New Century Financial Services v. Oughla Msw Capital, LLC v. Zaidi ( 2014 )


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  •                    NOT FOR PUBLICATION WITHOUT THE
    APPROVAL OF THE APPELLATE DIVISION
    SUPERIOR COURT OF NEW JERSEY
    APPELLATE DIVISION
    DOCKET NO. A-6078-11T4
    A-6370-11T1
    NEW CENTURY FINANCIAL
    APPROVED FOR PUBLICATION
    SERVICES, INC.,
    September 2, 2014
    Plaintiff-Respondent,
    APPELLATE DIVISION
    v.
    AHLAM OUGHLA,
    Defendant-Appellant.
    ____________________________
    MSW CAPITAL, LLC,
    Plaintiff-Respondent,
    v.
    AZEEM H. ZAIDI,
    Defendant-Appellant.
    _______________________________________
    Argued May 22, 2013 – Decided March 5, 2014
    Before Judges Grall, Simonelli and Accurso.
    On appeal from Superior Court of New Jersey,
    Law Division, Special Civil Part, Hudson
    County, Docket No. DC-4244-12 (A-6078-11),
    and Monmouth County, Docket No. DC-4774-12
    (A-6370-11).
    Philip D. Stern argued the cause for
    appellant (both appeals) (Philip D. Stern &
    Associates, LLC, attorneys; Mr. Stern, on
    the briefs).
    Lawrence J. McDermott, Jr., argued the cause
    for respondent (both appeals) (Pressler and
    Pressler, L.L.P., attorneys; Mr. McDermott
    and Steven A. Lang, on the briefs).
    John Ukegbu argued the cause for amicus
    curiae Northeast New Jersey Legal Services,
    Inc. (A-6078-11) (Northeast New Jersey Legal
    Services, attorneys; Mr. Ukegbu, on the
    brief).
    The opinion of the court was delivered by
    ACCURSO, J.A.D.
    In these two appeals, calendared back-to-back and
    consolidated here, we consider the proofs necessary for
    plaintiffs to prevail on summary judgment in an action to
    collect an assigned debt on a closed and charged-off credit card
    account.   Plaintiffs are debt buyers.   Debt buyers purchase
    charged-off credit card debts from the card issuers or other
    debt buyers and attempt to collect the debts, that is, the
    amount due the card issuer when it charged-off the account, or
    re-sell them to other debt buyers.1   Plaintiffs obtained summary
    judgments against defendants on charged-off credit card debts
    which plaintiffs claim to have purchased from sellers who,
    ultimately, albeit indirectly, derived their ownership from the
    1
    See Federal Trade Commission, The Structure and Practices
    of the Debt Buying Industry 11 (2013), available at
    http://ftc.gov/sites/default/files/documents/reports/structure-
    and-practices-debt-buying-industry/debtbuyingreport.pdf
    [hereinafter "Debt Buying Report"].
    2                           A-6078-11T4
    banks that issued the credit cards to defendants.   Defendants
    contend that the summary judgments were improper because
    plaintiffs did not submit sufficient proof of their ownership of
    the debts and did not offer admissible evidence of the amounts
    allegedly owed.
    Plaintiffs suing on assigned, charged-off credit card debts
    must prove two things:   ownership of the defendant's charged-off
    debt and the amount due the card issuer when it charged off the
    account.   In considering whether plaintiffs established prima
    facie proof of their claims, we hold that:   lack of notice to
    the debtor of the sale of the debt does not affect the validity
    of the assignment; the assignment need not specifically
    reference defendant's name or account number and instead may
    refer to an electronic data file containing that information; a
    plaintiff need not procure an affidavit from each transferor in
    its chain of assignments and may instead establish prima facie
    proof of ownership on the basis of business records documenting
    its ownership; and that an electronic copy of the periodic
    billing statement for the last billing cycle is prima facie
    proof of the amount due on the account at charge off.     Applying
    those standards to the facts presented on the motions, we affirm
    one judgment and reverse the other.
    3                           A-6078-11T4
    The Summary Judgment Motions
    Ahlam Oughla
    Plaintiff New Century Financial Services, Inc. (New
    Century) sued defendant Ahlam Oughla alleging that it was the
    owner of Oughla's Credit One Bank, N.A., account on which
    $723.82 was due at charge off.   Oughla, representing herself,
    answered stating "[p]laintiff provided no documentation to
    support the charges alleged in the complaint, therefore
    defendant denies all allegations."   Although each side
    propounded limited interrogatories as allowed in actions
    cognizable but not pending in the Small Claims Section,
    R. 6:4-3(f), neither party provided responsive answers.
    New Century moved for summary judgment.   In its statement
    of material facts, New Century stated that its predecessor in
    interest, Credit One, extended credit to Oughla on a specific
    account; that as set forth in its supporting certification, New
    Century had purchased that account; that the "Electronically
    Transmitted Information from Seller," showed that Oughla opened
    the account on October 25, 2007; made her last payment on March
    2, 2008; and that Credit One charged off the account on October
    5, 2008 with a balance due of $723.82, which constituted the
    principal balance New Century demanded.   New Century also sought
    interest of $1.58 calculated at the rate specified in Rule 4:42-
    4                          A-6078-11T4
    11(a)(ii), not at the rate charged by Credit One when the
    account was active.
    New Century attached what it claimed to be the bill of sale
    and assignment by which it acquired Oughla's debt as well as
    documents relating to several prior transfers of the account.
    Specifically, New Century attached four executed assignment
    documents memorializing the sale and assignment of certain
    charged-off credit card account receivables, purportedly
    described on computer files transferred therewith:    from MHC
    Receivables, L.L.C. (MHC Receivables) to Sherman Originator,
    L.L.C. (Sherman Originator); from Sherman Originator to LVNV
    Funding, L.L.C. (LVNV Funding); from LVNV Funding to Sherman
    Acquisition, L.L.C. (Sherman Acquisition); and from Sherman
    Acquisition to New Century.   Only one of the assignments
    referenced a portfolio number and none referenced Oughla's
    account, or indeed, any individual account.
    New Century also attached an electronic copy of the final
    periodic account statement for "VISA Account [XXXX]" from Credit
    One to Oughla with the same address she noted on her answer,
    advising that the account was closed and scheduled to be charged
    off with a balance of $723.82.
    Oughla filed a response to the motion and consented to
    disposition on the papers.    She did not dispute any of the
    5                          A-6078-11T4
    particular facts New Century asserted, but contended that there
    was no admissible evidence of the formation of a contract
    between her and Credit One, or of the breach of any such
    contract, and no reference to her name or account number in any
    of the assignments.   On that evidence, the judge granted New
    Century summary judgment in the sum of $725.40 plus costs
    without a statement of reasons.
    Oughla retained counsel who filed a motion for
    reconsideration.   Counsel argued that New Century did not
    establish its ownership of the debt or provide a proper
    foundation for the final periodic account statement.
    New Century responded with additional proofs of its
    ownership of the debt.   Its "business development manager,"
    Marko Galic, certified that he participated in the transaction
    in which New Century purchased Oughla's debt and thus had
    personal knowledge of the records New Century obtained in that
    sale, including the assignments, a copy of the electronically-
    transmitted spreadsheet New Century acquired, redacted to show
    only the information relating to Oughla's account, and the final
    periodic statement Credit One issued to Oughla.
