Nicole B., Aplts. v. Philadelphia SD ( 2020 )


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  •                                   [J-4-2020]
    IN THE SUPREME COURT OF PENNSYLVANIA
    EASTERN DISTRICT
    SAYLOR, C.J., BAER, TODD, DONOHUE, DOUGHERTY, WECHT, MUNDY, JJ.
    NICOLE B., INDIVIDUALLY AND ON                 :   No. 16 EAP 2019
    BEHALF OF N.B.,                                :
    :   Appeal from the Order of
    Appellant                  :   Commonwealth Court dated
    :   December 17, 2018 at 868 C.D.
    :   2018 affirming of the Judgment of
    v.                                :   the Court of Common Pleas of
    :   Philadelphia County, Civil Division,
    :   entered on October 4, 2017 at 3745
    SCHOOL DISTRICT OF PHILADELPHIA,               :   April Term 2014.
    JASON JOHNSON AND JALA PEARSON,                :
    :   ARGUED: March 10, 2020
    Appellees                  :
    OPINION
    JUSTICE TODD                                            DECIDED: September 16, 2020
    In this appeal by allowance, we consider whether principles of equitable tolling
    found in the Pennsylvania Human Relations Act (“PHRA”), 43 P.S. § 962(e), or
    Pennsylvania’s Minority Tolling Statute (“Minority Tolling Statute”), 42 Pa.C.S. §
    5533(b)(1), apply to an otherwise untimely complaint filed by a minor’s parent with the
    Pennsylvania Human Relations Commission (“Human Relations Commission”). For the
    reasons set forth below, we find that the PHRA’s equitable tolling provision applies to a
    minor whose parent fails to satisfy the applicable statute of limitations for filing an
    administrative complaint prior to the minor reaching the age of majority. Thus, we reverse
    the order of the Commonwealth Court.
    The facts underlying this appeal are not in dispute. On October 25, 2011, Appellant
    Nicole B.’s then-eight-year-old son N.B. was sexually assaulted by three of his male
    fourth-grade classmates in a bathroom at his public elementary school in the City of
    Philadelphia. According to Appellant, N.B. had endured two months of pervasive physical
    and verbal harassment at school leading up to the sexual assault. The harassment
    included being called, inter alia, “faggot,” “gay,” and “homo” due to his not conforming to
    norms regarding masculinity, being punched and kicked, having his glasses broken, being
    urged to kill himself, and being bullied into unwanted sexual acts. During that time, both
    Appellant and N.B. reported the harassment to his teacher and to school administrators,
    to no avail. On November 5, 2011, Appellant withdrew N.B. from the elementary school
    after learning of the attack.1
    Over two years later, on January 7, 2014, Appellant filed an administrative
    complaint with the Human Relations Commission against the Philadelphia School District
    (“District”) in her individual capacity and on N.B.’s behalf, asserting claims of
    discrimination on the basis of gender and race under the PHRA. The Human Relations
    Commission rejected Appellant’s complaint as untimely, because it was filed beyond the
    180-day time limit. See 43 P.S. § 959(h) (“Any complaint filed pursuant to this section
    must be so filed within one hundred eighty days after the alleged act of discrimination. . .
    .”). Thereafter, Appellant filed a complaint against the District in the Philadelphia Court
    of Common Pleas, reiterating her PHRA-based discrimination claims.               The District
    countered through preliminary objections and summary judgment motions that Appellant
    failed to exhaust her administrative remedies because her administrative complaint was
    untimely, thus depriving the trial court of jurisdiction. The trial court, however, declined to
    dismiss the case.
    At the conclusion of a six-day bench trial, the District moved for the entry of a
    compulsory nonsuit, again arguing, inter alia, that the trial court lacked jurisdiction over
    1 Appellant also filed a complaint with the City of Philadelphia Police Department, which
    resulted in the arrest of the three perpetrators.
    [J-4-2020] - 2
    Appellant’s PHRA-based claims because she failed to timely file her administrative
    complaint.      Ultimately, the trial court granted the District’s motion, concluding that
    Appellant’s failure to timely file her administrative complaint with the Human Relations
    Commission deprived it of jurisdiction. Relevant to the instant matter, the trial court also
    concluded that neither the PHRA’s equitable tolling provision contained in Section 962(e),
    nor the Minority Tolling Statute, applied to Appellant’s administrative complaint.
    Appellant’s post-trial motion to remove the nonsuit was denied. Thus, the trial court
    entered judgment in the District’s favor.
    Appellant appealed to the Commonwealth Court, asserting that N.B.’s status as a
    minor should have tolled the 180-day period for filing his administrative complaint with the
    Human Relations Commission pursuant to the PHRA’s equitable tolling provision and the
    Minority Tolling Statute, allowing N.B. to file his administrative complaint with the Human
    Relations Commission after attaining the age of 18.
    By way of brief background, the PHRA requires that any administrative complaint
    alleging unlawful discrimination be filed within 180 days after the alleged act of
    discrimination. 43 P.S. § 959(h). Furthermore, while an alleged victim of discrimination
    may bring an action in the court of common pleas for redress, he or she must first exhaust
    administrative remedies under the PHRA. Id. § 962(c)(1). Thus, typically, an alleged
    victim of unlawful discrimination must file a complaint with the Human Relations
    Commission, and do so within 180 days of the alleged discriminatory conduct. The
    PHRA, however, in Section 962(e), allows for the tolling of statutory time limitations based
    upon waiver, estoppel, and equitable tolling:
    The time limits for filing under any complaint or other pleading
    under this act shall be subject to waiver, estoppel and
    equitable tolling.
