Boucher v. Cleveland , 2023 Ohio 1818 ( 2023 )


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  • [Cite as Boucher v. Cleveland, 
    2023-Ohio-1818
    .]
    COURT OF APPEALS OF OHIO
    EIGHTH APPELLATE DISTRICT
    COUNTY OF CUYAHOGA
    MAUREEN BOUCHER,                                  :
    Plaintiff-Appellee,               :
    No. 112079
    v.                                :
    CITY OF CLEVELAND,                                :
    Defendant-Appellant.              :
    JOURNAL ENTRY AND OPINION
    JUDGMENT: AFFIRMED
    RELEASED AND JOURNALIZED: June 1, 2023
    Civil Appeal from the Cuyahoga County Court of Common Pleas
    Case No. CV-21-953310
    Appearances:
    The Henry Law Firm and Eric W. Henry, for appellee.
    Mark Griffin, Cleveland Director of Law, and Jerome A.
    Payne, Jr., Assistant Director of Law, for appellant.
    EILEEN T. GALLAGHER, J.:
    Defendant-appellant, the city of Cleveland (the “city”), appeals from the
    trial court’s judgment denying its motion for summary judgment. The city raises the
    following assignments of error for review:
    1. It was reversible error for the trial court to hold that there was a
    genuine issue of material fact as to when the city’s employee installed
    cones and tape at a certain location when the uncontradicted
    documentary evidence in the record reflected that the work at issue was
    completed on October 12, 2019.
    2. It was reversible error for the trial court to hold that the city’s
    employee’s failure to recall “whether he performed the work on the
    subject area on Saturday, October 12 or Sunday October 13” created a
    genuine issue of material fact when there also existed unambiguous
    and uncontradicted documentary evidence and testimony in the record
    establishing that the work at issue was completed on October 12, 2019.
    3. It was reversible error for the trial court to hold that a time stamp at
    the bottom of “Defendant’s Daily Log” documented that the area at
    issue was secured by cones and caution tape “at 1:44 p.m. on October
    13, 2019,” with no evidentiary support especially when there was a
    second, identical Daily Log in the record but with a different time stamp
    of 12/09/2020 at 10:22 a.m., and the copies of the Daily Log also each
    included a description of the work at issue in the box labeled “done”
    and clearly dated 10/12/2019.
    4. As a matter of law, under R.C. 2744.03, the city is immune from
    liability for injuries allegedly caused from the exercise of judgment or
    discretion in using personnel, equipment, and resources.
    After careful review of the record and relevant case law, we affirm the
    trial court’s judgment.
    I. Procedural and Factual History
    This matter stems from a personal injury lawsuit filed against the city
    by plaintiff-appellee, Maureen Boucher (“Boucher”).
    Shortly before 12:00 p.m. on Sunday, October 13, 2019, Boucher and
    her friend, Barbra McCoy (“McCoy”), were walking westbound on a sidewalk located
    on West 3rd Street in Cleveland, Ohio. At some point, Boucher stepped onto a
    utility-access port located on the sidewalk. The concrete block covering the access
    port was damaged, causing Boucher’s foot to fall through the covering and into the
    recessed access port. As a result of the incident, Boucher sustained injuries to her
    leg and foot.
    According to Boucher and McCoy, “there was no caution tape, cones, or
    any other markings or warnings indicating that the utility box cover was unsafe or
    posed a hazard.” (McCoy affidavit a ¶ 6; Boucher depo. tr. at 33.) McCoy took
    multiple photographs of the broken utility-port cover shortly after Boucher was
    taken away in an ambulance. Collectively, the photographs depict the scene as it
    existed at the time of Boucher’s fall and, subsequently, as it existed once the police
    secured the utility-access port by “placing cones and caution tape around it.”
    (McCoy affidavit at ¶ 8.) Danny Chalhoub (“Chalhoub”), an employee of a nearby
    restaurant who assisted Boucher from the ground, similarly expressed that “at the
    time [Boucher] fell, there was no caution tape, barricades, cones, or any other sign
    warning of any hazardous condition or danger associated with the cement slab or
    the utility hold.” (Chalhoub affidavit at ¶ 7.)
    On September 21, 2021, Boucher filed a civil complaint against the city,
    alleging that she sustained “serious injuries and damages” as a direct and proximate
    result of the city’s “failure to inspect, maintain, warn of, and/or repair the hazardous
    condition presented by the broken concrete block prior to October 13, 2019.”
