Horne v. LANS ( 2011 )


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    6        IN THE COURT OF APPEALS OF THE STATE OF NEW MEXICO
    7 JOHN N. HORNE,
    8          Plaintiff-Appellant,
    9 v.                                                                                  NO. 29,822
    10 LOS ALAMOS NATIONAL SECURITY,
    11 LLC, GEORGE PETER NANOS, and
    12 KEVIN W. JONES,
    13          Defendants-Appellees.
    14 APPEAL FROM THE DISTRICT COURT OF LOS ALAMOS COUNTY
    15 Stephen D. Pfeffer, District Judge
    16 Timothy L. Butler
    17 Santa Fe, NM
    18 for Appellant
    19   Rodey, Dickason, Sloan, Akin & Robb PA
    20   Jeffrey Lowry
    21   Thomas A. Outler
    22   Albuquerque, NM
    23 for Appellees
    24                                 MEMORANDUM OPINION
    25 BUSTAMANTE, Judge.
    1        Plaintiff John Horne prevailed in a binding arbitration against Los Alamos
    2 National Security, LLC, (LANS) on a grievance he filed regarding discipline imposed
    3 on him after an incident in which classified materials were not properly accounted for.
    4 Neither Horne nor LANS moved to confirm, modify, or vacate the award.
    5 Subsequently, Horne filed a lawsuit against LANS and two LANS employees. The
    6 district court awarded summary judgment in favor of LANS, concluding that Horne’s
    7 exclusive remedy was a timely motion to vacate or correct the arbitration award, and
    8 that his claims had been waived. Because LANS has not shown whether the arbitrator
    9 ruled on the scope of the arbitration agreement, and because this appears to be a
    10 disputed issue of material fact, we reverse.
    11 I.     BACKGROUND
    12        For the purposes of its motion to dismiss, LANS accepted the allegations in
    13 Horne’s complaint as true. Horne began work at Los Alamos National Laboratory in
    14 September 1983. He started as a machinist and eventually worked his way to the
    15 explosive testings group. By fall of 2003 Horne was an “experimentalist” in the
    16 explosive testings group, responsible for completing hydrodynamics tests. Horne’s
    17 job frequently required him to access classified material.
    18        Laboratory policy required that employees notify a classified matter custodian
    19 (CMC) of the creation of physical media containing classified information (called
    2
    1 “CREM,” for Classified Removable Electronic Media) so that the CMC could enter
    2 the CREM into an accountability system. Operating procedures called for employees
    3 to obtain bar codes from the CMC, affix the bar codes to the CREM, and give the
    4 CREM to the CMC for entry into the system. If the CMC was not available,
    5 employees were to place the CREM in a secure depository and notify the CMC that
    6 they had done so.
    7        In the fall of 2003 Horne was assisting with a conference. During this
    8 conference, ten classified zip disks were created for which Horne was responsible.
    9 Horne had been given twelve bar codes to use to identify any CREM that were
    10 created. Unbeknownst to Horne, the CMC had already entered each of the bar codes
    11 into the accountability system. The CMC did not remove the two unused bar codes
    12 from the system when he received the ten disks from Horne.
    13        Subsequently, an audit showed that CREM associated with the two bar codes
    14 were missing. The lab eventually determined that the discrepancy was due to the
    15 CMC entering the two bar codes into the system that had never actually been
    16 associated with CREM. Nevertheless, Horne was placed on two weeks of unpaid
    17 leave and was issued a security infraction for failing to account for the CREM. Based
    18 on these events, on January 24, 2005, Horne filed an internal administrative
    19 complaint.
    3
    1        Over two years later, on May 9, 2007, Horne and LANS entered into a Formal
    2 Hearing Agreement—essentially an agreement to arbitrate. The agreement specified
    3 that a “formal hearing will resolve all matters raised in the complaint that have not
    4 been previously resolved.” It further specified that “[t]he employee agrees that s/he
    5 will not file any administrative or legal actions regarding the matters raised in the
    6 complaint.” The agreement also provides that any hearings held
    7        will be conducted under the authority of and in accordance with the
    8        provisions of AM 111 [Laboratory’s Administrative Manual Policy] and
    9        the rules of the organization providing the hearing officer, insofar as the
    10        organization’s rules are consistent with AM 111. In the event of a
    11        conflict between AM 111 and the rules of the organization, AM 111 will
    12        take precedence.
