Motorists Mut. Ins. Co. v. Roberts , 2014 Ohio 1893 ( 2014 )


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  • [Cite as Motorists Mut. Ins. Co. v. Roberts, 
    2014-Ohio-1893
    .]
    IN THE COURT OF APPEALS
    TWELFTH APPELLATE DISTRICT OF OHIO
    WARREN COUNTY
    MOTORISTS MUTUAL INSURANCE CO.,                          :
    CASE NO. CA2013-09-089
    Plaintiff-Appellee,                              :
    OPINION
    :            5/5/2014
    - vs -
    :
    CODY ROBERTS, et al.,                                    :
    Defendants-Appellant.                            :
    CIVIL APPEAL FROM WARREN COUNTY COURT
    Case No. 2010CVE00315
    Zeehandler Sabatino & Associates, LLC, Stephen J. Zeehandelar, 471 East Broad Street,
    Suite 1200, Columbus, Ohio 43215-0069, for plaintiff-appellee
    Thomas G. Eagle Co., L.P.A., Thomas G. Eagle, 3386 North State Route 123, Lebanon Ohio
    45036, for defendant-appellant
    M. POWELL, J.
    {¶ 1} Defendant-appellant, Cody Roberts, appeals a decision from the Warren
    County Court denying his motion for relief from and to vacate a default judgment entered in
    favor of plaintiff-appellee, Motorists Mutual Insurance Company, Inc. (Motorists Mutual). For
    the reasons discussed below, we affirm in part, reverse in part, and remand this matter to the
    trial court.
    Warren CA2013-09-089
    {¶ 2} On or about January 31, 2009, a motor vehicle owned by an insured of
    Motorists Mutual was stolen. The vehicle was later recovered, but it was damaged. On
    March 29, 2010, Motorists Mutual filed a complaint in the Warren County Court against
    Roberts and a co-defendant, Leslie Andrew Shaw, asserting its subrogation rights to recover
    funds it paid to its insured.1 The complaint alleged that Roberts and Shaw, "while on a joint
    venture * * * stole a 1997 Mercury Mystique off of the Insured's lot and engaged in the
    unauthorized use of said vehicle." Thereafter, as Roberts had not answered or appeared,
    Motorists Mutual moved for default judgment. On September 15, 2010, default judgment was
    entered against Roberts in the amount of "$1,932.05, plus costs and interest at the statutory
    rate of 4%."
    {¶ 3} Over two years later, on March 12, 2013, Roberts filed a motion for relief from
    and to vacate default judgment. In his motion, Roberts claimed the judgment against him
    was void as he had never been served with the summons and complaint and that he was
    entitled to relief under Civ.R. 60(B)(5), for "any other reason justifying relief from judgment."
    In support of the motion, Roberts attached his affidavit, wherein he averred he was not
    involved in the theft or damage of the insured's vehicle. He indicated that he had been
    charged criminally for his alleged involvement in the theft of the vehicle but that the charges
    were dismissed by the state and never refiled. See State v. Roberts, Warren C.C. No. 2009-
    CRA-00116 (Mar. 5, 2009). Roberts further claimed he was never aware of the default
    judgment entered against him. According to Roberts, he did not discover the September 15,
    2010 judgment had been rendered against him until January 23, 2013, when he was pulled
    over and informed that his license was under suspension due to a "judgment suspension."
    As to the issue of service, Roberts stated he never received "notice or summons of the
    1. Shaw is not a party to the present appeal.
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    Warren CA2013-09-089
    complaint in this case," and if he had, he "would have defended it on the merits."
    {¶ 4} Motorists Mutual filed a memorandum in opposition claiming that service was
    perfected by ordinary mail, and that Roberts' affidavit was insufficient to overcome the
    presumption of proper service. Motorists Mutual also claimed Roberts' motion for relief from
    judgment was not filed within a reasonable time as he had "spoken with personnel in the
    office of [Motorists Mutual's] counsel" about the judgment and license suspension on
    numerous occasions. Attached to the memorandum were unauthenticated copies of an
    "Accurint" report, listing contact information for "Cody Roberts" and the Springboro Police
    Department's investigative notes as to the theft of the insured's vehicle.
