Doors On-Line v. Chandra , 2023 Ohio 2018 ( 2023 )


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  • [Cite as Doors On-Line v. Chandra, 
    2023-Ohio-2018
    .]
    IN THE COURT OF APPEALS OF OHIO
    THIRD APPELLATE DISTRICT
    SHELBY COUNTY
    DOORS ON-LINE INC.,
    PLAINTIFF-APPELLEE,                             CASE NO. 17-22-11
    v.
    ROHIT CHANDRA,                                          OPINION
    DEFENDANT-APPELLANT.
    Appeal from Sidney Municipal Court
    Trial Court No. 21CVF01181
    Judgment Reversed and Cause Remanded
    Date of Decision: June 20, 2023
    APPEARANCES:
    Jared B. Chamberlain for Appellant
    Case No. 17-22-11
    ZIMMERMAN, J.
    {¶1} Defendant-appellant,     Rohit Chandra (“Chandra”), appeals the
    September 26, 2022 judgment of the Sidney Municipal Court granting judgment in
    favor of plaintiff-appellee, Doors On-Line, Inc. (“Doors On-Line”). For the reasons
    that follow, we reverse.
    {¶2} This case stems from Chandra’s, a resident of California, purchase of a
    garage door from Doors On-Line. Doors On-Line, an Ohio corporation, “is an
    online dealership for a manufacturer of a couple different lines of doors, a
    nationwide dealership * * * .” (Sept. 20, 2022 Tr. at 12). Importantly, once a
    purchase is completed, an out-of-state manufacturer, not Doors On-Line, schedules
    the installation and ships the product. (See id. at 53).
    {¶3} Here, Chandra initially purchased a garage door from Doors On-Line
    on May 28, 2020. Significantly, because Chandra’s order “was a very customized
    order [, it] had to [be] placed by phone.” (Id. at 15). As a result of Chandra’s order,
    a “sight check by the installer” was scheduled for July 8, 2020 to “verify that
    everything on the order [would] allow [the garage door] to be installed properly.”
    (Id. at 16). (See also Plaintiff’s Ex. 2). However, because Chandra requested
    “various changes that needed to be made to the order for the installer to complete
    the work,” “a new order [was] placed on July 29, 2020 to incorporate the various
    changes.” (Doc. No. 8). The garage door was installed in October 2020.
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    {¶4} Nevertheless, since Chandra was not satisfied with the installation of
    the garage door, he filed a complaint with his credit-card company, which
    “reversed” the charge. (See Sept. 20, 2022 Tr. at 39). As a result, Doors On-Line
    did not receive payment for the garage door or installation costs. Consequently, on
    November 1, 2021, Doors On-Line filed a small-claims complaint in the Sidney
    Municipal Court seeking a judgment in the amount of $3,253.51, plus interest, from
    Chandra.
    {¶5} Chandra filed a motion to dismiss the complaint for a lack of personal
    jurisdiction on February 11, 2022. On February 25, 2022, Doors On-Line filed a
    memorandum in opposition to Chandra’s motion to dismiss. On May 23, 2022, the
    trial court denied Chandra’s motion to dismiss without a hearing after concluding
    that Doors On-Line satisfied its burden of proving that the trial court has personal
    jurisdiction over Chandra since he had minimum contacts in Ohio. Specifically, the
    trial court concluded that Doors-Online proved that Chandra had minimum contacts
    in Ohio since Doors-Online “has [its] own website which [Chandra] used to contact
    [Doors On-Line] for materials and services” and such “website * * * clearly
    indicates [Doors On-Line’s] address in Russia, Shelby County, Ohio.” (Doc. No.
    22).
    {¶6} On August 5, 2022, Chandra filed his answer along with counterclaims
    for breach of contract, a violation of Ohio’s consumer sales practices act, and design
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    defect. Doors On-Line filed its answer to Chandra’s counterclaims on August 19,
    2022.
    {¶7} The case proceeded to a bench trial on September 20, 2022. On
    September 26, 2022, the trial court, again concluding that it had personal jurisdiction
    over Chandra, awarded judgment in favor of Doors On-Line for $2,528.51—the cost
    of only the garage door. (Doc. No. 34).
    {¶8} Chandra filed his notice of appeal on October 24, 2022. He raises one
    assignment of error for our review.