    13 AM 111 is LANS own complaint resolution policy.
    14        Horne’s administrative complaint was attached to the agreement and indicated
    15 that the remedies sought by Horne were “removal of letter of reprimand, repay[ment
    16 of ten] days of compensation including benefits[,] reinstate[ment of] lost vacation
    17 time[, and] reimbursement of any fees incurred.” Two boxes were checked on the
    18 administrative complaint. The first was for “Salary decrease, withholding of a salary
    19 increase, demotion, or suspension without pay.” The second was for “Retaliation for
    20 using AM 111 or any other policy that protects employees from retaliation.” The
    21 complaint included an attachment describing the adverse effects on Horne’s
    22 employment:
    4
    1        This situation has had severe consequences in my personal life and has
    2        caused irreparable harm to my reputation and to my ability to advance
    3        in the career path that I had chosen to pursue. The association of my
    4        good name to the unsubstantiated claims and unethical actions of Pete
    5        Nanos, Kevin Jones, Mary Hockaday, Mike Irving, et al. has created a
    6        hostile work environment for me as well as essentially destroying any
    7        hope for future advancement. This shameless attempt to validate the
    8        aforementioned acts and accusations through official sanction is not only
    9        unethical but is in violation of AM111, AM112, and AM729.
    10        On June 21, 2007, Horne signed and submitted a demand for arbitration under
    11 the American Arbitration Association Employment Arbitration Rules Demand for
    12 Arbitration (demand for arbitration). Horne asserts the demand for arbitration form
    13 was prepared by LANS and presented to him for signature. The demand for
    14 arbitration describes the nature of the dispute as:
    15        Was the written reprimand with a ten-day suspension without pay issued
    16        to Mr. Horne on December 16, 2004[,] done in compliance with
    17        laboratory policies and procedures? Was Mr. Horne retaliated against
    18        for having utilized the IG’s whistleblower hotline?
    19        Also, the demand for arbitration describes the claim or relief sought as:
    20        AM 111 (the laboratory’s internal grievance process): “A hearing officer
    21        is limited to restoring any pay benefits, or rights lost as a result of the
    22        action taken and may, in his or her discretion, award costs, expenses and
    23        attorney[] fees in favor of the prevailing employee.
    24        The arbitrator heard the dispute on December 11, 2007. Horne asserts that he
    25 “sought to expand the scope of the hearing to deal completely with all of the issues
    26 raised in his administrative grievance[,]” but that his request was denied. Horne also
    5
    1 notes that at the arbitration hearing, he “withdrew” his IG retaliation claim. Horne
    2 asserts he “agreed the only issue to be tried was the policy and procedure violation,
    3 objected to the improper narrow scope of the proceeding . . . and specifically reserved
    4 his rights to bring other claims outside the scope of the arbitration.”
    5        The arbitrator issued his decision on February 20, 2008, finding that the
    6 “decisions to find an ‘infraction’ on the part of Mr. Horne, and to administer discipline
    7 on that basis are wholly unreasonable.” The arbitrator ordered LANS to (1) pay all
    8 wages and benefits lost by Horne; (2) reimburse Horne’s attorney fees; and (3)
    9 “restore any loss of rights which Mr. Horne may have sustained as a result of the
    10 unfounded ‘infraction’ and the adverse personnel action arising from the report of that
    11 infraction.” The decision does not elaborate as to what those rights might be. Neither
    12 Horne nor LANS attempted to vacate or to confirm the arbitrator’s judgment. Horne
    13 took a voluntary reduction in force in December 2007. The record does not indicate
    14 whether he did this before or after the hearing.
