Glovsky v. Roche Bros. Supermarkets, Inc. , 469 Mass. 752 ( 2014 )


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    SJC-11434
    STEVEN M. GLOVSKY   vs.   ROCHE BROS. SUPERMARKETS, INC.
    Norfolk.    February 3, 2014. - October 10, 2014.
    Present:   Ireland, C.J., Spina, Cordy, Botsford, Gants, Duffly,
    & Lenk, JJ.1
    Massachusetts Civil Rights Act. Elections, Ballot.
    Constitutional Law, Elections. Civil Rights, Coercion.
    Practice, Civil, Election case, Civil rights, Motion to
    dismiss.
    Civil action commenced in the Superior Court Department on
    April 2, 2012.
    A motion to dismiss was heard by Renée P. Dupuis, J.
    The Supreme Judicial Court granted an application for
    direct appellate review.
    Steven M. Glovsky, pro se.
    Mark W. Batten for the defendant.
    John Pagliaro & Martin J. Newhouse, for New England Legal
    Foundation & others, amici curiae, submitted a brief.
    Adam J. Kessel, Frank L. Gerratana, & Sarah R. Wunsch, for
    American Civil Liberties Union of Massachusetts, amicus curiae,
    submitted a brief.
    1
    Chief Justice Ireland participated in the deliberation on
    this case prior to his retirement.
    2
    DUFFLY, J.    Steven M. Glovsky sought to solicit signatures
    for his nomination to public office outside the entrance to a
    supermarket owned by the defendant, Roche Bros. Supermarkets,
    Inc. (Roche Bros.), but was informed that Roche Bros. prohibited
    this activity on its property.    Glovsky filed suit in the
    Superior Court claiming that Roche Bros. had violated his right
    to equal ballot access under art. 9 of the Massachusetts
    Declaration of Rights.    He requested relief under the
    Massachusetts Civil Rights Act, G. L. c. 12, § 11I (act), for a
    violation of his rights "by threats, intimidation or coercion."2
    Roche Bros.' motion to dismiss pursuant to Mass. R. Civ.
    P. 12 (b) (6), 
    365 Mass. 754
     (1974), was allowed.    Glovsky
    appealed, and we granted his application for direct appellate
    2
    General Laws c. 12, § 11I, provides that
    "[a]ny person whose exercise or enjoyment of rights secured
    by the constitution or laws of the United States, or of rights
    secured by the constitution or laws of the commonwealth, has
    been interfered with, or attempted to be interfered with, as
    described in section 11H, may institute and prosecute in his own
    name and on his own behalf a civil action for injunctive and
    other appropriate equitable relief . . . ."
    General Laws c. 12, § 11H, applies
    "[w]henever any person or persons, whether or not acting
    under color of law, interfere by threats, intimidation or
    coercion, or attempt to interfere by threats, intimidation or
    coercion, with the exercise or enjoyment by any other person or
    persons of rights secured by the constitution or laws of the
    United States, or of rights secured by the constitution or laws
    of the commonwealth . . . ."
    3
    review.   We conclude that Glovsky adequately has alleged a right
    under art. 9 to solicit nominating signatures outside Roche
    Bros.' supermarket, but that Roche Bros. did not violate this
    right "by threats, intimidation or coercion."3
    Background.   The complaint sets forth the following
    allegations.   In early 2012, Glovsky undertook a bid for
    election to the second district seat on the Governor's Council.
    To place his name on the September 6, 2012, State primary
    ballot, Glovsky needed to submit, by May 29, 2012, nomination
    papers containing at least 1,000 certified names.   On February
    7, 2012, Glovsky obtained nomination papers from the office of
    the Secretary of the Commonwealth and began collecting
    signatures.
    On the afternoon of March 14, 2012, Glovsky traveled to a
    location in Westwood, near the geographic center of the
    Governor's Council second district, intending to solicit
    signatures on Roche Bros.' property there.   Roche Bros.'
    Westwood property consists of 4.99 acres and contains a 47,568
    square foot supermarket building.   As alleged in the complaint,
    3
    We acknowledge the amicus brief submitted by the American
    Civil Liberties Union of Massachusetts in support of the
    plaintiff, and the amicus brief submitted by New England Legal
    Foundation; Associated Industries of Massachusetts; the Greater
    Boston Real Estate Board; the Massachusetts Food Association,
    NAIOP Massachusetts; the Real Estate Bar Association for
    Massachusetts, Inc.; and the Abstract Club in support of the
    defendants.
    4
    Roche Bros.' Web site describes its Westwood supermarket as "the
    first to incorporate a 'department' concept of merchandising,
    adding a bakery, florist, and a restaurant to make shopping more
    enjoyable."   The store is the only supermarket in Westwood,
    which, as of July, 2009, reported a population of 14,330.       Roche
    Bros. also leases space inside the building to a banking
    institution, which operates a "full service banking" branch
    there.   The bank has its own separate business logo displayed on
    the building's marquee, and maintains a twenty-four hour deposit
    slot in the building's exterior wall
    Upon arriving at the Westwood property, Glovsky notified
    Roche Bros. personnel that he intended to solicit nominating
    signatures from voters on the sidewalk immediately outside the
    entrance to the store.    Jim Visconti, the store manager,
    informed Glovsky that Roche Bros. had adopted a policy that "no
    longer" permitted signature solicitation anywhere on its
    Westwood property.     Glovsky's complaint alleges that he felt
    "intimidated" by this delivery of Roche Bros.' policy and
    "threatened by the inherent consequences he understood could
    result if he acted against such a clearly stated prohibition."
    As a result, Glovsky left the property despite believing that he
    had a right under art. 9 to solicit signatures there.
    Discussion.   a.     Standard of review.   "We review the
    allowance of a motion to dismiss de novo, accepting the
    5
    allegations in the complaint as true and drawing all reasonable
    inferences in the plaintiff's favor."     Harrington v. Costello,
    
    467 Mass. 720
    , 724 (2014).    To survive a motion to dismiss,
    these allegations must "plausibly suggest" an entitlement to
    relief, raising the right to relief "above the speculative
    level."   
    Id.,
     quoting Iannacchino v. Ford Motor Co., 
    451 Mass. 623
    , 636 (2008).
    b.    Article 9.   Glovsky argues that he has a protected
    right under art. 9 to solicit signatures in support of his
    nomination to public office on the property of the Roche Bros.
    supermarket in Westwood.     Article 9 provides that "[a]ll
    elections ought to be free; and all the inhabitants of this
    commonwealth, having such qualifications as they shall establish
    by their frame of government, have an equal right to elect
    officers, and to be elected, for public employments."       This
    provision protects the "fundamental right" of equal access to
    the ballot, a "basic right," Opinion of the Justices, 
    413 Mass. 1201
    , 1210 (1992), that is "of fundamental importance in our
    form of government because through the ballot the people can
    control their government."     Batchelder v. Allied Stores Int'l,
    Inc., 
    388 Mass. 83
    , 91, 93 (1983) (Batchelder I).     See
    Libertarian Ass'n of Mass. v. Secretary of the Commonwealth, 
    462 Mass. 538
    , 560 (2012) (art. 9 protects "fundamental" and
    "intertwine[d]" rights of candidates to participate equally in
    6
    electoral process and of voters to cast their ballots as they
    see fit).    This right of ballot access encompasses an
    individual's right to solicit signatures in support of a
    candidate's nomination to public office.    See Batchelder I,
    
    supra at 84, 92
    .   Significantly, art. 9 does not require State
    action.    See Libertarian Ass'n of Mass. v. Secretary of the
    Commonwealth, supra at 558; Batchelder I, 
    supra at 88
    .
    In Batchelder I, 
    supra at 84
    , we held that art. 9 protects
    the right to solicit nominating signatures in the common areas
    of a private shopping mall or shopping center, despite the
    property owner's objection.    The present case requires us to
    consider whether art. 9 extends the right to solicit nominating
    signatures to private property like that of Roche Bros.'
