J. Bowman v. PHFA ( 2017 )


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  •             IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Jane Bowman,                                :
    Petitioner       :
    :
    v.                      :    No. 379 C.D. 2017
    :    Submitted: August 11, 2017
    Pennsylvania Housing Finance                :
    Agency,                                     :
    Respondent           :
    BEFORE:      HONORABLE RENÉE COHN JUBELIRER, Judge
    HONORABLE MICHAEL H. WOJCIK, Judge
    HONORABLE JOSEPH M. COSGROVE, Judge
    OPINION NOT REPORTED
    MEMORANDUM OPINION BY
    JUDGE COHN JUBELIRER                            FILED: November 14, 2017
    Jane Bowman (Petitioner), pro se, petitions for review of a February 11, 2017
    Order of a Hearing Examiner of the Pennsylvania Housing Finance Agency (PHFA)
    affirming PHFA’s December 16, 2016 denial of her application for an emergency
    mortgage assistance loan (HEMAP loan) under the Act commonly known as the
    “Homeowners’ Emergency Mortgage Assistance Loan Program” (Act 91).1
    Petitioner contends that PHFA erred in determining that she failed to meet the
    criteria for a HEMAP loan. After review, we affirm.
    I.    Factual and Procedural Background
    1
    Act of December 3, 1959, P.L. 1688, added by Section 2 of the Act of December 23,
    1983, P.L. 385, as amended, 35 P.S. §§ 1680.401c - 1680.412c.
    A. Terms of Petitioner’s Mortgage/Default
    On August 27, 2007, Petitioner purchased a home in Parkesburg,
    Pennsylvania, for $288,000, financing the purchase with a $278,000 loan from Wells
    Fargo Bank (Wells Fargo), which Wells Fargo secured by a mortgage against
    Petitioner’s home. The terms of the loan called for a 30-year mortgage at a fixed
    rate of interest of 6.625 percent. In 2010, when Petitioner had difficulty making her
    mortgage payments, she obtained a modification of her loan, receiving a step-rate
    interest rate of two percent, which was subsequently increased to three percent, and,
    then, on September 1, 2016, to four percent.
    On July 6, 2016, Wells Fargo notified Petitioner that her loan was in default,
    that she had not paid her monthly mortgage payments from June 2015 through July
    2016, and that she needed to pay $23,667.59, plus any mortgage payments and late
    charges due in the next 30 days, in order to cure the default or Wells Fargo would
    foreclose on the mortgage.
    B. Petitioner’s Application for HEMAP Relief and Denial
    On August 29, 2016, PHFA received an application from Petitioner for a
    HEMAP loan. PHFA denied Petitioner’s application by letter dated December 16,
    2016, citing the following reasons:
    1. No reasonable prospect of applicant resuming full mortgage
    payments within twenty-four (24) months from the date of the
    mortgage delinquency and paying the mortgage(s) by maturity
    based on: Applicant’s income is insufficient to maintain mortgage.
    2. No reasonable prospect of applicant resuming full mortgage
    payments within twenty-four (24) months from the date of the
    mortgage delinquency and paying the mortgage(s) by maturity
    2
    based on: Applicant’s income has been insufficient to maintain
    mortgage for the past two (2) years.
    3. Applicant is not suffering financial hardship due to circumstances
    beyond applicant’s control based on: Financial hardship is due to
    overextension.
    (Reproduced Record (R.R.) Item 14.)
    C.     Petitioner’s Appeal and the Administrative Hearing
    Petitioner appealed PHFA’s denial of her application for a HEMAP loan and
    received an administrative appeal hearing before a PHFA Hearing Examiner. On
    January 24, 2017, the Hearing Examiner held a telephonic hearing at which
    Petitioner testified.
    According to Petitioner’s testimony and the evidence presented at the
    administrative appeal hearing, her financial circumstances began to decline in
    February 2014 when her mother unexpectedly passed away. Petitioner’s mother had
    been living with Petitioner since 2007. Beginning in 2009 or 2010, Petitioner’s
    mother started paying Petitioner $1,500 a month as rent for herself, her son, and his
    daughter and grandson.
    The Hearing Examiner reviewed Petitioner’s 2013, 2014, and 2015 federal tax
    records. In 2013, Petitioner earned “taxable income” of $36,441, which the Hearing
    Examiner multiplied by 75 percent to account for federal, state, and local taxes,
    resulting in an average monthly net income of $2,278.2 (Certified Record (C.R.)
