In Re Challenge of Contract Award Solicitation 13-X-22694 Lottery Growth Management Services , 436 N.J. Super. 350 ( 2014 )


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  •                    NOT FOR PUBLICATION WITHOUT THE
    APPROVAL OF THE APPELLATE DIVISION
    SUPERIOR COURT OF NEW JERSEY
    APPELLATE DIVISION
    DOCKET NO. A-4629-12T4
    APPROVED FOR PUBLICATION
    IN RE CHALLENGE OF CONTRACT
    AWARD SOLICITATION #13-X-22694                July 3, 2014
    LOTTERY GROWTH MANAGEMENT                 APPELLATE DIVISION
    SERVICES.
    __________________________________
    Argued March 24, 2014 – Decided July 3, 2014
    Before Judges Yannotti, Ashrafi, and Leone.
    On appeal from the New Jersey Department of
    the Treasury, Division of Purchase and
    Property.
    Justin Schwam argued the cause for
    appellants Communications Workers of
    America, AFL-CIO, and CWA Locals 1033 and
    1037 (Weissman & Mintz, L.L.C., attorneys;
    Mr. Schwam, on the brief).
    Beth Leigh Mitchell, Assistant Attorney
    General, argued the cause for respondent New
    Jersey Department of Treasury, Division of
    Purchase and Property (John J. Hoffman,
    Acting Attorney General, and Gibbons, P.C.,
    attorneys; Ms. Mitchell, on the brief; Peter
    J. Torcicollo, Damian V. Santomauro, and
    Kevin W. Weber, on the brief).
    Gage Andretta argued the cause for
    respondent Northstar New Jersey Lottery
    Group, LLC (Wolff & Samson, P.C., attorneys;
    Mr. Andretta and David M. Dugan, on the
    brief).
    The opinion of the court was delivered by
    ASHRAFI, J.A.D.
    In this appeal, a union and its locals that represent State
    employees challenge the constitutionality of the State's award
    of a long-term contract to a private company to provide sales
    and marketing services and to manage other functions of the New
    Jersey State Lottery.   The Communications Workers of America,
    AFL-CIO, and CWA Locals 1033 and 1037 (collectively "the CWA")
    represent employees of the New Jersey Department of the
    Treasury's Division of the State Lottery ("Lottery Division").
    On behalf of their members, they filed a protest of the contract
    award to Northstar New Jersey Lottery Group, LLC.   The Director
    of the Treasury Department's Division of Purchase and Property
    ("DPP") rejected the protest in a detailed written decision.
    On appeal to this court, the CWA contends that the contract
    violates the amendment of the New Jersey Constitution that
    authorized the State Lottery as well as a statutory provision of
    the State Lottery Law, N.J.S.A. 5:9-1 to -25.   It also argues
    that Northstar's bid proposal did not conform to the bid
    specifications because it included an unauthorized management
    fee in addition to other compensation to be paid to Northstar.
    We reject these arguments and affirm the Director's decision.
    I.
    Looking for ways to increase revenues from the Lottery
    Division, the State Treasurer issued a Request for Information
    2                          A-4629-12T4
    ("RFI") on December 7, 2011, soliciting "recommendations to
    improve any or all aspects of the Lottery's operation including:
    sales and marketing strategies and functions; product offerings;
    back office operations; information technology; and financial
    management."   The RFI provided some background information about
    the New Jersey State Lottery:
    The Lottery has a staff of approximately 150
    employees organized around seven work
    functions, including: Administration;
    Operations; Management Information Systems;
    Marketing; Sales; Security, Audit,
    Licensing; and Finance.
    . . . .
    Sales revenues for [its current games]
    totaled over $2.6 billion for the fiscal
    year ending June 30, 2011. For the same
    period, administrative expenses totaled
    $22.3 million; sales commissions totaled
    $147 million, vendor fees totaled $33
    million, and prize expenses totaled $1.544
    billion. As a result, the Lottery was able
    to contribute $930 million to education and
    institutions on a net revenue basis.
    The RFI also explained that the lottery had three existing
    contracts with third-party vendors, covering products and
    services for advertising, instant games, and online games, and
    it stated that "[a]ny proposed services or solutions may include
    the use of third party providers."
    The Treasury Department's Review Committee received several
    substantive responses to the RFI that included the possible
    3                           A-4629-12T4
    privatization of lottery functions.   From these responses, the
    Lottery Division and DPP developed and issued on August 10,
    2012, an advertised Request for Proposal ("RFP") soliciting bids
    for a contract for "Lottery Growth Management Services."    The
    fifteen-year "Services Agreement" would be for management
    services, goods, and equipment for the sales and marketing
    operations of the New Jersey State Lottery.   Thirteen addenda
    were later added to the RFP in response to questions from
    potential bidders and as additional information.
    As "Manager" for the State lottery, the successful bidder
    would "run the Lottery's sales and marketing operations, oversee
    its product development and sales channels and maintain and
    update its information technology systems, website and social
    media presence."   At the time of the solicitation, the Lottery
    Division or one of its subcontractors was performing these
    duties.
    According to the RFP's Section 1.2.1 (OVERVIEW), "the
    State's primary objective" was for the Manager to "strengthen
    and maximize the future funding for State institutions and State
    aid for education by maximizing a growing revenue stream in a
    responsible manner."   The overview further described the
    Manager's duties to include "the provision and maintenance of
    4                           A-4629-12T4
    the Central Gaming System, game development, supply of goods and
    services, marketing and advertising."
