Utah State Bar v. Bates , 391 P.3d 1039 ( 2017 )


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  •                  This opinion is subject to revision before final
    publication in the Pacific Reporter
    
    2017 UT 11
    IN THE
    SUPREME COURT OF THE STATE OF UTAH
    IN THE MATTER OF THE DISCIPLINE OF
    ABRAHAM BATES, #12440
    UTAH STATE BAR,
    OFFICE OF PROFESSIONAL CONDUCT,
    Appellant,
    v.
    ABRAHAM BATES,
    Appellee.
    No. 20150483
    Filed February 22, 2017
    On Direct Appeal
    Third District, Salt Lake Dep’t
    The Honorable Todd M. Shaughnessy
    No. 120905676
    Attorneys:
    Todd Wahlquist, Salt Lake City, for appellant
    Michael F. Skolnick, Troy L. Booher, Erin B. Hull,
    Beth E. Kennedy, Salt Lake City, for appellee
    JUSTICE DURHAM authored the opinion of the Court in which
    CHIEF JUSTICE DURRANT, ASSOCIATE CHIEF JUSTICE LEE,
    JUSTICE HIMONAS, and JUSTICE PEARCE joined.
    JUSTICE DURHAM, opinion of the Court:
    INTRODUCTION
    ¶1 The Utah State Bar’s Office of Professional Conduct (OPC)
    appeals from a final judgment of the Third District Court suspending
    Abraham Bates from the practice of law for a period of five months
    for violating rules 1.4(a), 1.15(a), and 1.15(d) of the Utah Rules of
    Professional Conduct. The OPC asks this court to elevate Mr. Bates’
    UTAH STATE BAR v. BATES
    Opinion of the Court
    sanction from suspension to disbarment, by inferring from the
    district court’s factual findings that Mr. Bates acted both
    “knowingly” and “with the intent to benefit” from his misconduct.
    We affirm the district court’s sanction of suspension, albeit on
    alternate grounds.
    BACKGROUND
    ¶2 Just six months after beginning to practice law, Abraham
    Bates started his own law firm, Wasatch Advocates. Mr. Bates solely
    owned and operated Wasatch Advocates. Although the firm started
    with only six employees, its clientele rapidly expanded, and, within
    a single year, it employed thirty-seven people to meet the growing
    workload. In order to deal with the increasing expenses, Mr. Bates
    established lines of credit to maintain enough money in the firm’s
    operating account. He regularly made draws against these lines of
    credit.
    ¶3 Although he managed the operating and trust accounts on his
    own with the assistance of his receptionist in the beginning, the
    accounting became more complicated as the firm’s income and
    expenses quickly grew. Mr. Bates retained a certified public
    accountant to perform monthly reconciliations, auditing, and tax
    work. Later, as the practice expanded, Mr. Bates hired an accounting
    firm to do more frequent reconciliations and to train Mr. Bates and
    his staff in accounting procedures. Despite this, he noticed that there
    were still accounting issues, such as his receptionist mistakenly
    depositing client money into the operating account and earned fees
    into the trust account. At the accounting firm’s suggestion, a chief
    operating officer was also hired to help with the firm’s accounting
    practices. However, even after taking these corrective measures, the
    operation of the firm’s accounts remained chaotic.
    ¶4 In January 2012, Wasatch Advocates imploded due to
    changing economic circumstances and the abrupt departure of a
    significant proportion of Mr. Bates’ staff. Around the time of the
    firm’s dissolution, John Liti, a former client, filed a bar complaint
    against Wasatch Advocates resulting in an OPC investigation.
    During the investigation, the OPC focused heavily on Mr. Bates’
    accounting practices and identified possible violations in other client
    matters. The only matter at issue on this appeal is the F.A.
    Apartments matter. The OPC alleges that Mr. Bates’ actions amount
    to intentional misappropriation of F.A. Apartments’ funds and merit
    disbarment in two different instances: his management of F.A.
    Apartments’ funds held in the trust account and his management of
    a retainer paid by F.A. Apartments that was held in the operating
    account.
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                             Opinion of the Court
    I. TRUST ACCOUNT SHORTFALLS
    ¶5 F.A. Apartments hired Mr. Bates to defend it against a
    foreclosure. In December 2010, F.A. Apartments gave Mr. Bates
    $28,000 to be deposited in trust. The $28,000 consisted of rents
    collected on the property that was the subject of the foreclosure
    action. The money was to be held in trust during settlement
    negotiations and was to be used only for property management and
    other authorized expenses, not for Mr. Bates’ attorney fees. Wasatch
    Advocates deposited the $28,000 into its trust account. Mr. Bates
    made authorized expenditures out of the trust account and kept
    detailed records about the remaining balance.
    ¶6 Despite these accounting efforts, the OPC’s investigation
    revealed that the overall trust account balance dipped below the
    amount Wasatch Advocates was holding for F.A. Apartments. On
    three particular days in early 2011—January 3, March 17, and June
    30—the balance of Mr. Bates’ trust account was less than the amount
    he should have been holding for F.A. Apartments by $2,001.26,
    $2,343.98, and $4,221.80 respectively. However, there was enough in
    the operating account to cover these shortfalls, and his lines of credit
    also had more than enough to cover these shortfalls.
