M.A. Benson v. SCSC (Potter County Human Services) ( 2018 )


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  •               IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Mark A. Benson,                         :
    Petitioner           :
    :   No. 346 C.D. 2017
    v.                          :
    :   Argued: November 14, 2017
    State Civil Service Commission          :
    (Potter County Human Services),         :
    Respondent          :
    BEFORE:     HONORABLE ROBERT SIMPSON, Judge
    HONORABLE PATRICIA A. McCULLOUGH, Judge
    HONORABLE DAN PELLEGRINI, Senior Judge
    OPINION NOT REPORTED
    MEMORANDUM OPINION
    BY JUDGE McCULLOUGH                                      FILED: January 26, 2018
    Mark Benson petitions for review of the March 3, 2017 order and
    adjudication of the State Civil Service Commission (Commission), sustaining the
    removal imposed by his employer, Potter County Human Services (PCHS). The issue
    in this case is whether the Commission erred in determining that PCHS had just cause
    to terminate Benson. We conclude that the Commission did not err and affirm.
    Background
    On April 2, 1985, Benson started working for PCHS. By letter dated
    February 25, 2016, PCHS notified Benson that it was removing him from his position
    as a Mental Health Program Specialist 2, effective February 26, 2016. Pursuant to the
    Policy and Procedure Manual of PCHS (Policy Manual), three written reprimands in
    any 12-month period is cause for termination of employment, and Benson received a
    total of five written reprimands in January and February 2016.          (Commission’s
    Findings of Fact (F.F.) at Nos. 1, 3-4, 31.)
    As outlined in the letter dismissing him, Benson received the following
    written reprimands: (1) on January 20, 2016, for harassment of a client; (2) on January
    20, 2016, for racial bias in the treatment of the same client; (3) on February 25, 2016,
    for failing to complete Section I of the Medical Assistance Transportation Review
    Instrument Program (MATRIP) with all the required information by the February 19,
    2016 deadline; (4) on February 25, 2016, for knowingly and willfully overbilling for
    unloaded miles in connection with PCHS’s transportation services for mental health
    patients; and (5) again on February 25, 2016, for insubordination and dereliction of
    duty for using vacation time to attend another job in violation of his supervisor’s
    directive. (F.F. at No. 1; see Reproduced Record (R.R.) 316a-73a.)
    Benson did not contest any of these reprimands within the internal appeal
    procedure that is available for employees of PCHS. On February 26, 2016, the day
    after receiving his removal letter, Benson issued a verbal request to resign from his
    position. The Potter County Board of Commissioners accepted his resignation by letter
    dated February 29, 2016. (F.F. at Nos. 32, 34-36.)
    Thereafter, Benson appealed his removal to the Commission. After
    denying, without prejudice, the motion filed by PCHS to dismiss the appeal on the
    ground that Benson retired and was not terminated from his position, a Commissioner
    convened a hearing on June 29, 2016. At the hearing, PCHS presented the testimony
    of its Administrative Officer, Human Services Administrator, Fiscal Officer, a chief
    clerk and secretary of the Retirement Board, and the Executive Director of the Potter
    and McKean County Assistance Offices. PCHS also submitted a considerable amount
    2
    of documentary evidence, including letters and e-mail correspondence regarding the
    events leading up to and surrounding the reprimands. Benson did not present any
    testimony, but introduced into evidence a favorable written performance review for
    2009-2010 and a formal description of his job and its duties. (F.F. at No. 38;
    Commission’s decision at 1, 14; see R.R. at 151a-383a.)
    In its adjudication, the Commission rejected the renewed argument of
    PCHS that the appeal should be dismissed because Benson retired in lieu of removal.
    In this regard, the Commission concluded that Benson’s attempt to retire was not a
    legally valid resignation. Citing Commission Rule 101.51 (providing in pertinent part
    that “a resignation shall consist of a voluntary termination of employment evidenced
    by written notice”), the Commission reasoned: “[Benson] verbally notified [PCHS]
    that he was retiring only after he was removed” and “[PCHS’] witness testified that
    [Benson] stated that he was retiring because he was being removed;” therefore,
    “[Benson’s] retirement cannot be considered a voluntary termination of employment.”
    (Commission’s decision at 15.)
