N.E. Kunsak v. SCSC (SCI Pittsburgh) ( 2016 )


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  •                 IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Nancy E. Kunsak,                        :
    Petitioner  :
    :
    v.                  :
    :
    State Civil Service Commission          :
    (State Correctional Institute at        :
    Pittsburgh, Department of Corrections), :         No. 746 C.D. 2015
    Respondent :           Submitted: December 24, 2015
    BEFORE:       HONORABLE ROBERT SIMPSON, Judge
    HONORABLE ANNE E. COVEY, Judge
    HONORABLE ROCHELLE S. FRIEDMAN, Senior Judge
    OPINION NOT REPORTED
    MEMORANDUM OPINION BY
    JUDGE COVEY                                       FILED: May 5, 2016
    Nancy E. Kunsak (Kunsak) petitions this Court for review of the State
    Civil Service Commission’s (Commission) April 6, 2015 Adjudication and Order
    dismissing her appeal challenging her removal as a Psychological Services Specialist
    (Specialist) for the Department of Corrections (Department), State Correctional
    Institution at Pittsburgh (SCI-Pittsburgh). The issues for this Court’s review are: (1)
    whether the Commission erred as a matter of law by denying Kunsak’s request for a
    hearing under Section 951(b) of the Civil Service Act (Act);1 (2) whether the
    Commission erred as a matter of law by finding that the Department met its burden of
    proving just cause for Kunsak’s removal; and, (3) whether the Commission erred as a
    matter of law by failing to consider Kunsak’s performance reviews.2 After review,
    we affirm.
    1
    Act of August 5, 1941, P.L. 752, as amended, added by Section 27 of the Act of August
    27, 1963, P.L. 1257, 71 P.S. § 741.951(b) (relating to appeals in discrimination cases).
    2
    Kunsak presented three additional issues: whether the Commission erred by failing to
    consider her workload, by not deciding this case in accordance with a prior decision in a similar
    case, and by finding that Kunsak does not contest the factual charges against her. Because these
    Kunsak was employed by the Department as a Specialist at SCI-
    Pittsburgh from November 3, 20083 until she was discharged on October 18, 2013 for
    violating the Department’s policy of promptly evaluating and treating inmates
    suffering from mental health issues.             Kunsak appealed from her employment
    termination to the Commission under Sections 951(a) and 951(b) of the Act,4
    requesting reinstatement with back pay. A hearing was held on January 8, 2014
    pursuant to Section 951(a) of the Act in order to determine whether the Department
    had just cause for its action. Kunsak’s request for review under Section 951(b) of the
    Act was denied on the basis that she failed to sufficiently plead an employment
    discrimination case.        On April 6, 2015, the Commission concluded that the
    Department established just cause for Kunsak’s removal and dismissed her appeal.
    Kunsak appealed to this Court.5
    Kunsak argues that the Commission erred by denying her request for a
    hearing under Section 951(b) of the Act. We disagree. Section 905.1 of the Act
    mandates:
    No officer or employe of the Commonwealth shall
    discriminate against any person in recruitment,
    examination, appointment, training, promotion, retention or
    any other personnel action with respect to the classified
    service because of political or religious opinions or
    affiliations because of labor union affiliations or because of
    race, national origin or other non-merit factors.
    questions relate directly to whether the Department met its burden of proving just cause for her
    removal, they are subsumed thereunder.
    3
    Kunsak was previously employed as a licensed psychologist at the Mayview State Hospital
    from August 25, 2003 until October 31, 2008.
    4
    71 P.S. § 741.951(a), (b).
    5
    “The Court’s review of a decision of the Commission is limited to determining whether
    constitutional rights have been violated, [whether] errors of law have been committed or whether its
    findings are supported by substantial evidence.” Walsh v. State Civil Serv. Comm’n (Dep’t of
    Transp.), 
    959 A.2d 485
    , 488 n.2 (Pa. Cmwlth. 2008).
    2
    71 P.S. § 741.905a.6 Section 951(b) of the Act instructs:
    Any person who is aggrieved by an alleged violation of
    [S]ection 905.1 of this [A]ct may appeal in writing to the
    [C]ommission within twenty calendar days of the alleged
    violation. Upon receipt of such notice of appeal, the
    [C]ommission shall promptly schedule and hold a public
    hearing.
