NTL Collegiate Student Loan Trust-1, A Delaware Statutory Trust v. Payne , 2020 Ohio 3553 ( 2020 )


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  • [Cite as NTL Collegiate Student Loan Trust-1, A Delaware Statutory Trust v. Payne, 
    2020-Ohio-3553
    .]
    IN THE COURT OF APPEALS OF OHIO
    TENTH APPELLATE DISTRICT
    NTL [Collegiate] Student Loan                       :
    Trust-1, A Delaware Statutory Trust,
    :
    Plaintiff-Appellee,                                 No. 18AP-973
    :           (C.P.C. No. 17CV-5860)
    v.
    :       (REGULAR CALENDAR)
    Kimberly F. Payne,
    :
    Defendant-Appellant.
    :
    D E C I S I O N
    Rendered on June 30, 2020
    On brief: Reimer Law Co., and Evana Carolyn Delon, for
    appellee. Argued: Justin Harriss Homes (pro hac vice).
    On brief: DannLaw, Marc E. Dann, and Emily White, for
    appellant. Argued: Emily White.
    APPEAL from the Franklin County Court of Common Pleas
    BROWN, J.
    {¶ 1} Kimberly F. Payne, defendant-appellant, appeals the judgment of the
    Franklin County Court of Common Pleas in which the court granted judgment in favor of
    plaintiff-appellee, National Collegiate Student Loan Trust-1 ("National Collegiate").
    {¶ 2} On November 1, 2002, appellant, who is an Ohio resident, applied for a
    student loan with Bank One, N.A., to attend Capital University in Columbus, Ohio.
    Appellant signed a promissory note, and on November 26, 2002, the loan was disbursed.
    Until default, the loan was serviced by American Education Services ("AES"), which is
    No. 18AP-973                                                                                        2
    located in Pennsylvania. On February 19, 2003, National Collegiate, a Delaware Statutory
    Trust, acquired the loan while the loan was in deferment.
    {¶ 3} The loan entered repayment status in October 2007, and regular payments
    were made until 2012, excluding five periods of temporary deferment/forbearance. On
    September 3, 2012, the last regular payment was received. The account was charged off
    November 1, 2012, however, after the loan was charged off, or designated as unrecoverable,1
    several post-default payments were applied toward interest. After default, the loan was
    sent to a collection agency for two years in an attempt to collect the loan. Transworld
    Systems, Inc. ("Transworld"), became the default servicer and custodian of records on
    November 3, 2014.2
    {¶ 4} On June 30, 2017, National Collegiate filed the present collection action
    against appellant. On July 24, 2018, a bench trial was held before a magistrate. James
    Cummins, an employee of Transworld, testified for National Collegiate. At trial, National
    Collegiate presented an exhibit entitled "Pool Supplement" to demonstrate it had standing
    to bring the action in collection. The pool supplement indicated Bank One transferred to
    National Collegiate every loan described in Schedule 2. Schedule 2 in its entirety was not
    submitted as evidence but Cummins testified it was an electronic file that he had viewed
    and testified to its contents. Cummins stated this transfer of loans included approximately
    60,000 loans, including the loan in question.
    {¶ 5} On August 22, 2018, the magistrate entered judgment in favor of National
    Collegiate in the amount of $28,721.86, with post-judgment interest plus court costs.
    Appellant filed objections. On December 4, 2018, the trial court issued a judgment
    overruling appellant's objections. Appellant appeals the judgment of the trial court,
    asserting the following assignments of error:
    [I.] THE TRIAL COURT ERRED IN HOLDING THAT THIS
    ACTION WAS NOT TIME BARRED[.]
    [II.] THE EVIDENCE PRESENTED AT TRIAL WAS
    INSUFFICIENT TO DEMONSTRATE STANDING AND THE
    JUDGMENT IN APPELLEE'S FAVOR WAS AGAINST THE
    MANIFEST WEIGHT OF THE EVIDENCE[.]
    1Taylor v. First Resolution Invest. Corp., 
    148 Ohio St.3d 627
    , 
    2016-Ohio-3444
    , ¶ 3.
    2On November 3, 2014, Transworld purchased this business unit from NCO Financial Services, who was the
    previous default servicer and custodian of records.
