Caley v. Glenmoor Country Club, Inc. , 2013 Ohio 4877 ( 2013 )


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  • [Cite as Caley v. Glenmoor Country Club, Inc., 2013-Ohio-4877.]
    COURT OF APPEALS
    STARK COUNTY, OHIO
    FIFTH APPELLATE DISTRICT
    JUDGES:
    RONALD P. CALEY, et al.                                   Hon. Sheila G. Farmer, P. J.
    Hon. John W. Wise, J.
    Appellees/Cross-Appellants                        Hon. Craig R. Baldwin, J.
    -vs-                                                      Case Nos. 2013 CA 00012
    2013 CA 00018
    GLENMOOR COUNTRY CLUB, INC.
    Appellant/Cross-Appellee                          OPINION
    CHARACTER OF PROCEEDING:                              Civil Appeal from the Court of Common
    Pleas, Case No. 2012 CV 00138
    JUDGMENT:                                             Affirmed in Part; Reversed in Part and
    Remanded
    DATE OF JUDGMENT ENTRY:                               November 4, 2013
    APPEARANCES:
    For Appellees/Cross-Appellants                        For Appellant/Cross-Appellee
    JOHN H. SCHAEFFER                                     MARK S. FUSCO
    PATRICK E. NOSER                                      KRISTIN R. ERENBERG
    CRITCHFIELD, CRITCHFIELD                              WALTER HAVERFIELD
    & JOHNSON                                             1301 East Ninth Street
    225 North Market Street, P. O. Box 599                Suite 3500
    Wooster, Ohio 44691                                   Cleveland, Ohio 44114
    Stark County, Case Nos. 2013 CA 00012 and 2013 CA 00018                                 2
    Wise, J.
    {¶1}   Defendant-Appellant, Glenmoor Country Club, Inc., appeals from the
    December 17, 2012, Judgment Entry of the Stark County Court of Common Pleas.
    Plaintiffs-Appellees, Ronald P. Caley, Susan Caley, Mark Gehring and Trudy Gehring
    have filed a cross-appeal.
    STATEMENT OF THE FACTS AND CASE
    {¶2}   This case involves four Appellees/Cross-Appellants: Mark and Trudy
    Gehring (the "Gehrings") and Ron and Susan Caley (the "Caleys") (collectively,
    "Appellees"), and Appellant/Cross-Appellee Glenmoor Country Club, Inc. ("Appellant" or
    "Glenmoor"). This case arises from a dispute over the return of Appellees' membership
    contributions from Glenmoor following their resignations from the Club.
    {¶3}   Glenmoor is a for-profit corporation located in Canton, Ohio. Glenmoor is
    a country club with golf, spa, dining, banquet and business meeting facilities as well as
    overnight accommodations.
    {¶4}   In 1990, the right of individuals to acquire equity memberships in
    Glenmoor was established by Bert and Iris Wolstein, through an entity known as
    Glenmoor Properties Limited Partnership. Such equity memberships in Glenmoor are
    sold pursuant to the Club's Membership Plan. (T. at 249-50, 280).
    {¶5}   Equity golf members and non-equity golf members have exactly the same
    rights with respect to use of Glenmoor's club and golf facilities. 
    Id. Equity members
    pay
    a higher initiation fee upon joining the Club than non-equity members do. (T. at p. 3, 6).
    At the time of trial, equity golf membership initiation fees were $30,000 and non-equity
    golf membership initiation fees were $15,000. 
    Id. Equity members
    hips allowed for the
    Stark County, Case Nos. 2013 CA 00012 and 2013 CA 00018                                3
    return of either 80% of the current value of the equity initiation fee or 100% of the
    member’s initial investment. 
    Id. Non-equity members
    do not receive any refund of their
    initiation payment. 
    Id. {¶6} In
    1997, Ron and Susan Caley became equity golf members at Glenmoor.
    {¶7}    In 2004, Mark and Trudy Gehring became equity golf members at
    Glenmoor.
    {¶8}    In late 2011, Appellees each resigned their equity memberships and
    demanded the return of their $30,000 equity initiation fee. Mr. Caley sent a written
    resignation to Glenmoor on September 30, 2011. Glenmoor recognized this resignation
    and placed him on the resignation repayment list. Mr. Gehring personally met with Mr.