    Id. § 962(e).
    [J-4-2020] - 3
    Similarly, the Minority Tolling Statute provides, in relevant part, that minority status
    shall not count as part of the limitations period:
    (a) General rule.--Except as otherwise provided by statute,
    insanity or imprisonment does not extend the time limited by
    this subchapter for the commencement of a matter.
    (b) Infancy.--
    (1)(i) If an individual entitled to bring a civil action is an
    unemancipated minor at the time the cause of action
    accrues, the period of minority shall not be deemed a
    portion of the time period within which the action must
    be commenced. Such person shall have the same time
    for commencing an action after attaining majority as is
    allowed to others by the provisions of this subchapter.
    (ii) As used in this paragraph, the term “minor” shall
    mean any individual who has not yet attained 18 years
    of age.
    42 Pa.C.S. § 5533.
    In the instant matter, a three-judge panel of the Commonwealth Court affirmed in
    an unpublished memorandum opinion. Nicole B. v. Sch. Dist. of Phila., 868 C.D. 2018
    (Pa. Cmwlth. filed Dec. 17, 2018). Preliminarily, the court explained that, under 43 P.S.
    § 962(c)(1), an individual alleging discrimination may “bring an action in the courts of
    common pleas” for legal or equitable relief, but must first exhaust his or her administrative
    remedies under the Act. Relying upon Vincent v. Fuller Co., 
    616 A.2d 969
    , 974 (Pa. 1992)
    (“By necessary implication, one who files a complaint with the [Human Relations
    Commission] that is later found to be untimely cannot be considered to have used the
    administrative procedures provided in the [PHRA].”), the court reasoned that Appellant
    was precluded from pursuing relief in court because she filed her administrative complaint
    more than two years after N.B. was sexually assaulted — well beyond the PHRA’s 180-
    [J-4-2020] - 4
    day time limit. Thus, the court agreed that the trial court lacked jurisdiction to entertain
    Appellant’s lawsuit.
    Additionally, the court rejected Appellant’s contention that Section 962(e) of the
    PHRA effectively tolls the time requirement for complaints filed by minors, explaining that
    administrative complaints filed beyond the 180-day window have been permitted in the
    past based on the doctrine of equitable tolling only “where the defendant actively misleads
    the plaintiff regarding the cause of action[;] where extraordinary circumstances prevent
    the plaintiff from asserting his rights[;] and where a plaintiff has asserted his rights in a
    timely fashion, but in the wrong forum.” Nicole B., 868 C.D. 2018, at 10 (citation omitted).
    The court noted that Appellant did not advance any of those justifications, and found that
    her supposition that N.B.’s status as a minor should trigger equitable tolling was without
    authority and conflated the concepts of equitable tolling and minority tolling, the latter of
    which the court found “does not toll the statute of limitations unless the legislature has
    expressly provided for minority tolling.” Id. at 12 (emphasis original). The court explained
    that the doctrine of equitable tolling typically applies where a plaintiff was unaware of or
    unable to timely discover his tortious injury, or the cause therefor, through no fault of his
    own. The court observed that, here, Appellant learned of the harassment and of her son’s
    injury as early as November 4, 2011, and was, thus, required to file her administrative
    complaint by May 2, 2012. The court concluded that Appellant’s untimely administrative
    complaint could not be revived via equitable tolling.
    The court likewise rejected Appellant’s reliance upon the Minority Tolling Statute,
    surmising that it was bound by this Court’s holdings in Vincent, supra, and East v. WCAB,
    
    828 A.2d 1016
     (Pa. 2003) (holding that Section 5533(b) does not apply to workers’
    compensation proceedings), and by the express language of Section 5533(b)(1) limiting
    its application to “civil action[s].” With respect to East, the court opined that this Court’s
    [J-4-2020] - 5
    rationale barring application of Section 5533(b) to workers’ compensation proceedings
    extended to other administrative forums, noting that it had previously relied upon East’s
    holding in the context of a minor’s untimely appeal from a Department of Public Welfare
    decision. See V.S. v. Dep’t of Pub. Welfare, 
    131 A.3d 523
    , 534 (Pa. Cmwlth. 2015) (“It
    is evident that the General Assembly and the courts have deemed the Minor Tolling
    Statute applicable to matters in which a minor initiates a civil lawsuit in a court of record,
    and not those in which a minor is appealing from an administrative decision.”). Moreover,
    the court viewed the legislature’s decision to incorporate equitable tolling, but not minority
    tolling, into the PHRA as evidence that it did not intend for the 180-day time constraint to
    be tolled merely based upon a complainant’s age. Ultimately, the court concluded that
    “[a]llowing [Appellant’s] PHRA claims to proceed in the [t]rial [c]ourt, despite the untimely
    filing of her Administrative Complaint with the [Human Relations Commission], would
    contravene the PHRA’s well-defined administrative procedures, as well as binding
    Supreme Court precedent.” Nicole B., 868 C.D. 2018, at 17.
    We granted allowance of appeal to consider whether the PHRA’s equitable tolling
    provision or the Minority Tolling Statute applies to an untimely complaint filed by a minor’s
    parent with the Human Relations Commission. While we granted allocatur on two issues,
    our resolution of the first issue regarding the PHRA’s equitable tolling provision is
    dispositive, and, thus, our focus is on that issue.
    With respect to the question of equitable tolling, Appellant initially stresses that the
    PHRA instructs that its provisions are to be liberally construed.         43 P.S. § 962(e).
