Kim Brown-Hunter v. Carolyn W. Colvin , 806 F.3d 487 ( 2015 )


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  •                 FOR PUBLICATION
    UNITED STATES COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    KIM BROWN-HUNTER,                         No. 13-15213
    Plaintiff-Appellant,
    D.C. No.
    v.                      2:11-cv-02573-
    FJM
    CAROLYN W. COLVIN,
    Commissioner of Social Security,
    Defendant-Appellee.           OPINION
    Appeal from the United States District Court
    for the District of Arizona
    Frederick J. Martone, Senior District Judge, Presiding
    Argued and Submitted
    March 13, 2015—San Francisco, California
    Filed August 4, 2015
    Before: J. Clifford Wallace, Milan D. Smith, Jr.,
    and Paul J. Watford, Circuit Judges.
    Opinion by Judge Wallace
    2                  BROWN-HUNTER V. COLVIN
    SUMMARY*
    Social Security
    The panel vacated the district court’s judgment affirming
    the Social Security Administrative Law Judge’s denial of a
    claimant’s application for Social Security disability benefits,
    and remanded with instructions to remand the case to the ALJ
    for further proceedings.
    When an ALJ determines that a claimant for Social
    Security benefits is not malingering and has provided
    objective medical evidence of an underlying impairment
    which might reasonably produce the pain or other symptoms
    she alleged, the ALJ may reject the claimant’s testimony
    about the severity of those symptoms only by providing
    specific, clear, and convincing reasons for doing so.
    The panel held that the ALJ, who found generally that the
    claimant’s testimony was not credible, erred by failing to
    identify which part of the claimant’s testimony was not
    credible and why. The panel held that an ALJ does not
    provide the specific, clear, and convincing reasons for
    rejecting a claimant’s testimony by simply reciting the
    medical evidence in support of his or her residual functional
    capacity determination. The panel held that the ALJ must
    specify which testimony she finds not credible, and then
    provide clear and convincing evidence, supported by
    evidence in the record, to support that credibility
    determination. The panel noted that the inconsistencies
    *
    This summary constitutes no part of the opinion of the court. It has
    been prepared by court staff for the convenience of the reader.
    BROWN-HUNTER V. COLVIN                       3
    identified independently by the district court cannot provide
    the basis upon which to affirm the ALJ’s decision. The panel
    held that the ALJ’s error was not harmless because it
    prevented the panel from conducting a meaningful review of
    the ALJ’s reasoning.
    The panel concluded that critical factual issues remained
    unresolved, and that further proceedings would be useful.
    The panel, accordingly, instructed the district court to remand
    to the ALJ for further proceedings rather than for an
    immediate award of benefits.
    COUNSEL
    Eric G. Slepian (argued), Phoenix, Arizona, for Plaintiff-
    Appellant.
    Jessica Milano (argued) and Matthew M. Linton, Special
    Assistant United States Attorneys, and John Jay Lee,
    Regional Chief Counsel, Region VIII, Social Security
    Administration Office of the General Counsel, Denver,
    Colorado; John S. Leonardo, United States Attorney, Michael
    Johns, Assistant United States Attorney, Denver, Colorado,
    for Defendant-Appellee.
    4                BROWN-HUNTER V. COLVIN
    OPINION
    WALLACE, Senior Circuit Judge:
    When an Administrative Law Judge (ALJ) determines
    that a claimant for Social Security benefits is not malingering
    and has provided objective medical evidence of an underlying
    impairment which might reasonably produce the pain or other
    symptoms she alleges, the ALJ may reject the claimant’s
    testimony about the severity of those symptoms only by
    providing specific, clear, and convincing reasons for doing
    so. We hold that an ALJ does not provide specific, clear, and
    convincing reasons for rejecting a claimant’s testimony by
    simply reciting the medical evidence in support of his or her
    residual functional capacity determination. To ensure that our
    review of the ALJ’s credibility determination is meaningful,
    and that the claimant’s testimony is not rejected arbitrarily,
    we require the ALJ to specify which testimony she finds not
    credible, and then provide clear and convincing reasons,
    supported by evidence in the record, to support that
    credibility determination.
