E. Bove v. WCAB (Stein d/b/a Provider of Co-op Services) ( 2019 )


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  •              IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Erin Bove,                               :
    Petitioner      :
    :
    v.                    :   No. 350 C.D. 2019
    :   Argued: November 14, 2019
    Workers’ Compensation Appeal             :
    Board (Stein d/b/a Provider of Co-op     :
    Services),                               :
    Respondent      :
    BEFORE:      HONORABLE RENÉE COHN JUBELIRER, Judge
    HONORABLE MICHAEL H. WOJCIK, Judge
    HONORABLE CHRISTINE FIZZANO CANNON, Judge
    OPINION NOT REPORTED
    MEMORANDUM OPINION BY
    JUDGE COHN JUBELIRER                         FILED: December 9, 2019
    Erin Bove (Claimant) petitions for review of a March 7, 2019 Order of the
    Workers’ Compensation (WC) Appeal Board (Board), affirming a decision by a WC
    Judge (WCJ) that Claimant was an independent contractor, not an employee, and
    thus was ineligible for WC benefits. After review, finding no error, we affirm.
    I.    BACKGROUND
    In 2011, Claimant started working for Cathryn Stein d/b/a Provider of Co-op
    Services (Defendant), providing services to individuals with special needs and
    disabilities. (WCJ Finding of Fact (FOF) ¶ 2a.) On August 15, 2016, Claimant was
    working primarily with one client who had a waiver1 issued by the state, which
    dictated the types of services to be provided, goals, hours, and rates of pay. (Id.
    ¶ 2b.)       On this date, Claimant was taking the client to speech therapy when
    Claimant’s vehicle was struck by another vehicle that ran a stop sign. (Id. ¶ 2g.) As
    a result of the accident, Claimant suffered various injuries and was treated at a local
    emergency room. (Id. ¶ 2g-h.)
    Following her injury, Claimant filed a claim petition alleging she suffered
    work-related injuries, namely “[r]ight ankle, back, neck and left trapezius injuries,
    headaches, concussion, chest wall contusion, [and] cervical herniation including
    radiculopathy into shoulder and arm,” while in the course and scope of her
    employment with Defendant. (Reproduced Record (R.R.) at 4a.) Defendant filed
    an Answer, wherein it denied, among other things, that Claimant was an employee
    of Defendant. (Certified Record (C.R.) Item 4.) Multiple hearings were held before
    the WCJ, at which Claimant and Defendant presented evidence as to the employment
    relationship.2
    1
    A waiver allows federal and state funds that have historically been designated for
    institutional care to be used towards care of an individual in the home and community instead.
    (FOF ¶ 3b.)
    2
    The parties also presented evidence as to the nature and extent of Claimant’s injuries.
    Although the WCJ summarized the medical testimony, because the WCJ found no employment
    relationship existed, the WCJ did not resolve any discrepancies between the medical witnesses’
    testimony and any legal issues related to the medical portion of the claim. Because the only issue
    before this Court is whether Claimant is an employee of Defendant, we do not discuss the medical
    evidence.
    2
    A.       Claimant’s Evidence
    Claimant testified on her own behalf and presented the testimony of the
    Intellectual Disability Deputy Administrator for Chester County’s Department of
    Mental Health, Intellectual and Developmental Disabilities (Deputy Administrator).
    Claimant testified in pertinent part as follows.3 Claimant has worked for
    Defendant as support staff for individuals with special needs and disabilities since
    June 2011. (Jan. 11, 2017, Hr’g Tr. at 7.) She worked Mondays beginning at 9 a.m.
    through Tuesdays at 5 p.m. and again Wednesdays from 9 a.m. to Thursdays at 5
    p.m. (Id. at 7-8.) The client with whom Claimant worked had a waiver and a
    government-issued individual support plan (ISP), which establishes the number of
    hours to be provided, the client’s goals, what services to bill, rates for those services,
    and who is responsible for the services. (Id. at 8, 32.) The ISP is drafted by a county
    supports coordinator based on state requirements. (Id. at 32.) For this particular
    client, Claimant would: assist with morning hygiene and meals; take the client to
    and from appointments, shopping, or other excursions; assist with speech and
    physical therapy exercises; and monitor the client’s oxygen overnight. (Id. at 8-9.)
    Claimant was paid based on the type of service provided, ranging from $5.79 every
    15 minutes for companion services to $6.83 every 15 minutes for HAP or habilitation
    services. (Id. at 11.) Claimant was paid 75 percent of the above amounts, and
    Defendant retained 25 percent of the above amounts. (Id.) Rates of pay were
    established by the state. (Id. at 32-33.) Claimant would track her time and enter
    detailed notes of daily activities into Defendant’s website. (Id. at 12.) Aside from
    training on how to navigate the website and enter billing and notes, Defendant did
    not provide Claimant with any training. (Id. at 15.) Claimant used her own cell
    3
    Claimant’s testimony is in the Reproduced Record at pages 26a-72a and 74a-95a.
    3
    phone, computer, and vehicle; was not reimbursed for mileage or gas or provided
    sick or vacation time; obtained her own training to better serve her clients’ needs;
    and received no health or disability insurance benefits from Defendant. (Id. at 16,
    27, 36-37.) She could be terminated at any time. (Id. at 15-16.) Claimant set her
    own schedule and arranged for coverage if needed. (Id. at 34.) If coverage could
    not be obtained, she notified Defendant, which would then seek coverage. (Id.)