    Vernis on two separate occasions in September, 2011, in order to discuss his
    resignation. Mr. Vernis testified that by the end of the second meeting, Mr. Gehring let
    him know that "he definitely was leaving the club." (T. at. 255). Mr. Gehring followed up
    with a written resignation dated October 3, 2011. Glenmoor denies receiving a copy of
    this written resignation. (Id.).
    {¶9}    To date, Appellees’ equity initiation fees have not been refunded and they
    have not been permitted to use the Glenmoor member facilities since the resignation of
    their Club memberships in September, 2011.
    {¶10} On January 12, 2012, Appellees filed suit seeking the return of each of
    their $30,000 membership contributions, totaling $60,000. Glenmoor counterclaimed for
    an action on account against the Gehrings for the outstanding amount due their Club
    account at the time of resignation, $11,028.99.
    Stark County, Case Nos. 2013 CA 00012 and 2013 CA 00018                                  4
    {¶11} A bench trial convened in the Stark County Court of Common Pleas on
    November 13 and 14, 2012. During the course of the trial, the court heard testimony
    from Michael Ricker, Gretchen Fernandez, Myron Vernis, Ronald Caley, Mark Gehring,
    Joseph Ostrowske and Aaron Schaeffer.
    {¶12} Michael Ricker testified that he has been a member of the Glenmoor
    Country Club since 1990, and that during that time he has served on different
    committees, the board of governors, and as past club president. (T. at 38-39). He
    testified that he is familiar with many of the documents related to the Club and club
    membership. (T. at 41-42). More specifically, he stated that he is familiar with and
    understands the rules and regulations contained in the Club’s Code of Regulations and
    Membership Plan as set forth in 1990 when he joined and as revised in 1992. (T. at 42).
    {¶13} On or about February 20, 1990, Glenmoor issued a Membership Plan,
    which included a Code of Regulations. The original Code of Regulations contained
    within the Membership Plan set forth the process for handling equity member
    resignations from the Club. (Article X, Section 8, p. C-15). The original Code of
    Regulations at Article X, Section 8(d) stated in relevant part that "[a] resigned Equity
    Members shall not be entitled to use the Club Facilities after his or her resignation."
    (emphasis added). (T. at 44-48).
    {¶14} In 1992, the original Code of Regulations was changed during a general
    membership and board meeting. As a result of this meeting, certain portions of
    Glenmoor's Code of Regulations were amended and changed, effective November 24,
    1992. The 1992 Code of Regulations modified a resigning member's right to use the
    Club's facilities after resignation. Article X, Section 8(d) of the Code of Regulations was
    Stark County, Case Nos. 2013 CA 00012 and 2013 CA 00018                                  5
    changed in 1992 to state in relevant part that "[a] resigned member shall not be entitled
    to use the Club Facilities after his or her membership has been repurchased."
    (emphasis added). (T. at 48-52, 54-55).
    {¶15} Both the 1990 and the 1992 Code of Regulations provided that every
    fourth membership issued be a resigned membership provided that the category
    membership desired by the new purchaser is available for membership. (T. at 74).
    {¶16} Mr. Ricker further testified that nothing in the Code of Regulations or the
    Membership Plan allowed the board of governors or the president to modify the Code of
    Regulations on their own, without a general membership meeting and a vote by the
    board. (T. at 55-58).
    {¶17} Finally, Mr. Ricker testified that in 2004 or 2005, a letter from the club
    president was sent to the club members stating that the Club was reverting back to the
    original policy: members would still be required to pay dues, which would accrue against
    their equity, up until their memberships are repurchased, but they would not be allowed
    to use club facilities after resignation. (T. at 58-60).
    {¶18} He further explained that if a member, like himself, submitted their
    resignation prior the effective date of this letter, they were “grandfathered” in under the
    rules contained in the 1992 Code of Regulations. (T. at 60-61, 62-63, 65).
