M. Mazur v. J. Cuthbert , 186 A.3d 490 ( 2018 )


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  •               IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Margaret Mazur,                          :
    Appellant             :
    :   No. 1008 C.D. 2017
    v.                           :
    :   Submitted: December 15, 2017
    Jamie Cuthbert                           :
    BEFORE:     HONORABLE P. KEVIN BROBSON, Judge
    HONORABLE PATRICIA A. McCULLOUGH, Judge
    HONORABLE BONNIE BRIGANCE LEADBETTER, Senior Judge
    OPINION BY
    JUDGE McCULLOUGH                                         FILED: April 16, 2018
    Margaret Mazur (Mazur) appeals, pro se, from the April 7, 2017 order of
    the Court of Common Pleas of Allegheny County (trial court) sustaining the
    preliminary objections filed by Jamie Cuthbert (Cuthbert) and dismissing Mazur’s
    amended complaint with prejudice. Mazur alleged in her amended complaint that
    Cuthbert unlawfully caused her injuries and damages due to publication of harmful
    defamatory statements that Cuthbert knew to be false.
    Facts and Procedural History
    Mazur and Cuthbert are both employed by the Commonwealth’s
    Department of Military and Veterans Affairs (Department). (Trial court op. at 1.) Both
    Mazur and Cuthbert worked at the Department’s Southwestern Veterans Center
    (Center). (Complaint at 1-2.)1 Mazur had been employed for four years as an
    accounting assistant and Cuthbert was employed as a human resources analyst 2. 
    Id. On May
    16, 2016, Mazur went to the bank and withdrew $4,700.00 in cash for use by
    the Center’s residents. (Amended Complaint, Attachment 1.B.)2 Mazur had performed
    this duty on past occasions, as it was part of her normal work duties. After placing the
    cash in a bank bag, Mazur drove back to the Center without making any stops. 
    Id. She placed
    the bag on the desk chair of her co-worker, accounting assistant Sharon Warden
    (Warden). 
    Id. When Warden
    returned to her desk, she and Mazur counted the money
    in the bank bag and discovered that the bag only contained $4,200.00; after an
    exhaustive search, neither Warden nor Mazur could locate the missing $500.00. 
    Id. The Center
    initiated an investigation, which included a pre-disciplinary
    conference with Mazur on May 26, 2016, to determine if the missing money had been
    stolen or lost because of any carelessness, neglect, or indifference on Mazur’s part.
    (Statement of Facts, Attachment 2.)3 Kim Kreiser (Kreiser), the Center’s Chief of
    Employee Relations, was present at this conference. Mazur admitted at this conference
    that she left the bank bag unattended on Warden’s chair but insisted that the door to the
    accounting office was closed at all times. She indicated her belief that the money had
    been stolen by either the bank manager or Warden. Nevertheless, the issue remained
    unresolved after the conference and Mazur was suspended without pay pending the
    outcome of a more thorough investigation. (Amended Complaint, Attachment 1.D.)
    1
    The term “Complaint” above refers to a complaint filed by Mazur against Cuthbert with the
    trial court alleging that Cuthbert made harmful defamatory statements regarding her character that
    she knew to be false. The complaint is included in the original record.
    2
    The amended complaint with multiple attachments is also included in the original record.
    3
    The term “Statement of Facts” refers to a statement of facts and issues filed by Mazur with
    the trial court and included in the original record.
    2
    The Center never recovered the missing funds, nor did it determine who took the funds
    or how the funds were taken. (Amended Complaint, Attachment 1.B.)
    Mazur filed a grievance with respect to her unpaid suspension, and
    pursuant to a settlement agreement (Agreement) reached between Jennifer McClain-
    Miller (McClain-Miller), a Labor Relations Analyst for the Center, and Mazur’s
    bargaining representative, the American Federation of State, County & Municipal
    Employees, Local 2207, Mazur received a time-served, eight-day suspension from May
    27, 2016, through June 7, 2016, with a final warning that any further
    infractions/offenses would result in her termination.         (Amended Complaint,
    Attachments 1.I and 1.K.) Mazur returned to work on June 13, 2016, at which time
    Cuthbert presented her with a written copy of the Agreement and asked her to sign a
    form acknowledging her receipt of the same. (Amended Complaint, Attachment 1.C.)
    However, Mazur refused to sign the acknowledgement because of the final warning
    language. 
    Id. Cuthbert then
    called McClain-Miller and informed her of Mazur’s
    refusal to sign, at which time McClain-Miller advised Mazur that the final warning was
    part of the Agreement. 
    Id. Unemployment Compensation
    Claim
    In the meantime, Mazur had filed a claim for unemployment
    compensation benefits in an attempt to recover the income she had lost because of her
    unpaid suspension. (Amended Complaint, Attachment 1.E.) Mazur’s claim was
    denied by notice of determination mailed June 17, 2016, 
    id., but it
    erroneously stated
    that Mazur had last worked for the Center on May 25, 2016, and had been discharged
    3
    for dishonesty related to theft of money from her department.4 
    Id. Mazur’s original
    complaint against Cuthbert alleging defamation attributed these same erroneous
    statements to Cuthbert. See Complaint at 3.
    Original Complaint
    More specifically, in this original complaint, which was incorporated into
    Mazur’s amended complaint in its entirety, Mazur alleged that Cuthbert made
    knowingly false and defamatory statements regarding her purported theft and
    dishonesty to her superiors, including Kreiser and McClain-Miller, and to an
    unemployment compensation representative. Mazur noted that Cuthbert was aware of
    both a police and internal investigation, neither of which made such findings. In so
    doing, Mazur alleged that Cuthbert was acting outside the scope of her duties as a
    human resources analyst for the Center. (Complaint at 3-4.)