    Additional work was available, of which Claimant would receive notice via email
    from Defendant. (Id. at 35.) She signed an independent contractor agreement that
    provided Defendant would not furnish WC insurance to Claimant. (Id. at 37; see
    also Independent Contractor Agreement, R.R. at 236a-38a (executed copy) and
    239a-42a (unsigned copy).) At the time she originally started with Defendant,
    Defendant told Claimant she was covered by WC insurance and Claimant was never
    subsequently told she was no longer covered by such a policy. (Aug. 2, 2017, Hr’g
    Tr. at 9.) Claimant was told by Defendant that it carried liability insurance for staff.
    (Id. at 8.) Claimant received a 1099 form each year from Defendant and filed taxes
    as self-employed. (Id. at 12.)
    Deputy Administrator testified via deposition as follows.4 She oversees
    authorization of services for consumers, such as the client with whom Claimant
    worked, and monitors providers, such as Defendant. (Deputy Administrator Dep.
    Tr. at 6.) Every two years, Deputy Administrator ensures a provider’s contract with
    the Commonwealth is current and that the provider discloses who is working with
    it, that those workers have appropriate clearances, and any required insurance is
    valid. (Id. at 7.) When asked what insurance is required, Deputy Administrator
    responded that “[i]t depends on the provider. So it’s general liability insurance and
    4
    Deputy Administrator’s deposition testimony is in the Reproduced Record at pages 98a-
    120a.
    4
    Workers’ Comp[.] as appropriate.” (Id.) During the two-year check, the only thing
    documented is whether the provider is familiar with an individual’s ISP. (Id. at 10.)
    An ISP includes “[e]verything from demographics to personal preferences to support
    needs” and is developed by a “team” comprised of the consumer, family, friends,
    and the provider. (Id. at 11-12.) An agency’s responsibility for care varies from
    consumer to consumer, and Deputy Administrator did not know the specifics of
    Claimant’s client here. (Id. at 9.) Agencies are monitored by a percentage sample,
    and monitoring includes reviewing progress notes, which are compiled by the
    provider, here Defendant, each month, and comparing them against service bills.
    (Id. at 12-13.) Defendant does not contract with the county but contracts with the
    Pennsylvania Office of Developmental Programs, which is a division of the
    Department of Human Services (DHS). (Id. at 13.) The Office of Developmental
    Programs is responsible for administering waiver programs across the
    Commonwealth, and the counties serve as agents of the Office of Developmental
    Programs. (Id. at 14.)
    B.       Defendant’s Evidence
    Cathryn Stein, owner of Provider of Co-Op Services (Owner), testified via
    deposition for Defendant as follows.5 Owner started Defendant’s business in 2008.
    (Stein Dep. Tr. at 5.) Claimant signed an independent contractor agreement in 2016,
    which is one of three agreements Claimant signed with Defendant. (Id. at 7-8.)
    Individuals new to Defendant receive 65 percent whereas Claimant received 75
    percent of the billable rate because Claimant was “grandfathered” in since she started
    work for Defendant in 2011. (Id. at 9.) Defendant does not reimburse for expenses,
    5
    Owner’s deposition testimony is in the Reproduced Record at pages 128a-98a.
    5
    such as mileage, training, clearances, licenses, or supplies. (Id. at 9-10.) Nor did
    Defendant provide vacation, sick leave, retirement benefits, Social Security benefits,
    health or disability benefits, unemployment compensation or WC insurance per the
    independent contractor agreement. (Id. at 11.) Under the independent contractor
    agreement, Claimant was free to work for other agencies or other consumers or
    become a provider herself. (Id. at 10-11, 20.) The rate of pay is set by the
    Commonwealth or the Centers for Medicare & Medicaid Services (CMS). (Id. at
    12.) Claimant set her own hours and would submit weekly timesheets with a
    description of services rendered through Defendant’s internet portal and was sent a
    1099 each year. (Id. at 13-14, 21.) Defendant did not withhold taxes for Claimant.
    (Id. at 52.) When Claimant started, Defendant did complete an I-9 verification. (Id.
    at 58.)
    An ISP is implemented and approved by the county supports coordinator and
    approved through the DHS. (Id. at 14-15.) An ISP provides a detailed plan of what
    services an individual needs, frequency and duration of such services, and how those
    services are to be delivered. (Id. at 15.) Every contractor, such as Claimant, who
    works with a client must review the ISP, answer questions acknowledging the
    contractor understands it, and submit weekly timesheets. (Id. at 15-16.) When a
    consumer needs services, the position is posted on the Defendant’s internet portal.
    (Id. at 17.) A meeting is arranged between the interested contractor and the
    consumer, where the consumer’s family interviews the contractor. (Id.) If it is a
    “good fit,” Defendant obtains authorization to begin service. (Id.) After the meet
    and greet, the contractor may decline to work with the consumer and vice versa. (Id.
    at 18.) Other contractors worked with the client with whom Claimant worked,
    including some from agencies other than Defendant. (Id.) The ISP dictates the
    6
    number of hours of services to be provided. (Id. at 18-19.) The client’s family
    directed what appointments or activities were needed, and Claimant was not
    reimbursed for associated expenses.      (Id. at 19-20.)   At one point, Claimant
    developed a binder with instructions related to the client, which Claimant refused to
    provide to Owner when she requested a copy. (Id. at 20.) Claimant advised Owner
    it was Claimant’s property, not Defendant’s. (Id.)
