CARLTON HOCUTT III VS. MINDA SUPPLY COMPANY (L-6537-17, BERGEN COUNTY AND STATEWIDE) ( 2020 )


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  •                 NOT FOR PUBLICATION WITHOUT THE
    APPROVAL OF THE APPELLATE DIVISION
    SUPERIOR COURT OF NEW JERSEY
    APPELLATE DIVISION
    DOCKET NO. A-4711-18T1
    CARLTON HOCUTT III,
    Plaintiff-Appellant,
    v.
    APPROVED FOR PUBLICATION
    MINDA SUPPLY COMPANY                                 August 7, 2020
    APPELLATE DIVISION
    Defendant-Respondent,
    and
    MINDA SUPPLY COMPANY,
    Defendant/Third-Party Plaintiff,
    v.
    NATIONWIDE INSURANCE
    COMPANY d/b/a HARLEYSVILLE
    WORCESTER INSURANCE CO,
    Third-party defendants.
    ________________________________
    Argued telephonically April 20, 2020 –
    Decided August 7, 2020
    Before Judges Ostrer, Vernoia and Susswein.
    On appeal from the Superior Court of New Jersey,
    Law Division, Bergen County, Docket No. L-6537-17.
    Joseph M. Cerra argued the cause for appellant (Lynch
    Lynch Held & Rosenberg, PC, attorneys; Joseph M.
    Cerra, on the briefs).
    Lance J. Kalik, argued the cause for respondent (Riker
    Danzig Scherer Hyland & Perretti, LLP, attorneys;
    Lance J. Kalik, of counsel and on the brief; Alfonse R.
    Muglia, on the brief).
    The opinion of the court was delivered by
    SUSSWEIN, J.S.C. (temporarily assigned)
    Plaintiff, Carlton Hocutt, III, appeals from a grant of summary judgment
    in favor of defendant, Minda Supply Co. (Minda). Hocutt was injured in a
    forklift accident while working at Minda's warehouse.         He sued Minda
    claiming the company was negligent in directing him to ride as a passenger on
    a forklift in violation of federal workplace safety regulations. The trial court
    dismissed the complaint, ruling that Hocutt's exclusive remedy rests in
    workers' compensation.
    Hocutt contends the trial court erred in applying the New Jersey
    Workers' Compensation Act (WCA), N.J.S.A. 34:15-1 to -146. He asserts that
    he was not employed by Minda but rather by an employee leasing agency. He
    further contends that even if he were deemed to be an employee of Minda for
    purposes of the WCA, he is not barred under the statute from suing Minda
    because the company committed intentional wrong. After reviewing the record
    A-4711-18T1
    2
    in view of the applicable legal principles and the parties' arguments, we reject
    Hocutt's contentions and affirm the grant of summary judgment.
    I.
    In September 2017, Hocutt filed a civil complaint against Minda alleging
    that his injury was caused by the company's negligence. Minda asserted as an
    affirmative defense that Hocutt's claim is precluded by the WCA, which
    generally provides exclusive remedies for workplace injuries. Once discovery
    was completed, Minda moved for summary judgment.            After hearing oral
    argument, the Law Division judge granted Minda's motion for summary
    judgment, dismissing Hocutt's complaint with prejudice.
    II.
    Minda operates a warehouse that stores goods for the dry-cleaning
    industry. Forklifts are used at the warehouse to move pallets of supplies. It
    was a common practice at the warehouse for a worker to ride on the forklift,
    standing on either the front or back of the forklift while it was moving. This
    practice violates federal workplace safety regulations.
    Minda uses the services of an employee leasing agency, Express. The
    staffing agreement between Minda and Express provides that Express is
    responsible for paying the loaned workers.      Minda reimburses Express for
    those wage payments by agreeing "to pay the charges based on the time card or
    A-4711-18T1
    3
    other mutually acceptable recording method."          The staffing agreement
    specifies that Minda will "supervise, direct, and control the work" of the
    employees Express loans to Minda. The staffing agreement also authorizes
    Minda to hire a loaned worker after a set period of time or for an agreed upon
    fee.
    Hocutt registered with Express looking for work. Hocutt initially turned
    down several work opportunities that were offered by Express, eventually
    accepting an opportunity to work at Minda's warehouse. Hocutt reported to
    Minda the next day.
