Commonwealth v. Pon , 469 Mass. 296 ( 2014 )


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    SJC-11542
    COMMONWEALTH   vs.   PETER PON.1
    Suffolk.       April 7, 2014. - August 15, 2014.
    Present:    Ireland, C.J., Spina, Cordy, Botsford, Gants, Duffly,
    & Lenk, JJ.2
    Criminal Records. Criminal Offender Record Information.
    Practice, Criminal, Record. Constitutional Law, Access to
    criminal records, Privacy. Privacy.
    Complaint received and sworn to in the Dorchester Division
    of the Boston Municipal Court Department on October 22, 2007.
    After dismissal, a petition to seal the record, filed on
    November 14, 2012, was heard by Robert E. Baylor, J., and a
    motion for reconsideration was considered by him.
    The Supreme Judicial Court granted an application for
    direct appellate review.
    Pauline Quirion (Susan Malouin with her) for the defendant.
    Donna Jalbert Patalano, Assistant District Attorney, for
    the Commonwealth.
    Rahsaan D. Hall, for Lawyers' Committee for Civil Rights
    and Economic Justice & another, amici curiae, submitted a brief.
    1
    A pseudonym.
    2
    Chief Justice Ireland participated in the deliberation on
    this case prior to his retirement.
    2
    Rebecca A. Jacobstein, for Committee for Public Counsel
    Services & another, amici curiae, submitted a brief.
    CORDY, J.   Under G. L. c. 276, § 100C, second par.,
    inserted by St. 1973, c. 322, § 1, a former criminal defendant
    whose case resulted in the entry of a nolle prosequi or a
    dismissal may obtain discretionary sealing of his or her
    criminal record where a judge determines that "substantial
    justice would best be served" by sealing.   This provision, which
    is part of the over-all criminal offender record information
    (CORI) statutory scheme, is intended to enable such individuals
    to overcome the inherent collateral consequences of a criminal
    record and achieve meaningful employment opportunities.     See
    Globe Newspaper Co. v. District Attorney for the Middle Dist.,
    
    439 Mass. 374
    , 384 (2003).    In 2010, the Legislature enacted
    extensive reforms to the CORI scheme, extending access to
    official CORI records to more employers, housing providers, and
    other organizations, for limited use, and simultaneously
    broadening the scope of the sealing provisions to enable more
    individuals to shield their records from public view.     See
    generally St. 2010, c. 256.    Given the demonstrable legislative
    concern in these reforms about the negative impact of criminal
    records on the ability of former criminal defendants to
    reintegrate into society and obtain gainful employment,
    particularly in an age of rapid informational access through the
    3
    Internet and other new technologies, it is apparent that the
    stringent standard for discretionary sealing we articulated
    nearly twenty years ago, in Commonwealth v. Doe, 
    420 Mass. 142
    ,
    149-152 (1995), no longer achieves the proper balance of
    interests.   We granted the defendant's application for direct
    appellate review following the denial of his request for
    discretionary sealing of his criminal record under G. L. c. 276,
    § 100C, and now set forth a new standard for determining when
    substantial justice would best be served by the sealing of
    certain criminal records under G. L. c. 276, § 100C, second par.3
    Background.     The defendant was charged in October, 2007,
    with operating a motor vehicle while under the influence of
    alcohol (OUI) and leaving the scene of property damage following
    a motor vehicle accident.     He admitted to facts sufficient for a
    finding of guilty.     In September, 2008, a judge of the Boston
    Municipal Court Department ordered a continuance without a
    finding for one year with a rehabilitation program, pursuant to
    G. L. c. 90, § 24D, involving probation and a recommended forty-
    five day suspension of his driver's license.     On October 22,
    2009, a judge dismissed the case on the recommendation of the
    probation department.
    3
    We acknowledge the briefs of amici curiae the Lawyers'
    Committee for Civil Rights and Economic Justice, and the Union
    of Minority Neighborhoods; and the Committee for Public Counsel
    Services, and the Boston Workers Alliance.
    4
    Three years later, in November, 2012, the defendant filed a
    petition to seal his criminal record, pursuant to G. L. c. 276,
    § 100C, due to its impact on his employment opportunities.4   At a
    hearing on the petition, the Commonwealth objected to the
    sealing of the case because, it contended, the employment
    consequences articulated by the defendant were attributable to
    earlier, more serious charges and not to the OUI charge at
    issue.   See note 34, infra.   The judge denied the petition and
    further denied the defendant's motion for reconsideration.    We
    granted the defendant's application for direct appellate review.
    After oral argument before this court, the Commissioner of
    Probation sealed the defendant's criminal record pursuant to the
    administrative process set forth in G. L. c. 276, § 100A.5
    4
    In support of his petition, the defendant submitted an
    affidavit discussing his difficulties obtaining employment and
    his contributions to his community through extensive volunteer
    work, a memorandum of law, a proposed order, and letters of
    support and certificates of achievement. In particular, he
    emphasized his sobriety and clean criminal record since the
    incident. Because he lost his commercial driver's license due
    to the incident, he has been unable to resume his career as a
    driver. Despite applying for hundreds of jobs since 2007, he
    asserts that employers have declined to hire him due to his
    criminal offender record information (CORI).
    5
    General Laws c. 276, § 100A, provides for mandatory
    sealing of "a record of criminal court appearances and
    dispositions" on petition to the Commissioner of Probation after
    a designated period of time if certain criteria are met. A
    request for sealing under § 100A must be granted if "the
    person's court appearance and court disposition records,
    including any period of incarceration or custody for any . . .
    5
    Accordingly, the question of whether the judge abused his
    discretion by denying the defendant's petition to seal his
    criminal record is moot because the defendant has attained his
    record to be sealed occurred not less than five years before the
    request," in the case of a misdemeanor; not less than ten years
    before the request, in the case of a felony; or not less than
    fifteen years before the request, in the case of certain sex
    crimes. Id. The person must not have "been found guilty of any
    criminal offense" in Massachusetts, in any other State, or in a
    Federal court, within the preceding five years. Id. In
    addition, the person's record must "not include convictions of
    offenses" that are not eligible for sealing. Id. Convictions
    that are ineligible for sealing under § 100A include certain
    firearms offenses, see G. L. c. 140, §§ 121-131H; crimes against
    public justice, see G. L. c. 268; and crimes based on the
    conduct of public officials and employees, see G. L. c. 268A.
    See G. L. c. 276, § 100A. In addition, persons who have been
    classified as a level two or level three sex offender may not
    have such offenses sealed. G. L. c. 276, § 100A. See G. L.
    c. 6, § 178K.
    Most offenses that are eligible for sealing under G. L.
    c. 276, § 100A, after the requisite period of time has passed,
    will not appear in the CORI reports provided to most employers
    and housing providers, even if the individual has not yet filed
    a petition to seal them. See 803 Code Mass. Regs. § 2.05(4)(a)
    (2012). However, if the individual has been convicted of a
    subsequent offense, offenses that have not been sealed by an
    affirmative request of the individual will be visible to such
    employers. Id. In addition, convictions of murder,
    manslaughter, and certain sex offenses are visible to employers,
    even if they are eligible for sealing under § 100A, unless the
    individual has affirmatively requested sealing. See id.
    The defendant apparently met the criteria for § 100A
    sealing with regard to his OUI and accompanying property damage
    charges from 2007. Although the Commonwealth contends on appeal
    that G. L. c. 276, § 100A, is unconstitutional, we decline to
    address this issue, as it is not properly before us.
    6
    desired relief through another process.6   See Ott v. Boston
    Edison Co., 
    413 Mass. 680
    , 680 (1992); Blake v. Massachusetts
    Parole Bd., 
    369 Mass. 701
    , 703 (1976).
    Nonetheless, we exercise our discretion to revisit the
    standard for discretionary sealing under G. L. c. 276, § 100C.
    We may answer a question that is no longer important to the
    parties "where the issue [is] one of public importance, where it
    was fully argued on both sides, where the question [is] certain,
    or at least very likely, to arise again in similar factual
    circumstances, and especially where appellate review could not
    be obtained before the recurring question would again be moot."
    Lockhart v. Attorney Gen., 
    390 Mass. 780
    , 783 (1984).   The
    sealing of criminal records is of public importance, and the
    parties have addressed the merits of the current standard and
    the need for clearer guidance.   Moreover, this issue undoubtedly
    will arise again for offenders who seek to seal their criminal
    records prior to the eventual sealing provided for in G. L.
    c. 276, § 100A, and will again be rendered moot by the passage
    of time inherent in the due course of litigation and appellate
    review.   See Commonwealth v. Humberto H., 
    466 Mass. 562
    , 574
    (2013), quoting Lockhart, supra.   Further, the issue has
    "general application to the work of the trial court" and merits
    6
    As far as we can discern from the record before us, all of
    the defendant's past charges on his CORI record have now been
    sealed.
    7
    discussion by this court "in order to promote the proper
    administration of justice."   Doe, 420 Mass. at 143.7,8
    Discussion.    This case concerns the balance between the
    public's right of access to criminal court records and the
    State's compelling interest in providing privacy protections for
    former criminal defendants to enable them to participate fully
    in society.   In particular, we must consider that balance in
    relation to the substantive and procedural standards that govern
    review of a petition for discretionary sealing under G. L.
    c. 276, § 100C, second par.   The defendant asserts that our
    existing substantive standard does not adequately recognize the
    compelling interests in support of sealing, and asks that we
    7
    Although we typically decline to decide constitutional
    questions unnecessarily, see Blake v. Massachusetts Parole Bd.,
    