    Defendant has 102 staff who receive 1099s. (Id. at 28.) Defendant does not
    have any employees who receive W-2s. (Id.) When asked about WC insurance, the
    following exchange occurred:
    Q. . . . Now did you purchase [WC] insurance for any of your
    independent contractors in August of 2016?
    A. I had a policy in effect from 7/1 to this year June 30, 2017. Yes, I
    do have a policy.
    Q. And did that cover all 102 of your independent contractors?
    A. It is on a percentage basis under wages. And yes, I paid for it.
    Q. And [Claimant] was covered under that policy?
    A. I would imagine if she was receiving wages.
    ...
    Q. Was it purchased for her?
    A. I am required by rules and regulations to have [WC insurance].
    Q. Is that a state requirement?
    A. Yes, it is. And I think it’s CMS at the moment.
    (Id. at 38-39.)
    7
    Under a prior agreement from 2012, Defendant agreed to provide
    “commercial general liability insurance[,] professional liability insurance, errors and
    omission [insurance,] and” WC insurance to independent contractors. (Id. at 43;
    2012 Independent Contractor Agreement ¶ 12, R.R. at 221a.) The provision was
    changed sometime before 2016. Defendant did not specifically notify Claimant the
    provision was removed, although Claimant received a copy of the new agreement
    without it. (Stein Dep. Tr. at 44.) When asked if Defendant continued to provide
    these insurances after they were removed from the contract, Owner responded “[i]t’s
    a part of me being able to be an agency, so I had to provide it.” (Id.) Besides the
    change in WC insurance, other changes to the independent contractor agreement
    included changes in the percentage of pay and billing timeframes. (Id. at 45.) In
    addition, a former copy of a Policy and Procedures manual provided that staff who
    suffer injury should make a claim to the State Workers’ Insurance Fund and provided
    a policy number for same. (Id. at 48.)
    C.     WCJ Decision
    Based upon the above, the WCJ concluded Claimant was not an employee of
    Defendant. (FOF ¶ 10.) In reaching this conclusion, the WCJ found Deputy
    Administrator’s testimony credible and accepted it as fact. (Id. ¶ 7.) The WCJ also
    found the testimony of Claimant and Owner to be in general agreement and therefore
    credible. (Id. ¶ 8.) However, where Claimant’s and Owner’s testimony differed, the
    WCJ credited Owner over Claimant based upon her experience as owner and the
    documentary evidence that supported her testimony. (Id.) Based upon the evidence,
    the WCJ specifically found:
    8
    a. Claimant signed an independent contractor agreement, received a
    1099 form for her payments and filed a tax return indicating she was
    self-employed.
    b. Claimant’s job duties were controlled by a government-issued ISP
    which detailed the services to be performed, the number of hours,
    the goals to be achieved, and the rates of pay. Defendant posted the
    ISP online and arranged for an initial meeting between Claimant and
    the client.
    c. Claimant worked full-time in one client’s home, but was free to take
    assignments with other agencies. Claimant set her hours according
    to the client’s needs.
    d. Claimant was required to wear a badge which identified her as staff
    of Defendant’s company.
    e. Defendant billed the client and paid Claimant according to her
    reported hours and the establish[ed] rate schedule.
    f. In accordance with the Independent Contractor Agreement,
    Defendant did not reimburse Claimant for out-of-pocket expenses,
    travel, training, licenses, clearances or supplies. Defendant did not
    provide any vacation, sickness, Social Security, unemployment, or
    [WC] benefits.
    (Id. ¶ 9.)
    The WCJ considered various factors that the Court has set forth to evaluate
    whether an employer-employee relationship exists and found this case was
    “factually similar to Edwards v. W[orkers’ Compensation Appeal Board] (Epicure
    Home Care, Inc.), 
    134 A.3d 1156
     (Pa. Cmwlth. 2016).” (WCJ Decision at 11.) The
    WCJ explained that the defendant in Edwards exercised the same or greater control
    over the claimant there than Defendant did over Claimant here, and, yet, the Court
    determined the claimant in Edwards was an independent contractor. (Id.) Thus, the
    9
    WCJ concluded Claimant was an independent contractor, not an employee of
    Defendant. (Id. at 12.)
    D.     Board Opinion and Order
    Claimant appealed to the Board, which affirmed in a 4-3 decision. The
    majority found, based upon the WCJ’s findings, that Claimant did not meet her
    burden of establishing an employment relationship. (Board Opinion (Op.) at 8.) The
    Board applied the common law factors to determine the employment relationship,
    noting that “[t]he primary factor in determining whether an individual is an
    employee or an independent contractor is the right to control either the work to be
    done or the manner in which the work is to be performed, irrespective of whether
    that control is actually exercised.” (Id. at 8, 11.) It agreed with the WCJ that
    Defendant exercised less control over Claimant here than the defendant did over the
    claimant in Edwards. (Id. at 10.) The Board rejected Claimant’s argument that
    because Defendant was required to carry WC insurance, Defendant’s denial of an
    employment relationship violated public policy, noting that the Pennsylvania
    “Supreme Court in Universal Am-Can[, Ltd. v. Workers’ Compensation Appeal
    Board (Minteer), 
    762 A.2d 328
     (Pa. 2000),] expressly rejected the proposition that
    compliance with federal and state regulations mandate a finding of employee status.”