    71 P.S. § 741.951(b).
    This Court has held:
    Affirmative factual allegations must support all claims
    of discrimination because discrimination cannot be
    inferred. The burden of proof is upon the party claiming to
    be aggrieved by the alleged discrimination.            The
    Commission is authorized to dismiss an appeal, sua
    sponte, without a hearing if the appeal request form fails
    to state a claim.
    Reck v. State Civil Serv. Comm’n, 
    992 A.2d 977
    , 979 (Pa. Cmwlth. 2010) (citations
    omitted; emphasis added). Section 105.12 of the Commission’s Regulations sets
    forth what information is required to state a discrimination claim:
    (b) The person appealing shall state clearly and concisely
    the:
    (1) Grounds of the interest of the person in the
    subject matter.
    (2) Facts relied upon.
    (3) Relief sought.
    (c) Appeals alleging discrimination which do not include
    specific facts relating to discrimination may be
    dismissed. Specific facts which should appear on the
    appeal form include:
    (1) The acts complained of.
    6
    Added by Section 25 of the Act of August 27, 1963, P.L. 1257.
    3
    (2) How the treatment differs from treatment of
    others similarly situated.
    (3) When the acts occurred.
    (4) When and how the appellant first became aware
    of the alleged discrimination.
    4 Pa. Code § 105.12 (emphasis added). On the Commission’s Appeal Request Form
    (Request Form), under “REASONS,” is the instruction to “ANSWER       THE FOLLOWING
    QUESTIONS AS COMPLETELY AS POSSIBLE.      FAILURE TO DO SO MAY RESULT IN DENIAL OF
    YOUR APPEAL.    (Attach additional sheets if necessary.)” Reproduced Record (R.R.) at
    323a.
    In Kunsak’s discrimination hearing request portion of the Request Form,
    she averred that she was discriminated against based upon her sex and disability as
    follows:
    A. What action(s) occurred which led you to believe you were
    discriminated against?
    Management did not equally distribute workloads, after
    numerous requests. When an inmate suicide occurred,
    despite [Department] past practices in other institutions
    with male psychology staff; I, as female staff, was fired.
    B. Where and when did this action occur?
    April 30 – October 18, 2013.
    C. Who discriminated against you? Provide name(s) and job
    title(s).
    Superintendent Mark Capozza
    Deputy William Woods
    D. Do you believe the [Act] and/or Rules were violated? If so,
    what section(s)?
    Yes. Section 807 [relating to removal for just cause],
    905.1 [sic], Section 950 ([notice] beyond time limits)
    4
    E. Provide any other information which you believe is
    relevant.
    Dr. Robert Dietz, SCI[-]Greene, provides onsite
    supervision one day a week. Dr. Kenneth Caion
    provided supervision as he was onsite, as a Regional
    Manager. In the month of June, I covered for every
    psychology staff in their multiple absences, but coverage
    for me was [undecipherable handwriting].
    R.R. at 323a (emphasis added). In the Commission’s Notice of Public Hearing, it
    stated: “The reason for the denial under Section 951(b) [of the Act] is insufficient
    allegation of discrimination.”7 Certified Record, Notes of Testimony, Commission
    Ex. C.
    Thus, despite the Commission expressly instructing in its Regulations
    and Request Form to do so, and advising of the risk of having her discrimination
    appeal request denied, Kunsak did not proffer any facts regarding how she may have
    been discriminated against based upon a disability.                Moreover, Kunsak’s only
    statement that could even remotely support a sex discrimination claim was: “When an
    inmate suicide occurred, despite [Department] past practices in other institutions with
    male psychology staff; I, as female staff, was fired.” R.R. at 323a. In the absence of
    “[a]ffirmative factual allegations” to support Kunsak’s claims, and since
    “discrimination cannot be inferred,” the Commission properly denied Kunsak’s
    request for a hearing under Section 951(b) of the Act.8 
    Reck, 992 A.2d at 979
    .
    7
    Kunsak’s specific issue was whether the Commission’s failure to consider her request for
    a hearing under Section 951(b) of the Act constitutes an error of law. However, since the
    Commission clearly considered and denied the request due to insufficient discrimination
    allegations, as evidenced by its Notice of Public hearing and its Adjudication (see Commission Adj.
    at 2 n.1), we restated the issue accordingly.