    Westwood supermarket, which is not alleged to be a shopping mall
    or shopping center.    As in Batchelder I, supra at 91, "[w]e are
    concerned with ballot access and not with any claim of a right
    to exercise free speech apart from the question of ballot
    access."    As we noted in that case, "[t]he difference between
    free speech and art. 9 rights to free elections and to be a
    candidate equally with others is not purely theoretical."       Id.
    at 92.4
    4
    In addition to practical differences between the exercise
    of these rights, art. 16 of the Massachusetts Declaration of
    Rights, which protects free speech, may contain a State action
    requirement. See Roman v. Trustees of Tufts College, 
    461 Mass. 7
    In determining that the plaintiff in Batchelder I had a
    right to solicit nominating signatures in a shopping mall's
    common areas, we balanced his need to solicit signatures on the
    property in order to effectuate his right to equal ballot access
    against the burden that such conduct would impose on the mall
    owner's property interests.     See id. at 91-93.   First, we
    emphasized that the art. 9 right to solicit signatures, unlike
    the broader right to free speech protected by art. 16, requires
    personal contact with voters and cannot be effectuated through
    other means of communication.     Id. at 91-92.   Because of the
    growing importance of shopping malls in retail merchandising,
    they had begun to function "much as the 'downtown' area of a
    municipality did in earlier years," and the shopping center at
    issue represented the "most favorable" area in the district for
    seeking signatures.     Id. at 92-93.   Accordingly, prohibiting the
    plaintiff's access would have "substantially impaired" his art.
    9 right.   Id. at 93.
    Second, the plaintiff sought only to engage in "unobtrusive
    and reasonable solicitations in the common areas of the mall,"
    not in the stores themselves, so that his activity would not
    unduly burden the mall owner's property interests; indeed, those
    common areas "ha[d] been dedicated to the public as a practical
    707, 713 (2012) (leaving open whether art. 16 extends to private
    property).
    8
    matter" based on the mall owner's use of the property to host
    frequent civic, charitable, and other events in order to attract
    customers and generate goodwill.   See id. at 92, 93 n.12.   Nor
    had the mall owner shown that requiring it to permit access by
    those soliciting nominating signatures would infringe its own
    constitutional property or speech rights, either by adversely
    affecting its economic interests or by forcing it to associate
    with the plaintiff's views.   Id. at 93.   The mall owner
    adequately could protect its interests by adopting reasonable
    time, place, and manner restrictions to minimize the burden that
    signature solicitation placed on it.   Id. at 84, 93.5
    5
    We have not had occasion since Batchelder v. Allied Stores
    Int'l, Inc., 
    388 Mass. 83
     (1983) (Batchelder I), to address the
    scope of the ballot access right in art. 9 of the Massachusetts
    Declaration of Rights. Our subsequent discussion of Batchelder
    I in cases dealing with free speech rights under art. 16,
    however, provides guidance as to the factors that might be
    considered when weighing any limitations on the art. 9 right.
    As these cases suggest, the balance of interests between an
    individual soliciting nominating signatures and the owner of
    private property would come out differently if the property
    owner has not opened the premises to the public for the owner's
    own commercial benefit. See Commonwealth v. Hood, 
    389 Mass. 581
    , 585-586 (1983) (Batchelder I distinguished where case
    involved art. 16 rights, and private technology laboratory did
    not open its property for its commercial benefit, although it
    did permit public to pass through property's outdoor area).
    Likewise, the balance would come out differently if the property
    is devoted to activities involving a small or narrow group of
    clientele or a special expectation of privacy. See Ingram v.
    Problem Pregnancy of Worcester, Inc., 
    396 Mass. 720
    , 722-723
    (1986) (Batchelder I distinguished where case involved art. 16
    rights, and private property at issue consisted of interior
    corridors of office linebuilding that housed reproductive health
    care clinic). See also Batchelder I, supra at 89 n.8
    9
    Roche Bros. seeks to limit the exercise of the art. 9 right
    to the common areas of a large shopping mall, thereby creating a
    bright-line distinction between such common areas and the area
    immediately outside the entrance to a supermarket.   Pointing to
    our observations in Batchelder I, supra at 92, that shopping
    malls had begun to "function in many parts of this State much as
    the 'downtown' area of a municipality did in earlier years" and
    that the common areas of the mall in question "ha[d] been
    dedicated to the public as a practical matter," Roche Bros.
    argues that art. 9 protects solicitation of nominating
    signatures only on private property that serves as the
    functional equivalent of a traditional public forum.   Citing
    cases from California and other jurisdictions, Roche Bros.
    contends that the private property located at the entrance to a
    free-standing retail establishment, such as the supermarket
    here, does not meet this test because the owner of such property
    has invited the public only to pass through the area in entering
    (distinguishing parking lot of private hospital). Cf. PruneYard
    Shopping Ctr. v. Robins, 
    447 U.S. 74
    , 78 (1980), quoting Robins
    v. Pruneyard Shopping Ctr., 
    23 Cal. 3d 899
    , 910 (1979)
    (distinguishing "modest retail establishment"). Here, by
    contrast, the property at issue is a large, private supermarket
    to which members of the general public are invited and which
    offers numerous amenities to attract a significant number of
    people with diverse needs and interests. Cf. Marsh v. Alabama,
    
    326 U.S. 501
    , 506 (1946) ("The more an owner, for his advantage,
    opens up his property for use by the public in general, the more
    do his rights become circumscribed by the statutory and
    constitutional rights of those who use it").
    10
    or exiting the store, not to congregate there.6
    Roche Bros. misreads our opinion in Batchelder I.
    Functional equivalence to a traditional public forum is not the
    test for determining whether art. 9 protects signature
    solicitation on private property.   For example, in Commonwealth
    v. Hood, 
    389 Mass. 581
    , 585-587 (1983), we distinguished
    Batchelder I based on the different right at stake and the
    different property in question, and only separately and for
    purposes of addressing a claimed right under the First Amendment
    to the United States Constitution did we discuss whether the
    property served "a public function" or had been "dedicated to
    certain types of public use" (citation omitted).   
    Id. at 587
    .
    Rather, the extent to which private property serves the role of
    a traditional public forum or effectively has been dedicated to
    the public is relevant in the context of art. 9 only as a factor
    in balancing the interests of the individual soliciting
    signatures against those of the property owner.7
    6
    See, e.g., Ralphs Grocery Co. v. United Food & Commercial
    Workers Union Local 8, 
    55 Cal. 4th 1083
    , 1092-1093 (2012), cert.
    denied, 
    133 S. Ct. 2799
     (2013); Van v. Target Corp., 
    155 Cal. App. 4th 1375
    , 1388-1389 (2007); Albertson's, Inc. v. Young, 
    107 Cal. App. 4th 106
    , 120-122 (2003); Costco Cos. v. Gallant, 
    96 Cal. App. 4th 740
    , 755 (2002); Trader Joe's Co. v. Progressive
    Campaigns, Inc., 
    73 Cal. App. 4th 425
    , 433-434 (1999); Waremart,
    Inc. v. Progressive Campaigns, Inc., 
    139 Wash. 2d 623
    , 636-637
    (1999).
    7
    Indeed, private property's function as a traditional
    public forum serves as the test for State action in this
    11
    In many rural and suburban communities, the local
    supermarket may serve as one of the few places in which an
    individual soliciting signatures would be able to approach
    members of the public in large numbers.   We disagree with Roche
    Bros.' contention that, for purposes of a claim to ballot access
    under art. 9, the privately owned area immediately outside the
    entrance to such a supermarket differs as a matter of kind from
    the common areas of a shopping mall or shopping center so as to
    warrant dismissal of Glovsky's claim pursuant to Mass. R. Civ.
