PHH Mortgage Corp. v. Barker , 190 Ohio App. 3d 71 ( 2010 )


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  • [Cite as PHH Mtge. Corp. v. Barker, 
    190 Ohio App.3d 71
    , 
    2010-Ohio-5061
    .]
    IN THE COURT OF APPEALS OF OHIO
    THIRD APPELLATE DISTRICT
    VAN WERT COUNTY
    PHH MORTGAGE CORPORATION,                                        CASE NO. 15-10-01
    APPELLANT,
    v.
    BARKER ET AL.,                                                      OPINION
    APPELLEES.
    Appeal from Van Wert County Common Pleas Court
    Trial Court No. CV 07-11-459
    Judgment Affirmed
    Date of Decision: October 18, 2010
    APPEARANCES:
    Sandor W. Sternberg, for appellant.
    Martin D. Burchfield, for appellee.
    SHAW, Judge.
    Case No. 15-10-01
    {¶ 1} Plaintiff-appellants, PHH Mortgage Corp. (“PHH”), appeals the December
    7, 2009 judgment of the Van Wert County Court of Common Pleas reinstating the
    mortgage between PHH and defendants-appellees, Denise and Robert Barker, on the
    Barkers’ home.
    {¶ 2} On December 22, 2005, the Barkers executed a note and a mortgage in the
    sum of $34,200 with First Financial Bank, N.A (“First Financial”). The note required the
    Barkers to pay First Financial 360 monthly payments of $227.53. On May 1, 2007, the
    Barkers failed to make the required monthly payment. Denise Barker testified that she
    suffered from an illness during this time that prevented her from contacting First
    Financial about the missed payments until July 2007, when her health improved. Denise
    attempted to contact a representative at the local First Financial branch in Van Wert.
    Denise testified that she left several voicemail messages about the missed payments with
    different First Financial representatives but none of her calls were returned.
    {¶ 3} Eventually, Denise drove to a First Financial branch in Paulding, located in
    a neighboring county, where the person who originally worked on the mortgage was now
    employed.1                                      The                   Paulding                    representative
    1
    Denise testified at trial that the original mortgage on the house was in favor of an entity named First Community
    sometime in 2004. In 2005, First Financial became the successor-in-interest to First Community on the loan, and at
    that time, the Barkers refinanced their home with First Financial by executing the mortgage and note at issue in this
    case.
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    gave Denise the name of another representative in a different office to contact about “loss
    mitigation”—an assistance program that helps the homeowner cure the default and bring
    the mortgage current. Denise contacted this person, who walked her through the loss-
    mitigation-assistance process and informed her that she would be receiving a loss-
    mitigation packet in the mail.
    {¶ 4} On July 31, 2007, First Financial sent a letter to the Barkers notifying them
    that as of May 1, 2007, payment on their mortgage remained due and owing. In the
    letter, First Financial also offered assistance to the Barkers if they were experiencing
    difficulties maintaining their monthly payments.
    {¶ 5} In early August 2007, the Barkers received a loss-mitigation packet from an
    entity called “Mortgage Service Center,” which was affiliated with First Financial. The
    materials in the packet requested the Barkers to provide specific information so that the
    Mortgage Service Center could review the Barkers’ financial situation. Based on the
    information provided by the Barkers, the Mortgage Service Center would determine
    whether they qualified for a “Workout Option to Avoid Foreclosure.” The Barkers
    completed the materials in the loss-mitigation packet and mailed the packet to the
    Mortgage Service Center on August 17, 2007.2
    2
    The Barkers also included a letter with the materials that further explained the condition of their financial hardship.
    Denise Barker suffered from an illness that caused her to be absent from work for long periods of time. This
    eventually resulted in her termination from that job and the Barkers’ temporary inability to pay the mortgage.
    However, the Barkers informed First Financial that Denise’s health had since improved, enabling her to secure a
    new job. They asked for First Financial’s assistance and expressed their desire to remedy the default issue as soon
    as possible.
