Patricia Toben v. Bridgestone Retail Operations , 751 F.3d 888 ( 2014 )


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  •                   United States Court of Appeals
    For the Eighth Circuit
    ___________________________
    No. 13-3329
    ___________________________
    Patricia Toben, on behalf of herself and all others similarly situated
    lllllllllllllllllllll Plaintiff - Appellant
    v.
    Bridgestone Retail Operations, LLC, doing business as Firestone Complete Auto Care
    lllllllllllllllllllll Defendant - Appellee
    ____________
    Appeal from United States District Court
    for the Eastern District of Missouri - St. Louis
    ____________
    Submitted: April 16, 2014
    Filed: May 13, 2014
    ____________
    Before RILEY, Chief Judge, BENTON and KELLY, Circuit Judges.
    ____________
    BENTON, Circuit Judge.
    Patricia Toben filed a putative class action against Bridgestone Retail
    Operations, LLC for violating the Missouri Merchandising Practices Act (MMPA).
    After limited discovery, Toben moved for class certification. Bridgestone moved for
    summary judgment. Toben moved to stay summary judgment pending merits
    discovery. The district court granted summary judgment. Toben appeals. Having
    jurisdiction under 28 U.S.C. § 1291, this court affirms.
    I.
    Bridgestone services cars and sells tires at stores in Missouri. In December
    2007, Toben’s daughter took Toben’s vehicle to Bridgestone for tire replacement.
    Before service, the daughter signed an itemized estimate of charges, including a $1.20
    shop supply fee—6% of total labor charges. The fee was explained on in-store menu
    boards and placards:
    TO OUR CUSTOMERS
    A variety of shop supplies are consumed in servicing our customer’s
    vehicles. Parts and labor necessary for servicing customer’s vehicles are
    itemized on estimates and invoices. However, shop supplies (such as
    protective items for your vehicle, solvents, cleaners, rags, etc.) do not
    lend themselves to precise itemization. Therefore, on invoices greater
    than $30, an additional charge of 6% of the total labor amount, not to
    exceed $25 will be added to your invoice. This charge represents costs
    and profits. Non-mandated disposal or recycling charges may also
    represent costs and profits.
    Bridgestone’s advertising said: “Shop supply charges in the amount of 6% of labor
    charges will be added to invoices greater than $30. These charges will not exceed $25
    and represent costs and profits.” Neither Toben nor her daughter read the fee
    disclosures or discussed the fee with anyone at Bridgestone. At payment, the daughter
    signed an invoice which again disclosed the $1.20 shop supply fee.
    Toben filed a class-action complaint alleging damages for violation of the
    MMPA (Count 1) and “money had in received” (Count 2). The crux of her complaint
    alleged that the shop supply fee is for profit, not supplies. Bridgestone moved to
    dismiss. The district court denied the motion:
    -2-
    The Court finds that the amended complaint satisfies the heightened
    pleading requirements of Rule 9(b). Plaintiff alleges that in 2007 she
    received services to her vehicle at the defendant’s facility in Manchester,
    Missouri. She alleges that the defendant charged her a “shop supply” fee
    which was not related to any supplies or services provided by defendant.
    Plaintiff also alleges that the defendant disguised the “shop supply” fee
    as a legitimate charge for providing supplies to its customers when in
    fact the fee is the defendant’s profit. The Court finds that these
    allegations sufficiently state the who, what, when, where, and how of
    defendant’s fraudulent conduct. Therefore, Count I will not be dismissed.
    Furthermore, plaintiff has properly pled Count II under Rule 8(c). To
    state a claim for money had and received, plaintiff must allege that (1)
    the defendant received or obtained possession of the plaintiff’s money,
    (2) the defendant thereby appreciated a benefit, and (3) the defendant’s
    acceptance and retention of the benefit was unjust. . . . Here, plaintiff
    alleges that the defendant received her money, appreciated a benefit from
    her payment, and that defendant’s retention of the money was unjust in
    that the fee was misrepresented to plaintiff. Count II will also not be
    dismissed.
    The parties submitted a joint scheduling plan that provided for “discovery
    related to class certification issues” before Toben’s motion for class certification. The
