Cleveland Metropolitan Bar Ass'n v. Davie , 133 Ohio St. 3d 202 ( 2012 )


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  • [Cite as Cleveland Metro. Bar Assn. v. Davie, 
    133 Ohio St. 3d 202
    , 2012-Ohio-4328.]
    CLEVELAND METROPOLITAN BAR ASSOCIATION v. DAVIE ET AL.
    [Cite as Cleveland Metro. Bar Assn. v. Davie,
    
    133 Ohio St. 3d 202
    , 2012-Ohio-4328.]
    Unauthorized practice of law—Paralegals—Preparing pleadings and other
    documents on behalf of other persons—Appearing on behalf of another at
    parole hearing—Receiving financial compensation for services—Respondents
    enjoined from further acts constituting unauthorized practice of law—Civil
    penalty imposed.
    (No. 2011-1681—Submitted January 18, 2012—Decided September 27, 2012.)
    ON FINAL REPORT by the Board on the Unauthorized Practice of Law of the
    Supreme Court, No. UPL 09-07.
    ____________________
    Per Curiam.
    {¶ 1} On December 23, 2009, relator, Cleveland Metropolitan Bar
    Association, filed a three-count complaint with the Board on the Unauthorized
    Practice of Law against respondents, Michael D. Davie and his company, Alpha
    Legal Services, Inc. (“ALS”).1 The complaint alleged that Davie, a paralegal who
    is not licensed to practice law in the state of Ohio, prepared pleadings and other
    legal documents for three persons in separate cases, appeared at an Ohio Parole
    Board hearing on behalf of another, and twice received financial compensation for
    his services.
    {¶ 2} After conducting a hearing, the panel submitted a report to the
    board finding that while doing business as ALS, Davie engaged in the
    1. The corporation is registered with the secretary of state as “Alpha Legal Services, Inc.,” but
    Davie’s correspondence and other documents consistently refer to it as Alpha Legal Service. We
    will use the official name registered with the state.
    SUPREME COURT OF OHIO
    unauthorized practice of law as alleged in the first two counts. But citing the
    insufficiency of the evidence, the panel voted to dismiss Count Three of relator’s
    complaint. The panel recommended that we enjoin the illegal acts of respondents,
    impose a civil penalty of $2,000 for each of the two violations, require
    respondents to refund all fees received in connection with these matters, and
    further require Davie to notify the Cleveland Municipal Court in writing that the
    judgments he obtained against the affected clients have been satisfied.
    {¶ 3} The board adopted the panel’s findings of fact and conclusions of
    law, but citing numerous aggravating factors, modified the sanction to
    recommend that we impose the maximum civil penalty of $10,000 for each of
    respondents’ offenses.
    {¶ 4} Relator objects to the recommendation that Count Three be
    dismissed and asks us to find that respondent engaged in the unauthorized practice
    of law with respect to that count. Despite having stipulated to an extension of
    time to file a response to the objections, neither Davie nor ALS has responded.
    Relator argues that despite Davie’s admission at the parole board hearing that he
    was not an attorney, the memorandum he submitted prior to that hearing was
    designed to give the impression that he was an attorney representing the inmate
    seeking parole. Therefore, relator contends that we should find that Davie and
    ALS engaged in the unauthorized practice of law with respect to Count Three.
    {¶ 5} We adopt the board’s findings of fact, conclusions of law, and
    recommended sanction with respect to Counts One and Two of relator’s
    complaint, with the exception that we do not order restitution. And for the
    reasons that follow, we sustain relator’s objections and find that respondents
    engaged in the unauthorized practice of law as alleged in Count Three. Therefore,
    in addition to the sanction recommended by the board, we impose a $10,000 civil
    penalty for that conduct.
    2
    January Term, 2012
    Davie and ALS
    {¶ 6} In 1992, Davie began serving a 33-to-75-year sentence following
    his convictions for an array of offenses, including attempted murder, aggravated
    burglary, and aggravated robbery.            While in prison, he took paralegal
    correspondence courses from Blackstone School of Law. In 2006, after serving
    14 years of his sentence, Davie received parole. At all times relevant to this
    matter, he was registered with the Ohio State Bar Association as a paralegal, with
    the registration number 101919.
    {¶ 7} ALS is an Ohio corporation formed, owned, operated, and
    controlled by Davie for the purpose of “provid[ing] legal consulting and ancillary
    services to Attorneys, Organizations, pro se and indigent litigants.” Following his
    release from prison, respondent Davie began doing business as ALS in Shaker
    Heights, Ohio. Respondents, Davie and ALS, are not, nor have they ever been,
    attorneys admitted to the practice of law in Ohio pursuant to Gov.Bar R. I,
    registered pursuant to Gov.Bar R. VI, or certified pursuant to Gov.Bar R. II, IX,
    or XI. Nor are they admitted to the practice of law in any other state.
    The Brown/Stephens Matter
    {¶ 8} On March 1, 2008, Tiona Brown executed a written contract with
    respondents in which she agreed to pay $1,500 for services, including “interviews,
    legal research & preparation of pretrial motion to suppress” for her incarcerated
    boyfriend, DeCharles Stephens. The records produced by Davie show that on
    June 2, 2008, Brown paid him $100.
