Shawn Wayne Whatley v. Warden, Ware State Prison ( 2015 )


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  •             Case: 13-15117   Date Filed: 09/23/2015   Page: 1 of 23
    [PUBLISH]
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE ELEVENTH CIRCUIT
    ________________________
    No. 13-15117
    ________________________
    D.C. Docket No. 5:12-cv-00142-LGW-JEG
    SHAWN WAYNE WHATLEY,
    Plaintiff-Appellant,
    versus
    WARDEN, WARE STATE PRISON,
    RODNEY SMITH,
    Corrections Officer (C.E.R.T. Team)
    Telfair State Prison,
    EXAM NURSE,
    Ware State Prison,
    MICHAEL GRIFFIN,
    Supervisor of Lock Down Unit &
    Tactical Squad Commander,
    Ware State Prison,
    Defendants-Appellees.
    ________________________
    Appeal from the United States District Court
    for the Southern District of Georgia
    ________________________
    (September 23, 2015)
    Case: 13-15117         Date Filed: 09/23/2015     Page: 2 of 23
    Before WILSON and MARTIN, Circuit Judges, and VINSON, * District Judge.
    MARTIN, Circuit Judge:
    Shawn Wayne Whatley appeals the dismissal of his 42 U.S.C. § 1983
    prison-conditions suit. His claims relate to a beating by prison staff, for which he
    was denied medical treatment. Although he submitted several prison grievances
    before suing, the District Court dismissed his suit for failure to exhaust the
    administrative remedies established by the prison. We reverse for two reasons:
    because the District Court failed to follow the two-step process we have created for
    deciding exhaustion challenges; and because in concluding that one of Mr.
    Whatley’s grievances did not exhaust, the District Court enforced a procedural bar
    that the prison may have waived.
    I.      Legal Background
    Before a prisoner may bring a prison-conditions suit under § 1983, the
    Prison Litigation Reform Act of 1995 requires that he exhaust all available
    administrative remedies. 42 U.S.C. § 1997e(a); see also Booth v. Churner, 
    532 U.S. 731
    , 736, 
    121 S. Ct. 1819
    , 1822 (2001). The purpose of the PLRA’s
    exhaustion requirement is to “afford corrections officials time and opportunity to
    address complaints internally before allowing the initiation of a federal case.”
    *
    Honorable C. Roger Vinson, United States District Judge for the Northern District of
    Florida, sitting by designation.
    2
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    Woodford v. Ngo, 
    548 U.S. 81
    , 93, 
    126 S. Ct. 2378
    , 2387 (2006) (quotation
    omitted). To properly exhaust, a prisoner must “[c]ompl[y] with prison grievance
    procedures.” Jones v. Bock, 
    549 U.S. 199
    , 218, 
    127 S. Ct. 910
    , 922–23 (2007).
    Georgia’s prison grievance procedures are set out in a standard operating
    procedure. See Turner v. Burnside, 
    541 F.3d 1077
    , 1080–81 (11th Cir. 2008)
    (describing the relevant SOP). The grievance process has three steps. First, an
    informal grievance. A prisoner must file an informal grievance within ten days of
    becoming aware of the facts giving rise to his grievance. He will receive a receipt
    when he files a formal grievance. A prison official must respond in writing within
    ten days. Second, a formal grievance. If the prisoner is not satisfied with the
    response to his informal grievance, he may request a formal grievance form. The
    prisoner must file a formal grievance within five days of receiving the written
    response to his informal grievance. Importantly, the SOP provides that a prisoner
    must “complete the informal grievance procedure before being issued a formal
    grievance” form. 1
    After receiving a formal grievance, a prison official must “thoroughly
    investigate” and “write a complete report,” and then make a recommendation to the
    grievance coordinator. The grievance coordinator reviews the report, indicates
    1
    After the facts relevant to Mr. Whatley’s case, the SOP was amended to eliminate the
    requirement that prisoners first file an informal grievance before they may file a formal
    grievance.
    3
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    whether she agrees or disagrees, and submits her recommendation to the prison’s
    warden or superintendent. The warden or superintendent reviews the grievance,
    then requests further investigation or responds in writing to the prisoner. The
    warden must respond within thirty days after a prisoner files a formal grievance. If
    the warden does not respond within forty days—thirty days plus a one-time, ten-
    day extension—the prisoner may appeal, as described immediately below.