    {¶ 5} Based on the filings by the parties, the trial court scheduled an evidentiary
    hearing on the limited issue of Roberts' contact with counsel's office in 2010, 2011, 2012, and
    2013 concerning the judgment. At the hearing, Motorists Mutual presented the testimony of
    Kris Stephenson, a 15-year employee and accounting manager for Zeehandelar, Sabatino &
    Associates, LLC, the law firm representing Motorists Mutual in the present action.
    Stephenson testified regarding the firm's electronic recording-keeping practices. Stephenson
    explained that the firm uses a program called, "Collection Partner" which permits the person
    handling a debtor's account to place typewritten notes in the electronic file under the debtor's
    name. Over Roberts' objections, Motorists Mutual entered as an exhibit a printout from
    "Collection Partner" which pertained to Roberts' account at the firm. Based on this exhibit,
    Stephenson testified Roberts engaged in a series of conversations with several account
    handlers from November 19, 2010 through January 29, 2013 regarding the judgment against
    him. The record indicated Roberts' license was suspended on November 2, 2010, and on
    November 19, 2010, "D" or "DB", which referred to Roberts, contacted the firm and indicated
    that he was going to contact an attorney. Stephenson further testified that an entry on
    October 22, 2012, indicated Roberts called the office and spoke with an account
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    representative, stating he was "tired of fighting, he just wanted to get his driver's license
    back." Several of the entries also indicated that the account representatives had provided
    Roberts with a case number during the conversation.
    {¶ 6} Roberts also testified at the hearing. He denied ever contacting the law firm
    representing Motorists Mutual. He acknowledged that the exhibit reflected his name, date of
    birth, and social security number, but otherwise denied several of the facts contained in the
    record. For instance, Roberts denied recognizing any of the phone numbers where these
    calls allegedly originated, and he also denied ever working at AK Steel, the place of
    employment listed in the record.
    {¶ 7} After the parties submitted post-hearing briefs, the magistrate denied Roberts'
    motion finding he was properly served by ordinary mail. The magistrate further found
    Roberts had notice of the judgment based upon his various contacts with the law firm, and
    therefore concluded the Civ.R. 60(B)(5) motion was not brought within a reasonable time.
    Roberts filed objections to the magistrate's decision with the trial court. Upon review, the trial
    court affirmed and adopted the magistrate's decision to deny Roberts' motion for relief from
    and to vacate the default judgment.
    {¶ 8} Roberts appeals the decision of the trial court, presenting three assignments of
    error for our review. For ease of discussion, we address Roberts' assignments of error out of
    order.
    {¶ 9} Assignment of Error No. 1:
    {¶ 10} THE TRIAL COURT ERRED IN ADMITTING EVIDENCE OF PLAINTIFF'S
    LAWYER'S EMPLOYEES' NOTES.
    {¶ 11} In his first assignment of error, Roberts argues the trial court erred in admitting
    into evidence Exhibit 1, records of Roberts' alleged contacts, including telephone
    conversations, with the attorneys representing Motorists Mutual. Roberts contends the
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    records were not admissible under Evid.R. 803(6) because they were prepared in anticipation
    of litigation, rather than in the ordinary course of business.
    {¶ 12} The admission or exclusion of relevant evidence rests within the discretion of
    the trial court. League v. Collins, 12th Dist. Butler No. CA2013-03-041, 
    2013-Ohio-3857
    , ¶ 8.
    An appellate court will not disturb a decision of the trial court to admit or exclude evidence
    absent a clear and prejudicial abuse of discretion. Cottrell v. Cottrell, 12th Dist. Warren No.
