Estate of Gleason v. Central United Life Insurance , 379 Mont. 219 ( 2015 )


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  •                                                                                                May 20 2015
    DA 13-0644
    Case Number: DA 13-0644
    IN THE SUPREME COURT OF THE STATE OF MONTANA
    
    2015 MT 140
    THE ESTATE OF JUDITH K. GLEASON,
    and JAN GREGSON and JAMES GLEASON,
    as Personal Representatives of the
    Estate of Judith Gleason,
    Plaintiffs and Appellants,
    v.
    CENTRAL UNITED LIFE INSURANCE
    COMPANY, HELENA SCHOOL DISTRICT #1,
    GAIL MOONEY and DOES 1-10,
    Defendants, Appellees, and Cross-Appellant.
    ----------------------------------------------
    CENTRAL UNITED LIFE INSURANCE
    COMPANY,
    Counter-Plaintiff, and Cross-Appellant,
    v.
    THE ESTATE OF JUDITH K. GLEASON,
    and JAN GREGSON and JAMES GLEASON,
    as Personal Representatives of the
    Estate of Judith Gleason,
    Counter-Defendants.
    APPEAL FROM:               District Court of the First Judicial District,
    In and For the County of Lewis & Clark, Cause No. BDV 2011-707
    Honorable Jeffrey M. Sherlock, Presiding Judge
    COUNSEL OF RECORD:
    For Appellants:
    John M. Morrison (argued), Linda M. Deola, Morrison, Sherwood, Wilson
    & Deola, PLLP; Helena, Montana
    For Appellees:
    Randall J. Colbert (argued), Robert C. Lukes, Garlington, Lohn &
    Robinson, PLLP; Missoula, Montana
    Argued and Submitted: November 18, 2014
    Decided: May 20, 2015
    Filed:
    __________________________________________
    Clerk
    2
    Justice Michael E Wheat delivered the Opinion of the Court.
    ¶1     Jan Gregson and James Gleason, as co-personal representatives of the Estate of
    Judith Gleason (the Estate), appeal from various rulings by the First Judicial District,
    Lewis and Clark County.       Defendant Central United Life Insurance, Co. (CULI)
    cross-appeals. We affirm in part, reverse in part, and remand for a new trial consistent
    with this opinion.
    PROCEDURAL AND FACTUAL BACKGROUND
    ¶2     In 1990, Judith Gleason (Judith) purchased a cancer benefit insurance policy from
    Colonial Life & Accident Insurance Company, with an effective date of coverage of
    February 22, 1990. In March 2002, Judith was diagnosed with breast cancer. She
    underwent treatment until she died on March 28, 2010.
    ¶3     From the time she purchased the policy until her death, Judith paid all premiums
    owed. The policy remained in effect when she died in 2010. Judith never submitted a
    claim on the policy while she lived. After her death, Jan Gregson and James Gleason
    were named co-personal representatives of her estate (PRs).
    ¶4     In 2004, CULI acquired the cancer insurance policy from Colonial Life. CULI
    began servicing the policy in January 2002, and formally assumed the policy on or about
    October 1, 2004.
    ¶5     On or about April 5, 2010, the PRs submitted a notice of potential claim under the
    policy to CULI via phone call. The PRs then sent CULI a copy of Judith’s death
    certificate, which attributed her death to cancer. CULI received the death certificate on
    3
    April 12, 2010. Medical bills and claim forms were sent to CULI in January 2011. On
    January 24, 2011, CULI requested additional documentation related to certain services
    provided from October 2009 through March 2010. On January 25, 2011, CULI issued an
    explanation of benefits stating that claims not submitted within the policy’s notice period
    were not payable. The policy required claims to be filed within one year plus 90 days of
    the date of the claim. The PRs provided additional medical records to CULI in February
    2011 and early March 2011.
    ¶6       On March 17, 2011, CULI paid certain claims arising within one year and 90 days
    prior to January 11, 2013, the date the claim forms and medical bills were received by
    CULI. This payment totaled $57,735.95. CULI reiterated that it would not pay for
    claims submitted outside the policy time limit.
    ¶7       On April 11, 2011, the PRs advised CULI that the Estate was contesting the denial
    of the untimely-filed claims. On June 24, 2011, CULI issued payment of a $5,000 death
    benefit payable under the policy.
    ¶8       On June 24, 2011, CULI filed a declaratory judgment action in Montana Federal
    Court.    The Estate filed this action in State District Court on July 13, 2011.       On
    December 15, 2011, the Federal Court declined to exercise jurisdiction and the
    declaratory judgment action was remanded to the State District Court for determination.
    ¶9       Over the next several months, both parties moved for summary judgment. On July
    12, 2012, the District Court issued an order granting the Estate’s motion for partial
    summary judgment and denying CULI’s motion for summary judgment. In its order, the
    4
    court ruled that CULI owed payment for the untimely-filed claims, provided it was not
    prejudiced by the late notice. CULI admitted that it was not prejudiced because it had the
    information necessary to consider the claims under the policy. The court also ruled that
    the eight-year statute of limitations on written contracts barred claims for services
    rendered prior to April 5, 2002. This ruling was later amended to bar claims for services
    rendered prior to April 12, 2002.
    ¶10    In August 2012, CULI discovered that certain other medical expenses incurred
    within the policy time limit should have been covered. Accordingly, on August 20 and
    22, 2012, CULI issued payments to the Estate for those claims. These payments totaled
    $17,195.28 and included prejudgment interest (calculated at 10% per annum) from
    March 17, 2011 to the date of the payments.
    ¶11    On January 17, 2013, pursuant to the District Court’s July 12, 2012 order, CULI
    issued payment to the Estate for the untimely-filed claims.          The payment totaled
    $539,717.90 and included prejudgment interest from March 17, 2011 to the date of the
    payment. Shortly thereafter, CULI warned the PRs not to distribute the funds because it
    intended to seek reimbursement of the payment on appeal. The PRs placed the funds in
    trust pending the outcome of this dispute.
    ¶12    Prior to trial both parties filed motions in limine. On March 1, 2013, the District
    Court issued an order on the motions. The court allowed CULI to present testimony
    about cases decided after its denial of the PRs’ claim in order to “illustrate the unsettled
    nature of Montana law” with regard to the notice issue. The court also allowed the PRs
    5
    to present testimony regarding CULI’s claim handling in other states and how other
    insurance companies handle late notice claims in other jurisdictions.
    ¶13    The case was tried by jury from March 4-8, 2013. On March 4, 2013, prior to the
    commencement of trial, the court entered a directed verdict in favor of the Estate on the
    untimely-filed claims for the amount of $539,717.90. The court advised the jury that it
    had directed a verdict on that issue and that CULI had paid that amount to the Estate.
    ¶14    At the conclusion of trial the court submitted a special verdict form to the jury.
    The verdict form directed the jury to determine the amount of additional money CULI
    owed under the policy, if any, and whether CULI had violated the Montana Unfair Trade
    Practices Act (UTPA). If the jury found that CULI had violated the UTPA, it was to
    determine the amount of damages suffered and, if it awarded damages, to consider
    whether CULI had acted with malice. If the jury found CULI acted with malice it could
    then determine whether to award punitive damages.
    ¶15    The jury returned a verdict finding that no additional money was due under the
    policy. The jury found that CULI had violated the UTPA, but did not award damages.
    The jury therefore did not consider whether CULI acted with malice.
    ¶16    Following trial, the District Court awarded trial costs to CULI, finding that it was
    the prevailing party because the jury had awarded no contract or UTPA damages to the
    Estate. The District Court awarded attorney’s fees and costs to the Estate for its recovery
    under the policy.
    6
    ¶17   The Estate timely appealed and CULI timely cross-appealed. The Estate contends
    that the District Court erred when it: (a) required proof of UTPA damages in addition to
    wrongfully denied benefits before allowing the jury to consider malice and punitive
    damages, (b) failed to grant a directed verdict that CULI violated the UTPA, (c) allowed
    the jury to consider judicial opinions related to the notice-prejudice rule with regard to
    whether CULI had a reasonable basis in law to deny the claims, and (d) awarded trial
    costs to CULI.
    ¶18   On cross-appeal, CULI maintains the District Court erred when it: (a) applied the
    notice-prejudice rule and determined that the Estate’s claims were not barred by the
    policy’s notice provision, (b) applied the statute of limitations from the time CULI
    received notice of the Estate’s claims, (c) failed to dismiss the UTPA claim because
    CULI had a reasonable basis in law to deny the claim, (d) allowed evidence of claim
    handling practices by other insurers with regard to whether CULI had a reasonable basis
    in law to deny the UTPA claim, and (e) awarded attorney’s fees and costs to the Estate.
    ¶19   Because of our holding here, we do not reach several of the issues raised by the
    parties. We therefore restate the issues on appeal and cross-appeal and address them in
    the following order:
    1. Did the District Court err when it applied the notice-prejudice rule in finding
    that CULI was liable to the Estate for the untimely-filed claims?
    2. Did the District Court err when it instructed the jury that it must first find
    UTPA damages beyond damages for failure to pay benefits under the policy
    before considering malice and punitive damages?
    7
    3. Did the District Court err by failing to direct a verdict against CULI for
    violating the UTPA?
    4. Did the District Court err when it did not dismiss the UTPA claim because
    CULI had a reasonable basis in law for denying the untimely filed claims?
    5. Did the District Court err by applying the statute of limitations from the date
    the PRs submitted their claim to CULI rather than from the date suit was filed?
    6. Did the District Court err in allowing the Estate to present evidence of
    out-of-state law and claim handling practices that were not directly related to
    the case at hand and allowing CULI to present evidence of Montana cases
    related to the notice-prejudice rule?
    7. Did the District Court err in awarding trial costs to CULI where the jury found
    that the UTPA was violated and the court entered a directed verdict in favor of
    the Estate?
    8. Did the District Court err in awarding attorney’s fees to the Estate?
    STANDARDS OF REVIEW
    ¶20     We review a district court’s conclusions of law for correctness.           Weter v.
    Archambault, 
    2002 MT 336
    , ¶ 18, 
    313 Mont. 284
    , 
    61 P.3d 771
    . We review a district
    court's ruling on a motion for summary judgment de novo, applying the same criteria as
    the district court. Cole v. Valley Ice Garden, L.L.C., 
    2005 MT 115
    , ¶ 4, 
    327 Mont. 99
    ,
    
