M.A. Perrotta v. Bureau of Driver Licensing ( 2019 )


Menu:
  •         IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Mark Anthony Perrotta                     :
    :
    v.                     :    No. 1122 C.D. 2018
    :    Argued: March 14, 2019
    Commonwealth of Pennsylvania,             :
    Department of Transportation,             :
    Bureau of Driver Licensing,               :
    Appellant        :
    BEFORE:     HONORABLE RENÉE COHN JUBELIRER, Judge
    HONORABLE PATRICIA A. McCULLOUGH, Judge
    HONORABLE BONNIE BRIGANCE LEADBETTER, Senior Judge
    OPINION BY
    JUDGE COHN JUBELIRER                          FILED: August 14, 2019
    The Commonwealth of Pennsylvania, Department of Transportation, Bureau
    of Driver Licensing (Department) appeals from the Order of the Court of Common
    Pleas of Delaware County (common pleas), dated July 19, 2018, which granted
    Mark Anthony Perrotta’s (Licensee) application for supersedeas and appeal from
    the Department’s denial of his applications for an ignition interlock and non-
    commercial learner’s permit (Denial).         The Department permanently denied
    Licensee’s driving privileges pursuant to Section 1503(a)(8) of the Vehicle Code,
    75 Pa. C.S. § 1503(a)(8), for repeated violations of Chapter 15 of the Vehicle Code
    by obtaining more than one false driver’s license.
    In addition to granting supersedeas, common pleas found that the
    Department did not meet its burden to support the Denial and violated Licensee’s
    due process rights at the pre-Denial Department hearing.          The Department
    contends common pleas erred as a matter of law in reaching these conclusions.
    Upon review, we agree that the Department did not meet its burden to support the
    Denial. However, common pleas could not order the Department to grant a license
    to Licensee. Accordingly, we vacate that portion of the Order and instead order
    the Department to process Licensee’s submitted applications and documentation
    for license restoration in accordance with the Department’s governing regulations
    and procedures in light of the following opinion.
    I.    Factual Background
    a. Perrotta I
    Licensee and the Department have a contentious history. As recounted by
    this Court in Perrotta v. Department of Transportation, Bureau of Driver
    Licensing, 
    110 A.3d 255
    , 256 (Pa. Cmwlth. 2015) (Perrotta I), since 1991,
    Licensee has been issued three different licenses under three different names, two
    of which were not his own (false licenses).
    Licensee first applied for and received a license in 1991 under the
    name of Mark N. Perrotta. In 1999, [the Department] issued Licensee
    a second license, under his own name, Mark Anthony Perrotta [(true
    license)]. In 2001, [the Department] cancelled the 1991 license for
    fraud and merged the 1991 and 1999 license records, thus assigning
    some fourteen violations to Licensee’s driving record.            [The
    Department] suspended the 1999 License in August 2001. Licensee
    then secured a third license in 2002, under his deceased brother’s
    name, Louis Frank Perrotta. [The Department] revoked the 1999
    license in August 2003, and the license remains revoked to this day.
    [The Department] cancelled the 2002 license for fraud in May 2012,
    and merged the 1999 and 2002 license records. Licensee was
    prosecuted for [forgery1] in association with the 2002 license and pled
    1
    The parties represented in the proceedings for Perrotta I that Licensee was convicted of
    fraud for one of the false licenses. In the present case, the parties use “fraud” and “forgery”
    (Footnote continued on next page…)
    2
    guilty. Thus, Licensee’s only remaining license, the 1999 license
    issued in his own name[, the true license,] is currently revoked.[2]
    
    Id. at 256-57.
         In 2013, the Department mailed Licensee a notice of denial
    informing him that he was being denied the ability to obtain a license pursuant to
    the Department’s authority under Section 1503(a)(8).                  
    Id. at 257.
          Section
    1503(a)(8) provides:
    (a) Persons ineligible for licensing.—The [D]epartment shall not issue
    a driver’s license to, or renew the driver’s license of, any person:
    ....
    (8) Who has repeatedly violated any of the provisions of this
    chapter.[3] The [D]epartment shall provide an opportunity for a
    hearing upon invoking this paragraph.
    75 Pa. C.S. § 1503(a)(8).
    Licensee appealed that notice, and common pleas granted the appeal. The
    Department, in turn, appealed to this Court, which affirmed, holding the
    Department did not have the authority under Section 1503(a)(8) to issue a notice of
    denial until Licensee had actually applied for a license. Perrotta I, 110 A.3d at
    _____________________________
    (continued…)
    interchangeably when speaking about Licensee’s conviction. In any event, common pleas found,
    based on a Department witness’s testimony, that Licensee was convicted of forgery. (Common
    pleas’ Finding of Fact (FOF) ¶ 102.) Licensee’s criminal history record is not in the record
    before us, and we accept common pleas’ conclusive finding, as the exact charge for which
    Licensee was convicted has no bearing on our analysis and conclusion.
    2
    A revocation is a “formal action” to terminate a license. Section 102 of the Vehicle
    Code, 75 Pa. C.S. § 102. At the expiration of the revocation period, a licensee can only have
    operating privileges restored “upon submission and acceptance of a new application.” 
    Id. 3 Chapter
    15 governs driver’s licensing. It includes, in pertinent part, requirements and
    procedures for license issuance, suspension, and revocation.
    3
    260. Because Licensee had not done so, we held the Department’s actions were
    premature. 