    On his second day working at the warehouse, Hocutt was instructed by
    his supervisor, Rich, to team up with a forklift operator, Will.      Rich told
    Hocutt that Will was "real fast paced" and that Hocutt could "learn a lot from
    him." Will had worked at Minda for approximately a year.
    Minda had assigned Will to drive forklifts after only several months of
    employment because of a shortage of forklift operators. Will had operated
    forklifts at a prior job where he had been provided with some informal
    instruction and attended a certification class. Will never presented Minda with
    the certification. Minda "took [Will's] word for it" and allowed Will to operate
    a forklift. Minda provided Will informal instruction on how to operate the
    A-4711-18T1
    4
    machine and allowed him to practice when employees were not busy, and
    another operator was available to watch.
    Hocutt, Will, and Rich observed a forklift pass by. An employee was
    standing on the forklift as a passenger. Rich pointed to it and told Hocutt,
    "you are going to get on the forklift like that." Shortly thereafter, Hocutt
    positioned himself on the back of the forklift that Will was operating. After
    just a few minutes, Will inadvertently backed the forklift into an I-Beam.
    Hocutt's leg was seriously injured in the collision and he was taken to a
    hospital by ambulance. The injury required a skin graft and four surgeries.
    Following the accident, the U.S. Department of Labor Occupational
    Safety and Health Administration (OSHA) issued three citations to Minda.
    The first citation, which was classified as "serious," cited a violation of 29
    C.F.R. 1910.178(I)(1)(i) for allowing an employee to operate a forklift without
    proper training and evaluation. The second citation, which was also classified
    as "serious," cited a violation of 29 C.F.R. 1910.178(m)(3) for allowing an
    employee to ride on the forklift. OSHA issued a third "other-than-serious"
    citation for a violation of 29 C.F.R. 1904.39(a)(2) for failing to report the
    hospitalization of an employee to OSHA within twenty-four hours.
    III.
    We begin our analysis by acknowledging certain legal principles that
    govern this appeal. As a general proposition, a court must grant summary
    A-4711-18T1
    5
    judgment if "the pleadings, depositions, answers to interrogatories and
    admissions on file, together with the affidavits, if any, show that there is no
    genuine issue as to any material fact challenged and that the moving party is
    entitled to a judgment or order as a matter of law."        R. 4:46-2.     When
    reviewing a motion court's grant of summary judgment, an appellate court uses
    the same standard as the motion court. Globe Motor Co. v. Igdalev, 
    225 N.J. 469
    , 479 (2016) (citations omitted). First, we must decide whether there wa s a
    genuine issue of fact. In re Estate of DeFrank, 
    433 N.J. Super. 258
    , 265 (App.
    Div. 2013) (citations omitted). When reviewing summary judgment, we view
    the facts "in the light most favorable to the non-moving party."         Brill v.
    Guardian Life Ins. Co. of Am., 
    142 N.J. 520
    , 540 (1995).         If there is no
    genuine issue of fact, then we must decide whether the lower court correctly
    ruled on the law. Estate of 
    DeFrank, 433 N.J. Super. at 267
    (citing Walker v.
    Atl. Chrysler Plymouth, Inc., 
    216 N.J. Super. 255
    , 258 (App. Div. 1987)).
    In this case, there does not appear to be a dispute with respect to the
    pertinent facts. Both parties agree that Minda employees engaged in a practice
    of riding on forklifts.   Accordingly, this case hinges on the trial court's
    interpretation of the WCA.
    In construing that statute, we take note that it "accomplished a 'historic
    trade-off whereby employees relinquished their right to pursue common-law
    A-4711-18T1
    6
    remedies in exchange for automatic entitlement to certain, but reduced,
    benefits whenever they suffered injuries by accident arising out of and in the
    course of employment.'" Van Dunk v. Reckson Assocs. Realty Corp., 
    210 N.J. 449
    , 458–59 (2012) (quoting Millison v. E.I. du Pont de Nemours & Co., 
    101 N.J. 161
    , 174 (1985)).      Generally, when the parties have accepted the
    provisions of the Act, "the agreement operates as an employee's surrender of
    other forms of remedies."
    Id. at 459
    (citing N.J.S.A. 34:15-8).
    Hocutt contends the trial court misinterpreted the statute in ruling that i t
    barred him from bringing suit against Minda. He raises two distinct legal
    arguments in support of that contention: (1) he was not an employee of Minda
    for purposes of the WCA; and (2) Minda committed "intentional wrong,"
    thereby exempting this case from the exclusive remedy of the WCA. We
    address each of these contentions in turn.