    In addition, New Century provided evidence of the transfers
    that preceded its acquisition, the first being from Credit One
    to MHC Receivables.   John Mazzoli submitted an affidavit stating
    6                          A-6078-11T4
    that he is an authorized representative for MHC Receivables,
    having personal knowledge of "the method and manner" by which
    MHC "originates, services, owns and manages VISA and MasterCard
    accounts."   Mazzoli explained that MHC Receivables "purchases
    and holds VISA and MasterCard accounts" originated by Credit
    One, which Credit One thereafter continues to service on behalf
    of MHC Receivables, the legal owner.   According to Mazzoli,
    "[t]he Agreements that transfer the accounts between Credit One
    and MHC are self-executing, allow for the accounts to be
    transferred immediately after origination, and comply with all
    state and federal regulations," and that "[c]ardholders receive
    appropriate notice of these events in accordance with all state
    and federal laws."   Mazzoli averred that "[t]he transfer between
    MHC and any subsequent buyer [is] evidenced by a Purchase and
    Sale Agreement and corresponding Bill of Sale."2
    The judge denied the motion for reconsideration and
    reaffirmed the entry of summary judgment.   She was satisfied
    2
    New Century also presented a certification from its counsel
    Steven A. Lang, Esq., who attached credit reports from 2008 and
    2009 for Oughla that counsel's firm "obtained in another
    matter." We do not rely on these reports because they are
    plainly inadmissible hearsay. See, e.g., Cruz v. MRC
    Receivables Corp. 
    563 F. Supp. 2d 1092
    , 1095 (N.D. Cal. 2008)
    (credit reports offered to prove the accounts and amounts
    therein are inadmissible hearsay); Konop v. Rosen, 425 N.J.
    Super. 391, 402 (App. Div. 2012) (noting that hearsay within
    hearsay requires a separate basis for admission).
    7                          A-6078-11T4
    that New Century had established a prima facie case that it was
    the owner of the account and that Oughla was in default in the
    sum of $723.82 plus interest of $1.58, for a total due of
    $725.40.   The judge found that Oughla's only defense to the
    motion was that she "was not satisfied" with New Century's
    proofs, which the judge concluded was not sufficient to defeat
    summary judgment.
    Azeem H. Zaidi
    Plaintiff MSW Capital, L.L.C. (MSW Capital) sued defendant
    Azeem H. Zaidi alleging that it was the owner of Zaidi's "CHASE-
    WAMU" account, on which $12,487.36 was due at charge off.
    Zaidi, representing himself, filed an answer leaving plaintiff
    to its proofs.
    MSW Capital served Zaidi with interrogatories seeking the
    factual basis for any defense Zaidi claimed, to which Zaidi
    declined to provide responsive answers.   MSW Capital also served
    Zaidi with requests for admissions asking whether he admitted
    applying for credit privileges with CHASE-WAMU; whether he made
    purchases or received cash advances using the account; and
    whether he received monthly statements.   Zaidi responded without
    admitting or denying any of the requested admissions.
    MSW Capital moved for summary judgment.   In its statement
    of material facts, MSW Capital stated that its predecessor in
    8                           A-6078-11T4
    interest, CHASE-WAMU, extended credit to Zaidi, and that as set
    forth in the certification submitted in support of the motion,
    MSW Capital was the current owner of that account on which
    $12,487.36 was due at charge-off.   MSW Capital attached copies
    of eighteen monthly billing statements for Zaidi's CHASE-WAMU
    account from August 2009 through January 2011, each addressed to
    Zaidi at the address indicated on Zaidi's answer.
    MSW Capital supported the motion with a certification of
    its managing director, Lawrence A. Whipple, Jr., who claimed
    both personal knowledge of MSW Capital's "books and business"
    and authority to make the certification on its behalf.    Whipple
    certified that MSW Capital "is the owner by purchase of
    [Zaidi's] defaulted CHASE-WAMU Account" on which there is due
    the sum of $12,487.36.3
    Zaidi, through counsel, opposed MSW Capital's motion and
    cross-moved for summary judgment.   He denied MSW Capital's
    3
    Whipple further certified that MSW Capital's records are
    maintained electronically, and he attached a "Computer Generated
    Report of Financial Information From 1/31/11 to 04/19/12,"
    created by MSW Capital for Zaidi's account. We do not rely upon
    this report, which was apparently intended to conform to the
    requirements of Rule 6:6-3(a), because it cannot qualify as a
    business record under N.J.R.E. 803(c)(6). The case caption and
    docket number on the document make clear it was prepared in
    anticipation of litigation and thus not kept in the normal
    course of business. See State v. Berezansky, 
    386 N.J. Super. 84
    , 94 (App. Div. 2006), certif. granted, 
    191 N.J. 317
    (2007),
    appeal dismissed, 
    196 N.J. 82
    (2008).
    9                           A-6078-11T4
    claims based on its "failure to provide proof that it owns the
    alleged account and . . . that I am indebted to [MSW Capital] in
    any amount."   Zaidi certified that prior to his receipt of the
    complaint he had never heard of MSW Capital and never received
    notice "that an account between 'CHASE-WAMU' and me had been
    transferred, sold or assigned."
    MSW Capital responded with a supplemental certification
    from Whipple, as well as new certifications from its attorneys.
    Whipple explained, as he had not in his original certification,
    that his job responsibilities required that he be familiar with
    MSW Capital's "records and the manner in which those records are
    recorded and maintained," and that he personally participated in
    MSW Capital's acquisition of Zaidi's charged-off "CHASE-WAMU
    account number [XXXX]."   According to Whipple, MSW Capital
    acquired Zaidi's charged-off CHASE-WAMU account on July 18, 2011
    by bill of sale and assignment from Main Street Acquisition
    Corp., (Main Street) a true copy of which he attached.   The bill
    of sale and assignment recites that:
    For value received and subject to the
    terms and conditions of the [Purchase and
    Sale Agreement, dated as of April 15, 2011],
    the Seller [Main Street] hereby transfers,
    sells, assigns, conveys, grants, bargains,
    sets over and delivers to the Purchaser [MSW
    Capital, L.L.C.], and to the Purchaser's
    successors and assigns, all of the Seller's
    rights, title and interest in and to the
    Purchased Accounts and any claims arising
    10                      A-6078-11T4
    out of the Purchased Accounts described in
    the Agreement and contained in the Sale File
    provided to the Purchaser on July 18, 2011.
    This Assignment is executed without
    recourse and without representations or
    warranties including, without limitation,
    warranties as to collectability, except as
    otherwise provided in the Agreement.
    Whipple certified that Main Street also provided MSW Capital
    with a copy of the assignment by which Main Street acquired
    Zaidi's charged-off account from Chase, a true copy of which he
    attached.
    Whipple attested to the electronic information Main Street
    provided MSW Capital regarding Zaidi's charged-off CHASE-WAMU
    account, including the account number, that the account was
    opened on August 16, 2004, that the last payment on the account
    had been made on June 7, 2010 in the amount of $300.00, that
    Chase Bank charged off the account on January 31, 2011, that the
    balance due at charge-off was $12,487.36, Zaidi's address in
    Morganville, New Jersey, as well as Zaidi's date of birth and
    social security number which Whipple did not list but
    represented would be made available to the court at its request.
    Finally, Whipple identified, and attached as true copies, the
    eighteen periodic statements he obtained from Main Street for
    Zaidi's charged-off account, each of which stated "This
    Statement is a Facsimile – Not an original."
    11                        A-6078-11T4
    MSW Capital's counsel, Steven A. Lang, submitted a
    certification countering Zaidi's sworn statement that he had
    never heard of MSW Capital before being served with the
    complaint.   Lang attached a copy of a demand letter his office
    had sent to Zaidi before the complaint was filed, informing him
    that his CHASE-WAMU account had been purchased by MSW Capital
    and placed with the firm for collection.   Lang also explained
    that in September 2008, the Federal Deposit Insurance
    Corporation (FDIC) seized Washington Mutual Bank (WAMU),
    thereafter placing the bank into receivership and eventually
    selling "substantially all" of its assets to JPMorgan Chase &
    Co., the parent of Chase Bank USA, N.A., the firm's credit card
    issuing bank in accordance with JPMorgan Chase & Co.'s public
    filings with the Securities and Exchange Commission.    Lang
    attached copies of those filings to his certification.
    The trial judge reviewed all of the evidence submitted by
    MSW Capital and the objections to that evidence from Zaidi, and
    determined that the billing statements satisfied the
    requirements of Rule 6:6-3(a), and LVNV Funding, L.L.C. v.