    Id. Following Perrotta
    I, the Department mailed Licensee two Restoration
    Requirements Letters (Restoration Letters) in 2016, notifying Licensee of what he
    “must do to restore [his] driving privilege,” which included paying a restoration
    fee, installing an ignition interlock system, and applying for an ignition interlock
    learner’s permit. (May 29, 2018 Hearing, Exs. D1, D2.) Licensee complied with
    these requirements and submitted to the Department applications for an ignition
    interlock and a non-commercial learner’s permit in December 2016. (Common
    pleas’ Finding of Fact (FOF) ¶ 16.) The Department again denied Licensee’s
    applications pursuant to Section 1503(a)(8), and Licensee appealed. Common
    pleas remanded the matter for a departmental hearing, as required under Section
    1503(a)(8),4 following which, the Department mailed Licensee the Denial on
    January 26, 2018, stating:
    This is an Official Notice of Denial of your ability to obtain an Initial
    Issuance, Renewal[,] or Duplicate of your Driver License. This
    [a]uthority is provided by Section 1503(a)(8) of the Pennsylvania
    Vehicle Code. This action is as a result of your repeated violations of
    Chapter 15 of the Pennsylvania Vehicle Code by obtaining more
    than one false driver license or identification card from the
    Department.
    (Reproduced Record (R.R.) at 11a (emphasis added).)                   Licensee appealed to
    common pleas and filed an application for supersedeas.
    4
    In the interim, Licensee again submitted a non-commercial learner’s permit application,
    which the Department denied, before the Department provided the opportunity to schedule the
    hearing. (FOF ¶ 24; Reproduced Record (R.R.) at 395a-98a.)
    4
    b. Hearings before common pleas
    Common pleas held two hearings, the first on February 6, 2018, to consider
    Licensee’s application for supersedeas, at which Licensee testified, and the second
    on May 29, 2018, for a de novo review of the merits of Licensee’s appeal, at which
    the Department’s witnesses testified. Common pleas did not make a decision on
    the application for supersedeas after the first hearing, waiting until after the hearing
    on the merits to issue the Order encompassing both.
    At the supersedeas hearing, Licensee testified as follows. After receiving his
    most recent Restoration Letter, Licensee complied with the requirements set forth
    therein but did not receive a license when the suspension period expired. Licensee
    attended the Department hearing, at which the Hearing Officer and a note taker
    were present on the Department’s behalf.               The Department did not present
    witnesses or evidence; rather, the Hearing Officer asked a few informal questions
    to which Licensee responded and asked a couple questions of his own. Licensee
    requires a license in order to operate his plumbing business, as his employment
    requires him to drive to customers’ homes. Licensee completed drug and alcohol
    rehabilitation classes after being released from prison and has not consumed any
    alcohol or drugs since then. (FOF ¶ 50.) Licensee did obtain the two false licenses
    and had other Chapter 15 violations on his driving record unrelated to the false
    licenses.5 Licensee has not had any violations of the Vehicle Code since February
    2006. (Id. ¶ 39.)
    5
    At both the Department hearing and the supersedeas hearing, Licensee testified that
    some of the driving violations on his driving record, originating under Chapter 15 and elsewhere
    in the Vehicle Code, should be attributed to his deceased brother. Licensee reasoned that this
    error resulted from the merging of driving records when the false license he obtained in his
    deceased brother’s name was cancelled. As discussed below, because the Department only
    (Footnote continued on next page…)
    5
    At the de novo hearing on the merits before common pleas, the Department
    presented the testimony of the Hearing Officer, the Director of the Department’s
    Risk Management Office, the Section Manager of the Bureau of Driver Licensing,
    and an Administrative Officer, who also served as the note taker at Licensee’s
    Department hearing.        These witnesses testified about the Department hearing.
    Generally, Department hearings under Section 1503(a)(8) are an opportunity for a
    licensee to explain why the licensee has obtained multiple licenses. A hearing
    officer and note taker are present on the Department’s behalf at Department
    hearings, but notes of testimony are not usually prepared,6 and no written findings
    of fact are made. At Licensee’s hearing, there was no sworn testimony, and the
    Department did not present any documents into evidence. Following a Department
    hearing, a hearing officer presents a summary of findings to a Department panel
    (Panel), which is comprised of an attorney from the Chief Counsel’s Office,
    administrative officers, management officers, and a license control manager. The
    Panel makes the final determination, although the hearing officer does not have a
    vote in that process. The Panel considers the licensee’s Chapter 15 violations,
    driver safety, and whether the false licenses create national security or public
    safety concerns. (Id. ¶¶ 87-88.)
    The Department’s witnesses who served on the Panel testified as follows to
    the particular considerations of Licensee’s case. Licensee had various Vehicle
    Code violations, some of which were outside of Chapter 15. Licensee’s Chapter
    _____________________________
    (continued…)
    alleged it was denying the license on the basis of the false licenses, we need not determine which
    other Chapter 15 violations are properly attributed to Licensee.
    6
    Hearing Officer testified that notes of testimony were prepared for Licensee’s
    Department hearing only because the matter had been remanded by common pleas. (FOF ¶ 116.)
    6
    15 violations included one violation for failure to make a payment on a ticket
    under Section 1533 of the Vehicle Code; three violations for driving with a license
    suspended for driving under the influence (DUI) under Section 1543 of the Vehicle
    Code; and three violations for chemical test refusal under Section 1547 of the
    Vehicle Code, 75 Pa. C.S. §§ 1533, 1543, 1547.7 (FOF ¶ 147.) The Panel
    considered all of Licensee’s Chapter 15 violations, including those unrelated to the
    two false licenses.       Licensee procured the false licenses due to “financial
    hardship,” (id. ¶ 120), but had not used the false licenses to obtain credit cards.