    Turning to the merits, the Commission determined that PCHS failed to
    meets its burden to substantiate the charges constituting the first two reprimands, i.e.,
    the January 20, 2016 reprimands for harassment and racial bias during the treatment of
    a client. In so holding, the Commission found that Benson’s failure to appeal the
    reprimands internally did not equate into evidentiary admissions that he committed the
    offensive acts. The Commission concluded that, because PCHS did not present any
    evidence to substantiate the facts underlying the charges other than the written
    reprimands themselves, these two reprimands could not provide legitimate bases for
    discipline. (Commission’s decision at 16-18.)
    3
    Concerning the three reprimands issued on February 25, 2016, the
    Commission found that PCHS provided sufficient evidence to substantiate the charges
    contained therein and concluded that, collectively, they provided PCHS with just cause
    to dismiss Benson. (Commission’s decision at 21-22.)
    Relying on what it found to be the credible testimony of the Human
    Services Administrator, the Commission determined that Benson failed to complete the
    MATRIP in a timely manner, noting that he received assistance and an extended
    deadline to finish the project. In making this determination, the Commission rejected
    Benson’s argument that he worked to the best of his ability and his performance was
    adequate given the circumstances. More specifically, the Commission did not find
    persuasive Benson’s contentions that his failure to complete the project was excusable
    because his department was short-staffed and PCHS had never previously completed a
    MATRIP. (F.F. at Nos. 9-18; Commission’s decision at 18-19.)
    The Commission also found that PCHS produced sufficient evidence to
    establish that, between January 22 and February 23, 2016, Benson knowingly and
    willingly overbilled for unloaded miles on two occasions. The Commission found that
    the Human Services Administrator and Fiscal Officer informed Benson, sometime after
    January 1, 2016, that PCHS would only bill for loaded miles and instructed him to
    amend contracts for transportation services to reflect this change. In so finding, the
    Commission discredited Benson’s contention that his actions were inadvertent and
    declined to afford persuasive weight to hearsay testimony that Benson had received
    permission from the Director of the Department of Mental Health to bill for unloaded
    miles. (F.F. at Nos. 19-25; Commission’s decision at 19-20.)
    Finally, the Commission found that,
    [the Human Services Administrator] denied [Benson’s]
    request for a day off and instructed him that while his
    4
    department was short-staffed and the [MATRIP] was not
    complete, he could not work at his second job during
    [PCHS’] business hours. Four days later [the Human
    Services Administrator] approved [Benson’s] request for 2.5
    hours of sick leave [for a doctor’s appointment] and 1 hour
    of vacation. [The Human Services Administrator] saw
    [Benson] working at his second job during the 1 hour of
    vacation.
    (Commission’s decision at 20; see F.F. at Nos. 26-30; R.R. at 373a.)
    In addressing Benson’s assertion that the directive of the Human Services
    Administrator did not prohibit him from using approved vacation leave to attend his
    second job, the Commission first noted, correctly, that under Chittister v. State Civil
    Service Commission (Department of Community and Economic Development), 
    789 A.2d 814
    , 818 (Pa. Cmwlth. 2002), and White v. Department of Corrections, 
    532 A.2d 950
    , 951 (Pa. Cmwlth. 1987), “an employee cannot be penalized for using an earned
    benefit in a lawful manner.”       (Commission’s decision at 21.)        However, the
    Commission went on to conclude:
    Here, [PCHS] approved [Benson’s] request for 1 hour of
    vacation. But [PCHS] disciplined [Benson] for
    insubordination and dereliction of duty once it discovered
    that he had used his 1 hour of vacation to defy its instruction
    that he was not to work at his second job during its business
    hours. In other words, [PCHS] did not discipline [Benson]
    for his use of his earned benefit, his vacation, but rather for
    refusing to comply with his supervisor’s direct order.
    (Commission’s decision at 21.)
    In addition to determining that the three reprimands of February 25, 2016,
    were substantiated and constituted just cause to remove Benson from his position, the
    Commission further concluded that these charges were directly related to Benson’s
    5
    duties and job performance and bore a rational relationship to his competence and
    ability as an employee. (Commission’s decision at 21-22.)