    8
    [T]he employee must present sufficient evidence that, if believed and
    otherwise unexplained, indicates more likely than not that
    discrimination occurred. Moore v. State Civil Serv. Comm’n (Dep’t of
    Corr.), 
    922 A.2d 80
    (Pa. Cmwlth. 2007). Given the critical role of
    circumstantial evidence in discrimination cases, the prima facie
    burden of proof is not an onerous one. 
    Id. Absent a
    credible response
    5
    Kunsak next contends that the Commission erred as a matter of law by
    finding that the Department met its burden of proving just cause for Kunsak’s
    removal. We disagree.
    Initially,
    [c]ivil servants may only be terminated for ‘just cause.’ 71
    P.S. § 741.807.[9] Although not defined in the . . . Act, our
    court has indicated that just cause ‘must be merit-related
    and the criteria must touch upon competency and ability in
    some rational and logical manner.’ Galant v. Dep[’]t of
    Env[tl.] Res[.], . . . 
    626 A.2d 496
    , 497 ([Pa.] 1993).
    Pa. Game Comm’n v. State Civil Serv. Comm’n (Toth), 
    747 A.2d 887
    , 892 (Pa. 2000).
    What constitutes just cause for removal is largely a matter
    of discretion on the part of the head of the department.
    Woods [v. State Civil Serv. Comm’n, 
    912 A.2d 803
    (Pa.
    2006)]; Pa. Bd. of Prob. & Parole v. State Civil Serv.
    Comm’n [(Manson)], 
    4 A.3d 1106
    (Pa. Cmwlth. 2010).
    ‘However, to be sufficient, the cause should be personal to
    the employee and such as to render the employee unfit for
    his or her position, thus making dismissal justifiable and for
    the good of the service.’ 
    [Manson], 4 A.3d at 1112
    .
    Whether the actions of a civil service employee constitute
    just cause for removal is a question of law fully reviewable
    by this Court. 
    Id. from the
    appointing authority, a presumption of discrimination arises
    and the employee’s prima facie case stands determinative of the
    factual issue of the case. 
    Id. If, however,
    the appointing authority offers a non-discriminatory
    explanation for the personnel action, the presumption drops from the
    case. 
    Id. As in
    other civil litigation, the tribunal must then evaluate
    the entire body of evidence under the preponderance standard and
    determine which party’s explanation of the appointing authority’s
    motivation it believes. 
    Id. Perry v.
    State Civil Serv. Comm’n (Dep't of Labor & Indus.), 
    38 A.3d 942
    , 957-58 (Pa. Cmwlth.
    2011).
    9
    Section 807 of the Act states: “No regular employe in the classified service shall be
    removed except for just cause.” 71 P.S. § 741.807.
    6
    Perry v. State Civil Serv. Comm’n (Dep’t of Labor & Indus.), 
    38 A.3d 942
    , 951 (Pa.
    Cmwlth. 2011). “The appointing authority bears the burden of proving just cause and
    the substance of the charges underlying the employee’s removal.” Dep’t of Transp. v.
    State Civil Serv. Comm’n, 
    84 A.3d 779
    , 783 n.1 (Pa. Cmwlth. 2014).           Finally,
    “[w]hen reviewing a Commission decision, we view the evidence, and all reasonable
    inferences arising from the evidence, in a light most favorable to the prevailing
    party.” 
    Perry, 38 A.3d at 948
    .
    Admitted into evidence at the hearing without objection were the
    Department’s Policy Statement and its Procedures Manual relating to inmate access
    to mental healthcare. The Department’s Policy Statement, effective June 14, 2014,
    states that the Department shall “establish a systematic method of delivering
    psychological services to every inmate” under its supervision “to ensure that
    regardless of how major or minor the emotional disturbance, services are available to
    every inmate[.]” R.R. at 331a-332a. To that end, Section 2.A.4.b of Policy No.
    13.8.1 in the Department’s Procedures Manual, also effective June 14, 2004,
    provided:
    Since any inmate may report or demonstrate mental health
    issues whether or not [he/she is] currently receiving mental
    health treatment, all contact staff must be trained and able
    to recognize signs of potential mental illness, suicidality or
    elevated risk of violence. Observations or concerns about
    any inmate with such issues shall be relayed to the
    appropriate treatment staff for evaluation and follow-up
    using the DC-97 [Mental Health Referral Form]. In urgent
    cases, a phone call shall be made to the psychology
    department (or the infirmary if after hours) or the inmate
    shall be escorted to the infirmary area. Under supervision
    of the [licensed psychology manager (]LPM[)],
    [p]sychology staff will interview the inmate as soon as
    possible after receipt of referral, but no later than one
    week. This interview will be documented on a DC-560.
