S. Jensen v. WCAB (Pleasant Valley Manor and PMA Mgmt. Corp.) ( 2016 )


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  •         IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Susan Jensen,                          :
    Petitioner     :
    :
    v.                   :   No. 23 C.D. 2016
    :   Submitted: July 22, 2016
    Workers’ Compensation Appeal           :
    Board (Pleasant Valley Manor and       :
    PMA Management Corporation),           :
    Respondents    :
    BEFORE:     HONORABLE RENÉE COHN JUBELIRER, Judge
    HONORABLE MICHAEL H. WOJCIK, Judge
    HONORABLE ROCHELLE S. FRIEDMAN, Senior Judge
    OPINION NOT REPORTED
    MEMORANDUM OPINION
    BY JUDGE COHN JUBELIRER                    FILED: October 31, 2016
    Susan Jensen (Claimant) petitions for review of the December 9, 2015,
    Order of the Workers’ Compensation Appeal Board (Board) that affirmed the
    Decision of Workers’ Compensation Judge (WCJ) Alan Harris (WCJ Harris),
    issued on remand from the Board, that dismissed Claimant’s Claim Petition
    (Petition). On appeal, Claimant argues that: (1) the Board erred in remanding the
    Petition to a different WCJ; and (2) WCJ Harris exceeded the scope of the Board’s
    remand order and erred in denying the Petition in contravention of the earlier
    decision made by WCJ Joseph Sebastianelli (WCJ Sebastianelli) where no new
    evidence was taken and Claimant previously had met her burden of proof through
    the expert testimony of both her own and Pleasant Valley Manor and PMA
    Management Corporation’s1 (Employer) medical experts. Discerning no error, we
    affirm.
    On December 22, 2008, Claimant filed the Petition alleging that she injured
    her left arm, left shoulder, and upper back, and aggravated a pre-existing condition
    while lifting kitchen mats in the course of her duties as a dietary aid for Employer
    on November 5, 2008. Claimant sought full disability beginning on November 6,
    2008, and ongoing. Employer filed an Answer denying the Petition’s allegations,
    and issued a Notice of Workers’ Compensation Denial (NCD) on November 25,
    2008. The matter was assigned to WCJ Sebastianelli, who held multiple hearings
    at which Claimant and three witnesses for Employer testified.            In addition,
    Claimant offered the deposition testimony of her treating chiropractor, Michael
    Loquasto, D.C., and Employer introduced the deposition testimony of its expert,
    Kenneth Gentilezza, M.D.
    I.     Proceedings before WCJ Sebastianelli
    Claimant testified before WCJ Sebastianelli as follows. She began working
    for Employer as a dietary aid on October 27, 2008, prior to which Employer
    required her to undergo a physical. (WCJ Sebastianelli Decision, Findings of Fact
    (Sebastianelli FOF) ¶ 3.) Claimant believed that she would work at least 32 hours
    per week at $10.57 per hour based on the verbal representations of her supervisor,
    but she acknowledged that she had signed a form indicating that she was not
    guaranteed any set number of hours of work. (Id. ¶¶ 3, 5.) Claimant injured her
    1
    PMA Management Corporation is Pleasant Valley Manor’s workers’ compensation
    insurer.
    2
    neck at the gym in September, 2008 (gym injury) for which she was receiving
    treatment from Dr. Loquasto, who has been her chiropractor for approximately 20
    years, when she began her position with Employer. (Id. ¶¶ 3-4.) However, she had
    no lifting restrictions due to the gym injury. (Id.) On the morning of November 5,
    2008, Claimant saw Dr. Loquasto about the gym injury and then went to work.
    (Id. ¶ 4.) At work, Claimant washed pots and pans, lifted garbage out of garbage
    cans, and lifted mats off the floor. (Id.) Claimant worked until about 8:30 p.m.,
    went home, took a shower, and went to bed. (Id.) After lying down, she noticed
    pain on the right side of her chest and behind her shoulder blade. (Id.) Following
    a restless night, Claimant contacted Dr. Loquasto. (Id.) Dr. Loquasto examined
    Claimant on November 6, 2008, and gave Claimant a note restricting her lifting to
    no more than 10 pounds. (Id.) Claimant took the note to Employer that day and
    advised Rachel Shoup, Employer’s assistant food service director, that she had re-
    injured herself the prior evening while lifting mats and could not lift anything over
    10 pounds. (Id.) Ms. Shoup and Sally Newell, Employer’s food service director,
    advised Claimant that she was a “contingency worker” and, as she could no longer
    lift more than 10 pounds, Claimant was being let go. (Id.) Claimant worked on
    November 6, 2008, but had pain behind her shoulder blade, in her chest, and
    running down her left arm.      (Id.) Claimant completed an accident report on
    November 8, 2008, and advised Ms. Newell of her prior injury. (Id.) Claimant
    continues to treat with Dr. Loquasto, pays for those visits out-of-pocket, currently
    does not have any symptoms in her chest, but does have numbness in her upper
    arm, the back of her left hand, and her left pointer finger and thumb.          (Id.)
    Claimant works part-time as a banquet server at a local inn earning both wages and
    tips. (Id. ¶¶ 4-5.)
