Commonwealth v. Torres , 479 Mass. 641 ( 2018 )


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    SJC-12374
    COMMONWEALTH   vs.   JOSE TORRES.
    Middlesex.      December 4, 2017. - June 1, 2018.
    Present:   Gants, C.J., Gaziano, Lowy, Cypher, & Kafker, JJ.
    Stalking. Compensation of Victims of Violent Crimes. Evidence,
    Medical record. Practice, Criminal, Discovery, Redaction,
    Instructions to jury, Question by jury.
    Indictment found and returned in the Superior Court
    Department on August 6, 2015.
    The case was tried before Heidi E. Brieger, J.
    The Supreme Judicial Court granted an application for
    direct appellate review.
    Nancy A. Dolberg, Committee for Public Counsel Services,
    for the defendant.
    Timothy Ferriter, Assistant District Attorney, for the
    Commonwealth.
    GAZIANO, J.    In this appeal, we consider whether a
    defendant's conviction of stalking should be reversed where, at
    his trial, a Superior Court judge denied his motion for access
    to records held in the victim compensation file maintained by
    2
    the Attorney General.   The defendant was charged with nine
    offenses, including stalking, strangulation or suffocation,
    assault and battery causing serious bodily injury, assault by
    means of a dangerous weapon, and five counts of assault and
    battery on a family or household member.   On the eve of his
    scheduled trial, the defendant learned that the complainant had
    applied for the Attorney General's victim compensation program;
    this program provides compensation for damages suffered by some
    victims of crime.
    The defendant sought access to records of the complainant's
    claim for compensation for dental services from the Attorney
    General as mandatory discovery, and, in the alternative, as
    third-party records, pursuant to Mass. R. Crim. P. 17, 
    378 Mass. 842
    (1979), and the procedures of Commonwealth v. Dwyer, 
    448 Mass. 122
    , 145-146 (2006).   The judge concluded that the records
    could not be produced or disclosed to the defendant because the
    Attorney General's regulations mandated that such records be
    kept confidential.   Before us, the defendant reasserts these
    claims.   In addition, he challenges the judge's decision to
    redact significant portions of the complainant's dental records,
    which mentioned that she had applied for compensation.   Finally,
    the defendant challenges two of the judge's instructions, one on
    the Commonwealth's burden to prove stalking, and one on the
    complainant's interest in the outcome of the case.
    3
    We conclude that the defendant's motion for access to the
    victim compensation records held by the Attorney General should
    have been evaluated as a request for third party records under
    rule 17, notwithstanding the regulation requiring
    confidentiality of records.    In addition, the judge committed
    error by redacting the complainant's dental records.     We
    conclude also that, in responding to a confusing jury question,
    the judged erred by not clearly delineating the requirement
    that, to prove the offense of stalking, the Commonwealth must
    prove three specific incidents of stalking.     Accordingly, the
    defendant's conviction must be vacated and the matter remanded
    for a new trial.
    1.   Background.   a.   Facts.   We recite the facts from
    evidence that was presented at trial.     The defendant met the
    complainant in March, 2014.    They began dating a few weeks
    later, and the defendant moved into the complainant's apartment
    shortly thereafter.    The complainant testified at trial that the
    defendant physically and verbally abused her during their
    relationship; she said that the defendant threatened to kill her
    if he saw her with another man, and that the defendant hit,
    choked, and shoved her.
    Sometime around August, 2014, after the defendant and the
    complainant had separated, the defendant returned to her
    condominium and asked to speak with her.     They went into her
    4
    bedroom to talk.     While they were talking, the defendant
    received a text message from another woman.     The complainant
    asked the defendant why he wanted to speak with her if he was
    speaking to another woman.    The complainant testified that the
    defendant became angry, grabbed her, pushed her up against a
    closet, and head-butted her between her nose and mouth.        She
    said that her teeth broke as a result of this action.     She also
    explained that those teeth had held in place a bridge that
    supported her false teeth; that she had to use "Super glue" to
    keep her bridge in place; and that she had difficulty eating in
    public and sleeping because of fear that she would swallow her
    bridge.