    15        The only direct evidence of the arbitration proceedings in the record is the
    16 interim decision and award of arbitrator. The decision does not reveal any explicit
    17 finding by the arbitrator as to the scope of the arbitration. The decision does quote
    18 AM111.16 as an apparent guide to what the arbitrator perceived as his task at least
    19 with regard to remedies. AM 111.16 provides: “A hearing officer . . . is limited to
    6
    1 restoring any pay, benefits or rights lost as a result of the action taken and may, in his
    2 or her discretion, award costs, expenses, and attorney[] fees in favor of the prevailing
    3 party.” The decision does not include any factual findings or conclusions concerning
    4 retaliation.
    5        On December 12, 2008, about ten months after the date of the award, Horne
    6 filed this lawsuit in district court. The eight-count complaint alleged retaliation under
    7 the New Mexico Fraud Against Taxpayers Act, NMSA 1978, §§ 44-9-1 to -14 (2007),
    8 breach of contract, breach of implied covenant of good faith and fair dealing,
    9 intentional infliction of emotional distress, constructive discharge, tortious
    10 interference with existing contractual relations, civil conspiracy, and, in the
    11 alternative, prima facie tort.
    12        Rather than file an answer, LANS filed a motion to dismiss or, alternatively, for
    13 summary judgment. The only statement of undisputed material fact that LANS made
    14 relevant to this appeal was that LANS and Horne had entered into an agreement to
    15 arbitrate, which was attached. LANS argued that the claims were within the scope of
    16 the arbitration agreement and that Horne had expressly waived his right to litigate
    17 claims within the scope of the agreement.
    18        The district court granted LANS’ motion. At the hearing, the district court
    19 indicated that, under the holding of United Technology & Resources, Inc. v. Dar Al
    7
    1 Islam, 
    115 N.M. 1
    , 4, 
    846 P.2d 307
    , 310 (1993), it was Horne’s responsibility to move
    2 to vacate or correct the award within ninety days. At the conclusion of the hearing the
    3 district court noted that Horne’s failure to do so “amount[ed] to a waiver of the claims
    4 brought forth in this action.” The written order actually dismissing the case appears
    5 to adopt a slightly different theory, observing that “Horne entered into an arbitration
    6 agreement that waived his right to seek judicial relief for the claims set forth in this
    7 lawsuit.”
    8 II.     DISCUSSION
    9         Horne argues that the district court erred in granting summary judgment in
    10 essentially three ways: (1) by determining his only means of contesting the scope of
    11 the arbitration was to move to vacate or correct the award, (2) by concluding that the
    12 scope of the arbitration agreement was broad, and (3) by upholding the arbitration
    13 when the arbitration agreement was unconscionable. We address each argument in
    14 turn.
    15         Because LANS’ motion relies on matters outside the complaint, we treat it as
    16 a motion for summary judgment. See Rule 1-012(B) NMRA. “Summary judgment
    17 may be proper when the moving party establishes a prima facie case for summary
    18 judgment.” Edward C. v. City of Albuquerque, 2010-NMSC-043, ¶ 43, 
    148 N.M. 646
    ,
    19 
    241 P.3d 1086
    . Because resolution on the merits is favored, a reviewing court
    8
    1 “view[s] the facts in a light most favorable to the party opposing the motion and
    2 draw[s] all reasonable inferences in support of a trial on the merits.” Handmaker v.
    3 Henney, 1999-NMSC-043, ¶ 18, 
    128 N.M. 328
    , 
    992 P.2d 879
    . In contrast, “New
    4 Mexico also has a ‘strong public policy encouraging dispute resolution through
    5 arbitration and favoring finality and strictly limited court review of arbitration
    6 awards.’” K.R. Swerdfeger Constr., Inc. v. UNM Bd. of Regents, 2006-NMCA-117,
    7 ¶ 27, 
    140 N.M. 374
    , 
    142 P.3d 962
    (quoting Spaw-Glass Constr. Servs., Inc. v. Vista
    8 de Santa Fe, Inc., 
    114 N.M. 557
    , 558, 
    844 P.2d 807
    , 808 (1992)).
    9 A.     Scope and Waiver
    10 1.     Waiver and Section 44-7A-24
    11        The ability of a district court to review an arbitral award is narrowly limited by
    12 statute. NMSA 1978, Sections 44-7A-24 and -25 (2001), set forth the criteria under
    13 which a district court may vacate, modify, or correct an award. Motions under these
    14 statutes must be made within ninety days of when the movant receives the award. 
