ASAP REALTY, INC. v. YOSEF BIRNBOIM (L-4365-17, ESSEX COUNTY AND STATEWIDE) ( 2022 )


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  •                                 NOT FOR PUBLICATION WITHOUT THE
    APPROVAL OF THE APPELLATE DIVISION
    This opinion shall not "constitute precedent or be binding upon any court ." Although it is posted on the
    internet, this opinion is binding only on the parties in the case and its use in other cases is limited. R. 1:36-3.
    SUPERIOR COURT OF NEW JERSEY
    APPELLATE DIVISION
    DOCKET NO. A-4508-19
    ASAP REALTY, INC.,
    Plaintiff-Respondent,
    v.
    YOSEF BIRNBOIM AND
    JUDY BIRNBOIM,
    Defendants-Appellants/
    Third-Party Plaintiffs,
    v.
    STEVEN A. ZUCKER,
    Third-Party Defendant.
    _________________________
    Argued May 18, 2022 – Decided June 20, 2022
    Before Judges Gilson, Gooden Brown and Gummer.
    On appeal from the Superior Court of New Jersey, Law
    Division, Essex County, Docket No. L-4365-17.
    Abraham Borenstein argued the cause for appellants
    (Borenstein, McConnell & Calpin, PC, attorneys;
    Abraham Borenstein and Bradley M. Arlen, on the
    briefs).
    Andrew R. Turner argued the cause for respondent
    (Turner Law Firm, LLC, attorneys; Andrew R. Turner,
    of counsel and on the brief).
    PER CURIAM
    This appeal arises out of disputes concerning a home-renovation project.
    The homeowners, Yosef and Judy Birnboim (the Birnboims or defendants),
    appeal from a March 3, 2020 final judgment that awarded the contractor, ASAP
    Realty, Inc. (ASAP or plaintiff) $149,378.96 in damages, attorneys' fees, and
    costs. Following a trial, a jury found that ASAP was owed $77,917.95 for the
    renovation work done under the contract. The jury also found that ASAP had
    committed violations of regulations issued under the Consumer Fraud Act
    (CFA), N.J.S.A. 56:8-1 to -227, but the Birnboims had suffered no ascertainable
    loss from those violations. The jury, therefore, awarded no damages to the
    Birnboims.
    Following the jury verdict, the trial court awarded ASAP fees and costs
    of $71,461.01 under Rule 4:58-2 because the Birnboims had rejected an offer of
    judgment before trial. The court also denied the Birnboims' request for fees and
    costs under the CFA.
    A-4508-19
    2
    On appeal, the Birnboims argue (1) the damage award to ASAP should be
    vacated because the jury found that ASAP had violated the CFA; (2) they were
    entitled to attorneys' fees as a matter of law on their CFA claims; and (3) the
    fees awarded to ASAP must be vacated because that award was inconsistent with
    the fee-shifting policy in the CFA. We reject the Birnboims' first and third
    arguments and affirm the jury's verdict on the breach-of-contract claim in favor
    of ASAP and the order awarding attorneys' fees to ASAP under the offer-of-
    judgment rule. We are constrained to reverse the order denying fees to the
    Birnboims on their CFA claims and remand that issue for a determination of the
    reasonable amount of fees related to the CFA claims.
    I.
    To avoid confusion, we initially clarify what constitutes a violation of the
    CFA, as compared to a failure to comply with CFA regulations. "To prevail on
    a CFA claim, a plaintiff must establish three elements: '1) unlawful conduct by
    defendant; 2) an ascertainable loss by plaintiff; and 3) a causal relationship
    between the unlawful conduct and the ascertainable loss.'" Zaman v. Felton,
    
    219 N.J. 199
    , 222 (2014) (quoting Bosland v. Warnock Dodge, Inc., 
    197 N.J. 543
    , 557 (2009)). Unlawful conduct generally involves an affirmative act of
    fraud or a violation of administrative regulations promulgated under the CFA.
