Lisa R. Worthy v. Kennedy Health System ( 2016 )


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  •                    NOT FOR PUBLICATION WITHOUT THE
    APPROVAL OF THE APPELLATE DIVISION
    SUPERIOR COURT OF NEW JERSEY
    APPELLATE DIVISION
    DOCKET NO. A-2698-14T1
    LISA R. WORTHY,
    Plaintiff-Appellant,              APPROVED FOR PUBLICATION
    v.                                           June 22, 2016
    APPELLATE DIVISION
    KENNEDY HEALTH SYSTEM; KENNEDY
    MEMORIAL HOSPITAL-CHERRY HILL;
    UNIVERSITY HEADACHE CENTER;
    MILLICENT KING-CHANNELL, D.O.;
    ROBERT F. HAHN, D.O.; COURTNEY
    BAKER, D.O.; SEAN HUBBARD, D.O.;
    ANTHONY BABE, D.O.; STEPHANIE
    MARANO, R.N.; KRISTINE M. BROWN,
    R.N., and JOAN MAZZARELLA, R.N.,
    Defendants,
    and
    JOSEPH P. CURRERI,1 D.O. and
    THOMAS WETJEN, D.O.,
    Defendants-Respondents.
    _______________________________
    Submitted March 14, 2016 - Decided June 22, 2016
    Before Judges Lihotz, Nugent and Higbee.
    On appeal from Superior Court of New Jersey,
    Law Division, Camden County, Docket No.
    L-4906-08.
    1
    The caption mistakenly listed defendant's               surname   as
    Currieri, which we have corrected in our opinion.
    Messa & Associates, P.C., attorneys for
    appellant (Joseph L. Messa, Jr., and A.
    Christine Giordano, on the briefs).
    Ronan, Tuzzio & Giannone, P.C., attorneys
    for respondent Joseph P. Curreri, D.O.
    (James M. Ronan, Jr., of counsel and on the
    briefs; Anthony M. Tracy, on the briefs).
    Blumberg   &  Wolk,   LLC,  attorneys   for
    respondent Thomas Wetjen, D.O. (Christopher
    M. Wolk and Jeffrey P. Catalano, on the
    brief).
    The opinion of the court was delivered by
    LIHOTZ, P.J.A.D.
    Plaintiff     Lisa    R.   Worthy       filed   this   medical    negligence
    matter, alleging various defendants failed to properly diagnose
    and treat her medical condition.             On appeal, we examine whether
    plaintiff met the requirements of Rule 4:26-4, the fictitious
    name rule, to save her claims against one defendant, which the
    trial judge dismissed as out of time.                  We also review proof
    supporting      causation      regarding        another      defendant,          who
    successfully    secured     dismissal,       arguing   despite     his     alleged
    failure to diagnose and treat plaintiff's condition she would
    not have experienced a better outcome.
    More      specifically,     plaintiff       appeals     from     two    orders
    granting summary judgment dismissal in favor of two physician-
    defendants.     The first is a June 2, 2011 order in favor of
    defendant Thomas Wetjen, D.O., finding all claims barred by the
    2                                  A-2698-14T1
    statute of limitations.                The second is an April 11, 2014 order,
    concluding     plaintiff          failed       to     present       evidence       supporting
    proximate cause regarding the conduct of defendant Joseph P.
    Curreri, D.O.          On the date set to commence trial against the
    remaining      defendants,             the     parties           resolved    all      claims.
    Plaintiff      also        appeals      from        the    separate      motions     denying
    reconsideration of the summary judgment orders.                              Following our
    review of the parties' arguments, in light of the record and
    applicable law, we reverse.
    I.
    This     matter        arises        from      medical       treatment       and   care
    plaintiff received in October 2006.                        We limit our recitation of
    facts and procedural history to the relevant issues presented on
    appeal.
    Plaintiff,       who       had   a     history      of     migraine    headaches     and
    cervical disc disease, sought treatment from Robert Hahn, D.O.
    and defendant Millicent King-Channell, D.O. from September 17 to
    October   6,    2006.            Despite      various       treatments,      her    ailments
    persisted.        On       the    morning       of    October       6,   2006,     plaintiff
    initially was treated by Dr. King-Channell, as a follow-up to
    her   September       29    appointment         and       then    referred    to   defendant
    Robert F. Hahn, D.O. for pain management and neck manipulation.
    3                                    A-2698-14T1
    The   same     day    plaintiff    saw    Dr.    Hahn,   who   administered        an
    injection and performed cervical spine manipulation therapy.
    Following       treatment,   plaintiff      took   Xanax      and   Flexeril,
    which had been previously prescribed for her headaches, and went
    to work.       After work, plaintiff and friends went to dinner,
    during which she consumed two beers and two glasses of wine.                       In
    the restaurant, plaintiff suffered "a syncopal episode," became
    semi-conscious, developed slurred speech, an abnormal gait and
    bilateral weakness.           Emergency Medical Services were called and
    at 8:40 p.m., plaintiff was taken to Kennedy Memorial Hospital.
    Upon arrival, an intake nurse performed an assessment and
    recorded plaintiff's report of a stabbing headache with nausea
    and vomiting.         Plaintiff was coherent when answering questions,
    her eyes were open, and she obeyed commands; however, the nurse
    recorded symptoms of generalized weaknesses throughout her body,
    which she attributed to the use of alcohol and Xanax.