    P. 12 (b) (6).8   Applying the balancing test employed in
    Batchelder I to the facts as asserted in Glovksy's complaint, we
    conclude that Glovsky adequately has alleged a right under
    art. 9 to solicit nominating signatures on the private property
    outside the entrance to Roche Bros.' Westwood supermarket.
    context. See, e.g., Central Hardware Co. v. National Labor
    Relations Bd., 
    407 U.S. 539
    , 547 (1972) (for conduct of private
    property owner to qualify as State action, "the privately owned
    property must assume to some significant degree the functional
    attributes of public property devoted to public use").
    Accordingly, the strict functional equivalency test urged by
    Roche Bros. effectively would impose the type of State action
    requirement that Batchelder I, supra at 88, expressly rejected.
    Instead, art. 9 demands a more pragmatic and flexible view of
    the extent to which private property serves the public in the
    manner of a traditional public forum such that excluding
    signature solicitors from that property would undermine the
    right to equal ballot access. See Batchelder I, supra at 88-89,
    92-93.
    8
    As Roche Bros. concedes, none of the out-of-State cases on
    which it relies were decided in the context of a motion to
    dismiss.
    12
    Glovsky has alleged a substantial interest in soliciting
    signatures in this area for his nomination to public office.     He
    "cannot reasonably obtain" such signatures other than by
    "personal contact with voters," Batchelder I, supra at 92, and
    "[f]rom the standpoint of a signature gatherer . . . there could
    hardly be a more ideal or efficient spot to conduct one's
    business than the single entrance and exit of a [supermarket or
    giant] grocery store."   Waremart, Inc. v. Progressive Campaigns,
    Inc., 
    139 Wash. 2d 623
    , 649 (1999) (Madsen, J., concurring).     In
    general, supermarkets offer a variety of groceries, household
    items, and other merchandise that in many communities would be
    dispersed among several shops along a public way.   See, e.g.,
    Colgate-Palmolive Co. v. Elm Farm Foods Co., 
    337 Mass. 221
    , 223
    (1958) (supermarkets commonly sell "meats, groceries,
    vegetables, toilet articles, household wares, and other
    merchandise").   In addition to such items, the Westwood property
    includes a bakery, a florist, and a restaurant.   It also
    accommodates a "full service banking" branch.   Because the
    property allegedly contains the only supermarket in Westwood, as
    well as these other amenities, it reasonably can be inferred
    that the property draws a significant portion of the town's
    voters.   In some communities, an individual might solicit
    signatures from members of the public as they traverse the
    public way connecting the various shops that offer such
    13
    amenities; to deprive Glovsky of similar access to the public
    where the assorted products have been consolidated under a
    single roof could "substantially impair[]" the fundamental
    rights protected by art. 9.   See Batchelder I, supra at 93.
    Moreover, the allegations in the complaint support the
    reasonable inference that allowing individuals to solicit
    nominating signatures in the area outside the Westwood
    supermarket building would not unduly burden Roche Bros.'
    property interests.   Roche Bros. invites the public at large to
    shop at its property and offers numerous amenities to attract a
    significant number of people with diverse needs and interests.
    Furthermore, as the only supermarket in Westwood and especially
    given the other features it offers, it is likely that the
    property does draw large numbers of people on a daily basis.9
    Like the plaintiff in Batchelder I, supra at 92, Glovsky seeks
    only the right to engage in "unobtrusive and reasonable
    solicitations" outside the store entrance.   Nothing in the
    9
    Contrary to the dissent's assertion, see post at    , we
    do not suggest that the art. 9 right to solicit nominating
    signatures extends to small-scale general stores just because
    they offer a variety of goods. See note 4, supra. Such small-
    scale stores attract fewer customers than does a supermarket of
    the type at issue here, thereby both diminishing an individual's
    need to solicit signatures there and increasing the relative
    burden that such solicitation places on the property owner.
    Furthermore, many of these small-scale stores abut public
    walkways, so that individuals soliciting signatures would have
    access to the store's customers without entering the private
    property.
    14
    undeveloped record before us suggests that the proposed,
    presumably brief, interactions with shoppers as they enter or
    leave the supermarket would interfere with Roche Bros.' use of
    its property.10
    Roche Bros. argues that, as compared to the common areas of
    a shopping mall, requiring it to permit signature solicitation
    outside its entrance would impose an undue burden because the
    close proximity to its free-standing establishment would create
    greater risks both that Roche Bros. will be seen as indorsing
    the potential political candidate in question and that its
    patrons will be unable to avoid the solicitations as they enter
    or leave the supermarket.   Without further evidentiary support,
    however, these hypothetical risks do not outweigh the interest
    of an individual seeking nominating signatures in accessing the
    property.   It cannot be assumed at this stage of the proceeding
    that Roche Bros. would be identified with the views expressed by
    a person soliciting nominating signatures merely because the
    person does so on premises owned by Roche Bros. but open to the
    general public.   See Batchelder I, supra at 93.   See also
    PruneYard Shopping Ctr. v. Robins, 
    447 U.S. 74
    , 87 (1980)
    (PruneYard).   For example, Roche Bros. could post signs in the
    10
    The statement attributed to Roche Bros.' store manager
    that Roche Bros. "no longer" permits signature solicitation on
    the Westwood property implies that Roche Bros. previously did
    permit such solicitation.
    15
    area disavowing any association with potential political
    candidates.   See PruneYard, 
    supra.
        Additionally, Roche Bros.
    could prevent those soliciting signatures from harassing its
    patrons and impairing its commercial interests by prescribing
    reasonable restrictions on the location, time, and manner in
    which the nominating signatures may be sought.     See Batchelder
    I, supra at 84, 93.   See also PruneYard, 
    supra at 83
    .11
    We are not persuaded by the California cases on which Roche
    Bros. relies for the proposition that a State constitutional
    right to engage in expressive activity in the common areas of a
    shopping mall should not extend to the area outside a
    supermarket.12 See note 6, supra.     California decisional law
    recognizes an expansive right to engage in free speech on
    11
    The dissent concludes that Roche Bros.' concerns about
    indorsement and interference outweigh Glovsky's admittedly
    strong interest in soliciting signatures because such
    solicitation "may" negatively impact Roche Bros. See post
    at    . At this stage of the proceeding, our obligation under
    Mass. R. Civ. P. 12 (b) (6), 
    365 Mass. 754
     (1974), is to
    "accept[] the allegations in the complaint as true and draw[]
    all reasonable inferences in the plaintiff's favor." Harrington
    v. Costello, 
    467 Mass. 720
    , 724 (2014).
    12
    Although our decision in Batchelder I favorably cited
    California precedent, California case law at the time apparently
    extended its State constitutional free expression right to the
    area outside a supermarket. See Robins v. Pruneyard Shopping
    Ctr., 
    23 Cal. 3d 899
    , 908-909 (1979), citing In re Lane, 
    71 Cal. 2d 872
    , 878 (1969). See also National Labor Relations Bd. v.
    Calkins, 
    187 F.3d 1080
    , 1090-1092 (9th Cir. 1999), cert. denied,
    
    529 U.S. 1098
     (2000); Press v. Lucky Stores, Inc., 
    34 Cal. 3d 311
    , 316, 318 (1983); Bank of Stockton v. Church of Soldiers of
    the Cross of Christ of the State of Cal., 
    44 Cal. App. 4th 1623
    ,
    1630-1631 (1996).
    16
    certain private property that is broader than the limited art. 9
    right to solicit nominating signatures that we have recognized
    thus far.   See Fashion Valley Mall, LLC v. National Labor
    Relations Bd., 
    42 Cal. 4th 850
    , 869-870 (2007), citing Cal.
