Britton v. Office of the Att'y Gen. , 2019 NMCA 2 ( 2018 )


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    New Mexico Compilation
    Commission, Santa Fe, NM
    '00'05- 11:03:36 2019.01.23
    IN THE COURT OF APPEALS OF THE STATE OF NEW MEXICO
    Opinion Number: 2019-NMCA-002
    Filing Date: September 24, 2018
    Docket No. A-1-CA-35346
    MARCY BRITTON,
    Plaintiff-Appellant,
    v.
    OFFICE OF THE ATTORNEY GENERAL
    OF NEW MEXICO,
    Defendant-Appellee.
    APPEAL FROM THE DISTRICT COURT OF BERNALILLO COUNTY
    C. Shannon Bacon, District Judge
    Freedman Boyd Hollander Goldberg
    Urias & Ward, PA
    John W. Boyd
    Albuquerque, NM
    for Appellant
    Fuqua Law & Policy, PC
    Scott Fuqua
    Santa Fe, NM
    for Appellee
    Rodey, Dickason, Sloan, Akin & Robb, P.A.
    Denise M. Chanez
    Albuquerque, NM
    for Amici Curiae New Mexico Foundation for Open Government
    OPINION
    HANISEE, Judge.
    1
    {1}      At issue in this appeal is the appropriate damages available to Plaintiff under the
    Inspection of Public Records Act (IPRA), NMSA 1978, §§ 14-2-1 to -12 (1947, as
    amended through 2018), when she successfully proved that the New Mexico Attorney
    General’s Office (AGO) failed to produce all nonexempt records in response to her
    request to inspect public records and further failed to provide her with an explanation of
    why she was denied the right to inspect those records. In Faber v. King, 2015-NMSC-
    015, ¶ 1, 
    348 P.3d 173
    , decided two months before the district court ruled in this case,
    our Supreme Court addressed what damages are available under Section 14-2-12 of IPRA
    when a public body affirmatively denies an IPRA request and it is later determined that
    the denial was wrongful. Faber held that in an action brought under Section 14-2-12 to
    enforce a “wrongful denial,” successful plaintiffs may only recover actual damages,
    costs, and attorney fees, but not statutory or punitive damages. Faber, 2015-NMSC-015,
    ¶¶ 15, 31, 41. Relying on Faber, the district court here reasoned that because the AGO
    timely provided “some responsive records” to Plaintiff’s request, Plaintiff’s case is a
    “wrongful denial” case “that proceeds under Section 14-2-12, not under Section 14-2-
    11.” Thus, the district court ruled that Plaintiff is entitled only to actual damages, attorney
    fees, and costs under Section 14-2-12, and is foreclosed from recovering Section 14-2-
    11’s statutory damages of up to $100 per day. Concluding that the district court
    misapplied Faber and misinterpreted the damages provisions of IPRA in a manner
    inconsistent with the legislation’s overarching purpose, we reverse.
    BACKGROUND
    Historical Facts
    {2}     Plaintiff is a long-time animal welfare activist in New Mexico who, in 2007,
    learned about raids being conducted by the AGO’s newly formed Attorney General’s
    Animal Cruelty Task Force (AGACT). Among other things, Plaintiff became concerned
    that AGACT was engaging in “killing animals unnecessarily, inhumanely and
    unlawfully[.]” Plaintiff was also concerned that reports of animal cruelty that were made
    to the AGACT Hotline were going unanswered, and that Heather Ferguson, a private
    citizen who was appointed “coordinator” of AGACT, “was mishandling cruelty cases
    while exercising some sort of law enforcement authority derived from her status as
    ‘coordinator’ of the AGACT.”
    {3}     After writing to the AGO to express concerns regarding the hotline, Ferguson, and
    the failure to prosecute cases of animal cruelty and being told by the AGO that its
    “jurisdiction and authority [to investigate and prosecute complaints of animal cruelty] is,
    in fact, limited by state statute[,]” Plaintiff sought the assistance of sheriffs, district
    attorneys, the FBI, and state legislators among others. Because “[n]ot one agency
    investigated or took any action[,]” Plaintiff “decided to launch [her] own investigation
    through letters and IPRA requests directly to the AGO.”
    Plaintiff’s IPRA Requests and the AGO’s Responses
    2
    {4}     In March 2009 Plaintiff began submitting requests to inspect public records
    related to AGACT to the AGO. Specifically, Plaintiff was “trying to find out how
    ordinary citizens had acquired law enforcement and dispatch authority from the AGO.”
    On June 30, 2009, Plaintiff served the request at issue in this appeal (June 2009
    request)—her fifth request in total to the AGO—in which she sought to inspect:
    [a]ny and all electronic communications . . . sent and/or received by or
    between any persons employed by or associated with the [AGO,]
    including but not limited to . . . Steve Suttle, . . . and all persons on or
    associated with the Attorney General’s Animal Cruelty Task
    Force/Hotline . . . , including but not limited to Heather Ferguson[,] . . .
    Sherry Mangold, etc. in connection to all activities . . . involving in any
    way the above-referenced parties for the time period of July 1, 2007
    through June 30, 2009[.]
    After initially informing Plaintiff on July 1, 2009, that the AGO would respond to
    Plaintiff’s request no later than July 15, 2009, the AGO’s records custodian later wrote to
    Plaintiff on July 14, 2009, to inform her that “[t]his request is excessively burdensome
    and broad and we need additional time to respond.” The AGO told Plaintiff it would
    “gather the records into year groupings and allow inspection on an on-going basis.”
    {5}     On August 1, 2009, having not been permitted to inspect any of the public records
    responsive to her June 2009 request, Plaintiff wrote to Chief Deputy Attorney General
    Albert Lama and asked the AGO to “immediately comply with IPRA and provide all
    requested public records to [her] by Friday, August 14, 2009.” In a letter dated August 6,
    2009, Lama’s assistant provided Plaintiff with the following updates regarding the
    AGO’s efforts to respond to her request: (1) the AGO had “completed [its] search for
    responsive records created in 2007” and had “located no responsive records for that
    year”; (2) the AGO anticipated “be[ing] able to provide [Plaintiff] with records for 2008
    on or before September 8, 2009”; and (3) the AGO “will then continue [its] efforts to
    identify and make available for inspection the responsive 2009 records.” The letter
    further stated that the AGO “believe[s] that there are potentially 10,000 records
    responsive to [Plaintiff’s] request” and asked Plaintiff to provide additional specificity as
    to the particular records she wished to inspect. Plaintiff responded by letter on August 9,
    2009, commenting that the AGO’s August 6 letter had “brought to light the startling and
    unexpected fact that, by [the AGO’s] estimation, there have been potentially 10,000 e-
    mails exchanged between members of [AGACT] and staff members of the [AGO] within
    th[e] last year and a half.” She then informed the AGO that “[b]ecause of this new
    information, instead of tightening the scope of [her] public records request . . . , [she]
    must now expand it to include all of the records [the AGO] mentioned.”
