J.I. v. New Jersey State Parole Board(076442) , 228 N.J. 204 ( 2017 )


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  •                                                      SYLLABUS
    (This syllabus is not part of the opinion of the Court. It has been prepared by the Office of the Clerk for the convenience of
    the reader. It has been neither reviewed nor approved by the Supreme Court. Please note that, in the interest of brevity,
    portions of any opinion may not have been summarized).
    J.I. v. New Jersey State Parole Board (A-29-15) (076442)
    Argued November 7, 2016 -- Decided March 21, 2017
    ALBIN, J., writing for a unanimous Court.
    The Court considers: (1) whether a total Internet ban imposed on a community supervision for life offender is so
    overbroad and oppressive that it serves no rational penological purpose; and (2) whether the New Jersey State Parole Board
    improperly denied the offender a hearing to challenge the Internet restrictions that he claims were arbitrarily imposed.
    J.I. is a sex offender subject to community supervision for life (CSL). In 2003, he pled guilty to one count of
    sexual assault and two counts of endangering the welfare of a minor, having admitted that he sexually molested his three
    daughters, who ranged from ages six to fourteen. The trial court’s sentence included a term of incarceration and a three-
    year period of mandatory parole supervision to begin after his release. The court also imposed a special sentence of CSL,
    to follow the parole supervision period. When J.I. was released in 2009, the New Jersey State Parole Board (Parole Board)
    informed him that he was prohibited from accessing any social networking service or chat room.
    In January 2010, a search of J.I.’s computer revealed that he had visited multiple websites that depicted minors in
    the nude and was in possession of photos of minors in the nude. He was not charged with a parole violation, but his sex-
    offender treatment provider indicated that the possession of such material was not conducive to his rehabilitation. As a
    result, the Parole Board prohibited him from using any Internet-capable device. In October 2010, parole authorities
    arrested J.I. for possessing a phone with Internet capability and for using it in that capacity. A Parole Board panel
    subsequently found that J.I. had violated the terms of his supervised release by having an Internet-capable device in his
    possession and by his earlier accessing pornography and images of nude children. In June 2011, he returned to
    confinement where he remained until his release in October 2012.
    Before his 2012 release, J.I. was informed that he was to refrain from using any computer or device to create any
    social networking profile or to access any social networking service or chat room unless expressly authorized by the
    District Parole Supervisor. He otherwise had full Internet access. In 2013, to further his search for employment, J.I.
    requested that his District Parole Supervisor modify the social networking condition to allow him to access LinkedIn. His
    request was granted, but the District Parole Supervisor prohibited J.I. from accessing the Internet for any reason other than
    employment purposes. The District Parole Supervisor justified the near-total Internet ban based on J.I.’s noncompliance,
    three years earlier, with the social networking/Internet condition and his accessing of inappropriate websites. On December
    11, 2013, a panel of the Parole Board affirmed the near-total Internet blackout.
    The District Parole Supervisor subsequently admonished J.I. for visiting non-work-related websites. J.I. appealed
    to the Parole Board. Ten days later, he was admonished again, this time for visiting the websites of the church he attended
    and “Rent to Own.” On March 7, 2014, J.I. and his counsel met with the District Parole Supervisor and a parole officer.
    The District Parole Supervisor stated that J.I. was never permitted to use a computer or access the Internet until he
    authorized him to do so and, then, only for work-related purposes. He was prohibited from using the Internet to engage in
    any activity except to seek employment. J.I. continued to visit websites unrelated to his employment search and as a result,
    his parole officer barred him from using a computer or the Internet for any purpose. In June 2014, a Parole Board panel
    affirmed the conditions and denied his request for a hearing. The full Parole Board issued a final agency decision,
    affirming the authority of the District Parole Supervisor to bar J.I. from using a computer or Internet-capable device. The
    full Parole Board found the restrictions justified because of J.I.’s willful disregard of the prohibition against accessing non-
    work-related websites and denied his request for a hearing.
    In a published decision, the Appellate Division upheld the Parole Board’s decision. 
    441 N.J. Super. 564
    (2015).
    The panel found that the conditions were reasonable in order to reduce the likelihood of his recidivism and consistent with
    protecting the public safety and welfare. The Court granted J.I.’s petition for certification. 
    223 N.J. 555
    (2015).
    HELD: Arbitrarily imposed Internet restrictions that are not tethered to promoting public safety, reducing recidivism, or
    fostering an offender’s reintegration into society are inconsistent with the administrative regime governing CSL offenders.
    The complete denial of access to the Internet implicates a liberty interest, which triggers due process concerns. After the
    imposition of the total ban for J.I.’s Internet violations, he should have been granted a hearing. The matter is remanded to
    the full Parole Board for a hearing in which it must determine whether the total computer and Internet ban serves any
    public-safety, rehabilitative, or other penological goal.
    1. Access to the Internet is a basic need. Most unemployed workers searching for jobs do so on the Internet and it is
    difficult to imagine how a person could function in modern society given a lifetime ban on all forms of computer access and
    use. (pp. 17-18)
    1
    2. Sex offenders on CSL are subject to continued governmental oversight and diminished personal autonomy. One of the
    purposes of supervision is to help offenders reintegrate into society. Specific conditions restricting their activities must
    bear a reasonable relationship to reducing the likelihood of recidivism and fostering public protection and rehabilitation.
    The Parole Board’s Division of Parole is responsible for monitoring CSL offenders. All conditions of CSL must be in
    writing and signed by the CSL offender at the time of release from custody. CSL requires that offenders refrain from using
    any computer or device to create a social networking profile or to access any social networking service or chat room unless
    authorized by the District Parole Supervisor. Requiring that a CSL offender’s history inform the imposition of Internet
    special conditions ensures that they bear a reasonable relationship to promoting public safety and fostering rehabilitation.
