State ex rel. McDougald v. Greene (Slip Opinion) ( 2020 )


Menu:
  • [Until this opinion appears in the Ohio Official Reports advance sheets, it may be cited as State
    ex rel. McDougald v. Greene, Slip Opinion No. 2020-Ohio-3686.]
    NOTICE
    This slip opinion is subject to formal revision before it is published in an
    advance sheet of the Ohio Official Reports. Readers are requested to
    promptly notify the Reporter of Decisions, Supreme Court of Ohio, 65
    South Front Street, Columbus, Ohio 43215, of any typographical or other
    formal errors in the opinion, in order that corrections may be made before
    the opinion is published.
    SLIP OPINION NO. 2020-OHIO-3686
    THE STATE EX REL. MCDOUGALD v. GREENE.
    [Until this opinion appears in the Ohio Official Reports advance sheets, it
    may be cited as State ex rel. McDougald v. Greene, Slip Opinion No.
    2020-Ohio-3686.]
    Mandamus—R.C. 149.43—Producing the requested records to a relator in a
    public-records mandamus case moots the claim—A prison kite does not
    constitute hand delivery—Writ denied.
    (No. 2019-0880—Submitted April 28, 2020—Decided July 14, 2020.)
    IN MANDAMUS.
    ________________
    Per Curiam.
    {¶ 1} Relator, Jerone McDougald, filed this original action for a writ of
    mandamus to compel respondent, Larry Greene, the administrative assistant for the
    warden at the Southern Ohio Correctional Facility (“SOCF”), to produce two public
    records. For the reasons explained below, we deny the writ as moot and deny
    McDougald’s requests for an award of court costs and for statutory damages. In
    SUPREME COURT OF OHIO
    addition, we deny McDougald’s motion for leave to amend his complaint and merit
    brief.
    I. BACKGROUND
    {¶ 2} On December 5, 2018, McDougald, who had been an inmate at SOCF,
    submitted a public-records request for a copy of the Department of Administrative
    Services’s general schedule (“the DAS schedule”). And on February 3, 2019, he
    submitted a second public-records request for a copy of a report that had been filed
    by Brian Barney on December 20, 2018, concerning a use-of-force incident
    involving McDougald (“the Barney report”).
    {¶ 3} Greene, the SOCF official responsible for responding to inmates’
    public-records requests, notified McDougald that the Barney report did not exist.
    The record does not indicate what initial response Greene gave, if any, to
    McDougald’s request for the DAS schedule.
    {¶ 4} On June 28, 2019, McDougald filed a complaint for a writ of
    mandamus in this court alleging that Greene had denied both public-records
    requests. In Greene’s answer, he averred that he had provided the DAS schedule
    to McDougald on July 22, 2019—after McDougald filed the complaint. Greene
    continued to assert that the Barney report did not exist. On September 25, we issued
    an alternative writ and ordered the parties to file briefs and submit evidence in
    accordance with S.Ct.Prac.R. 12.05. 
    157 Ohio St. 3d 1414
    , 2019-Ohio-3797, 
    131 N.E.3d 949
    .
    {¶ 5} Greene submitted his evidence on October 15, which included his
    own affidavit. In the affidavit, Greene reiterated that he had provided the DAS
    schedule to McDougald. Greene also attached a “document receipt,” which was
    dated July 22, 2019, and signed by McDougald acknowledging that he had received
    a copy of the DAS schedule. Greene also asserted once more that the Barney report
    did not exist.
    2
    January Term, 2020
    {¶ 6} Two weeks later, however, Greene discovered that the Barney report
    did exist. On October 31, he filed a motion for leave to file newly discovered
    evidence. The motion stated that Greene’s staff had previously searched for a
    stand-alone file containing the Barney report and had not found one. But on
    October 31, according to Greene, he discovered the Barney report in a multipage
    use-of-force report “issued by the Use of Force Committee on April 19, 2018
    [sic].”1 According to the motion, Greene provided the report to McDougald that
    same day. The motion requested leave to submit an additional affidavit attesting to
    these facts.
    {¶ 7} McDougald filed a motion to strike Greene’s motion for leave, and
    Greene responded with a motion to strike McDougald’s motion. We denied both
    motions to strike and granted Greene’s motion for leave to file the additional
    evidence. 
    158 Ohio St. 3d 1404
    , 2020-Ohio-371, 
    139 N.E.3d 908
    . Greene then
    filed his supplemental affidavit with the Barney report.
    {¶ 8} On February 5, 2020, McDougald filed a motion for leave asking to
    amend his complaint and merit brief so that he could allege the following additional
    fact to bolster his request for statutory damages: “[T]hat his public records request
    kite was hand delivered” to Greene. On February 12, we ordered the parties to brief
    the following question: “When none of the statutory delivery methods are available
    to an inmate, does a kite constitute hand delivery?” 
    158 Ohio St. 3d 1404
    , 2020-
    Ohio-371, 
    139 N.E.3d 908
    . Both parties filed supplemental briefs. On May 21,
    2020, we granted Greene’s motion for leave to file a corrected brief. 158 Ohio
    St.3d 1519, 2020-Ohio-3019, 
    145 N.E.3d 307
    .
    1. Given that the Barney report was not drafted until December 20, 2018, the Use of Force
    Committee’s report was likely drafted on April 19, 2019, not 2018.
    3
    SUPREME COURT OF OHIO
    II. LEGAL ANALYSIS
    A. The merits of McDougald’s public-records case
    {¶ 9} Ohio’s Public Records Act, R.C. 149.43(B)(1), requires a public
    office to make copies of public records available to any person on request and
    within a reasonable period of time.           R.C. 149.43(B)(1).   Mandamus is an
    appropriate remedy by which to compel compliance with R.C. 149.43. R.C.