    369 Mass. 701
    , 707 (1976), this case involves a question of
    interpretation of a Massachusetts statute, G. L. c. 276, § 100C,
    as it relates to a right under the First Amendment to the United
    States Constitution, and therefore does not signal a departure
    from our practice of judicial restraint in the realm of
    constitutional matters.
    8
    Ensuring that the proper test is in place for review of a
    petition for discretionary sealing under G. L. c. 276, § 100C,
    is of particular importance where sealing is the only remedy for
    limiting access to certain classes of criminal records.
    "[W]here a sealing statute is applicable to a particular
    individual's circumstances, judges generally have no equitable
    authority to expunge court or probation records, because the
    Legislature has provided sealing as the exclusive remedy to
    protect the confidentiality of the records." Commonwealth v.
    Moe, 
    463 Mass. 370
    , 373 (2012), cert. denied, 
    133 S. Ct. 1606
    (2013), and cases cited (discussing G. L. c. 276, § 100C, second
    par.). See Commonwealth v. Boe, 
    456 Mass. 337
    , 342-344 (2010).
    8
    adopt a more flexible standard that advances the legislative
    intent behind the 2010 CORI reforms.9   The Commonwealth contends
    that our existing jurisprudence properly captures the balance of
    interests at stake and merits only minor clarification.    It
    further asks this court to affirm the two-step hearing procedure
    articulated in Doe, 420 Mass. at 149-150, in order to ensure
    that adequate constitutional safeguards are afforded to the
    public.   We conclude that a new substantive standard is
    necessary to achieve the legislative purpose of discretionary
    sealing and modify the procedure currently in place for
    reviewing petitions for sealing.
    1.   Substantive standard for sealing under G. L. c. 276,
    § 100C.   a.   Statutory framework and legislative history.     Under
    G. L. c. 276, § 100C, second par., an individual may petition
    the court for sealing of a criminal case ending in a dismissal
    or entry of a nolle prosequi, as early as the time of the
    disposition or at any point thereafter.10   Id.   If "it appears to
    the court that substantial justice would best be served, the
    9
    Specifically, the defendant contends that the standard set
    forth in Commonwealth v. Doe, 
    420 Mass. 142
    , 149-152 (1995), is
    unworkable, because it provides minimal guidance to judges and
    renders it nearly impossible for defendants to succeed on
    sealing petitions.
    10
    The second paragraph of G. L. c. 276, § 100C, provides in
    full: "In any criminal case wherein a nolle prosequi has been
    entered, or a dismissal has been entered by the court, and it
    appears to the court that substantial justice would best be
    served, the court shall direct the clerk to seal the records of
    the proceedings in his files."
    9
    court shall direct the clerk to seal the records of the
    proceedings in his files."    Id.
    This provision was introduced in the 1970s shortly after
    the passage of the initial CORI Act (act), which authorized the
    creation of a comprehensive criminal justice information system
    that would afford limited access to court-based criminal
    records.    See G. L. c. 6, §§ 167-178B; St. 1972, c. 805.     See
    also St. 1973, c. 322, § 1, inserting G. L. c. 276, § 100C.          The
    act and its subsequent amendments attempted "to balance the
    public interest in having access to certain types of criminal
    justice information against the interest of personal privacy,"
    Brant, Barron, Jaffe, Graceffa, & Wallis, Public Records, FIPA
    and CORI:    How Massachusetts Balances Privacy and the Right to
    Know, 
    15 Suffolk U. L. Rev. 23
    , 59-60 (1981), "recognizing that
    ready access to a defendant's prior criminal record might
    frustrate a defendant's access to employment, housing, and
    social contacts necessary to . . . rehabilitation."    Globe
    Newspaper Co., 439 Mass. at 384.
    Section 100C, and related sealing provisions in G. L.
    c. 276, §§ 100A and 100B, facilitated this balance by requiring
    or permitting the sealing of records of certain convictions,
    juvenile records, and nonconvictions, whose availability did not
    serve criminal justice purposes.    See G. L. c. 276, § 100A,
    inserted by St. 1971, c. 686; G. L. c. 276, § 100B, inserted by
    10
    St. 1972, c. 404; G. L. c. 276, § 100C, inserted by St. 1973,
    c. 322.11   See also Rzeznik v. Chief of Police of Southampton,
    
    374 Mass. 475
    , 479 (1978); Brant, supra at 65 & n.292.      Once an
    individual's record is sealed, he or she may answer "no record"
    to any question regarding criminal history, and courts and the
    probation department must report that "no record" exists to
    anyone who inquires.    See What Is Sealing of a Record?,
    Massachusetts Criminal Offender Record Information Law § 5.2
    (Mass. Cont. Legal Educ. 1st ed. 2012).    Sealing therefore
    removes some of the social and economic barriers created by a
    criminal record.    See Globe Newspaper Co., 439 Mass. at 384.
    The substantive standard for discretionary sealing under
    § 100C, second par., where "substantial justice would best be
    served," is not defined in the statute, nor does the phrase lend
    itself to a clear definition.    See Wheatley v. Massachusetts
    Insurers Insolvency Fund, 
    456 Mass. 594
    , 601 (2010), S.C., 
    465 Mass. 297
     (2013).   Where the words of the statute are ambiguous,
    we strive "to make it an effectual piece of legislation in
    harmony with common sense and sound reason" and consistent with
    legislative intent.    Wolfe v. Gormally, 
    440 Mass. 699
    , 704
    11
    Other statutory provisions also provide for the sealing
    of certain charges or convictions of unlawful possession of a
    controlled substance or marijuana. See G. L. c. 94C, §§ 34, 44;
    St. 1973, c. 1102.
    11
    (2004), quoting Massachusetts Comm'n Against Discrimination v.
    Liberty Mut. Ins. Co., 
    371 Mass. 186
    , 190 (1976).
    Nearly twenty years ago, this court adopted an
    interpretation of "substantial justice" based on the
    determination of the United States Court of Appeals for the
    First Circuit that G. L. c. 276, § 100C, implicates concerns
    under the First Amendment to the United States Constitution and
    therefore requires a heightened burden of proof on the part of
    the defendant in order to overcome a constitutional presumption
    of public access.   See Doe, 420 Mass. at 147-150, discussing
    Globe Newspaper Co. v. Pokaski, 
    868 F.2d 497
     (1st Cir. 1989).
    In Pokaski, 
    supra at 502-507, 510
    , the First Circuit concluded
    that because the right of public access guaranteed by the First
    Amendment was implicated by G. L. c. 276, § 100C, sealing under
    § 100C must survive a "traditional compelling interest/least
    restrictive means test."   Id. at 505.   To justify sealing, a
    defendant must make a specific showing "that sealing [is]
    necessary to effectuate a compelling governmental interest."
    Id. at 511.   Given this heightened standard, the Pokaski court
    stated that sealing under § 100C could occur only in exceptional
    circumstances.   See id. at 506 n.17, 507 n.18.
    In Doe, 420 Mass. at 151, this court adopted the reasoning
    of Pokaski and required that, in order to obtain discretionary
    sealing under § 100C, the defendant must show "that the value of
    12
    sealing . . . clearly outweighs the constitutionally-based value
    of the record remaining open to society."        As part of this
    burden of proof, the defendant must establish that "he or she
    risks suffering specific harm if the record is not sealed."         Id.
    at 152.     See Pokaski, 
    868 F.2d at
    507 n.18.     In conducting this
    balancing, the judge may consider "all relevant information,"
    including "the reason for the nolle prosequi or dismissal," Doe,
    supra at 151, and whether "it is substantially probable that
    future opportunities are likely to be affected adversely by the
    existence of an arrest record," id. at 152.        The court also
    observed that the pool of defendants able to meet this burden
    would be small.    Id. at 149 n.7, citing Pokaski, 
    supra
     at 507-
    508.
    b.   Recent CORI reform.   Since our Doe decision in 1995,
    there have been significant changes in the availability of CORI
    records.    These changes indicate a strong legislative policy of
    providing the public, and particularly employers and housing
    providers, with access to certain criminal records in order to
    make sound decisions while also enabling the sealing of criminal
    records where so doing would not present public safety concerns.
    The 2010 CORI reforms consisted of three major components
    relevant to the analysis here.     See Massing, CORI Reform --
    Providing Ex-Offenders with Increased Opportunities Without
    Compromising Employers' Needs, 55 Boston B.J. 21, 22, 24 (2011).
    13
    First, the Legislature extended access to official CORI records
    to a broader group, creating several tiers of access.     See G. L.
    c. 6, § 172; St. 2010, c. 256, § 21; 803 Code Mass. Regs. § 2.05
    (2012).   Any employer, housing provider, professional licensing
    authority, or volunteer organization can generally access the
    following CORI information for authorized purposes:      pending
    criminal charges, including cases that have been continued
    without a finding, until they are dismissed; any convictions
    that are not yet eligible for automatic sealing under G. L.
    c. 276, § 100A; and any murder, manslaughter, and certain sex
    offense convictions, unless they have been sealed affirmatively
    under G. L. c. 276, § 100A, regardless of their eligibility for
    such sealing.12   See G. L. c. 6, § 172 (a) (3), (b); 803 Code
    Mass. Regs. § 2.05(4)(a).   Other employers, volunteer
    organizations, and local government agencies that work with
    vulnerable populations such as children, the elderly, or
    individuals with disabilities may access "all available criminal
    12
    CORI reports available online to employers who do not
    work with vulnerable populations do not include any convictions
    eligible for sealing under G. L. c. 276, § 100A, or
    nonconvictions that would be eligible for discretionary sealing
    under G. L. c. 276, § 100C. See 803 Code Mass. Regs. § 2.05(4)
    (2012); Massing, CORI Reform -- Providing Ex-Offenders with
    Increased Opportunities Without Compromising Employers' Needs,
    55 Boston B.J. 21, 23 (2011). If, however, an individual is
    convicted of a new crime, convictions eligible for sealing under
    § 100A will be visible unless the individual has officially
    requested sealing. G. L. c. 6, § 172 (a) (3); 803 Code Mass.
    Regs. § 2.05(4). See Massing, supra.
    14
    offender record information," which includes nonconvictions but
    implicitly excludes any sealed records.   See G. L. c. 6,
    §§ 172 (a) (8), (10)-(16), (18), (23), 172C, 172E, 172G, 172H,
    172I; G. L. c. 71, § 38R; 803 Code Mass. Regs. § 2.05(1),
    (3)(b).   Members of the public may request conviction
    information on specific individuals within certain time
    limitations.   See G. L. c. 6, § 172 (a) (4); St. 2010, c. 256,
    § 21; 803 Code Mass. Regs. § 2.05(5).   Finally, criminal justice
    agencies,13 firearms licensing authorities, and some government
    agencies that work with children are authorized to obtain all
    criminal offender record information, including sealed records.
    See G. L. c. 6, §§ 172 (a) (1) (criminal justice agencies and
    firearms licensing authorities), 172 (a) (9), (13) (children's
    agencies), 172B, 172F.
    This expansion of access to official CORI records reflects
    a recognition of two important policy needs:   that employers,
    housing providers, and licensing authorities have "legitimate
    business reason[s]" for wanting to know prospective employees'
    or recipients' criminal histories, and that making official CORI
    13
    "Criminal justice agencies" are defined as "agencies at
    all levels of government which perform as their principal
    function, activities relating to (a) crime prevention . . ; (b)
    the apprehension, prosecution, adjudication, incarceration, or
    rehabilitation of criminal offenders; or (c) the collection,
    storage, dissemination or usage of criminal offender record
    information." G. L. c. 6, § 167.
    15
    records available more broadly would help steer employers and
    others away from reliance on potentially inaccurate sources of
    criminal history information made possible by technological
    advances since the initial passage of the CORI act (and since
    our decision in Doe).   See Massing, supra at 21-22.   Where
    criminal records are increasingly available on the Internet and
    through third-party background service providers, criminal
    history information that is available only briefly to the public
    through official means can remain available indefinitely,
    despite subsequent sealing or impoundment.   See Jacobs & Crepet,
    The Expanding Scope, Use, and Availability of Criminal Records,
    