    No. 18AP-973                                                                                 3
    [III.] THE TRIAL COURT ERRED IN ADMITTING AND
    RELYING     UPON    UNAUTHENTICATED   HEARSAY
    EVIDENCE[.]
    {¶ 6} Appellant argues in her first assignment of error the trial court erred when it
    found that the present action was not time barred. Appellant argues the cause of action
    accrued in Pennsylvania because the payments were made to AES, which is located in
    Pennsylvania, and the action is time barred under the Pennsylvania statute of limitations.
    National Collegiate argues that Ohio law applies, and the action is not time barred under
    Ohio law.
    {¶ 7} The present case involves the applicability of the statute of limitations. With
    respect to purely legal issues, we follow a de novo standard of review and need not defer to
    the judgment of the trial court. Doe v. Vineyard Columbus, 10th Dist. No. 13AP-599, 2014-
    Ohio-2617, ¶ 13. In this case, we must determine where the cause of action accrued—Ohio
    or Pennsylvania and, thus, which statute of limitations applies under these facts.
    {¶ 8} Appellant defaulted on her loan in November 2012, and the collection action
    was filed on June 30, 2017. Ohio has an eight-year statute of limitations for actions to
    enforce a written contract, pursuant to R.C. 2305.06; thus, if the cause of action accrued in
    Ohio, the collection action was brought within the statute of limitations. Pennsylvania has
    a four-year statute of limitations, pursuant to 42 Pa.Cons.Stat.Ann. 5525; thus, if the cause
    of action accrued in Pennsylvania, the collection action was not brought within the statute
    of limitations. Appellant argues that because the cause of action in the present case accrued
    in Pennsylvania, the action was barred by the Pennsylvania statute of limitations.
    {¶ 9} Pursuant R.C. 2305.03(B), the borrowing statute, Ohio applies the statute of
    limitations of the state where the cause of action accrued in instances when that state's
    statute of limitations is shorter. R.C. 2305.03(B) provides: "No civil action that is based
    upon a cause of action that accrued in any other state, territory, district, or foreign
    jurisdiction may be commenced and maintained in this state if the period of limitation that
    applies to that action under the laws of that other state, territory, district, or foreign
    jurisdiction has expired or the period of limitation that applies to that action under the laws
    of this state has expired."
    No. 18AP-973                                                                                  4
    {¶ 10} Appellant relies upon Taylor v. First Resolution Invest. Corp., 
    148 Ohio St.3d 627
    , 
    2016-Ohio-3444
    , ¶ 37, in which the Supreme Court of Ohio stated:
    But Ohio has a borrowing statute, which is a legislative
    exception to the general rule that a forum state always applies
    its own statute-of-limitations law. Combs v. Internatl. Ins. Co.,
    
    354 F.3d 568
    , 578 (6th Cir.2004). In essence, a borrowing
    statute directs a forum court to "borrow" the limitation period
    of another state if the cause of action accrued in that foreign
    state and that state's limitation period is shorter than the forum
    state's limitation period. Dudek [v. Thomas & Thomas
    Attorneys & Counselors at Law, L.L.C., 
    702 F.Supp.2d 826
    ,
    833 (N.D.Ohio 2010)] at 835, citing Combs at 578, and CMACO
    Automotive Sys., Inc. v. Wanxiang Am. Corp.,
    589 F.3d 235
    ,
    244 (6th Cir.2009).
    {¶ 11} In Taylor, the defendant defaulted on a credit card debt. The bank sold the
    debt to a third-party entity who, in turn, sold the debt again. A collection attorney filed suit
    against the defendant seeking the amount due plus interest. The defendant alleged the
    action was time barred because the claims accrued in Delaware, through operation of Ohio's
    borrowing statute. Further, the defendant counterclaimed and alleged violations of the
    Federal Fair Debt Collection Practices Act and the Ohio Consumer Sales Practices Act by
    entities that purchased her debt and were involved in suing her to collect the debt. The
    parties failed to enter the written credit card agreement into evidence so there was no
    written contract. The borrower was located in Ohio, the home state of the bank that issued
    the credit card was Delaware, and the payments were made in Delaware. The court
    determined that the underlying cause of action for default on the credit card accrued in
    Delaware and through Ohio's borrowing statute, Delaware's statute of limitations
    determined whether the action was timely filed.