    {¶ 9} Davie visited Stephens in jail to discuss his criminal case, advised
    him about his plea, and performed legal research for a motion to suppress
    evidence that he filed on Stephens’s behalf. Although Stephens was represented
    by a public defender, Davie claimed that his own work was supervised by another
    attorney, Sebraien Haygood. And although Davie admitted that he had contracted
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    SUPREME COURT OF OHIO
    to draft a pretrial motion to suppress evidence, he testified that it was Haygood
    who had actually prepared that motion.
    {¶ 10} Davie admitted that Haygood was not present during his initial
    meeting with Brown, did not accompany him to visit Stephens in jail, and, to
    Davie’s knowledge, never had any communications with Brown. Haygood’s
    name does not appear in Davie’s contract with Brown or in any other document
    that Davie has provided to relator. Davie claimed that the relevant documentation
    was lost when ALS was evicted from its office. But the testimony of Davie’s
    father-in-law, Bishop David Lee Owens, placed the eviction in 2007—the year
    before respondents undertook the Brown/Stephens representation.        Although
    Owens shared office space with respondents at all times relevant herein, he
    testified that he had not heard Haygood’s name prior to the panel hearing and had
    never met him or seen him in the office. Haygood died on June 26, 2008, and
    therefore was unavailable to either confirm or deny claims that he supervised
    Davie’s paralegal work.
    {¶ 11} When Brown refused to pay for his services, Davie filed a breach-
    of-contract action in the Cleveland Municipal Court. He averred in his complaint
    that he had “worked to bring forth favorable results in the criminal matter of
    Charles [sic, DeCharles] Stephens,” but did not mention Haygood.           Davie
    obtained a $1,400 judgment against Brown.
    The Singleton Matter
    {¶ 12} In April 2008, Katina and Anthony Singleton contracted with
    respondents for legal assistance in a custody dispute involving their son, who
    resided in Michigan. Their written agreement provided that in exchange for
    $3,500, ALS would assist in the preparation of an answer to a motion for full
    custody and a motion for continuance. Although the agreement stated that the
    work would be performed under the direction of a licensed legal professional, it
    did not identify Haygood or any other attorney, and further provided that the
    4
    January Term, 2012
    agreement was “not in any way conditioned upon an attorney agreeing to have
    [ALS’s] assistance.”
    {¶ 13} Davie filed “Defendant’s Answer and Motion for MCR
    2.116(C)(8) Dismissal of Plaintiff’s Motion for Full Legal and Physical Custody”
    and a motion for continuance, both signed by Katina Singleton, in a Michigan
    court. He testified that he did the research for the documents, but that attorney
    Haygood had prepared the documents and their attachments. Haygood’s name,
    however, does not appear on any of the documents.
    {¶ 14} The Singletons paid Davie $500, but when they failed to pay a
    $3,000 invoice for his services, Davie filed suit against them. In his complaint,
    Davie stated that “Plaintiff rendered Defendant the requested services and worked
    to bring forth favorable results in the custody matter of Prude v. Singleton 98-
    836323-DM, State of Michigan, Third Judicial Circuit, Wayne County.” Davie
    did not mention Haygood in his complaint, either as his supervisor or a third-party
    beneficiary of the collection litigation, and testified that the action was for his
    own benefit alone. Furthermore, Davie averred, “Defendants represented that
    they could not meet the expense that an attorney would charge but could meet
    Plaintiff’s billing costs at a reduced rate of $125.00 per hour having totaled 20
    hours including other out of pocket expenses.”
    {¶ 15} The magistrate presiding over the collection action issued, and the
    court adopted, a decision finding that Davie was practicing law without a license
    and granting a judgment in favor of Katina Singleton.2 After Davie objected on
    the ground that the issue of the unauthorized practice of law was not properly
    before the court, the court vacated the judgment, and Davie later obtained a
    $3,000 judgment against Katina Singleton.
    2. The court had previously dismissed the complaint as to Anthony Singleton.
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    SUPREME COURT OF OHIO
    {¶ 16} The panel and board found that Davie had presented conflicting
    explanations regarding the identity of the attorneys allegedly supervising his
    work. In his objections to the magistrate’s decision, Davie stated, “In the present
    case, Plaintiff’s [sic] was supervised in the Defendant’s administrative-custody
    matter by Donald R. Murphy, Esq.” At his deposition, however, he claimed that
    this was a “typo” and that it was Haygood who had supervised his work. And in
    his objections to the magistrate’s decision, Davie stated that he assists pro se
    parties, which directly contradicts his testimony that he works under the
    supervision of various attorneys. The panel and board, however, found that there
    was no credible evidence that Haygood had supervised Davie in either the Brown
    or the Singleton matters and ultimately concluded that “Davie took advantage of
    the untimely death of Attorney Sebraien M. Haygood and fabricated testimony in
    an attempt to establish that Mr. Haygood was supervising him in the Brown and
    Singleton matters.”