    Third, an appeal. A prisoner may appeal a formal grievance to the Office of
    the Commissioner within five days of receiving a response to his formal grievance.
    The prisoner must include in his appeal both the completed formal and informal
    grievance forms, and the commissioner must respond within 90 days. The SOP
    does not provide a mechanism for appealing from an informal grievance.
    After a prisoner has exhausted the grievance procedures, he may file suit
    under § 1983. In response to a prisoner suit, defendants may bring a motion to
    dismiss and raise as a defense the prisoner’s failure to exhaust these administrative
    remedies. See 
    Turner, 541 F.3d at 1081
    . In Turner v. Burnside we established a
    two-step process for resolving motions to dismiss prisoner lawsuits for failure to
    
    exhaust. 541 F.3d at 1082
    . First, district courts look to the factual allegations in
    the motion to dismiss and those in the prisoner’s response and accept the prisoner’s
    view of the facts as true. The court should dismiss if the facts as stated by the
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    prisoner show a failure to exhaust. 
    Id. Second, if
    dismissal is not warranted on the
    prisoner’s view of the facts, the court makes specific findings to resolve disputes of
    fact, and should dismiss if, based on those findings, defendants have shown a
    failure to exhaust. 
    Id. at 1082–83;
    see also 
    id. at 1082
    (explaining that defendants
    bear the burden of showing a failure to exhaust).
    We “review de novo a District Court’s interpretation and application of 42
    U.S.C. § 1997e(a)’s exhaustion requirement.” Johnson v. Meadows, 
    418 F.3d 1152
    , 1155 (11th Cir. 2005). To the extent the District Court made specific factual
    findings, we review those for clear error, Bingham v. Thomas, 
    654 F.3d 1171
    ,
    1174–75 (11th Cir. 2011) (per curiam), but otherwise we “accept as true the facts
    as set forth in the complaint and draw all reasonable inferences in [Mr. Whatley’s]
    favor,” Randall v. Scott, 
    610 F.3d 701
    , 705 (11th Cir. 2010).
    II.   Factual and Procedural History
    Mr. Whatley alleges that on January 12, 2011, he was beaten by guards at
    Telfair State Prison. Within hours of the beating, he was transferred to Ware State
    Prison. At Ware State Prison, despite his excruciating pain and difficulty
    breathing, a nurse simply told him to take Tylenol and, with a grin, told him he
    would “be real sore for a while.” Mr. Whatley filed several grievances in which he
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    at least arguably referred to the beating and the ensuing lack of medical treatment,
    three of which are relevant to our decision.
    A.    January 18 Grievance
    On January 18, 2011, Mr. Whatley submitted an informal grievance—what
    we will refer to as his January 18 grievance. He received no response. In April,
    without filing a formal grievance, he filed an appeal to the Office of the
    Commissioner. In his appeal, he wrote that he was “severely and unjustly beaten”
    and transferred from Telfair to Ware. He explained that he was appealing his
    January 18 informal grievance only in April because he had not received an appeal
    form and had heard no response to his other grievances. The record is silent about
    what happened to this appeal.
    B.    “Imminent Danger” Grievance (Number 80327)
    On February 10, 2011, just less than a month after the beating and a day
    after he was again transferred, this time from Ware to the Georgia Diagnostic and
    Classification Prison (GDCP), Mr. Whatley filed another informal grievance,
    numbered 80327. He wrote that he was in “imminent danger”—so we refer to this
    as the “imminent danger” grievance—and he requested transfer to a non-state
    facility or “protective custody from all Georgia] Department of Corrections]
    staff/employees, due to being severely beaten and transferred without treatment.”
    This grievance was rejected on February 17. A prison official explained that the
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    grievance addressed prisoner transfers, which according to the SOP are not
    grievable issues.
    C.    Grievance Number 80940
    On March 7, 2011, Mr. Whatley filed the last grievance relevant to this
    appeal, this one numbered 80940. In it, he explicitly referred back to his imminent
    danger grievance: “I filed an ‘imminent danger’ grievance,” he wrote, and he said
    that “no response has been rendered” and “the allotted response time has expired.”