    11 N.Y.U. J. Legis. & Pub. Pol'y 177
    , 186-187, 203-208 (2008)
    (hereinafter Jacobs & Crepet); Massing, supra at 22, 24.     By
    providing an official avenue for criminal history information
    and offering incentives for use of official CORI,14 the
    Legislature sought to balance a recognized need for broader
    access to criminal history information with a desire to minimize
    reliance on inaccurate or unauthorized criminal history
    information sources.    See Governor Patrick Signs Strong Anti-
    Crime Package to Protect Public Safety, Expand Job
    14
    The reforms offer protection from negligent hiring claims
    based on failure to check other sources of criminal history, and
    from claims stemming from adverse employment decisions based on
    erroneous CORI. See St. 2010, c. 256, § 21. In contrast, if an
    employer relies on information from a private company, it does
    not receive protection from negligent hiring claims.
    16
    Opportunities, State House News Service, Aug. 6, 2010
    (legislation "ensures law enforcement agencies, employers and
    housing providers have access to accurate and complete records
    in appropriate circumstances"); State House News Service, July
    30, 2010 (statement of Sen. Cynthia S. Creem on Senate Doc. No.
    2583) ("There is no accountability or reliability.    This bill
    would allow for a web-based program to give potential employers
    access to information that is accurate and consistent"); State
    House News Service, Nov. 18, 2009 (statement of Sen. Creem on
    Senate Doc. No. 2210) ("The bill encourages users to conduct
    their background checks through this system and not any other").
    See also Cheney, Record Access Debate Juxtaposes Needs of Ex-
    Prisoners, Employers, State House News Service, July 27, 2009.
    Second, the Legislature implemented procedural protections
    for defendants seeking employment by limiting when employers may
    ask about criminal history and requiring employers to share
    criminal history information with applicants.15,16   See G. L.
    15
    The reforms also improved the processes for correcting
    inaccurate information on a CORI record and filing a complaint
    for violations of the CORI statute, and created a self-auditing
    mechanism for individuals to receive reports on access to their
    records. See G. L. c. 6, §§ 168, 175; St. 2010, c. 256, §§ 12,
    21, 35.
    16
    Employers may not ask about criminal   history until after
    the initial written job application, unless   such information is
    required by law for the particular job (the   so-called "ban the
    box" provision). See G. L. c. 151B, § 4 (9    1/2); St. 2010,
    c. 256, § 101; Massing, supra at 23.
    17
    c. 6, § 171A; St. 2010, c. 256, § 19.     These protections were
    intended to minimize the discriminatory use of CORI information
    by employers and, again, promote accuracy of information where
    criminal history is considered.   See Massing, supra at 23 (so-
    called "ban-the-box" provision "forces employers to consider ex-
    offenders' job qualifications on the merits, rather than
    automatically reject applicants who honestly answer the
    [criminal history] question in the affirmative").
    Third, the Legislature made changes to the sealing
    provisions by enabling earlier automatic sealing under G. L.
    c. 276, § 100A, and expanding discretionary sealing to a broader
    class of nonconvictions.   The shortened waiting periods for
    automatic sealing17 reflect the consensus of recidivism research
    that "past convictions followed by a lengthy period of law-
    abiding conduct simply are not relevant in predicting future
    criminal activity or assessing credibility."    Massing, supra at
    23.   See State House News Service, Nov. 18, 2009 (statement of
    Sen. Creem on Senate Doc. No. 2210) ("Research tells us that ex-
    offenders who don't commit crimes in these timeframes are just
    as likely to reoffend as anyone else").    Further, where
    17
    The reforms shortened the waiting periods for eligibility
    for automatic sealing under G. L. c. 276, § 100A, from 15 years
    to 10 years for eligible felonies, and from 10 years to 5 years
    for eligible misdemeanors, and count time served on probation or
    parole toward the waiting period. See St. 2010, c. 256, § 128.
    18
    continuances without a finding previously had been excluded as a
    category of dismissed cases eligible for sealing under § 100C,
    their addition through the 2010 reform suggests that the
    Legislature specifically intended to make earlier sealing more
    widely available.   See G. L. c. 276, § 100C, as amended by
    St. 2010, c. 256, § 131.   These reforms, coupled with the
    procedural protections aimed at minimizing discrimination in the
    hiring process, strongly indicate that the Legislature was
    concerned with the collateral consequences of criminal records
    and sought to make sealing broadly available to individuals
    whose criminal histories or records no longer presented concerns
    of recidivism. See State House News Service, July 31, 2010
    (statement of Rep. Christine Canavan on Senate Doc. No. 2583)
    ("This is a bill that's all about [a] second chance at what all
    of us want, a good job, a good wage, and the ability to raise a
    family").   Cf. In re Kollman, 
    210 N.J. 557
    , 568 (2012).     In
    light of these expanded opportunities for sealing, the
    Legislature also granted criminal justice agencies immediate and
    automatic access to sealed and nonsealed CORI information,
    further indicating that the Legislature anticipated that more
    criminal records might be sealed following the reforms.18     See
    18
    Prior to the 2010 reforms, criminal justice agencies
    could see that a sealed record existed, but they needed to
    petition a court in order to view its contents. See Quirion &
    19
    G. L. c. 6, § 172 (a) (1); G. L. c. 276, § 100D; St. 2010,
    c. 256, §§ 21, 133.19
    Together, these reforms reflect what has been articulated
    widely in criminal justice research:   that gainful employment is
    crucial to preventing recidivism, and that criminal records have
    a deleterious effect on access to employment.    See Massing,
    supra at 24.   See generally Pager, The Mark of a Criminal
    Record, 108 Amer. J. of Soc. 937 (2003).    Sealing is a central
    means by which to alleviate the potential adverse consequences
    in employment, volunteering, or other activities that can result
    from the existence of such records.    See G. L. c. 276, § 100A,
    fifth par.; G. L. c. 276, § 100C, fourth par.
    Overall, the legislative history unmistakably suggests that
    the Legislature's intent in enacting the 2010 reforms was to
    Russo, Sealing Criminal Records 8 (Mass. Cont. Legal Educ.
    2009).
    19
    Another justification for changes to the sealing
    provisions was the concern among legislators that allowing
    criminal records to be available without limit would impose
    further punishment than the underlying crimes merited. See
    State House News Service, July 31, 2010 (statement of Rep.
    Eugene O'Flaherty on Senate Doc. No. 2583) ("The idea is to keep
    the time frame briefer and stop the further punishment of what
    you've already paid for"); State House News Service, July 30,
    2010 (statement of Sen. Harriette L. Chandler on Senate Doc. No.
    2583) ("These people have served their time but the stigma of
    jail time remains, and this bill will help them become full-
    fledged members of society again"); Office of Governor Deval
    Patrick, Patrick Administration Announces CORI Reforms, State
    House News Service, Jan. 11, 2008 (statement by Gov. Patrick)
    ("CORI was never intended to turn every offense into a life
    sentence").
    20
    recalibrate the balance between protecting public safety and
    facilitating the reintegration of criminal defendants by
    removing barriers to housing and employment.20   See House Speaker
    Robert A. DeLeo, House Passes Criminal Offender Record
    Information Reform, State House News Service, May 26, 2010;
    State House News Service, Nov. 18, 2009 (statement of Sen. Creem
    on Senate Doc. No. 2210) ("This bill strikes a great balance
    . . . between providing information that the public has a right
    to know and protecting people's privacy").
    20
    Legislators emphasized the positive impact that the
    gainful employment of former criminal defendants can have on
    both preventing recidivism and benefiting the community at
    large. See State House News Service, Nov. 18, 2009 (statement
    of Sen. Sonia R. Chang-Diaz on Senate Doc. No. 2210) ("No work
    makes a lot of people return to crime, drugs, prison"); State
    House News Service, May 26, 2010 (statement of Rep. O'Flaherty
    on House Doc. No. 4703) ("This proposal is grounded in facts, is
    smart on crime, and is protective of the population. . . . It is
    hard for individuals to assimilate back into neighborhoods when
    they are unable to get work"). This was also the governor's
    message in his advocacy on the issue. See Governor Patrick
    Signs Strong Anti-Crime Package to Protect Public Safety, Expand
    Job Opportunities, State House News Service, Aug. 6, 2010 ("The
    best way to break the cycle of recidivism is to make it possible
    for people to get a job . . . . This legislation . . . helps
    people get back to work so they can support their families");
    Massachusetts Exec. Order 495 (Jan. 11, 2008) ("[T]he
    Commonwealth has compelling interests in . . . empowering
    individuals to obtain gainful employment and housing"). In
    furtherance of this message, CORI reform was at times framed as
    an economic bill, stimulating employment and full economic
    participation by reducing barriers. See Governor Patrick Signs
    Strong Anti-Crime Package to Protect Public Safety, supra; State
    House News Service, July 30, 2010 (statement of Sen. Cynthia S.
    Creem on Senate Doc. No. 2583); CORI Reform Supporters Push for
    Record Overhaul, State Capitol Briefs, State House News Service,
    June 3, 2009.
    21
    Given these clearly expressed legislative concerns
    regarding the deleterious effects of criminal records on
    employment opportunities for former criminal defendants, and the
    explicit expansion of opportunities for sealing to minimize the
    adverse impact of criminal records, it is apparent that the test
    articulated in Doe, 420 Mass. at 151, serves to frustrate rather
    than further the Legislature's purpose by imposing too high a
    burden of proof on the defendant and articulating unhelpful
    factors for the defendant to determine how to meet his or her
    burden.     Consequently, it is proper for us to revisit the
    meaning of "substantial justice" to ensure that we are
    interpreting the statute so as to give effect to present
    legislative intent.     See Wolfe, 440 Mass. at 704.
    c.   New standard.   Given the extent to which Doe frustrates
    the legislative intent behind the recent reforms to the sealing
    provisions, it is necessary to begin our analysis at the same
    point at which the Pokaski court did:     asking whether the First
    Amendment is indeed implicated by G. L. c. 276, § 100C, second
    par.
    "[A]lthough we give respectful consideration to such lower
    Federal court decisions as seem persuasive," Commonwealth v.
    Hill, 
    377 Mass. 59
    , 61 (1979), quoting Commonwealth v. Masskow,
    