    Mazur’s original complaint placed heavy emphasis on the findings set
    forth by the unemployment compensation representative in the notice of determination
    denying her claim. Mazur alleged that the erroneous findings of fact contained therein
    were based upon statements relayed by Cuthbert to the unemployment compensation
    representative. Mazur described these statements as libelous on their face and stated
    that the same resulted in a loss of income, a loss of her reputation, shame, mortification,
    and hurt feelings. Additionally, Mazur alleged that these false statements resulted in
    an unjust final warning letter which placed her job and future employment in jeopardy.
    Mazur further alleged that the statements were not privileged because they were
    4
    Mazur appealed and the matter was assigned to a referee. The referee conducted a hearing
    on July 27, 2016, at which no representative from the Center appeared, and the referee ultimately
    reversed the notice of determination and awarded Mazur benefits. (Amended Complaint, Attachment
    1.M.)
    4
    published by Cuthbert with malice and ill will toward her, with an intent to injure, but
    without any proof to substantiate the same. Mazur sought compensatory and punitive
    damages, as well as interest and the costs of filing this suit. (Complaint at 4-8.)
    Preliminary Objections and Amended Complaint
    Cuthbert filed preliminary objections in the nature of a demurrer and to
    dismiss Mazur’s suit on the basis that Cuthbert, as an employee of the Commonwealth
    acting within her official duties, was immune from suit under 1 Pa.C.S. §2310.5
    Cuthbert noted that no waiver of immunity is applicable to her in this instance. 6
    Cuthbert also filed a demurrer and sought to dismiss Mazur’s suit on the basis that she
    enjoyed an absolute privilege for the statements allegedly made. More specifically,
    Cuthbert noted that a witness who presents testimony or other information in the course
    of a proceeding is entitled to an absolute privilege and that such privilege has been
    extended to cover pertinent and material statements made during the regular course of
    state agency proceedings, citing Milliner v. Enck, 
    709 A.2d 417
    , 420-21 (Pa. Super.
    5
    This section provides, in pertinent part, as follows:
    Pursuant to section 11 of Article I of the Constitution of Pennsylvania,
    it is hereby declared to be the intent of the General Assembly that the
    Commonwealth, and its officials and employees acting within the
    scope of their duties, shall continue to enjoy sovereign immunity and
    official immunity and remain immune from suit except as the General
    Assembly shall specifically waive the immunity.
    1 Pa.C.S. §2310.
    6
    The General Assembly has set forth exceptions to sovereign immunity in section 8522 of
    what is commonly referred to as the Sovereign Immunity Act, 42 Pa.C.S. §8522. Section 8522(b),
    42 Pa.C.S. §8522(b), identifies nine specific exceptions, none of which are applicable herein, relating
    to vehicle liability, medical-professional liability, personal property, real estate, potholes, animals,
    liquor store sales, National Guard activities, and toxoids and vaccines.
    5
    1998) (holding that statements made to unemployment compensation representative
    were absolutely privileged from liability for defamation). (Preliminary Objections,
    February 15, 2017.)
    By order dated March 3, 2017, the trial court sustained Cuthbert’s
    preliminary objections and dismissed Mazur’s complaint, without prejudice to file an
    amended complaint within 30 days properly alleging facts supporting her contention
    that the defamatory statements were made outside the scope of Cuthbert’s employment.
    On March 9, 2017, Mazur filed an amended complaint with numerous
    attachments, including, inter alia, copies of a police report indicating no arrests were
    made, a statement from McClain-Miller, her suspension letter, the notice of
    determination regarding her claim for unemployment compensation benefits, a
    statement from Mazur’s representative at the unemployment compensation referee’s
    hearing, the Center’s Funds Management Policy, and Cuthbert’s formal job
    description. Mazur alleged that these attachments provided “clear and convincing
    evidence and proof that [Cuthbert] was acting in her personal capacity with willful and
    intentional motives to harm [Mazur] and was not acting within the scope of her
    employment or furthering [the Center’s] interests” when she made the statements.
    (Amended Complaint at 4.) More specifically, Mazur alleged that Commonwealth
    employees had a duty under the Public Official and Employee Ethics Act, 65 Pa.C.S.
    §§1101-1113, to “display honesty and integrity in the performance of their duties.”
    (Amended Complaint at 7.) Mazur also cited to the values and standards required of
    Commonwealth employees under the Governor’s Code of Conduct. 
    Id. Cuthbert thereafter
    renewed her preliminary objections in the nature of a
    demurrer and sought dismissal of Mazur’s suit on the basis of immunity and absolute
    privilege.   By order dated April 10, 2017, the trial court sustained Cuthbert’s
    6
    preliminary objections and dismissed Mazur’s amended complaint with prejudice.
    Mazur then filed a notice of appeal with the trial court.
    Trial Court Opinion
    On May 12, 2017, the trial court issued an opinion in support of its order.
    In this opinion, the trial court explained that even accepting the allegations of Mazur’s
    amended complaint as true, Mazur fails to set forth a claim against Cuthbert because
    Cuthbert is protected by sovereign immunity. Citing Yakowicz v. McDermott, 
    548 A.2d 1330
    , 1333 (Pa. Cmwlth. 1988), appeal denied, 
    565 A.2d 1168
    (Pa. 1989), the
    trial court noted that Commonwealth parties, which includes an employee like
    Cuthbert, are immune to the imposition of liability for actions taken within the scope
    of their duties except where the General Assembly has waived such immunity. 7 The
    trial court also noted that defamation was an intentional tort,8 but that “Commonwealth
    employees do not lose their immunity for intentional torts, provided they are acting
    within the scope of their employment.” (Trial court op. at 2) (citing Ioven v. Nestel,
    
    150 A.3d 571
    , 574 (Pa. Cmwlth. 2016), appeal denied, 
    169 A.3d 569
    (Pa. 2017)).