    Respondents’ Unauthorized Practice of Law
    with Respect to the Stephens/Brown and Singleton Matters
    {¶ 17} The panel and board found that respondents had not been
    supervised by an attorney and that no attorney had delegated the tasks performed
    by respondents in the Stephens/Brown or Singleton matters. Therefore, they
    found that respondents had engaged in the unauthorized practice of law by (1)
    entering into contracts to perform legal services on behalf of Stephens and
    Singleton, (2) researching and preparing a motion to suppress evidence in
    Stephens’s criminal case, (3) consulting with Stephens regarding the course of
    legal action to be taken in his criminal case and the plea he should enter, (4)
    preparing and filing two documents in Singleton’s custody matter—a
    memorandum seeking to dismiss the plaintiff’s motion for full legal and physical
    custody and a motion for continuance—that Singleton signed and submitted to the
    court pro se.
    6
    January Term, 2012
    {¶ 18} The Ohio Constitution, Article IV, Section 2(B)(1)(g) gives this
    court original jurisdiction over all matters relating to the practice of law, including
    the unauthorized practice of law. Ohio State Bar Assn. v. Martin, 
    118 Ohio St. 3d 119
    , 2008-Ohio-1809, 
    886 N.E.2d 827
    , ¶ 31. Pursuant to this authority, we have
    defined the unauthorized practice of law as “the rendering of legal services for
    another by any person not admitted to practice in Ohio.” Cleveland Bar Assn. v.
    Pearlman, 
    106 Ohio St. 3d 136
    , 2005-Ohio-4107, 
    832 N.E.2d 1193
    , ¶ 7.
    {¶ 19} The rendering of legal services includes more than the handling of
    cases in court. We have held that it encompasses “preparing and filing legal
    pleadings and other papers, appearing in court cases, and managing actions and
    proceedings on behalf of clients before judges, whether before courts or
    administrative agencies.” Cleveland Bar Assn. v. Coats, 
    98 Ohio St. 3d 413
    , 2003-
    Ohio-1496, 
    786 N.E.2d 449
    , ¶ 3, citing Richland Cty. Bar Assn. v. Clapp, 84 Ohio
    St.3d 276, 278, 
    703 N.E.2d 771
    (1998); Cincinnati Bar Assn. v. Estep, 74 Ohio
    St.3d 172, 173, 
    657 N.E.2d 499
    (1995). Accord Cleveland Bar Assn. v. Picklo, 
    96 Ohio St. 3d 195
    , 2002-Ohio-3995, 
    772 N.E.2d 1187
    , at ¶ 5. In other words, it
    includes “all advice to clients and all action taken for them in matters connected
    with the law.” Land Title Abstract & Trust Co. v. Dworken, 
    129 Ohio St. 23
    , 
    193 N.E. 650
    (1934), paragraph one of the syllabus.
    {¶ 20} Although laypersons may assist lawyers in preparing legal
    documents to be filed in court and managing pending client matters, their
    activities must be carefully supervised and approved by a licensed practitioner.
    Columbus Bar Assn. v. Thomas, 
    109 Ohio St. 3d 89
    , 2006-Ohio-1930, 
    846 N.E.2d 31
    , ¶ 14. In Thomas, we held that a paralegal’s conduct in drafting pleadings and
    other legal documents for litigants and providing them with legal advice without a
    licensed attorney’s supervision constituted the unauthorized practice of law. We
    have also recognized that a paralegal who advises and represents a claimant in a
    personal-injury matter without the supervision of an attorney has engaged in the
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    SUPREME COURT OF OHIO
    unauthorized practice of law. Columbus Bar Assn. v. Purnell, 
    94 Ohio St. 3d 126
    ,
    
    760 N.E.2d 817
    (2002).
    {¶ 21} Here, Davie claims to have been supervised by Haygood, but it
    was Davie who made the initial contact with persons seeking legal advice and
    who entered into contracts to provide legal services on their behalf. Haygood was
    not present at those meetings, was not identified in the contracts used by Davie
    and ALS, let alone as the attorney supervising Davie’s work, and does not appear
    to have had any contact with the clients. Moreover, the invoice Davie submitted
    in the Brown/Stephens matter, demanding payment of $1,400 for services
    rendered, did not identify the services provided or who provided them, and Davie
    admitted that neither he nor Brown had paid Haygood to draft the motion to
    suppress. These facts, combined with Davie’s testimony that the late attorney
    Haygood supervised his work in just two cases—the only two in which he
    claimed attorney supervision—are simply not credible. In the absence of any
    documentary evidence to support these claims, we find that respondents
    contracted for and provided legal services in the Brown/Stephens and Singleton
    matters without any attorney supervision. Thus, they engaged in the unauthorized
    practice of law.
    {¶ 22} Accordingly, we adopt the findings of fact and conclusions of law
    of the panel and board with respect to Counts One and Two of relator’s
    complaint.
    Count Three: The Jones Matter
    {¶ 23} In Count Three of the complaint, relator alleged that Davie and
    ALS engaged in the unauthorized practice of law by (1) preparing and filing a
    memorandum of support of inmate Cleophus Jones in his bid for release on parole
    that contained legal and persuasive arguments and intentionally gave the false
    impression that Davie was an attorney and (2) appearing at Jones’s parole hearing
    on Jones’s behalf.
