Ocwen Loan Servicing, L.L.C. v. Malish , 109 N.E.3d 659 ( 2018 )


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  • [Cite as Ocwen Loan Servicing, L.L.C. v. Malish, 2018-Ohio-1056.]
    IN THE COURT OF APPEALS OF OHIO
    SECOND APPELLATE DISTRICT
    MONTGOMERY COUNTY
    OCWEN LOAN SERVICING, LLC                            :
    :
    Plaintiff-Appellee                           :    Appellate Case No. 27532
    :
    v.                                                   :    Trial Court Case No. 16-CV-178
    :
    RONALD K. MALISH, et al.                             :    (Civil Appeal from
    :     Common Pleas Court)
    Defendants-Appellants                        :
    :
    ...........
    OPINION
    Rendered on the 23rd day of March, 2018.
    ...........
    KIMBERLY Y. SMITH-RIVERA, Atty. Reg. No. 0066849, and STEFANIE L. DEKA, Atty.
    Reg. No. 0089248, 25550 Chagrin Boulevard, Suite 406, Cleveland, OH 44122
    Attorneys for Plaintiff-Appellee
    ANDREW M. ENGEL, Atty. Reg. No. 0047371, 7925 Paragon Road, Dayton, Ohio 45459
    Attorney for Defendants-Appellants
    .............
    -2-
    HALL, J.
    {¶ 1} Ronald and Janis Malish appeal from a summary judgment of foreclosure
    rendered for Ocwen Loan Servicing, LLC. We find no error, so we affirm.
    I. Background
    {¶ 2} The Malishes executed a promissory note in 2006 in favor of GMAC
    Mortgage, LLC f/k/a GMAC Mortgage Corporation for $231,647, secured by a mortgage
    on their residential property. Later, the Malishes and GMAC entered into a loan
    modification agreement. In 2013, the mortgage was assigned to Ocwen.
    {¶ 3} Ocwen filed a complaint in foreclosure against the Malishes in 2016, alleging
    that they had defaulted on the note and owed $246,349.54, plus interest, late fees,
    advances, and various expenditures recoverable under the note and mortgage. Ocwen
    then moved for summary judgment. Attached to its summary-judgment motion is an
    affidavit from loan analyst, Crystal Kearse. The affidavit states that when Ocwen took
    over the Malishes’ loan, it acquired GMAC’s loan records and incorporated them into its
    own records. The affidavit states that Ocwen relies on those GMAC records. Attached to
    the affidavit are the note and mortgage, the mortgage assignments, the loan modification
    agreement, a notice of default, a mortgage statement, Ocwen’s payment history, GMAC’s
    payment history, and GMAC’s comment logs. The affidavit states that in August 2015
    Ocwen sent the Malishes the notice of default by certified mail. Thereafter, states the
    affidavit, the Malishes failed to cure the default, the loan was accelerated, and the unpaid
    balance is $246,349.54 plus interest, late charges, and advances for real estate taxes,
    hazard insurance premiums, and property protection, as well as costs and expenses
    allowed by law. The Malishes moved to strike the payment histories and the related
    -3-
    averments from Ocwen’s affidavit. The trial court did not rule on the motion.
    {¶ 4} The Malishes opposed summary judgment with an affidavit from Ronald
    Malish. Malish avers that he never received the notice of default and never signed for the
    certified mail. He attached to his affidavit a printout from the United States Postal
    Service’s website that shows the tracking information for the certified mail sent by Ocwen.
    Malish further avers that the monthly amounts Ocwen demanded they pay were higher
    than the monthly amount stated in the loan modification agreement. Malish also avers
    that Ocwen representatives told him that he was paying too much and that his payments
    were being misapplied to the loan.
    {¶ 5} The trial court entered a judgment of foreclosure for Ocwen. The Malishes
    appealed. We determined that the judgment entry is not a final, appealable order because
    it fails to state the amount of the liens held by the Ohio Department of Taxation. On
    remand, on March 14, 2017, the trial court entered an amended judgment entry.
    {¶ 6} The Malishes appealed from the amended judgment, and that appeal is now
    before us.