    Id. 15 Unless a
    timely motion is made, the district court may not disturb an award. See
    16 United 
    Tech., 115 N.M. at 5
    , 846 P.2d at 311.
    17        At the hearing, the district court indicated that it based its decision on United
    18 Technology. United Technology involved a dispute between a developer and a builder
    19 over payment for a construction project. 
    Id. at 2, 846
    P.2d at 308. Pursuant to the
    9
    1 construction contract, the matter was submitted to arbitration. 
    Id. The arbitrator 2
    awarded the disputed amount to the builder but denied the builder’s request for
    3 attorney fees. 
    Id. Neither party moved
    to confirm or vacate the award within the
    4 ninety-day statutory period. See 
    id. at 4, 846
    P.2d at 310. Almost one year after the
    5 award, the developer applied to the district court for confirmation. See 
    id. at 2, 846
    6 P.2d at 308. During the presentment hearing, the builder attempted to raise the issue
    7 of attorney fees. See 
    id. The district court
    confirmed the award, and our Supreme
    8 Court affirmed, noting that only a timely motion to vacate, modify, or correct the
    9 award would have allowed the district court to review the arbitrator’s decision not to
    10 grant the fees. See id. at 
    5, 846 P.2d at 311
    . In reaching its decision, the Supreme
    11 Court applied a rule from other jurisdictions that have adopted the Uniform
    12 Arbitration Act that a party to arbitration who did not assert a substantive defense
    13 within the statutory period was barred from later asserting it. 
    Id. 14 The instant
    case is distinguishable from United Technology. The district court
    15 remarked at the hearing that it was persuaded by United Technology that Horne’s
    16 failure to move to vacate or correct the award within the statutory period operated as
    17 a waiver. However, unlike the claims in this case, the claim for attorney fees in
    18 United Technology was actually decided by the arbitrator. Here, LANS has not
    10
    1 shown—or even attempted to demonstrate—that the arbitrator actually ruled on the
    2 scope of the arbitration or on the claims Horne now pursues.
    3        To the extent that the district court’s ruling was based on Horne’s failure to
    4 move to vacate the award, it was in error. Because LANS has not produced evidence
    5 that the arbitrator had previously ruled on the scope or the claims, LANS has not made
    6 a prima facie case that it was entitled to summary judgment on these grounds. We do
    7 not believe that Section 44-7A-24 bestows finality upon matters that were not decided
    8 by the arbitrator. Instead, whether a participant is barred from pursuing claims he
    9 could have pursued (but did not) at arbitration is a question of claim preclusion, a
    10 defense that is not yet at issue in this case. Accordingly, summary judgment was not
    11 appropriate on these grounds based on the limited facts presented.
    12 2.     Scope of the Arbitration Agreement
    13        In awarding summary judgment to LANS, the district court concluded that
    14 Horne had “waived his right to seek judicial relief for the claims set forth in this
    15 lawsuit.” Implicit in this conclusion is that the claims in this lawsuit were within the
    16 scope of the arbitration. The district court thus appears to have agreed with LANS
    17 that the scope of the arbitration was broad enough to encompass the claims in this suit.
    18 We address this issue because it appears that the arbitrator did not make any explicit
    11
    1 findings related to the scope of the agreement. To the extent the decision addresses
    2 the issue of scope, it treats it as a narrow matter limited to the propriety of discipline.
    3        Paragraph four of the arbitration agreement provides that “[t]he hearing officer
    4 will have exclusive authority to resolve disputes relating to . . . applicability of this
    5 Agreement.” Accordingly, even if the arbitrator did not address the scope of the
    6 arbitration, the question of scope was still for the arbitrator to decide. However, the
    7 parties chose to invoke the district court’s authority to resolve the question, and have
    8 therefore waived arbitration. See Wood v. Millers Nat’l Ins. Co., 
    96 N.M. 525
    , 527-
    9 28, 
    632 P.2d 1163
    , 1165-66 (1981) (holding that the right to arbitrate is waived when
    10 a “party seeking to compel arbitration invokes the court’s discretionary power, prior
    11 to demanding arbitration, on a question other than its demand for arbitration”). Thus,
    12 to the extent that the arbitrator did not rule on the scope of the arbitration agreement
    13 or the claims at issue here, it was properly before the district court.