    On June 15, 2022, the city filed a motion for summary judgment,
    arguing that it “is entitled to political subdivision immunity and the record is devoid
    of evidence to establish that any of the exceptions to immunity apply.” Alternatively,
    the city argued that even if one of the exceptions apply, “immunity is restored
    because defendant made discretionary decisions regarding allocation of resources
    and personnel.”
    In support of its motion for summary judgment, the city attached (1)
    the affidavit and deposition testimony of Assistant Commissioner of Cleveland
    Public Power, Bernie Jackson (“Jackson”), (2) the deposition testimony of Joseph
    Wilson (“Wilson”), a Trouble Department foreman, (3) the deposition testimony of
    Boucher, (4) the deposition testimony of McCoy, (5) photographs of the damaged
    utility port, and (6) a copy of Cleveland Public Power’s Dispatcher Daily Log, dated
    October 12, 2019.
    Relevant to this appeal, Cleveland Public Power is a 300-person
    division of the city of Cleveland. As part of its operations, Cleveland Public Power
    employs a Trouble Department that is tasked with responding to emergency calls 24
    hours a day.
    The evidence supporting the city’s motion for summary judgment
    demonstrates that on Saturday, October 12, 2019, the Trouble Department received
    a complaint, notifying it of the broken utility-port cover located on the sidewalk of
    West 3rd Street. The call was received by Trouble Department dispatcher, Charles
    Pankratz (“Pankratz”), at approximately 12:05 p.m. In accordance with his job
    responsibilities, Pankratz notified foreman Wilson of the complaint and instructed
    Wilson to investigate the damaged property and secure the area. Pankratz also
    documented the reported issue in a Daily Log report. The Daily Log indicates that
    Wilson’s crew “start[ed]” its work at approximately 12:06 p.m. and “stop[ped]” its
    work at approximately 12:45 p.m. The “Work Done” section of the log states that
    Wilson’s crew took the following actions: “coned off broken pole-box cover in side
    walk [-] refer to replace ASAP.” The timestamp located on the subject daily log is
    dated Sunday, October 13, 2019, at 1:44:28 p.m.
    With respect to the timestamp, Pankratz confirmed that the Trouble
    Department’s data-entry system creates a timestamp once the dispatcher completes
    the “work-done” section of the report and “closes out” the Daily Log. (Pankratz
    depo. at tr. 28-29.) Nevertheless, when questioned about the timestamp located at
    the bottom of the Daily Log report, Pankratz testified that he did not have a complete
    understanding of “that particular aspect of the daily log.” (Id. at 30-31.) Pankratz
    suggested, while acknowledging his uncertainty, that the timestamp may have
    reflected when the document was printed by a member of the Trouble Department.
    Wilson testified that upon receiving the dispatch from Pankratz, he
    arrived at West 3rd Street and identified the reported issue. Wilson stated that the
    utility-port cover was sunken and not level with the sidewalk because the concrete
    surrounding the cover was “severely uneven.” (Wilson depo. tr. at 25.) According
    to Wilson, his crew did not attempt to permanently fix the damaged utility-port
    cover because it required the services of an underground construction crew. Wilson
    testified that he attempted to make the area safe “so nobody would get injured,”
    stating,
    So I coned it off, some caution tape. I grabbed a couple of barrels that
    were in the area to make it more visible and more so that people
    couldn’t walk through it and that’s what I did for it. And then
    immediately I make my call to dispatch to get it into the hands of the
    right people that can fix it permanently.
    (Wilson depo. tr. 26-27.)
    Pertinently, Wilson estimated that he and his crew were at the scene
    for approximately 20 minutes. He testified that he could not recall whether he
    received the dispatch on a Saturday or a Sunday. (Id. at 21.) However, Wilson
    maintained that “if the dispatch came in on October 12,” he responded to the scene
    of the damaged property “on that same day.” (Id. at 26.) In making this statement,
    Wilson conceded that he was relying exclusively on the date set forth in the Daily
    Log report and did not have an independent memory of the date or day of week he
    secured the utility-port cover.
    Assistant Commissioner Jackson provided extensive testimony at his
    deposition concerning the role of the Trouble Department and the nature of the
    work performed by its staff members. Jackson testified that there is no formal policy
    in place regarding the time in which the Trouble Department is required to respond
    to an emergency. However, he expressed that emergencies are routinely addressed
    by the Trouble Department on the same day they are reported, stating “once we’re
    notified of [an emergency], we make sure someone goes out and addresses it.”