    If the District Parole Supervisor imposes additional special conditions, he must give written notice to the CSL offender and
    to the Parole Board. The Board panel must advise the District Parole Supervisor within three working days whether it has
    affirmed the imposition of the special condition. Internet conditions should be tailored to the individual CSL offender,
    taking into account the underlying offense, the rehabilitative needs of the offender, and public safety. The Legislature
    evidently did not intend that a total ban on Internet use should be deployed when less restrictive alternatives can achieve the
    goal of public safety and personal rehabilitation. (pp. 18-23)
    3. At the time of J.I.’s second release from confinement, the social networking condition was the only restriction on his use
    of an Internet-capable device. The District Parole Supervisor was mistaken in his understanding that J.I. was never
    authorized to use the Internet upon his release. The District Parole Supervisor had no power to impose restrictions orally or
    without the approval of a Board panel. Despite J.I.’s thirteen-month compliance with the Internet conditions attached to his
    CSL status, the District Parole Supervisor imposed dramatic restrictions after J.I. requested permission to access a
    professional networking site that he believed would improve his prospects for employment. He justified the Internet ban
    based on J.I.’s visiting pornography websites more than three years earlier. J.I.’s simple request for a relaxation of the
    social networking condition set in motion the imposition of CSL conditions that banished him from nearly all of life’s
    activities on the Internet. Ultimately, the near-total ban was transformed into a complete Internet ban. (pp. 23-25)
    4. Federal courts have addressed Internet restrictions on supervised offenders with some frequency. The Third Circuit has
    upheld a complete ban on internet access, except with prior approval of probation, when offenders have used or have
    clearly demonstrated a willingness to use the Internet as a direct instrument of physical harm. However, even in child
    pornography cases, the Third Circuit has declined to deny an offender access to email or benign Internet usage when a more
    focused restriction, limited to pornography sites and images, can be enforced. (pp. 26-29)
    5. J.I. did not use the Internet as a means of committing the offenses for which he was placed on CSL. The record does not
    suggest that he ever visited a pornographic or illicit website, or used the Internet in any unlawful way, after his ultimate
    release in October 2012. The Court does not condone defendant’s violations of the near-total ban by accessing benign
    websites. Nevertheless, the special conditions that have brought about this appeal were overbroad. Concerns about J.I.’s
    potential abuse of the Internet could have been addressed through less restrictive means. The condition denying J.I. access
    to the Internet for any purpose unrelated to employment was unreasonable because it was not tied to criminal conduct,
    rehabilitation, or public safety and because the Parole Board had available less restrictive alternatives than a near-total
    Internet ban to achieve its mission. Further, J.I. was entitled to an opportunity to challenge the proposed imposition of the
    severely enhanced Internet restrictions. A CSL offender possesses protectible liberty interests and the deprivation of such
    interests implicates the minimal requirements of due process. (pp. 30-33)
    6. The level of process required will depend on a number of variables, including the timing of and justification for the
    Internet restriction, the severity and length of the restriction, whether facts are contested or uncontested, and whether
    credibility determinations must be made. The balance of interests weighs in favor of giving a supervised offender the
    opportunity to respond to a near-total or absolute Internet ban imposed more than a year after the offender’s release from
    confinement. Allowing a CSL offender to file a written submission to a Board panel challenging a District Parole
    Supervisor’s modification of an Internet condition is a sensible accommodation to ensure the due process rights of a CSL
    offender are consonant with the Parole Board’s regulatory scheme. (pp. 35-37)
    7. The absolute restriction on J.I.’s access to the Internet may undermine his rehabilitation and hinder his ability to succeed
    as a free agent in society. Although J.I. has not alleged any factual disputes in the record that would suggest the need for an
    evidentiary hearing, he is able to submit certifications from his therapist and other relevant sources to the Board’s attention.
    The circumstances of this case, however, call for more process. J.I., personally and/or through his attorney, must be given
    an opportunity to appear before the Board and be heard. The additional process will not impose an undue administrative
    burden, and it may reduce the potential for an erroneous deprivation of a liberty interest. (pp. 37-38)
    The judgment of the Appellate Division is REVERSED. The matter is REMANDED to the Parole Board for
    further proceedings consistent with this opinion.
    CHIEF JUSTICE RABNER and JUSTICES LaVECCHIA, PATTERSON, FERNANDEZ-VINA,
    SOLOMON, and TIMPONE join in JUSTICE ALBIN’S opinion.
    2
    SUPREME COURT OF NEW JERSEY
    A-29 September Term 2015
    076442
    J.I.,
    Appellant-Appellant,
    v.
    NEW JERSEY STATE PAROLE
    BOARD,
    Respondent-Respondent.
    Argued November 7, 2016 – Decided March 21, 2017
    On certification to the Superior Court,
    Appellate Division, whose opinion is
    reported at 
    441 N.J. Super. 564
    (App. Div.
    2015).
    Michael C. Woyce argued the cause for
    appellant (Murphy & Woyce, attorneys; Mr.
    Woyce and Joseph S. Murphy, on the briefs).
    Lisa A. Puglisi, Assistant Attorney General,
    argued the cause for respondent (Christopher
    S. Porrino, Attorney General of New Jersey,
    attorney, Ms. Puglisi and Christopher C.
    Josephson, Deputy Attorney General, on the
    letter briefs).
    Fletcher C. Duddy, Deputy Public Defender,
    argued the cause for amicus curiae Office of
    the Public Defender (Joseph E. Krakora,
    Public Defender, attorney).
    Ronald K. Chen argued the cause for amicus
    curiae American Civil Liberties Union of New
    Jersey (Rutgers Constitutional Rights Clinic
    Center for Law & Justice and Edward L.
    Barocas, Legal Director, attorneys; Mr.
    Chen, Mr. Barocas, Jeanne M. LoCicero, and
    Alexander R. Shalom, of counsel and on the
    1
    brief).
    JUSTICE ALBIN delivered the opinion of the Court.
    Today, the Internet plays an essential role in the daily
    lives of most people -- in how they communicate, access news,
    purchase goods, seek employment, perform their jobs, enjoy
    entertainment, and function in countless other ways.
    Sex offenders on community supervision for life (CSL) may
    be subject to restrictive Internet conditions at the discretion
    of the New Jersey State Parole Board (the Parole Board),
    provided the conditions promote public safety and/or the
    rehabilitation of the offender.    In this case, the first issue
    is whether a total Internet ban imposed on a CSL offender was
    unnecessarily overbroad and oppressive and whether it served any
    rational penological purpose.     The second issue is whether the
    Parole Board improperly denied J.I. a hearing to challenge the
    Internet restrictions that he claims were arbitrarily imposed.
    J.I. is a sex offender subject to community supervision for
    life.   After his release from confinement, J.I. was allowed full
    access to the Internet, with one exception:    he could not visit
    an Internet social networking site without the approval of his
    District Parole Supervisor.
    After J.I. had served thirteen months on community
    supervision for life without incident, his District Parole
    Supervisor totally banned his access to the Internet except for
    2
    employment purposes.   The District Parole Supervisor justified
    the ban based not on J.I.’s conduct while on community
    supervision for life, but rather on his conduct years earlier --
    the accessing of pornography sites and the possession of
    pornography -- that led to a violation of his parole.     A Parole
    Board panel affirmed, apparently with no input from J.I.
    Following imposition of that near-total Internet ban, J.I.
    accessed several benign websites, such as those of his church
    and therapist, after repeated warnings not to do so.     As a
    result, the parole authorities completely banned J.I. from
    possessing any Internet-capable device.   The Parole Board upheld
    that determination and denied J.I. a hearing.    The Appellate
    Division affirmed.
    We now reverse and remand to the Parole Board.     Conditions
    imposed on CSL offenders -- like those imposed on regular
    parolees -- are intended to promote public safety, reduce
    recidivism, and foster the offender’s reintegration into
    society.   Arbitrarily imposed Internet restrictions that are not
    tethered to those objectives are inconsistent with the
    administrative regime governing CSL offenders.    We agree with
    the position taken by federal courts that Internet conditions
    attached to the supervised release of sex offenders should not
    be more restrictive than necessary.
    The sheer breadth of the initial near-total Internet ban,
    3
    after J.I.’s thirteen months of good behavior, cannot be easily
    justified, particularly given the availability of less
    restrictive options, including software monitoring devices and
    unannounced inspections of J.I.’s computer.   After the
    imposition of the total ban for J.I.’s Internet violations, J.I.
    should have been granted a hearing before the Parole Board to
    allow him to challenge the categorical Internet blackout.   The
    complete denial of access to the Internet implicates a liberty
    interest, which in turn triggers due process concerns.
    Accordingly, we remand to the full Parole Board for a
    hearing consistent with this opinion.   The Board must determine
    whether the current total computer and Internet ban imposed on
    J.I. serves any public-safety, rehabilitative, or other
    penological goal.
    I.
    A.
    In 2003, J.I. pled guilty to one count of second-degree
    sexual assault, N.J.S.A. 2C:14-2(b), and two counts of second-
    degree endangering the welfare of a child, N.J.S.A. 2C:24-4(a).