    (Emphasis added.) He requested a formal grievance, and said that his grievances
    were being discarded. Grievance 80940 was also denied. A prison official
    recognized that this informal grievance referred back to his imminent danger
    grievance, but the official indicated that the imminent danger grievance had been
    rejected because it raised a non-grievable issue.
    On March 22, the same day informal grievance 80940 was denied, Mr.
    Whatley filed a formal grievance. He again referred back to his imminent danger
    grievance, and also to the beating itself and the denial of medical care:
    Since my arrival on 2-9-11 [at GDCP] I have filed an informal
    grievance every week, the grievances are not being processed
    according to policy!       Grievance #80327, “Imminent Danger”
    describe[d] the treatment that I have been under since 1-12-11, when I
    was unjustly and severely beat[en] at Telfair State Prison by [Officer]
    Smith and two other staff, and then transferred without medical
    attention! Then again transferred and place[d] in cruel and unusual
    punishment.
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    The warden rejected Mr. Whatley’s formal grievance, explaining that his
    earlier, imminent danger grievance was rejected because it addressed a non-
    grievable issue, viz., institutional transfers. But importantly, the warden also
    appeared to address Mr. Whatley’s claims about the beating and lack of medical
    care on the merits. He wrote: “Per phone conversation with [a nurse], you were
    seen at medical upon arrival [at GDCP] on 2-9-11 and there was no evidence
    supporting your claim of being severely beaten.” (Emphasis added.)
    Mr. Whatley appealed the warden’s denial of his formal grievance. He
    responded to each of the warden’s reasons for rejecting his formal grievance,
    insisting that he had receipts for his weekly grievances, and that this grievance
    (80940) was the only one that had received a response. Again he referred to the
    beating, and he disagreed with the warden’s suggestion that medical staff at GDCP
    had found no evidence of the beating:
    As far as being beaten, that [grievance] was against another facility
    and it had been almost 2 months [sic—it had actually been only one
    month, from January 12 to February 10] since I had been assaulted, all
    [the nurse] did was check[] vital signs and asked about medications.
    No physical examination! Therefore no way she would have known
    what happened on 1-12-11 [the day of the beating].
    Mr. Whatley’s appeal was rejected. The appeal response noted only that his
    grievance had alleged that a prison staff member had violated the grievance
    procedure by not responding to a grievance. The response referred back to his
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    imminent danger grievance, and again explained that it had been rejected because
    it presented a non-grievable issue. Thus, the response concluded that Mr.
    Whatley’s allegation was unfounded.
    D.     District Court Proceedings
    Mr. Whatley filed a pro se § 1983 complaint in December 2012, alleging
    violations of the Eighth and Fourteenth Amendments. Before discovery,
    defendants moved to dismiss for failure to exhaust. In a 300-page filing including
    Mr. Whatley’s prison records and copies of his grievances and the prison’s
    responses thereto, defendants argued (among other things) that Mr. Whatley had
    failed to exhaust the grievance procedure. In response, Mr. Whatley said he had
    tried to complete the grievance procedure but that prison officials had not followed
    the SOP. He attached grievance receipts and other documents that were not in
    defendants’ filing. A Magistrate Judge recommended dismissing Mr. Whatley’s
    complaint for failure to exhaust. The District Court adopted the Magistrate Judge’s
    R&R.
    III.   Discussion
    We remand for two reasons. First, in holding that Mr. Whatley’s January 18
    informal grievance did not exhaust administrative remedies, the District Court
    erred by not following the two-step process we described in Turner. And second,
    in holding that grievance 80940 did not exhaust, the District Court erred by
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    enforcing a procedural bar that the prison itself may have waived. We discuss each
    alternative ground for reversal in turn.
    A.    Two-Step Turner Process
    In response to defendants’ motion to dismiss for lack of exhaustion, Mr.