    8
    January Term, 2012
    {¶ 24} Based upon the panel’s findings that Davie (1) did not refer to
    himself as an attorney or use the designations Esq., Atty., or J.D. in his
    memorandum, (2) did not attempt to portray himself as an attorney at the parole
    hearing, (3) disclosed early in the hearing that he was not an attorney, and (4) was
    authorized to represent Jones pursuant to R.C. 5149.101(B)(6), the panel
    determined that relator had failed to establish by a preponderance of the evidence
    that respondents had engaged in the unauthorized practice of law in the Jones
    matter. Therefore, the panel unanimously concluded that Count Three of relator’s
    complaint should be dismissed. The board adopted the panel’s findings of fact
    and conclusions of law with respect to this count.
    The Panel Did Not Dismiss Count Three of Relator’s Complaint
    {¶ 25} The panel unanimously voted to dismiss Count Three of relator’s
    complaint and purports to have dismissed that count by stating, “The Panel hereby
    dismisses the third count of the Complaint pursuant to Gov.Bar R. VII(7)(C).”
    Gov.Bar R. VII(7)(C) provides for unanimous dismissal by the panel of a charge
    of unauthorized practice of law based on the insufficiency of the evidence, but
    requires the panel chair to “give written notice of the action taken to the board, the
    respondent, the relator, all counsel of record, Disciplinary Counsel, the
    unauthorized practice of law committee of the Ohio State Bar Association, and
    the bar association serving the county or counties from which the complaint
    emanated.”    Gov.Bar R. VII(7)(F) requires the same notice when the board
    dismisses a charge. The record in this case, however, does not establish that
    either the panel or the board provided the notices required by Gov.Bar R.
    VII(7)(C) and (F). Therefore, we conclude that neither the panel nor the board
    has effectuated dismissal of this count.      See, e.g.,   Disciplinary Counsel v.
    Doellman, 
    127 Ohio St. 3d 411
    , 2010-Ohio-5990, 
    940 N.E.2d 928
    , ¶ 33 (holding
    that the board had not effectuated dismissal of a count in an attorney-disciplinary
    proceeding because the record did not demonstrate that it had given written notice
    9
    SUPREME COURT OF OHIO
    of the dismissal to certain persons and entities as required by Gov.Bar R.
    V(6)(K)).
    Relator’s Objections to the Recommendation of Dismissal
    {¶ 26} Relator raises two objections to the board’s recommendation that
    Count Three of its complaint be dismissed. First, relator disputes the board’s
    finding that Davie did not intend to portray himself as an attorney by any of his
    actions in the Jones case. Relator argues that Davie’s memorandum to the parole
    board evinces a purpose to induce the reader to believe that it was prepared by an
    attorney. Relator argues that viewed in its entirety, the memorandum shows that
    it was crafted to give the impression that Davie and ALS were part of the legal
    profession. Thus, they engaged in the unauthorized practice of law. Second,
    relator argues that R.C. 5149.101(B)(6) and Ohio Department of Rehabilitation
    and Correction (“ODRC”) Policy 105-PBD-06 cannot authorize nonlawyers to
    engage in the practice of law. Respondents have neither objected to the board’s
    report nor responded to relator’s objections.
    {¶ 27} Gov.Bar R. VII(7)(E) requires proof by a preponderance of the
    evidence that a respondent has engaged in the unauthorized practice of law.
    {¶ 28} R.C. 4705.07(A) provides:
    No person who is not licensed to practice law in this state
    shall do any of the following:
    (1) Hold that person out in any manner as an attorney at
    law;
    (2) Represent that person orally or in writing, directly or
    indirectly, as being authorized to practice law;
    (3) Commit any act that is prohibited by the supreme court
    as being the unauthorized practice of law.
    10
    January Term, 2012
    {¶ 29} R.C. 4705.07(B)(1) further states:
    The use of “lawyer,” “attorney at law,” “counselor at law,”
    “law,” “law office,” or other equivalent words by any person who
    is not licensed to practice law, in connection with that person’s
    own name, or any sign, advertisement, card, letterhead, circular, or
    other writing, document, or design, the evident purpose of which is
    to induce others to believe that person to be an attorney, constitutes
    holding out within the meaning of division (A)(1) of this section.
    {¶ 30} And Gov.Bar R. VII(2)(A)(4) defines the unauthorized practice of
    law as including “[h]olding out to the public or otherwise representing oneself as
    authorized to practice law in Ohio by a person not authorized to practice law by
    the Supreme Court Rules for the Government of the Bar or Prof.Cond.R. 5.5.”
    The rule defines “holding out” as including conduct prohibited by R.C.
    4705.07(A)(1), (A)(2), and (B)(1), quoted above.
    {¶ 31} Relator argues that like intent of the parties to a contract, the
    evident purpose of Davie’s parole board memorandum should be determined from
    the four corners of the document, and that the evident purpose is a matter of law,
    which this court should review de novo. By way of analogy, relator cites In re All
    Kelley & Ferraro Asbestos Cases, 
    104 Ohio St. 3d 605
    , 2004-Ohio-7104, 
    821 N.E.2d 159
    , ¶ 28 (“the construction of a written contract is a question of law,
    which we review de novo”). But Davie’s memorandum is not a contract, and this
    is not an appeal.