    149.43(C)(1)(b); State ex rel. Physicians Commt. for Responsible Medicine v. Ohio
    State Univ. Bd. of Trustees, 
    108 Ohio St. 3d 288
    , 2006-Ohio-903, 
    843 N.E.2d 174
    ,
    ¶ 6. However, producing the requested records to a relator in a public-records
    mandamus case moots the claim. State ex rel. Glasgow v. Jones, 
    119 Ohio St. 3d 391
    , 2008-Ohio-4788, 
    894 N.E.2d 686
    , ¶ 27.
    {¶ 10} Greene submitted his own affidavit and McDougald’s signed receipt
    as evidence to establish that he gave the DAS schedule to McDougald in July 2019.
    And McDougald has conceded in his merit brief that he received the DAS schedule.
    Therefore, McDougald’s request for a writ of mandamus to compel Greene to
    provide him with the DAS schedule is moot.
    {¶ 11} As for the Barney report, Greene attests in his supplemental affidavit
    that he located it and promptly turned it over to McDougald. Greene also submitted
    McDougald’s signed acknowledgement that he received a copy of the Barney
    report. These facts do not seem to be in dispute. Therefore, the mandamus claim
    seeking the Barney report is also moot.
    {¶ 12} We deny McDougald’s request for a writ of mandamus as moot.
    B. Statutory damages
    {¶ 13} A person requesting public records is entitled to an award of
    statutory damages “if a court determines that the public office or the person
    responsible for [the] public records failed to comply with an obligation in
    accordance with division (B) of this section.” R.C. 149.43(C)(2). Statutory
    damages shall be awarded “when a court determines that the public office failed to
    4
    January Term, 2020
    comply with an obligation to provide access to the records.” State ex rel. Rogers v.
    Dept. of Rehab. & Corr., 
    155 Ohio St. 3d 545
    , 2018-Ohio-5111, 
    122 N.E.3d 1208
    ,
    ¶ 23. But, even if a relator does not prevail on the mandamus claim, it is still
    possible for him to receive an award of statutory damages. See, e.g., State ex rel.
    Kesterson v. Kent State Univ., 
    156 Ohio St. 3d 13
    , 2018-Ohio-5108, 
    123 N.E.3d 887
    , ¶ 22 (holding that even though relator’s mandamus claims were moot, an
    award of statutory damages was warranted nonetheless, because respondent took
    an unreasonable length of time to produce the records); Kesterson v. Kent State
    Univ., 
    156 Ohio St. 3d 22
    , 2018-Ohio-5110, 
    123 N.E.3d 895
    , ¶ 32 (same).
    {¶ 14} A requester may qualify for statutory damages under the current
    version of R.C. 149.432 only when he “transmits a written request [for the public
    records] by hand delivery, electronic submission, or certified mail * * * to the
    public office or person responsible for the requested public records.”                        R.C.
    149.43(C)(2). A requester who fails to prove that delivery was accomplished by
    one of the methods authorized in R.C. 149.43(C)(2) is ineligible to receive an award
    of statutory damages. See State ex rel. Penland v. Dept. of Rehab. & Corr., 
    158 Ohio St. 3d 15
    , 2019-Ohio-4130, 
    139 N.E.3d 862
    , ¶ 16 (denying relator’s request
    for an award of statutory damages under the applicable version of R.C. 149.43
    because “no evidence suggest[ed] that [relator] delivered his request * * * by hand
    or certified mail”); State ex rel. Hogan-Lovells U.S., L.L.P. v. Dept. of Rehab. &
    Corr., 
    156 Ohio St. 3d 56
    , 2018-Ohio-5133, 
    123 N.E.3d 928
    , ¶ 35 (plurality
    opinion) (concluding that under the applicable version of R.C. 149.43 , a public-
    records request served by e-mail did not support an award of statutory damages).
    A requester seeking statutory damages must prove the method of delivery by clear
    2. Public-records requests are governed by the version of R.C. 149.43 that was in effect at the time
    that the request was made. State ex rel. Cordell v. Paden, 
    156 Ohio St. 3d 394
    , 2019-Ohio-1216,
    
    128 N.E.3d 179
    , ¶ 11. The current version of R.C. 149.43 as amended by 2018 Sub.H.B. No. 312,
    took effect in November 2018 and governs McDougald’s requests.
    5
    SUPREME COURT OF OHIO
    and convincing evidence. State ex rel. Martin v. Greene, 
    156 Ohio St. 3d 482
    , 2019-
    Ohio-1827, 
    129 N.E.3d 419
    , ¶ 9.
    1. A prison kite does not constitute hand delivery
    {¶ 15} McDougald delivered his public-records requests through the
    prison’s kite system. In his supplemental brief, McDougald argues that “when none
    of the statutory delivery methods are available to an inmate, a kite constitutes hand
    delivery.”
    {¶ 16} The prison’s kite system is “the means of two-way communication
    between all levels of staff and inmates.”        DRC Policy 50-PAM-02, at 6,
    https://drc.ohio.gov/Portals/0/Policies/DRC%20Policies/50-PAM-02%20(12-
    2019).pdf?ver=2019-12-09-140951-550           (accessed      May      15,      2020)
    [https://perma.cc/CE3L-J99N]. In order to submit kites, inmates at SOCF use a
    form that has been prepared by DRC. The inmate fills in identifying information
    on the front of the form and then writes his question, concern, or public-records
    request on the back of the form. Captain James Whitman, the officer in charge of
    the mail operations at SOCF, stated in his affidavit attached to Greene’s
    supplemental brief that each cell block has a sealed “Kite Drop-box,” into which
    inmates drop their completed kites. The kite drop boxes are then taken to the
    mailroom, where the mailroom staff sorts the kites and delivers them to the
    appropriate recipients.