    J.I. admitted that, over a period of time, he sexually molested
    his three daughters, who ranged from six to fourteen years old.
    The trial court sentenced J.I. to a seven-year prison term,
    subject to the No Early Release Act, N.J.S.A. 2C:43-7.2, on the
    sexual assault charge and to concurrent terms of seven years on
    4
    the endangering charges.   The court found that J.I.’s “conduct
    was characterized by a pattern of repetitive and compulsive
    behavior” and that he was amenable to sex offender treatment,
    and therefore ordered that the sentence be served at the Adult
    Diagnostic and Treatment Center (ADTC).   The court also imposed
    a three-year period of mandatory parole supervision, to begin
    after J.I.’s release from custody, and a special sentence of
    community supervision for life, to follow the parole supervision
    period.   Additionally, J.I. is subject to the registration and
    notification requirements of Megan’s Law, N.J.S.A. 2C:7-1 to -
    23.
    Upon J.I.’s release from confinement in October 2009, the
    Parole Board served him with the conditions of his mandatory
    parole supervision, which included the mandate that he refrain
    from accessing any social networking service or chat room.     In
    January 2010, a parole officer’s search of J.I.’s computer
    revealed that J.I. had visited multiple websites that “depicted
    minors in the nude.”   J.I. admitted to doing so.   A parole
    officer also found in J.I.’s possession “‘barely legal’ DVDs and
    a book of ‘artistic’ photos of pre-teen and minor females in the
    nude.”
    J.I. was not charged with a criminal offense or parole
    violation, but his sex-offender treatment provider indicated
    that the possession of such material was “not conducive to
    5
    [J.I.’s] rehabilitation or reintegration into society.”      In
    light of J.I.’s conduct, the Parole Board prohibited J.I. from
    using any Internet-capable device.
    In October 2010, the parole authorities arrested J.I. for
    possessing a mobile phone with Internet capability and for using
    it “regularly in that capacity.”      In March 2011, a panel of the
    Parole Board found that J.I. had violated the conditions of his
    supervised release by having “an Internet capable device in his
    possession” and by his earlier “accessing pornography and images
    of nude children.”    In June 2011, J.I. returned to confinement
    at the ADTC, where he remained until his release sixteen months
    later.
    B.
    Before his release in October 2012, J.I. acknowledged in
    writing the conditions attached to his community supervision for
    life.    The only restriction on J.I.’s use of a computer or the
    Internet was that he “refrain from using any computer and/or
    device to create any social networking profile or to access any
    social networking service or chat room . . . unless expressly
    authorized by the District Parole Supervisor.”      Under the social
    networking condition, J.I. was prohibited from accessing
    websites such as Facebook and Match.com.      J.I. otherwise had
    full access to the Internet.    Indeed, a Deputy Attorney General
    confirmed by email that the social networking restriction was
    6
    the only limitation on J.I.’s use of the Internet.
    In 2013, J.I. was sixty-two years old, unemployed, and
    without the means to pay the mortgage on the home where his wife
    and son lived or otherwise provide financial assistance to his
    family.   To further his search for employment, J.I. requested
    that his District Parole Supervisor modify the social networking
    condition to allow him to access LinkedIn, a job-related
    networking site.   At this point, J.I. was in compliance with all
    the conditions of his community supervision for life, including
    the Internet conditions.
    In response to J.I.’s request for a limited modification to
    the social networking condition, on December 5, 2013, J.I.’s
    District Parole Supervisor prohibited J.I. from accessing the
    Internet for any purpose other than employment purposes, subject
    to his installing monitoring software on his computer.     J.I.’s
    request to access LinkedIn was granted.   J.I., however, was now
    subject to far more onerous Internet restrictions than before
    his request for relief -- despite his thirteen-month compliance
    with the terms of his community supervision.   The District
    Parole Supervisor justified this near-total Internet ban based
    on J.I.’s noncompliance, three years earlier, with “the State
    Parole Board’s Social Networking/internet condition and his use
    of questionable and inappropriate internet sites.”   Six days
    later, on December 11, 2013, a panel of the Parole Board
    7
    affirmed the near-total Internet blackout.   Nothing in the Board
    panel’s statement of reasons suggests that J.I. had the
    opportunity to submit written objections to the newly imposed
    Internet restrictions.
    Almost fifty days later, the District Parole Supervisor
    admonished J.I. for visiting non-work-related websites -- a car-
    buying website, “Godtube,” “Morris Psychological Group,” and
    “Covenant Eye.”1   Covenant Eye was the filtering website program
    that allowed J.I.’s parole officer to track and monitor his
    Internet usage.
    On February 17, 2014, J.I. appealed to the Parole Board the
    conditions imposed by the District Parole Supervisor,
    restricting his computer and Internet access to employment-
    related uses.   Ten days later, J.I. was admonished again, this
    time for visiting the websites of the church he attended -- the
    Parsippany Baptist Church -- and “Rent to Own.”
    On March 7, 2014, J.I. and his counsel met with the
    District Parole Supervisor and a parole officer.   At this
    meeting, the District Parole Supervisor stated that J.I. was
    never permitted to use a computer or access the Internet until
    1 According to J.I. (per his Appellate Division brief), Godtube
    is a “religious website providing spiritual guidance through
    videos and biblical passages,” and the Morris Psychological
    Group is where “his sex offender specific therapist is
    employed.” Contact information for that therapist is located on
    the Group’s website.
    8
    he authorized him to do so and, then, only for work-related
    purposes.   The District Parole Supervisor’s assertion conflicted
    not only with the written CSL conditions issued at the time of
    J.I.’s release from custody, but also with assurances given to
    J.I.’s attorney by a Deputy Attorney General.     The District
    Parole Supervisor made clear that J.I. could not use the
    Internet to communicate with relatives, visit his church’s
    website, make purchases, bank, or engage in any other benign
    activity except to seek employment.
    After the meeting, J.I. continued to visit websites
    unrelated to his employment search:      typesofaid.com, a website
    explaining different assistance programs, and slimming.com, a
    website offering weight-loss counseling.     In response, J.I.’s
    parole officer barred him from using a computer or the Internet
    for any purpose.   J.I. was also advised that if any Internet-
    capable device -- such as an iPhone -- were found in his
    possession, he would be arrested.     The parole authorities did
    not allege that J.I. accessed pornographic or illicit websites
    since his release from confinement.
    In June 2014, a Parole Board panel affirmed the
    “computer/Internet” and “social networking” conditions attached
    to J.I.’s community supervision for life and denied his request
    for an evidentiary hearing.
    C.
    9
    On administrative appeal, J.I. urged the full Parole Board
    to remove the Internet and computer restrictions and grant him
    an evidentiary hearing.
    On October 29, 2014, the full Parole Board issued a final
    agency decision, affirming the authority of the District Parole
    Supervisor to bar J.I. from using a computer or Internet-capable
    device and requiring him “to provide the nature and purpose of
    each request for computer/Internet use or social networking.”
    According to the Board, the Division of Parole would determine
    whether each request for Internet use was consistent with J.I.’s
    rehabilitative needs based on supporting documentation.
    The Parole Board found that the Division of Parole’s
    complete restriction on J.I.’s use of a computer or Internet-
    capable device was justified because of his “willful disregard”
    of the prohibition against accessing non-work-related websites.
    The Board also denied J.I.’s request for an evidentiary hearing,
    reasoning that the computer/Internet access ban did not
    constitute the infringement of a liberty interest similar to the
    imposition of a curfew and that no factual issue had to be
    resolved.
    D.