    Const., art. I, § 2.   Although the California Supreme Court has
    identified the State's constitutional provision addressing the
    right to petition the government as an additional ground for
    protecting the solicitation of petition signatures on certain
    private property, see Robins v. Pruneyard Shopping Ctr., 
    23 Cal. 3d 899
    , 910 (1979), aff'd, PruneYard, 
    supra,
     citing Cal. Const.,
    art. I, §§ 2, 3, the California courts have not interpreted this
    provision as extending the right to solicit signatures beyond
    the protection afforded by California's free speech clause.    See
    Albertson's, Inc. v. Young, 
    107 Cal. App. 4th 106
    , 122 (2003)
    ("To establish a right to solicit signatures at the entrance to
    a specific store, it must be shown that the particular location
    is impressed with the character of a traditional public forum
    for purposes of free speech"); Westside Sane/Freeze v. Ernest W.
    Hahn, Inc., 
    224 Cal. App. 3d 546
    , 554 (1990) (California's free
    speech clause provides "primary source" for right to solicit
    signatures identified in Robins v. Pruneyard Shopping Ctr.,
    supra).   Accordingly, recognition by the California courts of an
    individual's right to solicit signatures on private property
    would open the property to a host of "other forms of expressive
    17
    activity" and thereby impose a greater burden on the property
    owner than we so far have recognized under the Massachusetts
    Declaration of Rights.    See Albertson's, Inc. v. Young, supra at
    128-129.
    Furthermore, in concluding that the balance of interests
    weighs in favor of the supermarket owner, the California cases
    rely on the fact that such an owner has invited the public only
    to pass through the area outside the store's entrance, not to
    congregate there.   See Ralphs Grocery Co. v. United Food &
    Commercial Workers Union Local 8, 
    55 Cal. 4th 1083
    , 1092-1093
    (2012), cert. denied, 
    133 S. Ct. 2799
     (2013); Albertson's, Inc.
    v. Young, 107 Cal. App. 4th at 120-122; Trader Joe's Co. v.
    Progressive Campaigns, Inc., 
    73 Cal. App. 4th 425
    , 433-434
    (1999).    For purposes of art. 9, however, this consideration
    carries little weight in balancing the interests presented.      In
    Batchelder I, supra at 92, when comparing shopping malls to the
    "downtown" area of a municipality, we focused on the malls as an
    attraction for retail shopping, not on whether people congregate
    in particular parts of the malls.    In terms of access to the
    public, it matters little to a signature gatherer whether people
    congregate in an area or merely pass through.    Likewise,
    although signature solicitation might intrude less on a property
    owner's interests if the owner already permits people to
    congregate on the property to engage in political and expressive
    18
    activities, see id. at 93 n.12, that does not imply that such
    solicitation necessarily would burden the interests of any other
    property owner.   As discussed, nothing in the record suggests
    that unobtrusive signature solicitation, subject to such
    reasonable restrictions as Roche Bros. may prescribe, would
    impair Roche Bros.' commercial interests.
    We conclude that Glovsky plausibly has alleged a right
    under art. 9 to solicit nominating signatures on the private
    property outside Roche Bros.' Westwood supermarket.   We now turn
    to whether Glovsky may seek relief under the Massachusetts Civil
    Rights Act for Roche Bros.' alleged violation of this right.
    c.    Massachusetts Civil Rights Act.   "Not every violation
    of law is a violation of the [Massachusetts Civil Rights Act]."
    Brunelle v. Lynn Pub. Sch., 
    433 Mass. 179
    , 182 (2001), quoting
    Longval v. Commissioner of Correction, 
    404 Mass. 325
    , 333
    (1989).   To establish a claim under the act, "a plaintiff must
    prove that (1) the exercise or enjoyment of some constitutional
    or statutory right; (2) has been interfered with, or attempted
    to be interfered with; and (3) such interference was by threats,
    intimidation, or coercion."   Currier v. National Bd. of Med.
    Examiners, 
    462 Mass. 1
    , 12 (2012).   See G. L. c. 12, § 11I;
    G. L. c. 12, § 11H.   The Legislature "explicitly limited the
    [act's] remedy to situations where the derogation of secured
    rights occurs by threats, intimidation or coercion" in order to
    19
    prevent it from establishing a "vast constitutional tort."13
    Currier v. National Bd. of Med. Examiners, supra, quoting Buster
    v. George W. Moore, Inc., 
    438 Mass. 635
    , 645, 646 (2003).     See
    Bally v. Northeastern Univ., 
    403 Mass. 713
    , 718 (1989).
    For purposes of the act, we define "threats, intimidation
    or coercion" as follows:   a "threat" consists of "the
    intentional exertion of pressure to make another fearful or
    apprehensive of injury or harm"; "intimidation" involves
    "putting in fear for the purpose of compelling or deterring
    conduct"; and "coercion" is "the application to another of such
    force, either physical or moral, as to constrain him to do
    against his will something he would not otherwise have done."
    Haufler v. Zotos, 
    446 Mass. 489
    , 505 (2006), quoting Planned
    Parenthood League of Mass., Inc. v. Blake, 
    417 Mass. 467
    , 474,
    cert. denied, 
    513 U.S. 868
     (1994), and Buster v. George W.
    Moore, Inc., 438 Mass. at 646.   We employ a reasonable person
    standard in determining whether a defendant's conduct
    constitutes such threats, intimidation, or coercion.     Haufler v.
    Zotos, supra.    A claim under the act is properly dismissed where
    the allegations in the plaintiff's complaint fail to satisfy
    this standard.    See, e.g., Brum v. Dartmouth, 
    428 Mass. 684
    , 708
    13
    Because she concluded that Glovsky had no right under
    art. 9 to solicit nominating signatures on Roche Bros.'
    property, the judge did not address whether Roche Bros. violated
    this right "by threats, intimidation or coercion."
    Nevertheless, both parties have briefed this issue on appeal.
    20
    (1999).
    Glovsky argues that Roche Bros. interfered with his art. 9
    right "by threats, intimidation or coercion" when Visconti,
    Roche Bros.' store manager, informed him that Roche Bros. had
    adopted a policy against signature solicitation, causing Glovsky
    to feel "intimidated" and "threatened" such that he vacated the
    premises.   Glovsky relies on Batchelder v. Allied Stores Corp.,
    
    393 Mass. 819
    , 823 (1985) (Batchelder II), where we held that a
    mall security officer's order that the plaintiff stop soliciting
    signatures involved sufficient intimidation or coercion to
    support a claim under the act.
    Batchelder II, supra at 823, however, turned on the threat
    of immediate arrest or forcible ejection implicit within an
    "order[]" from a "uniformed security officer."   See Longval v.
    Commissioner of Correction, 
    404 Mass. at 333
    ; Bally v.
    Northeastern Univ., 
    403 Mass. at 719
    .   See also Brunelle v. Lynn
    Pub. Sch., 433 Mass. at 184, quoting Reproductive Rights Network
    v. President of Univ. of Mass., 
    45 Mass. App. Ct. 495
    , 508
    (1998) (distinguishing Batchelder II based on security officer's
    "heavy-handed use of police power").    Glovsky does not allege
    that Visconti threatened physically to remove him from the
    premises or to have him arrested, contrast Sarvis v. Boston Safe
    Deposit & Trust Co., 
    47 Mass. App. Ct. 86
    , 92 (1999), and as a
    private citizen without any apparent police power, Visconti's
    21
    statement that Roche Bros. prohibits signature solicitation on
    its property does not bear the same coercive force as a similar
    statement from a security officer.     See Kennie v. Natural
    Resource Dep't of Dennis, 
    451 Mass. 754
    , 763-765 (2008);
    Brunelle v. Lynn Pub. Sch., supra.14
    Glovsky contends that Visconti's statement carried an
    implicit threat of arrest pursuant to G. L. c. 266, § 120, which
    provides:   "Whoever, without right enters or remains in or upon
    the . . . improved or enclosed land . . . of another . . . after
    having been forbidden so to do by the person who has lawful
    control of said premises . . . may be arrested by a sheriff,
    deputy sheriff, constable or police officer."    Without further
    indication, however, that Visconti would seek Glovsky's arrest,
    or cause him to suffer other serious adverse consequences, his
    mere declaration of Roche Bros.' policy against signature
    solicitation does not rise to the level of threats,
    intimidation, or coercion.   See Kennie v. Natural Resource Dep't
    of Dennis, 451 Mass. at 765, quoting Ayasli v. Armstrong, 
    56 Mass. App. Ct. 740
    , 761 (2002) (Rapoza, J., dissenting) (limited
    "verbal 'posturing' and '[h]uffing and puffing'" do not
    14
    We need not here decide whether to revisit the conclusion
    in Batchelder v. Allied Stores Corp., 
    393 Mass. 819
    , 823 (1985),
    that the mere notification from a security officer of the
    property owners' good faith policy against signature
    solicitation qualifies as intimidating or coercive under the
    Massachusetts Civil Rights Act.