    Licensee served four years in prison and successfully completed eight years of
    probation after his conviction in 2006. Licensee completed the requirements set
    forth in the Restoration Letters, but a license was not issued because the
    Department “was ordered . . . not to do anything regarding the processing of the
    Application until the [Section] 1503(a)(8) review began.” (Id. ¶ 169.)
    c. Order and Appeal
    Based on the testimony, common pleas issued findings of fact and its Order
    granting both the application for supersedeas and Licensee’s appeal. Common
    pleas ordered the Department to remove from Licensee’s driving status the
    designation of “suspended, revoked and expired,” display Licensee’s driving status
    as “restored,” accept Licensee’s applications for an ignition interlock and non-
    commercial learner’s permit, and grant the license upon payment of costs.
    7
    As for the non-Chapter 15 violations on Licensee’s Driving Record, common pleas
    found that Licensee had 11 DUI convictions, pursuant to Sections 3731 and 3802 of the Vehicle
    Code, 75 Pa. C.S. §§ 3731, 3802, and 2 fleeing and eluding a police officer convictions under
    Section 3733 of the Vehicle Code, 75 Pa. C.S. § 3733. (FOF ¶ 142.)
    7
    The Department appealed, asserting, inter alia, in its statement of errors
    complained of on appeal (Statement) pursuant to Pennsylvania Rule of Appellate
    Procedure 1925(b), Pa.R.A.P. 1925(b), that common pleas erred in determining the
    Department did not meet its burden to support the Denial and denied Licensee due
    process.8 In its opinion pursuant to Pennsylvania Rule of Appellate Procedure
    1925(a), Pa.R.A.P. 1925(a), common pleas first explained that the Department did
    not meet its burden to justify the Denial. Common pleas recounted Licensee’s
    Chapter 15 violations and acknowledged that any violations relating to controlled
    substances did not fall under the purview of Chapter 15. Licensee did not use the
    false licenses to identify himself to police or to obtain credit cards, common pleas
    found, and it was “abundantly clear” that Licensee’s reason for obtaining the false
    licenses was “solely based on financial hardship” and “so that he could work.”
    (Rule 1925(a) Opinion (Op.) at 25.) Further, common pleas reasoned that Licensee
    had no violations since February 2006, completed drug and alcohol classes, and
    consumed no alcohol or drugs. Common pleas also noted that, under Section 1554
    of the Vehicle Code, 75 Pa. C.S. § 1554, an individual may be eligible for a
    8
    Because common pleas granted Licensee’s application for supersedeas in the same
    Order in which it granted Licensee’s appeal, the Department also asserted in its Statement that
    common pleas erred by granting Licensee the supersedeas. Nonetheless, pursuant to
    Pennsylvania Rule of Appellate Procedure 1736(b), Pa.R.A.P. 1736(b), the Department’s appeal
    to this Court operated as a supersedeas in its favor pending this Court’s decision on the merits.
    Therefore, upon the Department’s appeal, Licensee filed with common pleas a petition to stay
    the Department’s automatic supersedeas, which common pleas granted. The Department then
    filed with this Court a Motion to Reinstate Automatic Supersedeas under Pa.R.A.P. 1736(b). By
    opinion and order of a single judge of this Court dated November 20, 2018, we granted the
    Department’s motion, vacated common pleas’ order, lifted the stay entered by common pleas,
    and reinstated the automatic supersedeas pursuant to Pa.R.A.P. 1736(b). Perrotta v. Dep’t of
    Transp., Bureau of Driver Licensing (Pa. Cmwlth., No. 1122 C.D. 2018, filed November 20,
    2018) (Perrotta II).
    8
    probationary license if the individual has not had a violation for 6 years, even if the
    individual has 22 or more violations on the driving record for offenses enumerated
    in Sections 1532, 1539, and 1543 of the Vehicle Code, 75 Pa. C.S. §§ 1532, 1539,
    1543.9 Given this and Licensee’s lack of violations since 2006, common pleas
    reasoned that the Department did not meet its burden for the Denial implementing
    a lifetime ban.
    With regard to due process, common pleas explained that there was nothing
    in the record evidencing a written procedure for conducting Department hearings;
    rather, Department hearings under Section 1503(a)(8) were informal opportunities
    for licensees to “talk.” (Rule 1925(a) Op. at 32.) Common pleas reasoned that this
    hearing, during which the Department called no witnesses nor presented any
    documentary evidence, was “not what due process requires.” (Id.) Noting the
    Department’s regulations for administrative practice, common pleas concluded that
    the Department did not follow those procedures. Common pleas determined that
    Licensee was denied due process in this “pro forma ‘chat session,’” which did not
    provide him a meaningful opportunity to challenge the Department’s Denial. (Id.)
    Before this Court, the Department argues that common pleas erred by
    concluding that the Department: (1) did not meet its burden for the Denial; and (2)
    deprived Licensee of due process. Because the Department had the burden at the
    de novo hearing before common pleas to establish a basis for the Denial by a
    preponderance of the evidence, our review is based on the facts as found by
    9
    Section 1532 relates to suspensions of operating privileges after conviction of
    enumerated crimes, which include, aggravated assault by vehicle while DUI, accidents involving
    death or personal injury, careless driving, and reckless driving. 75 Pa. C.S. § 1532. Section
    1539 provides for suspension of operating privileges upon accumulation of points. 75 Pa. C.S.
    § 1539. Section 1543 creates an offense for driving while one’s operating privilege is revoked.