    A-4508-19
    3
    Scibek v. Longette, 
    339 N.J. Super. 72
    , 78 (App. Div. 2001). Thus, a failure to
    comply with CFA regulations may fulfill the first required element of a CFA
    claim.
    The Birnboims contend that ASAP "violated" the CFA when ASAP did
    not comply with certain CFA regulations. That assertion is inaccurate. A failure
    to comply with CFA regulations does not mean that ASAP caused any
    ascertainable loss to the Birnboims. Ascertainable loss is a necessary element
    to prevail on a CFA claim. Accordingly, we will make that distinction in
    analyzing the arguments on this appeal.
    II.
    We set forth the relevant facts from the record, including the evidence
    submitted during trial. In November 2012, the Birnboims purchased a home in
    East Orange for $339,180 (the Home).        Four years later, they decided to
    substantially renovate the Home. In 2016, they entered a contract with ASAP.
    The contract was dated March 24, 2016 and was signed by the Birnboims on
    April 15, 2016 (the Contract).
    The Contract stated that ASAP would renovate the Home by adding a
    second floor and roof, as well as increasing the foundation and square footage
    of the Home as described in "architectural drawings" supplied by an architect
    A-4508-19
    4
    hired by the Birnboims. The Contract also generally described the work to be
    done, which included work on the kitchen, bathrooms, windows, siding,
    plumbing, heating and cooling system (HVAC), electrical system, laundry room,
    staircase, foyer, doors, porch, deck, basement, driveway, and garage doors.
    The Contract provided a breakdown of "estimated costs," which totaled
    $440,445. The payments for the work were to be made in seven installments
    based on the progress of the renovations. The Contract also stated that the
    Birnboims could request changes or additional work. If changes were requested,
    change orders were to be in writing and signed by the Birnboims and ASAP.
    Concerning additional work, the Contract stated: "Any changes or additions to
    the scope of work will be invoiced separately and payment will be due upon
    presentation of invoice."
    Renovations on the Home began in May 2016 and were substantially
    completed by December 2016. During that time, the Birnboims paid six of the
    Contract's installment payments totaling $375,065.42.
    While the renovations were being done, the Birnboims regularly
    communicated with the owner of ASAP, Steven Zucker. Those communications
    were primarily done via text messages and emails. As the renovation was
    progressing, the Birnboims requested additional work. No written change orders
    A-4508-19
    5
    were prepared or signed by the Birnboims.         Instead, ASAP prepared and
    submitted seven invoices between July 2016 and December 2016. Each invoice
    described the additional work done and itemized the cost of the additional
    materials and labor. The total additional costs itemized in the invoices amounted
    to $50,835.30. There was also an additional charge of $10,000 for a "hip roof."
    Before January 2017, the Birnboims did not send any written objection to any
    of the invoices, nor did they claim that the additional work had not been
    authorized. They also did not request written change orders or complain about
    the lack of change orders.
    Towards the end of the renovation project, the Birnboims refinanced the
    Home.    In connection with that refinancing, the Home was appraised in
    December 2016.      The day before the appraisal was to be conducted, the
    Birnboims sent ASAP a text message stating, in part: "the appraiser is coming
    tomorrow (10 am), so the front landing needs to be done today. If you need to
    get extra guys or whatever needs to be done to make sure it is complete, please
    do so." The Home, with its improvements, was appraised at $777,000. In
    January 2017, the Birnboims obtained a loan for $507,500 and gave the lender
    a mortgage in that amount on the Home.
    A-4508-19
    6
    On December 14, 2016, ASAP sent the Birnboims a final statement for all
    the renovation work. The statement requested a final payment of $92,526.20,
    consisting of $65,379.58 due on the original contract price; $10,000 for the "hip
    roof;" $48,135.30 for additional work reflected in six invoices; and $30,988.68
    in credits.1
    On January 22, 2017, Yosef Birnboim sent ASAP an email responding to
    the final statement. The Birnboims agreed that they owed the final contract
    installment of $65,379.58, claimed additional credits of $29,545.63, and
    disputed $30,891.35 of the additional work itemized in the invoices.