    Here, the ALJ found generally that the claimant’s
    testimony was not credible, but failed to identify which
    testimony she found not credible and why. We conclude,
    therefore, that the ALJ committed legal error. This error was
    not harmless because it precludes us from conducting a
    meaningful review of the ALJ’s reasoning. We therefore
    vacate the district court’s judgment affirming the ALJ’s
    denial of benefits. Because we conclude that critical factual
    issues remain unresolved, and that further proceedings will be
    useful, we instruct the district court to remand this case to the
    ALJ for further proceedings rather than for an immediate
    award of benefits.
    BROWN-HUNTER V. COLVIN                       5
    I.
    Kim Brown-Hunter applied for Social Security disability
    benefits and supplemental security income on April 29, 2009.
    After the Social Security Administration denied her claims
    initially and again on reconsideration, Brown-Hunter timely
    requested and was granted a hearing before an ALJ.
    A.
    At the hearing, Brown-Hunter provided medical evidence
    that she suffered from obesity, peripheral neuropathy, lumbar
    degenerative disc disease, diabetes mellitus, migraine
    headaches, hypothyroidism, hypertension, and asthma.
    Brown-Hunter told the ALJ that until 2003 she had worked as
    a certified nursing assistant, but had to stop working because
    she “could no longer lift the patients or get them out of bed or
    in bed.” She testified that she looked for other work until
    about 2005, when “it just got to the point where [she]
    couldn’t sit up or stand up or walk a distance.”
    Brown-Hunter next described her then-current functional
    limitations. She testified that she could not drive long
    distances, that she could lift only about ten pounds, and that
    she was able to sit only for about an hour and to stand only
    for about forty-five minutes. She described her daytime
    routine as “sit[ting] in the garage for a couple hours,” which
    was often interrupted by the need to lie down “like four or
    five times for about thirty minutes” because her “feet and . . .
    legs [would] swell up when [she was] on them too much.” In
    the evenings, she stated she would talk, visit, and watch
    television with her son and daughter, and that if she needed
    something from the store, her daughter would get it for her.
    When the ALJ asked about her ability to do housework,
    6               BROWN-HUNTER V. COLVIN
    Brown-Hunter stated that she was able to “pick up some, but
    [was] not able to sweep anymore or mop or vacuum or bend
    down for the dishwasher.”
    Brown-Hunter told the ALJ that her functional limitations
    were caused in part by severe back and leg pain, coupled with
    swelling in her lower extremities. When the ALJ asked if
    anything alleviated this pain and swelling, Brown-Hunter
    replied that elevating her feet, as prescribed by her doctors,
    helped with the leg and feet pain, but that “[w]ith my back I
    have to l[ie] down.” Brown-Hunter stated that to control the
    pain and swelling effectively, she needed to elevate her feet
    twice a week for thirty minutes to an hour, and to lie down
    three to four times a day for thirty minutes to an hour. Brown-
    Hunter also provided evidence that she was taking roughly
    twenty medications, including strong pain medications, such
    as oxycodone.
    After Brown-Hunter concluded her testimony, the ALJ
    turned to the vocational expert. The ALJ asked the vocational
    expert a series of hypothetical questions to identify the
    occupations that existed in significant numbers in the national
    economy that an individual could perform, assuming such an
    individual had Brown-Hunter’s same age, education, past
    work experience, and functional limitations.
    The ALJ began by asking the vocational expert which
    occupations would be available to such individual “limited to
    a range of light work as . . . defined under the regulations,”
    but with the ability to do “no more than occasional pushing
    and pulling with the upper and lower extremities.” The
    vocational expert identified a handful of possible jobs,
    including “light janitorial or light office cleaning,” and an
    unskilled, light “[a]ssembly position.” When the ALJ asked
    BROWN-HUNTER V. COLVIN                      7
    how his testimony would change if that hypothetical was
    modified “to add . . . that the individual would be off task 15
    to 20 percent of the work day,” the vocational expert replied
    that such individual “would not be able to sustain the work.”
