TRACEY M. PEREZ, ETC. VS. LEONARD AUTO ENTERPRISES, ETC. (L-7019-19, BERGEN COUNTY AND STATEWIDE) ( 2021 )


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  •                                 NOT FOR PUBLICATION WITHOUT THE
    APPROVAL OF THE APPELLATE DIVISION
    This opinion shall not "constitute precedent or be binding upon any court." Although it is posted on the
    internet, this opinion is binding only on the parties in the case and its use in other cases is limited. R. 1:36-3.
    SUPERIOR COURT OF NEW JERSEY
    APPELLATE DIVISION
    DOCKET NO. A-3700-19T3
    TRACEY M. PEREZ a/k/a
    TRACEY PEREZ GARCIA,
    individually and on behalf of
    those similarly situated,
    Plaintiff-Respondent,
    v.
    LEONARD AUTO ENTERPRISES,
    INC. d/b/a TOYOTA OF
    HACKENSACK,
    Defendant-Appellant.
    _______________________________
    Submitted January 12, 2021 – Decided January 25, 2021
    Before Judges Fisher and Moynihan.
    On appeal before the Superior Court of New Jersey,
    Law Division, Bergen County, Docket No. L-7019-19.
    Ameri & Associates, attorneys for appellant (Nima
    Ameri and Steven A. Jayson, on the briefs).
    Ballon Stoll Bader & Nadler, P.C., attorneys for
    respondent (Vano I. Haroutunian, on the brief).
    PER CURIAM
    Defendant Leonard Auto Enterprises, Inc. appeals orders that denied its
    motions to vacate a default judgment and for reconsideration. Because the
    motion judge should have viewed the reconsideration motion as a second,
    permissible Rule 4:50 motion, and because defendant presented a meritorious
    defense in that second motion, we reverse and remand.
    In 2016, on her own behalf and others similarly situated, plaintiff Tracey
    M. Perez commenced an action against defendant, seeking damages based on:
    the Consumer Fraud Act, N.J.S.A. 56:8-1 to -20; the Retail Installment Sales
    Act, N.J.S.A. 17:16C-1 to -61; the Truth-in-Consumer Contract, Warranty and
    Notice Act, N.J.S.A. 56:12-14 to -18; the Truth in Lending Act, 
    15 U.S.C. §§ 1601
     to 1667f; and the common law. That first action was dismissed when the
    trial court determined – on defendant's motion – that the contract by which
    plaintiff purchased a motor vehicle from defendant contained an agreement to
    arbitrate disputes. Plaintiff appealed that disposition, and we affirmed. Perez
    v. Leonard Auto Enters., Inc., No. A-2165-16 (App. Div. May 7, 2018).
    Over a year later, in August 2019, plaintiff initiated a proceeding with the
    American Arbitration Association and sent notice of her demand for arbitration
    to both defendant by certified mail and the attorney who represented defendant
    A-3700-19T3
    2
    in the earlier suit. AAA sent multiple notices concerning defendant's failure to
    pay arbitration fees to the same defense attorney. When defendant failed to
    respond to the claim or pay AAA's fees by the end of September 2019, AAA
    informed plaintiff that its consumer arbitration rules allowed her to sue again in
    an appropriate court.
    Plaintiff filed her complaint in this action in early October 2019.
    Defendant was personally served but failed to respond to the complaint in a
    timely fashion. Default was entered and, on December 5, 2019, plaintiff moved
    for the entry of default judgment. The motion was also served on defendant,
    which did not oppose the motion but instead tardily sought its adjournment.1 On
    the motion's January 10, 2020 return date, default judgment was entered in
    plaintiff's favor and against defendant in the amount of $191,514.06, which
    consisted of $42,175.38 in damages – trebled to $126,526.14 under the
    Consumer Fraud Act, N.J.S.A. 56:8-19 – and $64,987.92 in counsel fees.
    1
    Defendant's current counsel reached out to plaintiff's counsel in the days
    preceding the motion's return date. They finally spoke on the return date, at
    which time plaintiff's counsel consented to an adjournment. Defense counsel
    then sent a letter to the motion judge the afternoon of the return date asking for
    an adjournment. Later, when he ruled on defendant's motion for reconsideration,
    the judge explained that he did not adjourn the motion because the request was
    received after he had ruled on the motion.
    A-3700-19T3
    3
    Three weeks later, defendant moved to vacate the default judgment. Its
    motion was based on the certifications of two attorneys affiliated with the law
    firm currently representing defendant.     One certification merely attached a
    "LinkedIn" profile of the attorney who appeared for defendant in the
    proceedings that resulted in an order compelling arbitration.       That profile
    suggested that, in May 2017, the attorney left the law firm that had previously
    represented defendant. This fact was offered as a suggestion that notices sent to
    that attorney by AAA were sent in error, but neither this certification nor
    anything else in the record suggested that defendant ever advised plaintiff or
    AAA of this change of attorneys. That fact, however, is of passing interest; the
    proceedings in the 2016 lawsuit, including the prior appeal to this court, and
    AAA's brief involvement with these parties, are prologue but not particularly
    relevant to the current proceedings.