    113 P.3d 275
    . We review a district court’s jury instructions to determine whether the
    instructions, as a whole, fully and fairly instruct the jury on the applicable law. State v.
    Hudson, 
    2005 MT 142
    , ¶ 10, 
    327 Mont. 286
    , 
    114 P.3d 210
    . The instructions must
    prejudicially affect a party’s substantial rights to constitute reversible error. Hudson,
    ¶ 10.
    8
    ¶21    A district court abuses its discretion if it acts arbitrarily without the employment of
    conscientious judgment or exceeds the bounds of reason, resulting in substantial injustice.
    State v. Daniels, 
    2011 MT 278
    , ¶ 11, 
    362 Mont. 426
    , 
    265 P.3d 623
    .
    DISCUSSION
    ¶22 1. Did the District Court err when it applied the notice-prejudice rule in finding
    that CULI was liable to the Estate for the untimely-filed claims?
    ¶23    The “notice-prejudice” rule in the realm of insurance law provides that late notice
    of a claim (i.e., notice outside the time limit established in the written insurance policy)
    will not preclude coverage unless the insurer can demonstrate that it was prejudiced by
    the lateness of the notice. We have previously applied elements of the notice-prejudice
    rule in uninsured and underinsured motorist cases without explicitly adopting the rule.
    We do so now in the context of first party insurance claims.
    ¶24    We begin our analysis with the proposition that if an insurance contract’s terms
    are clear and unambiguous, we will enforce the terms as written unless the term violates
    public policy. State Farm Mut. Auto. Ins. Co. v. Gibson, 
    2007 MT 153
    , ¶ 11, 
    337 Mont. 509
    , 
    163 P.3d 387
    . However, “a provision that defeats coverage for which valuable
    consideration has been received violates Montana public policy.” State Farm, ¶ 11.
    ¶25    In Sorensen v. Farmer’s Ins. Exch., 
    279 Mont. 291
    , 
    927 P.2d 1002
    (1996), we
    considered a situation where an injured motorist, Sorensen, settled a third party claim and
    executed a release with State Farm (the other driver’s insurer) before bringing an
    underinsured motorist claim against her own insurer, Farmers Insurance Exchange.
    Farmers denied coverage, citing a policy provision prohibiting Sorensen from doing
    9
    anything to prejudice Farmers’ subrogation rights. Farmers argued that by executing the
    release against the liable parties and State Farm, Sorensen destroyed its subrogation
    rights and breached the insurance contract.
    ¶26    Citing a plethora of cases from other jurisdictions, we adopted a “no prejudice”
    rule, holding that, as a matter of public policy, “denying accident victims indemnification
    based upon their action which can have no effect on the insurer’s ability to subrogate will
    not further the purpose of underinsured motorist coverage.” 
    Sorensen, 279 Mont. at 294-296
    , 927 P.2d at 1004-1005.
    ¶27    We followed Sorensen with Augustine v. Simonson, 
    283 Mont. 259
    , 
    940 P.2d 116
    (1997). In Augustine, we considered “exhaustion” clauses in underinsurance policies.
    Concluding that such clauses were against public policy, we stated: “[a]bsent some
    showing of material prejudice to the underinsurance carrier, a claim for underinsured
    motorist coverage may not be precluded on a 
    technicality.” 283 Mont. at 264
    , 940 P.2d
    at 119 (citing 
    Sorensen, 279 Mont. at 295
    , 927 P.2d at 1004).
    ¶28    In Augustine, while not directly addressing the notice-prejudice rule, we also cited
    § 28-2-701, MCA, which provides an exception to enforcing an unambiguous contract
    provision “if that term violates public policy or is against good morals.” 283 Mont. at
    263-
    264, 940 P.2d at 119
    .
    ¶29    More recently, in Lee v. Great Divide Ins. Co., 
    2008 MT 80
    , 
    342 Mont. 147
    ,
    
    182 P.3d 41
    , we upheld a denial of coverage for violation of a notice provision after
    discussing the ways the late notice had prejudiced the insurer. Lee, ¶¶ 20-21. Such
    10
    analysis would be unnecessary without the unstated possibility that a lack of prejudice
    could have compelled a different result.       These cases demonstrate our longstanding
    inclination to require an insurer to establish prejudice by late notice of a claim before we
    will enforce the coinciding exclusion.
    ¶30    Additionally, the notice-prejudice rule accords with Montana’s established
    anti-forfeiture laws.    Section 28-1-408, MCA, provides that a contract provision
    involving a forfeiture “must be strictly interpreted against the party for whose benefit it is
    created.” Section 28-1-104, MCA, provides that a party in danger of forfeiting the
    benefits of a contract due to a failure to comply with a provision in the contract “may be
    relieved from the obligation upon making full compensation to the other party, except in
    case of a grossly negligent, willful, or fraudulent breach of duty.” These statutes are
    particularly applicable to situations involving failures to comply with time limitations.
    We have explained that § 28-1-104, MCA, was enacted “for the benefit of obligors whose
    failure to punctually perform would result in loss to them in the matters in respect to
    which they have contracted . . . . The intention of the law under this statute is that a
    forfeiture should not be needlessly enforced.” Quigley v. Acker, 
    1998 MT 72
    , ¶ 31, 
    288 Mont. 190
    , 
    955 P.2d 1377
    (quoting Yellowstone County v. Wight, 
    115 Mont. 411
    , 417,
    