    The ALJ then allowed Brown-Hunter’s counsel to
    question the vocational expert. As relevant here, counsel
    asked the vocational expert to assume an individual with
    lower extremity swelling who needed to elevate her feet thirty
    minutes to one hour twice a week:
    Q: If we were to assume those limitations,
    would such an individual be able to perform
    Claimant’s past work?
    A: No.
    Q: Would there be any other job they could
    sustain?
    A: Not likely.
    ...
    Q: And if an individual needed to rest or lie
    down . . . two or three times a day for thirty
    minutes at a time, . . . and it was unscheduled,
    would that preclude such an individual from
    performing Claimant’s past work?
    A: Yes.
    Q: Would it allow for any other jobs?
    8               BROWN-HUNTER V. COLVIN
    A: No.
    Shortly after this testimony the hearing concluded.
    B.
    Several weeks later, the ALJ issued a written decision
    denying Brown-Hunter’s claims. Following the Social
    Security Act’s five-step procedure for determining disability,
    see 20 C.F.R. § 416.920(a)(4), the ALJ concluded at step one
    that Brown-Hunter had not engaged in substantial gainful
    activity since the date of the alleged onset. At step two, the
    ALJ concluded that Brown-Hunter suffered from the “severe”
    impairments of “obesity, peripheral neuropathy, lumbar
    degenerative disc disease (DDD), diabetes mellitus (DM),
    and migraine headaches.” However, at step three, the ALJ
    concluded that those impairments did not—either in isolation
    or in combination—meet or equal a “listed” impairment. See
    20 C.F.R. § 404, Subpart P, App’x 1. This conclusion
    required the ALJ to then determine Brown-Hunter’s Residual
    Functional Capacity (RFC) in preparation for step four.
    The ALJ began her discussion of the RFC with her
    conclusion that Brown-Hunter had the RFC “to perform light
    work . . . except she can perform no more than occasional
    pushing and pulling with the upper and lower extremities.”
    The ALJ then acknowledged her duty to “evaluate the
    intensity, persistence, and limiting effects of the claimant’s
    symptoms to determine the extent to which they limit the
    claimant’s functioning,” and, where appropriate, to “make a
    finding on the credibility of the statements based on a
    consideration of the entire case record.” She went on to
    paraphrase Brown-Hunter’s testimony regarding the
    chronology of her back pain, followed by a summary of the
    BROWN-HUNTER V. COLVIN                        9
    treatments and prescriptions for that pain, the symptoms
    pertaining to Brown-Hunter’s diabetic peripheral neuropathy,
    as well as Brown-Hunter’s height, weight, smoking habits,
    and ability “to drive short distances, sit for one hour and stand
    for 45 minutes.”
    Following that summary, the ALJ concluded that although
    Brown-Hunter’s “medically determinable impairments could
    reasonably be expected to cause some of the alleged
    symptoms,” her “statements concerning the intensity,
    persistence and limiting effects of these symptoms are not
    credible to the extent they are inconsistent with the above
    residual functional capacity assessment.”
    Finally, after devoting the next eight paragraphs to
    summarizing the medical evidence in the record, the ALJ
    stated:
    After careful consideration of the entire
    record, including the medical evidence and
    the testimony at the hearing, I find the
    functional limitations resulting from the
    claimant’s impairments were less serious than
    she has alleged. . . . [While] the medical
    evidence supports a finding that the
    claimant’s impairments . . . impos[e] some
    restrictions, [they] did not prevent her from
    engaging in all work related activities.