    22
    constitute threats, intimidation, or coercion where such
    statements are both delivered by private party and unaccompanied
    by further actions); Planned Parenthood League of Mass., Inc. v.
    Blake, 
    417 Mass. at
    476 n.9 (lecturing, counseling, and
    picketing against abortion do not interfere with that right
    through threats, intimidation, or coercion); Rodriques v.
    Furtado, 
    410 Mass. 878
    , 881, 889 (1991) (hospital agent's
    explanation to doctor of hospital's policies, leading doctor to
    violate plaintiff's rights in accordance with those policies,
    did not establish hospital's interference with plaintiff's
    rights by threats, intimidation, or coercion).    See also Chao v.
    Ballista, 
    772 F. Supp. 2d 337
    , 360 (D. Mass. 2011) (knowledge of
    defendant's troublesome policy does not constitute "indirect
    threat" amounting to threats, intimidation, or coercion); Walsh
    v. Lakeville, 
    431 F. Supp. 2d 134
    , 150 (D. Mass. 2006)
    ("[m]erely recommending" interference with right "doesn't evince
    the requisite threats, intimidation or coercion").    That Glovsky
    subjectively may have felt "threatened" or "intimidated" does
    not suffice.    See Meuser v. Federal Express Corp., 
    564 F.3d 507
    ,
    520 (1st Cir. 2009); Planned Parenthood League of Mass., Inc. v.
    Blake, 
    supra at 474-475
    , quoting Commonwealth v. DeVincent, 
    358 Mass. 592
    , 595 (1971).    Accordingly, Glovsky's civil rights
    claim properly was dismissed.15
    15
    This conclusion ordinarily would not preclude Glovsky
    23
    Conclusion.   That portion of the judgment dismissing
    Glovsky's request for declaratory relief under art. 9 is vacated
    and set aside.   The remainder of the judgment is affirmed.   The
    matter is remanded to the Superior Court for entry of a judgment
    dismissing the request for declaratory relief as moot.
    So ordered.
    from seeking declaratory relief under art. 9. See Batchelder I,
    supra at 84 n.2. See also Longval v. Commissioner of
    Correction, 
    404 Mass. 325
    , 332-333 (1989). However, as the
    deadline for collecting nominating signatures and the election
    for which Glovsky sought ballot access have both passed, the
    case is now moot, and we therefore do not remand for further
    proceedings. See Commonwealth v. Hanson H., 
    464 Mass. 807
    , 817
    (2013); Tsongas v. Secretary of the Commonwealth, 
    362 Mass. 708
    ,
    720-721 (1972).
    CORDY, J. (dissenting).   The court in this case
    significantly expands the scope of the right afforded by art. 9
    of the Massachusetts Declaration of Rights at the expense of the
    rights of countless commercial property owners across the
    Commonwealth.   In so doing, its reasoning departs not only from
    the cautious analysis employed in Batchelder v. Allied Stores
    Int'l, Inc., 
    388 Mass. 83
     (1983) (Batchelder I), but also from
    the overwhelming national consensus on the proper balancing of
    rights where a limited right to solicit signatures on private
    property is recognized.   By failing to recognize the enormous
    differences between large shopping complexes that duplicate
    traditional downtown functions and free-standing stores selling
    multiple products, the court completely undoes the intended
    balance between the rights of property owners and the rights of
    those whom they invite to use their property, and creates
    serious consequences for property owners who miscalculate their
    obligations despite their best intentions.   For these reasons, I
    respectfully dissent.
    Roche Bros. Supermarkets, Inc. (Roche Bros.), advocates for
    a functional equivalence test that is supported by Batchelder I
    and by the decisional law of other jurisdictions that have
    grappled with this issue.   This test would provide clearer
    guidance to property owners and individuals and would achieve an
    2
    appropriate balancing of interests.1   Under the functional
    equivalence test, where private property intentionally fills
    "the societal role of a town center" such that it is the
    functional equivalent of a traditional downtown district,
    private property rights must yield to an individual's exercise
    of his or her art. 9 right, subject to reasonable time, place,
    and manner restrictions.    See Albertson's Inc. v. Young, 
    107 Cal. App. 4th 106
    , 115 (2003), citing Robins v. Pruneyard
    Shopping Ctr., 
    23 Cal. 3d 899
     (1979), aff'd, PruneYard Shopping
    Ctr. v. Robins, 
    447 U.S. 74
     (1980).    The primary consideration
    in this test is the intended use, design, and character of the
    property and its common areas in relation to the life of the
    community, reflected largely in the nature of the invitation
    extended to the public.    Where a property owner invites the
    public for nearly limitless use, and thereby replicates the
    environment and function of a downtown district in facilitating
    mixed commercial and social endeavors, the balance of rights
    tips in favor of the individual seeking to exercise rights
    1
    That some jurisdictions employ this functional equivalence
    test to determine whether the conduct of a private property
    owner constitutes State action for the purposes of a
    constitutional rights analysis is not problematic. See ante
    at    . Where we are concerned with private property owners who
    lure the public from downtown areas by providing a full and
    nearly identical spectrum of services and resources without
    providing the individual rights typically afforded in public
    spaces, the analytical framework employed to determine when a
    private actor is behaving like a State actor is particularly
    fitting.
    3
    guaranteed in such public forums.   See Marsh v. Alabama, 
    326 U.S. 501
    , 506 (1946) ("The more an owner, for his advantage,
    opens up his property for use by the public in general, the more
    do his rights become circumscribed by the statutory and
    constitutional rights of those who use it").   The inverse is
    that where a property owner invites the public for a more
    limited use, reflected in a utilitarian design facilitating only
    the specific commercial purpose of the invitation, the balance
    tips in favor of the owner, as the limited invitation results in
    the retention of some of the property's private nature.   See
    Lloyd Corp. v. Tanner, 
    407 U.S. 551
    , 569 (1972) ("property [does
    not] lose its private character merely because the public is
    generally invited to use it for designated purposes").
    The functional equivalence test finds support in Batchelder
    I and in the analyses employed by other courts on this issue.
    Batchelder I involved the then largest shopping mall in
    Massachusetts, which included ninety-five separate retail
    stores, a movie theater, a bowling alley, an exercise facility,
    a beauty salon, a religious facility, and common areas that, as
    a practical matter, were dedicated to the public.   See
    Batchelder I, 
    388 Mass. at 85
    , 86 & n.4, 92-93 & n.12.    The
    court concluded that where the mall offered such a breadth of
    potential uses of the property to the public, it functioned as
    the equivalent of a downtown area, intentionally recreating the
    4
    traditional downtown district.   Consequently, the mall owners
    could not deny visitors the right to solicit signatures that
    they would otherwise enjoy in equivalent public spaces.   See 
    id. at 92-93
    .