    Together with its Appendix A, the RFP's Section 3.0,
    entitled "SCOPE OF WORK AND OPERATIONAL RESPONSIBILITIES OF THE
    MANAGER," provided a more detailed "Description of Services" to
    be performed by the Manager: (1) maintaining and modifying
    lottery software and websites; (2) providing data and reports to
    the Division; (3) assuming control over the installation of
    retail hardware, instant ticket vending machines, and
    establishing an on-line portal for internet gaming; (4) game
    design and development; (5) distribution and warehousing
    services; (6) recruitment, training and supervision of lottery
    retailers, including recommended commissions for these
    retailers; (7) most aspects of lottery marketing; (8)
    maintaining customer service centers; (9) developing, operating
    and maintaining a responsible gambling program; (10) engaging
    subcontractors, and preparing, negotiating and monitoring their
    contracts; and (11) maintaining compliance with state
    regulations, and preparing game rules.
    The RFP required each bid proposal to include a technical
    proposal, a transition plan, a detailed account of the
    qualifications and experience of the bidder, a business plan,
    and net income targets.
    5                           A-4629-12T4
    The RFP's financial model had three elements: an
    accelerated guarantee payment by the successful bidder to the
    State, net income targets, and shortfall payments.    The winning
    vendor was required to make a one-time $120 million payment to
    the State upon executing the Services Agreement.     The vendor was
    also required to propose net income targets for each contract
    year, and the contract would require shortfall payments to the
    State, within capped limits, for any year in which the vendor
    failed to meet the base income targets.
    The vendor would receive compensation from the State
    calculated as a rising percentage of the year's net income in
    excess of the listed contract year's base level income set forth
    in the RFP.   The vendor's compensation would be capped at 5% of
    the contract year's total lottery net income.
    At least 30% of the total lottery revenues would have to be
    contributed to the general fund for State institutions and State
    aid for education.   If necessary, the vendor's compensation
    would be reduced to guarantee the 30% contribution.
    With respect to decision-making authority, the RFP
    expressly declared in Section 1.2.3, entitled OVERSIGHT BY THE
    DIVISION OF LOTTERY:
    At all times, the Lottery will continue to
    be conducted under the control and oversight
    and regulatory and step-in powers of the
    Division of Lottery . . . . The Division of
    6                           A-4629-12T4
    Lottery will exercise actual control and
    oversight over all significant business
    decisions, and will retain the authority to
    direct and countermand the operating
    decisions of the Manager as described in the
    Services Agreement.
    Only one vendor, Northstar, submitted a bid proposal.
    Northstar is a joint venture comprised of: (1) GTECH
    Corporation, an operator and provider of gaming technology and
    services based in Rhode Island, which had an existing contract
    with New Jersey's Lottery Division; (2) Scientific Games
    International, a provider of lottery end-to-end gaming solutions
    based in Georgia; and (3) OSI LTT NJ Holdings Inc., a pension
    fund of the Ontario Municipal Employees Retirement Systems.
    DPP reviewed Northstar's bid for compliance with the RFP's
    mandatory elements, and then sent the bid to DPP's Evaluation
    Committee for close review.   On January 28, 2013, the Evaluation
    Committee requested clarification from Northstar regarding: (1)
    Northstar's Technology Plan; (2) the variance between
    Northstar's projected net income targets and what Northstar had
    termed its Pro Forma Net Income Calculations; and (3) a proposed
    "Management Fee" included in Northstar's bid submission.    On
    January 31, 2013, Northstar submitted its responses with
    attachments, and a few days later gave an oral presentation to
    the Evaluation Committee.
    7                          A-4629-12T4
    By letter dated February 4, 2013, the Evaluation Committee
    requested that Northstar submit a best and final offer ("BAFO"),
    increasing its net income targets and withdrawing the proposed
    management fee.   On February 7, 2013, Northstar submitted
    increased net income targets by a cumulative value of $48.5
    million and reduced its management fee to $4.75 million.
    On March 8, 2013, DPP met with Northstar to clarify the
    BAFO response and requested a second BAFO.   After Northstar
    declined to modify its BAFO, the technical advisor to the
    Evaluation Committee requested additional information about the
    management fee.   Northstar's responses included confirmation
    that invoices for the management fee would be prepared and
    presented in accordance with the terms of the Services
    Agreement.   On March 27, 2013, DPP requested a final BAFO, and
    Northstar responded with increases to its net income targets by
    an aggregate of $3.4 million.
    On April 2, 2013, the Evaluation Committee submitted its
    report and recommended that the contract be awarded to
    Northstar.   It found "Northstar's proposal meets the objectives
    of the RFP," and "that award of a contract to Northstar would
    provide the State with proven and diversified lottery management
    capabilities, comprehensive U.S. and international lottery
    experience, expertise within the lottery industry, and a
    8                            A-4629-12T4
    management team with extensive New Jersey and global lottery-
    industry experience."   Regarding the management fee, the
    Evaluation Committee concluded it "is a justifiable expense,
    necessary and reasonable for Northstar to achieve its business
    plan."
    After DPP issued a notice of intent to award the contract
    to Northstar, the CWA filed its protest on April 17, 2013.
