Exeter Hospital, Inc. v. Steadfast Insurance Company , 170 N.H. 170 ( 2017 )


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    THE SUPREME COURT OF NEW HAMPSHIRE
    ___________________________
    Rockingham
    No. 2015-0624
    EXETER HOSPITAL, INC.
    v.
    STEADFAST INSURANCE COMPANY
    Argued: October 19, 2016
    Opinion Issued: June 22, 2017
    Sheehan Phinney Bass & Green, PA, of Manchester (James Q. Shirley
    and Jason D. Gregoire on the brief, and Mr. Shirley orally), for the petitioner.
    McLane Middleton, Professional Association, of Manchester (Jeremy T.
    Walker and Nicholas F. Casolaro on the brief), and Chadbourne & Parke LLP, of
    Washington, D.C. (Joy L. Langford and Samantha Miller on the brief, and Ms.
    Langford orally), for the respondent.
    CONBOY, J. In this declaratory judgment proceeding, the petitioner,
    Exeter Hospital, Inc. (Exeter), appeals an order of the Superior Court
    (Anderson, J.) denying its motion for partial summary judgment as to the
    amount at which coverage is triggered under an umbrella policy (the policy)
    issued to Exeter by the respondent, Steadfast Insurance Company (Steadfast).
    We reverse and remand.
    The summary judgment record reflects the following pertinent facts. In
    the spring of 2011, Exeter hired a cardiovascular technician (technician) to
    work in its Cardiac Catheterization Laboratory (Lab). In October 2011, the
    technician became a full-time employee. In the spring of 2012, an outbreak of
    Hepatitis C infections among patients serviced by the Lab led investigators to
    discover that the technician had spread the virus to patients “through a
    clandestine drug diversion scheme.” The technician allegedly injected certain
    drugs into his body by way of intravenous needles. He then used the same
    needles on patients thereby infecting them with the Hepatitis C virus. The
    technician’s actions resulted in numerous lawsuits against Exeter by affected
    patients.
    During the relevant time period, Exeter was primarily insured through a
    Self-Insurance Trust Agreement (SIT), which provided professional liability
    coverage in the amount of $1 million per medical incident, with a $4 million
    annual aggregate cap. Exeter also maintained the policy with Steadfast, which
    provided excess health care professional liability coverage. The policy set the
    following limits on coverage: a specific loss limit of $20 million, a health care
    professional liability aggregate limit of $20 million, and a “Retained Limit” of
    $100,000.
    Section I.A.1 of the policy, titled “Coverage A – Health Care Professional
    Liability Insurance” (Coverage A), provides, in pertinent part, that Steadfast
    “will pay on behalf of the insured those sums that the insured becomes legally
    obligated to pay as damages because of injury caused by a medical incident to
    which this insurance applies.” (Bolding omitted.) It further provides that
    Steadfast “will pay only such damages that are in excess of the Retained Limit
    specified in Item 4. of the Declarations or that are in excess of the applicable
    underlying limit, whichever is greater.” (Bolding omitted.) The term “Retained
    Limit” is not specifically defined in the policy; however, the policy’s declarations
    list the “Retained Limit” as $100,000. “Applicable underlying limit” is defined
    as “the total of all available limits of insurance for the underlying insurance
    plus any alternative insurance.” (Bolding omitted.) “Underlying insurance
    means the policy or policies of insurance listed in the Schedule of Underlying
    Insurance, forming a part of this policy.” (Bolding omitted.) “Alternative
    insurance means any type of self-insurance or other mechanisms by which an
    insured arranges for funding of legal liabilities and is listed in the Schedule of
    Underlying Self-Insurance.” (Bolding omitted.) It is undisputed that Exeter
    maintained only alternative insurance — the SIT.
    In August 2013, after Exeter had paid approximately $3 million in claims
    through the SIT, Steadfast accepted Exeter’s tender of the defense of the
    remaining claims. In doing so, Steadfast informed Exeter that “each claimant
    constitutes a separate medical incident.” Steadfast further stated that, once
    Exeter’s $4 million aggregate limit was exhausted, it would “pay only such
    damages that are in excess of the Retained Limit of $100,000. The Retained
    2
    Limit is the minimum amount for which Exeter is liable for each and every
    claim, following exhaustion.” When Exeter paid out its $4 million annual
    aggregate under the SIT, Steadfast notified Exeter that:
    As Exeter has now exhausted its self-insurance aggregate
    limit of $4,000,000.00 there no longer exists an applicable
    underlying limit (because the underlying self-insurance is
    exhausted) to be compared to the Retained Limit for purposes of
    determining “whichever is greater.” Thus, for purposes of
    determining what portion of damages Steadfast is obligated to
    reimburse in connection with damages for a medical incident that
    are incurred post-exhaustion of the self-insured aggregate, the
    Retained Limit is necessarily the trigger as exhaustion of the
    underlying self-insurance means there is no longer an applicable
    underlying limit to compare to the Retained Limit.
    (Bolding omitted.) Thus, Steadfast maintained that it would pay damages only
    in excess of the $100,000 retained limit for each medical incident.