    The complainant testified that she applied for victim
    compensation, through the Attorney General's office, to pay for
    the cost of having her teeth repaired.     She said that she had
    applied with the assistance of a victim advocate in the district
    attorney's office.    She applied after she reported the head-
    butting incident to the police, and had not had any knowledge of
    the compensation program prior to making her report.     The
    complainant testified that her application for compensation had
    been approved, but that she had not received any funds and no
    longer intended to accept any funds because she had obtained
    employment.
    5
    The complainant acknowledged that she was aware that, in
    order to receive victim compensation funds, her injury had to be
    related to a crime, she had to cooperate with the prosecutor by
    testifying in court, and she could be in trouble if she made a
    false statement or filed a false application in the Attorney
    General's office.1
    At a dentist visit in November, 2014, the complainant's
    dentist recommended that she remove her remaining top teeth and
    use dentures.   At that visit, the complainant did not tell the
    dentist that the defendant's head-butt broke her bridge and her
    teeth.    She testified that she told the dentist about the head
    butting incident before she reported it to the police.    The
    dental records and the dentist's testimony indicated that, at
    the office visit in November, 2014, the complainant had advanced
    decay under her bridge.    The decay was not present in an X-ray
    taken during a 2012 visit.
    b.   Procedural history.   In August, 2015, the defendant was
    indicted in the Superior Court on nine counts:    stalking,
    1 The victim compensation statute, G. L. c. 258C, § 2 (c),
    provides:
    "A claimant shall be eligible for compensation only if
    such claimant cooperates with law enforcement authorities
    in the investigation and prosecution of the crime in which
    the victim was injured or killed unless the claimant
    demonstrates that he possesses or possessed a reasonable
    excuse for failing to cooperate."
    6
    strangulation or suffocation, assault and battery causing
    serious bodily injury, assault by means of a dangerous weapon,
    and five counts of assault and battery on a family or household
    member.
    The judge granted the Commonwealth's motion to admit
    redacted versions of the complainant's dental records,2 over the
    defendant's objection.   The redactions were to eliminate any
    reference to the complainant's ability to pay and her
    application for victim compensation.
    On Monday, March 14, 2016, the day scheduled for jury
    empanelment and opening statements in the defendant's trial, his
    counsel sought access to the Attorney General's file regarding
    the complainant's application for victim compensation, of which
    counsel had been made aware the previous Friday.   On that
    Friday, the prosecutor had provided defense counsel with a copy
    of the complainant's application for compensation, which had
    been held by the victim witness advocate in the district
    attorney's office.   The defendant argued that the Attorney
    General's file was mandatory discovery under Mass. R. Crim. P.
    14, as appearing in 
    442 Mass. 1518
    (2004), because the Attorney
    General, as the "overarching prosecutor" for the Commonwealth,
    2 The Commonwealth originally intended to call the dentist,
    but she was called by the defendant.
    7
    was a party to the criminal case, and because the records showed
    an agreement, promise, or inducement between the prosecutor and
    the complainant.   In the alternative, he argued that the file
    should be subject to discovery under rule 17 as the record of a
    third party.   The judge initially ruled that the records in the
    file were discoverable and instructed the prosecutor to acquire
    the records.
    At the start of the second day of trial, the Commonwealth
    reported that the Attorney General objected to producing the
    records.   The office of the Attorney General argued that 940
    Code Mass. Regs. § 14.09 (2014), promulgated under G. L.
    c. 258C, § 4, supported this position.   The regulation provides:
    "All information received, obtained or maintained by
    the [d]ivision [of victim compensation in the Attorney
    General's office] in connection with any claim for
    compensation shall be maintained as confidential
    investigative material, and shall not be released or
    disclosed to any person or entity whatsoever, except
    authorized by the claimant or as otherwise provided by
    law."
    The judge withheld ruling on the defendant's motion to produce
    the records because no party had provided a copy of the
    regulation for her review.   As the complainant was scheduled to
    testify first that morning, and because the records were
    relevant to her testimony, the defendant requested a ruling on
    the motion to produce before the complainant testified.    The
    8
    judge denied the motion because she did not find the records to
    be so material that the trial could not proceed.3
    Following the complainant's direct examination, the
    defendant renewed his objection to proceeding without a ruling
    on whether the victim compensation records were discoverable.