    Appellant argues that a complainant’s minority status implicates the PHRA’s equitable
    tolling provision, noting that equitable tolling is a flexible term which has been utilized in
    numerous scenarios where a party was unable to assert his right through no fault of its
    own, including due to incompetency, imprisonment, attorney misconduct, war, and filing
    [J-4-2020] - 6
    in the wrong venue.        Moreover, Appellant submits that minority status has been
    recognized by numerous courts as a basis on which to equitably toll a statute of limitations
    in various contexts.      See Appellant’s Brief at 24 (citing, inter alia, CTS Corp. v.
    Waldburger, 
    573 U.S. 1
    , 17 (2014) (observing that 
    42 U.S.C. § 9658
    (b)(4)(B) “provides
    for equitable tolling ‘for minor or incompetent plaintiff[s]’”)).
    Appellant asserts that the Commonwealth Court conflated equitable tolling with
    equitable estoppel by finding that only fraud or concealment could trigger tolling. She
    avers that “equitable tolling extends to circumstances outside both parties’ control,”
    whereas equitable estoppel prohibits “a defendant from enforcing a statute of limitation
    when its own deception prevented a reasonably diligent plaintiff from bringing a timely
    claim.” Id. at 26 (quotation marks and citation omitted). Appellant suggests that the
    language of the PHRA acknowledges this distinction, as Section 962(e) states that
    complaints filed pursuant to the act are “subject to waiver, estoppel and equitable tolling.”
    43 P.S. § 962(e).      Appellant opines that, rather than heed this differentiation, the
    Commonwealth Court overlooked the language, essentially rendering the terms
    “estoppel” and “equitable tolling” redundant, in contravention of principles of statutory
    interpretation. Thus, Appellant maintains that equitable tolling should apply under the
    PHRA due to a complainant’s status as a minor to ensure that “equitable tolling” is
    afforded its distinct and intended meaning.2
    2 Several entities filed amicus briefs on behalf of Appellant. Pennsylvania Coalition
    Against Rape (“PCAR”) focuses on situations involving sexual abuse, sexual harassment,
    and rape, and asserts that equitable tolling should apply herein because sexual assault
    of a minor “clearly presents extraordinary immobilizing circumstances,” consistent with
    other types of equitable tolling scenarios. PCAR’s Brief at 6. PCAR contends that it is
    “unjust in the face of these extraordinary circumstances to expect the Appellant to be
    aware of or comply with the procedures of the PHRA.” Id. PCAR asserts the
    phenomenon of delayed reporting of sexual abuse amongst minor victims is compelling
    justification for applying equitable tolling to minors’ claims under the PHRA. Likewise,
    amicus Education Law Center of Pennsylvania, et al., (“ELCP”) contends that minority
    [J-4-2020] - 7
    The District counters that equitable tolling is distinct from minority tolling and that
    equitable tolling cannot be based merely upon a litigant’s status as a minor. The District
    emphasizes that seven years after the legislature enacted the Minority Tolling Statute,
    the PHRA was amended to subject limitation periods to “waiver, estoppel and equitable
    tolling,” 43 P.S. § 962(e), but did not provide for minority tolling. According to the District,
    equitable tolling applies “when a litigant has pursued his rights diligently but some
    extraordinary circumstance prevents him from bringing a timely action,” and, more
    specifically, “when a litigant demonstrates that, despite the exercise of due diligence, she
    did not know of her injury or its cause.” District’s Brief at 39-40 (citations omitted). Again
    emphasizing that equitable tolling and minority tolling are distinct, the District claims that
    minority tolling applies only when the legislature expressly provides for it. It relies upon
    the legislature’s express inclusion of equitable tolling in the PHRA, as well as its omission
    of minority tolling, as evidence the legislature intended time constraints to apply equally
    to minor complainants and adults.
    Additionally, the District posits that the cases from other jurisdictions cited by
    Appellant do not negate what it asserts is the rule that minority tolling is not a basis for
    equitable tolling, but applies only when expressly provided by the legislature.             For
    example, the District maintains that Waldburger is inapposite because Congress
    expressly provided for minority tolling under the federal environmental scheme at issue
    in that case, and the matter was not analyzed under equitable tolling principles. Similarly,
    tolling should be found under the PHRA as minors have limited abilities to identify and
    address discrimination they experience. The ELCP adds that, even where a claimant is
    not a minor, sexual abuse has been found by courts to justify equitable tolling. Finally,
    amicus Council of Parent Attorneys and Advocates and Disability Rights Pennsylvania
    adds that the limitations period should be tolled for minors, as they are among the most
    vulnerable citizens of the Commonwealth and bias-based bullying constitutes a pervasive
    problem with severe consequences for its victims.
    [J-4-2020] - 8
    the District argues that other courts “loosely” referred to minority tolling as an equitable
    tolling concept. Id. at 44.
    Furthermore, the District contends that Appellant failed to offer any cases that
    expressly stand for the notion that equitable tolling includes minority tolling, except a
    federal district court decision, Albright v. Keystone Rural Health Center, 
    320 F. Supp.2d 286
    , 290-91 (M.D. Pa. 2004), that was subsequently rejected in Santos v. United States,
    
    559 F.3d 189
    , 197 (3d Cir. 2009). Moreover, the District avers that in Zipes v. Trans
    World Airlines, 
    455 U.S. 385
     (1982), the United States Supreme Court held that the time
    requirements for filing a complaint with the Equal Opportunity Commission (“EEOC”)
    under Title VII of the Civil Rights Act of 1964, §§ 2000e, et seq. (“Title VII”) are subject to
    waiver, estoppel, and equitable tolling, but that federal courts have consistently declined
    to toll the time period based on a litigant’s minor status under federal discrimination laws.