    In May 2014, Exeter filed this declaratory judgment proceeding, seeking
    a declaration that it is not required to pay the “$100,000 retained limit per
    claim for those claims that settle or that are reduced to judgment after August
    1, 2013.” Exeter also asserted a breach of contract claim against Steadfast,
    arguing that it is entitled to recovery of excess payments from Steadfast
    “because the writs brought against Exeter assert claims that constitute a single
    ‘medical incident’” and, therefore, Exeter should only have “been required to
    satisfy the single $1.0 million limit of its self[-]insurance in order to trigger
    Steadfast’s obligations of defense and indemnification.” Subsequently, Exeter
    moved for partial summary judgment on its request for a declaratory judgment,
    arguing that, pursuant to the policy, once it paid its $4 million annual
    aggregate, it did not have to pay the retained limit amount of $100,000 for each
    remaining claim. Steadfast objected.
    Following a hearing, the trial court denied Exeter’s motion. The court
    identified “[t]he crux of the dispute between the parties” as being the
    interpretation of the clause in Coverage A limiting Steadfast’s liability to the
    “excess over the greater of the retained limit [or] the applicable underlying
    limit.” The court then interpreted the term “applicable underlying limit” as
    being a variable amount “dependent on the actual coverage remaining under
    [the] other [limits of] insurance,” here, the limits of the SIT. Because Exeter
    had paid out the limits of the SIT, the court found that the “applicable
    underlying limit” was zero, thereby rendering the $100,000 retained limit
    greater than the “applicable underlying limit.” Thus, the court determined
    that, pursuant to Coverage A, Steadfast is required “to pay damages in excess
    of $100,000 for each medical incident.” Exeter sought reconsideration of the
    court’s order, which the court denied.
    3
    In September 2015, the court approved the parties’ stipulation for entry
    of final order regarding all remaining issues, thereby dismissing Exeter’s claim
    that it is entitled to recovery because the actions against it constituted a single
    medical incident requiring it to satisfy only its $1 million self-insured obligation
    rather than its $4 million annual aggregate obligation. This appeal followed.
    In reviewing a trial court’s summary judgment ruling, we consider the
    affidavits and other evidence, and all inferences properly drawn from them, in
    the light most favorable to the non-moving party. Rivera v. Liberty Mut. Fire
    Ins. Co., 
    163 N.H. 603
    , 606 (2012). “If our review of the evidence does not
    reveal a genuine issue of material fact, and if the moving party is entitled to
    judgment as a matter of law, we will affirm the trial court’s decision.” Amica
    Mut. Ins. Co. v. Mutrie, 
    167 N.H. 108
    , 111 (2014) (quotation omitted). We
    review the trial court’s application of law to the facts de novo. 
    Rivera, 163 N.H. at 606
    .
    “In a declaratory judgment action to determine the coverage of an
    insurance policy, the burden of proof is always on the insurer, regardless of
    which party brings the petition.” Cogswell Farm Condo. Ass’n v. Tower Group,
    Inc., 
    167 N.H. 245
    , 248 (2015) (quotation omitted). The interpretation of
    insurance policy language is a question of law for this court to decide. Bartlett
    v. Commerce Ins. Co., 
    167 N.H. 521
    , 530 (2015). “The fundamental goal of
    interpreting an insurance policy, as in all contracts, is to carry out the intent of
    the contracting parties.” 
    Id. (quotation omitted).
    To discern the parties’ intent,
    we begin with an examination of the insurance policy language. 
    Id. In interpreting
    policy language, we look to the plain and ordinary meaning of the
    policy’s words in context. 
    Id. We construe
    the terms of the policy as would a
    reasonable person in the position of the insured based upon more than a
    casual reading of the policy as a whole. 
    Id. at 530-31.
    This is an objective
    standard. Great Am. Dining v. Philadelphia Indem. Ins. Co., 
    164 N.H. 612
    , 616
    (2013). Where an insurance policy’s language is reasonably susceptible of
    more than one interpretation, however, and one reasonable interpretation
    favors coverage, we construe the ambiguity against the insurer and in favor of
    coverage in order to honor the reasonable expectation of the policyholder.
    State Farm Mut. Ins. Co. v. Pitman, 
    148 N.H. 499
    , 501 (2002). “The doctrine
    that ambiguities in an insurance policy must be construed against the insurer
    is rooted in the fact that insurers have superior understanding of the terms
    they employ.” 
    Id. (quotation omitted).
    Exeter argues that the trial court erred by finding that, after it has
    satisfied the $4 million aggregate limit of its self-insurance, it is required to pay
    the retained limit of $100,000 for each claim before Steadfast will provide
    coverage. It contends that Coverage A “requires Exeter to pay either the
    amount of its alternative insurance (the limit of the SIT) or the retained limit,
    [but] not both.” (Bolding omitted.) Because the $4 million aggregate limit of
    4
    the SIT is greater than the $100,000 retained limit, Exeter maintains that it
    has to pay only the $4 million limit and, thereafter, Steadfast will be
    responsible for coverage under the policy.