    362 Mass. 662
    , 667 (1972), "we are not bound by decisions of
    Federal courts except the decisions of the United States Supreme
    22
    Court on questions of Federal law."     Commonwealth v. Montanez,
    
    388 Mass. 603
    , 604 (1983).   Because the United States Supreme
    Court has yet to address whether the records of criminal cases
    that have been dismissed or subject to nolle prosequi are
    entitled to a First Amendment presumption of access, we are not
    bound by any particular conclusion.21
    We turn now to the two-step analysis set forth by the
    Supreme Court to determine whether a First Amendment presumption
    of access applies.   See Press-Enterprise Co. v. Superior Court,
    
    478 U.S. 1
    , 8-9 (1986) (Press-Enterprise II).
    First, we "consider[ ] whether the place and process have
    historically been open to the press and general public."     Press-
    Enterprise II, 
    478 U.S. at 8
    .   At the core of the First
    Amendment right of access is the criminal trial proceeding,
    whose openness has been an "indispensable attribute of an Anglo-
    21
    It is worth observing that neither the First Circuit nor
    the District of Massachusetts has revisited the question of
    access to the records of closed criminal cases for more than
    twenty years. See Globe Newspaper Co. v. Fenton, 
    819 F. Supp. 89
    , 100-101 (D. Mass. 1993) (denial of "public access to court-
    maintained alphabetical indices of defendants in closed criminal
    cases without an individual judicial determination . . . that a
    particular defendant's name must be sealed or impounded to serve
    a compelling state interest" violates First Amendment). It is
    indisputable that our society has changed drastically since
    either we or the Federal courts have given great thought to the
    consequences of sealing. Clearly, the issue is ripe for
    revisiting, and we are not concerned that in so doing we are
    disturbing well-settled jurisprudence that remains readily
    applicable.
    23
    American trial" since time immemorial, Richmond Newspapers, Inc.
    v. Virginia, 
    448 U.S. 555
    , 569 (1980) (plurality opinion), and
    whose value is ensuring the accountability of the judiciary to
    the public.   See Globe Newspaper Co. v. Superior Court, 
    457 U.S. 596
    , 604-606 (1982).   Court records also historically have been
    accessible to citizens of the Commonwealth, for the same reason.
    Republican Co. v. Appeals Court, 
    442 Mass. 218
    , 222 (2004).     See
    Boston Herald, Inc. v. Sharpe, 
    432 Mass. 593
    , 604 (2000);
    Ottaway Newspapers, Inc. v. Appeals Court, 
    372 Mass. 539
    , 546
    (1977).   See also Roe v. Attorney Gen., 
    434 Mass. 418
    , 435
    (2001), citing Globe Newspaper Co. v. Fenton, 
    819 F. Supp. 89
    ,
    91, 100-101 (D. Mass. 1993).   But see Cowley v. Pulsifer, 
    137 Mass. 392
    , 395-396 (1884) (certain papers filed in court not
    open to public inspection).    However, we have long recognized
    that some classes of court records should not be available for
    public review, such as records relating to cases brought in
    juvenile court, see Commonwealth v. Gavin G., 
    437 Mass. 470
    ,
    473-475 (2002), citing G. L. c. 119, §§ 60, 60A, and 65, G. L.
    c. 276, §§ 100 and 100B, and Police Comm'r of Boston v.
    Municipal Court of the Dorchester Dist., 
    374 Mass. 640
    , 652, 667
    (1978), and that court records properly can be impounded and
    made unavailable for public inspection upon a showing of good
    cause, see Republican Co., supra at 223, and cases cited.
    Further, by statute, the records of certain completed criminal
    24
    cases may not be presumptively open for public view in the same
    way as the court room or the filings in an ongoing criminal
    prosecution.   See St. 1972, c. 805 (introducing CORI statutory
    scheme limiting public access to criminal records); St. 1971,
    c. 686 (introducing statutory sealing of certain criminal
    records).
    Importantly, the elements of the criminal judicial process
    that we have historically recognized as open to the press and
    the general public are not affected by the sealing of criminal
    records that occurs by way of G. L. c. 276, § 100C:
    "The public's ability to attend a criminal trial is
    not hindered. The media's right to report on the
    court proceedings is not diminished. The statute does
    not restrict the media's right to publish truthful
    information relating to the criminal proceedings that
    have been sealed. . . . [Indeed,] the public had a
    right of access to any court record before, during,
    and for a period of time after the criminal trial
    [until the request for sealing was granted]."
    State ex rel. Cincinnati Enquirer v. Winkler, 
    101 Ohio St. 3d 382
    , 385 (2004).   Accordingly, we conclude that the records of
    closed cases resulting in certain nonconvictions have not been
    open historically in the same sense as other, constitutionally
    cognizable elements of criminal proceedings.
    Second, we consider "whether public access plays a
    significant positive role in the functioning of the particular
    process in question."   Press-Enterprise II, 
    478 U.S. at 8
    ,
    citing Globe Newspaper Co., 
    457 U.S. at 606
    .   Here, we again
    25
    answer in the negative.    There is no indication that the
    availability of records of criminal cases that have been closed
    after nonconviction "enhances . . . the basic fairness of the
    criminal trial and the appearance of fairness," as the openness
    of criminal trials does.    Press-Enterprise II, supra at 9,
    quoting Press-Enterprise Co. v. Superior Court, 
    464 U.S. 501
    ,
    508 (1984) (Press-Enterprise I).    The First Amendment
    presumption of openness stems in large part from the goal of
    "making the operations of government institutions subject to
    effective public scrutiny," see Fenton, 
    819 F. Supp. at 94-95
    ,
    and the sealing of a small subset of criminal records after the
    cases have closed does not truly impede the functioning of this
    process.   See Winkler, 101 Ohio St. 3d at 385.   Sealed records
    are available to a number of entities and licensing commissions
    that, in the Legislature's determination, may have a particular
    need to know about such information.    See G. L. c. 6, §§ 172-
    178B.   Further, sealing does not compromise law enforcement or
    criminal justice efforts because such records remain available
    to criminal justice agencies and may be used as relevant in
    subsequent criminal proceedings.   See G. L. c. 6, § 172; G. L.
    c. 276, § 100D.   See also G. L. c. 276, §§ 100A, 100B.
    Therefore, sealed records remain available in ways that are
    needed to preserve the integrity of the processes at issue.
    26
    As the Press-Enterprise II Court noted, "history and
    experience shape the functioning of governmental processes."
    Press-Enterprise II, 
    478 U.S. at 9
    .    Where "experience and
    logic" do not call for a First Amendment right of public access,
    the right does not attach.   See 
    id.
       It bears repeating that the
    class of records we are considering here is a narrow one:      the
    records of closed criminal proceedings that resulted in a
    dismissal or an entry of nolle prosequi.   We conclude that the
    records of closed criminal cases resulting in these particular
    dispositions are not subject to a First Amendment presumption of
    access, and therefore that the sealing of a record under G. L.
    c. 276, § 100C, need not survive strict scrutiny.   This
    conclusion, although at odds with that of the First Circuit and
    the implicit rationale of some of its sister circuits,22 is
    consistent with that of at least one other State supreme court,
    see State v. D.H.W., 
    686 So. 2d 1331
    , 1336 (Fla. 1996), and with
    22
    According to a recent opinion by the United States
    District Court for the District of Maryland, every Federal
    circuit court except the United States Courts of Appeal for the
    Federal Circuit and the Tenth Circuit has applied the Press-
    Enterprise II test and concluded that the First Amendment right
    of public access applies to "documents entered into evidence at
    a criminal trial or filed in connection with at least some types
    of substantive pretrial criminal proceedings." Center for
    Constitutional Rights v. Lind, 
    954 F. Supp. 2d 389
    , 402 (D. Md.
    2013). Of the cases cited for this proposition, however, only
    the First Circuit opinion, Globe Newspaper Co. v. Pokaski, 
    868 F.2d 497
     (1st Cir. 1989), explicitly pertains to the sealing of
    court records in closed criminal cases. See Lind, supra at 402
    n.11.
    27
    our own jurisprudence on impoundment, see, e.g., Republican Co.,
    442 Mass. at 222-223 (certain court documents not subject to
    First Amendment presumption may be impounded on lesser showing
    than required where constitutional right implicated).
    Although these records are not subject to a First Amendment
    presumption, we conclude that they are subject to a common-law
    presumption of public access.   See Nixon v. Warner
    Communications, Inc., 
    435 U.S. 589
    , 597 (1978) ("courts of this
    country recognize a general right to inspect and copy public
    records and documents, including judicial records and
    documents"); New England Internet Café, LLC v. Clerk of the
    Superior Court for Criminal Business in Suffolk County, 
    462 Mass. 76
    , 82-83 (2012), and cases cited.   See also Massachusetts
    Body of Liberties, art. 48 (1641) ("Every inhabitant of the
    Country shall have free liberty to search and review any rolls,
    records or registers of any Court or office").    Although this
    common-law presumption is of paramount importance, like its
    constitutional counterpart, it is not absolute.   See Nixon,
    