    Accordingly, the Birnboims stated that they owed $32,089.21 of the $92,526.20
    ASAP was seeking. Yosef Birnboim also stated:
    Please let me know if you have any questions, we are
    more than happy to review everything with you. We
    have a great relationship, and want to make sure that
    that continues and you are clear & understanding with
    everything that we put together.
    We really appreciated our conversation the other night,
    that you were willing to go through all of the items with
    us. We want to continue to work together to resolve
    everything. [2]
    1
    The statement listed invoice numbers one and three through seven. Invoice
    number two requested that payment be submitted directly to another contractor.
    2
    After the litigation commenced, Yosef Birnboim submitted a certification
    describing his January 22, 2017 email as part of ongoing settlement negotiations.
    A-4508-19
    7
    Thereafter, the parties did not resolve their differences over the final
    statement. In June 2017, ASAP sued the Birnboims, asserting claims for breach
    of contract, a book account, and unjust enrichment. ASAP sought damages of
    $92,526.20, as reflected in its final statement to the Birnboims.
    The Birnboims responded by filing an answer, affirmative defenses,
    counterclaims, and a third-party complaint against Zucker. The counterclaims
    included allegations that ASAP had violated the CFA and regulations issued
    under the CFA known as the Home Improvement Practices (HIP) regulations,
    N.J.A.C. 13:45A-16.1 to -16.2.
    Once litigation was joined, the parties engaged in several years of
    discovery and motion practice.      The parties also filed several motions for
    summary judgment. In March 2018, ASAP filed a motion for partial summary
    judgement for $32,089.21, the amount the Birnboims had acknowledged they
    owed ASAP in their January 2017 email to Zucker. The Birnboims opposed that
    motion. The trial court denied the motion in a May 1, 2018 order.3
    3
    The May 1, 2018 order also dismissed the third-party complaint against
    Zucker. However, the claims against Zucker were reinstated in a December 18,
    2019 order.
    A-4508-19
    8
    In October 2018, the Birnboims moved for summary judgment on their
    claims that ASAP and Zucker had failed to comply with the CFA HIP
    regulations and thereby had "violated the CFA." ASAP opposed that motion.
    Initially, the trial court granted partial summary judgment to the Birnboims but
    shortly thereafter vacated that ruling. Specifically, on December 13, 2018, the
    trial court issued an order finding that ASAP and Zucker had "violated the CFA."
    On January 3, 2019, however, the trial court issued an amended order that
    eliminated the finding that ASAP and Zucker had violated the CFA. The court
    stated that its January 3, 2019 order superseded its December 18, 2018 order.
    In February 2019, ASAP served and filed an offer of judgment stating that
    it would be willing to accept $25,000 in full resolution of the claims in the
    matter. The Birnboims declined that offer and served and filed their own offer
    of judgment, offering to accept $45,000 to resolve all the claims.
    A jury trial was conducted over ten days in July 2019. Seven witnesses
    testified: Zucker; the Birnboims; Thomas Tracey, a Township construction
    official who testified about the issuance of certificates of occupancy for the
    Home; Ryan Mariman and Gene Metzker, employees of an organization
    involved in home demolition who testified about salvaging material from the
    renovation project at the Home; and Donald Fiore, an architect who testified as
    A-4508-19
    9
    an expert about the construction documents concerning the Home's renovation
    project. The parties also submitted over 170 exhibits into evidence.