    -3-
    Case No. 15-10-01
    {¶ 6} On August 20, 2007, First Financial sent a letter to the Barkers notifying
    them that their mortgage was in default. The letter further demanded that the Barkers pay
    $1,288.64 in 30 days to avoid the initiation of foreclosure proceedings. On August 29,
    2007, a second notice of default was sent to the Barkers.
    {¶ 7} Shortly thereafter, the Barkers received a “coupon book” in the mail that
    listed a new monthly payment on the mortgage in the amount of $312.06 if paid by the
    first of the month or a payment of $322.16 if made by the 16th of the month. The first
    payment coupon was dated for October 1, 2007. Denise testified that the coupon book
    arrived by itself with no other correspondence to provide further explanation. Denise
    stated that when she received this coupon book, she believed that the mortgage had been
    reset as a result of the previously mentioned loss-mitigation questionnaire sent to the
    Mortgage Service Center, because the first payment coupon listed a new due date and the
    monthly payment amount had been increased.
    {¶ 8} Denise testified that she made a payment of $400 at the end of August 2007
    and another payment in the same amount in September.3 On October 1, 2007, Denise
    used the new coupon book to tender a payment of $400 to a local First Financial branch
    office in Van Wert. Denise testified that every time she made a payment, she did so in
    person at the local branch and that she always either paid in cash or had the teller deduct
    3
    Denise’s testimony is the only evidence of payments made in August and September 2007. The coupon book
    corresponding to the payments for these months was not presented as evidence at trial. However, PHH did not
    present any evidence to refute Denise’s testimony that she made the payments as she stated. At trial, a “Loan
    History Record” was entered into evidence by PHH. However, the document listed only the activity on the loan
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    Case No. 15-10-01
    the payment amount from her paycheck. The teller would accept the payment and give
    Denise a receipt for the transaction. Denise kept the receipts in the coupon book.
    {¶ 9} On October 22, 2007, First Financial sent a letter from its corporate office
    in New Jersey to the Barkers with a check enclosed in the amount of $322.16. The letter
    informed the Barkers that the money was being returned because their mortgage
    remained in default and was pending review by the foreclosure department. On October
    29, 2007, First Financial sent a second letter with a check for $477.84 enclosed informing
    the Barkers that the money was returned because the mortgage remained in default and
    foreclosure proceedings were still pending. However, the Barkers testified that they
    never received either the letters or the checks. Moreover, no evidence was presented at
    trial that these checks were ever cashed.
    {¶ 10} On October 29, 2007, Denise made another payment in the amount of $800
    to First Financial’s local branch in Van Wert, using the coupon book. Again, the teller
    processed the payment and gave Denise a receipt for the transaction.
    {¶ 11} On November 7, 2007, PHH,4 the appellant in this case, filed a complaint in
    foreclosure against the Barkers based on their default on the mortgage with First
    Financial. During this time, Denise testified, she continued to have communications with
    the loss-mitigation department, who sent her another packet of paperwork to complete
    from December 30, 2005, to June 1, 2007—there was no similar document introduced at trial which recorded the
    loan activity past June 1, 2007; the time period crucial to this case.
    4
    PHH is also located in New Jersey and is affiliated with First Financial.
    -5-
    Case No. 15-10-01
    and return. Denise testified that on November 10, 2007, she mailed the second set of
    loss-mitigation materials to First Financial.
    {¶ 12} On November 14, 2007, PHH sent a letter to the Barkers with a check
    refunding a payment of $800. This letter was the first time PHH formally communicated
    with the Barkers. Unlike the previous two letters sent by First Financial, this letter
    indicated that the account had “been referred to an attorney to handle the foreclosure
    process.” The letter further directed the Barkers to call the loss-mitigation department to
    learn about assistance programs to help bring the mortgage current.             However, the
    Barkers testified that they did not receive this letter at this time. Denise testified that she
    received this refund check nearly five months later, in late February or early March of
    2008.