    3
    Dr. Loquasto testified as follows. Dr. Loquasto has been treating Claimant
    for, inter alia, neck pain for approximately 20 years. (Id. ¶ 9.) He saw Claimant
    on November 5, 2008, for the gym injury, and he placed no restrictions upon
    Claimant as of that date because he opined that the injury was nothing of “any
    consequence.” (Id.) Dr. Loquasto examined Claimant the following day, at which
    time Claimant told him that she injured herself at work when lifting and cleaning
    kitchen mats. Unlike the visit the day before, Dr. Loquasto found Claimant to have
    “a restricted range of motion in the cervical and thoracic spine,” a palpable muscle
    spasm, and spine rigidity. (Id.) As a result of his examination, Dr. Loquasto
    restricted Claimant’s lifting to no more than 10 pounds. Dr. Loquasto opined that
    Claimant sustained sprains to her cervical and thoracic spine as a result of her work
    on November 5, 2008, Claimant suffers numbness in her left arm and has a mild
    restriction of motion, and a lifting restriction is still necessary. (Id.) Dr. Loquasto
    was aware of Claimant’s work as a banquet server. (Id.)
    During Dr. Loquasto’s deposition and at a June 16, 2009, hearing, Employer
    objected to his testimony on the basis that, notwithstanding Employer’s subpoena,
    Dr. Loquasto did not provide to Employer his medical records for all of his
    treatment, including the records for approximately one month before Claimant’s
    work injury and those following the alleged work injury. (Loquasto’s Dep., Apr.
    29, 2009, (Loquasto April Dep.) at 15-18, 32-33, R.R. at 233-36, 250-51.) WCJ
    Sebastianelli believed that the incomplete medical records involved a question of
    credibility, rather than admissibility, did not address the noncompliance with
    Employer’s subpoena, and overruled Employer’s objections in an interlocutory
    order dated June 22, 2009. (Sebastianelli FOF ¶ 10; Hr’g Tr., June 16, 2009, at 4-
    14, R.R. at 298-308; WCJ Sebastianelli Order, June 22, 2009.)
    4
    Ms. Shoup testified before WCJ Sebastianelli on Employer’s behalf as
    follows. Claimant was hired as a “contingent” worker and such workers are not
    guaranteed any set number of hours but could work between 0 and 80 hours in a
    two-week period. (Sebastianelli FOF ¶ 6.) As a new employee, Claimant had a
    90-day probationary period, and she was scheduled to work two days in the week
    following her orientation, including the 12:30 p.m. to 8:30 p.m. shift on November
    5, 2008. Before Ms. Shoup left on that day at 5:00 p.m., Ms. Shoup asked
    “Claimant how she was doing and . . . Claimant advised her that she had no
    problems.” (Id.) The following day, Claimant came into the office Ms. Shoup
    shares with Ms. Newell and gave her Dr. Loquasto’s note restricting Claimant’s
    lifting to no more than 10 pounds, which Ms. Shoup then gave to Employer’s
    Human Resources Director, Betsy Caprioli. (Id.) All new hires are trained on
    what to do if they are injured at work, and Claimant did not advise Ms. Shoup on
    November 6, 2008, that she had injured herself at work the prior day but told Ms.
    Shoup that she had injured her neck at the gym. (Id.) Employer discharged
    Claimant from her employment because there were no workers’ compensation
    issues, Claimant was in her probationary period, and Claimant could only perform
    light duty work. (Id.)
    Ms. Newell also testified before WCJ Sebastianelli as follows. She spoke
    with Claimant on October 30, 2008, at which time Claimant had a patch on her
    neck and Claimant told Ms. Newell that she had injured it at the gym. (Id. ¶ 7.)
    On November 5, 2008, Claimant was working alone in the kitchen and, when
    asked by Ms. Newell how she was doing, Claimant replied that she was fine and
    made no complaints regarding her shoulders or neck. (Id.) Ms. Newell checked
    with Claimant again before she left at 5:00 p.m., and was told that Claimant was
    5
    fine. (Id.) Claimant came into work on November 6, 2008, gave the note to Ms.
    Shoup, but did not, at any time on that day, indicate that she had sustained a work
    injury on the prior day.2 (Id.)
    Finally, Employer presented the deposition testimony of Dr. Gentilezza, who
    examined Claimant on April 3, 2009. (Id. ¶ 11.) Dr. Gentilezza took Claimant’s
    medical history, Claimant informed him of the gym injury and the November 5,
    2008, injury, that the gym injury did not cause “any radiation of pain below the
    elbow,” but that she did have those complaints after the alleged work injury. (Id.)
    Dr. Gentilezza performed a physical examination of Claimant and reviewed
    medical records and diagnostic studies, Dr. Loquasto’s deposition testimony, and
    Claimant’s testimony. (Id.) Dr. Gentilezza reviewed some of Claimant’s medical
    records, but could not find any records concerning treatment for the gym injury or
    for the alleged November 5, 2008, work injury. (Gentilezza’s Dep. at 11-12, 14,
    R.R. at 332-33, 335.) Dr. Gentilezza opined that Claimant had a C5-6 or C6-7 disc
    injury, i.e., herniated discs, with “a radicular component radiating down her left
    arm.” (Sebastianelli FOF ¶ 11.) Dr. Gentilezza testified that “it appear[ed] that
    Claimant’s herniated discs started before November 5, 2008” and, based on the
    history provided by Claimant, was aggravated or “got a little worse after
    November 5, 2008.” (Id.) However, Dr. Gentilezza stated that all he could “go
    upon is what [Claimant] told [him]” and that it was “hard for [him] to say yes or
    no” about whether, with a reasonable degree of medical certainty, Claimant’s
    2
    Ms. Caprioli also testified for Employer. Ms. Caprioli confirmed that Claimant was
    hired as a contingent worker, was never guaranteed a regular schedule, and was on probation for
    90 days (Sebastianelli FOF ¶ 8.) She likewise confirmed that new employees receive instruction
    at orientation on how to report work injuries and indicated that Employer does not offer light
    duty work to those who are not injured at work. (Id.)