    The policy language at issue here, Coverage A, provides that Steadfast
    will pay on behalf of the insured those sums that the insured
    becomes legally obligated to pay as damages because of injury
    caused by a medical incident to which this insurance applies. We
    will pay only such damages that are in excess of the Retained Limit
    specified in Item 4. of the Declarations or that are in excess of the
    applicable underlying limit, whichever is greater.
    The first sentence of Coverage A explains that Steadfast will insure against
    damages resulting from injury caused by a medical incident to which the policy
    applies.
    The second sentence provides that Steadfast will “pay only such damages
    that are in excess of the Retained Limit specified in Item 4. of the Declarations
    or that are in excess of the applicable underlying limit, whichever is greater.”
    (Bolding omitted). The use of the disjunctive “or” in this provision establishes
    two alternative triggering points for coverage — when damages are in excess of
    the retained limit, here, $100,000, or when damages are in excess of the
    applicable underlying limit. Cf. Appeal of Niadni, Inc., 
    166 N.H. 256
    , 261
    (2014) (explaining that use of disjunctive in statute means only one of two
    alternatives need be shown); Unit Owners Assoc. of Summit Vista v. Miller, 
    141 N.H. 39
    , 45 (1996) (finding that use of disjunctive “or” in New Hampshire
    Consumer Protection Act manifests clear intent to award multiple damages for
    either knowing or willful acts); Legacy Vulcan Corp. v. Superior Court, 110 Cal.
    Rptr. 3d 795, 804 (Ct. App. 2010) (interpreting “retained limit” in policy’s
    insuring agreement, which was defined “as the greater of the limits of liability
    in the ‘underlying insurance listed in Schedule A plus the applicable limits of
    any other underlying insurance collectible by the Insured’” or “the amount (i.e.,
    $100,000) specified in the declarations as to [insured’s] liability ‘not within the
    terms of the coverage of the underlying insurance listed in Schedule A’” as
    meaning that insurer had no indemnity obligation “unless and until all
    underlying insurance [had] been exhausted or if there [was] no coverage for the
    claim under any of the Schedule A policies, and the total policy limits of all
    ‘other’ collectible underlying insurance [did] not exceed $100,000, then
    [insurer’s] indemnity obligation shall be limited to amounts in excess of
    $100,000” (ellipsis omitted)).
    Whether the “Retained Limit” or the “applicable underlying limit” applies
    will necessarily depend upon “whichever [limit] is greater.” (Bolding omitted.)
    Accordingly, as the trial court explained, to determine the extent of coverage
    5
    when there are damages because of injury caused by a medical incident, “the
    parties must assess whether the retained limit or applicable underlying limit
    applies,” which in turn, requires an examination of the value of the applicable
    underlying limit.
    As defined in the policy, “[a]pplicable underlying limit means the total of
    all available limits of insurance for the underlying insurance plus any
    alternative insurance.” (Bolding omitted.) It is undisputed that Exeter did not
    maintain underlying insurance, but instead had alternative insurance. The
    policy defines “[a]lternative insurance” to mean “any type of self-insurance or
    other mechanisms by which an insured arranges for funding of legal liabilities
    and is listed in the Schedule of Underlying Self-Insurance.” The policy further
    defines “[s]elf insured retention” as
    any amounts listed on the Schedule of Underlying Self Insurance,
    forming a part of this policy. It is the amount the insured must
    pay, including underlying expenses, for each claim before we will
    pay claims for which insurance is provided under the applicable
    coverage, subject to the terms and conditions of this policy.
    (Emphasis added; bolding omitted.) The policy’s schedule of underlying self-
    insurance lists Exeter’s SIT limits of $1 million per medical incident and $4
    million aggregate for the annual policy period.
    Exeter argues that nothing in the language of Coverage A demonstrates
    “that [the] applicable underlying limit is not exactly what it says, a limit,” but
    instead “reduces as Exeter pays claims such that it becomes less than the
    $100,000 retained limit.” (Bolding omitted.) Exeter maintains that “alternative
    insurance” does not become unavailable for purposes of the “whichever is
    greater” comparison in Coverage A because the use of the word “any” before the
    phrase “alternative insurance” in the definition of “applicable underlying limit”
    disconnects the phrase “the total of all available limits of insurance for the
    underlying insurance” from the phrase “alternative insurance.” (Bolding
    omitted.)
    Exeter further contends that “[a]bsent a clear definition of ‘Retained
    Limit’ [in Coverage A] and of the words ‘available limits’” used in the definition
    of “applicable underlying limit,” “a reasonable insured would not understand
    the retained limit [referenced in Coverage A] to serve as a per-case deductible
    upon satisfaction of the self-insured retention.” It maintains that a reasonable
    person in its position would not understand that the words “available limits” in
    the definition of “applicable underlying limit” means the amount of insurance
    remaining after the insured has paid out the limits of its alternative insurance.
    It asserts that, had Steadfast meant for its alternative insurance to constitute a
    variable amount that decreases as the insured pays out claims, it could have
    6
    “defined ‘available limits’ to mean ‘the amount of the underlying insurance after
    being reduced by the payment of claims.’” Cf. Donald B. MacNeal, Inc. v. Inter.