    14        We review the district court’s interpretation of the scope of the arbitration
    15 agreement de novo. See Campos v. Homes by Joe Boyden, L.L.C., 2006-NMCA-086,
    16 ¶ 7, 
    140 N.M. 122
    , 
    140 P.3d 543
    . “Interpretation of broad arbitration provisions
    17 requires the court to focus on the subject matter of the underlying agreement and the
    18 subject matter of the dispute.” 
    Id. ¶ 9. “[T]he
    subject matter of the underlying
    12
    1 agreement determines the scope of the arbitration provision.” Santa Fe Techs., Inc.
    2 v. Argus Networks, Inc., 2002-NMCA-030, ¶ 56, 
    131 N.M. 772
    , 
    42 P.3d 1221
    .
    3        The issue arises most frequently in motions to compel arbitration. In Santa Fe
    4 Technologies, two corporations, Argus and Santa Fe Technologies (SFT), entered into
    5 a contract for a possible merger in preparation to bid on a federal project. 
    Id. ¶ 4. The
    6 contract contained a clause requiring arbitration of “any breach, default, dispute,
    7 controversy, or claim arising out of or relating to this Agreement.” 
    Id. ¶ 5 (internal
    8 quotation marks omitted). Argus eventually decided it would prefer to work with a
    9 different partner and terminated its deal with SFT. 
    Id. ¶ 9. Argus
    purchased a third
    10 company and won the bid for the federal project with that company. 
    Id. ¶ 10. SFT
    11 sued, alleging tortious interference with a contract and usurpation of a business
    12 opportunity. 
    Id. ¶ 11. Argus
    moved to compel arbitration, but the district court
    13 refused, and we affirmed noting that “[o]ur case law requires a closer connection
    14 between the subject matter of the agreement and the subject matter of the dispute.”
    15 
    Id. ¶ 56. Although
    the arbitration clause was broad, it was still limited by the scope
    16 of the contract. See 
    id. ¶¶ 55-57. Since
    the contract discussed methods of closing the
    17 potential merger and did not discuss the bid on the federal project, the arbitration
    18 clause did not apply. 
    Id. ¶ 55. 13
     1        In Campos, this Court again looked to the underlying subject matter to
    2 determine the scope of the agreement. Buyers had purchased a house, allegedly based
    3 on false representations of seller that adjacent land would not be developed. See
    4 Campos, 2006-NMCA-086, ¶ 2. As part of the purchase, buyers were enrolled in a
    5 home warranty program. 
    Id. ¶ 3. The
    program had a broad arbitration clause that,
    6 among other things, required arbitration of claims of negligent or intentional
    7 misrepresentation. 
    Id. ¶ 4. When
    buyers sued, sellers moved to compel arbitration.
    8 See 
    id. ¶ 2. The
    district court denied the motion to compel arbitration. 
    Id. We 9 affirmed,
    holding that the arbitration clause was directed to the subject matter of the
    10 warranty in which it was contained. See 
    id. ¶¶ 2, 10.
    Since the warranty addressed
    11 structural defects, not the condition of adjoining land, the claim about
    12 misrepresentation of the adjoining land during the sale was not required to be
    13 arbitrated. See 
    id. ¶ 13. 14
           Following Santa Fe Technologies and Campos, we examine the subject matter
    15 of the agreement to determine the scope of the arbitration. The agreement was limited
    16 to the resolution of “all matters raised in the complaint.” The complaint was attached
    17 to the agreement. We discern the following subject matter in the complaint. The
    18 complaint explicitly refers to “[r]etaliation for using AM 111 or any other policy that
    19 protects employees from retaliation, including AM 101, AM 711, AM 729, AM 730,
    14
    1 and AM 731.” An attachment the complaint, also mentions hostile work environment
    2 and Horne’s difficulty in continuing on in his chosen career as an Experimentalist,
    3 singling out the behavior of Nanos and Jones. In contrast, as quoted above, the
    4 demand for arbitration only referenced the propriety of the employee discipline
    5 imposed and the matter of retaliation “for having utilized the IG’s whistleblower
    6 hotline[.]”