    Whatley alleged that: he filed his first informal grievance about the beating and
    lack of medical care on January 18; he never received a response; and he filed an
    appeal about three months later. He also submitted exhibits in support of these
    allegations, including a receipt from filing the January 18 informal grievance
    (Exhibit X) and a copy of his appeal of that same grievance (Exhibit X1). The
    District Court discussed this grievance and Mr. Whatley’s exhibits in support:
    [T]hese exhibits lend no support to [Mr. Whatley’s] contention
    that he properly exhausted his available administrative remedies.
    Exhibit X is a receipt for an informal grievance which was submitted
    on January 18, 2011, and concerned an incident occurring on January
    12, 2011 [i.e., the day of the beating]. However, the receipt contains
    no number or content, making it impossible to determine about what
    Plaintiff grieved.
    Exhibit X1, which is presumably an appeal to the
    Commissioner’s Office of this unnumbered informal grievance at
    Exhibit X, also does not contain a number. While Plaintiff mentions
    that he submitted an informal grievance on January 18, 2011, and
    alleged in that informal grievance that he was assaulted by three (3)
    staff members at Telfair State Prison, he admits that his appeal is
    untimely. In addition, there is no indication that Plaintiff followed the
    proper grievance procedures by first filing a formal grievance before
    he filed an appeal.
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    The undersigned notes Plaintiffs assertion in this appeal that he
    had not received a response to his informal grievance, which meant
    that he could file an appeal with the Commissioner’s Office. It
    appears that Plaintiff misreads the applicable Standard Operation
    Procedure, which allows for an appeal without a response to a formal
    grievance rather than an informal grievance.
    The District Court did not properly undertake either of the two Turner steps.
    It did not, consistent with the first Turner step, accept Mr. Whatley’s facts as true
    and ask whether, given those facts, the January 18 grievance exhausted his
    administrative remedies. Neither did the court proceed to the second Turner step:
    identifying particular factual disputes, then making “specific [fact] findings” to
    resolve those disputes and decide whether the January 18 grievance exhausted
    administrative remedies. See 
    Turner, 541 F.3d at 1082
    (mandating that, in the
    second step, district courts “proceed to make specific findings in order to resolve
    the disputed factual issues related to exhaustion” (emphasis added)).
    As to the first step, it is clear that the District Court did not accept Mr.
    Whatley’s facts as true and make the exhaustion determination on his view of the
    facts. The court wrote that the January 18 informal grievance could not have
    exhausted Mr. Whatley’s administrative remedies because the grievance receipt
    (Exhibit X) “contain[ed] no number or content,” so it was “impossible to determine
    about what Plaintiff grieved.” Yet Mr. Whatley explicitly alleged that the January
    18 grievance “was for being brutally and severely beaten at Telfair State Prison
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    and transferred without medical treatment.” Under Mr. Whatley’s version of the
    facts, the January 18 grievance was about the January 12 beating and the denial of
    medical care for his injuries. The District Court never credited this allegation.
    The District Court also failed to accept Mr. Whatley’s facts as they related to
    his attempts to follow the SOP when filing this grievance. The court said Mr.
    Whatley skipped the second grievance step when he directly appealed the informal
    grievance without first filing a formal grievance. “[T]here is no indication,” the
    District Court wrote, “that Plaintiff followed the proper grievance procedures by
    first filing a formal grievance before he filed an appeal.”
    It is true that the SOP contemplates a three-step grievance procedure:
    informal grievance, formal grievance, and then appeal. And it is also true that Mr.
    Whatley alleged only that he completed the first and third steps of that procedure—
    filing an informal grievance, then proceeding directly to an appeal, without
    completing a formal grievance (the second step). But Mr. Whatley said he
    proceeded directly to appeal because he heard no response to his informal
    grievance. And under the SOP, without receiving a response to his informal
    grievance he could not have made a formal grievance. The SOP provides that a
    prisoner “must complete the informal grievance procedure before being issued a
    formal grievance” form. Accepting Mr. Whatley’s allegations, the prison’s failure
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    to respond to his grievance prevented him from “complet[ing] the informal
    grievance procedure.” 2 The District Court faulted Mr. Whatley for failing to file a
    formal grievance—something that, according to his allegations and the SOP, the
    prison prevented him from doing.3
    Neither did the District Court undertake the second Turner step, in which
    courts must “make specific findings in order to resolve disputed factual issues
    related to exhaustion.” 