    The United States Supreme Court and the California
    appellate courts, on whose decisions this court relied in
    Batchelder I, 
    388 Mass. at 87-88, 90-91
    , have similarly affirmed
    a limited right to engage in signature solicitation or speech-
    related rights on private property that holds itself out to the
    public for nearly unlimited use consistent with the function of
    a downtown district.2   See PruneYard, 
    447 U.S. at 78-79
    , aff'g
    2
    The court rejects Roche Bros.' reliance on California
    decisional law as a guidepost for the legal analysis here
    because the right to solicit signatures there is based in the
    right to free speech, which confers along with it a host of
    other rights. See ante at     . The court notes that because
    the art. 9 right is less intrusive in its exercise and less
    broad in scope, it should extend to more areas than the free
    speech right. See ante at     . I am not convinced that the
    balancing must be conducted any differently, or that the result
    cannot be instructive, where the factual scenarios and the
    ultimate "speech" sought are so similar to those of the case at
    hand. There is no reason why the basis of the right should
    preclude our comparison where the ultimate right sought, the
    right to solicit signatures, is the same. Further, Batchelder
    v. Allied Stores Int'l, Inc., 
    388 Mass. 83
    , 87-88, 90-91 (1983)
    (Batchelder I), and cases cited, clearly relied on California
    and United States Supreme Court precedent in articulating the
    analytical framework for the art. 9 right. Despite emphasizing
    the unique need for personal contact in soliciting signatures
    and the narrow scope of the right as compared to free speech
    rights more generally, see Batchelder I, supra at 91-92, the
    Batchelder I court indicated no substantive difference based on
    the origin of the right meriting a different analytical
    framework. Accordingly, I consider the decisional law of
    5
    Robins, 
    23 Cal. 3d at 910-911
     (State constitutional free speech
    right can be extended to large shopping center); Marsh, 
    326 U.S. at 502-503, 509
     (business district of town wholly owned by
    private corporation, which contained residences, streets,
    sewers, and business block with shopping center, was so broadly
    open for public use that private property owners' right to limit
    use must yield to right to distribute religious literature that
    would be otherwise available on public property); Ralphs Grocery
    Co. v. United Food & Commercial Workers Union Local 8, 
    55 Cal. 4th 1083
    , 1104 (2012), cert. denied, 
    133 S. Ct. 2799
     (2013);
    Albertson's Inc., 107 Cal. App. 4th at 110, 118-119, and cases
    cited.   See also Hudgens v. National Labor Relations Bd., 
    424 U.S. 507
    , 518 (1976) (free speech right under First Amendment to
    United States Constitution does not extend to private property),
    overruling Amalgamated Food Employees Union Local 590 v. Logan
    Valley Plaza, Inc., 
    391 U.S. 308
    , 318 (1968) (large shopping
    center containing roads and sidewalks was functional equivalent
    of downtown business district and therefore certain First
    Amendment rights could not be infringed there).
    Other States that use a multifactorial balancing test akin
    to the court's interpretation of Batchelder I also place
    significant emphasis on the nature of the invitation extended to
    California and other States that have similarly rooted their
    right to solicit signatures in their State constitutional free
    speech provisions to be more persuasive than not.
    6
    the public.   See, e.g., Bock v. Westminster Mall Co., 
    819 P.2d 55
    , 61, 62 (Colo. 1991) (assessing whether common areas of mall
    "effectively function as a public place" or "equivalent of a
    downtown business district"); New Jersey Coalition Against War
    in the Middle East v. J.M.B. Realty Corp., 
    138 N.J. 326
    , 333,
    362 (1994), cert. denied sub nom. Short Hills Assocs. v. New
    Jersey Coalition Against War in the Middle East, 
    516 U.S. 812
    (1995), citing State v. Schmid, 
    84 N.J. 535
    , 563 (1980)
    (assessing "normal use of the property, the extent and nature of
    the public's invitation to use it, and the purpose of the
    expressional activity in relation to both its private and public
    use"); Waremart, Inc. v. Progressive Campaigns, Inc., 
    139 Wash. 2d 623
    , 629, 631, 636 (1999) (assessing whether store is
    functional equivalent of downtown area and considering, among
    several factors, scope of invitation to public and intent of
    property owner, as well as nature and use of property and of
    right sought to be exercised).   The functional equivalence test
    therefore has support both in our own precedent and that of
    other jurisdictions.
    Applying this test, it is clear that there is a meaningful
    difference between large shopping malls, which consistently have
    been deemed places where a solicitation right may not be
    infringed, and free-standing supermarkets, which consistently
    have been deemed places where such rights are not protected.
    7
    A large shopping mall like the one at issue in Batchelder I
    can span over eighty acres, typically serving hundreds of
    thousands of visitors a week, and containing a wide variety of
    retail and department stores, commercial establishments, and
    many other services and amenities.    See Batchelder I, 
    388 Mass. at 85
    .   See also Bock, 819 P.2d at 62; J.M.B. Realty Corp., 
    138 N.J. at 338, 339
    .    Connecting these establishments within the
    mall are common areas that contain seating, plazas, amenities,
    and spaces where visitors can gather.    See Van v. Target Corp.,
    
    155 Cal. App. 4th 1375
    , 1388-1389 (2007); J.M.B. Realty Corp.,
    supra at 339.    The common areas "produc[e] a congenial
    environment that encourages passing shoppers to stop and linger,
    [and] to leisurely congregate for purposes of relaxation and
    conversation."    Ralphs Grocery Co., 55 Cal. 4th at 1092; Bock,
    supra (visitors "engage, no doubt, in conversations on all
    subjects" in common areas of mall).    In these common areas, the
    mall provides regular programming and events, some "charitable
    and civic" and meant to connect the community, others "simply
    entertainment," Batchelder I, supra at 86 & n.4, that draw
    visitors who may or may not plan to shop.    See J.M.B. Realty
    Corp., supra at 334, 358.    See also Waremart, 
    139 Wash. 2d at 636-637
     (malls often have walking groups, choir meetings, and
    other activities).
    Although its primary purpose, as with any commercial
    8
    endeavor, is to make a profit, the mall promotes itself as a
    place where all members of the community can engage in any
    number of activities, thereby blurring the line between
    commercial, civic, and expressive endeavors.3   The resulting
    invitation to the public to use the mall is all-inclusive:      to
    shop, to be entertained, to attend to personal or health needs,
    to congregate, to learn, to connect with others, and to do all
    the activities one could do in a downtown area.   See Robins, 
    23 Cal. 3d at 910-911
    ; J.M.B. Realty Corp., supra at 333-334, 359.
    In so opening the property to a nearly limitless range of
    uses, the mall situates itself as the functional equivalent of
    and substitute for the downtown district, where historically
    communities have gathered for such mixed purposes.4   See Ralphs
    3
    As the Supreme Court of New Jersey observed, "The hope is
    that once there they will spend. The certainty is that if they
    are not there they will not." New Jersey Coalition Against War
    in the Middle East v. J.M.B. Realty Corp., 
    138 N.J. 326
    , 358
    (1994), cert. denied sub nom. Short Hills Assoc. v. New Jersey
    Coalition Against War in the Middle East, 
    516 U.S. 812
     (1995).
    4
    A mall need not be enclosed to serve this purpose, and
    indeed, current commercial developments employ an outdoor
    shopping concept that even more closely resembles the historic
    Main Street. As but two examples, the recently developed The
    Street in Chestnut Hill and Legacy Place in Dedham are both
    designed with the clear intention of replicating Main Street.
    The Street blurs the line between commercial and noncommercial
    purposes by offering a wide range of high-end retail stores
    intermixed with restaurants, a medical center, a movie theater,
    a bank, an optician, hair salons, a large supermarket, a fitness
    facility, and common areas for rest and relaxation. It
    encourages visitors to bring their pets and hosts a variety of
    concerts, yoga classes, and other activities with no purchase
    9
    Grocery Co., 55 Cal. 4th at 1091, quoting Robins, 
    23 Cal. 3d at 907, 910
    ; J.M.B. Realty Corp., 
    138 N.J. at 333-334, 357, 359
    .