    Item 64, Hr’g Tr. at 4, Jan. 24, 2017, Supplemental Reproduced Record (S.R.R.) at
    36b.) In 2014, Petitioner earned “taxable income” of $14,635, which, when federal,
    state, and local taxes were deducted, resulted in an average monthly net income of
    2
    Act 91 defines “net effective income” as “gross household income less city, State and
    Federal income and social security taxes.” Section 405-C(b) of Act 91, 35 P.S. § 1680.405c(b).
    3
    $915. (Id.) Petitioner also received, in 2014, $120,970 from her mother as a death
    benefit, but, the Hearing Examiner noted, PHFA does not include lump sum
    payments from annuities or pensions as earned income. (Id.) In 2015, Petitioner
    earned “taxable income” of $13,087, which, when federal, state, and local taxes were
    deducted, resulted in an average monthly net income of $818. (Id.)
    At the time of Petitioner’s application, the Hearing Examiner noted,
    Petitioner’s monthly expenses were as follows: $1,569 for her mortgage; $210 in
    utilities; $41 in homeowners’ association fees; $475 in debt installments; and $765
    in monthly living expenses. Thus, in total, Petitioner’s monthly expenses were
    $3,060, which exceeded her average monthly net income for the years 2013, 2014,
    and 2015. Petitioner used some of the money she had received from her mother as
    a death benefit to pay her mortgage until June 2015 when those funds were
    exhausted. Petitioner explained that those funds eventually ran out because she also
    had to use that money to pay expenses related to administering her mother’s estate
    and part of the money went to her eight siblings.
    Regarding Petitioner’s employment history, she worked as a regional
    accountant for Helix Healthcare Management Company from 2006 until 2008 when
    the company closed. Petitioner then worked as a substitute teacher.
    In 2010, Petitioner started working as a tax preparer and consultant with Ocran
    and Associates (Ocran). That employment was only seasonal, from January until
    April. In 2015 and 2016, Petitioner earned $6,000 and $4,200, respectively, with
    Ocran. At the time of the hearing, Petitioner was earning seasonal pay of $600 per
    week with Ocran. Also, beginning around 2010, and continuing forward, Petitioner
    worked part-time for First Baptist Church (First Baptist), earning about $300 a
    month.
    4
    In 2012, Petitioner accepted employment as an accounts payable accountant
    with Jewish Community Center (JCC). In March 2014, however, Petitioner resigned
    from her employment with JCC. Petitioner explained that she left the month
    following her mother’s death. Petitioner was depressed and she resigned because
    she “assum[ed]” that JCC was going to terminate her employment because of
    budgeting issues, and she could not “fight the fight.” (Hr’g Tr. at 5-6, 10, S.R.R at
    37b-38b, 42b.)
    Between March 2014 and January 2016, Petitioner’s only employment was
    with Ocran and First Baptist. In January 2016, Petitioner accepted employment with
    Human Services, Inc. On September 2, 2016, however, Human Services terminated
    Petitioner’s employment, citing, in a letter addressed to Petitioner, performance-
    related issues. (C.R. Item 39, Termination of Employment Letter.) Specifically, the
    letter stated that Petitioner had submitted monthly profit and loss reports with errors
    and in an untimely fashion. (Id.) Petitioner then did not correct the errors in a timely
    fashion. Human Services warned Petitioner about the quality of her work in July
    2016, but her reports continued to be inaccurate and untimely. Thus, Human
    Services terminated Petitioner’s employment on September 2, 2016. (Id.) Petitioner
    testified that she was told that she could resign or be terminated, and she opted for
    termination because it was “a very unhealthy environment” and she thought she
    could then collect unemployment benefits. (Hr’g Tr. at 10, S.R.R. at 42b.) Petitioner
    also alluded to being “the fall person.” (Hr’g Tr. at 11, S.R.R. at 43b.) Petitioner
    was denied unemployment benefits because she had not earned sufficient income in
    her base year to qualify for benefits. Petitioner earned $32,185 in 2016 at Human
    Services.