    Assignment of Error
    The Trial Court incorrectly determined it had personal
    jurisdiction over Defendant/Appellant, a California resident
    with no minimum contacts with Ohio.
    {¶9} In his sole assignment of error, Chandra argues that the trial court erred
    by concluding that it had personal jurisdiction over him because “[h]e has no
    connection to Ohio, except a single online consumer purchase of a garage door from
    an Ohio corporation known as Doors On-Line” that he “purchased * * * via Internet
    transaction on May 28, 2020.” (Appellant’s Brief at 1). Specifically, Chandra
    contends that he “had absolutely no reason – other than the obscurely located
    address on the bottom/left corner of [Doors On-Line’s] website – to know he was
    dealing with an Ohio corporation, and” his “single online purchase” “falls well short
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    of the threshold whereby Ohio could exercise personal jurisdiction over him.” (Id.
    at 3). We agree.
    Standard of Review
    {¶10} “Whether personal jurisdiction exists is a question of law that we
    review de novo.” Wedemeyer v. U.S.S. F.D.R (CV-42) Reunion Assoc., 3d Dist.
    Allen No. 1-09-57, 
    2010-Ohio-1502
    , ¶ 37. “De novo review is independent and
    without deference to the trial court’s determination.” ISHA, Inc. v. Risser, 3d Dist.
    Allen No. 1-12-47, 
    2013-Ohio-2149
    , ¶ 25.
    Analysis
    {¶11} In this case, the trial court concluded that Doors On-Line presented
    sufficient evidence for reasonable minds to conclude that it could exercise personal
    jurisdiction over Chandra. Specifically, the trial court found that Doors On-Line
    “has their [sic] own website which [Chandra] used to contact [Doors On-Line] for
    materials and services” and that the website “clearly indicates [Doors On-Line’s]
    address in Russia, Shelby County, Ohio.” (Doc. No. 22).
    {¶12} However, Chandra argues that the trial court erred by concluding that
    it had personal jurisdiction over him because its assertion of personal jurisdiction in
    this case does not comport with the Due Process Clause of the Fourteenth
    Amendment. In particular, Chandra contends that the trial court does not have
    specific jurisdiction over him since he did not have “minimum contacts with the
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    State of Ohio * * * .” (Appellant’s Brief at 8). That is, Chandra argues that (1) he
    “did not purposely avail himself of any privilege of doing business in the State of
    Ohio where he merely used a publicly available website to complete a single
    consumer transaction”; (2) “the cause of action does not arise from [his] activities
    in Ohio”; and (3) he does not have a “substantial connection to Ohio * * * .”
    (Emphasis sic.) (Id.).
    {¶13} Doors On-Line did not respond to Chandra’s appellate argument
    because it failed to file a brief in this case. Under such circumstances, App.R. 18(C)
    provides that this court “may accept the appellant’s statement of the facts and issues
    as correct and reverse the judgment if appellant’s brief reasonably appears to sustain
    such action.” See Spinner v. Barger, 3d Dist. Shelby No. 17-16-27, 2017-Ohio-
    1489, ¶ 5, fn. 1. After reviewing the record, and for the following reasons, we
    conclude that Chandra’s brief reasonably appears to sustain a reversal.
    {¶14} “This Court applies a two-part inquiry when deciding whether an out-
    of-state defendant is subject to personal jurisdiction in an Ohio court.” Magnum
    Asset Acquisition, LLC v. Green Energy Techs., LLC, 9th Dist. Summit No. 29789,
    
    2022-Ohio-2247
    , ¶ 7. “‘First, the court must determine whether the defendant’s
    conduct falls within Ohio’s long-arm statute or the applicable civil rule.’” 
    Id.,
    quoting Fraley v. Estate of Oeding, 
    138 Ohio St.3d 250
    , 
    2014-Ohio-452
    , ¶ 12. “If
    it does, then the court must consider whether the assertion of jurisdiction over the
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    nonresident defendant would deprive the defendant of due process of law under the
    Fourteenth Amendment to the United States Constitution.” 
    Id.,
     quoting Fraley at ¶
    12.
    {¶15} “Once a defendant moves to dismiss a complaint for lack of personal
    jurisdiction under Civ.R. 12(B)(2), the burden shifts to the plaintiff to establish
    jurisdiction over the nonresident defendant.” Wedemeyer, 
    2010-Ohio-1502
    , at ¶ 37.