    Northstar submitted a reply, and the parties to the protest made
    an oral presentation before DPP's Director on May 3, 2013, and
    final written replies a few days later.    On May 20, 2013, the
    DPP Director issued a forty-page written decision rejecting
    CWA's protest, refusing to grant a stay, and authorizing DPP to
    proceed with the contract.
    On May 30, 2013, CWA filed a notice of appeal and then
    promptly moved before this court for an emergent stay of the
    awarding of the contract.     On June 11, 2013, we denied a stay
    but accelerated the appeal.    On June 20, 2013, the Services
    Agreement was executed, and sometime in 2013, Northstar paid
    $120 million to the State Lottery Fund and began implementing
    the contract.
    II.
    As a preliminary matter, DPP argues that the CWA lacked
    standing to protest the awarding of the contract on
    9                         A-4629-12T4
    constitutional and statutory grounds after Northstar submitted
    its bid and the DPP accepted it.      DPP argues those grounds could
    only be raised as a protest to the RFP before a bid was
    submitted.   In response, the CWA cites In re Protest of Award of
    New Jersey State Contract A71188 for Light Duty Automotive
    Parts, 
    422 N.J. Super. 275
    , 289 (App. Div. 2011), and contends
    that DPP cannot fault the CWA for failing to file a protest
    before the contract was awarded because, pursuant to N.J.A.C.
    17:12-3.2, only vendors and potential bidders could protest the
    bid specifications.   It cites the same case and O'Shea v. New
    Jersey Schools Construction Corporation, 
    388 N.J. Super. 312
    ,
    318 (App. Div. 2006), in support of its argument that New Jersey
    taxpayers, and organizations whose members include New Jersey
    taxpayers, have standing to make a post-bid challenge to the
    awarding of a public contract.     See also Loigman v. Twp. Comm.
    of Middletown, 
    297 N.J. Super. 287
    , 295-96 (App. Div. 1997)
    ("Generally, taxpayer intervention is appropriate where there
    are claims of fraud or corruption, or other instances of
    illegalities and ultra vires acts . . . [and] claims of illegal
    bidding procedures." (citations omitted)).
    Because DPP has not argued that a post-bid protest may only
    be brought by an individual taxpayer, we will not address
    whether an organization comprised of New Jersey taxpayers has
    10                          A-4629-12T4
    standing to protest the contract award and pursue an appeal.
    Given New Jersey's traditionally liberal view of standing to
    seek judicial remedies, see, e.g., Jen Elec., Inc. v. Cnty. of
    Essex, 
    197 N.J. 627
    , 645 (2009) (citing N.J. Builders Ass'n v.
    Mayor of Bernards Twp., 
    219 N.J. Super. 539
     (App. Div. 1986),
    aff'd, 
    108 N.J. 223
     (1987)); Crescent Park Tenants Ass'n v.
    Realty Equities Corp. of N.Y., 
    58 N.J. 98
    , 107-12 (1971), we
    reject DPP's contention that the CWA acted too late in
    protesting the contract on constitutional and statutory grounds.
    III.
    We begin with a brief history of the New Jersey State
    Lottery, its constitutional authorization, and the statutory
    provisions that control its administration and operations.
    A.
    Constitutional Authorization and Creation of the Lottery
    Lotteries existed in New Jersey in the early history of
    this State.   New Jersey's Constitution of 1844 banned them,
    stating that "no lottery shall be authorized by this state; and
    no ticket in any lottery not authorized by a law of this state
    shall be bought or sold within the state."   N.J. Const. of 1844
    art. IV, § 7, ¶ 2.   In 1897, an amendment of that constitution
    prohibited gambling entirely.   With the exception of parimutuel
    betting at horse racing tracks, which was authorized in 1939,
    11                       A-4629-12T4
    the prohibition on gambling was carried into New Jersey's
    current Constitution adopted in 1947.    See In re Petition of
    Casino Licenses for Approval of New Game, Rulemaking & Auth. of
    a Test, 
    268 N.J. Super. 469
    , 472 (App. Div.), aff'd o.b., 
    138 N.J. 1
     (1993).    The 1947 gambling ban required a majority vote
    of the people to authorize by constitutional amendment any
    exception.1   Such exceptions were made in 1953 for bingo games
    and raffles held by charitable, religious, and other non-profit
    organizations.    N.J. Const. art. IV, § 7, ¶¶ 2(A) and 2(B).
    In February 1969, the Legislature resolved in a concurrent
    resolution to put the question of establishing a State lottery
    to the voters.    Assemb. Con. Res. 32, 193rd Legis. Sess. (1969).
    In the general election of November 1969, a majority of voters
    approved the constitutional amendment to permit a State lottery
    by a vote of 81.4% to 18.6%.    The amendment stated:
    1
    The 1947 Constitution states:
    No gambling of any kind shall be authorized
    by the Legislature unless the specific kind,
    restrictions and control thereof have been
    heretofore submitted to, and authorized by a
    majority of the votes cast by, the people at
    a special election or shall hereafter be
    submitted to, and authorized by a majority
    of the votes cast thereon by, the legally
    qualified voters of the State voting at a
    general election . . . .
    [N.J. Const. art. IV, § 7, ¶ 2.]
    12                      A-4629-12T4
    It shall be lawful for the Legislature to
    authorize the conduct of State lotteries
    restricted to the selling of rights to
    participate therein and the awarding of
    prizes by drawings when the entire net
    proceeds of any such lottery shall be for
    State institutions and State aid for
    education . . . .