    5
    At the time of the hearing, in addition to Petitioner’s earnings from Ocran and
    First Baptist, Petitioner earned approximately $170 a week at Turkey Hill (20 hours
    per week at $8.50 an hour). Petitioner had also received, in 2016, three months of
    rent or $375 from a tenant who was renting part of Petitioner’s home, but he had
    stopped paying, and Petitioner intended to evict him and to rent to someone else who
    would pay $450 to $650 a month.3
    Petitioner also testified that she had received an offer of employment as an
    accountant with Northern Children Services (NCS). According to a letter from NCS
    dated February 6, 2017, which, with the Hearing Examiner’s permission, Petitioner
    submitted after the hearing, she would begin her employment with NCS on February
    6, 2017, and she would work “no more than 28 hours per week” at a rate of $25 per
    hour. (NCS Letter dated Feb. 6, 2017, R.R. Item 17.)
    As for Petitioner’s monthly expenses at the time of the hearing, they were as
    follows:     $1,821.63 on her mortgage;4 $41 in homeowners’ association fees;
    approximately $210 for electricity, water, sewer, and trash; $450 in debt installments
    (Chase – $150, Discover – $200, and Sears – $100); $30 for pet food; $85 for cell
    phone service; $250 for internet, home phone, and television; $120 for auto
    insurance; $40 for gasoline; $13 for car maintenance; $30 in church donations; $50
    in food, toiletries, cleaning supplies, and paper products (Petitioner was receiving
    assistance from a friend with these items); and $50 in entertainment. Thus, in total,
    at the time of the hearing, Petitioner’s monthly expenses were $3,190.63.
    3
    In a letter dated November 20, 2016, addressed to Petitioner’s tenant, Petitioner informed
    her tenant that effective January 1, 2017, his rent would increase to $450 per month, that rent must
    be timely received, and, if it were not, Petitioner would evict him. Petitioner noted that she “must
    receive rent in order to receive financial help from an agency for her housing hardship.” (C.R. at
    Item 40, Delinquent Rent Letter dated November 20, 2016.)
    4
    The interest on Petitioner’s loan was set to rise again on September 1, 2017, to 4.5 percent,
    at which point the interest rate will cap for the remainder of the loan.
    6
    Petitioner testified that she had no savings that she could apply towards the
    amount she owed on the mortgage. She believed she could start making full monthly
    mortgage payments beginning in February.
    D.     Hearing Examiner’s Order
    By notice of Order dated February 11, 2017, the Hearing Examiner affirmed
    PHFA’s determination denying Petitioner’s application for a HEMAP loan.
    (Examiner’s Decision at 7.) The Hearing Examiner found that the three grounds
    PHFA gave for denying Petitioner’s HEMAP loan – that she is not suffering a
    financial hardship due to circumstances beyond her control because her financial
    hardship is due to overextension, and that there is no reasonable prospect of her
    resuming full mortgage payments within 24 months of the date of her mortgage
    delinquency and paying the mortgage by maturity because her income is insufficient
    to maintain the mortgage and has been for the past two years – were supported by
    the evidence.
    Regarding financial hardship, the Hearing Examiner noted that while
    Petitioner was employed with JCC in 2012 and 2013, she “voluntarily terminated”
    her employment in March 2014 because she was depressed over her mother’s death.
    (Id. at 2, 6.) The death of Petitioner’s mother, the Hearing Examiner stated, resulted
    in “a substantial [loss] of income to the household.” (Id. at 2.) For the next two
    years, other than part-time employment with First Baptist and Ocran, Petitioner “was
    essentially unemployed.” (Id. at 6.)
    In January 2016, Petitioner accepted employment with Human Services while
    keeping her part-time positions with First Baptist and Ocran. (Id. at 2, 6.) However,
    in early September 2016, Petitioner was “voluntarily terminated” from her
    7
    employment with Human Services. (Id. at 2.) In other places, however, the Hearing
    Examiner described Petitioner as being “forced to resign” from Human Services.
    (Id. at 2, 6.) The Hearing Examiner recounted that Petitioner testified that “she was
    told she needed to resign or be terminated. Therefore, she voluntarily resigned this
    position.” (Id. at 2.)
    The Hearing Examiner said that PHFA considered an applicant’s federal
    income tax returns “to be the reliable and consistent source of verifiable income.”
    (Id. at 6.) Based on Petitioner’s income tax returns, the Hearing Examiner noted,
    Petitioner’s average monthly net income was $2,278 in 2013, $915 in 2014, and
    $818 in 2015, while her expenses at the time of her HEMAP application were
    $3,060. (Id. at 2-3, 5.) Therefore, Petitioner’s expenses exceeded her income, which
    constituted financial overextension, and financial overextension was not considered
    a circumstance beyond Petitioner’s control. (Id. at 6.)