    See 541 F.3d at 1082
    . In response to Mr. Whatley’s
    allegations about the January 18 informal grievance and his exhibits in support of
    those allegations, defendants suggested that Mr. Whatley’s exhibits—including the
    2
    Compare these facts to Turner. There, we rejected an argument by a prisoner that the
    warden’s failure to respond to a formal grievance necessarily relieved him of his obligation to
    appeal. We explained that the SOP (identical to the one here) gave instructions about what to do
    in that circumstance: when a prisoner receives no response to a formal grievance, he should
    appeal no later than five days after “the thirty-day time limit for a response had passed.” 
    Turner, 541 F.3d at 1084
    . Because the prisoner did not do so, we held he had failed to follow the SOP.
    That was because the SOP provided instructions for a prisoner, like Mr. Turner, whose formal
    grievance received no response. (In Turner we ended up remanding for the district court to
    determine whether, based on the prisoner’s allegations that he had been threatened by the
    warden, the grievance process was “available” to such that the prisoner was required to follow it.
    
    See 541 F.3d at 1086
    .)
    By contrast, the SOP provides no guidance to a prisoner, like Mr. Whatley, who receives
    no response to an informal grievance. He was in uncharted waters, without instruction from the
    SOP, so the District Court should not have faulted him for taking the route that he did.
    3
    These facts also undermine the District Court’s conclusion that Mr. Whatley
    “admit[ted] that his appeal [wa]s untimely.” Under Mr. Whatley’s view of the facts, he filed an
    informal grievance to which the prison never responded. He then filed an appeal about three
    months later. It is true that the SOP requires a prisoner to take an appeal from the rejection of a
    formal grievance within five days. But Mr. Whatley was prevented from filing a formal
    grievance because the prison never responded to his informal grievance. And the SOP gives no
    instruction to prisoners about how they should proceed if the prison does not respond to an
    informal grievance. Given the SOP’s silence on this point, at the first Turner step the District
    Court should not have concluded that Mr. Whatley violated the SOP.
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    signed informal grievance receipt— were “a fraud on th[e] court.” They argued
    that the signatures on the exhibits were forgeries, and supported that allegation
    with an affidavit from the prison officer whose signature appeared at the bottom of
    the grievance receipt. The officer stated that she did not write or sign the
    documents, so they were “not authentic.” The thrust of defendants’ response is
    that Mr. Whatley fabricated the January 18 informal grievance out of whole
    cloth—it never happened.
    Mr. Whatley’s allegations and exhibits, and defendants’ contentions in
    response, created a factual dispute. Did Mr. Whatley file an informal grievance on
    January 18 (as he alleged), or did he make false allegations and create forged
    documents in an effort to show that he had filed that grievance when in fact he had
    not (as defendants alleged)? The District Court neither identified this “disputed
    issue of fact,” nor made “specific findings” to resolve it one way or the other.
    Defendants ask us not to remand for the District Court to follow the two-step
    Turner process. They say we should simply affirm, finding on our own that the
    January 18 grievance is a fiction and that Mr. Whatley fabricated the entire
    episode. But we are a court of appeals. We do not make fact findings. We review
    them for clear error. Without any explicit findings of fact (at best only implicit
    ones, even under defendants’ view), we cannot undertake that review.
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    Our precedent requires district courts to first accept the prisoner’s version of
    the facts as true and ask whether the suit is subject to dismissal for failure to
    exhaust. If the answer is “no,” the court should proceed to make specific fact
    findings. We will review de novo the results of the first step, and we will review
    for clear error the fact findings made as part of the second step. In this case the
    record does not reflect whether the District Court dismissed Mr. Whatley’s suit on
    the first step or on the second step; whether the District Court accepted Mr.
    Whatley’s version of the facts as true, such that we should review the court’s
    conclusions de novo; or whether the District Court (implicitly) identified factual
    disputes and (implicitly) resolved them in favor of defendants, such that we should
    review the court’s fact findings for clear error. Because we cannot evaluate the
    District Court’s conclusions on this record, we must reverse for the court to
    properly undertake the two-step Turner process.