    Consequently, the ALJ proceeded to step four and
    concluded that Brown-Hunter’s limited RFC precluded her
    from performing any past relevant work. But at step five, the
    ALJ determined that, considering Brown-Hunter’s RFC, age,
    education, and work experience, she was able to do other
    10              BROWN-HUNTER V. COLVIN
    work that existed in significant numbers in the national
    economy. Citing the vocational expert’s testimony that a
    hypothetical individual with the “same age, education, and
    past relevant work experience” as Brown-Hunter could
    perform occupations such as “light janitorial” and
    “assembly,” the ALJ concluded that Brown Hunter was not
    disabled under the Social Security Act.
    C.
    The ALJ’s decision became final when the Social
    Security Appeals Council denied review. Brown-Hunter then
    appealed from the ALJ’s decision to the district court. She
    argued that the ALJ erred by “fail[ing] to provide clear and
    convincing reasons for rejecting her symptom testimony.”
    The district court rejected her argument, holding that “the
    ALJ gave clear and convincing reasons to support [her]
    determination that [Brown-Hunter’s] ‘impairments were less
    serious than she has alleged.’” The district court pieced
    together medical evidence identified by the ALJ that it found
    inconsistent with “an allegation of excess pain,” and stated
    therefore that the ALJ “identified several inconsistencies
    between [Brown-Hunter’s] testimony and the record,” and
    “gave clear and convincing reasons to support [her]
    determinations that [Brown-Hunter’s] impairments were less
    serious than she has alleged.’” The district court affirmed the
    ALJ’s decision, and Brown-Hunter timely filed this appeal,
    over which we have jurisdiction pursuant to 28 U.S.C.
    § 1291.
    II.
    We review de novo a district court’s order affirming an
    ALJ’s denial of Social Security benefits. Hill v. Astrue,
    BROWN-HUNTER V. COLVIN                      11
    
    698 F.3d 1153
    , 1158 (9th Cir. 2012). On de novo review, we
    must bear in mind that a federal court’s review of Social
    Security determinations is quite limited. “For highly fact-
    intensive individualized determinations like a claimant’s
    entitlement to disability benefits, Congress ‘places a premium
    upon agency expertise, and, for the sake of uniformity, it is
    usually better to minimize the opportunity for reviewing
    courts to substitute their discretion for that of the agency.’”
    Treichler v. Comm’r of Soc. Sec. Admin., 
    775 F.3d 1090
    ,
    1098 (9th Cir. 2014), quoting Consolo v. Fed. Mar. Comm’n,
    
    383 U.S. 607
    , 621 (1966). To ensure that we adhere to this
    principle, we follow three important rules in our analysis of
    the ALJ’s decision.
    The first is that “we leave it to the ALJ to determine
    credibility, resolve conflicts in the testimony, and resolve
    ambiguities in the record.” 
    Treichler, 775 F.3d at 1098
    . The
    second is that we will “disturb the Commissioner’s decision
    to deny benefits ‘only if it is not supported by substantial
    evidence or is based on legal error.’” 
    Id., quoting Andrews
    v.
    Shalala, 
    53 F.3d 1035
    , 1039 (9th Cir. 1995). The third is that
    “[e]ven when the ALJ commits legal error, we uphold the
    decision where that error is harmless,” meaning that “it is
    inconsequential to the ultimate nondisability determination,”
    or that, despite the legal error, “the agency’s path may
    reasonably be discerned, even if the agency explains its
    decision with less than ideal 
    clarity.” 775 F.3d at 1099
    (internal quotation marks and citations omitted).
    That said, “our precedents have been cautious about when
    harmless error should be found.” Marsh v. Colvin, ___ F.3d
    ___, No. 12-17014, 
    2015 WL 4153858
    , *2 (9th Cir. June 18,
    2015). Ever mindful of our duty not to substitute our own
    discretion for that of the agency, we have emphasized that
    12               BROWN-HUNTER V. COLVIN
    “the decision on disability rests with the ALJ and the
    Commissioner of the Social Security Administration in the
    first instance, not with a district court.” 
    Id. at *3.