    {¶ 13} In December 2007 and January 2008, Denise continued to make payments
    on the mortgage to First Financial’s local branch using the coupon book. Just as before,
    the First Financial teller processed the payment and gave Denise a receipt for the
    transaction. Denise made two additional payments in this manner each in the amount of
    $400 on December 11, 2007, and January 3, 2008. There was no attempt by First
    Financial/PHH to return either of these payments.
    {¶ 14} On February 4, 2008, when Denise attempted to tender a payment of $400
    to First Financial, the teller at the local First Financial branch refused to accept the
    payment, at the direction of PHH. The teller gave Denise a Cleveland telephone number
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    Case No. 15-10-01
    to call for further information on the matter.5 Denise testified that she had called the
    number expecting a representative of the bank to answer and offer her some assistance.
    However, the number given to Denise belonged to an attorney who informed her that the
    account was in the process of foreclosure.                   Shortly thereafter the Barkers retained
    counsel.
    {¶ 15} On March 14, 2008, PHH filed a motion for summary judgment claiming
    that the Barkers were in default on their mortgage, giving PHH the absolute right to
    accelerate the mortgage and institute foreclosure proceedings on the property. On March
    20, 2008, the Barkers filed a response to PHH’s motion for summary judgment alleging
    that genuine issues of material fact remained. Specifically, the Barkers alleged that the
    coupon book was issued after their communications with First Financial, and therefore,
    the parties understood that the mortgage was reinstated. Based on this belief, the Barkers
    began making payments pursuant to the newly issued coupon book, and those payments
    were accepted by First Financial until February 2008. The Barkers attached the affidavit
    of Robert Barker in support of their memorandum in opposition to summary judgment.
    On April 2, 2008, PHH filed a reply to the Barkers’ response to its motion for summary
    judgment. PHH objected to the use of Robert Barker’s affidavit as the only evidence to
    establish a dispute of fact.
    5
    At trial, the coupon book was admitted into evidence. There were five payment coupons detached from the coupon
    book. Four of the coupons were replaced with receipts from the First Financial local branch that demonstrated that
    Denise had made the following payments at the teller’s counter on the corresponding dates: October 1, 2007,
    $400.00; October 29, 2007, $800.00; December 12, 2007, $400.00; January 3, 2008, $400.00. The fifth detached
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    {¶ 16} Before the trial court made its ruling on PHH’s motion for summary
    judgment, the Barkers filed a Chapter 7 bankruptcy petition and the matter was stayed
    pending the disposition of the bankruptcy proceedings. Notably, during the pendency of
    the court proceedings, the loss-mitigation department continued to send Denise
    paperwork, which she dutifully completed and returned.
    {¶ 17} On July, 28, 2008, the trial court overruled and “dismissed” PHH’s motion
    for summary judgment finding the existence of a genuine issue of material fact in dispute.
    {¶ 18} Over a year later, on October 20, 2009, the trial court conducted a bench
    trial. Denise and Robert Barker both testified. Deborah Johnson, a representative of
    PHH, also testified as PHH’s custodian of business records. Johnson identified and
    attested to the contents of several documents kept in the possession of PHH. Johnson
    testified that the Barkers’ loan was sold by First Financial to PHH on June 1, 2007—a
    month after the Barkers’ first missed payment. Johnson further testified that the formal
    assignment of the note and mortgage from First Financial to PHH did not occur until
    November 2007. However, there was no evidence presented that the Barkers were
    informed of either the sale or the assignment of the note and mortgage to PHH.
    {¶ 19} Johnson also testified that there was evidence in an account log called a
    “letter log” indicating that a coupon book was requested by the Barkers and generated on
    August 16, 2007. Johnson confirmed that three payments were returned to the Barkers in
    coupon remained in the coupon book with the notation written by Denise indicating that the bank had refused
    payment on February 4, 2008, and that the teller had given her a Cleveland phone number to call.