    At   9:16      p.m.,   plaintiff     was   evaluated     by   an    emergency
    medicine physician.           The physician was ultimately identified in
    2010,   more    than    two    years     after   he   provided      treatment,     as
    defendant Dr. Wetjen.
    Dr. Wetjen's notes stated plaintiff arrived at the hospital
    by emergency medical services and was experiencing dizziness,
    nausea, and vomiting after consuming two glasses of wine, two
    4                                A-2698-14T1
    beers,   and    taking      Xanax     and    Flexeril.           Dr.    Wetjen   observed
    plaintiff's pupils were sluggish as she followed commands and
    answered questions, but he concluded plaintiff's neurological
    examination     was    otherwise       unremarkable.              Dr.    Wetjen    opined
    plaintiff suffered an accidental polydrug overdose.
    At      12:40      a.m.,    on     October        7,     2006,       plaintiff      was
    administered anti-nausea medication and a CT scan was performed,
    which proved negative.              At 6:30 a.m., the intake nurse noted
    plaintiff      had    an    unstable        gait    and     was    having    difficulty
    walking.       At    11:00     a.m.,    plaintiff          was    transferred     to    the
    telemetry unit.            Upon arrival, Courtney Baker, D.O., a first-
    year Kennedy staff resident, conducted a physical examination
    and prepared a treatment plan for plaintiff, who was awake but
    "nonresponsive."        Dr. Baker relied on the emergency room records
    and family members' statements to formulate plaintiff's medical
    history.     She diagnosed plaintiff with accidental polysubstance
    overdose.
    Dr. Curreri first became involved when contacted by Dr.
    Baker, more than fifteen hours after plaintiff arrived at the
    emergency      room.          After     Dr.        Baker     discussed      plaintiff's
    condition, Dr. Curreri accepted plaintiff as his patient.                                He
    assumed responsibility for her at "around" noon on October 7,
    2006.    He assumed Dr. Baker obtained and reviewed the emergency
    5                                    A-2698-14T1
    room chart, which he did not review until noon on October 8,
    2006.        Dr.    Curreri      concluded       plaintiff's          condition         was
    consistent    with      polysubstance     overdose.         He       also      ordered    a
    neurological       consultation,     which       was      not    directed         to     be
    performed immediately, and prescribed aspirin.
    Twenty-four hours later, Dr. Curreri examined plaintiff.
    At that time, his diagnosis included: aspirational bronchitis,
    hypophosphatemia, hypokalemia and a polysubstance overdose.                              He
    noted plaintiff's speech was incoherent, she was letheragic, and
    her mental status remained unchanged.                  Dr. Curreri asked the
    neurologist to examine plaintiff that day, which occurred.
    Following       a   neurological      consultation          by   defendant         Sean
    Hubbard, D.O., plaintiff was transferred to Hahnemann University
    Hospital, where an MRA and MRI revealed a narrowing of the right
    vertebral artery, bilateral subacute thalamic infarcts, and left
    cerebellar subacute infarct of the vertebral artery.                           In short,
    plaintiff suffered a stroke.            A cerebral angiography revealed a
    non-occlusive dissection of the right vertebral artery at C1-C2,
    secondary to mild irregularity.                After receiving treatment at
    various facilities, plaintiff was discharged home on November 4,
    2006.
    On      September      26,    2008,       plaintiff     filed          a   complaint
    asserting      medical        negligence,         alleging           the       negligent
    6                                      A-2698-14T1
    manipulation of her neck caused vertebral artery dissection, a
    tear in an artery in the neck that supplies blood to the brain,
    which led to a stroke that was improperly diagnosed and treated.
    She named as defendants not only Drs. Hahn and King-Channell,
    but   also     Kennedy     Health        System         (Kennedy),        Kennedy    Memorial
    Hospital – Cherry Hill, Joseph P. Curreri, D.O., along with
    several other doctors and nurses involved with plaintiff's care
    whose specific identities were not determined because plaintiff
    was   unable    to    decipher      their          signatures        on    certain    medical
    reports.
    The    complaint,      in    place       of       a    typed   name,    placed    these
    defendants' signatures in the caption along with a fictitious
    party reference.           As to each unknown professional, his or her
    scanned undecipherable signature along with the identification
    of his or her title, i.e., doctor or nurse.                          Further, throughout
    the   body     of    the   complaint        the         signature     is     included     when
    reciting factual underpinnings of alleged negligence for which
    plaintiff asserted his or her liability.
    Kennedy       accepted      service          on       behalf   of    Kennedy     Health
    System, Kennedy Memorial Hospital, and Stephanie Marano, RN, but
    declined to accepted service on behalf of the remaining nine
    defendants.         Returning the remaining summonses, Kennedy advised
    the   named    physicians         must    be       served      through      their    offices.
    7                                     A-2698-14T1
    Specifically       as     to   the      unidentified       defendants,    Kennedy
    identified    one   intern     and   stated       "[t]he   remaining    names   and
    signatures were unidentifiable."              Plaintiff's counsel requested
    Kennedy's legal liaison identify "the individuals who authored
    the medical records contained in [plaintiff's] chart."                    However,
    she was unable to do so.
    On November 18, 2008, plaintiff wrote to Kennedy's legal
    liaison, stating:
    You have refused to accept service of the
    [c]omplaints for several of the defendants.