    After hearing all the evidence, the jury announced its verdict on July 26,
    2019. In rendering its verdict, the jury answered a series of questions on a
    verdict sheet. The jury found that the Birnboims had breached their contract
    with ASAP and that ASAP was entitled to $77,917.95 for the work under the
    original contract and the additional work. The jury also found that ASAP had
    not complied with the CFA's HIP regulations by failing to (1) have change orders
    agreed to in writing; (2) construct the improvements consistent with industry
    standards; (3) deliver an HVAC system as called for in the Contract; (4) provide
    the quality of workmanship called for in the Contract; and (5) fix items on a
    punch list given to ASAP by the Birnboims. After answering those questions,
    the jury went on to find that the Birnboims had not suffered any damages
    resulting from that conduct. In addition, the jury found that Zucker had not
    violated the CFA or its regulations and returned no causes on all claims asserted
    against Zucker in his individual capacity.
    On August 12, 2019, the trial court filed an order of judgment, which (1)
    entered a judgment in favor of ASAP for $77,917.95, plus costs; (2)
    acknowledged that ASAP had "violated" the CFA, but the jury had also
    A-4508-19
    10
    determined that the Birnboims had suffered no damages as a result; and (3)
    dismissed with prejudice the counterclaims and third-party complaint.
    In August 2019, ASAP filed a motion to amend the final judgment to
    include an award of attorneys' fees under the offer-of-judgment rule. Shortly
    thereafter, the Birnboims moved to vacate the order of judgment and compel a
    new trial or, in the alternative, to amend the final judgment. The Birnboims also
    sought an award of attorneys' fees in their favor. After hearing arguments on
    those motions, the trial court (1) denied the Birnboims' motion for a new trial
    and attorneys' fees; and (2) granted ASAP's motion for attorneys' fees in
    accordance with the offer-of-judgment rule. The court explained the reasons for
    those decisions on the record on November 15, 2019.
    In granting attorneys' fees to ASAP, the trial court allowed it to file a
    supplemental certification and allowed the Birnboims to respond. On March 3,
    2021, the trial court analyzed ASAP's fee request and defendants' opposition on
    the record. The court then issued a final judgment awarding ASAP a total
    judgment of $149,378.96, consisting of $77,917.95 in damages, $64,840 for
    attorneys' fees, and $6,621.01 for costs. The judgment also stated that interest
    would accrue on that amount in accordance with Rule 4:58 until the judgment
    was satisfied. The Birnboims now appeal from that final judgment.
    A-4508-19
    11
    III.
    On appeal, the Birnboims make three arguments, contending (1) because
    ASAP was found to have violated the CFA, it cannot recover contract damages;
    (2) the trial court erred in not awarding them attorneys' fees on their CFA claim;
    and (3) public policy requires that the award of attorneys' fees to ASAP be
    vacated because the jury found ASAP violated the CFA. These are legal issues,
    and we review them de novo as questions of law. Manalapan Realty, L.P. v.
    Twp. Comm. of Manalapan, 
    140 N.J. 366
    , 378 (1995).
    The Birnboims are not challenging the sufficiency of the evidence
    supporting the jury verdict. Instead, they argue that, as a matter of law, a
    contractor who violates regulations under the CFA or commits an unlawful act
    under the CFA cannot recover damages. Moreover, the Birnboims are not
    challenging the attorneys' fees award on the basis that the time spent or hourly
    rates were unreasonable. Instead, they argue that, as a matter of law, if a
    contractor violates a CFA regulation or commits an unlawful action under the
    CFA, the contractor cannot recover attorneys' fees and the homeowner is
    required to be awarded fees. Considering the evidence presented at trial, the
    jury verdict, and the governing law, we (1) affirm the jury's breach-of-contract
    award to ASAP; (2) reverse and remand the issue of an award of attorneys' fees
    A-4508-19
    12
    to the Birnboims related to their CFA claims; and (3) affirm the award of
    attorneys' fees to ASAP under the offer-of-judgment rule.