    {¶ 17} “Neither the statute nor case law [construing R.C. 149.43] indicates
    exactly what ‘hand delivery’ means.” State ex rel. Carr v. London Corr. Inst., 
    144 Ohio St. 3d 211
    , 2015-Ohio-2363, 
    41 N.E.3d 1203
    , ¶ 40. Although “hand delivery”
    does not necessarily require a face-to-face handoff with the ultimate recipient—
    handing the request to another prison official can be sufficient.
    Id. According to
    McDougald’s supplemental brief, “a kite constitutes hand delivery as it is a means
    of two-way communication between all levels of staff within the institution and a
    kite is handed to institution staff who address any issues an inmate may have.”
    6
    January Term, 2020
    (Emphasis added.)        However, the evidence in the record does not support
    McDougald’s unsworn description of the prison’s kite system. According to
    Captain Whitman’s affidavit, the inmate places the kite into a sealed lockbox, and
    the box is conveyed to a central location for sorting and distribution. A kite is
    therefore more analogous to sending a letter through the regular U.S. mail, in which
    correspondence is customarily retrieved from a box and passes through multiple
    hands before being delivered to its intended recipient. And regular U.S. mail
    delivery, unlike certified-mail delivery, does not qualify the sender of a public-
    records request for statutory damages.
    {¶ 18} Because the prison’s kite system more closely resembles an
    insufficient form of delivery—i.e., regular U.S. mail delivery—we hold that
    delivery of a public-records request through a prison’s kite system does not qualify
    a requester for an award of statutory damages under R.C. 149.43(C)(2).
    2. McDougald’s motion for leave to amend
    {¶ 19} On February 5, 2020, McDougald filed a motion for leave to amend
    his complaint and merit brief “to specify that his public records request kite was
    hand delivered to Larry Greene during his inmate communication weekly rounds
    pursuant to []DRC policy 50-PAM-02.”3 In Carr at ¶ 40, we held that “hand
    delivery of the [public-records] requests to a prison official fulfilled the delivery
    requirement of [R.C. 1493.43].” Presumably, McDougald is attempting to amend
    his complaint and merit brief so that in the event that this court determines that his
    kite does not qualify as hand delivery, he may still qualify for an award of statutory
    damages.
    {¶ 20} We deny McDougald’s motion for leave to amend his complaint and
    merit brief because the amendment would be futile. See ISCO Indus., Inc. v. Great
    Am. Ins. Co., 1st Dist. Hamilton No. C-180636, 2019-Ohio-4852, ¶ 52 (holding that
    3. DRC policy 50-PAM-02 at 2-3, requires specific officers to visit inmate-living and inmate-
    activity areas on a weekly basis.
    7
    SUPREME COURT OF OHIO
    a court properly denies a request for leave to amend under Civ.R. 15(A) when an
    amendment would be futile). To be eligible for statutory damages, McDougald
    must prove that he used a qualifying method of delivery by clear and convincing
    evidence. Martin, 
    156 Ohio St. 3d 482
    , 2019-Ohio-1827, 
    129 N.E.3d 419
    , at ¶ 9.
    McDougald has sought to amend his complaint and his merit brief, but he has not
    introduced evidence, such as an affidavit, to establish that he personally handed the
    kites to Greene. Greene, however, has submitted evidence that he did not enter
    McDougald’s cell block or speak to him on December 5, 2018, or February 3, 2019.
    {¶ 21} The burden of proof as to the delivery method of a public-records
    request falls on McDougald. Amending his complaint and merit brief will not
    provide him with any additional evidence and certainly not with evidence sufficient
    to meet his burden. The motion for leave is therefore denied.
    {¶ 22} Based on the foregoing, we find that McDougald did not deliver his
    two public-record requests by one of the qualifying statutory delivery methods and
    therefore deny his request for an award of statutory damages.4
    C. Court costs
    {¶ 23} Finally, McDougald contends that he is entitled to an award of court
    costs. Unlike statutory damages, court-cost awards are not dependent on the
    requester’s use of any specific method of delivery. When a court grants a writ of
    mandamus ordering a public official to produce records, the court shall order an
    award of court costs, R.C. 149.43(C)(3)(a)(i). But we are not granting a writ of
    mandamus in this case because the requested records have already been produced.
    {¶ 24} Therefore, McDougald’s claim for an award of costs is governed by
    R.C. 149.43(C)(3)(a)(ii), which states that “[i]f a court makes a determination
    described in division (C)(3)(b)(iii) of this section, the court shall determine and
    4. We note that McDougald could have sent his public-records requests by certified mail. As stated
    by Captain Whitman in his affidavit, DRC policy “requires that all institutions provide certified mail
    services for inmates,” and that SOCF “continue[s] to make certified mail available to all inmates.”
    8
    January Term, 2020
    award to the relator all court costs.” R.C. 149.43(C)(3)(b)(iii) states that a court
    may award reasonable attorney’s fees to the relator when:
    The public office or the person responsible for the public
    records acted in bad faith when the office or person voluntarily made
    the public records available to the relator for the first time after the
    relator commenced the mandamus action, but before the court issued
    any order concluding whether or not the public office or person was
    required to comply with division (B) of this section. No discovery
    may be conducted on the issue of the alleged bad faith of the public
    office or person responsible for the public records. This division
    shall not be construed as creating a presumption that the public office
    or the person responsible for the public records acted in bad faith
    when the office or person voluntarily made the public records
    available to the relator for the first time after the relator commenced
    the mandamus action, but before the court issued any order described
    in this division.