    IV.
    The trial court found that Hocutt was a "special employee" of Minda,
    which was Hocutt's "special employer." Hocutt disputes that determination on
    the grounds that he did not give "informed consent" to the special employee-
    employer relationship. We reject that contention.
    In Kelly v. Geriatric & Medical Services, Inc., we developed a five-
    pronged test to assist courts in determining whether a worker is a special
    A-4711-18T1
    7
    employee for purposes of the WCA. 
    287 N.J. Super. 567
    , 571–72 (App. Div.
    1996). We explained:
    The applicable, though not exclusive, legal criteria to
    establish a special employer-special employee
    relationship involves the following fact-sensitive five-
    pronged test:
    (1) the employee has made a contract of hire, express
    or implied, with the special employer;
    (2) the work being done by the employee is essentially
    that of the special employer;
    (3) the special employer has the right to control the
    details of the work;
    (4) the special employer pays the employee's wages;
    and
    (5) the special employer has the power to hire,
    discharge or recall the employee.
    [Id. at 571–72.]
    In Kelly, we concluded that the plaintiff who was employed through a staffing
    agency, like Hocutt, was a "special employee."
    Id. at 577
    –78.
    
    The key factor in dispute in this case is whether "the employee has made
    a contract of hire, express or implied, with the special employer."
    Id. at 571.
    Hocutt relies on our decision in Blessing v. T. Shriver & Co. to support his
    contention that the first prong has not been established. 
    94 N.J. Super. 426
    ,
    A-4711-18T1
    8
    436 (App. Div. 1967). Our interpretation of Blessing leads us to a contrary
    conclusion. In Blessing, we emphasized the importance of
    the fact that the proofs do not suggest any consensual
    relationship between plaintiff, a so-called 'loaned'
    employee, and defendant for whose benefit his
    services as a guard were rendered. While such a
    consent may be expressed or implied, there is nothing
    in the record upon which to predicate a finding of
    knowledgeable consent or a fair inference that an
    employment relationship between those parties
    existed.
    [Ibid. (emphasis added).]
    We believe that in the present case there is, at least, an implied
    consensual relationship between Hocutt and Minda. In Antheunisse v. Tiffany
    & Co., we concluded the plaintiff had impliedly contracted with the special
    employer by voluntarily reporting to the special employer's workplace after the
    staffing agency provided her the name of the employer and advised her as to
    the nature of the work.      
    229 N.J. Super. 399
    , 404 (App. Div. 1988).
    Furthermore, the staffing agency provided her an "opportunity to refuse the job
    without fearing any reprisal from the agency."
    Ibid. In this instance,
    the record shows that Hocutt turned down job offers
    from Express before accepting the opportunity to work at Minda's warehouse.
    Hocutt's decision to decline work offers was done without fear of reprisal from
    A-4711-18T1
    9
    the agency as shown by the fact that Express continued to present work
    opportunities to Hocutt.
    Furthermore, Hocutt accepted the offer from Express to work at Minda's
    warehouse and reported to the warehouse to work. He returned to work at the
    warehouse the next day and accepted instructions from a Minda supervisor. In
    these circumstances, we conclude that Hocutt impliedly consented to a special
    employee-employer relationship.
    We add that even were we to assume for purposes of argument that there
    was some uncertainty as to the consensual nature of the relationship between
    Hocutt and Minda, it is not necessary to establish all five factors for a worker
    to be deemed to be a special employee under the Kelly test. In that case, for
    example, we concluded the plaintiff was a special employee notwithstanding
    the failure to prove prong four—the special employer paid the employee's
    
    wages. 287 N.J. Super. at 573
    , 577 ("We have given little weight to [prong
    four] in our finding of special employment.").
    Although the remaining four prongs of the Kelly test do not appear to be
    in dispute in the matter before us, we note that they are indeed established by
    the undisputed facts. The third and most important prong—that the special
    employer controls the work—certainly applies in this case. See Volb v. G.E.
    Capital Corp., 
    139 N.J. 110
    , 116 (1995) ("[T]he most important factor in
    A-4711-18T1
    10
    determining a special employee's status is whether the borrowing employer
    had the right to control the special employee's work."). When Hocutt reported
    to the warehouse, a Minda supervisor assigned his tasks for the day. Further,
    the staffing agreement expressly provides: "[Minda] will supervise, direct, and
    control the work performed by [Express's] associates." There is little doubt
    that Minda controlled Hocutt's work at the warehouse.