    In its Rule 4:50 motion, defendant relied on a second certification from
    another attorney, who recounted current defense counsel's attempts to seek and
    obtain plaintiff's consent to an adjournment of the motion to enter default
    judgment. That certification also raised questions about plaintiff's motion to
    enter default judgment, focusing on the award to plaintiff of counsel fees on
    A-3700-19T3
    4
    matters – the arbitration issues – on which plaintiff lost. 2 Beyond these things,
    the certification stated, without further explanation or elaboration: "Defendant
    should be afforded the opportunity to defend on the merits of the matter and file
    an answer."
    Defendant's presentation in its Rule 4:50 motion was inadequate in several
    respects. In particular, nowhere in its moving papers did defendant explain or
    attempt to excuse its failure to timely respond to the complaint. It described
    only the attempts to obtain an adjournment of the motion to enter default
    judgment. It did not explain why defendant did not reach out to current counsel
    sooner so that counsel could file a timely response to the motion to enter default
    judgment. In addition, other than to criticize the counsel fees awarded as part
    of the default judgment, defendant's Rule 4:50 motion did not outline or even
    suggest a meritorious defense.
    After the Rule 4:50 motion was denied, defendant moved for
    reconsideration, this time providing a certification executed by its general
    2
    That assertion posed a legitimate concern about the default judgment itself.
    The motion to enter default judgment was also supported only by an attorney's
    certification that, a fortiori, was not based on personal knowledge – a
    requirement of Rule 1:6-6 – and conveyed no reliable facts about the cause of
    action or the damages allegedly incurred by plaintiff, with the exception of
    plaintiff's attorney fees. Higgins v. Thurber, 
    413 N.J. Super. 1
    , 21 n.19 (App.
    Div. 2010), aff'd, 
    205 N.J. 227
     (2011).
    A-3700-19T3
    5
    manager, who described defendant's alleged meritorious defense:           LoJack
    systems are not installed by the manufacturer; they are installed after purchase,
    the contract obligated plaintiff to make an appointment for the installation , and
    plaintiff never scheduled the appointment.       In attempting to demonstrate
    excusable neglect, defendant again focused on the AAA proceedings and what
    it believed was AAA's mistaken service of notices on an attorney that had ceased
    representing defendant.     The general manager's certification provided no
    explanation for defendant's failure to timely respond to the complaint or timely
    respond to the motion to enter default judgment. And there was no explanation
    why these factual assertions were not submitted when defendant first moved
    under Rule 4:50. This motion was also denied.
    In appealing, defendant argues the motion judge erred in: (1) "denying
    the consent of the parties to adjourn plaintiff's motion [to enter default
    judgment]"; (2) "denying [defendant's] motion to vacate default"; (3) "granting
    [plaintiff's] attorney's fees" in entering default judgment; (4) denying
    defendant's "motion for reconsideration"; and (5) calculating plaintiff's damages
    when entering default judgment.
    We find no merit in defendant's first argument. The decision to grant or
    deny an adjournment request – with or without consent – is a matter falling
    A-3700-19T3
    6
    within the "sound discretion" of the trial court that we will not second-guess
    "unless it appears an injustice has been done." Allegro v. Afton Village Corp.,
    
    9 N.J. 156
    , 161 (1952). Despite defendant's attempt to suggest otherwise,3 the
    record reveals that the judge ruled on the motion prior to his receipt of the
    request for an adjournment; he was not obligated to undo things once the
    adjournment request was received.
    Defendant's third and fifth arguments address the default judgment itself.
    Although presenting legitimate concerns,4 these arguments are premature. An
    aggrieved litigant must first demonstrate entitlement to relief from a default
    judgment before arguing some defect in the process that led to its entry or the
    content of the judgment itself. See Haber v. Haber, 
    253 N.J. Super. 413
    , 416
    (App. Div. 1992) (holding that a defendant cannot directly appeal a default
    judgment but must first seek relief from it under Rule 4:50).5
    3
    Defense counsel asserted that, on January 6, 2020, defendant advised her of
    the motion for entry of default judgment returnable on January 10, 2020, and yet
    the request for an adjournment – according to defense counsel – was first made
    at 1:45 p.m. on January 10.
    4
    See n.2, above.
    5
    For the same reason, defendant's first argument in this appeal may also be
    viewed as premature.