    1.    The CFA.
    We begin with an overview of the CFA to put the Birnboims' arguments
    in context. The CFA was enacted to protect consumers against loss resulting
    from fraud by persons engaged in the sale of goods and services. Scibek, 
    339 N.J. Super. at 77
    . It is to be applied broadly given the statute's remedial purpose
    and is to be liberally construed in favor of consumers. Lettenmaier v. Lube
    Connection, Inc., 
    162 N.J. 134
    , 139 (1999); Scibek, 
    339 N.J. Super. at 78
    . One
    of the principal aims of the CFA is to promote "truth and fair dealing in the
    market place." Feinberg v. Red Bank Volvo, Inc., 
    331 N.J. Super. 506
    , 512
    (App. Div. 2000).
    As already noted, to "prevail on a CFA claim, a plaintiff must establish
    three elements: '1) unlawful conduct by defendant; 2) an ascertainable loss by
    plaintiff; and 3) a causal relationship between the unlawful conduct and the
    ascertainable loss.'" Zaman, 219 N.J. at 222 (quoting Bosland, 
    197 N.J. at 557
    ).
    An unlawful practice includes a violation of administrative regulations
    promulgated under the CFA. Scibek, 
    339 N.J. Super. at 78
    .
    A-4508-19
    13
    The CFA authorizes the Attorney General to promulgate rules and
    regulations, a violation of which "gives rise to a discrete category of CFA
    violations." Perez v. Professionally Green, LLC, 
    215 N.J. 388
    , 400 (2013); see
    also N.J.S.A. 56:8-4; Cox v. Sears Roebuck & Co., 
    138 N.J. 2
    , 17 (1994).
    Violations of the HIP regulations are deemed to be violations of the CFA. Allen
    v. V & A Bros., Inc., 
    208 N.J. 114
    , 129 (2011). The CFA regulations governing
    home-improvement contractors require that all changes in the terms and
    conditions of a home-improvement contract be in writing, which must be
    "signed by all parties." N.J.A.C. 13:45A-16.2(a)(12).
    2.    The Damage Award to ASAP.
    Generally, a contractor who "substantially perform[s]" the contract is
    entitled "to recover the contract price less . . . a fair allowance to the owner to
    make good the defects." R. Krevolin & Co. v. Brown, 
    20 N.J. Super. 85
    , 89
    (App. Div. 1952) (quoting Reese v. Kline Bldg. & Constr. Co., 
    8 N.J. Misc. 296
    ,
    297 (1930)); see also Power-Matics, Inc. v. Ligotti, 
    79 N.J. Super. 294
    , 303
    (App. Div. 1963). "Substantial performance is compliance in good faith with
    all important particulars of the contract." Jardine Ests., Inc. v. Donna Brook
    Corp., 
    42 N.J. Super. 332
    , 337 (App. Div. 1956).
    A-4508-19
    14
    A jury verdict, including an award of damages, is "cloaked with a
    'presumption of correctness.'" Cuevas v. Wentworth Grp., 
    226 N.J. 480
    , 501
    (2016) (quoting Baxter v. Fairmont Food Co., 
    74 N.J. 588
    , 598 (1977)). "The
    presumption of correctness that attaches to a damages award is not overcome
    unless a defendant can establish, 'clearly and convincingly,' that the award is 'a
    miscarriage of justice.'" 
    Ibid.
     (first quoting Baxter, 
    74 N.J. at 596
    ; and then
    quoting R. 4:49-1(a)).
    The jury verdict on ASAP's contract claim was clear: the Birnboims
    breached the contract and owed ASAP $77,917.95. The Birnboims argue that
    the verdict in favor of ASAP should be vacated because the jury also found that
    ASAP had violated the CFA. We reject that argument as applied to the facts of
    this case.
    There are factual circumstances where a technical violation of the CFA,
    even without proof of ascertainable loss, can preclude recovery by a merchant
    or contractor. See Scibek, 
    339 N.J. Super. at 85
    . In Scibek, we held that a car
    dealer was not entitled to be paid for car repairs it had performed because the
    dealer violated regulations under the CFA. 