    {¶ 12} Appellant argues the Taylor court only relied upon the place where the
    payments were made, Delaware, as the factor to determine where the cause of action
    accrued. However, the Taylor court relied upon two factors, at ¶ 1, as follows:
    We hold that the underlying cause of action for default on the
    credit card in this case accrued in Delaware, the home state of
    the bank that issued the credit card and where the consumer's
    payments were made, and that Delaware's statute of
    limitations—through operation of Ohio's borrowing statute—
    determines whether the collection action was timely filed.
    No. 18AP-973                                                                                  5
    {¶ 13} Thus, the Taylor court relied on the home state of the bank and the place
    where the payments were made to determine where the cause of action accrued. The
    magistrate in this case distinguished Taylor, finding Taylor involved a different type of
    debt. Additionally, there was no written contract in Taylor, and here, there was a written
    contract which specified Ohio law would be followed.
    {¶ 14} The Supreme Court has used the "most significant relationship" test
    enunciated in the Restatement of Law 2d, Conflict of Laws to determine the choice of law.
    In Schulke Radio Prods., Ltd. v. Midwestern Broadcasting Co., 
    6 Ohio St.3d 436
     (1983),
    the Supreme Court reiterated the general rule that the law of the state where the contract is
    to be performed governs on the theory that the place of performance bears the most
    significant relationship to the contract. Id. at 438. In considering whether to apply the law
    of the state chosen by the parties in their contract, the Schulke court held that the
    contractual choice of law provision would govern "unless either the chosen state has no
    substantial relationship to the parties or the transaction and there is no other reasonable
    basis for the parties' choice, or application of the law of the chosen state would be contrary
    to the fundamental policy of a state having a greater material interest in the issue than the
    chosen state and such state would be the state of the applicable law in the absence of a
    choice by the parties." Id. at syllabus.
    {¶ 15} Thus, with limited exceptions, the law of the state chosen by the parties to a
    contract will govern their contractual rights and duties. Id. at 438-39. In Gries Sports Ent.,
    Inc. v. Modell, 
    15 Ohio St.3d 284
     (1984), minority shareholders in Cleveland Browns, Inc.,
    a Delaware corporation, filed an action in Ohio seeking specific performance of a voting
    agreement that they had executed with the majority shareholder. The parties to the voting
    agreement had not chosen a particular forum's law. In order to resolve the choice-of-law
    issue, the court examined the factors provided in 1 Restatement of the Law 2d, Conflict of
    Laws, Section 188 (1971). The court expressly adopted the rules in 1 Restatement of the
    Law 2d, Conflict of Laws, Sections 187-88 (1971) in the syllabus of Gries.
    {¶ 16} To resolve the choice-of-law issue, the Gries court examined the factors in
    Section 188 of the Restatement, which provides that, in the absence of an effective choice
    of law by the parties, the parties' rights and duties under the contract are determined by the
    law of the state that, with respect to that issue, has "the most significant relationship to the
    No. 18AP-973                                                                                 6
    transaction and the parties." Restatement at 575, Section 188(1). To assist in making this
    determination, Section 188(2)(a) through (d) provides that courts should consider the place
    of contracting, the place of negotiation, the place of performance, the location of the subject
    matter, and the domicile, residence, nationality, place of incorporation, and place of
    business of the parties.
    {¶ 17} Here, the parties had a written contract that specified Ohio law governed the
    provisions of the loan. In exhibit 1, page 3, the Loan Application/Promissory Note,
    contained the following language:
    L. Additional Agreements:
    1. I understand that you are located in OHIO and that this
    Application/Promissory Note will be entered into in the same
    state. CONSEQUENTLY, THE PROVISIONS OF THIS
    APPLICATION/PROMISSORY NOTE WILL BE GOVERNED
    BY FEDERAL LAW AND THE LAWS OF THE STATE OF
    OHIO, WITHOUT REGARD TO CONFLICT OF LAW RULES.
    (Emphasis sic.)
    {¶ 18} Exhibit 1 also demonstrates appellant lived in Grove City, Ohio, and the loan
    was to enable appellant to pay fees at Capital University, located in Ohio, and the loan
    originated from Bank One, whose home state is Ohio.
    {¶ 19} Applying those principles to this case, not only is Ohio law specified in the
    contract, we recognize that Ohio "bears the most significant relationship to the contract."
