Kaplan Trucking Co. v. Grizzly Falls Inc. ( 2017 )


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  • [Cite as Kaplan Trucking Co. v. Grizzly Falls Inc., 2017-Ohio-926.]
    Court of Appeals of Ohio
    EIGHTH APPELLATE DISTRICT
    COUNTY OF CUYAHOGA
    JOURNAL ENTRY AND OPINION
    No. 104148
    KAPLAN TRUCKING COMPANY
    PLAINTIFF-APPELLANT
    vs.
    GRIZZLY FALLS INC., ET AL.
    DEFENDANTS-APPELLEES
    JUDGMENT:
    REVERSED AND REMANDED
    Civil Appeal from the
    Cuyahoga County Court of Common Pleas
    Case No. CV-14-826537
    BEFORE: Laster Mays, J., Jones, P.J., and Blackmon, J.
    RELEASED AND JOURNALIZED: March 16, 2017
    ATTORNEY FOR APPELLANT
    Marcia E. Hurt
    5700 Pearl Road, Suite 202
    Cleveland, Ohio 44129
    ATTORNEYS FOR APPELLEES
    FOR WESTCHESTER FIRE INSURANCE COMPANY
    Geoffrey A. Belzer
    Wilson, Elser, Moskowitz, Edelman & Dicker L.L.P.
    55 West Monroe, Suite 3800
    Chicago, Illinois 60603
    FOR GRIZZLY FALLS INC.
    Steve Barrett
    P.O. Box 248
    Pisgah, Alabama 35765
    ANITA LASTER MAYS, J.:
    {¶1}     Plaintiff-appellant Kaplan Trucking Company (“Kaplan”) appeals the trial
    court’s grant of summary judgment in favor of defendant-appellee Westchester Fire
    Insurance Company (“Westchester”).        After a thorough review of the record, we find
    that genuine issues of material fact exist, and the trial court erred in granting summary
    judgment.     The matter is reversed and remanded.
    I.     BACKGROUND AND FACTS
    {¶2}     Kaplan is an Ohio based national freight hauling and brokerage company.
    On April 5, 2010, Kaplan entered into a brokerage agreement with Grizzly Falls, Inc., an
    Alabama trucking company (“Grizzly”), to haul cargo owned by independent third parties
    (“Contract”).    The Contract included a clause indemnifying Kaplan against any and all
    losses, damages, and expenses relating to the loading, handling, transportation, unloading,
    or delivery of shipments, including the full value of the cargo involved, fees, and costs.
    Section 14 of the Contract required that Grizzly carry liability insurance for loss or
    damage to cargo for an amount not less than $100,000, and for Kaplan to be named an
    additional insured under the policy.
    {¶3}     Grizzly secured a cargo policy (“Policy”) through insurance broker Kunkel
    & Associates, Inc. (“Kunkel”).    Kunkel secured the Policy, issued by Westchester as the
    insurer, through Westrope & Associates (“Westrope”), a producer and broker for
    Westchester.      Insurance documents delivered to Grizzly by Westrope included:
    (1) the insurance binder, a contract for temporary insurance pending
    issuance of the Policy;
    (2) the insurance covernote (“Covernote”), issued on Westrope letterhead,
    listing Westchester as the insurer and Kunkel as the producer, and setting
    forth general terms encompassing the business relationship between
    Westrope and Kunkel;
    (3) an insurance premium invoice, on a Westrope form, listing the premium
    amount and the percentage deduction for Kunkel’s commission; and
    (4) a contact list for Policy services, listing Westrope personnel.         No
    Westchester personnel were listed as contacts.
    {¶4}      The Policy term was for the period of June 9, 2012 to June 8, 2013. The
    Policy covered cargo damage or theft under the cited conditions; however, coverage did
    not extend to cargo transported by vehicles that were not listed on the Policy schedule
    (“Schedule”).        The failure to notify Westchester of a change of vehicle within 30 days
    of the triggering event resulted in a denial of coverage.
    {¶5}     Grizzly supplied Kaplan with a Certificate of Insurance (“Certificate”)
    identifying Kaplan as the certificate holder, Kunkel as the producer, Westchester as the
    cargo insurer, and Progressive Insurance Company (“Progressive”) as the automobile
    liability insurer.    The Certificate also provided that, for the holder of the Certificate to
    qualify as an additional named insured, the underlying policy must include an additional
    insured endorsement.