    See, e.g., Ashton v. Okosun, 
    266 F. Supp.2d 399
    , 403 (D. Md. 2003) (declining to toll the
    statute of limitations under Title VII due to plaintiff’s minority).
    The District concludes that there is no basis for Appellant’s position that equitable
    tolling includes a delay in the limitations period due to a claimant’s status as a minor, and
    that “policy decisions regarding enactment and application of statute-of-limitations
    exceptions due to minority status are for the legislature to make, not the courts.” District’s
    Brief at 47.
    Our analysis of whether the PHRA’s equitable tolling provision applies to an
    otherwise untimely complaint filed by a minor’s parent with the Human Relations
    Commission rests upon certain foundational concepts: the legal disability of minors;
    principles regarding statutory limitation periods; the jurisprudential doctrine of equitable
    [J-4-2020] - 9
    tolling; and the canons of statutory construction.3   4   We turn to a brief review of these
    precepts.
    Initially, this appeal involves the right of a minor to bring a legal action. Generally
    speaking, children have a distinct legal disability, as they are prohibited from personally
    bringing a cause of action before reaching the age of majority. The underlying rationale
    of minority tolling is not to deprive minors of their rights, but to safeguard those rights
    during a period in which minors are viewed as being immature, inexperienced, and unable
    to independently protect them. In Pennsylvania, as noted above, to safeguard certain
    minors’ rights during their period of legal disability, the General Assembly has enacted
    the Minority Tolling Statute for minors bringing a “civil action,” exempting children from
    the operation of statutes of limitations during their period of legal disability, and enabling
    them to bring a civil action on their own behalf upon reaching the age of majority. 42
    Pa.C.S. § 5533.
    3 Our analysis involves a question of statutory interpretation which is a pure question of
    law. Thus, our standard of review is de novo, and our scope of review is plenary. Buffalo
    Township v. Jones, 
    813 A.2d 659
    , 664 n.4 (Pa. 2002).
    4 As an initial matter, the District argues that we should find Appellant’s equitable tolling
    issue to be waived. Specifically, the District asserts that Appellant failed to include it in
    her motion to remove nonsuit. The District claims that, therein, Appellant solely argued
    the applicability of the Minority Tolling Statute, and neglected to assert that equitable
    tolling applied on the basis of her son’s age. In her reply brief, Appellant disputes the
    District’s waiver assertion, first noting that the District never previously asserted waiver,
    opting, instead, to address the issue on the merits before the Commonwealth Court; thus,
    she contends that the District waived its waiver argument. Appellant submits that, even
    if she failed to preserve her equitable tolling issue previously, the facts that the
    Commonwealth Court issued a decision on the merits, that this Court accepted review on
    the merits, that the parties briefed the issue on the merits, and that the issue is of
    statewide import, weigh in favor of merits review. In any event, Appellant maintains that
    she advanced her equitable tolling argument consistently throughout the litigation, citing
    her response to the District’s motion for summary judgment and her motion to remove
    nonsuit in support of that contention. As it appears that the District failed to raise its
    waiver contention before the Commonwealth Court, and as we granted allocatur on this
    issue of first impression, we reject the District’s request to find this issue to be waived.
    [J-4-2020] - 10
    Furthermore, in this appeal we are considering equitable modifications to the
    limitations period for filing a complaint. Generally speaking, statutes of limitations are
    rules of law that set time limits for bringing legal claims. They serve several purposes:
    imposing finality on the litigation system; providing defendants with an end to their
    potential liability; and avoiding litigation of disputes involving stale evidence. The obvious
    consequence of these statutes is the occasional harsh result of barring otherwise
    legitimate claims. Of particular relevance herein, statutes of limitations are generally
    binding upon minors. Walker v. Mummert, 
    146 A.2d 289
    , 290 (Pa. 1958) (“The settled
    rule is that infants, as well as all others, are bound by the provisions of [statutes of
    limitations].”).
    While a legislature's power to establish or alter a statute of limitations is well
    recognized, where statutory time limitations are not jurisdictional, principles of equitable
    tolling have been employed to ameliorate the harshness of limitation periods. Equitable
    tolling permits administrative agencies and courts to postpone application of statutory
    limitations for a period of time in certain appropriate circumstances. Indeed, it is hornbook
    law that limitations periods are “customarily subject to ‘equitable tolling,’” Irwin v.
    Department of Veteran Affairs, 
    498 U.S. 89
    , 95 (1990), unless doing so would be
    “inconsistent with the text of the relevant statute,” United States v. Beggerly, 
    524 U.S. 38
    ,
    48 (1998).
    Finally, and perhaps most importantly, although not formally or in any detail argued
    by either party, our interpretation of the specific statutory language contained in the PHRA
    is guided by the precepts of the Statutory Construction Act, 1 Pa.C.S. §§ 1501-1991. Our
    General Assembly, unlike our federal counterpart, has dictated explicit considerations via
    the Act regarding how to discern its statutory intent.          Pursuant to the Statutory
    Construction Act, the overriding object of all statutory interpretation and construction “is
    [J-4-2020] - 11
    to ascertain and effectuate the intention of the General Assembly” in enacting the statute
    under review. 1 Pa.C.S. § 1921(a). If statutory language is “clear and free from all
    ambiguity, the letter of it is not to be disregarded under the pretext of pursuing its spirit.”
