Stone v. Equifax Information Services LLC ( 2024 )

1 UNITED STATES DISTRICT COURT 2 DISTRICT OF NEVADA 3 * * * 4 THERESA STONE, individually and on Case No. 2:24-cv-00195-GMN-EJY behalf of all others similarly situated, 5 Plaintiff, ORDER 6 v. 7 EQUIFAX INFORMATION SERVICES LLC, 8 Defendant. 9 10 Pending before the Court is Plaintiff Theresa Stone’s Motion for Reconsideration (ECF No. 11 38) that asks the Court to review its Order granting a stay of discovery in this matter (ECF No. 37). 12 Plaintiff does not discuss the standard for reconsideration albeit she applies the standard arguing the 13 Court misapprehends the facts and law. ECF No. 38 at 2-6. 14 I. The Reconsideration Standard. 15 Although not mentioned in any of the Federal Rules of Civil Procedure, motions for 16 reconsideration may be brought under both Rules 59(e) and 60(b). Rule 60(b) is not applicable here. 17 “Under Rule 59(e), a motion for reconsideration should not be granted, absent highly unusual 18 circumstances, unless the district court is presented with newly discovered evidence, committed 19 clear error, or if there is an intervening change in the controlling law.” 389 Orange Street Partners 20 v. Arnold, 179 F.3d 656, 665 (9th Cir. 1999). United States District Court for the District of Nevada 21 Local Rule 59-1 states: “The court possesses the inherent power to reconsider an interlocutory order 22 for cause, so long as the court retains jurisdiction. Reconsideration also may be appropriate if (1) 23 there is newly discovered evidence that was not available when the original motion or response was 24 filed, (2) the court committed clear error or the initial decision was manifestly unjust, or (3) if there 25 is an intervening change in controlling law.” This authority, however, “is governed by the doctrine 26 that a court will generally not reexamine an issue previously decided by the same or higher court in 27 the same case.” Mkhitaryan v. U.S. Bank, N.A., Case No. 2:11-cv-01055-JCM-CWH, 2013 WL 1 211091, at *1 (D. Nev. Jan. 18, 2013) citing Lucas Auto. Eng’g, Inc. v. Bridgestone/Firestone, Inc., 2 275 F.3d 762, 766 (9th Cir. 2001). 3 II. The Court Misstated Plaintiff’s Reference to AES, Which is Apparently a DBA of PHEAA, but Did Not Misstate the Basis of Plaintiff’s Complaint. 4 5 Plaintiff alleges the Court misapprehended two facts warranting reconsideration. Plaintiff 6 says her Complaint asserts “that it was not reasonable for Equifax to rely upon the creditor’s 7 information in issuing its credit report because the creditor, a student lender, was not a reasonable 8 source.” ECF No. 38 at 2. Plaintiff says she has pointed out to the Court (in opposition to Equifax’s 9 Motion to Dismiss) that the Consumer Financial Protection Bureau (“CFPB”) found “private student 10 loan servicers such as” Plaintiff’s loan servicer (PHEAA) treated student loans as non-dischargeable 11 when such loans were discharged in bankruptcy. Id. Plaintiff argues that whether Equifax’s reliance 12 on the information from her loan servicer was reasonable is, therefore, a question of fact. Id. 13 More specifically to the reconsideration Plaintiff seeks, she argues the Court made an error 14 of fact when it did not recognize her loan servicer as the loan servicer mentioned in an exhibit she 15 filed with the Court attached to her Complaint. Id. at 2 citing ECF No. 1, Ex. B, and ECF No. 18, 16 Exhibit A. ECF No. 1 is Plaintiff’s Complaint. Exhibit B, one of eight exhibits in a single 142 page 17 submission, is Plaintiff’s schedule of creditors filed with the bankruptcy court. This schedule lists 18 “AES Bank of America” as a “Student Loan” after which the word “Educational” appears. ECF No. 19 1-3 at 9. PHEAA is not mentioned anywhere in Plaintiff’s schedule of creditors. Id. at 7-23. Exhibit 20 A to ECF No. 18—Equifax’s Motion to Dismiss—is the Bankruptcy Court Docket. ECF No. 18-2. 21 This document mentions neither AES nor PHEAA. 22 Nevertheless, Plaintiff argues AES is identified in her Complaint as a trade name for 23 PHEAA. ECF No. 38 at 2. This is true. ECF No. 1 ¶ 36. To the extent the Court misstated the 24 relationship between PHEAA and AES, the Motion for Reconsideration is granted to correct this 25 error. 26 Plaintiff argues the Court made a second error of fact when it considered her case based on 27 the issuance of a particular credit report when her 140 paragraph Complaint was actually based on 1 “the continued reference in Equifax’s records to Plaintiffs’ [sic] debt as past due” or “charged off.” 2 ECF No. 38 at 3 citing ECF No. 1 ¶ 51. Here, the Court made no error. 