    The defendant argued that the complainant's statement during
    direct examination that she did not plan to accept any award
    from the victim compensation fund was new information that made
    the records even more relevant.   During the morning break, which
    took place in the course of the cross-examination of the
    complainant, the judge, without hearing further argument, ruled
    that the Attorney General was not required to disclose the
    records.   The judge found that the exception to the
    confidentiality requirement, "as otherwise provided by law," did
    not include within its meaning an issued court order.    Following
    a recess, and after the judge again declined to hear argument,
    the defendant moved for a mistrial.   The judge denied that
    motion.
    At the close of the evidence, the defendant requested an
    instruction that the jury "examine [the complainant's]
    credibility with particular care" because she had applied for
    3 The judge also denied the defendant's motions to dismiss
    the indictments or to preclude the complainant's testimony for
    failure to provide discovery.
    9
    victim compensation and because that application required that
    she cooperate in the prosecution of the defendant.     The judge
    declined to give this instruction, and instead instructed the
    jury that they could "consider whether the witness has any
    motive to testify for or against either party, or the interest
    or lack of interest the witness may have in the outcome of the
    case."
    After deliberating for an hour, the jury returned with
    questions for the judge; one of those questions was whether the
    complainant's payment from the victim compensation fund was
    dependent on the defendant's conviction or acquittal.     Another
    question read, "which one of proofs need only one to be true?"
    The defendant was convicted of stalking, in violation of
    G. L. c. 265, § 43 (a), and was acquitted of the other eight
    charges.    He appealed from the conviction, and we allowed his
    petition for direct appellate review.
    2.     Discussion.   The defendant challenges his conviction on
    four grounds.   He argues that the judge's decision not to order
    the Attorney General to provide the defendant access to the
    victim compensation records violated his due process rights; the
    judge abused her discretion by allowing the introduction of
    redacted versions of the complainant's dental records and
    restricting the dentist's testimony on the topics of the cause
    of the complainant's dental problems, and her application for
    10
    victim compensation; the judge's decision not to instruct the
    jury to weigh the complainant's testimony with particular care
    was prejudicial error requiring a new trial; and the judge's
    response to a jury question likely caused confusion about the
    number of incidents the Commonwealth was required to prove to
    support a conviction of stalking, creating a substantial risk of
    a miscarriage of justice.
    a.   Victim compensation records.   The defendant argues that
    the records in the Attorney General's file are mandatory
    discovery under Mass. R. Crim. P. 14 because they are in the
    possession of the Commonwealth and because the records show an
    agreement, promise, or inducement between the prosecutor and the
    complainant.   The defendant argues, alternatively, that the
    records held by the Attorney General are third-party records
    subject to discovery under rule 17, and that he satisfied his
    burden for discovery.   The Commonwealth contends that the
    records of the victim compensation fund are not subject to
    mandatory discovery, because the Attorney General is not a party
    to the criminal case, and because there was no agreement,
    promise, or inducement between the complainant and the district
    attorney.   The Commonwealth also argues that the judge properly
    determined that the records were confidential under 940 Code
    Mass. Regs. § 14.09, and that the defendant had sufficient
    opportunity to probe bias on cross-examination.
    11
    This court "uphold[s] discovery rulings 'unless the
    appellant can demonstrate an abuse of discretion that resulted
    in prejudicial error.'"    Commissioner of Revenue v. Comcast
    Corp., 
    453 Mass. 293
    , 302 (2009), quoting Buster v. George W.
    Moore, Inc., 
    438 Mass. 635
    , 653 (2003).     "'Mixed questions of
    law and fact[, however,] generally receive de novo review.'"
    McCarthy v. Slade Assocs., Inc., 
    463 Mass. 181
    , 190 (2012),
    quoting Commissioner of Revenue, supra at 303.
    i.   Rule 14.   A.    Whether the Attorney General was a party
    to the case.   "Rule 14 (a) (1) [(A) (iii)] of the Massachusetts
    Rules of Criminal Procedure, requires, among other things, that,
    on motion, the prosecution must disclose any facts of an
    exculpatory nature within the possession, custody, or control of
    the prosecutor" (quotations omitted).     Commonwealth v. Wanis,
    
    426 Mass. 639
    , 643 (1998).    The victim witness advocate is a
    member of the prosecution team and, accordingly, subject to the
    same duty to disclose as is a prosecutor.    See Commonwealth v.