    These   defendants    are     identified   with
    particularity in the [c]omplaint and are
    clearly agents, servants and/or employees of
    Kennedy Health System.        The identity of
    these individuals is information that is in
    the sole possession, custody and control of
    Kennedy Health System.          Therefore, any
    attempts by you to avoid service on these
    individuals is improper.       As such, kindly
    accept service on behalf of your agents,
    servants,   employees     and    identify   the
    individuals who authored the medical records
    contained in [plaintiff]'s chart.
    On November 16, 2009, plaintiff served twelve supplemental
    interrogatories directing Kennedy and the other defendants to
    provide the identity and job title of each of the six defendants
    designated by their signature in the complaint, which again was
    reproduced    in    the   discovery      request.      When    no    response   was
    forthcoming    by       January   19,     2010,     additional      correspondence
    renewed the request and sought voluntary compliance in an effort
    8                               A-2698-14T1
    to avoid motion practice.            Kennedy "informal[ly]" responded on
    February 17, 2010, stating "despite good faith efforts" it could
    not identify three of the treatment providers, but noted their
    job titles.         Two signatures were identified and no information
    was provided regarding the remaining signature.                   Plaintiff moved
    to strike Kennedy's answer and defenses for failure to provide
    discovery, returnable on March 5, 2010.
    On March 3, 2010, Kennedy sent a second "informal response"
    to plaintiff's supplemental interrogatories.                    It addressed the
    one signature not mentioned in its prior response, stating the
    document on which the signature appeared was not generated by
    Kennedy,      but   was   believed   to       be   from   a   provider   rendering
    treatment prior to plaintiff's admission to Kennedy.                       Kennedy
    provided the identifications of Dr. Wetjen, a resident physician
    and three nurses.          Within a week, plaintiff sought leave to
    amend   the    complaint,    specifically          substituting   the    names   and
    titles for the scanned signatures of defendants as revealed by
    Kennedy, which was granted.          Plaintiff also moved to restore the
    now identified defendants to the active trial status, which was
    also granted.2
    2
    The record also references plaintiff "had to seek court
    intervention so that a witness could be produced [by Kennedy] to
    identify signatures of the remaining defendants in the case."
    (continued)
    9                                A-2698-14T1
    Dr. Wetjen answered the complaint on November 24, 2010,
    and, thereafter, moved for summary judgment, arguing plaintiff's
    claim was barred by the statute of limitations and the improper
    use   of   the    fictitious      party    pleading        rule    did    not   save   her
    complaint from being untimely filed.                   After oral argument, the
    trial judge granted Dr. Wetjen's motion on June 2, 2011.
    Focusing      on    the     absence       of   efforts       to     identify     the
    defendants prior to October 6, 2008, the trial judge rejected
    plaintiff's contention the inclusion of defendants' signatures
    sufficiently preserved her claims, making them timely.                          Although
    finding no prejudice to Dr. Wetjen, the judge noted plaintiff
    exercised no due diligence to ascertain Dr. Wetjen's identity
    prior to initiating her legal action and, therefore, he rejected
    reliance on the fictitious name procedure.                        Finally, the judge
    was unpersuaded by plaintiff's alternative argument to apply the
    discovery        rule,    delaying      commencement         of     the    statute      of
    limitations       to     August    6,     2008,      the    date    plaintiff        first
    consulted counsel, finding the assertion unsupported.
    (continued)
    The designated witness, deposed on May 14, 2010, identified Dr.
    Wetjen's signature. These pleadings are not in the record.
    10                                    A-2698-14T1
    The June 2, 2011 order dismissed the complaint as to Dr.
    Wetjen, with prejudice.          Reconsideration was denied.3
    On March 13, 2014, Dr. Curreri moved for summary judgment.
    He   argued    plaintiff     failed      to   establish     his    conduct     was    a
    proximate     cause    of   or    a   substantial       contributing     factor      to
    plaintiff's injuries.           Dr. Curreri maintained "plaintiff had not
    submitted sufficient expert proofs to establish that there was
    treatment available as of . . . noon on October 7, 2006, (the
    time   when    Dr.    Curreri    first   became    involved       in   the   care    of
    plaintiff), that could have improved or otherwise changed the
    ultimate outcome in some material respect."                 Because plaintiff's
    expert identified noon on October 7, 2006 as a critical time
    period   for    necessary       treatment     to   be   administered,        and    Dr.
    Curreri actually saw plaintiff after that time on October 7,
    2006, he argued had he administered any treatments as asserted
    by plaintiff, the final outcome would not have changed.
    3
    The orders entered on July 22, 2011 cause some confusion.
    First, a July 22 order dismissed the complaint against Dr.
    Wetjen with prejudice. A second order denied plaintiff's motion
    for reconsideration of the summary judgment dismissal.    A July
    28, 2011 order prepared by the court simply states, "The [o]rder
    signed on July 22, 2011 in regard [to] the above captioned
    matter referencing Thomas Wetjen, DO is hereby vacated."
    Finally an order, which has an illegible date and no file stamp,
    presumably entered on August 5, 2011, denied reconsideration of
    the summary judgment dismissal of Dr. Wetjen.    Notwithstanding
    the confusion created by these orders, plaintiff does not
    dispute summary judgment was granted in favor of Dr. Wetjen, who
    was dismissed from the case.