3 A review of Plaintiff’s Complaint (ECF No. 1) shows there is no allegation identifying AES, 4 which is defined as the “furnisher” of information to Equifax (a credit reporting agency or “CRA”), 5 as a source on which Equifax could not rely. Rather, Plaintiff attacks AES as knowing her loan was 6 discharged, but not reporting it as such. Id. ¶ 49. Plaintiff then makes the leap that because AES 7 should have reported the student loan as discharged, Equifax’s report of the loan as not discharged 8 was a violation of the FCRA at 15 U.S.C. § 1681e(b). Id ¶ 59. In between, Plaintiff references two 9 complaint letters she sent to Equifax. ECF No. 1-3 at 117, 128. These letters are virtually identical, 10 do not mention PHEAA, do not explain why Plaintiff believes the loans were discharged, and do not 11 cite to anything in the bankruptcy record or other source on which Equifax was supposed to rely to 12 credit her statement as true. Id. Further, Plaintiff admits that Equifax responded to both letters. Id. 13 at 121-124, 131-142. These responses show Equifax followed up on each complaint letter received 14 from Plaintiff updating the credit report and verifying the information Plaintiff disputed was 15 accurate. Id. at 123-24; 135, 137. 16 Plaintiff’s two legal claims arise under one statute, 15 U.S.C. § 1681e(b). Id. at 18:25 and 17 ¶¶ 118-128 (alleging a negligent violation of the statute); at 20:7 and 20-21 ¶¶ 129-139 (alleging a 18 willful violation of the statute). 15 U.S.C. § 1681e(b) states: “Whenever a consumer reporting 19 agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible 20 accuracy of the information concerning the individual about whom the report relates.” (Underlines 21 removed.) Plaintiff alleges that “[i]n preparing Credit Reports, Defendant … failed to use reasonable 22 procedures to ensure maximum possibly [sic] accuracy of information relating to the discharged 23 Non-Qualified Education Loans of Plaintiff and the Class, in violation of 15 U.S.C. § 1681e(b).” 24 ECF No. 1 ¶¶ 122, 133. Plaintiff further alleges Equifax “has no procedure at all to evaluate whether 25 a student loan is a Qualified Education Loan[] that is non-dischargeable[] or a Non-Qualified 26 Education that is discharged in bankruptcy.” Id. ¶¶ 123, 134. Plaintiff goes on to allege Equifax 27 inaccurately reports private student loans even after they are discharged in bankruptcy, and that 1 indicate through a binary code whether each education loan reported was issued for attendance at a 2 Title IV institution” that would then allow a determination of whether the debt was discharged. Id. 3 ¶¶ 124-25, 135-36. 4 After complaining about what her lender (the “furnisher” of information to Equifax) knew, 5 Plaintiff alleges “Equifax accepts whatever information is provided by furnishers without having 6 any procedure to ensure that reporting of that debt is accurate.” Id. ¶ 70. Plaintiff also alleges 7 Equifax did not take “any action to ensure accuracy of dischargeable student loan accounts post- 8 bankruptcy, let alone maximum possible accuracy.” Id. ¶ 71. 9 In its Motion to Dismiss Equifax argues Plaintiff’s contention can be summarized as 10 “Equifax should not have relied on representations by the owner and servicer of her Student Loan 11 that it was past due with an outstanding balance,” should have rejected the representations, and 12 should have done its own research to determine if Plaintiff’s loan was discharged. ECF No. 18 at 7. 13 Equifax, pointing to Plaintiff’s Exhibit C to her Complaint—the Order of Discharge—correctly 14 states the Order does not mention Plaintiff’s student loans specifically and instead states “some debts 15 are not discharged” including “debts for most student loans.” ECF No. 1-3 at 27. Equifax also 16 correctly notes that the docket regarding Plaintiff’s bankruptcy proceeding is silent with respect to 17 an adversary proceeding in which Plaintiff seeks a determination that her student loans were 18 discharged. ECF No. 18-2. The Court’s Order granting Defendant’s Motion to Stay Discovery 19 stated Plaintiff’s Complaint alleges Equifax is a Consumer Reporting Agency that violated the 20 FCRA “by failing to maintain reasonable procedures to assure maximum accuracy of information 21 contained in her credit report as required by 15 U.S.C. 1681e(b).” ECF No. 37 at 1 (internal quote 22 marks omitted). 23 Based on the above discussion the Court finds this summary is accurate. The Court was 24 correct when it stated PHEAA is not listed as a servicer of Plaintiff’s loan on any of her bankruptcy 25 filings; and, Plaintiff points to nothing in the record to the contrary. Instead, Plaintiff points to 26 paragraph 36 in her Complaint in which she states AES is a dba of PHEAA. Importantly, Plaintiff’s 27 Complaint was filed long after Equifax credit reports were created based on then-available 1 determined improperly failed to report the discharge of student loans, Plaintiff does not offer 2 evidence that this fact was part of any information reasonably available to Equifax within the 3 confines of the law to which it is bound under 15 U.S.C. § 1681e(b). The Court finds there is no 4 error in fact requiring revision to its decision to stay discovery. 