    While Mazur alleged that Cuthbert’s alleged false and defamatory
    communications were outside the scope of her employment as a human resources
    analyst 2 for the Center, the trial court referenced the duties of such a position, as set
    forth in an exhibit attached to Mazur’s amended complaint, which included conducting
    and assisting in pre-disciplinary conferences; collecting disciplinary investigation
    7
    The trial court noted that the common pleas court in Yakowicz held that the act of publishing
    a defamatory performance review did not fall under any of the nine exceptions to sovereign immunity
    under section 8522 of the Sovereign Immunity Act and, thus, the publisher was immune from the
    imposition of liability for defamation.
    8
    See Wilson v. Marrow, 
    917 A.2d 357
    , 364 (Pa. Cmwlth. 2007).
    7
    witness statements; recommending discipline to the central office; and, most
    importantly, representing the agency at unemployment compensation hearings.
    (Amended Complaint, Attachment 1.G.) This latter duty included investigating and
    preparing the case by gathering witness statements and termination packages,
    testifying, presenting materials and witnesses, and conducting cross-examination of
    witnesses. 
    Id. In light
    of these duties, the trial court concluded that any statements
    made by Cuthbert to her superiors or to an unemployment compensation representative
    in conjunction with a hearing regarding Mazur’s unemployment compensation claim
    “were clearly made within the scope of Cuthbert’s employment with [the Center].”
    (Trial court op. at 3.) “As an employee of a Commonwealth agency acting within the
    scope of her employment,” the trial court held that Cuthbert was “protected by
    sovereign immunity from the imposition of liability for defamation in the present
    matter.” 
    Id. Discussion On
    appeal to this Cout,9 Mazur argues that the trial court erred in
    sustaining Cuthbert’s preliminary objections because (1) Cuthbert’s claim of immunity
    should have been raised as an affirmative defense under the heading of new matter in
    an answer to the amended complaint; (2) Cuthbert was not acting within the scope of
    her employment duties when she relayed false information to an unemployment
    9
    Mazur originally appealed to the Superior Court. However, by order filed June 8, 2017, the
    Superior Court transferred the matter to this Court.
    8
    compensation representative; and (3) Cuthbert was not eligible for any immunity as the
    false statements were made outside of the context of an unemployment compensation
    hearing and were in violation of the Center’s own rules/policies.
    Affirmative Defense
    Mazur first argues that the trial court erred in sustaining Cuthbert’s
    preliminary objections because, under Pa.R.C.P. No. 1030, Cuthbert’s claim of
    immunity should have been raised as an affirmative defense under the heading of new
    matter in an answer to her amended complaint. In the course of this argument, Mazur
    also alleges that the trial court erred in failing to find Cuthbert in default status as she
    did not respond to the original complaint within the 20-day timeframe required by
    Pa.R.C.P. No. 1026.
    Pa.R.C.P. No. 1026(a) provides that “every pleading subsequent to the
    complaint shall be filed within twenty days after service of the preceding pleading . . .
    .” The record herein indicates that Cuthbert was served with the original complaint on
    January 20, 2017. On February 13, 2017, Mazur served Cuthbert with a 10-day notice
    of her intent to seek entry of a default judgment under Pa.R.C.P. No. 237.5. Cuthbert
    immediately responded on February 15, 2017, with the filing of preliminary objections
    to the original complaint. Here, a period of 25 days had passed between the service of
    the original complaint and the filing of the preliminary objections. Generally, a party
    has 20 days to file a responsive pleading such as preliminary objections. See Pa.R.C.P.
    No. 1026 (stating that “every pleading subsequent to the complaint shall be filed within
    twenty days after service of the preceding pleading”). As such, the passage of more
    than 20 days could have resulted in the entry of a default judgment against Cuthbert.
    9
    Nevertheless, the trial court did not err in considering Cuthbert’s
    preliminary objections since Mazur did not serve her original complaint on the Office
    of Attorney General, an absolute prerequisite to the entry of a default judgment against
    a Commonwealth party, see Kreidie v. Commonwealth, 
    156 A.3d 380
    , 383-84 (Pa.
    Cmwlth. 2017), and Mazur did not file an actual praecipe for the entry of a default
    judgment; instead, she merely provided Cuthbert with the 10-day notice required under
    Pa.R.C.P. No. 237.1(a)(2)(ii).10
    10
    Pa.R.C.P. No. 237.1, entitled “Notice of Praecipe for Entry of Judgment of Non Pros for
    Failure to File Complaint or by Default for Failure to Plead,” states as follows:
    (a) (1) As used in this rule,
    “judgment of non pros” means a judgment entered by
    praecipe pursuant to Rules 1037(a) and 1659;
    “judgment by default” means a judgment entered by
    praecipe pursuant to Rules 1037(b), 1511(a), 3031(a)
    and 3146(a).
    (2) No judgment of non pros for failure to file a
    complaint or by default for failure to plead shall be
    entered by the prothonotary unless the praecipe for
    entry includes a certification that a written notice of
    intention to file the praecipe was mailed or delivered
    (i) in the case of a judgment of non pros,
    after the failure to file a complaint and at
    least ten days prior to the date of the
    filing of the praecipe to the party’s
    attorney of record or to the party if
    unrepresented, or
    (ii) in the case of a judgment by default,
    after the failure to plead to a complaint
    and at least ten days prior to the date of
    the filing of the praecipe to the party
    10
    Preliminary objections clearly qualify as a “pleading.” See Pa.R.C.P. No.