    (Jackson depo. at tr. 22.)
    Jackson further described the role of the dispatchers and the Daily Log
    report. Jackson explained that once a call comes into the Trouble Department, a
    dispatcher creates a log and contacts a crew to respond to the scene of the reported
    issue. Once the crew assesses the issue, it reports back to the dispatcher about the
    actions they took and whether the issue needs to be referred to another department.
    If the issue requires a referral to another department, the dispatcher is tasked with
    contacting the supervisor of the appropriate department via email to notify him or
    her of the work to be completed. Jackson testified that once the Trouble Department
    finishes the required work or otherwise refers the matter to another department, the
    Daily Log report generated by the dispatcher is closed out. (Jackson depo. at tr. 29.)
    Regarding the Daily Log report completed by Pankratz in this case,
    Jackson expressed that it was his understanding that the log had to have been
    completed on October 12, 2019, because the date is automatically generated by the
    programming once the log is opened by the dispatcher. With that stated, however,
    Jackson conceded that he did not have any firsthand knowledge of whether Wilson
    placed cones around the damaged property on October 12, 2019, or whether the
    cones were present at the time Boucher fell on October 13, 2019.
    Finally, Jackson averred that as a foreman, Wilson had “the discretion
    in deciding when and how safety measures are implemented when responding to
    department calls.” Jackson explained as follows:
    Trouble Department Foreman are expected to access the situation and
    based on their experience and training make the appropriate decision
    in securing the area. Placing caution tape and warning cones around a
    pole box until it can be repaired is consistent with our employee
    training. Pole box covers are considered a heavy item that the Trouble
    Department does not repair or replace.          Trouble Department
    employees do not carry replacement pole box covers in their vehicles.
    Pole box covers are repaired/replaced by an underground construction
    crew. Pole box repair/replacement calls that occur on the weekend are
    usually scheduled for repair/ replacement on the upcoming weekday.
    Trouble Department foreman have the discretion to request an
    immediate response from an underground construction crew for issues
    he/she deems to be an emergency situation that requires an immediate
    response. * * * Due to budgetary constraints and personnel shortfalls,
    CPP’s underground construction crews operate during the weekdays
    and are used on the weekends on an emergency basis.
    (Jackson affidavit at ¶ 2-3.)
    Based on the foregoing evidence, the city maintained that although it
    had notice of the hazardous condition on October 12, 2019, it was not negligent in
    its performance of a proprietary function where the uncontroverted facts
    demonstrate that “Wilson took the necessary steps to protect and warn others to
    avoid the [utility-port] area by putting up cones and caution tape.” Alternatively,
    the city asserted that it was entitled to immunity pursuant to R.C. 2744.03(A)(5)
    because the injury complained of resulted from Wilson’s exercise of judgment or
    discretion in relation to how he “investigated, secured, and scheduled the utility port
    repair” on October 12, 2019.
    On July 15, 2022, Boucher filed a brief in opposition to the city’s
    motion for summary judgment, arguing the city “is not entitled to sovereign
    immunity where [she] has shown significant evidence that she was injured due to
    the negligence of a city employee engaged in a proprietary function.” Regarding the
    application of the exception to immunity contained at R.C. 2744.02(B)(2), Boucher
    maintained that “the evidence in this case creates, at a minimum, a factual issue as
    to whether Joseph Wilson was negligent in failing to secure the [known hazard] in a
    timely manner as was necessary for this emergency.” According to Boucher, “the
    evidence shows Wilson did not secure the broken handhole cover on October 12,
    2019.” Rather, Boucher maintained that the work was completed on October 13,
    2019, stating:
    Importantly, Wilson was unsure of the date or time that he actually
    observed the scene. Wilson could not remember whether he got the
    call on a Saturday (October 12th) or Sunday (October 13th). Wilson
    does not recall what time he responded to the call. Wilson admitted
    that he did not know the exact date he claims to have put cones or tape
    up around the [utility port]. He stated it was possible he put cones and
    tape up after the Browns game on October 13th. Other witnesses
    testified plainly that the area had not been secured prior to Maureen
    Boucher’s fall before the Browns game on October 13th, 2019.