5 III. The Court Did Not Misapprehend the Law. 6 Plaintiff argues the Court’s reliance on Gauci v. Citi Mortgage, Case No. 2:11-cv-1387, 2012 7 WL 1535654 (C.D. Cal. Apr. 30, 2012), was misplaced.1 ECF No. 38 at 4. The court in Gauci 8 plainly states: “In the Ninth Circuit, credit reports are considered accurate under the FCRA where 9 the credit reporting agencies correctly report information furnished by the creditor, even when there 10 is a pending legal dispute between plaintiff and creditor as to the validity of the debt.” Gauci, 2012 11 WL 1535654 at *5. Plaintiff says, despite this language, it was unreasonable for Equifax to rely on 12 PHEAA’s report that her loan was past due. ECF No. 38 at 5. Plaintiff argues the language of Gauci 13 is taken out of context in her case because Gauci relies on Cravallo v. Equifax Info. Servs., LLC, 629 14 F.3d 876 (9th Cir. 2010), which Grigoryan v. Experian Info Sol. Inc., 84 F.Supp.3d 1044 (C.D. Cal. 15 2014), says was misinterpreted. Id. Plaintiff contends the issue in neither her case nor in Grigoryan 16 was an ongoing legal dispute. Id. at 4-5. Instead, Plaintiff says the information reported by her 17 lender was “objectively false information.” Id. at 5. Interestingly, Plaintiff does not cite the 18 objective false information or the evidence that demonstrate the false information was, in fact, 19 objectively (patently) false. Id. at 5-6. Plaintiff also cites only a portion of the Grigoryan decision. 20 Id. at 5. 21 The Court in Grigoryan explains that in Cravallo and Gauci, as is true here, there was a clear 22 dispute regarding whether the report of the underlying debt was accurate. 84 F.Supp.3d at 1066. 23 Grigoryan goes on to state, credit reporting agencies are “ill-suited” to resolve such disputes. Id. 24 Grigoryan does state the fact of the dispute in that case did not stop the plaintiff from “making a 25 prima face showing” that information on her credit report was factually inaccurate. Id. However, 26 the distinction Grigoryan draws, which Plaintiff ignores, is between patent errors and latent errors 27 in a credit report. Id. at 1066-67 (citing Starkey v. Experian Solutions, Inc., 32 F.Supp.3d 1105 (C.D. 1 Cal. 2014). In Grigoryan, the court held credit report agencies do not violate 15 U.S.C. § 1681e(b) 2 when they “accurately transcribe … information received from a source that the … [agencies] 3 reasonably believe[] to be reputable, and which is credible on its face …” Id. at 1067-68 (collecting 4 cases). Moreover, Grigoryan takes pains to make clear it is not unreasonable for CRAs to rely on 5 information provided by creditors even when the information contains errors. Id. at 1068. 6 Here, the evidence Plaintiff points to suggesting Equifax could not rely on what AES reported 7 is a report that post-dates one credit report at issue and, in any event, does not mention PHEAA. 8 Compare ECF No. 1-3 at 12 (dated January 26, 2023) and ECF No. 25-2. Further “[t]he fact that 9 the information may have been inaccurate does not demonstrate … [Equifax] did not employ 10 reasonable procedures to ensure the accuracy of the information under § 1681e(b) … as its 11 obligations under … the … statute relate to the maintenance and operation of its own internal 12 database rather than to investigation of the accuracy of information received from external sources.” 13 Grigoryan, 84 F.Supp.3d at 1068 (internal citation omitted). Importantly, as explained in Ashcraft 14 v. Welk Resort Group, Corp., Case No. 2:16-cv-02978-JAD-NJK, 2021 WL 950658, at *10 (D. Nev. 15 Mar. 12, 2021), “[t]he Ninth Circuit has not interpreted the … [FCRA] as requiring CRAs to 16 determine if a debt has been discharged when obtaining information or reinvestigating a consumer’s 17 dispute.” See also Cristobal v. Equifax, Inc., Case No. 16-cv-06329-JST, 2017 WL1489274, at *3 18 n.4 (N.D. Cal. Apr. 26, 2017) (noting that the FCRA does not require CRAs to “act as a tribunal or 19 ‘scour’ a bankruptcy file and make judgments about which debts are included”). 20 The above demonstrates the Court made no error of law. In the absence of an error in law, 21 together with an immaterial error of fact, the Court finds no basis for reconsideration. 22 IV. Order 23 Accordingly, IT IS HEREBY ORDERED that Plaintiff’s Motion for Reconsideration (ECF 24 No. 38) is DENIED. 25 Dated this 23rd day of September, 2024. 26 27