    plan said: “Parties agree that discovery that relates only to merit issues will not occur
    prior to a decision regarding class certification.” Consistent with the plan, the court
    issued a “Class Discovery and Certification Case Management Order” for “the class-
    action discovery and certification phases of this case.”
    During class discovery, Bridgestone provided information on calculating the
    shop supply fee and what materials it included:
    INTERROGATORY NO. 8: Explain how you have been
    determining how much to charge each customer for the Fee during
    the discovery time period.
    -3-
    RESPONSE: Bridgestone Retail objects to this interrogatory on the
    grounds that is overly broad and unduly burdensome in that it seeks
    information on charges for each customer and is not limited to the State
    of Missouri. Without waiver of the foregoing objections, Bridgestone
    Retail states that when charged the Fee was generally based on 6% of
    eligible labor charges incurred on service transactions, subject to a
    maximum charge of $25. Within the State of the Missouri, the threshold
    for the minimum charges to be subject to the Fee and disclosed on work
    orders was increased from $30 to $35 in July 2010. The individual fees
    charged to individual customers also varied. Some, but fewer than all,
    customers paid the full Fee.
    INTERROGATORY NO. 11: “Identify” any and all materials
    used in servicing and repair of vehicles that constitute “shop
    supplies” that have been included in your definition of Fee during
    the “discovery time period.”
    RESPONSE: Bridgestone Retail objects to this interrogatory as being
    premature in that it seeks information regarding the merits of this
    litigation and will not assist in the determination of the class certification
    issues. Subject to and without waiving the foregoing objection,
    Bridgestone Retail states there is no exhaustive list or definition of
    materials that are specifically included in the shop supply fee as
    understood by Bridgestone Retail. The fee, however, was intended to
    include items such as: seat covers, steering wheel covers, floor covers,
    wheel covers, antifreeze, brake fluid, power steering fluid, transmission
    fluid, lubricants, brake kleen, brake cleaner & degreaser, rust penetrant,
    carburetor cleaner, plastic cleaner, JD-404 conditioner, brake washer
    fluid, shock clips, bleeder screws, drain plug gaskets, cotter pins, PVC
    grommets, hose tees, hose connectors, wire, wire ties, washers, screws,
    nuts, bolts, carburetor link clips, headlamp screws, wheel bearing grease,
    parts return bags, moly lube, air conditioning o-rings, a/c refrigerant oil,
    a/c service port caps, wipes, shop towels, wet start, slider gel lube,
    instant gasket blue, instant gasket black, instant gasket red, lug nuts
    standard, lug nuts capped, misc. fasteners, octosorb, acetylene, oxygen,
    scotch locks, white lube, gasket cement, die electric grease, silicone
    spray, thread sealer, disc brake shims, gasket sealer, brake silicone lube,
    -4-
    disc brake anti-squeal spray, brake fluid test strips, sanding discs for
    rotors, grease, anti seize, spray lube, gasket remover,
    vacuum hose fittings, fuel line fittings, fuel line/ft, tire bead sealer, tire
    cement, and flat repair supplies. The fee was intended to cover a range
    of similar items, including but not limited to, substances, materials and
    small parts consumed or used in automotive servicing.
    Bridgestone’s corporate representative testified during his deposition:
    Q.     Tell me your company’s position with regard to the purpose of
    charging that fee since 2006?
    A.     As is disclosed in the To Our Customers document, I’ll just read,
    it says: A variety of shop supplies are consumed by servicing our
    customers’ vehicles. Parts and labor necessary for servicing
    customers’ vehicles are itemized on estimates and invoices.
    However, shop supplies, such as protective items for your vehicle,
    solvents, cleaners, rags do not lend themselves to precise
    itemization. Therefore, on invoices greater than, in this version,
    $30, now $35, an additional charge of 6 percent of total labor
    amount not to exceed $25 is added to the invoice. This charge
    represents costs and profits. Non-mandated disposal fees,
    recycling charges may represent costs and profits.
    Q.     So that’s been the purpose of the fee since 2006, right.
    A.     Correct.
    ....
    Q.     Is there a list at your company of what things constitute shop
    supplies?