    A panel of the Appellate Division upheld the Parole Board’s
    decision to keep standing a total ban on J.I.’s access to a
    computer and the Internet as a condition of his community
    10
    supervision for life.     J.I. v. N.J. State Parole Bd., 441 N.J.
    Super. 564 (App. Div. 2015).     In doing so, the panel reaffirmed
    the constitutionality of N.J.A.C. 10A:71-6.11(b)(23).2      
    Id. at 578-79;
    see also J.B. v. N.J. State Parole Bd., 
    433 N.J. Super. 327
    , 341 (App. Div. 2013), certif. denied, 
    217 N.J. 296
    (2014).
    That provision allows a Parole Board panel to order a parolee to
    “[r]efrain from using any computer and/or device to create any
    social networking profile or to access any social networking
    service.”    N.J.A.C. 10A:71-6.11(b)(23).   The panel indicated
    that its affirmance of the social networking restriction in J.B.
    did not suggest that the Parole Board could not impose an
    absolute ban on the use of an Internet-capable device in a
    particular case.     
    J.I., supra
    , 441 N.J. Super. at 579.
    The panel also rejected J.I.’s ex-post facto and as-applied
    due process challenges to N.J.A.C. 10A:71-6.11(b)(23), which was
    adopted before J.I. began serving his community supervision for
    life but after the events resulting in his convictions.      
    Id. at 580-82.
        The panel held that the regulation “is remedial in
    purpose and effect, not punitive” and that “[i]t is aimed at
    2 In 2012, N.J.A.C. 10A:71-6.11(b)(22) was amended to include
    certain definitions, including definitions of “Internet website
    or application,” “social networking service,” and “chat room.”
    See 44 N.J.R. 30(a) (Jan. 3, 2012). In December 2016, the
    section was recodified, with no alteration to the text, at
    N.J.A.C. 10A:71-6.11(b)(23). See 48 N.J.R. 2612(b) (Dec. 5,
    2016).
    11
    protecting the public from sex offenders, fostering
    rehabilitation, and reducing the likelihood of recidivism.”      
    Id. at 582.
    The panel, moreover, rejected J.I.’s argument that the
    Parole Board’s decision to uphold an “absolute ban on his use of
    an Internet-capable device” was arbitrary and capricious.       
    Id. at 583.
      The panel asserted that the absolute ban was justified
    because of J.I.’s repeated violations of the conditions of his
    community supervision, which limited his Internet use to
    employment purposes; the nature of the crimes he committed; and
    his earlier accessing of pornographic material.    
    Id. at 584.
    The panel found that the special “conditions were reasonable in
    order to reduce the likelihood of his recidivism and consistent
    with protecting the public safety and welfare and fostering his
    rehabilitation.”   
    Ibid. The panel concluded
    that J.I. had a due
    process right “of notice and an opportunity to object to the
    conditions and request broader Internet access,” but not a right
    to a hearing.   
    Id. at 584-85.
    We granted J.I.’s petition for certification.     J.I. v. N.J.
    State Parole Bd., 
    223 N.J. 555
    (2015).    We also granted the
    motions of the American Civil Liberties Union of New Jersey
    (ACLU-NJ) and the Office of the Public Defender to participate
    as amici curiae.
    II.
    12
    A.
    J.I. contends that the issue is not whether the Parole
    Board may restrict a supervised sex offender from particular
    Internet websites or social networks, but whether it may impose
    a total ban on Internet access in the circumstances of this
    case.   J.I. submits that the restrictions imposed by his
    District Parole Supervisor, and affirmed by the Parole Board,
    denying him complete access to the Internet were
    constitutionally overbroad and in violation of his free speech
    rights under the United States and New Jersey Constitutions.        He
    asserts that he has never used the Internet to commit a crime or
    seek out a victim and therefore the total Internet restriction
    is not narrowly tailored to advance a legitimate state interest.
    J.I. asserts that prohibiting him from possessing a
    computer or Internet-capable device is a form of banishment,
    leaving him “without access to nearly every communicative device
    used in the modern world.”   J.I. states that absolute Internet
    bans as a condition of parole, even when subject to modification
    by a probation officer, have been deemed unreasonable by panels
    of the United States Court of Appeals for the Third Circuit,
    citing United States v. Albertson, 
    645 F.3d 191
    (3d Cir.), cert.
    denied, 
    564 U.S. 1028
    , 
    131 S. Ct. 3045
    , 
    180 L. Ed. 2d 862
    (2011); United States v. Heckman, 
    592 F.3d 400
    (3d Cir. 2010);
    United States v. Voelker, 
    489 F.3d 139
    (3d Cir. 2007).      Last,
    13
    J.I. argues that the Internet ban deprived him of a liberty
    interest, triggering his due process right to a hearing before
    the Parole Board.
    B.
    The ACLU-NJ submits that the relevant statutes and
    regulations governing CSL offenders should be read so that their
    reach does not exceed constitutional bounds.   The exercise of
    unbridled discretion by parole officers in setting Internet
    restrictions, the ACLU-NJ posits, offends constitutional norms.
    The ACLU-NJ states that, when imposing broad-ranging Internet
    restrictions, the Parole Board should be required to make “a
    particularized showing that the restrictions are justified”
    based on both a review of the offender’s prior conduct and an
    assessment of the current risk that he will use the Internet for
    “predatory conduct.”   It submits that Internet restrictions
    should be narrowly tailored “when applied to offenders who do
    not have a history of prohibited behavior through the Internet.”
    C.
    The Public Defender contends that the absolute Internet ban
    violates not only J.I.’s First Amendment rights, but also his
    right to be free from arbitrary and unreasonable government
    action.   The Public Defender emphasizes that the Internet played
    no role in the crimes J.I. had committed and that J.I. had not
    displayed any time-relevant inclination to view pornography on
    14
    the Internet.   The Public Defender asserts that the standard
    adopted by the Third Circuit -- requiring that Internet
    restrictions be narrowly tailored to serve a legitimate purpose
    -- is consistent with our administrative statutory scheme and
    constitutional principles.   That standard, he observes, takes
    into account the immense role that the Internet plays in modern-
    day life and recognizes the hardships caused to offenders
    seeking employment and reintegration into society by severe
    Internet restrictions.
    D.
    The Parole Board asks this Court to affirm the Appellate
    Division because the Internet restrictions imposed on J.I. were
    based on substantial evidence in the record and did not violate
    any of his constitutional rights.     The Board contends that the
    reasonableness of Internet conditions imposed on released sex
    offenders is “not viewed through the traditional lens of First
    Amendment jurisprudence”; instead, the reasonableness of those
    conditions is viewed in light of the offenders’ CSL status.
    Accordingly, the Board maintains that the First Amendment is not
    offended in this setting if restrictions “bear a reasonable
    relationship to the State’s important interests of protecting
    the public and fostering rehabilitation.”     The Board insists
    that the Internet restrictions placed on J.I. struck “a fair
    balance between those interests and [J.I.’s] interests in free
    15
    expression and association.”
    The Board also argues that the cited Third Circuit cases
    are not pertinent because they interpret federal statutory
    provisions.   The Board states that the Internet restriction is
    not imposed “as a general condition of supervision,” but only
    “on an individualized basis as a special condition,” such as
    here, where the “offender defies less restrictive conditions
    concerning inappropriate Internet use.”     The Board asserts that
    it “must have the discretion to impose and remove conditions in
    response to an offender’s behavior -- both to assist in
    rehabilitating him and to protect the public.”