    II. Analysis
    {¶ 7} The Malishes present two assignments of error. The first argues that the trial
    court should not have overruled their motion to strike portions of Ocwen’s affidavit. And
    the second assignment of error argues that the court should not have entered summary
    judgment for Ocwen.
    A. The Amended Judgment Entry is a final, appealable order.
    {¶ 8} One of the Malishes’ contentions in the second assignment of error is that
    the amended judgment entry is not a final, appealable order. Because this is a
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    jurisdictional issue, we address it first.
    {¶ 9} The Malishes argue that the damage award in the amended judgment
    entry—the foreclosure order—is not specific enough. The order pertinently states: “The
    Court further finds that based on the evidence, Ocwen is due on the promissory note the
    amount of $246,349.54 plus interest on the outstanding principal amount at the rate of
    2.0% per annum, subject to adjustment, from April 1, 2015, plus late charges and
    advances and all costs and expenses incurred for the enforcement of the Note and
    Mortgage except to the extent the payment is prohibited by Ohio law, for which sum
    judgment is hereby rendered in favor of Ocwen.” (Emphasis added.). The Malishes say
    that the italicized language prevents the foreclosure order from being final and
    appealable, for three reasons. First, “costs and expenses” are not defined. Second, say
    the Malishes, no specific amount is awarded for costs and expenses. And third, the order
    does not say which costs and expenses are lawful.
    {¶ 10} The Ohio Supreme Court said in CitiMortgage, Inc. v. Roznowski, 139 Ohio
    St.3d 299, 2014-Ohio-1984, 
    11 N.E.3d 1140
    , that “for a judgment decree in foreclosure
    to constitute a final order, it must address the rights of all lienholders and the
    responsibilities of the mortgagor.” Roznowski at ¶ 20. A foreclosure judgment does this if
    it “forecloses on the mortgage, sets forth the principal sum and interest accrued on the
    note, and lists the categories for future expenses for which the [mortgagors] will be liable.”
    
    Id. at ¶
    22. Although the focus in Roznowski is a foreclosure judgment that awards
    unspecified amounts advanced by the mortgagee, the Court’s rationale applies equally to
    an award of costs and expenses incurred to enforce a note and mortgage. It is enough
    that “all damages for which the [mortgagors] are responsible are established, and only
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    the amount is subject to clarification.” 
    Id. {¶ 11}
    As the Court explained, the foreclosure order is one of two judgments that
    is appealable in a foreclosure action. The later order of confirmation of sale may also be
    appealed. “A mortgagor that contests amounts expended by a mortgagee for inspections,
    appraisals, property protection, and maintenance may challenge those amounts as part
    of the proceedings to confirm the foreclosure sale and may appeal the order of
    confirmation.” 
    Id. at ¶
    35. The same is true of enforcement expenditures. A mortgagor
    may challenge the inclusion of particular expenditures—whether because an expenditure
    is invalid or unlawful—and the amounts awarded.
    {¶ 12} We note that the note and mortgage here allow Ocwen to recover those
    “costs and expenses incurred for the enforcement of the Note and Mortgage.” Paragraph
    6(E) of the note, “Payment of Note Holder’s Costs and Expenses,” states: “If the Note
    Holder has required me to pay immediately in full as described above, the Note Holder
    will have the right to be paid back by me for all of its costs and expenses in enforcing this
    Note to the extent not prohibited by applicable law.” And paragraph 9 of the mortgage,
    “Protection of Lender’s Interest in the Property and Rights Under this Security
    Instrument,” states that “[a]ny amounts disbursed by Lender under this Section 9 shall
    become additional debt of Borrower secured by this Security Interest.” The paragraph
    states that these amounts may include “whatever is reasonable or appropriate to protect
    Lender’s interest in the Property and rights under this Security Instrument,” which can
    include “appearing in court.” Ocwen will be awarded enforcement costs and expenses in
    the confirmation-of-sale order. At that time, the Malishes will have an opportunity to
    challenge the award and raise the issues they raise here.