    {¶6} On March 26, 2013, Grizzly was involved in an accident while transporting
    three excavators pursuant to the Contract.       The cargo was deemed to be a total loss.
    Kaplan asserts that Westchester agreed with the cargo owner that          $105,824.40 was a
    reasonable value for the loss, and Kaplan remitted the sum to the cargo owner.
    {¶7}      Kaplan demanded reimbursement from Grizzly. Grizzly filed a claim
    with Westchester, who denied coverage on June 6, 2013. Several months prior to the
    accident, Grizzly had purchased the truck involved in the accident to replace the truck
    listed on the Schedule. Grizzly advised Kunkel, who contacted Progressive, but failed to
    notify Westchester.   As a result, the truck was excluded from coverage.
    {¶8}    Kaplan filed suit against Grizzly and Westchester on May 8, 2014, alleging
    breach of contract by Grizzly, and equitable subrogation as to Westchester.    Based on
    Westchester’s status as insurer, its direct involvement with the cargo owner in
    determining the loss value, and subsequent refusal to pay the claim, Kaplan declared
    entitlement as a successor, or subrogor, to Grizzly under the Policy.
    {¶9}    On December 4, 2014, default judgment was granted against Grizzly for
    $105,824.40, plus attorney fees of $8,060.25,        statutory interest from the date of
    judgment and costs. On February 19, 2015, Kaplan filed a “supplemental complaint”
    against Westchester pursuant to R.C. 3929.06(A)(2), which provides that a judgment
    creditor of an insured, who has not received payment within 30 days of the judgment, may
    file a supplemental complaint against the insurer to obtain payment of the judgment
    amount.
    {¶10}    On July 31, 2015, Kaplan filed an amended supplemental complaint
    adding Kunkel as a party, and a negligence claim against Westchester and Kunkel
    regarding Kunkel’s failure to advise Westchester of the change of vehicles under the
    policy. Kaplan subsequently dismissed Kunkel pursuant to Civ.R. 41(A).
    {¶11}     Westchester filed for summary judgment on September 14, 2015. In
    addition to reliance on the Policy and related documents, Westchester argued that, based
    on the terms of a producer agreement between Westchester and Westrope, and case law
    interpreting R.C. 3929.27,1 Westrope did not act as Westchester’s agent.
    {¶12} Kaplan filed a cross-motion for summary judgment on November 25, 2015.
    The trial court granted summary judgment for Westchester stating:
    There is no factual dispute that both Grizzly and its insurance broker,
    Kunkel, failed to timely notify Westchester or its alleged agent, Westrope,
    of Grizzly’s newly acquired vehicle within the applicable period stated in
    the policy. Even assuming that Westrope had authority as an agent of
    Westchester to bind Westchester to the terms of the Westrope letter, no
    reasonable mind could conclude that the Westrope letter altered the terms of
    the policy between Westchester and Grizzly, such that Grizzly could update
    its policy with Westchester simply by informing Kunkel of a change in
    vehicles.
    Because the 2000 Mack Truck was not covered under the policy for the
    03/26/2013 accident, Westchester did not breach an obligation to pay
    Grizzly under the policy. Therefore, judgment is rendered in favor of
    defendant Westchester Fire Insurance Company and against plaintiff
    Kaplan Trucking Company.
    {¶13}    This appeal ensued.
    II.    ASSIGNMENT OF ERRORS
    {¶14}    Kaplan offers the following five assignments of error in support of its
    argument that the trial court erred in granting summary judgment for Westchester:
    I.     The trial court erred as a matter of law in failing to construe the
    facts presented by plaintiff in opposition to Westchester’s motion for
    R.C. 3929.27 provides that a person who solicits and procures insurance is considered the
    1
    agent of the entity who issues the policy.
    summary judgment in favor of plaintiff.
    II.    The trial court erred as a matter of law in failing to find that
    reasonable minds could find that Westrope was the agent of Westchester
    when Westrope communicated with Grizzly about the Policy.
    III.  The trial court erred as a matter of law when it concluded that
    Westrope’s communications with Grizzly altered the terms of the Policy.