    CA20120-10-105, 
    2013-Ohio-2397
    , ¶ 80. An abuse of discretion is more than an error of
    judgment; it means that the trial court was unreasonable, arbitrary, or unconscionable in its
    ruling. Blakemore v. Blakemore, 
    5 Ohio St.3d 217
    , 219 (1983).
    {¶ 13} Generally, out-of-court statements offered to prove the truth of the matter
    asserted are inadmissible hearsay. Evid.R. 801(C). However, Evid.R. 803(6) provides an
    exception to this general rule of inadmissibility for certain business records. To qualify for
    admission under Evid.R. 803(6):
    a business record must manifest four essential elements: (i) the
    record must be one regularly recorded in a regularly conducted
    activity; (ii) it must have been entered by a person with
    knowledge of the act, event or condition; (iii) it must have been
    recorded at or near the time of the transaction; and (iv) a
    foundation must be laid by the custodian of the record or by
    some other qualified witness.
    Green Tree Servicing, L.L.C. v. Roberts, 12th Dist. Butler No. CA2013-03-039, 2013-Ohio-
    5362, ¶ 29, quoting Cent. Mtge. Co. v. Bonner, 12th Dist. Butler No. CA2012-10-204, 2013-
    Ohio-3876, ¶ 13; State v. Davis, 
    116 Ohio St.3d 404
    , 
    2008-Ohio-2
    , ¶ 171. Even after the
    above elements are established, a business record may be excluded from evidence if "the
    source of information or the method or circumstances of preparation indicate lack of
    trustworthiness." State v. Glenn, 12th Dist. Butler No. CA2009-01-008, ¶ 17, quoting Davis at
    ¶ 171. Firsthand knowledge of the transaction is not required by the witness providing the
    foundation; however, the witness must demonstrate he is sufficiently familiar with the
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    operation of the business and the record's preparation, maintenance, and retrieval such that
    he can reasonably testify as to the basis of his knowledge. Glenn at ¶ 19.
    {¶ 14} In the case at hand, Stephenson testified that as an accounting manager for
    Zeehandelar, Sabatino and Associates, he had personal knowledge of the firm's record-
    keeping system. Stephenson identified Exhibit 1 as a "printout copy of [an] * * * electronic file
    that is kept during the course of business for our firm for this particular case involving
    [Motorists Mutual] and Mr. Roberts." Stephenson explained it is the practice of the firm to
    make this type of record for each collection and litigation case in order to keep track of the
    history of the case. According to Stephenson, the records are created by a software program
    called "Collection Partner," and when activity occurs on a particular file, such as a telephone
    conversation or other correspondence with a debtor, notes are entered into the file to reflect
    such activity. Stephenson testified these notes are made by the person who actually
    engages in the activity reflected in the entry and that such notes are made immediately after
    the event or activity takes place. Stephenson further testified that at midnight on the day the
    note was entered, the note on the file becomes permanent and can no longer be changed or
    edited.
    {¶ 15} Based on this testimony, we do not find that the trial court abused its discretion
    in admitting the law firm's records. Stephenson's testimony met each of the requirements
    under the business records exception to the hearsay rule. Stephenson explained that Exhibit
    1 contains records that are regularly made in the course of the law firm's business activity;
    the records are made by persons with knowledge of the act and close in time to the event
    recorded. Finally, Stephenson as the accounting manager, and an employee who has
    created similar records before and reviewed the records presented to the trial court, had the
    requisite knowledge to testify regarding these records.
    {¶ 16} Roberts, however, asserts Exhibit 1 was still inadmissible as the records were
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    made and kept in anticipation of litigation and therefore indicated a lack of trustworthiness.