    “[T]he trial court has the discretion to rule upon the motion with or without a
    hearing.” Magnum at ¶ 7. “When a court determines personal jurisdiction without
    an evidentiary hearing, it must ‘view allegations in the pleadings and documentary
    evidence in the light most favorable to the non-moving party’ and ‘resolv[e] all
    reasonable competing inferences’ in favor of the non-moving party.” Wedemeyer
    at ¶ 37, quoting Goldstein v. Christiansen, 
    70 Ohio St.3d 232
    , 236 (1994) and
    Giachetti v.
    Holmes, 14
     Ohio App.3d 306, 307 (1984) (8th Dist.).
    {¶16} “Where * * * the trial court determines personal jurisdiction without
    an evidentiary hearing, the plaintiff need only establish a prima facie showing of
    personal jurisdiction, which requires sufficient evidence to allow reasonable minds
    to conclude that the trial court has personal jurisdiction.” Austin Miller Am.
    Antiques, Inc. v. Cavallaro, 10th Dist. Franklin No. 11AP-400, 
    2011-Ohio-6670
    , ¶
    7. See also Wedemeyer at ¶ 37 (“In order to make a prima facie showing of personal
    jurisdiction, ‘the plaintiff must provide sufficient evidence to allow reasonable
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    minds to conclude that personal jurisdiction exists over the defendant.’”), quoting
    Parshall v. PAID, Inc., 10th Dist. Franklin No. 07AP-1019, 
    2008-Ohio-3171
    , ¶ 9.
    “If the plaintiff demonstrates a prima facie case for personal jurisdiction, the trial
    court shall not dismiss the complaint before it holds an evidentiary hearing.” Austin
    Miller at ¶ 7.
    {¶17} The determination of whether an Ohio court has personal jurisdiction
    over a nonresident defendant, depends on “(1) whether R.C. 2307.382(A), Ohio’s
    long-arm statute, and Civ.R. 4.3 permit the court to assert personal jurisdiction; and,
    if so, (2) whether bringing the defendant within the jurisdiction of the Ohio courts
    would violate traditional notions of fair play and substantial justice under the Due
    Process Clause.” Wedemeyer at ¶ 38. “Ohio’s long-arm statute, R.C. 2307.382,
    outlines specific activities that allow Ohio courts to exert personal jurisdiction over
    a nonresident defendant.” Id. at ¶ 39. Specifically, “‘R.C. 2307.382 and Civ.R.
    4.3(A) allow Ohio courts to exercise jurisdiction over nonresident defendants in
    causes of action arising from several enumerated circumstances,’ including a
    nonresident’s ‘[t]ransacting any business in this state.’” Figley v. Ivex Protective
    Packaging, Inc., 3d Dist. Shelby No. 17-16-02, 
    2016-Ohio-3501
    , ¶ 18, quoting
    Cincinnati Equine v. Sandringham Farm, 1st Dist. Hamilton No. C-150067, 2016-
    Ohio-803, ¶ 12, and citing R.C. 2307.382(A)(1) and Civ.R. 4.3(A)(1).
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    {¶18} “The Ohio Supreme Court has recognized ‘transacting any business’
    as ‘a broad statement of jurisdiction’ and questions concerning the application of
    R.C. 2307.382(A)(1) are resolved upon ‘highly particularized fact situations, thus
    rendering any generalization unwarranted.’” Magnum at ¶ 9, quoting U.S. Sprint
    Communications Co. Ltd. Partnership v. Mr. K’s Foods, Inc., 
    68 Ohio St.3d 181
    ,
    185 (1994). “Thus, a court must determine, case-by-case, whether a nonresident is
    transacting business in the state of Ohio.” 
    Id.,
     quoting U.S. Sprint at 185.
    {¶19} “[T]he term ‘transact’ as utilized in the phrase ‘transacting any
    business’ means ‘to carry on business’ and ‘to have dealings’ and is broader than
    the word ‘contract.’” Id. at ¶ 10, quoting Morgan Adhesives Co. v. Sonicor
    Instrument Corp., 
    107 Ohio App.3d 327
    , 332 (9th Dist.1995), quoting Goldstein, 70
    Ohio St.3d at 236. “Therefore, the term encompasses more than just the creation of
    a contract and can include business negotiations.” Ashton Park Apts., Ltd. v.