    Schulke at 438. The lender was an Ohio bank, the borrower was an Ohio resident, place of
    contracting was Ohio, the location of the subject matter of the contract was Ohio, and the
    loan was for the borrower to attend an Ohio university. Ohio is the state where the cause
    of action accrued, and the action was filed timely within Ohio's statute of limitations.
    Appellant's first assignment of error is overruled.
    {¶ 20} Appellant argues in her second assignment of error the evidence presented at
    trial was insufficient to demonstrate standing and the judgment in National Collegiate's
    favor was against the manifest weight of the evidence.
    {¶ 21} When reviewing a sufficiency of the evidence argument, the standard of
    review in a civil case is similar to the standard for determining whether to sustain a motion
    for judgment notwithstanding the verdict. Hartford Cas. Ins. Co. v. Easley, 90 Ohio
    No. 18AP-973                                                                                  7
    App.3d 525, 531 (10th Dist.1993). Thus, this court must determine if appellant was entitled
    to judgment as a matter of law when the evidence is construed most strongly in favor of
    National Collegiate. 
    Id.
     "In other words, is the verdict one which could reasonably be
    reached from the evidence?" Id. at 530, citing Civ.R. 50(B) and Cataland v. Cahill, 
    13 Ohio App.3d 113
     (10th Dist.1984).
    {¶ 22} In Osgood v. Dzikowski, 10th Dist. No. 08AP-105, 
    2008-Ohio-5065
    , ¶ 15, this
    court set forth the standard of review to be applied in civil cases in assessing whether a trial
    court's judgment is against the manifest weight of the evidence, as follows: "[W]here an
    appellant challenges a trial court's judgment in a civil action as being against the manifest
    weight of the evidence, the function of the appellate court is limited to an examination of
    the record to determine if there is any competent, credible evidence to support the
    underlying judgment." 
    Id.,
     citing Lee v. Mendel, 10th Dist. No. 98AP-1404 (Aug. 24, 1999).
    " 'Judgments supported by some competent, credible evidence going to all the essential
    elements of the case will not be reversed by a reviewing court as being against the manifest
    weight of the evidence.' " Seasons Coal Co. v. Cleveland, 
    10 Ohio St.3d 77
    , 80 (1984),
    quoting C.E. Morris Co. v. Foley Constr. Co., 
    54 Ohio St.2d 279
    , 280 (1978).
    {¶ 23} "A trial court's findings of fact are presumed to be correct and will not be
    reversed as being contrary to the manifest weight of the evidence if there is competent and
    credible evidence supporting the finding." Eagle Land Title Agency v. Affiliated Mtge. Co.,
    10th Dist. No. 95APG12-1617 (June 27, 1996), citing Wisintainer v. Elcen Power Strut Co.,
    
    67 Ohio St.3d 352
    , 355 (1993). State v. Wilson, 
    113 Ohio St.3d 382
    , 
    2007-Ohio-2202
    , ¶ 24,
    citing Seasons Coal at 80. Mere disagreement over the credibility of witnesses or evidence
    is not sufficient reason to reverse a judgment. 
    Id.
    {¶ 24} Appellant argues that National Collegiate did not establish standing to collect
    a loan that originated with Bank One. National Collegiate acquired appellant's student
    loan, along with approximately 60,000 other individual loans in February 2003. James
    Cummins testified regarding National Collegiate's purchase of the loan and the exhibits.
    Cummins is employed by Transworld, the default loan servicer and custodian of records.
    Cummins testified he personally reviewed and produced the records.
    {¶ 25} Cummins explained the process of how National Collegiate acquired
    appellant's loan. He testified that lenders who participate in this loan program acquire
    No. 18AP-973                                                                                 8
    loans. After a certain number of loans or a certain value of loans are accumulated then the
    third-party purchases the loans from the lender or sets them up in a trust. In this case,
    appellant's loan was part of a purchase of over 60,000 bundled loans that were placed in a
    trust.