    Fire & Cas., 
    477 N.E.2d 1322
    , 1325 (Ill. App. Ct. 1985) (concluding that
    language in excess insurance policy stating that insurer would indemnify “the
    insured for ‘the ultimate net loss in excess of the retained limit,’ where
    ‘retained limit’ was defined as ‘the total of the applicable limits of the
    underlying policies’” meant that “excess insurer would pay for losses in excess
    of a fixed amount, the primary policy limits” in contrast to “‘amount
    recoverable’” language, which could “be interpreted as a variable amount which
    depends on the actual amount recoverable from the primary insurer, not the
    fixed policy limits”).
    Exeter cites section VII.W of the policy to support its interpretation of the
    policy. Section VII.W provides that Steadfast will not pay damages under the
    policy “until the insured, or the insured’s underlying insurer has paid or is
    legally obligated to pay the full amount of the Underlying Limits of Insurance,
    Underlying Self-Insurance or Retained Limit.” (Bolding omitted.) Exeter
    contends that “[w]hen considered with [Coverage A], a reasonable person in
    Exeter’s position would conclude that Steadfast’s coverage is triggered after
    Exeter has exhausted either the aggregate limits of its SIT or payment of the
    retained limit, not both.” Cf. Goodyear Tire & Rubber Co. v. Travelers Cas. and
    Surety Co., Civil Action No. 13–00256, 
    2014 WL 7338717
    , at *2 (W.D. Pa. Dec.
    22, 2014) (stating that policy defined “retained limit” as “the greater of (1) the
    total amount of the applicable limits of liability of any underlying insurance or
    (2) the deductible amount stated in Item 4 of the declarations” and explaining
    that because the amount of applicable underlying limits of liability of
    underlying insurance was “higher than the generally applicable deductible of
    $100,000 specified in Item 4 of the declarations, this deductible was irrelevant
    to the determination of coverage for” specified damages under the policy
    (quotations omitted)).
    Steadfast, on the other hand, argues that the word “available” as used in
    the definition of “applicable underlying limit,” means the amount of underlying
    insurance and alternative insurance when “the damages for a medical incident
    are incurred.” It contends that, here, because Exeter’s alternative insurance
    “contains an aggregate limit, the coverage it provides can be exhausted.” It
    maintains that, because the $4 million aggregate limit has “been exhausted
    due to payment of claims,” that limit is “no longer ‘available’” within the
    meaning of “applicable underlying limit” and, therefore, the “applicable
    underlying limit” is zero. Steadfast maintains that the “applicable underlying
    limit” must be interpreted as a variable amount because otherwise the
    “Retained Limit” and the “whichever is greater” language in Coverage A would
    be rendered meaningless. (Bolding omitted.)
    Steadfast further argues that defining the “applicable underlying limit” as
    “a fixed number that is never subject to reduction or exhaustion for purposes
    7
    of comparison to the retained limit is contradicted by other provisions in the”
    policy. Specifically, it cites section II.E, which provides that “[a]ny self insured
    retention amount listed on the Schedule of Underlying Self-Insurance is eroded
    or exhausted only by the actual payment of claims that would be insured by
    the provisions of this policy.” (Bolding omitted.) Steadfast also cites section
    VII.L.2.b, which states that, during the policy period, the insured agrees “[t]hat
    the applicable underlying limit will be maintained except for any reduction or
    exhaustion of limits by payment of claims covered by alternative insurance or
    underlying insurance.” (Bolding omitted.) Steadfast also asserts that the
    “differing retention language utilized in” the insuring agreements for Coverage
    B and Coverage C evince that Coverage A “expressly provides that where the
    designated underlying coverage (‘the applicable underlying limit’) is no longer
    available and thus exhausted below $100,000, the separate $100,000 Retained
    Limit applies.”
    In addition, Steadfast points to the trial court’s notation that section
    VII.A, governing appeals, “provide[s] further support that Exeter’s alternative
    insurance is [a] variable amount.” Section VII.A provides, in pertinent part,
    that “[i]n the event you or any underlying insurer elects not to appeal a
    judgment in excess of the amount of the applicable underlying limit, we may
    elect to appeal at our expense.” (Bolding omitted.) In doing so, Steadfast
    suggests that, if the “applicable underlying limit” is a static amount, it would
    never be able to appeal a judgment less than the “applicable underlying limit”
    despite its potential liability.
    Exeter disputes Steadfast’s argument that the retained limit and the
    “‘whichever is greater’” language in Coverage A are rendered meaningless if the
    “‘applicable underlying limit’” is defined as a fixed amount in this case. Exeter
    contends that “the policy form used for [it] was setup so that it could be
    adapted to insureds in different circumstances,” including when the insured
    has underlying insurance. Thus, it maintains that conceivably there are
    circumstances in which the “‘applicable underlying limit’” would be zero
    because the underlying insurance would not apply and, as a result, the
    retained limit in Coverage A would be greater than the “‘applicable underlying
    limit’” and, therefore, the retained limit would apply.