    IV. The trial court erred as a matter of law in failing to apply principles of
    estoppel to facts showing that Westchester caused Grizzly to direct notice
    of a change in vehicle to Kunkel.
    V. The trial court erred as a matter of law when it found that Grizzly’s
    notice to Kunkel was insufficient to bind Westchester.
    III.   STANDARD OF REVIEW
    {¶15}    Our standard of review for summary judgment appeals is de novo:
    We review the trial court’s decision on summary judgment de novo.
    Grafton v. Ohio Edison Co., 
    77 Ohio St. 3d 102
    , 105, 
    671 N.E.2d 241
           (1996). In so doing, we use the same standard as the trial court. Lorain
    Natl. Bank v. Saratoga Apts., 
    61 Ohio App. 3d 127
    , 129, 
    572 N.E.2d 198
           (9th Dist.1989). The party moving for summary judgment bears the initial
    burden of apprising the trial court of the basis of its motion and identifying
    those portions of the record which demonstrate the absence of a genuine
    issue of fact on an essential element of the nonmoving party’s claim.
    Dresher v. Burt, 
    75 Ohio St. 3d 280
    , 293, 1996-Ohio-107, 
    662 N.E.2d 264
           (1996). Once the moving party meets its burden, the burden shifts to the
    nonmoving party to set forth specific facts demonstrating a genuine issue of
    material fact exists. 
    Id. To satisfy
    this burden, the nonmoving party
    must submit evidentiary materials showing a genuine dispute over material
    facts. PNC Bank, N.A. v. Bhandari, 6th Dist. Lucas No. L-12-1335,
    2013-Ohio-2477, ¶ 9.
    Lillie & Holderman v. Dimora, 8th Dist. Cuyahoga No. 100989, 2015-Ohio-301, ¶ 9.
    {¶16} It is further axiomatic that the following elements must be established to
    support a grant of summary judgment:
    The motion for summary judgment may only be granted when the following
    are established: (1) that there is no genuine issue as to any material fact;
    (2) that the moving party is entitled to judgment as a matter of law; and (3)
    that reasonable minds can come to but one conclusion, and that conclusion
    is adverse to the party against whom the motion for summary judgment is
    made, who is entitled to have the evidence construed most strongly in its
    favor. Harless v. Willis Day Warehousing Co., 
    54 Ohio St. 2d 64
    , 67, 
    375 N.E.2d 46
    (1978); Civ.R. 56(C).
    
    Id. IV. ANALYSIS
    A.      Assignment of Errors I, II, III and V
    {¶17}    We combine our analysis of assignment of errors I, II, III, and V, for
    purposes of judicial economy.      Each of the cited errors constitute elements of the
    overarching issue of whether the trial court erred in denying summary judgment, and
    failing to construe the facts most favorably for Kaplan, by finding that: (1) Westrope was
    not the agent of Westchester when it communicated with Grizzly about the Policy; (2)
    notice to Kunkel was not notice to Westchester, (3) Westrope’s communications did not
    alter the terms of the Policy, and (4) Grizzly’s notice to Kunkel did not bind Westchester.
    {¶18}       Synopsized, Kaplan obtained a default judgment against Grizzly for
    breach of contract for the cargo damages remitted to the cargo owner.     Kaplan also sued
    Westchester for equitable subrogation to Grizzly’s rights under the Policy. Thirty days
    after obtaining the judgment, Kaplan filed a supplemental complaint to recover the
    judgment amount from Westchester pursuant to R.C. 3929.06, a codification of common
    law subrogation:
    § 3929.06 — Rights of judgment creditor of insured tortfeasor; binding
    legal effect of judgment between insurer and insured.
    (A)(1) If a court in a civil action enters a final judgment that awards
    damages to a plaintiff for injury, death, or loss to the person or property of
    the plaintiff or another person for whom the plaintiff is a legal
    representative and if, at the time that the cause of action accrued against the
    judgment debtor, the judgment debtor was insured against liability for that
    injury, death, or loss, the plaintiff or the plaintiff’s successor in interest is
    entitled as judgment creditor to have an amount up to the remaining limit of
    liability coverage provided in the judgment debtor’s policy of liability
    insurance applied to the satisfaction of the final judgment.