    B.    Procedural Bar
    We also reverse because in concluding that grievance 80940 did not exhaust
    administrative remedies, the District Court enforced a procedural bar that the
    prison itself may have waived. We join our sister Circuits in holding that district
    courts may not find a lack of exhaustion by enforcing procedural bars that the
    prison declined to enforce.
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    In filing grievance 80940, Mr. Whatley undisputedly went through each step
    of the grievance procedure. He filed an informal grievance on March 7, 2011,
    received a rejection on March 17, filed a formal grievance on March 22, received a
    rejection of his formal grievance on April 27, filed an appeal on April 28, and
    received a rejection of the appeal on June 14. Indeed, the Magistrate Judge
    recognized that Mr. Whatley “completed the grievance process for Grievance
    Number 80940.”4
    Still, the Magistrate Judge found that grievance 80940 did not exhaust
    administrative remedies. He explained that the grievance “suffer[ed] from a flaw”:
    the informal grievance did not discuss the beating or the denial of medical care—
    the issues raised in Mr. Whatley’s § 1983 complaint. And under the SOP, the
    prison may refuse to consider issues not raised in an informal grievance. The
    Magistrate Judge wrote that this procedural flaw meant grievance 80940 could not
    properly exhaust administrative remedies: “Plaintiff’s failure to include a ground in
    his informal grievance would result in the rejection of that formal grievance
    containing that ground.” (Emphasis added.)
    We cannot agree. The Magistrate Judge’s conclusion that the procedural
    flaw “would result in the rejection” of grievance 80940 is belied by the record: it
    4
    The District Court did not discuss this grievance at all, but it “adopted” the Magistrate
    Judge’s R&R “as the opinion of the Court.”
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    does not appear that the prison rejected the grievance on that ground. While it is
    true that the prison could have rejected grievance 80940 by enforcing this
    procedural rule, it instead seemed to ignore the procedural flaw and consider the
    merits of Mr. Whatley’s claims. The District Court should not have enforced a
    procedural bar that may have been waived by the prison.
    When Mr. Whatley filed formal grievance 80940, he explicitly referred to
    the beating. He wrote that his earlier grievance, “Grievance #80327, ‘Imminent
    Danger,’ describe[d] the treatment that [he] ha[d] been under since 1-12-11 when
    [he] was unjustly and severely beat[en] at Telfair State Prison . . . and then
    transferred without medical attention.” And in response to Mr. Whatley’s formal
    grievance, the warden seemingly considered and rejected on the merits his claim
    about being beaten: “Per phone conversation with Nurse Gore, you were seen at
    medical upon arrival [at GDCP] on 2-9-11 and there was no evidence supporting
    your claim of being severely beaten.” (Emphasis added.) That is, while the
    warden could have rejected Mr. Whatley’s grievance on the procedural ground
    identified by the Magistrate Judge, he apparently did not.
    Nevertheless, the Magistrate Judge enforced this procedural bar. On appeal
    Mr. Whatley points to out-of-circuit cases holding that district courts should not
    find a lack of exhaustion by enforcing procedural rules that were not enforced by
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    the prison. He says that because the prison overlooked his grievance’s procedural
    flaw and addressed his claims about the beating on the merits, the District Court
    should not have enforced the procedural rule to find a lack of exhaustion.
    Although our Circuit has never had occasion to consider this principle, we agree
    and join our sister Circuits in so holding.
    The purpose of the PLRA’s exhaustion requirement is to “afford corrections
    officials time and opportunity to address complaints internally before allowing the
    initiation of a federal case.” 
    Woodford, 548 U.S. at 93
    , 126 S. Ct. at 2387. As one
    of our sister Circuits has explained, the benefits of the exhaustion requirement “are
    fully realized when an inmate pursues the prison grievance process to its final stage
    and receives an adverse decision on the merits, even if the decision-maker could
    have declined to reach the merits because of one or more procedural deficiencies.”
    Hammett v. Cofield, 
    681 F.3d 945
    , 947 (8th Cir. 2012) (per curiam) (emphasis
    added). As the Magistrate Judge recognized, Mr. Whatley “pursue[d] the prison
    grievance process to its final stage,” 
    id., and in
    denying his formal grievance the
    warden appeared to give Mr. Whatley “an adverse decision on the merits,” 
    id., even though
    the warden “could have declined to reach the merits,” 
    id., based on
    a
    procedural flaw.
