Attorney Grievance Commission v. Green , 441 Md. 80 ( 2014 )


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  • Attorney Grievance Commission v. John M. Green
    Misc. Docket AG Nos. 32 & 46, September Term, 2013
    ATTORNEY GRIEVANCE – INDEFINITE SUSPENSION
    COURT OF APPEALS SUSPENDED INDEFINITELY AN ATTORNEY WHO
    VIOLATED MARYLAND LAWYERS’ RULES OF PROFESSIONAL CONDUCT
    (“MLRPC”) 1.4(a)(2)-(3), 1.4(b), 1.5(a), 1.15(a), 1.15(c), 1.15(d), 8.1(b), 8.4(a), AND
    8.4(d) IN ONE CASE AND MLRPC 8.1(b) AND 8.4(d) IN A SECOND CASE BY
    FAILING TO COMMUNICATE THE SCOPE OF HIS REPRESENTATION AND THE
    AMOUNT OF TIME BILLED TO A CLIENT, FAILING TO DEPOSIT AN
    UNEARNED RETAINER IN A CLIENT TRUST ACCOUNT OR ESCROW, AND
    NOT RESPONDING TO THE LAWFUL REQUESTS OF BAR COUNSEL FOR
    INFORMATION AND A RESPONSE TO THE COMPLAINTS FILED AGAINST
    HIM.
    Circuit Court for Montgomery County
    Case Misc. Docket AG Nos. 29034 & 29262
    Argued: 12 November 2014
    IN THE COURT OF APPEALS OF
    MARYLAND
    Misc. Docket AG Nos. 32 & 46
    September Term, 2013
    ATTORNEY GRIEVANCE
    COMMISSION OF MARYLAND
    v.
    JOHN M. GREEN
    Barbera, C.J.,
    Harrell,
    Battaglia,
    Greene,
    Adkins,
    McDonald,
    Watts,
    JJ.
    Opinion by Harrell, J.
    Filed: December 22, 2014
    The Attorney Grievance Commission of Maryland (“Petitioner”), acting through
    Bar Counsel, filed two petitions for disciplinary or remedial action (“PDRA”) against
    John Melvin Green (“Green” or “Respondent”), pursuant to Maryland Rule 16-751, for
    alleged violations of the Maryland Lawyers’ Rules of Professional Conduct (“MLRPC”).
    We referred both cases to the Honorable Cynthia Callahan of the Circuit Court for
    Montgomery County to conduct a consolidated evidentiary hearing and file findings of
    fact and conclusions of law, according to Md. Rule 16-752.
    Neither party filed exceptions to Judge Callahan’s findings or conclusions.
    Moreover, Green did not file any opposition to Petitioner’s written recommendation for
    sanction or take the opportunity to argue before us as to sanction.
    I.     Judge Callahan’s Findings of Fact and Conclusions of Law
    Judge Callahan made the following factual findings:
    Procedural History
    Pursuant to an Order of the Court of Appeals dated July 24,
    2013, the disciplinary matter docketed in that court as Misc.
    Docket No. 32, September Term 2013 was transmitted to the
    Circuit Court for Montgomery County to be heard in accordance
    with Maryland Rule 16-757. The Clerk of the Circuit Court for
    Montgomery County docketed the Circuit Court as Case No.
    29034-M (hereinafter “the first case”).
    On August 28, 2013, John M. Green (hereinafter “Respondent”)
    was personally served in the first case. Along with the summons,
    Respondent was served with the Petition for Disciplinary or
    Remedial Action (“the first Petition”) filed by the Attorney
    Grievance Commission of Maryland (hereinafter “Petitioner” or
    “the Commission”).
    A Status Hearing and Scheduling Conference were set for
    September 23, 2013. Petitioner’s counsel, Raymond A. Hein,
    Esq., and Respondent appeared for the September 23rd hearing.
    By that time, a second disciplinary action had been filed against
    Respondent in the Court of Appeals (hereinafter “the second
    case”). Petitioner’s counsel and Respondent agreed on the record
    to consolidate the two disciplinary actions for trial, and a two-
    day hearing was scheduled for December 16-17, 2013. Pursuant
    to a Scheduling Order docketed by the Circuit Court on October
    10, 2013, the consolidation of the two matters for trial was
    confirmed.
    The joint Scheduling Order pertaining to both cases also
    included a discovery deadline of November 18, 2013 and set a
    Settlement Pre-Trial Hearing date of December 2, 2013 at 1:30
    p.m. Copies of the Scheduling Order were mailed to Petitioner’s
    counsel and to Respondent. Respondent did not file an Answer
    with the Circuit Court to either Petition. He also failed to appear
    for the pretrial hearing on December 2, 2013.
    At the Pretrial Hearing, Petitioner’s counsel proffered a response
    from Respondent relating to the first case. The court accepted a
    copy of that response as an Answer for docketing, which
    occurred on December 5, 2013. The document accepted is
    entitled “Defendant’s Answer’s to Orders.” It was received on
    September 24, 2013 at the Attorney Grievance Commission,
    although the Certificate of Service (on the second page) says
    that a copy was “served on [the] 14th day of January 2013” on
    Glenn M. Grossman, Esquire (Bar Counsel), more than six
    months before the first case was docketed.
    Respondent did not file an Answer to the second Petition.
    When the case was called for trial at approximately 9:55 a.m. on
    December 16, 2013, Respondent was not present, nor did he
    appear at any time that morning as the matter proceeded. The
    court received evidence presented by Petitioner in support of the
    professional misconduct charges set forth below in both
    petitions. The hearing was concluded on December 16, 2013.