    Colvell, 
    421 N.J. Super. 1
    (App. Div. 2011), and that Whipple's
    certification constituted sufficient proof to establish that
    Zaidi's charged-off credit card had been transferred to MSW
    Capital.   The judge noted that Zaidi had not offered anything to
    12                         A-6078-11T4
    dispute his responsibility for the account, the accuracy of the
    amount due at charge-off, or his receipt of the billing
    statements.   Finding no material fact in dispute and that MSW
    Capital had proved its claim, the judge entered summary judgment
    for MSW Capital in the amount of $12,487.36 plus costs.
    Both defendants filed timely notices of appeal.    This court
    subsequently granted the motion of Northeast New Jersey Legal
    Services, Inc. to appear as amicus curiae and to argue in
    support of Oughla's appeal.
    Brief Overview of the Debt Buying Industry
    Because defendants and amicus rely on reports of the
    Federal Trade Commission (FTC), a federal agency responsible for
    enforcing the Fair Debt Collection Practices Act, 15 U.S.C.A.
    § 1692, issued after the FTC assessed the effect of debt buying
    on the collection of consumer debt and its effect on consumers,
    we begin with a brief background of the debt buying industry.
    The FTC undertook its studies in response to the rapid
    increase in debt buying over the last two decades.    Although
    acknowledging that debt buying reduces the losses creditors
    incur in providing credit, thereby helping to keep the price of
    credit low and ensuring its wide availability, the FTC was
    concerned that the re-selling of debts could lead to debt buyers
    having insufficient or inaccurate information about the debts
    13                          A-6078-11T4
    they are trying to collect, resulting in debt buyers attempting
    to collect from the wrong debtor or more than the debtor owes.
    Federal Trade Commission, Debt Buying 
    Report, supra, at 11
    , 29-
    30, Federal Trade Commission, Repairing a Broken System:
    Protecting Consumers in Debt Collection Litigation and
    Arbitration i-ii (2010) available at
    http://ftc.gov/os/2010/07/debtcollectionreport.pdf, [hereinafter
    "Debt Collection Report"]; Federal Trade Commission, Collecting
    Consumer Debts: The Challenges of Change, A Workshop Report
    1 (2009) available at
    http://ftc.gov/sites/default/files/documents/reports/collecting-
    consumer-debts-challenges-change-federal-trade-commission-
    workshop-report/dcwr.pdf   [hereinafter "Debt Collection Workshop
    Report"].
    The debt buying business apparently traces its origin to
    the savings and loan crisis of the late 1980s when the
    Resolution Trust Corporation auctioned off billions in unpaid
    loans owed to failed thrifts.   Debt Buying 
    Report, supra, at 12
    .
    The success of such sales led other owners of delinquent debt,
    most notably the banks constituting the largest credit card
    issuers, to eventually follow suit.    
    Id. at 12-13.
    Federal regulations require banks issuing credit cards to
    charge off, that is declare uncollectible, credit card debts by
    14                         A-6078-11T4
    the end of the month in which they become one hundred and eighty
    days past due.     Final Notice of Uniform Retail Credit
    Classification and Account Management Policy, 65 Fed. Reg. 36903
    (June 12, 2000).     Although banks are prohibited from counting
    charged-off debts toward their capital requirements, the debts
    remain assets which the banks can continue to try to collect or
    sell for cash.     Debt Buying 
    Report, supra, at 13
    n.58.    The
    Government Accountability Office reported in a 2009 study that
    five of the six largest credit card issuers sold at least some
    of their charged-off debt to debt buyers.4
    The FTC found that credit card issuers typically bundle
    thousands of charged-off accounts into portfolios sharing common
    features, such as the amount of time that has passed since a
    payment was made on the account.5      Debt Buying 
    Report, supra, at 17
    .   Debt buyers purchasing the portfolios from the credit card
    issuers sometimes resell the original portfolios or repackage
    the debts into new portfolios.     
    Id. at 19.
    4
    U.S. Gov't Accountability Office, GAO-09-748, Credit Cards:
    Fair Debt Collection Practice Act Could Better Reflect the
    Evolving Debt Collection Marketplace and Use of Technology 25
    (2009), available at http://www.gao.gov/assets/300/295588.pdf
    [hereinafter "GAO Report"].
    5
    Zaidi's account appears to have been included in a portfolio of
    8,842 charged-off accounts that Chase assigned to Main Street.
    15                         A-6078-11T4
    All of the information the debt buyers receive about the
    charged-off accounts within a purchased portfolio is transmitted
    electronically.   Debt collection is no longer based on paper
    transactions.   The FTC notes that technological innovations over
    the past thirty years, such as document imaging and electronic
    database management systems, have dramatically enhanced the
    ability of creditors and debt collectors to obtain, store, and
    transfer data about account holders and their debts.   Debt
    Collection Workshop 
    Report, supra, at 17
    .
    Upon purchase of a portfolio, the debt buyer receives a
    "data file," typically one or more electronic spreadsheets
    containing information such as the name, street address, home
    telephone number, date of birth, and social security number for
    each debtor, along with the credit card account number, the
    amount due at charge-off, the date the debtor opened the
    account, the date of last payment, and the date of charge-off.
    Debt Buying 
    Report, supra, at 20
    , 34-35.    Both plaintiffs in
    these cases represented that the information they acquired on
    defendants' charged-off debts was through the transfer of
    electronic data files.   In addition to the data file, buyers of
    charged-off accounts also sometimes acquire electronic
    documentation or "media," typically account statements, at the
    time of sale or the right to request such from the seller for a
    16                          A-6078-11T4
    limited period of time, and often for a fee.6    
    Id. at 26-28,
    39-
    40.
    The debts within these portfolios are sometimes sold
    multiple times pursuant to separate purchase and sale agreements
    in which sellers generally disclaim all representations and
    warranties regarding the accuracy of the information about the
    individual debts.   
    Id. at 25.
      Defendants and amicus contend
    that because plaintiffs are suing on purchased debt of which
    they have no personal knowledge, the absence of a warranty
    leaves plaintiffs unable to prove that they have sued the right
    defendant for the correct amount.     The FTC acknowledges,
    however, that its study did not permit any conclusions as to the
    prevalence of errors or inaccuracies in the information about
    the debts transferred in these portfolios.7    
    Ibid. Against this backdrop,
    we turn to consider the matters
    before us.
    6
    Significantly, the FTC found that original sellers typically
    had no obligation to provide copies of documents to purchasers
    of resold debt; instead, those purchasers had to channel their
    requests upstream to the original purchaser for transmission to
    the issuer. Debt Buying 
    Report, supra, at 27-28
    . This was the
    manner in which MSW acquired Zaidi's Chase account statements.
    7
    The FTC speculates that one reason debt sellers may not warrant
    the account information on the debts they sell is the cost to a
    seller in assessing a warranty claim, that is in trying to
    determine if the information it supplied to a buyer about a debt
    was inaccurate or whether the debt simply proved uncollectible
    for the buyer. Debt Buying 
    Report, supra, at 25
    , n.108.
    17                           A-6078-11T4
    Standing
    We first dispose of defendants' arguments that plaintiffs
    failed to establish standing in the trial court.   Defendants
    assert that "the chain of assignment must be addressed before
    deciding other substantive issues" because "[w]hen there is
    insufficient proof of assignment, the action is not
    justiciable."
    We need not engage in an extended discussion on this point.
    We agree with defendants that plaintiffs must prove that they
    own the charged-off credit card debts on which they sue, whether
    one characterizes it as standing to sue or an essential element
    of proof on an assigned claim.   See Sullivan v. Visconti, 
    68 N.J.L. 543
    , 550 (Sup. Ct. 1902), aff'd, 
    69 N.J.L. 452
    (E. & A.
    1903); Triffin v. Somerset Valley Bank, 
    343 N.J. Super. 73
    , 79-
    82 (App. Div. 2001); Wells Fargo Bank, N.A. v. Ford, 418 N.J.