    -6-
    {¶ 13} As it is, none of the issues they raise prevent the amended judgment entry
    from being final and appealable.
    B. The trial court properly overruled the Malishes’ motion to strike Ocwen’s
    affidavit.
    {¶ 14} The first assignment of error alleges that the trial court erred by overruling
    the Malishes’ motion to strike GMAC’s payment history and Ocwen’s payment history and
    the related averments from Ocwen’s affidavit supporting its summary-judgment motion.
    The Malishes argue that the affidavit does not properly authenticate the GMAC payment
    history and that Ocwen’s payment history contains hearsay.
    {¶ 15} The trial court did not expressly rule on the motion to strike. But in its
    decision, the court relied on the payment histories to find that Ocwen met its summary-
    judgment burden. So the court, by granting summary judgment, implicitly overruled the
    Malishes’ motion to strike. The question is whether it erred by doing so.
    {¶ 16} “Authentication of business records is governed by Evid.R. 803(6), the
    hearsay exception for business records.” U.S. Bank, N.A. v. Christmas, 2d Dist.
    Montgomery No. 26695, 2016-Ohio-236, ¶ 16, vacated on other grounds, 
    146 Ohio St. 3d 1468
    , 2016-Ohio-5108, 
    54 N.E.3d 1267
    , citing Great Seneca Financial v. Felty, 170 Ohio
    App.3d 737, 2006-Ohio-6618, 
    869 N.E.2d 30
    , ¶ 9 (1st Dist.). The exception states that,
    even though it contains hearsay, a business record is admissible if it satisfies these
    requirements:
    A memorandum, report, record, or data compilation, in any form, of acts,
    events, or conditions, made at or near the time by, or from information
    transmitted by, a person with knowledge, if kept in the course of a regularly
    -7-
    conducted business activity, and if it was the regular practice of that
    business activity to make the memorandum, report, record, or data
    compilation, all as shown by the testimony of the custodian or other qualified
    witness or as provided by Rule 901(B)(10), unless the source of information
    or the method or circumstances of preparation indicate lack of
    trustworthiness. * * *
    To satisfy the authentication requirement in the business-records exception, “the
    testifying witness must possess a working knowledge of the specific record-keeping
    system that produced the document * * * [and] ‘be able to vouch from personal knowledge
    of the record-keeping system that such records were kept in the regular course of
    business.’ ” State v. Davis, 
    62 Ohio St. 3d 326
    , 343, 
    581 N.E.2d 1362
    (1991), quoting Dell
    Publishing Co., Inc. v. Whedon, 
    577 F. Supp. 1459
    , 1464, fn. 5 (S.D.N.Y.1984).
    {¶ 17} The Malishes argue that Ocwen failed to satisfy the authentication
    requirement as to the GMAC payment history. They say that neither Ocwen’s affidavit nor
    any other evidence sufficiently establishes the manner in which GMAC prepared or kept
    its payment-history records.
    {¶ 18} At issue here is the rule for admitting adopted business records, that is,
    records that were created by a third party, here GMAC, a predecessor in interest, that
    have been incorporated into the business records of the assignee, here Ocwen, who
    seeks admission.
    {¶ 19} The Malishes rely on this Court’s decision in Ohio Receivables, L.L.C. v.
    Williams, 2d Dist. Montgomery No. 25427, 2013-Ohio-960, to support their argument that
    Ocwen failed to satisfy the authentication requirement. In Williams, this Court addressed
    -8-
    the issue of adoptive business records in the context of credit-card debt. In that case, the
    bank “charged off” the outstanding balance on the defendant-appellant’s credit card by
    selling the account, along with hundreds of other accounts. The purchasing company in
    turn sold the account, along with hundreds of others, to the plaintiff-appellee. The plaintiff
    then filed suit against the defendant in an attempt to collect the debt. The plaintiff moved
    for summary judgment, supporting its motion with affidavits from its agents regarding the
    assignments of the defendant’s debt and the amount owed. The trial court sustained the
    motion, and the defendant appealed.