    {¶ 26} The exhibits that National Collegiate produced include the loan
    application/promissory note (Exhibit 1); a document demonstrating that Transworld was
    the servicer and custodian of the records for the trust as of November 3, 2014 (Exhibit 1-
    A); the note disclosure statement (Exhibit 2); the pool supplement document, including
    three pages of information related specifically to appellant's loan edited from Schedule 2
    (Exhibit 3); the payment history of the loan (Exhibit 4); a history of the
    deferments/forbearance (Exhibit 5); a record of the monthly repayment amounts (Exhibit
    6); and a report of the loan payment history demonstrating the history of the account after
    default from November 2012 through June 2018 (Exhibit 7).
    {¶ 27} National Collegiate introduced exhibit 3, which is the pool supplement. The
    specific loans transferred in that pool supplement are identified in an electronic data file
    referred to in the pool supplement as Schedule 2. National Collegiate provided a redacted,
    printed excerpt of Schedule 2, created by Cummins, which only contained information
    related to appellant's loan, excluding information regarding the other 60,000 individual
    loans in the pool supplement.
    {¶ 28} Cummins stated he had viewed the electronic file of Schedule 2 and created
    the redacted excerpt of Schedule 2 by searching for information related to this loan by the
    loan number and appellant's social security number. Cummins explained the process of
    creating the edited Schedule 2. He opened the electronic file titled "master trust," and a list
    of lenders who had participated in the transfer of loans to the trust. He opened the file for
    "Bank One" and searched a large spreadsheet by social security number. That resulted in
    the three-page document that he printed and attached to the pool supplement, exhibit 3.
    Cummins testified appellant's loan was included in Schedule 2 and transferred to National
    Collegiate pursuant to the pool supplement.
    {¶ 29} The magistrate determined Cummins showed that National Collegiate
    became the owner of the loan based on the pool supplement, exhibit 3, and that National
    No. 18AP-973                                                                               9
    Collegiate was the proper party to commence a suit for recovery of the loan. The trial court
    agreed.
    {¶ 30} Appellant contends that exhibit 3, the schedule of loans transferred to the
    trust in February 2003 was not the genuine schedule of loans referenced in the assignment
    agreement because it was created more than three years after the transfer occurred.
    Appellant's argument focuses on exhibit 3 which contains Schedule 2, consisting of three
    pages. Appellant points to three fields in Schedule 2 that indicate the Schedule 2 provided
    at trial is not the original Schedule 2. The field entitled "CREATE DATE" indicated a date
    of May 31, 2005. Further, appellant's name was listed as Kimberly Payne, but the original
    loan application was completed using her maiden name, Kimberly Clark. Finally, appellant
    argues the field identifying current principal amount due corresponded with the principal
    amount due in May 2005, not 2003.
    {¶ 31} Cummins testified that Schedule 2 is an electronic file that he accessed and
    "highlighted and pasted" information that related to appellant's loan which he attached to
    the end of exhibit 3. (Tr. at 51.) Cummins testified that Bank One created Schedule 2 and
    as employee of the custodian of records, he has the ability to access the information, but he
    cannot modify it.
    {¶ 32} Appellant's counsel cross-examined Cummins regarding these fields that she
    alleged are discrepancies that call into question the veracity of the document. When
    Cummins was asked about the field, "CREATE DATE," he responded he did not know what
    the field meant. (Tr. at 53.) Appellant did not demonstrate or explain the relevance or
    impact of the information. Further, appellant's counsel asked Cummins when appellant
    had changed her name. Cummins replied appellant must have notified the lender, or the
    loan servicer of her name change because the information he gathered was determined by
    using her social security number and the loan number, not her name. Appellant provided
    no evidence as to when she changed her name. Finally, appellant contends that field
    identifying current principal amount due corresponded with the principal amount due in
    May 2005, not 2003. At the time the loan was disbursed on November 26, 2002, the
    principal balance was $21,390.37, including a loan origination fee. The pool supplement
    was dated February 2003 and the "CURPRIN" field corresponding to the current principal
    listed the principal balance as $24,618.82. (Tr. at 55.) Cummins stated that was an accurate
    No. 18AP-973                                                                               10
    number for the principal balance for a loan that was disbursed a few months earlier.
    Appellant did not provide evidence demonstrating that Cummins' testimony on these fields
    was inaccurate.