    {6}     On September 4, 2009, the AGO wrote to Plaintiff, informing her that “the first
    batch [of emails were] available and ready for inspection” and that the standard copying
    fee of $0.25 per page would apply. Plaintiff sent the AGO a check for $75, and the AGO
    provided copies of records on September 18, 2009. After Plaintiff sent another check for
    $19.50, the AGO provided Plaintiff with additional records on October 15, 2009, and
    3
    advised her that those records constituted “the last batch of emails available for
    inspection[.]” In total, Plaintiff received 378 records from the AGO in response to her
    June 2009 request.
    {7}     On October 17, 2009, Plaintiff wrote to the AGO, asking it to “explain the
    discrepancy between the 10,000 emails that [the AGO] wrote would be responsive to
    [her] public records request and the 378 records that were actually provided to [her].”
    Plaintiff also said that she believed she had “evidence . . . to support [her] theory that the
    [AGO] has willfully withheld approximately 9,600 public records, includ[ing] a
    previously sent email that was not provided with the subject batches.” She further
    expressed her surprise that Steve Suttle, an AGO attorney affiliated with AGACT and
    named in Plaintiff’s June 2009 request, had recently and publicly stated at the State
    Humane Conference, “ ‘Our emails are private and confidential. We are not going to
    release them.’ ”
    {8}       Lama responded on November 9, 2009, that the AGO had advised Plaintiff that
    her request could “potentially produce” up to 10,000 responsive records, “but at that time,
    a definite number had not yet been established.” Lama informed Plaintiff that “[t]he
    request produced approximately 1000 emails, [of] which [Plaintiff has] been given
    378[,]” and that “[s]ome documents retrieved were duplicative or were not within the
    scope of [Plaintiff’s] request.” Lama also explained that “[o]f the volume of documents
    reviewed, there is a small number, relating to information subject to non-disclosure under
    . . . the law enforcement exception to [IPRA].” Lama then concluded, “[a]t this time [the
    AGO’s] office has fully responded to [Plaintiff’s June 2009] request for inspection of
    public records that were identifiable based on [her] request.”
    {9}      Over the next two months, Plaintiff continued to “dispute [the AGO’s] assertion
    that [it] . . . has fully complied with [Plaintiff’s] request for inspection of public records.”
    In a letter to Lama, Plaintiff explained that she believed the AGO was not in compliance
    with IPRA for two reasons: first, because it had not produced all responsive records to
    her request, and second, because it had issued a “blanket denial of records using the ‘law
    enforcement’ exception[,]” which Plaintiff contended IPRA did not allow. On February
    3, 2010, Lama sent Plaintiff a letter and “copies of documents subject to inspection for
    your review.” Lama informed Plaintiff that “the copies provided are duplicative of what
    [she was] previously provided in [her] original inspection of public records request” and
    that “[t]his completes all records requests received by this office from [Plaintiff].”
    Plaintiff “continued to be convinced that the AGO had withheld many emails that were
    responsive to [her] request” but felt that she “was at a ‘dead end.’ ”
    Plaintiff’s Discovery of Additional Responsive Records and Filing of the Instant
    Action
    {10} Nearly two years later, in January 2012, Plaintiff served an IPRA request on the
    State Auditor—who, by then, had conducted his own audit of AGACT—seeking
    inspection of all records in the State Auditor’s custody related to AGACT. Upon
    receiving a response to her request from the State Auditor, Plaintiff “could see
    4
    immediately that there were documents within the scope of [her June 2009] IPRA request
    that the AGO had provided to the [State] Auditor but had withheld from [her].” For
    example, Plaintiff received from the State Auditor, but not the AGO, an email dated
    February 10, 2009, sent by Sherry Mangold to a list of recipients that included three
    individuals employed by the AGO’s office—including Steve Suttle—with a rough draft
    of minutes from the January 14, 2009, AGACT meeting.
    {11} Also in January 2012, Plaintiff filed suit in the instant action, alleging that “[t]o
    date, almost two and a half years after receiving [Plaintiff’s] IPRA request, the AGO has
    not provided all of the public documents in its possession that are responsive to
    [Plaintiff’s] request.” Through the use of depositions, Plaintiff learned that “the initial
    search” the AGO conducted in responding to Plaintiff’s June 2009 request “was itself
    artificially limited and not reasonably calculated to identify many of the documents
    [Plaintiff] was seeking.” Because Plaintiff’s counsel was also counsel in separate
    litigation against the AGO, through which it had obtained documents from the AGO
    during discovery, Plaintiff additionally and by pure happenstance obtained further proof
    that there were “many documents” that the AGO had not provided to Plaintiff that were
    responsive to her June 2009 request. The AGO agreed to “run a new search of emails,
    with search criteria that were consistent with [Plaintiff’s June 2009] IPRA request and
    that [the parties] believed would actually locate the documents that [Plaintiff] had
    originally sought through [her] IPRA request.” On May 9, 2013, the AGO produced “at
    least 350 [emails] that were called for by [Plaintiff’s June] 2009 IPRA request and that
    had not been produced earlier.”
    Summary Judgment Proceedings and the District Court’s Rulings
    {12} Plaintiff thereafter moved for summary judgment on her IPRA complaint based
    on what she contended were the AGO’s two distinct violations of IPRA. Plaintiff first
    argued that the AGO violated IPRA by failing to “produce[] all of the responsive records
    before declaring that it had completed responding to [Plaintiff’s] request.” Plaintiff next
    argued that the AGO violated IPRA by failing to “comply with the procedures for denied
    requests outlined in Section 14-2-11(B).” In addition to requesting attorney fees and costs
    under Section 14-2-12(D), Plaintiff sought statutory damages of up to $100 per day as
    provided for in Section 14-2-11 of IPRA.