    II. OPERATING ACCOUNT SHORTFALL
    ¶7 During the first week of August 2011, F.A. Apartments paid
    Wasatch Advocates a $16,500 retainer. Despite Mr. Bates’ direction
    that these funds be deposited in the trust account, his staff
    mistakenly deposited $16,000 of the $16,500 into the firm’s operating
    account without Mr. Bates’ knowledge.1 The retainer was to be used
    for Mr. Bates’ work in the foreclosure action. About three weeks after
    the money was incorrectly deposited, Mr. Bates was nearing the
    completion of settlement negotiations for the foreclosure case, with
    an agreement to settle for $20,000.
    ¶8 At this point, while conducting a review of the trust account
    to determine if there was enough of the $28,000 left to cover the
    settlement, Mr. Bates discovered the $16,000 retainer had been
    deposited in the operating account, contrary to his instructions. After
    conducting his review, Mr. Bates knew that F.A. Apartments did not
    1 Five members of F.A. Apartments made individual payments to
    cover the retainer. For reasons unknown, four of those payments
    totaling $16,000 were deposited into the operating account by
    Mr. Bates’ assistant, despite his instructions to deposit them in the
    trust account. A few days later, the fifth payment of $500 was
    received and correctly deposited into the trust account.
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    UTAH STATE BAR v. BATES
    Opinion of the Court
    have the money to pay the settlement amount. Not wanting his client
    to lose the favorable settlement, Mr. Bates agreed to defer billing for
    his work on the matter and to use the retainer funds to pay the
    settlement, even though he had already earned the bulk of the
    $16,500 retainer. For reasons that do not appear on the record,
    Mr. Bates failed to move the money into his trust account at that
    time, even though he acknowledged that the $16,000 became client
    funds after the agreement to use the retainer to settle the foreclosure
    case.
    ¶9 Approximately four weeks after Mr. Bates learned that the
    $16,000 had been incorrectly deposited, he made a $20,000
    withdrawal from the operating account and transferred it to payroll,
    leaving a negative balance in the operating account. All of F.A.
    Apartments’ $16,000 was thus transferred to Mr. Bates’ payroll
    account and apparently used for the firm’s payroll.
    ¶10 In the two weeks leading up to the payroll transfer,
    Mr. Bates made two draws on his lines of credit, and maintained the
    ability to draw money that “significantly exceeded the amount of the
    [$20,000] transfer.” Three days after the payroll transfer, Mr. Bates
    took a $5,000 draw on a line of credit and placed the money in his
    operating account. Two days after that, he took another $7,000 draw.
    Ten days after the payroll transfer, Mr. Bates wired $20,000
    (including the $16,000 retainer) to settle the F.A. Apartments’
    foreclosure case.
    ¶11 After the settlement payment, Mr. Bates’ representation of
    F.A. Apartments concluded to the satisfaction of all parties. F.A.
    Apartments never raised any concerns, even during the disciplinary
    proceedings, with Mr. Bates’ representation or management of its
    funds.
    III. TRIAL
    ¶12 After its investigation, the OPC sought Mr. Bates’
    disbarment, alleging seven violations of the Utah Rules of
    Professional conduct in connection with five different client matters.
    Over the course of the trial, the OPC withdrew two of its previous
    allegations and ultimately asked the court to disbar Mr. Bates based
    only on his conduct in the F.A. Apartments matter. The district court
    held that Mr. Bates violated three rules during his representation of
    F.A. Apartments and the other clients: 1.4(a) (communication),
    1.15(a) (safekeeping property), and 1.15(d) (safekeeping property).
    The court did not hold, however, that Mr. Bates intentionally
    misappropriated F.A. Apartments’ funds.
    ¶13 Mr. Bates gave the following testimony during trial:
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                            Opinion of the Court
    Q: . . . [F]rom December of 2010, the point in time after
    FA [Apartments] provided the $28,000, up through the
    end of September 2011 [when the foreclosure case
    settled] did you ever intend to utilize FA Apartments’
    funds for any purpose, other than FA Apartments-
    related expenses?
    ....
    A: No
    Q: Thank you. You can explain.
    A: I have no knowledge of any check or dollar of FA
    Apartments’ funds from the original $28,000 or the
    $16,500 being used for any other purpose than on
    behalf of FA Apartments, and it was certainly not my
    intent to do so.
    Based on this testimony and the circumstantial evidence, the district
    court held that “the OPC failed to meet[] its burden of showing that
    Mr. Bates knowingly or intentionally caused the apparent shortfalls”
    in the trust account, and, therefore, that Mr. Bates was negligent in
    managing his trust account. The operating account shortfall was held
    to be knowing but without “the specific intent to use F.A. funds to
    benefit himself, another, or harm F.A. [Apartments].”
    ¶14 In the end, the court held that all of Mr. Bates’ violations,
    except the shortfall in the operating account, were committed
    negligently. Because it held that Mr. Bates knowingly caused the
    shortfall in the operating account, but without the intent to benefit
    himself, the court determined that the presumptive sanction was a
    six-month suspension. 2 It then applied a balancing test of the
    aggravating and mitigating factors, resulting in a slight reduction to
    a five-month suspension.