    Additionally, prong two is clearly established. Hocutt's work at Minda
    was "essentially that of the special employer" because his assigned tasks were
    directly related to Minda's dry cleaning warehouse business. See 
    Kelly, 287 N.J. Super. at 572
    (observing the employee did not dispute that the nursing
    work she performed for a health care facility was essentially that of the health
    care facility); 
    Antheunisse, 229 N.J. Super. at 404
    (noting the employee
    conceded "her assigned task of packing china and crystal" was definitely a part
    of the regular business of Tiffany's packing department).
    Prong four also is satisfied. The staffing agreement provides that while
    Express would directly pay loaned workers, Minda agreed "to pay [Express]
    the charges based on the time card or other mutually acceptable recording
    method." This arrangement is significantly different from the payment scheme
    in Kelly where the employee was paid by the staffing agency and the fee the
    special employer paid to the staffing agency was not tied to the employee's
    A-4711-18T1
    11
    actual 
    wages. 287 N.J. Super. at 573
    . We noted in Kelly this prong could
    have been met if, instead, "the wages were paid directly by [the special
    employer], or if the fee paid to the [staffing] agency was based on a percentage
    scale linked to the employee's wages."
    Id. at 577
    (emphasis added). In the
    present case, Minda agreed to reimburse Express for the monies Express paid
    to loaned workers. The fee Minda paid to Express, in other words, was linked
    directly to Hocutt's wages.
    Finally, the fifth prong—that the special employer can hire, discharge, or
    recall the employee—is also established. The staffing agreement expressly
    provides that Minda could hire an Express employee after a period of time or
    for a fee.   Minda thus clearly had the power to hire Express employees,
    including Hocutt.
    Considering all of the Kelly factors, we conclude, as did the trial court,
    that Hocutt was a "special employee" of Minda. Hocutt's status as a special
    employee     thus   subjects   him   to   the   exclusive   remedy   of   workers'
    compensation.1
    1
    Although not addressed by the motion court, another provision of the WCA
    subjects Hocutt to the exclusive remedy of workers' compensation. In
    particular, N.J.S.A. 34:8-72(b) expressly extends statutory immunity from suit
    to companies that hire or lease workers from employee leasing companies.
    This statute provides an independent basis for the conclusion that Hocutt is
    subject to the exclusive remedy of workers' compensation. See State v.
    A-4711-18T1
    12
    V.
    We turn next to Hocutt's argument that his suit is not barred under the
    WCA because Minda's conduct constitutes intentional wrong. N.J.S.A. 34:15 -
    8 provides:
    If an injury or death is compensable under this article,
    a person shall not be liable to anyone at common law
    or otherwise on account of such injury or death for
    any act or omission occurring while such person was
    in the same employ as the person injured or killed,
    except for intentional wrong.
    [(Emphasis added).]
    Our survey of the case law interpreting this exception leads us to
    conclude that Minda's conduct was not sufficiently egregious to rise to the
    level of intentional wrong.
    A.
    The New Jersey Supreme Court set the framework for our analysis in
    Millison. The Court replaced the previous "deliberate intention" standard with
    a "substantial certainty" test.
    Id. at 178.
      We believe the Court thereby
    intended to narrow the circumstances when the intentional wrong exception
    applies in recognition that reckless or negligent conduct all too often reflects a
    (continued)
    Heisler, 
    422 N.J. Super. 399
    , 416 (App. Div. 2011) ("We are free to affirm the
    trial court's decision on grounds different from those relied upon by the trial
    court.").
    A-4711-18T1
    13
    "deliberate" decision by employers to promote speed and efficiency at the cost
    of reduced workplace safety.        In adopting the new standard, the Court
    explained, "the dividing line between negligent or reckless conduct on the one
    hand and intentional wrong on the other must be drawn with caution, so that
    the statutory framework of the Act is not circumvented simply because a
    known risk later blossoms into reality. We must demand a virtual certainty."
    Ibid. To further aid
    trial and appellate courts in determining whether
    intentional wrong was committed for purposes of the WCA, the Court created
    a two-pronged test consisting of a "conduct" prong and a "context" prong.
    Id. at 178–79.