    7        LANS made no showing as to the actual scope of the arbitration beyond the
    8 administrative complaint. LANS’ theory clearly is one of claim preclusion; that is,
    9 having submitted to arbitration any portion of his employment claims Horne is
    10 precluded from asserting any other claims in any other forum. That may be the end
    11 result of the inquiry. But the matter cannot be determined on the agreement and
    12 administrative complaint alone, and not in the face of (1) Horne’s assertions that he
    13 tried to expand the scope and was not allowed to after LANS objected, (2) the
    14 language of the demand for arbitration, (3) the lack of any finding by the arbitrator as
    15 to scope, and (4) the lack of any reference to retaliation in the arbitrator’s decision.
    16 This last factor lends credence to Horne’s assertion that he withdrew his retaliation
    17 claim and was allowed to do so by LANS and the arbitrator.
    18        In sum, LANS failed to make a prima facie case entitling it to summary
    19 judgment. We will not sort out the issue of scope on the limited record available to
    15
    1 us. On remand it might be of some value to provide the district court some access to
    2 the actual proceedings before the arbitrator.
    16
    1 B.     Unconscionability
    2        Horne’s remaining argument is that the district court erred in failing to find the
    3 agreement to arbitrate unconscionable.          Specifically, he contends that it was
    4 unconscionable for him to have to choose between arbitration and filing a lawsuit
    5 before he had access to relevant documents possessed by LANS. He claims that
    6 “LANS successfully manipulated [him] into making an election of remedies, [which]
    7 significantly limit[ed] LANS[’] legal liability.” Horne acknowledges that arbitration
    8 “in the abstract” is neither procedurally nor substantively unconscionable.
    9        As Horne has not related the facts of his case to the tests for procedural or
    10 substantive unconscionability, we must attempt to parse his argument ourselves. We
    11 generally agree with LANS that Horne appears to make two arguments. First, we
    12 understand Horne to argue that the agreement was procedurally unconscionable
    13 because LANS did not provide Horne with discovery until after Horne chose between
    14 arbitration and litigation. Second, we understand Horne to argue that the arbitration
    15 agreement itself was substantively unconscionable, although we can identify no
    16 particular basis for this claim.
    17        At the outset, we note that it is not at all clear that Horne can complain of
    18 unconscionability more than ninety days after entry of the arbitration award. The
    19 argument that an agreement to arbitrate is unconscionable is essentially the argument
    17
    1 that there was no agreement to arbitrate. Section 44-7A-24 provides that an award
    2 may be vacated if there was no agreement to arbitrate. Section 44-7A-24(a)(5). In
    3 Alexander v. Calton & Assocs., Inc., 2005-NMCA-034, ¶ 15, 
    137 N.M. 293
    , 
    110 P.3d 4
    509, we noted that under Section 44-7A-24, “a party may continue to argue that there
    5 is no agreement to arbitrate even after the arbitration is completed, so long as he
    6 preserves his objections before the hearing begins.” This dicta from Alexander
    7 strongly suggests that Horne’s unconscionability argument should fail both for lack
    8 of preservation and because he did not attempt to vacate the ruling within ninety days.
    9        We nevertheless briefly address the merits.        A contract to arbitrate is
    10 unenforceable if it is found to be unconscionable. See, e.g., Cordova v. World Fin.
    11 Corp. of N.M., 2009-NMSC-021, ¶ 34, 
    146 N.M. 256
    , 
    208 P.3d 901
    . A contract may
    12 be substantively unconscionable or procedurally unconscionable. Fiser v. Dell
    13 Computer Corp., 2008-NMSC-046, ¶ 20, 
    144 N.M. 464
    , 
    188 P.3d 1215
    . Substantive
    14 unconscionability refers to the legality and fairness of the contract terms themselves,
    15 focusing on whether the terms “are commercially reasonable and fair, the purpose and
    16 effect of the terms, the one-sidedness of the terms, and other similar public policy
    17 concerns.” Cordova, 2009-NMSC-021, ¶ 22. Procedural unconscionability deals with
    18 the “factual circumstances surrounding the formation of the contract, including the
    19 relative bargaining strength, sophistication of the parties, and the extent to which
    18
    1 either party felt free to accept or decline terms demanded by the other.” 