    Carlton-Naumann Constr., Inc., 6th Dist. Lucas No. L-08-1395, 
    2009-Ohio-6335
    ,
    ¶ 15. Furthermore, “‘[t]ransacting business in Ohio does not require the nonresident
    party to have a physical presence in Ohio.’” Magnum at ¶ 10, quoting MJM
    Holdings Inc. v. Sims, 9th Dist. Summit No. 28952, 
    2019-Ohio-514
    , ¶ 14. “One
    factor that may be considered, but is not determinative as to transacting business, is
    whether the nonresident initiated the business dealing.” 
    Id.
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    {¶20} Importantly, “[u]se of the internet to ‘transact business’ in Ohio can
    result in application of Ohio’s long-arm statute.” Ashton Park Apts. at ¶ 15, quoting
    Parshall, 
    2008-Ohio-3171
    , at ¶ 16. However, “[t]he determination of when internet
    use constitutes ‘transacting business’ depends upon the type of internet activity
    involved.” 
    Id.,
     quoting Parshall at ¶ 16.
    {¶21} “If it is determined that the defendant is subject to Ohio’s long-arm
    statute, we proceed to ask whether the assertion of personal jurisdiction by an Ohio
    court comports with the Due Process Clause of the Fourteenth Amendment.” Id. at
    ¶ 11. See also Kauffman Racing Equip., L.L.C. v. Roberts, 
    126 Ohio St.3d 81
    , 2010-
    Ohio-2551, ¶ 45 (noting that “Ohio’s long-arm statute is not coterminous with due
    process”). However, if “‘a court decides that jurisdiction is improper under Ohio’s
    long-arm statute, it need not address whether due-process requirements have been
    met.’” Figley, 
    2016-Ohio-3501
    , at ¶ 17, quoting Starks v. Choice Hotels Internatl.,
    
    175 Ohio App.3d 510
    , 
    2007-Ohio-1019
    , ¶ 10 (1st Dist.).
    {¶22} “In order to comport with the due process requirement, a defendant
    must ‘have certain minimum contacts with [the forum state] such that the
    maintenance of the suit does not offend “traditional notions of fair play and
    substantial justice.”’” Magnum at ¶ 12, quoting Internatl. Shoe Co. v. Washington,
    
    326 U.S. 310
    , 316 (1945), quoting Milliken v. Meyer, 
    311 U.S. 457
    , 463 (1940).
    “‘This due process requirement may be satisfied where the forum state has either
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    specific or general jurisdiction over a nonresident.’” 
    Id.,
     quoting State ex rel.
    DeWine v. 9150 Group, L.P., 9th Dist. Summit No. 25939, 
    2012-Ohio-3339
    , ¶ 18.
    {¶23} “‘Specific jurisdiction exists when a plaintiff’s cause of action is
    related to, or arises out of, the defendant’s contact with the forum state.’”
    Wedemeyer, 
    2010-Ohio-1502
    , at ¶ 40, quoting Parshall, 
    2008-Ohio-3171
    , at ¶ 23.
    “‘Conversely, general jurisdiction exists when a court exercises personal
    jurisdiction over a defendant in a cause of action that does not arise out of or relate
    to the defendant’s contacts with the forum state.’” 
    Id.,
     quoting Parshall at ¶ 23. In
    this case, we are concerned with whether the trial court had specific jurisdiction over
    Chandra. Accord Magnum at ¶ 12.
    {¶24} To establish specific jurisdiction, three requirements must be met:
    “First, defendant must purposely avail himself of the privilege of
    acting in the forum state or causing a consequence in the forum state.
    Second, the cause of action must arise from the defendant’s activities
    there. Finally, the acts of the defendant or consequence caused by the
    defendant must have a substantial enough connection with the forum
    state to make the exercise of jurisdiction over the defendant
    reasonable.
    Id. at ¶ 13, quoting 9150 Group at ¶ 19. See also Wedemeyer at ¶ 39.
    {¶25} “The first two requirements establish a defendant’s ‘minimum
    contacts’ with the forum.” Magnum at ¶ 13, quoting 9150 Group at ¶ 19. “The last
    requires the court to determine if exercise of jurisdiction over the defendant
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    comports with the ideas of ‘fair play and substantial justice.’” Id., quoting 9150
    Group at ¶ 19.