    [N.J. Const. art. IV, § 7, ¶ 2(C) (emphasis
    added).]
    The Legislature then created a New Jersey State Lottery
    Planning Commission ("Planning Commission") and directed it "to
    formulate a report, including legislation and an administrative
    program for the conduct of a State Lottery, for submission to
    the Governor and the Legislature."    Joint Res. No. 11, 193rd
    Legis. Sess. (1969).   The Planning Commission was to study
    lotteries operated in other states "with the ends in view of
    devising a lottery system of broad appeal with frequent
    drawings, effective controls and such other features which will
    achieve, to the maximum practicable extent, the objectives of
    the constitutional amendment."   Ibid.
    Although the Planning Commission's research benefitted from
    the experience of other states, its report to the Legislature
    stated that the information it had gathered was "not adequate
    . . . to define clearly the optimal lottery structure for New
    Jersey."   It added that "actual operating experience in this
    State" was necessary to devise the best system, and "[t]he
    13                        A-4629-12T4
    structure of this lottery, and the legislation which is to
    govern its operation, must be adaptable to such new information
    as may become available in the years ahead."   Report of the
    State Lottery Planning Commission at iv (Feb. 9, 1970).2
    The Planning Commission divided the general "issues" to be
    addressed by the Legislature into two categories: the
    administrative structure and the operating structure of the
    lottery.   With respect to the administrative structure, the
    Planning Commission stated:
    There are two major criteria which must be
    met by the administrative organization of
    the lottery. First . . . to . . . attract
    the confidence of the public. . . . Second
    . . . to achieve the goals of the lottery
    operation, as set by collective public
    opinion . . . .
    [Id. at 4.]
    In pursuit of these objectives, the Planning Commission
    proposed that the Legislature should:
    Establish a lottery division in the
    Department of the Treasury, to be
    administered by a five-man commission and a
    full-time operating director. These
    officials will be appointed by, and
    accountable to, the Governor of this State,
    who shall have veto power over the decisions
    of said commission. This administrative
    structure is designed to ensure the complete
    2
    Available at http://dspace.njstatelib.org:8080/xmlui/
    bitstream/handle/10929/32330/g1911970.pdf?sequence=1.
    14                         A-4629-12T4
    integrity of, and full public confidence in,
    the operation of the State lottery.
    [Id. at v.]
    Also, "to ensure the integrity of the lottery," the Planning
    Commission recommended "that the State Auditor be required to
    conduct an annual post-audit of the transactions and accounts of
    the lottery division."   Id. at 7.
    Addressing the future financial success of the lottery, the
    Planning Commission stated that the lottery "must be operated as
    a public business enterprise" if it is to attain its full
    potential as a source of revenue.    Ibid.   It recognized that
    "promotion and advertising will be required."    Ibid.
    The Planning Commission placed the task of making policy in
    the hands of the five-person commission it proposed, but a
    Lottery Director would exercise executive authority and operate
    the lottery:
    A full-time operating director will likewise
    be appointed by the Governor, with the
    advice and consent of the Senate. To a
    large extent, the task of implementing a
    successful lottery system in the State will
    be his. The director must, of course, be an
    able administrator. However, he must be an
    able businessman in other respects as well,
    particularly to the extent that a successful
    lottery will require successful marketing.
    [Ibid. (emphasis added).]
    15                          A-4629-12T4
    With respect to the lottery's operating structure, the
    Planning Commission discussed a number of specific issues:
    A number of decisions must be made before a
    lottery can be put into operation . . .
    includ[ing] the frequency with which
    drawings should take place, the manner of
    determining winners, the prices of lottery
    tickets, the structure of prizes, the form
    of ticket distribution, the types and
    amounts of promotion and advertising, and
    how winners shall be notified and paid.
    [Id. at 4-5.]
    To the Planning Commission, flexibility was a vital feature
    in addressing the operating structure of the lottery.   Id. at 5.
    Its report stated that "the authority to specify and modify as
    required the operating structure and characteristics of the
    lottery should be delegated to the lottery commission rather
    than specified in detail by the legislation."   Id. at 8.   Thus,
    the Planning Commission proposed that any legislation should
    "[p]rovide sufficient flexibility to the lottery division so
    that it may make and implement those decisions which appear
    necessary to best ensure that the lottery will succeed in
    achieving its goals."    Id. at vi.
    The Planning Commission explained its reasoning further:
    Only experience and experimentation in this
    State can provide the information which is
    required, and it is for this reason that
    this [Planning] Commission recommends most
    strongly that the permanent commission and
    director which it proposes be allowed the
    16                         A-4629-12T4
    maximum possible flexibility commensurate
    with preserving the full trust and
    confidence of the citizens of this State.
    In particular, it is important to avoid
    unnecessary rigidities in the legislation
    which will inhibit the lottery commission's
    ability to modify the lottery so as to
    increase public interest and participation.
    [Id. at 5 (emphasis added).]
    Again with an eye to the future, the Planning Commission
    mentioned one example of likely participation by private
    entities in operating the lottery: "increasing mechanization of
    the lottery . . . might be performed more efficiently by a
    private contractor than by the State."    Id. at 28.
    The Planning Commission's proposed legislation implementing
    these recommendations was passed by the Legislature with few
    changes, and the State Lottery had its first drawing on January
    7, 1971.
    B.