    1017(4).11 Once Cuthbert’s preliminary objections were filed, which occurred before
    against whom judgment is to be entered
    and to the party’s attorney of record, if
    any.
    The ten-day notice period in subdivision (a)(2)(i) and
    (ii) shall be calculated forward from the date of the
    mailing or delivery, in accordance with Rule 106.
    (3) A copy of the notice shall be attached to the
    praecipe.
    (4) The notice and certification required by this rule
    may not be waived.
    (b) This rule does not apply to a judgment entered
    (1) by an order of court,
    (2) upon praecipe pursuant to an order of court, or
    (3) pursuant to a rule to show cause.
    Pa.R.C.P. No. 237.1(a)-(b). Pa.R.C.P. No. 237.5 merely sets forth the form of the notice of a praecipe
    to enter a default judgment.
    11
    Pa.R.C.P. No. 1017(a) states that,
    Except as provided by Rule 1041.1, the pleadings in an action are
    limited to
    (1) a complaint and an answer thereto,
    (2) a reply if the answer contains new matter, a
    counterclaim or a cross-claim,
    (3) a counter-reply if the reply to a counterclaim or
    cross-claim contains new matter,
    11
    the filing of a praecipe to enter a default judgment, she was no longer in default. See
    Vision Service Plan v. Pennsylvania AFSCME Health & Welfare Fund, 
    474 A.2d 339
    ,
    341 (Pa. Super. 1984) (“[A]lthough the filing of a responsive pleading may be late, if
    it is filed before the filing of a praecipe for judgment, it will nevertheless bar a default
    judgment.”).12        Even though Cuthbert’s preliminary objections may have been
    untimely, the filing of the same would have precluded the entry of a default judgment
    against her. See State Farm Insurance Company v. Barton, 
    905 A.2d 993
    , 995 (Pa.
    Super. 2006) (“[A] defendant’s filing of preliminary objections would inhibit the
    subsequent entry of a valid default judgment.”). Moreover, this Court has previously
    noted that the 20-day pleading requirement has not been strictly enforced, that said rule
    is not mandatory but permissive, and that common pleas courts are afforded discretion
    in accepting late pleadings in the absence of prejudice and where justice so requires.
    See Ramins v. Chemical Decontamination Corporation, 
    560 A.2d 836
    , 839 (Pa.
    Cmwlth. 1989), appeal denied, 
    577 A.2d 893
    (Pa. 1990). Thus, the trial court did not
    err in failing to find Cuthbert in default status.
    Returning to the issue of whether Cuthbert’s immunity defense should
    have been raised in new matter, Pa.R.C.P. No. 1030(a) does provide that immunity
    from suit is an affirmative defense that “shall be pleaded in a responsive pleading under
    the heading ‘New Matter’.”13 However, “Pennsylvania courts have long recognized a
    (4) a preliminary objection and a response thereto.
    (Emphasis added).
    12
    “While recognizing that decisions of our sister Superior Court are not binding upon this
    Court, we always give great deference to their persuasive wisdom and logic . . . .” In re Superior-
    Pacific Fund, 
    693 A.2d 248
    , 253 (Pa. Cmwlth.), appeal denied, 
    704 A.2d 1384
    (Pa. 1997).
    13
    Pa.R.C.P. No. 1030 provides, in full, as follows:
    12
    limited exception to this rule and have allowed parties to plead the affirmative defense
    of immunity as a preliminary objection where the defense is clearly applicable on the
    face of the complaint.” Feldman v. Hoffman, 
    107 A.3d 821
    , 829 (Pa. Cmwlth. 2014),
    appeal denied, 
    121 A.3d 497
    (Pa. 2015) (citations omitted); see also Minor v. Kraynak,
    
    155 A.3d 114
    , 121 (Pa. Cmwlth. 2017) (noting the limited exception allowing
    immunity to be raised by preliminary objection as discussed in Feldman and
    concluding that any claim of procedural error was waived as a result of the plaintiff’s
    failure to file preliminary objections to the preliminary objections that asserted such
    immunity). Here, Mazur had filed a complaint against a co-employee at the Center,
    clearly a Commonwealth employee, and the attachments to the amended complaint
    reflect that Cuthbert’s job duties involved handling unemployment compensation
    claims on behalf of the Center, which included representing the Center at
    unemployment compensation hearings, investigating and preparing the Center’s case
    by gathering witness statements and termination packages, testifying, presenting
    materials and witnesses, and cross-examining witnesses.               Hence, the defense of
    (a) Except as provided by subdivision (b), all affirmative defenses
    including but not limited to the defenses of accord and satisfaction,
    arbitration and award, consent, discharge in bankruptcy, duress,
    estoppel, failure of consideration, fair comment, fraud, illegality,
    immunity from suit, impossibility of performance, justification,
    laches, license, payment, privilege, release, res judicata, statute of
    frauds, statute of limitations, truth and waiver shall be pleaded in a
    responsive pleading under the heading “New Matter”. A party may set
    forth as new matter any other material facts which are not merely
    denials of the averments of the preceding pleading.
    (b) The affirmative defenses of assumption of the risk, comparative
    negligence and contributory negligence need not be pleaded.
    (Emphasis added).
    13
    sovereign immunity was apparent on the face of the amended complaint. Thus, the
    exception applies and the trial court did not err in considering the sovereign immunity
    defense raised by Cuthbert via preliminary objections.
    Scope of Employment Duties
    Mazur next argues that the trial court erred in sustaining Cuthbert’s
    preliminary objections because Cuthbert was not acting within the scope of her
    employment duties when she relayed false information to an unemployment
    compensation representative.