    Thus,
    although we will not fault the agency merely for explaining
    its decision with “less than ideal clarity,” 
    Treichler, 775 F.3d at 1099
    (citation and internal quotation marks omitted), we
    still demand that the agency set forth the reasoning behind its
    decisions in a way that allows for meaningful review. A clear
    statement of the agency’s reasoning is necessary because we
    can affirm the agency’s decision to deny benefits only on the
    grounds invoked by the agency. Stout v. Comm’r, Soc. Sec.
    Admin., 
    454 F.3d 1050
    , 1054 (9th Cir. 2006).
    A reviewing court may not make independent findings
    based on the evidence before the ALJ to conclude that the
    ALJ’s error was harmless. Id.; see also Marsh, 
    2015 WL 4153858
    , *2 (a district court may not find harmless error by
    “affirm[ing] the agency on a ground not invoked by the
    ALJ”). Rather, “[w]e are constrained to review the reasons
    the ALJ asserts.” Connett v. Barnhart, 
    340 F.3d 871
    , 874 (9th
    Cir. 2003). If the ALJ fails to specify his or her reasons for
    finding claimant testimony not credible, a reviewing court
    will be unable to review those reasons meaningfully without
    improperly “substitut[ing] our conclusions for the ALJ’s, or
    speculat[ing] as to the grounds for the ALJ’s conclusions.”
    
    Treichler, 775 F.3d at 1103
    . Because we cannot engage in
    such substitution or speculation, such error will never be
    harmless.
    III.
    Where, as here, an ALJ concludes that a claimant is not
    malingering, and that she has provided objective medical
    evidence of an underlying impairment which might
    BROWN-HUNTER V. COLVIN                    13
    reasonably produce the pain or other symptoms alleged, the
    ALJ may “reject the claimant’s testimony about the severity
    of her symptoms only by offering specific, clear and
    convincing reasons for doing so.” Lingenfelter v. Astrue,
    
    504 F.3d 1028
    , 1036 (9th Cir. 2007) (citation and internal
    quotation marks omitted). The Commissioner disputes that
    standard of review. Relying primarily on Bunnell v. Sullivan,
    
    947 F.2d 341
    (9th Cir. 1991), the Commissioner argues that
    although the court reviews the ALJ’s credibility finding for
    adequate specificity, “clear and convincing” reasons are not
    required. We recently rejected this argument in Burrell v.
    Colvin, 
    775 F.3d 1133
    , 1136–37 (9th Cir. 2014) (holding that
    the “clear and convincing” requirement actually predated
    Bunnell and was not “excised” by it). Burrell therefore
    forecloses the Commissioner’s argument.
    A finding that a claimant’s testimony is not credible
    “must be sufficiently specific to allow a reviewing court to
    conclude the adjudicator rejected the claimant’s testimony on
    permissible grounds and did not arbitrarily discredit a
    claimant’s testimony regarding pain.” 
    Bunnell, 947 F.2d at 345
    –46 (citation and internal quotation marks omitted).
    “General findings are insufficient; rather, the ALJ must
    identify what testimony is not credible and what evidence
    undermines the claimant’s complaints.” Reddick v. Chater,
    
    157 F.3d 715
    , 722 (9th Cir. 1998) (citation and internal
    quotation marks omitted). See also Holohan v. Massanari,
    
    246 F.3d 1195
    , 1208 (9th Cir. 2001) (“the ALJ must
    specifically identify the testimony she or he finds not to be
    credible and must explain what evidence undermines the
    testimony” (emphasis added)). The governing Social Security
    rulings, which “are binding on all components of the Social
    Security Administration, . . . and are to be relied upon as
    precedents in adjudicating cases,” Orn v. Astrue, 
    495 F.3d 14
                 BROWN-HUNTER V. COLVIN
    625, 636 (9th Cir. 2007), quoting 67 Fed. Reg. at 57860, are
    clear on this point:
    it is not sufficient for the adjudicator to make
    a single, conclusory statement that ‘the
    individual’s allegations have been considered’
    or that ‘the allegations are [not] credible.’ . . .