    {¶ 32} In cases involving the regulation of the practice of law, we have
    stated:
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    SUPREME COURT OF OHIO
    [I]t is true that we ordinarily accept the panel’s and board’s
    conclusions as to the propriety of an attorney’s conduct or the
    appropriate sanction, and to that extent, our decisions reflect
    deference to their expertise.    But as the ultimate arbiter of
    misconduct and sanctions in disciplinary cases, this court is not
    bound by factual and legal conclusions drawn by either the panel
    or the board. See Cincinnati Bar Assn. v. Powers, 
    119 Ohio St. 3d 473
    , 2008-Ohio-4785, 
    895 N.E.2d 172
    , ¶ 21. Accord Disciplinary
    Counsel v. Furth (2001), 
    93 Ohio St. 3d 173
    , 181, 
    754 N.E.2d 219
    ;
    Ohio State Bar Assn. v. Reid (1999), 
    85 Ohio St. 3d 327
    , 330, 
    708 N.E.2d 193
    . Thus, we need not defer to either’s conclusions and
    remain free to exercise our independent judgment as to evidentiary
    weight and applicable law.
    Disciplinary Counsel v. Kelly, 
    121 Ohio St. 3d 39
    , 2009-Ohio-317, 
    901 N.E.2d 798
    , ¶ 11.
    {¶ 33} These precepts are equally true in the context of cases involving
    the unauthorized practice of law. Therefore, in unauthorized-practice cases, we
    conduct an independent review of the alleged misconduct, the evidence adduced
    at the panel hearing, the findings of fact, conclusions of law, and the
    recommendations of the panel and board, and determine whether the respondent’s
    conduct constituted the unauthorized practice of law.          See Gov.Bar R.
    VII(19)(D)(1) (providing that the Supreme Court “shall enter an order as it finds
    proper”). While we give some deference to the panel’s findings of fact, based
    upon its firsthand observation of the witnesses, we will disregard the panel’s
    findings when the record weighs heavily against them. Cleveland Bar Assn. v.
    Cleary, 
    93 Ohio St. 3d 191
    , 198, 
    754 N.E.2d 235
    (2001), citing Disciplinary
    Counsel v. Zingarelli, 
    89 Ohio St. 3d 210
    , 218, 
    729 N.E.2d 1167
    (2000);
    12
    January Term, 2012
    Findlay/Hancock Cty. Bar Assn. v. Filkins, 
    90 Ohio St. 3d 1
    , 
    734 N.E.2d 764
    (2000).
    {¶ 34} The panel found that Jones and Davie had met while they were in
    prison and that both men participated in a paralegal correspondence course while
    incarcerated. Davie testified that after he was released, Jones asked him for
    assistance in typing a document for his parole hearing. Davie stated that Jones
    sent him a handwritten letter3 with the information to be included in the document
    and that he typed the document, entitled “Memorandum in Support of Inmate
    Cleophus Jones No. A159-388 Consideration for Parole Release,” without any
    attorney supervision.
    {¶ 35} The memorandum, dated November 9, 2008, was printed on the
    letterhead of “Alpha Legal Service, Inc., Professional Legal Consulting,” that
    bore an image of the scales of justice. Davie signed the document and included
    the following information in the signature block: “Alpha Legal Service, Inc.,
    11900 Shaker Blvd., Suite 102, Cleveland, OH 44120, Michael Davie
    (Bar#101919), On Behalf of Cleophus Jones, Inmate Number A159-388.”
    {¶ 36} The panel acknowledged that Davie’s memorandum was
    misleading and caused some of the participants to “mistakenly assume” that
    Davie was an attorney, based upon his inclusion of terms like “legal service,”
    “professional legal consulting,” a picture of the scales of justice in the letterhead,
    and a signature block that mimics the signature block used in most legal filings
    and includes the attorney-registration number of the attorney filing the document.
    The panel, however, attributed these features to careless drafting and noted that
    Davie did not refer to himself as an attorney or use the designation Esq., Atty., or
    J.D. in his memorandum. Observing that the bar number that Davie used was the
    paralegal membership number assigned to him by the Ohio State Bar Association
    3. He claimed, however, that he lost the handwritten correspondence from Jones following his
    eviction from his office.
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    SUPREME COURT OF OHIO
    (“OSBA”), consisting of six digits that did not start with two zeros—unlike the
    seven-digit attorney-registration numbers issued by this court—the panel
    concluded that Davie’s use of the number was not misleading.
    {¶ 37} We disagree with the board’s assessment of these facts and find
    that Davie’s use of these words and images gave the distinct impression that the
    document had been created by an attorney. Davie signed the document in a
    signature block identical in form to the signature block routinely used by
    attorneys throughout the state—including the name of his “firm,” Alpha Legal
    Services, Inc.—and listing a number after his name.            Despite the minor
    differences between the OSBA paralegal-membership number Davie provided to
    the parole board and an attorney-registration number issued by this court, there is
    no mistaking that the purpose of Davie’s statements is to induce others to believe
    that he is an attorney. Indeed, Davie’s memorandum caused the chairwoman of
    the Ohio Parole Board to believe that he was an attorney representing Jones in his
    parole hearing, as evidenced by her June 9, 2009 letter addressed to “Michael
    Davie, Esq.”
    {¶ 38} In determining that Davie did not attempt to portray himself as an
    attorney, the panel focused on his conduct at the parole hearing, finding that
    Davie disclosed early in the parole board hearing that he was not an attorney and
    that the hearing officer personally knew him to be an ex-convict because she had
    presided over Davie’s own parole hearing in 2006. But Davie’s conduct and
    revelations at the hearing—more than seven months after he submitted his
    memorandum—cannot alter the evident purpose or effect of that document.