    75 Pa. C.S. § 1543.
    9
    common pleas. See Rutkowski v. Dep’t of Transp., Bureau of Driver Licensing,
    
    780 A.2d 860
    , 862 (Pa. Cmwlth. 2001). Our review of common pleas’ “decision in
    a driver’s license appeal is limited to a determination of whether findings of fact
    are supported by substantial evidence, [whether] an error of law was committed, or
    [whether] the court abused its discretion.” Fowler v. Dep’t of Transp., Bureau of
    Driver Licensing, 
    2 A.3d 1282
    , 1284 (Pa. Cmwlth. 2010).
    II.    Discussion
    a.     Parties’ Arguments
    The Department first claims common pleas erred because the Department
    met its burden for the Denial under Section 1503(a)(8), arguing as follows.
    Individuals are prohibited under Section 1501(c) of the Vehicle Code, 75 Pa. C.S.
    § 1501(c), from having two or more driver’s licenses.10 Licensee admitted, and
    common pleas found, that Licensee had two false licenses in violation of Chapter
    15. Based on case law regarding the definition of “repeated,” Licensee’s actions in
    obtaining two false licenses are “repeated violations” warranting the Department’s
    actions under Section 1503(a)(8). In addition, the Department argues additional
    considerations, such as security and public safety, also justify the Denial. As
    explained by one of Department’s witnesses before common pleas, the Department
    considers driver safety and the “safety of the driving public” in a Section
    1503(a)(8) analysis because “someone who would assume [false] identities” and
    then “incurs violations under the false identities should not be on the road.”
    10
    Section 1501(c) sets forth the general requirement that drivers be licensed and limits
    the number of licenses an individual may have, stating that “[n]o person shall be permitted to
    have more than one valid driver’s license issued by this or any other state at any time.” 75 Pa.
    C.S. § 1501(c).
    10
    (Department’s Brief (Br.) at 14.) At argument before this Court, the Department
    elaborated on this argument, asserting that Section 1503(a)(8) is the mechanism
    through which the Department protects the integrity of the licensing system and
    deters future violations. The Department further argued that the Panel considers
    whether a licensee has demonstrated changed circumstances and good intentions
    for restoring the license and complying with the law in the future.               In the
    Department’s view, Licensee has repeated Chapter 15 violations and has not taken
    responsibility for his actions or shown remorse; thus, the Department believes it
    met its burden to justify the Denial.
    Licensee asserts that common pleas correctly determined that the
    Department did not meet its burden and argues as follows. In relation to obtaining
    a license in his brother’s name, Licensee was charged with violating Section 1571
    of the Vehicle Code, 75 Pa. C.S. § 1571, which makes it unlawful for an individual
    “[t]o exhibit or cause or permit to be exhibited or have in possession a fictitious or
    fraudulently altered driver’s license.”      However, Licensee pleaded guilty to
    forgery under Section 4101 of the Crimes Code, 18 Pa. C.S. § 4101, which is not
    a Chapter 15 violation. Thus, Licensee does not have “repeated” Chapter 15
    violations for false licenses to warrant the Denial.        Moreover, even if all of
    Licensee’s Chapter 15 violations reflected in his Driving Record are considered,
    this does not rise to the level of repeated violations contemplated by Section
    1503(a)(8), particularly in light of the Department’s admission that an individual
    with 22 offenses may still obtain a probationary license if all other requirements
    are met. 75 Pa. C.S. § 1554(b)(2)(iv). Further, a denial of operating privileges is a
    severe consequence, particularly when it is a lifetime ban, as it “affects a person’s
    ability to earn a living, to raise a family, [and] . . . to move freely.” (Licensee’s Br.
    11
    at 8.) Common pleas correctly determined Licensee’s violations are insufficient to
    deprive Licensee of his operating privileges for life because he “has done
    everything that the legislature has required[,] . . . rehabilitated himself, served 4
    years in the state penitentiary, . . . and [he] should not be penalized additionally
    when not called for by the statute.” (Id. at 9.) Licensee asks this Court to affirm
    common pleas’ Order.
    b.     Licensee’s Violations
    We initially examine which of Licensee’s violations are before us for
    purposes of the Denial.        It appears the Department Panel and common pleas
    considered all of Licensee’s Chapter 15 violations. However, the Department, in
    its notice prior to the Department hearing and in the Denial, notified Licensee that
    the reason it was denying him a license was Licensee’s “repeated violations of
    Chapter 15 of the Pennsylvania Vehicle Code by obtaining more than one false
    driver license or identification card from the Department.” (R.R. at 11a, 373a
    (emphasis added).) Because these documents, by their plain language, gave notice
    that the Chapter 15 violations that supported the license denial were those relating
    to Licensee obtaining the false driver’s licenses, we will consider only whether
    those Chapter 15 violations support the Denial.11
    Although the parties argue whether it was Section 1501(c) or Section 1571
    of the Vehicle Code that Licensee violated, we do not need to resolve that
    question. Licensee has admitted to obtaining the false licenses in violation of
    11
    To the extent common pleas considered the other violations, the error was harmless.
    Common pleas granted Licensee’s appeal despite considering all of the violations. Therefore,
    we must conclude that common pleas would have reached the same result had it only considered
    the false licenses.