    (2) If, within thirty days after the entry of the final judgment referred to in
    division (A)(1) of this section, the insurer that issued the policy of liability
    insurance has not paid the judgment creditor an amount equal to the
    remaining limit of liability coverage provided in that policy, the judgment
    creditor may file in the court that entered the final judgment a supplemental
    complaint against the insurer seeking the entry of a judgment ordering the
    insurer to pay the judgment creditor the requisite amount. Subject to
    division (C) of this section, the civil action based on the supplemental
    complaint shall proceed against the insurer in the same manner as the
    original civil action against the judgment debtor.
    
    Id. {¶19} Westchester
    countered with a coverage defense as provided by
    R.C. 3929.06(C)(1):
    In a civil action that a judgment creditor commences in accordance with
    divisions (A)(2) and (B) of this section against an insurer that issued a
    particular policy of liability insurance, the insurer has and may assert as an
    affirmative defense against the judgment creditor any coverage defenses
    that the insurer possesses and could assert against the holder of the policy
    in a declaratory judgment action or proceeding under Chapter 2721. of the
    Revised Code between the holder and the insurer.
    (Emphasis added.) 
    Id. {¶20} An
    insurance policy is a contract, the construction of which is to be
    interpreted using the rules of contract construction.    Andrews v. Nationwide Mut. Ins.
    Co., 8th Dist. Cuyahoga No. 97891, 2012-Ohio-4935, ¶ 14. Except where language in
    the policy indicates otherwise, phrases and words are to be construed based on their plain
    and ordinary meaning. 
    Id. at ¶
    15.    Ambiguities are construed liberally in favor of the
    insured.    
    Id. at ¶
    16.   Contrary to Kaplan’s assertion that the type of vehicle is
    irrelevant because the Policy premium was “per vehicle,” it remains undisputed that the
    plain language of the Policy extends coverage to a scheduled vehicle. 
    Id. at ¶
    15.2
    {¶21}      “‘The notice provision of an insurance policy creates a condition
    precedent, non-compliance with which precludes recovery by the insured.’” 
    Id. at ¶
    20,
    quoting Am. Emps. Ins. Co. v. Metro Regional Transit Auth., 
    12 F.3d 591
    , 592 (6th
    Cir.1993), citing Kornhauser v. Natl. Sur. Co., 
    114 Ohio St. 24
    , 
    150 N.E. 921
    (1926).
    {¶22}         It is undisputed that Grizzly notified Kunkel of the vehicle change in
    September 2012, that Kunkel notified Progressive regarding the change for purposes of
    the vehicle liability policy, but that Kunkel admittedly failed to notify Westrope or
    Westchester.      As a result, in order for Grizzly’s notice to be effective against
    Westchester, we must determine whether, viewing the evidence in a light most favorable
    to Kaplan, there is a genuine issue of material fact as to the agency relationship between
    Kunkel, Westrope, and Westchester.            “Notification given to an agent is effective as
    Kaplan argues that the proper inquiry is whether the insurer suffered prejudice by the failed
    2
    notice, and asks that we apply the analysis set forth in Ferrando v. Auto-Owners Mut. Ins. Co., 
    98 Ohio St. 3d 186
    , 2002-Ohio-7217, 
    781 N.E.2d 927
    (notice and consent to settle in uninsured motorist
    claim requires inquiry into prejudice to the insurer before coverage denial.) However, Kaplan makes
    this argument for the first time before this court. We decline to consider this issue, “as [a] party who
    fails to raise an argument in the court below waives his or her right to raise it here.” State ex rel.
    Zollner v. Indus. Comm. of Ohio, 
    66 Ohio St. 3d 276
    , 278, 
    611 N.E.2d 830
    (1993).
    notice to the principal if the agent has actual or apparent authority to receive the
    notification.”   Restatement of the Law 3d, Agency, Section 5.02 (2006).
    {¶23}     Kaplan asserts two sources of agency liability, common law and statutory.
    We begin with the codification.
    {¶24}       R.C. 3929.27 provides:
    § 3929.27 Solicitor agent of company.
    A person who solicits insurance and procures the application therefor shall
    be considered as the agent of the party, company, or association thereafter
    issuing a policy upon such application or a renewal thereof, despite any
    contrary provisions in the application or policy.