    The determination . . . must contain specific
    reasons for the finding on credibility,
    supported by the evidence in the case record,
    and must be sufficiently specific to make clear
    to . . . any subsequent reviewers the weight
    the adjudicator gave to the individual’s
    statements and the reasons for that weight.
    Social Security Ruling 96-7P, 
    1996 WL 374186
    at *2 (July 2,
    1996) (emphasis added).
    Following these principles in Treichler, for example, we
    held that the ALJ erred by making only a “single general
    statement that ‘the claimant’s statements concerning the
    intensity, persistence and limiting effects of these symptoms
    are not credible to the extent they are inconsistent with the
    above residual functional capacity assessment,’” without
    identifying “sufficiently specific reasons” for rejecting the
    testimony, supported by evidence in the case 
    record. 775 F.3d at 1102
    –03. The ALJ here made the identical conclusory
    statement and likewise failed to identify specifically which of
    Brown-Hunter’s statements she found not credible and why.
    Instead, the ALJ stated only that she found, based on
    unspecified claimant testimony and a summary of medical
    evidence, that “the functional limitations from the claimant’s
    impairments were less serious than she has alleged.”
    BROWN-HUNTER V. COLVIN                      15
    We disagree with the district court that the ALJ
    “identified several inconsistencies between [Brown-Hunter’s]
    testimony and the record,” and therefore “gave clear and
    convincing reasons to support” her non-credibility
    determination. Our review of the ALJ’s written decision
    reveals that she did not specifically identify any such
    inconsistencies; she simply stated her non-credibility
    conclusion and then summarized the medical evidence
    supporting her RFC determination. This is not the sort of
    explanation or the kind of “specific reasons” we must have in
    order to review the ALJ’s decision meaningfully, so that we
    may ensure that the claimant’s testimony was not arbitrarily
    discredited. Although the inconsistencies identified by the
    district court could be reasonable inferences drawn from the
    ALJ’s summary of the evidence, the credibility determination
    is exclusively the ALJ’s to make, and ours only to review. As
    we have long held, “[W]e are constrained to review the
    reasons the ALJ asserts.” Connett v. Barnhart, 
    340 F.3d 871
    ,
    874 (9th Cir. 2003) (emphasis added). Thus, the
    inconsistencies identified independently by the district court
    cannot provide the basis upon which we can affirm the ALJ’s
    decision.
    Indeed, “[o]ur decisions make clear that we may not take
    a general finding—an unspecified conflict between
    Claimant’s testimony . . . and her reports to doctors—and
    comb the administrative record to find specific conflicts.”
    
    Burrell, 775 F.3d at 1138
    . Because the ALJ failed to identify
    the testimony she found not credible, she did not link that
    testimony to the particular parts of the record supporting her
    non-credibility determination. This was legal error. See 
    id. at 1139
    (holding that the ALJ committed legal error because he
    “never connected the medical record to Claimant’s
    testimony” nor made “a specific finding linking a lack of
    16               BROWN-HUNTER V. COLVIN
    medical records to Claimant’s testimony about the intensity
    of her . . . pain” (emphasis added)). Even if the district court’s
    analysis was sound, it could not overcome the error of the
    ALJ. That is, the error could not be corrected by the district
    court’s statement of links between claimant testimony and
    certain medical evidence.
    Nor was that error harmless. An error is harmless only if
    it is “inconsequential to the ultimate nondisibility
    determination,” Molina v. Astrue, 
    674 F.3d 1104
    , 1115 (9th
    Cir. 2012) (citation and internal quotation marks omitted), or
    if despite the legal error, “the agency’s path may reasonably
    be discerned,” 
    Treichler, 775 F.3d at 1099
    (citation and
    internal quotation marks omitted). But here, we cannot
    discern the agency’s path because the ALJ made only a
    general credibility finding without providing any reviewable
    reasons why she found Brown-Hunter’s testimony to be not
    credible. See 
    id. at 1103.