    As a result, because the mall intentionally replaces Main
    Street, it is appropriate for community members to enjoy at
    least some of the expressive rights that they otherwise would be
    able to exercise on the traditional Main Street.
    Indeed, "every state that has found certain of its
    constitutional free-speech-related provisions effective
    regardless of 'state action' has ruled that shopping center
    owners cannot prohibit that free speech" (emphasis in original).
    J.M.B. Realty Corp., 
    138 N.J. at 352, 360
    .   See, e.g.,
    Batchelder I, 
    388 Mass. at 92-93
    ; Robins, 
    23 Cal. 3d at 905-906
    ;
    Bock, 819 P.2d at 62 ("Mall functions as the equivalent of a
    downtown business district" because contains wide variety of
    commercial and retail establishments, permits range of
    activities in common areas, and facilitates public gathering and
    discussion by opening common areas for varied use); Alderwood
    Assocs. v. Washington Envtl. Council, 
    96 Wash. 2d 230
    , 246
    (1981) (large regional shopping center "performs a traditional
    public function by providing the functional equivalent of a town
    center or community business block").
    In stark contrast, a free-standing supermarket like Roche
    required. Similarly, Legacy Place offers extensive retail,
    food, and entertainment options, and a wide variety of
    children's workshops and free concerts.
    10
    Bros., no matter how large, does not replicate a downtown area
    on these measures.    A supermarket occupies significantly less
    acreage, here just under five acres, and may contain a handful
    of ancillary businesses, such as the full-service bank that
    leases a small portion of the space inside the Roche Bros. store
    here.    Although the complaint does not allege additional facts,5
    the store may have a few chairs inside and a few benches along
    the sidewalk near a single entrance and exit.    But there is no
    allegation that the entryway where the plaintiff sought to
    solicit signatures serves any more than the limited purpose of
    facilitating the entrance and exit of shoppers.    Cf. Ralphs
    Grocery Co., 55 Cal. 4th at 1092 ("areas immediately adjacent to
    the entrances of individual stores typically lack seating and
    are not designed to promote relaxation and socializing," but
    rather "serve utilitarian purposes of facilitating customers'
    entrance to and exit from the stores and also, from the store's
    perspective, advertising the goods and services available
    within").    This limited purpose is meaningfully different from
    the vast invitation of the open spaces intentionally provided in
    large shopping malls.    Absent common areas, advertised
    5
    There is no indication on the record before us of how many
    visitors the supermarket receives each week, what its gross
    annual or weekly sales are, whether the supermarket offers any
    programming or social events, or whether there are any common
    areas in the store.
    11
    programming, or a host of unrelated amenities designed to
    encourage visitors to pursue varied needs, the invitation Roche
    Bros. extends to the public for use of its property is a far
    more limited one than that of a large mall:       to purchase the
    goods and services Roche Bros. offers.6   See Costco Cos. v.
    Gallant, 
    96 Cal. App. 4th 740
    , 755 (2002).       All of the areas and
    features of the store are designed toward this purpose.       There
    is no general invitation to gather or to come to the store for
    some other purpose; there is only the invitation to shop and to
    utilize the ancillary services provided in furtherance of this
    invitation.   See Albertson's Inc., 107 Cal. App. 4th at 120-121.
    See also Lloyd Corp., 
    407 U.S. at 569
    .
    I am very troubled by the court's suggestion that the
    variety of the items sold by Roche Bros. is particularly
    relevant to the analysis.   See ante at      .    This is a matter of
    convenience and not of constitutional importance.       The court
    6
    Even if Roche Bros. were to provide other amenities not
    specifically identified in the complaint, they most likely would
    be in furtherance of its explicit commercial purpose of inviting
    the public to shop there. A pharmacy, a movie rental facility,
    photograph printing services, a United States mail box, lottery
    ticket sales, small children's rides outside the entrance,
    public payphones, or any number of other, small-scale services
    are all amenities of convenience, ancillary to the primary
    purpose of shopping for groceries and other household items.
    They render it more likely that a customer will choose to shop
    for groceries at this store instead of another option; they do
    not signal to the public that they should come to the store to
    engage in noncommercial activities. See Fred Meyer Stores, Inc.
    v. Garrett, 
    191 Or. App. 582
    , 585-586 (2004).
    12
    allows itself to be distracted by the plaintiff's argument that
    because the supermarket offers products that in a bygone era
    would require visits to numerous stores, the supermarket must be
    considered a wholesale replica of a downtown shopping district.
    This argument shifts the inquiry from the design and purposeful
    use of the property to the inventory of the particular store,
    which may change with the seasons, global product availability,
    business priorities, consumer demand, or any number of variables
    irrelevant to the constitutional analysis we are conducting
    here.    It diminishes the weight of other more important
    considerations by focusing on an individual store owner's
    business acumen in determining that a customer might like to buy
    aspirin and tissues along with orange juice.    Were inventory
    determinative, every general store in the Commonwealth that is
    not accessible by a public walkway, from the shoeshine-cum-
    sundries shops nestled within the corporate towers of downtown
    Boston to the pharmacies and big-box stores which now dot our
    urban and suburban environment, might be found to have
    surrendered their property rights to those of individual
    citizens, with no further inquiry into whether these stores
    truly function as the equivalent to downtown districts.7
    7
    Although the court assures us that its holding does not
    extend to "small-scale general stores," see ante at    , it
    provides no further guidance as to where exactly it would draw
    the line.
    13
    It cannot be that a single store, designed to invite
    customers for a limited commercial purpose, falls into the same
    class as a large shopping mall simply because it carries a
    varied inventory.8   This convenience factor does not import the
    social and gathering functions that result from the intentional
    design and use of a property's common areas to facilitate
    community congregation, nor does it transform the invitation
    from a specific commercial one (fulfil all of your daily
    shopping needs here) to an all-inclusive one (do whatever you
    would like here).    See Trader Joe's Co. v. Progressive
    Campaigns, Inc., 
    73 Cal. App. 4th 425
    , 433 (1999).
    Rather, supermarkets that lack common spaces designed to
    facilitate congregation and encourage visitors with varied
    agendas fail to replicate the historic downtown district.     For
    this reason, other States have explicitly rejected the analogy
    of a single store or supermarket, even where situated among a
    few other stores, to a downtown district or to a large shopping
    mall, and accordingly they have declined to extend certain
    individual liberties to such private property.   See Ralphs
    8
    There is a key distinction between the inventory of a
    single store and the over-all collection assembled within a
    large shopping mall. A large mall intentionally brings together
    numerous tenants to cater to a range of different types of
    customers. In so doing, it creates common spaces between these
    stores that then serve as points of congregation and replicate a
    downtown area.
    14
    Grocery Co., 55 Cal. 4th at 1093, 1104 (entryway to supermarket
    not public forum because not "designed and furnished in a way
    that induces shoppers to congregate," but rather "to walk to or
    from a parking area"); Van, 155 Cal. App. 4th at 1388-1389
    (entrances to Target, Wal-Mart, and Home Depot stores not
    "functional equivalent of a traditional public forum" because
    "designed to encourage shopping as opposed to meeting friends,
    congregating or lingering," and did not contain "courtyards,
    plazas or other places designated to encourage patrons to spend
    time together or be entertained"); Albertson's Inc., 107 Cal.
    App. 4th at 120-121 (supermarket not "functional equivalent of
    traditional public forum" because "does not invite the public to
    meet friends, to eat, to rest, to congregate, or to be
    entertained at its premises," and its entrance is not "place
    where people choose to come and meet and talk"); Costco Cos., 96
    Cal. App. 4th at 755 (Costco stores not "miniature downtowns"
    because customers go to stores "to purchase . . . goods and
    services offered by Costco," not "with the expectation they will
    meet friends, be entertained, dine or congregate"); People v.