    A-3700-19T3
    7
    We, thus, focus on defendant's second and fourth arguments and the
    pivotal question of whether the motion judge properly exercised his discretion
    in denying relief from the default judgment. The familiar standard requires that
    courts view Rule 4:50 motions "with great liberality" and "tolerate[]" "every
    reasonable ground for indulgence . . . to the end that a just result is reached."
    Marder v. Realty Constr. Co., 
    84 N.J. Super. 313
    , 319 (App. Div.), aff'd, 
    43 N.J. 508
     (1964); see also Morristown Hous. Auth. v. Little, 
    135 N.J. 274
    , 283-84
    (1994); Mancini v. EDS, 
    132 N.J. 330
    , 334 (1993); Reg'l Constr. Corp. v. Ray,
    
    364 N.J. Super. 534
    , 540-41 (App. Div. 2003). We have already pointed out the
    inadequacies of defendant's first motion. It was based only on certifications of
    attorneys who lacked personal knowledge contrary to the requirements of Rule
    1:6-6, and it failed to explain why defendant neglected to timely respond to the
    complaint or whether defendant had a meritorious defense to the claim other
    than what was said about the counsel fee award. Only when defendant moved
    for reconsideration did it attempt to assert a meritorious defense to plaintiff's
    claim.
    The motion judge denied defendant's second motion by applying the
    framework courts utilize in determining the propriety of reconsideration. See
    Cummings v. Bahr, 
    295 N.J. Super. 374
    , 384 (App. Div. 1996) (holding that
    A-3700-19T3
    8
    reconsideration should be granted only if the movant can show that the prior
    decision was based on a palpably incorrect or irrational basis or that the court
    failed to appropriately consider probative material). We would agree that when
    viewing this motion as one which sought reconsideration of the earlier ruling –
    and to be sure, that is how the motion was labeled – the denial of reconsideration
    was well within the judge's discretion.
    But we conclude that the judge should have viewed defendant's second
    motion more expansively. The situation is somewhat similar to what occurred
    in Professional Stone, Stucco & Siding Applicators, Inc. v. Carter, 
    409 N.J. Super. 64
     (App. Div. 2009). There, the defendant's initial Rule 4:50 motion was
    hastily filed in an attempt to ward off the plaintiff's active collection efforts, 
    id. at 69
    ; here, defendant's initial motion was filed less than three weeks after
    defendant was denied an adjournment of the motion to enter default judgment.
    The initial motion in Professional Stone was properly found inadequate for much
    the same reason defendant's initial motion here was inadequate. 
    Id. at 67
    . The
    defendant in Professional Stone then filed a second motion with a more fulsome
    explanation of the defendant's alleged defense and defendant's neglect in
    previously responding to the action. 
    Id. at 66
    . We recognized in Professional
    A-3700-19T3
    9
    Stone that the letter and intent of our Court Rules do not preclude a second Rule
    4:50 motion in those circumstances. 
    Id. at 69
    .
    Defendant seems to be in a similar position as the defendants in
    Professional Stone. In that spirit, and in the spirit of the Marder standard, 
    84 N.J. Super. at 319
    , the judge should have viewed the reconsideration motion as
    a renewed attempt to seek relief from the default judgment and not as an attempt
    to have the judge reconsider the prior denial. If so viewed, the judge would have
    been obligated to liberally indulge defendant's assertions. And, in considering
    what defendant presented on the second motion – a certification based on
    personal knowledge that alleged a meritorious defense to plaintiff's claims – the
    judge should have granted relief. 6
    Having said all that, we note that gaps remain in the collective
    presentation in both motions. Defendant has yet to explain its failure to timely
    respond to the complaint or to the motion for entry of default judgment .
    Defendant's efforts on the excusable-neglect front focus mainly on what they
    6
    We would also note that both of defendant's motions presented legitimate
    questions about the quantum of damages awarded by way of the default
    judgment. It does not appear the judge conducted the analysis of the fee request
    required by Rendine v. Pantzer, 
    141 N.J. 292
    , 334-35 (1995), and the overall fee
    award of more than $62,000 – when the fee award should have been limited to
    the pursuit of a judgment in this action, not the prior action or the arbitration –
    seems patently excessive.