    ***
    [Additionally], the Daily Log itself shows a completion timestamp of
    October 13, 2019 at 1:44 p.m. — after [Boucher] had already fallen. The
    timestamp is automatically generated in the computer management
    system after the solution to the problem is documented and cannot be
    manually changed by employees.
    Boucher further argued that the city cannot establish any of the
    defenses listed under R.C. 2744.03 because Wilson’s discretionary exercise of
    judgment is not relevant where the evidence suggests that he “failed to act on the
    emergency complaint reported on October 12th despite knowing that on October
    13th that the same sidewalk would be crowded with pedestrians.”              Boucher
    explained that her negligence claim “is not based on how the city chose to make the
    hazard safe, but rather on the city’s failure to do anything to make the hazard safe
    before she fell.”
    In support of her brief in opposition, Boucher attached (1) a copy of
    Cleveland Public Power’s Dispatcher Daily Log, dated October 12, 2019, (2) the
    affidavit of Chalhoub, (3) the affidavit of McCoy, (4) photographs of the damaged
    handhole cover, and (5) the deposition testimony of Boucher, Pankratz, Wilson, and
    Jackson.
    On September 28, 2022, the trial court denied the city’s motion for
    summary judgment, stating, in relevant part:
    In its motion for summary judgment, the defendant concedes that it
    was on notice of a dangerous condition. Nevertheless, the defendant
    argues that it was not negligent as its agent, Joseph Wilson, reasonably
    secured the area with cones and caution tape. Defendant claims that
    this was sufficient and appropriate until a more permanent repair could
    be effectuated. Defendant alternatively asserts that even if Mr.
    Wilson’s actions somehow fell below the standard of care (i.e. simply
    securing the area vs. implementing a permanent repair) immunity is
    reinstated as Mr. Wilson was exercising judgment and discretion in the
    use of the defendant’s resources.
    The problem with defendant’s arguments, both as to compliance with
    the standard of care and exercise of judgment, is they assume that the
    defendant actually did what it claims, and installed cones and caution
    tape prior to the plaintiff’s injury. Defendant’s motion for summary
    judgment must be denied in this case as the evidence before the court
    creates an issue of material fact as to when Mr. Wilson actually installed
    the cones and caution tape.
    Numerous witnesses, in addition to the plaintiff, have testified that at
    the time of the plaintiff’s injury there was no caution tape, barricades,
    cones, or any other sign or warning of a hazardous condition. It is
    certainly possible that someone removed the caution materials after
    Mr. Wilson’s placement at the scene. And while there is no evidence to
    support this supposition, this would potentially explain their absence
    at the time of plaintiff’s accident. However, according to Mr. Wilson’s
    own deposition he is unable to recall whether he performed the work
    on the subject area on Saturday, October 12th or Sunday, October 13th.
    He also cannot attest as to the time he completed his actions, before or
    after the plaintiff was injured. Finally, the defendant’s daily log
    documents the work as being completed by Mr. Wilson at 1:44 October
    13, 2019, after plaintiff’s injury occurred. For these reasons,
    defendant’s motion for summary judgment based upon the application
    of sovereign immunity must be denied.
    The city now appeals from the trial court’s judgment.
    II. Law and Analysis
    Within its first, second, third, and fourth assignments of error, the city
    argues that the trial court committed reversible error by denying its motion for
    summary judgment. The city contends that the “unambiguous and uncontradicted
    documentary evidence and testimony” demonstrates that city employees timely
    responded to the reported hazard on October 12, 2019, and exercised reasonable
    care in securing the area. Alternatively, the city contends that even if Boucher could
    prove the necessary elements for a claim of negligence, the city is immune from
    liability by operation of R.C. 2744.03(A)(5). We address the city’s assignments of
    error together because they are related.
    A. Standard of Review
    An appellate court reviews the grant or denial of summary judgment
    de novo. Grafton v. Ohio Edison Co., 
    77 Ohio St.3d 102
    , 105, 
    671 N.E.2d 241
     (1996).
    In a de novo review, this court affords no deference to the trial court’s decision and
    we independently review the record to determine whether the denial of summary
    judgment is appropriate. Hollins v. Shaffer, 
    182 Ohio App.3d 282
    , 
    2009-Ohio-2136
    ,
    
    912 N.E.2d 637
    , ¶ 12 (8th Dist.).