    State Lottery Law, N.J.S.A. 5:9-1 to -25
    The Legislature's purpose in enacting the State Lottery Law
    is stated in N.J.S.A. 5:9-2:
    This act is enacted to implement the
    amendment of Article IV, Section VII,
    paragraph 2, of the Constitution of New
    Jersey, approved by the people in the
    general election of November, 1969, and to
    carry out the mandate thereof by establish-
    ing a lottery to be operated by the State,
    the entire net proceeds of which are to be
    17                         A-4629-12T4
    used for State institutions and State aid
    for education.
    [(emphasis added).]
    The language of N.J.S.A. 5:9-2 has not changed since it was
    proposed by the Planning Commission and enacted by the
    Legislature in February 1970.   L. 1970, c. 13, § 2.
    The State Lottery Law "established in the Department of the
    Treasury a Division of the State Lottery, which shall include a
    State Lottery Commission and a director."   N.J.S.A. 5:9-4.   The
    powers and duties of the Lottery Commission were set forth in
    N.J.S.A. 5:9-7.   Among them was the promulgating of rules and
    regulations to implement the constitutional "mandate of the
    people" and to "produce the maximum amount of net revenues for
    State institutions and State aid for education."   In addition to
    a myriad of other subjects, the statute authorizes the Lottery
    Commission to establish rules and regulations for:
    the payment of costs incurred in the
    operation and administration of the lottery,
    including the expenses of the division and
    the costs resulting from any contract or
    contracts entered into for promotional,
    advertising or operational services or for
    the purchase or lease of lottery equipment
    and materials . . . .
    [N.J.S.A. 5:9-7(a)(11)(b) (emphasis added).]
    The Lottery Director's powers and duties are set forth in
    N.J.S.A. 5:9-8.   They include supervising and administering the
    18                        A-4629-12T4
    operation of the lottery, appointing or hiring employees of the
    Lottery Division, advising the Lottery Commission, and
    certifying each month to the State Treasurer and the Lottery
    Commission the revenues, expenses, and prize disbursements of
    the lottery.    Ibid.   In addition, subsection (h) of the statute
    specifically authorized the Lottery Director to enter into
    contracts for the operation and promotion of the lottery.     L.
    1970, c. 13, § 8 (codified at N.J.S.A. 5:9-8(h)).
    In 1983, the Legislature amended N.J.S.A. 5:9-8(h), which
    now reads:
    Subject to the approval of the commission
    and the applicable laws relating to public
    contracts, to act on behalf of the
    commission as using agency with respect to
    purchases made by the Division of Purchase
    and Property of goods and services required
    in the operation of the lottery.
    [L. 1983, c. 60, § 2 (codified at N.J.S.A.
    5:9-8(h)) (emphasis added).]
    The question on this appeal is whether a contract as broad-
    ranging as that awarded to Northstar for fifteen years is within
    the authorized powers of the Lottery Director and the Lottery
    Division.
    IV.
    The CWA alleges the State's contract with Northstar
    unlawfully privatizes many of the Lottery Division's duties
    currently being performed by State employees.    It contends the
    19                        A-4629-12T4
    contract violates the State Constitution because the 1969
    amendment authorizes only "the conduct of State lotteries,"
    which the CWA argues means a lottery "conducted by the State."
    Similarly, it contends the contract violates the State Lottery
    Law because N.J.S.A. 5:9-2 authorizes only "a lottery to be
    operated by the State," not by a private entity.
    The CWA does not argue that the Lottery Division has no
    power whatsoever to contract with outside vendors.   It
    acknowledges that for decades the Lottery Division has
    contracted with privately-owned vendors for services such as
    advertising, ticket printing, and instant and online game
    management.   See In re Protest of Award of On-Line Games Prod. &
    Operation Servs. Contract, Bid No. 95-X-20175, 
    279 N.J. Super. 566
     (App. Div. 1995) (five-year contract to implement and
    operate on-line gaming system).    Instead, the CWA argues that
    the sales and marketing operations of the Lottery Division are
    non-delegable functions of the State and may not legally be
    conducted by a private entity.    It contends the line has been
    crossed with this contract, and that the Lottery Division and
    the Lottery Director have relinquished "operation" of the
    lottery to a private, profit-making interest.
    DPP and Northstar respond that the Lottery Division and
    Director continue to operate the lottery because they retain
    20                        A-4629-12T4
    tight control over Northstar and any other subcontractor
    involved in the implementation of the disputed contract.
    Respondents rely on the history of the State Lottery Law and the
    experience and decisions of other jurisdictions that have
    addressed similar issues in awarding contracts to private
    entities.   They contend that neither the State Constitution nor
    the State Lottery Law requires that all functions of the lottery
    be performed by State employees, and that there is no logic to
    the CWA's argument that the sales and marketing functions cross
    a line when the Lottery Division has contracted lawfully in the
    past with respect to other functions.
    As to management functions that the contract delegates to
    Northstar, respondents emphasize that a number of these
    functions are already being performed by private vendors and
    that the policy-making and overall administrative functions of
    the lottery remain with the Lottery Commission and the Lottery
    Director.   They add that oversight, supervision, and veto power
    over Northstar's business decisions are prominently retained by
    the Lottery Division through the Services Agreement, thus making
    the Lottery Division, not Northstar, the operator of the
    lottery.