    145 P.2d 516
    , 518 (1943)) (emphasis added).
    ¶31    The statute prevents forfeiture where the party failing to comply with a contract
    provision can fully compensate the other party for any injury caused by the failure. It
    follows that if the aggrieved party does not suffer injury, no compensation is required to
    11
    avoid forfeiture except in the case of a grossly negligent, willful, or fraudulent breach of
    duty, which is not alleged here.
    ¶32    Thus, in situations where the aggrieved party is not injured by the other party’s
    failure to comply with a notice provision, the protections provided by the
    notice-prejudice rule mirror those protections enumerated in our anti-forfeiture statutes.
    Under the statutes, a party who fails to comply with a time limit provision may avoid
    forfeiture without compensating the other party unless that other party is injured by the
    failure. Likewise, under the notice-prejudice rule, an insured who fails to comply with a
    notice provision may avoid having coverage defeated unless the insurer is prejudiced by
    the failure.
    ¶33    On the other hand, if the aggrieved party/insurer can show that it was
    injured/prejudiced by the other party’s failure, neither the anti-forfeiture statute nor the
    notice-prejudice rule would protect the failing party from forfeiture/defeat of coverage.
    ¶34    These statutes establish the public policy of Montana that forfeiture should not be
    enforced absent injury or prejudice. The similarities in both intent and effect between the
    anti-forfeiture statute and the notice-prejudice rule support our adoption of the latter. In a
    practical sense, the notice-prejudice rule could be viewed as an application
    of the anti-forfeiture statute to situations where the potential injury to the aggrieved
    party—prejudice—cannot be cured by compensation, and thus forfeiture may be avoided
    only in the absence of injury.
    12
    ¶35    Additionally, the notice-prejudice rule accords with the well-established contract
    principle of non-material breach. Generally, a non-breaching party must continue to
    perform its obligations under a contract unless the breach was material to the contract.
    The Restatement (Second) of Contracts states: “[t]o the extent that the non-occurrence of
    a condition would cause disproportionate forfeiture, a court may excuse the
    non-occurrence of that condition unless its occurrence was a material part of the agreed
    exchange.” Restatement (Second) of Contracts, § 229 (1979).           A comment further
    explains what constitutes a “disproportionate” forfeiture:
    In determining whether the forfeiture is “disproportionate,” a court must
    weigh the extent of the forfeiture by the obligee against the importance to
    the obligor of the risk from which he sought to be protected and the degree
    to which that protection will be lost if the non-occurrence of the condition
    is excused to the extent required to prevent forfeiture. The character of the
    agreement may, as in the case of insurance agreements, affect the rigor with
    which the requirement is applied.
    Restatement (Second) of Contracts, § 229, cmt. b. See also Flaig v. Gramm, 
    1999 MT 181
    , ¶ 25, 
    295 Mont. 297
    , 
    983 P.2d 396
    (“in order for a breach to justify the injured
    party’s suspending performance, the breach must be significant enough to amount to the
    nonoccurrence of a constructive condition of exchange”) (quoting E. Allan Farnsworth,
    Contracts § 8.16, at 611 (1982)). The notice-prejudice rule is an application of this
    principle in the insurance context.       The rule prevents insurers from suspending
    performance due to the insured’s failure to comply with the policy notice provision
    unless the insurer can establish prejudice and thus demonstrate that the failure was
    material.
    13
    ¶36    CULI argues that this Court rejected application of the notice-prejudice rule in
    Steadele v. Colony Ins. Co., 
    2011 MT 208
    , 
    361 Mont. 459
    , 
    260 P.3d 145
    . We disagree.
    In Steadele we considered a third party claim against an insurer where the insured had
    failed to provide notice of the claim within the notice requirement in the policy. In our
    analysis, we first cautioned that “[e]xclusions from coverage are to be narrowly and
    strictly construed because they are contrary to the fundamental protective purpose of an
    insurance policy.” Steadele, ¶ 18. We also noted that prior cases in Montana have
    treated notice provisions as conditions precedent to coverage. Steadele, ¶ 22 (citing
    LaBonte v. Mut. Fire & Lightning Ins. Co., 
    75 Mont. 1
    , 12, 
    241 P. 631
    , 635 (1925);
    Riefflin v. Hartford Steam Boiler Inspection & Ins. Co., 
    164 Mont. 287
    , 293, 
    521 P.2d 675
    , 678 (1974)). In upholding the denial of coverage, however, we focused on the fact
    that the lack of timely notice did in fact prejudice the insurer because “it was deprived of
    the ability to investigate, to locate witnesses, to appoint counsel, to engage in discovery,
    to negotiate a settlement, and to develop a trial strategy.” Steadele, ¶ 28. We also
    explained that the failure to notify in that case was not “de minimus.” Steadele, ¶ 29.
    These holdings are consistent with application of the notice-prejudice rule.
    ¶37    By expressly adopting the notice-prejudice rule, we reach the natural conclusion of
    an ongoing trend in our jurisprudence. See XL Specialty Ins. Co. v. Patrol Helicopters,
    Inc., 
    2009 U.S. Dist. LEXIS 118475
    (D. Mont.) (affirming XL Specialty Ins. Co. v. Patrol
    Helicopters, Inc., 
    2009 U.S. Dist. LEXIS 118580
    (D. Mont.) (predicting this Court would
    apply notice-prejudice rule based on public policy and previous decisions)).            Our
    14
    willingness to adopt the notice-prejudice rule stems not only from public policy concerns,
    but from anti-forfeiture protection principles codified by the Montana Legislature, and
    from equitable principles established in contract law. In adopting the rule, we join a vast
    majority of states that have done the same. See Prince George’s County v. Local Gov’t
    Ins. Trust, 
    388 Md. 162
    , 183, n.9, 
    879 A.2d 81
    , 94, n.9 (Ct. App. Md. 2005) (collecting
    cases). Our decision here reaffirms our commitment to upholding the “fundamental
    protective purpose” of an insurance contract and ensures that a non-material, technical
    breach of a notice provision will not deprive the insured of coverage for which valuable
    consideration has been paid.      Steadele, ¶ 18; State Farm, ¶ 11.       “[P]ublic policy
    considerations favor adequate compensation, even for non-mandatory coverage.”
    State Farm, ¶ 21.
    ¶38    To restate: the notice-prejudice rule allows an insurer to deny coverage based on a
    failure to comply with a policy notice provision only if the insurer can demonstrate that it
    was prejudiced by the late notice. Here, CULI admitted to the District Court that it was
    not prejudiced by late notice. The District Court thus found that CULI was prohibited
    from denying the Estate’s claims on the basis of late notice.
    ¶39    The District Court’s application of the notice-prejudice rule in this case is hereby
    affirmed and we formally adopt the notice-prejudice rule in the first party insurance
    coverage context.
    ¶40 2. Did the District Court err when it instructed the jury that it must first find
    UTPA damages beyond damages for failure to pay benefits under the policy before
    considering malice and punitive damages?
    15
    ¶41     The answer to this question hinges on our interpretation of § 33-18-242, MCA, of
    the UTPA. We hold that when an insurer is found to have violated the UTPA, damages
    due to denial of claims or delay in payment of claims in breach of the insurance contract
    may constitute compensatory UTPA damages sufficient to present the question of malice
    to the trier of fact.
    ¶42     Section 33-18-242, MCA, provides a cause of action against an insurer for
    engaging in certain unfair claim settlement practices listed in § 33-18-201, MCA. These
    practices include the one allegedly committed by CULI: “neglect[ing] to attempt in good
    faith to effectuate prompt, fair, and equitable settlements of claims in which liability has
    become reasonably clear.” Section 33-18-201(6), MCA. Section 33-18-242(4), MCA,
    provides that, for violations of § 33-18-201(6), MCA, “[e]xemplary [(i.e. punitive)]
    damages may also be assessed in accordance with 27-1-221.” Section 27-1-221, MCA,
    allows for the award of punitive damages when a defendant is found to have committed
    actual malice. Section 27-1-221(1), MCA.
    ¶43     In its instructions the District Court directed the jurors to determine whether CULI
    had violated the UTPA and, if so, to determine what damages were caused by CULI’s
    violation.    If the jurors determined that CULI’s violation did not cause additional
    damages they were directed not to answer the questions of whether CULI was guilty of
    actual malice or whether CULI’s malicious behavior warranted an award of punitive
    damages.
    16
    ¶44   The Estate urges this Court to reverse and remand for a new trial because the
    District Court’s jury instructions incorrectly required the jury to find UTPA damages in
    addition to the damages proximately caused by the breach of the insurance contract
    before it could consider the question of malice. The Estate asks that we clarify the
    standard and hold that damages arising out of a breach of an insurance contract can
    simultaneously comprise proximately caused UTPA damages that can give rise to
    punitive damages if malice is shown.
    ¶45   CULI maintains that the special verdict form was correct because § 27-1-220(1),
    MCA, predicates the award of punitive damages on an award of compensatory damages
    and that § 27-1-220(2), MCA, expressly prohibits an award of punitive damages in
    actions arising from a breach of contract. CULI asserts that, absent the jury finding
    specific UTPA damages in addition to the damages resulting from the breach of contract,
    a jury cannot consider the question of whether the insurer demonstrated malice sufficient
    to award punitive damages. We disagree.
    ¶46   Section 27-1-220(2)(a), MCA, prohibits punitive damages in contract cases,
    “[u]nless otherwise expressly provided by statute. . . .” Section 27-1-220(2)(b), MCA,
    expressly states, “[s]ubsection (2)(a) does not prohibit recovery of punitive damages
    in . . . an action arising under 33-18-201,” the UTPA statute at issue. Section 27-1-220,
    therefore, does not foreclose the possibility of a recovery of punitive damages in a UTPA
    action premised on a breach of the insurance contract.
    17
    ¶47     CULI contends that we settled this issue in its favor by holding in Jacobsen v.
    Allstate Ins. Co., 
    2009 MT 248
    , 
    351 Mont. 464
    , 
    215 P.3d 649
    , that, even under the
    UTPA, compensatory damages are a prerequisite to punitive damages.             We do not
    disagree with CULI’s characterization of our holding, but we disagree that the case is
    applicable to this situation. In Jacobsen, a third party (Jacobsen) brought a claim against
    Allstate for damages arising out of a car accident caused by Allstate’s insured. After a
    contentious settlement process, Jacobsen filed a complaint against Allstate, seeking
    compensatory damages for, inter alia, violation of the UTPA and common law bad faith.
    Jacobsen also sought punitive damages, alleging actual malice. Jacobsen, ¶¶ 2-3. A jury
    found that Allstate committed common law bad faith and violated the UTPA.               As
    damages, the jury awarded Jacobsen the costs and fees incurred while settling the
    underlying claim. The jury also found Allstate acted with actual malice and awarded
    Jacobsen punitive damages. Jacobsen, ¶ 6.
    ¶48     On appeal, we reversed the award of compensatory damages because, absent a
    specific exception, neither costs nor attorney’s fees are recoverable compensatory
    damages in a claim for insurance bad faith. Jacobsen, ¶¶ 18-24. Having reversed the
    compensatory damages we reversed the award of punitive damages because “without an
    award of compensatory damages, there can be no award of punitive damages.” Jacobsen,
    ¶ 67.
    ¶49     Jacobsen is distinguishable from the case at hand. The question in Jacobsen was,
    in relevant part, whether costs and attorney’s fees could function as compensatory
    18
    damages under the UTPA. Here, the question is whether the court’s award of benefits via
    directed verdict served as an award of compensatory damages sufficient to place the
    question of punitive damages before the jury without requiring the establishment of
    additional damages.    Our holding in Jacobsen, therefore, does not support CULI’s
    argument.
    ¶50   Section 33-18-242, MCA, expressly provides for an award of punitive damages in
    cases of certain UTPA violations. It does not condition the award of punitive damages on
    a showing of compensatory damages beyond the damages arising out of the breach of the
    insurance contract which gave rise to the UTPA action. The purpose of § 33-18-242,
    MCA, is to provide an additional cause of action, beyond simply an action for breach of
    contract, where an insurer violates the good faith claim settlement practices set forth in
    § 33-18-201, MCA. The fact that damages due to a breach of the UTPA may also be
    damages arising out of a breach of contract should not preclude the award of punitive
    damages if it can be shown that the insurer acted with malice.
    ¶51   In Lorang v. Fortis, 
    2008 MT 252
    , 
    345 Mont. 12
    , 
    192 P.3d 186
    , we held that
    “Montana’s statutory law provides that punitive damages may be assessed against an
    insurer which has committed the UTPA violations alleged here.” Lorang, ¶ 90 (citing
    § 33-18-242(4), MCA). We did not state that the insured must show damages beyond
    those caused by the breach of contract to seek punitive damages. We further stated “[t]he
    UTPA provides that, in addition to punitive damages, a claimant may recover the ‘actual
    damages’ which were proximately caused by a UTPA violation.” Lorang, ¶ 192. Again,
    19
    we did not require damages beyond those caused by breach of the insurance contract.
    The fact that we did not require non-contract based damages is significant since virtually
    every UTPA claim arises from a breach of the insurance contract.
    ¶52    We do not hold that a party may seek punitive damages under the UTPA absent a
    showing of compensatory damages. Nor do we hold that an insurer who breaches the
    insurance contract has necessarily violated the UTPA. Rather, we hold that where an
    insurer has been found to have violated the UTPA due to delay or refusal to pay benefits
    in breach of the insurance contract, damages resulting from that violation may be
    considered compensatory damages under the UTPA for purposes of pursuing punitive
    damages.
    ¶53    Because we hold that, when an insurer is found to have violated the UTPA, breach
    of contract damages can also constitute compensatory damages for that violation, we
    conclude that the District Court’s jury instruction—which required the jury to find UTPA
    damages beyond damages for denial of benefits and late payments before it could
    consider the question of actual malice—did not fully and faithfully explain the law. The
    instruction prejudicially affected the Estate’s right to seek punitive damages.       We
    therefore hold that the instruction constituted reversible error.
    ¶54    The jury in this case found that CULI violated the UPTA, and the court entered a
    directed verdict in favor of the Estate for $539,717.90. We remand for a new trial on the
    issue of malice and punitive damages with the instruction that the jury should consider
    the amount of the directed verdict to constitute damages under the UTPA.
    20
    ¶55 3. Did the District Court err by failing to direct a verdict against CULI for
    violating the UTPA?
    ¶56    The Estate asks us to reverse the District Court’s failure to direct a verdict against
    CULI for violating the UTPA because CULI denied that Judith’s death certificate was
    sufficient proof of loss for the cancer treatment claims, and because CULI admitted that it
    erroneously delayed payment on medical and death benefits. We decline to reach this
    issue, however, because here the jury found that CULI did in fact violate the UTPA and,
    on remand, the District Court will instruct the jury to that effect.
    ¶57 4. Did the District Court err when it did not dismiss the UTPA claim because
    CULI had a reasonable basis in law for denying the untimely filed claims?
    ¶58    Section 33-18-242(5), MCA, provides that an insurer may not be held liable for
    violating the UTPA if the insurer “had a reasonable basis in law” for contesting the claim.
    CULI moved for partial summary judgment, arguing that the notice of loss provision in
    its policy gave it a reasonable basis in law for contesting the claim. The District Court
    examined the state of Montana law with regards to the notice-prejudice rule at the time
    CULI made its coverage determination and concluded that the law was unsettled at the
    time. The court then considered the Estate’s contention that CULI acted unreasonably
    because it made its coverage determination without reference to Montana law and denied
    the motion, concluding that factual issues remained to be determined at trial.
    ¶59    The relevant inquiry in determining whether an insurer acted unreasonably under
    the UTPA is “how the insurer acted given the information available to it.” Peterson v.
    Doctor’s Co., 
    2007 MT 264
    , ¶ 43, 
    339 Mont. 354
    , 
    170 P.3d 459
    (emphasis in original).
    21
    CULI argues that we must consider the state of Montana law at the time CULI made its
    coverage determination, and that, because we had not explicitly adopted the
    notice-prejudice rule when CULI denied the claims, it was reasonable for CULI to rely
    on the notice of loss provision in the policy in denying coverage to the Estate. In support
    of this argument, CULI cites Redies v. Attys. Liab. Prot. Soc’y, 
    2007 MT 9
    ,
    
    335 Mont. 233
    , 
    150 P.3d 930
    .
    ¶60    In Redies, we addressed the question of whether a determination of “reasonable
    basis in law” under § 33-18-242(5), MCA, was an issue of fact or law. In that case, an
    insurer contested a claim on the basis that it owed no duty to a third party claimant.
    Redies, ¶ 23. We reiterated the general proposition that questions of reasonableness were
    factual matters properly answered by the finder of fact. Redies, ¶ 30. However, we also
    pointed out that our prior jurisprudence had adopted two exceptions to this rule where the
    insurer’s reasonableness is a question of law for the court to decide. First, we recognized
    an exception in situations where there was clearly no insurance policy in effect at the
    time the injury occurred. Redies, ¶ 31. Second, we recognized an exception where the
    insurer’s basis in law was grounded on a legal conclusion and no issues of fact remained
    in dispute. Redies, ¶ 32 (citing Watters v. Guaranty Nat. Ins. Co., 
    2000 MT 150
    , ¶ 69,
    