    Finally, the Board insists that J.I. was given all the
    process to which he was entitled:     “notice and a meaningful
    opportunity to be heard” when the special condition barring
    Internet/computer access was imposed.     The Board submits that
    the total Internet/computer ban does “not impose a significant
    restraint on the offender’s liberty that would trigger the
    heightened process” this Court established for curfews in
    Jamgochian v. New Jersey State Parole Board, 
    196 N.J. 222
    , 239-
    42 (2008).
    III.
    This appeal raises several issues:      (1) whether the
    District Parole Supervisor and Parole Board’s imposition of a
    complete ban on J.I.’s use of an Internet-capable device was so
    16
    unnecessarily overbroad that it violated the statutory and
    regulatory scheme governing CSL offenders as well as
    constitutional norms; (2) whether J.I., as an offender subject
    to community supervision for life, possesses a protectible
    liberty interest in access to the Internet and a computer; and,
    if so, (3) whether J.I. was afforded the minimum requirements of
    due process before he was deprived of that liberty interest.
    We begin with an overview of the important role the
    Internet plays in contemporary society and then turn to the
    general purposes of parole supervision and the statutory and
    regulatory scheme governing the imposition of Internet
    restrictions on CSL offenders.
    IV.
    Today, access to the Internet is considered to be a basic
    need and one of the most meaningful ways to participate in the
    essentials of everyday life.    See Laura Tatelman, Note, Give Me
    Internet or Give Me Death:     Analyzing the Constitutionality of
    Internet Restrictions as a Condition of Supervised Release for
    Child Pornography Offenders, 20 Cardozo J.L. & Gender 431, 442
    (2014).   Through email and social networks, the Internet has
    become a primary means of communication among family members and
    friends, coworkers, patients and their doctors, clients and
    their lawyers, and individuals seeking employment.     See 
    id. at 446,
    450-51.   Online, people engage in banking and business
    17
    transactions, purchase items, and watch movies and television.
    See Lori McPherson, The Sex Offender Registration and
    Notification Act (SORNA) at 10 Years:     History, Implementation,
    and the Future, 64 Drake L. Rev. 741, 789 (2016).     The Internet
    provides access to newspapers, magazines, news networks and
    blogs, reference materials, and much of the world’s literature.
    
    Voelker, supra
    , 489 F.3d at 145 & n.3.    In 2012, the Internet
    surpassed radio and newspapers as a source of news for Americans
    and was poised to become more popular than television.     Derek
    Thomas, Why the Internet Is About To Replace TV as the Most
    Important Source of News, The Atlantic (Oct. 1, 2012),
    http://www.theatlantic.com/business/archive/2012/10/why-the-
    internet-is-about-to-replace-tv-as-the-most-important-source-of-
    news/263100/.   Most unemployed workers searching for jobs do so
    on the Internet, and millions of students take online classes.
    See 
    Tatelman, supra
    , 20 Cardozo J.L. & Gender at 445–46.     All in
    all, the Internet is a ubiquitous presence in contemporary life,
    and it is difficult “to imagine how [a person] could function in
    modern society given [a] lifetime ban on all forms of computer
    access and use.”   
    Voelker, supra
    , 489 F.3d at 148.
    V.
    A.
    Sex offenders subject to community supervision for life,
    and parolees in general, are subject to “continued governmental
    18
    oversight and diminished personal autonomy when they are on
    parole or some other form of post-release supervision.”      
    J.B., supra
    , 433 N.J. Super. at 337.    Although an offender on parole
    may face substantial restrictions not faced by the average
    citizen, the ultimate purpose of parole “is to help [offenders]
    reintegrate into society as constructive individuals.”
    Morrissey v. Brewer, 
    408 U.S. 471
    , 477-78, 
    92 S. Ct. 2593
    , 2598,
    
    33 L. Ed. 2d 484
    , 492 (1972).     To that end, specific conditions
    restricting the activities of a CSL offender, including
    restrictions on Internet access, must bear a reasonable
    relationship to reducing the likelihood of recidivism and
    fostering public protection and rehabilitation.     See N.J.S.A.
    2C:43-6.4(b); N.J.S.A. 30:4-123.59(b)(1); see also Pazen v. N.J.
    State Parole Bd., 
    374 N.J. Super. 356
    , 367 (App. Div. 2005)
    (noting, in construing N.J.S.A. 30:4-123.59(b), “federal
    decisions . . . have rejected special conditions of parole where
    those conditions could not be justified as related to the
    rehabilitation of the parolee, the protection of society or the
    prevention of recidivistic behavior”).
    B.
    One component of J.I.’s sentence was that he be subject to
    community supervision for life.    See N.J.S.A. 2C:43-6.4.    The
    State Parole Board’s Division of Parole is responsible for the
    oversight and monitoring of CSL offenders.     N.J.A.C. 10A:71-
    19
    6.11(b).   CSL offenders are “supervised as if on parole and
    subject to conditions appropriate to protect the public and
    foster rehabilitation.”   N.J.S.A. 2C:43-6.4(b) (1994) (emphasis
    added) (amended 2003).3   Those conditions are comprised of
    mandatory general conditions and permissive special conditions.4
    The general and specific conditions of community
    supervision for life must be in writing and signed by the CSL
    offender at the time of his release from custody.   N.J.S.A.
    30:4-123.59(b); see also N.J.A.C. 10A:71-6.11(j).   One of the
    general conditions of community supervision for life requires
    that a CSL offender “[r]efrain from using any computer and/or
    device to create any social networking profile or to access any
    social networking service or chat room in the offender’s name or
    any other name for any reason unless expressly authorized by the
    District Parole Supervisor.”   N.J.A.C. 10A:71-6.11(b)(23).
    In addition to the general CSL conditions, “the member or
    board panel certifying parole release . . . may impose any other
    specific conditions of parole deemed reasonable in order to
    3 The current version of N.J.S.A. 2C:43-6.4(b), although
    referring to offenders subject to parole supervision for life,
    requires -- as did the earlier version -- that the conditions of
    a “special sentence” be “appropriate to protect the public and
    foster rehabilitation.”
    4 An offender who violates a specific or general condition of
    community supervision for life “is guilty of a crime of the
    third degree.” N.J.S.A. 2C:43-6.4(d).
    20
    reduce the likelihood of recurrence of criminal or delinquent
    behavior, including a requirement that the parolee comply with
    the Internet access conditions set forth in [N.J.S.A. 30:4-
    123.59(b)(2)].”   N.J.S.A. 30:4-123.59(b)(1); see also N.J.S.A.
    2C:43-6.4(f)(1); N.J.A.C. 10A:71-6.4, -6.11(b).      The setting of
    a specific condition must be “based on [the] prior history of
    the parolee or information provided by a victim.”     N.J.S.A.
    30:4-123.59(b)(1).   Requiring that a CSL offender’s prior
    history inform the imposition of Internet special conditions
    ensures that those conditions bear a reasonable relationship to
    promoting public safety and fostering rehabilitation.      Cf.
    N.J.S.A. 30:4-123.59(b)(2).
    If the District Parole Supervisor decides to impose
    additional special conditions, he must give “written notice” to
    the CSL offender and to the Parole Board.    
    Ibid. Importantly, “[a] special
    condition shall not be deemed effective until
    affirmed by the appropriate Board panel.”    N.J.A.C. 10A:71-
    6.11(k)(4).    The Board panel is required to advise the District
    Parole Supervisor within three working days whether it has
    affirmed the imposition of the special condition.     N.J.A.C.