    Focusing on the word "operated" in N.J.S.A. 5:9-2, both
    sides argue that its meaning is plain, but each side claims the
    21                          A-4629-12T4
    plain meaning leads to its own understanding of the word in the
    context of this dispute.    The CWA asserts that the only possible
    interpretation of N.J.S.A. 5:9-2 is: "The creation of a State
    Lottery, operated solely by the State, by State workers, with
    proceeds flowing entirely to the State."    It argues that the
    phrase "operated by the State" is distinguishable from
    "regulation and control by" the State, and that it is not enough
    that the Division retains oversight over Northstar's actions and
    decisions.
    The CWA cites Atlantic City Racing Association v. Attorney
    General, 
    98 N.J. 535
    , 546 (1985), to support its claim that all
    provisions affecting an exception to the constitutional ban on
    gambling must be narrowly interpreted and must follow the intent
    of the original drafters.     It objects to any reliance on
    judicial decisions from other jurisdictions on the ground that
    the laws of other states are distinguishable from New Jersey's
    unique constitutional and statutory provisions applicable to the
    lottery.     Instead, the CWA asserts that we should compare our
    lottery laws to our own Casino Control Act, N.J.S.A. 5:12-1 to
    -233, where the State exercises only regulatory control over the
    operations of privately-owned casinos.     By that comparison, the
    CWA contends the Legislature intended to require more than just
    regulatory control and oversight of privately-owned entities
    22                          A-4629-12T4
    when it enacted the State Lottery Law and required the State to
    "operate" the lottery.
    DPP responds that the CWA has inserted "solely" into the
    wording of N.J.S.A. 5:9-2 as a limitation on how the Lottery
    Division may "operate" the lottery, but the statute does not
    contain that word and is not so restricted.    DPP and Northstar
    emphasize many specific provisions of the Services Agreement to
    demonstrate the level of decision-making control that the
    Lottery Division retains and the close oversight and supervision
    of the Manager's activities that will remain in the hands of the
    Lottery Director and the Lottery Commission.   They also point
    out that the Lottery Commission will continue to make all policy
    decisions and the Lottery Division will retain many functions of
    the lottery.   Among the retained functions, the drawing of
    winning tickets, identifying winners, and awarding prizes remain
    functions of the Lottery Division and are not within the scope
    of duties of the Manager under the Services Agreement.
    Although we ordinarily give substantial deference to an
    agency's decision to award or reject a bid proposal, Keyes
    Martin & Co. v. Dir., Div. of Purchase & Prop., 
    99 N.J. 244
    , 252
    (1985); On-Line Games, 
    supra,
     
    279 N.J. Super. at 591-92
    , the
    issue before us is one of constitutional and statutory
    interpretation, to which we apply a plenary standard of review.
    23                          A-4629-12T4
    See Murray v. Plainfield Rescue Squad, 
    210 N.J. 581
    , 584 (2012);
    Zabilowicz v. Kelsey, 
    200 N.J. 507
    , 512-13 (2009).
    The court's "task . . . is to determine and effectuate the
    Legislature's intent."    Bosland v. Warnock Dodge, Inc., 
    197 N.J. 543
    , 553 (2009).    Our analysis begins with the words of the
    enactment, which are to be given their generally accepted
    meaning, and are to be read in context of the legislation as a
    whole.    Ibid.; DiProspero v. Penn, 
    183 N.J. 477
    , 492 (2005).
    When the Legislature's language is clear and unambiguous,
    and subject to only one interpretation, we apply the statute's
    plain meaning.     Bosland, 
    supra,
     
    197 N.J. at 553-54
    ; DiProspero,
    
    supra,
     
    183 N.J. at 492-93
    ; O'Connell v. State, 
    171 N.J. 484
    , 488
    (2002).   But when the statutory language is ambiguous and
    subject to more than one reasonable interpretation, we must look
    to extrinsic evidence, such as legislative history, judicial
    interpretation, and rules of statutory construction.    Bosland,
    
    supra,
     
    197 N.J. at 553-54
    ; DiProspero, 
    supra,
     
    183 N.J. at
    493-
    94; State v. Fortin, 
    178 N.J. 540
    , 607 (2004).
    In our view, the phrases "the conduct of State lotteries"
    in the constitutional amendment and "operated by the State" in
    N.J.S.A. 5:9-2 are too ambiguous to resolve the dispute in this
    appeal without resort to extrinsic sources.    We agree with DPP's
    assertion that the CWA's plain meaning argument adds an extra,
    24                         A-4629-12T4
    modifying term to these phrases, that is, a requirement that all
    State Lottery functions be performed solely or exclusively by
    State employees.    On the other hand, the constitutional and
    statutory phrases are not meaningless, and ultimately the
    lottery must be conducted and operated by the State, and not by
    a private entity.
    Looking at extrinsic evidence of the Legislature's intent,
    it is clear from the Planning Commission's report that
    flexibility was intended in developing optimal means of
    operating the lottery through experiment and experience.
    Viewing administration of the lottery from a broad perspective,
    the Planning Commission envisioned a structure that included
    policy-making and overall responsibility for the integrity of
    the State Lottery and for accomplishment of the constitutional
    objectives.   As to the lottery's operating structure, the
    Planning Commission considered the more immediate business
    decisions pertinent to developing and managing a successful
    lottery and urged flexibility and room for modification.     It
    recognized that certain functions would be contracted out to
    private enterprise.   The State Lottery Law enacted by the
    Legislature in 1970 essentially mirrored the proposed
    legislation recommended by the Planning Commission, and
    25                          A-4629-12T4
    therefore, the Legislature adopted the Planning Commission's
    views and objectives.