    Bing Sial Liang, 
    434 Mass. 131
    , 136–137 (2001).     Therefore, the
    witness's application for compensation, held by the victim
    witness advocate in the district attorney's office, was properly
    disclosed to the defendant because it was subject to mandatory
    disclosure under rule 14.    See 
    id. The records
    related to the complainant's application that
    are held by the Attorney General, however, fall outside the
    12
    scope of rule 14.     Rule 14 adopts a practical test for
    determining what information must be disclosed:     information
    that is "in the possession, custody, or control of the
    prosecutor."    See Mass. R. Crim. P. 14 (a) (1) (A).   "The
    prosecutor's duty [to disclose exculpatory information] does not
    extend beyond information held by agents of the prosecution
    team."   Commonwealth v. Beal, 
    429 Mass. 530
    , 532 (1999).
    "Rule 14 does not apply here because the records sought are not
    within the control of the prosecution, or someone under the
    'control of the prosecutor.'"     Commonwealth v. Lampron, 
    441 Mass. 265
    , 268 n.4 (2004).
    There is no indication in this case that the Attorney
    General participated in the investigation or prosecution of the
    defendant.     The district attorney does not have access to the
    Attorney General's files.    As the practical indicia of the
    prosecutor's "possession, custody, or control" are absent, the
    records in the Attorney General's files are not subject to
    mandatory disclosure under rule 14.     See Commonwealth v. Ira I.,
    
    439 Mass. 805
    , 809–811 (2003) (information in possession of
    assistant principal was not subject to rule 14 disclosure
    because official did not act "as an agent of the prosecution or
    of the police"); 
    Wanis, 426 Mass. at 643
    (police internal
    affairs documents were not subject to mandatory discovery under
    rule 14 because department officers were not "participants in
    13
    the investigation and presentation of the case [or] police
    officers who regularly report to the prosecutor or did so in
    reference to a given case").   See also Commonwealth v. Donahue,
    
    396 Mass. 590
    , 596 (1986) ("The prosecutor cannot be said to
    suppress that which is not in his possession or subject to his
    control," and thus "[o]rdinarily the prosecutor's obligation to
    disclose information is limited to that in the possession of the
    prosecutor or police" [quotations and citation omitted]);
    Commonwealth v. Campbell, 
    378 Mass. 680
    , 702 (1979) (declining
    to hold that prosecutor must disclose information held by
    Department of Corrections because "prosecutor has no duty to
    investigate every possible source of exculpatory information").
    Contrast Commonwealth v. Woodward, 
    427 Mass. 659
    , 679 (1998)
    (medical examiner who conducted autopsy on murder victim was
    Commonwealth agent for purposes of Commonwealth's duty to
    preserve exculpatory evidence because medical examiner
    "participate[s] in the investigation or evaluation of the case
    and . . . either regularly report[s] or with reference to the
    particular case ha[s] reported to [prosecutor's] office"
    [citation omitted]).