    {13} In its response to Plaintiff’s motion, the AGO did not dispute that “the initial
    search to locate documents responsive to Plaintiff’s [June 2009] IPRA request was
    incomplete” but contended that “[t]he failure to initially produce [responsive] documents
    was inadvertent” and, “at worst, negligent.” While the AGO repeatedly noted that
    Plaintiff had failed to establish that the AGO’s failure to produce responsive records was
    done intentionally or in bad faith, it also contended that “it is ultimately irrelevant
    whether” Plaintiff proffered evidence that the AGO withheld records in bad faith. The
    AGO’s primary argument that the portion of Plaintiff’s motion seeking Section 14-2-11
    damages should be denied focused on the timeliness of the AGO’s response. The AGO
    argued that because it was undisputed that it had “responded to Plaintiff’s IPRA request
    within fifteen days of receiving it[,]” Section 14-2-11(C)’s statutory damages provision—
    5
    which provides that “[a] custodian who does not deliver or mail a written explanation of
    denial within fifteen days after receipt of a written request for inspection is subject to an
    action to enforce the provisions of [IPRA]”—“has no application here.” The AGO argued
    that Plaintiff’s action to enforce the alleged IPRA violations was one arising under
    Section 14-2-12 of the Act, which, according to the AGO, provides a “separate
    mechanism for enforcing a [s]tate agency’s wrongful denial of records” through which
    only attorney fees and costs are recoverable.
    {14} The district court denied Plaintiff’s motion “with respect to the applicability of
    [Section] 14-2-11” statutory damages but concluded that “Plaintiff is entitled to a
    reasonable attorney[] fee” under Section 14-2-12. With respect to its denial of Plaintiff’s
    request for Section 14-2-11 damages, the district court reasoned:
    IPRA establishes two potential violations of its provisions and also
    establishes two separate remedies for the enforcement of those violations.
    The first violation—the failure to timely respond to an IRPA request—is
    remedied through the provisions described above and found in Section 14-
    2-11. The second violation—the wrongful withholding of documents in
    response to a request—is remedied through the provisions of [Section] 14-
    2-12.
    ....
    Plaintiff’s case is one that proceeds under Section 14-2-12, not
    under Section 14-2-11. The [AGO] responded to Plaintiff’s IPRA request
    within the statutorily-mandated time period and provided some responsive
    records approximately two months later. Plaintiff believed, correctly, that
    the [AGO] had not fully responded to her request and brought this lawsuit
    in an effort to obtain those documents that she believed had been withheld.
    Her action is thus an enforcement action under Section 14-2-12, and she is
    limited to those damages made available in Section 14-2-12(D).
    Relying on our Supreme Court’s then-recently issued opinion in Faber, 2015-NMSC-
    015, the district court concluded that Plaintiff was entitled not to statutory damages but
    only to “a reasonable attorney[] fee.”
    {15} The district court subsequently denied Plaintiff’s motion for reconsideration and
    granted the AGO’s motion for summary judgment. In its opinion and order, the district
    court further elaborated on its reading of Faber and the reasons it concluded that
    Plaintiff’s action was an action under Section 14-2-12 rather than Section 14-2-11. The
    district court explained that its ruling was “[i]n light of Faber” and reiterated its belief
    that “under IPRA there are ‘two different sets of actions.’ . . . One is where the agency
    completely ignores an IPRA request or doesn’t respond in a timely fashion[,] and the
    other is ‘the more traditional fight’ under Section 14-2-12 where a requestor sues over
    what an agency should have produced.” The district court described the instant case as
    one where “Plaintiff was suing over a wrongful denial” and rejected Plaintiff’s argument
    6
    that the AGO’s failure to either provide her with all responsive records or inform her of
    the basis for withholding responsive documents constituted a failure to timely respond to
    an IPRA request and, therefore, a violation of Section 14-2-11. Accordingly, the district
    court granted the AGO’s motion for summary judgment.
    The Arguments on Appeal
    {16} Plaintiff argues that the district court’s decision reflects a misunderstanding of
    both IPRA and Faber. She points to the district court’s statement that Section 14-2-11
    damages apply only in cases “where the agency completely ignores an IPRA request or
    doesn’t respond in a timely fashion” as evidence of that misunderstanding. According to
    Plaintiff, under the district court’s ruling, “no matter how flagrantly an agency violates
    [Section 14-2-11’s] procedural provisions, there is no liability for statutory penalties if
    the agency has gone through the formality of providing some sort of response, whatever
    it is, to the IPRA request.” Such a ruling, contends Plaintiff, “does violence to IPRA and
    to [our] Supreme Court’s decision in Faber.”
    {17} Amicus Curiae New Mexico Foundation for Open Government (NMFOG), which
    filed a brief in support of Plaintiff, goes further in its condemnation of the district court’s
    decision, arguing that “[t]he district court’s ruling encourages deceptive responses to
    IPRA requests” and that “[a]bsent the deterrent effect of an award of statutory damages in
    situations like these, government entities have little incentive to behave openly and
    transparently by disclosing the existence of responsive documents.” NMFOG specifically
    faults the district court for “focusing on the [AGO’s] partial production of responsive
    documents rather than the [AGO’s] failure to produce other responsive documents” and
    argues that the district court’s ruling “undermines the overarching policy behind IPRA”
    by allowing public bodies that provide any response—no matter how inadequate, so long
    as it is timely—to an IPRA request to avoid the possibility of per-day statutory damages.
    {18} The AGO admits that its response to Plaintiff’s request was “inadequate” but
    argues that the district court correctly concluded that statutory damages are not available
    to Plaintiff because the AGO’s admittedly inadequate response was timely. The AGO’s
    argument rests on its reading of IPRA as “establish[ing] two separate obligations for
    government agencies and two concomitantly separate remedies for violations of each.”