    Section 8501 of the Sovereign Immunity Act defines the term
    “Commonwealth party” broadly to include “[a] Commonwealth agency and any
    employee thereof, but only with respect to an act within the scope of his office or
    employment.” 42 Pa.C.S. §8501. Hence, a Commonwealth employee may be held
    liable for conduct performed within the scope of his/her employment only in the narrow
    categories of cases for which the General Assembly has waived sovereign immunity
    under section 8522(b) of the Sovereign Immunity Act.            As noted above, these
    categories relate to vehicle liability, medical-professional liability, personal property,
    real estate, potholes, animals, liquor store sales, National Guard activities, and toxoids
    and vaccines. Additionally, section 8522(a) of the Sovereign Immunity Act provides
    that said waiver of sovereign immunity is only applicable to “damages arising out of a
    negligent act where the damages would be recoverable under the common law or a
    statute creating a cause of action if the injury were caused by a person not having
    available the defense of sovereign immunity.” 42 Pa.C.S. §8522(a).
    Mazur alleges that Cuthbert’s actions fall under the personal property
    exception in section 8522(b)(3) of the Sovereign Immunity Act, 42 Pa.C.S.
    14
    §8522(b)(3), based upon Cuthbert’s purported possession and control of her personnel
    files. We do not agree. This exception, entitled “Care, custody or control of personal
    property,” provides for a waiver of immunity with respect to “[t]he care, custody or
    control of personal property in the possession or control of Commonwealth parties,
    including Commonwealth-owned personal property and property of persons held by a
    Commonwealth agency.” 
    Id. Mazur’s amended
    complaint is premised on Cuthbert’s
    intentional acts, and not any negligent acts, a prerequisite for the exception to apply
    under section 8522(a). Moreover, in order for this exception to apply, the personal
    property possessed or controlled by the Commonwealth party must directly cause, and
    not merely facilitate, the plaintiff’s injuries. Pennsylvania State Police v. Klimek, 
    839 A.2d 1173
    , 1175 (Pa. Cmwlth. 2003), appeal denied, 
    857 A.2d 681
    (Pa. 2004) (for
    exception to apply, “personal property itself must cause defendant’s injuries, not
    merely facilitate it.” (emphasis in original)). Here, Mazur’s personnel file was not the
    cause of her alleged injuries; rather, it was the statements made by Cuthbert, statements
    which were made in the scope of her employment duties. Thus, the personal property
    exception is not applicable herein.
    As the trial court aptly noted, defamation is an intentional tort, which does
    not fall within the General Assembly’s limited waiver of sovereign immunity. Ioven;
    Wilson. In Ioven, Douglas Ioven, a former employee of the Southeastern Pennsylvania
    Transportation Authority (SEPTA), filed a complaint against SEPTA and its police
    chief, Thomas Nestel, alleging that Nestel had published and distributed an officer
    safety bulletin to various law enforcement agencies that contained false statements
    about Ioven.14 Ioven alleged that Nestel knew or should have known that these
    14
    The purported false statements included that Ioven had pointed a loaded firearm at a
    pedestrian, did not have a permit to carry a concealed weapon, and impersonated a police officer on
    several occasions.
    15
    statements were false, but admitted that they were made in the course and scope of
    Nestel’s employment with SEPTA. Ioven’s complaint included claims against Nestel
    for slander, defamation, libel, and intentional infliction of emotional distress,15 as well
    as a claim that SEPTA was vicariously liable for Nestel’s actions. The common pleas
    court ultimately sustained a motion from Nestel and SEPTA for judgment on the
    pleadings and dismissed Ioven’s complaint with prejudice on the basis of sovereign
    immunity.
    On appeal, this court affirmed. We noted that slander, defamation, and
    libel were not listed as exceptions to sovereign immunity under section 8522(b) of the
    Sovereign Immunity Act. Additionally, we rejected Ioven’s arguments regarding an
    exception to immunity under section 8550 of the Judicial Code, 42 Pa.C.S. §8550, for
    acts constituting actual malice of willful misconduct. We noted that such an exception
    only applies to the immunity granted to local agency employees, not Commonwealth
    employees, and that the latter “do not lose their sovereign immunity protection for
    alleged claims of willful misconduct . . . provided they are acting within the scope of
    their employment.” 
    Ioven, 150 A.3d at 153-54
    . Because Ioven admitted in his
    complaint that Nestel was acting within the scope of his employment, we held that the
    common pleas court properly concluded that Nestel was protected by sovereign
    immunity.
    Consequently, the only way for Mazur to succeed on her defamation
    action against Cuthbert would be to show that Cuthbert’s statements were made outside
    the scope of her duties with the Center. This Court has previously explained that an
    15
    Ioven’s claim of intentional infliction of emotional distress was dismissed following the
    filing of preliminary objections on behalf of Nestel and SEPTA.
    16
    employee’s conduct is within the scope of his/her employment if the conduct “is of a
    kind and nature that the employee is employed to perform; it occurs substantially within
    the authorized time and space limits; it is actuated, at least in part, by a purpose to serve
    the employer.”16 Natt v. Labar, 
    543 A.2d 223
    , 225 (Pa. Cmwlth. 1988). Further, “even
    debatable acts or acts contrary to policy, if done in furtherance of [the] employer’s
    interest, do not exceed the employee’s scope of employment.” Kull v. Guisse, 
    81 A.3d 148
    , 158 (Pa. Cmwlth. 2013), appeal denied, 
    91 A.3d 163
    (Pa. 2014).17
    16
    This standard was adopted from the RESTATEMENT (SECOND)              OF     AGENCY §228 (1958),
    which provides as follows:
    (1) Conduct of a servant is within the scope of employment if, but only
    if:
    (a) it is of the kind he is employed to perform;
    (b) it occurs substantially within the authorized time
    and space limits;
    (c) it is actuated, at least in part, by a purpose to serve
    the master, and
    (d) if force is intentionally used by the servant against
    another, the use of force is not unexpectable by the
    master.