    Summary judgment is appropriate if (1) no genuine issue of any
    material fact remains; (2) the moving party is entitled to judgment as a matter of
    law; and (3) it appears from the evidence that reasonable minds can come to but one
    conclusion, and construing the evidence most strongly in favor of the nonmoving
    party, that conclusion is adverse to the party against whom the motion for summary
    judgment is made. Grafton at 105, citing State ex rel. Cassels v. Dayton City School
    Dist. Bd. of Edn., 
    69 Ohio St.3d 217
    , 
    631 N.E.2d 150
     (1994).
    The party moving for summary judgment bears the burden of
    demonstrating that no material issues of fact exist for trial. Dresher v. Burt, 
    75 Ohio St.3d 280
    , 292-293, 
    662 N.E.2d 264
     (1996). The moving party has the initial
    responsibility of informing the trial court of the basis for the motion and identifying
    those portions of the record that demonstrate the absence of a genuine issue of
    material fact on the essential elements of the nonmoving party’s claims. 
    Id.
     After
    the moving party has satisfied this initial burden, the nonmoving party has a
    reciprocal duty to set forth specific facts by the means listed in Civ.R. 56(C) showing
    that there is a genuine issue of material fact. 
    Id.
    B. Jurisdiction
    Typically, an order denying a motion for summary judgment is not a
    final, appealable order. Ceasor v. E. Cleveland, 
    2018-Ohio-2741
    , 
    112 N.E.3d 496
    ,
    ¶ 13 (8th Dist.), citing Hubbell v. Xenia, 
    115 Ohio St.3d 77
    , 
    2007-Ohio-4839
    , 
    873 N.E.2d 878
    , ¶ 9, citing State ex rel. Overmeyer v. Walinski, 
    8 Ohio St.2d 23
    , 24, 
    222 N.E.2d 312
     (1966). However, R.C. 2744.02(C) provides:
    An order that denies a political subdivision or an employee of a political
    subdivision the benefit of an alleged immunity from liability as
    provided in this chapter or any other provision of the law is a final
    order.
    While we are authorized to review the trial court’s decision, the scope
    of that review is limited. Id. at ¶ 14. We may only examine “alleged errors in the
    portion of the trial court’s decision that denied the benefit of immunity.” Id., citing
    Reinhold v. Univ. Hts., 8th Dist. Cuyahoga No. 100270, 
    2014-Ohio-1837
    , ¶ 21, citing
    Riscatti v. Prime Properties Ltd. Partnership, 
    137 Ohio St.3d 123
    , 
    2013-Ohio-4530
    ,
    
    998 N.E.2d 437
    , ¶ 20.
    C. Political Subdivision Immunity
    A determination of whether a political subdivision has immunity
    involves a three-step analysis. Smith v. McBride, 
    130 Ohio St.3d 51
    , 2011-Ohio-
    4674, 
    955 N.E.2d 954
    , ¶ 13, citing Colbert v. Cleveland, 
    99 Ohio St.3d 215
    , 2003-
    Ohio-3319, 
    790 N.E.2d 781
    ; Lambert v. Clancy, 
    125 Ohio St.3d 231
    , 2010-Ohio-
    1483, 
    927 N.E.2d 585
    .
    R.C. 2744.02(A)(1) divides the functions of a political subdivision into
    two types, governmental functions and proprietary functions. Under the first tier, if
    a defendant is determined to be a political subdivision, it is immune from liability
    for its governmental and proprietary functions “in a civil action for injury, death, or
    loss to person or property allegedly caused by any act or omission of the political
    subdivision or an employee of the political subdivision * * *.” R.C. 2744.02(A)(1).
    Political-subdivision immunity, however, is not absolute. As a result,
    the second step of the analysis focuses on the five exceptions to immunity listed in
    R.C. 2744.02(B), which can expose the political subdivision to liability. Colbert at
    ¶ 8, citing Cater v. Cleveland, 
    83 Ohio St.3d 24
    , 24, 
    697 N.E.2d 610
     (1998). Relevant
    to this appeal, R.C. 2744.02(B)(2) provides as follows:
    Except as otherwise provided in sections 3314.07 and 3746.24 of the
    Revised Code, political subdivisions are liable for injury, death, or loss
    to person or property caused by the negligent performance of acts by
    their employees with respect to proprietary functions of the political
    subdivisions.