    Exeter further contends that “[t]he fact that other provisions reference
    ‘erosion’ or ‘exhaustion’ of alternative insurance does not contradict [its]
    position.” (Italics and capitalization omitted.) Exeter asserts that nothing in
    these provisions “tie[s] the concept of reduction, erosion, or exhaustion to the
    concept of unavailability.” Rather, Exeter argues that sections II.E and
    VII.L.2.b “simply reaffirm that [it] is required to satisfy its $4.0 million
    aggregate limit before Steadfast’s umbrella coverage is triggered” — “an issue
    separate and distinct from whether Exeter is required to pay a $100,000 per-
    claim retained limit” under Coverage A after it has paid out its aggregate limit.
    8
    Cf. Royal Surplus Lines Ins. Co. v. Delta Health Group, Inc., No. 3:03CV419–
    RS, 
    2006 WL 167565
    , at *5 (N.D. Fla. Jan. 23, 2006) (stating that “[t]he word
    ‘covered’ in the context of defining ‘retained limit’ is wholly independent of
    whether the actual underlying limit is exhausted”). Exeter further contends
    that Coverages B and C “apply to insureds in different circumstances” than
    that found in Coverage A. It, therefore, maintains that the language in those
    coverage provisions should not dictate how we interpret Coverage A.
    We conclude that the foregoing arguments demonstrate a “reasonable
    disagreement between the contracting parties leading to at least two
    interpretations of the [policy’s] language,” Newell v. Markel Corp., 
    169 N.H. 193
    , 197 (2016) (quotation and brackets omitted). Although we do not agree
    with every underlying argument pressed by Exeter, we conclude that its overall
    argument regarding the interpretation of Coverage A is reasonable. We
    conclude that Coverage A could reasonably be construed as providing that once
    Exeter has paid out the $4 million aggregate limit of its alternative insurance,
    Steadfast becomes liable for “those sums that [Exeter] becomes legally
    obligated to pay as damages because of injury caused by a medical incident to
    which” the policy applies. (Bolding omitted.) Cf. General Star Indem. v.
    Superior Court, 
    55 Cal. Rptr. 2d 322
    , 326 (App. Ct. 1996) (explaining that once
    insured had exhausted aggregate limit of self-insured retention, insurance
    under excess policy would “cover any additional claims from dollar one”). This
    interpretation is further supported by the purpose of an umbrella policy. See
    CNA Ins. Co. v. Hartford Ins. Co., 
    129 N.H. 243
    , 248 (1987) (explaining that
    umbrella coverage is designed “to pick up where primary coverages end”
    (quotation omitted)); see also 4 New Appleman on Ins. L. Libr. Ed. § 24.02[3], at
    24-17 (Dec. 2010) (“An umbrella policy is thus a ‘gap filler’; by design it
    provides first dollar coverage where a primary policy and an excess policy do
    not.” (footnote omitted)).
    Steadfast, however, also offers a plausible interpretation, i.e., that once
    Exeter has paid out the $4 million aggregate limit of its alternative insurance,
    coverage will not be triggered under Coverage A until Exeter’s “damages
    because of injury caused by a medical incident to which” the policy applies
    exceed the $100,000 retained limit. (Bolding omitted.) Accordingly, because
    we conclude that Coverage A is subject to more than one reasonable
    interpretation, and one of those interpretations provides coverage, an
    ambiguity exists that will be construed in favor of Exeter. See Great Am. Ins.
    Co. v. Christy, 
    164 N.H. 196
    , 203 (2012) (“In view of the ambiguity, we will
    read the policy against the insurer in order to honor the reasonable
    expectations of the policyholder.” (quotation omitted)).
    Because we rule in favor of Exeter, we need not address the other
    arguments Exeter raises on appeal.
    9
    Finally, Exeter has moved for leave to file notice of additional authority.
    Steadfast objects. Because our ruling today does not rely upon the authority
    cited by Exeter, we decline to rule upon Exeter’s motion as it is moot.
    Reversed and remanded.
    DALIANIS, C.J., and HICKS and BASSETT, JJ., concurred; LYNN, J.,
    concurred specially.
    LYNN, J., concurring specially. I agree with the majority that the
    umbrella insurance policy here at issue is ambiguous and that one reasonable
    construction of the policy supports the insured’s contention that, after it has
    exhausted the $4 million aggregate amount of underlying self-insurance that
    the policy requires it to maintain, the insurer is required to pay, within its
    policy limits, all claims incurred by the insured without regard to the $100,000
    retained limit. However, because I arrive at this conclusion based on an
    analysis that differs from that employed by the majority, I write separately to
    explain my reasoning.
