    Purchase Agreement (Schedule 10 to this
    Public Offering Statement) that purchasers
    will be required to sign should they wish to
    purchase a Unit within the Admiral, a
    Condominium, requires certain disputes which
    a purchaser may have with Landings Building
    136A, L.L.C. be addressed through binding
    arbitration before a single arbitrator of
    the American Arbitration Association in
    Morris County, New Jersey.   The decision of
    any such arbitrator will be final and
    binding and the costs of such arbitration
    will be borne equally by purchaser and
    Landings Building 136A, L.L.C.
    1
    In opposition to defendants' motion to compel arbitration,
    sixteen of the twenty-two plaintiffs certified, however, that
    they had not received the POS when they executed the purchase
    agreement.   Instead, the POS was not provided to them until
    closing which, they contend, constitutes a violation of the New
    Jersey Consumer Fraud Act.
    5                           A-3022-13T4
    Plaintiffs      allege       that   when    they    purchased     their     units,
    they were led to believe that they were to be part of "a large
    waterfront condominium community, which was to include diverse
    amenities,    including      a    Community       Center,     a   Health   Club,       a
    waterfront    esplanade,       [three]     parks,      and    other   recreational
    improvements, all of which were to be completed by 2012."                             By
    2011, however, the project was scaled back, and the developers
    presented    PARA   with   a     proposal      that    plaintiffs     maintain      was
    "completely inconsistent with the development project promise[d]
    to and relied upon by [p]laintiffs who had already purchased
    their   [u]nits."      The       revised       proposal   provided     for      rental
    housing instead of owner-occupied units and eliminated "nearly
    all of the promised amenities."
    Plaintiffs      contend      that    they    reasonably       relied   on    these
    promises     and    representations            when    they       purchased      their
    condominium units.         They also allege that the buildings were
    negligently constructed.            Plaintiffs' first amended complaint
    asserts claims for: (1) violations of the New Jersey Consumer
    Fraud Act (CFA), N.J.S.A. 56:8-1 to -20; (2) negligence; (3)
    rescission; (4) breach of contract; (5) breach of the implied
    covenant of good faith and fair dealing; (6) breach of warranty
    (7) breach of the implied warranty of habitability; (8) fraud
    6                                  A-3022-13T4
    and misrepresentation; (9) promissory estoppel; and (10) unjust
    enrichment.
    Defendants, who for purposes of this appeal are the project
    developer      and   its    affiliated      entities,      moved       to    compel
    arbitration     of   the    claims   against      them,    relying      upon      the
    arbitration provision in the purchase agreements.                      Plaintiffs
    opposed the motion.         Following oral argument, on November 8,
    2013, the judge granted defendants' motion.                     A memorializing
    order was entered on February 11, 2014.                   Plaintiffs appeal,
    arguing, among other things, that the arbitration provision is
    unenforceable.
    II.
    Orders compelling or denying arbitration are deemed final
    and appealable as of right.          R. 2:2-3(a); GMAC v. Pittella, 
    205 N.J. 572
    , 587 (2011).        Because the issue of whether the parties
    have agreed to arbitrate is a question of law, we review a
    judge's decision to compel or deny arbitration de novo.                      Hirsch
    v. Amper Fin. Servs., LLC, 
    215 N.J. 174
    , 186 (2013).                   Therefore,
    "the   trial   court's     interpretation    of    the    law    and   the     legal
    consequences that flow from established facts are not entitled
    to any special deference."           Waskevich v. Herold Law, P.A., 
    431 N.J. Super. 293
    , 297 (App. Div. 2013) (citations and internal
    quotation marks omitted).
    7                                    A-3022-13T4
    In fairness to the motion judge, when ordering plaintiffs'
    claims to arbitration, he did not yet have the guidance provided
    by the Court's decision in Atalese, which we find dispositive of
    the issues raised in this appeal.                 In Atalese, the plaintiff
    entered    into   a   contract   with       defendant   United   States   Legal
    Services    Group,    L.P.   (USLSG)        for   debt-adjustment   services.
    