    ¶15 On appeal, the OPC argues that the district court erred in
    holding that the trust account shortages were negligent, with a
    presumptive sanction of reprimand, and that the payroll transfer
    was knowing but without an intent to benefit himself, with a
    presumptive sanction of suspension. The OPC argues that Mr. Bates
    2It held that the presumptive sanction in three of the matters was
    a private admonition and that in one of the matters, a public
    reprimand was the presumptive sanction. The F.A. Apartments
    matter was the only matter in which the court held that suspension
    was the presumptive sanction.
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    UTAH STATE BAR v. BATES
    Opinion of the Court
    intentionally misappropriated those funds, and the presumptive
    sanction should therefore be disbarment.
    ¶16 Jurisdiction is proper in this matter pursuant to Utah Code
    section 78A-3-102(3)(c).
    STANDARD OF REVIEW
    ¶17 This court has the constitutional authority to “govern the
    practice of law, including . . . the conduct and discipline of persons
    admitted to practice law.” UTAH CONST. art. VIII, § 4. Given our
    “constitutional mandate[,] ‘the unique nature of disciplinary actions
    and our knowledge of the nature of the practice of law,’” we apply a
    somewhat modified standard of review. In re Discipline of Babilis, 
    951 P.2d 207
    , 213 (Utah 1997) (citation omitted). “While we will
    ‘ordinarily presume findings of fact to be correct and will not
    overturn them unless they are arbitrary, capricious, or plainly in
    error,’ we accord them less deference in matters of attorney
    discipline.” In re Discipline of Corey, 
    2012 UT 21
    , ¶ 23 n.13, 
    274 P.3d 972
    (citation omitted). We maintain the discretion to draw different
    inferences from the facts than those made by the district court. In re
    Discipline of Grimes, 
    2012 UT 87
    , ¶ 12, 
    297 P.3d 564
    , as amended (Mar.
    21, 2013). Additionally, given our unique position regarding attorney
    discipline, we “make an independent determination as to” the
    correctness of the level of discipline actually imposed, 
    id. (citation omitted),
    “although we always give serious consideration to the
    findings and [rulings] of the [district court],” 
    Babilis, 951 P.2d at 213
    (alterations in original) (citation omitted).
    ANALYSIS
    ¶18 We first address and clarify the standard for a presumption
    of disbarment in cases of misappropriation of client funds. We then
    apply that standard to determine whether disbarment is the
    presumptive sanction for Mr. Bates’ operating account shortage and
    then his trust account shortages.
    I. DISBARMENT IN CASES OF MISAPPROPRIATION
    OF CLIENT FUNDS
    ¶19 Attorneys occupy a position of trust because their clients
    rely on their honesty, skill, and good judgment. When an attorney
    intentionally misappropriates a client’s funds, it undermines the
    public’s trust in the entire legal profession and discredits the legal
    system in general. In re Discipline of Babilis, 
    951 P.2d 207
    , 217 (Utah
    1997) (“[T]he corrosive effect of such acts tends to undermine the
    foundations of the profession and the public confidence that is
    essential to the functioning of our legal system.”).
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                             Opinion of the Court
    ¶20 In order to protect the “foundation[s] of . . . trust and
    honesty that are indispensable to the functioning of the attorney-
    client relationship,” disbarment is usually appropriate in cases of
    intentional misappropriation of client funds. 
    Id. Disbarment is
    the
    harshest sanction available for attorney misconduct. In re Discipline of
    Lundgren, 
    2015 UT 58
    , ¶ 11, 
    355 P.3d 984
    . It is “the proverbial
    professional death-sentence,” In re Discipline of Corey, 
    2012 UT 21
    ,
    ¶ 40, 
    274 P.3d 972
    , resulting in “the complete loss of [the attorney’s]
    career and reputation,” In re Discipline of Johnson, 
    2001 UT 110
    , ¶ 24,
    
    48 P.3d 881
    (Durham, J., concurring and dissenting). Despite the
    severe consequences, “intentional misappropriation of client funds
    will result in disbarment unless the lawyer can demonstrate truly
    compelling mitigating circumstances.” Corey, 
    2012 UT 21
    , ¶ 22
    (citation omitted).
    ¶21 However, not all misappropriation cases are intentional. To
    receive a presumption of disbarment, an attorney must “knowingly”
    misappropriate a client’s funds “with the intent to benefit the lawyer
    or another or to deceive the court.” UTAH SUP. CT. R. PROF’L PRACTICE
    14-605(a)(1). On the other hand, if an attorney negligently
    misappropriates a client’s funds, the presumptive sanction is a
    public reprimand. 
    Id. 14-605(c). ¶22
    “Knowledge” is defined as “the conscious awareness of the
    nature or attendant circumstances of the conduct but without the
    conscious objective or purpose to accomplish a particular result.” 
    Id. 14-601(f). Thus,
    to prove the element of knowledge in rule 14-
    605(a)(1), the OPC must establish that the attorney was consciously
    aware of a fact that makes the attorney’s conduct a violation of “Rule
    8.4(a), (d), (e), or (f) of the Rules of Professional Conduct,” even
    though the attorney may not have intended to violate any of those
    rules or to harm that attorney’s client. See 
    id. 14-605(a)(1). ¶23
    For a presumption of disbarment, the OPC must establish
    that the attorney knowingly engaged in misconduct at the time the
    misconduct occurred. Rule 14-605(a)(1) requires that the attorney
    “knowingly engages in professional misconduct.” 