    Because the State Lottery must retain the confidence of the
    public, the State Lottery Law must be read to maintain in the
    Lottery Commission and the Lottery Director the power to
    determine policy and to make major business decisions.     Those
    State officials are answerable to the Governor and to the
    Legislature.   However, we do not read the State Lottery Law as
    requiring that day-to-day functions of the lottery, including
    management functions, must be performed only by State employees.
    Nor do we find a viable distinction in the sales and marketing
    functions of the Lottery Division with other functions that have
    historically been conducted through contracting with privately-
    owned, profit-making vendors.   Indeed, N.J.S.A. 5:9-7(a)(11)(b)
    specifically anticipates that the State can issue contracts "for
    promotional, advertising or operational services."
    Other jurisdictions have reached the same conclusion when
    considering similar issues regarding the authority of a state
    agency to delegate operational functions of the state lottery to
    private entities, or multi-state entities that operate games
    such as Mega Millions.   See State ex rel. Six v. Kansas Lottery,
    
    186 P.3d 183
    , 189-94 (Kan. 2008); Dalton v. Pataki, 
    835 N.E.2d 26
                              A-4629-12T4
    1180, 1197-98 (N.Y.), cert. denied, 
    546 U.S. 1032
    , 
    126 S. Ct. 739
    , 
    163 L. Ed. 2d 571
     (2005).3
    As DPP and Northstar point out, the Services Agreement
    contains many provisions retaining control of the lottery's
    operation with the Lottery Division and the Lottery Director.
    Section 1.1 confirms as a purpose of the Services Agreement that
    the State and the Lottery Division will "continu[e] to conduct
    and maintain oversight and control over the Lottery."    Section
    2.2 describes the general responsibilities of the Lottery
    Division to:
    continue to have actual control and
    oversight over the conduct of all Lottery
    operations by retaining the authority to
    direct or countermand Manager's operating
    decisions, maintaining ready access to
    information regarding all aspects of Lottery
    operations, and retaining ownership of all
    Lottery assets including all State
    Intellectual Property.
    Section 5.1, entitled "Governance," requires Northstar to
    obtain approval of the Lottery Division before making "any
    3
    See also U.S. Department of Justice, Office of Legal Counsel,
    "Scope of Exemption Under Federal Lottery Statutes for Lotteries
    Conducted by a State Acting Under the Authority of State Law"
    (Oct. 16, 2008) (concluding that a state could retain a vendor
    to perform lottery management services without violating federal
    law, which prohibits interstate advertisement or promotion of
    lotteries except when conducted by a state under its laws, 
    18 U.S.C. §§ 1307
    (a)(1), 1307(b)(1), 1953(b)(4)) available at
    http://www.justice.gov/olc/opiniondocs/state-conducted-
    lotteries101608.pdf.
    27                        A-4629-12T4
    material change from those business practices and decisions
    already Approved by the Division of Lottery and/or the State."
    The related Schedule 5.1 of the Services Agreement, entitled
    "Governance Protocols," states that "[t]he Division of Lottery
    must exercise actual control over all significant business
    decisions made by Manager at all times." (emphasis added).     It
    specifically provides "Unconditional Veto Power" to the Lottery
    Director over any decision of Northstar as the Manager.
    Describing "actual control" by the Lottery Division as
    "fundamentally imperative to a fully-compliant governance
    structure," the Services Agreement states: "[T]he Parties
    expressly agree that the Division of Lottery . . . shall have
    the sole, absolute, and unconditional right to veto or
    countermand, with or without conditions, any action taken by
    Manager whatsoever . . . ."
    Also, Section 13.2 permits the Lottery Division to
    terminate the agreement "for convenience" upon ninety days'
    notice to Northstar and payment of existing obligations under
    the agreement and a termination fee.   In the event of such
    termination, the State is not liable to Northstar for loss of
    future profits.
    These provisions demonstrate that the lottery remains a
    State operation, with certain functions and duties delegated to
    28                           A-4629-12T4
    a private entity.   In sum, we conclude that the Northstar
    contract is not a violation of the constitutional amendment that
    authorized our State lottery or the State Lottery Law.
    V.
    The CWA contends the contract must be rebid because
    Northstar's annual management fee represents an unlawful
    material deviation from the RFP's bid specifications.     It claims
    that the management fee of $4.75 million per year is for
    services beyond the RFP's scope of work of the Manager, and that
    its inclusion in Northstar's bid proposal and acceptance by DPP
    is a deviation contrary to the salutary purposes of the
    competitive bidding process.
    As we previously stated, we defer to DPP's determination to
    award or reject a bid proposal.    Keyes Martin & Co., supra, 
    99 N.J. at 252
    ; On-Line Games, 
    supra,
     
    279 N.J. Super. at 591-92
    .
    Where, as in this case, the question is whether a bid deviated
    from material requirements of the RFD, the Director's decision
    is tested by the "ordinary standards governing administrative
    action."   On-Line Games, 
    supra,
     
    279 N.J. Super. at 593
    .    More
    specifically, these standards include:
    whether the record contains substantial
    evidence to support the findings on which
    the agency based its action; and . . .
    whether in applying the legislative policies
    to the facts, the agency clearly erred in
    reaching a conclusion that could not
    29                         A-4629-12T4
    reasonably have been made on a showing of
    the relevant factors.