    Id. § 1921(b). Thus, when the words of a statute have a plain and unambiguous meaning,
    it is this meaning which is the paramount indicator of legislative intent.
    However, in situations where the words of a statute “are not explicit,” the
    legislature's intent may be determined by considering any of the factors enumerated in
    Section 1921(c). DEP v. Cumberland Coal, 
    102 A.3d 962
    , 975 (Pa. 2014). These factors
    are:
    (1) The occasion and necessity for the statute.
    (2) The circumstances under which it was enacted.
    (3) The mischief to be remedied.
    (4) The object to be attained.
    (5) The former law, if any, including other statutes upon the
    same or similar subjects.
    (6) The consequences of a particular interpretation.
    (7) The contemporaneous legislative history.
    (8) Legislative and administrative interpretations of such
    statute.
    1 Pa.C.S. § 1921(c).
    With these background principles in hand, we turn to our analysis of the PHRA’s
    equitable tolling provision. The PHRA employs the phrase “equitable tolling” in two
    sections. First, in Section 959, the General Assembly speaks of equitable tolling in broad
    terms:
    (a) Any person claiming to be aggrieved by an alleged
    unlawful discriminatory practice may make, sign and file with
    the Commission a verified complaint, in writing, which shall
    [J-4-2020] - 12
    state the name and address of the person, employer, labor
    organization or employment agency alleged to have
    committed the unlawful discriminatory practice complained of,
    and which shall set forth the particulars thereof and contain
    such other information as may be required by the
    Commission. Commission representatives shall not modify
    the substance of the complaint. Whenever a person invokes
    the procedures set forth in this act, the Commission shall
    refuse to accept for filing a complaint it determines to be
    untimely with no grounds for equitable tolling, outside its
    jurisdiction or frivolous on its face.
    ****
    (j) At any time after the filing of a complaint, the
    Commission shall dismiss with prejudice a complaint which,
    in its opinion, is untimely with no grounds for equitable tolling,
    outside its jurisdiction or frivolous on its face.
    43 P.S. § 959 (a), (j) (emphasis added). The PHRA also speaks in more specific terms
    in Section 962(e), allowing for the tolling of statutory time limitations based upon waiver,
    estoppel, and equitable tolling:
    The time limits for filing under any complaint or other pleading
    under this act shall be subject to waiver, estoppel and
    equitable tolling.
    Id. § 962(e). Thus, the legislature has provided for equitable tolling in the PHRA in both
    general and specific terms.
    Moreover, the timing of these enactments is instructive. In 1991, the legislature
    amended Section 962 of the PHRA to add the specific principles of “waiver, estoppel and
    equitable tolling” with respect to an untimely complaint, and, yet, six years later, in 1997,
    employed only the broader catch-all phrase “equitable tolling” in Section 959.
    If the legislature has defined a statutory term, we must, of course, employ that
    definition. Indeed, it is axiomatic that, “if the General Assembly defines words that are
    used in a statute, those definitions are binding.” PUC v. Andrew Seder/The Times Leader,
    
    139 A.3d 165
    , 173 (Pa. 2016). Here, however, the legislature has not defined the phrase
    [J-4-2020] - 13
    “equitable tolling,” and, thus, we turn to consider whether there is a “common and
    approved” usage of this jurisprudential concept, 1 Pa.C.S. § 1903(a) (“Words and phrases
    shall be construed according to rules of grammar and according to their common and
    approved usage.”), or whether the phrase is “not explicit,” and, thus, requires
    consideration of the statutory construction factors listed above, id. § 1921(c).
    Generally speaking, applying equitable tolling pauses the running of, or “tolls,” a
    statute of limitations. Dubose v. Quinlan, 
    173 A.3d 634
    , 644 (Pa. 2017). Broadly stated,
    “[t]he doctrine of equitable tolling [extends] a statute of limitations when a party, through
    no fault of its own, is unable to assert its right in a timely manner.” DaimlerChrysler Corp.
    v. Commonwealth, 
    885 A.2d 117
    , 119 n.5 (Pa. Cmwlth. 2005). Yet, equitable tolling is
    also a malleable, policy-driven concept taking into account principles of justice and
    fairness for both the party who seeks delay of the running of the limitations period and the
    party who is protected by the statute of limitations.
    Equitable tolling has evolved as an “umbrella” concept, encompassing a variety of
    rationales for tolling a statute of limitations. David v. Hall, 
    318 F.3d 343
    , 345-46 (1st Cir.
    2003) (“‘Equitable tolling’ is an umbrella term for the notion that a statute of limitations–
    unless its time limit is ‘jurisdictional’–may be extended for equitable reasons not
    acknowledged in the statute creating the limitations period.”). A broad array of situations
    have been deemed to fall within the concept of equitable tolling. These include fraud and
    concealment, Deek Investment LP v. Murray, 
    157 A.3d 491
    , 497 (Pa. Super. 2017); tolling
    permitted under the discovery rule, O’Kelly v. Dawson, 
    62 A.3d 414
    , 420 (Pa. Super.
    2013) (“Equitable tolling is permitted under the discovery rule only when, despite the
    exercise of due diligence, the injured party is unable to know of the injury or its cause.”);
    extraordinary circumstances where a plaintiff is prevented from asserting his rights, Quest
    Diagnostics Venture, LLC v. Commonwealth of Pennsylvania, 
    119 A.3d 406
    , 413 n.6 (Pa.