    {¶19} Gretchen Fernandez testified that she has been the membership director
    for the past seven years. (T. at 90). She stated that she is responsible for recruiting
    new members to join the club. (T. at 114). She testified that the membership application
    she provides to prospective members consists of one page, front and back, and states
    “[t]he undersigned agrees to conform to and be bound by the Bylaws and Rules and
    Stark County, Case Nos. 2013 CA 00012 and 2013 CA 00018                                  6
    Regulations of the Club, as they may be amended from time to time.” (T. at 119). She
    stated that when a new member joins the club, she explains to them that they would not
    be permitted to use the club facilities after resignation. (T. at 131). She further stated,
    that upon request for a copy of the club’s bylaws, she provides the 1992 Code of
    Regulations which states that they are permitted to use the club facilities up until the
    time their membership is repurchased. (T. at 131-132). She stated that since 2005, she
    has sold five equity and fifty-three non-equity golf memberships. (T. at 93).
    {¶20} Ms. Fernandez stated that she also deals with questions from current
    members concerning things such as billing and upcoming social events as well as
    inquiries concerning the resignation process. 
    Id. She recalled
    that Mr. Caley contacted
    her in 2007 about resigning his membership. (T. at 124). She stated that in response to
    his inquiry, she sent him a copy of his membership application and the club bylaws. (T.
    at 125). She further stated that he did not contact her again concerning his resignation,
    and that he did not resign his membership in 2007. (T. at 126).
    {¶21} Ms. Fernandez further testified that she is aware that there is a
    discrepancy between the 1992 Code of Regulations and the Membership Plan as set
    forth in 1990. (T. at 94). She stated that when a current member or a prospective
    member requests a copy of the by-laws or code or regulations, she provides them with
    the 1992 version which states that “a resigned member shall not be entitled to use Club
    Facilities after his or her membership has been repurchased.” She admitted that was
    not an accurate statement of the Club’s current policy, which is to deny members the
    use of the facilities after resignation. (T. at 105, 106).
    Stark County, Case Nos. 2013 CA 00012 and 2013 CA 00018                                   7
    {¶22} The trial court also heard testimony from Ronald Caley and Mark Gehring.
    Each testified about their recollection of joining the Club. Mr. Caley testified that he and
    his wife were invited to attend an orientation at the Club with Joe Ostrowske and his
    wife. (T. at 145-146). Prior to this time, the Caleys and the Ostrowskes were members
    at Prestwick Country Club. (T. at 169). At the orientation, they were given a tour of the
    facilities, including the golf course, the locker rooms and the different restaurants. He
    recalled that it was at that orientation dinner that they were approached by Myron
    Vernis, the Club’s general manager. (T. at 147). Mr. Caley testified that he asked Mr.
    Vernis to explain the difference between the equity and non-equity memberships,
    because he was interested in playing golf. (T. at 148). He stated that he was told that
    the purchase of an equity membership allowed for the return of 80% of the value or
    100% of what you invested, upon resignation from the club. (T. at 148-149, 152). He
    claims that he was never told that if he resigned his membership that he would be
    placed on a waiting list, that only one membership was repurchased for every four (4)
    new memberships sold, or that he would not be able to use the club facilities while
    waiting for his membership to be repurchased. (T. at 150, 153). He further stated that
    he was never given a copy of the Club’s Bylaws/Code of Regulations or Membership
    Plan.   (T. at 154).   He further admitted that he never requested a copy of such
    documents. (T. at 186). Mr. Caley also testified that while he would characterize his
    membership as a “family membership”, he paid his membership dues and club charges
    with his corporate checking account and that when he applied for membership, he
    checked the box marked corporate. (T. at 157-158, 176). Mr. Caley also testified that
    he did make an inquiry into the resignation process on or about October, 2007, but that
    Stark County, Case Nos. 2013 CA 00012 and 2013 CA 00018                                  8
    he was not ready to resign at that time. (T. at 165). He admitted that the documents he
    received from Ms. Fernandez in 2007 spelled out the terms of the resignation process.
    (T. at 189).
    {¶23} During Mark Gehring’s testimony, he admitted that the membership
    application he signed upon joining stated that he was bound by the ByLaw and Rules
    and Regulations of the club. (T. at 231-233). He also admitted that he never requested
    a copy of the bylaws or inquired further about same. (T. at 233). He further admitted
    that the application he signed stated that upon resignation by a member, the Club must
    resell the membership before the refund can be issued. (T. at 234).           Mr. Gehring
    testified that he tendered his letter of resignation to the Club on October 3, 2011. (T. at
    237). Mr. Gehring admitted that during his club membership, he frequently fell behind
    on his dues. (T. at 222).      He stated that he was suspended or threatened with
    suspension from club facilities based on such delinquencies. (T. at 224). He admitted
    that at the time of resignation, he owed the club approximately $4,700 on account. (T. at
    220-221, 238).