    A.     There is no comprehensive or a total list, that [sic] items used to
    service vehicles tends to evolve over time; so just some items go
    in, some items go out. I believe in preparation there was a list
    provided that covered seat covers, floor covers, nuts, bolts,
    -5-
    acetylene, lubricants, solvents, all those things we refer to as
    consumables but they’re not easily itemized as an item.
    Q.     Are all shop supplies physical things, things that you can hold in
    your hand or touch?
    A.     As I understand them, they would be items that go on the vehicle
    or service the vehicle. They’re part of the transaction. If you
    can—I guess the exception to that, I don’t know if you can touch
    acetylene or touch oxygen in the tank, but that’s part of the
    consumable [sic] used in the servicing of the vehicle.
    Q. Okay. So that is your company’s position, correct?
    A. That is correct.
    Bridgestone objected to several of Toben’s interrogatories about costs incurred
    for materials covered by the shop supply fee and money collected from it.
    INTERROGATORY NO. 13: For each year in the “discovery
    time period,” for all of your stores in the state of Missouri in the
    aggregate, state the amounts of money collected by you in the
    form of the Fee.
    RESPONSE: Bridgestone Retail objects to this interrogatory as being
    premature in that it seeks information regarding the merits of this
    litigation and will not assist in the determination of the class certification
    issues.
    INTERROGATORY NO. 14: For each year in the “discovery
    time period,” for all of your stores in the state of Missouri, in the
    aggregate, state the costs incurred by you for materials for which
    you charged the Fee.
    RESPONSE: Bridgestone Retail objects to this interrogatory as being
    premature in that it seeks information regarding the merits of this
    -6-
    litigation and will not assist in the determination of the class certification
    issues.
    Toben moved to compel production of this information, arguing that the court’s
    “Class Discovery and Certification Case Management Order” did not restrict
    discovery to class certification issues only. Bridgestone opposed the motion,
    attaching an affidavit from its corporate representative:
    While the shop supplies used on any particular service may vary, under
    the Bridgestone Retail operating standards every service customer should
    receive and benefit from some shop supplies. Every vehicle serviced, for
    example, receives a seat cover and floor cover to assure that the vehicle
    is kept clean during service. These are single-use items which are
    discarded after usage. (See Exh. 1 from our service technician training
    materials). Virtually every vehicle should also receive a top-off of
    windshield washer fluid, except where the customer has declined the free
    courtesy inspection in which that would be provided. The other shop
    supplies used would depend on the specifics of the individual transaction
    and the service work performed.
    The district court denied the motion:
    The parties are engaged in discovery relating to the issue of class
    certification. On October 10, 2012, plaintiff propounded interrogatories
    and requests for production on defendant, seeking information and
    documents relating to the cost of supplies considered to be “shop
    supplies,” the revenue from the shop supplies fee, and the profit
    generated from that fee.
    ....
    Defendant objects to these interrogatories as premature insofar as they
    seek information pertaining to the merits of the litigation as opposed to
    class certification issues. Plaintiff responds that the “Class Discovery
    and Certification Case Management Order” entered on September 14,
    2012 [Doc. #28] does not prohibit merits discovery. . . . The class
    discovery case management order was preceded by the submission of a
    -7-
    joint proposed scheduling plan in which the parties proposed a schedule
    for “[d]iscovery related to class certification issues.” [Doc. # 26]. Thus,
    it was clearly the intent of the Court and the parties to limit the initial
    phase of discovery to class certification issues. The plaintiff’s contention
    that merits discovery is not foreclosed by the case management order is
    disingenuous. At this stage of the litigation, the parties may conduct
    discovery to produce information relevant to class certification issues
    only.
    After class discovery, Toben moved for class certification. The same day,
    Bridgestone moved for summary judgment. On the MMPA claim, Bridgestone argued