    Super. 592, 599-600 (App. Div. 2011).   We disagree that, in
    these Special Civil Part actions, the parties must first
    litigate ownership of the debt before any other matter can be
    addressed.   Such matters are left to the sound discretion of the
    trial judge to be exercised in light of any motions filed by the
    parties.
    As we noted at the outset of this opinion, plaintiffs suing
    on assigned credit card debts must prove that they own the debt
    18                        A-6078-11T4
    and the amount due.    The proofs on these issues are generally
    straightforward and proceed in tandem.      Requiring them to be
    addressed separately would seem to confound the purposes of the
    Special Civil Part Rules, which are designed to control costs
    and promote the expeditious resolution of claims under $15,000.
    Lettenmaier v. Lube Connection, Inc., 
    162 N.J. 134
    , 143-44
    (1999).
    The issue is only important here because defendants have
    taken the position that plaintiffs must prove they own the debt
    before defendants can be required to participate in discovery.
    Both defendants refused to answer basic discovery on the basis
    that plaintiffs had not proved that they owned the debts sued
    upon.     We think it obvious that defendants have the same
    obligations as all other litigants in our courts to answer
    discovery fully and forthrightly.      Dewalt v. Dow Chem. Co., 
    237 N.J. Super. 54
    , 60 (App. Div. 1989).
    Although information as to ownership of the debt would
    almost certainly be confined to plaintiffs, defendants likely
    possess relevant information about the credit card account.        Our
    rules allow litigants in civil litigation to prove claims and
    defenses through discovery and admissions obtained from adverse
    parties.    See Seiden v. Allen, 
    135 N.J. Super. 253
    , 255-56 (Ch.
    Div. 1975).    Defendants cannot shield themselves from legitimate
    19                          A-6078-11T4
    discovery in these collection matters by asserting plaintiffs'
    lack of standing.
    Proof of Assignments
    The parties and amicus agree that the assigned credit card
    debts on which plaintiffs sue constitute choses in action
    arising on contract, which are assignable pursuant to N.J.S.A.
    2A:25-1.   Our law does not dictate any precise formula for such
    assignments.   
    Sullivan, supra
    , 68 N.J.L. at 550.    All that is
    required is evidence of the intent to transfer one's rights and
    a description of the intangible right being assigned sufficient
    to make it readily identifiable.     K. Woodmere Assocs., L.P. v.
    Menk Corp., 
    316 N.J. Super. 306
    , 314 (App. Div. 1998) (citing
    3 Williston on Contracts § 404 (Jaeger ed. 1957); Transcon Lines
    v. Lipo Chem., Inc., 
    193 N.J. Super. 456
    (Cty. Dist. Ct. 1983)).
    Although an assignee will ordinarily notify a debtor
    promptly of the assignment, as the debtor is discharged to the
    extent of his payments to the assignor prior to notice, the lack
    of notice to the debtor does not affect the validity of the
    assignment.8   Moorestown Trust Co. v. Buzby, 
    109 N.J. Eq. 409
    ,
    8
    We do not view Tirgan v. Mega Life & Health Ins., 304 N.J.
    Super. 385 (Law Div. 1997), on which defendants rely, to be to
    the contrary. Notice was not at issue in that case, which
    involved a patient's assignment of his rights under an insurance
    contract to his physician. 
    Id. at 391.
    The Law Division's
    statement that "[t]o be effective, . . . the assignment must be
    (continued)
    20                          A-6078-11T4
    411 (Ch. 1932) (creditors may dispose of a debt as they choose
    including by assigning it to another, notice of any assignment
    to the debtor "adds nothing to the right or title transferred").
    Notice simply charges the debtor with the duty to pay the
    assignee.    Russel v. Fred G. Pohl Co., 
    7 N.J. 32
    , 40 (1951);
    Spilka v. S. Am. Managers, Inc., 
    54 N.J. 452
    , 462 (1969);
    N.J.S.A.    12A:9-406(a).
    Accordingly, we reject defendants' arguments that lack of
    notice of the assignments to the account holders is fatal to
    plaintiffs' claims.    Because it does not involve a dispute over
    a material fact, we likewise reject Zaidi's argument that the
    factual dispute about his notice of the assignment precluded
    entry of summary judgment against him.
    Plaintiffs insist that because our law has not historically
    required documentary evidence to prove ownership, ownership of
    the assigned claims may be proved by testimony alone.    That
    assertion seems to us beside the point, as plaintiffs in these
    cases moved for summary judgments relying on written
    assignments.9   Accordingly, our review is of the certifications
    submitted on the motions in support of their claims.    See Ford,
    (continued)
    noticed to the obligor," plainly refers only to the obligor's
    duty to pay the assignee upon proper notice. 
    Id. at 390.
    9
    The exception in Oughla's case regarding the first link in MSW
    Capital's chain of ownership is discussed infra.
    21                         
    A-6078-11T4 supra
    , 418 N.J. Super. at 599-600.     We review the grant of
    summary judgment using the same standard as the motion judge.
    Henry v. N.J. Dep't of Human Servs., 
    204 N.J. 320
    , 330 (2010).
    Thus, we must determine "whether the competent evidential
    materials presented, when viewed in the light most favorable to
    the non-moving party, are sufficient to permit a rational
    factfinder to resolve the alleged disputed issue in favor of the
    non-moving party."   Brill v. Guardian Life Ins. Co. of Am., 
    142 N.J. 520
    , 540 (1995).
    Where a motion for summary judgment is based on facts
    either not of record or not judicially noticeable, Rule 1:6-6
    allows the court to "hear it on affidavits made on personal
    knowledge, setting forth only facts which are admissible in
    evidence to which the affiant is competent to testify and which
    may have annexed thereto certified copies of all papers or parts
    thereof referred to therein."   Hearsay may only be considered if
    admissible pursuant to an exception to the hearsay rule.        Jeter
    v. Stevenson, 
    284 N.J. Super. 229
    , 233-34 (App. Div. 1995).        In
    evaluating a summary judgment record involving a challenge to
    the competency of affidavits on which the trial court relied, we
    review the evidentiary question for abuse of discretion and the
    court's legal determination de novo.    Estate of Hanges v. Metro.
    Prop. & Cas. Ins. Co., 
    202 N.J. 369
    , 383-84 (2010).
    22                          A-6078-11T4
    The central question presented with regard to the
    assignments is whether plaintiffs have submitted competent
    evidence demonstrating "the full chain of the assignment of the
    claim[s]."   R. 6:6-3(a); 
    Colvell, supra
    , 421 N.J. Super. at 6
    (noting agreement that Rule 6:6-3(a) provides a guide to the
    proofs necessary for summary judgment in credit card collection
    cases).   We reviewed the requirements for affidavits purporting
    to establish a party's ownership of an assigned mortgage debt in
    
    Ford, supra
    , 418 N.J. Super. at 597-98.      Those principles apply
    equally here.    An affiant must aver that the facts presented are
    on personal knowledge, identify the source of such knowledge,
    and must properly authenticate any certified copies of documents
    referred to therein and attached to the affidavit or
    certification.     
    Id. at 599-600.
       We are satisfied that MSW's
    proofs on its motion were sufficient to establish its ownership
    of Zaidi's debt.    New Century's proofs, however, could not
    support summary judgment in Oughla's case.
    In Oughla's case, New Century submitted two certifications
    from its business developer manager, Marko Galic.       Galic
    certified that he was familiar "with the business and records"
    of New Century, was authorized to make the certifications on its
    behalf and did so of his own personal knowledge.       Galic
    explained that he had personally participated in the transaction
    23                         A-6078-11T4
    in which New Century purchased Oughla's account from Sherman
    Acquisition and he attached "true copies" of the bill of sale
    and assignment and the information electronically provided to
    New Century regarding Oughla's account at the time of sale.