    {¶ 25} For purposes of this opinion, we are going to assume that it is
    possible for a pro se requester like McDougald to be eligible for court costs under
    R.C. 149.43(C)(3)(a)(ii) without issuing a holding on that exact issue.5 McDougald
    contends that Greene’s bad faith is demonstrated by the fact that Greene did not
    produce the DAS schedule until after McDougald filed a complaint for a writ of
    5. We have not yet decided whether an award of attorney’s fees under R.C. 149.43(C)(3)(b)(iii) is a
    condition precedent to an award of court costs under R.C. 149.43(C)(3)(a)(ii). Two appellate courts
    have held that R.C 149.43(C)(3)(a)(ii) does not make an actual award of attorney’s fees a condition
    precedent to an award of court costs. See Crenshaw v. Cleveland Law Dept., 8th Dist. Cuyahoga
    No. 108519, 2020-Ohio-921, ¶ 57 (contemplating award of court costs in favor of pro se requester
    who was ineligible for an award of attorney’s fees); State ex rel. Bristow v. Baxter, 6th Dist. Erie
    No. E-18-026, 2019-Ohio-214, ¶ 47 (same).
    9
    SUPREME COURT OF OHIO
    mandamus. But R.C. 149.43(C)(3)(b)(iii) does not create a presumption that the
    person responsible for retrieving the public records acted in bad faith when he
    makes the records available to the requester for the first time after the requester
    files a petition for a writ of mandamus, but before a court issues a writ. In other
    words, a court’s finding of “bad faith” under R.C. 149.43(C)(3)(b)(iii) must be
    based on more evidence than what McDougald has produced.
    {¶ 26} “ ‘The term “bad faith” generally implies something more than bad
    judgment or negligence.’ ” State v. Powell, 
    132 Ohio St. 3d 233
    , 2012-Ohio-2577,
    
    971 N.E.2d 865
    , ¶ 81, quoting State v. Tate, 5th Dist. Fairfield No. 07 CA 55, 2008-
    Ohio-3759, ¶ 13. Bad faith “ ‘ “imports a dishonest purpose, moral obliquity,
    conscious wrongdoing, breach of a known duty through some ulterior motive or ill
    will partaking of the nature of fraud. It also embraces actual intent to mislead or
    deceive another.” ’ ”
    Id., quoting Hoskins
    v. Aetna Life Ins. Co., 
    6 Ohio St. 3d 272
    ,
    276, 
    452 N.E.2d 1315
    (1983), quoting Slater v. Motorists Mut. Ins. Co., 174 Ohio
    St. 148, 
    187 N.E.2d 45
    (1962), paragraph two of the syllabus, overruled on other
    grounds, Zoppo v. Homestead Ins. Co., 
    71 Ohio St. 3d 552
    , 
    664 N.E.2d 397
    (1994),
    paragraph one of the syllabus. McDougald has not alleged any facts to suggest that
    Greene acted in bad faith in his handling of McDougald’s request for the DAS
    schedule.
    {¶ 27} Nor is there evidence of bad faith regarding the Barney report. As
    recently as October 2019, Greene swore in an affidavit that he believed the Barney
    report did not exist. Greene reached this conclusion because he looked for the
    report in a stand-alone file, but failed to find it. When Greene later found the report
    in a package of documents, he provided it to McDougald that very same day.
    {¶ 28} McDougald suggests that Greene was untruthful when he claimed
    that the Barney report did not exist. As evidence, McDougald submitted a conduct
    report prepared by a different officer, describing an incident involving McDougald
    10
    January Term, 2020
    and Barney, in which Barney “deployed a short burst of OC spray”6 for purposes
    of restraining McDougald. McDougald’s argument appears to be that since DRC
    regulations require Barney to prepare a report after such an incident, the report must
    have been prepared. Although this line of reasoning may prove that Barney should
    have written a report, it does not prove that he actually wrote a report, and it
    certainly does not prove that Greene was untruthful when he said that he could not
    locate the report and believed that it did not exist.
    {¶ 29} We deny McDougald’s request for court costs.
    III. CONCLUSION
    {¶ 30} Based on the foregoing, we deny McDougald’s motion for leave to
    amend his complaint and merit brief, deny the writ of mandamus as moot, and
    decline to award McDougald statutory damages or court costs.
    Writ denied.
    O’CONNOR, C.J., and FRENCH, FISCHER, DEWINE, and DONNELLY, JJ.,
    concur.
    KENNEDY, J., dissents, with an opinion joined by STEWART, J.
    _________________
    KENNEDY, J., dissenting.
    {¶ 31} Ohio’s Public Records Act, R.C. 149.43, allows for statutory
    damages when a public-records request that was delivered by hand goes
    unanswered for an unreasonable length of time. R.C. 149.43(C)(2); State ex rel.
    Kesterson v. Kent State Univ., 
    156 Ohio St. 3d 13
    , 2018-Ohio-5108, 
    123 N.E.3d 887
    , ¶ 22. The issue in this case is whether the use of a kite—a means of
    communication approved by the Ohio Department of Rehabilitation and
    Corrections (“DRC”) and used by incarcerated individuals to communicate with
    prison officials—constitutes “hand delivery” for purposes of R.C. 149.43. If a kite
    6. “OC spray” is another term for pepper spray. See Henley v. Dept. of Rehab. & Corr., Ct. of
    Claims No. 2014-00275, 2016-Ohio-1276, ¶ 5.