    In addition, Petitioner’s total monthly housing expenses of $1,820 were no
    less than 67 percent of Petitioner’s average monthly net income since at least 2013.
    (Id.) Even in 2016, when Petitioner’s average monthly net income had risen to
    $2,704, the $1,950 she would have to pay in monthly housing expenses, due to the
    mortgage rate increase, would constitute “62%” of her average monthly net income.5
    (Id. at 6-7.) The Hearing Examiner said that PHFA believed that no more than 40
    percent of a mortgagor’s average monthly net income should be devoted toward
    maintaining one’s total housing expenses if one was to be successful at making those
    payments. (Id. at 6.) That Petitioner’s monthly housing expenses exceeded the 40
    percent threshold showed that she was overextended financially. (Id.) For this same
    5
    In fact, $1,950 of $2,704 is 72 percent.
    8
    reason, along with Petitioner’s lack of savings to pay the mortgage, she had not
    generated sufficient income to pay her mortgage since at least 2013. (Id. at 7.)
    Finally, the Hearing Examiner found there was no reasonable prospect of
    Petitioner resuming full mortgage payments within 24 months from the date of her
    delinquency on the mortgage and paying the mortgage by maturity. (Id.) At the
    time of the hearing, the Hearing Examiner noted, Petitioner’s average monthly net
    income was $1,194, consisting of $225 from First Baptist, $275 from Ocran, and
    $694.35 from Turkey Hill. (Id. at 3-4.) Petitioner claimed that, effective February
    2017, her income would increase to $3,467, owing to an additional $2,273.25 she
    would be earning with NCS. (Id. at 4.) However, because Petitioner did not have a
    “sufficient history of . . . employment” with NCS, this additional income could not
    be considered “as a consistent and reliable source of employment/income.” (Id. at
    7.) Seeing as the only consistent and reliable sources of income came from
    Petitioner’s seasonal employment at Ocran and her part-time positions at First
    Baptist and Turkey Hill, the Hearing Examiner concluded that there was no
    reasonable prospect that Petitioner would resume making full mortgage payments
    within 24 months from the date of her delinquency on the mortgage and continue to
    do so until the mortgage matured. (Id.)
    II.    Analysis
    On appeal to this Court, Petitioner argues that the Hearing Examiner should
    have reversed PHFA’s determination denying her application for a HEMAP loan.6
    6
    Our scope of review is limited to determining whether constitutional rights were violated,
    whether an error of law was committed, or whether the findings of fact are not supported by
    9
    Petitioner contends that she suffered a financial hardship beyond her control when
    her mother unexpectedly passed away, which caused Petitioner to lose $1,500 a
    month in rental income. In addition, Petitioner argues that the death of her mother
    left Petitioner depressed and grieving, which caused her to make “unwise decisions,”
    such as voluntarily resigning her position as an accountant at JCC. (Petitioner’s Br.
    at 12.) Although Petitioner secured a position with Human Services in 2016, Human
    Services terminated her only nine months later. She hoped to receive unemployment
    benefits following her termination, but she was denied those benefits, which caused
    her financial hardship. Petitioner contends that she would have been able to resume
    making mortgage payments within 24 months of the date of delinquency, that is,
    beginning in May 2017. Petitioner asserts that by then her monthly net income was
    $5,713.25, consisting of $300 from First Baptist, $2,540 from Ocran, $600 from
    Turkey Hill, and $2,273.25 from NCS. With expenses of only $3,169, Petitioner has
    a surplus each month of $2,544.25, which demonstrates that she has a reasonable
    prospect of resuming mortgage payments by May 2017 and paying the mortgage by
    the date of maturity.
    A. Reasonable Prospect
    In order to qualify for a HEMAP loan, a mortgagor must show that she meets
    the eligibility criteria in Act 91. Section 404-C(a) of Act 91, 35 P.S. § 1680.404c(a);
    Coyne v. Pa. Hous. Fin. Agency, 
    826 A.2d 925
    , 926 n.3 (Pa. Cmwlth. 2003). Among
    the criteria the mortgagor must establish are “that there is a reasonable prospect that
    substantial evidence. Section 704 of the Administrative Agency Law, 2 Pa. C.S. § 704; Hessler v.
    Pa. Hous. Fin. Agency, 
    500 A.2d 914
    , 915 n.1 (Pa. Cmwlth. 1985).