    {¶ 20} The defendant had opposed summary judgment in part on the grounds that
    the plaintiff’s supporting affidavits were not based on personal knowledge, that “personal
    knowledge gained from a review of business records, without the presentation of
    evidence about the creation of those records, was insufficient,” and that the plaintiff’s
    “ ‘mere acquisition’ of documents from other companies did not make those documents
    business records of [the plaintiff] within the meaning of the business records exception to
    the hearsay rule.” Williams at ¶ 4. The plaintiff filed a reply to which it attached additional
    affidavits, from employees of the bank and the first purchaser of the defendant’s debt.
    {¶ 21} After reviewing the plaintiff’s supporting affidavits, we concluded that the
    documents attached to the affidavits were not properly authenticated. We said that
    employees of the plaintiff could not attest to the facts that the contract documents between
    the defendant and the bank reflected the terms of the credit-card agreement, the
    documents were made at or near the time that the account was opened by someone with
    knowledge of that transaction, or the billing statements and spreadsheets were generated
    in the regular course of the bank’s business. In the absence of first-hand knowledge of
    -9-
    the transaction at issue, we said, the plaintiff had to prove by some other means that the
    documents on which it relied were business records of the bank. That is, the plaintiff had
    to prove that the documents were first business records created and maintained by the
    bank in the course of its (the bank’s) regularly conducted business. We concluded that
    the plaintiff’s affidavits stating that the documents were received from the bank as part of
    the series of purchases of the defendant’s account were insufficient to prove this fact.
    {¶ 22} One of the arguments made by the plaintiff in Williams was that the bank’s
    records were admissible as business records because the plaintiff had incorporated and
    relied on them in its own business dealings, citing Air Land Forwarders, Inc. v. United
    States, 
    172 F.3d 1338
    (Fed.Cir.1999). We noted that the court in Air Land Forwarders
    held that repair estimates produced by third parties and submitted by military service
    members in support of claims for loss and damage to property were “business records”
    of the military and fell within the hearsay-rule exception. This holding, we said, was based
    on the fact that the business incorporating the third-party records relied on the accuracy
    of the records and that there were other circumstances indicating the records’
    trustworthiness. But “[w]e have no such circumstances in this case,” we said. Williams at
    ¶ 29. We also said that it did not appear that the plaintiff relied on the bank’s records in
    its business, “except to the extent that it uses them as a basis for this and other lawsuits.”
    
    Id. The plaintiff’s
    “business endeavor is merely to collect on the debt, not to receive or
    process payments, send bills, record charges, and the like.” 
    Id. Ultimately, in
    Williams the
    plaintiff debt collector received the history records from the bank solely for the purpose to
    collect the debt and not to operate an ongoing business of debt service.
    {¶ 23} The rule for admitting adopted business records that we applied in Williams
    -10-
    does not apply here. This is also a mortgage-foreclosure case not a debt-collection case.
    And in mortgage-foreclosure cases, we have applied a different rule: “a court may admit
    a document as a business record even when the proffering party is not the maker of the
    document, if the other requirements of Evid.R. 803(6) are met and the circumstances
    suggest that the record is trustworthy.” U.S. Bank, N.A. v. Christmas, 2d Dist. Montgomery
    No. 26695, 2016-Ohio-236, ¶ 18, vacated on other grounds, 
    146 Ohio St. 3d 1468
    , 2016-
    Ohio-5108, 
    54 N.E.3d 1267
    , citing Great Seneca Financial v. Felty, 
    170 Ohio App. 3d 737
    ,
    2006-Ohio-6618, 
    869 N.E.2d 30
    , ¶ 14 (1st Dist.); Secy. of Veterans Affairs v. Leonhardt,
    2015-Ohio-931, 
    29 N.E.3d 1
    , ¶ 57 (3d Dist.); State Farm Mut. Auto. Ins. Co. v. Anders,
    
    197 Ohio App. 3d 22
    , 2012-Ohio-824, 
    965 N.E.2d 1056
    , ¶ 24 (10th Dist.). “Trustworthiness
    of a record is suggested by the profferer’s incorporation into its own records and reliance
    on it.” Christmas, 2016-Ohio-236, ¶ 18, citing Leonhardt at ¶ 58. “Because ‘if information
    is sufficiently trustworthy that a business is willing to rely on it in making business
    decisions, the courts should be willing to rely on that information as well.’ ” 
    Id., quoting Quill
    v. Albert M. Higley Co., 2014-Ohio-5821, 
    26 N.E.3d 1187
    , ¶ 44 (5th Dist.) (referring
    to this as the rationale behind the business-records exception), citing 1980 Staff Note,
    Evid.R. 803(6).