    [J-4-2020] - 14
    Cmwlth. 2018); and where a plaintiff asserts his rights in the wrong forum, Uber v. Slippery
    Rock University of Pennsylvania, 
    887 A.2d 362
    , 366 (Pa. Cmwlth. 2005) (determining that
    “under the principals of ‘equitable tolling,’ a claim filed beyond the 180-day time limit may
    be permitted where the defendant actively misleads the plaintiff regarding the cause of
    action; where extraordinary circumstances prevent the plaintiff from asserting his rights;
    and where a plaintiff has asserted his rights in a timely fashion, but in the wrong forum,”
    citing Oshiver v. Levin, Fishbein, Sedran & Berman, 
    38 F.3d 1380
    , 1387 (3rd Cir. 1994)
    abrogated on other grounds by Rotkiske v. Klemm, 
    890 F.3d 422
    , 428 (3d Cir. 2018) (en
    banc), aff’d ___ U.S. ___, 
    140 S. Ct. 355
     (2019)).
    Indeed, the citation by the Commonwealth Court in Uber to Oshiver is instructive,
    as that decision makes clear that the doctrine of equitable tolling encompasses three,
    non-exclusive, situations:
    We preface our analysis of the equitable tolling doctrine with
    the observation that the time limitations set forth in Title VII
    are not jurisdictional. See Hart v. J.T. Baker Chemical Co.,
    
    598 F.2d 829
    , 831 (3d Cir.1979). These time limitations are
    analogous to a statute of limitations and are, therefore,
    subject to equitable modifications, such as tolling. 
    Id.
     Such
    treatment of Title VII's time limitation provisions is in keeping
    with our goal of interpreting humanitarian legislation in a
    humane and commonsensical manner so as to prevent
    unnecessarily harsh results in particular cases. 
    Id.
    ***
    Equitable tolling functions to stop the statute of limitations
    from running where the claim's accrual date has already
    passed. Cada, 920 F.2d at 450. We have instructed that there
    are three principal, though not exclusive, situations in which
    equitable tolling may be appropriate: (1) where the defendant
    has actively misled the plaintiff respecting the plaintiff's cause
    of action; (2) where the plaintiff in some extraordinary way has
    been prevented from asserting his or her rights; or (3) where
    the plaintiff has timely asserted his or her rights mistakenly in
    the wrong forum. School District of City of Allentown v.
    Marshall, 
    657 F.2d 16
    , 19–20 (3d Cir.1981) (quoting Smith v.
    [J-4-2020] - 15
    American President Lines, Ltd., 
    571 F.2d 102
    , 109 (2d
    Cir.1978)); see also Miller v. Beneficial Management Corp.,
    
    977 F.2d 834
    , 845 (3d Cir.1992) (citation omitted).
    Oshiver, 
    38 F.3d at 1387
    .5
    Not only has the doctrine been characterized as encompassing various
    circumstances, it has been used in imprecise fashion. See, e.g., Schaffer v. Littion Loan
    Servicing, LP, 
    2008 WL 9758641
     *7 n. 62 (C.D. Cal. 2008) (explaining the closely related
    but distinct nature of equitable estoppel – sometimes referred to as fraudulent
    concealment – and equitable tolling, recognizing confusion as to the concepts and
    terminology, and observing that, due to the justifiable confusion regarding terminology,
    fraudulent concealment falls under the broad umbrella of “equitable tolling,” citing
    Thorman v. American Seafoods Co., 
    421 F.3d 1090
    , 1096 (9th Cir. 2005)).
    Finally, and most directly relevant to our inquiry, the concept has been described
    both to include and exclude minority status as a basis for tolling a limitations period.
    Compare D.K. v. Abington School District, 
    696 F.3d 233
    , 248 (3d Cir. 2012)
    (acknowledging that equitable tolling may include concept of minority tolling); Lafage v.
    Jani, 
    766 A.2d 1066
    , 1073 (N.J. 2001) (noting lack of uniformity in decisional law with
    respect to equitable tolling for minors, and applying minority equitable tolling to New
    Jersey Wrongful Death Act); Albright, 
    320 F. Supp.2d at 294
     (equitable tolling includes
    minority tolling and applies to claims under Federal Tort Claims Act); Zavala ex rel. Ruiz
    5 See also Baldwin County Welcome Center v. Brown, 
    466 U.S. 147
    , 151 (1984) (per
    curiam) (“This is not a case in which a claimant has received inadequate notice, see Gates
    v. Georgia–Pacific Corp., 
    492 F.2d 292
     (9th Cir. 1974); or where a motion for appointment
    of counsel is pending and equity would justify tolling the statutory period until the motion
    is acted upon, see Harris v. Walgreen's Distribution Center, 
    456 F.2d 588
     (6th Cir. 1972);
    or where the court has led the plaintiff to believe that she had done everything required
    of her, see Carlile v. South Routt School District RE 3–J, 
    652 F.2d 981
     (10th Cir. 1981);
    Nor is this a case where affirmative misconduct on the part of a defendant lulled the
    plaintiff into inaction. See Villasenor v. Lockheed Aircraft, Corp., 
    640 F.2d 207
     (9th Cir.
    1981).”).
    [J-4-2020] - 16
    v. United States, 
    876 F.2d 780
    , 784 (9th Cir. 1989) (discussion of equitable tolling where
    minor is abandoned by his parents and/or guardians); Caron v. Adams, 
    638 A.2d 1073
    ,
    1079 (Conn. App. 1994) (equitable tolling where a minor is “a ward of the state without a
    next friend or guardian of his estate” or “has a guardian of his person with interests
    possibly adverse to his own,”); Wimberly v. Gatch, 
    635 So.2d 206
    , 217 (La. 1994) (tolling
    where cause of action arising from sexual abuse was not reasonably knowable by the
    plaintiff or her parents because of her minority) with Booth v. United States, 
    914 F.3d 1199
    , 1207 (9th Cir. 2019) (finding minority status does not merit equitable tolling under
    Federal Tort Claims Act); Ashton, 
    266 F. Supp.2d at 403
     (declining to toll the statute of
    limitations under Title VII due to plaintiff’s minority). Based upon the above, we find that
    there is no one “common and approved” usage of this jurisprudential concept. See 1
    Pa.C.S. § 1903(a).