    {¶ 39} The panel also found that Davie was authorized to appear at
    Jones’s parole board hearing pursuant to R.C. 5149.101(B)(6) (permitting counsel
    or some other representative designated by the prisoner to appear and give
    testimony or submit written statements on the prisoner’s behalf at the prisoners’
    parole hearing). The panel noted that R.C. 5149.101(B)(6) and ODRC Policy
    14
    January Term, 2012
    105-PBD-06 authorize a nonattorney inmate representative to communicate with
    the parole board orally and in writing and that the current version of ODRC
    Policy 105-PBD-06 requires an inmate representative, prosecutors, and victim
    advocates to supply a “written summary of the arguments presented at the hearing
    for or against release.” ODRC Policy 105-PBD-06(VI)(E)(4) (eff. July 8, 2011),
    available at http://www.drc.state.oh.us/web/ drc_policies/documents/105-PBD-
    06.pdf. Therefore, the panel concluded that Davie’s memorandum was a written
    statement of an inmate representative as authorized by R.C. 5149.101(B)(6) and
    that it did not constitute the rendering of legal services for another in violation of
    Gov.Bar R. VII(2)(A). That version of the ODRC policy, however, was not in
    effect when Davie submitted his memorandum to the parole board, and the
    version then in effect had no requirement that the inmate representative submit a
    written summary of arguments. Rather, it permitted the inmate representative to
    submit a written statement instead of attending the hearing and providing oral
    testimony and information. Former ODRC Policy 105-PBD-06(VI)(D) (eff. July
    2, 2008).
    {¶ 40} Because this court has exclusive power to regulate, control, and
    define the practice of law in Ohio, we also have the ultimate authority to
    determine the qualifications of persons engaged in the practice of law before an
    administrative agency. Cleveland Bar Assn. v. CompManagement, 104 Ohio
    St.3d 168, 2004-Ohio-6506, 
    818 N.E.2d 1181
    (“CompManagement I”), ¶ 39,
    quoting In re Unauthorized Practice of Law in Cuyahoga Cty., 
    175 Ohio St. 149
    ,
    151, 
    192 N.E.2d 54
    (1963). Even if a statute or administrative rule purports to
    permit laypersons to practice law before a board or an administrative agency, this
    court retains the ultimate authority to determine what activities a layperson may
    engage in without crossing the line into the unauthorized practice of law.
    
    Dworken, 129 Ohio St. at 31
    , 
    193 N.E. 650
    . Recognizing, however, that “it is not
    always necessary or desirable for the court to exercise that power to its full
    15
    SUPREME COURT OF OHIO
    extent,” we have acknowledged that “the power to regulate includes the authority
    to grant as well as the authority to deny, and in certain limited settings, the public
    interest is better served by authorizing laypersons to engage in conduct that might
    be viewed as the practice of law.” CompManagement I at ¶ 39. See, e.g.,
    Cleveland Bar Assn. v. Pearlman, 
    106 Ohio St. 3d 136
    , 2005-Ohio-4107, 
    832 N.E.2d 1193
    , syllabus (permitting lay representation of limited-liability
    companies before a small-claims court, provided that the layperson does not
    engage    in   cross-examination,    argument,    or   other   acts   of   advocacy);
    CompManagement I, syllabus (permitting lay representation of claimants and
    employers before the Industrial Commission and the Bureau of Workers’
    Compensation within circumscribed limits); and Henize v. Giles, 
    22 Ohio St. 3d 213
    , 
    490 N.E.2d 585
    (1986) (permitting laypersons to appear on another’s behalf
    at administrative unemployment-compensation hearings before the Ohio Bureau
    of Employment Services and the Unemployment Compensation Board of Review
    to assist the claimant or the employer in the preparation and presentation of their
    respective versions of the circumstances attendant to the claim).
    {¶ 41} In Cleveland Bar Assn. v. CompManagement, Inc., 
    111 Ohio St. 3d 444
    , 2006-Ohio-6108, 
    857 N.E.2d 95
    (“CompManagement II”), we considered
    whether third-party administrators who assisted employers in workers’
    compensation proceedings before the Industrial Commission and the Bureau of
    Workers’ Compensation pursuant to a commission resolution had engaged in the
    unauthorized practice of law. We held that third-party administrators could offer
    general claims assistance as long as that assistance did not involve legal analysis,
    skill, citation, or interpretation. 
    Id. at ¶
    49, citing Dayton Bar Assn. v. Lender’s
    Serv., Inc., 
    40 Ohio St. 3d 96
    , 
    532 N.E.2d 120
    (1988), at syllabus (the mere use of
    legal terms as headings in a title abstract without any legal analysis does not
    constitute the practice of law); State ex rel. Doria v. Ferguson, 
    145 Ohio St. 12
    ,
    
    60 N.E.2d 476
    (1945), at paragraph one of the syllabus (preparation for another of
    16
    January Term, 2012
    a title report containing only facts in the public record without engaging in any
    legal analysis does not constitute the practice of law); Gustafson v. V.C. Taylor &
    Sons, Inc., 
    138 Ohio St. 392
    , 397, 
    35 N.E.2d 435
    (1941) (completion for another
    of preprinted forms for sale of real estate involves “ordinary intelligence rather
    than the skill peculiar to one trained and experienced in the law” and does not
    constitute the unauthorized practice of law). Applying this standard to the facts of
    the case, we determined that there was no evidence that either CompManagement
    or its employees had committed any specific act that constituted the unauthorized
    practice of law. 