    Atalese, supra
    , 219 N.J. at 446.             An arbitration clause appeared
    on page nine of the twenty-three page contract, which provided:
    Arbitration: In the event of any claim or
    dispute between Client and the USLSG related
    to   this   Agreement    or    related   to  any
    performance of any services related to this
    Agreement, the claim or dispute shall be
    submitted to binding arbitration upon the
    request of either party upon the service of
    that request on the other party.             The
    parties shall agree on a single arbitrator
    to resolve the dispute.       The matter may be
    arbitrated     either     by     the    Judicial
    Arbitration Mediation Service or American
    Arbitration Association, as mutually agreed
    upon by the parties or selected by the party
    filing the claim.     The arbitration shall be
    conducted in either the county in which
    Client resides, or the closest metropolitan
    county.    Any decision of the arbitrator
    shall be final and may be entered into any
    judgment    in   any    court     of   competent
    jurisdiction.        The     conduct    of   the
    arbitration shall be subject to the then
    current rules of the arbitration service.
    The costs of arbitration, excluding legal
    fees, will be split equally or be born[e] by
    the losing party, as determined by the
    arbitrator.    The parties shall bear their
    own legal fees.
    [
    Id. at 437.
    ]
    8                             A-3022-13T4
    After   a    dispute    developed,         plaintiff        filed       a   complaint
    alleging   that     defendant       violated      the    CFA      and       the   Truth-in-
    Consumer Contract, Warranty and Notice Act (TCCWNA), N.J.S.A.
    56:12-14 to -18.           
    Atalese, supra
    , 219 N.J. at 436.                       Defendant
    moved to compel arbitration based on the arbitration provision
    in the contract.           
    Id. at 437.
               The trial court granted the
    motion, finding that the arbitration provision gave plaintiff
    sufficient notice that any disputes arising out of the agreement
    would be subject to arbitration.                
    Ibid. In an unpublished
    opinion we affirmed the trial court's
    order, concluding that "the lack of [an] express reference to a
    waiver of the right to sue in court or to arbitration as the
    'exclusive'       remedy     [did    not]       bar     []    enforcement           of    the
    [arbitration] clause."         Atalese v. U.S. Legal Servs. Grp., L.P.,
    No.   A-0654-12     (App.    Div.    Feb.       22,   2013)    (slip        op.    at    7-8).
    Despite not finding an explicit waiver of the plaintiff's right
    to sue in court, the panel was satisfied that the provision
    "clearly   and     unambiguously       stated         that    .   .     .    any    dispute
    relating   to     the   underlying     agreement         shall        be     submitted     to
    arbitration and the resolution of that forum shall be binding
    and final."       
    Id. at 8-9.
          Thus, the clause provided the parties
    "reasonable notice of the requirement to arbitrate all claims
    under the contract," and that "a reasonable person, by signing
    9                                       A-3022-13T4
    the agreement, [would have understood] that arbitration [was]
    the sole means of resolving contractual disputes."              
    Id. at 8.
    In reversing, the Court first looked to customary contract
    principles    regarding   the   requirement      of    mutual   assent     and    a
    meeting of the minds.        
    Atalese, supra
    , 219 N.J. at 442.                    It
    noted that:
    Mutual assent requires that the parties
    have an understanding of the terms to which
    they have agreed.       An effective waiver
    requires a party to have full knowledge of
    his legal rights and intent to surrender
    those rights.     By its very nature, an
    agreement to arbitrate involves a waiver of
    a party’s right to have her claims and
    defenses litigated in court. But an average
    member of the public may not know -- without
    some explanatory comment -- that arbitration
    is a substitute for the right to have one’s
    claim adjudicated in a court of law.
    Moreover, because arbitration involves
    a waiver of the right to pursue a case in a
    judicial forum, courts take particular care
    in assuring the knowing assent of both
    parties to arbitrate, and a clear mutual
    understanding of the ramifications of that
    assent.
    [Id. at 442-43 (citations              and     internal
    quotation marks omitted).]
    The Court explained that: "a clause depriving a citizen of
    access to the courts should clearly state its purpose.                   We have
    repeatedly stated that [t]he point is to assure that the parties
    know that in electing arbitration as the exclusive remedy, they
    are   waiving   their   time-honored     right    to    sue."    
    Id. at 444
    10                                   A-3022-13T4
    (alteration in original) (citations and internal quotation marks
    omitted).      In sum, "[t]he waiver-of-rights language . . . must
    be clear and unambiguous[;] . . . the parties must know that
    there    is    a   distinction     between        resolving     a    dispute      in
    arbitration and in a judicial forum."             
    Id. at 445.
    Applying these principles, the Court held the arbitration
    agreement      unenforceable     because     it     did   not       contain     "any
    explanation     that   plaintiff   [was]     waiving      her   right    to     seek
    relief in court for a breach of her statutory rights."                        
    Id. at 446.
       Elaborating, the Court noted:
    The contract states that either party may
    submit any dispute to "binding arbitration,"
    that "[t]he parties shall agree on a single
    arbitrator to resolve the dispute," and that
    the arbitrator's decision "shall be final
    and may be entered into judgment in any
    court of competent jurisdiction."         The
    provision does not explain what arbitration
    is, nor does it indicate how arbitration is
    different from a proceeding in a court of
    law.   Nor is it written in plain language
    that would be clear and understandable to
    the average consumer that she is waiving
    statutory rights.   The clause here has none
    of the language our courts have found
    satisfactory    in   upholding    arbitration
    provisions -- clear and unambiguous language
    that the plaintiff is waiving her right to
    sue or go to court to secure relief. We do
    not suggest that the arbitration clause has
    to identify the specific constitutional or
    statutory   right  guaranteeing   a   citizen
    access to the courts that is waived by
    agreeing to arbitration. But the clause, at
    least in some general and sufficiently broad
    way, must explain that the plaintiff is
    11                                   A-3022-13T4
    giving up her right to bring her claims in
    court or have a jury resolve the dispute.
    Mutual assent to an agreement requires
    mutual understanding of its terms.      After
    all,   [a]n  effective   waiver  requires   a
    [consumer] to have full knowledge of [her]
    legal rights before she relinquishes them.
    [Id. at 446-47 (alterations in original)
    (footnote omitted) (internal quotation marks
    omitted).]
    In   the     present    case,       the    arbitration          provision      in    the
    purchase agreements is similarly devoid of any language that
    would    inform    unit    buyers        such    as   plaintiffs         that    they     were
    waiving their right to seek relief in a court of law.                             Following
    Atalese,    we     deem    this    lack     of    notice        fatal    to     defendants'
    efforts to compel plaintiffs to arbitrate their claims.
    We   recognize       that    the    plaintiff        in    Atalese      only    sought
    recovery for violations of statutory rights under the CFA and
    the     TCCWNA,    whereas        here     plaintiffs'          claims     involve        both
    statutory and common-law causes of action.                           However, we do not
    view this as a meaningful distinction, since we do not read
    Atalese    as     restricting      its     application          to   statutory       claims.
    Rather, the Court was careful to mention both statutory rights
    granting citizens access to the courts and the more expansive
    right to a jury trial guaranteed by the New Jersey Constitution.
    