    11                                  A-2698-14T1
    In   response,    plaintiff     refuted   the     factual   assertions,
    noting testimony from Dr. Baker stated she called Dr. Curreri
    after plaintiff's admission on the evening of October 6, 2006 to
    discuss a treatment plan, which he approved.                Dr. Baker again
    consulted with Dr. Curreri by telephone when she resumed her
    shift at 7 a.m. on October 7, 2006.           Dr. Curreri suggests the
    call was not made until noon on that date.
    The trial judge concluded Dr. Curreri had no contact with
    plaintiff until sometime after noon on October 7, 2006, stating:
    I don't see facts in dispute on that
    point, and that point being when Dr. Curreri
    came into contact with the patient. I find
    based on what is . . . in the evidence from
    the testimony of the parties, [Dr. Baker],
    as well as Dr. Curreri and the notes, his
    contact and his laying out a plan for the
    care of . . . [plaintiff] . . . that all
    attaches at . . . noon . . . timeframe on
    the 7th.
    And it's clear that the testimony from
    [plaintiff's expert] is that the potential
    options with respect to a patient of this
    nature at that point in time would have been
    the heparin treatment. . . .    And he cannot
    give an opinion that there would have been a
    better outcome had[,] at that point in
    time[,]    Dr.   Curreri   ordered    heparin
    treatment.   And without that in the record,
    I can't hold the doctor in. So I'm going to
    grant summary judgment as to Dr. Curreri.
    Reconsideration was denied.
    Plaintiff   appealed     from   the    June   2   and   August    5,   2011
    orders   dismissing    all   claims       against     Dr.   Wetjen.         She
    12                                A-2698-14T1
    subsequently amended the notice of appeal to include the April
    11 and May 23, 2014 orders dismissing all claims against Dr.
    Curreri.
    II.
    We     "review[]   an    order      granting       summary    judgment     in
    accordance with the same standard as the motion judge."                     Bhagat
    v. Bhagat, 
    217 N.J. 22
    , 38 (2014).                See also Townsend v. Pierre,
    
    221 N.J. 36
    ,   59   (2015).       We     "must      review    the   competent
    evidential     materials      submitted      by    the   parties    to   identify
    whether there are genuine issues of material fact and, if not,
    whether the moving party is entitled to summary judgment as a
    matter of law."      
    Bhagat, supra
    , 217 N.J. at 38.                 See Brill v.
    Guardian Life Ins. Co. of Am., 
    142 N.J. 520
    , 540 (1995); R.
    4:46-2(c).
    Further, all facts are viewed in a light most favorable to
    the non-moving party, "keeping in mind '[a]n issue of fact is
    genuine only if, considering the burden of persuasion at trial,
    the evidence submitted by the parties on the motion . . . would
    require submission of the issue to the trier of fact.'"                    Schiavo
    v. Marina Dist. Dev. Co., 
    442 N.J. Super. 346
    , 366 (App. Div.
    2015) (alteration in original) (quoting R. 4:46-2(c)), certif.
    denied, 
    224 N.J. 124
    (2016).
    13                                 A-2698-14T1
    A motion for summary judgment will not be defeated by bare
    conclusions     lacking   factual    support,         Petersen    v.    Twp.     of
    Raritan, 
    418 N.J. Super. 125
    , 132 (App. Div. 2011), self-serving
    statements, Heyert v. Taddese, 
    431 N.J. Super. 388
    , 413-14 (App.
    Div.   2013),   or   disputed   facts     "of    an   insubstantial     nature."
    Pressler & Verniero, Current N.J. Court Rules, cmt. 2.1 on R.
    4:46-2 (2016).       "It is evidence that must be relied upon to
    establish   a   genuine   issue     of    fact.       'Competent       opposition
    requires competent evidential material beyond mere speculation
    and fanciful arguments.'"         Cortez v. Gindhart, 
    435 N.J. Super. 589
    , 605 (App. Div. 2014) (quoting Hoffman v. Asseenontv.Com,
    Inc., 
    404 N.J. Super. 415
    , 425-26 (App. Div. 2009)), certif.
    denied, 
    220 N.J. 269
    (2015).
    "The practical effect of this rule is that neither the
    motion court nor an appellate court can ignore the elements of
    the cause of action or the evidential standard governing the
    cause of action."      
    Bhagat, supra
    , 217 N.J. at 38.               It is only
    "when the evidence 'is so one-sided that one party must prevail
    as a matter of law,' the trial court should not hesitate to
    grant summary     judgment."      
    Brill, supra
    ,   142     N.J.    at    540
    (citation omitted) (quoting Anderson v. Liberty Lobby, Inc., 
    477 U.S. 242
    , 252, 
    106 S. Ct. 2505
    , 2512, 
    91 L. Ed. 2d 202
    , 214
    (1986)).
    14                                  A-2698-14T1
    Once we agree no genuinely disputed fact exists, we "then
    decide whether the trial court's ruling on the law was correct."
    W.J.A. v. D.A., 
    210 N.J. 229
    , 238 (2012) (quoting Henry v. N.J.
    Dept.    of    Human     Servs.,   
    204 N.J. 320
    ,   330   (2010)).      Such     a
    determination is "not entitled to any special deference," and is
    subject to de novo review.            Manalapan Realty, L.P. v. Twp. Comm.
    of Manalapan, 
    140 N.J. 366
    , 378 (1995).
    III.
    We      separately    review        plaintiff's     challenge     to   the    two
    summary judgment orders.
    A.