    According to the AGO, a public body’s two obligations under IPRA are: (1) to “promptly
    reply to IPRA requests[,]” and (2) to “respond to IPRA requests by providing all non-
    exempt responsive documents in their possession.” The AGO argues that a public body’s
    failure to comply with the first obligation is enforceable under Section 14-2-11(C), which
    provides for statutory damages of up to $100 per day, while a public body’s failure to
    comply with its second obligation is only enforceable under Section 14-2-12, which
    allows for actual damages, attorney fees, and costs, but not statutory damages. Relying on
    Faber and arguing that the AGO’s failure in this case, like the one in Faber, was in
    meeting only the second obligation, the AGO defends the district court’s determination
    that Plaintiff may only recover the damages allowed under Section 14-2-12.
    DISCUSSION
    7
    {19} The question to be resolved in this appeal is whether the district court erred in
    concluding that Plaintiff’s action is exclusively “one that proceeds under Section 14-2-
    12” and limiting the damages Plaintiff can recover to actual damages under Subsection
    (D) of that provision. To answer this question requires that we interpret IPRA, making
    our review de novo. See Faber, 2015-NMSC-015, ¶ 8 (“Interpretation of the language of
    a statute is a question of law that we review de novo.”). Because the facts relevant to our
    analysis are not in dispute, see Carangelo v. Albuquerque-Bernalillo Cty. Water Util.
    Auth., 2014-NMCA-032, ¶ 16, 
    320 P.3d 492
    (explaining that “[s]ince summary judgment
    was granted, we presume the district court found no material facts in dispute”), we apply
    de novo review to the district court’s legal conclusion that Plaintiff is foreclosed from the
    possibility of recovering Section 14-2-11 damages under the facts of this case. See City of
    Albuquerque v. BPLW Architects & Eng’rs, Inc., 2009-NMCA-081, ¶ 7, 
    146 N.M. 717
    ,
    
    213 P.3d 1146
    (explaining that “if no material issues of fact are in dispute and an appeal
    presents only a question of law, we apply de novo review”). Ordinarily, we would begin
    with a discussion of IPRA itself; however, because the district court concluded that Faber
    directly controls the disposition of this case and because the AGO contends on appeal
    that Faber “forecloses” the possibility of Plaintiff recovering Section 14-2-11 statutory
    damages, we begin by considering Faber’s applicability and the extent to which it
    controls the outcome of this case.
    I.     Whether Faber Controls
    {20} Faber involved an action by attorney Daniel Faber against then-Attorney General
    Gary King in which Faber alleged that the AGO had “wrongfully denied” Faber’s request
    to inspect public records. 2015-NMSC-015, ¶¶ 2, 4. Faber represented three assistant
    attorneys general in a federal employment lawsuit against the AGO. 
    Id. ¶ 2.
    He filed an
    IPRA request for employment data on former AGO attorneys after the federal district
    court had entered an order staying proceedings, including discovery, in that case. 
    Id. ¶¶ 2-
    3. The AGO denied the request on the basis that “these records involve a current lawsuit
    and appear to circumvent the discovery process and the current [o]rder [s]taying
    [d]iscovery.” 
    Id. ¶ 3.
    Less than two weeks later, Faber filed an IPRA enforcement action
    in state district court. 
    Id. ¶ 4.
    {21} The district court determined that the federal court’s stay of discovery “did not
    preempt the statutory rights granted to New Mexico citizens by IPRA, and that the
    Attorney General violated IPRA by denying Faber’s . . . request.” 
    Id. Having succeeded
    in his enforcement action, Faber later moved for an award of damages and specifically
    sought “damages of $100 per day.” 
    Id. ¶ 5
    (internal quotation marks omitted). Noting that
    Section 14-2-11(C) allows courts to “award damages of [up to] $100 per day for failure
    to timely respond to an IPRA request[,]” Faber argued that “the same per diem damages
    should apply for wrongful denial of requests under Section 14-2-12(D).” Faber, 2015-
    NMSC-015, ¶ 5. In addition to costs, the district court awarded Faber “$10 per day from
    the date of the wrongful denial to the date the stay was lifted and thereafter damages of
    $100 per day until the records are provided[.]” 
    Id. (internal quotation
    marks omitted).
    8
    {22} Our Supreme Court reversed the district court’s award of per-day damages and
    held that in “post-denial enforcement” actions brought, as Faber’s was, under Section 14-
    2-12, the only damages available are actual damages, costs, and attorney fees. Faber,
    2015 NMSC-015, ¶¶ 17, 32 (emphasis added). The issue decided in Faber was narrow:
    “what type of damages a court is permitted to award under Section 14-2-12(D).” Faber,
    2015-NMSC-015, ¶ 7. Our Supreme Court rejected the argument advanced by Faber that
    Section 14-2-11’s per-day damages could and should be read into Section 14-2-12’s
    damages provision. Faber, 2015-NMSC-015, ¶¶ 5, 13, 15. In so doing, it discussed the
    different remedies available under Sections 14-2-11 and -12 to illustrate why it was
    inappropriate—and violative of statutory construction rules—to read Section 14-2-11’s
    statutory damages into Section 14-2-12. Faber, 2015-NMSC-015, ¶¶ 12, 14-16, 29-32.
    Specifically, it explained that “Sections 14-2-11 and 14-2-12 create separate remedies
    depending on the stage of the IPRA request.” Faber, 2015-NMSC-015, ¶ 12. It described
    Section 14-2-11’s per-day damages as being available “when the custodian fails to
    respond to a request or deliver a written explanation of the denial” and designed to meet
    “the goal of prompt compliance” by the public body. Faber, 2015-NMSC-015, ¶¶ 16, 29.
    By contrast, it described Section 14-2-12 damages as “ensur[ing] that IPRA requests are
    not wrongfully denied.” Faber, 2015-NMSC-015, ¶ 29. Explaining that the AGO—which
    had undisputedly provided a good-faith written explanation of denial—“was entitled to
    present its reasons for nonproduction to the district court” and that the AGO “was in
    compliance with IPRA” up to the time of decision by the district court, our Supreme
    Court held that Section 14-2-11’s statutory damages are unavailable in “wrongful denial”
    enforcement actions under Section 14-2-12. Faber, 2015-NMSC-015, ¶¶ 3, 29, 30.