    Relying on G. L. c. 12, §§ 6, 27, the defendant argues that
    the Attorney General is the "overarching prosecutorial
    authority" for the Commonwealth and, therefore, a party to the
    14
    case.4   This argument, however, would render all files held by
    the Attorney General subject to disclosure under rule 14 in
    every criminal case.   It also would require us to depart from
    rule 14's instruction to make a practical determination about a
    prosecutor's "possession, custody, or control" when determining
    disclosure requirements.   Moreover, we previously have declined
    to hold that possession of documents by one government agency is
    sufficient to require mandatory discovery, absent control by the
    prosecutor or contribution by that agency to the prosecutor's
    investigation.   See Commonwealth v. Daye, 
    411 Mass. 719
    , 733
    (1992) (no mandatory disclosure where Essex County "prosecutor
    [did not have] access to the Boston police department files");
    4 The defendant relies on G. L. c. 12, § 6 ("[The Attorney
    General] shall consult with and advise district attorneys in
    matters relating to their duties; and, if in his judgment the
    public interest so requires, he shall assist them by attending
    the grand jury in the examination of a case in which the accused
    is charged with a capital crime, and appear for the commonwealth
    in the trial of indictments for capital crimes. [The Attorney
    General] shall also consult with and advise district attorneys
    in all civil actions brought pursuant to [G. L. c. 258], and may
    assist them in the defense of such actions"), and G. L. c. 12,
    § 27 ("District attorneys within their respective districts
    shall appear for the commonwealth in the superior court in all
    cases, criminal or civil, in which the commonwealth is a party
    or interested, and in the hearing, in the supreme judicial
    court, of all questions of law arising in the cases of which
    they respectively have charge, shall aid the attorney general in
    the duties required of him, and perform such of his duties as
    are not required of him personally; but the attorney general,
    when present, shall have the control of such cases. They may
    interchange official duties").
    15
    
    Campbell, 378 Mass. at 702
    (prosecutor not required to disclose
    material held by Department of Corrections).     We therefore
    decline the defendant's invitation to depart from our well-
    established practice with respect to determinations whether a
    government agency is subject to the control of the district
    attorney for purposes of mandatory discovery under rule 14.
    B.    Whether the victim compensation program served as a
    promise or inducement.     We turn to the defendant's argument that
    the Attorney General's file must be disclosed because it is
    evidence of a promise or inducement offered for the
    complainant's testimony.    "Understandings, agreements, promises,
    or any similar arrangements between the government and a
    significant government witness is exculpatory evidence that must
    be disclosed .   .   .   . [A]ny communication that suggests
    preferential treatment to a key government witness in return for
    that witness's testimony is a matter that must be disclosed by
    the Commonwealth."    Commonwealth v. Hill, 
    432 Mass. 704
    , 715–716
    (2000).   See Mass. R. Crim. P. 14 (a) (1) (A) (ix), as amended,
    
    444 Mass. 1501
    (2005).
    Here, however, the file is not evidence of an agreement,
    inducement, or reward between the prosecutor and a witness;
    rather, the victim compensation program is a government benefit
    program administered by an entity distinct from the district
    16
    attorney's office.5   In addition, testimony is not an explicit
    statutory requirement to receive compensation.   See G. L.
    c. 258C, § 2 (c) ("A claimant shall be eligible for compensation
    only if such claimant cooperates with law enforcement
    authorities in the investigation and prosecution of the crime in
    which the victim was injured or killed unless the claimant
    demonstrates that he possesses or possessed a reasonable excuse
    for failing to cooperate").
    The complainant's application for victim compensation is
    unlike the plea agreement struck between the prosecutor and a
    cooperating witness in 
    Hill, 432 Mass. at 715-716
    .   In Hill, the
    court concluded that the Commonwealth and the witness had a
    "'loose' agreement that 'consideration be shown'" in exchange
    for the witness's testimony.   
    Id. at 709.
      The witness in that
    case pleaded guilty to a lesser included charge that carried a
    term of incarceration of two and one-half years, rather than the
    mandatory minimum of fifteen years that the witness had faced.
    
    Id. In this
    case, unlike in Hill, the complainant was not
    herself charged with any crimes and there was not issue of an
    5See G. L. c. 12, § 11K ("there shall be established within
    the department of the attorney general a division of victim
    compensation and assistance"); G. L. c. 258C, § 4 ("[t]he
    division of victim compensation and assistance shall administer
    the provisions of this chapter. Subject to appropriation, the
    attorney general shall designate a program director of said
    division").
    17
    effort to negotiate a lesser sentence in exchange for testimony
    at trial.    In addition, the complainant's efforts to secure
    victim compensation were processed through the office of the
    Attorney General, rather than being submitted through the office
    of the district attorney, i.e., the office that is responsible
    for prosecuting the defendant.
    ii.     Rule 17.   As stated, the defendant moved under rule 17
    for the production of records from the Attorney General, and the
    judge denied the motion.    The judge found that 940 Code Mass.