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    Every one of our sister Circuits that has faced this question has held the
    same way: a procedural flaw ignored by a prison cannot later be resurrected by the
    District Court to defeat exhaustion. See id.; Hill v. Curcione, 
    657 F.3d 116
    , 125
    (2d Cir. 2011) (“Today, we . . . hold that the exhaustion requirement of the PLRA
    is satisfied by an untimely filing of a grievance if it is accepted and decided on the
    merits by the appropriate prison authority.”); Reed-Bey v. Pramstaller, 
    603 F.3d 322
    , 325 (6th Cir. 2010) (“When prison officials decline to enforce their own
    procedural requirements and opt to consider otherwise-defaulted claims on the
    merits, so as a general rule will we.”); Conyers v. Abitz, 
    416 F.3d 580
    , 584 (7th
    Cir. 2005) (“Failure to comply with administrative deadlines dooms the claim
    except where the institution treats the filing as timely and resolves it on the
    merits.”); Ross v. Cty. of Bernalillo, 
    365 F.3d 1181
    , 1186 (10th Cir. 2004) (“If a
    prison accepts a belated filing, and considers it on the merits, that step makes the
    filing proper for purposes of state law and avoids exhaustion, default, and
    timeliness hurdles in federal court.”); Camp v. Brennan, 
    219 F.3d 279
    , 281 (3d Cir.
    2000). We find particularly persuasive the Sixth Circuit’s lucid explanation:
    When prison officials decline to enforce their own procedural
    requirements and opt to consider otherwise-defaulted claims on their
    merits, so as a general rule will we. In that setting, the State, as the
    promulgator of the [grievance] rules, has had a chance to provide a
    remedy for the inmate and to decide whether the objectives of the
    review process have been served. When the State nevertheless
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    Case: 13-15117     Date Filed: 09/23/2015    Page: 20 of 23
    decides to reject the claim on the merits, who are we to second guess
    its decision to overlook or forgive its own procedural bar? The rules
    serve the State’s interests: its interest in creating a prison grievance
    system, its interest in reviewing a complaint before another sovereign
    gets involved and its interest in deciding when to waive or enforce its
    own rules. And the State’s decision to review a claim on the merits
    gives us a warrant to do so as well, even when a procedural default
    might otherwise have resolved the claim.
    
    Reed-Bey, 603 F.3d at 325
    (citation omitted).
    This principle is a sound one, and we adopt it as the law of our Circuit. We
    hold that a prisoner has exhausted his administrative remedies when prison
    officials decide a procedurally flawed grievance on the merits. In other words, we
    hold that district courts may not enforce a prison’s procedural rule to find a lack of
    exhaustion after the prison itself declined to enforce the rule.
    But as an appeals court, we are not in a position to find, in the first instance
    and as a factual matter, whether the prison declined to enforce its rule and waived
    the procedural flaw in this case. On appeal the parties argued at length over
    whether the warden’s response to Mr. Whatley’s formal grievance in fact
    addressed the merits of his claims about being beaten, or whether the warden was
    instead responding to Mr. Whatley’s complaints about his earlier grievances being
    ignored. As before, we must reverse for the District Court to make the necessary
    findings of fact.
    REVERSED.
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    Case: 13-15117        Date Filed: 09/23/2015        Page: 21 of 23
    VINSON, District Judge, concurring specially:
    I agree with the majority that the District Court did not follow the two-step
    procedure set forth in Turner v. Burnside, 
    541 F.3d 1077
    (11th Cir. 2008). I also
    agree with the majority (and with every circuit that has considered the issue) that
    the state waives an exhaustion defense when it addresses and decides a prisoner’s
    grievance on the merits even though the grievance could have been --- but was not
    --- denied on a valid procedural ground. See, e.g., Hill v. Curcione, 
    657 F.3d 116
    (2d Cir. 2011); Reed–Bey v. Pramstaller, 
    603 F.3d 322
    (6th Cir. 2010); Conyers v.