    {¶24} Myron Vernis testified he has been the general manager of the Club for
    the last twenty years. (T. at 248, 271). He explained that the Club is governed by a set
    of documents collectively known as the Membership Plan which includes the Code of
    Regulations, sometimes referred to as Bylaws. (T. at 249-250). Mr. Vernis testified that
    the most recent version of the Code of Regulations, the 1992 version, states that a
    resigned member shall not be entitled to use the club facilities after his or her
    membership is repurchased. (T. at 251). He further testified that such is not a correct
    statement of the current policy of the Club which prohibits a member from using the club
    Stark County, Case Nos. 2013 CA 00012 and 2013 CA 00018                                   9
    after resignation. (T. at 251-252). He admitted that prospective members are not given a
    copy of the Membership Plan. (T. at 254). Mr. Vernis testified that the Club changed its
    policy back to the original 1990 policy in the mid 2000’s, around 2004. (T. at 285, 310).
    He testified that such policy change was enacted by Mr. Wolstein, the current owner of
    the Club, without a vote by the members. (T. at 286-287, 310).
    {¶25} The trial court also heard brief testimony from Aaron Schaeffer, the
    assistant controller of the Club. He testified that he has worked in the controller’s office
    for six years. (T. at 315). Mr. Schaeffer testified that as of the end of the third quarter,
    the Gehrings owed the Club $4,774.95. (T. at 325). He further testified that the Club
    records indicate the Gehrings had been suspended on seven occasions during the
    tenure at the Club. (T. at 319).
    {¶26} In addition to the above live testimony, the trial court was also presented
    with the deposition testimony of Anthony Spitale, who has served as Glenmoor’s
    Controller since November, 1998. Mr. Spitale, testified by deposition that when he
    receives notice from the Membership Director that an equity member has resigned, he
    removes all codes from the system so the resigned member cannot use club facilities or
    incur any additional charges, adjusts the resigned member's charges, issues a final
    statement, and places the resigned equity member on a "repayment list" which he
    maintains on his computer. He explained that Glenmoor repurchases the equity
    membership at the top of the resignation list once the Club receives the equivalent of
    four equal membership initiation fees from new members. Thus, once the Club has an
    amount equal to four equity memberships, it repurchases one membership from a
    resigned member. Resigned members are still charged quarterly dues, which Mr.
    Stark County, Case Nos. 2013 CA 00012 and 2013 CA 00018                                  10
    Spitale keeps track of but does not bill immediately to the resigned member. These
    dues amount to approximately $6,500 per year. Because the resigned members on the
    resignation list continue to be charged dues, the amount that the resigned member
    receives once he or she reaches the top of the equity resignation list is reduced
    quarterly. The length of time members must wait on the list has, as a practical matter,
    been so long that most of the resigned members never receive any of their equity
    initiation fee back because it is completely depleted before they reach the top of the
    resignation list. Glenmoor's Controller testified that a ten (10) year waiting period on the
    resignation list was typical in his experience. (Spitale Depo. Tr., p. 18, lines 3-9).
    {¶27} On December 17, 2012, the trial court issued a Judgment Entry awarding
    $30,000 to the Caleys and $30,000 to the Gehrings. The trial court also awarded
    $4,774.95 to Glenmoor on its counterclaim against the Gehrings. Thus, the total award
    in favor of Appellees was $55,225.05.
    {¶28} Glenmoor filed a timely Notice of Appeal on January 16, 2013; Appellees
    cross-appealed. The trial court then issued a Nunc Pro Tunc Judgment Entry to address
    claims which had not been resolved by the court's original December 17, 2012,
    Judgment Entry. Glenmoor filed a second timely Notice of Appeal on January 29, 2013.
    Appellees again cross-appealed. Upon Glenmoor's Motion, this Court consolidated the
    two appeals on April 14, 2013.
    {¶29} Appellant now appeals, and Appellee cross-appeals, from the trial court’s
    December 17, 2012, Judgment Entry, raising the following Assignments of Error:
    Stark County, Case Nos. 2013 CA 00012 and 2013 CA 00018                              11
    ASSIGNMENTS OF ERROR
    {¶30} “I. THE TRIAL COURT ABUSED ITS DISCRETION WHEN IT SUA
    SPONTE AMENDED THE PLEADINGS TO INCLUDE THE DEFENSE OF ILLEGAL
    CONTRACT BASED ON UNCONSCIONABILITY.