    Upon consideration of the averments of the two petitions, the
    evidence offered by Petitioner on December 16, 2013 and
    Petitioner’s post-hearing submission of proposed findings of fact
    and conclusions of law, the court makes the following findings
    2
    of fact and conclusions of law in accordance with Rule 16-
    757(c).
    Findings of Fact
    Respondent was admitted to the Maryland Bar on September 7,
    1999. His is also licensed to practice law in the District of
    Columbia. Respondent does not presently maintain a separate
    law office but practices out of his home in Montgomery County.
    His home address is 6905 Muncaster Mill Road, Derwood,
    Maryland 20855 (hereinafter “the Muncaster Mill Road
    address”).
    The First Case (Circuit Court Case No. 29034-M)
    The court received Petitioner’s Request for Admission of Facts
    and Genuineness of Documents, to which Respondent failed to
    respond. Pursuant to Md. Rule 2-424(b), the factual matters set
    forth therein are deemed admitted, and the eleven (11)
    documents attached thereto are accepted as genuine.
    Additionally, the court heard testimony from V’Etta C. Ward,
    the complainant in the first case, and received several additional
    documentary exhibits in support of the following factual
    findings.
    V’Etta Ward (“Mrs. Ward”) was married to James S. Ward
    (“Mr. Ward”) from May, 2006 until Mr. Ward passed away on
    June 22, 2009. Following her husband’s death, Mrs. Ward
    petitioned to open an estate and obtained letters of
    administration as personal representative from the Register of
    Wills for Prince George’s County. Mrs. Ward thereafter hired an
    attorney (Christopher Brown) to assist her with the
    administration of her husband’s estate.
    Mrs. Ward testified that owing to problems over personal
    property between her and Mr. Ward’s adult daughter, Angela,
    she hired Respondent as a second attorney, for the purpose of
    “keep[ing] the daughter [Angela] from coming in the house and
    taking things.”
    Mrs. Ward testified that she met Respondent in November, 2009
    through one of her pastors. By check dated November 7, 2009,
    she paid Respondent $125.00 as a legal consultation fee. On
    3
    November 12, 2009, Mrs. Ward and Respondent signed a
    Retainer Agreement for Respondent to provide legal services in
    connection with “The Recovery of Assets for the Estate of
    James S. Ward, The Distribution of Requested Property and All
    Matters related Thereto.” The agreement provided for payment
    of an initial retainer in the amount of $3,500, to be applied
    toward legal services to be billed by Respondent at a rate of
    $250.00 per hour. The agreement also provided that Respondent
    would provide Mrs. Ward with monthly interim invoices on a
    timely basis and that she would be invoiced a replenishing
    retainer of $1,250.00 once the advanced sum of $3,500.00 was
    expended.
    On February 4, 2010, Mrs. Ward paid Respondent’s initial
    retainer of $3,500.00 by check. Respondent did not deposit Mrs.
    Ward’s $3,500.00 check into an attorney trust or escrow
    account. The retainer amount had not yet been fully earned as of
    the date Respondent received Ms. Ward’s payment.
    Prior to his receipt of Mrs. Ward’s retainer payment, Respondent
    provided assistance in arranging a date for Angela Ward to come
    and pick up personal property from the home titled in the name
    of the late James S. Ward, where Mrs. Ward was still residing.
    Angela Ward came to the house on January 23, 2010 for that
    purpose. Respondent was also present.
    After January 23, 2010, Respondent continued to visit Mrs.
    Ward at her home, and they occasionally socialized. Meanwhile,
    Mrs. Ward sought Respondent’s additional legal guidance with
    regard to abandoning the Fort Washington residential property
    titled in her late husband’s name. The property was encumbered
    by two mortgages which in total exceeded the market value of
    the home. Mrs. Ward had no legal ownership interest in the
    property.
    Respondent eventually began looking into the possibility of
    having Mrs. Ward abandon the real property. In December,
    2010, Respondent, who was unfamiliar with the subject matter,
    arranged a meeting with an estates and trusts lawyer.
    Respondent’s billing statements reveal that he also spent
    substantial time researching Maryland statutes and case law, as
    well as “case law in DC and Virginia,” before drafting and
    finalizing a document titled “Petition for Authority to Abandon
    4
    Real Property Asset.” Petitioner introduced evidence
    establishing that the petition to abandon was filed on February 1,
    2011 with the Register of Wills for Prince George’s County in
    the Estate of James S. Ward. On February 17, 2011, the
    Orphans’ Court for Prince George’s County approved an Order
    granting Mrs. Ward’s request to abandon the property.
    From the time of Mrs. Ward’s $3,500.00 retainer payment on
    February 4, 2010 until August 11, 2011, Respondent did not
    send Mrs. Ward monthly or other periodic invoices showing
    services performed on her legal matter. He did not inform Mrs.
    Ward that her initial retainer was depleted, nor did he request a
    replenishing retainer from her, in that period. After the filing and
    granting of the petition to abandon property in February 2011,
    Respondent provided no additional legal services to Mrs. Ward.
    Mrs. Ward testified that she asked Respondent “[a]bout every
    other month,” whether he was going to issue an invoice for legal
    services. He would tell her not to worry about it, and Mrs. Ward
    assumed Respondent’s billing “never made it to the 3500.”