    supra at 597-598
    ; Sharpe, 432 Mass. at 604.   Rather, it may be
    restricted on a showing of "good cause."   New England Internet
    Café, LLC, supra at 83, citing Republican Co., 442 Mass. at 223.
    Our conclusion that only a common-law presumption of public
    access applies enables us to depart from the exacting
    constitutional standard requiring narrowly tailored means toward
    28
    achieving a compelling government interest.     Consequently, we no
    longer will require that a defendant seeking sealing under G. L.
    c. 276, § 100C, second par., prove "that the value of sealing
    . . . clearly outweighs the constitutionally-based value of the
    record remaining open to society."     Doe, 420 Mass. at 151.
    Instead, we interpret the legislative directive that
    "substantial justice [will] best be served" by sealing to mean
    that the defendant must establish that good cause exists for
    sealing.   See G. L. c. 276, § 100C.    This is consistent with our
    case law regarding the appropriate substantive standard where a
    common-law presumption applies.   See, e.g., New England Internet
    Café, LLC, 462 Mass. at 78, 83; Republican Co., 442 Mass. at 223
    ("The public's right of access to judicial records . . . may be
    restricted, but only on a showing of 'good cause'"), citing
    Sharpe, 432 Mass. at 604; Newspapers of New England, Inc. v.
    Clerk-Magistrate of the Ware Div. of the Dist. Court Dep't, 
    403 Mass. 628
    , 631-632, 637-638 (1988), cert. denied, 
    490 U.S. 1066
    (1989), and cases cited.23   Although a good cause analysis
    23
    This test is analogous to the test employed for
    impoundment of certain court records, which raises similar
    concerns of privacy and public access. See Boston Herald, Inc.
    v. Sharpe, 
    432 Mass. 593
    , 604 n.22 (2000), quoting Rule 7 of the
    Uniform Rules on Impoundment Procedure (West 2000). Where we
    have recognized a common-law presumption of access in a
    particular court record, we have employed a "good cause"
    standard to determine when impoundment is permissible. See
    Republican Co. v. Appeals Court, 
    442 Mass. 218
    , 223 (2004). See
    also New England Internet Café, LLC v. Clerk of the Superior
    29
    requires consideration of similar factors as an analysis where
    the First Amendment is implicated, see Republican Co., supra at
    223 n.8; Sharpe, 432 Mass. at 605 n.24, the weight of the scales
    is more balanced, and the burden on the defendant somewhat
    lessened.   See New England Internet Café, LLC, supra at 83.
    Nonetheless, the basic framework remains the same:   sealing may
    occur only where good cause justifies the overriding of the
    general principle of publicity.24   Cf. Republican Co., supra at
    223.
    Court for Criminal Business in Suffolk County, 
    462 Mass. 76
    , 83-
    84 (2012) (impoundment requires showing of "good cause");
    Newspapers of New England, Inc. v. Clerk-Magistrate of the Ware
    Div. of the Dist. Court Dep't, 
    403 Mass. 628
    , 632 (1988), cert.
    denied, 
    490 U.S. 1066
     (1989), quoting H.S. Gere & Sons, Inc. v.
    Frey, 
    400 Mass. 326
    , 329 (1987) (search warrant affidavits,
    entitled to common-law presumption, may be impounded "when
    justice so requires"; this requires judge to "balance the
    parties' privacy concerns against the general principle of
    publicity" to determine if "'good cause' to order the
    impoundment exists"). The broader scope of sealing presents
    somewhat different consequences and has an impact on different
    interests than impoundment does, and judges must be cognizant of
    these heightened consequences in conducting a good cause
    analysis. See Pixley v. Commonwealth, 
    453 Mass. 827
    , 836 n.12
    (2009) (discussing difference between sealing and impoundment).
    24
    It is worth discussing briefly the first paragraph of
    G. L. c. 276, § 100C, although it is not at issue here. That
    paragraph provides for mandatory sealing following the
    completion of a criminal case that ends in a finding of not
    guilty, a finding of no probable cause, or a failure to indict
    by a grand jury. See id. In Pokaski, 
    868 F.2d at 509-511
    , the
    United States Court of Appeals for the First Circuit held that
    this automatic, mandatory sealing of cases violated the First
    Amendment presumption of public access to court records with
    regard to cases ending in "not guilty" or "no probable cause"
    findings, but not with regard to cases ending in "no bill" from
    30
    a grand jury. The Pokaski court indicated, however, that
    discretionary sealing of such cases would be constitutional
    where the judge has made "specific, on the record findings that
    sealing [is] necessary to effectuate a compelling governmental
    interest" -- in other words, where the standard set forth in
    that opinion for G. L. c. 276, § 100C, second par., is
    satisfied. See id. at 511.
    Following Pokaski and our adoption of the Pokaski reasoning
    in Doe, 420 Mass. at 149, the District Court Department of the
    Trial Court determined that, with the exception of "no bill"
    cases, which were not disturbed by these decisions, it would
    seal criminal records under either paragraph of G. L. c. 276,
    § 100C, pursuant to the standard set forth in Doe. See The
    Administrative Office of the District Court, Guide to Public
    Access, Sealing & Expungement of District Court Records, at 13,
    13 n.42, 17, 42-44 (rev. Sept. 2013) (hereinafter Guide to
    Public Access). Accordingly, rather than automatically sealing
    cases resulting in a finding of "not guilty" or "no probable
    cause," the District Court requires a defendant to file a
    petition for sealing and demonstrate that "the value of sealing
    . . . clearly outweighs the constitutionally-based value of the
    record remaining open to society." Doe, supra at 151. See
    Guide to Public Access, supra. Sealing may occur only after a
    judge makes specific findings on the record that this standard
    has been met. See Doe, supra at 152-153; Guide to Public
    Access, supra. If the petition is granted, the District Court
    judge signs a form which the defendant may then provide to the
    probation department for sealing of his or her record there.
    See Guide to Public Access, supra.
    We suspect that other trial courts in the Commonwealth also
    may be taking this approach of employing one process and
    substantive standard for sealing decisions, regardless of
    whether the case resulted in a finding of not guilty, a finding
    of no probable cause, a dismissal, or an entry of nolle
    prosequi. See Guide to Public Access, supra. Because sealing
    under G. L. c. 276, § 100C, first par., is not directly at issue
    in this case, we decline to extend our holding and the analysis
    we employ to that portion of the statute. However, until the
    Legislature revisits the language of G. L. c. 276, § 100C, first
    par., or until the issue of its interpretation comes before us,
    we observe that the solution adopted by the District Court is a
    reasonable one, as long as it is modified consistent with our
    holding in this case: that sealing may occur where good cause
    justifies the overriding of the general principle of publicity.
    31
    In assessing whether the defendant has established good
    cause for sealing his or her record, judges must balance the
    interests at stake.    Cf. Republican Co., 442 Mass. at 223;
    Sharpe, 432 Mass. at 604-605, and cases cited.    If, after
    balancing those interests, the judge determines that the
    defendant has done so, the substantial justice standard will be
    satisfied.    This test achieves the necessary balance between the
    common-law presumption of access and the privacy interests at
    stake.25
    Other jurisdictions with discretionary sealing statutes or
    judicial standards for sealing have adopted such balancing
    tests.     See, e.g., 
    Fla. Stat. Ann. § 943.045
    (19) (West Supp.
    2014); 
    Ohio Rev. Code Ann. § 2953.52
    (B)(2)(d) (West 2006 & Supp.
    2014) (in determining whether sealing is appropriate, judge must
    consider statutory factors and "[w]eigh the interests of the
    person in having the official records pertaining to the case
    sealed against the legitimate needs, if any, of the government
    to maintain those records"); Johnson v. State, 
    50 P.3d 404
    , 406
    (Alaska Ct. App. 2002), quoting Anchorage v. Anchorage Daily
    25
    It is only logical that the standard for the closure of a
    court record from public view after the completion of the
    criminal proceeding be a lesser one than that for closure of the
    criminal proceeding itself. Yet the standard articulated in Doe
    and Pokaski is essentially the same standard as articulated for
    closure of ongoing judicial proceedings in criminal cases. See,
    e.g., Commonwealth v. Cohen (No. 1), 
    456 Mass. 94
    , 107 (2010),
    and cases cited.
    32
    News, 
    794 P.2d 584
    , 590 (Alaska 1990) ("In cases where there is
    no express exception to the state's disclosure laws, we balance
    'the public interest in disclosure on the one hand, and the
    privacy and reputation interests of the affected individuals
    together with the government's interest in confidentiality, on
    the other,'" and in cases involving criminal records, court
    "balance[s] the public's right to know about an individual's
    past crimes against the convicted individual's right to
    privacy"); D.H.W., 
    686 So. 2d at 1336
     ("policy of public access
    to old records must be weighed against the long-standing public
    policy of providing a second chance to criminal defendants who
    have not been adjudicated guilty"); In re Kollman, 210 N.J. at
    577 ("judges will balance . . . [articulated] factors as they
    decide whether expungement [akin to sealing] serves the public
    interest in a particular case" and will "weigh the risks and
    benefits to the public of allowing or barring expungement");
    Winkler, 101 Ohio St. 3d at 384-385 (discussing Ohio balancing
    test).
    We turn now to what this balancing test will entail.
    Judges should begin by recognizing the public interests at
    stake.   The public has a general right to know so that it may
    hold the government accountable for the proper administration of
    justice.   See Nixon, 
    435 U.S. at 598
    ; Pokaski, 
    868 F.2d at 502
    ;
    George W. Prescott Publ. Co. v. Register of Probate for Norfolk
    33
    County, 
    395 Mass. 274
    , 279 (1985).     As this court acknowledged
    in Doe, 420 Mass. at 151, "[e]ven [where] a case has not been
    prosecuted, information within a criminal record may remain
    useful" to the public.
    Next, judges evaluating a petition for sealing must