    that: (1) there is no proximate cause because Toben did not review the shop supply
    fee disclosures before Bridgestone serviced the vehicle; (2) there is no
    misrepresentation because the fee was adequately disclosed before Bridgestone
    serviced the vehicle; (3) charging a shop supply fee is not illegal; and (4)
    Bridgestone’s disclosures state that the fee includes a profit, and it is not illegal to
    make a profit. On the money had and received claim, Bridgestone argued that the fee
    was disclosed and Toben had sufficient opportunity to object before payment.
    Toben moved to stay briefing on summary judgment because she had not
    conducted merits discovery. She also filed a Rule 56(d) motion, asking the court to
    stay briefing or allow merits discovery. Through her attorney’s affidavit, she
    requested to: “burrow[] down through [Bridgestone’s] official pronouncements” and
    conduct depositions about the purpose, use, origin, and history of the shop supply fee;
    “review financial documents relating to the income and expenditures related to ‘shop
    supplies’”; have “full access to all relevant documents” to determine what is a shop
    supply; obtain “information” on whether the fee is actually related to shop supplies;
    and have an expert psychologist opine on Bridgestone’s disclosures.
    The district court denied Toben’s motions and granted summary judgment.
    -8-
    II.
    A.
    Toben contends that the district court erred in denying her Rule 56(d) motion
    to stay briefing on Bridgestone’s summary judgment motion until after merits
    discovery. Bridgestone claims that Toben’s discovery was not relevant to its motion.
    This court reviews the denial of a Rule 56(d) motion for abuse of discretion.
    Marksmeier v. Davie, 
    622 F.3d 896
    , 903 (8th Cir. 2010); Allen v.
    Bridgestone/Firestone, Inc., 
    81 F.3d 793
    , 798 (8th Cir. 1996).
    Federal Rule of Civil Procedure 56(d) provides:
    When Facts Are Unavailable to the Nonmovant. If a nonmovant
    shows by affidavit or declaration that, for specified reasons, it cannot
    present facts essential to justify its opposition, the court may:
    (1) defer considering the motion or deny it;
    (2) allow time to obtain affidavits or declarations or to take
    discovery; or
    (3) issue any other appropriate order.
    Fed. R. Civ. P. 56(d).1 “As a general rule, summary judgment is proper ‘only after
    the nonmovant has had adequate time for discovery.’” Hamilton v. Bangs,
    McCullen, Butler, Foye & Simmons, L.L.P., 
    687 F.3d 1045
    , 1049 (8th Cir. 2012),
    quoting Iverson v. Johnson Gas Appliance Co., 
    172 F.3d 524
    , 530 (8th Cir. 1999).
    “Nonmovants may request a continuance under Rule 56([d]) until adequate discovery
    has been completed if they otherwise cannot present facts sufficient to justify their
    opposition. This option exists to prevent a party from being unfairly thrown out of
    1
    Fed. R. Civ. P. 56(d) provides the procedure for a nonmovant who is unable
    to “present facts essential to justify its opposition.” This was previously governed
    under Rule 56(f). See Fed. R. Civ. P. 56 2010 Amendments (“Subdivision (d)
    carries forward without substantial change the provisions of former subdivision (f).”).
    -9-
    court by a premature motion for summary judgment.” 
    Id. at 1050,
    citing Celotex
    Corp. v. Catrett, 
    477 U.S. 317
    , 326 (1986). “To obtain a Rule 56([d]) continuance,
    the party opposing summary judgment must file an affidavit ‘affirmatively
    demonstrating . . . how postponement of a ruling on the motion will enable him, by
    discovery or other means, to rebut the movant’s showing of the absence of a genuine
    issue of fact.’” Ray v. American Airlines, Inc., 
    609 F.3d 917
    , 923 (8th Cir. 2010),
    quoting Humphreys v. Roche Biomedical Lab., Inc., 
    990 F.2d 1078
    , 1081 (8th Cir.
    1993).
    Before the district court granted summary judgment, the parties conducted class
    discovery. Bridgestone provided evidence about the purpose of the shop supply fee,
    what constitutes a shop supply, and how Bridgestone uses shop supplies. Bridgestone
    also conceded, consistent with its customer disclosures, that the fee is intended to
    generate profit. Bridgestone maintains it has provided all necessary information about
    the fee. The district court agreed:
    Plaintiff filed an affidavit of her attorney, explaining that discovery is
    necessary to reveal the purpose of the shop supplies fee. Plaintiff argues