    As to Dr. Wetjen, plaintiff initially argues her complaint
    was timely filed under the discovery rule.                           She maintains a
    material factual dispute exists whether the two-year statute of
    limitations for medical negligence cases, N.J.S.A. 2A:14-2(a),
    was   tolled      because   she    did     not    discover     the   right   to   legal
    recourse until she spoke to counsel on August 6, 2008.                               We
    disagree.
    "Under      special     circumstances         and    in    the    interest     of
    justice, [New Jersey has] adopted the discovery rule to postpone
    the accrual of a cause of action when a plaintiff does not and
    cannot     know    the    facts    that    constitute     an    actionable    claim."
    Grunwald v. Bronkesh, 
    131 N.J. 483
    , 492 (1993); see also Baird
    15                                A-2698-14T1
    v. Am. Med. Optics, 
    155 N.J. 54
    , 65 (1998) ("The discovery rule
    delays the accrual of a cause of action until 'the injured party
    discovers,         or   by    an    exercise     of    reasonable      diligence      and
    intelligence should have discovered that he may have a basis for
    an actionable claim.'" (quoting Lopez v. Swyer, 
    62 N.J. 267
    , 272
    (1973))).
    "The discovery rule is a rule of equity that ameliorates
    'the often harsh and unjust results [that] flow from a rigid and
    automatic adherence to a strict rule of law.'"                      
    Grunwald, supra
    ,
    131 N.J. at 492 (alteration in original) (quoting 
    Lopez, supra
    ,
    62    N.J.    at    273-74).         "The    question      is    whether     the   facts
    presented would alert a reasonable person exercising ordinary
    diligence     that      he    or    she   was    injured   due    to   the    fault   of
    another."      Martinez v. Cooper Hosp.-Univ. Med. Ctr., 
    163 N.J. 45
    , 52 (2000).           A plaintiff bears the burden of proving he or
    she     was   aware      of    an    injury      and   "that     the   injury      [was]
    attributable to the fault of another."                     
    Id. at 53.
           However, a
    plaintiff who merely lacks "knowledge of a specific basis for
    legal liability or a provable cause of action" may not receive
    the benefit of the discovery rule.                 
    Id. at 52.
    Certainly plaintiff knew she suffered a stroke in October
    2006.     Nothing suggests she was misled regarding her diagnosis
    or the nature of her care.                Lynch v. Rubacky, 
    85 N.J. 65
    , 67-69,
    16                                 A-2698-14T1
    77    (1981).           In    fact,    her    certification          only       reflects       she
    discovered she could pursue legal redress after she met with her
    attorney, not that she was unaware of her injury.                               Szczuvelek v.
    Harborside Healthcare Woods Edge, 
    182 N.J. 275
    , 280, 283 (2005).
    "To accept the premise that the statute did not begin to run
    until   she       was    advised       by    her    attorney    .    .     .    would     be    to
    disregard     the        basic    policy      of    repose,     which          underlies       the
    statute of limitations, thus extending the threat of litigation
    indefinitely."               Rankin v. Sowinski, 
    119 N.J. Super. 393
    , 401
    (App. Div. 1972).              As a result, we conclude the discovery rule
    does not apply.
    However,         we     find    compelling       plaintiff's             argument       she
    properly complied with the fictitious pleading rule, allowing
    the cause of action against Dr. Wetjen to relate back to the
    date her complaint was filed, which was within two years of her
    injury.
    Pursuant to Rule 4:26-4, "if the defendant's true name is
    unknown      to    the        plaintiff,      process     may       issue        against       the
    defendant under a fictitious name, stating it to be fictitious
    and     adding          an      appropriate         description          sufficient            for
    identification."              "The fictitious defendant rule was promulgated
    to address the situation in which a plaintiff is aware of a
    cause   of    action         against    a    defendant    but       does       not   know   that
    17                                       A-2698-14T1
    defendant's identity."              Gallagher v. Burdette-Tomlin Med. Hosp.,
    
    318 N.J. Super. 485
    , 492 (App. Div. 1999), aff'd, 
    163 N.J. 38
    (2000).       The rule's effect is to "render timely the complaint
    filed by a diligent plaintiff, who is aware of a cause of action
    against       an    identified           defendant      but    does     not        know    the
    defendant's name."            Greczyn v. Colgate-Palmolive, 
    183 N.J. 5
    , 11
    (2005).        When         the    plaintiff      discovers      the     party's          name,
    "amendment of the complaint may relate back [to] allow an action
    otherwise time-barred."              Brown v. Kennedy Mem'l Hosp.-Univ. Med.
    Ctr., 
    312 N.J. Super. 579
    , 587 (App. Div.), certif. denied, 
    156 N.J. 426
       (1998).            Accordingly,     if    a    defendant       is    properly
    identified         by   a    fictitious      name       before   expiration          of     the
    applicable limitations period, an amended complaint substituting
    a fictitiously named defendant's true name will relate back to
    the date of filing of the original complaint.                          Viviano v. CBS,
    Inc.,   
    101 N.J. 538
    ,       548   (1986);     Farrell     v.    Votator      Div.     of
    Chemetron Corp., 
    62 N.J. 111
    , 120-23 (1973); see also R. 4:9-3
    (allowing an amended complaint to relate back to the initial
    complaint).