    recognize the interests of the defendant and of the Commonwealth
    in keeping the information private.    These interests include the
    compelling governmental interests in reducing recidivism,
    facilitating reintegration, and ensuring self-sufficiency by
    promoting employment and housing opportunities for former
    criminal defendants.     See DeLeo, House Passes Criminal Offender
    Record Information Reform, State House News Service, supra;
    Massing, supra at 23-24.     Where there is persuasive evidence
    that employers and housing authorities consider criminal history
    in making decisions, there is now a fully articulated
    governmental interest in shielding criminal history information
    from these decision makers where so doing would not cause
    adverse consequences to the community at large.26    See Globe
    26
    The corollary that the sealing of nonconvictions does not
    have deleterious effects on the safety of the community is
    evidenced by the fact that, according to one national survey,
    the vast majority of States either permit the sealing of
    nonconviction information or do not make such information
    available to the public at all. See Mukamal & Samuels,
    Statutory Limitations on Civil Rights of People with Criminal
    Records, 
    30 Fordham Urb. L.J. 1501
    , 1509-1510 (2003) (forty
    States permit expungement/sealing of some or all nonconviction
    criminal records, whereas only sixteen permit sealing of some
    34
    Newspaper Co., 439 Mass. at 384; Doe, 420 Mass. at 146, 151.
    Given the evidence of the long-term collateral consequences of
    criminal records, judges may take judicial notice that the
    existence of a criminal record, regardless of what it contains,
    can present barriers to housing and employment opportunities.
    See Pokaski, 
    868 F.2d at 505-506
    ; Fenton, 
    819 F. Supp. at 97
    .
    See also Rasmusen, Stigma and Self-Fulfilling Expectations of
    Criminality, 
    39 J.L. & Econ. 519
    , 519 (1996) ("A convicted
    criminal suffers not only from public penalties but from stigma,
    the reluctance of others to interact with him economically and
    socially").   These concerns are heightened by the immediate and
    effectively permanent availability of criminal history
    information on the Internet.   See Jacobs & Crepet, supra.
    With these interests in mind, we turn next to the factors
    relevant to conducting this balancing, noting at the outset that
    judges may consider any relevant information in weighing the
    interests at stake.   See New England Internet Café, LLC, 462
    Mass. at 92 ("'good cause' analysis is sufficiently flexible" to
    allow consideration of any factors relevant to specific facts of
    case); Globe Newspaper Co., petitioner, 
    461 Mass. 113
    , 122
    (2011) (under good cause standard, judge must "consider and
    conviction records). See also United States Dep't of Justice v.
    Reporters Comm. for Freedom of the Press, 
    489 U.S. 749
    , 754 n.2
    (1989).
    35
    balance the relevant factors that apply to a particular case").
    At a minimum, judges should evaluate the particular
    disadvantages identified by the defendant arising from the
    availability of the criminal record; evidence of rehabilitation
    suggesting that the defendant could overcome these disadvantages
    if the record were sealed; any other evidence that sealing would
    alleviate the identified disadvantages; relevant circumstances
    of the defendant at the time of the offense that suggest a
    likelihood of recidivism or of success; the passage of time
    since the offense and since the dismissal or nolle prosequi; and
    the nature of and reasons for the particular disposition.     We
    consider each of these factors in greater detail.27
    First, of central importance are the disadvantages the
    defendant claims to face due to the availability of his or her
    criminal record.   Although the defendant need not establish a
    risk of specific harm, contrast Doe, 420 Mass. at 152, he or she
    must allege with sufficient particularity and credibility some
    disadvantage stemming from CORI availability that exists at the
    time of the petition or is likely to exist in the foreseeable
    future.28   This can include, but is not limited to, a risk of
    27
    Although we have numbered the factors here for ease of
    comprehension, this list is not exhaustive, and the factors
    should be tailored appropriately to the particular circumstances
    of each case.
    36
    unemployment, underemployment, or homelessness attributable to
    CORI availability; a demonstrated desire to pursue an occupation
    in which employers have access to nonconviction records; an
    impeded ability to participate in community or volunteer
    activities due to CORI availability; or the potential for
    reduced opportunities for economic or professional advancement
    due to CORI availability.   It may also involve a demonstration
    that under- or unemployment, despite efforts to achieve gainful
    employment, has led the defendant to rely on public assistance
    to support him or herself, and his or her family.29   As noted
    above, judges may take judicial notice of the well-known
    consequences for employment and housing prospects from the
    existence of a criminal record.
    Second, evidence of rehabilitation should be considered in
    conjunction with the judge's assessment of whether sealing would
    28
    As the facts of this case demonstrate, it may be
    difficult to attribute causation to nonconvictions where a
    defendant has convictions or other criminal matters on his or
    her CORI. It is unrealistic, however, to require a defendant to
    prove causation in any circumstance, and instead, we entrust the
    assessment of a plausible relationship between CORI availability
    and the alleged adversity, and the extent to which the alleged
    adversity may be relieved by the sealing of the particular
    nonconviction at issue, to the sound discretion of the judge.
    29
    This consideration is particularly important where we
    have recognized a compelling State interest in ensuring that
    parents are able to support their children. See L.W.K. v.
    E.R.C., 
    432 Mass. 438
    , 446 (2000); Gray v. Commissioner of
    Revenue, 
    422 Mass. 666
    , 675 (1996), quoting Duranceau v.
    Wallace, 
    743 F.2d 709
    , 711 (9th Cir. 1984).
    37
    assist the defendant in overcoming the identified disadvantages.
    Employment attempts, community or civic engagement, successful
    completion of a probationary period or a sobriety or mental
    health treatment, lack of further contact with the criminal
    justice system, or other accomplishments may weigh in favor of
    sealing by demonstrating that the defendant bears a low risk of
    recidivism and a likelihood of success in future employment.
    See In re Kollman, 210 N.J. at 576-577.   This evidence of
    rehabilitation can begin from the date of the alleged offense,
    and need not be limited to the date of the disposition, given
    the significant passage of time that can occur between these
    events.30
    Third, judges should consider other evidence on whether
    sealing would alleviate the identified disadvantages.   In this
    respect, it may be useful to consider the nature of the
    underlying crime, the stigma or stereotypes attached to it, and
    whether the defendant would be benefited by the sealing of the
    record without posing an additional safety threat to the
    30
    This factor may place the defendant in somewhat of a
    "Catch-22" situation, in that sealing is intended to enable
    rehabilitation and reintegration where a criminal record impedes
    such progress. Nonetheless, the defendant should be able to
    show some meaningful effort toward rehabilitation, even in the
    face of the barriers that the availability of his or her
    criminal record may impose.
    38
    community.31   Similarly, where the crime or the case was
    newsworthy, the judge should consider whether the defendant
    maintains any sense of privacy, such that sealing could still
    have a positive impact.32
    Fourth, consideration of the defendant's circumstances at
    the time of the offense may prove instructive in assessing his
    or her likelihood of recidivism or success.   For example,
    significant criminal justice research suggests that younger
    individuals have a great capacity for rehabilitation and should
    not face the harshest consequences for their youthful
    indiscretions.   See Diatchenko v. District Attorney for the
    Suffolk Dist., 
    466 Mass. 655
    , 669-671 (2013).   On the other
    hand, a history of prior criminal activity leading up to the
    offense weighs against sealing, as it suggests a greater
    likelihood of reoffense.
    31
    It is no longer necessary, however, to consider the value
    to law enforcement of keeping the record open to the public.
    See Police Comm'r of Boston v. Municipal Court of the Dorchester
    Dist., 
    374 Mass. 640
    , 656 (1978). Under the revised CORI
    framework, law enforcement have automatic access to sealed and
    unsealed records. See G. L. c. 276, § 100D. See also G. L.
    c. 6, §§ 167, 172 (a) (1). Cf. State v. Noel, 
    101 Wash. App. 623
    , 628 (2000).
    32
    Where the defendant is a public figure, a different
    analysis may be necessary. Cf. Sharpe, 432 Mass. at 611-612.
    As those facts are not before us, we decline to discuss this
    analysis further.
    39
    Fifth, the passage of time since the date of the offense
    and the date of the dismissal or nolle prosequi is an important
    factor that can weigh in favor of either interest.   If sealing
    is sought immediately following the disposition, there may be
    concerns that the public has not had sufficient opportunity for
    access, and that the defendant may be likely to reoffend.     With
    the passage of at least some time, however, the potential damage
    resulting from public availability is done, and the record may
    exist in the databases of third-party background check services,
    immune in practice (but not in law) from sealing.    See Doe, 420
    Mass. at 152; Calvert & Bruno, When Cleansing Criminal History
    Clashes with the First Amendment and Online Journalism:     Are
    Expungement Statutes Irrelevant in the Digital Age?, 
    19 CommLaw Conspectus 123
    , 123-124 (2010).   But see G. L. c. 93, § 54
    (requiring background check services to update records).     In
    addition, as the passage of time since the offense lengthens,
    the risk of recidivism lessens, and the case for enabling full-
    fledged participation in the workforce becomes even stronger and
    the burden on the public weaker.33   See Police Comm'r of Boston,
    