    Westchester denies applicability, contending that Kaplan misconstrues the language and
    the case law because the statute applies only to the solicitation process, and not to
    ongoing performance.
    {¶25}      Kaplan cites Damon’s Missouri, Inc. v. Davis, 
    63 Ohio St. 3d 605
    , 
    590 N.E.2d 254
    (1992), for the premise that the statute codifies the common law agency of an
    insurance agent, and the agency relationship only relates to the solicitation process.   In
    Damon’s, William J.F. Davis (“Davis”) an independent insurance agent, was also the
    president of Affiliated Risk Managers Agency, Inc. (“Affiliated”), a company that
    provided insurance brokering services for several insurers including Fireman’s Fund
    Insurance Companies, Inc. (“Fireman’s”).       Damon’s had used Davis as its insurance
    broker for several years in providing coverage for new locations.
    {¶26}      A fire occurred, and Damon’s filed a claim. Davis and Fireman’s
    agreed to cover Damon’s losses, leaving Davis, Affiliated, and Fireman’s to determine
    the question of whether, at the time that Davis interpreted Damon’s fire insurance needs,
    Davis was acting as Fireman’s agent.
    {¶27} The court’s consideration included R.C. 3929.27:
    [R.C. 3929.27] is a codification of the common-law rule that “the acts of an
    agent within the scope of what he is employed to do and with reference to a
    matter over which his authority extends are binding on his principal.”
    Saunders [v. Allstate Ins. Co.] 
    168 Ohio St. 55
    , 58-59,
    151 N.E.2d 1
            (1958), was designed to protect an insured by imputing conduct of a
    soliciting agent to the principal, the insurer.
    
    Id. at 609.
    {¶28}     However, the court determined that the analysis did not end there,
    because the court went on to find that the statute is not determinative of the scope of
    authority:
    However, while R.C. 3929.27 identifies the insurance company as the party
    chargeable with any responsibility for knowledge or acts of its soliciting
    agent, this section is not determinative of the scope of the agent’s authority.
    Stuart v. Natl. Indemn. Co., 
    7 Ohio App. 3d 63
    , 68, 
    454 N.E.2d 158
    (8th
    Dist.1982).
    
    Id. {¶29} The
    court determined that Davis was not an agent under R.C. 3929.27
    because the “mere consultation of the potential insured * * * is not tantamount to
    ‘solicitation.’” 
    Id. The court
    also addressed the distinction between insurance brokers,
    exclusive insurance agents, and independent exclusive agents:
    “An ‘insurance broker’ is one who acts as middleman between the insured
    and the insurer, and who solicits insurance from the public under no
    employment from any special company and who, upon securing an order,
    places it with a company selected by the insured, or, in the absence of such
    a selection, with a company selected by himself; whereas an ‘insurance
    agent’ is one who represents an insurer under an employment by it. Whether
    a person acts as a broker or agent is not determined by what he is called but
    is to be determined from what he does. In other words, his acts determine
    whether he is an agent or a broker.”
    
    Id. at 610,
    quoting 3 Couch, Insurance, Section 25:93, at 442-443 (2d Ed.1984).
    {¶30}     Where the agent is independent or a broker, the agent may be an agent for
    the insured:
    Accordingly, we hold that while an insurance broker (or independent
    insurance agent) is investigating the insurance requirements of his or her
    customer, the potential insured, such broker is not an agent for a particular
    insurer. However, an insurance broker becomes an agent for a particular
    insurer when: (1) the broker notifies its customer that he or she intends to
    place the customer’s insurance coverage with a particular insurer; or (2) the
    broker accepts an application for insurance on behalf of the customer.
    
    Id. at 612.
       The court determined that at the time Davis was determining the insurance
    needs of Damon’s, he was Damon’s agent, because the act did not fall under the R.C.
    3929.27 agency umbrella.
    {¶31}       We find that Damon’s is instructive, but not determinative. The facts of
    the instant case involve consideration of the agency relationship at the time the Policy was
    purchased that is specifically covered by R.C. 3929.27, as well as agency status at the
    time of notice.3
    {¶32} Agency authority may be express or implied:
    R.C. 3929.27 does not make the broker an agent for all purposes. Klika v. Glenview Ins.