    Discussion
    In his appellate brief,1 Benson states that he has worked for PCHS for over
    35 years; that prior to January 2016, he had never been subjected to any type of
    reprimand or discipline relative to his job performance; and that he had never received
    anything less than satisfactory job evaluations. Benson also stresses that on February
    25, 2016, PCHS provided him with three reprimands, corrective action plans, and
    dismissal all at the same time, thereby depriving him of the opportunity to improve his
    performance or correct his errors. In this vein, Benson challenges the evidentiary
    and/or legal grounds for each of the three reprimands that PCHS issued on February
    25, 2016, which ultimately combined together to serve as the basis for the
    Commission’s conclusion that there was just cause for the dismissal.
    Section 807 of the Civil Service Act2 provides that “[n]o regular employe
    in the classified service shall be removed except for just cause.” 71 P.S. §741.807.
    Although the Civil Service Act does not define “just cause,” our Court has explained
    that “just cause for removal is largely a matter of discretion on the part of the head of
    the department.” Perry v. State Civil Service Commission (Department of Labor and
    Industry), 
    38 A.3d 942
    , 951 (Pa. Cmwlth. 2011). However, this discretion is qualified
    by the principle that “just cause must be merit-related and the criteria must touch upon
    [the employee’s] competency and ability in some rational and logical manner.” Wei v.
    1
    “Our scope of review in civil service cases is limited to a determination of whether
    constitutional rights have been violated, an error of law was committed, or necessary findings of fact
    were unsupported by substantial evidence.” 
    Chittister, 789 A.2d at 817
    n.5.
    2
    Act of August 5, 1941, P.L. 752, as amended, 71 P.S. §§741.1-741.1005.
    6
    State Civil Service Commission (Department of Health), 
    961 A.2d 254
    , 258 (Pa.
    Cmwlth. 2008) (citation omitted). It is now well-settled that the appointing authority,
    here PCHS, bears the burden of proving just cause and the substance of the charges
    underlying the employee’s removal. Department of Transportation v. State Civil
    Service Commission (Bocchinfuso), 
    84 A.3d 779
    , 783 n.1 (Pa. Cmwlth. 2014).
    In what may perhaps be his strongest argument, Benson contends that
    PCHS erred in utilizing the fact that he took approved vacation time to work at Potter
    County Beverage as a reason to discharge him. Benson asserts that the directive of the
    Human Services Administrator not to work at his second job only encompassed
    Benson’s prior practice of leaving early on Tuesdays to work there, and did not extend
    to the situation where he requested vacation time and that time was approved. Benson
    further contends that vacation time is an accumulated right of an employee and, once
    approved by an employer, an employee can use it in any manner that he deems fit.
    Whether it be paid sick or vacation leave, if that leave has accrued to an
    employee through a fringe benefit package, regulation, or legislative act, the leave is
    an entitlement and an employee can use it for legitimate purposes, e.g., sick leave when
    the employee is suffering from a bona fide illness and vacation leave when the
    employee desires leisure time. See 
    Chittister, 789 A.2d at 818-20
    ; see also section 222
    of the Administrative Code of 1929 (Code), Act of April 9, 1929, P.L. 177, as amended,
    71 P.S. §82 (creating an entitlement to annual and sick leave for certain governmental
    employees). However, as a general rule, unpaid leave time is granted at the employer’s
    discretion and the extent or termination of that leave is within the employer’s
    discretion. See 
    Chittister, 789 A.2d at 818-19
    . Within reason, an employer can limit
    how an employee uses approved time away from work, see Hargrove v. Pennsylvania
    State Civil Service Commission (Department of Corrections), 
    851 A.2d 257
    , 261 (Pa.
    7
    Cmwlth. 2004), and regardless of whether it is paid or unpaid leave, the employee must
    request and use the time “in a lawful manner.” 
    White, 532 A.2d at 951
    .
    In White, an employer suspended an employee for one day because he
    took 11 sick days during a 17-month period. Although the employer admitted that the
    employee used his accrued sick leave for a proper purpose, i.e., he was feeling ill, the
    employer contended that it had just cause to suspend the employee on the ground that
    his sick leave was excessive. On appeal, this Court disagreed, reasoning as follows:
    [W]e believe that an employee cannot be penalized for using
    an earned benefit in a lawful manner. Again, we emphasize
    that the [employer] does not contend that the sick leave was
    improper, but merely excessive, despite the fact that [the
    employee] had the sick leave time accrued. If, as the
    [employer] asserts, it must keep its staffing at high levels for
    security purposes, it has other options to discourage abuse of
    sick leave such as requiring employees to produce written
    medical excuses. No such requirement was placed upon [this
    employee], although he did produce such documentation for
    seven of his eleven absences. The [employer] cannot punish
    employees for using validly earned benefits.