    {¶ 24} We applied this rule in U.S. Bank, N.A. v. Christmas, a case in which the
    defendants argued that the third-party business records attached to the plaintiff’s affidavit
    were improperly authenticated because the affiant did not know anything about the
    circumstances in which the prior servicer of the mortgage created them. We concluded
    that the records were admissible under Evid.R. 803(6). The affiant stated that she had
    personal knowledge of the current servicer’s record-keeping system and that the records
    -11-
    attached to the affidavit were kept in the regular course of the servicer’s business.
    Although the affiant did not explicitly state that the records were incorporated into the
    servicer’s own records, we said that the fact that the records were in the servicer’s records
    was sufficient to show incorporation, as the defendants submitted no evidence to the
    contrary. We noted too that the servicer plainly relied on the incorporated records in its
    business of servicing loans. And we saw nothing that indicated that the source of the
    information in the records or the method or circumstances of their preparation was
    untrustworthy.
    {¶ 25} Here, Ocwen’s affidavit states that its business records, including those
    records relating to the Malishes’ loan, were made “at or near the time by, or from
    information transmitted by, a person with knowledge” and that the records were “kept in
    the ordinary course of Ocwen’s regularly conducted business activity.” The affidavit
    further states that “Ocwen fully incorporated the business records of the prior servicer into
    its records” and that Ocwen “relies upon these records in the ordinary course of business.”
    And the affidavit states that, for around ten months after it acquired the Malishes’ loan,
    “Ocwen continued to use GMAC's servicing platform for all activity on the Malishes'
    account.” Ocwen is in much the same business as GMAC and plainly relies on GMAC’s
    records in its business. Ocwen is not a debt collector but a mortgage servicer. And the
    fact that after Ocwen began servicing the Malishes’ loan it continued using GMAC’s
    servicing platform shows an ongoing relationship between the two businesses. We see
    nothing that indicates that the source of the information in the records or the method or
    circumstances of their preparation was untrustworthy. The GMAC payment history is
    properly authenticated and is admissible under the business-records hearsay exception.
    -12-
    {¶ 26} The Malishes also argue that Ocwen’s payment history is inadmissible
    because it contains embedded hearsay. But this argument is premised on the conclusion
    that the GMAC payment history is inadmissible: the Malishes say that Ocwen’s payment
    history is based entirely on the inadmissible GMAC payment history. We have concluded
    that the GMAC records satisfy the business-records hearsay exception, so Ocwen’s
    records do not present a hearsay problem.
    {¶ 27} The trial court did not err by overruling the Malishes’ motion to strike the
    payment histories attached to Ocwen’s affidavit or the related averments.
    {¶ 28} The first assignment of error is overruled.
    C. There is no genuine issue of material fact.
    {¶ 29} The second assignment of error alleges that the trial court erred by
    rendering summary judgment for Ocwen. The Malishes contend that there is a genuine
    issue as to whether Ocwen complied with all the conditions precedent to foreclosure.
    They also contend that there is a genuine issue as to the amount due.
    {¶ 30} Appellate courts review summary-judgment awards using a de novo
    standard. Grafton v. Ohio Edison Co., 
    77 Ohio St. 3d 102
    , 105, 
    671 N.E.2d 241
    (1996).
    “Under Civ.R. 56(C), summary judgment is proper if there is no genuine issue as to any
    material fact, the moving party is entitled to judgment as a matter of law, and reasonable
    minds, after construing the evidence most strongly in favor of the nonmoving party, can
    only conclude adversely to that party.” Christmas, 2016-Ohio-236, at ¶ 9, citing Zivich v.