    Exeter argues that the word “available” in the definition of “applicable
    underlying limit” modifies the phrase “underlying insurance,” but that it does
    not modify the phrase “alternative insurance.” (Bolding omitted.) Exeter
    contends that the use of the determiner “any” before “alternative insurance”
    disconnects the phrase “the total of all available limits of insurance for the
    underlying insurance” from the phrase “alternative insurance.”1 (Bolding
    omitted.) Exeter, therefore, maintains that “alternative insurance” does not
    become “unavailable” for purposes of the “whichever is greater” comparison in
    Coverage A. (Bolding omitted.) Because the Self-Insurance Trust Agreement
    (SIT) limits constitute “alternative insurance” within the meaning of “applicable
    underlying limit,” and because, in its view, alternate insurance does not
    become unavailable as Exeter paid claims from the SIT, Exeter contends that
    the value of the “applicable underlying limit” is $4 million. (Bolding omitted.)
    Steadfast counters that the word “available” modifies the phrase “limits
    of insurance,” which includes both the limits of “underlying insurance” and the
    limits of “alternative insurance.” (Bolding omitted.) Steadfast argues that, as
    used in the definition, the word “available” means the amount of underlying
    insurance and alternative insurance when “the damages for a medical incident
    are incurred.” It contends that, because the SIT limits “have been exhausted
    due to payment of claims . . . those [limits] are no longer ‘available’” within the
    1 I note that, in the trial court, Exeter claimed that it was the word “plus,” rather than the word
    “any,” which disconnected “available” from “alternative insurance.” Because of this change,
    Steadfast maintains that Exeter’s argument is not preserved. Because I see little substantive
    difference between Exeter’s argument regardless of whether “any” or “plus” is relied upon as the
    alleged disconnector, I assume for purposes of this appeal that Exeter’s argument is preserved.
    10
    meaning of “applicable underlying limit” and, therefore, the “applicable
    underlying limit” is zero.
    I agree with Steadfast that the word “available” in the definition of
    “[a]pplicable underlying limit” modifies the phrase “limits of insurance,” which
    refers to both “underlying insurance” and “alternative insurance.” (Bolding
    omitted.) I also agree with Steadfast that use of the term “available” signifies
    that the insurance to which it applies (the “underlying insurance” and the
    “alternative insurance”) must actually be accessible and capable of providing
    coverage for the incident, which is not the case when some or all of said
    insurance has been exhausted through the payment of claims. See Webster’s
    Third New International Dictionary 150 (unabridged ed. 2002) (defining
    “available,” as relevant here, to mean “VALID,” “such as may be availed of :
    capable of use for the accomplishment of a purpose,” and “that is accessible or
    may be obtained”). Thus, I disagree with Exeter that the “applicable underlying
    limit” is a fixed amount (in this case $4 million) that does not decline as claims
    are paid from the SIT. Indeed, if literally applied in this manner, i.e., as an
    amount that is not exhausted and reduced as claims are paid from the SIT,
    coverage would never be available under the umbrella policy except when the
    particular medical incident at issue generated a claim that itself exceeded $4
    million; for any claim that did not exceed $4 million, the “applicable underlying
    limit” would be the fixed amount of $4 million regardless of whether Exeter had
    exhausted the SIT through payment of other claims. In other words, Exeter’s
    construction of the policy language would effectively convert the $4 million
    annual aggregate limit into a $4 million per medical incident limit, which is
    clearly at odds with the way in which the policy is intended to operate (since
    such construction would render the $1 million per medical incident limit
    superfluous). See Int’l. Surplus Lines Ins. Co. v. Mfgs. & Merchants. Mut. Ins.
    Co., 
    140 N.H. 15
    , 19 (1995) (“we will not presume language in a policy to be
    mere surplus”). This of course is not the result for which Exeter advocates, yet
    it is the result that logically follows under Exeter’s construction of the policy.
    Exeter offers what it contends is a reasonable explanation for why the
    policy would differentiate between “underlying insurance” and “alternative
    insurance,” by requiring that the former be “available” while the latter need not
    be. Under its view, an umbrella policyholder who has purchased “underlying
    insurance” has protected itself by doing so, and therefore requiring that the
    retained limit apply even when such coverage has been exhausted incentivizes
    the insured to act carefully post-exhaustion because it still has “skin in the
    game.” In contrast, according to Exeter, an umbrella policyholder who self-
    insures for amounts below the level when umbrella insurance becomes
    available has already expended substantial sums of its own monies and
    therefore has no need to demonstrate additional “skin in the game” as to post-
    exhaustion claims. (Quotation omitted.) I find this argument unpersuasive.
    First, Exeter has not identified any explicit language in the policy that reflects a
    purpose to draw the level-of-skin-in-the-game distinction between “underlying
    11
    insurance” and “alternative insurance” that it urges. As the trial court
    explained:
    Coverage A makes no distinction between types of insurance; it
    speaks in terms of the applicable underlying limit, which is a
    combination of both underlying and alternative insurance
    coverages. Given that a single phrase is used to describe the
    nature and extent of coverage under Coverage A, the only
    reasonable interpretation is that both types of insurance are to be
    treated the same.