    10
    [she] will be able to resume full mortgage payments within twenty-four (24) months
    after the beginning of the period for which assistance payments are provided . . . and
    pay the mortgage . . . in full by its maturity” unless the mortgagee agrees to a later
    date. 35 P.S. § 1680.404c(a)(5). Act 91 does not define “reasonable prospect.”
    However, the legislature delegated authority to PHFA to establish appropriate rules,
    standards, and regulations to implement Act 91. Section 401-C of Act 91, 35 P.S.
    §1680.401c; Anela v. Pa. Hous. Fin. Agency, 
    690 A.2d 1157
    , 1159 (Pa. 1997). Thus,
    PHFA’s interpretation of Act 91 is “entitled to great weight[,]” and we will not
    overturn it unless it is “clearly erroneous.” Horton v. Pa. Hous. Fin. Agency, 
    511 A.2d 917
    , 918 (Pa. Cmwlth. 1986). At the same time, the objective of Act 91 is
    “remedial and humanitarian[,]” and this Court will “interpret its assistance
    provisions liberally and broadly to effect its purposes.” Harman v. Pa. Hous. Fin.
    Agency, 
    529 A.2d 1153
    , 1157 (Pa. Cmwlth. 1987); see Section 601-A of the Housing
    Finance Agency Law, 35 P.S. § 1680.601a (“This act, being necessary for the
    welfare of the Commonwealth and its inhabitants, shall be liberally construed to
    effect the purposes thereof.”).7 PHFA has issued a policy statement interpreting
    “reasonable prospect.” Section 31.206 of the Policy Statement states:
    (a)       In general, the Agency will consider all relevant factors when
    evaluating whether the homeowner has a reasonable prospect of
    being able to resume full mortgage payments within 24 months
    after the beginning of the period for which assistance payments are
    provided the Agency and of being able to pay the mortgage in full
    by maturity or by a later date agreed to by the mortgagee, including
    the following:
    7
    Act of December 3, 1959, P.L. 1688, added by Section 4 of the Act of December 5, 1972,
    P.L. 1259.
    11
    (1) The homeowner’s prior work history, experience, training,
    opportunities for retraining and similar factors which may
    affect the homeowner’s future employment opportunities.
    (2) Potential for future changes in the homeowner’s financial
    prospects through re-employment, schooling, training or debt
    reduction, or other income changes sufficient to enable the
    homeowner to resume full mortgage payments.
    (3) Noncash benefits that may reduce household expenses, such
    as food stamps, free medical services for military or low-
    income families, a company-provided automobile, or receipt
    of food or clothing from family members living outside the
    household.
    ****
    (7) A homeowner’s demonstrated ability to make regular
    monthly mortgage payments, even though those payments
    represented most of the homeowner’s income. In determining
    whether the homeowner’s future job and income prospects
    will be sufficient to enable the homeowner to pay the
    mortgage debt--including principal, interest, taxes and
    insurance--the Agency will take into consideration the
    amount of household income available to the homeowner for
    a reasonable period of time not to exceed 24 months prior to
    the circumstances which caused the mortgage delinquency
    and whether the income was sufficient as evidenced by
    documentation, including tax returns, Internal Revenue
    Service Form W-2 and tax transcripts. . . .
    (b) The Agency will generally determine that a homeowner
    demonstrates a reasonable prospect of resuming mortgage
    payments and paying the mortgage by maturity, despite his current
    unemployment, if the homeowner is suffering a financial hardship
    through no fault of his own and can demonstrate the following:
    (1) A favorable work and credit history.
    (2) The ability and history of paying the mortgage when
    employed.
    12
    (3) The lack of an impediment or disability that prevents
    reemployment.
    (4) That he is actively seeking work, as evidenced by a written
    statement to that effect.
    
    12 Pa. Code § 31.206.8
     Satisfaction of the factors contained in Section 31.206(b) of
    the Policy Statement does not necessarily compel the conclusion that a mortgagor is
    qualified for a HEMAP loan. Rather, PHFA “is free to consider in toto th[e] four
    factors [in Section 31.206(b) of the Policy Statement], as well as others, and then,
    based on that guidance and [its] own judgment, decide whether an applicant is
    qualified for mortgage assistance.” R.M. v. Pa. Hous. Fin. Agency, 
    740 A.2d 302
    ,
    307 (Pa. Cmwlth. 1999). PHFA “cannot base its determination on speculative
    income.” Cullins v. Pa. Hous. Fin. Agency, 
    623 A.2d 951
    , 954 (Pa. Cmwlth. 1993).