    {¶31} “II. THE TRIAL COURT ERRED AS A MATTER OF LAW IN FINDING
    THE PARTIES' CONTRACT UNCONSCIONABLE.
    {¶32} “III. THE TRIAL COURT ERRED IN FINDING THAT GLENMOOR
    BREACHED THE PARTIES' ORAL AND WRITTEN CONTRACT.
    {¶33} “IV. THE TRIAL COURT ERRED IN FINDING THAT THE CONTRACT
    WAS BOTH UNCONSCIONABLE AND BREACHED.
    {¶34} “V. THE TRIAL COURT ERRED IN FINDING THE EXISTENCE OF AN
    ORAL AND WRITTEN CONTRACT WITH CONFLICTING TERMS.”
    {¶35} Appellees have filed a cross-appeal, raising the following Assignments of
    Error:
    CROSS-ASSIGNMENTS OF ERROR
    {¶36} “I. THE TRIAL COURT ERRED AS A MATTER OF LAW IN RULING
    AGAINST PLAINTIFFS/APPELLEES ON THEIR CLAIM FOR VIOLATIONS OF THE
    OHIO CONSUMER SALES PRACTICES ACT.
    {¶37} “II. THE TRIAL COURT ERRED AS A MATTER OF LAW IN RULING
    AGAINST       PLAINTIFFS/APPELLEES         ON    THEIR    CLAIM     FOR    NEGLIGENT
    MISREPRESENTATION.”
    {¶38} For ease of discussion, we will address some of Appellant’s Assignments
    of Error out of order.
    Stark County, Case Nos. 2013 CA 00012 and 2013 CA 00018                                 12
    I., II.
    {¶39} In its First and Second Assignments of Error, Appellant Glenmoor argues
    that the trial court erred in making a finding of Unconscionability in this matter. We
    agree.
    {¶40} Under Ohio law, a contract clause is unconscionable where there is the
    absence of meaningful choice on the part of one of the parties to a contract, combined
    with contract terms that are unreasonably favorable to the other party. Collins v. Click
    Camera and Video, Inc., 
    86 Ohio App. 3d 826
    , 834, 
    621 N.E.2d 1294
    (2nd Dist 1993).
    {¶41} Unconscionability embodies two separate concepts: (1) substantive
    unconscionability, i.e. “those factors which relate to the contract terms themselves and
    whether they are commercially reasonable,” and procedural unconscionability, i.e.
    “those factors bearing on the relative bargaining position of the contracting parties.” 
    Id. In Collins,
    the court explained the difference between the two concepts as follows:
    {¶42} “Substantive unconscionability involves those factors which relate to the
    contract terms themselves and whether they are commercially reasonable. Because the
    determination of commercial reasonableness varies with the content of the contract
    terms at issue in any given case, no generally accepted list of factors has been
    developed for this category of unconscionability. However, courts examining whether a
    particular limitations clause is substantively unconscionable have considered the
    following factors: the fairness of the terms, the charge for the service rendered, the
    standard in the industry, and the ability to accurately predict the extent of future
    liability.....
    Stark County, Case Nos. 2013 CA 00012 and 2013 CA 00018                                   13
    {¶43} “Procedural unconscionability involves those factors bearing on the
    relative bargaining position of the contracting parties, e.g., ‘age, education, intelligence,
    business acumen and experience, relative bargaining power, who drafted the contract,
    whether the terms were explained to the weaker party, whether alterations in the printed
    terms were possible, whether there were alternative sources of supply for the goods in
    question.’ ” 
    Id. at 834,
    621 N.E.2d 1294
    . (Citations omitted).
    {¶44} The issue of unconscionability is a question of law. See Ins. Co. of North
    Am. v. Automatic Sprinkler Corp., 
    67 Ohio St. 2d 91
    , 98, 
    423 N.E.2d 151
    (1981).
    {¶45} The “basic test of unconscionability of contract is whether under
    circumstances existing at the time of making of contract and in light of general
    commercial background and commercial needs of particular trade or case, clauses
    involved are so one-sided as to oppress or unfairly surprise the other party.” Black's
    Law Dictionary (5 Ed.Rev.1979) 1367.