    {23} Importantly, Faber neither considered nor addressed the issue presented here:
    whether a public body that incompletely and inadequately responds to a request is “in
    compliance[,]” 2015-NMSC-015, ¶ 29, with its obligations under IPRA so as to avoid the
    possibility of statutory damages. Faber’s statements regarding Section 14-2-11 and the
    statutory damages provided therein must be understood in the context of the facts of that
    case and the resolution of the particular arguments advanced therein. Cf. State v. Lucero,
    2017-NMSC-008, ¶ 31, 
    389 P.3d 1039
    (rejecting as unpersuasive the defendant’s reliance
    on a case “that presented very different legal and factual issues than his own” and that
    “did not squarely address” the issue he was raising). Critically, the parties in Faber did
    not dispute that there had been a “wrongful denial” of Faber’s request, i.e., that the AGO
    had complied with its obligations under Section 14-2-11 by informing Faber of its “good-
    faith basis for denying the request,” and that Faber’s action was one brought strictly
    under Section 14-2-12. Faber, 2015-NMSC-015, ¶¶ 1, 31. Here, however, Plaintiff sued
    over the AGO’s “fail[ure] to produce the public records . . . requested by . . . Plaintiff” in
    response to her June 2009 IPRA request and the fact that the AGO had not issued a
    written explanation of denial in conformance with Section 14-2-11(B). In other words,
    Plaintiff never conceded—and, in fact, continues to hotly contest—that the AGO had
    complied with its Section 14-2-11 obligations, yet the district court summarily concluded
    that Plaintiff’s case is one that proceeds only under Section 14-2-12.
    {24} As characterized above, the district court based its conclusion on the fact that “the
    AGO responded timely to Plaintiff’s IPRA request and provided some responsive
    9
    records, but did not fully respond to Plaintiff’s request.” But the district court’s own
    reasoning illustrates the important yet overlooked factual distinction between this case
    and Faber: that here, by the district court’s own acknowledgment, the AGO “did not fully
    respond to Plaintiff’s request.” But see Faber, 2015-NMSC-015, ¶¶ 3, 30 (explaining that
    the AGO’s written explanation of denial, which provided a good-faith reason for
    withholding requested records, in that case rendered the AGO “in compliance with
    IPRA”). The question to be decided here—not considered or answered by Faber—is
    whether the failure to fully respond renders a public body potentially subject to statutory
    damages. Thus, because cases are not considered authority for propositions not
    considered, we conclude that Faber does not control the outcome of this case and that the
    district court erred in concluding otherwise. See Sangre de Cristo Dev. Corp., Inc. v. City
    of Santa Fe, 1972-NMSC-076, ¶ 23, 
    84 N.M. 343
    , 
    503 P.2d 323
    (“The general rule is that
    cases are not authority for propositions not considered.”).
    {25} But that alone does not mandate reversal. Because the district court based its
    conclusion on Faber and not an independent construction of IPRA, we next turn to IPRA
    itself to determine what damages the Legislature intended to be recoverable under the
    facts of this case.
    II.    Interpreting IPRA
    {26} The issue of first impression with which we are presented is whether the
    Legislature intended to subject a public body that issues a perfunctory response and
    eventually allows inspection of some, but not all, nonexempt public records to the
    possibility of Section 14-2-11’s statutory damages. Before turning to the parties’ specific
    arguments about the applicability of Section 14-2-11 damages in this case, however, we
    begin by reviewing IPRA and its purpose in order to provide context, which is key to any
    IPRA analysis. See Rio Grande Sun v. Jemez Mountains Pub. Sch. Dist., 2012-NMCA-
    091, ¶ 8, 
    287 P.3d 318
    .
    A.     Applicable Rules of Statutory Construction
    {27} Courts must “construe IPRA in light of its purpose and interpret it to mean what
    the Legislature intended it to mean, and to accomplish the ends sought to be
    accomplished by it.” Faber, 2015-NMSC-015, ¶ 8 (internal quotation marks and citation
    omitted). When construing individual statutory sections contained within an act, courts
    examine the overall structure of the act and consider each section’s function within the
    comprehensive legislative scheme. See 
    id. ¶ 9.
    “To determine legislative intent, we look
    not only to the language used in the statute, but also to the purpose to be achieved and the
    wrong to be remedied.” Hovet v. Allstate Ins. Co., 2004-NMSC-010, ¶ 10, 
    135 N.M. 397
    ,
    
    89 P.3d 69
    . “A construction must be given which will not render the statute’s application
    absurd or unreasonable and which will not defeat the object of the Legislature.” State ex
    rel. Newsome v. Alarid, 1977-NMSC-076, ¶ 9, 
    90 N.M. 790
    , 
    568 P.2d 1236
    , superseded
    on other grounds by statute as stated in Republican Party of N.M. v. N.M. Taxation and
    Revenue Dep’t, 2012-NMSC-026, 
    283 P.3d 853
    .
    10
    {28} “We should not attribute to the [L]egislature an undue precision in drafting and
    thereby frustrate legislative intent when we construe a statute.” Jeffrey v. Hays Plumbing
    & Heating, 1994-NMCA-071, ¶ 10, 
    118 N.M. 60
    , 
    878 P.2d 1009
    . That is particularly so
    because “[t]he Legislature often enacts laws with a broad sweep, and cannot be fairly
    expected to expressly address every eventuality.” Cerrillos Gravel Prods., Inc. v. Bd. of
    Cty. Comm’rs of Santa Fe Cty., 2004-NMCA-096, ¶ 15, 
    136 N.M. 247
    , 
    96 P.3d 1167
    .
    “Although [appellate courts] will not read into a statute language which is not there, we
    do read the act in its entirety and construe each part in connection with every other part in
    order to produce a harmonious whole.” Gen. Motors Acceptance Corp. v. Anaya, 1985-
    NMSC-066, ¶ 15, 
    103 N.M. 72
    , 
    703 P.2d 169
    .
    B.     The Purpose of IPRA
    {29} The starting point for any court tasked with resolving an IPRA challenge is to
    place into statutory context the particular arguments made vis-à-vis the Legislature’s
    declared purpose in enacting IPRA. Unlike many statutes, for which the Legislature has
    provided no express statement of intent, IPRA contains a clear declaration of the public
    policy the Legislature intended to further by enacting IPRA. Section 14-2-5 provides:
    Recognizing that a representative government is dependent upon
    an informed electorate, the intent of the [L]egislature in enacting the
    Inspection of Public Records Act is to ensure, and it is declared to be the
    public policy of this state, that all persons are entitled to the greatest
    possible information regarding the affairs of government and the official
    acts of public officers and employees. It is the further intent of the
    [L]egislature, and it is declared to be the public policy of this state, that to
    provide persons with such information is an essential function of a
    representative government and an integral part of the routine duties of
    public officers and employees.