    Despite her requests, it was not until August 11, 2011 that
    Respondent presented Mrs. Ward an invoice, titled “Pre-bill
    Worksheet.” Respondent’s accompanying letter claimed a
    balance was due of $7,845.98 for legal fees and expenses, after
    crediting Mrs. Ward’s $3500.00 retainer against the total billed
    charges of $11,345.98. The August 11, 2011 Pre-bill Worksheet
    was the first and only bill for services Mrs. Ward received from
    Respondent.
    The August 11, 2011 Pre-bill Worksheet generated by
    Respondent contained itemized listings of services over a period
    from November 11, 2009 through March 19, 2011. The final two
    entries purport to summarize cell phone calls between
    Respondent and Mrs. Ward from December 26, 2009 until
    March 19, 2011. Respondent utilized an “[a]ssumption that 50%
    of the [total minutes] was for legal services” and stated that
    “50% of the 50% or 25% of the total time” was billable.
    Respondent cumulatively thus billed 6.25 hours (an amount of
    $1,562.50) for phone calls occurring over a 15-month period.
    On August 19, 2011, Mrs. Ward sent a letter to Respondent
    dated August 19, 2011 in which she disputed his charges and
    recited Respondent’s failure to provide monthly interim invoices
    5
    in violation of this Retainer Agreement. Mrs. Ward requested a
    response to her letter “within 7 business days.” Respondent did
    not respond within seven business days or at any time prior to
    May 29, 2012.
    On May 29, 2012, Respondent sent Mrs. Ward a letter
    acknowledging her letter dated August 19, 2011 and responding
    to the same. He expressed disagreement with her “conclusions”
    and demanded payment “in the amount of $7,845 no later than
    the close of business June 5, 2012.” Respondent’s letter raised
    the possibility of a collection action by his attorney if Mrs. Ward
    failed to comply.
    After receiving Respondent’s May 29, 2012 payment demand
    letter, Mrs. Ward filed a grievance against Respondent with the
    Commission. Bar Counsel received Mrs. Ward’s complaint on
    June 4, 2012.
    As of June 2011, Respondent’s listed address with the Client
    Protection Fund of the Bar of Maryland was 9704 Thorncrest
    Drive, Fort Washington, Maryland 20744 (hereinafter “the
    Thorncrest Drive address.”). Although he had moved from the
    Thorncrest Drive address more than 30 days prior to June 21,
    2012, Respondent failed to notify the Client Protection Fund of
    his change of address until January 31, 2013.
    On January 31, 2013, Respondent provided the Client Protection
    Fund with a new mailing address of P.O. Box 1444, Rockville,
    Maryland 20844 (hereinafter the “P.O. Box”). At all times after
    May 29, 2012, Respondent has maintained the P.O. Box as a
    valid mailing address he utilizes to receive mail delivered by the
    United States Postal Service.
    On July 3, 2012, August 3, 2012, and October 12, 2012, the
    office of Bar Counsel re-sent an initial letter requesting a written
    response to Mrs. Ward’s enclosed complaint to Respondent at
    the P.O. Box. Respondent received Bar Counsel’s
    correspondence but he did not respond.
    On November 13, 2012, Commission Investigator Michael
    Peregoy contacted Respondent by telephone. Respondent
    provided Mr. Peregoy with the Muncaster Mill Road address as
    his current residential address. On November 14, 2012, the
    6
    office of Bar Counsel sent Respondent a letter addressed to the
    Muncaster Mill Road address, enclosing copies of all previous
    correspondence that had been sent to Respondent concerning
    Mrs. Ward’s complaint. The November 14, 2012 letter directed
    a response by November 30, 2012. Respondent received Bar
    Counsel’s November 14, 2012 correspondence but not respond.
    Mrs. Ward has not had any further communication with
    Respondent since she filed her grievance on June 4, 2012. She
    has not been sued or contacted by a lawyer acting on
    Respondent’s behalf regarding the balance due claimed by
    Respondent in his August 11, 2011 letter and bill and in his May
    29, 2012 letter.
    The Second Case (Circuit Court Case No. 2926-M)
    The court received Petitioner’s Request for Admission of Facts
    and Genuineness of Documents, to which Respondent failed to
    respond. Pursuant to Md. Rule 2-424(b), the factual matters set
    forth therein are deemed admitted, and the documents attached
    thereto are accepted as genuine. The Court also received
    additional documents from the family law matter in which
    Respondent represented Allen Young, Jr., husband of Nicole
    Jackson-Young, the individual who filed the complaint at issue
    in the second case. Upon review of said evidence, the court
    makes the following factual findings.
    In November 2012, Nicole Jackson-Young’s complaint
    presented issues relating to Respondent’s conduct as counsel for
    her husband, Allen Young, Jr., at a “Protective Order hearing”
    on September 13, 2012 and in subsequent “proceedings for an
    Absolute Divorce and Child Custody” in the Circuit Court for
    Prince George’s County.
    On November 27, 2012, the Office of Bar Counsel wrote to
    Respondent to request his response to Ms. Jackson-Young’s
    complaint. The letter requesting Respondent’s written request
    was mailed separately to both the P.O. Box and the Muncaster
    Mill Road address. Respondent did not respond.
    On January 17, 2013, the Office of Bar Counsel wrote to
    Respondent at the Muncaster Mill Road address and again
    7
    requested a response to Ms. Jackson-Young’s complaint.
    Respondent did not respond.