    {¶26} “The first requirement of ‘purposeful availment’ looks to ‘whether the
    defendant purposely availed himself of the privilege of acting in the forum state or
    causing a consequence in the forum state.’” Id. at ¶ 14, quoting Kauffman, 
    126 Ohio St.3d 81
    , 
    2010-Ohio-2551
    , at ¶ 51. “‘Purposeful availment’ is present when the
    defendant’s contacts with the forum state proximately result from actions by the
    defendant that create a ‘substantial connection’ with the forum State.” 
    Id.,
     quoting
    Kauffman at ¶ 51.
    Where a defendant has “deliberately” engaged in significant activities
    within a State or has created “continuing obligations” between
    [himself] and residents of the forum, [he] has manifestly availed
    [himself] of the privilege of conducting business there, and because
    [his] activities are shielded by “the benefits and protections” of the
    forum state’s laws, it is presumptively not unreasonable to require
    [him] to submit to the burdens of litigation in the forum as well.
    
    Id.,
     quoting Burger King Corp. v. Rudzewicz, 
    471 U.S. 462
    , 475-476, 
    105 S.Ct. 2174 (1985)
    . “The defendant’s conduct and connection with the forum state must be such
    that it ‘should reasonably anticipate being haled into court there’ and not solely as
    a result of ‘random,’ ‘fortuitous,’ or ‘attenuated’ contacts.” 
    Id.,
     quoting Kauffman
    at ¶ 51. “This likewise ensures the defendant will not be subjected to another state’s
    jurisdiction based on the unilateral activity of another party or a third person.” 
    Id.
    “‘Courts must examine the quality and nature of all the contacts a nonresident
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    defendant makes with the forum during the course of the parties’ contractual
    relationship.’” 
    Id.,
     quoting Barnabus Consulting Ltd. v. Riverside Health Sys., Inc.,
    10th Dist. Franklin No. 07AP-1014, 
    2008-Ohio-3287
    , ¶ 22.
    {¶27} “The second prong requires the plaintiff’s cause of action arise from
    the defendant’s contacts with Ohio.” Id. at ¶ 15. “‘If a defendant’s contacts with
    the forum state are related to the operative facts of the controversy, then an action
    will be deemed to have arisen from those contacts.”’” Id., quoting Kauffman at ¶
    70, quoting CompuServe, Inc. v. Patterson, 
    89 F.3d 1257
    , 1267 (6th Cir.1996).
    “The cause of action needs to have a substantial connection with the defendant’s in-
    state activities.” 
    Id.
     See also Wedemeyer, 
    2010-Ohio-1502
    , at ¶ 41 (“‘“Minimum
    contacts” has been defined as conduct which creates a substantial connection to the
    forum state, creates continuing obligations between a defendant and a resident of
    the forum, or conducting significant activities within a state.’”), quoting Hercules
    Tire & Rubber Co. v. Murphy, 
    133 Ohio App.3d 97
    , 101 (3d Dist.1999).
    {¶28} “If the court determines that the defendant has the necessary minimum
    contacts within the forum state for specific jurisdiction, the court must then
    determine whether asserting personal jurisdiction over the defendant would ‘offend
    “traditional notions of fair play and substantial justice.”’” Wedemeyer at ¶ 42,
    quoting Parshall, 
    2008-Ohio-3171
    , at ¶ 25, quoting Internatl. Shoe, 
    326 U.S. at 320
    ,
    quoting Milliken, 311 U.S. at 463. To do so, the trial court must evaluate five
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    factors: (1) the burden on the defendant; (2) the forum State’s interest in resolving
    the dispute; (3) the plaintiff’s interest in obtaining convenient and effective relief;
    (4) the interstate-judicial system’s interest in obtaining an efficient resolution to the
    controversy; and (5) “‘the shared interest of the several States in furthering
    fundamental substantive social policies.’” Burger King at 477, quoting World-Wide
    Volkswagen Corp. v. Woodson, 
    444 U.S. 286
    , 292, 
    100 S.Ct. 559 (1980)
    .
    {¶29} Generally, “‘[i]f the first two prongs are satisfied, there is an inference
    the third prong is also satisfied.’” Magnum, 
    2022-Ohio-2247
    , at ¶ 16, quoting MJM
    Holdings, 
    2019-Ohio-514
    , at ¶ 42. “‘Only in unusual circumstances is the third
    element left unsatisfied, and it is the burden of the defendant to show it.’” 