    Id. at 82, 85
    . Significantly, however,
    we explained that the car dealer's "violation of the [CFA] created the climate for
    the dispute that ultimately developed . . . [because] failure to provide a written
    A-4508-19
    15
    estimate and obtain a written authorization placed the cost of [the car dealer's]
    services in doubt." 
    Id. at 82
    .
    Moreover, we rejected a "mechanical and rigid" rule precluding a
    contractor from any recovery due to a technical CFA violation.              
    Ibid.
    Accordingly, we explained it would be inappropriate to preclude a recovery
    where the consumer has obtained the benefit of his
    bargain and attempts to use the [CFA] as a sword rather
    than a shield. Where, for example, there is no dispute
    as to the work authorized to be done and the agreed
    upon price, it seems highly unfair to deny the repairman
    any affirmative right to recover merely because of a
    technical, inadvertent violation of the Act's
    prescriptions.
    [Ibid.]
    There was no argument, and no basis in the record to argue, that ASAP's
    original contract with the Birnboims was inconsistent with the CFA. Instead,
    one of the principal arguments at trial was that the additional work was not
    memorialized in written, signed change orders. In response to several questions
    on the verdict sheet, the jury stated that ASAP violated the CFA and its
    regulations. The jury also clearly found, however, that the Birnboims suffered
    no damages resulting from ASAP's violations. Given that verdict, there is
    nothing inconsistent with the jury awarding ASAP contract damages and,
    A-4508-19
    16
    separately, finding that ASAP had technically violated the CFA, but those
    violations resulted in no damages.
    ASAP had affirmative claims based both on breach of contract and unjust
    enrichment.    The Birnboims asserted the CFA violations as an affirmative
    defense. The jury clearly rejected that affirmative defense when it found that
    the Birnboims had breached the contract and awarded ASAP damages.
    3.      The Birnboims' Claim for Attorneys' Fees.
    We generally review an award of attorneys' fees under an abuse of
    discretion standard. Garmeaux v. DNV Concepts, Inc., 
    448 N.J. Super. 148
    , 155
    (App. Div. 2016). "Where such fees are authorized[,] the decision to award or
    deny attorney's fees rests within the sound discretion of the trial court." Desai
    v. Bd. of Adjustment of Town of Phillipsburg, 
    360 N.J. Super. 586
    , 598 (App.
    Div. 2003). "However, where the issue is whether a rule of law precludes an
    award of fees, our review is de novo." Van Horn v. Van Horn, 
    415 N.J. Super. 398
    , 409 (App. Div. 2010) (citing Manalapan Realty, 
    140 N.J. at 378
    ).
    Moreover, whether the Birnboims can recover attorneys' fees under
    N.J.S.A 56:8-19 involves the application of established facts to that statute. See
    Perez, 215 N.J. at 398-99. Accordingly, it is a mixed question of law and
    established facts that we, as an appellate court, review de novo. Ibid.
    A-4508-19
    17
    The CFA authorizes an award of attorneys' fees to a claimant who "suffers
    any ascertainable loss of moneys or property, real or personal," caused by an
    "act" or "practice" prohibited by the CFA. N.J.S.A. 56:8-19; see also Perez, 215
    N.J. at 391. When a claimant proves an ascertainable loss, the CFA mandates
    an award of attorneys' fees because it states, "the court shall also award
    reasonable attorneys' fees, filing fees and reasonable costs of suit." N.J.S.A.
    56:8-19; see also Cox, 
    138 N.J. at 24
    .
    When a private claimant proves an unlawful act under the CFA, but no
    ascertainable loss, an award of attorneys' fees depends on whether there was a
    bona fide claim of an ascertainable loss. See Perez, 215 N.J. at 403; Weinberg
    v. Sprint Corp., 
    173 N.J. 233
    , 253 (2002); see also Cox, 
    138 N.J. at 24-25
    . Our
    Supreme Court has explained that "a consumer-fraud plaintiff can recover
    reasonable attorneys' fees, filing fees, and costs if that plaintiff can prove that
    the defendant committed an unlawful practice, even if the victim cannot show
    any ascertainable loss and thus cannot recover treble damages." Cox, 
    138 N.J. at 24
    .