    Mentor Soccer Club, Inc., 
    82 Ohio St. 3d 367
    , 369-370, 
    696 N.E.2d 201
    (1998).
    {¶ 31} “To properly support a motion for summary judgment in a foreclosure action,
    a plaintiff must present evidentiary-quality materials showing: (1) the movant is the holder
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    of the note and mortgage, or is a party entitled to enforce the instrument; (2) if the movant
    is not the original mortgagee, the chain of assignments and transfers; (3) the mortgagor
    is in default; (4) all conditions precedent have been met; and (5) the amount of principal
    and interest due.” JPMorgan Chase Bank, N.A. v. Chenoweth, 2d Dist. Montgomery No.
    25953, 2014-Ohio-3507, ¶ 20.
    {¶ 32} “[T]he moving party bears the initial burden of demonstrating that there are
    no genuine issues of material fact concerning an essential element of the opponent’s
    case. To accomplish this, the movant must be able to point to evidentiary materials of the
    type listed in Civ.R. 56(C) that a court is to consider in rendering summary judgment.”
    Dresher v. Burt, 
    75 Ohio St. 3d 280
    , 292-293, 
    662 N.E.2d 264
    (1996). Once the moving
    party meets its initial burden, the nonmovant must set forth specific facts demonstrating
    a genuine issue for trial. 
    Id. at 293.
    “In a foreclosure proceeding, when the lender moves
    for summary judgment, submitting an affidavit in support of its motion, and then the
    borrower submits an affidavit rebutting an allegation made by the lender regarding a
    material issue of fact, the court must view this evidence in the light most favorable to the
    borrower and find that there is a genuine issue of material fact.” Wells Fargo Bank, N.A.
    v. Scott, 2d Dist. Montgomery No. 26552, 2015-Ohio-3269, ¶ 15.
    {¶ 33} The Malishes argue that Ocwen did not satisfy all the conditions precedent
    to foreclosure because it failed to give them written notice of default as required by the
    note and mortgage.
    {¶ 34} Both the note and mortgage here require that written notice of default be
    given to the Malishes before Ocwen may foreclose. Ocwen’s summary-judgment affidavit
    states that written notice of default was sent to them on August 14, 2015, at the property
    -14-
    address via certified mail. The notice is attached to the affidavit and bears the same date
    and address and states that it was sent via certified mail.
    {¶ 35} Ronald Malish states in his opposing affidavit that he did not receive the
    notice of default. In support of this statement, he attached to his affidavit a printout
    from the website of the United States Postal Service (USPS) that shows the tracking
    information for the certified mail sent by Ocwen. Citing the printout (Exhibit 1) and the
    notice of default (Exhibit G), Malish avers:
    4. I did not receive Exhibit G by certified mail, and it was never delivered to
    my house. I never signed for certified mail from Ocwen at any time around
    August 14, 2015. I have never seen Exhibit G before.
    5. When I reviewed Exhibit G, I wanted to make sure that my memory was
    correct and that I never received Exhibit G. I visited the United States Post
    Office website to check the certified mail tracking number that is listed on
    Exhibit G. The information on the website confirmed my memory that I never
    received Exhibit G, and it was never delivered to my house. I attach Exhibit
    1, which is a printout from the USPS website that shows the USPS tracking
    for Exhibit G. It reflects that the certified mail was not delivered to me and
    was returned to Ocwen.
    {¶ 36} The printout shows that the notice of default was sent on August 14, 2015.
    The post office attempted to deliver the notice to the Malishes’ home on August 18 but
    could not because, according to the printout, “No Authorized Recipient [was] Available.”
    So the post office left notice at the Malishes home that it had certified mail for them. The
    Malishes still had not claimed the default notice when the “Max Hold Time Expired” on
    -15-
    August 24, so the post office returned the notice to Ocwen.
    {¶ 37} Accordingly, the Malishes contend that the notice of default was never
    delivered to them like the note and mortgage require. Regarding delivery of notice, the
    note states:
    Unless applicable law requires a different method, any notice that must be
    given to me under this Note will be given by delivering it or by mailing it by
    first class mail to me at the Property Address above * * *.