    3
    Agency, 8th Dist. Cuyahoga No. 36522, 1978 Ohio App. LEXIS 9378, *9 (Jan. 12, 1978). However,
    we also consider the purpose of the statute, which is to protect the insured during the procurement
    process. Damon’s at 609.
    “Express authority is that authority which is directly granted to or conferred
    upon the agent or employee in express terms by the principal, and it extends
    only to such powers as the principal gives the agent in direct terms; and the
    express provisions are controlling where the agency is expressly conferred *
    * *” Master Consol. Corp. v. BancOhio Natl. Bank, 
    61 Ohio St. 3d 570
    , 
    575 N.E.2d 817
    (1991).
    An agent’s implied authority may also arise from the principal’s express
    delegation of actual authority. Unless its extent is expressly limited by the
    principal, implied authority is that authority which is incidental and
    necessary for the agent to carry into effect the powers expressly conferred
    upon him by the principal. Damon’s Missouri, Inc. v. Davis, 
    63 Ohio St. 3d 605
    , 608, 
    590 N.E.2d 254
    (1992) (citing Spengler v. Sonnenberg, 88 Ohio
    St. 192, 200-201, 
    102 N.E. 737
    (1913). An agent acting within the scope
    of his actual authority, expressly or impliedly conferred, has the power to
    bind the principal. Saunders v. Allstate Ins. Co., 
    168 Ohio St. 55
    , 58-59,
    
    151 N.E.2d 1
    (1958).
    Republic Waste Servs. of Ohio Hauling v. Pepper Pike Props., 8th Dist. Cuyahoga No.
    81525, 2003-Ohio-1348, ¶ 18-20.
    {¶33} The common law doctrine of apparent authority is an additional form of
    agency, that focuses on the third party’s understanding:
    Even if no actual authority has been given, the principal may be held liable
    if the principal appeared to give authority to the agent [apparent authority].
    A principal may be liable to a third party for the acts of the principal’s
    agent, even though the agent had no actual authority, if the principal has by
    his words or conduct caused the third party to reasonably believe that the
    agent had the requisite authority to bind the principal. Miller v. Wick Bldg.
    Co., 
    154 Ohio St. 93
    , 95-96, 
    93 N.E.2d 467
    (1950).
    
    Id. at ¶
    21.   The test for apparent authority is whether the complaining party “acting as a
    reasonable person, would believe the agent had authority based on all the circumstances.”
    Young v. Internatl. Bhd. of Locomotive Engineers, 
    114 Ohio App. 3d 499
    , 506, 
    683 N.E.2d 420
    (8th Dist.1996), citing       Shaffer v. Maier, 
    68 Ohio St. 3d 416
    , 419, 
    627 N.E.2d 986
    (1994).
    {¶34}   The trial court held in this case that “no reasonable mind could conclude
    that the Westrope letter altered the terms of the policy between Westchester and Grizzly,
    such that Grizzly could update its policy with Westchester simply by informing Kunkel of
    a change in vehicles.”   However, an interpretation of apparent authority does not require
    a determination that the communication served as an amendment of the Policy.
    Conversely, the question is whether evidence exists that may reasonably be construed to
    indicate that a party appeared to have authority to bind. 
    Id. {¶35} Westchester
    contends that the producer agreement with Westrope
    expressly disclaims agent liability:
    To the extent permitted by applicable law, and irrespective of the
    Producer’s license designation, the Producer’s relationship to the Company
    under this contract is that of insurance broker and not the Company’s agent.
    It is understood and agreed that the insured is primarily the direct client of
    the retail or sub-producer and that the Producer may conduct business
    entirely through a sub-producer for transactions subject to this Amendment.
    As Westchester concedes, R.C. 3929.27 specifies that Westrope served as Westchester’s
    agent for purposes of the statute.          The producer agreement, however, is not
    determinative on the issue of apparent authority as to third parties.
    {¶36}      Westrope delivered the Westchester policy binder and insurance
    Covernote to Kunkel.      The Covernote is issued on Westrope’s letterhead, and lists
    Kunkel as the producer, Grizzly as the insured, and Westchester as the insurer.
    Westrope issued invoices to Kunkel on Westrope forms.           The premium payable by
    Grizzly is $1,050, 10 percent of which is the commission payment to Kunkel, leaving a
    payment of $945 on the stated Policy premium of $1,050.