    The trial judge heavily relied on the principle that "[t]he
    identification of a defendant by a fictitious name . . . may be
    used only if a defendant's true name cannot be ascertained by
    the exercise of due diligence prior to filing the complaint."
    18                                      A-2698-14T1
    Claypotch v. Heller, Inc., 
    360 N.J. Super. 472
    , 479-80 (App.
    Div. 2003) (citing Mears v. Sandoz Pharms. Inc., 
    300 N.J. Super. 622
    , 631-33 (App. Div. 1997)).                This requires a plaintiff to
    proceed    with      due   diligence   in     ascertaining    the   fictitiously
    identified defendant's true name.                 
    Farrell, supra
    , 62 N.J. at
    120; Johnston v. Muhlenberg Reg'l Med. Ctr., 
    326 N.J. Super. 203
    , 208 (App. Div. 1999).
    Here,     the    judge   had     difficulty     accepting     the   use    of
    signatures to identify the unknown professionals.                   He correctly
    noted no specific authority allowed a party to paste a signature
    in lieu of naming a party in the caption.                    Had plaintiff done
    nothing more, we might easily reject such a practice.                     However,
    fundamental fairness demands consideration of the totality of
    the   facts    and    circumstances      before    the   ultimate    sanction    of
    dismissal with prejudice issues.               Following such a review, we
    conclude      these    facts   support      counsel   undertook     the   required
    diligent inquiry.
    The complaint did much more than simply include the pasted
    signatures in the caption.             Plaintiff utilized the information
    available from Kennedy's records and identified not only the
    professional's title, but also recited the factual basis for
    liability.        She further included the more traditionally found
    John and Jane Doe references and a separate count for those
    19                               A-2698-14T1
    defendants.       These efforts were designed to relate as much known
    information        as     possible       to       specify        the       unidentified
    professionals.
    Regarding diligence, while Dr. Wetjen was not identified
    before the complaint was filed, this was not because counsel was
    dilatory.       The facts show plaintiff first understood she had a
    right to file an action when she met with counsel on August 6,
    2008, very near the expiration of the statute of limitations.
    Counsel     proceeded      to   gather        Kennedy's     records,         obtain       an
    affidavit of merit and file a complaint in less than two months.
    From    that    point,    Kennedy     was     repeatedly        asked      formally     and
    informally to identify the "agents, servants, [or] employees"
    who signed its charts.          Letters, discovery requests and motions
    to produce a witness to identify the signatures were issued.
    For the most part, Kennedy ignored the requests, despite the
    fact it exclusively controlled the pertinent information, at all
    times.    Kennedy did not release identification information until
    the return date of plaintiff's motion to strike Kennedy's answer
    and    defenses    approached.         Only       then    did    Kennedy      issue       an
    "informal response" to plaintiff's supplemental interrogatories.
    Had Kennedy responded when plaintiff first asked, Dr. Wetjen
    would    have   been     identified    and       served   within       a   week   of    the
    original filing.
    20                                    A-2698-14T1
    Unlike      the        authority     relied      upon     by     Dr.    Wetjen,       see
    
    Johnston, 326 N.J. Super. at 205
    (describing how the plaintiff
    did not seek to add the newly identified party after waiting
    almost a year once identified), here, plaintiff moved to amend
    her complaint within days of learning Dr. Wetjen's identity.
    Nor     can       we    conclude         plaintiff      failed    to        investigate
    potential         claims       against      a     physician     whose      name      appeared
    multiple times in her medical chart.                       See Matynska v. Fried, 
    175 N.J. 51
    , 54 (2002) (denying application of equitable tolling
    principles when information was readily available).                                   In this
    matter, the names were not easily obtained from the medical
    records      and     Kennedy     was     not     forthcoming      in    providing       actual
    identifications.
    Perhaps most importantly, Dr. Wetjen was not prejudiced by
    the delay in formal identification as a potentially liable party
    and the ultimate service of an amended complaint.                                     
    Farrell, supra
    ,    62      N.J.    at    122-23.          Nothing    impaired     his       ability   to
    defend the action.             
    Mears, supra
    , 300 N.J. Super. at 631.
    "Justice impels strongly towards affording the plaintiff[]
    [her] day in court on the merits" of her claims.                                     
    Farrell, supra
    , 62 N.J. at 122; see also Fede v. Clara Maass Hosp., 221
    N.J.   Super.        329,      339   (Law       Div.   1987)    (stating       a    motion    to
    dismiss      on    statute-of-limitations              grounds     in    the       context   of
    21                                   A-2698-14T1
    fictitious      party   practice      is   governed    by    "the   interests      of
    justice.").
    Following     our   review,     we    conclude      plaintiff     engaged     in
    diligent efforts, which were continually thwarted by Kennedy.
    For more than fifteen months, Kennedy declined to provide the
    requested identification of the doctors and nurses who attended
    to plaintiff in its facility, as confirmed by their signatures
    on charts, records and reports.                 The delay here falls squarely
    on Kennedy's gradual response, which fairness dictates shall not
    be shouldered by plaintiff.            The motion judge's findings to the
    contrary are not supported.            The decision to dismiss Dr. Wetjen
    is   reversed     and   the   June    2    and   August     5,   2011   orders    are
    vacated.
    B.
    We   turn   to    the   order    granting     summary      judgment   to    Dr.