    6
    injury was related to her work because he lacked medical records indicating how
    Claimant “was presenting before [November 5, 2008], and what treatment she had
    by the chiropractor [for the] . . . gym [injury], when this [gym] injury . . . really
    occurred,” which could help him determine a “more causative relationship to the
    work injury.”   (Gentilezza’s Dep. at 19-21, R.R. at 340-42.)        Dr. Gentilezza
    testified that he was aware that Claimant was working as a banquet server and that
    Claimant was capable of performing light duty work. (Sebastianelli FOF ¶ 11.)
    After reviewing the record, WCJ Sebastianelli found Claimant’s evidence
    credible that she sustained a work-related injury “in the nature of a cervical sprain
    and thoracic sprain” and could perform only restricted duties. (Id. ¶ 12.) In
    particular, WCJ Sebastianelli credited Claimant’s version of the events on
    November 5, 2008, and Dr. Loquasto’s opinion that those events resulted in the
    cervical sprain and thoracic sprain. (Id. ¶ 13.) WCJ Sebastianelli credited Dr.
    Loquasto’s testimony because he examined Claimant the morning of November 5,
    2008, noted that Claimant did not have any pain of “consequence,” did not impose
    any restrictions on Claimant’s work abilities, and that, when he examined Claimant
    the following morning, “Claimant had positive findings.” (Id.) WCJ Sebastianelli
    further noted that, while Claimant advised Ms. Shoup and Ms. Newell that she was
    fine, both spoke with Claimant prior to 5:00 p.m., and that Claimant had a physical
    examination prior to beginning her employment. (Id.) Finally, WCJ Sebastianelli
    found Dr. Gentilezza’s opinion credible except where it conflicted with Dr.
    Loquasto’s opinion, finding it significant that Dr. Gentilezza concluded that
    7
    Claimant’s work injury prevented her from full duty work.3 (Sebastianelli FOF ¶
    13.)       Based on these findings of fact and credibility determinations, WCJ
    Sebastianelli granted the Petition.        (WCJ Sebastianelli Conclusion of Law
    (Sebastianelli COL) ¶ 2.)
    II.    Employer’s Appeal to the Board
    Employer appealed to the Board, challenging WCJ Sebastianelli’s grant of
    the Petition based on Dr. Loquasto’s deposition testimony. Employer argued that
    Dr. Loquasto’s “deposition was inadmissible and that [Employer] had been
    prejudiced by Dr. Loquasto’s failure to produce all of his treatment records for
    Claimant” as requested in Employer’s subpoena, and, therefore, it was error for
    WCJ Sebastianelli to overrule its objections and to rely on that testimony. (Board
    Op. at 1, Nov. 16, 2011, (2011 Board Op.).) The Board agreed with Employer,
    noting that Section 131.61(a) and (e) of the Special Rules of Administrative
    Practice and Procedure Before WCJs (Rules), 34 Pa. Code § 131.61(a) and (e),
    requires parties to “[‘]exchange all items and information, including medical
    documents, reports[’] and records, [‘]to be used in or obtained for the purpose of
    prosecuting or defending a case, unless the foregoing are otherwise privileged or
    unavailable, whether or not intended to be used as evidence or exhibits.[’]” (2001
    Board Op. at 2, quoting 34 Pa. Code § 131.61(a).) The Rules authorize WCJs to
    issue subpoenas at the written request of a party to compel the production of
    relevant records, 34 Pa. Code § 131.81, and specify that materials not provided
    3
    WCJ Sebastianelli made additional findings of fact about calculating Claimant’s
    average weekly wage and whether Employer could have offered a light duty work for Claimant.
    (Sebastianelli FOF ¶ 14.)
    8
    “will not be admitted, relied upon[,] or utilized in the proceedings or [the WCJ]’s
    rulings, as appropriate,” 34 Pa. Code § 131.61(e). If a subpoena is not complied
    with, a WCJ shall, upon request, advise the noncompliant person of, inter alia, the
    enforcement proceedings under Section 436 of the Workers’ Compensation Act,4
    77 P.S. § 992. While it acknowledged that the WCJ is not bound by common law
    or statutory rules of evidence and is the ultimate fact finder, the Board held that “a
    WCJ may not arbitrarily disregard the rules of evidence or circumscribe a party’s
    rights.” (2011 Board Op. at 3, citing Phila. Electric Co. (PECO) v. Workmen’s
    Comp. Appeal Bd. (Vona), 
    564 A.2d 548
    , 550 & n.4 (Pa. Cmwlth. 1989).) It
    further stated that it had “broad discretion to remand a matter in the interest of
    justice, including remands necessary to cure a prejudicial evidentiary error.” (Id.,
    citing Westmoreland Cnty. v. Workers’ Comp. Appeal Bd. (Fuller), 
    942 A.2d 213
    ,
    220-21 (Pa. Cmwlth. 2008).)
    After reviewing the record, the Board found that Employer sent a subpoena
    requesting all of Dr. Loquasto’s records for Claimant, but initially received only 6
    or 7 pages, despite the fact that Claimant treated with Dr. Loquasto for more than
    4
    Act of June 2, 1915, P.L. 736, added by Section 3 of the Act of February 8, 1972, 77
    P.S. § 992. Section 436 provides:
    The secretary, any [WCJ], and any member of the board shall have the
    power to issue subpoenas to require the attendance of witnesses and/or the
    production of books, documents, and papers pertinent to any hearing. Any witness
    who refuses to obey such summons or subpoenas, or who refuses to be sworn or
    affirmed to testify, or who is guilty of any contempt after notice to appear, may be
    punished as for contempt of court, and, for this purpose, an application may be
    made to any court of common pleas within whose territorial jurisdiction the
    offense was committed, for which purpose such court is hereby given jurisdiction.