    Rather, PHFA “is bound to evaluate [a mortgagor’s] eligibility on the basis of [her]
    actual income history.” 
    Id.
    Here, we cannot find that the Hearing Examiner erred or abused her discretion
    in determining that Petitioner has not shown that she will be able to generate
    sufficient income to resume making full mortgage payments within 24 months of the
    date of her delinquency, i.e., by May 2017 and pay the mortgage by maturity.
    Petitioner mistakenly contends that by May 2017 she would have been earning
    $5,713.25 a month. Petitioner’s figure is based, in part, on her earning $2,540 a
    month from Ocran. Her employment with Ocran, however, is only seasonal. In all
    of 2015 and 2016, Petitioner earned only $6,000 and $4,200, respectively, with
    8
    Section 31.206 of the Policy Statement “is a statement of policy, not a regulation, and
    thus does not have the force and effect of law.” R.M. v. Pa. Hous. Fin. Agency, 
    740 A.2d 302
    , 308
    (Pa. Cmwlth. 1999).
    13
    Ocran. Thus, her claim that she will earn $2,540 a month from Ocran is not
    supported by the record.
    Further, we cannot find that the Hearing Examiner erred or abused her
    discretion in effectively concluding that the income Petitioner could expect to earn
    from her employment with NCS was speculative. The offer letter from NCS showed
    that Petitioner had an offer of guaranteed employment. Cf. R.M., 
    740 A.2d at 308
    (holding that mortgagor’s claim that he could now expect to earn as an attorney
    between $280,000 and $300,000 following his recovery from an illness, which was
    based on a letter from a vocational expert, was speculative). Nevertheless, as PHFA
    contends, the offer letter was speculative as to the monthly amount of income
    Petitioner could expect to receive from her job with NCS. The offer letter stated that
    Petitioner would work “no more than 28 hours per week.” (NCS Letter dated Feb.
    6, 2017, R.R. Item 17 (emphasis added).) It may be that Petitioner will work 28
    hours each week or that her hours will vary from week to week. In other words, the
    offer letter established only her maximum permissible working hours and did not
    indicate the minimum number of hours that Petitioner could expect to work each
    week. See Cullins, 
    623 A.2d at 952, 954
     (finding that because the husband-
    mortgagor did not provide evidence of guaranteed hours in future job positions other
    than his testimony that he anticipated beginning work at a department store for a
    maximum of 40 hours per week at $6.50 an hour and at a position obtained through
    a temporary agency, the hearing examiner did not err as a matter of law in
    determining that appellants did not have a reasonable prospect of resuming mortgage
    payments in the requisite time period); Harman, 
    529 A.2d at
    1156 & n.7 (concluding
    that it was not an abuse of discretion for hearing examiner to refuse to include in his
    calculation $275 per month mortgagor claimed she would receive from decorating
    14
    contracts effective as of the date of the hearing because it was only “a possibility of
    future income in a calculation of present monthly net income”).
    Because there is substantial evidence to support the Hearing Officer’s finding
    that Petitioner’s potential income from NCS is not consistent or reliable, and because
    the $1,194 in income generated from Ocran, First Baptist, and Turkey Hill would
    not be sufficient income to pay her housing expenses of $1,950, we cannot find that
    the Hearing Officer erred or abused her discretion when she concluded that
    Petitioner did not have a reasonable prospect of resuming full mortgage payments
    within 24 months of the date of her mortgage delinquency and paying the mortgage
    off by its maturity.9
    B. Financial Hardship
    Petitioner’s failure to satisfy the reasonable prospect element of Act 91 is
    dispositive of her application for a HEMAP loan. However, we write briefly to
    highlight the errors the Hearing Examiner made when considering the issue of
    financial hardship.
    Act 91 provides that the mortgagor must establish that she “is suffering
    financial hardship due to circumstances beyond the mortgagor’s control which
    render the mortgagor unable to correct the delinquency or delinquencies within a
    reasonable time and make full mortgage payments.” 35 P.S. § 1680.404c(a)(4). Act
    91 does not define the phrase “circumstances beyond the mortgagor’s control.”
    However, Act 91 indicates that PHFA “may consider information regarding the
    mortgagor’s employment record, credit history and current income.”                35 P.S.