    [Ibid. (quoting George Harms Constr. Co. v.
    N.J. Tpk. Auth., 
    137 N.J. 8
    , 27 (1994).]
    Initially, the DPP Director was required to decide whether
    Northstar's bid deviated from the RFP.     See id. at 594.     "If
    there is no deviation, the bid must be deemed conforming.        If
    there is a deviation, a decision must be made as to whether it
    is material and can be waived."    Ibid.   If a deviation is
    material and non-waivable, the inquiry is:
    "whether the effect of a waiver would be to
    deprive [the agency] of its assurance that
    the contract will be entered into, performed
    and guaranteed according to its specified
    requirements, and second, whether it is of
    such a nature that its waiver would
    adversely affect competitive bidding by
    placing a bidder in a position of advantage
    over other bidders or by otherwise under-
    mining the necessary common standard of
    competition."
    [Id. at 594-95 (quoting Twp. of River Vale
    v. R.J. Longo Constr. Co., 
    127 N.J. Super. 207
    , 216 (Law Div. 1974)).]
    In its original bid proposal, Northstar included under the
    category of its management expenses a $5 million "Management
    Fee" that would increase by two percent annually.       The
    Evaluation Committee requested clarification and subsequently
    asked Northstar to withdraw the management fee from its
    proposal.    In response, Northstar reduced the fee to $4.75
    30                           A-4629-12T4
    million per year, and it increased its net income targets for
    the lottery by an aggregate of more than $50 million.
    Northstar described the purpose of the management fee as
    follows:
    The annual Management Fee compensates
    Northstar for management services provided
    by its stakeholders to Northstar for the
    benefit of the Lottery. These management
    services are not separately accounted for in
    the supply contracts between Northstar and
    its stakeholders (GTECH and Scientific
    Games). . . .
    [T]hese management services include, but are
    not limited to:
       Support from corporate personnel of
    Northstar's stakeholders related to:
    o Application of international best
    practices.
    o National retail chain business
    development and execution.
    o Marketing activities and retail
    best practices (including data
    analytics, retailer design, and
    merchandising).
    o Player loyalty management.
    o Finance and tax support.
    o Legal and compliance.
    o Responsible gaming program
    support.
       Governance duties performed by the
    Board of Directors.
    Northstar reported that the management fee does not include
    any compensation for bonuses paid to the employees or personnel
    of the corporate stakeholders, and is not otherwise included in
    31                       A-4629-12T4
    its overhead or subcontractor expenses.    It assured the
    Evaluation Committee that it would submit monthly invoices for
    the management fee in accordance with the requirements of the
    Services Agreement, and subject to restrictions on expenses in
    excess of budgeted amounts.   It stated in retrospect that the
    management fee might have been better categorized as a
    subcontractor expense, although the subcontractor would be
    Northstar's own stakeholders.   After further inquiry and
    investigation, the Evaluation Committee acceded to Northstar's
    inclusion of the management fee, finding the fee and its
    included services "a justifiable expense, necessary and
    reasonable for Northstar to achieve its business plan."
    In her written decision, the DPP Director reviewed the
    facts and "conclude[d] that Northstar NJ's inclusion of a
    management fee is not an exception to the RFP, material or
    otherwise."   She specifically found "that the management fee as
    clarified during the negotiations is an 'Operating expense' as
    that term was defined in the RFP," and that "the services to be
    performed in exchange for the management fee are within the
    scope of services outlined in Appendix A of the RFP."
    The CWA claims the Director erred because the services
    covered by the management fee are outside the RFP's Scope of
    Work of the Manager.   We disagree.   The RFP's Section 3.0 (SCOPE
    32                          A-4629-12T4
    OF WORK AND OPERATIONAL RESPONSIBILITIES OF THE MANAGER)
    includes the following provision:
    Except for those functions or services
    specifically defined in Schedule 2.2 of the
    Services Agreement (which are reserved by
    the Division of Lottery), Manager's
    functions and responsibilities shall
    include, but not be limited to, those
    functions and responsibilities set forth in
    Appendix A to the RFP and such other
    functions which are an inherent, necessary
    or customary part of the functions and
    responsibilities associated with the Lottery
    . . . .
    [(emphasis added).]
    Northstar's description of the work associated with its
    management fee, to the extent not specifically described in the
    Services Agreement, can be categorized within Section's 3.0
    catchall language.   Northstar explained to the satisfaction of
    the Evaluation Committee and the DPP Director the reasons it
    needed to charge a separate fee for the management services of
    its stakeholders' corporate personnel in implementing its
    business plan for managing the lottery.   Whether described as a
    management expense or a subcontractor expense, the DPP Director
    viewed the management fee as an operational expense of Northstar
    that was within the specifications of the RFP and would be
    accounted for in accordance with the terms of the Services
    Agreement.   Furthermore, we note that DPP allowed the management
    fee only after it was reduced and Northstar increased its net
    33                          A-4629-12T4
    income targets.   See State Contract A71188, supra, 
    422 N.J. Super. at 296
     ("Courts have approved post-bid modifications to
    an awarded public contract when the public entity negotiates
    more favorable terms.").
    The DPP Director properly exercised her discretion in
    determining that Northstar's bid proposal conformed to the bid
    specifications.
    Affirmed.
    34                        A-4629-12T4