    If any of the exceptions in R.C. 2744.02(B) apply, and if no defense in
    that section protects the political subdivision from liability, then the third step of the
    analysis requires an assessment of whether any defenses in R.C. 2744.03 apply to
    reinstate immunity. Id. at ¶ 9. If none of the R.C. 2744.02(B) exceptions to
    immunity apply, however, R.C. 2744.03’s defenses need no consideration.
    As relevant here, R.C. 2744.03 provides, in pertinent part:
    In a civil action brought against a political subdivision or an employee
    of a political subdivision to recover damages for injury, death, or loss
    to person or property allegedly caused by any act or omission in
    connection with a governmental or proprietary function, the following
    defenses or immunities may be asserted to establish nonliability:
    ***
    (5) The political subdivision is immune from liability if the injury,
    death, or loss to person or property resulted from the exercise of
    judgment or discretion in determining whether to acquire, or how to
    use, equipment, supplies, materials, personnel, facilities, and other
    resources unless the judgment or discretion was exercised with
    malicious purpose, in bad faith, or in a wanton or reckless manner.
    R.C. 2744.03(A)(5).
    1. General Immunity — R.C. 2744.02(A)(1)
    In this case, there is no dispute that the city is a political subdivision.
    Thus, the pertinent issues before this court are whether there remain triable issues
    of material fact concerning (1) whether the city, through the act of its employee,
    negligently performed an act related to a proprietary function, and, if so, (2) whether
    Boucher’s injury “resulted from the exercise of judgment or discretion in
    determining whether to acquire, or how to use, equipment, supplies, materials,
    personnel, facilities, and other resources[.]”          See R.C. 2744.02(B)(2) and
    2744.03(A)(5).
    2. Exception to Immunity — R.C. 2744.02(B)(2)
    In the second tier of the immunity analysis, we determine whether one
    of the five exceptions to immunity outlined in R.C. 2744.02(B) applies to hold the
    political subdivision liable for damages. As previously mentioned, the exception to
    immunity contained in R.C. 2744.02(B)(2) provides that “a political subdivision is
    liable in damages in a civil action for injury, death, or loss to persons or property
    caused by an act or omission of the political subdivision or any of its employees in
    connection with the performance of a proprietary function.” Hill v. Urbana, 
    79 Ohio St.3d 130
    , 
    679 N.E.2d 1109
     (1997), paragraph one of the syllabus. A proprietary
    function is defined, in relevant part, as a function that “promotes or preserves the
    public peace, health, safety, or welfare and that involves activities that are
    customarily engaged in by nongovernmental persons.” R.C. 2744.01(G)(1)(b). A
    proprietary function includes “[t]he establishment, maintenance, and operation of
    a utility, including, but not limited to, a light, gas, power, or heat plant, a railroad, a
    busline or other transit company, an airport, and a municipal corporation water
    supply system.” R.C. 2744.01(G)(2)(c).
    Before R.C. 2744.02(B)(2) will remove a political subdivision’s
    immunity, a plaintiff must establish the elements required to sustain a negligence
    action. Puffenberger v. Cleveland, 8th Dist. Cuyahoga No. 99660, 
    2013-Ohio-4479
    ,
    ¶ 8. A plaintiff alleging negligence must demonstrate the existence of a duty, a
    breach of that duty, proximate cause, and damages. See, e.g., Menifee v. Ohio
    Welding Prods., Inc., 
    15 Ohio St.3d 75
    , 77, 
    472 N.E.2d 707
     (1984). If negligence is
    not proven, the city is not liable.
    Liability for damages against the city cannot arise as a matter of law
    except on proof that the city created a faulty or defective condition, or it had actual
    or constructive notice of the hazardous condition. Cleveland v. Amato, 
    123 Ohio St. 575
    , 
    176 N.E. 227
     (1931); Wilke v. Brook Park, 8th Dist. Cuyahoga No. 74636, 
    1999 Ohio App. LEXIS 6055
     (Dec. 16, 1999). “‘[W]here negligence revolves around the
    question of the existence of a hazard or defect, the legal princi[ple] prevails that
    notice, either actual or constructive, of such hazard or defect is a prerequisite to the
    duty of reasonable care.’” Vasquez-Cromer v. Toledo, 6th Dist. Lucas No. L-18-
    1266, 
    2019-Ohio-5149
    , ¶ 17, quoting Heckert v. Patrick, 
    15 Ohio St.3d 402
    , 405, 
    473 N.E.2d 1204
     (1984).