    The LPM will evaluate the need for immediate psychiatric
    7
    evaluation and/or [psychiatric observation cell (]POC[)]
    placement. If the LPM/designee determines psychiatric
    evaluation is warranted but not an emergency, a DC-97
    along with a copy of the DC-560 [Mental Health Contact
    Note] shall be forwarded to psychiatry the same day. The
    inmate shall be seen by the psychiatry provider within two
    weeks of receipt of this referral from psychology staff or
    sooner if possible.
    R.R. at 355a (footnote omitted; text emphasis added).
    The Department’s Deputy Superintendent for Centralized Services at
    SCI-Pittsburgh William Woods (Woods) testified that he supervises approximately
    half of the operations at SCI-Pittsburgh, including the facility’s inmate mental health
    services. He explained that when he took the position at SCI-Pittsburgh in April
    2012, Kunsak’s immediate supervisor was LPM Sandy Vujnovic (Vujnovic). Woods
    explained that since Vujnovic retired in August or September 2012 and her position
    had not yet been filled as of June/July 2013, Woods was the immediate supervisor to
    Kunsak and four other Specialists in 2013.
    According to Woods, when he began investigating inmate Jumaul
    Williams’ (Williams) July 10, 2013 suicide, he learned that referrals regarding
    Williams’ mental health had been made to the psychology department and they were
    assigned to Kunsak for action. Woods asked Kunsak for copies of the referrals,
    which she provided to him with the following July 20, 2013 written statement:10
    Deputy Woods: These are the copies of the referrals I
    received in regards to [] Williams. I did not from the
    information given determine that these evaluations were
    priority, as I believed this Inmate was in the infirmary. I
    did not see him for an assessment. I deeply regret that I did
    not, as I would have hope[d] I could have intervened
    effectively to assist him. As you are aware, I see most of
    the general population inmates with requests and referrals,
    10
    Woods declared that he did not question Kunsak about the referrals at that time because
    he realized that fact-finding would be necessary to determine whether there was a potential
    disciplinary issue. See R.R. at 173a-174a.
    8
    as well as new commitments and parole violators. It is
    necessary to prioritize when I am aware an inmate has
    pressing issues. I was totally unaware of the extent of []
    Williams’ physical problems, the severity of his physical
    pain, and as a result, his state of mind. I will redouble my
    efforts to be of assistance to the officers of F Block and
    Medical when I am aware a critical situation exists, as well
    as the more routine requests of staff and Inmates.
    R.R. at 325a. Woods further testified that, with the statement, Kunsak supplied DC-
    97 forms.11 One DC-97 form was issued on June 10, 2013 by Sheila Angel in which
    she reported that “[Williams] is a [community corrections center (CCC)] return
    housed in Infirmary – had recent surgery. Reports he is feeling depressed. Affect –
    Flat.” R.R. at 326a. Woods recalled that the other DC-97 form was a June 20, 2013
    referral made by Dr. Joseph Mollura regarding Williams’ “frustration.” R.R. at 327a.
    According to the relevant portion of the SCI-Pittsburgh psychology department’s
    mental health tracking form prepared by the Specialist and mental health coordinator
    George Findlay (Findlay), the referrals were assigned to Kunsak on June 13 and July
    2, respectively. See R.R. at 328a.
    Woods explained that he asked SCI-Pittsburgh’s Unit Manager Joseph
    Schott (Schott) to conduct a fact-finding related to Kunsak’s policy violation.12
    Schott testified that, as a part of his fact-finding, he took Kunsak’s statement on July
    24, 2013, wherein Kunsak admitted that she was familiar with the Department’s
    policy of evaluating inmates no later than one week after referrals are received, and
    that she received the June 10 and June 20, 2013 referrals but did not assess Williams.
    See R.R. at 329a. Kunsak’s statement continued, in relevant part:
    5. Why did you not follow policy?
    11
    Although the Department initially claimed that Kunsak received three referrals for
    Williams, Woods acknowledged that there were two. See R.R. at 178a.