    10A:71-6.11(k)(2).   The regulation does not provide the CSL
    offender with an opportunity to file a written submission to the
    Board panel.   The three-day timeframe in which the Board panel
    must act on a proposed modification of a special CSL condition,
    21
    evidently, does not contemplate input from the CSL offender.
    When appropriate, “the member or board panel certifying
    parole release” may set one or more of the following special
    conditions related to Internet access:
    (a) Prohibit the person from accessing or
    using a computer or any other device with
    Internet capability without the prior written
    approval of the court, except the person may
    use a computer or any other device with
    Internet capability in connection with that
    person’s employment or search for employment
    with the prior approval of the person’s parole
    officer;
    (b) Require the person to submit to periodic
    unannounced examinations of the person’s
    computer or any other device with Internet
    capability . . . ;
    (c) Require the person to submit to the
    installation on the person’s computer or
    device with Internet capability, at the
    person’s expense, one or more hardware or
    software systems to monitor the Internet use;
    and
    (d) Require the person to submit to any other
    appropriate   restrictions   concerning   the
    person’s use or access of a computer or any
    other device with Internet capability.
    [N.J.S.A.    30:4-123.59(b)(2);    see    also
    N.J.S.A. 2C:43-6.4(f)(1).]5
    Subsections (b), (c), and (d) represent monitoring conditions to
    5 Except for minor differences, N.J.S.A. 2C:43-6.4(f) and
    N.J.S.A. 30:4-123.59(b)(2) are almost identical. N.J.S.A.
    2C:43-6.4 speaks not only to the trial court’s authority to
    impose special conditions, but also to the Parole Board’s power
    to do so as well.
    22
    ensure that a CSL offender is using the Internet for legitimate
    purposes whereas subsection (a) represents a total ban on the
    use of any Internet-capable device for any purpose, subject to
    the employment exception at the discretion of the District
    Parole Supervisor.
    The statute’s structure, and common sense, suggests that
    Internet conditions should be tailored to the individual CSL
    offender, taking into account such factors as the underlying
    offense and any prior criminal history, whether the Internet was
    used as a tool to perpetrate the offense, the rehabilitative
    needs of the offender, and the imperative of public safety.
    Given the statute’s list of optional Internet conditions, the
    Legislature evidently did not intend that a total ban on
    Internet use should be deployed when less restrictive
    alternatives can achieve the goal of public safety and personal
    rehabilitation.
    VI.
    A.
    On September 19, 2012, J.I. signed a three-page form
    setting forth the general and specific conditions of his
    community supervision for life.     The one condition on the CSL
    form relevant to this appeal is the social networking condition.
    It reads:
    I shall refrain from using any computer and/or
    23
    device to create any social networking profile
    or to access any social networking service or
    chat room (including but not limited to
    MySpace, Facebook, Match.com, Yahoo 360) in my
    name or any other name for any reason unless
    expressly authorized by the District Parole
    Supervisor.
    In addition, J.I. acknowledged that he would “be subject to any
    special conditions . . . imposed by the District Parole
    Supervisor [and] affirmed by the appropriate Board panel.”
    (Emphasis added).
    At the time of J.I.’s second release from confinement, the
    social networking condition was the only restriction on his use
    of an Internet-capable device.   A Deputy Attorney General
    confirmed that point with J.I.’s attorney by email.    The
    District Parole Supervisor, therefore, was mistaken in his
    understanding that J.I. was never authorized to use the Internet
    upon his release.   Although he indicated otherwise to J.I., the
    District Parole Supervisor had no power to impose restrictions
    orally or without the approval of a Board panel.   Despite J.I.’s
    thirteen-month compliance with the Internet conditions attached
    to his CSL status, the District Parole Supervisor imposed
    dramatic restrictions after J.I. requested permission to access
    a professional networking site that he believed would improve
    his prospects for employment.    As a result, J.I. went from full
    access to the Internet, subject to the social networking
    restriction, to no access to the Internet, except for employment
    24
    purposes.   The District Parole Supervisor did not point to any
    conduct during J.I.’s thirteen-month CSL period to justify the
    newly imposed restrictions.   Instead, he justified the Internet
    ban based on J.I.’s visiting pornography websites more than
    three years earlier.
    With no apparent input from J.I., a Board panel affirmed
    the Internet ban except for employment purposes.   The timeline
    of events suggests that J.I.’s simple request for a relaxation
    of the social networking condition -- to allow access to
    LinkedIn -- set in motion the imposition of CSL conditions that
    banished him from nearly all of life’s activities on the
    Internet.
    J.I. appealed to the full Parole Board challenging the
    newly imposed special condition restricting his Internet access
    for employment purposes only.   He also requested a hearing.
    Ultimately, the near-total ban was transformed into a
    complete Internet ban.   Before and after J.I. filed his
    administrative appeal, he visited the websites of his church,
    his therapist, and other seemingly benign websites.   Those
    websites were not employment related and therefore accessing
    them was in violation of the new special condition.   Thereafter,
    the parole authorities barred J.I. from using the Internet for
    any purpose -- including employment-related purposes -- and from
    possessing any Internet-capable device.   A Parole Board panel
    25
    and then the full Parole Board affirmed that decision.   The
    Board denied J.I.’s request for a hearing.
    B.
    Although the reasonableness of Internet restrictions
    imposed on a CSL offender is a novel issue for this Court,
    federal courts, such as the United States Court of Appeals for
    the Third Circuit, have addressed Internet restrictions on
    supervised offenders with some frequency.6   Although the federal
    statute dealing with supervised release, 18 U.S.C.A. § 3583, is
    worded differently from New Jersey’s corollary CSL provisions,
    the principles governing the federal and state statutes are
    similar.   Under federal law -- as under state law -- “the
    primary purpose of supervised release is to facilitate the
    6 Pending before the United States Supreme Court is a
    constitutional challenge to a North Carolina criminal statute
    that prohibits sex offenders from accessing certain Internet
    websites. Packingham v. North Carolina, __ U.S. ___, 
    137 S. Ct. 368
    , 
    196 L. Ed. 2d 283
    (2016) (granting certiorari). The North
    Carolina statute at issue makes it a crime for any registered
    sex offender “to access a commercial social networking Web site
    where the sex offender knows that the site permits minor
    children to become members or to create or maintain personal Web
    pages on the commercial social networking Web site.” State v.
    Packingham, 
    777 S.E.2d 738
    , 743-44 (N.C. 2015) (quoting N.C.G.S.
    § 14-202.5). The North Carolina Court of Appeals held that the
    statute is “unconstitutional both on its face and as applied to
    defendant,” but the North Carolina Supreme Court reversed,
    holding that the statute is “constitutional in all respects” and
    does not violate the First Amendment. 
    Id. at 741.
    The criminal
    nature of the North Carolina statute distinguishes Packingham
    from the case before us.
    26
    integration of offenders back into the community rather than to
    punish them.”   
    Albertson, supra
    , 645 F.3d at 197 (citing U.S.
    Sentencing Comm’n, Federal Offenders Sentenced to Supervised
    Release 8-9 (2010)).    Moreover, conditions of supervised release
    under federal law must be “reasonably related” to federal
    sentencing factors and must involve “no greater deprivation of
    liberty than is reasonably necessary” to fulfill the statute’s
    purposes.    
    Id. at 196-97
    (citing United States v. Pruden, 
    398 F.3d 241
    , 248 (3d Cir. 2005)).