    DiGuida, 
    152 Ill. 2d 104
    , 126-127 (1992) (free-standing grocery
    store does not "present[ ] itself as a forum for free
    expression" because does not give "impression that its property
    was public in nature and open to expressive activities"); J.M.B.
    Realty Corp., 
    138 N.J. at 373
     ("No highway strip mall . . . no
    15
    single huge suburban store, no stand-alone use, and no small to
    medium shopping center sufficiently satisfies the standard . . .
    to warrant the constitutional extension of free speech to those
    premises"); Fred Meyer Stores, Inc. v. Garrett, 
    191 Or. App. 582
    , 585-586 (2004) (no right to solicit petition signatures at
    supermarket marketing itself as one-stop shop and offering
    mailboxes, automated teller machines, public telephones, and
    seating areas because invitation to public not sufficiently
    broad); Waremart, 
    139 Wash. 2d at 636-637
     (no right to petition
    or solicit signatures at retail grocery store that invites
    public for limited commercial purposes and not "for any
    noncommercial purpose," because store does not "promote any
    public services on their locations," does not have "areas for
    citizens to congregate[,] . . . wait or converse," and "bear[s]
    none of the characteristics of a town center" [citations
    omitted]).   See also Lloyd Corp., 
    407 U.S. at 569
     ("Few would
    argue that a free-standing store, with abutting parking space
    for customers, assumes significant public attributes merely
    because the public is invited to shop there").   This court,
    however, has chosen to ignore this consensus and the predictable
    reasoning underlying it.
    Even under the Batchelder I balancing test as the court
    interprets it, which entails more interest-based rather than
    size, scope, and functional considerations, the balance to be
    16
    struck for a supermarket like Roche Bros. should not lean in
    favor of art. 9 rights.   I need not discuss the individual
    interests of using a local grocery store as a place for the
    solicitation of signatures -- that much is clear from the
    court's opinion, and I do not dispute the importance of this
    interest.   But the court undervalues Roche Bros.' claims of
    perceived indorsement and interference with its commercial
    enterprise and its own constitutional property and speech
    rights, such that the court miscalculates the interests at
    stake.
    Where a retail business stands alone in its physical space,
    unaccompanied by other stores, there is a real risk that it will
    be seen as indorsing a candidate for whom signatures are being
    solicited outside its entrance.   In addition, where there is
    only one entrance, and the supposed "common area" of the
    property consists of the walkway to that entrance, other
    customers will be unable to avoid the solicitations as they
    enter and leave the store.9   As the California Supreme Court has
    observed, "[s]oliciting signatures . . . pose[s] a significantly
    greater risk of interfering with normal business operations when
    those activities are conducted in close proximity to the
    entrances and exits of individual stores rather than in the less
    9
    This is indeed what makes the location so appealing to
    those seeking signatures.
    17
    heavily trafficked and more congenial common areas."10      Ralphs
    Grocery Co., 55 Cal. 4th at 1092.    Cf. J.M.B. Realty Corp., 
    138 N.J. at 374
     (where property stands alone, "exercise of free
    speech will generate greater interference with their normal
    use").    The right to solicit signatures cannot truly be
    exercised "unobtrusive[ly]" when it is done so directly in front
    of the only ingress and egress of a free-standing store.      See
    Batchelder I, 
    388 Mass. at 92
    .    Although the art. 9 right, as
    has been noted, is narrower than the right to free speech, a
    single, free-standing store may nonetheless suffer an impact or
    interference from its exercise, particularly if it serves to
    stifle the property owner's exercise of its own property or
    speech rights.
    The solutions the court proposes for overcoming perceived
    indorsement and commercial interference do not cure these
    concerns.   See ante at     .   There are numerous reasons why
    10
    In contrast, perceived indorsement concerns are minimal
    if not nonexistent at large shopping malls with hundreds of
    tenants. Where many malls carry a name that is localized (e.g.,
    Northshore Mall, Natick Mall) or catchy (e.g., Assembly Row,
    Legacy Place), only the most informed visitor would know the
    identity of the mall's owner. Further, because large malls
    contain "numerous separate business establishments" and numerous
    entrances, it is unlikely that permitting the solicitation of
    signatures would impair the value or use of the property as a
    mall or interfere with normal business operations. See
    PruneYard Shopping Ctr. v. Robins, 
    447 U.S. 74
    , 83 (1980);
    Robins v. Pruneyard Shopping Ctr., 
    23 Cal. 3d 899
    , 910-911
    (1979).
    18
    posting disclaimers would be impracticable or undesirable for
    property owners, and time, place, and manner restrictions can go
    only so far in countering perceived indorsement and interference
    while still being minimal and reasonable limitations on the
    solicitation right.    Cf. PruneYard, 
    447 U.S. at 96
     (Powell, J.,
    concurring in part and in the judgment) ("Even large
    establishments may be able to [demonstrate] . . . substantial
    annoyance to customers" of exercise of free speech right "that
    could be eliminated only by elaborate, expensive, and possibly
    unenforceable time, place, and manner restrictions").   These
    important considerations as to the burden on the owner of
    property occupied by a stand-alone store have led courts in
    other States employing nearly identical balancing tests to find
    the balance tipped decidedly in favor of the owner's rights.
    The consequences of today's decision are significant.
    Aside from swinging the pendulum too far in favor of the
    exercise of individual rights at the expense of those of
    property owners, the court's decision offers an unworkable test
    in several respects.   No retail store except the smallest, most
    highly specialized one can safely determine that it falls
    outside the scope of the art. 9 right.   All other property
    owners must interpret the sweeping strokes and muddied reasoning
    of the court's decision to parse whether they are obligated to
    respect an individual's exercise of the art. 9 right in any
    19
    common or outdoor areas, even when that exercise interferes with
    their own constitutional rights or with the livelihood of their
    commercial enterprise, and even when, under an appropriate
    analysis, their rights as property owners would rightfully trump
    those of their visitors.   To preserve their independence from
    perceived indorsement and to ensure a safe and easy shopping
    experience for other customers, property owners will need to
    craft careful time, place, and manner restrictions that minimize
    interference.    See Batchelder I, 
    388 Mass. at 92-93
    .
    In addition, in determining whether they must permit
    solicitation activity and the extent to which they may restrict
    such activity, property owners will be inclined to err on the
    side of caution where the court creates today the likelihood
    that, if the business makes the incorrect calculation, it will
    owe compensatory money damages under the Massachusetts Civil
    Rights Act (act) to the aggrieved individual.   See G. L. c. 12,
    § 11I.   It is worth repeating that we have consistently avoided
    reading the act as creating a "vast constitutional tort" by
    recognizing actionable conduct in only very limited
    circumstances.   Bally v. Northeastern Univ., 
    403 Mass. 713
    , 718
    (1989), quoting Bell v. Mazza, 
    394 Mass. 176
    , 182 (1985).     See
    Freeman v. Planning Bd. of W. Boylston, 
    419 Mass. 548
    , 564, 565-
    566, cert. denied, 
    516 U.S. 931
     (1995).   But the court's
    20
    decision opens the door for a host of claims under the act where
    they are unwarranted.
    In vastly expanding the realm of private properties on
    which the art. 9 right may be exercised, and in interpreting the
    requirements for a successful claim under the Massachusetts
    Civil Rights Act in this way, the court creates a burdensome and
    unnavigable standard for property owners.   This holding goes too
    far in eroding the rights of property owners to use their
    property for commercial endeavors without undue interference.
    Because I believe that the exercise of the art. 9 right on
    private property should be limited to properties that serve as
    the functional equivalent of a traditional downtown area, and
    that the Roche Bros. supermarket at issue here does not so
    serve, I would affirm the grant of Roche Bros.' motion to
    dismiss on all grounds.