    Moreover, I agree with the trial court’s reasoning that, insofar as the
    purpose of the retained limit is to incentivize the policyholder to act carefully,
    “that purpose is not furthered by discharging all liability from the insured once
    he or she reaches the limits of self-insurance” because, regardless of what it
    may have paid to settle past claims, “[w]ithout any possible liability, Exeter
    would have no continuing incentive once it reached its self-insurance limits.”2
    The trial court’s conclusion that the “applicable underlying limit,” which
    includes “alternative insurance,” is a variable amount that is reduced as claims
    are paid is also supported by other provisions of the policy. Section II.E of the
    policy states that “[a]ny self insured retention amount . . . shall be considered
    eroded or exhausted only by the actual payment of claims . . . .” (Bolding
    omitted; emphasis added.) Section VII.L.2.b requires Exeter to maintain the
    “applicable underlying limit” “except for any reduction or exhaustion of limits
    by payment of claims covered by alternative insurance or underlying
    insurance.” (Bolding omitted; emphasis added.) Section VII.A provides that,
    “In the event you [the insured] . . . elect[] not to appeal a judgment in excess of
    the amount of the applicable underlying limit, we [Steadfast] may elect to
    appeal at our expense.” (Bolding omitted.) As the trial court aptly observed,
    this last provision would lead to an absurd result under Exeter’s construction
    of the policy because it would mean that, if Exeter exhausted the alternative
    insurance limits of $1 million per medical incident/$4 million annual
    aggregate, Steadfast would be unable to appeal judgments in an amount less
    than those limits notwithstanding its liability, post-exhaustion, for such
    judgments.
    The terms of Coverage B of the policy also support the trial court’s
    interpretation of Coverage A. Coverage B provides umbrella liability insurance
    for claims not involving health care professional liability. The pertinent
    2 The trial court also observed that, at least arguably, a self-insured institution that has expended
    a significant sum of its own funds (here, $4 million) in payment of claims would have less
    incentive to expend additional funds on measures to reduce the possibility of medical incidents for
    which it no longer would have potential liability, due to coverage by the umbrella policy, than
    would an organization that did not have to make such expenditures because it had underlying
    insurance coverage.
    12
    provision of Coverage B states that Steadfast “will pay only such damages that
    are in excess of the Retained Limit specified in Item 4. of the Declarations or
    that are in excess of the amount payable by alternative insurance as listed in
    the Schedule of Underlying Self-Insurance, whichever is greater.” Although
    Exeter appears to suggest that the use of the term “payable” in Coverage B,
    rather than “available” as in Coverage A, shows that, unlike in Coverage A, in
    Coverage B the alternative insurance does reduce as claims are paid, I am not
    persuaded that this difference in terminology was intended to draw such a
    distinction. In the context used here, I conclude that “available” and “payable”
    are merely alternative ways of indicating that the underlying coverage must
    actually be in existence and able to satisfy the claim at the time it is made. In
    fact, Exeter’s argument on this point is inconsistent with its acknowledgment
    that, at least with respect to “underlying insurance,” the use of the term
    “available” requires a reduction in the amount of such insurance as claims are
    paid. The more important point, in my view, is that under Coverage B, which
    applies in situations in which “alternative insurance,” that is, self-insurance,
    provides the only form of underlying coverage, the policy nonetheless requires
    that the greater of the unexhausted self-insurance or the retained limit be
    satisfied before Steadfast becomes obligated to pay. Exeter offers no plausible
    explanation for why the policy would require exhaustion of the greater of these
    limits in the case of Coverage B, but not in the case of Coverage A.
    Although the arguments discussed above are supportive of Steadfast’s
    position that the “applicable underlying limit” is a variable amount that
    reduces as claims are paid, acceptance of this construction does not end our
    inquiry because it does not address Exeter’s contention that the policy is
    ambiguous. Specifically, it does not answer the question of whether the policy
    contemplates that claims to which “underlying insurance” and/or “self-
    insurance” apply are the same claims to which the retained limit is intended to
    apply. As explained below, I conclude that the terms of the policy are
    ambiguous on this point.
    Steadfast’s position on this issue is straightforward: it asserts that
    because the “whichever is greater” language found in Coverage A requires a
    comparison between the “applicable underlying limit,” on the one hand, and
    the retained limit, on the other, both limitations on its coverage must apply to
    the same claims. In other words, Steadfast argues that if the category of
    claims covered by “the applicable underlying limit” and by the retained limit
    were intended to be mutually exclusive there would be no need to require a
    comparison between the two. This is a reasonable argument.
    The problem for Steadfast, however, is that another provision of the
    policy does not call for the comparison between the “applicable underlying
    limit” and the retained limit. Under the “Conditions” section of the policy,
    section VII.W does not contain the “whichever is greater” language found in the
    13
    section I “Insuring Agreements” that contains Coverage A. Rather, section
    VII.W states: “Coverage under this policy will not apply until the insured, or the
    insured’s underlying insurer has paid or is legally obligated to pay the full
    amount of the Underlying Limits of Insurance, Underlying Self-Insurance or
    Retained Limit.” (Bolding omitted.) The absence of comparison language in
    section VII.W contradicts the language of section I.A, and could reasonably be
    understood by an insured to mean that the claims to which underlying
    coverage applies are not the same as those to which the retained limit applies.3
    See Kelly v. Prudential Prop. & Cas. Ins. Co., 
    147 N.H. 642
    , 643 (2002) (“When
    an ambiguity arises from conflicting provisions of a policy, we resolve the
    inconsistency in favor of the insured.”). For example, Exeter points out that
    there may be circumstances in which a claim does not fall within the
    “underlying insurance,” and that, in such circumstances, the retained limit
    serves the useful function of acting as a deductible that must be satisfied
    before the umbrella policy provides coverage. Although the retained limit in
    this policy is not specifically defined so as to be limited in application to losses
    not covered by “underlying insurance,” as is the case with respect to the
    policies at issue in the authorities upon which Exeter relies, see U.S. Fire Ins.