    The Court held:
    Courts must examine not only the conduct of the
    employer, but also the context in which that conduct
    takes place: may the resulting injury or disease, and
    the circumstances in which it is inflicted on the
    worker, fairly be viewed as a fact of life of industrial
    employment, or is it rather plainly beyond anything
    the legislature could have contemplated as entitling
    the employee to recover only under the Compensation
    Act?
    [Id. at 179 (emphasis omitted).]
    To sum up, the Court in Millison held that to fall under the intentional
    wrong exception to the general rule that bars employees from suing employers
    for workplace injuries, a plaintiff must first establish the employer knew that
    A-4711-18T1
    14
    that its actions were substantially certain to result in injury or death to the
    employee. The plaintiff must further show that the resulting injury and the
    circumstances of its infliction were more than a fact of life of industrial
    employment and plainly beyond anything the Legislature intended the WCA to
    immunize.
    The Court in Millison applied this analytical template to a situation
    where the employer knowingly exposed its employees to asbestos.              The
    employees claimed the WCA did not bar their lawsuit because the company's
    doctors failed to properly inform them of the progression of their asbest os-
    related diseases.
    Id. at 181–82.
    Chest x-rays revealed the asbestos-related
    conditions, but the employer's doctors told the employees that "their health
    was fine and sent them back to work under the same hazardous conditions that
    caused the initial injuries."
    Id. at 182.
    The Court emphasized the importance
    of fraud and deception in determining whether there is intentional wrong. The
    Court explained:
    There is a difference between, on the one hand,
    tolerating in the workplace conditions that will result
    in a certain number of injuries or illnesses, and, on the
    other, actively misleading the employees who have
    already fallen victim to those risks of the workplace.
    An employer's fraudulent concealment of diseases
    already developed is not one of the risks an employee
    should have to assume. Such intentionally-deceitful
    action goes beyond the bargain struck by the
    Compensation Act.
    A-4711-18T1
    15
    [Ibid.]
    Subsequent Supreme Court precedents embrace and amplify the
    reasoning in Millison, providing further guidance on how to distinguish
    negligent or reckless culpability from intentional wrong.       In Laidlow v.
    Hariton Machinery Co., an employer removed a safety mechanism from a
    piece of equipment but replaced it prior to inspections. 
    170 N.J. 602
    , 606 –09
    (2002).   The Court ultimately determined that the "conduct involving the
    intentional, and deceptively timed, engaging and disengaging of safety
    equipment . . . [satisfied the] conduct and context prongs." Van 
    Dunk, 210 N.J. at 462
    (citing 
    Laidlow, 170 N.J. at 606
    –07). It is noteworthy that the
    Court explicitly declined to adopt a per se rule that an employer's removal of a
    safety device, or commission of an OSHA violation, constitutes intentional
    wrong. 
    Laidlow, 170 N.J. at 622
    –23. The critical circumstance in Laidlow
    was that the periodic removal and replacement of the safety devices was timed
    to deceive inspectors.
    In Mull v. Zeta Consumer Products, the Court considered a situation
    where the employer was aware of prior injuries and ignored citations for safet y
    violations. 
    176 N.J. 385
    (2003). The Court concluded the plaintiff satisfied
    the conduct prong of the Millison test because OSHA had cited defendant for
    several safety violations, the defendant had removed several safety devices
    A-4711-18T1
    16
    from the machine, another employee had sustained an injury operating the
    same equipment, and the defendant was aware employees repeatedly
    complained about safety concerns.
    Id. at 392.
    The Court also found that the context prong was satisfied, noting "[t]he
    Legislature would not have considered the removal of the winder's safety
    devices, coupled with the employer's alleged knowledge of the machine's
    dangerous condition due to prior accidents and employee complaints, in
    addition to OSHA's prior violation notices, 'to constitute simple facts of
    industrial life.'"
    Id. at 392–93
    (quoting 
    Laidlow, 170 N.J. at 622
    ).
    In a companion case, Crippen v. Central Jersey Concrete Pipe Co., the
    Court likewise emphasized that OSHA had cited the employer for numerous
    serious violations that had not been corrected before the plaintiff's fatal
    accident. 
    176 N.J. 397
    , 401–03 (2003). The Court held "a jury reasonably
    could conclude that defendant had knowledge that its deliberate failure to cure
    the OSHA violations would result in a substantial certainty of injury or death
    to one of its employees."
    Id. at 409.