    § 1680.404c(a)(10). On the issue of the mortgagor’s employment record, PHFA’s
    9
    A mortgagor may reapply for assistance from PHFA if “there is a material change in
    circumstances.” 35 P.S. §1680.404c(b).
    15
    HEMAP Policy Statement adds that “[u]nemployment or underemployment,
    through no fault of the homeowner” are examples of circumstances beyond the
    mortgagor’s control that result in financial hardship to the mortgagor. 12 Pa. Code.
    § 31.205(b)(1).10 In contrast, PHFA will not consider “[t]ermination of employment
    by the homeowner without a necessitous cause or termination of the homeowner’s
    employment by an employer for willful misconduct” to be circumstances beyond the
    mortgagor’s control. 
    12 Pa. Code § 31.205
    (c)(2). Section 31.205 of the Policy
    Statement does not define “necessitous cause” or “willful misconduct.” However,
    these same terms appear in Section 402(b) and (e) of the Unemployment
    Compensation (UC) Law.11
    In concluding that Petitioner did not suffer a financial hardship due to
    circumstances beyond her control, the Hearing Examiner found both that Petitioner
    “voluntarily terminated” her position with Human Services and that she was “forced
    to resign.” (Examiner’s Decision at 2, 6.) These findings are inconsistent. See Pa.
    Liquor Control Bd. v. Unemployment Comp. Bd. of Review, 
    648 A.2d 124
    , 126 (Pa.
    Cmwlth. 1994) (noting that an employee who resigns in order to avoid an imminent
    discharge has not voluntarily resigned but has been discharged and is entitled to UC
    benefits if she has not committed willful misconduct). If Petitioner was forced to
    resign in order to avoid an imminent discharge and did not commit an act of willful
    misconduct, it may have been that the termination of her employment with Human
    Services was through no fault of her own, and the loss of that employment, in
    10
    We have never held that 
    12 Pa. Code § 31.205
     is a statement of policy and not a
    regulation, but, as noted, we have held that the section that follows it, 
    12 Pa. Code § 31.206
    , is a
    statement of policy, and all of subchapter B of chapter 31 of the Pennsylvania Code, which
    addresses HEMAP, is referred to as a “policy statement.”
    11
    Act of December 5, 1936, Second Ex. Sess., P.L. (1937) 2897, as amended, 43 P.S.
    § 802(b), (e).
    16
    combination with the death of her mother and the resultant loss of $1,500 a month
    in rental income, constituted a financial hardship due to circumstances beyond
    Petitioner’s control. Thus, had Petitioner not failed to satisfy the reasonable prospect
    element, we would have remanded this matter for the Hearing Examiner to resolve
    this inconsistency on the issue of financial hardship.
    III.   Conclusion
    Because there is substantial evidence to support the Hearing Examiner’s
    findings, we cannot find that she erred or abused her discretion when she concluded
    that Petitioner did not have a reasonable prospect of resuming full mortgage
    payments within 24 months of the date of her mortgage delinquency and paying the
    mortgage in full by maturity. Therefore, we affirm the Order of February 11, 2017.
    _____________________________________
    RENÉE COHN JUBELIRER, Judge
    17
    IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Jane Bowman,                          :
    Petitioner      :
    :
    v.                    :   No. 379 C.D. 2017
    :
    Pennsylvania Housing Finance          :
    Agency,                               :
    Respondent     :
    ORDER
    NOW, November 14, 2017, the February 11, 2017 Order of the Pennsylvania
    Housing Finance Agency, entered in the above-captioned matter, is hereby
    AFFIRMED.
    _____________________________________
    RENÉE COHN JUBELIRER, Judge
    IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Jane Bowman,                             :
    Petitioner            :
    :
    v.                           :
    :
    Pennsylvania Housing                     :
    Finance Agency,                          :   No. 379 C.D. 2017
    Respondent              :   Submitted: August 11, 2017
    BEFORE:     HONORABLE RENÉE COHN JUBELIRER, Judge
    HONORABLE MICHAEL H. WOJCIK, Judge
    HONORABLE JOSEPH M. COSGROVE, Judge
    OPINION NOT REPORTED
    DISSENTING OPINION
    BY JUDGE COSGROVE                            FILED: November 14, 2017
    As the Hearing Officer's errors are not separable from the remainder of
    her conclusions, I dissent and would remand this matter for further proceedings.
    ___________________________
    JOSEPH M. COSGROVE, Judge