    that the fee is unrelated to the amount of supplies used in servicing the
    vehicle, and that, rather than exclusively covering overhead expenses,
    the fee also generates profit for defendant. Defendant readily admits this
    to the Court—and to its customers. Defendant’s in-store wall signs state:
    TO OUR CUSTOMERS: A variety of shop supplies are
    consumed in servicing our customer’s vehicles. Parts and labor
    necessary for servicing customer’s vehicles are itemized on
    estimates and invoices. However, shop supplies (such as
    protective items for your vehicle, solvents, cleaners, rags, etc.)
    do not lend themselves to precise itemization. Therefore, on
    invoices greater than $30, an additional charge of 6% of the total
    labor amount, not to exceed $25 will be added to your invoice.
    This charge represents costs and profits...
    -10-
    Defendant’s print advertising similarly explains: “Shop supply charges
    in the amount of 6% of labor charges will be added to invoices greater
    than $30. These charges will not exceed $25 and represent costs and
    profits.” (emphasis added). Finally, customers are given estimates,
    itemizing the fee, before defendant begins to service their vehicles. The
    existence and content of these disclosures are undisputed, and confirm
    that the fee results in profit for defendant. Therefore, plaintiff can require
    no additional discovery to prove as much.
    This finding misconstrues Toben’s complaint to allege only that the shop supply
    fee impermissibly generates profit for Bridgestone. Because Bridgestone discloses
    that the fee is intended partly for profit, the court found additional discovery
    unnecessary. Toben also alleges, however, that no part of the fee covers costs; it is
    purely profit. In her complaint, she says: “The Fee constituted profit for Defendant;
    no service or parts were provided to Plaintiff in return for paying the Fee” (emphasis
    added). The district court summarized Toben’s argument similarly in its order
    denying Bridgestone’s motion to dismiss: “Plaintiff alleges that the fee was charged
    solely for the purpose of generating profit for the defendant, as no service or parts
    were provided in exchange for the fee and the fee was not tailored to the cost of
    supplies used in the repair or services provided to Plaintiff” (emphasis added, internal
    quotation marks omitted).
    Still, the district court did not abuse its wide discretion in denying Toben’s Rule
    56(d) motion. See Heartland Bank v. Heartland Home Fin., Inc., 
    335 F.3d 810
    , 815
    (8th Cir. 2003) (“We have characterized this review as very deferential and stressed
    that we will not interfere with the great latitude exercised by the district court in
    discovery matters.”) (internal quotation marks omitted); Stringfellow v. Perry, 
    869 F.2d 1140
    , 1143 (8th Cir. 1989) (“District courts are afforded wide discretion in their
    handling of discovery matters.”). The party seeking additional discovery must show:
    “(1) that they have set forth in affidavit form the specific facts that they hope to elicit
    from further discovery, (2) that the facts sought exist, and (3) that these sought-after
    facts are ‘essential’ to resist the summary judgment motion.” State of Cal., on Behalf
    -11-
    of Cal. Dep’t of Toxic Subs. Control v. Campbell, 
    138 F.3d 772
    , 779 (9th Cir. 1998).
    See Chambers v. Travelers Cos., Inc., 
    668 F.3d 559
    , 568 (8th Cir. 2012).
    Toben has set forth some facts she “hope[s] to elicit from further discovery” and
    has shown how these facts are “essential to resist summary judgment.” 
    Campbell, 138 F.3d at 779
    . She has not, however, shown “that the facts sought exist.” 
    Id. See Duffy
    v. Wolle, 
    123 F.3d 1026
    , 1041 (8th Cir. 1997) (“[I]t is well settled that ‘Rule
    56([d]) does not condone a fishing expedition’ where a plaintiff merely hopes to
    uncover some possible evidence of [unlawful conduct].”), cert. denied, 
    523 U.S. 1137
    (1998) (abrogated on other grounds), quoting Gardner v. Howard, 
    109 F.3d 427
    , 431
    (8th Cir. 1997); United States v. C.E. Light, 
    766 F.2d 394
    , 397 (8th Cir. 1985) (the
    party seeking additional discovery must affirmatively demonstrate how it will allow
    her “to rebut the movant’s showing of the absence of a genuine issue of fact”);
    Moore’s Federal Practice–Civil, § 56.102[2] (3d ed. 2013) (“Specific facts sought
    must be identified. Mere speculation that there is some relevant evidence not yet
    discovered will never suffice.”).