    (Board Op. at 11.) To the extent Claimant was arguing that if coverage was not
    extended in situations such as this that claimants would begin pursuing claims
    against the Commonwealth, which is funding the services provided, the Board stated
    that issue was not before it. (Id. at 9.) Finally, the Board found that the WCJ’s
    findings were supported by substantial evidence and no errors of law were
    committed. (Id. at 11.) The Board stated it was “not issu[ing] rulings on whether or
    not the circumstances of the next care giver would yield a contrary result . . . but, . .
    10
    . the facts in this case support the findings that Claimant was an independent
    contractor.” (Id. at 12 (emphasis added).) Accordingly, the Board affirmed the
    WCJ’s Decision.
    The dissent took issue with the majority “acknowledg[ing] that Claimant was
    covered by a [WC] policy, yet walk[ing] past that fact and simply apply[ing] a
    traditional employer-employee analysis.” (Board Dissenting Op. at 1.) The dissent
    stated this was “a clear case of estoppel” because Defendant provided WC insurance
    as required by law and cannot now deny coverage. (Id.) The dissent stated that
    “[t]here clearly is a developed line of case law that supports the concept of workers’
    [compensation] insurance by estoppel, [which] prevents employers from both
    covering their employees with a valid [WC] insurance policy, and then subsequently
    denying that they are employees.” (Id.) The dissent pointed to Owner’s testimony
    that insurance was provided to Claimant. (Id. at 2 (citing Stein Dep. Tr. at 38-39).)
    The dissent further stated that, under the law, Defendant was required to provide it.
    “Consequently, because Defendant was obligated through [f]ederal and [s]tate laws
    and regulations to supply [WC] insurance to its workers, and in fact, did supply
    [WC] insurance to its workers, including Claimant, it is estopped from denying that
    an employer-employee relationship exists.” (Id. at 3.) As for the majority’s reliance
    on Edwards, the dissent found Edwards distinguishable because, there, the clients
    paid the aides directly and the defendant merely acted to match aides with clients
    and there was no government regulation requiring coverage, whereas here,
    Defendant pays the aides and Defendant is “wholly funded by federal and state
    Medicaid dollars, which are completely contingent on the agency complying with
    all applicable regulations, most importantly, that [it] provide[s] [WC] coverage for
    [its] home health workers.” (Id. at 3 n.1.)
    11
    Claimant now seeks review of the Board’s Order.
    II.    PARTIES’ ARGUMENTS6
    On appeal,7 Claimant argues the WCJ erred in dismissing the Claim Petition.
    Claimant argues that the WCJ did not render a reasoned decision based on substantial
    evidence. This argument appears to challenge the WCJ’s reliance on Edwards, to
    find Claimant was not an employee, which Claimant continues to assert is misplaced
    because the case is distinguishable as follows. First, she was not paid by the client,
    as was the claimant in Edwards. Second, the client in Edwards was to provide WC
    insurance, whereas here, Claimant argues, Defendant did because the law required
    it to do so. Third, the client in Edwards directed services to be provided, and here,
    the Commonwealth does. In addition, Claimant contends she is not a home health
    aide, as was the claimant in Edwards. Instead, Claimant provided other services,
    including habilitation services, to a client with special needs, all of which is
    controlled through the state program and the client’s ISP.
    Claimant also argues that the Court must find in Claimant’s favor because
    federal and state law and regulations require agencies, such as Defendant, to provide
    WC insurance for staff.        Claimant further argues Defendant is estopped from
    denying coverage since it is required to provide WC insurance and did, in fact,
    provide such coverage. Claimant further argues that public policy requires coverage
    under these circumstances, and the independent contractor agreement is void as it
    violates public policy since Defendant is required to provide WC insurance. In
    6
    The parties’ arguments have been reordered for ease of discussion.
    7
    Our review is limited to determining whether constitutional rights were violated, errors
    of law were committed, or necessary findings of fact are supported by substantial evidence.
    Universal Am-Can, 762 A.2d at 331 n.2.
    12
    addition, Claimant argues she must be considered an employee of Defendant because
    she was providing care to a Medicaid recipient at the direction of the
    Commonwealth. Because of the Commonwealth’s direction and control, Claimant
    argues agencies, such as Defendant, must provide WC insurance; otherwise, workers
    who are injured will seek to hold the Commonwealth liable as the employer in the
    future. According to Claimant, “[a]t the very least, Defendant was a co-employer
    with the Commonwealth or the client/Medicaid recipient and [] Defendant was the
    primary employer responsible to maintain [WC] insurance.” (Claimant’s Brief (Br.)
    at 22.)