    Regs. § 14.09, which provides, "[a]ll information received,
    obtained or maintained by the [d]ivision [of victim compensation
    in the Attorney General's office] in connection with any claim
    for compensation shall be maintained as confidential
    investigative material, and shall not be released or disclosed
    to any person or entity whatsoever, except authorized by the
    claimant or as otherwise provided by law," required her to deny
    the defendant's motion.    In particular, the judge found that the
    phrase "otherwise provided by law" did not include a court order
    for discovery.
    We conclude that the judge erred in finding that the
    Attorney General's regulation ended the inquiry; whether records
    are confidential does not affect whether they are discoverable.
    See 
    Wanis, 426 Mass. at 642
    ("A defendant's right of access to
    information gathered by an internal affairs division does not
    18
    turn on whether the investigatory materials are or are not
    subject to disclosure as public records").    Rather, confidential
    records, such as those in a victim compensation fund file, are
    subject to normal discovery rules.    See 
    id. at 644.
      At any
    potential retrial, the trial judge should consider the
    defendant's rule § 17 motion for access to the complainant's
    records under the Dwyer-Lampron standard for confidential, third
    party records.   See 
    Dwyer, 448 Mass. at 145-146
    ; 
    Lampron, 441 Mass. at 269
    .
    The denial of the defendant's request for records under
    rule 17, prejudiced him.   The defendant established that the
    records related to the complainant's application for
    compensation were relevant to her truthfulness.    Moreover, the
    complainant's credibility and potential bias were likely
    significant questions for the jury.    The jurors asked two
    questions that show the topic of the complainant's compensation
    was on their minds:   "Is payment from the victim fund to [the
    complainant] dependent on conviction or acquittal?      How much is
    the compensation?"6   The defendant has a due process right to
    cross-examine a witness about a request for financial
    6 The judge instructed the jury to "rely on the collective
    memory of the evidence to answer those questions." Although
    defense counsel was consulted and agreed with the judge's
    response, the instruction was incorrect. The judge should have
    instructed that a conviction is not required in order for a
    victim to recover compensation.
    19
    compensation.   See Commonwealth v. Miranda, 
    458 Mass. 100
    , 109–
    110 (2010), cert. denied, 
    565 U.S. 1013
    (2011).   The judge's
    rejection of the defendant's motion for access to the records
    under rule 17 hampered his ability to conduct that cross-
    examination and protect his rights.
    b.   Jury instructions.   Approximately one hour after
    beginning deliberations, the jury asked the following question:
    "Which one of proof need only one to be true?"    The judge
    interpreted the jury's question as being about whether the
    Commonwealth needed to prove that the charged offense occurred
    on a specific date.   The judge instructed that the specific date
    was not an element of the crime and that the jury "may find him
    guilty only if you unanimously agree that the Commonwealth has
    proved beyond a reasonable doubt that he committed the offense
    on at least one specific occasion."   The defendant argues that
    this instruction created a substantial risk of a miscarriage of
    justice, because it obliterated the distinction between the
    offense of stalking, which requires three specific incidents to
    support a conviction, and the five charged offenses of assault,
    which each required only a single incident.   The Commonwealth
    contends that there was no error because jury instructions are
    evaluated as a whole and there is no risk of injustice where the
    judge was clear throughout that stalking required a finding that
    the defendant engaged in a series of acts over a period of time.
    20
    In her final charge, the judge properly instructed on the
    elements of stalking:     "In order to prove [the defendant] guilty
    of stalking, the Commonwealth must prove five things beyond a
    reasonable doubt.   First, that over a period of time, the
    defendant knowingly engaged in a pattern of conduct or a series
    of acts involving at least three incidents, directed at [the
    complainant]."   The subsequent instruction, that the
    Commonwealth was required to prove that the defendant "committed
    the offense on at least one specific occasion," created
    ambiguity and the potential for confusion as to the
    Commonwealth's burden for the stalking charge, because the judge
    did not make clear the requirement for three separate incidents
    to support a guilty verdict on the charge of stalking; indeed,
    the instruction misinformed the jury concerning a critical
    element of the offense.    "The fact that some of the instructions
    were correct is not determinative in this case, since we cannot
    know whether the jury were guided by the correct or the
    incorrect portion of the instructions" (quotation and citation
    omitted).   Commonwealth v. Richards, 
    384 Mass. 396
    , 403 (1981).