    Id.,
    quoting MJM Holdings at ¶ 42.
    {¶30} “The development and advances in technology have required Federal
    and State Courts to tackle unique situations such as the one presented in the instant
    action.” Kauffman Racing Equip., L.L.C. v. Roberts, 5th Dist. Knox No. 07-CA-14,
    
    2008-Ohio-1922
    , ¶ 27. “‘Traditionally, when an entity intentionally reaches beyond
    its boundaries to conduct business with foreign residents, the exercise of specific
    jurisdiction is proper.’” Id. at ¶ 31, quoting Burger King at 475. Importantly,
    “[d]ifferent results should not be reached simply because business is conducted over
    the Internet.” Id., quoting Zippo Mfg. Co. v. Zippo Dot Com, Inc., 
    952 F.Supp. 1119
    ,
    1124 (W.D.Pa.1997).       “A non-resident defendant who avails himself of the
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    expansive reach of the Internet should not be able to use his non-residency as a
    shield against defending tortious activity against a plaintiff harmed in a different
    state.” Id. at ¶ 32.
    {¶31} Even assuming without deciding that Chandra transacted business in
    Ohio, we conclude that the exercise of personal jurisdiction over him is not
    permissible under the Due Process Clause. Accord Austin Miller, 
    2011-Ohio-6670
    ,
    at ¶ 21; Parshall, 
    2008-Ohio-3171
    , at ¶ 22. That is, based on our review of the
    record, we conclude that Chandra had insufficient contacts with Ohio to justify the
    exercise of personal jurisdiction. Accord Austin Miller at ¶ 21. Indeed, the record
    reflects that Chandra did not purposely avail himself of the privilege of acting or
    causing a consequence in Ohio.
    {¶32} Importantly, several courts have “recognized that a single, isolated act
    is generally insufficient to establish the requisite minimum contacts.” Id. at ¶ 18.
    See also Barnabus, 
    2008-Ohio-3287
    , at ¶ 23 (“Generally, ‘“a one-shot deal” or a
    single, isolated act’ is insufficient to establish the necessary minimum contacts for
    the exercise of jurisdiction”), quoting Ricker v. Bobcat of Orlando, Inc., 10th Dist.
    Franklin No. 04AP-481, 
    2004-Ohio-6070
    , ¶ 17. Stated another way, a contract for
    a single-consumer purchase in a forum state, standing alone, “‘cannot be
    constitutionally subject to the exercise of personal jurisdiction by the courts of the
    forum state.’” Austin Miller at ¶ 16, quoting Borg-Warner Acceptance Corp. v.
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    Lovett & Tharpe, Inc., 
    786 F.2d 1055
    , 1059 (11th Cir.1986). Instead, to determine
    whether a party’s contacts constitute purposeful availment, courts must examine the
    quality of the contacts, not the number or status of such contacts. Ricker v.
    Mercedes-Benz of Georgetown, 10th Dist. Franklin No. 21AP-43, 
    2022-Ohio-1860
    ,
    ¶ 32.
    {¶33} Based on the facts presented, we conclude that the “quality” of the
    contacts in this case to constitute the purposeful availment of Chandra to Ohio is
    missing. Accord Reynolds at 1119. Importantly, the parties’ agreement amounted
    to “a single contract for the sale of goods.” Barnabus at ¶ 23. Accord Hwy. Auto
    Sales, Inc. v. Auto-Konig of Scottsdale, Inc., 
    943 F.Supp. 825
    , 831 (N.D.Ohio 1996)
    (“Advertising in a nationally circulated publication, negotiating the sale of a single
    vehicle over telephone and fax lines, and arranging the delivery of the vehicle to the
    forum state involve contacts of a short and fleeting character—contacts which are
    insufficient to create a ‘realistic and foreseeable impact’ on the commerce of Ohio”).
    Indeed, the parties’ agreement does not contemplate ongoing obligations. See Hwy.
    Auto Sales at 831 (concluding that the “defendant’s contacts cannot be characterized
    as creating ‘continuing obligations”’ to or an ongoing relationship with plaintiff”).