    Defendant responds that the WCJ Decision was well-reasoned and supported
    by substantial evidence. Defendant argues the WCJ properly relied upon Edwards
    and found the amount of control Defendant exercised over Claimant here was less
    than the defendant exercised over the claimant in Edwards, and no employment
    relationship was found in Edwards. Specifically, Defendant asserts here: (a) the
    client controlled Claimant’s job; (b) the ISP was not drafted by Defendant;
    (c) Claimant chose her own hours; (d) the rate of pay was established by the
    Commonwealth; (e) Claimant could work elsewhere if she chose; (f) the client’s
    family picked the caregiver and either could reject the other; and (g) Defendant
    provided no tools, training, or reimbursement for expenses.
    Defendant also contends that existence of a WC insurance policy does not
    prove an employment relationship existed with a specific individual.            The
    requirement that an agency have such insurance does not mean every person
    providing services for it is covered, Defendant argues. It claims that under Supreme
    Court precedent, Defendant’s compliance with government regulations that are not
    negotiable cannot be considered in evaluating whether Defendant is an employer
    13
    under the WC Act.8 The key factor, according to Defendant, is the control Defendant
    exerts over Claimant, but if work is controlled by the government, that fact cannot
    be considered in determining that a private defendant is an employer. Moreover,
    Defendant argues the WCJ’s Decision does not violate public policy because the
    existence of the independent contractor agreement, which Claimant argues is void
    for violating public policy, played little to no role in the WCJ’s decision. In addition,
    Defendant argues Claimant failed to present any evidence to establish an agency
    relationship between it and the Commonwealth. Nor did Claimant raise the agency
    issue on appeal to the Board. Defendant also asserts Claimant did not preserve her
    estoppel argument before the WCJ or Board. Even if the Court was to consider the
    estoppel argument, Defendant contends there was no representation by Defendant
    and reliance by Claimant here.
    III.   DISCUSSION
    A.       Employment Relationship
    We begin with Claimant’s argument that the WCJ did not issue a reasoned
    decision based upon substantial evidence. Section 422(a) of the WC Act provides:
    All parties to an adjudicatory proceeding are entitled to a reasoned
    decision containing findings of fact and conclusions of law based upon
    the evidence as a whole which clearly and concisely states and explains
    the rationale for the decisions so that all can determine why and how a
    particular result was reached. The workers’ compensation judge shall
    specify the evidence upon which the workers’ compensation judge
    relies and state the reasons for accepting it in conformity with this
    section. When faced with conflicting evidence, the workers’
    compensation judge must adequately explain the reasons for rejecting
    or discrediting competent evidence. Uncontroverted evidence may not
    be rejected for no reason or for an irrational reason; the workers’
    8
    Act of June 2, 1915, P.L. 736, as amended, 77 P.S. §§ 1-1041.4, 2501-2710.
    14
    compensation judge must identify that evidence and explain adequately
    the reasons for its rejection. The adjudication shall provide the basis
    for meaningful appellate review.
    77 P.S. § 834.
    The reasoned decision requirement does not allow a party to challenge or
    second-guess a WCJ’s credibility determinations, as “determining the credibility of
    witnesses remains the quintessential function of the WCJ as the finder of fact.” Reed
    v. Workers’ Comp. Appeal Bd. (Allied Signal, Inc.), 
    114 A.3d 464
    , 470 (Pa. Cmwlth.
    2015). As we explained in Green v. Workers’ Compensation Appeal Board (U.S.
    Airways) (Green I), “there is no requirement in the law that the WCJ’s decision be
    ‘well-reasoned’ in the sense that a reviewing court agrees with the reasoning offered;
    the requirement is that the decision be ‘reasoned’ within the meaning of Section
    422(a) of the Act.” 
    28 A.3d 936
    , 940 (Pa. Cmwlth. 2011). Furthermore, a WCJ is
    not required to address all evidence presented. Green v. Workers’ Comp. Appeal
    Bd. (U.S. Airways), 
    155 A.3d 140
    , 147-48 (Pa. Cmwlth. 2017) (Green II). Rather,
    to meet the reasoned decision requirement, “a WCJ must only make findings
    necessary to resolve the issues raised by the evidence and relevant to the decision.”
    Id. at 148.
    Furthermore, the WCJ’s findings must be supported by substantial evidence,
    which is defined as “relevant evidence that a ‘reasonable person might accept as
    adequate to support a conclusion.’” Pocono Mountain Sch. Dist. v. Workers’ Comp.
    Appeal Bd. (Easterling), 
    113 A.3d 909
    , 918 (Pa. Cmwlth. 2015) (quoting
    Wieczorkowski v. Workers’ Comp. Appeal Bd. (LTV Steel), 
    871 A.2d 884
    , 890 (Pa.
    Cmwlth. 2005)). When reviewing a WCJ decision for substantial evidence, we must
    view the evidence in the light most favorable to the prevailing party and draw all
    reasonable inferences in the prevailing party’s favor. 
    Id.
     It is important to note that
    15
    “it is irrelevant whether the record contains evidence to support findings other than
    those made by the WCJ; the critical inquiry is whether there is evidence to support
    the findings actually made.” Lahr Mech. v. Workers’ Comp. Appeal Bd. (Floyd),
    
    933 A.2d 1095
    , 1101 (Pa. Cmwlth. 2007).