    Id. 14-605(a)(1). This
    rule uses the present tense. This means that the attorney’s
    knowledge of a fact that makes his action professional misconduct
    must exist at the time of the professional misconduct. See Corey, 
    2012 UT 21
    , ¶ 25 (distinguishing between attorneys who know at the time
    of misconduct that they are using client funds and those who
    “unwittingly” use those funds, even though they may have known
    at some point that the operating account held client money). Thus,
    for his behavior to be knowing, an attorney must be consciously
    aware that he is using client funds without authorization when he
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    Opinion of the Court
    makes the withdrawal or transfer. The policy behind the
    presumption of disbarment in cases of intentional misappropriation
    of client funds further supports this interpretation.
    ¶24 First, the presumption of disbarment serves to punish
    culpable attorneys for their wrongful conduct and to rehabilitate
    them when possible. In re Discipline of Grimes, 
    2012 UT 87
    , ¶ 18, 
    297 P.3d 564
    , as amended (Mar. 21, 2013) (Courts must weigh “the
    protection of the public and effective administration of justice with,
    when appropriate, the opportunity for attorney rehabilitation.”). The
    rule’s requirement that knowledge be contemporaneous with
    misconduct serves the purpose of delineating between the more
    culpable conduct of an attorney’s dishonest act of knowingly taking
    his client’s money, and the less culpable conduct of an attorney who
    negligently fails to realize that he is dipping into client funds. While
    the negligent use of client money is reprehensible, and certainly
    warrants sanctions, it does not typically qualify for the proverbial
    professional death sentence of disbarment.
    ¶25 Second, the presumption of disbarment protects the client
    and, in so doing, also protects public confidence in the legal system.
    See 
    Babilis, 951 P.2d at 217
    . While the negligent use of client funds for
    an unauthorized purpose goes to the issue of competence, it does not
    give the general impression to the public that the legal profession is
    dishonest, greedy, and corrupt. Thus, the interest in protecting the
    public’s confidence in the legal profession is not as strong in cases
    where an attorney negligently mistakes how much money an
    account is supposed to hold for each client and then uses some of a
    client’s funds.
    ¶26 For these reasons, we hold that the OPC must establish
    knowledge at the time of the misappropriation. We recognize that
    direct evidence of knowledge at the time of misappropriation may
    not always be obtainable. However, an attorney’s knowledge at the
    time of misappropriation may be inferred from the attorney’s
    conduct and the surrounding circumstances. See Corey, 
    2012 UT 21
    ,
    ¶¶ 25–26; Gilbert v. Utah State Bar, 
    2016 UT 32
    , ¶ 44, 
    379 P.3d 1247
    (“[A] court is entitled to make findings based on circumstantial
    evidence.”).
    ¶27 After      establishing   knowledge     at   the    time    of
    misappropriation, the OPC must prove intent where it seeks a
    presumptive sanction of disbarment under rule 14-605(a)(1).
    “Intent” is “the conscious objective or purpose to accomplish a
    particular result.” UTAH SUP. CT. R. PROF’L PRACTICE 14-601(e). While
    an attorney need not have the conscious objective of
    misappropriating his client’s funds, the OPC must establish that the
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                             Opinion of the Court
    attorney had the conscious objective of benefiting himself, “or
    another or to deceive the court.” 
    Id. 14-605(a)(1). In
    proving intent,
    the OPC need only prove that the attorney used the money in some
    manner not authorized by the client. It does not need to prove
    precisely how that money was spent. Corey, 
    2012 UT 21
    , ¶ 23 (“[T]he
    precise fate of the funds (beyond the fact that they were not given to
    the client) [is not] material to the intent inquiry.”). When a client’s
    money is knowingly used by an attorney in a manner that was not
    authorized by the client, it can typically be inferred that it was used
    with the intent to benefit the attorney or another. 
    Id. ¶¶ 26–27
    (inferring that attorney intended to benefit himself or another when
    he “spen[t] that money in a manner chosen by him and not the
    client”).
    ¶28 Thus, disbarment is the presumptive sanction when the
    attorney knows, at the time of misappropriation, that he is using
    client funds in a manner not authorized by the client. Using this
    standard, we first discuss whether disbarment is the presumptive
    sanction in this case for Mr. Bates’ operating account shortage, and
    then for his trust account shortages.
    II. THE OPERATING ACCOUNT SHORTFALL WAS NEGLIGENT,
    BUT THE COMMINGLING OF FUNDS WAS KNOWING
    ¶29 The district court found that Mr. Bates, while initially
    ignorant that the $16,000 was incorrectly deposited, later discovered
    the $16,000 was in his operating account. Four weeks after the
    discovery, Mr. Bates transferred all of the $16,000 to Wasatch
    Advocates’ payroll. Based on this, the district court inferred that
    Mr. Bates knowingly used client funds for his firm’s payroll, but
    that, based on his trial testimony, he did not intend to benefit himself
    or another when he made the transfer. We disagree with the first
    part of the district court’s inference. The OPC failed to prove that
    Mr. Bates knowingly used those funds to cover Wasatch Advocates’
    payroll. Mr. Bates did, however, knowingly commingle client funds.