    (2) Conduct of a servant is not within the scope of employment if it is
    different in kind from that authorized, far beyond the authorized time
    or space limits, or too little actuated by a purpose to serve the master.
    17
    In Kull, we affirmed the orders of a common pleas court holding that certain faculty
    members of Kutztown University were immune from intentional tort claims brought against them by
    a former assistant professor who was denied tenure and a promotion. This denial was premised upon
    the recommended denial of tenure by the chair of the department where the former assistant professor
    worked and that department’s promotion, evaluation, and tenure committee, which consisted of the
    faculty members that were defendants in the suit. The former assistant professor raised claims of
    defamation, invasion of privacy/false light, and intentional interference with contractual relations in
    17
    We explained in Kull that “governmental immunity for local agency
    employees does not protect against acts of willful misconduct,”18 but that said
    exception “has no partner in the Sovereign Immunity 
    Act.” 81 A.3d at 154
    n.5. In
    other words, we stated that “Commonwealth employees do not lose their sovereign
    immunity protection for alleged claims of willful misconduct.” 
    Id. In reaching
    our
    decision in Kull, we cited the RESTATEMENT (SECOND) OF AGENCY §230 (1958), which
    provides that “[a]n act, although forbidden, or done in a forbidden manner, may be
    within the scope of employment.” 
    Id. at 158.
    We also cited a decision from the United
    his amended complaint, alleging that the committee members exceeded their scope of employment
    by failing to adhere to evaluation and tenure procedures set forth by the governing collective
    bargaining agreement. The amended complaint also alleged that the committee members failed to
    consider his work outside the department, did not return his peer evaluations in a timely manner, did
    not allow him an opportunity to discuss these evaluations before they were recorded, did not have an
    expert evaluate him, and included evaluation factors not specifically referenced in the collective
    bargaining agreements. The faculty members filed preliminary objections asserting sovereign
    immunity. The common pleas court sustained the same and this Court affirmed on appeal. We
    concluded that the trial court properly found the committee members acted within the course of their
    employment, and, hence, were entitled to immunity, as they were part of a committee whose primary
    duty was to evaluate professors for tenure, which included compiling evaluation information and
    making recommendations. Further, we noted that even if the assistant professor had alleged that the
    committee members acted with personal animosity against him, the result would not change because
    their actions were made to advance the university’s interests.
    18
    See Sections 8542(d) and 8550 of the Judicial Code, 42 Pa.C.S. §§8542(d), 8550 (relating
    to the willful misconduct exception to governmental immunity). As our Pennsylvania Supreme
    Court explained in Dorsey v. Redman, 
    96 A.3d 332
    , 340 (Pa. 2014), the doctrines of governmental
    immunity were designed “to protect the fiscal security of the government by shielding the
    Commonwealth and its agents, as well as local agencies, from tort liability,” with the former shielding
    the Commonwealth and its agents and the latter shielding local governments, local agencies, and
    employees thereof.
    18
    States Court of Appeals for the Third Circuit, Brumfield v. Sanders, 
    232 F.3d 376
    (3d
    Cir. 2000), cert. denied, 
    532 U.S. 958
    (2001).19
    This Court recently addressed a scope of employment issue in a case
    brought against a Pennsylvania State Police trooper for intentional tort claims arising
    out of a traffic stop. Justice v. Lombardo, 
    173 A.3d 1230
    (Pa. Cmwlth. 2017). In that
    case, Shiretta Justice filed a complaint against Pennsylvania State Police Trooper
    Joseph Lombardo alleging that he used excessive force in restraining and handcuffing
    her, and asserting various intentional tort claims, including, inter alia, assault and
    battery, invasion of privacy, and intentional infliction of emotional distress. Trooper
    Lombardo filed preliminary objections, and later a motion for summary judgment,
    asserting sovereign immunity, but the same were overruled and denied, respectively.
    At the end of trial, a jury returned a verdict in favor of Ms. Justice and awarded her
    damages. The common pleas court thereafter denied a motion from Trooper Lombardo
    for post-trial relief seeking judgment notwithstanding the verdict, again asserting
    sovereign immunity.
    On appeal, this Court reversed and remanded the matter to the common
    pleas court for the entry of judgment in Trooper Lombardo’s favor. We concluded that
    Trooper Lombardo was acting within the scope of his employment at the time he
    restrained and handcuffed Ms. Justice. 
    Id., 173 A.3d
    at 1239. We explained that a
    Commonwealth employee enjoys immunity from intentional tort claims, even for
    intentional acts which cause emotional distress. 
    Id., 173 A.3d
    at 1238 (citing Holt v.
    Northwest Pennsylvania Training Partnership Consortium, Inc., 
    694 A.2d 1134
    , 1140
    19
    Generally, decisions of federal district courts and courts of appeals are not binding on this
    Court, even where a federal question is involved, but they may have persuasive value. GGNSC
    Clarion LP v. Kane, 
    131 A.3d 1062
    , 1069 (Pa. Cmwlth.), aff’d, 
    152 A.3d 983
    (Pa. 2016).