    In this case, there is no dispute that Boucher’s negligence claim
    directly relates to the city’s performance of a proprietary function.        It is also
    undisputed that the city received actual notice of the hazardous utility-port cover on
    October 12, 2019. Nevertheless, the city argues that the evidence supporting its
    motion for summary judgment demonstrates that its agent, Wilson, responded to
    the reported hazard in a timely fashion and “secured the area for repair in a
    reasonable manner consistent with his training.” The city contends that in the
    absence of any evidence to suggest that “Wilson’s methods and decisions fell below
    an established standard of care, there is no evidence of negligent performance by a
    city employee with respect to a proprietary function.”
    In contrast, Boucher reiterates her position that there remain genuine
    issues of fact regarding whether Wilson secured the reported hazard on October 12,
    2019, as the city suggests. According to Boucher, “the evidence in this case strongly
    supports the conclusion that the city did not secure the hazardous broken [utility-
    port cover] until after [she] fell on October 13, 2019.” Boucher notes that (1) “three
    witnesses testified that the area had not been secured on October 13, 2019, when
    [she] fell,” (2) Wilson testified that he may have secured the area on a Sunday, and
    (3) the timestamp located on the city’s Daily Log suggests that the work was not
    performed until after she fell on Sunday, October 13, 2019.
    Construing the available evidence in favor of Boucher, we agree with
    the trial court’s determination that there remain genuine issues of material fact
    regarding whether the city secured the utility-port cover before or after Boucher’s
    fall. In this case, city employees Wilson, Pankratz, and Jackson each estimated that
    members of the Trouble Department responded to West 3rd Street on October 12,
    2019, to secure the damaged utility-port cover. However, in each instance, Wilson,
    Pankratz, and Jackson did not have an independent memory of the date the
    hazardous condition was reported and could not recall the specific day of the week
    the work was performed. Rather, each employee assumed that the work was
    completed on October 12, 2019, based on the date reflected at the top of the Daily
    Log report. Because the employees’ recollection of the completed work depends
    exclusively on their interpretation of the information contained in the documentary
    evidence, a careful examination of the Daily Log report is necessary.
    As previously discussed, the subject Daily Log conclusively sets forth
    the date the hazardous condition was reported to the Trouble Department, i.e.,
    October 12, 2019. However, on its face, the log’s reference to the date, October 12,
    2019, does not unambiguously confirm that the work was completed that same day.
    In this regard, Jackson testified that the date reflected in the log is automatically
    generated once the dispatcher receives notice of the reported condition and creates
    a Daily Log sheet. (Jackson depo. tr. at 43.) The “work done” section of the log is
    left blank and is only completed once the dispatcher is notified by other members of
    the Trouble Department that the condition has been repaired or requires a referral
    to another department. Significantly, Pankratz testified that the log is not closed out
    until the work done section is completed and the matter is resolved. (Pankratz depo.
    at tr. 28.) Pankratz further explained that the system puts a timestamp on the Daily
    Log once the work is completed and the complaint is closed out by the dispatcher.
    (Id. at tr. 28-29.)
    As set forth in the evidence attached to Boucher’s brief in opposition
    to summary judgment, the time stamp located on the bottom left portion of the Daily
    Log states “10/13/2019 — 1:44:28 p.m.” Considering the time and date of Boucher’s
    fall, i.e., just before noon on October 13, 2019, a reasonable person may conclude
    that the Daily Log report relating to the hazardous utility-port cover was not closed
    out until 1:44 p.m. on October 13, 2019. It follows that the same reasonable person
    may also conclude that the log was not closed out until October 13, 2019, because
    the area was not secured until after Boucher’s fall.
    We reiterate that summary judgment is not appropriate where the
    facts, which must be viewed in a light most favorable to the party opposing the
    motion, are subject to reasonable dispute. Friebel v. Visiting Nurse Assn. of Mid-
    Ohio, 
    142 Ohio St.3d 425
    , 
    2014-Ohio-4531
    , 
    32 N.E.3d 413
    , ¶ 33. Under the foregoing
    circumstances, we reject the city’s contention that the evidence unequivocally
    establishes that the Trouble Division exercised reasonable care by “plac[ing] cones
    and tape over the utility port on October 12, 2019.” Contrary to the city’s assertion
    on appeal, the trial court’s decision is not “patently absurd,” but is premised on the
    ambiguity contained in the documentary evidence and testimony. Accordingly, we
    find Boucher has produced evidence of specific facts that establish the existence of
    an issue of material fact concerning whether the city failed to exercise reasonable
    care after receiving notice of a hazardous condition relating to its maintenance or
    operation of a proprietary function.