    With these general principles in mind, we turn to Claimant’s argument. While
    Claimant labels this issue as one challenging the WCJ Decision as not being well-
    reasoned or supported by substantial evidence, Claimant does not appear to
    challenge any of the WCJ’s findings of fact but instead appears to be arguing the
    WCJ misapplied the law to those facts. The crux of Claimant’s argument is that the
    WCJ erred in relying on Edwards in concluding Claimant was an independent
    contractor instead of an employee of Defendant. More specifically, Claimant argues
    that the WCJ erred by relying on Edwards because the claimant in Edwards was a
    home health aide, whereas Claimant is not.9 A review of the WCJ Decision,
    however, shows the WCJ did not rely on Edwards for the proposition that, as a matter
    of law, Claimant must be an independent contractor based simply on her job title or
    job duties. Rather, the WCJ cited Edwards to demonstrate that the level of control
    exercised by the putative employer over the claimant in that case was greater than
    the level of control Defendant exercised in this case over Claimant. The WCJ simply
    used Edwards to demonstrate that the common law factors for determining whether
    a claimant is an employee were not met under the specific facts of this case.
    Preliminarily, in order to prevail on a claim petition, a claimant must establish
    all of the necessary elements, including the existence of an employment relationship.
    Edwards, 134 A.3d at 1162. Because independent contractors cannot recover
    benefits under the WC Act, the existence of an employment relationship is a
    9
    Notably, on her Claim Petition, Claimant identified her job title as “Home Health Aide.”
    (R.R. at 5a.)
    16
    threshold matter. Am. Road Lines v. Workers’ Comp. Appeal Bd. (Royal), 
    39 A.3d 603
    , 610 (Pa. Cmwlth. 2012). The existence of an employment relationship is a
    question of law to be determined based upon the unique facts presented in each
    case. 
    Id.
    The Pennsylvania Supreme Court has recognized that there is “no hard and
    fast rule” as to when an employment relationship exists, but has set forth a number
    of factors to be considered. Hammermill Paper Co. v. Rust Eng’g Co., 
    243 A.2d 389
    , 392 (Pa. 1968). These factors include: (1) “control of [the] manner in which
    work is to be done”; (2) “responsibility for result only”; (3) “terms of agreement
    between the parties”; (4) “the nature of the work or occupation”; (5) “skill required
    for performance”; (6) “whether one employed is engaged in a distinct occupation or
    business”; (7) “which party supplies the tools”; (8) “whether payment is by the time
    or by the job”; (9) “whether work is part of the regular business of the [alleged]
    employer”; and (10) whether the alleged employer “has the right to terminate the
    employment at any time.” 
    Id.
     “[N]o one factor is dispositive.” Edwards, 134 A.3d
    at 1162. However, “there are certain guidelines that have been elevated to be
    dominant considerations.” Universal Am-Can, 762 A.2d at 333. A key factor is the
    right to control the work to be done and the manner in which it is performed. Id.
    Furthermore, “payment of wages and payroll deductions are significant factors, as is
    provision of workers’ compensation coverage.” Edwards, 134 A.3d at 1163.
    With these factors in mind, the WCJ examined the evidence presented and
    concluded Claimant was not an employee of Defendant.              The WCJ found
    “Claimant’s job duties were controlled by a government-issued ISP, which detailed
    the services to be performed, the number of hours, the goals to be achieved, and the
    rates of pay.” (FOF ¶ 9b.) Importantly, Claimant, even now, does not contest that
    17
    the Commonwealth controlled her work, not Defendant. In addition, the WCJ found
    Claimant could work for other agencies and was free to set her own hours. (Id. ¶ 9c.)
    The WCJ further found Defendant did not reimburse Claimant for any out-of-pocket
    expenses associated with her position, such as travel, training, licenses, clearances,
    or supplies. (Id. ¶ 9f.) In other words, Defendant did not supply Claimant with any
    “tools” to perform services on the client’s behalf, Hammermill, 243 A.2d at 392,
    other than a website to input her time and notes. Nor did Defendant provide
    Claimant with vacation or sick leave, or any other benefits. (FOF ¶ 9f.) Claimant
    also received a 1099 and filed her taxes as self-employed. (Id. ¶ 9a.) She also signed
    an independent contractor agreement. (Id.) While Defendant arranged the initial
    meeting between Claimant and the client, provided an online portal through which
    Claimant tracked her time, and paid Claimant albeit at a rate set by the government,
    when these factors are weighed, we cannot conclude the WCJ erred in concluding
    Claimant did not satisfy her burden of proving she was an employee of Defendant.
    The WCJ did not view any one factor as dispositive. Rather, the WCJ weighed all
    of the Hammermill factors.
    The WCJ then compared the facts of this case to Edwards. There, the claimant
    suffered an injury while working as a caretaker of a client to whom the putative
    employer matched her. The putative employer controlled assignments, set hourly
    wages, dictated use of a uniform, set hours, and provided training and guidelines for
    provision of services. Edwards, 134 A.3d at 1159. While the putative employer
    billed the clients, the clients paid the claimant directly, and the claimant deducted
    her own taxes and filed her returns as self-employed. Id. No benefits such as sick,
    vacation, or holiday time were provided. Id. at 1160. The WCJ found the claimant
    was an employee, but the Board reversed. On appeal, this Court affirmed. In doing
    18
    so, we concluded the Board did not reweigh the evidence but instead applied the
    Hammermill factors to the facts as found by the WCJ and properly concluded the
    claimant was an independent contractor. Id. at 1164.