    A. The OPC Failed to Prove That Mr. Bates Knowingly
    Used His Client’s Funds
    ¶30 In order to establish that Mr. Bates knowingly used client
    funds, the OPC carries the burden of proving that he knew he was
    using client funds at the time he made the transfer to payroll. While
    the OPC established that Mr. Bates knew that F.A. Apartments’
    funds were being held in the operating account four weeks prior to
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    UTAH STATE BAR v. BATES
    Opinion of the Court
    the transfer, it failed to establish that he knew, at the time of the
    misappropriation, that those funds were being used for payroll.3
    ¶31 While an attorney’s knowledge may be inferred from the
    surrounding circumstances, such an inference is not appropriate in
    this case. In Corey, the attorney made multiple withdrawals from his
    operating account, using over $50,000 of his client’s funds for firm
    expenses over a period of four months. In re Discipline of Corey, 
    2012 UT 21
    , ¶ 4, 
    274 P.3d 972
    . He then “rac[ed] to cover his tracks” by
    suggesting that his client deposit the funds in a special needs trust,
    and, when that failed, encouraged his client to sign a promissory
    note turning the funds into a loan to the firm. 
    Id. ¶¶ 5–6,
    38. The
    attorney did all of this without disclosing that he had already spent
    the funds. 
    Id. ¶ 38.
    Ten years after the fact, after repeated demands
    from the client, the attorney had still not repaid the funds. 
    Id. ¶ 40.
    While the facts in Corey, even without direct evidence, created a
    strong inference that the attorney knowingly used his client’s funds,
    such an inference is not supported by the facts of the present case.
    ¶32 On or about August 23, 2011, Mr. Bates learned that $16,000
    belonging to F.A. Apartments had been mistakenly deposited into
    his operating account rather than the trust account. For unknown
    reasons, he did not, at that time or any time thereafter, transfer this
    money into his trust account. Four weeks after learning that the
    money was in his operating account, Mr. Bates transferred $20,000
    from his operating account to his payroll account, leaving the
    account with a negative balance and using all of F.A. Apartments’
    $16,000 in the process.
    ¶33 However, Mr. Bates testified that he had no knowledge that
    the $16,000 was used for any other purpose than on behalf of F.A.
    Apartments, which the district court apparently accepted as true.4
    We note that an attorney’s testimony will not always be sufficient to
    3 The OPC argues that when Mr. Bates knowingly transferred the
    money and used that money in a manner not authorized by his
    client, the intent to benefit himself or another must be inferred,
    making disbarment the presumptive sanction. We agree that, had the
    OPC proved knowledge, intent would typically be inferred in this
    type of situation. Mr. Bates clearly intended to use the money to
    benefit his employees and himself by paying their wages. However,
    the OPC failed to prove that Mr. Bates knowingly used his client’s
    funds, mooting the OPC’s argument about intent.
    4 This was the only direct evidence of Mr. Bates’ mental state at
    the time of the transfer.
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    overcome an inference that the attorney acted knowingly. To hold
    otherwise would allow an attorney’s dishonest conduct to go
    unsanctioned because of potentially untruthful testimony. While an
    attorney’s testimony will not always negate an inference that the
    attorney acted knowingly, there is sufficient circumstantial evidence
    here to support the inference that Mr. Bates unwittingly used his
    client’s money at the time of the transfer.
    ¶34 Mr. Bates’ behavior before and after the payroll transfer
    support the inference that he did not know he was using client funds
    at the time of the transfer. The $16,000 was originally intended as a
    retainer for Mr. Bates’ services. However, after he had already
    earned the bulk of that retainer, he agreed to use it to cover the
    deficiency in the $20,000 amount that F.A. Apartments needed to
    settle the foreclosure case. In the weeks before the transfer to payroll,
    Mr. Bates took two draws on his lines of credit, and he continued to
    have amounts from these sources that were more than sufficient to
    cover the payroll transfer. If he had remembered that F.A.
    Apartments’ money was in his operating account, he could have
    used the available lines of credit instead of his operating account to
    finance the payroll. The ability and frequent use of his lines of credit
    for payroll support the inference that he unwittingly used his client’s
    money.
    ¶35 Three days after the transfer, Mr. Bates took a $5,000 draw
    on his lines of credit, partially replenishing his operating account.
    Two days after that, he took a $7,000 draw. Within nine days, the
    account had a balance of over $76,000. Additionally, despite
    transferring the $16,000 to payroll, Mr. Bates made the $20,000
    settlement payment in full, including the $16,000 that had been
    misappropriated, ten days after the payroll transfer. If he knew he
    was using his client’s money when he made the payroll transfer, and
    he intended to keep it for himself or another, it is not likely he would
    have replenished the funds so quickly with borrowed money or
    made the settlement payment just ten days later. See Corey, 
    2012 UT 21
    , ¶ 40 (misappropriated funds still hadn’t been repaid to client
    over a decade after they were misappropriated); In re Discipline of
    Babilis, 
    951 P.2d 207
    , 209–10 (Utah 1997) (attorney only repaid funds
    after the client had found out he had taken them); In re Discipline of
    Grimes, 
    2012 UT 87
    , ¶ 28, 
    297 P.3d 564
    , as amended (Mar. 21, 2013)
    (attorney didn’t admit he needed to repay funds “until his sanction
    hearing, after the district court had already found that he had
    violated the Rules”); In re Discipline of Johnson, 
    2001 UT 110
    , ¶ 2, 
    48 P.3d 881
    (after receiving two demand letters, attorney still hadn’t
    returned money as of the time the Bar filed a complaint).