    Although our state’s supervised-release statutes are framed
    differently from their federal counterparts, nothing in the
    language of our statutes -- or in our jurisprudence -- suggests
    that CSL offenders may be subject to conditions that deprive
    them of their liberty when those conditions are not reasonably
    necessary to protect the public or foster their rehabilitation.
    To read our statutory scheme as allowing greater restrictions on
    the liberty of CSL offenders than are necessary would needlessly
    raise questions about its constitutionality.   Accordingly, we
    may gain insight by reviewing how our sister federal courts
    address the imposition of Internet restrictions on sex
    offenders.
    Third Circuit cases recognize that access to the Internet
    is “essential in modern life for legitimate purposes of
    communication, commerce, and information-gathering,” United
    27
    States v. Miller, 
    594 F.3d 172
    , 185 (3d Cir. 2010), and
    therefore an Internet-access condition of “supervised release
    must be supported by some evidence that the condition imposed is
    tangibly related to the circumstances of the offense, the
    history of the defendant, the need for general deterrence,” or
    similar penological concerns, ibid. (quoting 
    Voelker, supra
    , 489
    F.3d at 144).
    The Third Circuit has upheld “a complete ban on internet
    access, except with prior approval of probation,” when offenders
    “have used or have clearly demonstrated a willingness to use the
    internet as a direct instrument of physical harm.”   
    Albertson, supra
    , 645 F.3d at 197.   It affirmed a ten-year total Internet
    ban when an offender used the Internet to encourage an “online
    chat companion to abuse sexually a minor girl in front of a
    webcam,” 
    id. at 197-98
    (citing United States v. Thielemann, 
    575 F.3d 265
    , 268 (3d Cir. 2009), cert. denied, 
    558 U.S. 1133
    , 
    130 S. Ct. 1109
    , 
    175 L. Ed. 2d 291
    (2010)), and a three-year total
    ban when an offender used the “internet to communicate, arrange
    to meet, and have sexual relations with a minor girl,” 
    id. at 198
    (citing United States v. Crandon, 
    173 F.3d 122
    , 125 (3d
    Cir.), cert. denied, 
    528 U.S. 855
    , 
    120 S. Ct. 138
    , 
    145 L. Ed. 2d 118
    (1999)).
    In contrast, in cases where there was no direct link
    between Internet use and a “putative victim,” the Third Circuit
    28
    has ruled that a “blanket ban” is overbroad.       
    Ibid. (citation omitted). Thus,
    even in child pornography cases, the Third
    Circuit has declined to deny an offender “access to email or
    benign internet usage when a more focused restriction, limited
    to pornography sites and images, can be enforced by unannounced
    inspections of material stored on [the offender’s] hard drive or
    removable disks.”    
    Ibid. (quoting Miller, supra
    , 
    594 F.3d at
    186).
    In Albertson, a case involving a defendant convicted of
    possession of child pornography on a home computer, the Third
    Circuit struck down a special condition barring the use of any
    Internet-capable computer as overbroad.      
    Id. at 198-99.
      The
    circuit court did not minimize the serious harm caused by
    possessors of child pornography, but it determined that
    “inspections, coupled with the required installation of
    monitoring or filtering software, are reasonable methods of
    enforcing a more targeted internet restriction.”      
    Id. at 200.
    The Third Circuit concluded that “in a time where the daily
    necessities of life and work demand not only internet access but
    internet fluency, sentencing courts need to select the least
    restrictive alternative for achieving their sentencing
    purposes.”   
    Ibid. It therefore remanded
    to the district court
    to implement a more tailored scheme.       
    Ibid. C. 29 Informed
    by our statutory and regulatory scheme governing
    CSL offenders, and the federal cases cited, we cannot conclude
    that the Internet restrictions at issue were reasonably tailored
    to advance the goals of rehabilitation or public safety.     J.I.
    did not use the Internet as a means of committing the offenses
    for which he was placed on community supervision for life.
    Although J.I., while on mandatory parole supervision, visited
    pornography websites sometime before January 7, 2010, the record
    does not suggest that he ever visited a pornographic or illicit
    website or used the Internet in any unlawful way after his
    ultimate release from the ADTC in October 2012.    J.I. had been
    in compliance with his CSL conditions for thirteen months when
    the District Parole Supervisor and Parole Board panel imposed a
    near-total ban on Internet access.    Only after the entry of that
    near-total ban did J.I. violate the Internet conditions by
    visiting benign websites, such as those of his church and
    therapist.   We do not condone those violations because relief
    from overbroad or oppressive restrictions must be achieved
    through lawful means.   A CSL offender must abide by the special
    conditions of his supervision unless and until relief is
    granted.
    Nevertheless, we cannot ignore that the special conditions
    that have brought about this appeal were overbroad.    Legitimate
    concerns about J.I.’s potential abuse of the Internet could have
    30
    been addressed through less restrictive means that were
    available under N.J.S.A. 30:4-123.59(b)(2)(b), (c), and (d).
    Under these sections, a CSL offender may be required “to submit
    to periodic unannounced examinations” of any Internet-capable
    device, N.J.S.A. 30:4-123.59(b)(2)(b); to install a software
    monitoring system at his own expense, N.J.S.A. 30:4-
    123.59(b)(2)(c); and to accede to any other “appropriate
    restrictions” concerning the use of an Internet-capable device,
    N.J.S.A. 30:4-123.59(b)(2)(d).   Neither the District Parole
    Supervisor nor the Parole Board panel explained why those
    provisions were not acceptable alternatives to ensure public
    safety and the offender’s rehabilitation before prohibiting
    J.I.’s access to the Internet for all purposes unrelated to
    employment.
    Our review of the Parole Board’s determination is
    deferential in light of its expertise in the specialized area of
    parole supervision, and we must uphold findings that are
    supported by credible evidence in the record.   McGowan v. N.J.
    State Parole Bd., 
    347 N.J. Super. 544
    , 563 (App. Div. 2002).
    Judicial review, however, requires that we not blindly defer to
    an agency’s decision.   See Brady v. Dep’t of Pers., 
    149 N.J. 244
    , 256 (1997).   The justification for Internet restrictions
    must be based on “more than the caprice of a parole officer.”
    
    Jamgochian, supra
    , 196 N.J. at 246.    The parole authorities do
    31
    not have unbridled discretion to impose unnecessary or
    oppressive Internet conditions that do not advance a rational
    penological policy.   Arbitrary and unreasonable decisions of an
    administrative agency are not sustainable.    See 
    McGowan, supra
    ,
    347 N.J. Super. at 563.
    The Internet condition imposed by the District Parole
    Supervisor in December 2013 denying J.I. access to the Internet
    for any purpose unrelated to employment was unreasonable because
    it was not tied to criminal conduct, rehabilitation, or public
    safety.   Moreover, J.I.’s prior visits to pornographic websites
    and possession of pornographic material occurred before his re-
    incarceration and after he had complied for more than a year
    with his CSL terms.   The Parole Board had available less
    restrictive alternatives than a complete Internet ban to achieve
    its mission.
    Accordingly, the Internet condition placed on J.I. cannot
    be sustained on administrative law grounds.
    VII.
    We also conclude that J.I. was entitled to a reasonable
    opportunity to challenge the proposed imposition of the severely
    enhanced Internet restrictions, if only through written
    submissions to the Parole Board panel, and to a hearing in some
    form -- even if not an evidentiary one -- before the full Parole
    Board after the total Internet ban was imposed.