    
    Id. at 951
    (emphasis added). Hence, the White Court vacated the Commission’s order
    upholding the employee’s suspension and remanded for further proceedings.
    By contrast, in Hargrove, an employer suspended the employee for one
    day for excessive non-prescheduled absences. In that case, a collective bargaining
    agreement (CBA) expressly limited the use of non-prescheduled leave to “employee
    illness, family illness, a stress day or other legitimate 
    reasons.” 851 A.2d at 261
    .
    However, the employee took leave days because “he could not get up for work due to
    malfunctioning of the alarm clock, not because he was sick,” and he “failed to present
    any other ‘legitimate reasons’ for his absences.” 
    Id. This Court
    determined that, per
    the CBA, the employee “did not use his earned leave in a lawful manner,” 
    id., and we
    found that this fact distinguished the matter from the employee’s situation in White.
    8
    Importantly, our Court in Hargrove further rejected the employee’s
    argument that, because his supervisor approved his leave slips for certain absences,
    those absences could not be considered in determining whether his pre-scheduled
    absences were excessive. In concluding that the employee’s reliance on the approval
    of the leave slips was misplaced, we found that the supervisor’s testimony established
    that “when the [employee’s] leave slips were approved, [the supervisor] was not in a
    position to review [his] record and determine whether the requests for non-
    prescheduled leave were excessive.” 
    Id. at 261.
    Rather, we said, the supervisor
    “approved the leave slips merely to indicate that [the employee] had sufficient accrued
    leave days available to cover the three days of absences, not to indicate that [the]
    [e]mployer condoned those absences.” 
    Id. at 261-62.
    Accordingly, this Court upheld
    the disciplinary action taken against the employee in Hargrove for unnecessary,
    excessive absences.
    Here, the facts are undisputed and Benson did not provide any testimony
    or documentary evidence related to the circumstances underlying the reprimands. At
    the hearing, the Human Services Administrator testified as follows:
    Q.   Does [PCHS] provide any special privileges to
    [Benson] that it does not provide to other employees?
    A.     Yes. I’ve allowed [Benson] to take every Tuesday
    afternoon off for the last four years to go to work at another
    job at Potter County Beverage because I’ve known him – his
    family situation and financial situation.
    *     *      *
    Q.     Did you give any specific instructions about [Benson]
    and his ability to take time off work one day a week during
    the time that . . . this document [i.e., the MATRIP] needed to
    be prepared?
    9
    A.   On February 18th I sent an e-mail to Benson . . . that
    he was no longer permitted to work at the Potter County
    Beverage . . . during normal [PCHS] business hours until the
    [MATRIP] was completed and submitted.
    (R.R. at 62a, 86a; see R.R. at 370a.)
    On February 22, 2016, Benson submitted a leave slip, requesting 2.5 hours
    of sick leave for a doctor’s appointment (12:30 p.m. to 3 p.m.) and 1.0 hours of vacation
    leave (3 p.m. to 4 p.m.) for Tuesday, February 23, 2016. On the leave slip, there is
    lined space next to the “vacation” request heading, which, evidently, is there to allow
    the employee to provide a description of the reason for requesting leave. However,
    Benson did not fill out this portion of the leave slip, and the Human Services
    Administrator approved the leave slip on February 23, 2016, ostensibly early in the
    morning. Significantly, the Human Services Administrator testified that he approved
    Benson’s request for one hour of vacation time based on the assumption that Benson
    would use the time to drive straight home after his doctor’s appointment, rather than
    having to drive back to work and then home. (F.F. at Nos. 29-30; R.R. at 95a-97a,
    368a, 373a.)
    At 3:51 p.m. on February 23, 2016, the Human Services Administrator
    observed Benson at Potter County Beverage during the hour in which he was using
    vacation time. (F.F. at No. 30; R.R. at 99a-100a, 371a-73a.) Subsequently, the Human
    Services Administrator issued Benson a written reprimand charging him with
    “insubordination due to the fact that he willingly and knowingly went to work at the
    Potter County Beverage store after receiving an e-mail and being told . . . that he was
    no longer permitted to work there until the [MATRIP] was completed and submitted.”