    Roberts is correct that in some instances, documents made in anticipation of litigation are
    excluded because such documents substantially undermine the presumed guarantee of
    circumstantial trustworthiness in qualified business records. See Sikora v. Gibbs, 
    132 Ohio App.3d 770
    , 776 (10th Dist.1999), citing McCormick v. Mirrored Image, Inc., 
    7 Ohio App.3d 232
    , 234 (1st Dist.1982); see also Weis v. Weis, 
    147 Ohio St. 416
    , 426 (1947). However, we
    disagree that simply because these records were prepared at an attorney's office that such
    records were created in anticipation of litigation, and therefore were not trustworthy. Rather,
    according to Stephenson's testimony, these records served a dual purpose, one was for
    litigation, but the other was for the firm's collection business. The records at issue reflected
    phone calls between office personnel and debtors who were attempting to resolve the
    matters voluntarily. The records had significance separate and apart from the law firm's
    litigation business. The records were not evaluative, but instead recorded contacts the firm
    had with its clients' debtors. Moreover, as a judgment had already been entered against
    Roberts and nothing further in the case was pending before the trial court when these
    records were made, it is reasonable to conclude that the records were not created in
    anticipation of litigation. Accordingly, under these facts, we do not find the circumstances of
    preparation indicate a lack of trustworthiness.
    {¶ 17} Based on the foregoing, the trial court did not err in admitting into evidence
    records of the law office representing Motorists Mutual, and therefore, Roberts' first
    assignment of error is overruled.
    {¶ 18} Assignment of Error No. 3:
    {¶ 19} THE TRIAL COURT ERRED IN DENYING ROBERTS' MOTION FOR RELIEF
    FROM THE JUDGMENT UNDER CIV.R. 60(B).
    {¶ 20} In his third assignment of error, Roberts asserts the trial court erred in denying
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    Warren CA2013-09-089
    his motion for relief from judgment under Civ.R. 60(B) as there was evidence of "lack of
    actual service." Roberts contends he has a meritorious defense if relief is granted, the
    motion was timely, and that he was entitled to relief under Civ.R. 60(B)(5) based on the
    court's "inherent power to relieve a person from the unjust operation of a judgment."
    {¶ 21} Our standard of review of a court's decision as to whether to grant a Civ.R.
    60(B) motion is abuse of discretion. First Fin. Bank, N.A. v. Grimes, 12th Dist. Butler No.
    CA2010-10-268, 
    2011-Ohio-3907
    , ¶ 14. An abuse of discretion constitutes more than an
    error of law or judgment; it requires a finding that the trial court acted unreasonably, arbitrarily
    or unconscionably. Blakemore v. Blakemore, 
    5 Ohio St.3d 217
    , 219 (1983).
    {¶ 22} To prevail on a Civ.R. 60(B) motion for relief from judgment, the moving party
    must demonstrate that it (1) has a meritorious claim or defense to present if the motion is
    granted; (2) is entitled to relief under one of the grounds stated in Civ.R. 60(B)(1) through (5);
    and (3) has made the motion within a reasonable time, and, where the grounds for relief are
    Civ.R. 60(B)(1), (2) or (3), not more than one year after the judgment, order or proceeding
    was entered or taken. Aurora Loan Servs. v. Brown, 12th Dist. Warren Nos. CA2010-01-010
    and CA2010-05-041, 
    2010-Ohio-5426
    , ¶ 35, citing GTE Automatic Elec. v. ARC Industries,
    
    47 Ohio St.2d 146
    , 150-151 (1976); see also Wilkerson v. Wilkerson, 12th Dist. Butler No.
    CA2013-06-089, 
    2014-Ohio-1322
    , ¶ 12. Failing to meet one of the GTE factors is fatal, for all
    three must be satisfied in order to gain relief. Grimes at ¶ 14. In the present case, the trial
    court denied Roberts' Civ.R. 60(B) motion for relief from judgment on the basis that Roberts
    failed to bring the motion within a reasonable time. What constitutes reasonable time
    depends upon the facts of the case. L.N.V. Corp. v. Edgar, 12th Dist. Butler No. CA2011-10-
    190, 
    2012-Ohio-1899
    , ¶ 22.