    (Emphasis added.) As our Supreme Court has explained, “IPRA is intended to ensure that
    the public servants of New Mexico remain accountable to the people they serve.” San
    Juan Agric. Water Users Ass’n v. KNME-TV (San Juan), 2011-NMSC-011, ¶ 16, 
    150 N.M. 64
    , 
    257 P.3d 884
    . “New Mexico’s policy of open government is intended to protect
    the public from having to rely solely on the representations of public officials that they
    have acted appropriately.” City of Farmington v. The Daily Times, 2009-NMCA-057,
    ¶ 17, 
    146 N.M. 349
    , 
    210 P.3d 246
    , overruled on other grounds by Republican Party of
    N.M., 2012-NMSC-026, ¶ 16.
    {30} What constitutes “the greatest possible information” varies depending on the facts
    of a given case. Generally, providing “the greatest possible information” will consist of a
    public body permitting inspection of all public records that are responsive to a request
    and do not fall within one of IPRA’s enumerated exceptions. See §§ 14-2-1(A), -6(C)
    (granting “every person . . . a right to inspect public records” and defining “inspect” as
    meaning “to review all public records that are not excluded in Section 14-2-1” (emphasis
    added)). Where the public body does so, it is not subject to a claim for any type of
    damages because it has fulfilled its substantive obligation to provide “the greatest
    11
    possible information” to the requester. See Derringer v. State, 2003-NMCA-073, ¶¶ 1, 6,
    11, 
    133 N.M. 721
    , 
    68 P.3d 961
    (holding that the plaintiff did not have a cause of action
    under IPRA where the public body, which initially “did not fully comply” with IPRA,
    “had furnished or provided access to all of the documents in its possession that [the
    p]laintiff had requested” prior to the plaintiff bringing his claim). In cases where a public
    body believes requested records are exempt from inspection based on one of IPRA’s
    exceptions, “the greatest possible information” may initially—and in some cases, only—
    consist of a written explanation of denial issued by the custodian. See § 14-2-11(B)
    (providing that “[i]f a written request has been denied, the custodian shall provide the
    requester with a written explanation of the denial”). As this Court recently explained,
    IPRA is focused on providing “the greatest possible information[,]” not merely tangible
    documents, and “[d]enials are valuable information-gathering tools” because “the
    absence of either (1) production of responsive records or (2) a conforming denial based
    upon a valid IPRA exception sends a strong message to the requester that no responsive
    public record exists.” Am. Civil Liberties Union of N.M. v. Duran, 2016-NMCA-063,
    ¶ 38, 
    392 P.3d 181
    . Thus, when a public body issues a conforming written explanation of
    denial, it is considered to have provided valuable information—upon which a requester
    can rely—sufficient to satisfy its substantive obligation under IPRA. See Faber, 2015-
    NMSC-015, ¶ 30 (explaining that “[r]ight or wrong, the [AGO] was entitled to present its
    reasons for nonproduction to the district court for a decision under Section 14-2-12” and
    that “up to the time of decision, the [AGO] was in compliance with IPRA”).
    {31} Importantly, nowhere does IPRA expressly contemplate or provide for
    “incomplete” or “inadequate” responses, i.e., ones in which the public body has failed to
    permit inspection of all nonexempt responsive records. The expectation established by
    IPRA is that records custodians will diligently undertake their responsibility to process
    and fully respond to requests, including determining what public records are responsive
    to the request and what records or portions thereof may be exempt from disclosure,
    communicating the status of a request to the requester, and ultimately providing for
    inspection of all nonexempt records. See, e.g., §§ 14-2-5, -6(C), -7, -8(D), -9(A), (C)(6);
    San Juan, 2011-NMSC-011, ¶ 36 (explaining that “[p]ublic bodies have a statutory duty
    to respond diligently to all records requests” (emphasis added)). The only basis IPRA
    provides for a public body to deny a person the right to inspect a public record is the
    body’s reasonable, good-faith belief that the record falls within one of IPRA’s
    enumerated exemptions. See §§ 14-2-1, -11. Thus, as Faber explained, IPRA “obligates”
    public bodies “to either (1) permit the inspection . . . , or (2) deny the written request[.]”
    2015-NMSC-015, ¶ 11 (internal quotation marks and citation omitted). A public body
    that permits only partial inspection—i.e., inspection of some but not all nonexempt
    responsive records—plainly has not complied with its obligation to provide “the greatest
    possible information” to the requester.
    {32} Other provisions of IPRA further suggest that inadequate, incomplete, or partial
    responses to IPRA are not in compliance with IPRA. Section 14-2-10, for example,
    provides records custodians with “an additional reasonable period of time” to “comply”
    with a request that is deemed “excessively burdensome or broad[.]” By granting “an
    additional reasonable period of time” to custodians, the Legislature indicated the primacy
    12
    of the completeness of a response even over the Legislature’s express desire for timely
    responses. If all IPRA required public bodies to do to be deemed compliant was to
    quickly provide for inspection of some records that are within the purview of a given
    IPRA request, the Legislature would not have granted custodians additional time to
    respond to requests. The grant of additional time “to comply” with “excessively
    burdensome or broad” requests effectively eliminates as a possible defense by the public
    body that it could not adequately and fully respond to a request because of time
    considerations.
    {33} In light of not only the express purpose of IPRA but also the entirety of IPRA’s
    provisions and what they evince regarding the Legislature’s intent, we conclude that
    when a public body provides an incomplete or inadequate response to a request to inspect
    public records, that body is not in compliance with IPRA. Because the undisputed facts
    establish that the AGO’s response to Plaintiff’s June 2009 request was “incomplete,” we
    hold as a matter of law that the AGO was not in compliance with IPRA at the time
    Plaintiff brought her IPRA enforcement action. We next turn to what damages the AGO
    is potentially subject to given its noncompliant response.