    The attached bill of sale and assignment identified Sherman
    Acquisition as the assignor and New Century as the assignee and
    states that the assignor conveys all of its interest in certain
    charged-off receivables described in an attached appendix and
    referred to as "Charged-off Accounts" in a purchase and sale
    agreement between assignor and assignee of the same date.      The
    document is signed on behalf of Sherman Acquisition by John
    Mazzoli, Director, and witnessed by another officer.    Also
    attached to Galic's certification are five pages of a
    spreadsheet with information relating to Oughla's account with
    Credit One and a periodic statement from Credit One to Oughla
    noting that the account is closed and scheduled to be charged
    off.
    Finally, Galic attaches true copies of the remaining three
    assignments transferring Oughla's Credit One account from MHC
    Receivables to Sherman Originator, from Sherman Originator to
    LVNV Funding, and from LVNV Funding to Sherman Acquisition, from
    whence it was transferred to New Century.
    24                         A-6078-11T4
    The Galic certifications plainly do not suffer from the
    inadequacies of the certifications presented in Ford.     Galic
    identifies his position with New Century and describes the basis
    of his knowledge; he personally participated in the transaction
    in which New Century acquired Oughla's Credit One account.
    Galic certified that the attached assignments were true copies
    of the ones provided to New Century by its assignor Sherman
    Acquisition.   Nothing further was required to authenticate them
    under N.J.R.E. 901.   See Celino v. Gen. Accident Ins., 211 N.J.
    Super. 538, 544 (App. Div. 1986).     Although defendants assert
    that the assignments are not admissible because they refer to
    agreements and appendices not attached, they cite no case for
    that proposition and fail to explain how such documents are
    relevant to the issues in dispute.
    Defendants note that none of the assignments refers
    specifically to Oughla's Credit One account.    The point is
    undisputed.    Galic certifies, however, that Oughla's account was
    among the charged-off accounts included in the assignments and
    acquired by New Century in the transaction, as evidenced by the
    electronic spreadsheet information transferred to New Century,
    which he attached to his certification.
    As an assignment needs no particular form and requires only
    so much of a description of the intangible assigned to make it
    25                         A-6078-11T4
    readily identifiable, K. Woodmere 
    Assocs., supra
    , 316 N.J.
    Super. at 314, we agree with the trial judge that the
    assignments need not specify each account transferred to
    effectively transfer accounts included in an accompanying
    electronic file.   The key is the intent of the assignor to
    transfer specific accounts.   
    Ibid. That intent is
    gleaned from
    the documents themselves and surrounding circumstances.     
    Id. at 315-16;
    see also 
    Sullivan, supra
    , 68 N.J.L. at 546-47
    (acknowledging appropriate use of parol evidence to confirm
    identity of the thing assigned).     Accordingly, we conclude that
    New Century's certifications properly authenticate the
    assignment documents and electronically-transmitted information
    evincing a proper chain of assignments of Oughla's Credit One
    account from MHC Receivables through to New Century.
    There is, however, no document evidencing the first link in
    New Century's assignment chain, the transfer of Oughla's account
    from the card issuer, Credit One, to MHC Receivables.     New
    Century asserts that "[t]here are no documents from Credit One
    in the chain because the account was not owned by Credit One."
    New Century further explains with reference to Mazzoli's
    certification, that the "accounts are originated by Credit One
    and then sold, while live, to MHC Receivables, Inc.[,] Credit
    One Bank acted thereafter only as the account servicer."
    26                          A-6078-11T4
    We cannot agree that because the credit card accounts are
    originated by Credit One and assigned to MHC Receivables while
    the accounts are still active, that no proof of assignment is
    necessary.10   New Century's assertion that Credit One did not own
    the account appears at direct odds with Mazzoli's certification
    that MHC Receivables "purchases and holds" Visa and MasterCard
    accounts "originated by Credit One."
    Further, we note that Mazzoli's affidavit discussing MHC
    Receivables is markedly less clear than the Galic
    certifications.   Instead of explaining his position with MHC
    Receivables and describing the source of his knowledge, Mazzoli
    says only that as "authorized representative" for that entity,
    he has "personal knowledge" of how it "originates, services,
    owns and manages Visa and MasterCard accounts."   The affidavit
    neither reveals his position, if any, with MHC Receivables, nor
    the source of his knowledge of this aspect of its operations.
    See Ford, 
    supra, 418 N.J. Super. at 599-600
    .   The Mazzoli
    affidavit on behalf of MHC Receivables raises more questions
    than it answers and thus does not provide sufficient proof of
    10
    This situation is different from a scenario in which a
    successor bank has acquired active credit card accounts through
    acquisition of another bank. See Garden State Bank v. Graef,
    
    341 N.J. Super. 241
    , 245-46 (App. Div. 2001), and our discussion
    of this point, infra at 33.
    27                          A-6078-11T4
    Credit One's transfer of Oughla's account to MHC Receivables,
    the first link in New Century's chain of assignments.      
    Ibid. Accordingly, the summary
    judgment against Oughla must be
    reversed because New Century did not establish the full chain of
    ownership of its claim.   While Mazzoli's affidavit is not
    sufficient to establish the transfer of Oughla's charged-off
    Credit One account to MHC Receivables, we note that he asserts
    that Credit One cardholders are noticed of the transfer of their
    accounts, thereby suggesting that proof of MHC Receivables'
    ownership of Oughla's account may be established in ways other
    than production of an assignment.      We express no opinion on the
    method by which New Century may prove MHC Receivables' ownership
    of Oughla's account on remand.    It suffices to say that it must
    be established by admissible evidence presented by affidavit of
    a witness competent to testify.     Ford, 
    supra, 418 N.J. Super. at 599-600
    .
    We also acknowledge that the Oughla matter was within the
    cognizance of the Small Claims Section of the Special Civil Part
    where the rules of evidence may be relaxed.      R. 6:1-2(a)2, 6:11;
    N.J.R.E. 101(a)(2)(A), see also Penbara v. Straczynski, 347 N.J.
    Super. 155, 158 n.1, 162-63 (App. Div. 2002); Blaisdell Lumber
    Co. v. Horton, 
    242 N.J. Super. 98
    , 101 (App. Div. 1990).      While
    we are of the view that critical facts must be proved and not
    28                         A-6078-11T4
    merely assumed, notwithstanding the lack of formality in the
    Small Claims Section, Triffin v. Quality Urban Hous. Partners,
    
    352 N.J. Super. 538
    , 543 (App. Div. 2002), we express no view of
    the form those proofs may take and whether relaxation of the
    rules of evidence might be appropriate under the circumstances.11
    In Zaidi's case, MSW Capital proved its chain of
    assignments of Zaidi's charged-off account through the Whipple
    and Lang certifications.    Whipple's certifications suffice to
    establish his knowledge of MSW's records and authenticate the
    assignment from Main Street to MSW Capital transferring Zaidi's
    charged-off account.    See 
    Ford, supra
    , 418 N.J. Super at 599-
    600.   Whipple certifies that he is the managing director of MSW
    Capital and that his job responsibilities require his
    familiarity with "MSW's records and the manner in which those
    records are recorded and maintained."     Further, Whipple
    certifies that he personally participated in MSW Capital's
    acquisition of Zaidi's charged-off account which MSW Capital
    acquired by way of bill of sale and assignment, a true copy of
    which he attached to his certification.     The bill of sale and
    assignment provides that Main Street assigns to MSW Capital all
    11
    We reject defendants' contention that New Century may not
    avail itself of the relaxation rule because it is intended to
    assist self-represented parties. By its terms, the rule applies
    to all parties in matters within the cognizance of the Small
    Claims Section. See N.J.R.E. 101(a)(2)(A).
    29                          A-6078-11T4
    of Main Street's rights to the "purchased accounts" described in
    a certain purchase and sale agreement and "contained in the sale
    file" provided to MSW Capital.