    (Note, ¶ 7). And the mortgage states:
    Any notice to Borrower in connection with this Security Instrument shall be
    deemed to have been given to Borrower when mailed by first class mail or
    when actually delivered to Borrower’s notice address if sent by other means.
    ***
    (Mortgage, ¶ 15).
    {¶ 38} The Malishes argue that because Ocwen sent the default notice by certified
    mail and not first-class mail, it had to “deliver[]” the notice to them. They say that the post
    office merely leaving notice that it has certified mail did not satisfy this requirement.
    {¶ 39} The Malishes rely largely on National City Mortgage Co. v. Richards, 
    182 Ohio App. 3d 534
    , 2009-Ohio-2556, 
    913 N.E.2d 1007
    (10th Dist.), to support their
    argument that Ocwen failed to satisfy the notice requirements. In Richards, the Tenth
    District held that notice of default sent by certified mail that was returned as “undelivered”
    did not satisfy a delivery requirement in a note and mortgage substantively identical to
    the requirement in the note and mortgage here. The court concluded that no presumption
    of delivery arose and that even if a presumption had arisen, the presumption was rebutted
    -16-
    by the evidence that the certified mail was returned unclaimed. The court also rejected
    the argument that the post office’s attempts to deliver the certified mail qualified as
    delivery. “Delivery,” said the court, “presumes the giving or yielding of possession or
    control to another.” Richards at ¶ 29. “Notification that certified mail is being held for a
    recipient is undeniably distinct from delivery of the certified-mail contents.” 
    Id. {¶ 40}
    We conclude Richards does not apply here. Unlike the evidence in
    Richards, the evidence here shows that certified mail is first-class mail. The Malishes’
    tracking-information printout they submitted from the USPS website shows that certified
    mail is simply enhanced first-class mail. Under the heading “Postal Product” is stated
    “First-Class Mail.” And beside this under the heading “Features” is stated “Certified Mail.”
    This indicates that certified mail is basically a service that can be added-on to first-class
    mail. It stands to reason that a sender purchases this service if the sender wants to ensure
    that the first-class mail gets to the recipient. Therefore, because Ocwen sent the notice
    of default to the Malishes by first-class mail, the notice must be “deemed to have been
    given” when it was sent on August 14, 2015.
    {¶ 41} We note too that the evidence suggests that the only reason that the
    Malishes did not actually receive the notice of default was because they failed to retrieve
    it from the post office. In his affidavit, Malish is careful to avoid saying that he did not
    receive the post office’s notice that certified mail was being held. The Malishes simply
    ignored the notice of certified mail.1 This is akin to a person simply ignoring a piece of
    mail left in his mailbox, or not opening an unpleasant letter. This is likely why the mortgage
    1Standard USPS procedure for certified mail is to twice leave or send a peach Form
    3849 notice that the post office will “will redeliver OR you or your agent can pick up your
    mail at the Post Office.”
    -17-
    deems undesirable mail, like a notice of default, is given when it is sent and, unlike the
    more formal civil rules, the mortgage terms contain no requirement of ordinary mail
    redelivery.
    {¶ 42} The Malishes fail to show a genuine issue of fact as to whether Ocwen
    satisfied all conditions precedent to foreclosure.
    {¶ 43} The Malishes also contend that there is a genuine issue as to the amount
    of principal and interest due. They contend that Ocwen demanded monthly payments
    higher than the monthly payment required by the loan modification agreement and failed
    to post the payments to their account properly.
    {¶ 44} Ronald Malish states in his affidavit that under the loan modification
    agreement the total monthly payment was to be $1,518.66 but that Ocwen demanded
    more and that Ocwen failed to properly post the payments that he made:
    6. I am also responsible for paying all the bills in my household. I was
    responsible for making the monthly mortgage payment to Ocwen. Ocwen
    provides a phone payment system which I used to make all my mortgage
    payments. I personally made all the payments and attach a record of those
    payments as Exhibit 2. Exhibit 2 shows all the payments I made on my home
    loan since June 15, 2012.