    Abitz, 
    416 F.3d 580
    (7th Cir. 2005); Ross v. County of Bernalillo, 
    365 F.3d 1181
    (10th Cir. 2004), abrogated on other grounds by Jones v. Bock, 
    549 U.S. 199
    , 
    127 S. Ct. 910
    (2007); Camp v. Brennan, 
    219 F.3d 279
    (3d Cir. 2000). However, this
    case presents a slightly different factual situation than existed in those cases, which
    raises some subtle additional issues.
    In each of the cases cited above and by the majority, the “waiver rule” was
    applied where the state had decided the grievance on the merits at every stage of
    review, or at least at the final administrative stage.1 Here, by contrast, it appears
    that while the warden may have addressed the beating claim “on the merits” at the
    1
    A district court in our circuit has noted this distinction in a well-analyzed decision. See Hall v.
    Dunlap, 
    2014 WL 1315398
    , at *2-4 (M.D. Ga. Mar. 31, 2014) (“most courts in circuits that have
    adopted a waiver rule would apparently require a decision on the merits at every stage of review
    or at least at the last stage before finding a waiver of exhaustion”) (citing multiple cases).
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    Case: 13-15117        Date Filed: 09/23/2015        Page: 22 of 23
    second stage of administrative review, it is unclear whether the Commissioner’s
    Office did so at the third and final stage. 2
    If a state’s last administrative body denies a grievance for valid procedural
    reasons, the court is required to find that grievance unexhausted under the PLRA.
    This conclusion serves the purposes of exhaustion in that it promotes efficiency, it
    “gives an agency ‘an opportunity to correct its own mistakes . . . before it is haled
    into federal court,’ and it discourages ‘disregard of [the agency’s] procedures.’”
    See Woodford v. Ngo, 
    548 U.S. 81
    , 89, 
    126 S. Ct. 2378
    , 2385 (2006). It is also
    supported by the fact that courts have repeatedly drawn “parallels” between the
    PLRA and the law governing habeas corpus. 
    Reed-Bey, 603 F.3d at 325
    (citing
    Pozo v. McCaughtry, 
    286 F.3d 1022
    , 1025 (7th Cir. 2002), and concluding that
    “[i]t makes considerable sense to adopt similar approaches in addressing similar
    concerns under the two regimes”). Under the habeas regime, “‘a procedural
    default does not bar consideration of a federal claim . . . unless the last state court
    rendering a judgment in the case clearly and expressly states that its judgment rests
    2
    It is unclear due to the nature of the grievance itself. The underlying grievance (80940) dealt
    largely with an alleged procedural violation, i.e., the prison’s failure to follow proper grievance
    procedure for Whatley’s previous “imminent danger” grievance, which, in turn, was tied to the
    alleged beating. In denying grievance 80940, the Commissioner’s Office stated that the earlier
    grievance had been denied as “non-grievable” under the SOP, and, also, because “we found no
    evidence to indicate [a violation] of GDC’s grievance procedure”. It is thus debatable whether
    the Office of the Commissioner rejected the grievance on procedural grounds or “on the merits”
    (and whether the grievance was sufficiently connected to the beating at issue), and I believe this
    is a critically important question that must be resolved.
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    Case: 13-15117     Date Filed: 09/23/2015    Page: 23 of 23
    on a state procedural bar,’ or it is otherwise clear they did not evaluate the claim on
    the merits.” 
    Id. (quoting Harris
    v. Reed, 
    489 U.S. 255
    , 263, 
    109 S. Ct. 1038
    , 1043
    (1989) (emphasis added)).
    Thus, I would remand this case for the reasons that the majority has noted,
    including a factual confirmation that the warden resolved grievance 80940 on the
    merits at the second step of review. If that is confirmed, the District Court must
    then consider the more legally significant question of whether the grievance was
    considered and resolved on the merits by the Commissioner’s Office at the third
    and final step. If it was, the state waived its exhaustion defense, as every circuit
    has held. On the other hand, if the commissioner’s final decision denying the
    grievance was based on a valid procedural reason, then Whatley’s grievance must
    be treated as unexhausted, regardless of whether the warden’s earlier decision was
    on the merits.
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