    
    Id. 9 20
    years. (2011 Board Op. at 3.) The Board noted that, while after an additional
    request, Dr. Loquasto did provide voluminous other records at the deposition,
    Employer did not have adequate time to review those records and to cross-examine
    Dr. Loquasto on those records due to time constraints. (Id.) The Board further
    pointed out that those additional records did not include Claimant’s treatment
    records for November 5, 2008, or the gym injury, and that Dr. Loquasto indicated
    that “he was ‘uncertain’ as to where some of [his] records were, that records are
    sometimes ‘mixed up’ while being copied, and that he had ‘no knowledge’ of why
    [Employer] received only part of Claimant’s medical records.” (Id. at 4, quoting
    Loquasto April Dep. at 25, 31-32, R.R. at 243, 249-50.) The Board concluded that,
    although Employer had a brief opportunity to review Dr. Loquasto’s additional
    records during the deposition, such opportunity did not cure his non-compliance
    with the subpoena and that Employer was prejudiced by not being able to properly
    prepare to cross-examine Dr. Loquasto. (Id. at 5.) Additionally, the Board held
    that not having all of Claimant’s treatment records hindered Employer’s ability to
    adequately question Dr. Gentilezza, particularly where Dr. Gentilezza likewise did
    not have the benefit of reviewing any medical records regarding the treatment of
    either the gym injury or the alleged work injury. (Id. at 6.) In this regard, the
    Board noted that Dr. Gentilezza relied on Claimant’s version of the events to state
    that there was a “connection” between Claimant’s work and the herniated disc, but
    stated that he could not opine to a reasonable degree of medical certainty that the
    injury was work related because of the lack of medical records from Dr. Loquasto.
    (Id.)
    For these reasons, the Board concluded that a remand was appropriate
    because Employer should have received Dr. Loquasto’s complete medical file of
    10
    his treatment of Claimant, “unless they are privileged or unavailable,” and the
    record evidence indicated that additional “relevant medical records may have
    existed that were not provided to [Employer].” (Id. at 7.) The Board further held
    that:
    The WCJ based his granting of the Claim Petition on his acceptance
    of Dr. Loquasto’s testimony, which relied on his own impressions of
    Claimant’s treatment that would be included in his missing notes, and
    on a rejection of Dr. Gentilezza’s opinion, which was incomplete due
    to the lack of records containing [Dr. Loquasto’s] impressions.
    Therefore, the WCJ relied on medical expert testimony affected by the
    absence of medical records, which prejudiced [Employer]. We also
    note that some of the missing records relate directly to Claimant’s
    alleged work injury and the alleged pre-existing condition at issue. As
    a result, the lack of those records would prejudice [Employer] in its
    ability to cross-examine Claimant and her medical experts and in its
    medical expert’s ability to form an opinion. In fact, Dr. Gentilezza
    testified that the lack of records caused him to be unable to form an
    opinion with any certainty. Thus, the WCJ arbitrarily disregarded the
    obligation to provide complete medical records, which circumscribed
    [Employer’s] ability to present its defense. Vona.
    (Id. at 7-8.) The Board rejected WCJ Sebastianelli’s conclusion that the missing
    records went only to the credibility of the medical experts, holding that the issue
    involved whether Dr. Loquasto’s noncompliance with the subpoena and
    Employer’s prejudice as a result, “which implicate[d] not only competence,
    credibility, and weight, but also the efficacy of evidentiary rules and matters of
    fundamental fairness.” (Id. at 8.) Believing that it was possible that additional
    records existed and considering the prejudice Employer already had experienced,
    the Board vacated WCJ Sebastianelli’s Decision and Order and “remand[ed] the
    matter to a new WCJ in the interest of justice.” (Id. at 8.) The Board instructed the
    new WCJ to:
    11
    reopen the record to accept additional evidence, including any new
    testimony or depositions prompted by the production of additional
    medical records. The new WCJ shall also communicate to any person
    failing to comply with a properly served subpoena the requirements of
    the Act and the enforcement provisions under Section 436 of the Act.
    The new WCJ shall then render a Decision containing necessary
    findings and conclusions and rendering any appropriate award.
    (Id. at 8-9; Board’s Order, Nov. 11, 2011 (2011 Board Order).) The matter was re-
    assigned to WCJ Harris.
    III.   Proceedings before WCJ Harris
    WCJ Harris held several hearings, during one of which a subsequent
    deposition of Dr. Loquasto was offered into evidence. With regard to setting forth
    the testimony of Claimant, Ms. Shoup, Ms. Newell, Dr. Loquasto, and Dr.
    Gentilezza, WCJ Harris essentially reiterated WCJ Sebastianelli’s findings of fact.5
    (WCJ Harris Decision, Findings of Fact (Harris FOF) ¶¶ 3-8.)                   WCJ Harris
    specifically addressed the Board’s remand instructions, stating “[t]he Board
    remanded this case with instructions to this Judge to write a letter to Dr. Loquasto
    informing him that he was in disregard of a subpoena by failing to produce the
    records.” (Id. ¶ 9.) WCJ Harris wrote such a letter, to which Dr. Loquasto replied
    that he did not have those records. (Id.) At the subsequent deposition of Dr.