    3. R.C. 2744.03 Defenses
    Alternatively, the city asserts that “assuming arguendo that Boucher
    could prove negligence,” immunity is restored “where the property damage at issue
    is alleged to have resulted from a city employee’s negligent exercise of judgment and
    discretion in determining how to use equipment, supplies, materials, personnel,
    facilities, and other resources in responding to an incident.”
    Under R.C. 2744.03(A)(5), political subdivisions are not liable for
    injuries resulting from the exercise of judgment or discretion in determining how to
    use personnel and resources. Franks v. Lopez, 
    69 Ohio St.3d 345
    , 347-348, 
    632 N.E.2d 504
     (1994). This court has recognized that routine decisions requiring little
    judgment or discretion are not covered by R.C. 2744.03(A)(5). Ohio Quay 55 L.L.C.
    v. Cleveland, 
    2018-Ohio-752
    , 
    107 N.E.3d 194
    , ¶ 27 (8th Dist.), citing Ohio Bell Tel.
    Co. v. Cleveland, 8th Dist. Cuyahoga No. 98683, 
    2013-Ohio-270
    , ¶ 13. Likewise,
    R.C. 2744.03(A)(5) does not protect decisions that involve inadvertence,
    inattention, or unobservance. 
    Id.
     Rather, “some positive exercise of judgment that
    portrays a considered adoption of a particular course of conduct in relation to an
    object to be achieved” is required to demonstrate an exercise of discretion for which
    R.C. 2744.03(A)(5) confers immunity. 
    Id.
    The provision
    operates to protect political subdivisions from liability based upon
    discretionary judgments concerning the allocation of scarce resources;
    it is not intended to protect conduct which requires very little discretion
    or independent judgment. The law of immunity is designed to foster
    freedom and discretion in the development of public policy while still
    ensuring that implementation of political subdivision responsibilities
    is conducted in a reasonable manner.
    Hall v. Ft. Frye Local School Dist. Bd. of Edn., 
    111 Ohio App.3d 690
    , 699, 
    676 N.E.2d 1241
     (4th Dist.1996), citing Marcum v. Adkins, 4th Dist. Gallia No. 93CA17, 
    1994 Ohio App. LEXIS 1456
     (Mar. 28, 1994).
    On appeal, the city asserts that the Trouble Department’s decision to
    postpone repairs until the work could be completed by the appropriate construction
    crew constituted a discretionary allocation of the city’s limited resources. According
    to the city,
    [t]he city of Cleveland Public Power Department’s policies and
    practices demonstrated a positive exercise of judgment by
    management personnel, which portrayed a considered adoption of a
    particular repair course of conduct in relation to an object to be
    achieved.
    Based on the evidence set forth in this record, we find the remaining
    genuine issues of material fact render the city’s reliance on R.C. 2744.03(A)(5) to be
    unpersuasive.     As stated by the trial court, the city’s arguments under R.C.
    2744.03(A)(5) rely on the presumption that members of the Trouble Department
    did, in fact, render a discretionary judgment at the scene of the hazardous condition
    on October 12, 2019. Consistent with our prior discussion, we find there exist
    genuine triable issues that must be resolved before it can be determined whether
    R.C. 2744.03(A)(5) is applicable in this instance.
    III. Conclusion
    Viewing the facts in the case in the light most favorable to the
    nonmoving party and resolving any doubt in favor of the nonmoving party, we
    cannot say that the trial court erred in concluding that the city was not entitled to
    immunity from liability at the summary judgment phase of the proceedings. The
    city’s first, second, third, and fourth assignments of error are overruled.
    It is ordered that appellee recover from appellant costs herein taxed.
    The court finds there were reasonable grounds for this appeal.
    It is ordered that a special mandate be sent to the common pleas court to carry
    this judgment into execution.
    A certified copy of this entry shall constitute the mandate pursuant to Rule 27
    of the Rules of Appellate Procedure.
    EILEEN T. GALLAGHER, JUDGE
    KATHLEEN ANN KEOUGH, P.J., and
    SEAN C. GALLAGHER, J., CONCUR