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    Case No. 15-10-01
    October and November 2007, but Johnson stated that she had no way of knowing if the
    checks had been cashed. Johnson also testified that the letter log she brought with her to
    trial primarily tracked the Barkers’ communications with First Financial/PHH’s
    collection department. Johnson further testified that any communications the Barkers
    may have had with First Federal/PHH’s loss-mitigation department would not necessarily
    be catalogued in the collections department letter log but rather would be tracked in
    another letter log kept by the loss-mitigation department. However, Johnson did not have
    the loss-mitigation department’s “letter log” with her at trial to be able to testify about its
    contents.
    {¶ 20} After the conclusion of the testimony, the court requested that the parties
    submit their respective findings of fact and conclusions of law. On December 7, 2009,
    the trial court entered the following ruling in this case via its judgment entry:
    The court having considered the evidence and the equity of the
    situation finds that the [Barkers] entered into a reasonable interpretation of
    their communication with First Financial Bank and attempted to follow
    through on that interpretation until prevented from doing so by [PHH].
    The court, therefore, finds it is equitable and in the best interests of
    justice, and hereby orders that the mortgage and the note be reinstated at the
    amount owed by the [Barkers] to [PHH] as of October 1, 2007.
    {¶ 21} PHH now appeals from this judgment, asserting three assignments of error.
    Assignment of Error No. I
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    Case No. 15-10-01
    The trial court erred in overruling and “dismissing” appellant’s motion for
    summary judgment where the appellant properly demonstrated the non-
    existence of any genuine issue of material fact concerning appellee’s
    default.
    Assignment of Error No. II
    The trial court erred in overruling and “dismissing” appellant’s motion for
    summary [sic] by construing the evidence to find the existence of an
    agreement to modify the subject mortgage loan agreement in the absence of
    any admissible evidence demonstrating modification of a contract
    according to law
    Assignment of Error No. III
    The trial court erred in entering judgment against the appellant and ordering
    “reinstatement” of the subject mortgage loan agreement to a date clearly in
    default, thereby improperly reforming the parties’ agreement.
    The First and Second Assignments of Error
    {¶ 22} Initially, we elect to discuss PHH’s first two assignments of error together
    because they both concern the trial court’s decision to deny its motion for summary
    judgment.
    {¶ 23} An appellate court reviews a grant of summary judgment de novo, without
    any deference to the trial court. Conley-Slowinski v. Superior Spinning & Stamping Co.
    (1998), 
    128 Ohio App.3d 360
    , 363, 
    714 N.E.2d 991
    ; see also Hasenfratz v. Warnement,
    3d Dist. No. 1-06-03, 
    2006-Ohio-2797
    , citing Lorain Natl. Bank v. Saratoga Apts.
    (1989), 
    61 Ohio App.3d 127
    , 
    572 N.E.2d 198
    . A grant of summary judgment will be
    affirmed only when the requirements of Civ.R. 56(C) are met. This requires the moving
    party to establish (1) that there are no genuine issues of material fact, (2) that the moving
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    party is entitled to judgment as a matter of law, and (3) that reasonable minds can come
    to but one conclusion and that conclusion is adverse to the nonmoving party, that party
    being entitled to have the evidence construed most strongly in his favor. Civ.R. 56(C);
    see Horton v. Harwick Chem. Corp. (1995), 
    73 Ohio St.3d 679
    , 
    653 N.E.2d 1196
    ,
    paragraph three of the syllabus.
    {¶ 24} The party moving for summary judgment bears the initial burden of
    identifying the basis for its motion in order to allow the opposing party a “meaningful
    opportunity to respond.” Mitseff v. Wheeler (1988), 
    38 Ohio St.3d 112
    , 
    526 N.E.2d 798
    ,
    syllabus. The moving party also bears the burden of demonstrating the absence of a
    genuine issue of material fact as to an essential element of the case. Dresher v. Burt
    (1996), 
    75 Ohio St.3d 280
    , 292, 
    662 N.E.2d 264
    . Once the moving party demonstrates
    that he is entitled to summary judgment, the burden shifts to the nonmoving party to
    produce evidence on any issue which that party bears the burden of production at trial.