    Id. ¶ 23. We
    2 review whether a contract is unconscionable as a matter of law. 
    Id. ¶ 11. 3
           The arbitration agreement in this case is not substantively unconscionable. In
    4 Cordova, our Supreme Court concluded that the arbitration agreement was
    5 unconscionable because it was “unfairly and unreasonably one-sided” and reserved
    6 the right to litigate exclusively for one side while forcing the other side to arbitrate.
    7 
    Id. ¶¶ 26-27, 32.
    Unlike the agreement in Cordova, the agreement here does not favor
    8 one side over another. Horne was allowed to choose between arbitration and
    9 litigation. The arbitration agreement that he agreed to treats each side equally. Horne
    10 wrote the complaint that defines the scope of the arbitration. Furthermore, unlike
    11 Fiser, where the arbitration agreement was held to be substantively unconscionable
    12 for violating public policy, 2008-NMSC-046, ¶ 21, no public policy has been violated
    13 here. We find nothing in the circumstances of this case to suggest that the agreement
    14 to arbitrate here was anything but fair.
    15        In addition, the circumstances surrounding the formation of the arbitration
    16 agreement were not procedurally unconscionable. Procedural inequality exists where
    17 the inequality in bargaining power is so exaggerated as to render one party’s choice
    18 essentially nonexistent. Guthmann v. La Vida Llena, 
    103 N.M. 506
    , 510, 
    709 P.2d 19
    675, 679 (1985), overruled on other grounds by Cordova, 2009-NMSC-021, ¶ 31.
    19
    1 Horne acknowledges that he had the choice of arbitration, litigation, or using a “single
    2 manager decision maker.” Horne has not shown that bargaining power was so
    3 unequal as to preclude him from choosing litigation. Nor has he made any argument
    4 directed to relative bargaining strength, sophistication of the parties, or his freedom
    5 to choose litigation. Horne’s primary argument is that, at the time he elected
    6 arbitration, he did not have access to the information he later obtained through
    7 discovery, and therefore could not intelligently formulate a complaint. But we have
    8 routinely enforced arbitration agreements entered into not only before discovery was
    9 available, but before a conflict ever arose. See, e.g., United 
    Tech., 115 N.M. at 2
    , 5,
    
    10 846 P.2d at 308
    , 311. Furthermore, had Horne chosen litigation, he would not have
    11 had access to discovery until after he filed his complaint. See Rule 1-026(A) NMRA
    12 (“Parties may obtain discovery . . . .” (emphasis added)). As in any litigation, Horne
    13 was aware of the facts from his own experience, which were sufficient to allow him
    14 to initiate proceedings that would entitle him to obtain additional evidence.
    15        To the extent that Horne argues that the agreement was procedurally
    16 unconscionable because LANS prepared the demand for arbitration that initiated the
    17 arbitration, we disagree. Horne signed the demand for arbitration over a month after
    18 he signed the agreement to arbitrate. Horne was free to attempt to modify the form
    19 before signing it. Most importantly, however, Horne had already agreed that the
    20
    1 arbitrator would decide the scope of the agreement to arbitrate. Accordingly, Horne
    2 had an avenue in which to raise any arguments that the scope was broader than the
    3 demand that he filed. As we have noted, Horne appears to have done so, although the
    4 statements he has made are perhaps contradictory on this point.
    5 III.   CONCLUSION
    6        For the foregoing reasons, we reverse the order granting summary judgment and
    7 remand for further proceedings consistent with this opinion.
    8        IT IS SO ORDERED.
    9
    10                                        MICHAEL D. BUSTAMANTE, Judge
    11 WE CONCUR:
    12
    13 CELIA FOY CASTILLO, Chief Judge
    14
    15 LINDA M. VANZI, Judge
    21