    (R.R. at 95a-96a.) By the end of the workday on February 23, 2016, Benson had neither
    completed nor submitted the MATRIP to his supervisor and/or the Human Services
    Administrator. (F.F. at No. 30; R.R. at 95a-96a.)
    10
    Upon our review, we conclude that the facts of this case are more akin to
    the facts in Hargrove than those in White. Although the parties engaged in a course of
    conduct where Benson was permitted to leave early on Tuesdays to work at Potter
    County Beverage, the Human Services Administrator discontinued that practice,
    advising Benson that he could not work there during normal office hours unless or until
    he completed the MATRIP. Absent a rule or policy to the contrary, an employer
    possesses discretion to grant or deny vacation leave based on the particular needs of
    the institution, and the restriction imposed by the Human Services Administrator was
    explicit. This overt requirement or limitation on the use of leave was not present in
    White and it therefore differentiates that case from the instant case. Critically, Benson
    does not dispute the necessity and urgency of the MATRIP project, and he fails to
    advance any argument that the directive of the Human Services Administrator was
    pretext for some impermissible motive.
    Moreover, analogous to the scenario in Hargrove, the Human Services
    Administrator could not determine from the leave slip that Benson would use the hour
    of vacation time to work at Potter County Beverage. Instead, he granted Benson leave
    on the belief that Benson requested the time in order to avoid having to travel back to
    work. As such, the simple fact that the Human Services Administrator granted one
    hour of vacation time did not prove that he condoned the actual reason for which
    Benson used the hour. See Hargrove, 
    851 A.2d 262
    .
    In view of the Commission’s findings and credibility determinations, we
    must also reject Benson’s arguments that he did not deliberately disobey the directive
    of the Human Services Administrator. Typically, issues surrounding the scope of an
    employer’s demand/order and whether an employee violated that demand/order are
    factual in nature. See generally Hart v. Unemployment Compensation Board of
    11
    Review, 
    452 A.2d 72
    , 73 (Pa. Cmwlth. 1981). In the present case, the Commission was
    the fact-finder and sole arbiter of credibility, Hetman v. State Civil Service Commission
    (Berks County Children and Youth), 
    714 A.2d 532
    , 537 n.9 (Pa. Cmwlth. 1998), and
    when evaluating findings of fact, our review is generally confined to determining
    whether the findings are supported by substantial evidence. Martin v. State Civil
    Service Commission (Department of Community and Economic Development), 
    741 A.2d 226
    , 229 (Pa. Cmwlth. 1999). In making this assessment, we must view the
    evidence and all its reasonable inferences in the light most favorable to PCHS as the
    prevailing party. 
    Id. As reflected
    in an e-mail and testimony, on February 18, 2016, the Human
    Services Administrator informed Benson in writing that “he was no longer permitted
    to work at the Potter County Beverage . . . during normal [PCHS] business hours until
    the [MATRIP] was completed and submitted.” (R.R. at 86a; see 
    id. at 370a)
    (emphasis
    added). Applying the above-mentioned standard of review, we conclude that this
    evidence provided a sufficient basis for the Commission to find that the work-related
    restriction applied to all instances where leave was requested by Benson “during
    normal business hours,” and not just the past practice of the parties, where Benson was
    “allowed . . . to take every Tuesday afternoon off.” (R.R. at 62a.) We further conclude
    that the Commission, as the fact-finder, could reasonably infer that Benson knowingly
    and willfully violated the order of the Human Services Administrator. Irrespective of
    any claim by Benson that he was confused as to the scope and/or nature of the directive,
    Benson was previously permitted to leave PCHS on Tuesdays to work at Potter County
    Beverage, and despite the prohibitory directive of the Human Services Administrator,
    he used one hour of vacation to work there on Tuesday, February 23.
    12
    Given this record, we conclude that the Commission did not err in
    determining that Benson committed insubordination. Consequently, the Commission
    properly considered Benson’s insubordination in deciding whether there was just cause
    to dismiss him. See 
    Hargrove, 851 A.2d at 261-62
    ; see also Harris v. Commonwealth
    Secretary of Education, 
    372 A.2d 953
    , 957-58 (Pa. Cmwlth. 1977).