    See Civ.R. 56(E).
    {¶ 25} In ruling on a summary-judgment motion, a court is not permitted to weigh
    evidence or choose among reasonable inferences, rather, the court must evaluate
    evidence, taking all permissible inferences and resolving questions of credibility in favor
    of the nonmoving party. Jacobs v. Racevskis (1995), 
    105 Ohio App.3d 1
    , 7, 
    663 N.E.2d 653
    . Additionally, Civ.R. 56(C) mandates that summary judgment shall be rendered if
    the pleadings, depositions, answers to interrogatories, written admissions, affidavits,
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    transcripts of evidence, and written stipulations of fact show that there is no genuine issue
    as to any material fact and that the moving party is entitled to judgment as a matter of
    law.
    {¶ 26} As the basis for these assignments of error, PHH asserts that the affidavit of
    Robert Barker that was submitted in support of the Barkers’ memoranda opposing
    summary judgment was insufficient to create a dispute of fact to defeat summary
    judgment. PHH claims that Robert’s affidavit is flawed because it failed to designate
    specific facts in conflict and contained only unsupported allegations in response to PHH’s
    motion for summary judgment. PHH also asserts that Robert’s affidavit failed to comply
    with requirements set forth in Civ.R. 56(E)
    {¶ 27} Robert’s affidavit contained the following statements:
    1. Now comes Robert D. Barker, Jr. and states that the following is true to
    the best of his knowledge and belief:
    2. The Defendants Robert D. Barker, Jr. and Denise Barker were reissued a
    payment book on October 1, 2007
    3. They understood that this was a redrafting of their mortgage and that
    they were to go forward in a current status.
    4. They had already paid extra against their mortgage prior to having a
    default status prior to October 1, 2007.
    5. The bank accepted their payments from October 2007 through January
    2008 when the bank then returned a payment.
    6. They believed that the parties had made their mortgage current as a
    result of the correspondence with the company and the issuing of the
    mortgage book in October of 2007.
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    Case No. 15-10-01
    {¶ 28} In reviewing the contents of the affidavit, even assuming arguendo that the
    second and fifth statements relating the Barkers’ understanding that the mortgage was
    redrafted and their belief that they were current on their mortgage fail to designate a
    dispute of fact and merely aver unsupported allegations, we conclude that the remaining
    three statements specifically raise factual issues that disputed PHH’s assertion that the
    Barkers were in default on their mortgage. In particular, the core factual issue of whether
    the Barkers were in default is placed directly into question when the Barkers were issued
    a new coupon book and continued to make monthly payments on the mortgage and those
    payments were accepted by First Financial/PHH for five months after the alleged default.
    Therefore, we cannot find error or any abuse of discretion in the trial court’s conclusion
    that on the whole, the statements contained in Robert’s affidavit were within Robert’s
    personal knowledge and were sufficient to designate specific genuine issues of material
    fact.
    {¶ 29} PHH further asserts that Robert’s affidavit is insufficient to comply with
    Civ.R. 56(E) because there are no supporting documents attached to the affidavit. Civ.R.
    65 provides:
    (E) Form of affidavits; further testimony; defense required
    Supporting and opposing affidavits shall be made on personal knowledge,
    shall set forth such facts as would be admissible in evidence, and shall
    show affirmatively that the affiant is competent to testify to the matters
    stated in the affidavit. Sworn or certified copies of all papers or parts of
    papers referred to in an affidavit shall be attached to or served with the
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    Case No. 15-10-01
    affidavit. The court may permit affidavits to be supplemented or opposed
    by depositions or by further affidavits. When a motion for summary
    judgment is made and supported as provided in this rule, an adverse party
    may not rest upon the mere allegations or denials of the party's pleadings,
    but the party's response, by affidavit or as otherwise provided in this rule,
    must set forth specific facts showing that there is a genuine issue for trial. If
    the party does not so respond, summary judgment, if appropriate, shall be
    entered against the party.