    {¶37}   The Westrope document entitled “Westrope Account Service Team —
    Motor Truck Cargo” advises the recipient to “[p]lease attach [this contact list] to your
    policy file.” The document states, “[i]n addition to your Broker, [the] following is a list
    of people that are available for your servicing needs.   By forwarding items to the proper
    person, we can provide you with the most efficient service for your account.”          Each
    listed contact is for Westrope personnel, including endorsement changes, and claims,
    “[the claims] department is responsible for notification of claims and working with your
    claims representatives.   They act as the liaison between our agency and the company.”
    {¶38}   The Westchester Policy contact information reveals only a contact source
    for reporting claims, an area also covered by the Westrope contact list. Westchester
    argues the Policy expressly states that, for changes to the Policy, “contact us.”   There is
    no accompanying contact information. In light of the Westrope contact list provided,
    and the lack of similar contact information from Westchester, the directive to “contact us”
    does not serve as exclusionary language as to Westrope.
    {¶39}   Thus, viewed in a light most favorable to Kaplan, there is a         genuine
    issue of material fact as to Westrope’s authority to bind Westchester, so that notice to
    Westrope equates to notice to Westchester. See Miller, 
    154 Ohio St. 93
    , 96, 
    93 N.E.2d 467
    ; Harless, 
    54 Ohio St. 2d 64
    , 67, 
    375 N.E.2d 46
    ; Civ.R. 56(C).             However, for
    Westchester to be bound by the failure of Kunkel to notify, the record must support the
    extension of apparent authority to Kunkel.
    {¶40}    The record does not reflect the existence of a producer agreement between
    Westchester and Kunkel limiting the agency relationship, or whether Westrope and
    Kunkel entered in such an agreement.      The premium invoice was issued by Westrope to
    Kunkel, the Westrope contact document advises Grizzly, that “[i]n addition to your
    Broker,” the listed Westrope personnel are responsible for Grizzly’s servicing needs.    In
    the appellate brief, Westchester describes Kunkel as Westrope’s subagent.               The
    certificate of insurance was issued by Kunkel identifying Westchester as the insurer.
    {¶41}    Instructive here as to subagency and liability:
    It is a universal rule of the law of agency that one who accepts an agency is
    responsible to his principal for the acts of his subagents, if he employs
    agents to work under him; and the act of any such subagent is regarded as
    the act of the agent himself, performed by the subagent for the benefit of the
    agent directly. Indirectly, of course, the act may be for the benefit of the
    principal, as was intended in this instance.
    The true conception of such a relationship is to establish an agency within
    an agency; that is, the subagent is the agent of the general agent, who is in
    fact his principal in many respects.
    State ex rel. Gray v. Alward, 
    44 Ohio App. 281
    , 287, 
    185 N.E. 560
    (5th Dist.1933).      See
    also Restatement of the Law 3d, Agency, Section 1.04 (2006) (a subagent appointed by
    an agent with actual or apparent authority has two principals, the appointing agent and
    that agent’s principal.)
    {¶42}    The email exchange between Kunkel and Westrope presents a question as
    to authority.   Grizzly contacted Kunkel with the apparent belief that notice to Kunkel
    was notice to the insurer. Kunkel contacted Westrope,                  indicating Kunkel’s
    understanding that notice to Westrope was notice to the insurer. Westrope, in turn,
    contacted Westchester, and informed Kunkel of Westchester’s determination that
    coverage would be effective as of that date.       These factors support the existence of
    material facts as to the relationship between the parties.
    {¶43} We find that there is a genuine issue of material fact on the scope
    of the agency relationship between the parties, required to determine the sufficiency of
    the notice.   We disagree with the lower court findings on this issue.
    B.      Assignment of Error IV — Estoppel
    {¶44}     The final assigned error is the trial court’s failure to find that estoppel
    applies, also known as the two innocent party rule:
    The two innocent party rule states that if one of two innocent parties must
    suffer a loss, the loss must be borne by the party who could have prevented
    the loss or the party who rendered the injury possible. Hillside Dairy Co.
    v. Cleveland Trust Co., 
    142 Ohio St. 507
    , 
    53 N.E.2d 499
    (1944); Edgar v.