    Curreri.     Among the claims stated in her complaint, plaintiff
    alleges Dr. Curreri failed to diagnose, order diagnostic testing
    and treat her stroke, misdiagnosed her condition, and failed to
    alter treatment despite her failure to improve for more than
    seventeen    hours.       The   motion      judge   found    plaintiff's     expert
    "c[ould] not give an opinion that there would have been a better
    outcome had at that point in time Dr. Curreri ordered heparin
    treatment."       Plaintiff argues this was an abuse of discretion
    22                               A-2698-14T1
    because     materially         disputed     facts     were   presented         to   support
    causation that would defeat summary judgment.
    "A medical malpractice case is a kind of tort action in
    which the traditional negligence elements are refined to reflect
    the professional setting of a physician-patient relationship."
    Verdicchio v. Ricca, 
    179 N.J. 1
    , 23 (2004).                             To establish a
    prima     facie    case       for   medical    negligence,         "a   plaintiff       must
    present      expert       testimony        establishing       (1)       the    applicable
    standard of care; (2) a deviation from that standard of care;
    and (3) that the deviation proximately caused the injury[.]"
    Koseoglu     v.    Wry,       431   N.J.   Super.     140,   156    (App.      Div.    2013)
    (alteration in original) (quoting Gardner v. Pawliw, 
    150 N.J. 359
    , 375 (1997)), certif. denied, 
    216 N.J. 4
    (2013).
    Under certain circumstances, a plaintiff "must prove that,
    as   a    result   of     a    defendant's negligence,         she      experienced        an
    increased     risk      of     harm    from    that    condition,        and    that      the
    increased risk of harm was a substantial factor in causing the
    injury ultimately sustained."                 
    Gardner, supra
    , 150 N.J. at 375
    (citing Anderson v. Picciotti, 
    144 N.J. 195
    , 210 (1996)).
    The substantial factor test allows the
    plaintiff to submit to the jury not whether
    "but for" defendant's negligence the injury
    would not have occurred[,] but "whether the
    defendant's deviation from standard medical
    practice increased a patient's risk of harm
    or diminished a patient's chance of survival
    and whether such increased risk was a
    23                                    A-2698-14T1
    substantial factor in producing the ultimate
    harm."   [
    Gardner, supra
    , 150 N.J. at 376].
    Once the plaintiff demonstrates that the
    defendant's negligence actually increased
    the risk of an injury that later occurs,
    that conduct is deemed to be a cause "in
    fact" of the injury and the jury must then
    determine the proximate cause question:
    whether the increased risk was a substantial
    factor in bringing about the harm that
    occurred.
    
    [Verdicchio, supra
    , 179 N.J. at 24.]
    Plaintiff maintains her symptoms evident upon admission,
    including her eyes gazing to the right, suggested a need for a
    neurological consultation.       However, Dr. Curreri did not examine
    plaintiff for twenty-four hours after she was admitted to his
    service, and the neurological exam, although ordered, was not
    deemed urgent and was further delayed.
    Plaintiff's expert Louis R. Caplan, M.D. stated there was a
    need to consider a differentiated diagnosis before concluding
    plaintiff suffered a polysubstance overdose.        In his report, he
    opined   treating   physicians     ignored   plaintiff's   symptoms   as
    suggesting the more serious condition, stating:
    If Dr. Hubbard and the other healthcare
    providers   at   Kennedy   Memorial  Hospital
    involved in [plaintiff]'s care and treatment
    had identified that this was a neurologic
    emergency then [plaintiff] would have been
    considered    for    thrombolytic   and    or
    anticoagulant treatment. As a result of the
    negligence of the defendants, [plaintiff]
    has permanent neurological injuries[,] which
    24                         A-2698-14T1
    could have been prevented had the defendants
    acted within the standard of care.
    In his deposition testimony, Dr. Caplan reiterated that no
    tests   to   determine      whether       plaintiff    suffered      a    neurological
    event   were    performed.              Consequently,      because       "no   adequate
    investigation       [and]    no    adequate     differential         diagnosis"      was
    performed, no treatment was administered.                        He also identified
    other      investigative          procedures        aiding       a   differentiated
    neurological diagnosis, such as an MRI or MRA, would lead to a
    course of treatment.             Moreover, if the attending physician was
    not trained in the area at issue, he or she was obligated to
    call a trained and experienced neurologist to assist in the
    diagnosis.
    Both the trial judge and Dr. Curreri rely on this colloquy
    as demonstrating lack of causation:
    [DR. CURRERI'S COUNSEL]: If Heparin had
    been   administered to this patient by 12:00
    noon   on October 7, can you state an opinion
    that    this patient's outcome probably would
    have   been better.
    [DR. CAPLAN]: No.
    However,     important      to    any    analysis     is   the    remainder     of   Dr.
    Caplan's testimony, as follows:
    Q.  If heparin had been administered
    by 12:00 noon on October 7, am I correct
    that you cannot, therefore, state that the
    failure to give heparin by 12:00 noon on
    October 7, was a substantial factor in
    25                                  A-2698-14T1
    increasing     the   risk    and   harm   to   this
    patient?
    . . . .
    A.   No, I don’t think that necessarily
    follows.   You asked me if she'd been given
    it at 12:00 noon.    I can't say that would
    have . . . made a difference. It depends on
    when it was given whether it was more likely
    than not that it would have been helpful.
    But that would cover the time period between
    when she came into the hospital and 12:00
    noon the next day.     That's the point at
    issue.
    . . . .