    The jury question shows a fundamental confusion about the
    Commonwealth's burden of proof, increasing the risk created by
    an incorrect instruction.7 As "the issue of burden of proof goes
    7   Although a judge is not required "specifically [to]
    21
    to the very heart of the truth-finding function," Commonwealth
    v. Collins, 
    374 Mass. 596
    , 599 (1978), the inconsistent
    instructions on the Commonwealth's burden went to the core of
    the question for the jury.     The conflicting instructions about
    an essential element of the Commonwealth's case, where the jury
    question revealed a fundamental confusion about the nature and
    extent of the Commonwealth's burden, created a substantial risk
    of a miscarriage of justice.
    c.   Redaction of dental records.    Prior to trial, the
    parties agreed that the complainant's dental records were
    admissible, but disagreed on the extent to which redactions were
    necessary.   The defendant argued that the records should be
    admitted without redaction.    The judge adopted the
    Commonwealth's view and ordered the records redacted to remove
    the dentist's conclusion that the complainant's bridge broke
    because of decay and not because of spousal abuse.     The judge
    also ordered redacted all references to the complainant's plan
    to use the compensation fund to pay for dental services.
    Specifically, the judge ordered the following redacted in full:
    "The xray show[s] that she has decay under the bridge . . . the
    address [the jury's] confusion," see Commonwealth v. Monteagudo,
    
    427 Mass. 484
    , 488 (1998), where "the judge [is] unclear what
    the jurors [are] asking, the judge [may seek] further
    clarification of the question which concerned the jurors.
    [That] decision [is] well within the judge's discretion."
    Commonwealth v. Scott, 
    428 Mass. 362
    , 367 (1998).
    22
    bridge probably was loose because [of] the decay not because her
    husband hit her."   The judge ordered that the dentist would not
    be permitted to testify about matters redacted in the dental
    records.8
    General Laws c. 233, § 79, " permits the admission in
    evidence, in the judge's discretion, of certified hospital
    records 'so far as such records relate to the treatment and
    medical history' with the proviso that 'nothing therein
    contained shall be admissible as evidence which has reference to
    the question of liability.'"   Commonwealth v. Dube, 
    413 Mass. 570
    , 573 (1992), quoting G. L. c. 233, § 79.   See Mass. G. Evid.
    § 803(6)(B) (2017).   "The statute has long been construed to
    permit the admission of a record that relates directly and
    primarily to the treatment and medical history of the patient,
    'even though incidentally the facts recorded may have some
    bearing on the question of liability.'"   
    Dube, supra
    , quoting
    Leonard v. Boston Elevated Ry., 
    234 Mass. 480
    , 482–483 (1920).
    8 Other redacted notes include, "she doesn't have money";
    "mail copy of records [and] FMR Plan to Middlesex District
    Att[orney]"; "with victim's comp[ensation]"; a reference to the
    district attorney; "[r]ecord review. This [patient] has
    victim's comp[ensation]. After review of comp[lete]
    exam[ination], dental problems are not caused by spousal abuse,
    and will not be covered by victim's comp[ensation] insurance";
    and "[e]xplain to patient that I talk[ed] to DA about her xray.
    I did no[t] send a letter. The xray show[s] that she has decay
    under the bridge . . . the bridge probably was loose because
    [of] the decay [not] because her husband hit her."
    23
    The court construes G. L. c. 233, § 79, liberally to allow the
    admission of medical records.    Commonwealth v. Dargon, 
    457 Mass. 387
    , 394 (2010).
    The judge abused her discretion by requiring redaction of
    the dentist's statement that "the bridge probably was loose
    because [of] the decay."   The statement "relates directly and
    mainly to the treatment and medical history of the patient . . .
    even though incidentally the facts recorded may have some
    bearing on the question of liability" (citation omitted).      See
    Commonwealth v. DiMonte, 
    427 Mass. 233
    , 242 (1998).    Indeed, the
    statement reflects the core role of a medical professional:
    diagnosing the cause of a physical ailment.   The dentist's note,
    therefore, is a "physical observation[] from which [exculpatory]
    inferences [may] flow," rather than a "conclusory fact central
    to the jury's inquiry."    See 
    id. at 242,
    quoting Commonwealth v.