    Haines, 
    109 Ohio St. 159
    , 
    141 N.E. 837
    (1923); Wilson v. Hicks, 40 Ohio
    St. 418, 1884 Ohio LEXIS 370 (1884); Thomas v. Fields, 8th Dist.
    Cuyahoga No. 26517, 1964 Ohio App. LEXIS 616, 
    94 Ohio L
    . Abs. 48, 
    196 N.E.2d 103
    (Jan. 30, 1964); Koslen v. Lippincott Distrib. Co., 8th Dist.
    Cuyahoga Nos. 15406, 15417, and 15418, 1936 Ohio Misc. LEXIS 1017,
    
    22 Ohio L
    . Abs. 417 (Aug. 7, 1936). This rule applies even if there was
    no positive fault, but will especially apply if the losing party’s carelessness
    contributed to the loss. 
    Wilson, supra
    . The two innocent parties rule is
    based upon the principal of equitable estoppel.
    Delorean Cadillac v. Weaver, 8th Dist. Cuyahoga No. 71827, 1997 Ohio App. LEXIS
    4533,*13 (Oct. 2, 1997).
    {¶45}     Kaplan cites this court’s holding in Thomas.      In Thomas, Dependable
    Service, Inc. (“Dependable”), a “procurer” of insurance, solicited Raymond Fields
    (“Fields”) to sell him automobile coverage.     The insurance application, signed by Fields
    and listing Dependable as “producer of record,” was submitted to the Ohio Motor Vehicle
    Assigned Risk Plan (“Plan”), who assigned Beacon Mutual Indemnity Company
    (“Beacon”) to issue the insurance. 
    Id. at *3.
    {¶46}      Thomas financed the insurance purchase through a company affiliated
    with Dependable.       Thomas went to the office to make the final annual premium
    installment payment and was informed that he owned $19.70, though he had already paid
    a total of $75.    He refused to pay and asked to see the original contact person who was
    not only unavailable at the time, but failed to respond to any telephone calls. In the
    meantime, Dependable notified Beacon that the insurance was cancelled due to a sale of
    the automobile, information that was wholly untrue.
    {¶47}      Thomas learned that he no longer had insurance when he was involved in
    an accident, and his claim was denied.           Dependable canceled the policy without
    authority or right, and Beacon canceled the policy without inquiry to Dependable or to
    Thomas:
    When one of two innocent persons must suffer loss, the loss must fall on
    him whose conduct brought about the situation or placed it within the power
    of a third person to cause the loss. 20 Ohio Jurisprudence (2d), 526,
    Estoppel and Waiver, Section 58.
    
    Id. at *10.
    The judgment was affirmed in favor of Thomas.
    {¶48}       A similar issue is presented here as to whether in light of the conduct by
    and relationship between        the parties, the denial of coverage should be estopped.
    Therefore, our finding that there are genuine issues of material fact requiring reversal and
    remand to the trial court also opens the door for the trial court’s consideration of the
    estoppel argument.    “[T]he determination of whether a person is an agent is usually a
    question of fact for a jury.” Damon’s, 
    63 Ohio St. 3d 605
    , 612, 
    590 N.E.2d 254
    .       Arrow
    Internatl., Inc. v. Rolls-Royce Motors, Inc., 8th Dist. Cuyahoga Nos. 50305 and 50341,
    1986 Ohio App. LEXIS 6437, *8 (Apr. 17, 1986).
    IV.    CONCLUSION
    {¶49}   We find that, when viewed in a light most favorable to Kaplan, there are
    genuine issues of material fact as to the actual, implied, or apparent agency of
    Westchester, Westrope and Kunkel, as well as the equitable principle of estoppel.      This
    case is reversed and remanded for proceedings pursuant to our decision.
    It is ordered that the appellant recover from appellees costs herein taxed.   The
    court finds there were reasonable grounds for this appeal.
    It is ordered that a special mandate issue out of this court directing the common
    pleas court to carry this judgment into execution.
    A certified copy of this entry shall constitute the mandate pursuant to Rule 27 of
    the Rules of Appellate Procedure.
    ___________________________________________________
    ANITA LASTER MAYS, JUDGE
    LARRY A. JONES, SR., P.J., and
    PATRICIA ANN BLACKMON, J., CONCUR