    Loquasto, “he stated that he did not have the records for a month prior to
    Claimant’s work injury and that he did not know what had happened to them.” (Id.
    ¶ 10.) WCJ Harris then considered Dr. Loquasto’s opinion testimony in light of
    the fact that his full medical records were never produced and rejected that
    5
    There was a minor difference in the recitation of Claimant’s testimony in that WCJ
    Harris’ finding did not indicate that Claimant advised Ms. Shoup that she had “reinjured” her
    neck on November 5, 2008. (Compare Harris FOF ¶ 3, with Sebastianelli FOF ¶ 3.)
    12
    testimony in its entirety finding “it inconsistent that Dr. Loquasto is able to testify
    as to what would have been in those records when he also says they are unavailable
    to him.”     (Id. ¶ 12.)     In light of this credibility determination, WCJ Harris
    concluded that the question of the admissibility of Dr. Loquasto’s testimony was
    moot. (WCJ Harris Decision, Conclusion of Law (Harris COL) ¶ 3.) WCJ Harris
    also reviewed the testimony of Claimant, Ms. Shoup, and Ms. Newell, and after
    acknowledging that he was “handicapped in making a credibility determination by
    the fact that he did not see the Claimant testify,” rejected Claimant’s testimony as
    not credible. (Harris FOF ¶ 11.) To support this credibility determination, WCJ
    Harris noted that: when both Ms. Shoup and Ms. Newell inquired into whether
    Claimant was having any problems working on November 5, 2008, Claimant told
    them “she did not notice anything in particular while performing her job”;
    Claimant paid Dr. Loquasto out of pocket for her care after November 6, 2008,
    because Dr. Loquasto initially was not aware that Claimant had suffered a work
    injury; Claimant’s testimony was inconsistent in that she stated that she advised
    Employer that her neck and arm pain were the result of the gym injury, but also
    that the gym injury was “of little consequence”; and Claimant inconsistently
    testified that she is still experiencing arm and shoulder problems but is working as
    a banquet waitress. (Id.) Finally, WCJ Harris reviewed Dr. Gentilezza’s testimony
    and held that, while generally credible, the opinions that were based on the history
    provided to him by Claimant were rejected.6 (Id. ¶ 13.) Accordingly, WCJ Harris
    6
    As recognized by the Board in its opinion, WCJ Harris’ finding addressing Dr.
    Gentilezza’s testimony contains a typographical error in that he states that he rejected “Dr.
    Loquasto’s” opinions based on the history given to him by Claimant’s history. (Harris FOF ¶ 13;
    Board Op. at 5 n.2, Dec. 9, 2015 (2015 Board Op.).)
    13
    found that Claimant did not sustain a work-related injury on November 5, 2008,
    and denied the Petition. (Id. ¶ 14; Harris COL ¶ 2.)
    IV.   Claimant’s Appeal to the Board
    Claimant appealed WCJ Harris’ Decision to the Board, asserting that this
    Decision went beyond the scope of the Board’s remand order by reassessing all of
    the evidence. The Board disagreed holding that while a WCJ is required to confine
    his or her decision to the remand instructions, “the WCJ is not required to produce
    the same results as in the initial decision.” (Board Op. at 2, Dec. 9, 2015 (2015
    Board Op.), citing Delaware Cnty. v. Workers’ Comp. Appeal Bd. (Baxter Coles),
    
    808 A.2d 965
    , 969 (Pa. Cmwlth. 2002).) In this regard, the Board observed that
    “[a] WCJ can change his or her credibility determination as to the same witness on
    remand.” (Id., citing Teter v. Workers’ Comp. Appeal Bd. (Pinnacle Health Sys.),
    
    886 A.2d 721
    , 723-24 (Pa. Cmwlth. 2005).) The Board concluded that in order for
    WCJ Harris to issue a reasoned decision under Section 422(a) of the Act7 that
    7
    77 P.S. § 834. Section 422(a) provides, in relevant part:
    All parties to an adjudicatory proceeding are entitled to a reasoned decision
    containing findings of fact and conclusions of law based upon the evidence as a
    whole which clearly and concisely states and explains the rationale for the
    decisions so that all can determine why and how a particular result was reached.
    The workers’ compensation judge shall specify the evidence upon which the
    workers’ compensation judge relies and state the reasons for accepting it in
    conformity with this section. When faced with conflicting evidence, the workers’
    compensation judge must adequately explain the reasons for rejecting or
    discrediting competent evidence. Uncontroverted evidence may not be rejected
    for no reason or for an irrational reason; the workers’ compensation judge must
    identify that evidence and explain adequately the reasons for its rejection. The
    adjudication shall provide the basis for meaningful appellate review.
    
    Id. 14 provided
    for effective appellate review, he was required to, inter alia, summarize
    the testimony and explain which witnesses he found credible based upon his
    review of their testimony.        (Id. at 3.)     Noting that it had vacated WCJ
    Sebastianelli’s Decision and Order in its prior Order, the Board found no error in
    WCJ Harris making new findings that summarized the evidence, or in making new
    and different credibility determinations regarding that evidence, for which he
    provided sufficient explanation.      (Id. at 4.)    Based on these new credibility
    determinations, the Board concluded that Claimant could not meet her burden of
    proving that she sustained a work-related injury and that the Petition was properly
    denied.
    Alternatively, Claimant argued to the Board that Dr. Gentilezza’s testimony
    supported the finding that she had sustained a work-related injury on November 5,
    2008. The Board again found no error in denying the Petition because, while WCJ
    Harris found Dr. Gentilezza generally credible, WCJ Harris rejected Dr.