    The WCJ looked at the facts of Edwards and compared them to the facts of
    this case and concluded Claimant was an independent contractor. The WCJ made
    specific findings of fact, which are supported by the testimony and evidence
    presented, and applied the law to the facts as found. Further, the WCJ made
    credibility determinations, in which he credited Owner’s testimony over Claimant’s
    to the extent the testimony differed. The WCJ also thoroughly explained the
    reasoning behind the conclusion that Claimant was not an employee of Defendant.
    Based upon the findings of the WCJ, we cannot find the WCJ or Board erred in
    concluding that the factors weigh in favor of finding that Claimant was an
    independent contractor, not an employee of Defendant.
    B.     Statutory and Regulatory Requirements
    Having concluded the WCJ did not err in determining Claimant was not an
    employee of Defendant, we must determine whether WC coverage is required by
    federal and state law and regulations in this case, such that Defendant cannot deny
    this Claimant coverage, as Claimant asserts. While it appears undisputed that
    Defendant was required to have WC insurance, whether Defendant was required to
    cover all individuals providing any type of services on Defendant’s behalf, including
    independent contractors, like Claimant, is unclear. Waiver services, such as those
    Claimant provided to the client here, are founded in federal law but administered at
    the state level. Under Section 1915(k)(4) of the Social Security Act, which is cited
    by Claimant:
    19
    [a] State shall ensure that, regardless of whether the State uses an
    agency-provider[10] model or other models to provide home and
    community-based attendant services and supports . . . , such services
    and supports are provided in accordance with the requirements of
    the Fair Labor Standards Act of 1938[11] and applicable Federal and
    State laws regarding--
    (A) withholding and payment of Federal and State income and
    payroll taxes;
    (B) the provision of unemployment and workers[’] compensation
    insurance;
    (C) maintenance of general liability insurance; and
    (D) occupational health and safety.
    42 U.S.C. § 1396n(k)(4) (emphasis added).12
    The plain language of Section 1915(k)(4) requires compliance with the WC
    Act; it does not by its terms expand the scope of the WC Act by mandating that every
    individual who performs services must be covered by WC insurance. It simply
    requires that, to the extent the WC Act applies, providers must comply. Under
    precedent, the WC Act is applicable to an employee of Defendant. Universal Am-
    Can, 762 A.2d at 330 (“An independent contractor is not entitled to benefits because
    of the absence of a master/servant relationship.”). Had the government intended for
    every individual performing home and community-based attendant services under
    10
    Owner acknowledges Defendant is an agency-provider model. (Stein Dep. Tr. at 51.)
    In contrast, participant models, according to Owner, are provided W-2 forms and fall under
    Department of Labor and Industry standards, such as limiting the number of hours worked. (Id. at
    53.)
    11
    
    29 U.S.C. §§ 201-219
    .
    12
    Claimant broadly asserts other federal and state laws and regulations also require
    provision of WC insurance but provides no specific citations. The Board dissent also broadly cites
    to the DHS regulations in Chapter 51 of the Pennsylvania Code for this requirement, but a review
    of that chapter does not reveal such a requirement.
    20
    the Social Security Act13 to be covered by WC, it could have plainly stated so. The
    plain language of the Social Security Act does not require the provision of WC
    insurance in all situations, only when “applicable Federal and State laws” require
    it. 42 U.S.C. § 1396n(k)(4) (emphasis added). Absent more clear evidence of
    legislative intent to require coverage for all individuals providing such services, we
    decline to read such a requirement into the law. Interestingly, Claimant’s own
    witness, Deputy Administrator, does not understand the requirement as Claimant
    does.    When asked to identify the required insurances, Deputy Administrator
    responded, “It depends on the provider. So it’s general liability insurance and
    Workers’ Comp[.] as appropriate.” (Deputy Administrator Dep. Tr. at 7 (emphasis
    added).) Furthermore, Claimant’s proffered interpretation would be inconsistent
    with legal precedent. Our Supreme Court in Universal Am-Can held that compliance
    with federal and state regulations does not mandate a finding of employee status.
    762 A.2d at 332. “Rather, compliance with these regulations is merely a factor that
    may be considered in a common law analysis of employee status.” Id. In short, the
    fact that Defendant was required to comply with the WC Act does not mandate a
    conclusion that Claimant was an employee of Defendant or otherwise entitled to WC
    coverage.
    C.       Defendant’s Representations/Estoppel
    The more compelling argument made by Claimant is whether Defendant is
    estopped from denying an employer-employee relationship when Defendant did, in
    fact, obtain a WC insurance policy and the independent contractor agreement from
    2012 states that Defendant would provide WC insurance to Claimant. Similar to the
    13
    
    42 U.S.C. §§ 301
    -1397mm.
    21
    case law that compliance with government regulations does not mandate a finding
    of an employment relationship, case law estopping businesses from denying an
    employer-employee relationship is equally well-settled. In American Insurance
    Company v. Workmen’s Compensation Appeal Board (Barnhart), 
    606 A.2d 655
     (Pa.