    374 Mass. at 658
     (after time, maintenance of records "cannot be
    said to serve any valid law enforcement purpose").
    33
    Once the defendant has reached the five- or ten-year
    marks from the date of the disposition, he or she likely will be
    eligible for automatic sealing under G. L. c. 276, § 100A.
    40
    Sixth, the nature of and reasons for the disposition,
    meaning whether the case was dismissed with prejudice, without
    prejudice, as part of an agreed-upon disposition, or as the
    result of a nolle prosequi, should be considered.     Cf. N.J.
    Stat. Ann. § 2C:52-2(a)(2) (West Supp. 2014); 
    Ohio Rev. Code Ann. § 2953.52
    (B)(2) (West 2006 & Supp. 2014).     Defendants who
    were subject to wrongful accusations present the strongest case
    for sealing.   See Commonwealth v. Roberts, 
    39 Mass. App. Ct. 355
    , 358 (1995) ("It is peculiarly unjust to saddle an
    individual with a record in a case that should never have been
    begun").   Dismissals after admission of guilt and periods of
    probationary conditions may require more evidence of
    demonstrated rehabilitation.
    d.     Application of new standard.   For the purpose of
    providing guidance to the lower courts on how to apply the
    balancing test we announce today, we consider how the defendant
    in this case would fare under the test, recognizing that his
    record has already been sealed under G. L. c. 276, § 100A.
    First, the defendant alleged specific difficulties in
    obtaining employment, including noting that he had applied to
    over 300 positions and obtained a small number of interviews,
    identifying specific employers who had rejected his applications
    and specific challenges he faced in obtaining employment or
    educational opportunities in his chosen field of social work.
    41
    He also alleged that because of his OUI charge, he was unable to
    resume his prior work as a commercial truck driver, and instead
    has had to pursue new career opportunities.   The Commonwealth
    contends that the defendant's prior criminal history, portions
    of which at the time of his petition for sealing had not yet
    been sealed and which reflected long-past firearm and drug
    convictions, was the basis for his employment challenges.34    The
    defendant's prior, serious criminal history weighs against
    sealing here, but it is notable that these convictions occurred
    over twenty years ago.   We therefore do not find it dispositive
    that the defendant cannot demonstrate that the specific charges
    he seeks to seal are the ones that have prevented his
    employment, and consider his allegations sufficient to
    demonstrate meaningful employment disadvantages stemming from
    the availability of his record.
    34
    The defendant pleaded guilty in 1995 to seven crimes
    arising out of two sets of indictments. These charges were for
    unlawful possession of a firearm, distribution of cocaine in a
    school zone, and criminal conspiracy. At the time of his
    petition for sealing of his OUI and property damage charges, the
    defendant indicated that portions of his CORI record had been
    sealed "administratively," presumably under G. L. c. 276,
    § 100A, but that his record still contained several dismissed
    charges from District Court, for which he would be petitioning
    for sealing separately. Although it appears that the
    defendant's record has since been sealed in full, it is unclear
    from the record before us whether the drug and firearms
    convictions from 1995 were sealed at the time of the instant
    petition, and it is further unclear what the defendant's
    criminal history is over-all. In conducting the balancing test
    we introduce here, it is important that the judge have a
    complete record of the defendant's criminal history.
    42
    Second, the defendant submitted significant evidence of
    rehabilitation, demonstrating his sobriety, his successful
    efforts to obtain at least occasional employment, his efforts
    toward self-improvement through enrollment in financial
    workshops, and his extensive volunteer work, which was
    corroborated by three letters of recommendation from individuals
    who work at the volunteer organizations.   The evidence on this
    factor weighs heavily toward sealing where the defendant seems
    clearly capable of contributing fully to society, and sealing
    would remove the barrier that prevents him from doing so.35
    This evidence, along with the fact that five years had passed
    between the date of the dismissal and the date of the
    defendant's petition, suggest minimal if any risk of recidivism.
    The Commonwealth urges us to place great weight on the
    defendant's admission to sufficient facts for a finding of
    guilty on the OUI charge and the accompanying charge of leaving
    the scene of property damage, and the subsequent dismissal of
    these charges only after a continuance without a finding.36
    35
    We are not persuaded by the Commonwealth's assertion that
    sealing would have no effect on his employment prospects because
    private background check services are available. Were we to
    accept this argument, sealing would never be justified. The
    operations of third-party providers who disregard sealing orders
    do not dictate our analysis.
    36
    This disposition was previously excluded from the sealing
    provision of G. L. c. 276, § 100C. See St. 2010, c. 256, § 131.
    43
    However, we are not persuaded that this factor outweighs the
    significant evidence of rehabilitation and disadvantages that
    may be remedied from sealing.   Accordingly, a judge properly
    could conclude that the defendant carried his burden of
    demonstrating that good cause exists to justify sealing.    The
    evidence presented by the defendant illustrates that the
    governmental interest of removing stigma to enable a
    rehabilitated individual to obtain gainful employment in his or
    her area of training or chosen profession would be well served
    here, and that there is little need to keep the defendant's
    record available for public inspection where so much time has
    passed.
    2.    Procedure for discretionary sealing under G. L. c. 276,
    § 100C.   We turn finally to the question of the procedure courts
    should employ with regard to petitions for sealing under G. L.
    c. 276, § 100C.   In Doe, 420 Mass. at 149-150, we adopted a two-
    stage hearing process suggested in Pokaski, 
    868 F.2d at 507-508
    ,
    for the resolution of petitions for sealing under G. L. c. 276,
    § 100C.
    The Commonwealth asks this court to affirm the two-stage
    hearing process because it enables judicial efficiency by
    providing for summary dismissal of sealing requests without a
    prima facie case and reserves only the potentially meritorious
    petitions for full hearings conducted with notice to the public.
    44
    In contrast, the defendant asserts that a one-stage hearing
    process is a more effective case management tool that promotes
    judicial economy and access to justice and does not depart from
    any procedural requirement imposed by Doe and Pokaski.       We agree
    with the defendant that an initial hearing may no longer be
    necessary, and accordingly modify the procedure articulated in
    Doe.
    Under the procedural framework set forth in Doe, after a
    defendant files a petition for sealing under G. L. c. 276,
    § 100C, the defendant must appear for an informal hearing at
    which he or she must make a prima facie case for sealing.37      Doe,
    420 Mass. at 149.    If a prima facie showing is not made, the
    petition is dismissed summarily.    Id.   If, however, the
    defendant makes an adequate showing, a second, more extensive
    hearing is held, with notice provided to the district attorney's
    office, the probation department, and the public.     Id. at 150.
    According to the parties, some courts have departed from
    this two-hearing process in the interest of judicial economy,
    opting instead to conduct a single, final hearing.    See Survey
    of Greater Boston Area Court Procedures for Criminal Record
    Sealing, Mass. Legal Services (Oct. 22, 2013).    Given that we
    announce today a lower standard for sealing and no longer
    37
    No notice is provided to the public or any other
    interested party of this initial hearing. See Doe, 420 Mass. at
    149-150.
    45
    require defendants to overcome the weight of a constitutional
    presumption, we conclude that an initial hearing may not be
    necessary.   We are satisfied that eliminating the requirement of
    an initial hearing will go far in improving judicial efficiency
    and minimizing the burden on pro se litigants without
    compromising public access to such determinations or depriving
    defendants of an adequate opportunity to be heard.38
    Where a defendant files a petition and accompanying
    documents setting forth facts that demonstrate good cause for
    overriding the presumption of public access to court records, a
    judge may determine on the pleadings whether a prima facie
    showing has been made.39   If such a showing is made, the petition
    should proceed to a hearing on the merits.   Notice of the
    hearing must be provided to the public and other interested
    parties, as detailed in Doe, 420 Mass. at 150.40   See United
    States v. Kravetz, 
    706 F.3d 47
    , 59 (1st Cir. 2013) ("It is
    axiomatic that protection of the right of access suggests that
    the public be informed of attempted incursions on that right.
    38
    Under this revised procedure, courts may hold a single
    sealing petition session, at which many such petitions are heard
    and resolved expeditiously.
    39
    In some cases, where a prima facie case is not made on
    the papers, a preliminary hearing may be desirable. We leave
    this determination to the discretion of the motion judge.
    40
    If a prima facie showing is not made, the sealing
    petition may be summarily dismissed on the pleadings. See Doe,
    420 Mass. at 149.
    46
    Providing the public with notice ensures that the concerns of
    those affected by a closure decision are fully considered");
    Globe Newspaper Co., 
    457 U.S. at
    609 n.25, quoting Gannett v.
    DePasquale, 
    443 U.S. 368
    , 401 (1979) (Powell, J., concurring)
    (public and press must have opportunity to be heard on "question
    of their exclusion" where case-by-case assessment employed).
    After hearing the arguments and balancing the interests at
    stake, if the judge is satisfied that good cause merits sealing,
    the judge must make "specific findings on the record setting
    forth the interests considered by the judge and the reasons for
    the order directing that such sealing occur."     Doe, 420 Mass. at
    152-153.   This requirement reflects the gravity of the decision
    and ensures that the common-law presumption of public access is
    afforded careful consideration.
    Conclusion.    The case is remanded for dismissal of the
    action as moot.
    So ordered.
    