    Gentilezza’s opinions regarding the existence of a work injury because they were
    based on Claimant’s discredited testimony. (2015 Board Op. at 5.) Thus, the
    Board concluded that Dr. Gentilezza’s opinions would not have been competent to
    support an award of benefits. Newcomer v. Workmen’s Comp. Appeal Bd. (Ward
    Trucking Corp.), 
    692 A.2d 1062
    , 1064, 1066 (Pa. 1997). Claimant now petitions
    this Court for review.8
    8
    “Our review is limited to determining whether the necessary findings of   fact are
    supported by substantial evidence, whether Board procedures were violated,          whether
    constitutional rights were violated or [whether] an error of law was committed.”    Haddon
    Craftsmen, Inc. v. Workers’ Comp. Appeal Bd. (Krouchick), 
    809 A.2d 434
    , 438         n.2 (Pa.
    Cmwlth. 2002).
    15
    V.    Claimant’s Petition for Review to this Court
    On appeal, Claimant argues that the Board erred in remanding this matter to
    a new WCJ based on its belief that WCJ Sebastianelli committed an error of law
    related to the objections to Dr. Loquasto’s testimony and the possible existence of
    additional evidence related to Claimant’s chiropractic treatment.                     Claimant
    acknowledges that, while a second WCJ may make different credibility
    determinations than a prior WCJ, such changes may only occur when the Board
    remands the matter for a correction in the findings of fact and not where the
    remand order seeks only a new decision to correct a legal error. Simeone v.
    Workmen’s Comp. Appeal Bd. (United Parcel Serv.), 
    580 A.2d 926
    (Pa. Cmwlth.
    1990). Claimant asserts that, here, the Board believed that overruling Employer’s
    objections to the admissibility of the evidence was not legally correct and that
    Employer was prejudiced by the lack of disclosure and remanded the matter to
    determine “if additional records existed then any additional evidence that may
    spring from those records should be considered.”                   (Claimant’s Br. at 19.)
    According to Claimant, there was no prejudice to Employer as there were no other
    records available and all had been disclosed prior to WCJ Sebastianelli’s Decision;
    thus, there was no factual issue placed into question that would permit WCJ Harris
    to alter WCJ Sebastianelli’s credibility determinations.
    Employer responds that Claimant has waived any argument regarding the
    Board’s alleged error in reassigning the matter to a different WCJ because she did
    not raise the issue before WCJ Harris during the remand proceeding or in her
    appeal from WCJ Harris’ Decision to the Board. Employer further asserts that,
    even if not waived, nothing in Section 419 of the Act9 requires the Board to assign
    9
    Added by Section 6 of the Act of June 26, 1919, P.L. 642, as amended, 77 P.S. § 852.
    16
    a case to the same WCJ on remand or limits such assignments to only where there
    are legal questions at issue. Employer also argues that WCJ Harris did not exceed
    the scope of the Board’s remand order when he issued a new decision with new
    findings of fact, including new credibility determinations, and conclusions of law,
    where the remand order specifically required the new WCJ to “‘render a Decision
    containing necessary findings and conclusions and rendering any appropriate
    award.’” (Employer Br. at 26 (emphasis in original) (quoting 2011 Board Op. at
    9).) Finally, Employer contends that Simeone does not require a different result
    because the remand order here was not as limited as that in Simeone, WCJ
    Sebastianelli’s Decision was vacated, and WCJ Harris was specifically directed to
    render a new decision.
    Initially, we address Employer’s waiver argument. We have reviewed the
    record to determine whether Claimant has preserved a challenge to the Board’s
    decision to remand the matter to a new WCJ, rather than sending it back to WCJ
    Sebastianelli. After that review, we agree with Employer that Claimant did not
    raise this issue either before WCJ Harris or in her appeal to the Board from WCJ
    Harris’ Decision. Because issues must be preserved at every stage of a workers’
    compensation proceeding, this issue is waived and cannot be considered on
    appeal.10 McGaffin v. Workers’ Comp. Appeal Bd. (Manatron, Inc.), 
    903 A.2d 94
    ,
    99-102 (Pa. Cmwlth. 2006).
    10
    Even if the issue had not been waived, Section 419 of the Act provides the Board with
    broad discretion in its authority to remand a matter and states that it can remand to “a referee
    [(now known as WCJs)],” rather than requiring remand to the original WCJ on the case. 77 P.S.
    § 852 (emphasis added); A & P Tea Co. v. Workmen’s Compensation Appeal Board (Giglio),
    
    539 A.2d 51
    , 54 (Pa. Cmwlth. 1988). Because the Board has “broad discretionary power to
    order a remand in the interest of justice,” Trudnak v. Workmen’s Compensation Appeal Board
    (Lucky Strike Coal Corp.), 
    629 A.2d 254
    , 255 (Pa. Cmwlth. 1993), we would conclude that the
    (Continued…)
    17
    We now turn to WCJ Harris’ Decision on remand and Claimant’s argument
    that WCJ Harris erred in making credibility determinations that differed from WCJ
    Sebastianelli’s original determinations.            Section 419 of the Act provides, in
    pertinent part “[t]he [B]oard may remand any case involving any question of fact
    arising under any appeal to a [WCJ] to hear evidence and report to the [B]oard the
    testimony taken before him or such testimony and findings of fact thereon as the
    [B]oard may order.” 77 P.S. § 852. A WCJ is required, on remand, to confine the
    “proceedings to the purpose indicated by the [Board’s] remand order.” Riley v.