    Id. at ¶
    117.
    {¶ 42} The version of ODRC Policy 105-PBD-06 in effect at the time of
    Jones’s parole board hearing provided: “The inmate does not have a right to
    attend a full board hearing[;] however, an inmate representative may attend to
    speak on behalf of the inmate. Any additional speakers on behalf of the inmate
    may be approved at the discretion of the Parole Board Chair/designee.” Former
    ODRC Policy 105-PBD-06(VI)(F)(1) (eff. July 2, 2008).
    {¶ 43} Former ODRC Policy 105-PBD-06(VI)(F)(2) identified the classes
    of persons who may serve as an inmate representative and provides: “Inmate
    representatives must not be under the jurisdiction of the Department of
    Rehabilitation and Correction or any other State, Federal or County jurisdiction
    for having committed a felony.        Inmate representatives, for the purpose of
    attending full board hearings, shall be limited to family members, personal friends
    as designated on the institution mail and visiting list, employers, clergy, or
    attorneys. Special interest groups, reform groups or other interested persons will
    not be permitted to serve as an inmate representative.”
    {¶ 44} Nothing in the former ODRC policy purported to authorize
    laypersons to perform any functions that would fall within the definition of the
    practice of law while serving as an inmate representative. Indeed, the ODRC
    policy contemplated merely that an inmate representative will either attend the
    17
    SUPREME COURT OF OHIO
    full parole board hearing and provide oral testimony and information or submit a
    written statement for the board’s consideration. See former ODRC Policy 105-
    PBD-06(VI)(D) (eff. July 2, 2008). In keeping with that policy, in his November
    2008 memorandum to the parole board, Davie presented reasons that the parole
    board     should   grant   Jones’s   release,   including his   employable       skills,
    remorsefulness, and involvement with a community-reentry-support organization.
    {¶ 45} But Davie went on to cite several recent parole board decisions and
    compared the conduct of those inmates who had been granted parole to Jones’s
    conduct, attempted to recast the facts of Jones’s crime in a light that was more
    favorable to Jones and contrary to the evidence supporting the conviction, argued
    that releasing Jones once he had served the minimum sentence of 15 years for his
    offense would not demean the seriousness of the offense, and asked that the
    board’s decision be guided by the Ohio Parole Board Guidelines Manual, Part D,
    Section 101 (2d Ed.2000), which states, “The purpose of the guidelines is to
    establish Parole Board policy with respect to parole release decision-making that
    promote[s] the consistent exercise of discretion, and enables more fair and
    equitable decision-making, without removing individual case consideration.” It is
    in these actions, involving legal citation, analysis, and interpretation, that Davie
    has ventured into the unauthorized practice of law. Ohio State Bar Assn. v.
    Chiofalo, 
    112 Ohio St. 3d 113
    , 2006-Ohio-6512, 
    858 N.E.2d 378
    , ¶ 9 (a
    nonlawyer engages in the unauthorized practice of law by arguing statutory
    provisions and case law, construing a legal text to advance the case, and
    interpreting the weight, significance, and credibility of evidence presented).
    {¶ 46} Based upon the foregoing, we sustain relator’s objections and find
    that by drafting and submitting the November 9, 2008 memorandum to the parole
    board on behalf of Jones, respondents have engaged in the unauthorized practice
    of law.
    18
    January Term, 2012
    Sanction
    Respondents Are Enjoined from Engaging in
    the Unauthorized Practice of Law
    {¶ 47} Because we find that respondents engaged in the unauthorized
    practice of law with respect to each of the three counts alleged in relator’s
    complaint, we adopt the board’s recommendation and enter an injunction against
    each of the respondents forbidding any further violation.
    Civil Penalties Are Justified
    {¶ 48} We now turn to the board’s recommendation that civil penalties be
    assessed against respondents. Gov.Bar R. VII(8)(B) authorizes the imposition of
    such penalties in an amount up to $10,000 per offense based upon consideration
    of four specific factors and one catchall, “[a]ny other relevant factors.”
    {¶ 49} 1. Degree of cooperation. The panel and board found that on
    numerous occasions, respondents failed or refused to cooperate in relator’s
    investigation and the litigation of this case. Davie denied that he had received
    proper service of process in this case, failed to appear for his scheduled deposition
    twice, and refused to cooperate in the discovery phase of relator’s investigation.
    Davie also filed an unfounded and frivolous action in the United States District
    Court for the Northern District of Ohio, seeking a declaratory judgment and
    injunctive relief to prevent this unauthorized-practice-of-law action from
    proceeding. The district court dismissed that action for failure to state a claim
    upon which relief can be granted, observing that it lacked jurisdiction to hear the
    case and that this court, the board, and relator were immune from liability.