    With respect to the other two reprimands issued on February 25, 2016,
    Benson does not provide the Court with a compelling reason to believe that the
    Commission erred in determining that the conduct forming these reprimands were not
    substantiated with sufficient evidence. At most, Benson asks us to reweigh the
    evidence and make our own credibility determinations and factual findings regarding
    the reasonableness of his work efforts and the legitimacy of his actions.
    For instance, in terms of the MATRIP project, Benson asserts that it “was
    the first time PCHS had been required to complete such an instrument;” he was
    assigned the task “at a time when his department was short-staffed;” and his supervisor
    imposed “draconian deadlines.” (Benson’s brief at 16-17.) The Commission, however,
    considered these arguments and did not find them to be weighty or convincing.
    (Commission’s decision at 18.) See 
    Wei, 961 A.2d at 256-59
    ; Adamovich v.
    Department of Public Welfare, 
    504 A.2d 952
    , 955-96 (Pa. Cmwlth. 1986). Instead,
    relying on the credible testimony of the Human Services Administrator, the
    Commission found that Benson needed only three and one-half hours to complete the
    MATRIP and he failed to do so despite receiving assistance and being granted a 10-
    day extension on the deadline. (F.F. at Nos. 14, 16; Commission’s decision at 18; see
    R.R. at 322a-41a.) This Court “will not disturb the Commission’s determinations
    regarding credibility or the weight of evidence,” 
    Martin, 741 A.2d at 229
    , and where,
    as here, substantial evidence exists to support the findings the Commission actually
    13
    made, those findings are “conclusive and may not be disregarded.” Polinsky v.
    Department of Transportation, 
    569 A.2d 425
    , 428 n.2 (Pa. Cmwlth. 1990). As such,
    the Commission did not err in finding that Benson failed to complete the MATRIP in
    a timely manner, which is a valid basis supporting termination of employment. See
    
    Wei, 961 A.2d at 258-59
    .
    Concerning the improper act of billing for unloaded miles, Benson points
    to the hearsay testimony of the Fiscal Officer, who stated that when he confronted
    Benson about the matter, Benson said that the Director of the Mental Health
    Department authorized him to charge for unloaded miles. The Commission, however,
    chose not to credit this testimony and declined to draw an adverse inference against
    PCHS because the Director did not testify,3 finding that Benson himself could have
    called her as a witness. (Commission’s decision at 19-20.) As a reviewing court, this
    Court may not reweigh the evidence and substitute our judgment for that of the fact-
    finder, Masneri v. State Civil Service Commission (Western Center, Department of
    Public Welfare), 
    712 A.2d 821
    , 823 (Pa. Cmwlth. 1998), and the Commission cannot
    be deemed to have erred in failing to find hearsay testimony credible. Further, Benson
    was not entitled to an adverse inference because the Director, as a potential witness,
    was not peculiarly and exclusively within the reach and knowledge of PCHS and was
    equally available to both parties. See Bennett v. Sakel, 
    725 A.2d 1195
    , 1196 (Pa. 1999);
    PNC Bank Corp. v. Workers’ Compensation Appeal Board (Stamos), 
    831 A.2d 1269
    ,
    3
    “Generally, if a litigant fails to call a witness who presumably would support his allegation,
    the opposing party is entitled to have the jury instructed that it may infer that the witness, if called,
    would testify adversely to the party who failed to call him.” Bentivoglio v. Ralston, 
    288 A.2d 745
    ,
    748 (Pa. 1972). As in most other rules, this one is subject to exceptions.
    14
    1285 (Pa. Cmwlth. 2003) (en banc).4 Simply, there is substantial evidence of record to
    support the Commission’s finding that Benson billed for unloaded miles on two
    occasions, (F.F. at No. 24; R.R. at 94a, 125a, 360a-61a), and we cannot set aside that
    finding. Pursuant to our case law, an employee’s failure to perform his job duties
    correctly is a legitimate ground supporting termination. See Corder v. State Civil
    Service Commission, 
    279 A.2d 368
    , 371 (Pa. Cmwlth. 1971).