    Workers’ Comp. Appeal Bd. (DPW/Norristown State Hosp.), 
    997 A.2d 382
    , 388
    (Pa. Cmwlth. 2010). As long as it is consistent with the scope of a remand order, a
    WCJ may change previously made credibility determinations, and a WCJ is not
    required to come to the same result as the initial decision. 
    Teter, 886 A.2d at 723
    -
    24. “To determine what the WCJ was directed to do within the scope of the
    remand order, it is necessary to examine the contents of that order.” 
    Riley, 997 A.2d at 389
    .
    The Board’s remand order here states:
    The Decision and Order of the [WCJ] is hereby VACATED,
    and the matter is hereby REMANDED to a new WCJ. On remand,
    the new WCJ shall reopen the record to accept additional evidence,
    including any new testimony or depositions prompted by the
    production of additional medical records. The new WCJ shall also
    communicate to any person failing to comply with a properly served
    subpoena the requirements of the Act and the enforcement provisions
    under Section 436 of the Act. The new WCJ shall then render a
    Board, having concluded that WCJ Sebastianelli did not address Dr. Loquasto’s potential
    violation of Employer’s subpoena by not providing all of his medical records or the prejudice
    caused to Employer thereby, did not abuse its discretion under these circumstances in reassigning
    this matter to a new WCJ to decide the case on remand.
    18
    Decision containing necessary findings and conclusions and
    rendering any appropriate award.
    (2011 Board Order (italicized emphasis added).) This remand order: requires the
    new WCJ to contact Dr. Loquasto regarding the subpoena; expressly allows for the
    reopening of the record to accept additional evidence, including evidence related to
    possible existence of additional medical records; and requires the new WCJ issue a
    new decision, with findings and conclusions, and render an award based on that
    decision.
    Here, WCJ Harris acted within the scope of the remand order. WCJ Harris,
    as directed, contacted Dr. Loquasto and advised him that he was disregarding the
    subpoena by not providing the requested records.11               (Harris FOF ¶ 9.)        Dr.
    Loquasto responded that he did not have the records. (Id.) WCJ Harris reopened
    the record, and the parties obtained the telephone deposition of Dr. Loquasto,
    wherein he explained that he had produced all of Claimant’s records that he had in
    his possession and offered no explanation as to where the records for the time
    period in question were. (Id. ¶ 10; Loquasto’s Dep., Jan. 22, 2014, at 10, R.R. at
    437.) WCJ Harris considered all of the evidence before him, including the new
    deposition testimony of Dr. Loquasto, which differed from Dr. Loquasto’s prior
    testimony that such records could exist, but were likely misfiled or “mixed up”
    with other patient files. (Loquasto April Dep. at 25, 31-32, R.R. at 243, 249-50.)
    WCJ Harris then, as directed, “render[ed] a Decision containing necessary findings
    11
    This occurred after Employer informed WCJ Harris that it had again sought, to no
    avail, additional medical records from Dr. Loquasto for the time period surrounding Claimant’s
    2008 gym injury and work injury and had subpoenaed Dr. Loquasto to attend a hearing to
    explain the status of those records, at which Dr. Loquasto did not appear. (Hr’g Tr., Dec. 10,
    2012, at 10-12, 16, R.R. at 382-84, 388.)
    19
    and conclusions,” which was required because (1) he had received additional
    evidence on the issue of whether additional medical records were available, and (2)
    the Board had vacated WCJ Sebastianelli’s prior Decision and Order, thereby
    requiring that a new decision be issued. (2011 Board Order.) Based on all of the
    evidence before WCJ Harris, he found the testimony of Dr. Loquasto and Claimant
    not credible and provided reasons for those findings that are supported by the
    record. Even though WCJ Harris did not take the majority of the evidence in this
    matter, he was the fact finder on remand and his credibility determinations are
    entitled to deference.12 A & P Tea Co. v. Workmen’s Comp. Appeal Bd. (Giglio),
    
    539 A.2d 51
    , 55 (Pa. Cmwlth. 1988).
    Simeone does not require a different result because this remand order differs
    from the very specific, limited order issued in Simeone. In Simeone, the Board
    concluded that the WCJ’s legal reasoning on an issue did not comport with the Act
    and that “a remand was required for the [WCJ] to restate his legal conclusion.”
    
    Simeone, 580 A.2d at 927
    (internal quotation omitted). However, the remand
    order also permitted, in the WCJ’s discretion, the presentation of additional
    testimony if germane to the case. 
    Id. at 928.
    Additional testimony was taken, and
    a new WCJ reviewed the entire record, rendered new credibility determinations,
    and came to a different conclusion than the first WCJ. 
    Id. The Board
    affirmed,
    but, on appeal to this Court, we reversed on the ground that the second WCJ had
    exceeded the scope of the initial remand order. 
    Id. We stated
    that, although the
    remand order indicated that additional testimony could be taken, there was no
    12
    “The WCJ is the ultimate fact finder and has complete authority for making all
    credibility determination[s],” and “[s]uch determinations are beyond the purview of this Court’s
    appellate review.” 
    Teter, 886 A.2d at 723
    -24.
    20
    indication “that further fact-finding [was] necessary or that substantial competent
    evidence [was] lacking,” and, therefore, the Board improperly permitted
    “additional testimony when it requested only a ‘restatement’ of the [WCJ’s] legal
    conclusion.” 
    Id. at 929.