    12
    At that time, Schott managed SCI-Pittsburgh’s general population therapeutic community
    housing units A2 and B2. His duties included overseeing behavioral treatment staff, but not the
    psychology department staff.
    9
    With the amount of referrals that I had to process and the
    coverage I was providing for our department for the
    [m]onth of June, I prioritized the referrals by the urgency
    associated with them. I did not perceive urgency involved
    with the referral for [] Williams on either date.
    6. Are you allowed to do this per policy?
    No.
    Do you have anything else to add?
    Due to the workload and extraordinary circumstances at that
    time[,] I could not assess him.
    R.R. at 329a (emphasis added); see also R.R. at 63a-67a.
    According to Woods, based upon Schott’s findings, SCI-Pittsburgh’s
    superintendent determined that a pre-disciplinary conference was necessary.13 The
    pre-disciplinary conference was held on August 30, 2013.14 Woods recounted that, at
    the pre-disciplinary conference, Kunsak again admitted that she received two
    referrals, but did not evaluate Williams within a week of either of them. Therefore,
    substantial evidence supports the Commission’s conclusion that Kunsak violated the
    Department’s policy.
    On appeal, Kunsak does not dispute these facts. Rather, Kunsak claims
    that removal was too harsh under these circumstances where SCI-Pittsburgh’s
    psychology department was understaffed, and the facts do not support that Williams’
    referrals were a priority.15
    In support of Kunsak’s mitigation claims, she testified at the hearing that
    she was the only Specialist assigned to general population, which meant she was
    13
    There were other disciplinary matters discussed at the pre-disciplinary conference;
    however, they are unrelated to this appeal.
    14
    The conference panel consisted of Woods, SCI-Pittsburgh’s Major of the Guard Lee Estav
    and Field Human Resource Officer Anya Evans.
    15
    Under Section 803 of the Act, the Department “may for good cause suspend without pay
    for disciplinary purposes an employe holding a position in the classified service.” 71 P.S. §
    741.803. Thus, the Department had the discretion to suspend rather than discharge Kunsak.
    10
    responsible for approximately 200 to 300 inmates with mental health needs but who
    could function in general population. She related that, in addition, her other duties
    included conducting and documenting parole assessments, continuity of care plans
    for inmates in the state’s intermediate punishment program, transfers, new
    commitments, parole violators and crisis intervention.16                   Kunsak agreed that
    completing referrals and doing them on time was extremely important. Kunsak also
    explained that she prioritized Williams’ first referral based upon the fact that he was
    in the infirmary’s care at the time.
    Woods acknowledged that although Williams was “housed in the
    infirmary,” which is where Section 2.A.4.b of Policy No. 13.8.1 in the Department’s
    Procedures Manual requires that inmates with urgent circumstances be placed, R.R. at
    326a, that fact did not negate Kunsak’s duty to timely act on the first Williams’
    referral. Woods articulated that a referred inmate could be in the infirmary for a
    medical reason and, “[i]f he’s in there for a medical reason and he’s having mental
    health issues as well, he needs to be followed up with by mental health.” R.R. at
    280a-281a.
    Woods further conceded that SCI-Pittsburgh is a very busy facility, and
    that although the psychology department usually consists of Specialists supervised by
    an LPM, SCI-Pittsburgh’s LPM retired in September 2012 and, despite two
    replacement searches, the position remained unfilled as of June/July 2013, requiring
    him to supervise the psychology department.                He acknowledged that LPMs are
    16
    According to Woods, each Specialist has a primary assignment and other duties, including
    parole assessments, sex offender program evaluations and crisis intervention. Woods estimated that
    there are approximately 1,850 inmates at SCI-Pittsburgh and, although he could not say what
    percentage of those inmates were in general population, he agreed that there are more inmates in
    general population than in the restricted housing unit, the special needs unit and the secure special
    needs unit. See R.R. at 217a.
    11
    licensed psychologists, and he was not.17 In addition, Woods admitted that while an
    LPM would regularly have met with psychology staff, he did not. See R.R. at 184a.
    Woods explained that in the absence of an LPM, he was the individual to
    whom Specialists would raise workload concerns. Woods testified that he discussed
    workload issues with the psychology staff, including Kunsak, after Vujnovic retired
    in 2012 and again after Specialist Cindy Farrell retired in May or June 2013. He
    stated:
    A.     . . . [W]e offered overtime to the [Specialists].
    Q.   Because there was too much work and not enough
    employees - - - ?