    {¶ 23} In response to Roberts' motion for relief, Motorists Mutual asserted Roberts
    contacted the law firm representing Motorists Mutual and spoke to personnel at the office in
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    2010, 2011, 2012, and 2013. Based on this allegation, the trial court held an evidentiary
    hearing "relating to contact with [Motorists Mutual's attorney's] office by the Defendant." As
    mentioned above, Stephenson testified at the hearing regarding the company's records and
    explained that entries in those records indicated Roberts had engaged in conversations with
    several account handlers over a period of time about the judgment against him. Roberts also
    testified at the hearing and denied ever contacting the law firm or being aware of the
    judgment against him. In light of Roberts' contact with the law firm, the trial court found
    Roberts was aware of the judgment against him. In reaching this conclusion, the trial court
    also rejected Roberts' testimony that he had never contacted the law firm and was unaware
    of the judgment. Accordingly, the trial court denied Roberts Civ.R. 60(B) motion finding he
    did not file the motion within a reasonable time after becoming aware of the default judgment.
    {¶ 24} Roberts asserts that even if he had notice of a collection effort, his motion was
    timely as it was made "within weeks" of finding out about the judgment against him.
    However, the trial court elected to believe the testimony of Stephenson and the records
    presented by Motorists Mutual over Roberts' claims. We find no abuse of discretion in this
    regard. Accordingly, Roberts' inability to demonstrate the timeliness of his motion is fatal to
    his claim for relief under Civ.R. 60(B). See Grimes, 
    2011-Ohio-3907
     at ¶ 14. It is therefore
    unnecessary to determine whether there is a substantive basis for relief from judgment based
    upon a failure of actual service of the summons and complaint.
    {¶ 25} Roberts' third assignment of error is overruled.
    {¶ 26} Assignment of Error No. 2:
    {¶ 27} THE TRIAL COURT ERRED IN DENYING ROBERTS' MOTION TO VACATE
    THE JUDGMENT DUE TO LACK OF SERVICE.
    {¶ 28} In his second assignment of error, Roberts argues the trial court erred in
    denying his motion to vacate the default judgment because he was not properly served with
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    Warren CA2013-09-089
    the complaint and summons in this matter. Roberts contends that as a result of Motorists
    Mutual's failure to perfect service, the trial court did not have personal jurisdiction over him,
    and therefore the judgment against him is void.
    {¶ 29} "In order to render a valid judgment, a court must have jurisdiction over the
    defendant in the action." Beachler v. Beachler, 12th Dist. Preble No. CA2006-03-007, 2007-
    Ohio-1220, ¶ 12. A court may acquire personal jurisdiction over the defendant either by
    service of process upon the defendant, the voluntary appearance and submission of the
    defendant or his legal representative, or by certain acts of the defendant or his legal
    representative which constitute an involuntary submission to the jurisdiction of the court. 
    Id.,
    citing Maryhew v. Yova, 
    11 Ohio St.3d 154
    , 156 (1984). "If a plaintiff fails to perfect service
    on a defendant and the defendant has not appeared in the action or waived service, a trial
    court lacks the jurisdiction to enter a default judgment against the defendant." Ohio State
    Aerie Fraternal Order of Eagles v. Alsip, 12th Dist. Butler No. CA2013-05-079, 2013-Ohio-
    4866, ¶ 10, quoting Bendure v. Xpert Auto, Inc., 10th Dist. Franklin No. 11AP-144, 2011-
    Ohio-6058, ¶ 16.
    {¶ 30} A judgment rendered by a court that has not acquired personal jurisdiction over
    the defendant is void, not merely voidable. Alsip at ¶ 10; see also In re B.P.H., 12th Dist.
    Butler No. CA2006-04-090, 
    2007-Ohio-1366
    , ¶ 14 ("[w]here service of process has not been
    accomplished, any judgment rendered is void ab initio"). A party seeking to challenge a void
    judgment must file a motion to vacate or set aside the judgment. Beachler at ¶ 18. The trial
    court's power to vacate a void judgment does not arise under Civ.R. 60(B), as such motions
    only apply to set aside voidable judgments. 
    Id.