    12
    Chapter 15, (FOF ¶¶ 57-58), and the exact section that he violated is not relevant
    for our analysis of the Denial. With this in mind, we turn to the Department’s
    Denial, an action that permanently denies Licensee of his operating privileges.12
    Common pleas concluded that the Department did not meet its burden for
    the Denial implementing a lifetime ban on Licensee’s operating privileges. We
    agree. Outside of Perrotta I, the appellate courts have not interpreted Section
    1503(a)(8).    However, this Court and the Supreme Court have addressed the
    penalties of lifetime bans or permanent license revocations in other situations,
    including professional licensing and commercial driver’s licensing. Although not
    squarely on point, these cases provide guidance on reviewing a license denial in
    light of the severity of the penalty.
    c.     Revocations of Professional Licenses
    This Court has noted that where statutes impose punishment, such as the
    revocation of a professional license,13 they are penal in nature. McGrath v. Bureau
    of Prof’l & Occupational Affairs, State Board of Nursing, 
    146 A.3d 310
    , 316 (Pa.
    Cmwlth. 2016), aff’d, 
    173 A.3d 656
    (Pa. 2017). Accordingly, this Court often
    applies the rule of lenity to construe such statutes against the government based on
    12
    We note that Department represented at argument before us that the Denial was not a
    lifetime ban. This representation is inconsistent with the Department’s stance in Perrotta I,
    common pleas’ findings of facts in the present appeal, and the Department Panel’s notes, which
    indicate “permanent denial.” (May 29, 2018 Hearing, Department’s Ex. C-1. See also FOF ¶ 1;
    Perrotta I, R.R. at 25a.) Accordingly, we proceed with the understanding that the Denial
    permanently denied Licensee’s operating privileges.
    13
    We recognize that professional licenses implicate the “inalienable right to engage in
    lawful employment,” while driver’s licenses are a privilege. King v. Bureau of Prof’l &
    Occupational Affairs, State Bd. of Barber Examiners, 
    195 A.3d 315
    , 324 (Pa. Cmwlth. 2018)
    (citation omitted).
    13
    principles of fairness to ensure that individuals are provided with “clear and
    unequivocal warning” about what actions expose them to liability and what the
    corresponding penalties may result. 
    Id. (emphasis omitted)
    (quoting Richards v.
    Pa. Bd. of Prob. & Parole, 
    20 A.3d 596
    , 600 (Pa. Cmwlth. 2011)) (citing
    Sondergaard v. Dep’t of Transp., Bureau of Driver Licensing, 
    65 A.3d 994
    (Pa.
    Cmwlth. 2013)).
    Further, in reviewing occupational license denials, this Court has been
    cognizant of mitigating circumstances that weigh against the imposition of such a
    serious penalty as license revocation. We explained this in Benford v. State Real
    Estate Commission, where a real estate sales’ license was indefinitely revoked for
    the licensee’s violations of the Real Estate Brokers License Act of 1929,14
    involving misrepresentation and bad faith in transactions. 
    300 A.2d 922
    , 923-24
    (Pa. Cmwlth. 1973). There, the complaining party, a real estate broker, alleged
    that the licensee, a salesperson, had willfully misrepresented himself as a broker
    and negotiated an agreement of sale for property that was among complainant’s
    accounts without the complainant’s knowledge.                 The State Real Estate
    Commission (Commission) found the licensee had committed these violations and
    revoked the license for an indefinite period.           The licensee argued that the
    Commission abused its discretion in the penalty it imposed.
    This Court concluded that an indefinite revocation of a real estate sales
    license was too severe of a penalty where “the evidence [was] not so gross as to
    warrant a permanent deprivation of the license which is appellant’s source of
    14
    Act of May 1, 1929, P.L. 1216, as amended, 63 P.S. §§ 431-448. The Real Estate
    Brokers License Act was repealed and replaced by the Real Estate Licensing and Registration
    Act, Act of February 19, 1980, P.L. 15, as amended, 63 P.S. §§ 455.101–455.902.
    14
    livelihood.” 
    Id. at 925
    (emphasis added). Our determination was based, not “on
    sympathy for a wrongdoer, but on certain factors that, while not excusing the
    violation, do mitigate it.” 
    Id. For instance,
    we noted that the complainant sought
    to withdraw the complaint after learning information that caused him to believe the
    licensee had not willfully misrepresented himself. We also acknowledged the
    evidence showed that the licensee worked independently of the complainant when
    negotiating sales, and this was done by mutual agreement. 
    Id. While these
    mitigating circumstances did not excuse the licensee’s actions, they indicated the
    licensee had not willfully misrepresented his title. 
    Id. at 926.
    Thus, although the
    Commission might have been justified in suspending the licensee’s license, we
    found that it abused its discretion by revoking it. 
    Id. We applied
    this analysis in a case involving the Bureau of Occupational
    Affairs, State Board of Accountancy (Board) and a permanent revocation of a
    licensee’s Certified Public Accounting (CPA) license. Ake v. Bureau of Prof’l &
    Occupational Affairs, State Bd. of Accountancy, 
    974 A.2d 514
    , 522 (Pa. Cmwlth.
    2009). In Ake, the Board permanently revoked the licensee’s CPA credentials
    based upon the licensee’s conviction for the felony of a hate crime in Illinois. 
    Id. at 516-18.
    The licensee argued to this Court that the Board abused its discretion by
    imposing the maximum penalty. We agreed, acknowledging that while the Board
    had grounds to impose a sanction, it “abused its discretion by imposing the most
    drastic available sanction.” 
    Id. at 522.
    In part, we reasoned that a complete
    revocation “should be a sanction reserved for the worst offenders,” like the
    licensee in Goldberger v. State Board of Accountancy, 
    833 A.2d 815
    (Pa. Cmwlth.
    2003), who “prepare[d] an audit report that falsely inflated a company’s net
    earnings.” 
    Ake, 974 A.2d at 522
    . Pertinent to our decision in Ake was that the
    15
    licensee had presented mitigating evidence that his conviction in Illinois was an
    isolated incident and remote in time from the licensee’s application to reactivate
    his CPA license. 