    Respondent continued to represent Allen Young, Jr. in the case
    of Allen Young v. Nicole Young (hereinafter “the Young case”),
    Case No. CAD12-31079, in the Circuit Court for Prince
    George’s County. Following a scheduling conference on
    December 11, 2012, the court issued a Scheduling Order in the
    Young Case that included, inter alia, scheduling of a settlement
    conference on March 20, 2013 and a two day trial on the merits
    for May 20 and 21, 2013. As counsel for Mr. Young,
    Respondent received a copy of the Scheduling Order.
    At the settlement conference on March 20, 2013, the parties
    agreed in principle to terms of a settlement, but the case
    remained scheduled for a disposition hearing on May 20, 2013.
    On May 20, 2013, Ms. Jackson-Young and her attorney
    appeared in court as required. Respondent failed to appear with
    his client. Respondent’s failure to appear in court on May 20,
    2013 necessitated continuance of the disposition hearing until
    June 3, 2013. Respondent did appear with his client on that date,
    following which a Consent Order was entered by the court.
    (Minor alterations added.) (Footnotes omitted.)
    Based on these findings, Judge Callahan concluded as follows:
    Conclusions of Law
    A. The first Case
    Petitioner charges Respondent with violating rules 1.1, 1.4(a)
    (2)-(3) & (b), 1.5(a), 1.15(a), (c) & (d), 8.1(b) and 8.4(a) & (d)
    of the Maryland Lawyers’ Rules of Professional Conduct
    (“RPC”).
    Rule 1.1 Competence
    A lawyer shall provide competent representation to a
    client. Competent representation requires the legal
    knowledge, skill, thoroughness and preparation
    reasonably necessary for the representation.
    8
    The Court concludes that Respondent did not provide Mrs. Ward
    with competent legal representation. Respondent did not possess
    the requisite legal knowledge and skill to handle the legal matter
    involving Mrs. Ward’s abandonment of the residential real
    property titled in the name of her late husband. Although
    Comment 2 to Rule 1.1 contemplates that “[a] lawyer can
    provide adequate representation in a wholly novel filed through
    necessary study[,]” Respondent’s lack of knowledge in the
    subject area of the law, coupled with his failure to notify the
    client on a timely basis that he was charging her a substantial
    amount in an effort to become familiar with the law, establish a
    violation of Rule 1.1.
    Rule 1.4 Communication
    (a) A lawyer shall:
    ***
    (2) keep the client reasonably informed about the
    status of the matter.
    (3) promptly comply with reasonable requests for
    information; and
    ***
    (b) A lawyer shall explain a matter to the extent
    reasonably necessary to permit he client to make
    informed decisions regarding the representation.
    The court concludes that Respondent did not keep Mrs. Ward
    reasonably informed about the status of the matter he was
    handling and did not promptly comply with her reasonable
    requests for the information regarding the status of her retainer
    and his legal fees. He failed to explain the extent of his services
    periodically to Mrs. Ward in order to permit her to make
    informed decisions regarding the representation. In fact, he
    misled her. In particular, Respondent failed to provide timely
    monthly invoices and to request a replenishing retainer when the
    client’s initial $3,500.00 retainer had been exhausted. This left
    Mrs. Ward in the dark about the status of the representation. She
    was understandably surprised and upset when she received
    Respondent’s bill in August 2011, some six months after the
    conclusion of the representation, demanding payment of twice
    9
    what she had already been billed. Based upon these facts, the
    court concludes that Respondent violated Rule 1.4, subsections
    (a)(2), (a)(3) and (b).
    Rule 1.5 Fees
    (a) A lawyer shall not make an agreement for, charge,
    or collect an unreasonable fee or an unreasonable
    amount of expenses. The factors to be considered in
    determining the reasonableness of a fee include the
    following:
    (1) the time and labor required, the novelty and
    difficulty of the questions involved, and the skill
    requisite to perform the legal service properly;
    (2) the likelihood, if apparent to the client, that the
    acceptance of the particular employment will preclude
    other employment of the lawyer;
    (3) the fee customarily charged in the locality for
    similar legal services;
    (4) the amount involved and the results obtained;
    (5) the time limitations imposed by the client or by the
    circumstances;
    (6) the nature and length of the professional
    relationship with the client;
    (7) the experience, reputation, and ability of the lawyer
    or lawyers performing the services; and
    (8) whether the fee is fixed or contingent.
    Under the circumstances discussed above in connection with
    Rules 1.1 and 1.4, the court concludes that Respondent charged
    Mrs. Ward an unreasonable amount. Respondent failed to
    provide the client with timely monthly invoices, and never
    sought a replenishing retainer throughout the duration of the
    actual representation despite the terms of his own retainer
    agreement. Instead, he waited until six months after the
    10
    conclusion of the representation to charge Mrs. Ward an
    additional amount that was more than double her initial retainer.
    Furthermore, his billing of research time to gain familiarity with
    the law, and his single billing entry for cumulative cell phone
    call time over a 15 month period represent excessive charge
    times under the circumstances. The court concludes that
    Respondent violated Rule 1.5(a) by charging Mrs. Ward an
    unreasonable fee.
    Rule 1.15 Safekeeping of Property
    (a) A lawyer shall hold property of clients or third
    persons that is in a lawyer's possession in connection
    with a representation separate from the lawyer's own
    property. Funds shall be kept in a separate account
    maintained pursuant to Title 16, Chapter 600 of the
    Maryland Rules, and records shall be created and
    maintained in accordance with the Rules in that
    Chapter. Other property shall be identified specifically
    as such and appropriately safeguarded, and records of
    its receipt and distribution shall be created and
    maintained. Complete records of the account funds and
    of other property shall be kept by the lawyer and shall
    be preserved for a period of at least five years after the
    date the record was created.