    Q.   If heparin had been given at any
    point between 11:00 p.m. on the 6th and
    12:00 noon on October 7, can you state the
    opinion that the patient's outcome probably
    would have been better?
    A.   The difficulty in answering the
    question – I'd say this: I can't answer yes
    or no.     The reason I can't is we have
    inadequate information.   So it would depend
    on what the findings were.     As I said, we
    don't   have    really   a   good     detailed
    neurological full examination early.        We
    don't have one really later. So I'm saying
    that I think she got worse, but that's a
    little hard to be absolutely certain.       We
    don’t have an imaging test.       So we don’t
    know if the imaging changed.     And we don't
    know when it would have been given.
    So the answer is it would have given
    her more chance depending on what the
    findings were.    Now, we don't know the
    findings.   So I can't really answer the
    question.  I can't answer yes or no.    I
    think it might have given her more of a
    chance if it was given at the appropriate
    26                            A-2698-14T1
    time after the appropriate imaging was done
    depending on what the findings were.
    When asked whether a decision to administer heparin at noon
    on October 7 would have complied with the standard of care, Dr.
    Caplan stated it would have made a difference and would have
    complied with the standard of care.
    Other facts also impact this issue.                   Dr. Baker, a Kennedy
    staff intern who treated plaintiff following her admission to
    the hospital, contacted Dr. Curreri to accept plaintiff as his
    patient.     Dr. Baker's memory of events is poor, but her hospital
    notes   record     certain      symptoms       that    prompted       a    neurological
    consultation.       Yet,     Dr.     Curreri    did    not    order       an    expedited
    consultation, causing its performance to be delayed for more
    than    twenty-four      hours.       Dr.      Curreri      accepted       Dr.    Baker's
    diagnosis.        However,      he   agreed     if    any    evaluation          does   not
    consider a diagnosis, tests would not be initially ordered.                             Dr.
    Curreri    acknowledged         he      did    not     consider           an    alternate
    neurological diagnosis and, therefore, did not order additional
    testing.
    Viewing this record, in a light most favorable to plaintiff
    as we must, we conclude the facts, including the expert opinion,
    could support a finding Dr. Curreri deviated from the accepted
    standard     of   care     in     failing      to     develop     a       differentiated
    neurological      diagnosis      and,    therefore,         pursue    an       alternative
    27                                       A-2698-14T1
    course of medical treatment, which was a substantial factor in
    contributing        to       the    injuries       plaintiff         sustained.         
    Gardner, supra
    , 150 N.J. at 375.
    The trial judge concluded Dr. Caplan did not assert "there
    would have been a better outcome had[,] at that point in time[,]
    Dr.   Curreri       ordered         heparin        treatment."             (Emphasis       added).
    However,     this       is    not       the     legal    standard.           "The   substantial
    factor test of causation requires the jury to determine whether
    the   deviation,         in     the       context       of    the    patient's      preexistent
    condition,        was     sufficiently            significant         in     relation      to    the
    eventual harm to satisfy the requirement of proximate cause."
    Roses v. Feldman, 
    257 N.J. Super. 214
    , 218 (App. Div. 1992)
    (quoting     Battenfeld            v.     Gregory,      247    N.J.     Super.      538,    546-47
    (App. Div. 1991)).              It then "becomes a jury question whether or
    not   that    increased            risk    constituted         a     substantial      factor      in
    producing the injury."                    
    Id. at 217
    (quoting 
    Battenfeld, supra
    ,
    247 N.J. Super. at 546-47).
    The motion judge's conclusion considered only a portion of
    Dr.   Caplan's       factual         testimony.              The    expert    opined    had      Dr.
    Curreri      acted       when      first        advised       of    plaintiff's      condition,
    although     he    could        "not       be    certain"          because    no    testing      was
    performed, he believed "it would have given her more of a chance
    . . . depending on what the findings were."                                  Accordingly, the
    28                                       A-2698-14T1
    jury     must    determine      whether        Dr.     Curreri's       conduct     was     a
    substantial factor in causing plaintiff's damages.                            Put another
    way,   "plaintiff's        claim     .   .     .    from     delayed    diagnosis        and
    treatment will not be diminished or defeated by a demonstration
    that delay itself was not the cause of her ultimate physical
    injury."        Evers v. Dollinger, 
    95 N.J. 399
    , 411 (1984).                             The
    judge's erroneous analysis must be reversed and summary judgment
    dismissal vacated.
    IV.
    In conclusion, we affirm the rejection of the discovery
    rule   as    applicable        here,     but       reverse    the    summary     judgment
    dismissal       of    claims   against        Dr.    Wetjen,       finding    plaintiff's
    timely      complaint      properly       utilized           the     fictitious      party
    procedure.           Plaintiff diligently pursued the identity of Dr.
    Wetjen and promptly amended her pleadings when Kennedy finally
    complied with discovery requests.                   Further, the judge improperly
    granted summary judgment, dismissing Dr. Curreri.                            Not only did
    the judge overlook evidence of causation provided by plaintiff's
    expert, he employed the incorrect legal standard when assessing
    the facts.
    Accordingly, we reverse the June 2, 2011 and April 11, 2014
    summary     judgment       orders,       as     well    as     the     orders     denying
    29                                  A-2698-14T1
    reconsideration.    The      matter   is   remanded   for   further
    proceedings.
    Reversed and remanded.
    30                          A-2698-14T1