    Although the ALJ summarized a
    significant portion of the administrative record in support of
    her RFC determination, providing a summary of medical
    evidence in support of a residual functional capacity finding
    is not the same as providing clear and convincing reasons for
    finding the claimant’s symptom testimony not credible. We
    reject the Commissioner’s argument, also rejected in
    Treichler, that because the ALJ “set out his RFC and
    summarized the evidence supporting his determination” we
    can infer “that the ALJ rejected [petitioner’s] testimony to the
    extent it conflicted with that medical evidence.” 
    Id. We cannot
    review whether the ALJ provided specific, clear, and
    convincing reasons for rejecting Brown-Hunter’s pain
    testimony where, as here, the ALJ never identified which
    testimony she found not credible, and never explained which
    evidence contradicted that testimony. 
    Burrell, 775 F.3d at 1138
    . This “falls short of meeting the ALJ’s responsibility to
    BROWN-HUNTER V. COLVIN                     17
    provide . . . ‘the reason or reasons upon which’ [her] adverse
    determination is based.” 
    Treichler, 775 F.3d at 1103
    , quoting
    42 U.S.C. § 405(b)(1).
    In sum, “we cannot substitute our conclusions for the
    ALJ’s, or speculate as to the grounds for the ALJ’s
    conclusions. Although the ALJ’s analysis need not be
    extensive, the ALJ must provide some reasoning in order for
    us to meaningfully determine whether the ALJ’s conclusions
    were supported by substantial 
    evidence.” 775 F.3d at 1103
    (internal citation omitted). The ALJ provided no such
    reasoning here. “Because ‘the agency’s path’ cannot
    ‘reasonably be discerned,’ Alaska Dep’t of Envtl. Conserv. [v.
    EPA], 540 U.S. [461,] 497 [(2004)], we must reverse the
    district court’s decision to the extent it affirmed the ALJ’s
    credibility 
    determination.” 775 F.3d at 1099
    .
    IV.
    Brown-Hunter argues that in light of the ALJ’s error, we
    must credit her testimony as true and remand to the district
    court with instructions to remand to the agency for an
    immediate award of benefits. A remand for an immediate
    award of benefits is appropriate, however, only in “rare
    circumstances.” 
    Id. Before ordering
    that extreme remedy, we
    must first satisfy ourselves that three requirements have been
    met.
    First, we must conclude that “the ALJ has failed to
    provide legally sufficient reasons for rejecting evidence,
    whether claimant testimony or medical opinion.” Garrison v.
    Colvin, 
    759 F.3d 995
    , 1020 (9th Cir. 2014).
    18               BROWN-HUNTER V. COLVIN
    Second, we must conclude that “the record has been fully
    developed and further administrative proceedings would
    serve no useful purpose.” 
    Id. This requirement
    will not be
    satisfied if “the record raises crucial questions as to the extent
    of [a claimant’s] impairment given inconsistencies between
    his testimony and the medical evidence in the record,”
    because “[t]hese are exactly the sort of issues that should be
    remanded to the agency for further proceedings.” 
    Treichler, 775 F.3d at 1105
    . Importantly, we are “to assess whether
    there are outstanding issues requiring resolution before
    considering whether to hold that the claimant’s testimony is
    credible as a matter of law.” 
    Id. This is
    because “a reviewing
    court is not required to credit claimants’ allegations regarding
    the extent of their impairments as true merely because the
    ALJ made a legal error in discrediting their testimony.” 
    Id. at 1106.
    The touchstone for an award of benefits is the existence
    of a disability, not the agency’s legal error. To condition an
    award of benefits only on the existence of legal error by the
    ALJ would in many cases make “‘disability benefits . . .
    available for the asking, a result plainly contrary to 42 U.S.C.
    § 423(d)(5)(A).’” 
    Id., quoting Fair
    v. Bowen, 
    885 F.2d 597
    ,
    603 (9th Cir. 1989).