    The Court also determined that the plaintiff had satisfied the context
    prong. The employer not only failed to remedy the safety hazards, contrary to
    an OSHA order, but also deceived OSHA into believing the violations had
    been corrected.
    Id. at 411.
    The Court noted that the defendant "effectively
    A-4711-18T1
    17
    precluded OSHA from carrying out its mandate to protect the life and health of
    [defendant's] workers."
    Ibid. (alteration in original)
    (quoting 
    Laidlow, 170 N.J. at 621
    ).    The Court concluded the Legislature "never intended such
    conduct to constitute a part of everyday industrial life" nor would the
    Legislature expect this conduct to fall within the workers' compensation bar.
    Ibid. Most recently, the
    Court addressed the intentional wrong exception in
    Van Dunk. In that case, the Court concluded that neither the conduct nor
    context prongs were 
    satisfied. 210 N.J. at 454
    . Van Dunk had volunteered to
    go into a deep trench to fix fabric that was being laid.
    Ibid. The supervisor instructed
    him not to do so because of the risk the trench would collapse.
    Ibid. Nonetheless, as problems
    persisted, the supervisor in a moment of frustration
    told Van Dunk to enter the trench and fix the fabric.
    Ibid. The trench collapsed,
    causing injury.
    Id. at 454–55.
    During the OSHA investigation, the supervisor acknowledged he was
    aware of the OSHA requirements and did not follow those standards.
    Id. at 455.
    That admission led OSHA to cite the company for a "willful" violation of
    the safety standards.
    Ibid. The classification of
    the OSHA violation as willful
    does not necessarily mean, however, that the conduct is intentional wrong for
    purposes of the WCA. In determining that the conduct prong had not been
    A-4711-18T1
    18
    satisfied, the Court compared the nature of the wrong with the "more egregious
    circumstances" of prior cases.
    Id. at 471.
    The Court explained:
    What distinguishes Millison, Laidlow, Crippen, and
    Mull from the present matter is that those cases all
    involved the employer's affirmative action to remove a
    safety device from a machine, prior OSHA citations,
    deliberate deceit regarding the condition of the
    workplace, machine, or, in the case of Millison, the
    employee's medical condition, knowledge of prior
    injury or accidents, and previous complaints from
    employees.
    [Ibid.]
    The Court noted that the plaintiff's failure to satisfy the conduct prong
    was sufficient to bar the lawsuit. The Court nonetheless proceeded to examine
    the context prong, concluding that it also had not been established. The Court
    explained:
    The separate consideration required by the context
    prong acts as an additional check against overcoming
    the statutory bar to a common-law tort action. It was
    added to the analysis to reinforce the strong legislative
    preference for the workers' compensation remedy.
    That preference is overcome only when it separately
    can be shown to the court, as the gatekeeper policing
    the Act's exclusivity requirement, that as a matter of
    law an employee's injury and the circumstances in
    which the injury is inflicted are "plainly beyond
    anything the legislature could have contemplated as
    entitling the employee to recover only under the
    Compensation Act." In Millison, that threshold was
    only met by virtue of the physicians' intentional
    deception about the true status of employees' medical
    conditions when returning the employees to the
    A-4711-18T1
    19
    hazardous worksite, not by the dangers present in the
    workplace itself due to the known presence of
    asbestos.
    [Id. at 473–74 (emphasis omitted) (citations omitted).]
    The Court then applied those principles to the facts presented in the case
    before it, noting:
    One cannot reasonably conclude that the type of
    mistaken judgment by the employer and ensuing
    employee accident that occurred on this construction
    site was so far outside the bounds of industrial life as
    never to be contemplated for inclusion in the Act's
    exclusivity bar. While a single egregiously wrong act
    by an employer might, in the proper circumstances,
    satisfy the intentional-wrong standard, not every
    intentional, or indeed willful violation of OSHA safety
    requirements constitutes a wrong that is "plainly
    beyond anything the legislature could have
    contemplated as entitling the employee to recover only
    under the Compensation Act."
    [Id. at 474 (emphasis omitted) (quoting 
    Millison, 101 N.J. at 179
    ).]
    B.