    Id. at 519-20.
    Further, looking to the language of the relevant
    section of the CPA Law,15 this Court noted that the provision was intended as a
    penalty for the “types of misconduct that are anathema to the accounting
    profession,” of which the licensee’s convicted conduct was not.               
    Id. at 520.
    Finally, to the extent that rehabilitation was a relevant factor for the Board’s
    consideration, this Court concluded that the licensee was rehabilitated after serving
    the sentence for his conviction, complying with the terms of his parole, and
    apologizing for his actions. 
    Id. at 521.
    Given this, we vacated the Board’s order
    revoking the licensee’s CPA license. 
    Id. at 522.
    d.        Lifetime Revocations of Driver’s Licenses
    This Court has also emphasized the serious nature of a lifetime revocation in
    the context of commercial driver’s licenses (CDLs) under the Uniform
    Commercial Driver’s License Act (CDL Act).16 In Sondergaard, the licensee
    appealed a notice from the Department that he was permanently disqualified from
    operating a commercial vehicle after his second conviction for DUI.                  The
    licensee’s arguments on appeal related to the interpretation of Section 1611(c) of
    the CDL Act, 75 Pa. C.S. § 1611(c), which requires the Department to disqualify
    for life any person convicted of two or more violations of an offense relating to
    DUI where the person was a commercial driver at the time the violation occurred.
    Ultimately, while this Court found the statute unambiguous, and thus did not apply
    15
    Act of May 26, 1947, P.L. 318, as amended, 63 P.S. §§ 9.1-9.16b.
    16
    75 Pa. C.S. §§ 1601-1622.
    16
    the rule of lenity, we did find the lifetime disqualification to be penal in nature.
    Although acknowledging that “operating a motor vehicle is a privilege, not a
    right,” we also noted how the lifetime disqualification under Section 1611(c) had
    ramifications on a commercial driver’s ability to work. 
    Sondergaard, 65 A.3d at 997
    . Specifically, a lifetime disqualification meant that commercial drivers “do
    not lose the privilege to operate a motor vehicle; instead [they] lose the right to
    practice their chosen profession,” and licenses to practice professions are protected
    property interests. 
    Id. (citing Alexander
    v. Dep’t of Transp., Bureau of Driver
    Licensing, 
    880 A.2d 552
    , 561 (Pa. 2005); Johnson v. Allegheny Intermediate Unit,
    
    59 A.3d 10
    , 20-21 (Pa. Cmwlth. 2012)). “The severity of this sanction transforms
    what is a remedial law in the context of a one[-]year disqualification[] into a penal
    law,” we explained. 
    Id. Our Supreme
    Court reviewed a similar provision, Section 1611(e) of the
    CDL Act, 75 Pa. C.S. § 1611(e), to determine if it violated a licensee’s substantive
    due process rights or constituted cruel and unusual punishment. Shoul v. Dep’t of
    Transp., Bureau of Driver Licensing, 
    173 A.3d 669
    (Pa. 2017). Section 1611(e) of
    the Vehicle Code imposes a lifetime disqualification from driving a commercial
    vehicle after a commercial driver is convicted of using a motor vehicle in the
    commission of any felony involving controlled substances. 75 Pa. C.S. § 1611(e).
    The Supreme Court ultimately concluded that Section 1611(e) did not violate the
    licensee’s substantive due process because it served a legitimate government
    purpose. 
    Shoul, 173 A.3d at 677
    . The Supreme Court nonetheless found that
    Section 1611(e) was not rationally related to protecting highway safety. 
    Id. at 680.
    Specifically, the Supreme Court determined that “Section 1611(e)’s imposition of a
    17
    lifetime disqualification undermines its rational relationship to promoting highway
    safety.” 
    Id. at 681
    (emphasis in original). The Supreme Court explained
    Section 1611(e) stands out as the sole provision imposing a lifetime
    disqualification from holding a CDL that may never be lifted, while
    holders of CDLs who commit traffic violations, drive under the
    influence of alcohol and/or drugs, or even cause negligent homicides
    – all plainly more dangerous, injurious, or fatal to motorists – are
    subject to significantly shorter-term disqualifications.
    
    Id. at 680.
    Further, even repeat offenders under other subsections of Section 1611
    could seek exceptions from or reductions of possible lifetime disqualifications. As
    such, the Supreme Court reasoned that a lifetime penalty under Section 1611(e)
    “fail[ed] to account for persons’ inherent potential for rehabilitation,” which made
    that penalty “unreasonable” or “unduly oppressive.” 
    Id. at 681
    .17 Because Section
    1611(e) did not account for the potential for rehabilitation, the corresponding
    penalty of a lifetime disqualification undermined Section 1611(e)’s relationship to
    highway safety. To that end, the Supreme Court further explained:
    Section 1611(e) operates on a principle that one’s use of a motor
    vehicle to deliver a controlled substance not only poses such a risk to
    highway safety as to justify the disqualification of [the] right to hold a
    CDL, but also an irrefutable legislative determination that he will
    always pose such a risk to highway safety as to justify the same.
    17
    We note that, while Section 1611(c) and (d) specifically provide for the consideration
    of mitigating circumstances prior to a lifetime disqualification in limited circumstances, Section
    1611(e) does not. Section 1611(c) and (d) provide that where a person is convicted of two or
    more enumerated offenses the Department shall disqualify that person for life, but nonetheless
    “may issue regulations establishing guidelines . . . under which [that] disqualification for life . . .
    may be reduced to a period of not less than ten years.” 75 Pa. C.S. § 1611(c), (d). No specific
    provision for mitigation exists with regard to Section 1611(e), the provision at issue in Shoul, nor
    did the Supreme Court consider the mitigation provisions in its analysis of Section 1611(e).