    {¶34} Furthermore, even though the trial court makes much about Doors On-
    Line’s website, the record reflects that Chandra initiated his relationship with Doors
    On-Line through a telephone call. However, that telephone communication is
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    “‘insufficient to establish purposeful availment.’” Hwy. Auto Sales at 831 (“Even
    though defendant advertised in a national publication and, through its General
    Manager, initiated a phone call to Liber for purposes of explaining the condition and
    quality of the automobile, such communications ‘are insufficient to establish
    purposeful availment.’”), quoting Reynolds at 1119. Accord Joffe v. Cable Tech,
    Inc., 
    163 Ohio App.3d 479
    , 
    2005-Ohio-4930
    , ¶ 33 (10th Dist.) (concluding that the
    “telephone communications” in that case were “[in]sufficient to establish the
    requisite ‘minimum contacts’”). Significantly, “the use of interstate facilities,
    including telephone, mail, and e-mail, are secondary or ancillary factors and cannot
    alone provide the ‘minimum contacts’ required by due process.” Magnum, 2022-
    Ohio-2247, at ¶ 27.
    {¶35} Likewise, the record reflects that Chandra’s activities did not create a
    substantial connection with Ohio for the trial court to exercise personal jurisdiction
    over him. Rather, Chandra’s connection with Ohio is better characterized as
    “‘random,’ ‘fortuitous,’ or ‘attenuated’ contacts.”      Magnum at ¶ 14, quoting
    Kauffman, 
    126 Ohio St.3d 81
    , 
    2010-Ohio-2551
    , at ¶ 51. Critically, the record
    reflects that the parties negotiated the contract for the garage door (over the
    telephone) but that the manufacturer (in another state) coordinated construction,
    shipment, and installation of the garage door in Chandra’s home state. Compare
    Hammill Mfg. Co. v. Quality Rubber Prod., Inc., 
    82 Ohio App.3d 369
    , 371 (6th
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    Case No. 17-22-11
    Dist.1992) (concluding that the trial court had personal jurisdiction over the
    nonresident defendant because, in part, the product was designed and built in Ohio).
    Further, the record reveals that even though Chandra and Doors On-Line exchanged
    emails following the initiation with the project, the totality of those messages reflect
    that Doors On-Line simply forwarded Chandra’s concerns to the manufacturer (in
    another state) and that the manufacturer provided proposed resolutions to Chandra
    in his home state. See Joffe at ¶ 33 (concluding that communications, originating in
    the forum state, are “insignificant to the specific jurisdiction inquiry”). In other
    words, based on the facts presented, there is insufficient evidence reflecting that
    Chandra could reasonably anticipate being haled into court in Ohio.
    {¶36} For these reasons, we conclude that Chandra’s contacts with Ohio do
    “not rise to the level of a ‘substantial connection’” with Ohio which would allow
    him to “‘reasonably anticipate being haled into court’” here. XPX Armor & Equip.,
    Inc. v. SkyLIFE Co., 6th Dist. Lucas No. L-20-1123, 
    2021-Ohio-2559
    , ¶ 35, quoting
    Burger King, 
    471 U.S. at 474-475
    . Therefore, Doors On-Line failed to establish
    that Chandra had the necessary minimum contacts with Ohio for the trial court to
    exercise jurisdiction.
    {¶37} Accordingly, “[w]ithout the requisite ‘minimum contacts,’ our
    specific jurisdiction inquiry ends, and we need not examine whether asserting
    personal jurisdiction over appellees comports with ‘“fair play and substantial
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    Case No. 17-22-11
    justice.”’” Joffe at ¶ 35, quoting Burger King at 477. Consequently, since Doors
    On-Line failed to establish the requisite “minimum contacts” relevant to the contract
    for the garage door executed with Chandra, “we conclude that the due process clause
    preclude[s] the trial court from exercising personal jurisdiction over [Chandra]
    through specific jurisdiction.” 
    Id.
     Thus, we conclude that the trial court erred by
    concluding that it had personal jurisdiction over Chandra.
    {¶38} Chandra’s assignment of error is sustained.
    {¶39} Having found error prejudicial to the appellant herein in the particulars
    assigned and argued, we reverse the judgment of the trial court and remand for
    further proceedings.
    Judgment Reversed and
    Cause Remanded
    MILLER, P.J. and WILLAMOWSKI, J., concur.
    /jlr
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