    Baldwin, 
    24 Mass. App. Ct. 200
    , 202 (1987), overruled on other
    grounds by Commonwealth v. Pagan, 
    445 Mass. 161
    (2005).
    Notably, the statement was made for purposes of medical
    diagnosis, and does not reflect any legal conclusions.9   In
    addition, the reason for creating the records was entirely for
    9 Some notes in the dental records, such as "[treatment]
    will not be covered by victim's comp[ensation] insurance," are
    legal conclusions, and properly may be redacted, without
    removing the dentist's medical conclusions.
    24
    medical diagnosis and treatment, rather than having been
    prepared as part of a criminal investigation.   See 
    DiMonte, supra
    .    Therefore, the statement is admissible evidence under
    G. L. c. 233, § 79, and it was error to order the records be
    redacted.10
    d.   Instruction on witness credibility.   The defendant
    argues that the judge erred by not instructing the jury that
    they should scrutinize the complainant's testimony with
    "particular care" because of an agreement she had reached with
    the government.   The Commonwealth contends that there was no
    cooperation agreement between the complainant and the
    government, and there was no reward for her testimony.     We agree
    with the judge that the defendant was not entitled to a
    "particular care" instruction.
    "Because of the possible improper influences on a jury that
    could develop from hearing testimony given pursuant to a written
    plea agreement that offers substantial benefits to a witness but
    10If this had been the only error, it would be harmless.
    Although the judge stated that the dentist would not be
    permitted to testify concerning from matters that had been
    redacted from the dental records, the dentist, in fact, did
    testify without objection that she believed the bridge was loose
    because of "advanced decay," and that teeth which show decay are
    weak and more prone to breaking. Defense counsel relied on this
    testimony in her closing. Cf. Commonwealth v. Elliot, 
    393 Mass. 824
    , 831–832 (1985), and cases cited (error in preventing
    impeachment harmless, where equivalent information was
    communicated to jury).
    25
    only if the witness tells the truth . . . the judge must
    specifically and forcefully tell the jury to study the witness's
    credibility with particular care."     Commonwealth v. Ciampa, 
    406 Mass. 257
    , 266 (1989).     Here, there was neither a plea agreement
    nor any type of written agreement that required the complainant
    to testify truthfully, and so the Ciampa instruction was not
    required.    See Commonwealth v. Felder, 
    455 Mass. 359
    , 369
    (2009).     The prosecutor did not enter into an agreement with the
    complainant; rather, the complainant pursued a separate,
    statutory benefit, related to her report that she was the victim
    of a crime.    The opportunity to pursue a statutory benefit does
    not rise to the level of a written agreement with a prosecutor
    that requires a Ciampa instruction.     Cf. Commonwealth v. Sealy,
    
    467 Mass. 617
    , 625 (2014) (defendant must have opportunity to
    impeach witness with evidence that she applied for visa that
    grants work authorization to noncitizen victims of crime who
    report crime to police, but visa application in this case was
    not "clearly . . . relevant to a motive to lie").     Additionally,
    as discussed, the Commonwealth had not offered a reward or
    inducement for the complainant's testimony.     Given the lack of a
    nexus between the potential benefit to the complainant and her
    testimony, the pending application to the program does not rise
    to the level of a reward or inducement.     The complainant's
    perception of the application process may create a motive to
    26
    lie, but the judge properly instructed the jury that they "may
    also consider whether the witness has any motive to testify for
    or against either party, or the interest or lack of interest the
    witness may have in the outcome of the case."     Such an
    instruction is sufficient, where the judge specifically
    highlighted the complainant's potential interest in the outcome
    of the case; a "particular care" instruction is not required.
    3.   Conclusion.   The defendant's conviction is vacated and
    set aside.   The matter is remanded to the Superior Court for
    further proceedings consistent with this opinion.
    So ordered.