    {¶ 33} Appellant did provide two exhibits in an effort to impeach Cummins and
    challenge his credibility. Appellant's exhibit A is a "Stipulation and Consent to the Issuance
    of a Consent Order" from the United States Consumer Financial Protection Bureau, signed
    by the Chief Executive Officer of Transworld. Exhibit B is a "Consent Order" from the
    United States Consumer Financial Protection Bureau. The document was signed on
    September 14, 2017. In the consent entry, although Transworld did not admit to any
    negative conduct, the consent order acknowledged that Transworld, while collecting loans
    on behalf of National Collegiate, filed affidavits that falsely claimed personal knowledge of
    account records and consumer debt, and in many cases, personal knowledge of the chain
    of assignments establishing ownership of the loans. The consent order also acknowledged
    that some lawsuits were filed outside the statute of limitations. The time period involved
    in the consent order involved lawsuits filed between November 1, 2014 and April 25, 2016,
    and this case was not filed until June 30, 2017.
    {¶ 34} The magistrate considered the evidence and found Cummins' testimony
    credible. Such determinations are for the trier of fact. In Ettayem v. Land of Ararat Invest.
    Group, Inc., 10th Dist. No. 19AP-427, 
    2020-Ohio-3006
    , ¶ 18, this court recognized that
    "[a]n appellate court must give deference to the credibility findings of the trial court
    because the trial judge is best able to view the witnesses and observe their demeanor,
    gestures, and voice inflections, and use these observations in weighing the credibility of the
    proffered testimony." 
    Id.,
     citing Seasons Coal at 80. "Thus, the relative weight to be given
    witness testimony and the credibility to be afforded each of the witnesses is a question for
    the trier of fact." 
    Id.,
     citing Rahman v. Ohio Dept. of Transp., 10th Dist. No. 05AP-439,
    
    2006-Ohio-3013
    , ¶ 36.
    {¶ 35} Appellant relies upon Natl. Collegiate Student Loan Trust 2003-1 v. Beverly,
    6th Dist. No. H-13-010, 
    2014-Ohio-4346
    ; NTL Collegiate Student Loan Trust 2005-1 v.
    Owusu, 12th Dist. No. CA2015-07-139, 
    2016-Ohio-259
    , and Natl. Collegiate Student Loan
    Trust v. Hair, 7th Dist. No. 13 MA 8, 
    2015-Ohio-832
    , for the proposition that National
    Collegiate Student Loan Trust ("NCSLT") did not include specific documentation to link the
    No. 18AP-973                                                                               11
    pool of debts assigned to NCSLT from the bank to the actual debt defaulted upon. However,
    those cases are distinguishable from these facts.
    {¶ 36} In Beverly, the court held the trust did not establish standing because the
    complaints only attached the promissory notes for the student loans which identified the
    bank as providing the loan and did not assert that the trust had an interest by assignment
    or other means. The plaintiff had failed to establish standing by failing to attach any
    document that demonstrated assignment of the loan to it.
    {¶ 37} In Owusu, the appellate court found the trial court had erred in granting
    plaintiff summary judgment because the plaintiff neglected to include documentation to
    prove the direct link showing Owusu's debt was included in the pool of debts assigned to
    plaintiff, as well as documentation of the terms and conditions of the loan and default.
    {¶ 38} In Hair, the trial court granted summary judgment without evidence of
    assignment of the promissory note from Bank One to NCSLT. The trial court only had
    evidence of the original loan agreement between defendants and the bank. Since there was
    no evidence supporting the plaintiff's interest in the note at the time of final judgment, the
    appellate court held the complaint should have been dismissed.
    {¶ 39} These cases are factually distinguishable from this case. In all three cases,
    National Collegiate did not allege an interest in the loans and failed to provide such
    evidence. Here, however, National Collegiate provided a redacted Schedule 2 to show the
    specific information related to appellant's loan but did not include evidence regarding the
    60,000 other loans provided in the pool supplement. Therefore, Cummins was able to
    testify about the acquisition of appellant's loan by National Collegiate.
    {¶ 40} This case is similar to Natl. Collegiate Student Loan Trust 2005-3 v. Dunlap,
    4th Dist. No. 17CA3611, 
    2018-Ohio-2701
    , in which the Fourth District affirmed the trial
    court's granting National Collegiate summary judgment because it had demonstrated
    standing by submitting an affidavit of an employee of the subservicer of the loan, with
    attached documentation, showing the original lender transferred the loan to another entity,
    which, in turn, transferred it to National Collegiate before the loan was in default.