    C.     IPRA’s Damages Provisions Vis-à-Vis Its Purpose
    {34} As our Supreme Court has explained, “IPRA includes remedies to encourage
    compliance and facilitate enforcement.” San Juan, 2011-NMSC-011, ¶ 12. IPRA’s two
    provisions providing for damages—Sections 14-2-11(C) and -12(D)—“create separate
    remedies depending on the stage of the IPRA request.” Faber, 2015-NMSC-015, ¶ 12. In
    cases where a request has been “deemed denied,” Section 14-2-11 provides a statutory
    penalty of up to $100 per day when a public body’s failure to respond to a request is
    determined to be “unreasonable[.]” Section 14-2-11(A), (C); see Faber, 2015-NMSC-
    015, ¶ 16 (“It is when the custodian fails to respond to a request or deliver a written
    explanation of the denial that the public [body] is subject to Section 14-2-11 damages.”).
    Section 14-2-11 thus “encourage[s] compliance,” San Juan, 2011-NMSC-011, ¶ 12, by
    public bodies during the operative stage of an IPRA request—i.e., in responding to a
    request—by creating a financial disincentive to failing to respond in a way that fulfills the
    public body’s substantive obligation under IPRA. Section 14-2-12(D), by contrast, serves
    a different purpose. Section 14-2-12(D) requires courts to “award damages, costs and
    reasonable attorneys’ fees to any person whose written request has been denied and is
    successful in a court action to enforce the provisions of [IPRA].” Section 14-2-12 thus
    “facilitate[s] enforcement,” San Juan, 2011-NMSC-011, ¶ 12, after a request has been
    denied—whether “deemed denied” or affirmatively denied based on an exception later
    determined to be inapplicable—by encouraging individuals to pursue an enforcement
    action and lawyers to take cases involving alleged violations of IPRA. See Faber, 2015-
    NMSC-015, ¶¶ 17, 30-31 (explaining that “the enforcement and damages provisions
    under Section 14-2-12 apply” in “post-denial enforcement” actions); Rio Grande Sun,
    2012-NMCA-091, ¶ 19. In other words, Section 14-2-11 is focused on deterring
    nonresponsiveness and noncompliance by public bodies in the first instance, while
    Section 14-2-12 is focused on making whole a person who, believing his or her right of
    inspection has been impermissibly denied, brings a successful enforcement action.
    13
    {35} The respective remedies established in Sections 14-2-11 and -12 can also be
    understood as addressing the separate and distinct “wrongs” that can occur under IPRA.
    Section 14-2-11 addresses the “wrong” done by a public body, i.e., a public body’s failure
    to respond to a request, which, as concluded above, includes everything from a complete
    failure to respond at all, to failing to permit inspection of all nonexempt responsive
    records, to failing to issue an explanation of denial in conformance with Section 14-2-
    11(B) when records are being withheld from inspection. Section 14-2-12, however, is
    designed to correct the “wrong” done to the requester when his or her right of inspection
    is improperly denied. See § 14-2-12(B), (D) (providing both equitable relief and
    compensatory damages to a requester to ensure that the right of inspection is enforced).
    As such, and contrary to the AGO’s contention otherwise, we view it to be possible for an
    IPRA enforcement action to proceed—and for an IPRA plaintiff to recover—under both
    Sections 14-2-11 and -12. In other words, Section 14-2-11 and Section 14-2-12 damages
    are not mutually exclusive insofar as a public body may first occasion wrong to the
    requester and a requester may be separately and subsequently injured by the ensuing
    inaccessibility of records obtainable under IPRA. Indeed, an IPRA plaintiff who succeeds
    in an action based on a public body’s noncompliance, i.e., a Section 14-2-11-based
    action, necessarily also succeeds in proving the “wrong” that Section 14-2-12 is intended
    to remedy and is, thus, eligible for the damages provided by both sections. That the same
    is not true for plaintiffs who prove only a “wrongful denial”—i.e., the circumstances in
    Faber—in no way forecloses the possibility that a differently situated IPRA plaintiff may
    be able to recover both statutory and actual damages.
    {36} Here, the undisputed facts establish that the AGO failed to permit inspection of
    approximately 350 records that were responsive to Plaintiff’s request and for which no
    claim of exemption was ever asserted or written explanation of denial issued.1 Thus,
    unlike in Faber, Plaintiff’s request is not one that was “denied” in a way that limits her to
    Section 14-2-12 damages; rather, the AGO’s failure to either produce for inspection or
    “deliver or mail a written explanation of denial” regarding the 350 documents more
    properly brings Plaintiff’s action within the purview of Section 14-2-11. Because the
    AGO committed the type of “wrong” that Section 14-2-11’s statutory penalty seeks to
    remedy, we conclude that the district court erred by summarily concluding that Plaintiff
    is foreclosed categorically from recovering damages under Section 14-2-11. We,
    therefore, reverse the district court’s order denying Plaintiff’s motion for summary
    judgment “with respect to the applicability of [Section] 14-2-11” statutory damages and
    remand for further proceedings.
    III.   Whether the District Court Must Assess the Statutory Penalty Against the
    AGO and Award Plaintiff Statutory Damages in This Case
    1
    Notably, in response to Plaintiff’s motion for summary judgment, the AGO
    admitted its “failure to initially produce those documents”—though it attempted to
    excuse that failure as “inadvertent”—and never contended that its failure with respect to
    at least certain documents was purposeful, i.e., based on a claimed exemption.
    14
    {37} Plaintiff contends that the evidence in this case establishes that the AGO’s failure
    to provide her with all responsive records and/or an explanation as to why certain records
    were withheld was “certainly ‘unreasonable’ within the meaning of [Section 14-2-
    11(C)].” She, therefore, asks this Court to “remand to the district court with instructions
    to assess statutory damages against the [AGO] in an amount appropriate in light of the
    nature of the violation and the goal of . . . IPRA to encourage full disclosure of public
    records.” The AGO argues that “[i]f the per[-]day penalties in Section 14-2-11(C) were
    applied every time an agency produced some but not all of its responsive documents,
    every requester who obtained in litigation those documents that had been withheld would
    be entitled to recover per[-]day damages.” We next address why (1) the AGO’s concern
    about automatic liability is misplaced, and (2) this Court cannot grant Plaintiff the relief
    she seeks.