    Cmwlth. 1992), this Court held that because of the putative employer’s actions, it
    was estopped from denying the claimant was its employee. In Barnhart, the
    claimant worked as a truck driver. One of the companies for which he worked was
    formed specifically for the purpose of obtaining WC insurance for independent
    drivers. Upon obtaining the insurance, the putative employer informed its drivers
    that coverage was now available and would be paid by the putative employer. The
    claimant was subsequently injured in an accident and sought coverage under the
    policy. The claim was denied on the basis that the claimant was not an employee
    but was an independent contractor.           The referee14 found the claimant was an
    employee, and the Board affirmed. On appeal, this Court did not reach the issue of
    what degree of control the putative employer exercised over the claimant, instead
    finding the putative employer was estopped from denying an employment
    relationship based on its actions. Id. at 658. “Because [the putative employer]
    obtained and paid for a [WC] policy and led the [c]laimant to believe that the policy
    covered him, [the putative employer] cannot now contend that an employer-
    employee relationship does not exist between it and the [c]laimant.” Id. at 659.
    We reached a similar result in Tri-Union Express v. Workers’ Compensation
    Appeal Board (Hickle), 
    703 A.2d 558
     (Pa. Cmwlth. 1997). There, instead of the
    putative employer itself making representations to the claimant about coverage,
    third-party agents of the putative employer advised the claimant that coverage would
    14
    WCJs were formerly known as referees.
    22
    be provided. Citing Barnhart, we found that based on the credited testimony that
    the third-party agents told the claimant he would be covered by WC insurance “and
    that this representation was a big factor in [the] claimant’s decision to drive for [the
    putative] employer,” the putative employer could not now deny the claimant was its
    employee. 
    Id. at 563
    .
    Barnhart and Tri-Union Express demonstrate that a putative employer may
    be estopped from denying the existence of an employer-employee relationship if a
    representation was made to the claimant that coverage would be provided and the
    claimant reasonably relied upon that representation. However, before we can
    address whether those elements are satisfied here, we must first address Defendant’s
    argument that Claimant waived her estoppel claim by not raising it before the WCJ
    or the Board. “The doctrine of waiver is applicable in [WC] proceedings.” Riley v.
    Workers’ Comp. Appeal Bd. (DPW/Norristown State Hosp.), 
    997 A.2d 382
    , 387 (Pa.
    Cmwlth. 2010). A review of the record shows it is arguable Claimant raised this
    issue in her appeal to the Board. In Paragraph 7 of her appeal to the Board, Claimant
    asserted, “[t]he [WCJ] disregarded evidence that the written agreement between the
    parties, when the Claimant was hired, required [] Defendant to have [WC] insurance
    and despite no change in the working relationship or additional consideration, a
    subsequent agreement required [] Claimant to provide her own [WC] coverage.”
    (Appeal to Board ¶ 7, R.R. at 23a.)
    In order to preserve an issue for appeal, a claimant must properly preserve it
    before both the Board and the WCJ. Dobransky v. Workers’ Comp. Appeal Bd.
    (Continental Baking Co.), 
    701 A.2d 597
    , 600 (Pa. Cmwlth. 1997) (an issue raised
    for the first time before the Board but not raised before the WCJ is considered
    waived). A review of the record does not show any evidence that Claimant raised
    23
    this estoppel argument before the WCJ. The transcripts from the hearings contain
    no such argument. Further, the WCJ Decision is devoid of any mention of such an
    argument being made in an otherwise thorough Decision. Thus, this issue is waived.
    D.       Public Policy/Agency
    Claimant’s last argument is based on Defendant’s relationship with the
    Commonwealth, as a provider of waiver services. Essentially, Claimant argues that
    public policy dictates that she be considered an employee because Defendant was
    required to provide WC insurance. She also claims that Defendant was acting as an
    agent of the Commonwealth and was required to provide such coverage. Because
    she was providing care to a Medicaid recipient at the direction of the
    Commonwealth, Claimant argues she should be entitled to WC benefits.
    To the extent Claimant argues public policy mandates that we find she is an
    employee because Defendant was required to provide WC insurance, we disagree
    for the same reasons previously stated. As for Claimant’s agency argument, we need
    not reach that issue because it does not appear as though Claimant raised this
    argument before the WCJ or the Board. Therefore, it is waived. Dobransky, 
    701 A.2d at 600
    .
    IV.   Conclusion
    Based upon the WCJ’s findings of fact, which are supported by substantial
    evidence, we discern no error in the WCJ’s or Board’s determination that Claimant
    was not an employee of Defendant.
    Accordingly, we affirm the Board’s Order.
    _____________________________________
    RENÉE COHN JUBELIRER, Judge
    24
    IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Erin Bove,                               :
    Petitioner       :
    :
    v.                     :   No. 350 C.D. 2019
    :
    Workers’ Compensation Appeal             :
    Board (Stein d/b/a Provider of Co-op     :
    Services),                               :
    Respondent      :
    ORDER
    NOW, December 9, 2019, the Order of the Workers’ Compensation Appeal
    Board, in the above-captioned matter, is AFFIRMED.
    _____________________________________
    RENÉE COHN JUBELIRER, Judge