    19
    (Pa. Cmwlth. 1997)). We noted the scope of employment standard was adopted from
    the RESTATEMENT (SECOND)            OF   AGENCY §228, above.             We also noted that the
    RESTATEMENT (SECOND) OF AGENCY §229(1) provides, “To be within the scope of the
    employment, conduct must be of the same general nature as that authorized, or
    incidental to the conduct authorized.”20 
    Id., 173 A.3d
    at 1239. Further, we explained
    that,
    Under this standard, we do not look to see whether particular
    conduct was exercised in a negligent manner or even if that
    person intentionally caused the harm, but only to whether the
    conduct was authorized by the employer. Remember,
    normally this standard is used to determine whether the
    employer is liable for the conduct of its employee. If an
    employee was not considered acting within the scope of
    employment when the employee’s conduct was negligent or
    intentionally tortious, an employer would never be liable for
    the negligent or intentional torts of its employees. To the
    20
    Further, we noted that the RESTATEMENT (SECOND) OF AGENCY §229(2) sets forth certain
    standards to determine whether unauthorized conduct “is nevertheless within the scope of
    employment as sufficiently similar to or incidental to authorized conduct,” including the following:
    (a) whether or not the act is one commonly done by such servants;
    (b) the time, place and purpose of the act;
    (c) the previous relations between the master and the servant;
    (d) the extent to which the business of the master is apportioned
    between different servants;
    (e) whether or not the act is outside the enterprise of the master or,
    if within the enterprise, has not been entrusted to any servant;
    (f) whether or not the master has reason to expect that such an act
    will be done;
    (g) the similarity in quality of the act done to the act authorized;
    (h) whether or not the instrumentality by which the harm is done
    has been furnished by the master to the servant;
    (i) the extent of departure from the normal method of
    accomplishing an authorized result; and
    (j) whether or not the act is seriously criminal.
    
    Justice, 173 A.3d at 1239
    n.10.
    20
    contrary, Section 231 of the Restatement (Second) of
    Agency (1958) specifically provides that acts may be within
    the scope of employment even if consciously criminal or
    tortious.
    ...
    Whether his conduct was reasonable or not, intentional or
    not, tortious or not, carried out for an improper motive or not,
    are all irrelevant because Trooper Lombardo’s use of force
    in placing Ms. Justice’s hands behind her back and
    ‘wrestling’ with her to apply handcuffs was of the same
    general nature as that authorized or incidental to the conduct
    authorized, and use of force, in general, by State Troopers is
    not unexpected.
    
    Id. In ruling
    on preliminary objections, a court must accept as true all well-
    pleaded material allegations in a party’s complaint and any reasonable inferences that
    could be drawn therefrom. Thomas v. Corbett, 
    90 A.3d 789
    , 794 (Pa. Cmwlth. 2014).
    However, a court is not required to accept a party’s “legal conclusions, unwarranted
    inferences from facts, argumentative allegations, or expressions of opinion.” 
    Id. In the
    present case, while Mazur alleged in her amended complaint that Cuthbert acted
    outside the scope of her employment when she made the statements to the
    unemployment compensation representative, this is a legal conclusion and/or
    argumentative allegation that the trial court was not required to accept. Because
    Pennsylvania is a “fact pleading” jurisdiction, Mazur was required to articulate the
    specific facts underlying her assertion that Cuthbert’s alleged statements were
    actionable. See Brimmeier v. Pennsylvania Turnpike Commission, 
    147 A.3d 954
    , 967
    (Pa. Cmwlth. 2016), aff’d, 
    161 A.3d 253
    (Pa. 2017). Moreover, we have previously
    held that “a court is not bound to accept as true any averments in a complaint which
    are in conflict with exhibits attached to it.” Baravordeh v. Borough Council, 
    699 A.2d 789
    , 792 (Pa. Cmwlth. 1997), appeal denied, 
    725 A.2d 183
    (Pa. 1998).
    21
    In the present case, Mazur alleged that Cuthbert made defamatory
    statements to the unemployment compensation representative, as well as Kreiser and
    McClain-Miller, both of whom worked for the Center.21 However, like Cuthbert, both
    Kreiser and McClain-Miller were involved in the disciplinary process for the Center.
    Cuthbert’s formal job description, which Mazur attached to her amended complaint,
    reflects that Cuthbert was required to gather witness statements in connection with pre-
    disciplinary conferences and to make recommendations to the central office concerning
    the appropriate level of discipline to be applied in each particular case. (Amended
    Complaint, Attachment 1.G.)          Additionally, this job description also stated that
    Cuthbert’s official duties included representation of the Center during the course of
    unemployment compensation proceedings. 
    Id. We agree
    with the trial court that
    Cuthbert’s job description could support a conclusion that Cuthbert was acting within
    the scope of her employment when she made the alleged defamatory statements.
    This Court reached a similar conclusion in Cimino v. DiPaolo, 
    786 A.2d 309
    (Pa. Cmwlth. 2001). In that case, a county constable sued a district justice for
    defamation, alleging that the district justice had falsely told law enforcement
    authorities that he was improperly overcharging Erie County for his services. Defining
    the “adjudicative responsibilities” of the district justice broadly enough to include
    “being faithful to the law,” we affirmed a common pleas court’s decision sustaining
    preliminary objections filed by the district justice on the ground that the constable’s
    defamation claims were barred by the Sovereign Immunity Act. 
    Id. at 311.
    In the
    course of explaining why the district justice had been acting within the scope of his
    employment, we emphasized the fact that the district justice had communicated his
    21
    As noted above, Kreiser was the Center’s Chief of Employee Relations and McClain-Miller
    was a Labor Relations Analyst for the Center.
    22
    suspicions only to law enforcement officials exercising “the authority to investigate
    such matters.” 