    {¶ 41} Thus, in this case, the verdict is one that can be reasonably reached from the
    evidence and there is sufficient evidence to establish National Collegiate's standing. There
    No. 18AP-973                                                                                12
    is competent, credible evidence going to all the essential elements. Appellant's second
    assignment of error is overruled.
    {¶ 42} Appellant argues in her third assignment of error the trial court erred when
    it admitted and relied upon unauthenticated hearsay evidence. Appellant argues the trial
    court erred in admitting exhibit 1 through 3 because National Collegiate did not introduce
    the original documents and Cummins testified that he had not seen the originals. Appellant
    contends Evid.R. 1002 requires the production of the original document to prove the
    contents of a writing and Evid.R. 1004 permits production of a duplicate only if the original
    has been lost or destroyed, is unobtainable through the judicial process, is in the possession
    of an opponent, or pertains to a collateral matter.        Appellant argues none of these
    exceptions apply and National Collegiate failed to offer any justification for its failure to
    produce the original documents.
    {¶ 43} "Hearsay is any statement, other than one which is made by the declarant at
    trial, which is offered in evidence to prove the truth of the matter asserted. Evid.R. 801(C)."
    HSBC Mtge. Corp. v. Latona, 10th Dist. No. 15AP-401, 
    2016-Ohio-3137
    , ¶ 8. Hearsay is
    inadmissible unless it falls within an exception provided in the Rules of Evidence. Evid.R.
    802. The records in this case constitute an exception to hearsay as records of regularly
    conducted activity pursuant to Evid.R. 803(6), which provides, as follows:
    The following are not excluded by the rule against hearsay,
    regardless of whether the declarant is available as a witness:
    ***
    Records of Regularly Conducted Activity. A memorandum,
    report, record, or data compilation, in any form, of acts, events,
    or conditions, made at or near the time by, or from information
    transmitted by, a person with knowledge, if kept in the course
    of a regularly conducted business activity, and if it was the
    regular practice of that business activity to make the
    memorandum, report, record, or data compilation, all as
    shown by the testimony of the custodian or other qualified
    witness or as provided by Rule 901(B)(10), unless the source of
    information or the method or circumstances of preparation
    indicate lack of trustworthiness. The term "business" as used
    in this paragraph includes business, institution, association,
    profession, occupation, and calling of every kind, whether or
    not conducted for profit.
    No. 18AP-973                                                                                13
    {¶ 44} In this case, appellant contends that Cummins did not have sufficient
    personal knowledge to authenticate the records. Evid.R. 901(A) provides that "[t]he
    requirement of authentication or identification as a condition precedent to admissibility is
    satisfied by evidence sufficient to support a finding that the matter in question is what its
    proponent claims."     Evid.R. 901(B) provides that the testimony of a witness with
    knowledge, who testified that a matter is what it is claimed to be, conforms with the
    requirements of Evid.R. 901. "Thus, ' "any competent witness who has knowledge that a
    matter is what its proponent claims may testify to such pertinent facts, thereby establishing,
    in whole or in part, the foundation for identification." ' " Latona at ¶ 10, quoting TPI Asset
    Mgt. v. Conrad-Eiford, 
    193 Ohio App.3d 38
    , 
    2011-Ohio-1405
    , ¶ 15 (2d Dist.), quoting
    Weissenberger's Ohio Evidence Treatise, Section 901.2 (2010).
    {¶ 45} Cummins testified he is employed by Transworld.             Transworld is the
    custodian of the records. Cummins stated he reviewed and produced the relevant records.
    He explained that National Collegiate is the dedicated custodian of the records and that the
    records were made at the time of the events and the records were transferred to Transworld.
    Finally, he testified that the creation and holding of the records was conducted in the
    ordinary course of business. Cummins explained how the records were created, stored,
    how he retrieved them, and made copies of the originals. For example, he explained that
    when a loan application is received by AES, it is stamped, recorded, and the original is kept
    in a fireproof vault. When a loan goes into default, AES sends an electronic copy to National
    Collegiate.
    {¶ 46} The trial court reviewed the transcript and determined that Cummins'
    testimony exhibited his knowledge of the process and of the exhibits which constituted a
    proper foundation for the admission of the exhibits as business records of regularly
    conducted activity. We agree. Cummins testified that he made copies of the electronic file
    containing the originals.