    Id. at 447,
        n.1.      See    also       
    id. at 435
         (noting      that     the
    requirement of a clear and unambiguous waiver has not only been
    12                                       A-3022-13T4
    applied to arbitration provisions waiving a constitutional or
    statutory right, but has also been applied to any contractual
    waiver-of-rights provision).
    In seeking to enforce the arbitration provision, defendants
    point   out    that     many    of    the    plaintiffs        were   represented       by
    counsel       when     they      executed          their     purchase      agreements.
    Defendants      argue     that       these        purchasers      therefore      had    an
    opportunity, through counsel, to fully review the arbitration
    provision, object to its inclusion in the purchase agreement,
    and terminate the contract if they were not satisfied.                               We do
    not find this argument persuasive.
    First, as defendants acknowledge, not all plaintiffs were
    represented      by     counsel       in    their     real       estate    transaction.
    Equally   important,          respecting          those    who    were,    defendants'
    argument runs counter to the weight of persuasive authority.
    In Marchak v. Claridge Commons, Inc., 
    134 N.J. 275
    , 282-83
    (1993),   the        presence    of    an     arbitration         clause   in    a     home
    construction     contract       did    not    preclude       suit     by   a    homeowner
    against the builder for construction defects, where it did not
    clearly express the election of arbitration as the sole remedy.
    Notably, the Court stated:
    When reading a contract, our goal is to
    discover the intention of the parties.
    Generally,  we consider  the   contractual
    terms, the surrounding circumstances, and
    13                                  A-3022-13T4
    the purpose of the contract. Here, we need
    not go beyond the actual terms of the
    agreement to find that it did not clearly
    express the election of arbitration as the
    sole remedy.   In so finding, we are aware
    that Marchak was represented by counsel at
    all relevant times, including when he signed
    the "Contract for Sale of Real Estate." The
    problem, therefore, is not inequality of
    bargaining   power   between   the   parties.
    Rather, it is something more fundamental:
    the agreement simply does not state that the
    buyer elects arbitration as the sole remedy.
    [Ibid.]
    A    similar    argument      was   also   rejected    in    Garfinkel    v.
    Morristown Obstetrics & Gynecology Associates, P.A., 
    168 N.J. 124
    ,       136    (2001),   where,    in    the   context    of    an   employment
    agreement between a physician and a medical practice, the Court
    noted:
    Defendants suggest that the Court should
    focus predominately on plaintiff's level of
    sophistication to ensure that he acted of
    his own volition.       That suggestion is
    misplaced.     Irrespective of plaintiff's
    status or the quality of his counsel, the
    Court must be convinced that he actually
    intended to waive his statutory rights.  An
    unambiguous writing is essential to such a
    determination.
    [Ibid.]
    Because we find this authority persuasive, if not binding,
    we reject defendants' contention that the presence of counsel
    during       the    real    estate   transaction     suffices      to   cure    the
    inadequacy of the contractual arbitration provision.
    14                             A-3022-13T4
    Summarizing,    the   arbitration    provision   in    the   parties'
    purchase agreements failed to provide plaintiffs any notice that
    they were giving up their right to seek relief in a judicial
    forum.    This   deficiency   renders   the   provision   unenforceable.
    Consequently, plaintiffs cannot be compelled to arbitrate their
    claims.
    Reversed.
    15                             A-3022-13T4
    

Document Info

Docket Number: A-3022-13

Citation Numbers: 438 N.J. Super. 11, 101 A.3d 1126

Filed Date: 11/21/2014

Precedential Status: Precedential

Modified Date: 11/21/2014