    Class discovery revealed relevant information about the shop supply fee.
    Specifically, Bridgestone identified over 70 examples of shop supplies covered by the
    fee. Although Toben requests additional discovery to determine if this information
    is true, she has identified no documents or specific facts she believes would contradict
    it. Keebler Co. v. Murray Bakery Prods., 
    866 F.2d 1386
    , 1389 (Fed. Cir. 1989) (“If
    all one had to do to obtain a grant of a Rule 56([d]) motion were to allege possession
    by movant of ‘certain information’ and ‘other evidence’, every summary judgment
    decision would have to be delayed while the non-movant goes fishing in the movant’s
    files.”). Her motion, therefore, fails to show what additional evidence would prove
    her claim meritorious. See C.E. 
    Light, 766 F.2d at 397
    (“Rule 56([d]) is not a shield
    that can be raised to block a motion for summary judgment without even the slightest
    showing by the opposing party that his opposition is meritorious.”).
    -12-
    Because the affidavit supporting Toben’s Rule 56(d) motion provides only
    “speculative hope” of finding evidence to support her claim, this court cannot say the
    district court abused its discretion in denying it. See Sweats Fashions, Inc. v.
    Pannill Knitting Co., Inc., 
    833 F.2d 1560
    , 1566-67 (Fed. Cir. 1987) (“Summary
    judgment need not be denied merely to satisfy a litigant’s speculative hope of finding
    some evidence [through discovery] that might tend to support a complaint. Further
    litigation in this case not only would put the parties to unnecessary expense but also,
    equally important, would be wasteful of judicial resources.”) (internal citations
    omitted).
    B.
    Toben asserts that the district court abused its discretion in granting Bridgestone
    summary judgment before ruling on her motion for class certification. This argument
    is without merit. The Eighth Circuit has affirmed grants of summary judgment before
    class certification. See, e.g., Ince v. Aetna Health Mgmt., Inc., 
    173 F.3d 672
    , 674
    (8th Cir. 1999); Hechenberger v. Western Elec. Co., 
    742 F.2d 453
    , 455 (8th Cir.
    1984). Rule 23’s Advisory Committee Notes similarly permit summary judgment
    rulings before class certification. See Fed. R. Civ. P. 23(c)(1)(A) 2003 Amendments
    (“Other considerations may affect the timing of the certification decision. The party
    opposing the class may prefer to win dismissal or summary judgment as to the
    individual plaintiffs without certification and without binding the class that might
    have been certified.”).
    III.
    Toben challenges the grant of summary judgment. Bridgestone argues
    summary judgment was proper because the undisputed evidence establishes that it did
    not violate the MMPA as a matter of law. This court reviews de novo the grant of
    -13-
    summary judgment, viewing the evidence most favorably to the nonmoving party.
    Border State Bank, N.A. v. AgCountry Farm Credit Servs., FLCA, 
    535 F.3d 779
    ,
    782 (8th Cir. 2008).
    The MMPA prohibits “deception, fraud, false pretense, false promise,
    misrepresentation, unfair practice or the concealment, suppression, or omission of any
    material fact in connection with the sale or advertisement of any merchandise in trade
    or commerce.” § 407.020.1 RSMo.
    An unfair practice is any practice which—
    (A) Either—
    1. Offends any public policy as it has been established by
    the Constitution, statutes or common law of this state, or by
    the Federal Trade Commission, or its interpretive decisions;
    or
    2. Is unethical, oppressive or unscrupulous; and
    (B) Presents a risk of, or causes, substantial injury to consumers.
    15 CSR § 60-8.020; Chochorowski v. Home Depot U.S.A., 
    404 S.W.3d 220
    , 226
    (Mo. banc 2013). “Deception is any method, act, use, practice, advertisement or
    solicitation that has the tendency or capacity to mislead, deceive or cheat, or that tends
    to create a false impression.” 15 CSR § 60-9.020.1. To establish a claim under the
    MMPA, a plaintiff must show that she (1) leased or purchased a product or service
    from defendant; (2) primarily for personal, family, or household purposes; and (3)
    suffered an ascertainable loss of money or property; (4) as a result of an act declared
    unlawful by § 407.020 RSMo. See § 407.025(1) RSMo; Chochorowski v. Home
    Depot U.S.A., Inc., 
    295 S.W.3d 194
    , 197-98 (Mo. App. 2009).
    -14-
    The district court granted summary judgment on Toben’s MMPA claim (Count