    {¶ 47} Appellant also argues National Collegiate had to produce the originals of the
    exhibits. However, Evid.R. 1003 permits the admission of a duplicate into evidence, as
    follows: "A duplicate is admissible to the same extent as an original unless (1) a genuine
    question is raised as to the authenticity of the original or (2) in the circumstances it would
    be unfair to admit the duplicate in lieu of the original." Evid.R. 1001(4) defines a duplicate,
    No. 18AP-973                                                                               14
    as follows: "A 'duplicate' is a counterpart produced by the same impression as the original,
    or from the same matrix, or by means of photography, including enlargements and
    miniatures, or by mechanical or electronic re-recording, or by chemical reproduction, or by
    other equivalent techniques which accurately reproduce the original. A 'duplicate' includes
    a counterpart from which personal identifiers have been omitted pursuant to Rule 45 of the
    Rules of Superintendence for the Courts of Ohio, and which otherwise accurately
    reproduces the original."
    {¶ 48} Appellant argues the original documents had to be provided and the
    duplicates were inadmissible because Cummins was required to have seen the originals. In
    Latona, this court cited multiple authorities stating that the testimony of the bank's loan
    servicing agent provides a sufficient foundation for the admissibility of the relevant loan
    documents as business records under Evid.R. 803(6). Latona at ¶ 12, citing Deutsche Bank
    Natl. Trust Co. v. Najar, 8th Dist. No. 98502, 
    2013-Ohio-1657
    , ¶ 39; Fifth Third Mtge. Co.
    v. Bell, 12th Dist. No. CA2013-Ohio-02-003, 
    2013-Ohio-3678
    , ¶ 28; U.S. Bank, N.A. v.
    Martin, 7th Dist. No. 13 MA 107, 
    2014-Ohio-3874
    , ¶ 34; Regions Bank v. Seimer, 10th Dist.
    No. 13AP-542, 
    2014-Ohio-95
    , ¶ 19, citing Bank of New York v. Dobbs, 5th Dist. No. 2009-
    CA-000002, 
    2009-Ohio-4742
    , ¶ 40.
    {¶ 49} Appellant relies upon State v. Skimmerhorn, 
    162 Ohio App.3d 762
    , 2005-
    Ohio-4300 (1st. Dist.), for the proposition that a duplicate document is not admissible at
    trial where the original was not produced and the witness who attempted to authenticate
    the document as a duplicate had never seen the original. However, the Skimmerhorn court
    analyzed the admissibility of public records under Evid.R. 1005, which is not at issue here.
    {¶ 50} A party seeking to exclude a duplicate from evidence has the burden of
    demonstrating that the duplicate should not be admitted. Latona at ¶ 11, citing State v.
    Tibbetts, 
    92 Ohio St.3d 146
    , 160 (2001). "The party seeking to exclude a duplicate cannot
    rely on mere speculation as to its authenticity." 
    Id.
     The trial court's decision to accept
    duplicates rather than originals is a matter for its discretion. 
    Id.
     An abuse of discretion
    implies that the trial court acted unreasonably, arbitrarily, or unconscionably. Blakemore
    v. Blakemore, 
    5 Ohio St.3d 217
    , 219 (1983). Yet, "we note that no court has the authority,
    within its discretion, to commit an error of law." State v. Chandler, 10th Dist. No. 13AP-
    No. 18AP-973                                                                             15
    452, 
    2013-Ohio-4671
    , ¶ 8. When applying an abuse of discretion standard, a reviewing
    court may not simply substitute its judgment for that of the trial court. Blakemore at 219.
    {¶ 51} Here, appellant's only objection to the exhibits is that they are not the
    originals. Appellant did not raise a specific issue regarding their authenticity. There was
    no demonstration that it was improper to accept the duplicates in lieu of the originals. We
    do not find the trial court abused its discretion. Thus, we find that Cummins properly
    authenticated the copies of the business records admitted at trial. Appellant's third
    assignment of error is overruled.
    {¶ 52} For the foregoing reasons, appellant's three assignments of error are
    overruled, and the judgment of Franklin County Court of Common Pleas is affirmed.
    Judgment affirmed.
    SADLER, P.J., and BEATTY BLUNT, J., concur.
    ____________________