    ***
    (c) Unless the client gives informed consent,
    confirmed in writing, to a different arrangement, a
    lawyer shall deposit legal fees and expenses that have
    been paid in advance into a client trust account and
    may withdraw those funds for the lawyer's own benefit
    only as fees are earned or expenses incurred.
    (d) Upon receiving funds or other property in which a
    client or third person has an interest, a lawyer shall
    promptly notify the client or third person. Except as
    stated in this Rule or otherwise permitted by law or by
    agreement with the client, a lawyer shall deliver
    promptly to the client or third person any funds or
    other property that the client or third person is entitled
    to receive and, upon request by the client or third
    11
    person, shall render promptly a full accounting
    regarding such property.
    Respondent did not have Mrs. Ward’s informed consent,
    confirmed in writing, to deposit her initial retainer of $3,500.00
    in an account that was not a client trust account maintained
    pursuant to Title 16, Chapter 600 of the Maryland Rules. Indeed,
    his own Retainer Agreement, at paragraph 8, specified that the
    initial retainer “will be placed in an escrow account to be drawn
    from as fees, and costs and expenses are incurred.” Therefore
    Respondent violated Rule 1.15, subsections (a) and (c), when he
    failed to deposit Mrs. Ward’s initial retainer in a trust or escrow
    account for safekeeping upon receiving that payment on
    February 4, 2010. Attorney Grievance Commission v. Guida,
    
    391 Md. 33
    , 53, 
    891 A.2d 1085
    , 1097 (2006) (“[f]unds given in
    anticipation of future legal services qualify as trust money and,
    accordingly, are to be deposited in trust accounts separate from
    the attorney’s property, to be removed promptly by the attorney
    as earned”).
    Respondent violated Rule 1.15(d) based upon his failure to
    render promptly a full accounting regarding Mrs. Ward’s
    $3,500.00 retainer in response to her multiple requests for such
    an accounting during the course of the representation. He also
    used, or misused, the personal relationship he developed with
    Mrs. Ward to avoid providing her the information she requested.
    Rule 8.1 Bar Admission and Disciplinary Matters
    An applicant for admission or reinstatement to the bar,
    or a lawyer in connection with a bar admission
    application or in connection with a disciplinary matter,
    shall not:
    ***
    (b) Fail to disclose a fact necessary to correct a
    misapprehension known by the person to have arisen
    in that matter, or knowingly fail to respond to a lawful
    demand for information from an admissions or
    disciplinary authority, except that this rule does not
    require disclosure of information protected by Rule
    1.6.
    12
    As evidenced by his repeated failures to respond to multiple
    letters from the Office of Bar Counsel seeking a response to
    Mrs. Ward’s complaint, Respondent violated Rule 8.1(b). See
    Attorney Grievance Commission v. Fezell, 
    361 Md. 234
    , 
    760 A.2d 1108
    , 1116 (2000) and cases cited therein (“an attorney
    violates Rule 8.1(b) by failing to respond to letters from
    disciplinary authorities requesting information”).
    Rule 8.4 Misconduct
    It is professional misconduct for a lawyer to:
    (a) violate or attempt to violate the Maryland Lawyers’
    Rules of Professional Conduct, knowingly assist or
    induce another to do so, or do so through the actions of
    another;
    ***
    (d) engage in conduct that is prejudicial to the
    administration of justice;
    By violating the Maryland Lawyers’ Rules of Professional
    conduct as otherwise concluded herein, Respondent engaged in
    professional misconduct in violation of Rule 8.4(a).
    The court concludes that Respondent’s treatment of his client,
    Mrs. Ward, by threatening her with legal proceedings in his May
    29, 2012 letter, was conduct prejudicial to the administration of
    justice in violation of Rule 8.4(d). Respondent failed to provide
    Mrs. Ward with timely monthly invoices, and then waited until
    August 11, 2011 to place her on notice of his claimed balance
    due of almost $8,000.00. He failed to respond to her August 19,
    2011 letter disputing his charges until he sent his May 29, 2012
    letter, in which he indicated his attorney would pursue collection
    action if Mrs. Ward did not pay the amount claimed. Such
    conduct, in its totality, was prejudicial to the administration of
    justice.
    Respondent’s failure to respect the lawful authority of the Bar
    Counsel to request a response to Mrs. Ward’s complaint also
    violated Rule 8.4(d). Respondent ignored all of Bar Counsel’s
    letters and never provided any information to assist Bar Counsel
    13
    in reviewing Mrs. Ward’s grievance. The court concludes that
    this conduct also was prejudicial to the administration of justice.
    B. The Second Case (Circuit Court Case No. 29262-M)
    In the second case, Petitioner charges Respondent with violating
    Rules 8.1(b) and 8.4(d) of the RPC. The texts of those rules are
    included in the court’s Conclusions of Law section regarding the
    first case.
    As in the first case, the court concludes that Respondent’s failure
    to respond to Bar Counsel’s letters concerning the complaint of
    Nicole Jackson-Young violated Rule 8.1(b), and was prejudicial
    to the administration of justice, therefore also violating Rule
    8.4(d).
    (Minor alterations added.) (Footnotes omitted.)
    As noted earlier, no exceptions were filed to Judge Callahan’s findings of facts or
    conclusions of law. Petitioner recommends that Green be suspended indefinitely.