    We next apply the lessons from these Supreme Court cases to the facts
    presented in the matter before us. Hocutt contends he satisfied the conduct
    prong because he was injured "as a result of a repeated practice, known to the
    defendant to be 'clearly a safety violation' and which constituted a 'serious'
    OSHA violation." We disagree. We believe the present circumstances are
    closer to the facts presented in Van Dunk than to Millison, Laidlow, Mull, and
    A-4711-18T1
    20
    Crippen because in the case before us there was no deception, no prior
    accidents, and no prior complaints.
    As the Court made clear in Laidlow, an OSHA violation standing alone
    is not enough to establish intentional 
    wrong. 170 N.J. at 622
    –23. Indeed, the
    Court in Van Dunk concluded that the plaintiff failed to show intentional
    wrong notwithstanding that the employer was cited for a violation that OSHA
    classified as 
    "willful." 210 N.J. at 455
    . 2
    We turn then to Hocutt's contention that Minda's violative conduct rises
    to the level of intentional wrong because it occurred repeatedly. We start by
    acknowledging that Millison, Laidlow, Mull, and Crippen all involved
    repetitive wrongful acts.    Van Dunk, in contrast, involved an isolated and
    spontaneous act of mistaken judgment by a supervisor. At first glance, that
    distinction might help to explain why intentional wrong was found in Millison,
    Laidlow, Mull, and Crippen but not in Van Dunk. On closer examination,
    however, we believe that the Court did not focus on the number of times the
    wrong act was repeated; rather, it focused on the aggravating circumstances in
    which that repetition occurred.
    2
    In this case, Minda was cited by OSHA for a "serious" violation, not a
    "willful" one as in Van Dunk.
    A-4711-18T1
    21
    The Court in Van Dunk cautioned that "a single egregiously wrong act
    by an employer might, in the proper circumstances, satisfy the intentional -
    wrong 
    standard." 210 N.J. at 474
    . We do not interpret that observation to
    mean that less egregious acts satisfy the standard if they are committed
    repeatedly.    Rather, we believe the Court was emphasizing that the
    egregiousness of the wrong act is more important than the number of times it is
    repeated.
    That is not to suggest that repetition is irrelevant in determining the level
    of egregiousness. We must, however, examine the context in which those
    repeated acts occurred. The Millison line of cases make clear that a wrong act
    is more egregious when it is repeated in the face of efforts by government
    regulators or others to put a stop to the practice. The wrong act is especially
    egregious when deception is used to conceal the repetition.
    Notably, in Millison, the repeated conduct was the deception committed
    by company doctors who misled multiple employees about their medical
    conditions.   See Van 
    Dunk, 210 N.J. at 474
    (noting the intentional wrong
    threshold in Millison "was only met by virtue of the physicians' intentional
    deception about the true status of employees' medical conditions" 
    (citing 101 N.J. at 181
    –83)).
    A-4711-18T1
    22
    In Laidlow, Mull, and Crippen, the employers refused to modify
    wrongful behavior that was specifically identified and brought to their
    attention. It was the employers' refusal to discontinue their wrongful practices
    in the face of such notice, not the wrongful practices themselves, that elevated
    their culpability to the level of intentional wrong.
    We also need to consider how repetition of a wrong act should be
    accounted for when determining whether death or injury is substantially
    certain to result. The Court in Millison replaced the "deliberate intention"
    standard with a "substantial certainty" 
    test. 101 N.J. at 178
    . As we have
    noted, this shift was meant to restrict, not expand, the circumstances when the
    intentional wrong exception applies. We do not believe, therefore, that the
    Court intended that a longstanding negligent or reckless practice should be
    deemed an intentional wrong under the WCA simply because the risk posed by
    the ongoing wrongful practice will eventually come to fruition under the law
    of probabilities.
    Viewing the evidence in the light most favorable to Hocutt, we accept
    that there was a recurring practice at Minda's warehouse to allow workers to
    stand on moving forklifts. So far as the record before us shows, howev er, no
    accidents or injuries had resulted from the unsafe practice until Will backed
    into an I-beam with Hocutt aboard. The absence of proof of prior forklift
    A-4711-18T1
    23
    accidents at Minda's warehouse suggests the unfortunate accident in this case
    was not a virtual certainty as demanded in 
    Millison. 101 N.J. at 178
    .
    The intentional wrong exception would significantly erode the
    legislative preference for the workers' compensation remedy if all a plaintiff
    has to show to invoke the exception is that the negligent or reckless conduct
    was a de facto company practice. As the Court cautioned in Millison, the line
    between negligent or reckless conduct and intentional wrong must be drawn
    with caution.      Otherwise, the workers' compensation remedy would be
    "circumvented simply because a known risk later blossoms into 
    reality." 101 N.J. at 178
    . Accordingly, we conclude that Hocutt failed to establish that
    Minda knew that its actions were substantially certain to result in Hocutt's
    injury or death.