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    ¶36 Another possible inference could be that Mr. Bates
    knowingly used his client’s money to fund his payroll because he
    could not get a draw on a line of credit in time to make the payroll
    payment. However, if this were the case, it is unlikely he would have
    refilled his operating account with multiple draws over a ten-day
    period when he was able to replenish the entire amount almost
    immediately with one larger draw. If he were trying to “cover his
    tracks,” as the attorney did in Corey, he likely would have taken one
    large draw to replenish the missing funds as soon as possible. This
    supports the inference that he did not knowingly decide to use his
    client’s money with the intent to pay it back as soon as possible, but
    was instead caught unawares by the account deficiencies and moved
    promptly to address them.
    ¶37 The evidence at trial demonstrated that, despite hiring
    qualified accountants and a chief operating officer to help him,
    Mr. Bates was grappling with significant organizational difficulties
    associated with a quickly growing business and his own lack of
    experience. In short, as the district court stated, “Bates was in way
    over his head . . . on a scale which a more experienced lawyer would
    have avoided.”
    ¶38 The evidence in this case corroborates Mr. Bates’ testimony
    at trial, supporting the inference that he unwittingly used his client’s
    funds for the firm’s payroll. Because he was not aware he was using
    client funds when the transfer was made, his actions were not
    knowing. Rather, they were negligent, with a presumptive sanction
    of a public reprimand. See UTAH SUP. CT. R. PROF’L PRACTICE 14-
    605(c) (public reprimand is “generally appropriate” when the
    attorney “negligently engages in professional misconduct . . . and
    causes injury to a party”). 5
    5 There are three times that a presumption of disbarment is
    appropriate under Utah Supreme Court Rule of Professional Practice
    14-605(a). Our analysis here addresses only the first, under
    subsection (a)(1). Because we hold that the transfer to payroll was
    not a knowing use of client funds, the other two subsections are not
    applicable. Rule 14-605(a)(2) requires a presumption of disbarment
    when a lawyer “engages in serious criminal conduct” that includes
    an element of “fraud, extortion, misappropriation, or theft.” The
    OPC, while mentioning this rule, does not provide any analysis as to
    why Mr. Bates’ actions constitute serious criminal conduct. In the
    case of In re Discipline of Ince, we held that an attorney violated this
    subsection by committing theft of his client’s funds. 
    957 P.2d 1233
    ,
    1237 (Utah 1998) (quoting UTAH CODE § 76-6-405 (“A person
    12
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                             Opinion of the Court
    B. Mr. Bates Knowingly Commingled Client Funds
    ¶39 While Mr. Bates negligently transferred client funds to
    payroll, he knowingly commingled those funds, creating the risk
    that they would be used for the firm’s operating expenses. Mr. Bates
    learned that client funds were in his operating account four weeks
    prior to the payroll transfer, but failed to take any action to
    safeguard that money. Utah Rule of Professional Conduct 1.15(a)
    requires lawyers to “hold property of clients . . . separate from the
    lawyer’s own property.” When the client’s property consists of
    money that is deposited in some kind of account, the client’s
    “[f]unds shall be kept in a separate account” from the attorney’s
    funds. UTAH R. PROF’L CONDUCT 1.15(a). When an attorney
    knowingly violates this rule, but without the intent to benefit himself
    or another, and “causes injury or potential injury” to his client, the
    presumptive sanction is suspension. See UTAH SUP. CT. R. PROF’L
    PRACTICE 14-605(b); Utah State Bar v. Jardine, 
    2012 UT 67
    , ¶¶ 47–53,
    83, 
    289 P.3d 516
    (attorney suspended for knowingly commingling
    funds, among other violations); In re Hughes Disciplinary Proceeding,
    
    534 P.2d 892
    , 892 (Utah 1975) (attorney suspended when he
    commingled his “clients’ funds with [his] personal funds,” and acted
    with some level of culpability).
    ¶40 At oral argument before this court, Mr. Bates’ counsel
    conceded that Mr. Bates knowingly left the $16,000 in the operating
    account, which resulted in a commingling of funds and a serious
    failure to safeguard those funds. Oral Argument at 31:29 – 32:44 (No.
    20150483),        https://www.utcourts.gov/opinions/streams/sup
    (“[Mr. Bates] knowingly violated 1.15(a) . . . those funds were
    commingled, he discovered, on August 23rd, and he didn’t do
    anything about it that day. . . . That is a knowing violation of the
    Rules of Professional Conduct.”). The failure to safeguard his client’s
    funds caused potential injury to his client because there is a risk that
    comingled funds will be used for firm operating expenses. While
    commits theft if he obtains or exercises control over property of
    another by deception and with a purpose to deprive him thereof.”)).