    II.    Analysis
    “The Court of Appeals has ‘original and complete jurisdiction over attorney
    discipline proceedings in Maryland.’” Attorney Grievance Comm’n v. Harmon, 
    433 Md. 612
    , 623, 
    72 A.3d 555
    , 562 (2013) (quoting Attorney Grievance Comm’n v. Penn, 
    431 Md. 320
    , 333-34, 
    65 A.3d 125
    , 133 (2013)). “‘[W]e generally will accept the hearing
    judge’s findings of fact, unless those findings are clearly erroneous.’” 
    Harmon, 433 Md. at 612
    , 72 A.3d at 562 (quoting Attorney Grievance Comm’n v. Tanko, 
    408 Md. 404
    , 418,
    
    969 A.2d 1010
    , 1019 (2009)). When no exceptions are filed (as was the case here), we
    may treat the hearing judge’s findings of fact as established for purposes of our
    independent review of the judge’s conclusions of law and, where appropriate,
    determination of the appropriate sanction. Md. Rule 16-759(b)(2)(a). We accept the facts
    14
    as found by Judge Callahan as they were not clearly erroneous based on our review of the
    record.
    We do not afford the hearing judge’s conclusions of law the deference that we do
    her fact-finding. Pursuant to Md. Rule 16-759(b)(1), we review her legal conclusions
    without deference. 
    Harmon, 433 Md. at 612
    , 72 A.3d at 562.
    A. Respondent’s Violations of the MLRPC in the Ward Case
    Petitioner accused Green of violating MLRPC 1.1, 1.4(a)(2)-(3), 1.4(b), 1.5(a),
    1.15(a), 1.15(c), 1.15(d), 8.1(b), 8.4(a), 8.4(d), and Maryland Rule 16-607 in its PDRA
    related to Green’s representation of Mrs. Ward. Judge Callahan concluded that Green
    violated all of the MLRPC sections charged by Petitioner. Petitioner withdrew the Rule
    16-607 charge at the hearing. We agree with Judge Callahan’s conclusions, except with
    regard to MLRPC 1.1.
    1. MLRPC 1.1
    Although MLRPC 1.1 requires a lawyer to represent competently his or her
    clients, the lawyer need not have relevant experience or the requisite competence at the
    outset of representation if competence is obtained subsequently through research and
    preparation. See MLRPC 1.1 cmts. 2, 4. With this understanding, we perceive Green’s
    representation of Mrs. Ward to have been competent.
    Green represented Mrs. Ward on two distinct matters: 1) arranging for the
    distribution of personal property over which Mrs. Ward and her late husband’s adult
    daughter were in dispute; and, 2) abandoning the Fort Washington property owned
    individually by her late husband. In the first matter, we can find no indication in the
    15
    record that Green lacked the requisite legal knowledge or skill for that undertaking.
    Moreover, the outcome was satisfactory to the client. With regard to the abandonment of
    Mrs. Ward’s late husband’s residential property, although Green was unfamiliar with the
    specific legal principles and process at the outset, after consultation with a trusts and
    estates attorney and some legal research, he was able to file a petition to abandon that
    was accepted and acted upon favorably by the Orphans’ Court for Prince George’s
    County. Thus, the representation was competent and effective.
    The hearing judge pointed to the lack of communication with the client about the
    substantial amount of time that Respondent billed Mrs. Ward in an effort to become
    familiar with the abandonment process as demonstrating the incompetence of
    Respondent’s representation. Although a lack of communication by an attorney with his
    or her client in violation of MLRPC 1.4 is sometimes also a violation of MLRPC 1.1, it is
    not so in every case. Attorney Grievance Comm'n v. Kreamer, 
    387 Md. 503
    , 532, 
    876 A.2d 79
    , 96 (2005). In this case, Green’s lack of proper client communication violated
    MLRPC 1.4 and 1.5 (as described below), but such misconduct did not affect the quality
    or effectiveness of his representation and attainment of his client’s goals.
    Similarly, mismanagement of client trust funds, under certain circumstances, may
    amount also to a violation of MLRPC 1.1. We have found client trust account
    mismanagement to violate MLRPC 1.1 primarily when payments made to clients or on
    their behalf are delayed unduly. See Attorney Grievance Comm'n v. Mungin, 
    439 Md. 290
    , 306, 
    96 A.3d 122
    , 130-31 (2014) (holding that failure to disburse funds to third
    party medical providers and maintain adequate balances in his client trust account
    16
    violated MLRPC 1.1); Attorney Grievance Comm'n v. Moeller, 
    427 Md. 66
    , 73, 
    46 A.3d 407
    , 411 (2012) (holding that “failure to collect and maintain sufficient monies in his
    trust account to pay the recordation tax associated with a property settlement” violated
    MLRPC 1.1); Attorney Grievance Comm'n v. Agiliga, 
    422 Md. 613
    , 616-17, 622, 
    31 A.3d 103
    , 105, 108 (2011) (holding that failure to maintain records, pay third party
    medical providers with settlement proceeds, and maintain an escrow account to shield
    client funds from garnishment from personal financial difficulties is a violation of
    MLRPC 1.1); Attorney Grievance Comm’n v. Maignan, 
    390 Md. 287
    , 296-97, 
    888 A.2d 344
    , 349 (2005) (holding that “failure to maintain settlement proceeds in a proper client
    trust account   demonstrates    incompetence under      [MLRPC]      1.1”). Not every
    mismanagement of client trust monies, however, violates MLRPC 1.1. See, e.g., Attorney
    Grievance Comm'n v. Weiers, __ Md. __ (2014) (No. 10, September Term, 2013 (filed 22
    October 2014) (slip op. at 9-11) (holding that commingling client funds with earned fees
    did not violate MLRPC 1.1, under the circumstances of that case).