    It bears noting, moreover, that Hocutt alleged only negligence in his
    complaint. He never filed a pleading alleging that Minda engaged in any
    intentional act. We do not mean to suggest that the failure to allege intentional
    conduct precludes a finding of intentional wrong for the purposes of the WCA
    exemption. Nor would such a pleading automatically satisfy the Millison test.
    The point, rather, is that the nature of the complaint is telling with respect to
    the level of Minda's culpability.
    A-4711-18T1
    24
    In sum, we interpret the precedents to mean that an employer's
    longstanding practice of violating an OSHA regulation does not automatically
    rise to the level of intentional wrong. Rather the escalation to intentional
    wrong generally occurs when the repeated conduct is committed in disregard
    of prior OSHA citations or other warnings. In this case, there were no proofs
    submitted showing that there were prior forklift-related accidents or injuries,
    prior OSHA violations pertaining to forklift operations, a failure to abate such
    OSHA     violations,    or prior   complaints   from   workers    about    forklift
    practices. Nor was any evidence presented that Minda took steps to conceal its
    violative practice or otherwise deceive safety investigators.
    Given the absence of evidence of prior accidents or OSHA citations, and
    the absence of any evidence of concealment, fraud, or deception, we believe
    that Minda's conduct was less egregious than the conduct in Millison, Laidlow,
    Mull, and Crippen, and more comparable to the wrongful conduct in Van
    Dunk. We therefore conclude that Hocutt has failed to establish the first prong
    of the Millison test.
    C.
    Our conclusion that Hocutt has failed to satisfy the conduct prong of the
    Millison test means that he is barred from suing Minda.          We nonetheless
    follow the example the Supreme Court set in Van Dunk and proceed to address
    A-4711-18T1
    25
    the context prong. 
    See 210 N.J. at 473
    ("We have concluded that the conduct
    prong is not satisfied in this matter. Although that renders the context prong
    analysis unnecessary, we choose to address it."). In doing so, we recognize
    that the same facts and circumstances that led us to conclude that the first
    prong was not satisfied also militate against Hocutt's arguments with respect to
    the second prong.      See 
    Laidlow, 170 N.J. at 606
    –07 (noting that the
    deceptively timed engaging and disengaging of safety equipment to mislead
    inspectors satisfied both the conduct and context prongs).
    We conclude that Hocutt has failed to show that his injury and the
    circumstances of its infliction were "more than a fact of life of industrial
    employment."
    Id. at 617.
    Hocutt does not dispute that forklift accidents occur
    in warehouses.    As we have noted, the record in this case supports the
    inference that Minda allowed workers to stand on forklifts to hasten the pace
    with which pallets were loaded and unloaded and thus to enhance productivity
    and profit. This unsafe practice thus appears to reflect a deliberate decision by
    warehouse supervisors to expedite the movement of goods within the
    warehouse.    That circumstance, however, does not by itself transform the
    company's negligence or recklessness into intentional wrong within the
    meaning of the WCA. As we have noted, we believe the Court in Millison
    abandoned the "deliberate intention" standard in recognition that many unsafe
    A-4711-18T1
    26
    workplace practices are deliberate in the sense that the employers made a
    business decision to maximize speed and efficiency at the expense of worker
    safety. We believe such decisions are a type of mistaken judgment that is a
    fact of life in industrial workplaces.
    We do not mean to condone such practices.          It is, in our view, the
    employer's response to an accident, regulatory citation, employee complaint, or
    other explicit warning that provides an especially useful benchmark of its
    culpability under both prongs of the Millison analytical framework. In this
    instance, given the absence of prior accidents or employee complaints, and
    especially given the absence of fraud, concealment, or deception, we do not
    believe Minda's misconduct was plainly beyond anything the Legislature
    intended the WCA to immunize.            
    Laidlow, 170 N.J. at 617
    .   In the final
    analysis, Minda's mistaken judgment was, to borrow the Court's aphorism in
    Van Dunk, "an exceptional wrong, not an intentional 
    wrong." 210 N.J. at 472
    .
    Affirmed.
    A-4711-18T1
    27