    Section 1611(e), like Section 1503(a)(8), does not expressly provide for consideration of
    mitigating circumstances prior to imposing the penalty.
    18
    
    Id. (emphasis omitted)
    .
    e.    Legal Principles for Permanent License Denial
    From these cases, a legal framework emerges. First, a driver’s license is a
    privilege and not a right. 
    Sondergaard, 65 A.3d at 997
    . Nonetheless, a permanent
    revocation or denial of a license is the most severe sanction a licensing agency can
    issue. As this Court has acknowledged, a licensing body can abuse its discretion
    by imposing the most drastic penalty available for a violation of licensing laws and
    regulations. 
    Ake, 974 A.2d at 522
    . When determining the appropriateness of a
    sanction, mitigating factors should be considered. 
    Benford, 300 A.2d at 925
    .
    Mitigating factors may include the licensee’s rehabilitation and remoteness in time
    from the violations in question. 
    Ake, 974 A.2d at 520
    . Further, the nature of the
    conduct underlying the violations in question must be considered in relation to the
    purpose of the lifetime ban and the conduct it seeks to deter. 
    Shoul, 173 A.3d at 680-81
    .
    f.    The Department’s Permanent Denial of Licensee
    We apply these legal principles to this case in which the Department has
    imposed the most drastic sanction available:      permanent denial of a driver’s
    license. The Department’s primary argument focuses on Section 1503(a)(8) and its
    language requiring a denial for repeated Chapter 15 violations. The Department
    reasons that because Licensee had two Chapter 15 violations, he repeatedly
    violated Chapter 15 and should be permanently denied. As such, the Department
    appears to assert that Section 1503(a)(8) is not ambiguous. However, Section
    1503(a)(8) does not give “clear unequivocal warning” that two repeated violations
    19
    may result in a lifetime ban. 
    McGrath, 146 A.3d at 316
    ; see also Section 1928 of
    the Statutory Construction Act of 1972, 1 Pa. C.S. § 1928 (requiring that penal
    provisions be construed strictly). Given this, we find Section 1503(a)(8) to be
    ambiguous and penal and apply the rule of lenity to strictly construe Section
    1503(a)(8) in our analysis of whether the Department met its burden before
    common pleas to justify the Denial.
    The Department provides little justification beyond vague reference to
    public safety and security for why a lifetime ban is appropriate in Licensee’s case
    other than the existence of two violations. Based on the principles above, that
    alone is not sufficient to justify a lifetime ban. In reviewing a permanent denial,
    we look, not at just the quantity of the violations, but also at the type of violation
    and any mitigating circumstances. That is what common pleas did here. Given the
    severity of the sanction, common pleas, during its de novo review of the
    Department’s action, properly considered the mitigating evidence that the
    Department should have examined in the first instance.          Common pleas then
    concluded that, as a matter of law, the Department did not meet its burden of
    showing Licensee’s act of obtaining two false licenses years ago justified denying
    him a license for the rest of his life. See 
    Ake, 974 A.2d at 520
    ; 
    Benford, 300 A.2d at 925
    .   Similar to this Court’s analysis in Ake, common pleas found that
    Licensee’s violations for the false licenses were remote in time, that Licensee had
    served his sentence, and that Licensee had shown rehabilitation through
    completing eight years of parole without violations. Further, as we did in Benford,
    common pleas acknowledged testimony at the hearing as to Licensee’s
    circumstances, which did not excuse his violations but mitigated 
    them. 300 A.2d at 925-26
    . Specifically, common pleas found that Licensee had not used the false
    20
    licenses to obtain welfare benefits or credit cards, but procured them as a means to
    continue working to support his family. While Licensee’s violations for the false
    licenses likely justified his suspensions, given the mitigating circumstances, they
    did not justify a lifetime ban. 
    Id. at 926.
          As in Ake, we consider the intent underlying the penalty for these false
    licenses. There, we concluded that the penalty was intended for the “types of
    misconduct that are anathema to the accounting profession.” 
    Ake, 974 A.2d at 520
    .
    Here, the Department contends that individuals who obtain false licenses pose a
    risk to national security, public safety of fellow drivers, and the integrity of the
    licensing system on the whole. Individuals who have had more than one false
    license “should not be on the road,” in the Department’s view. (Department’s Br.
    at 14.) Because Licensee has obtained two false licenses, the Department asserts
    he poses a risk to safety and should be permanently denied.              We find the
    Department’s argument to be unsustainable, as it is reminiscent of the arguments
    rejected by the Supreme Court in Shoul. As in Shoul, the Department’s argument
    here operates on the principle that obtaining more than one false driver’s license
    “not only poses such a risk to highway safety as to justify the disqualification of
    [Licensee’s] right to hold [a license], but also an irrefutable . . . determination that
    [Licensee] will always pose such a risk to highway safety as to justify the 
    same.” 173 A.3d at 681
    . The Department’s argument here, as in Shoul, “fails to account
    for [Licensee’s] inherent potential for rehabilitation,” 
    id., and is
    contrary to the
    facts as found by common pleas.
    Common pleas found that Licensee completed alcohol and drug
    rehabilitation, has not consumed drugs or alcohol since his incarceration, and
    served eight years of parole without violating its terms or conditions. (FOF ¶ 50.)
    21
    Additionally, Licensee’s last Vehicle Code violation occurred in 2006. (Id. ¶ 38.)