    {¶46} The party asserting unconscionability of a contract bears the burden of
    proving that the agreement is both procedurally and substantively unconscionable. See
    generally Ball v. Ohio State Home Servs., Inc., 
    168 Ohio App. 3d 622
    , 2006-Ohio-4464,
    
    861 N.E.2d 553
    , ¶ 6; see also Click 
    Camera, 86 Ohio App. 3d at 834
    , 
    621 N.E.2d 1294
    ,
    citing White & Summers, Uniform Commercial Code (1988) 219, Section 4–7 (“One
    must allege and prove a ‘quantum’ of both prongs in order to establish that a particular
    contract is unconscionable”).
    {¶47} In the case sub judice, the issue of Unconscionability was never raised by
    either the Caleys or the Gehrings and was further not proven by the parties.             No
    evidence was presented to establish either substantive or procedural unconscionability.
    Stark County, Case Nos. 2013 CA 00012 and 2013 CA 00018                               14
    There was no evidence that Appellees lacked a meaningful choice or that they were in
    an unequal bargaining position in terms of the contract. There was no evidence of
    coercion or duress or that Appellees were pressured into signing the contract.
    {¶48} While this Court finds that a discrepancy did exist between the current
    club usage policy following resignation and that set forth in the 1992 Code of
    Regulations, we do not find that such contradiction renders the contracts between
    Glenmoor and Appellees unconscionable.
    {¶49} Appellant’s First and Second Assignments of Error are sustained.
    III., IV. and V.
    {¶50} In its Third, Fourth and Fifth Assignments of Error, Appellant Glenmoor
    claims that the trial court erred in finding a breach of written and oral contracts. We
    agree in part and disagree in part for the following reasons.
    Breach of Oral Contract
    {¶51} “A written contract must be construed and interpreted from its four corners
    without consideration of parol evidence, i.e., evidence that would contradict or vary the
    terms of the contract. The parol evidence rule bars the use of extrinsic evidence to
    contradict the terms of a written contract intended to be the final and complete
    expression of the contracting parties' agreement.” Meade v. Kurlas, 12th Dist. No.
    CA2010-08-216, 2011-Ohio-1720.
    {¶52} An oral agreement cannot be enforced in preference to a signed writing
    which pertains to exactly the same subject matter, yet has different terms.” Marion Prod.
    Credit Assn. v. Cochran (1988), 
    40 Ohio St. 3d 265
    , 
    533 N.E.2d 325
    , paragraph three of
    the syllabus.
    Stark County, Case Nos. 2013 CA 00012 and 2013 CA 00018                                    15
    {¶53} At trial, a great deal of testimony was presented by Appellees in support
    of their claims that the Club, through Myron Vernis, orally represented to them that upon
    resignation they would receive a refund of their $30,000 initiation fee. Appellees
    contend that such representations do not accurately reflect the terms of the written
    contract they entered into with Glenmoor.
    {¶54} Here, Appellees each entered into a written membership contract with
    Glenmoor. Such written contract addresses how and when a member will receive a
    refund of his initiation fee upon resignation.
    {¶55} When the terms of a contract are clear and unambiguous, a trial court may
    not go beyond the plain language of the agreement to determine the intent of the
    parties. See Alexander v. Buckeye Pipe Line Co., 
    53 Ohio St. 2d 241
    , 246, 
    374 N.E.2d 146
    (1978).
    {¶56} Here, the trial court made no finding, and upon review of the record we
    find no evidence, that the contract in this case was ambiguous.
    {¶57} We therefore find that the trial court erred in finding the existence and
    subsequent breach of an oral contract in this matter.
    Unconscionability
    {¶58} We have previously found the trial court’s finding of unconscionability in
    this matter to be erroneous.
    Breach of written contract
    {¶59} In order to succeed on a breach of contract claim, the plaintiff must
    demonstrate that: (1) a contract existed; (2) the plaintiff fulfilled his obligations; (3) the
    defendant breached his obligations; and (4) damages resulted from this breach. Chaney
    Stark County, Case Nos. 2013 CA 00012 and 2013 CA 00018                                16
    v. Ramsey, 4th Dist. No. 98CA614, 
    1999 WL 217656
    , (Apr. 7, 1999), citing Doner v.