    Whipple also attached a true copy of the bill of sale MSW
    Capital was provided by Main Street evidencing Main Street's
    assignment of the account from Chase.      That document references
    the transfer of 8,842 accounts from Chase Bank to Main Street
    "described in the Final Data File, entitled (Account's Primary
    File Name) attached hereto and made part hereof for all
    purposes" pursuant to the credit card account purchase agreement
    between Chase Bank and Main Street.
    In addition to raising objections to the failure to attach
    the referenced purchase agreements to the assignments and the
    lack of any specific mention of Zaidi's account which we have
    already rejected, Zaidi maintains that MSW Capital had to
    produce an affidavit from each of its predecessors
    authenticating the assignment each provided to its transferee
    for the entire assignment chain.      We disagree.
    We reject the claim that a separate affidavit is required
    from each transferor authenticating each assignment in the
    chain.   Third-party documents evidencing ownership, such as
    those represented by these assignments, are examples of business
    records of one business transferred on sale and incorporated in
    30                          A-6078-11T4
    the purchaser's records to document proof of ownership of the
    thing transferred.   See, e.g., Stott v. Greengos, 
    95 N.J. Super. 96
    , 99-100 (App. Div. 1967) (stock sale confirmation sheets);
    State v. Mazowski, 
    337 N.J. Super. 275
    , 292 (App. Div. 2001)
    (pawnshop receipts); K & K Enters. Inc. v. Stemcor USA Inc., 
    954 N.Y.S.2d 512
    , 513 (App. Div. 2012) (bills of lading).     So long
    as the proponent of the documents can satisfactorily attest to
    the circumstances under which it acquired the documents on which
    it relies, the documents should be admissible as business
    records under N.J.R.E. 803(c)(6).     See Hahnemann Univ. Hosp. v.
    Dudnick, 
    292 N.J. Super. 11
    , 17-19 (App. Div. 1996).
    Finally, Zaidi contends that even assuming that the
    assignments included in the summary judgment record were
    properly admissible, MSW Capital, like New Century, cannot prove
    the first link of the assignment chain, here the transfer of
    Zaidi's account from WAMU to Chase.    We are satisfied that the
    trial judge did not abuse his discretion in concluding
    otherwise.   Estate of 
    Hanges, supra
    , 202 N.J. at 383-84.
    MSW Capital offered the certification of its counsel Lang
    to prove that the FDIC had taken over WAMU and subsequently sold
    all of its assets to Chase.   Lang attached publicly available
    documents of Chase's filings with the Securities and Exchange
    Commission and the FDIC noting the FDIC's receivership of WAMU
    31                          A-6078-11T4
    and sale of its assets to Chase.     While Zaidi contends that
    those filings are not the proper subject of judicial notice
    under N.J.R.E. 201(a) because the documents are not "findings"
    of those agencies, the FDIC's takeover of WAMU and sale of its
    assets to Chase would appear a proper subject of judicial notice
    under N.J.R.E. 201(a) or (b) as evidenced by the many state and
    federal courts that have taken judicial notice of those very
    facts.   See, e.g., Carswell v. JPMorgan Chase Bank, N.A., 500
    Fed. App'x. 580, 583 (9th Cir. 2012); Arguenta v. J.P. Morgan
    Chase, 
    787 F. Supp. 2d 1099
    , 1101-04 (E.D. Cal. 2011); Shirk v.
    JPMorgan Chase Bank, N.A. (In re Shirk), 
    437 B.R. 592
    , 596 n.1
    (Bankr. S.D. Ohio 2010); Stewart v. JPMorgan Chase Bank, N.A.
    (In re Stewart), 
    473 B.R. 612
    , 618 n.2 (Bankr. W.D. Pa. 2012),
    aff'd, 
    2013 U.S. Dist. LEXIS 111516
    ;); Scott v. JPMorgan Chase
    Bank, N.A., 
    154 Cal. Rptr. 3d 394
    , 401-09 (Ct. App. 2013),
    modified 2013 Cal. App. LEXIS 280, rev. denied, 2013 Cal. LEXIS
    4861.
    Although we think the trial court could have taken judicial
    notice of the FDIC's transfer of WAMU's assets to Chase, thus
    establishing the first link in MSW Capital's chain of
    assignments, it was not necessary for the court to have done so.
    While Zaidi's account may have originated with WAMU, the
    periodic account statements included in the summary judgment
    32                          A-6078-11T4
    record document credit card transactions between Zaidi and
    Chase.   Accordingly, if those account statements are properly
    admissible then no further proof of Chase's assumption of
    Zaidi's account was necessary.   The account statements would
    establish a direct contractual relationship between Zaidi and
    Chase.   See Novack v. Cities Serv. Oil Co., 
    149 N.J. Super. 542
    ,
    548 (Law Div. 1977) (noting use of a credit card constitutes
    acceptance of the offer of credit in accordance with its terms),
    aff'd, 
    159 N.J. Super. 400
    (App. Div.), certif. denied, 
    78 N.J. 396
    (1978).   We turn to those periodic account statements now.
    Admissibility of the Account Statements
    Defendants contend that even if plaintiffs could prove that
    they owned the debts on which they sued, their proofs on the
    motions for summary judgment were insufficient to establish the
    original creditors' contract claims.   Specifically, they contend
    that the account statements on which plaintiffs relied to
    establish the amounts due and owing were hearsay statements
    without foundation and thus not competent evidence.12   We
    disagree.
    12
    We reject defendants' contention that plaintiffs needed to
    present the cardholder agreements in order to prove the
    contracts giving rise to the debts on which they sued. While
    production of the cardholder agreement would be required in a
    suit in which the terms of the agreement were in dispute, no
    such dispute exists in these cases. Plaintiffs' claims are for
    (continued)
    33                          A-6078-11T4
    Plaintiffs offered the monthly credit card statements as
    business records under N.J.R.E. 803(c)(6).   That rule operates
    to except from the hearsay rule
    A statement contained in a writing or other
    record of acts, events, conditions, and,
    subject to Rule 808, opinions or diagnoses,
    made at or near the time of observation by a
    person with actual knowledge or from
    information supplied by such a person, if
    the writing or other record was made in the
    regular course of business and it was the
    regular practice of that business to make
    it, unless the sources of information or the
    method, purpose or circumstances of
    preparation indicate that it is not
    trustworthy.
    [N.J.R.E. 803(c)(6).]
    The purpose of the business records exception is to broaden
    admissibility of relevant evidence based on principles of
    necessity and trustworthiness.    Liptak v. Rite Aid, Inc., 
    289 N.J. Super. 199
    , 219 (App. Div. 1996).   As the Supreme Court
    explained in describing the rule's evolution:
    It took a long time for the courts to
    recognize that business conditions and
    methods demanded relaxation of the strict
    rules of evidence which banned a merchant's
    books from lawsuits as self-serving hearsay.
    (continued)
    a sum certain, the balance due on the periodic statement for the
    last billing cycle; they do not seek interest or attorneys fees
    at the contract rates. See Chase Bank U.S., N.A. v Staffenberg,
    
    419 N.J. Super. 386
    , 388 n.1 (App. Div. 2011) (production of
    cardholder agreement unnecessary where counsel fees awarded as
    taxed costs pursuant to N.J.S.A. 22A:2-42).
    34                        A-6078-11T4
    Adoption of the shopbook rule stemmed from a
    realization that mercantile and industrial
    life is essentially practical, that what is
    the final basis of calculation, reliance,
    investment, and general confidence in every
    business enterprise may ordinarily be
    resorted to in proof of the main fact, and
    that what the common experience of man
    relies upon ought not to be summarily
    discredited.
    [Mahoney v. Minsky, 
    39 N.J. 208
    , 217
    (1963).]
    The Court quoted Professor Wigmore
    The merchant and the manufacturer must not
    be turned away remediless because methods
    in which the entire community places a
    just confidence are a little difficult
    to reconcile with technical judicial
    scruples . . . . In short, Courts must here
    cease to be pedantic and endeavor to be
    practical. 5 Wigmore, Evidence (3d ed.