    Citing the best evidence rule,5 Benson also faults PCHS for failing to
    adduce a written contract between PCHS and an entity stating that the entity will only
    be billed for loaded miles. Based on credited testimony, the Commission found that
    the Fiscal Officer and Human Services Administrator “met with [Benson] and notified
    him that he could only bill for loaded miles and instructed him to change the contracts
    for transportation services to reflect that.” (F.F. at No. 22.) On its face, this finding
    involves oral instructions and/or directives to Benson, and the material legal issue was
    whether Benson complied with the instruction not to charge for unloaded miles. As
    PCHS did not seek to prove the terms of a written instrument, such proof was
    unnecessary to establish misconduct on Benson’s part. Hence, the best evidence rule
    does not apply, and PCHS was not required to admit the purported contracts into
    evidence. See Commonwealth v. Dent, 
    837 A.2d 571
    , 590 (Pa. Super. 2003).
    In sum, the Commission’s pertinent findings are supported by substantial
    evidence, the Commission did not abuse its discretion in making credibility and weight
    determinations, and its legal conclusions are free from error. Therefore, we find no
    4
    Our decision in PNC Bank Corp. was superseded by statute on other grounds as stated in
    Costello v. Workers’ Compensation Appeal Board (Kinsley Construction, Inc.), 
    916 A.2d 1242
    , 1248
    (Pa. Cmwlth. 2007).
    5
    “To prove the content of a writing, recording, or photograph, the original writing, recording,
    or photograph is required, except as otherwise provided in these rules, by other rules prescribed by
    the Supreme Court, or by statute.” Pa.R.E. 1002; see also Pa.R.E. 1004.
    15
    merit in Benson’s contentions challenging his reprimands for failing to timely complete
    the MATRIP and for overbilling for unloaded miles.
    In his final arguments, Benson maintains that PCHS should have imposed
    a less severe sanction, provided him with time to correct the deficiencies listed in the
    reprimands, and forewarned him that his job was in jeopardy. However, PCHS is not
    legally obligated to take any of these actions, see City of Philadelphia v. City of
    Philadelphia Civil Service Commission (Robinson), (Pa. Cmwlth., No. 1481 C.D.
    2011, filed June 11, 2012) (unreported), slip op. at 12-13; the Policy Manual states that
    three written reprimands in any 12-month period is cause for termination of
    employment; and the evidence demonstrated that Benson’s three reprimands were
    substantiated and related to his job duties and competence as an employee.
    Consequently, we cannot conclude that these assertions demonstrate that the
    Commission committed reversible error in sustaining the termination. See Department
    of Corrections v. State Civil Service Commission (Clapper), 
    842 A.2d 526
    , 532-33 (Pa.
    Cmwlth. 2004).
    Moreover, our conclusion remains true notwithstanding the length of
    Benson’s employment, his favorable job performance evaluations in previous years,
    his assertion that he had never been reprimanded or disciplined prior to the present
    matter, and PCHS’ inability to substantiate two out of the five reprimands. See id.;
    Kunsak v. State Civil Service Commission (State Correctional Institute at Pittsburgh,
    Department of Corrections), (Pa. Cmwlth., No. 746 C.D. 2015, filed May 5, 2016)
    (unreported), slip op. at 13-16. As granted by statute, the Commission has broad
    discretion to modify or set aside the form of discipline; this Court, however, does not
    possess such authority. 
    Clapper, 842 A.2d at 533
    . Absent bad faith, fraud, capricious
    action, or abuse of power, none of which are present here, this Court cannot substitute
    16
    its judgment for that of the Commission, even though we “might have a different
    opinion or judgment,” 
    id., or believe
    that the discipline “seems disproportionately
    harsh.” Thompson v. State Civil Service Commission (Beaver County Area Agency on
    Aging and County of Beaver), 
    863 A.2d 180
    , 184 (Pa. Cmwlth. 2004).
    Accordingly, we are constrained to affirm the Commission’s order.6
    ________________________________
    PATRICIA A. McCULLOUGH, Judge
    6
    In so doing, we decline PCHS’ invitation to affirm on the alternative ground that Benson
    resigned from his employment and was not discharged.
    17
    IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Mark A. Benson,                         :
    Petitioner            :
    :    No. 346 C.D. 2017
    v.                          :
    :
    State Civil Service Commission          :
    (Potter County Human Services),         :
    Respondent          :
    ORDER
    AND NOW, this 26th day of January, 2018, the March 3, 2017 order of
    the State Civil Service Commission is hereby affirmed.
    ________________________________
    PATRICIA A. McCULLOUGH, Judge