    A-3700-19T3
    10
    believe was AAA's mistake in sending notices to defendant's former attorney;
    the steps defendant failed to take in arbitration, however, have nothing to do
    with defendant's failures to respond to either the complaint or the motion for a
    default judgment. 7
    Notwithstanding defendant's failure or inability to demonstrate "excusable
    neglect" under Rule 4:50-1(a), the motion judge could have considered
    defendant's application under Rule 4:50-1(f), which may be used to "achieve
    equity and justice," Court Inv. Co. v. Perillo, 
    48 N.J. 334
    , 341 (1966), and will
    apply even if a defendant's failure to respond was inexcusable, Mancini, 
    132 N.J. at 334
    ; LVNV Funding, L.L.C. v. DeAngelo, 
    464 N.J. Super. 103
    , 109
    (App. Div. 2020). Defendant's failures to take proper steps once it was served
    with a summons and complaint and once it was served with a motion for entry
    7
    The certification supporting defendant's reconsideration motion asserted that
    the attorney to whom AAA sent its notices "was no longer representing"
    defendant and that had defendant known of the institution of the arbitration it
    "would have paid the fee to have this matter arbitrated, as . . . originally sought,
    rather than litigated in [c]ourt." As the motion judge correctly observed, there
    is nothing in the record to suggest that defendant ever advised AAA of its new
    attorney after plaintiff personally served defendant with its notice that an AAA
    arbitration had been instituted. In any event, whether AAA's disposition of the
    matter was proper and whether plaintiff had the right to reinstitute its causes of
    action in the trial court by way of a new complaint are no longer in question.
    The fact that defendant may have been confused or in the dark about what
    happened in arbitration is its own fault. In any event, as explained earlier, all
    that was prologue to defendant's failure to timely respond to this action.
    A-3700-19T3
    11
    of default judgment – even if inexcusable – were neither calculated nor willful.
    Mancini, 
    132 N.J. at 336
    ; Nowosleska v. Steele, 
    400 N.J. Super. 297
    , 305 (App.
    Div. 2008). And the delays resulting from defendant's failure to wake up to this
    suit have not been lengthy, nor have they caused plaintiff any prejudice beyond
    the counsel fees incurred and the costs expended.
    To be sure, defendant did not invoke Rule 4:50-1(f) in either of its trial
    court motions, but courts must be willing to disregard labels and focus on the
    substance of what is argued. Liberty Mut. Ins. Co. v. Garden State Surgical Ctr.,
    L.L.C., 
    413 N.J. Super. 513
    , 523-24 (App. Div. 2010); see also Baumann v.
    Marinaro, 
    95 N.J. 380
    , 392-94 (1984); Applestein v. United Bd. & Carton Corp.,
    
    60 N.J. Super. 333
    , 348-49 (Ch. Div.), aff'd o.b., 
    33 N.J. 72
     (1960). When a
    movant fails to present evidence that would support any of the first five
    subsections of Rule 4:50-1, courts are not foreclosed from considering the
    availability of relief under the sixth subsection, the so-called catchall provision.
    See U.S. Bank Nat'l Ass'n v. Guillaume, 
    209 N.J. 449
    , 484 (2012). Although
    subsection (f) should be applied "sparingly" and "in exceptional situations"
    when necessary to prevent an injustice, Little, 
    135 N.J. at 289
    ; see also Cmty.
    Realty Mgmt., Inc. v. Harris, 
    155 N.J. 212
    , 237 (1998), the ultimate goal of our
    court rules remains the promotion of the fair and efficient administration of
    A-3700-19T3
    12
    justice – a goal that prefers the disposition of cases on their merits rather than
    procedural missteps, Ragusa v. Lau, 
    119 N.J. 276
    , 283-84 (1990); Crescent Park
    Tenants Ass'n v. Realty Equities Corp. of N.Y., 
    58 N.J. 98
    , 108 (1971);
    Tumarkin v. Friedman, 
    17 N.J. Super. 20
    , 27 (App. Div. 1951). Defendant has
    presented meritorious defenses addressing both its liability and the damages
    plaintiff seeks. The record also reveals that the default judgment was inherently
    defective in that it was based on the factual statements of an attorney who lacked
    personal knowledge of everything but plaintiff's counsel fees.        And, as to
    counsel fees, the judgment included a fee award that inexplicably includes
    compensation for plaintiff's erroneous attempt to avoid arbitration in the trial
    court and in this court in the first action. To be sure, defendant has failed to
    present an explanation for its failure to respond to the complaint or the motion
    to enter default judgment. But the delay this neglect has caused has been
    relatively brief, the cause for the delay has not been alleged to be willful or
    calculated, and any damage done to plaintiff may be redressed through the
    imposition of "such terms as are just." R. 4:50-1; ATFH Real Prop. v. Winberry
    Realty, 
    417 N.J. Super. 518
    , 526-29 (App. Div. 2010).
    We reverse the orders under review and remand for the entry of an order
    vacating the default judgment and allowing defendant to file a pleading
    A-3700-19T3
    13
    responsive to the complaint. We do not foreclose the trial court's consideration
    of the imposition of conditions, under Rule 4:50-1, for granting defendant relief
    from the default judgment. We do not retain jurisdiction.
    A-3700-19T3
    14