    If a statutory term, when read in context with the overall statutory framework in
    which it appears, has at least two reasonable interpretations, then the term is ambiguous.
    A.S. v. Pennsylvania State Police, 
    143 A.3d 896
    , 906 (Pa. 2016).                Here, various
    interpretations of the scope and meaning of the phrase “equitable tolling” exist, some
    including and some excluding the concept of minority tolling, and all of which are
    plausible. Because the phrase “equitable tolling” is not defined in the PHRA, and, as
    demonstrated above, because it constitutes an umbrella concept embracing various
    equitable situations, we find that the phrase “equitable tolling,” as used in the PHRA, is
    “not explicit,” and, therefore, is ambiguous.       McGrath v. Bureau of Professional &
    Occupational Affairs, State Board of Nursing, 
    173 A.3d 656
    , 662 n.8 (Pa. 2017) (“[T]he
    ‘not explicit’ prerequisite [of 1 Pa.C.S. § 1921(c)] logically applies where ... any reading
    of the statute's plain text raises non-trivial interpretive difficulties.” (emphasis original)).
    Hence, we turn to the statutory construction factors enumerated in Section 1921(c) of the
    [J-4-2020] - 17
    Statutory Construction Act to discern the General Assembly’s intent as to the meaning of
    this phrase in the context of the PHRA.
    Proceeding with these factors, we find “[t]he occasion and necessity for the
    statute,” the “mischief to be remedied,” and “the object to be attained,” 1 Pa.C.S. §§
    1921(c)(1), (3), (4), to be particularly helpful in discerning the relevant legislative intent
    behind the meaning of the phrase “equitable tolling” in the PHRA. The PHRA was
    enacted to address and eliminate various forms of discriminatory practices in employment
    and places of public accommodation, based on race, color, familial status, religious creed,
    ancestry, handicap or disability, age, sex, national origin, and the use of a guide or support
    animal. 43 P.S. § 952. This civil rights legislation was enacted in 1955, during a period
    of great social unrest. Addressing the need for the protection of certain individuals, the
    legislature found that discrimination threatens the rights and privileges of the
    Commonwealth’s citizens, promotes group conflict, injures the public health and welfare,
    and “undermines the foundations of a free democratic state.” Id. § 952. As stressed in
    the PHRA:
    The denial of equal employment, housing and public
    accommodation opportunities because of such discrimination,
    and the consequent failure to utilize the productive capacities
    of individuals to their fullest extent, deprives large segments
    of the population of the Commonwealth of earnings necessary
    to maintain decent standards of living, necessitates their
    resort to public relief and intensifies group conflicts, thereby
    resulting in grave injury to the public health and welfare,
    compels many individuals to live in dwellings which are
    substandard, unhealthful and overcrowded, resulting in racial
    segregation in public schools and other community facilities,
    juvenile delinquency and other evils, thereby threatening the
    peace, health, safety and general welfare of the
    Commonwealth and its inhabitants.
    Id. § 952(a).
    [J-4-2020] - 18
    The General Assembly’s use of the broad phrase “equitable tolling” evinces an
    intent that this principle is to be employed in a manner consistent with the purposes of the
    statute. Indeed, we note that the PHRA contains an extremely short limitations period ―
    180 days ― further supporting the view that the phrase “equitable tolling” should be
    broadly interpreted. Finally, we discern no fundamental policy underlying the PHRA
    which would dictate that we foreclose equitable tolling on the basis of minority status.
    Thus, the primary purpose of the PHRA is to address, prevent, eliminate, and
    remedy unlawful discriminatory conduct. Denying minors the right to be heard by the
    Human Relations Commission, and to recover for wrongful discriminatory conduct,
    through an overly restrictive interpretation of the phrase “equitable tolling” would defeat
    the very purpose and policies upon which the PHRA is based, and, indeed, would
    severely undercut the protections of this humanitarian statute.
    Similarly, we also find helpful a consideration of the consequences of a particular
    interpretation of the PHRA. 1 Pa.C.S. § 1921(c)(6). A finding that equitable tolling does
    not encompass minority tolling would forever bar many minors’ claims of discrimination.
    Yet, our Commonwealth is at the forefront of protecting the rights of children. Barring
    minor’s claims before they have the legal capacity to bring them conflicts with such
    protection. This conflict is partially resolved by allowing minors to bring claims through
    an adult representative. As a result, minors with a parent or guardian to represent them
    do not have to wait until reaching the age of majority to seek a remedy in court. However,
    while a parent or guardian may bring an action on behalf of the minor, such representation
    alone may be inadequate to protect a minor’s rights because, as demonstrated by the
    instant case, an adult may fail to proceed within the express limitations period. As
    eloquently explained by the Honorable Frank Montemuro:
    Not all children have parents. . . . Appellee's proposition that
    the limitation is fair “as to minors and parents” cannot be
    [J-4-2020] - 19
    extended to assume that orphanages, foster parents, and
    juvenile homes have the emotional dedication to fight a
    prompt legal battle and to maintain the often slow progress
    through the court system. A foster mother may be honestly
    dedicated to hot meals and clean linen and emotional support
    yet quail at the thought of embarking on several years of legal
    battle for a member of her changeable brood. As to parents
    themselves, some are lazy or frightened or ignorant or
    religiously opposed to legal redress. Still, they have their
    remedy available to them if they choose to use it. A child does
    not. The situation comes to this: a personal property right
    belonging to a legally faultless citizen may and often has been
    forfeited because no legally competent party has volunteered
    to undertake an action in the child's behalf. By the time the
    child reaches maturity the property has vanished.