    Despite the district court’s certification that an appeal could not, in good faith, be
    taken from its decision, the panel and board found that Davie nevertheless
    appealed the decision “with a mind toward delaying this proceeding and
    challenging the Court’s authority to regulate the unauthorized practice of law in
    Ohio.”
    19
    SUPREME COURT OF OHIO
    {¶ 50} Davie has never admitted that the services he provided in the
    Brown, Singleton, or Jones matters constituted the unauthorized practice of law,
    and at the time of the hearing, he continued to challenge the court’s authority to
    regulate his conduct. Respondents have not agreed to be enjoined from the
    unauthorized practice of law, and Davie refused to discuss any agreed resolution
    or stipulations.
    {¶ 51} 2.   Number of violations.      The panel and board found that
    respondents committed the unauthorized practice of law in two of the three
    charged counts. We have found, however, that respondents have engaged in the
    unauthorized practice of law with respect to each of the three charged violations.
    And due to respondents’ refusal to cooperate in relator’s investigation, it is
    impossible to determine how many additional violations they may have
    committed.
    {¶ 52} 3 and 4. Flagrancy and harm to third parties. Davie and ALS
    had their clients enter into contracts purporting to bind them to pay for legal
    services provided by respondents. Although Davie testified that his work was
    supervised by the late attorney Haygood, his contract states, “You understand
    (with the exception of a case evaluation service) it is your responsibility to
    provide legal counsel to ALS who will represent you” and purports to require
    payment for the services regardless of whether the client’s attorney agrees to work
    with respondents.     When Brown/Stephens and Singleton failed to pay in
    accordance with their contracts, Davie sued them in the Cleveland Municipal
    Court and obtained monetary judgments against them, which Davie then sought to
    collect. These judgments and corresponding collection efforts undoubtedly appear
    on the clients’ credit reports and have therefore caused ongoing harm to these
    individuals. Moreover, the panel and board found:
    20
    January Term, 2012
    Davie took advantage of the untimely death of Attorney
    Sebraien M. Haygood and fabricated testimony in an attempt to
    establish that Mr. Haygood was supervising him in the Brown and
    Singleton matters.    The Panel was presented with no credible
    evidence that Attorney Haygood supervised Davie in either of
    those matters.    Indeed, Respondents failed to produce a single
    document with Attorney Haygood’s name on it or any
    documentation which might suggest that Attorney Haygood even
    had knowledge of the Brown or Singleton matters before his death.
    {¶ 53} 5. Other relevant factors. The panel and the board found that
    Davie testified that he has attempted to find employment as a paralegal working
    under a lawyer’s supervision but that his felony record has prevented him from
    obtaining such employment.        As a result, Davie does not have regular
    employment and is nearly indigent. He has three children to support and lives
    with his extended family.
    {¶ 54} The panel recommended a civil penalty of $2,000 per violation, for
    a total penalty of $4,000.     Citing numerous aggravating factors, the board
    recommended that we impose the maximum civil penalty of $10,000 per
    violation, for a total penalty of $20,000. No objections have been filed to these
    recommended penalties.
    {¶ 55} In light of the significant aggravating factors present in this case,
    including respondents’ blatant disregard for our prohibitions against the
    unauthorized practice of law and their efforts to conceal the wrongful nature of
    their conduct by impugning the character of a deceased attorney who has not been
    shown to have any involvement in these matters and who cannot defend his good
    name, we now adopt the board’s recommendation and impose civil penalties of
    21
    SUPREME COURT OF OHIO
    $10,000 in accordance with the board’s recommendation, but impose them for
    each of the three violations we have found herein.
    Conclusion
    {¶ 56} For the foregoing reasons, Michael D. Davie and Alpha Legal
    Services, Inc., are enjoined from further acts constituting the unauthorized
    practice of law. Davie may work as a paralegal or legal assistant in the state of
    Ohio, provided that he does so under the direct supervision of an attorney
    authorized to practice law in this state and identifies himself as a paralegal or
    legal assistant in all communications and correspondence.
    {¶ 57} A civil penalty of $30,000 is imposed jointly and severally against
    Davie and Alpha Legal Services, Inc.
    {¶ 58} Davie is further ordered, within 30 days of this order, to file the
    appropriate legal forms to release the judgments that he obtained in Cleveland
    Municipal Court cases Davie v. Singleton, case No. 08 CVI 25218, and Davie v.
    Brown, case No. 08 CVI 19312, and forthwith submit proof of the filings to
    relator. If Davie fails to timely release these judgments, he shall be fined $100
    per day beginning on the 31st day following this order.
    {¶ 59} Costs are taxed to respondents.
    Judgment accordingly.
    O’CONNOR, C.J., and PFEIFER, LUNDBERG STRATTON, O’DONNELL, CUPP,
    and MCGEE BROWN, JJ., concur.
    LANZINGER, J., concurs in part and dissents in part.
    __________________
    LANZINGER, J., concurring in part and dissenting in part.
    {¶ 60} I concur in the judgment of the court as to counts one and two;
    however, I would accept the findings of the panel as to count three and dismiss
    that count. I would impose a civil penalty of $5,000 for each remaining count, for
    a total of $10,000.
    22
    January Term, 2012
    __________________
    John A. Hallbauer and Heather M. Zirke, Assistant Bar Counsel, for
    relator.
    Donald R. Murphy, for respondents.
    ______________________
    23