    300 Mont. 91
    , 
    3 P.3d 626
    ). Under the second exception, we held that the insurer had a
    reasonable basis in law to deny the claim because Montana law at the time was unsettled
    and could be reasonably interpreted to support the insurer’s denial. Redies, ¶¶ 53-58.
    22
    ¶61    CULI points to this holding as dispositive authority for the proposition that it had a
    reasonable basis in law for denying the claim, and thus the District Court should have
    dismissed the UTPA claim as a matter of law. We disagree. We recognize that, despite a
    trend in our jurisprudence toward adopting the notice-prejudice rule, that point of law
    remained unsettled when CULI made its coverage decision.               However, Redies is
    distinguishable from the instant case in one crucial way. In Redies, we upheld the district
    court’s determinations that no facts remained in dispute and that the question of
    reasonableness hinged solely on whether the insurer’s decision to deny the claim was
    “grounded on a legal conclusion.”       Redies, ¶ 34.    We explained that, “[w]hile the
    assessment of reasonableness generally is within the province of the jury . . .
    reasonableness is a question of law for the court to determine when it depends entirely on
    interpreting relevant legal precedents and evaluating the insurer’s proffered defense under
    those precedents.” Redies, ¶ 35 (emphasis added).
    ¶62    Here, the District Court found that the question of whether CULI had reasonably
    grounded its denial on a legal conclusion was not entirely a matter of interpreting legal
    precedents and therefore was an issue of fact for the jury to decide. In denying CULI’s
    motion for summary judgment the court noted that “the propriety of the insurer’s action
    must be based in light of the information possessed by the insurer at the time it adjusted
    the underlying claim.” The court also explained that the Estate had raised questions
    about whether “the claim here was rejected based on a nationwide policy that had little or
    nothing to do with considerations of Montana law.”           At trial both sides presented
    23
    evidence as to what CULI knew or did not know about Montana law when it denied the
    claim. The parties introduced evidence ranging from the state of Montana law at the time
    of denial to whether CULI’s claim denial policy was based on informed legal
    conclusions. Such evidence was proper, because “[t]o determine whether an insurer had
    ‘a reasonable basis in law . . . for contesting the claim or the amount of the claim,’ it is
    necessary first to survey the legal landscape as it existed during the relevant time period.”
    Redies, ¶ 29 (quoting § 33-18-242(5), MCA). And, “[t]he legal advice which informed
    [the insurer’s] decision to contest [the] claim is relevant to whether that decision was
    grounded in ‘a reasonable basis in law.’” Redies, ¶ 57. The court instructed the jury on
    the reasonable basis defense and the jury returned a verdict finding that CULI violated
    the UTPA.
    ¶63    The District Court correctly applied our holding in Redies when it determined that
    the reasonable basis defense issue in this case was not solely a matter of interpreting legal
    precedent and allowed the jury to hear evidence about CULI’s knowledge and application
    of Montana law. The District Court did not err when it denied CULI’s motion for
    summary judgment.
    ¶64 5. Did the District Court err by applying the statute of limitations from the date
    the PRs submitted their claim to CULI rather than from the date suit was filed?
    ¶65    The statute of limitations for commencing an action on a written contract,
    including an insurance contract, is eight years from the date the claim accrues. Section
    27-2-202(1), MCA. A claim accrues when all elements of the claim have occurred.
    24
    Section 27-2-102(1)(a), MCA. An action is commenced when the complaint is filed.
    Section 27-2-102(1)(b), MCA.
    ¶66    In applying the statute of limitations to the oldest claims for medical benefits, the
    District Court calculated the limitation period from the date CULI received Judith’s death
    certificate, April 12, 2010. Under that calculation, any claims accruing prior to April 12,
    2002, would be barred by the statute of limitations. CULI maintains that the District
    Court should have applied the statute of limitations from the date CULI filed its
    declaratory judgment action in Federal District Court, on June 24, 2011. Calculating
    from that date would bar all the Estate’s claims prior to June 24, 2003. The Estate
    requests that we affirm the District Court’s application of the statute of limitations.
    ¶67    In its order applying the statute of limitations from April 12, 2011, the District
    Court correctly noted that a cause of action accrues, and the corresponding statute of
    limitations begins to run, when “the right to maintain an action on the claim is complete.”
    Section 27-2-102(1)(a)-(2), MCA. However, the court then wrote: “[in briefing, CULI]
    admits that ‘an insurance claim does not accrue . . . until a claim is submitted . . . .’ citing
    Mont. Petroleum Tank Release Comp. Bd. v. Capitol Indem. Co., 
    2006 MT 133
    , ¶ 18 . . .
    Mont. Petroleum Tank Release Comp. Bd. v. Empire Fire & Marine Ins. Co., 
    2008 MT 195
    , ¶¶ 20, 24. . . .” Relying on CULI’s ‘admission,’ the court applied the statute of
    limitations from the date the claim was submitted (i.e., the date CULI received notice of
    the claim) rather than the date the action was filed.
    25
    ¶68    A review of the record and our case law reveals the court to be in error. In its
    briefing before the District Court, CULI stated, “the [Montana Supreme] Court rejected
    the argument that an insurance claim does not accrue . . . until a claim is submitted. . . .”
    (Emphasis added) (citations omitted). Our case law demonstrates that CULI was, and
    remains, correct. We have repeatedly stated that the accrual of a cause of action does not
    depend on when a claim is submitted to an insurer. Mont. Petroleum Tank Release
    Comp. Bd. v. Capitol Indemnity, 
    2006 MT 133
    , ¶ 18, 
    332 Mont. 352
    , 
    137 P.3d 522
    (Capitol Indemnity); Mont. Petroleum Release Comp. Bd. v. Empire Fire & Marine Ins.
    Co., 
    2008 MT 195
    , ¶¶ 20, 24, 
    344 Mont. 54
    , 
    185 P.3d 1021
    (Empire Fire). Rather, a
    claim accrues when all elements of that claim have occurred. Section 27-2-102(1)(a),
    MCA; Capitol Indemnity, ¶ 18; Empire Fire, ¶¶ 20, 24. In this case, a claim accrued for
    each medical treatment when the treatment occurred and Judith incurred the costs
    associated with that treatment.
    ¶69    CULI filed its declaratory judgment action on June 24, 2011. Thus under the eight
    year statute of limitations for contract claims, any claims that accrued prior to June 24,
    2003, are barred by the statute of limitations. On remand the District Court should
    amend the judgment against CULI to reflect this calculation.
    ¶70    As a final matter, the Estate argues that we should adopt an equitable tolling
    doctrine in first party insurance cases that would toll the statute of limitations during the
    period after the insurer has received notice of the claim until formal denial is provided to
    26
    the insured.1 However, the Estate, in its opening brief, did not request that we reverse the
    District Court and apply an equitable tolling doctrine with regard to the statute of
    limitations issue. Despite substantial discussion of the issue in front of the District Court,
    before this Court the Estate only raised the issue in answer to CULI’s cross-appeal
    requesting us to apply the statute of limitations as we do now. We will not reach an issue
    of such importance to our insurance jurisprudence without complete briefing on the issue
    by the parties. Therefore, without precluding our application of a first party insurance
    equitable tolling doctrine in the future, we decline to consider the issue here.
    ¶71 6. Did the District Court err in allowing the Estate to present evidence of
    out-of-state law and claim handling practices that were not directly related to the case at
    hand and allowing CULI to present evidence of Montana cases related to the
    notice-prejudice rule?
    ¶72    The Estate argues that the District Court erred in allowing CULI to present
    evidence of Montana judicial opinions related to the notice-prejudice rule.             CULI
    counters that the District Court erred by allowing the Estate to present evidence of laws
    from other jurisdictions, evidence of unrelated actions against CULI, and evidence of
    claim handling practices of other insurers.
    ¶73    As discussed in ¶¶ 54-59 above, CULI relied on the reasonable basis in law
    affirmative defense provided in § 33-18-242(5), MCA, to avoid liability under the UTPA.
    As part of its affirmative defense, CULI presented evidence of Montana judicial opinions
    1
    See, e.g., Peloso v. Hartford Fire Ins. Co., 
    56 N.J. 514
    , 
    267 A.2d 498
    (1970); Prudential-LMI
    Com. Ins. v. Superior Court, 
    51 Cal. 3d 674
    , 
    798 P.2d 1230
    (1990); Guam Housing & Urban
    Renewal Auth. v. Dongbu Ins. Co., 
    2001 Guam 24
    ; Leonard J. Feldman et al, The Equitable
    Tolling Doctrine in First Party Insurance Coverage Matters; Analysis, Benefits, and an
    Illustrative Case Study, 41 Tort Trial and Ins. Practice L.J. 61 (Fall, 2005).
    27
    tending to show the unsettled nature of Montana law with regard to the notice-prejudice
    rule. CULI attempted to demonstrate that its denial of the Estate’s claim was reasonable
    because Montana law did not prohibit it from denying the Estate’s claim based on late
    notice.
    ¶74       In arguing to the contrary, the Estate presented evidence that CULI disregarded
    the laws of Montana and other states and comparative evidence of CULI’s and other
    insurers’ claim handling practices to show that CULI did not have a reasonable basis to
    deny the Estate’s claims.
    ¶75       Montana R. Evid. 401 provides that evidence is relevant if it “[has] any tendency
    to make the existence of any fact that is of consequence to the determination of the action
    more probable or less probable than it would be without the evidence.” As demonstrated
    by our analysis in Redies, an insurer’s actual knowledge of the law and whether the
    insurer relied upon a reasonable conclusion of law in denying a claim are both relevant to
    the question of whether the insurer had a reasonable basis defense to the UTPA.
    Redies, ¶ 57. It stands to reason that, in order to demonstrate that it had a reasonable
    basis in law for denying a claim, an insurer should be able to present evidence as to the
    state of the law when the denial was made. The insured, on the other hand, should be
    allowed to present evidence of the insurer’s actual knowledge of the law and whether it
    reasonably relied on that knowledge in denying the claim.
    ¶76       Here, the District Court fairly allowed both sides to present legal and factual
    evidence relevant to CULI’s reasonable basis defense. The District Court exercised its
    28
    judgment within the bounds of reason. We hold that the District Court properly exercised
    its discretion in allowing CULI to present evidence of cases addressing the
    notice-prejudice rule that were decided after CULI denied the Estate’s claim. Those
    cases demonstrated the unsettled nature of Montana law with regard to the
    notice-prejudice rule at the time CULI denied the Estate’s claim. We further hold that the
    District Court properly exercised its discretion in allowing the Estate to present evidence
    of how CULI and other insurers handle untimely filed claims in other states. That
    evidence was relevant in order to refute CULI’s affirmative defense that it had a
    reasonable basis for denying the Estate’s claims. We affirm the District Court on this
    issue.
    ¶77 7. Did the District Court err in awarding trial costs to CULI where the jury found
    that the UTPA was violated and the court entered a directed verdict in favor of the
    Estate?
    ¶78      A plaintiff is entitled to costs in an action for the recovery of money or damages
    where the judgment is in the plaintiff’s favor and the plaintiff recovers over $50. Section
    25-10-101(3), MCA. Conversely, when judgment is in the defendant’s favor costs must
    be allowed to the defendant. Section 25-10-102, MCA. Here, the District Court granted
    costs to CULI, reasoning that because the jury awarded no damages to the Estate, CULI
    was the prevailing party.
    ¶79      We held above that the District Court erred by preventing the jury from reaching
    the question of malice and we ordered the case remanded for a new trial on that issue.
    Accordingly, we reverse the award of trial costs to CULI.
    29
    ¶80    8. Did the District Court err in awarding attorneys’ fees to the Estate?
    ¶81    The District Court awarded the Estate attorney’s fees and costs based on the
    contractual damages awarded in the directed verdict on the first day of trial. “Montana
    follows the American Rule regarding attorney fees where each party is ordinarily
    required to bear his or her own expenses absent a contractual or statutory provision to the
    contrary. However, there are several equitable exceptions to this rule.” Winter v. State
    Farm, 
    2014 MT 168
    , ¶ 31, 
    375 Mont. 351
    , 
    328 P.3d 665
    (citing Mt. W. Farm Bureau
    Mut. Ins. Co. v. Brewer, 
    2003 MT 98
    , ¶ 14, 
    315 Mont. 231
    , 
    69 P.3d 652
    ). One of the
    exceptions to the American Rule is the “insurance exception” which allows an insured to
    recover attorney’s fees when she is forced to resort to legal action against the insurer to
    obtain the full benefit of the insurance contract. Winter, ¶ 31.
    ¶82    The situation before us falls squarely within the insurance exception to the
    American Rule. Having been forced to pursue legal action to obtain the full benefit of
    the insurance contract, the Estate prevailed in recovering more than $500,000. The Estate
    is entitled to attorney’s fees on its action against CULI.
    ¶83    CULI cites Sampson v. Nat’l Farmers Union, 
    2006 MT 241
    , 
    333 Mont. 541
    , 
    144 P.3d 797
    , for the proposition that attorney’s fees may not be awarded in UTPA actions.
    CULI misstates our holding in Sampson. Sampson involved the question of whether
    attorney’s fees could be awarded as damages in a UTPA action. We looked to the
    construction of the UTPA and concluded that, because the legislature had not seen fit to
    construct the UTPA to provide for the recovery of attorney’s fees, such fees were not
    30
    allowed as damages in a UTPA action. Sampson, ¶ 22. See also Jacobsen, ¶¶ 18-24.
    However, we also restated our commitment to the insurance exception of the American
    Rule. Sampson, ¶ 19. The insurance exception did not apply in Sampson, because the
    prevailing party was not the insured. It applies to the Estate in this case.
    ¶84    The District Court’s award of fees and costs to the Estate is affirmed.
    CONCLUSION
    ¶85    With our opinion today we affirm the District Court’s application of the
    notice-prejudice rule and formally adopt the notice-prejudice rule in first party insurance
    cases. We remand for a new trial on the issue of malice and punitive damages in
    accordance with our holding that, when an insurer is found to have violated the UTPA, a
    jury is not required to find compensatory damages beyond those for breach of the
    insurance contract before considering malice and punitive damages under the UTPA.
    ¶86    We affirm the District Court’s refusal to dismiss the UTPA claim on the issue of
    whether CULI had a reasonable basis in law to deny the claim. We remand for the
    District Court to amend its order applying the statute of limitations consistent with our
    opinion here. We reverse the District Court’s order awarding trial costs to CULI. We
    affirm the court’s award of costs and attorney’s fees to the Estate.
    ¶87    Affirmed in part, reversed in part, and remanded for proceedings consistent with
    this opinion.
    /S/ MICHAEL E WHEAT
    31
    We Concur:
    /S/ MIKE McGRATH
    /S/ JAMES JEREMIAH SHEA
    /S/ PATRICIA COTTER
    /S/ BETH BAKER
    Justice Laurie McKinnon, concurring in part and dissenting in part.
    ¶88    I agree with our adoption of the notice-prejudice rule, but would do so pursuant to
    a different analysis. I am uncomfortable when we set forth a new rule which does not
    provide adequate guidance or rationale to insureds and insurers in the handling of
    insurance claims.      Additionally, after examining our precedent regarding the
    notice-prejudice rule, I am convinced our conclusion that CULI did not have a reasonable
    basis in law to deny the untimely claims is contrary to our holdings in Redies v. Attorneys
    Liability Protection Society, 
    2007 MT 9
    , 
    335 Mont. 233
    , 
    150 P.3d 930
    , Shilhanek v. D-2
    Trucking, 
    2003 MT 122
    , 
    315 Mont. 519
    , 
    70 P.3d 721
    , and Watters v. Guaranty National
    Insurance Co., 
    2000 MT 150
    , 
    300 Mont. 91
    , 
    3 P.3d 626
    , overruled in part on other
    grounds by Shilhanek, ¶ 21. Despite a valid contract, the direction of Steadele v. Colony
    Insurance Co., 
    2011 MT 208
    , 
    361 Mont. 459
    , 
    260 P.3d 145
    , and the “legal landscape”
    supporting CULI’s denial of benefits, we have mistakenly interjected questions of fact
    into what otherwise is a legal conclusion regarding our precedent. More importantly, we
    are requiring CULI to prove reliance on a legal theory that would have supported
    payment of the claim, rather than provided a basis to deny the claim. CULI did have a
    reasonable basis in law to contest the claim—reliance upon the express terms of the
    32
    insurance contract—and did, in fact, rely upon the contract provision requiring that a
    claim be presented within 90 days.
    ¶89    Further, in my opinion, it is improper to award the Estate attorney fees for the jury
    trial of their UTPA claim. I would remand to the District Court for a determination of
    those fees and costs attributable to litigation of the contractual claim, both at trial and on
    appeal. In writing separately to address these concerns, I explain first the development of
    the notice-prejudice rule in the context of the reasonable basis in law defense to a UTPA
    claim, and second, my concerns regarding attorney fees. Finally, I will address the
    damages necessary to support an independent UTPA action.
    Reasonable Basis in Law
    ¶90    The Estate maintained that CULI’s denial of untimely filed claims was a violation
    of § 33-18-201(6), MCA, which provides:
    Unfair claim settlement practices prohibited. A person may not, with
    such frequency as to indicate a general business practice, do any of the
    following:
    .       .      .
    (6) neglect to attempt in good faith to effectuate prompt, fair, and equitable
    settlements of claims in which liability has become reasonably clear . . . .
    CULI moved for summary judgment on an affirmative defense of reasonable basis in law.
    Pursuant to § 33-18-242(5), MCA, “[a]n insurer may not be held liable under this section
    if the insurer had a reasonable basis in law or in fact for contesting the claim or the
    amount of the claim, whichever is in issue.” The District Court, in denying CULI’s
    motion, explained:
    33
    The result of this review of Montana law on the topic shows the
    existence of no clear rule. One could argue that prior to this Court’s
    decision, the no prejudice rule only in Montana applied in underinsured and
    uninsured motorist coverage claims.
    While this Court was happy to impose the no prejudice rule in cases
    such as this, it certainly cannot agree with a contention that the law in
    Montana was clear on the subject. Thus, the Court must use this
    background in deciding the present motion for summary judgment.
    The major problem with Central United’s motion is that the
    propriety of the insurer’s action must be based in light of the information
    possessed by the insurer at the time it adjusted the underlying claim. Here,
    it appears that Central United had no reference to Montana law. The Court
    does not expect the claims adjusters to have extensive legal training,
    however it does appear that the claim here was rejected based on a
    nationwide policy that had little or nothing to do with considerations of
    Montana law. It is that policy that we must examine at trial to determine if
    Central United’s actions were reasonable.
    ¶91    The Court adopts the District Court’s reasoning concluding that reasonable basis
    in law is an issue to be determined by the trier of fact. In doing so, we essentially
    conclude that although we adopt a new rule of law today, Opinion, ¶ 39, CULI’s failure
    to nevertheless rely upon that legal theory, which would require payment of the claim,
    defeats its reasonable basis in law defense.       At best, this confuses the distinction
    maintained in the statute between law and fact (“reasonable basis in law or fact,”
    § 33-18-242(5), MCA (emphasis added)); at worst, it simply makes no sense. As CULI
    argues, this is akin to issuing a citation to a motorist driving within the legal speed limit
    because she may not have known the exact speed limit when stopped. It also overlooks
    that CULI’s reasonable basis in law defense was premised upon the unambiguous terms
    of the insurance contract and not the precedent from this Court establishing notice as a
    condition precedent to coverage.
    34
    ¶92    An insurer asserting the defense of reasonable basis in law has the burden of
    establishing the defense by a preponderance of the evidence.          Redies, ¶ 28 (citing
    Watters, ¶¶ 65, 67). The first step in determining whether an insurer has a reasonable
    basis in law to contest a claim is to “survey the legal landscape as it existed during the
    relevant time period.”    Redies, ¶ 29 (citing Shilhanek, ¶¶ 24-31).       Next, from this
    perspective, the inquiry becomes whether there was a reasonable basis in law for the
    insurer to contest the claims. It is important to distinguish, which I believe our precedent
    and this Court today fail to do, between the affirmative defense of reasonable basis in law
    set forth in § 33-18-242(5), MCA, and the specific violation of the UTPA set forth in
    § 33-18-201(4), MCA, requiring that the insurer conduct “a reasonable investigation
    based upon all available information.” The former allows for a legal defense available at
    the time the claim was handled that would be reasonable to pursue. In contrast, a claim
    under § 33-18-201(4), MCA, examines the information available to the insurer to
    determine whether it has acted unreasonably in adjusting the claim.
    ¶93    We have, on occasion, construed the reasonable basis in law defense and
    attempted to draw a distinction between whether the issue presents a question of fact or a
    question of law. Our earlier cases dealt primarily with determinations that were factually
    driven, as compared to legal defenses, and we explained generally that these factual
    questions are to be resolved by the trier of fact. In Dean v. Austin Mutual Insurance Co.,
    