    11
    SUPREME COURT OF OHIO
    constitutes hand delivery, then an incarcerated individual who submits his public-
    records request by kite is eligible for statutory damages if the public office from
    which he requests the record fails to comply with R.C. 149.43. Before today, this
    court has not explicitly held whether a public-records request transmitted by kite
    constitutes hand delivery.
    {¶ 32} The majority opinion does answer the question, but does so without
    applying the plain language of the statute. Instead, in reaching its holding, the
    majority opinion resorts to an inapt analogy comparing the prison’s kite system to
    the United States mail system. In the end, the majority opinion makes clear that
    analysis is immaterial; the important thing is that the majority opinion’s desired
    result will stand: prison officials may ignore or unreasonably delay responding to
    public-records requests made by incarcerated individuals without the fear of any
    penalty. That includes instances like the one in this case in which respondent, Larry
    Greene, unreasonably delayed responding to the public-records request from
    relator, Jerone McDougald, for a report regarding a correctional officer’s use of
    force against him. Today, this court diminishes the right of a particular group of
    people—incarcerated individuals—to receive the public records that they have
    properly requested under R.C. 149.43, and thereby has created a collateral
    consequence of incarceration. The plain language of R.C. 149.43 requires this court
    to hold that a public-records request submitted by kite constitutes hand delivery and
    that the incarcerated individual who submitted the request is therefore eligible for
    statutory damages. Accordingly, I dissent.
    Factual background
    {¶ 33} At the time that McDougald made his public-records requests, he
    was incarcerated at the Southern Ohio Correctional Facility (“SOCF”). Greene is
    the administrative assistant to the warden and is the person tasked with responding
    to incarcerated individuals’ public-records requests at SOCF. On December 5,
    2018, McDougald used a kite to request a copy of the Department of Administrative
    12
    January Term, 2020
    Services’ general schedule (“the DAS schedule”). On February 3, 2019, using
    another kite, he submitted a second public-records request for a copy of a report
    that had been filed by Brian Barney on December 20, 2018, concerning a use-of-
    force incident involving McDougald (“the Barney report”). Greene confirms that
    the warden’s office received both requests.
    {¶ 34} On February 13, 2019, Greene sent a response to McDougald stating,
    “Your request for an Incident Report filed by Brian Barney on December 20, 2018
    does not exist. This is according to the secretary that searched the records to fulfill
    this public record request.” The record in this case does not contain a response
    from Greene regarding McDougald’s request for the DAS schedule.
    {¶ 35} On June 28, 2019, McDougald filed a complaint for a writ of
    mandamus in this court claiming that Greene denied his request for the DAS
    schedule on December 7, 2018, and his request for the Barney report on February
    13, 2019. Noting that “[a] person who transmits a valid written request for public
    records by hand delivery is entitled to receive statutory damages,” McDougald
    sought statutory damages in the amount of $1,000.
    {¶ 36} Greene filed an answer on July 22, 2019, stating that he had provided
    the DAS schedule to McDougald that same day—July 22. Greene also asserted
    that on February 13, he had told McDougald that the Barney report did not exist.
    On September 25, this court issued an alternative writ and ordered the parties to file
    briefs and submit evidence in accordance with S.Ct.Prac.R. 12.05. 
    157 Ohio St. 3d 1414
    , 2019-Ohio-3797, 
    131 N.E.3d 949
    .
    {¶ 37} Greene submitted evidence on October 15, 2019, including his own
    affidavit, in which he stated, “My response to Relator McDougald that an incident
    report filed by Brian Barney on December 20, 2018 does not exist, still stands as it
    is the correct response to his request.” But in an October 31, 2019 motion for leave
    to file newly discovered evidence, Greene changed course, admitting that the
    Barney report did exist, stating that “it was just discovered that the Incident Report
    13
    SUPREME COURT OF OHIO
    was included in a packet of information and documents reviewed and maintained
    by the SOCF Use of Force Committee.”            Greene reported that he provided
    McDougald the Barney report on October 31, 2019, almost nine months from when
    he had asked for it. The Barney report was drafted on December 20, 2018, so it
    existed when McDougald made his public-records request.
    {¶ 38} On February 5, 2020, McDougald filed a motion for leave to amend
    his complaint and brief, asking to amend his complaint “to specify that his public
    records request kite was hand delivered to Larry Greene during his inmate
    communication weekly rounds * * * on December 5, 2018 and February 3, 2019.”
    McDougald submitted no affidavit in support of that motion, and the majority
    denies the motion today.
    {¶ 39} On February 12, this court ordered briefing on the following issue:
    “When none of the statutory delivery methods are available to an inmate, does a
    kite constitute hand delivery?” 
    158 Ohio St. 3d 1404
    , 2020-Ohio-371, 
    139 N.E.3d 908
    . It is regrettable that the phrasing of the question is imprecise; the wording
    seems to assume that a kite is not “a statutory delivery method[ ] available to an
    inmate,” and that if an incarcerated individual has the financial wherewithal to send
    a certified-mail request or has access to e-mail, a kite cannot constitute hand
    delivery. What the court really asks—and the question the majority answers—is
    whether a kite constitutes hand delivery.