    {38} Section 14-2-11 does not entitle a requester to statutory damages in every case
    where the public body has failed to comply with IPRA. Section 14-2-11 merely creates
    the possibility of statutory damages and only mandates their award where the district
    court has determined that the public body’s failure is “unreasonable.” Section 14-2-
    11(C)(1). If a district court determines that a public body’s failure to allow for inspection
    of responsive records was reasonable, it may properly refuse to award statutory damages.
    See 
    id. If, however,
    the facts of a case support the conclusion that the public body’s
    failure was “unreasonable,” the district court must award statutory damages. 
    Id. And even
    under that circumstance, the Legislature has afforded district courts broad discretion in
    determining the amount of the award.
    {39} Unlike other statutory damages provisions that establish a sum certain to be paid
    in the event of a statutory violation, see, e.g., NMSA 1978, § 57-12-10(B) (2005)
    (providing for recovery of “actual damages or the sum of one hundred dollars ($100),
    whichever is greater[,]” where a person has suffered a loss resulting from a violation of
    the Unfair Practices Act), Section 14-2-11 establishes the penalty as a “not to exceed”
    amount of up to $100 per day. This reflects the Legislature’s understanding of the
    potential for IPRA noncompliance violations to vary widely in degree and kind and the
    concomitant need to allow district courts to employ their discretion to award statutory
    damages that will, as awards must do, effect “the objective of such an award[.]” Cent.
    Sec. & Alarm Co. v. Mehler, 1996-NMCA-060, ¶ 17, 
    121 N.M. 840
    , 
    918 P.2d 1340
    . In
    the case of an intentional, bad faith withholding, the award should reflect the dual
    objectives of both punishing the underlying violation and deterring future
    noncompliance, meaning the award might be towards the higher end of the allowable
    range. In the case of an inadvertent, but objectively unreasonable, nondisclosure, the
    award serves a different purpose—to acknowledge the violation and admonish the public
    body for its failure to diligently respond to the request—and the damages awarded might
    then be calculated accordingly. In light of this sensible scheme that provides for the
    exercise of factually informed judicial discretion, we are unpersuaded by the AGO’s
    argument that subjecting public bodies to the possibility of Section 14-2-11 liability leads
    to an absurd result.
    15
    {40} Regarding Plaintiff’s request that we instruct the district court on remand to assess
    statutory damages against the AGO, the question of the reasonableness of a public body’s
    failure to comply with its IPRA obligations is one that must be answered as a matter of
    fact and is, therefore, not one for this Court to decide. Cf. Bober v. N.M. State Fair, 1991-
    NMSC-031, ¶ 17, 
    111 N.M. 644
    , 
    808 P.2d 614
    (explaining that whether a defendant has
    breached the duty of exercising ordinary care “is a question of the reasonableness of [the
    defendant’s] conduct, and thus a fact question” (internal quotation marks and citation
    omitted)); South v. Lujan, 2014-NMCA-109, ¶ 11, 
    336 P.3d 1000
    (explaining that
    appellate courts “will not originally determine . . . questions of fact” (internal quotation
    marks and citation omitted)). We, therefore, remand this case to the district court to
    determine whether the AGO’s failure to permit inspection of all nonexempt responsive
    records was unreasonable. See § 14-2-11(C)(1). If the district court determines that the
    AGO’s failure to produce nearly half of the records responsive to Plaintiff’s request was
    reasonable, it may properly deny Plaintiff an award of statutory damages. See § 14-2-
    11(C). If, however, the AGO’s failure in this case is deemed unreasonable, the district
    court must award Plaintiff damages up to $100 per day accruing from the date the district
    court determines the AGO was in noncompliance until it came into compliance. 
    Id. CONCLUSION {41}
    In the absence of the potential applicability of Section 14-2-11’s per-day penalty,
    there exists no incentive for a public body to do anything more than provide a
    perfunctory “response” to a request no matter how incomplete and inadequate. Contrary
    to the district court’s and the AGO’s interpretation, such a “response” is, in fact, not a
    response at all under IPRA. We agree with Plaintiff and NMFOG that to uphold the
    district court’s ruling would be to incentivize incomplete responses in direct
    contravention of the legislative purpose that underpins IPRA. We, therefore, reverse the
    district court’s grant of summary judgment to the AGO and remand for proceedings in
    accordance with this opinion.
    {42}   IT IS SO ORDERED.
    ________________________________
    J. MILES HANISEE, Judge
    I CONCUR:
    _________________________________
    JULIE J. VARGAS, Judge
    LINDA J. VANZI, Chief Judge (specially concurring).
    VANZI, Chief Judge (specially concurring)
    {43} I concur in the result. The undisputed facts of record establish that the “public
    body” at issue (the AGO), failed to respond to a written request for “public records” by
    16
    providing “all public records that are not excluded in Section 14-2-1,” Section 14-2-6(C),
    (F), (G), and did not “deliver or mail a written explanation of denial within fifteen
    days after receipt of a written request for inspection,” Section 14-2-11(C). Under such
    circumstances, the request is deemed to have been denied without a legal basis for doing
    so. Because the district court ruled that Section 14-2-11 is inapplicable, it did not
    determine whether “the failure to provide a timely explanation of denial” was
    “unreasonable,” Section 14-2-11(C)(1), and thus, whether Plaintiff is entitled to the
    damages afforded by Section 14-2-11(C). Remand is therefore necessary to permit the
    district court to make the required determination.
    {44} The holding in Faber—that Section 14-2-11 does not apply when the public body
    has timely answered the request with a written explanation of denial following the denial
    procedures set out in Section 14-2-11, see Faber, 2015-NMSC-015, ¶ 17, does not
    control the result in this case because it is undisputed that the AGO neither produced for
    inspection all documents responsive to Plaintiff’s request nor provided a written
    explanation why other responsive documents were being withheld. Further, contrary to
    the AGO’s argument, our decision in Derringer makes clear that “in the event that a
    plaintiff is forced to take [enforcement] action, damages or costs or both can be
    awarded.” 2003-NMCA-073, ¶ 13 (citing §§ 14-2-11, -12). No statutory text or precedent
    precludes Plaintiff from seeking the damages available under Section 14-2-11(C) and
    ultimately obtaining an award of such damages upon the district court’s determination of
    whether the AGO’s “failure to provide a timely explanation of denial” is “unreasonable.”
    _________________________________
    LINDA M. VANZI, Chief Judge
    17