    DeSantis v. Yaw, 
    434 A.2d 1273
    , 1276-77 (Pa. Super. 1981) (finding statute of limitations
    constitutional even though barring a minor’s claim). Thus, where a parent or guardian
    fails or refuses to timely file a complaint before the Human Relations Commission on the
    minor’s behalf, absent equitable tolling, the injured child would be forever deprived of the
    ability to seek civil relief. Simply stated, children, already some of our most vulnerable
    citizens, should not be subject to the whim or mercy of parents or guardians with respect
    to the assertion of their legal rights.
    Furthermore, resort to equitable tolling for minors is particularly critical for certain
    populations of children, such as the homeless, youth whose parents are themselves
    minors, and children with disabilities or in foster care, who have special needs and who
    routinely do not have anyone serving as a “parent” to advocate on their behalf. Thus, an
    interpretation excluding minors from the doctrine of equitable tolling would be fatal to the
    rights of many children subjected to discrimination.
    We recognize, as noted above, that statutes of limitations, while perhaps arbitrary
    and harsh, serve salutary purposes, including finality, ending a defendant’s potential
    liability, and avoiding litigation using stale evidence.     And, we acknowledge that to
    interpret equitable tolling to include minority tolling would negatively impact these
    [J-4-2020] - 20
    concerns.    Yet, while not insubstantial, we believe that the hardships which are
    concomitant with delayed litigation are far outweighed by the benefits of allowing the
    limitations period in which to file a complaint under the PHRA to be tolled until a child
    reaches the age of majority.
    Critically, and transcending all aspects of our analysis, we note that the General
    Assembly has instructed that the PHRA “shall be construed liberally for the
    accomplishment of the purposes thereof, and any law inconsistent with any provisions
    hereof shall not apply.” 43 P.S. § 962(a); see also 1 Pa.C.S. § 1928(c) (statutes “shall
    be liberally construed to effect their objects and to promote justice”). Consistent with the
    legislature’s mandate, we have done so here.
    Finally, we are unpersuaded by the District’s argument that, because the Minority
    Tolling Statute was enacted prior to the PHRA’s equitable tolling provision, the legislature
    would have expressly included minority tolling in the PHRA if it had intended age to toll
    the limitations period. However, if, as found by the Commonwealth Court and asserted
    by the District, the Minority Tolling Statute applies only to “civil action[s]” – which do not
    include administrative proceedings – then it is eminently reasonable that the General
    Assembly intended to include minority tolling as part of the umbrella concept of equitable
    tolling. While an express articulation would have been preferred, we are confident that
    construing equitable tolling to include tolling on the basis of minority status gives effect to
    the legislature’s intent to protect all Pennsylvania citizens against unlawful
    discrimination.6
    6 We acknowledge that the limitations period contained in Title VII, another civil rights
    statute, has been interpreted by the United States Supreme Court to be subject to
    equitable considerations of waiver, estoppel, and equitable tolling, Zipes, 
    455 U.S. at 393
    ,
    and that federal decisional law has generally held that the limitations period is not subject
    to tolling on the basis of minority. We simply note that while we may consider federal
    decisions rendered under Title VII as instructive, such interpretation of a federal statute
    [J-4-2020] - 21
    In sum, we determine that the PHRA’s equitable tolling provision is ambiguous,
    and, after consideration of the occasion and necessity for the PHRA, its goals and objects,
    and the consequences of including minority tolling as part of equitable tolling, we hold
    that, under its equitable tolling provision, the PHRA’s limitation periods may be tolled
    during a child’s period of minority. Like the Supreme Court of New Jersey in addressing
    its wrongful death statute in Lafage, supra, we do not believe that our legislature intended
    minority status to bar children who have suffered discrimination from seeking the
    protections and benefits of the PHRA:
    Although a literal reading of the Wrongful Death Act might
    suggest a different result, considerations of fairness and
    equity convince us that the true legislative intent is otherwise.
    The Legislature does not expect a child under the Wrongful
    Death Act “to understand or act upon his legal rights; he
    should not be made to suffer for failure to do so. Nor should
    he be penalized for the ignorance or neglect of his parents or
    guardian in failing to assert those rights.” We are persuaded
    that to allow tolling for a minor's wrongful death claim poses
    no threat to the salutary purpose of the statute of limitations.
    Lafage, 766 A.2d at 1073 (citation omitted).
    Accordingly, the order of the Commonwealth Court is reversed, and the matter is
    remanded to that court for proceedings consistent with our decision today.
    Jurisdiction relinquished.
    Justices Baer, Dougherty and Mundy join the opinion.
    Justice Wecht files a dissenting opinion in which Chief Justice Saylor and Justice
    Donohue join.
    is not binding upon our Court’s analysis of a Pennsylvania statute which pre-dated its
    federal counterpart. Our General Assembly has directed courts to engage in an
    independent analysis of the meaning of the PHRA, including its express application of
    equitable tolling and the mandate that it be liberally construed.
    [J-4-2020] - 22