    The kite system
    {¶ 40} “A ‘kite’ is written by an inmate to a member of the prison staff and
    is ‘a means for inmates to contact staff members inside [an] institution.’ ” State ex
    rel. Martin v. Greene, 
    156 Ohio St. 3d 482
    , 2019-Ohio-1827, 
    129 N.E.3d 419
    , ¶ 3,
    fn. 1, quoting State v. Elmore, 5th Dist. Richland No. 16CA52, 2017-Ohio-1472,
    ¶ 15. Pursuant to a DRC policy, “[t]he inmate kite system shall be utilized as the
    means of two-way communication between all levels of staff and inmates.” DRC
    Policy 50-PAM-02, at 6, https://drc.ohio.gov/Portals/0/Policies/DRC%20Policies
    14
    January Term, 2020
    /50-PAM-02%20(12-2019).pdf?ver=2019-12-09-140951-550 (accessed June 15,
    2020) [https://perma.cc/R42H-UHK2]. DRC’s protocol for responding to kites is
    to answer each kite “within seven (7) calendar days.”
    Id. Kites must
    also receive
    an entry in the prison’s kite log.
    Id. And responses
    must be “either written directly
    on the kite received or on the Kite Response form.”
    Id. Here, Greene
    used the kite-
    response form.
    {¶ 41} The kite form that inmates use is created by the DRC. Each kite is
    preprinted and contains instructions. The instructions include, “[W]rite only to the
    Department that handles the problem you have. Others will merely forward your
    kite,” and, “Kites are to be used only for communication between inmates and
    Institutional Staff and not for any other purpose.” Inmates name the person to
    whom they want the kite delivered and also circle the job title or work area of the
    person to whom they want it delivered from a list that includes: warden, deputy
    warden, the Library, Records, and others. At SOCF, incarcerated individuals
    deposit their completed kites in a locked container. Each cell block has a kite
    lockbox. If an incarcerated individual is unable to leave his cell, an on-duty
    corrections officer will walk the lockbox to the inmate so that he can drop the kite
    into the secured lockbox. The lockboxes are then taken to the mailroom, where the
    kites are sorted and then delivered to the addressee.
    Statutory damages
    {¶ 42} Pursuant to R.C. 149.43(C)(2),7 a person who makes a public-
    records request “shall be entitled to recover * * * statutory damages * * * if a court
    determines that the public office or the person responsible for public records failed
    to comply with an obligation in accordance with” R.C. 149.43(B).                              R.C.
    7. Public-records requests are governed by the version of R.C. 149.43 that was in effect at the time
    that the request was made. State ex rel. Cordell v. Paden, 
    156 Ohio St. 3d 394
    , 2019-Ohio-1216,
    
    128 N.E.3d 179
    , ¶ 11. The version of the Public Records Act that governs McDougald’s requests,
    R.C. 149.43 as amended by 2018 Sub.H.B. No. 312, took effect in November 2018 and governs
    McDougald’s requests.
    15
    SUPREME COURT OF OHIO
    149.43(B)(1) states that “a public office or person responsible for public records
    shall make copies of the requested public record available to the requester at cost
    and within a reasonable period of time.” (Emphasis added.) Greene does not argue
    that he provided the records to McDougald within a reasonable period of time. He
    unquestionably failed to comply with an obligation imposed by R.C. 149.43(B).
    {¶ 43} Therefore, McDougald is substantively eligible for statutory
    damages. The purpose of awarding statutory damages is to provide “compensation
    for injury arising from lost use of the requested information. The existence of this
    injury shall be conclusively presumed.” R.C. 149.43(C)(2). Statutory damages are
    calculated at the rate of $100 for every business day the public office or person
    responsible for the requested public records fails to comply with an obligation
    under R.C. 149.43(B), starting from the date of the filing of a complaint in
    mandamus, with a maximum award of $1,000. R.C. 149.43(C)(2). Given the time
    that passed from when McDougald filed his complaint to when Greene produced
    the Barney report, McDougald is eligible for the statutory maximum.
    {¶ 44} However, a court may reduce or decline to award statutory damages
    if it finds that based on the law as it existed at the time that the public office
    allegedly failed to comply with R.C. 149.43, “a well-informed public office * * *
    reasonably would believe that the conduct * * * did not constitute a failure to
    comply * * * with [R.C. 149.43(B)],” R.C. 149.43(C)(2)(a), and that “a well-
    informed public office * * * reasonably would believe that the conduct * * * of the
    public office * * * would serve the public policy that underlies the authority that is
    asserted as permitting that conduct,” R.C. 149.43(C)(2)(b).
    {¶ 45} Under this standard, McDougald would be entitled to a full award of
    statutory damages. The factors that allow a court to reduce statutory damages under
    R.C. 149.43(C)(2) do not apply here. No well-informed public office or person
    responsible for the requested public records would believe that failing to provide
    McDougald the Barney report for nearly nine months or the DAS schedule for more
    16
    January Term, 2020
    than seven months constituted compliance with R.C. 149.43. And no such public
    office or person would believe that Greene’s failure to provide the public records
    served any public policy underlying R.C. 149.43.
    {¶ 46} Therefore, the only thing keeping McDougald from being awarded
    statutory damages in this case is the procedural hurdle that such damages are
    available to him only if he “transmit[ted] a written request by hand delivery,
    electronic submission, or certified mail.” And that brings us to the question upon
    which we ordered briefing.
    A kite qualifies as hand delivery under R.C. 149.43(C)(2)
    {¶ 47} Our main objective in applying a statute is to determine and then
    give effect to the legislature’s intent, State ex rel. Solomon v. Police & Firemen’s
    Disability & Pension Fund Bd. of Trustees, 
    72 Ohio St. 3d 62
    , 65, 
    647 N.E.2d 486
    (1995), which is decided by reviewing the language of the statute itself, Stewart v.