    263 Mont. 386
    , 389, 
    869 P.2d 256
    , 258 (1994), for example, we held that it was for the
    trier of fact to “weigh the evidence and judge the credibility of the witnesses” in
    35
    determining whether the insurer had a reasonable basis for denying a claim pending the
    outcome of a criminal trial. See also Dees v. Am. Natl. Fire Ins. Co., 
    260 Mont. 431
    ,
    441-42, 
    861 P.2d 141
    , 147-48 (1993).
    ¶94    We modified the Dean trier of fact rule in Watts v. Westland Farm Mutual
    Insurance Co., 
    271 Mont. 256
    , 263, 
    895 P.2d 626
    , 630 (1995) and Bartlett v. Allstate
    Insurance Co., 
    280 Mont. 63
    , 70, 
    929 P.2d 227
    , 231 (1996). In 
    Watts, 271 Mont. at 263
    ,
    895 P.2d at 630, we affirmed the district court’s order granting summary judgment for
    Westland and held that, as a matter of law, a binder that temporarily insured a cantaloupe
    crop was not in effect at the time of a hailstorm and that there was a reasonable basis for
    contesting the insured’s claim. We similarly concluded in 
    Bartlett, 280 Mont. at 70
    , 929
    P.2d at 231, that the district court did not err in granting summary judgment to the insurer
    where the insured did not have an insurable interest in the property.
    ¶95    It was not until Watters that we dealt with a reasonable basis in law defense
    premised upon unclear legal precedent. In Watters, ¶¶ 31-42, this Court had to reconcile
    conflicting precedent regarding whether a “settlement” for policy limits was legally
    possible without the insured executing a release. We held that “a plain reading of the
    available case law at the time gave Guaranty a reasonable basis in law upon which it
    could deny payment of the policy limits” and that, “at the time this dispute arose,
    Juedeman [v. National Farmers Union Property & Casualty Co., 
    253 Mont. 278
    ,
    