    There is no indication that Green’s failure to deposit Mrs. Ward’s retainer into a
    client trust account or his inadequate communication with her affected the quality of his
    representation or frustrated attainment of his client’s goals in the present case. Green
    acted adequately and competently on Mrs. Ward’s behalf despite his other failures.
    Therefore, we are not persuaded, by clear and convincing evidence, that Green violated
    MLRPC 1.1.
    17
    2. MLRPC 1.4(a)(2)-(3) and (b)
    MLRPC 1.4 requires that lawyers communicate adequately with their clients and
    keep their clients informed about the progress of the representation. Reasonable
    communication is necessary to allow the client to participate in decision-making over the
    course of the representation.
    Green communicated frequently with Mrs. Ward. In his so-called bill, Green
    claims to have spent twenty-five hours on the telephone with her.1 It appears, however,
    that these attempts at communication were largely noise without much signal. Despite the
    time spent together on the telephone, Mrs. Ward was not made aware timely that her
    initial $3,500.00 retainer had been depleted until she was billed finally for it six months
    after the representation was concluded, despite her requests for agreed upon monthly
    invoices. Mrs. Ward did not know the significant amount of time that Green was
    spending on her matters. Green’s failure to provide the invoices, request timely the
    agreed upon replenishing retainer, or inform her of the amount of time he was expending
    on her representation did not provide Mrs. Ward with the information required to make
    informed decisions regarding continuance of the representation. We agree with Judge
    Callahan’s conclusion that Respondent violated MLRPC 1.4(a)(2)-(3) and (b).
    1
    In his “Pre-bill Worksheet,” Green claims to have billed Mrs. Ward only for a quarter of
    the time he spent on the telephone, i.e., 6.25 hours.
    18
    3. MLRPC 1.5(a)
    MLRPC 1.5 prohibits lawyers from charging unreasonable fees. The Rule
    provides a list of non-exclusive factors to consider when determining the reasonableness
    of fees.
    Although the total fee of $11,345.98 seems to us high relative to the complexity of
    the matters for which Green was engaged and the results obtained, we need not conclude
    that the total fee sought to be collected was unreasonable in order to conclude that Green
    violated MLRPC 1.5. Green’s failure to provide the agreed monthly invoices (as he was
    reminded to do by Mrs. Ward), his failure to request the replenishing retainer, and his
    “bill” sent more than six months after the conclusion of the representation were
    unreasonable. It was also unreasonable, under the circumstances, for Green to bill the
    total amount of time he spent allegedly researching the law regarding how to abandon the
    residential property of Mrs. Ward’s late husband. Finally, the single billing entry for
    telephone calls over a fifteen month period was unreasonable. We agree with Judge
    Callahan that Green violated MLRPC 1.5(a).
    4. MLRPC 1.15(a), (c), and (d)
    MLRPC 1.15 concerns the safekeeping of client property. “Funds given in
    anticipation of future legal services qualify as trust money and, accordingly, are to be
    deposited in trust accounts separate from the attorney’s property, to be removed promptly
    by the attorney as earned.” Attorney Grievance Comm'n v. Guida, 
    391 Md. 33
    , 53, 
    891 A.2d 1085
    , 1097 (2006).
    19
    Green violated subsections (a) and (c) of MLRPC 1.15 when he failed to deposit
    Mrs. Ward’s retainer into a client trust or escrow account. Green violated subsection (d)
    of MLRPC 1.15 by failing to provide the monthly invoices that Mrs. Ward requested
    repeatedly. Thus, we agree with Judge Callahan’s conclusions that Green violated
    MLRPC 1.15(a), (c), and (d).
    5. MLRPC 8.1(b)
    MLRPC 8.1(b) prohibits, among other things, lawyers from failing knowingly to
    respond to the lawful demand for information from a disciplinary authority, i.e., Bar
    Counsel. Green failed to respond to multiple letters from the Office of Bar Counsel
    seeking a response to Mrs. Ward’s complaint. “This court has a long history of holding
    that an attorney violates [MLRPC] 8.1(b) by failing to respond to the letters from
    disciplinary authorities requesting information.” 
    Fezell, 361 Md. at 249
    , 760 A.2d at
    1116 (citing several of our cases in support). We agree with Judge Callahan’s conclusion
    that Green violated MLRPC 8.1(b).
    6. MLRPC 8.4 (a) and (d)
    MLRPC 8.4(a) provides that violations of the MLRPC constitute misconduct.
    MLRPC 8.4(d) states that it is professional misconduct to engage in conduct that
    prejudices the administration of justice. Green violated both subsections of the Rule. By
    violating the other MLRPC provisions discussed previously in this opinion, Green
    violated also MLRPC 8.4(a). His failure to respond to Petitioner’s lawful requests for
    information and a response to Mrs. Ward’s complaint was prejudicial to the
    administration of justice. Failure to comply with the requests of Bar Counsel in a prompt
    20
    and complete manner violates MLRPC 8.4(d). Attorney Grievance Comm'n v. Rose, 
    383 Md. 385
    , 392, 
    859 A.2d 659
    , 663 (2004). We agree therefore with Judge Callahan’s
    conclusions that Green violated MLRPC 8.4(a) and (d).