    Trumbull Cty. Bd. of Elections, 
    34 Ohio St. 2d 129
    , 130, 
    296 N.E.2d 676
    (1973).
    “When the statutory language is plain and unambiguous, and conveys a clear and
    definite meaning, we must rely on what the General Assembly has said.” Jones v.
    Action Coupling & Equip., Inc., 
    98 Ohio St. 3d 330
    , 2003-Ohio-1099, 
    784 N.E.2d 1172
    , ¶ 12, citing Symmes Twp. Bd. of Trustees v. Smyth, 
    87 Ohio St. 3d 549
    , 553,
    
    721 N.E.2d 1057
    (2000).        “An unambiguous statute is to be applied, not
    interpreted.” Sears v. Weimer, 
    143 Ohio St. 312
    , 
    55 N.E.2d 413
    (1944), paragraph
    five of the syllabus.
    {¶ 48} R.C. 149.43(C)(2) states:
    If a requester transmits a written request by hand delivery
    * * * to inspect or receive copies of any public record * * * to the
    public office or person responsible for the requested public records,
    * * * the requester shall be entitled to recover the amount of
    statutory damages set forth in this division if a court determines that
    17
    SUPREME COURT OF OHIO
    the public office or the person responsible for public records failed
    to comply with an obligation in accordance with division (B) of this
    section.
    {¶ 49} “Hand delivery” is not defined in R.C. 149.43 and we therefore
    construe its meaning according to its common usage. R.C. 1.42. We do not need
    to employ dictionaries to know that “hand delivery” means delivery by hand or
    personally transporting something. For purposes of this case, the key language
    from the statute is that hand delivery of a public-records request does not have to
    be made to a specific person. Instead, the request may be transmitted by hand
    delivery to the public office. Therefore, if hand delivery is made to the public office,
    the requester is eligible for statutory damages. “ ‘Public office’ includes any state
    agency, public institution, political subdivision, or other organized body, office,
    agency, institution, or entity established by the laws of this state for the exercise of
    any function of government.” R.C. 149.011(A). Because SOCF is a public
    institution operated by a state agency, it qualifies as a “public office.” See State ex
    rel. Rogers v. Dept. of Rehab. & Corr., 
    155 Ohio St. 3d 545
    , 2018-Ohio-5111, 
    122 N.E.3d 1208
    , ¶ 6.
    {¶ 50} McDougald hand delivered his public-records requests to SOCF
    when he deposited his kite into the receptacle within the public office that is
    designated to accept public-records requests from incarcerated individuals. The
    fact that McDougald resided within the very public office where he made his hand
    delivery does not matter. R.C. 149.43(C)(2) does not care that his trip was short.
    The only thing that matters is that he achieved delivery by hand to the public office.
    {¶ 51} The majority neither applies nor interprets R.C. 149.43(C)(2).
    Instead, the majority reaches its desired result by using a faulty analogy. The
    majority focuses on SOCF’s kite procedure and fixates on the words “sealed
    lockbox,” majority opinion at ¶ 17, and concludes that since the regular U.S. mail
    18
    January Term, 2020
    delivery also uses secured boxes to hold mail, the SOCF kite system is the same as
    regular U.S. mail. According to the majority, because an incarcerated individual
    places his kite into a sealed lockbox and the box is conveyed to a central location
    for sorting and distribution, a kite request is “therefore more analogous to sending
    a letter through the regular U.S. mail, in which correspondence is customarily
    retrieved from a box and passes through multiple hands before being delivered to
    its intended recipient.” Majority opinion at ¶ 17. The majority then reasons that
    since regular U.S. mail delivery does not qualify a requester of public records for
    statutory damages, a person who makes a request using a kite does not qualify to
    receive statutory damages.
    {¶ 52} But an incarcerated individual’s hand delivery of a public-records
    request to the public office has been achieved once he places the kite in the lockbox.
    How the public office routes the public-records request once it has been received is
    irrelevant under R.C. 149.43(C)(2). Whether the public office moves a sealed
    lockbox to a central-distribution point or whether it distributes the request by carrier
    pigeon does not matter. Ohio’s Public Records Act does not involve itself with the
    minutiae of how a request moves through a bureaucracy. Ohio’s Public Records
    Act simply provides that when the public office receives a public-records request,
    it must respond within a reasonable amount of time. If the public office fails to
    respond or takes too long to respond, it is liable for statutory damages if the request
    was delivered by a qualifying method. Here, hand delivery occurred when the
    requests went into the lockbox.
    {¶ 53} Further, SOCF’s kite system is nothing like the regular U.S. mail.
    The incarcerated person is not paying a separate entity to deliver his message. The
    kite never leaves SOCF. No personnel other than employees of the recipient public
    office ever touch the kite. There is no separate agency acting as an intermediary.
    The sealed-lockbox system would be analogous to the U.S. mail only if U.S. mail
    delivery were achieved by each sender carrying his own letter to the recipient’s
    19
    SUPREME COURT OF OHIO
    address himself, entering the recipient’s home or place of business, and placing the
    piece of mail in a receptacle inside the recipient’s home or business. In other words,
    the two delivery methods are not analogous at all.
    {¶ 54} If the majority truly believes the kite system is analogous to the U.S.
    mail—which it is assuredly not for the reasons stated above—it is analogous to a
    certain species of U.S. mail: certified mail. DRC policy requires that the recipient
    respond within seven days after receiving the kite by returning the kite with an
    answer written on it or by completing and delivering a kite-response form. See
    DRC Policy 50-PAM-02, at 6. Through the use of the kite log and the receipt
    system, an inmate can be assured that his kite was delivered, as with certified mail.