    In this case, Mr. Bates was not acting with the “purpose to deprive”
    F.A. Apartments of their funds because he did not know he was
    using client funds. Indeed, it is difficult to imagine negligent
    misconduct ever rising to the level of serious criminal conduct. For
    similar reasons, subsection (a)(3) does not apply. Subsection (a)(3)
    requires a showing that Mr. Bates engaged in “intentional
    misconduct.” Because he did not knowingly use his client’s funds, he
    likewise did not intentionally misappropriate his client’s funds.
    13
    UTAH STATE BAR v. BATES
    Opinion of the Court
    Mr. Bates knowingly violated rule 1.15(a), there is no evidence that
    on August 23, 2011, when Mr. Bates left the funds in the operating
    account, he intended to benefit himself or another.6
    ¶41 We hold that the OPC failed to meet its burden of proof that
    Mr. Bates knowingly misappropriated his client’s funds. We do,
    however, hold that he knowingly commingled client funds and that
    he created the risk of injury to his client by later using F.A.
    Apartments’ money. Suspension is the presumptive sanction for
    Mr. Bates’ actions in commingling client funds without the intent to
    benefit himself or another. See UTAH SUP. CT. R. PROF’L PRACTICE 14-
    605(b). 7
    III. THE TRUST ACCOUNT SHORTFALLS WERE NEGLIGENT
    ¶42 The OPC has also failed to meet its burden of proof that
    Mr. Bates knowingly caused the shortfalls in F.A. Apartments’
    money that should have been in the trust account on January 3,
    March 17, and June 30, 2011. The OPC’s primary argument is based
    on trial testimony that Mr. Bates “could” have reviewed Quick
    Books and other accounting materials before making the transfers.
    The OPC argues that because he “could” have reviewed these
    records and seen how much of F.A. Apartments’ money was
    supposed to be in the trust account before making the transfers, we
    should hold that he knowingly transferred F.A. Apartments’ funds
    with the intent to use them for an unauthorized purpose. We decline
    to do so and affirm the district court’s holding that Mr. Bates was
    negligent.
    ¶43 As stated above, the OPC must establish that Mr. Bates
    knew the client’s funds were being used in a manner not authorized
    by the client at the time of the transfer or withdrawal. Supra ¶ 26.
    The OPC’s argument that we should infer that Mr. Bates knowingly
    used F.A. Apartments’ funds simply because he “could” have
    checked his accounting records does not undermine his testimony
    6 Mr. Bates directed his receptionist to deposit the money into his
    trust account, but the receptionist failed to follow his instructions.
    Thus, Mr. Bates did not knowingly commingle funds when the
    $16,000 was deposited into the operating account. However, when
    he later learned that F.A. Apartments’ money was in the operating
    account, Mr. Bates knowingly violated the rule by failing to timely
    transfer it into his trust account.
    7 The presumption of disbarment in Supreme Court Rules of
    Professional Practice 14-605(a)(2) and (a)(3) do not apply to this
    conduct for the same reasons noted supra paragraph 38, note 5.
    14
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                              Opinion of the Court
    and the large amount of evidence creating the inference that
    Mr. Bates was negligent. There is no direct evidence that Mr. Bates
    knew, at the time of the withdrawals, how much money belonging to
    F.A. Apartments was supposed to be in the trust account. The only
    direct evidence of Mr. Bates’ mental state at the time of the shortfalls
    was his testimony that he did not know he was dipping into F.A.
    Apartments’ funds. The district court apparently found this
    testimony credible and we have no reason to alter that finding on
    appeal.
    ¶44 The circumstantial evidence supports Mr. Bates’ testimony.
    Mr. Bates regularly made authorized expenditures from F.A.
    Apartments’ money in the trust account, and kept records of the
    same. However, Mr. Bates would not have had the ability to say, on
    any given day, how much money was being held in the firm’s trust
    account for any particular client without considerable effort. At the
    end of his representation of F.A. Apartments, he returned all the
    money it was due. F.A. Apartments was completely satisfied with
    Mr. Bates’ representation. When the shortfalls occurred, there were
    sufficient funds in the operating account to cover those shortfalls.
    His lines of credit were also more than sufficient to cover the three
    shortfalls. In general, his accounting was unorganized, despite all of
    his corrective efforts.
    ¶45 All of this evidence supports his testimony and implies that
    he unwittingly transferred a portion of F.A. Apartments’ money into
    his operating account. We affirm the district court regarding the
    trust account shortfalls, and hold that Mr. Bates’ actions were
    negligent with a presumptive sanction of a public reprimand. See
    UTAH SUP. CT. R. PROF’L PRACTICE 14-605(c).
    IV. AGGRAVATING AND MITIGATING FACTORS
    ¶46 After determining the presumptive sanction as our starting
    point, we must determine whether a more or less severe sanction is
    warranted. In re Discipline of Grimes, 
    2012 UT 87
    , ¶ 18, 
    297 P.3d 564
    ,
    as amended (Mar. 21, 2013) (court must “craft[] appropriate,
    individualized sanctions”). In determining the appropriate sanction,
    “we look to ‘the duty violated, the lawyer’ s mental state, the
    potential or actual injury caused, and the existence of aggravating or
    mitigating circumstances.’” 