    Snapp, 
    98 Ohio App. 3d 597
    , 600, 
    649 N.E.2d 42
    (2nd Dist.1994).
    {¶60} “ ‘[B]reach,’ as applied to contracts is defined as a failure without legal
    excuse to perform any promise which forms a whole or part of a contract, including the
    refusal of a party to recognize the existence of the contract or the doing of something
    inconsistent with its existence.” Natl. City Bank of Cleveland v. Erskine & Sons, Inc.,
    
    158 Ohio St. 450
    , 
    110 N.E.2d 598
    (1953), paragraph one of the syllabus.
    {¶61} “ ‘When the facts presented are undisputed, whether they constitute a
    performance or a breach of a written contract, is a question of law for the court.’ ” Koon
    v. Hoskins, 4th Dist. No. 95CA497, 
    1996 WL 30018
    , (Jan. 24, 1996), fn. 5, quoting
    Luntz v. Stern, 
    135 Ohio St. 225
    , 
    20 N.E.2d 241
    (1939), paragraph five of the syllabus.
    {¶62} While Appellees make much of the fact that they claim to have had no
    knowledge of the terms of repurchase following resignation, the membership application
    clearly states that members will be bound by the Bylaws and Rules and Regulations of
    the Club. Nothing prevented Appellees, both successful business men, from seeking
    legal counsel to review the membership contract prior to joining.        Appellees were
    sophisticated enough to appreciate the possibility of retaining counsel. Instead,
    Appellees both entered into such contract willingly and used the Club regularly for many
    years prior to their decision to resign their memberships.
    {¶63} This Court has followed “the well-settled principle that a person who is
    competent to contract and who signs a written document without reading it is bound by
    its terms and cannot avoid its consequences.” Hook v. Hook (1982), 
    69 Ohio St. 2d 234
    ,
    238, 23 O.O.3d 239, 
    431 N.E.2d 667
    . According to the Ohio Supreme Court, the “legal
    Stark County, Case Nos. 2013 CA 00012 and 2013 CA 00018                                17
    and commonsensical axiom that one must read what one signs survives” to this day.
    ABM 
    Farms, 81 Ohio St. 3d at 503
    , 
    692 N.E.2d 574
    . See, also, McAdams v. McAdams
    (1909), 
    80 Ohio St. 232
    , 240-241, 
    88 N.E. 542
    (“A person of ordinary mind cannot be
    heard to say that he was misled into signing a paper which was different from what he
    intended, when he could have known the truth by merely looking when he signed.”).
    {¶64} In the instant case, we find that the only term of the membership contract
    which was breached in this matter was that provision relating to whether a club member
    could or could not use the club facilities after tender of resignation and prior to
    repurchase of the membership by the club. This Court finds that the provision contained
    in the 1992 Code of Regulations is the controlling contract provision and that the Club
    breached its contract with Appellees by not allowing them to use the Club facilities until
    such time as their membership is repurchased or their equity is depleted.
    {¶65} We therefore remand this matter to the trial court for a determination of
    damages for the breach of contract for the period of time Appellees were charged
    quarterly dues but were prohibited from using the club facilities.
    {¶66} We further note that the damage calculation may be different for each set
    of Appellees in this matter, as Appellees Gehring resigned with an unpaid dues balance.
    {¶67} Appellant’s Third, Fourth and Fifth Assignments of Error are overruled in
    part and sustained in part.
    Cross-Appeal
    I.
    {¶68} In their First Assignment of Error, Cross-Appellants assert that the trial
    court erred in denying their Consumer Sales Practices Act claims. We disagree.
    Stark County, Case Nos. 2013 CA 00012 and 2013 CA 00018                                  18
    {¶69} As set forth in R.C. Chapter 1345, the OCSPA defines “consumer
    transaction” as “a sale, lease, assignment, award by chance, or other transfer of an item
    of goods, a service, a franchise, or an intangible, to an individual for purposes that are
    primarily personal, family, or household, or solicitation to supply any of these things.”
    R.C. §1345.01(A). Although “individual” is not defined in this section, it is among several
    other classifications, including partnership and association, which are included in the
    definition of “person” in R.C. §1345.01(B): “ ‘Person’ includes an individual, corporation,
    government, governmental subdivision or agency, business trust, estate, trust,
    partnership, association, cooperative, or other legal entity.” In the absence of a statutory
    definition, we must apply the ordinary and common understanding of the term
    “individual.” R.C. §1.42.