    1), ruling that Bridgestone “did not engage in an unlawful practice under the MMPA.”
    Plaintiff contends that the “shop supplies fee” is misleading, deceptive,
    and unfair, because its name suggests that the entire fee goes towards
    supplies used in servicing a consumer’s car. Instead, as defendant’s
    in-store signs and print advertising explain, the fee is not calculated
    based on the precise supplies used in servicing each car, because “shop
    supplies (such as protective items for your vehicle, solvents, cleaners,
    rags, etc.) do not lend themselves to precise itemization.” The signs
    explain the formula used to calculate the fee, and explicitly state that the
    fee represents costs and profits.
    The practice of charging the fee or calling the fee a “shop supplies fee,”
    is not deceptive, misrepresentative, or unfair as a matter of law.
    Defendant’s disclosures regarding the method by which the fee is
    calculated and the reason for the fee are clear, simple, and
    straightforward. The exact amount to be charged to each customer is
    disclosed prior to the servicing of the vehicle, and again after the service
    is complete. Plaintiff insists that “to be honest,” the name of the fee
    must reference “profit.” See Pl. Memo. [Doc. # 63, p. 12]. While the
    MMPA requires honesty and candor, it does not require every item of
    merchandise, service, or fee that generates profit for a for-profit business
    to be titled as such. Neither the denomination of the fee as a “shop
    supplies fee” nor the clear and conspicuous disclosures regarding the fee
    have the tendency to mislead consumers. See McCall v. Monro Muffler
    Brake, Inc., No. 4:10-CV-269 (JAR), 
    2013 WL 1282306
    , at * 3 (E.D.
    Mo. Mar. 27, 2013) (rejecting an MMPA claim that a similar shop
    supplies fee charged at AutoTire was misleading), motion for
    reconsideration denied, 
    2013 WL 3418089
    (July 8, 2013).[2] In the
    2
    The McCall plaintiffs appealed to the Eighth Circuit. McCall v. Monro
    Muffler Brake, Inc., 13-2769 (8th Cir. 2013). The case was dismissed after the
    district court approved the parties’ class action settlement agreement. Case No.
    4:10-cv-00269-JAR (Doc. 153).
    -15-
    absence of an unlawful practice, plaintiff cannot prevail on her MMPA
    claim, and summary judgment on that claim will be granted.
    The district court did not consider Bridgestone’s causation argument.
    As discussed, this finding misconstrues Toben’s complaint, which includes the
    allegation that the shop supply fee is wholly unrelated to any supplies or services
    Bridgestone provides. However, the undisputed evidence shows that the fee covers
    costs for a variety of shop supplies. The fee, therefore, is not an unfair or deceptive
    practice under the MMPA. See Huch v. Charter Commc’ns, Inc., 
    290 S.W.3d 721
    ,
    724 (Mo. banc 2009) (“Sec. 407.020 does not define deceptive practices; it simply
    declares unfair or deceptive practices unlawful. This was done to give broad scope to
    the meaning of the statute and to prevent evasion because of overly meticulous
    definitions. This leaves to the court in each particular instance the determination
    whether fair dealing has been violated.”). The district court did not err in granting
    summary judgment on Count 1.
    The district court also granted summary judgment on Toben’s claim for money
    had and received (Count 2), relying on its finding that “the [shop supply fee] was
    neither deceptive nor misleading,” and, therefore, was not unjust. “[T]o make a
    submissible case for money had and received, [a plaintiff] must establish the following
    elements: (1) that the defendant received or obtained possession of the plaintiff’s
    money; (2) that the defendant thereby appreciated a benefit; and (3) that the
    defendant’s acceptance and retention of the money was unjust.” Ward v. Luck, 
    242 S.W.3d 473
    , 476 (Mo. App. 2008), citing Investors Title Co., Inc. v. Hammonds, 
    217 S.W.3d 288
    , 293-94 (Mo. banc 2007). The undisputed evidence shows that the fee
    covers costs for a variety of shop supplies and clearly discloses that it is intended
    partly for profit. The fee, therefore, is not unjust. The court did not err in granting
    summary judgment on Count 2.
    *******
    -16-
    The district court did not abuse its discretion in denying Toben merits
    discovery. The court did not err in granting Bridgestone summary judgment. The
    judgment is affirmed.
    ______________________________
    -17-
    