    Judge Callahan also concluded that Green’s threat of legal action against Mrs.
    Ward to collect the legal fees he claimed she owed was prejudicial to the administration
    of justice and a violation of MLRPC 8.4(d). We disagree. Threatening collection action
    of legal fees, even potentially unreasonable fees, does not, by itself, violate MLRPC
    8.4(d).
    B. Respondent’s Violations of the MLRPC in the Jackson-Young Case
    Petitioner accused Respondent of violating MLRPC 8.1(b) and 8.4(d) in its PDRA
    regarding Ms. Jackson-Young’s complaint. Judge Callahan concluded that Green violated
    both rules. We agree.
    The basis for Petitioner’s claim arose from Green’s failure to answer Bar
    Counsel’s request for a response to Ms. Jackson-Young’s complaint. Several letters were
    sent by Petitioner, and received and ignored by Respondent. This conduct is prejudicial to
    the administration of justice, a violation of MLRPC 8.4(d), as well as a violation of
    MLRPC 8.1(b).
    C. Appropriate Sanction
    Our cases support suspending indefinitely Green for his violation of MLRPC 1.1,
    1.4(a)(2)-(3), 1.4(b), 1.5(a), 1.15(a), 1.15(c), 1.15(d), 8.1(b), 8.4(a), and 8.4(d). In
    Attorney Grievance Commission v. Stillwell, for example, we suspended indefinitely an
    attorney, with the right to apply for reinstatement in no sooner than 60 days, for lack of
    21
    diligence in pursuing a client’s matter, failing to keep the client reasonably informed
    about the status of the representation, and failing to deposit an unearned retainer in a
    client trust account (MLRPC 1.3, 1.4, and 1.15 respectively). 
    434 Md. 248
    , 274, 
    74 A.3d 728
    , 743 (2013). Further, failure to cooperate with Bar Counsel (MLRPC 8.1(b)), when
    combined with other disciplinary violations not involving dishonesty, has resulted often
    in an indefinite suspension. See, e.g., 
    Harmon, 433 Md. at 623-24
    , 
    629, 72 A.3d at 562
    ,
    566 (imposing an indefinite suspension with right to apply for reinstatement in no fewer
    than six months for violations of MLRPC 1.15 and 8.1(b)); Attorney Grievance Comm'n
    v. Alston, 
    428 Md. 650
    , 678, 
    53 A.3d 1142
    , 1158 (2012) (imposing an indefinite
    suspension for violations of MLRPC 1.3, 1.4, 1.15, 1.16, 8.1(b), and 8.4(d)); Attorney
    Grievance Comm'n v. Lee, 
    393 Md. 546
    , 566, 
    903 A.2d 895
    , 907 (2006) (imposing an
    indefinite suspension for violations of MLRPC 1.3, 1.4, 1.16, 3.2, 8.1(b), and 8.4(c));
    Attorney Grievance Comm'n v. Kovacic, 
    389 Md. 233
    , 240, 
    884 A.2d 673
    , 677 (2005)
    (imposing an indefinite suspension for violations of MLRPC 1.3, 1.4, and 8.1(b)); 
    Rose, 383 Md. at 392
    , 859 A.2d at 663 (2004) (imposing an indefinite suspension with right to
    apply for reinstatement after six months for violations of MLRPC 1.15(a), 8.1(b), and
    8.4(d)). Thus, indefinite suspension is appropriate as the starting-point sanction in this
    case and, as it turns out, the ending point.
    It is appropriate sometimes to state a minimum period of time that an attorney who
    has been suspended indefinitely must wait before he or she may apply for reinstatement
    to the Bar. Attorney Grievance Comm’n v. Litman, __ Md. __, __ A.3d __ (2014) (No.
    81, September Term, 2013) (filed October 2014) (slip op. at 16). Where there is no
    22
    evidence in the record bearing on the likelihood that the offending attorney may not
    repeat the misconduct, however, we have refrained from specifying a minimum duration
    for an indefinite suspension. See 
    Kovacic, 389 Md. at 240
    , 884 A.2d at 677. Because
    there is nothing in the record plumbing the reasons for Green’s misconduct or the
    likelihood that recidivism is not a concern, due to his multiple refusals to cooperate with
    Bar Counsel, an open-ended indefinite suspension is appropriate. We note also in this
    regard that no mitigation was found by Judge Callahan. Thus, there is no basis from
    which we could divine an appropriate minimum “sit-out” period.
    III.   Conclusion
    Respondent, John Melvin Green, violated MLRPC 1.4(a)(2)-(3), 1.4(b), 1.5(a),
    1.15(a), 1.15(c), 1.15(d), 8.1(b), 8.4(a), and 8.4(d) in Misc. Docket AG No. 32 and
    MLRCP 8.1(b) and 8.4(d) in Misc. Docket AG No. 46. For this misconduct, we suspend
    indefinitely Respondent from the practice of law in Maryland.
    IT IS SO ORDERED. RESPONDENT SHALL PAY ALL
    COSTS AS TAXED BY THE CLERK OF THIS COURT,
    INCLUDING THE COSTS OF ALL TRANSCRIPTS,
    PURSUANT TO RULE 16-761, FOR WHICH SUM
    JUDGMENT IS ENTERED IN FAVOR OF THE
    ATTORNEY     GRIEVANCE    COMMISSION    OF
    MARYLAND AGAINST JOHN MELVIN GREEN.
    23