    Id. ¶ 23
    (citation omitted). “The
    presumptive discipline may be increased from suspension . . . to
    disbarment in the case of overwhelming aggravating factors, or
    decreased from suspension to a reprimand in the case of unusual or
    substantial mitigating factors.” In re Discipline of Babilis, 
    951 P.2d 207
    ,
    215 (Utah 1997); see also In re Discipline of Ince, 
    957 P.2d 1233
    , 1237–38
    (Utah 1998) (“To justify a departure from the presumptive level of
    15
    UTAH STATE BAR v. BATES
    Opinion of the Court
    discipline set forth in the Standards, the aggravating and mitigating
    factors must be significant.”); In re Discipline of Crawley, 
    2007 UT 44
    ,
    ¶ 20, 
    164 P.3d 1232
    (After determining the presumptive sanction, the
    court “then weighs the aggravating and mitigating circumstances . . .
    and departs from the presumptive level of discipline if the
    aggravating and mitigating factors are ‘significant.’” (citation
    omitted)). While an increase or decrease in the type of sanction
    requires unusual or substantial factors, district courts have broad
    discretion to craft sanctions inside of the presumptive level of
    sanction. Crawley, 
    2007 UT 44
    , ¶ 24 (upholding district court’s
    exercise of “its discretion” in ordering probation inside of
    presumptive level of suspension); 
    Babilis, 951 P.2d at 213
    (although
    we “make an independent judgment regarding the appropriate level
    of discipline,” we “always give serious consideration to the findings
    and [rulings] of the [district court].” (alterations in original) (citation
    omitted)). But see Grimes, 
    2012 UT 87
    , ¶¶ 19–21 (because of the
    special implications of disbarment, there is no room within the
    disbarment sanction to adjust the sanction absent “truly compelling
    mitigating circumstances”).
    ¶47 We first note that the duty to protect client property is
    significant. It is no accident that attorneys hold their client’s funds in
    “trust” accounts. Clients trust their attorney to safeguard the
    property they leave in their attorney’s possession. That being said,
    Mr. Bates negligently used F.A. Apartments’ money, but quickly
    returned it to the complete satisfaction of the client.
    ¶48 The district court found only one aggravating factor:
    multiple offenses that constituted a pattern of misconduct. 8 The
    district court held that there were seven mitigating factors:
    1) absence of a prior disciplinary record, 2) absence of a dishonest or
    selfish motive, 3) timely good faith effort to make restitution,9 4) full
    8 The majority of these offenses have to do with Mr. Bates’
    negligent operation of his operating and trust accounts.
    9 The OPC argues this should not be a mitigating factor. In one of
    the multiple matters (not at issue in this opinion) dealing with
    Mr. Bates’ negligent management of the firm’s bank accounts,
    Mr. Bates did not repay the amount to the client until the screening
    panel hearing. Mr. Bates likely failed to pay because he did not
    become aware that the firm was holding any of the client’s money
    until he was served with the bar complaint. Another attorney in his
    firm, who was handling the matter, quit the firm without telling him
    about the funds. Once Mr. Bates learned the amount owed at the
    hearing, he promptly paid. Additionally, the OPC does not allege
    16
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                            Opinion of the Court
    and free disclosure to the OPC, 5) inexperience in the practice of
    law, 10 6) good character or reputation, and 7) remorse. We agree
    with the district court’s findings on the aggravating and mitigating
    factors in this case and we affirm its slight reduction to a five-month
    suspension. 11
    CONCLUSION
    ¶49 We hold that, for a presumption of disbarment, the OPC
    must prove knowledge at the time of the transfer or withdrawal in
    cases where an attorney’s bank account dips below the amount that
    is supposed to be held for the attorney’s clients. Accordingly, we
    hold that the OPC failed to meet its burden of proof regarding the
    operating and trust account shortfalls. We also hold, however, that
    Mr. Bates knowingly failed to safeguard client funds. Suspension is
    the presumptive sanction, and we affirm the district court’s order for
    a five-month suspension in light of the mitigating factors.
    that he failed to make prompt repayment of all the other client funds
    he negligently used.
    10 The OPC argues this should not be a mitigating factor. In
    Grimes we stated that “it does not take substantial experience in the
    practice of law to know that misappropriation is improper,” because
    “the prohibition on misappropriation of client funds is fundamental
    to the practice of law.” 
    2012 UT 87
    , ¶ 26. This analysis does not apply
    in this case, as Mr. Bates did not knowingly misappropriate his
    client’s funds. Rather, his inexperience is directly related to his
    negligent management of the firm’s operating and trust accounts.
    11The district court’s judgment ordered Mr. Bates’ suspension to
    begin on July 1, 2015, and to run for five months. Mr. Bates is not the
    appellant in this case, nor does it appear that he filed a motion to
    suspend judgment pending the outcome of this appeal. See UTAH R.
    CIV. P. 62(d) (appellant “may obtain a stay” pending the outcome of
    an appeal by paying a supersedeas bond). The parties did not brief
    whether he has already fulfilled his five-month suspension. If
    Mr. Bates has fulfilled the judgment for a five-month suspension, no
    further sanction is necessary or appropriate.
    17