    Third, we must conclude that “if the improperly
    discredited evidence were credited as true, the ALJ would be
    required to find the claimant disabled on remand.” 
    Garrison, 759 F.3d at 1021
    .
    Finally, even if all three requirements are met, we retain
    “flexibility” in determining the appropriate remedy. 
    Id. We may
    remand on an open record for further proceedings “when
    the record as a whole creates serious doubt as to whether the
    claimant is, in fact, disabled within the meaning of the Social
    Security Act.” 
    Id. BROWN-HUNTER V.
    COLVIN                        19
    Here, although we conclude that the ALJ committed legal
    error by failing to specify which testimony she found not
    credible and why, we will not remand for an immediate
    award of benefits because we are not satisfied that “further
    administrative proceedings would serve no useful purpose.”
    
    Id. at 1020.
    Indeed, the record raises crucial questions about
    the extent to which Brown-Hunter’s pain and accompanying
    symptoms render her disabled. Brown-Hunter’s testimony
    that her back and leg pain are relieved only by lying down
    four to five times a day for thirty minutes each, and by
    elevating her legs twice a week for thirty minutes to an hour
    each, appears dispositive to the ultimate disability
    determination in light of the vocational expert’s hearing
    testimony. Indeed, when asked hypothetically if a person who
    was required to be “off task approximately 15 to 20 percent
    of the workday” would be able to sustain the specified light
    work, the vocational expert testified that he or she “would
    not.” When asked whether “an individual [who] needed to
    rest or lie down . . . two or three times a day for thirty minutes
    at a time” on an unpredictable schedule would be able to
    sustain “any other jobs,” the vocational expert testified, “No.”
    And even when the ALJ reduced the hypothetical frequency
    of feet-elevation to only twice a week, the vocational expert
    again confirmed that such an individual “wouldn’t be able to
    sustain [light work]. No.”
    But Brown-Hunter’s need to lie down and to elevate her
    feet with such frequency is contingent on the assumption that
    her pain is in fact debilitating and that no other alternative
    treatment besides lying down adequately alleviates that pain.
    However, “the record raises crucial questions” on these issues
    “given [the] inconsistencies between [her] testimony and the
    medical evidence in the record.” 
    Treichler, 775 F.3d at 1105
    .
    For example, Dr. Massrour’s June 2010 assessment appears
    20               BROWN-HUNTER V. COLVIN
    to undermine Brown-Hunter’s allegation that she had zero
    residual functional capacity due to debilitating lower back
    pain. Dr. Massrour found that her pain averaged a 5 on a 10
    point scale, that she “denied progressive neurological deficits,
    focal weakness, [and] dense numbness,” and that she was
    “independent with [her activities of daily living].” The record
    also suggests that her pain was adequately controlled with
    medication. For example, the records of her monthly visits to
    the Phoenix Pain Management Center indicate that the pain
    medications she was taking provided “adequate pain control”
    and that her “[f]unctionability on [t]reatment” was improving
    with treatment, as evidenced by numbers of 6 to 8 on a 10-
    point scale, with higher numbers indicating improvement.
    Another pain management report on May 8, 2009, states that
    Brown-Hunter reported “adequate” pain control, and that she
    was “able to function well.”
    Although medical reports of adequate pain control on
    medication do not foreclose the possibility that Brown-Hunter
    still needs to lie down as often and as unpredictably as she
    alleged, they do create a significant factual conflict in the
    record that should be resolved through further proceedings on
    an open record before a proper disability determination can
    be made by the ALJ in the first instance. See 
    Treichler, 775 F.3d at 1106
    –07; 
    Burrell, 775 F.3d at 1141
    –42. “Where
    there is conflicting evidence, and not all essential factual
    issues have been resolved, a remand for an award of benefits
    is inappropriate.” 
    Treichler, 775 F.3d at 1101
    . We therefore
    vacate the judgment of the district court and remand with
    instructions to remand to the agency for further proceedings
    on an open record.
    VACATED AND REMANDED.