    Co. v. Charter Financial Group, 
    851 F.2d 957
    , 959 (7th Cir. 1988); Zurich Ins.
    Co. v. Heil Co., 
    815 F.2d 1122
    , 1124 (7th Cir. 1987); Gulezian v. Lincoln Ins.
    Co., 
    506 N.E.2d 123
    , 124 (Mass. 1987); Morbark Industries, Inc. v. Western
    Emp. Ins., 
    429 N.W.2d 213
    , 215 (Mich. Ct. App. 1988); U.S. Fire Ins. Co. v.
    Coleman, 
    754 S.W.2d 941
    , 943 (Mo. Ct. App. 1988), if Steadfast desired the
    retained limit to apply to both claims that fall within underlying coverage and
    those that do not, it bore the responsibility to draft the policy with language
    sufficient to eliminate any reasonable construction to the contrary.
    At least two other provisions of the policy also can reasonably be read to
    support the view that the retained limit was not intended to apply to claims
    that are covered by “underlying insurance” or “alternative insurance.” First,
    section III.A.1 gives Steadfast “the duty to assume control of the investigation
    and defend and settle any claim to which this insurance applies . . . [u]nder
    Coverage A . . . , when damages are sought for a medical incident . . . to which
    no underlying insurance or alternative insurance applies.” (Bolding omitted;
    emphasis added.) Second, section VII.C provides:
    3 It must also be noted that if the retained limit is construed as applying to the same claims to
    which underlying insurance/self-insurance apply, then section VII.W is rendered nonsensical.
    The reason is that, without the comparison language (i.e., “whichever is greater”) there is no way
    to know which one of the categories listed in the section as being a prerequisite to Steadfast’s
    liability — (1) underlying insurance/self-insurance, or (2) the retained limit — is supposed to
    apply to a particular claim. Indeed, given the well-settled rule that ambiguities are to be
    construed in favor of the insured, under such a construction, Exeter would appear to have a
    plausible argument that because the retained limit is lower than the limits of underlying
    insurance/self-insurance Exeter is required to maintain, the retained limit would be the only
    amount Exeter is required to satisfy for each claim involving a medical incident. Exeter does not
    advance any such argument.
    14
    In the event of bankruptcy, insolvency or refusal or inability
    to pay, of any insured or underlying insurer, the insurance
    afforded by this policy will not replace such alternative insurance
    or underlying insurance but will apply as if all the limits of any
    alternative insurance or underlying insurance are fully available
    and collectible.
    (Bolding omitted.) Read together, these provisions effectively relieve Steadfast
    of so-called “drop down” liability with respect to claims that are covered by
    “underlying insurance” or “alternative insurance” but are not paid because of
    the bankruptcy, insolvency, or refusal or inability to pay of the insured or an
    underlying insurer. By negative implication, the clear import of these
    provisions is that for claims covered by its umbrella policy but that do not fall
    within any “underlying insurance” or “alternative insurance,” Steadfast’s
    liability can be triggered for losses below the amount of the coverage limits
    Exeter is required to maintain. Indeed, that is why Steadfast is given the
    ability to control the defense and settlement of such claims. If Steadfast did
    not have “drop down” liability in these circumstances, it would be implausible
    to construe the retained limit as intended to provide a deductible limited in
    application to these types of claims. But because it does have such liability,
    the retained limit insures that Steadfast’s liability is not triggered with the first
    dollar of loss but only after Exeter has paid $100,000 toward the claim.
    Construction of the retained limit as being applicable only to claims with
    respect to which there is no “applicable underlying limit” is generally consistent
    with the purpose of an umbrella policy, which, as the majority correctly notes,
    is designed to serve as a gap filler that provides first dollar coverage (or, here,
    first dollar coverage for losses above a $100,000 deductible) in circumstances
    where there is no underlying coverage. See 4 New Appleman on Ins. L. Libr.
    Ed. § 24.02[3], at 24-17 (Dec. 2010).
    Because Steadfast does not contend that any of the medical incidents for
    which Exeter seeks coverage would not have fallen within the coverage of the
    SIT, I agree with the majority that a reasonable interpretation of the umbrella
    policy is that Steadfast’s liability for each such claim is not subject to the
    $100,000 retained limit after Exeter has exhausted its $4 million annual
    aggregate. I therefore concur specially in the judgment of the court.
    15