Document Info

Docket Number: 13-3329

Citation Numbers: 751 F.3d 888, 88 Fed. R. Serv. 3d 1234, 2014 WL 1887367, 2014 U.S. App. LEXIS 8880

Judges: Benton, Kelly, Riley

Filed Date: 5/13/2014

Precedential Status: Precedential

Modified Date: 10/19/2024

Authorities (20)

Huch v. Charter Communications, Inc. , 2009 Mo. LEXIS 376 ( 2009 )

Sandra Humphreys Marion Paul Humphreys, Jr. v. Roche ... , 990 F.2d 1078 ( 1993 )

vicki-l-ince-on-behalf-of-themselves-and-all-persons-similarly-situated , 173 F.3d 672 ( 1999 )

richard-a-hechenberger-william-v-wilken-charles-w-ramsey-v-western , 742 F.2d 453 ( 1984 )

United States of America, Acting Through the Small Business ... , 766 F.2d 394 ( 1985 )

Gerald L. ALLEN, Appellant, v. BRIDGESTONE/FIRESTONE, INC., ... , 81 F.3d 793 ( 1996 )

Felix C. Stringfellow v. Major Robert Perry, Larry Norris, ... , 869 F.2d 1140 ( 1989 )

Investors Title Co., Inc. v. Hammonds , 2007 Mo. LEXIS 36 ( 2007 )

Celotex Corp. v. Catrett, Administratrix of the Estate of ... , 106 S. Ct. 2548 ( 1986 )

David A. Duffy v. Charles R. Wolle Harold D. Vietor Ronald ... , 123 F.3d 1026 ( 1997 )

Chochorowski v. Home Depot U.S.A., Inc. , 2009 Mo. App. LEXIS 1317 ( 2009 )

Ray v. American Airlines, Inc. , 609 F.3d 917 ( 2010 )

Ward v. Luck , 2008 Mo. App. LEXIS 25 ( 2008 )

Keebler Company v. Murray Bakery Products , 866 F.2d 1386 ( 1989 )

Gregory L. Iverson v. Johnson Gas Appliance Co., an Iowa ... , 172 F.3d 524 ( 1999 )

dennis-james-gardner-v-mary-howard-john-dahm-warden-omaha-correctional , 109 F.3d 427 ( 1997 )

Sweats Fashions, Inc. v. Pannill Knitting Company, Inc. , 833 F.2d 1560 ( 1987 )

Border State Bank, N.A. v. AgCountry Farm Credit Services, ... , 535 F.3d 779 ( 2008 )

Marksmeier v. Davie , 622 F.3d 896 ( 2010 )

state-of-california-on-behalf-of-the-california-department-of-toxic , 138 F.3d 772 ( 1998 )

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