    Id. Similarly, here,
    Cuthbert only made these alleged defamatory statements
    to other employees overseeing the internal investigation by the Center and to an
    unemployment compensation representative in conjunction with an ongoing
    unemployment compensation claim filed by Mazur, in the course of performing her
    required work duties. Further, because these work duties included conducting and
    assisting in pre-disciplinary conferences, collecting disciplinary investigation witness
    statements, recommending discipline to the central office, and representing the agency
    at unemployment compensation hearings, Cuthbert’s conduct in making statements to
    her superiors and the unemployment compensation representative was specifically
    authorized by the Center. Hence, like the Pennsylvania State Police trooper in Justice
    v. Lombardo, Cuthbert appears to have been acting within the scope of her employment
    duties, which would generally entitle her to immunity against Mazur’s defamation
    claim. However, our inquiry does not end here.
    Eligibility for Immunity
    Finally, Mazur argues that the trial court erred in sustaining Cuthbert’s
    preliminary objections because Cuthbert was not eligible for any immunity as the false
    statements were made outside of the context of an unemployment compensation
    hearing and were in violation of the Center’s own rules/policies.
    While Mazur is correct that the statements upon which her defamation
    claim is premised were not made within the course of a hearing before an
    unemployment compensation referee, the fact remains that Cuthbert made the
    23
    statements in the course of performing her official work duties in preparation for the
    hearing, thereby shielding the same under sovereign immunity.
    We now turn to Mazur’s allegation that official policies prohibiting
    Commonwealth employees from making false statements necessarily places Cuthbert’s
    statements outside the scope of her employment. This case presents a unique question
    of whether an employee takes herself out of the scope of her employment by knowingly
    making false statements to third parties, which directly conflict with an employer’s
    written policy against making false statements. There is no question that Cuthbert, in
    her position as a human resources analyst 2 with the Center, participated in the initial
    internal investigation regarding the missing $500.00 and was, or at least should have
    been, aware of the subsequent police investigation.               Moreover, accepting the
    allegations of Mazur’s amended complaint as true, which a court must do when ruling
    on preliminary objections, the internal investigation failed to reveal what happened to
    the missing money and the subsequent police investigation did not result in any
    criminal charges against Mazur.         Indeed, these allegations are confirmed in the
    attachments to Mazur’s amended complaint, namely a police incident report dated May
    20, 2016, a November 17, 2016 letter from counsel for the Center to an intake
    supervisor at the U.S. Equal Employment Opportunity Commission, and a November
    3, 2016 written statement authored by McClain-Miller.
    Nevertheless, the findings set forth by the unemployment compensation
    representative run directly contrary to the same, stating that Mazur was discharged for
    alleged dishonesty involving theft of money from her department.22 If Mazur can
    establish that Cuthbert made knowingly false statements to her superiors and/or the
    unemployment compensation representative, a fact which is not entirely clear by
    22
    Mazur attached to her amended complaint a copy of the notice of determination from the
    local service center reflecting these findings.
    24
    examining the limited pleadings herein, this could be in direct violation of the Center’s
    policy, thereby taking Cuthbert out of the scope of her employment. Indeed, section
    228 of the RESTATEMENT (SECOND)            OF   AGENCY provides, “Conduct of a servant is
    within the scope of employment if, but only if: (a) it is of the kind he is employed to
    perform” and “(c) it is actuated, at least in part, by a purpose to serve the master.”
    §228(1)(a), (c). This section further provides, “Conduct of a servant is not within the
    scope of employment if it is different in kind from that authorized, far beyond the
    authorized time or space limits, or too little actuated by a purpose to serve the master.”
    §228(2).
    Certainly, an employee cannot be considered to be furthering an
    employer’s interest in such a situation, nor can such conduct be considered merely
    incidental to authorized conduct. Moreover, a serious question arises as to whether
    such conduct constitutes a violation of the Public Official and Employee Ethics Act
    and/or the Governor’s Code of Conduct,23 which would further buttress Mazur’s claim
    that the alleged statements made by Cuthbert were outside the scope of her employment
    with the Center.
    While Mazur’s amended complaint does not definitely establish that
    Cuthbert made knowingly false statements to her superiors or to the unemployment
    compensation representative, the exact nature of her statements, and/or whether her
    statements were simply misunderstood, the allegations contained within the amended
    complaint, which must be accepted as true, are sufficient to overcome Cuthbert’s
    preliminary objections. If Cuthbert knowingly made false statements to third parties,
    she would not have been acting within the scope of her employment with the Center
    and, hence, would not be entitled to immunity. In any event, the matter must be
    23
    Mazur also attached excerpts from each to her amended complaint.
    25
    remanded to the trial court for further proceedings with respect to Mazur’s amended
    complaint.
    Although Cuthbert failed to raise her affirmative defense of sovereign
    immunity in a responsive pleading as new matter, because said defense was clearly
    applicable on the face of the amended complaint, it falls within the exception allowing
    the defense to be set forth via preliminary objection. Accordingly, the trial court’s
    order is affirmed in part and reversed in part, and the matter is remanded, consistent
    with this opinion.
    ________________________________
    PATRICIA A. McCULLOUGH, Judge
    26
    IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Margaret Mazur,                           :
    Appellant              :
    :    No. 1008 C.D. 2017
    v.                           :
    :
    Jamie Cuthbert                            :
    ORDER
    AND NOW, this 16th day of April, 2018, the order of the Court of
    Common Pleas of Allegheny County, dated April 7, 2017, is hereby affirmed in part
    and reversed in part and the matter is remanded, consistent with this opinion.
    Jurisdiction relinquished.
    ________________________________
    PATRICIA A. McCULLOUGH, Judge