    7. Ocwen charged me a fee each time I used the phone payment system.
    Each time I called Ocwen to make a payment, I was told how much to pay.
    Then I paid the exact amount given to me, plus the fee.
    8. When I called Ocwen to make a payment, the amount Ocwen told me to
    pay kept changing, and I did not know why. When I received a loan
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    modification in 2012, my total monthly payment was supposed to be
    $1,518.66, which included escrow amounts. However, as set forth in Exhibit
    2, the payments I made after the modification were well in excess of that
    amount.
    9. Around May 27, 2015, I spoke with an Ocwen representative who told me
    “Your problem is is [sic] that you’ve been overpaying.”
    10. On June 12, 2015, I spoke with my relationship manager at Ocwen
    about why my payment kept changing, the representative told me “You were
    making over the amount you needed to make” and told me that payments I
    made were being applied to principal when they should have been applied
    toward my regular mortgage payment.
    {¶ 45} The payment-schedule table in the loan modification agreement shows that
    the total monthly payment (through April 1, 2017) would be $1,518.66. Of this amount,
    $788.71 is principal and interest and $729.95 is escrow. The payment histories attached
    to Ocwen’s affidavit show that the total monthly payment did increase over time, and they
    show that the increases were in the escrow amount. But the loan modification agreement
    explicitly says that this could happen. Beside the escrow amount in the payment-schedule
    table it says, “adjusts periodically.” The same is stated beside the total monthly payment
    amount in the table. And beneath the payment-schedule table, it says, “The Escrow
    payments may be adjusted periodically in accordance with applicable law and therefore
    my total monthly payment may change accordingly.” The agreement later gives the
    reasons for escrow adjustments:
    Lender may, at any time, collect and hold Funds [the amount to pay the
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    escrow items] in an amount (a) sufficient to permit Lender to apply the
    Funds at the time specified under the Real Estate Settlement Procedures
    Act (“RESPA”), and (b) not to exceed the maximum amount a lender can
    require under RESPA. Lender shall estimate the amount of Funds due on
    the basis of current data and reasonable estimates of expenditures of future
    Escrow Items or otherwise in accordance with applicable law.
    (Section E, “Funds for Escrow Items,” ¶ 4). (A substantively identical provision is in section
    3 of the mortgage.)
    {¶ 46} A cursory look at Ocwen’s payment histories reveals that the payment
    amounts applied to principal and interest stayed fairly constant (changing by only a few
    dollars) but that the amount applied to escrow fluctuated. The Malishes do not allege any
    problem with the escrow calculations. So contrary to their claim, Ocwen did not breach
    the loan modification agreement merely because it demanded higher total monthly
    payments.
    {¶ 47} As to the Malishes’ claim that their payments were not properly applied, a
    cursory comparison of the list of claimed payments attached to their affidavit and the
    payment histories attached to Ocwen’s affidavit suggests otherwise. Admittedly, the
    reason for each transaction listed in Ocwen’s payment histories is not always clear. But
    it appears that the payments made by the Malishes were applied to their account. And
    the Malishes have not pointed to any particular payment as being misapplied.
    {¶ 48} The Malishes fail to show that a genuine issue exists as to the amount of
    principal due. Their affidavit does not show that the monthly payments demanded by
    Ocwen were wrong or that they made proper payments and Ocwen misapplied them. Nor
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    does the affidavit show that they were overpaying.
    {¶ 49} The second assignment of error is overruled.
    III. Conclusion
    {¶ 50} We have overruled both of the assignments of error presented. Therefore
    the trial court’s judgment is affirmed.
    .............
    WELBAUM, P. J. and FROELICH, J., concur.
    Copies mailed to:
    Kimberly Y. Smith-Rivera
    Stefanie L. Deka
    Montgomery County Treasurer c/o Lynne Nothstine
    Ohio Bureau of Employment Services
    Ohio Bureau of Workers’ Compensation
    Hon. Mary Katherine Huffman