    {¶70} Moreover, R.C. §1345.03 provides further illustration of the OCSPA's
    inapplicability to businesses or similar entities. That statute lists several factors to be
    considered in determining whether an unconscionable trade practice has occurred.
    R.C. §1345.03(B)(1) requires the court to consider whether the consumer has been
    taken advantage of because of “physical or mental infirmities, ignorance, illiteracy, or
    inability to understand the language.” These criteria relate only to human beings and
    have no relevance to a business entity. Therefore, as used in R.C. §1345.01(A),
    “individual” means “natural person.”
    {¶71} Evidence was presented that Mr. Caley’s membership contribution, dues
    and other charges associated with use of the club and its facilities were paid with
    checks drawn on his business, L.A. Copier Company, an Ohio corporation.
    Stark County, Case Nos. 2013 CA 00012 and 2013 CA 00018                                 19
    {¶72} Evidence was also presented that Cross-Appellant Caley considered his
    country club membership to be an investment opportunity in that the value of his
    membership could theoretically be worth more upon resignation than when he
    purchased it.
    {¶73} Since Cross-Appellant purchased this membership as an investment, not
    for personal, family, or household purposes, the CSPA does not apply here.
    {¶74} We therefore find that the trial court had competent, credible evidence to
    support its decision denying the CSPA claim herein.
    {¶75} Cross-Appellant’s First Assignment of Error is overruled.
    II.
    {¶76} In their Second Assignment of Error, Cross-Appellants claim that the trial
    court erred in denying their claims for negligent misrepresentation. We disagree.
    {¶77} The doctrine of negligent misrepresentation provides recovery where: 1) a
    party who, in the course of his business, profession or employment, or in any other
    transaction in which he has a pecuniary interest, provides false information; 2) for the
    guidance of another party in its business transaction; 3) causing the other party to suffer
    pecuniary loss; 4) as a result of justifiable reliance on the information; 5) if the one
    providing the information failed to exercise reasonable care or competence in obtaining
    and communicating the information. Delman v. City of Cleveland Hts., (1989), 41 Ohio
    St.3d 1, 4, 
    534 N.E.2d 835
    .
    {¶78} The trial court found that Cross-Appellants failed to establish the element
    of “false information”. We agree with the trial court.
    Stark County, Case Nos. 2013 CA 00012 and 2013 CA 00018                              20
    {¶79} While Cross-Appellants claim that they believed that Glenmoor would
    refund their $30,000 equity membership initiation fees immediately upon their
    resignation, they failed to prove that any such statements or promises were in fact ever
    made to them.
    {¶80} Cross-Appellants Second Assignment of Error is overruled.
    {¶81} For the foregoing reasons, the judgment of the Court of Common Pleas of
    Stark County, Ohio, is affirmed in part, reversed in part and remanded for further
    proceedings consistent with the law and this opinion.
    By: Wise, J.
    Farmer, P. J., and
    Baldwin, J. concur.
    ___________________________________
    HON. JOHN W. WISE
    ___________________________________
    HON. SHEILA G. FARMER
    ___________________________________
    HON. CRAIG R. BALDWIN
    JWW/d 1024
    Stark County, Case Nos. 2013 CA 00012 and 2013 CA 00018                              21
    IN THE COURT OF APPEALS FOR STARK COUNTY, OHIO
    FIFTH APPELLATE DISTRICT
    RONALD P. CALEY, et al.                     :
    :
    Appellees/Cross-Appellants           :
    :
    -vs-                                        :         JUDGMENT ENTRY
    :
    GLENMOOR COUNTRY CLUB, INC.                 :
    :
    Appellant/Cross-Appellee          :         Case Nos. 2013 CA 00012 and
    :                   2013 CA 00018
    For the reasons stated in our accompanying Memorandum-Opinion, the
    judgment of the Court of Common Pleas of Stark County, Ohio, is affirmed in part,
    reversed in part and remanded for further proceedings consistent with his opinion.
    Costs assessed to Appellant and Appellees equally.
    ___________________________________
    HON. JOHN W. WISE
    ___________________________________
    HON. SHEILA G. FARMER
    ___________________________________
    HON. CRAIG R. BALDWIN