     Rather, an Ohio court has the inherent power
    to vacate a void judgment. BAC Home Loans, LP v. Mapp, 12th Dist. Butler No. CA2013-01-
    001, 
    2013-Ohio-2968
    , ¶ 11, citing Patton v. Diemer, 
    35 Ohio St.3d 68
     (1988), paragraph four
    of the syllabus. "An appellate court reviews the denial of a common law-motion to vacate
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    Warren CA2013-09-089
    under an abuse of discretion standard." Alsip at ¶ 10.
    {¶ 31} As a motion to vacate a void judgment does not need to satisfy the
    requirements under Civ.R. 60(B), Roberts was not required to show that his motion to vacate
    was timely filed. Rather, what is at issue in the present case is whether the trial court
    obtained personal jurisdiction over Roberts by service of process.
    {¶ 32} Service of process is consistent with due process standards where it is
    reasonably calculated, under the circumstances, to give interested parties notice of a pending
    action and an opportunity to appear. Hamilton v. Digonno, 12th Dist. Butler No. CA2005-03-
    075, 
    2005-Ohio-6552
    , ¶ 9, citing Samson Sales, Inc. v. Honeywell, Inc., 
    66 Ohio St.2d 290
    ,
    293 (1981). Civ.R. 4.1 outlines the methods of obtaining service of process within the state
    of Ohio, and it provides that "service of any process shall be by United States certified or
    express mail unless otherwise permitted by these rules." Proper service of process by
    certified mail is "[e]videnced by [a] return receipt signed by any person." Alsip at ¶ 11,
    quoting Civ.R. 4.1(A). Civ.R. 4.6(D) permits service to be made by ordinary mail if the
    attempted service by certified mail is returned unclaimed, and provides that "[s]ervice shall be
    deemed complete when the fact of mailing is entered of record, provided that the ordinary
    mail envelope is not returned by the postal authorities with an endorsement showing failure of
    delivery." HSBC Mtge v. Ballard, 12th Dist. Butler No. CA2011-05-088, 
    2012-Ohio-2251
    , ¶ 8.
    If the ordinary mail envelope is not returned, there is a presumption that service has been
    perfected.   Hamilton at ¶ 10.     However, such presumption is rebuttable by sufficient
    evidence. Id.; see, e.g., Barnhart v. Sonny Emrick Excavating, 12th Dist. Fayette No. CA95-
    06-016, 
    1995 WL 746236
     (Dec. 18, 1995); Patterson v. Patterson, 8th Dist. Cuyahoga No.
    86282, 
    2005-Ohio-5352
    , ¶ 23.
    {¶ 33} In the present case, Motorist Mutual filed its complaint on March 29, 2010. A
    copy of the summons and complaint were sent by certified mail to Roberts at 952 Dubois
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    Road, Franklin, OH 45005. It was returned "unclaimed." Thereafter, upon request, service
    was reissued to Roberts by ordinary mail at the Dubois Road address on May 28, 2010.
    There is no evidence in the record that the ordinary mail envelope was returned by the postal
    authorities with an endorsement showing failure of delivery. Therefore, there is a rebuttable
    presumption that service was perfected.
    {¶ 34} Essentially, Roberts asserts that his affidavit presented sufficient evidence of
    nonservice. Roberts attached his own affidavit to the motion to vacate, wherein he asserted
    "[a]t no time did I receive notice or summons of the complaint in this case and it was
    apparently sent to an incorrect address." He further averred that he did not live at the Dubois
    Road address at the time, but rather resided on Franklin-Trenton Road until 2011. Roberts
    also asserted that the complaint and summons could have been sent to his mother's
    residence at 3916 Kenny Lane, Springboro, Ohio, where the criminal complaints were
    served.