    833 P.2d 191
    (1992)] was the lone precedent” providing a reasonable basis in law to
    contest the amount of the claim. Watters, ¶¶ 71-72. We explained that
    36
    the “trier of fact” rule set forth in Dean is not necessary in a summary
    judgment proceeding where the underlying “basis in law” is grounded on a
    legal conclusion, and no issues of fact remain in dispute. Here, therefore, it
    is for the court, not the trier of fact, to determine whether our holding in
    Juedeman sufficiently provides an absolute defense as a matter of law in
    this instance.
    We revisited the Watters analysis in Shilhanek, ¶ 30, where we held that D-2 Trucking’s
    insurer, Canal Insurance Company, because it made its offer of settlement prior to our
    decision in Watters, “had an arguably reasonable basis in law” for conditioning its
    payment of policy limits on obtaining a release, and “[could] not be held liable for acting
    in bad faith . . . .” We affirmed the district court’s grant of summary judgment to Canal.
    Shilhanek, ¶ 31.
    ¶96    Our most recent pronouncement on the reasonable basis in law defense came in
    Redies. We again tried to clarify the distinction between reasonable basis in law and
    reasonable basis in fact and explained that “reasonableness is a question of law for the
    court to determine when it depends entirely on interpreting relevant legal precedents and
    evaluating the insurer’s proffered defense under those precedents.” Redies, ¶ 35. Our
    conclusion was consistent both with the fundamental principle that a jury does not decide
    the law and our obligation to honor the clear language of § 33-18-242(5), MCA (“An
    insurer may not be held liable under this section if the insurer had a reasonable basis in
    law . . . for contesting the claim.” (emphasis added)).
    ¶97    Turning then to the relevant “legal landscape,” Redies, ¶ 29, this Court must
    examine whether CULI had a reasonable basis in law to deny the Estate’s claim.
    Important to answering this question is how the question is actually framed. CULI
    37
    represented that they denied benefits to the Estate based upon the terms of the contract
    requiring a claim for benefits to be submitted within 90 days of the insured’s loss.
    Neither party disputes the validity or requirements of this notice provision. The Estate,
    however, asks that it be relieved from this obligation because CULI has not suffered any
    prejudice as a result of the late notice. CULI maintains that it relied upon the terms of the
    contract in denying coverage. Thus, the real question is whether it was unreasonable for
    CULI to rely on the terms of the contract; or, more to the point, whether Montana legal
    precedent established a notice-prejudice rule for the payment of untimely benefits which
    made it unreasonable for an insurer to rely on a specific limitations provision of the
    insurance contract to deny a claim. Although the formal adoption of a notice-prejudice
    rule for the first time today, Opinion ¶ 39, clearly establishes that an insurer may be
    required to pay an untimely filed claim in the absence of prejudice, I will nevertheless
    examine our precedent to demonstrate that at the time the Estate’s claims were submitted,
    CULI had a reasonable basis in law to rely on the terms of its contract.
    ¶98    The most recent and binding authority regarding the notice-prejudice rule comes
    from our recent decision in Steadele. We observed in Steadele that notice provisions in
    insurance policies have been considered a “condition precedent” and requirement of the
    policy from as far back as 1925. Steadele, ¶ 22 (citing La Bonte v. Mutual Fire &
    Lightning Ins. Co., 
    75 Mont. 1
    , 12, 
    241 P. 631
    , 635 (1925) (notice requirement in an
    insurance policy “is a condition precedent, and failure to comply therewith will bar a
    recovery under the policy, unless the condition is waived by the company”) and Riefflin
    38
    v. Hartford Steam Boiler Inspection & Ins. Co., 
    164 Mont. 287
    , 293, 
    521 P.2d 675
    , 678
    (1974) (“failure of the [insureds] to submit notifications of accident and proof of loss as
    soon as practicable, as required by the policy, barred any claims for reimbursement . .
    .”)). Based upon the language of the insurance contract, we concluded there was no
    dispute that the Steadeles had not complied with the provisions requiring timely notice,
    and therefore, they could not bring a suit against the insurer unless all provisions of the
    policy’s terms had been complied with. Steadele, ¶¶ 23-27. In my opinion, Steadele
    undisputedly provides CULI with a reasonable basis in law to deny the Estate’s claims
    for violation of the contract’s notice provisions.
    ¶99    Nevertheless, the Court relies upon Sorensen v. Farmer’s Insurance Exchange,
    
    279 Mont. 291
    , 
    927 P.2d 1002
    (1996), Augustine v. Simonson, 
    283 Mont. 259
    , 
    940 P.2d 116
    (1997), and Lee v. Great Divide Insurance Co., 
    2008 MT 80
    , 
    342 Mont. 147
    ,
    
    182 P.3d 41
    , to support its claim that we have a “longstanding inclination to require an
    insurer to establish prejudice by late notice of a claim before we will enforce the
    coinciding exclusion.” Opinion, ¶ 29. I have a serious problem with holding a party
    accountable for nearly $1 million (including benefits, attorney fees and costs) based upon
    an “inclination.” Moreover, all of the cases cited as authority by the Court involved
    uninsured or underinsured motorist policies with different public interest concerns than a
    general liability policy. In Lee, ¶ 21, which involved a claim of uninsured motorist
    coverage, we concluded that there was untimely notice and a material breach of the
    policy’s notice requirements that was sufficient to deny coverage. While the Court
    39
    characterizes this as an “unstated possibility that a lack of prejudice could have
    compelled a different result,” Opinion, ¶ 29, we clearly stated that Lee’s policy expressly
    required that he provide notice and that the failure to do so constituted a material breach,
    Lee, ¶ 21. We held in Lee, ¶ 21, that “[t]hese omissions were a material breach of Lee’s
    policy and are independently sufficient to deny coverage to Lee.”
    ¶100 The Court’s reliance on cases involving uninsured and underinsured motorists to
    establish exceptions to a term of the contract imposing time limitations is similarly
    misplaced. The notice-prejudice rule in Sorensen was limited to a claim filed by an
    underinsured motorist and explained that, in addition to there being no prejudice to the
    insured, “[t]he purpose of underinsured motorist insurance is to provide a source of
    indemnification for accident victims when the tortfeasor does not provide adequate
    indemnification.” 
    Sorensen, 279 Mont. at 295
    -96, 927 P.2d at 1005. Such a purpose and
    objective does not exist in a first-party contract for insurance. Additionally, Augustine,
    283 Mont. at 
    264, 940 P.2d at 119
    , which the Court cites for an unknown proposition,
    Opinion, ¶¶ 27-28, dealt with an exhaustion clause in an underinsurance policy and
    whether it was enforceable as a matter of public policy. I am not sure what this provides
    to the analysis regarding notice provisions contained within first-party contracts.
    ¶101 In my opinion, Steadele clearly establishes that CULI had a reasonable basis in
    law to contest payment of the Estate’s untimely benefits and that no definitive authority
    to the contrary existed within the “legal landscape.” Nevertheless, within the context of
    the above-referenced authority, we must also consider the equally well-established
    40
    principle that if a contract’s terms are clear and unambiguous, the contract language will
    be enforced. Section 28-3-401, MCA; Youngblood v. Am. States Ins. Co., 
    262 Mont. 391
    ,
    395, 
    866 P.2d 203
    , 205 (1993); Keller v. Dooling, 
    248 Mont. 535
    , 539, 
    813 P.2d 437
    , 440
    (1991).   This Court has held that the only exception to enforcing an unambiguous
    contract is if the disputed term violates public policy or is against good morals. Section
    28-2-701, MCA; 
    Youngblood, 262 Mont. at 395
    , 866 P.2d at 205; Amsterdam Lumber,
    Inc. v. Dysterhouse, 
    179 Mont. 133
    , 140, 
    586 P.2d 705
    , 709 (1978). Prior to today, there
    was no definitive authority in this State indicating that enforcement of a limitations
    period to bar an untimely claim was against public policy unless the insurer demonstrated
    prejudice.
    ¶102 As a final comment, I believe we do a great disservice to the legal community and
    public when we mischaracterize our legal precedent in order to support a new position
    that the Court is considering. Steadele, after examining nearly 100 years of precedent,
    clearly stated that a notice requirement in an insurance policy is a condition precedent to
    coverage. Steadele, ¶ 22. Steadele has been relied upon by not only CULI, but other
    courts to deny untimely claims. Atl. Cas. Ins. Co. v. GTL, Inc., 
    915 F. Supp. 2d 1169
    ,
    1176 (D. Mont. 2013) (“The more recent and pertinent binding authority [Steadele] is
    contrary to the argument and authority of Defendants’ prejudice claims, which are
    without merit.”). I have no problem with examining the propriety of adopting a new rule
    of law; however, I do take issue with our mischaracterization of precedent in order to say
    we have always been “inclin[ed],” Opinion, ¶ 29, or predisposed “without explicitly
    41
    adopting,” Opinion, ¶ 23, as if we have always applied the notice-prejudice rule. Our
    precedent did not support a notice-prejudice exception to the timely filing of claims, and
    CULI had a reasonable basis in law to deny the untimely claims presented by the Estate.
    ¶103 With the foregoing in mind, I would conclude that the District Court erred in
    denying CULI’s motion for summary judgment on CULI’s reasonable basis in law
    defense. CULI’s reasonable basis in law defense was improperly submitted to a jury for
    resolution as a question of fact, when it clearly required a legal conclusion for a court to
    decide. Our legal precedent establishes, as a matter of law, that CULI had a reasonable
    basis to deny the Estate’s untimely benefits based upon the clear and unambiguous terms
    of the contract’s notice requirements. CULI was not required to show reliance on an
    exception to the notice requirements—not adopted by this Court—which advocated the
    Estate’s theory for paying benefits. It was improper to require CULI to demonstrate that
    it considered and relied upon legal theories that would support the payment of claims;
    rather, CULI had to demonstrate it had a reasonable basis in law to deny the payment of
    claims. In the absence of precedent adopting a notice-prejudice rule, CULI’s reasonable
    basis in law to deny the untimely claims was the insurance contract itself. Having
    concluded that CULI had a reasonable basis in law to deny the claims, I now set forth the
    legal analysis I believe appropriate for our adoption of the notice-prejudice rule.
    Notice-Prejudice Rule
    ¶104 Montana, like most states, recognizes the validity of conditions precedent for
    insurance coverage. We have repeatedly stated that courts should construe an insurance
    42
    contract in the same manner as any other contract. Monroe v. Cogswell Agency, 
    2010 MT 134
    , ¶ 15, 
    356 Mont. 417
    , 
    234 P.3d 79
    (citing Stutzman v. Safeco Ins. Co. of Am.,
    