    {¶ 30} As stated above, the rule sets forth the requirement that certified copies of
    all papers or parts of papers referred to in an affidavit shall be attached to or served with
    the affidavit. However, the rule provides no sanction for a party’s noncompliance with
    this requirement. Therefore, we believe that the determination whether a party’s affidavit
    substantially complies with this provision of the rule or whether the attachment of
    documents, the contents of which may be readily ascertainable from other records, is
    truly essential to the validity of the allegations remains within the discretion of trial court.
    Therefore, these determinations may be decided by the trial court on a case-by-case basis.
    {¶ 31} Moreover, Robert’s statements concerning the new coupon book, the
    additional payments made on the mortgage, and the subsequent acceptance of the
    payments were facts easily verified with documents at PHH’s disposal.6 Furthermore,
    there was ample evidence before the court that several issues of material fact remained
    concerning the precise nature of the communications between the Barkers and First
    Financial/PHH. Therefore, we do not find that the omission of documents that were
    6
    At trial, PHH’s record keeper had documentary evidence that a coupon book was requested by the Barkers in
    August 2007 as well records demonstrating that the Barkers made five additional payments that were accepted by
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    readily accessible to both parties constitutes a sufficient reason to conclude that the trial
    court erred in its decision to accept Robert’s affidavit as substantially complying with the
    requirements of Civ.R. 56(E).
    {¶ 32} We are further reminded that in deciding whether there exists a genuine
    issue of fact, the evidence must be viewed in the nonmovant’s favor.                                Civ.R. 56.
    Therefore, even the inferences to be drawn from the underlying facts contained in the
    affidavits and depositions must be construed in the nonmoving party’s favor. Turner v.
    Turner (1993), 
    67 Ohio St.3d 337
    , 341, 
    617 N.E.2d 1123
    .
    {¶ 33} In sum, the record reveals that there was substantial circumstantial evidence
    before the trial court that First Financial/PHH had made several material representations
    to the Barkers through communications with local branch representatives and the actions
    by the loss-mitigation department that First Financial would assist the Barkers in
    avoiding foreclosure. After construing the evidence most strongly in favor of the Barkers
    as required by Civ.R. 56(C), we find that reasonable minds could reach a different
    conclusion on the issue of whether the Barkers were in default. Therefore, we conclude
    that the trial court did not err in finding that a genuine issue of material fact remained in
    overruling PHH’s motion for summary judgment. Accordingly, the first two assignments
    of error are overruled.
    The Third Assignment of Error
    First Financial/PHH after the coupon book was issued and that First Financial/PHH attempted to return only three of
    the five of these payments.
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    {¶ 34} In its third assignment of error, PHH asserts that the trial court erred in
    ordering the reinstatement of the Barkers’ mortgage. Specifically, PHH contends that the
    trial court committed improper judicial “making of a contract” when it found an
    agreement between the parties to modify and reinstated the mortgage.
    {¶ 35} Under applicable Ohio law, a foreclosure involves a two-step process.
    Once it has been determined as a matter of law that a default on the obligation secured by
    the mortgage has occurred, the court must then consider the equities to determine if
    foreclosure is the appropriate remedy. See First Knox Natl. Bank v. Peterson, 5th Dist.
    No.08CA28, 
    2009-Ohio-5096
    , ¶ 18, citing Rosselot v. Heimbrock (1988), 
    54 Ohio App.3d 103
    , 105-106. Moreover, because foreclosure is equitable relief, “the simple
    assertion of the elements of foreclosure does not require, as a matter of law, the remedy
    of foreclosure.” See First Natl. Bank of Am. v. Pendergrass, 6th Dist. No. E-08-048,
    
    2009-Ohio-3208
    , ¶ 22. Therefore, as an equitable action, a foreclosure action should be
    reviewed for abuse of discretion. See Buckeye Retirement Co., L.L.C. v. Walling, 2d Dist.
    No. 05 MA 119, 
    2006-Ohio-7059
    , ¶ 16. “Abuse of discretion” connotes more than an
    error of law or judgment; rather, it implies an unreasonable, arbitrary, or unconscionable
    attitude. 