    To be entitled to attorneys' fees, the party must plead a claim of
    ascertainable loss that can survive a motion for summary judgment, directed
    verdict, or involuntary dismissal. Perez, 215 N.J. at 403-04; Pron v. Carlton
    A-4508-19
    18
    Pools, Inc., 
    373 N.J. Super. 103
    , 113 (App. Div. 2004). In that regard, the Court
    has explained:
    [A claimant] with a bona fide claim of ascertainable
    loss that raises a genuine issue of fact requiring
    resolution by the factfinder would be entitled to seek
    also injunctive relief when appropriate, and to receive
    an award of attorneys' fees, even if the plaintiff
    ultimately loses on his [or her] damage claim but does
    prove an unlawful practice under the [CFA]. The
    [CFA]'s remedial purposes are promoted thereby and
    the Legislature's requirement of ascertainable loss for a
    private cause of action is respected.
    [Weinberg, 
    173 N.J. at 253
    .]
    If the issue of ascertainable loss is dismissed before it gets to the
    factfinder, the CFA claimant is not entitled to attorneys' fees. See Perez, 215
    N.J. at 405, 408 (affirming denial of attorneys' fees based on an involuntary
    dismissal of the CFA claim because no prima facie showing was made on the
    issue of ascertainable loss); Weinberg, 
    173 N.J. at 240
     (affirming denial of
    attorneys' fees when the issue of ascertainable loss was dismissed on summary
    judgment). If, however, the issue of ascertainable loss is presented to the jury,
    but the jury finds no ascertainable loss, a claimant is entitled to an award of
    attorneys' fees. See Scibek, 
    339 N.J. Super. at 86
    ; Branigan v. Level on the
    Level, Inc., 
    326 N.J. Super. 24
    , 31 (App. Div. 1999); BJM Insulation & Constr.,
    Inc. v. Evans, 
    287 N.J. Super. 513
    , 517-18 (App. Div. 1996). In that latter
    A-4508-19
    19
    situation, the award of attorneys' fees is mandatory. See Cox, 
    138 N.J. at 24
    ;
    Scibek, 
    339 N.J. Super. at 86
    .
    Because the issue of ascertainable loss was presented to the jury, the
    Birnboims are entitled to some award of attorneys' fees even though the jury
    also determined that they had suffered no ascertainable loss. The amount of
    those fees, however, rests with the discretion of the trial court. Branigan, 
    326 N.J. Super. at 31
    . An award of fees under N.J.S.A. 56:8-19, just like any fee
    award, is "guided by those principles that run consistently through our caselaw
    when courts address the appropriate quantum of fees allowable pursuant to
    various fee-shifting statutes." 
    Ibid.
     "Thus, along with other factors, [the court]
    must look at the level of success achieved in the litigation." 
    Ibid.
     See also
    Rendine v. Pantzer, 
    141 N.J. 292
    , 334-35 (1995); JHC Indus. Servs., LLC v.
    Centurion Cos., Inc., 
    469 N.J. Super. 306
    , 316 (App. Div. 2021) (setting forth
    the factors to be considered in awarding attorneys' fees). Consequently, the
    Birnboims are entitled to attorneys' fees incurred in proving the violations of the
    CFA regulations; they are not entitled to fees for defending the contract claim
    because the jury rejected their defenses on that claim. We, therefore, remand
    the issue of the Birnboims' request for fees and costs related only to their CFA
    claims.
    A-4508-19
    20
    4.    The Fee Award to ASAP.
    The trial court awarded fees and costs to ASAP under the offer-of-
    judgment rule. R. 4:58. The trial court also rejected the Birnboims' argument
    that a fee award was inconsistent with the jury's finding that ASAP had violated
    the CFA.