    {¶ 55} But analogies are unnecessary. McDougald did all he needed to do
    in order to qualify for an award of statutory damages under R.C. 149.43(C)(2)—he
    hand delivered his public-records requests to the public office. R.C. 149.43(C)(2)
    concerns itself with the manner of delivery—hand delivery, e-mail, or certified
    mail. It leaves to the public office where to take delivery; R.C. 149.43(E)(2) allows
    the public office to adopt its own public-records policy for responding to public-
    records requests. SOCF has determined that public-records requests may be
    dropped into lockboxes in each cell block. Once the kite enters the lockbox,
    delivery has been made to the public office. The majority is wrapped up in how
    the request is routed through SOCF after delivery has been made to the public
    office. But the public office’s determination of what employee or official should
    address the request and how that request reaches that person once it is delivered to
    the public office are irrelevant, since R.C. 149.43(C)(2) requires only delivery by
    hand to the public office. The majority wants to point to the multiple hands the kite
    may go through until it reaches its destination within the public office. The majority
    confuses distribution with delivery. The simple, statutory truth is that once a kite
    hits the lockbox, it is delivered.
    20
    January Term, 2020
    {¶ 56} SOCF designated the place where public-records requests are to be
    deposited, and McDougald deposited his requests there. Had he not been an inmate,
    but a person who delivered his public-records requests to SOCF and deposited them
    in a secure lockbox designated for the delivery of public-records requests, would
    the majority hesitate to award him statutory damages? Obviously, the secured
    lockbox is employed by the institution to prevent allegations of destruction or the
    accidental misplacement of an inmate’s kite. The secured lockbox also achieves a
    level of trust between the incarcerated individual and staff of the institution that the
    kite will not be tampered with and assures incarcerated individuals that they will be
    heard. That is why SOCF’s policy requires that when someone who is on restriction
    and confined to a cell wants to deposit a kite, the correctional officer has to take the
    secured lockbox to the incarcerated individual.
    {¶ 57} Even if McDougald were required to hand deliver his request to the
    “person responsible for the requested records,” R.C. 149.43(C)(2), and not just to
    the public office, he did just that. In State ex rel. Carr v. London Corr. Inst., 
    144 Ohio St. 3d 211
    , 2015-Ohio-2363, 
    41 N.E.3d 1203
    , ¶ 40, this court determined that
    a prisoner hand delivered his public-records request when he gave the request to a
    prison official who he knew would deliver it to the public-records custodian. In
    Carr, the requesting prisoner was not allowed into the restricted area where the
    public-records custodian worked and therefore could not personally hand his
    public-records request to the public-records custodian. This court determined that
    Carr’s hand delivery of his public-records request to a prison official who could
    then pass on the request to the public-records custodian fulfilled the statute’s hand-
    delivery requirement.
    {¶ 58} This is what McDougald did in this case. The kite form told him that
    his public-records requests would be delivered to the department that would handle
    his request. SOCF’s kite system allows an inmate to hand deliver a public-records
    request that he knows that will be delivered, pursuant to prison policy, by a prison
    21
    SUPREME COURT OF OHIO
    official to the person listed on the kite. Therefore, as in Carr, McDougald’s
    delivery to an intermediary constitutes hand delivery.
    Conclusion
    {¶ 59} “The award of statutory damages shall not be construed as a penalty,
    but as compensation for injury arising from lost use of the requested information.
    The existence of this injury shall be conclusively presumed.” R.C. 149.43(C)(2).
    McDougald waited nearly nine months to receive the Barney report regarding an
    incident in which force was used against him in a restraint incident and more than
    seven months for the DAS schedule. Pursuant to R.C. 149.43, he is entitled to
    compensation for the delay.
    {¶ 60} Incarcerated individuals at SOCF have no access to an e-mail system
    to make public-records requests and the cost of certified mail is prohibitive. The
    majority holds that the limitation on how incarcerated individuals make public-
    records requests prevents them from receiving compensation for injury from the
    lost use of the requested information. Today, this court determines that when an
    incarcerated individual deposits a public-records request by hand into a receptacle
    designated to collect such requests in the facility from which he seeks the record,
    that his deposit does not constitute “hand delivery” to the public office under R.C.
    149.43(C)(2). I disagree, and would hold that a public-records request made by
    kite constitutes hand delivery under the plain and unambiguous language of R.C.
    149.43(C)(2). To hold otherwise not only misconstrues the plain language of the
    statute but also encourages the delay and obfuscation that has happened in this case.
    {¶ 61} Today it is this court, not the General Assembly, that is responsible
    for the disparate treatment of incarcerated individuals under the Public Records Act
    engendered by this opinion. The majority acknowledges that by not even analyzing
    the words the General Assembly uses in the Public Records Act.
    {¶ 62} McDougald’s incarceration makes him no less deserving of the
    benefit of R.C. 149.43(C)(2) than any other citizen. The General Assembly is the
    22
    January Term, 2020
    sole “arbiter of public policy in Ohio,” Pelletier v. Campbell, 
    153 Ohio St. 3d 611
    ,
    2018-Ohio-2121, 
    109 N.E.3d 1210
    , ¶ 31, and until the General Assembly strips
    away or reduces an incarcerated individual’s right to make a public-records request,
    McDougald stands equal in the eyes of the law.
    {¶ 63} Therefore, I dissent.
    STEWART, J., concurs in the foregoing opinion.
    _________________
    Jerone McDougald, pro se.
    Dave Yost, Attorney General, and Tracy L. Bradford, Senior Assistant
    Attorney General, for respondent.
    _________________
    23