    Common pleas also concluded that Licensee “demonstrated his willingness to
    comply with the restrictions placed on his license.” (Rule 1925(a) Op. at 26.)
    Moreover, given common pleas’ findings regarding Licensee’s rehabilitation, the
    Department’s goal of using Section 1503(a)(8) to deter Licensee from obtaining
    false licenses in the future is not served.
    Finally, as common pleas stated in this case, and the Supreme Court did in
    Shoul, we find it important that other provisions of the Vehicle Code provide the
    opportunity for reapplication and restoration of an individual’s license after
    convictions for offenses that also pose a serious threat to public safety. Under
    Section 1554 of the Vehicle Code, an individual may be eligible for a probationary
    license after serving the requisite term of suspension or revocation for up to 22 of
    any of the offenses enumerated in Sections 1532, 1539, and 1543 of the Vehicle
    Code, which include aggravated assault by vehicle while DUI, accidents involving
    personal injury, and reckless driving. These offenses pose a significant and direct
    threat to public safety, yet the Vehicle Code allows for individuals with such
    violations to demonstrate rehabilitation and apply for a probationary license. The
    action of obtaining a false license, while unlawful, does not invariably pose the
    same type of threat as the above offenses.
    In summary, Licensee admits he violated the law when he obtained the two
    false licenses. Licensee’s unlawful actions for the false licenses are remote in
    time, and the Department has not shown that Licensee currently presents a threat to
    the integrity of the licensing system or public safety, or that his conduct of
    obtaining two false licenses otherwise requires such a severe sanction. We do not
    minimize the severity of Licensee’s unlawful conduct. Rather, we agree with
    22
    common pleas that the Department has not met its burden of proving that the
    conduct in question warrants the lifetime ban issued by the Department.                   In
    essence, common pleas concluded, as a matter of law, that these mitigating factors
    weighed against the imposition of the most serious penalty the Department could
    impose. As discussed, there is substantial evidence to support the facts upon which
    this conclusion is based.       Therefore, common pleas did not err in granting
    Licensee’s appeal because the Department did not meet its burden to permanently
    deny Licensee’s operating privileges under Section 1503(a)(8).
    g.     Remedy
    In its Order granting Licensee’s appeal, as a remedy common pleas ordered
    the Department to remove from Licensee’s driving status the designation of
    suspended, revoked, or expired, display Licensee’s driving status as restored,
    accept Licensee’s applications for an ignition interlock and learner’s permit, and
    grant the license upon payment of costs. However, common pleas was limited to
    ordering the Department to perform its “ministerial duty”; it was without authority
    to order the Department to “exercise its judgment or discretion in a particular
    way.” Bright v. Pa. Bd. of Prob. & Parole, 
    831 A.2d 775
    , 777 (Pa. Cmwlth.
    2003). Here, Department has a ministerial duty to process Licensee’s applications,
    but cannot be compelled to grant the license. Therefore, we order the Department
    to process Licensee’s applications in accordance with its regulations and
    procedures in light of our decision that the Department has not met its burden
    under Section 1503(a)(8).18
    18
    We do not address the Department’s argument that common pleas erred in finding that
    the Department denied Licensee due process. As noted in our opinion reinstating the automatic
    (Footnote continued on next page…)
    23
    III.   Conclusion
    Common pleas did not err as a matter of law when it granted Licensee’s
    appeal of the Denial; thus, we affirm in part on those grounds and do not address
    whether the Department violated Licensee’s due process rights. The Department
    did not meet its burden to permanently deny Licensee a driver’s license pursuant to
    Section 1503(a)(8). However, common pleas’ Order, to the extent it directed the
    Department to grant a license to Licensee, is vacated. Instead, the Department is
    ordered to process Licensee’s applications and documentation he submitted in
    compliance with the Restoration Letters according to the Department’s governing
    regulations and procedures in light of the foregoing opinion.
    _____________________________________
    RENÉE COHN JUBELIRER, Judge
    _____________________________
    (continued…)
    supersedeas, because “the common pleas court heard the matter de novo and made its own
    findings of fact and conclusions of law, it would appear probable that the de novo hearing cured
    any procedural due process defect occurring at the administrative level.” Perrotta II, slip op. at
    4; see also Dep’t of Transp., Bureau of Traffic Safety v. Quinlan, 
    408 A.2d 173
    , 175 (Pa.
    Cmwlth. 1979). Nonetheless, the lack of written procedure governing Department hearings
    under Section 1503(a)(8) and the Department’s position that these hearings are not subject to its
    administrative practice regulations is troubling, particularly given the potential of a lifetime ban
    on operating privileges.
    24
    IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Mark Anthony Perrotta                     :
    :
    v.                     :   No. 1122 C.D. 2018
    :
    Commonwealth of Pennsylvania,             :
    Department of Transportation,             :
    Bureau of Driver Licensing,               :
    Appellant        :
    ORDER
    NOW, August 14, 2019, the Order of the Court of Common Pleas of
    Delaware County (common pleas) is AFFIRMED to the extent that it granted
    Mark Anthony Perrotta’s (Licensee) appeal because the Commonwealth of
    Pennsylvania, Department of Transportation, Bureau of Driver Licensing
    (Department) did not meet its burden.         Common pleas’ Order directing the
    Department to grant Licensee a license is otherwise VACATED. The Department
    shall process Licensee’s applications for license restoration in compliance with its
    governing regulations and procedures in light of the foregoing opinion that the
    Department has not met its burden to proceed under Section 1503(a)(8) of the
    Vehicle Code, 75 Pa. C.S. § 1503(a)(8).
    _____________________________________
    RENÉE COHN JUBELIRER, Judge