    284 Mont. 372
    , 376, 
    945 P.2d 32
    , 34 (1997)); Conlon v. N. Life Ins. Co., 
    108 Mont. 473
    ,
    498, 
    92 P.2d 284
    , 296 (1939). Moreover, it is the court’s duty to enforce contracts
    according to their plain terms and the court may not create a new contract for the parties.
    Monroe, ¶ 15; Estate of Irvine v. Oaas, 
    2013 MT 271
    , ¶ 14, 
    372 Mont. 49
    , 
    309 P.3d 986
    .
    Regarding notice requirements, the result of this traditional approach has often been that
    the insurer was relieved of liability which might otherwise be imposed. Nevertheless,
    consistent with this traditional common law approach, this Court stated in Steadele, ¶ 22,
    that notice was a condition precedent to recovery under the policy.
    ¶105 In support of today’s decision to depart from the strict contractual approach of our
    past decisions, I would offer several reasons. I am happy to see that some of my rationale
    has been adopted by the Court, but I will nevertheless set forth my complete analysis.
    First, general principles of contract law concerning partial or immaterial breach support
    adoption of a notice-prejudice rule. The Restatement (Second) of Contracts provides for
    continued performance of a contract in cases when non-occurrence of a condition would
    cause a disproportionate windfall, stating: “To the extent that the non-occurrence of a
    condition would cause disproportionate forfeiture, a court may excuse the non-occurrence
    of that condition unless its occurrence was a material part of the agreed exchange.”
    Restatement (Second) of Contracts § 229 (1979). A comment to this section elaborates
    this principle:
    43
    In determining whether the forfeiture is “disproportionate,” a court must
    weigh the extent of the forfeiture by the obligee against the importance to
    the obligor of the risk from which he sought to be protected and the degree
    to which that protection will be lost if the non-occurrence of the condition
    is excused to the extent required to prevent forfeiture. The character of the
    agreement may, as in the case of insurance agreements, affect the rigor with
    which the requirement is applied.
    Restatement (Second) of Contracts § 229 cmt. b. Thus, a party is excused from failure to
    perform a condition in the contract if an inequitable forfeiture would occur. However,
    the court can only excuse performance of the condition if the condition was not a material
    part of the contract. Hence, the notice-prejudice rule is an application of this principle by
    excusing the non-performance of a procedural or non-material term of the contract. The
    requirement of no prejudice ensures that notice is an immaterial condition. Our precedent
    establishes that we have excused a condition of forfeiture where to give it effect would
    have arbitrarily resulted in a windfall to the other party. See Quigley v. Acker, 
    1998 MT 72
    , ¶ 39, 
    288 Mont. 190
    , 
    955 P.2d 1377
    . Additionally, as set forth in ¶¶ 30-34 of our
    Opinion, these principles of partial or immaterial breach accord with Montana’s
    anti-forfeiture laws.
    ¶106 Another reason for adoption of the notice-prejudice rule is that there is no
    justification for defeating coverage when the purpose behind the notice condition is
    lacking. The requirement of notice of an accident or loss within a certain period of time
    is to give the insurer an opportunity to acquire, through an adequate investigation, full
    information about the circumstances of the case, on the basis of which it can proceed
    through disposition, either through settlement or defense of the claim. 8 John Alan
    44
    Appleman & Jean Appleman, Insurance Law and Practice § 4731, 2-5 (rev. ed. 1981).
    The purpose of the notice provisions has been described as follows:
    The purpose of a policy provision requiring the insured to give the
    company prompt notice of an accident or claim, is to give the insurer an
    opportunity to make a timely and adequate investigation of all
    circumstances. An adequate investigation often cannot be made where
    notice is long delayed, because of the possible removal or lapse of memory
    on the part of witnesses, the loss of opportunity for examination of the
    physical surroundings and making of photographs thereof for use at trial,
    and the possible operation of fraud, collusion, or cupidity. Such a
    requirement tends to protect the insurer against fraudulent claims, and also
    against invalid claims made in good faith. And further, if the insurer is thus
    given the opportunity for a timely investigation, reasonable compromises
    and settlements may be made, thereby avoiding prolonged and unnecessary
    litigation.
    Appleman & Appleman, supra, § 4731, at 2-5.
    ¶107 Prompt notice clauses therefore serve a significant purpose and cannot be merely
    regarded as serving the competing interests between the particular insured and insurer.
    The interests of the public generally may be better served by early and prompt
    investigation, which reduces the risk of successful fraudulent claims and reduces the cost
    of premiums by shortening the period and degree of uncertainty concerning the number
    of claims and their amounts. See Robert E. Keeton & Alan I. Widiss, Insurance Law—A
    Guide to Fundamental Principles, Legal Doctrines and Commercial Practices § 7.2(a),
    749-52 (1988). Therefore, where the function and purpose of the notice provision has not
    been frustrated by the insured—i.e., where there is no prejudice—the reason behind the
    notice condition in the policy is lacking. In these cases, the notice clause should not
    serve as a technical basis for the insurer to escape liability.
    45
    ¶108 A third reason for departing from the strict traditional approach is that it ignores
    the nature of the relationship between insurance companies and their insureds.          An
    insurance contract is not a negotiated agreement; rather, its conditions are by and large
    dictated by the insurance company to the insured. Giacomelli v. Scottsdale Ins. Co.,
    
    2009 MT 418
    , ¶ 42, 
    354 Mont. 15
    , 
    221 P.3d 666
    ; Brakeman v. Potomac Ins. Co.,
    
    371 A.2d 193
    , 196 (Pa. 1976). The only aspect of the conditions of an insurance policy
    the insured can bargain for is the monetary amount of the coverage. This court has
    recognized the unequal bargaining power of the parties to an insurance policy and
    observed that they are contracts of adhesion. Giacomelli, ¶ 42. Hence, a proper analysis
    of whether to enforce a notice condition requires that the unequal relationship between
    the parties be considered.
    ¶109 Lastly, courts that have adopted the notice-prejudice rule have recognized the
    public interest in enforcing insurance contracts to further the goal of compensating tort
    victims. A significant point to observe, however, is that these public policy arguments
    have been made in the context of uninsured and underinsured motorist coverage where
    the legislature has enacted specific statutes to protect against financial loss visited upon
    innocent traffic accident victims by negligent motorists. See § 33-23-201, MCA. By
    enacting these statutes, the Montana legislature specifically sought to avoid inadequate
    compensation to victims of automobile accidents. To defeat this purpose by enforcing
    arbitrarily a forfeiture condition in an insurance contract would frustrate the policy as
    declared by the legislature.
    46
    ¶110 The Court states that the public policy of Montana is that a policy provision that
    defeats coverage for which valuable consideration has been received should not be
    enforced. Opinion, ¶ 24. In State Farm Mutual Automobile Insurance Co. v. Gibson,
    
    2007 MT 153
    , ¶ 22, 
    337 Mont. 509
    , 
    163 P.3d 387
    , which the Court cites for this public
    policy proposition, we extended the public policy considerations underlying uninsured
    and underinsured motorist coverage articulated in Hardy v. Progressive Specialty
    Insurance Co., 
    2003 MT 85
    , ¶ 21, 
    315 Mont. 107
    , 
    67 P.3d 892
    , and Bennett v. State
    Farm Mutual Automobile Insurance Co., 
    261 Mont. 386
    , 389, 
    862 P.2d 1146
    , 1148
    (1993), to address the stacking of medical payments coverage.          The public policy,
    however, underlying a statutory provision requiring uninsured motorist coverage, see
    § 33-23-201, MCA, does not necessarily extend to a contract’s provisions dealing with
    notice. The requirement of notice also serves important public interest considerations. In
    my opinion, it is normally more appropriate for the legislature to express the public
    policy of Montana through the enactment of statutes.           Were it not for the other
    considerations which are consistent with contract principles and forfeiture, I would find it
    difficult to alter the terms of a contract, the enforcement of which is equally supported by
    public policy, absent more specific legislative direction. Indeed, an argument can be
    made that the policy considerations of compensating innocent tort victims for injuries
    caused by uninsured motorists are not implicated with general liability policies because
    general liability policies are not mandated by the legislature and are voluntarily
    purchased. Moreover, many state courts that have articulated the merits of the notice-
    47
    prejudice rule have done so in the face of legislative enactments adopting the rule and
    announcing the public policy of the state to require an insurer to show prejudice before
    disclaiming coverage. See Prince George’s Cnty. v. Local Govt. Ins. Trust, 
    879 A.2d 81
    ,
    96 (Md. 2005).
    ¶111 In spite of our primary reference to public policy of the state as a justification for
    the notice-prejudice rule, I would, based on the foregoing analysis, join the
    overwhelming majority of states1 and adopt a notice-prejudice rule in first-party
    insurance contracts, consistent with principles of forfeiture and immaterial or partial
    breach. I would evaluate prejudice in the context of the interests notice provisions are
    designed to protect, as explained above. There remains, however, the question of how to
    incorporate the consideration of prejudice into our analysis.
    ¶112   States that consider prejudice usually follow one of three different approaches: (1)
    once it is shown that the insured has breached the notice provision, the contract is
    nevertheless effective unless the insurer has shown that it has been prejudiced by the
    delay; (2) once it is shown that the insured has breached the notice provision, a rebuttable
    presumption exists that the insurer has been prejudiced by the delay; or (3) prejudice is
    considered as a factor in the initial inquiry of whether the insured has provided timely
    notice. See Alcazar v. Hayes, 
    982 S.W.2d 845
    , 853 (Tenn. 1998); Russ & Segalla, supra,
    § 193:25; Marvel, supra, §§ 3-5.
    1
    See 13 Lee R. Russ & Thomas F. Segalla, Couch on Insurance § 193:25 (3d ed. 2005); Charles
    C. Marvel, Annotation, Modern Status of Rules Requiring Liability Insurer to Show Prejudice to
    Escape Liability Because of Insured’s Failure or Delay in Giving Notice of Accident or Claim,
    or in Forwarding Suit Papers, 
    32 A.L.R. 4th 141
    , §§ 3-5 (1984 & Supp. 2014).
    48
    ¶113 While I can appreciate the rationale that it is the insured that is seeking to be
    excused from terms of a contract provision, I would nevertheless require that the insurer
    bear the burden of demonstrating prejudice. I believe this is the better-reasoned approach
    and one that will more effectively handle incorporation of the rule. The prevailing view
    among states incorporating prejudice is that once it is demonstrated that the insured
    breached the notice provision, the burden of proof is allocated to the insurer to prove it
    has been prejudiced by the breach. There are several justifications for imposing the
    burden on the insurer. First, it is very difficult for the insured to prove a negative and
    hence difficult or impossible to prove no prejudice. Second, the insurer is in a better
    position to know the facts that would substantiate prejudice. See Clementi v. Nationwide
    Mut. Fire Ins. Co., 
    16 P.3d 223
    , 231 (Colo. 2001). Third, it is the insurance company
    that is choosing to disclaim its obligations under the policy. 
    Brakeman, 371 A.2d at 198
    .
    ¶114 Lest my decision be perceived as encouraging dilatory tactics on the part of the
    insured or as unfair to the insurer, I would impose a requirement that the insured, for the
    period of delay beyond the limits of timeliness, show that he or she was acting in good
    faith and that the delay was not purposeful. Equity dictates that a bad-faith delay in
    notifying an insurer, even though no material prejudice results, should be considered
    when deciding whether the policy should be enforced. See Great Am. Ins. Co. v. C. G.
    Tate Constr. Co., 
    279 S.E.2d 769
    , 776 (N.C. 1981). Moreover, implicit in every contract
    is the requirement that the parties act in good faith. Story v. Bozeman, 
    242 Mont. 436
    ,
    49
    450, 
    791 P.2d 767
    , 775 (1990), overruled in part on other grounds by Arrowhead Sch.
    Dist. No. 75 v. Klyap, 
    2003 MT 294
    , ¶ 54, 
    318 Mont. 103
    , 
    79 P.3d 250
    .
    ¶115 Therefore, I would adopt a two-step process for the evaluation of untimely claims.
    This approach would require a preliminary determination of whether the insured’s notice
    was timely. Such a determination should include an evaluation of the reasonableness of
    the delay which would incorporate the insured’s reasons and the existence of good faith.
    Once a court determines that an insured’s notice was untimely, and that the delay was
    unreasonable, it should then turn to the issue of whether the insured was prejudiced by
    such untimely notice. Such an approach is in accord with the majority of jurisdictions.
    See 
    Clementi, 16 P.3d at 231
    ; Ouellette v. Maine Bonding & Cas. Co., 
    495 A.2d 1232
    ,
    1234 (Me. 1985); State Farm Mut. Auto. Ins. Co. v. Gregorie, 
    748 A.2d 1089
    , 1093 (Md.
    Ct. Spec. App. 2000); Am. Cont’l Ins. Co. v. Phico Ins. Co., 
    512 S.E.2d 490
    , 494 (N.C.
    Ct. App. 1999); 
    Brakeman, 371 A.2d at 196
    .
    ¶116 Lastly, there may be a limited exception to the notice-prejudice rule allowing that
    insurer prejudice will be presumed as a matter of law when an insured fails to notify the
    insurer of a pending lawsuit against him until after a default judgment has been entered.
    See Campbell v. Cont’l Cas. Co. of Chicago, 
    170 F.2d 669
    , 673 (8th Cir. 1948); Prince
    George’s 
    Cnty., 879 A.2d at 85-86
    ; Members Ins. Co. v. Branscum, 
    803 S.W.2d 462
    , 466
    (Tex. Ct. App. 1991). Normally, under the default exception to the notice-prejudice rule,
    50
    prejudice is presumed to be present even though, for example, the insurer has the option
    of filing for a new trial. 
    Branscum, 803 S.W.2d at 466
    .2
    ¶117 We adopt a new rule today that arguably conflicts with our prior jurisprudence and
    departs from our traditionally strict interpretation of insurance contracts.                  A
    notice-prejudice rule will significantly alter the handling of insurance claims in this State.
    I therefore believe it is important to properly set forth the analysis upon which I have
    arrived at my decision. In order to assist in the handling of these claims, I have discussed
    how prejudice is to be incorporated into the burden of proof. In these proceedings, CULI
    has admitted they have not suffered any prejudice by the insured’s late filing of claims. I
    would therefore affirm the directed verdict entered by the District Court on the untimely
    filed claims.
    Attorney Fees for the Estate
    ¶118 Contrary to our characterization today of Sampson v. National Farmers Union
    Property & Casualty Co., 
    2006 MT 241
    , 
    333 Mont. 541
    , 
    144 P.3d 797
    , it is my opinion
    that this Court has definitively held that attorney fees are not recoverable in a UTPA
    action. Sampson, ¶ 22; Jacobsen v. Allstate Ins. Co., 
    2009 MT 248
    , ¶ 23, 
    351 Mont. 464
    ,
    