    1940), § 1530, p. 379.
    [Ibid.]
    The requirements for admitting evidence pursuant to
    N.J.R.E. 803(c)(6) are now well-established.
    In order to qualify under the business
    record exception to the hearsay rule, the
    proponent must satisfy three conditions:
    "First, the writing must be made in the
    regular course of business. Second, it must
    be prepared within a short time of the act,
    condition or event being described. Finally,
    the source of the information and the method
    and circumstances of the preparation of the
    35                         A-6078-11T4
    writing must justify allowing it into
    evidence."
    [State v. Sweet, 
    195 N.J. 357
    , 370 (2008)
    (quoting State v. Matulewicz, 
    101 N.J. 27
    ,
    29 (1985)), cert. denied, 
    557 U.S. 934
    , 
    129 S. Ct. 2858
    , 
    174 L. Ed. 2d 601
    (2009).]
    There is no requirement that the foundation witness possess any
    personal knowledge of the act or event recorded.     State v.
    Martorelli, 
    136 N.J. Super. 449
    , 453 (App. Div. 1975), certif.
    denied, 
    69 N.J. 445
    (1976).   Further, N.J.R.E. 803(c)(6) follows
    its federal counterpart, Fed. R. Evid. 803(6), such that
    documents may properly be admitted "as
    business records even though they are the
    records of a business entity other than one
    of the parties, and even though the
    foundation for their receipt is laid by a
    witness who is not an employee of the entity
    that owns and prepared them."
    
    [Hahnemann, supra
    , 292 N.J. Super. at 17
    (quoting Saks Int'l, Inc. v. M/V "Export
    Champion", 
    817 F.2d 1011
    , 1013 (2d Cir.
    1987) (citation omitted)).]
    Acknowledging in Hahnemann that computers had "become part of
    everyday life," now "universally used and accepted," we
    specifically disapproved "the application of special evidentiary
    requirements for computer-generated business records."     
    Id. at 15-16.
      Instead, we held that:
    A witness is competent to lay the foundation
    for systematically prepared computer records
    if the witness (1) can demonstrate that the
    computer record is what the proponent claims
    and (2) is sufficiently familiar with the
    36                        A-6078-11T4
    record system used and (3) can establish
    that it was the regular practice of that
    business to make the record. If a party
    offers a computer printout into evidence
    after satisfying the foregoing requirements,
    the record is admissible "unless the sources
    of information or the method, purpose or
    circumstances of preparation indicate that
    it is not trustworthy."
    [Id. at 18 (citation omitted) (quoting
    N.J.R.E. 803(c)(6)).]
    Applying those principles in Garden State Bank v. 
    Graef, supra
    , 341 N.J. Super. at 245, we held that an employee of a
    successor bank could certify on summary judgment to the loan
    history printouts of transactions of its predecessor because the
    employee's position rendered him sufficiently familiar with the
    record system used to allow him to establish that it was the
    regular practice of the predecessor bank to make the record.
    Acknowledging "the practicality of bank acquisitions, as a
    result of which older records may be lost or destroyed," we held
    that the records were sufficient to satisfy the successor bank's
    prima facie showing of what it claimed was due on the
    outstanding loan, notwithstanding that the records did not
    itemize all payments made since the inception of the obligation.
    
    Id. at 246.
      We reasoned that "[t]he printouts are admissible
    because they 'appear[] perfectly regular on [their] face and as
    having been issued in the regular course of business prior to
    37                        A-6078-11T4
    the inception of any controversy between the parties.'" 
    Ibid. (quoting Mahoney, supra
    , 
    39 N.J. at 213).
    The same is true of the credit card statements included in
    the summary judgment record here.    Plaintiffs submitted
    certifications by employees having personal knowledge of the
    books and records of plaintiffs and the transactions whereby
    plaintiffs acquired the charged-off debts on which they sued.
    The employees certified that they acquired the account
    statements attached to their certifications as part of the
    purchase of the charged-off debts.    The employees certified that
    the account statements were true copies and reflected amounts
    due their predecessors as of the final billing cycle.
    Although defendants assert that there was no explanation of
    the transactions and credits reflected on the account
    statements, the process is familiar to anyone who has ever paid
    a credit card bill.   See State v. Swed, 
    255 N.J. Super. 228
    , 239
    (App. Div. 1992) (noting widespread familiarity with the process
    whereby meter readers enter readings into hand-held computers
    resulting in the monthly statements received by customers of
    PSE&G).   These account statements are the types of documents our
    courts have long accepted as business records excepted from the
    hearsay rule under N.J.R.E. 803(c)(6).    See Sears, Roebuck & Co.
    v. Merla, 
    142 N.J. Super. 205
    , 207-08 (App. Div. 1976)
    38                          A-6078-11T4
    (discussing admissibility of such records under prior Evid. R.
    63(13)); Biunno, Weissbard & Zegas, Current N.J. Rules of
    Evidence, comment 2 on N.J.R.E. 803(c)(6) (2013).
    Even more important in the context of these actions, Rule
    6:6-3(a) provides that "if the plaintiff's records are
    maintained electronically and the claim is founded on an open-
    end credit plan," as defined in 15 U.S.C.A. § 1602(i), the Truth
    in Lending Act, and 12 C.F.R. § 226.2(a)(20) (2013), Regulation
    Z, as these claims are, "a copy of the periodic statement for
    the last billing cycle, as prescribed by 15 U.S.C. § 1637(b) and
    12 C.F.R. § 226.7 . . . if attached to the affidavit, shall be
    sufficient to support the entry of judgment."
    The 1992 Report of the Special Civil Practice Committee
    explains the reason for the Rule.
    New Jersey law (N.J.S.A. 17:16c-
    34.1(b)) brings the kind of credit accounts
    at issue here within the ambit of the Truth
    in Lending Act. The credit accounts, such
    as a Sears charge or Master Card, are
    defined as "open end credit plans" by the
    Act and by the implementing regulations,
    commonly known as Regulation Z, adopted by
    the Board of Governors of the Federal
    Reserve System. See 15 U.S.C.A. §1602(i)
    and 12 C.F.R. §226.2(a)(20). The Act and
    Regulation Z require the creditor to furnish
    the consumer with a periodic statement for
    each billing cycle. 15 U.S.C.A. §1637(b)
    and 12 C.F.R. §226.7. In reviewing 12
    C.F.R. §226.7 the Committee noted the extent
    of the information required and that
    subsection (k) requires that the address for
    39                           A-6078-11T4
    notice of billing errors be placed either on
    the periodic statement or on a summary
    statement of the consumer's billing rights
    included with the periodic statement.
    The consumer's rights to assert claims
    and defenses against the issuer of the
    credit card and to contest billing errors
    are set forth in detail in 12 C.F.R.
    §226.12(c) and §226.13, respectively. When
    the credit account is established the
    creditor is required by 12 C.F.R. §226.6(d)
    to furnish the consumer with a detailed
    statement of those rights, in the form set
    forth in the appendix to Regulation Z. The
    creditor is also required by 12 C.F.R.
    §226.9 to furnish a similar statement of
    rights to the consumer either annually or
    with each periodic billing statement. The
    consumer is advised in these statements that
    he or she has 60 days from the receipt of a
    periodic statement containing a billing
    error to give the creditor notice of the
    error. The statements and 12 C.F.R. §226.13
    set forth the detailed procedures to be
    followed in resolving the alleged billing
    error.
    In this rather elaborate regulatory
    context, a logical inference can be drawn
    from a consumer's failure to assert a
    billing error that the new balance set forth
    in the periodic statement is true and
    correct. Accordingly, the Committee
    believes that it should be sufficient proof
    for entry of default judgment, in suits on
    credit accounts subject to the Truth in
    Lending Act, if the plaintiff attaches to
    the affidavit a copy of the periodic
    statement for the last billing cycle or a
    computer-generated report setting forth the
    financial information required to be in that
    statement.