    "The offer-of-judgment rule permits a party to offer to take a monetary
    judgment or to allow judgment to be taken against it for a sum certain. " Best v.
    C&M Door Controls, Inc., 
    200 N.J. 348
    , 356 (2009) (citing R. 4:58-3). "The
    fundamental purpose of the rule is to induce settlement by discouraging the
    rejection of reasonable offers of compromise." 
    Ibid.
     "That goal is achieved
    through the imposition of financial consequences (the award of fees and costs)
    where a settlement offer turns out to be more favorable than the ultimate
    judgment." 
    Ibid.
     (citing Firefreeze Worldwide Inc. v. Brennan & Assocs., 
    347 N.J. Super. 435
    , 441 (App. Div. 2002)).
    Rule 4:58-1(a) and (b) provide generally for the making and accepting of
    an offer of judgment. Rule 4:58-2 sets forth the consequences of the non-
    acceptance of an offer by a claimant and Rule 4:58-3 sets forth the consequences
    of the non-acceptance of an offer from a party who is not a claimant. Rule 4:58-
    2(a) explains that if the offer is not accepted and the party making the offer
    A-4508-19
    21
    obtains a money judgment in an amount that is 120% or more of the offer,
    "excluding allowable prejudgment interest and counsel fees," the offeror shall
    be allowed reasonable attorneys' fees.
    Rule 4:58-3(c) goes on to state:
    No allowances shall be granted if (1) the claimant's
    claim is dismissed, (2) a no-cause verdict is returned,
    (3) only nominal damages are awarded, (4) a fee
    allowance would conflict with the policies underlying
    a fee-shifting statute or rule of court, or (5) an
    allowance would impose undue hardship.
    In construing Rule 4:58-3(c), our Supreme Court has held that an
    employer cannot recover counsel fees under the offer-of-judgment rule in a case
    involving claims under the Conscientious Employee Protection Act, N.J.S.A.
    34:19-1 to -14, and the Prevailing Wage Act, N.J.S.A. 34:11-56.25 to -56.47.
    Best, 
    200 N.J. at 352, 354
    . The Court explained that because neither statute
    allowed an employer to recover counsel fees, awarding the employer a fee under
    the offer-of-judgment rule would be contrary to the policies underlying those
    statutes and was, therefore, precluded by Rule 4:58-3(c). 
    Id. at 358-60
    .
    We do not read Best as establishing a mechanical rule that requires the
    denial of fees under the offer-of-judgment rule when there is another fee-shifting
    statute involved. Instead, the question is whether an award of fees would
    conflict with the fee-shifting statute. As already discussed, the CFA allows an
    A-4508-19
    22
    award of attorneys' fees to a consumer in certain circumstances. ASAP was
    awarded attorneys' fees in connection with an offer of judgment on its
    affirmative claims for a recovery under the Contract. Accordingly, Rule 4:58-2
    controls.
    The jury award was greater than 120% of the $25,000 offer of judgment
    made by ASAP before trial. To the extent that the Birnboims relied on CFA
    violations as an affirmative defense, the jury rejected that defense. It was only
    in the context of considering the Birnboims' affirmative claims under the CFA
    that the jury found technical CFA violations but no ascertainable loss. Given
    that verdict, we discern no conflict with the policies underlying the CFA's fee-
    shifting provision in allowing ASAP a fee on its prevailing contract claim.
    In short, the holding in Best is not applicable to the facts of this case where
    ASAP prevailed on its contract claims and recovered fees under those claims.
    The jury awarded the Birnboims no recovery under their CFA claim.
    Consequently, the award of fees under the offer-of-judgment rule in this case
    does not conflict with nor is it contrary to the policies underlying the CFA.
    Accordingly, we find no legal error or abuse of discretion in the trial court's
    decision to grant ASAP a reasonable fee award.
    A-4508-19
    23
    Affirmed in part, reversed in part, and remanded. We do not retain
    jurisdiction.
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    24