    215 P.3d 649
    . Pursuant to the insurance exception to the American Rule, if a party
    prevails on their contractual claims, they are entitled to attorney fees incurred in
    obtaining those benefits. Mountain W. Farm Bureau Mut. Ins. Co. v. Brewer, 
    2003 MT 2
      There is a third exception to the notice-prejudice rule observed by several courts. This
    concerns “claims-made” policies as contrasted with policies based upon “occurrence.” Applying
    the notice-prejudice rule to a claims-made policy would essentially convert it, so the rationale
    goes, into an occurrence policy.
    51
    98, ¶ 14, 
    315 Mont. 231
    , 
    69 P.3d 652
    . The Estate is entitled to recover their attorney fees
    on the contractual damages awarded by the District Court in its directed verdict.
    ¶119 In Sampson, ¶ 15, we restated the general rule in Montana “that a party is not
    entitled to attorney’s fees absent a specific contractual provision or statutory grant.” We
    further held in Sampson that “[t]he Legislature is capable of authoring and enacting
    statutes which clearly permit tort victims to recover attorney fees.” Sampson, ¶ 21. We
    next held that, “[t]his being so, we will not engage in a presumption that the Legislature
    intended fees as an element of damages but simply neglected to so specify.” Sampson,
    ¶ 21.
    ¶120 I do not think Sampson could be any clearer. Moreover, other courts have relied
    on our rule stated in Sampson that attorney fees are not recoverable in a UTPA action.
    See Davis v. Progressive Cas. Ins. Co., 220 Fed. Appx. 708, 712 (9th Cir. 2007)
    (“because attorney’s fees are not recoverable under the UTPA, the district court did not
    abuse its discretion in denying Davis’s request for attorney’s fees”) (citing Sampson);
    Colman Constr., Inc. v. Diamond State Ins. Co., No. CV 05-148-M-JCL, 2008 U.S. Dist.
    LEXIS 44735, at *30 (D. Mont. June 5, 2008) (“a plaintiff cannot recover attorneys’ fees
    as an element of damages attributable to a claim under the UTPA”) (citing Sampson).
    Indeed, in Mungas v. Great Falls Clinic, 
    2009 MT 426
    , ¶ 44, 
    354 Mont. 50
    , 
    221 P.3d 1230
    , we observed that the Court had rejected claims in Sampson for an exception to the
    American Rule concerning attorney fees.
    52
    ¶121 There is no statutory basis for the award of attorney fees in a UTPA action. The
    Court today has failed to indicate where in the UTPA statute recovery of attorney fees is
    allowed and has not indicated how the insurance exception should include recovery
    beyond the contractual claims. It is my opinion the Court has mischaracterized Sampson.
    I would vacate the award of attorney fees to the extent it represents fees attributable to the
    UTPA action, and remand for a determination of attorney fees incurred pursuant to the
    contractual damages only.
    Damages Necessary to Support UTPA Violation
    ¶122 Although I would not reach this issue given my decision on CULI’s reasonable
    basis in law defense, I would be remiss if I failed to indicate my disapproval of the
    Court’s decision to allow contract damages to serve as the actual damages for an
    independent UTPA cause of action pursuant to § 33-18-242(1), MCA.                     Section
    33-18-242(3), MCA, allows for an insured “who has suffered damages as a result of the
    handling of an insurance claim” to bring an action for “breach of the insurance contract,
    for fraud, or pursuant to this section . . .” (emphasis added). The UTPA provides an
    “independent cause of action” against an insurer for damages “caused by the insurer’s
    violation of . . . 33-18-201.” Section 33-18-242(1), MCA. This language is consistent
    with defining the UTPA as an independent action in tort arising out of the insurance
    contract. However, the “actual damages” which are “caused” by the tortious conduct are
    separate and distinct from the contractual damages recovered from a breach of the
    53
    contract. And the damages sought “as a result” of the handling of the claim must be
    based on the insurer’s tortious conduct and a specific violation of the UTPA.
    ¶123 This Court has not directly addressed whether damages resulting from a breach of
    an insurance contract may serve as the actual damages for a tort violation pursuant to the
    UTPA. It has been observed that UTPA damages include actual and punitive damages
    which are distinct from damages for breach of insurance contract: “both kinds of
    damages available in [a UTPA] action are different from damages which may be awarded
    in a breach of contract claim for policy coverage.” 
    Dees, 260 Mont. at 451
    , 861 P.2d at
    153 (Gray, J., with Turnage, C.J., and Nelson, J., concurring). Moreover, damages are
    always limited to those proximately caused by the violation or tortious conduct and, if
    requirements otherwise applicable are met, punitive damages. See William T. Barker &
    Ronald D. Kent, New Appleman Insurance Bad Faith Litigation § 11.04 (2d ed. 2014);
    William M. Shernoff et al., Insurance Bad Faith Litigation § 8.05 (2009).           Other
    jurisdictions have rejected claims by the insured that actual damages under the UTPA
    include damages for breach of the insurance contract and have required that the insured
    establish a causal connection between the insurer’s bad faith and the loss or damage
    suffered by the insured. See Guessford v. Pa. Natl. Mut. Cas., 
    983 F. Supp. 2d 652
    , 666
    (M.D.N.C. 2013); Perera v. U.S. Fid. & Guar., 
    35 So. 3d 893
    , 903-04 (Fla. 2010); Jarvis
    v. Farmers Ins. Exch., 
    948 P.2d 898
    , 900-01 (Wyo. 1997).
    ¶124   In my view, the trier of fact must find some damages, over and above the
    contractual damages awarded, which are causally connected to the UTPA violation and
    54
    which support the actual and punitive damages recoverable under this separate cause of
    action. I would affirm the District Court’s order, jury instruction, and special verdict
    form which required the Estate to produce evidence of actual damages in addition to the
    contractual damages arising from the breach of contract.
    CONCLUSION
    ¶125 I concur with the Court’s decision to adopt the notice-prejudice rule, though I
    would do so under different reasoning. I dissent from the Court’s conclusion that CULI
    did not have a reasonable basis in law to deny the Estate’s claims and from the Court’s
    decision to allow recovery of attorney fees in a UTPA claim.
    /S/ LAURIE McKINNON
    Justice Jim Rice, concurring in part and dissenting in part.
    ¶126 I join Paragraphs 90-121 of Justice McKinnon’s concurring and dissenting opinion
    regarding the reasonable basis of law defense, the notice-prejudice rule, and attorney fees
    for the estate.
    /S/ JIM RICE
    55
    

Document Info

Docket Number: DA 13-0644

Citation Numbers: 2015 MT 140, 379 Mont. 219, 2015 Mont. LEXIS 247, 350 P.3d 349

Judges: Wheat, McKtnn, Rice, McGrath, Shea, Cotter, Baker

Filed Date: 5/20/2015

Precedential Status: Precedential

Modified Date: 11/11/2024

Authorities (42)

Hardy v. Progressive Specialty Insurance Co. , 315 Mont. 107 ( 2003 )

Prince George's County v. Local Government Insurance Trust , 388 Md. 162 ( 2005 )

Shilhanek v. D-2 Trucking, Inc. , 70 P.3d 721 ( 2003 )

State v. Daniels , 362 Mont. 426 ( 2011 )

Campbell v. Continental Casualty Co. of Chicago , 170 F.2d 669 ( 1948 )

Peloso v. Hartford Fire Insurance Co. , 56 N.J. 514 ( 1970 )

Stutzman v. Safeco Insurance Co. of America , 1997 Mont. LEXIS 188 ( 1997 )

Youngblood v. American States Insurance , 262 Mont. 391 ( 1993 )

Mountain West Farm Bureau Mutual Insurance v. Brewer , 315 Mont. 231 ( 2003 )

Jacobsen v. Allstate Insurance , 351 Mont. 464 ( 2009 )

Sorensen v. Farmers Insurance Exchange , 279 Mont. 291 ( 1996 )

Riefflin v. Hartford Steam Boiler Inspection & Insurance , 164 Mont. 287 ( 1974 )

Juedeman v. National Farmers Union Property & Casualty Co. , 253 Mont. 278 ( 1992 )

Sampson v. National Farmers Union Property & Casualty Co. , 333 Mont. 541 ( 2006 )

Perera v. United States Fidelity & Guaranty Co. , 35 Fla. L. Weekly Supp. 235 ( 2010 )

Estate of Irvine v. Oaas , 372 Mont. 49 ( 2013 )

Winter v. State Farm Mutual Automobile Insurance , 375 Mont. 351 ( 2014 )

State v. Hudson , 327 Mont. 286 ( 2005 )

Amsterdam Lumber, Inc. v. Dyksterhouse , 179 Mont. 133 ( 1978 )

La Bonte v. Mutual Fire & Lightning Insurance , 75 Mont. 1 ( 1925 )

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