Document Info

Docket Number: SJC 11542

Citation Numbers: 469 Mass. 296, 14 N.E.3d 182

Judges: Ireland, Spina, Cordy, Botsford, Gants, Duffly, Lenk

Filed Date: 8/15/2014

Precedential Status: Precedential

Modified Date: 11/10/2024

Authorities (26)

Johnson v. State , 2002 Alas. App. LEXIS 153 ( 2002 )

Blake v. Massachusetts Parole Board , 369 Mass. 701 ( 1976 )

Ottaway Newspapers, Inc. v. Appeals Court , 372 Mass. 539 ( 1977 )

Commonwealth v. Masskow , 362 Mass. 662 ( 1972 )

Massachusetts Commission Against Discrimination v. Liberty ... , 371 Mass. 186 ( 1976 )

Police Commissioner v. Municipal Court of Dorchester ... , 374 Mass. 640 ( 1978 )

Commonwealth v. Cohen , 456 Mass. 94 ( 2010 )

Globe Newspaper Company v. Daniel F. Pokaski, Etc. , 868 F.2d 497 ( 1989 )

Commonwealth v. Boe , 2010 Mass. LEXIS 116 ( 2010 )

ronald-d-duranceau-v-janet-s-wallace-program-administrator-of-the , 743 F.2d 709 ( 1984 )

Commonwealth v. Montanez , 388 Mass. 603 ( 1983 )

Ott v. Boston Edison Co. , 413 Mass. 680 ( 1992 )

Globe Newspaper Co. v. Superior Court, County of Norfolk , 102 S. Ct. 2613 ( 1982 )

Nixon v. Warner Communications, Inc. , 98 S. Ct. 1306 ( 1978 )

State v. DHW , 686 So. 2d 1331 ( 1996 )

George W. Prescott Publishing Co. v. Register of Probate , 395 Mass. 274 ( 1985 )

Commonwealth v. Hill , 377 Mass. 59 ( 1979 )

Rzeznik v. Chief of Police of Southampton , 374 Mass. 475 ( 1978 )

H.S. Gere & Sons, Inc. v. Frey , 400 Mass. 326 ( 1987 )

Press-Enterprise Co. v. Superior Court of Cal., Riverside ... , 104 S. Ct. 819 ( 1984 )

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