    {¶ 35} In response, Motorist Mutual filed a printout from "Accurint" which it asserted is
    "routinely utilized in this industry to locate persons." The report listed various addresses for
    "Cody Roberts" including both the Kenny Road address and the Dubois Road address. This
    report was not authenticated by a necessary affidavit. Motorist Mutual argued that this report
    indicated Roberts resided at the Dubois address when service was perfected, and therefore
    his affidavit failed to rebut the presumption of proper service. However, as the "Accurint"
    report was unauthenticated, we find that this document alone was insufficient to refute
    Roberts' claims of nonservice. See Whittle v. Davis, 12th Dist. Butler No. CA2013-08-153,
    
    2014-Ohio-445
    , ¶ 24; Evid.R. 104(A).
    {¶ 36} In addition, other evidence in the record suggests Roberts may not have
    resided at the Dubois address where he was served. Motorists Mutual filed certified copies
    of several records from the Ohio Registrar of Motor Vehicles with its post-hearing brief.
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    These records indicate that for much of the relevant time period, Roberts reported his
    address as 3916 Kenny Lane. In early 2007 and 2008, Roberts did report a Dubois Road
    Court address, however, it was a different house number than where the summons and
    complaint were sent in this case. Moreover, as noted by Roberts, the notice of the default
    judgment hearing, as well as the entry granting default judgment were sent by ordinary mail
    to the Dubois Court address, but were later returned by the postal authorities as "not
    deliverable." These documents were sent in August and September 2010, just a few months
    after service was sent by ordinary mail in May 2010.
    {¶ 37} We find that Roberts' affidavit and the documentary evidence in this case
    created a factual issue as to whether the court had jurisdiction over Roberts at the time
    default judgment was entered. The conflicting evidence should have been resolved by an
    evidentiary hearing. See Patterson v. Patterson, 8th Dist. Cuyahoga No. 86282, 2005-Ohio-
    5352, ¶ 23 (party's contention that he resides at different address than where summons was
    sent warranted hearing on whether rebuttable presumption of proper service arising when
    serving party complies with Civ.R. 4.6(D) had been rebutted). The trial court's decision
    denying Roberts' motion to vacate the void judgment only found that service was perfected
    based on the fact that "certified mail service was returned unclaimed and ordinary mail
    service was then perfected and not returned." However, the fact that ordinary mail service
    was not returned only created a presumption of perfected service, but such presumption is
    rebuttable. The trial court failed to address whether Roberts had rebutted the presumption of
    perfected service. Based on the record before us, we find there was conflicting evidence on
    the issue of service which should have been resolved by an evidentiary hearing.
    {¶ 38} Motorists Mutual contends the trial court's finding that Roberts' testimony at the
    hearing was not credible similarly permitted a finding that his affidavit as to service was not
    credible. We reject such an argument. As mentioned above, it is clear from the record that
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    the court did not decide this issue. Rather, the trial court granted the evidentiary hearing, and
    the parties were so notified that the sole purpose of the hearing was to consider evidence of
    Roberts' contact with Motorists Mutual's attorneys, and the trial court only heard testimony on
    this limited issue. Furthermore, we note a lack of service cannot be overcome by evidence
    that Roberts had actual knowledge of the judgment against him. Nicholas v. Deal, 12th Dist.
    Butler No. CA2002-10-242, 
    2003-Ohio-7212
    , ¶ 13 ("It does not matter that a party has actual
    knowledge of the lawsuit and has not in fact been prejudiced by the method of service").
    {¶ 39} In accordance with the foregoing, we find that the trial court abused its
    discretion in overruling Roberts' motion to vacate judgment without holding an evidentiary
    hearing. Roberts' second assignment of error is therefore sustained.
    {¶ 40} The trial court's decision to deny Roberts' motion for relief from judgment
    pursuant to Civ.R. 60(B) is affirmed. However, to the extent the trial court's decision denied
    Roberts' motion to vacate a void judgment, the judgment of the trial court is reversed. This
    cause is remanded with instructions to hold an evidentiary hearing to determine if Roberts
    was properly served at the outset of the original action.
    {¶ 41} Judgment is affirmed in part, revered in part, and remanded for further
    proceedings.
    RINGLAND, P.J., and PIPER, J., concur.
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