    Id.
    {¶ 36} In the instant action, the trial court specifically addressed the equities
    involved in this action and highlighted the extremely unique circumstances presented by
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    the facts of this case. The court made the following observation at the conclusion of the
    trial:
    [The Barkers] made every effort to try to get this loan back unlike the other
    ninety-nine percent of the foreclosure cases that I have. These people have
    tried to get back on track and get the thing reinstated and made what
    appears to me to be a good faith effort to do that.
    {¶ 37} The trial court further addressed its evaluation of the equities in
    determining whether foreclosure was the appropriate remedy under these specific facts in
    its judgment entry:
    A foreclosure requires a two step process. Once the Court has determined a
    default on an obligation secured by a mortgage they [sic] must then
    consider the equity of the situation in order to decide if foreclosure is
    appropriate. It is not enough the contract was breached and the bank can
    enforce the contract. The Court has to look at whether it is equitable to take
    the house of the Defendants under the circumstances.
    The [Barkers] testified about the efforts they made to pay this mortgage, the
    efforts they made to enter into a modification of the mortgage, and the
    efforts they went to after receiving a mortgage coupon book to maintain
    payments on their mortgage. Believing that they had reach[ed] [an]
    understanding they made payments pursuant to the coupon book they had
    received from First Financial Bank prior to October 1, 2007, and the First
    Financial Bank at first accepted the payments. It was at the direction of
    [PHH] that First Financial Bank eventually refused to accept [the Barkers’]
    payments on and after February 4, 2008.
    {¶ 38} The evidence at trial revealed that the Barkers were receiving conflicting
    communications from First Financial/PHH concerning their mortgage, which obfuscated
    the situation. On the one hand, First Financial sent the Barkers letters informing them
    that their loan was in default. Most of these letters were received by the Barkers at the
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    Case No. 15-10-01
    same time they were communicating with the loss-mitigation department about curing the
    default. It was shortly after receiving the second notice of default that the Barkers
    received the coupon book purporting to reset the mortgage payments for a new amount
    beginning October 1, 2007.          The evidence showed that it was the Barkers’
    communication with the loss-mitigation department that resulted in the issuing of a new
    coupon book.
    {¶ 39} Using this coupon book, the Barkers made four payments totaling $2,000—
    more than the $1,288.64 needed to cure the default—over a period of five months, and
    the payments were unconditionally accepted by First Financial. Despite PHH’s evidence
    showing that letters containing refunded payments were sent to the Barkers, there was no
    evidence that the Barkers actually received them. Indeed, the Barkers testified under oath
    that they never received two of the three letters with the returned payments. The Barkers
    admitted to receiving the third letter from PHH but not until late February of 2008, when
    this action was already before the court.
    {¶ 40} Denise Barker testified that she was dumbfounded when she received a
    complaint in foreclosure in November of 2007 from PHH. However, at that time, she did
    not know who PHH was or what its relation was to First Financial because she had never
    received any notice of the assignment of her mortgage. Thus, believing that her mortgage
    with First Financial was still in place, she continued to make payments on the mortgage.
    Notably, even after the Barkers became actively involved in the lawsuit, First Financial’s
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    loss-mitigation department continued to send the Barkers paperwork throughout the
    foreclosure proceedings with PHH.
    {¶ 41} Based on the record before us, we conclude that there was ample evidence
    to support the trial court’s decision that the equitable principles implicated in this case
    warranted a reinstatement of the Barkers’ mortgage. Further, we find no error in the trial
    court’s order to reinstate the mortgage as of October 1, 2007, because this is the last
    communication from First Financial/PHH containing the terms of the revised payment
    schedule on the mortgage. Accordingly, PHH’s third assignment of error is overruled.
    {¶ 42} For all these reasons, the judgment of the Van Wert County Court of
    Common Pleas is affirmed.
    Judgment affirmed
    WILLAMOWSKI, P.J., and PRESTON, J., concur.
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