    Here, unlike in Simeone, there was further fact finding
    necessary based, inter alia, on the existence, or not, of additional medical records
    in Dr. Loquasto’s possession.      Moreover, because the Board vacated WCJ
    Sebastianelli’s Decision and Order, there was no longer any adjudication
    addressing the Petition thereby requiring the issuance of new findings and
    conclusions and a new award based on those findings and conclusions. (2011
    Board Order.) In requiring the new WCJ to do this, the new WCJ necessarily had
    to consider all of the evidence in the record, both new and old, in order to render
    this new decision, which “empowered the [WCJ] to make new credibility
    determinations, if warranted,” 
    Simeone, 580 A.2d at 929
    . See also A & P Tea 
    Co., 539 A.2d at 54-55
    (providing that because the remand order was broad and
    required the new WCJ to consider and resolve factual issues, it necessarily required
    the new WCJ to review the entire record, and the new WCJ did not exceed the
    scope of the remand order by making different credibility determinations on
    remand).
    Claimant also asserts that the Board erred in affirming the denial of her
    Petition because both medical experts opined that she sustained a work injury on
    November 5, 2008, while working in the course and scope of her employment and
    could not perform her work duties as a result. Thus, Claimant contends, there is
    substantial evidence supporting WCJ Sebastianelli’s Decision and the Board’s
    Order affirming WCJ Harris’ Decision should be reversed. Employer responds
    that WCJ Harris’ findings are supported by substantial evidence and, citing
    21
    
    Newcomer, 692 A.2d at 1066
    , that Dr. Gentilezza’s opinions regarding the
    existence of a work-related injury were not competent because they were based on
    Claimant’s discredited history of that alleged injury.     Employer asserts that,
    because there was no credible, competent medical evidence linking the alleged
    injury to Claimant’s work, Claimant could not meet her burden of proof, and WCJ
    Harris properly denied the Petition.
    It is well settled that in a claim petition proceeding, “the claimant has the
    burden of establishing the right to compensation and all of the elements necessary
    to support an award, including the burden of establishing a causal relationship
    between a work-related incident and an alleged disability.” 
    Teter, 886 A.2d at 723
    .
    “Where the causal connection between employment and injury is not obvious, the
    claimant must present unequivocal medical testimony to establish that connection.”
    
    Id. “While an
    expert witness may base his opinion on facts of which he has no
    personal knowledge, those facts must be supported by evidence of record.”
    
    Newcomer, 692 A.2d at 1066
    . Additionally, “the supposed facts forming the basis
    of [the] determination must be proven by competent evidence and accepted as true
    by the [WCJ].” Somerset Welding and Steel v. Workmen’s Comp. Appeal Bd.
    (Lee), 
    650 A.2d 114
    , 118 (Pa. Cmwlth. 1994) (emphasis added). “The fact that a
    medical expert does not have all of a claimant’s medical records goes to the weight
    given the expert’s testimony, not its competency.” Samson Paper Co. and Fidelity
    Engraving v. Workers’ Comp. Appeal Bd. (Digiannantonio), 
    834 A.2d 1221
    , 1224
    (Pa. Cmwlth. 2003). However, an opinion of a medical expert that relies solely
    upon inaccurate facts is incompetent as a matter of law. Casne v. Workers’ Comp.
    Appeal Bd. (Stat Couriers, Inc.), 
    962 A.2d 14
    , 16 (Pa. Cmwlth. 2008).
    22
    Here, Claimant attempts to rely upon Dr. Loquasto’s testimony to meet her
    burden of proof, but, because WCJ Harris found this evidence not credible, it could
    not support the grant of the Petition. For the reasons discussed above, there was no
    error in WCJ Harris making new credibility determinations. Claimant also argues
    that Dr. Gentilezza’s opinions support the Petition.      However, although WCJ
    Harris found Dr. Gentilezza “generally credible,” WCJ Harris rejected Dr.
    Gentilezza’s opinions regarding the work injury because they were “based on the
    history given to him by the Claimant,” which WCJ Harris found not credible.
    (Harris FOF ¶¶ 11, 13.)      Dr. Gentilezza did not have any records related to
    Claimant’s treatment for the gym injury or the claimed work injury of November
    5, 2008, and, therefore, Dr. Gentilezza could only “go upon . . . what [Claimant]
    told [him]” to render his medical expert opinion. (Gentilezza’s Dep. at 11-12, 14,
    19-21, R.R. at 332-33, 335, 340-42.) However, because “the supposed facts”
    relied upon by Dr. Gentilezza to form his opinion of a causal connection were not
    “accepted as true by the [WCJ],” Somerset 
    Welding, 650 A.2d at 118
    (emphasis
    added), there was no error in the rejection of those opinions. Because neither Dr.
    Loquasto nor Dr. Gentilezza provided credible or competent, respectively,
    testimony regarding the causal connection between Claimant’s work duties to her
    injury and disability, Claimant did not meet her burden of proof on the Petition.
    Accordingly, the Board’s December 9, 2015, Order is affirmed.
    ________________________________
    RENÉE COHN JUBELIRER, Judge
    23
    IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Susan Jensen,                         :
    Petitioner     :
    :
    v.                   :   No. 23 C.D. 2016
    :
    Workers’ Compensation Appeal          :
    Board (Pleasant Valley Manor and      :
    PMA Management Corporation),          :
    Respondents   :
    ORDER
    NOW, October 31, 2016, the December 9, 2015, Order of the Workers’
    Compensation Appeal Board, entered in the above-captioned matter, is hereby
    AFFIRMED.
    ________________________________
    RENÉE COHN JUBELIRER, Judge