    [1992 Report of the Supreme Court Committee
    on Special Civil Practice at 33-35.]
    40                        A-6078-11T4
    We have held that Rule 6:6-3(a) provides a guide to the
    proofs necessary for the entry of summary judgment in a suit on
    a credit card.13   
    Colvell, supra
    , 421 N.J. Super. at 6.   As the
    1992 Report of the Civil Practice Committee makes clear, the
    elaborate regulatory requirements for the issuance of credit
    cards, including the duty of card issuers to provide detailed
    periodic account statements, imbues such statements with
    "sufficient indicia of trustworthiness and reliability normally
    found in business records" admitted under the Rule.   Feldman v.
    Lederle Labs., 
    132 N.J. 339
    , 354 (1993).
    The account statements meet all the foundation requirements
    of N.J.R.E. 803(c)(6).   Although the certifications submitted by
    plaintiffs could have been more specific as to plaintiffs'
    acquisition of the account statements in connection with their
    purchase of defendants' charged-off credit card debts, we reject
    defendants' contention that more was required from plaintiffs'
    employees to authenticate the account statements under N.J.R.E.
    901 and Hahnemann.
    Defendants express significant concern over admitting
    electronically-transmitted credit card account statements for
    13
    As the account statements were before the trial courts in both
    cases, the concerns we raised in Colvell where such statements
    were not admitted are not present here. 
    Colvell, supra
    , 421
    N.J. Super. at 6-8.
    41                         A-6078-11T4
    accounts that have been assigned several times, but they have
    not pointed to anything in the record to suggest that the
    statements proffered by plaintiffs are not trustworthy.14
    Carmona v. Resorts Int'l Hotel, Inc., 
    189 N.J. 354
    , 380 (2007)
    ("[t]here is no reason to believe that a computerized business
    record is not trustworthy unless the opposing party comes
    forward with some evidence to question its reliability.
    
    Hahnemann[, supra
    , 292 N.J. Super at 18].").   It is not lost on
    us that plaintiffs filed their complaints and summary judgment
    motions electronically in the Special Civil Part, and that the
    judges entered their orders granting the motions in the
    Judiciary Electronic Filing and Imaging System (JEFIS), where
    they are maintained in electronic case jackets.   See Notice to
    the Bar: Mandatory Electronic Filing in the Special Civil Part
    of the Law Division of the New Jersey Superior Court – Phase Two
    1-2 (2010), available at http://www.judiciary.state.nj.us/
    14
    Zaidi contends that the legend "This Statement is a Facsimile
    – Not an Original," on the account statements, provides yet
    another reason for not admitting them, relying on Am. Express
    Travel Related Servs. v. Vinhee (In re Vee Vinhee), 
    336 B.R. 437
    (B.A.P 9th Cir. 2005) (upholding trial court decision to require
    foundational evidence of reliability of American Express's
    computer hardware and software because statements proffered bore
    term "duplicate copy" as a result of being maintained
    electronically). In re Vee Vinhee is not in accord with New
    Jersey case law. See 
    Carmona, supra
    , 189 N.J. at 380, Biunno,
    Weissbard & Zegas, supra comment 2 on N.J.R.E. 803(c)(6) (2013).
    42                           A-6078-11T4
    notices/2010/n100722.pdf.   Like the litigants that appear in our
    courts, our courts are increasingly reliant on electronically
    filed and transmitted information.
    Finally, defendants contend that the express disclaimers of
    representations and warranties in the transfer of these accounts
    raise sufficient reliability concerns to bar the admission of
    the account statements under N.J.R.E. 803(c)(6).     As noted by
    the FTC in the reports on which defendants rely, commercial debt
    sellers may choose not to warrant account information for
    reasons other than the unreliability of that information.     The
    disclaimers, standing alone, are simply not enough to raise
    serious doubt about the dependability of account statements that
    appear regular on their face.   See 
    Matulewicz, supra
    , 101 N.J.
    at 30.   Accordingly, we conclude that the account statements
    submitted by plaintiffs are admissible as business records under
    N.J.R.E. 803(c)(6), and provide prima facie proof of the amount
    due on the debts.   See New Century Fin. Servs., Inc. v.
    Dennegar, 
    394 N.J. Super. 595
    , 599 (App. Div. 2007) (concluding
    that the trial judge acted within his discretion in admitting
    monthly credit card statements on assigned claim).
    The admission of the chain of assignments and account
    statements in Zaidi's case did not, of course, assure the entry
    of summary judgment.   They provided only prima facie proof that
    43                          A-6078-11T4
    MSW Capital is the owner by assignment of Zaidi's Chase-WAMU
    charged-off credit card account on which $12,487.36 is due.
    
    Sullivan, supra
    , 68 N.J.L. at 546-47.     But in order to stave off
    summary judgment, Zaidi had to come forward with evidence
    sufficient to create a genuine issue as to those material facts
    on which MSW's prima facie claim was based.    
    Brill, supra
    , 142
    N.J. at 529.
    Zaidi failed to come forward with any evidence raising a
    genuine dispute as to either the assignments or the account
    statements.    The trial court found that Zaidi had not offered
    anything to dispute his responsibility for the account, the
    accuracy of the amount due at charge-off, or his receipt of the
    billing statements.   Accordingly, we affirm the trial court's
    entry of summary judgment in favor of MSW Capital.
    We appreciate that the sums in these cases are often modest
    and defendants commonly self-represented, but that seems all the
    more reason to require that the plaintiffs' proofs be presented
    in a clear and straightforward fashion.    See Quality Urban Hous.
    
    Partners, supra
    , 352 N.J. Super. at 543.    Plaintiffs' summary
    judgment filings were a morass of certifications and exhibits,
    with multiple certifications submitted by the same person, often
    with exhibits consisting of certifications by other persons.
    44                         A-6078-11T4
    The assignments presented did not consistently identify the
    accounts and electronic files by the same names.
    In Oughla's case, New Century submitted additional proofs
    in opposition to a motion for reconsideration which asserted its
    original proofs were inadequate.      In Zaidi's case, MSW Capital
    submitted additional certifications in response to Zaidi's
    cross-motion for summary judgment.     We reject defendants'
    contention that the judges erred in considering those additional
    certifications, such matters are left to the sound discretion of
    the trial judge.    Capital Fin. Co. of Del. Valley v. Asterbadi,
    
    398 N.J. Super. 299
    , 310-11 (App. Div.), certif. denied, 
    195 N.J. 521
    (2008).    We cannot fail to note, however, that
    plaintiffs' presentation of their proofs needlessly complicated
    these cases.
    The requirements for affidavits in support of summary
    judgment on assigned claims are clear.      R. 1:6-6; Ford, 
    supra, 418 N.J. Super. at 599-600
    .    Affidavits in which the affiant
    fails to identify specifically his position, or explain the
    source of his personal knowledge of the facts to which he
    attests, or attempts to authenticate attached documents without
    explaining precisely what each is and how it came into the
    affiant's hands should be rejected.     
    Graef, supra
    , 341 N.J.
    Super. at 245-46.    Likewise, trial courts are free to reject any
    45                            A-6078-11T4
    document for which there exists a genuine question of
    authenticity.   Triffin v. Johnston, 
    359 N.J. Super. 543
    , 550-51
    (App. Div. 2003).   Documents appended to a brief or statement of
    material facts, not authenticated in a certification must be
    rejected.   
    Celino, supra
    , 211 N.J. Super. at 544; see also
    Pressler & Verniero, Current N.J. Court Rules, comment on R.
    1:6-6 (2014).
    Although the parties raise various other points in support
    of their respective positions, none is of sufficient merit to
    warrant discussion in a written opinion.   R. 2:11-3(e)(1)(E).
    We reverse the judgment in A-6078-11, New Century v.
    Oughla, and remand for further proceedings.    We affirm the
    judgment in A-6370-11, MSW Capital v. Zaidi.    We do not retain
    jurisdiction.
    46                         A-6078-11T4