    32
    A CSL offender possesses protectible liberty interests, and
    the deprivation of such an interest implicates the minimal
    requirements of due process -- notice and an opportunity to be
    heard.   See 
    Jamgochian, supra
    , 196 N.J. at 239-41; see also Doe
    v. Poritz, 
    142 N.J. 1
    , 106 (1995).      “[W]henever an individual
    risks governmental exposure to a ‘grievous loss,’” even while
    under parole supervision, the right to due process attaches.
    State ex rel. D.G.W., 
    70 N.J. 488
    , 501-02 (1976) (quoting
    
    Morrissey, supra
    , 408 U.S. at 
    481, 92 S. Ct. at 2600
    , 
    33 L. Ed. 2d
    at 494).
    In 
    Jamgochian, supra
    , we held that a CSL offender was
    entitled to a Parole Board hearing to challenge the imposition
    of a seven-day-a-week, eleven-hour-a-day curfew that lasted
    sixteen 
    months. 196 N.J. at 241
    , 250-51.    We concluded -- after
    applying the balancing test set forth by the United States
    Supreme Court in Mathews v. Eldridge, 
    424 U.S. 319
    , 335, 96 S.
    Ct. 893, 903, 
    47 L. Ed. 2d 18
    , 33 (1976) -- that the enforced
    detention of a CSL offender in his own home, through a special
    parole condition imposed years after his release from prison,
    implicated a liberty interest triggering due process
    protections.7   
    Jamgochian, supra
    , 196 N.J. at 240-41.    A special
    7 In determining the “precise procedural protections mandated by
    due process in a particular case,” we apply the three-factor
    test set forth in Mathews v. Eldridge:
    33
    condition of supervised release that totally banishes an
    offender from the Internet and prohibits his possession of any
    Internet-capable device arguably isolates him from society more
    thoroughly than a partial curfew and therefore equally
    implicates a liberty interest.
    “Under the Mathews test, the individual’s liberty interest
    and the value of added procedural protections must be balanced
    against the State’s interest in maintaining a manageable parole
    system.”   
    Id. at 245.
      In Jamgochian, we acknowledged that the
    process due CSL offenders facing a curfew would depend on the
    circumstances of each case.   
    Id. at 247.
      For example, we noted
    that “[a] curfew that is imposed immediately upon a supervised
    offender’s release from prison may be distinguished from one
    imposed after the offender has lived in the community.”      
    Id. at 245
    n.8.   That is so because “[a] curfew imposed after an
    [F]irst, the private interest that will be
    affected by the official action; second, the
    risk of an erroneous deprivation of such
    interest through the procedures used, and the
    probable value, if any, of additional or
    substitute safeguards; and finally, the
    Government’s interest, including the function
    involved and the fiscal and administrative
    burdens that the additional or substitute
    procedural requirement would entail.
    [
    Jamgochian, supra
    ,   196  N.J.   at   240
    (alteration in original) (quoting 
    Mathews, supra
    , 424 U.S. at 
    335, 96 S. Ct. at 903
    , 47
    L. Ed. 2d at 33).]
    34
    offender has lived freely in society for some period of time
    must be related to conduct engaged in by the offender after his
    release.”   
    Ibid. That point is
    apposite here because J.I.
    complied for thirteen months with the Internet conditions set on
    his release date, and the Parole District Supervisor justified
    imposing extreme restrictions based on conduct that predated his
    release.
    We also recognized in Jamgochian that the Parole Board was
    authorized to impose a curfew on an emergent basis to ensure
    public safety before affording a CSL offender a hearing.       
    Id. at 247.
      That same principle holds true concerning an Internet ban.
    The case before us, however, did not present any exigency that
    required the delay of J.I.’s right to be heard in some
    meaningful way before imposition of the near-total ban.
    Because “due process is a flexible concept,” the level of
    process required will depend on a number of variables, including
    the timing of and justification for the Internet restriction,
    the severity and length of the restriction, whether facts are
    contested or uncontested, and whether credibility determinations
    must be made.   See 
    ibid. Requiring certain procedural
    protections to guard against the erroneous deprivation of a
    supervised offender’s liberty interest necessarily places an
    additional burden on the Parole Board.    
    Id. at 246.
      Although we
    require process to safeguard against arbitrary government
    35
    action, we will not mandate a regime that makes it impractical
    to impose an Internet restriction to protect the public or
    rehabilitate an offender.   See 
    ibid. As a point
    of reference, it bears noting that regular
    parolees are provided with the opportunity to submit written
    comments within fifteen days to a Board panel on an application
    to modify a condition of their parole.     N.J.A.C. 10A:71-6.6(e).
    The panel has forty-five days from receipt of an application to
    render a decision.   N.J.A.C. 10A:71-6.6(f).    The process
    afforded to regular parolees appears to exceed that provided to
    CSL offenders, who do not have a similar opportunity to provide
    written submissions to the Board panel reviewing their
    conditions.   Indeed, in the case of a CSL offender, the panel is
    required to act within three working days of a District Parole
    Supervisor’s decision.   N.J.A.C. 10A:71-6.11(k)(2).
    “[T]he balance of interests weighs in favor of giving a
    supervised offender the opportunity to respond in a meaningful
    way to” a near-total or absolute Internet ban imposed more than
    a year after the offender’s release from confinement.     See
    
    Jamgochian, supra
    , 196 N.J. at 246.     In the case of a Board
    panel’s review of a District Parole Supervisor’s imposition of
    stringent Internet restrictions, as here, due process will be
    satisfied by allowing the CSL offender “the opportunity to
    respond by letter with supporting attachments, such as
    36
    certifications or affidavits.”   See 
    id. at 247.
      The regulation,
    as written, does not contemplate input from the CSL offender.
    Allowing a CSL offender ten or fifteen days to file a written
    submission to a Board panel challenging a District Parole
    Supervisor’s modification of an Internet condition is a sensible
    accommodation to ensure the due process rights of a CSL offender
    are consonant with the Parole Board’s regulatory scheme.
    Now, we address the process necessary before the full
    Parole Board in the case before us.     J.I. is presently banned
    from having any access to the Internet and is threatened with
    arrest if he is in possession of an Internet-capable device.
    The absolute restriction on J.I.’s access to the Internet may
    undermine his rehabilitation and hinder his ability to succeed
    as a free agent in society.   Although J.I. has not alleged any
    factual disputes in the record that would suggest the need for
    an evidentiary hearing, he is able to submit certifications from
    his therapist and other relevant sources to the Board’s
    attention.   The circumstances of this case, however, call for
    more process.   Those circumstances include the fact that the
    parole authorities imposed more restrictive Internet conditions
    -- amounting to a near-total ban -- after J.I. had been
    compliant with his CSL conditions for thirteen months and that
    J.I.’s underlying conviction was unrelated to the Internet.
    J.I., personally and/or through his attorney, must be given an
    37
    opportunity to appear before the Board and be heard.   The
    additional process will not impose an undue administrative
    burden, and it may reduce the potential for an erroneous
    deprivation of a liberty interest.
    In the end, the additional process will serve the interests
    of both the Parole Board and J.I., for neither will benefit if a
    District Parole Supervisor arbitrarily and unreasonably imposed
    a near-total or absolute Internet ban.
    VIII.
    For the reasons expressed, we reverse the Appellate
    Division and remand to the Parole Board for proceedings
    consistent with this opinion.
    CHIEF JUSTICE RABNER and JUSTICES LaVECCHIA, PATTERSON,
    FERNANDEZ-VINA, SOLOMON, and TIMPONE join in JUSTICE ALBIN’S
    opinion.
    38