    A.     At that point in time we were down a lot and yes.
    R.R. at 225a. Woods acknowledged that there were ongoing discussions about SCI-
    Pittsburgh’s staffing issues after Vujnovic’s departure and following the issuance of
    the Department of Justice’s May 2013 report regarding understaffing and deficient
    mental health services provided at SCI-Cresson. He specified that after he met with
    the psychology staff and they reported what they needed to get their work done, he
    received authorization to give them overtime hours.
    Woods recalled Kunsak reporting to him for the first time at the August
    2013 pre-disciplinary conference that she was four to six months behind on her work.
    See R.R. at 179a. He maintained that, during the time he was Kunsak’s immediate
    supervisor, she did not report an inability to keep up with her referrals. Woods
    further stated that he was not aware of Kunsak having been disciplined prior to this
    incident. See R.R. at 273a.
    17
    Woods stated he occasionally borrowed an LPM from SCI-Greene to come in to review
    reports, assign Specialists work and evaluate the psychology department’s operation, but there had
    not been an LPM at SCI-Pittsburgh for some time.
    12
    Kunsak admitted that she informed Woods in an August 2013 meeting,
    that she was approximately four months behind on her work, but denied that was the
    first time. See R.R. at 297a. Notwithstanding, she provided no testimony regarding
    when, in the past, she may have expressed them.
    “The Commission is the finder of fact and has exclusive authority to
    assess credibility and resolve evidentiary conflicts.” Szablowski v. State Civil Serv.
    Comm’n (Pa. Liquor Control Bd.), 
    111 A.3d 256
    , 261 (Pa. Cmwlth. 2015). Here, the
    Commission concluded:
    We are not persuaded by [Kunsak’s] arguments, nor do they
    mitigate her responsibility to such an extent that a lesser
    penalty would be more appropriate. The fact is that
    [Kunsak] was assigned the referrals, never performed
    the required assessments, and was in clear violation of a
    policy that she was aware of, familiar with, and required
    to follow. [Kunsak’s] failure to comply with that policy is
    clearly related to her competency and ability to perform her
    duties as a [Specialist] and establishes just cause for
    removal.
    Commission Adj. at 18 (emphasis added).
    Section 952(c) of the Act authorizes the Commission to “modify or set
    aside the action of the appointing authority[ and, w]here appropriate, . . . order
    reinstatement, with the payment of so much of the salary or wages lost, including
    employe benefits, as the [C]ommission may in its discretion award.” 71 P.S. §
    741.952(c). However, this Court lacks similar authority to modify the Department’s
    employment action:
    The Court must observe that based on the nature and lack of
    severity of [the employee’s] infraction, the discipline he
    received,     termination    of     employment,      seems
    disproportionately harsh. While the Commission has the
    power to modify the action of the appointing authority even
    where the charges brought against the employee are proven,
    this Court will not separately weigh evidence or
    substitute its judgment for that of the Commission even
    13
    though we may              have     reached       different     factual
    conclusions[.]
    Thompson v. State Civil Serv. Comm’n, 
    863 A.2d 180
    , 185 (Pa. Cmwlth. 2004)
    (citation omitted; emphasis added).
    One of Kunsak’s responsibilities was to timely act on inmate referrals
    for mental health evaluations. Kunsak knowingly violated the policy. If it were true
    that her workload in an understaffed environment made it impossible for her to
    comply with the policy, at the very least, she should have notified Woods. Instead,
    Kunsak designated Williams’ referrals a low priority, and she knowingly failed to
    fulfill her job responsibilities.          Under the circumstances, we agree with the
    Commission that Kunsak’s failure to comply with the Department’s policy rendered
    her unfit as a Specialist and her dismissal was “justifiable and for the good of the
    service.”18 
    Perry, 38 A.2d at 951
    (quoting 
    Manson, 4 A.3d at 12
    ).
    This Court has held that a single policy violation, even in the context of
    a long-standing, unblemished work record, may be just cause for removal.19 Perry
    18
    Kunsak relies upon Gibbs v. State Civil Service Commission, 
    281 A.2d 170
    (Pa. Cmwlth.
    1971), to support her contention that her policy violations (i.e., failure to timely interview Williams)
    were insufficient just cause for her removal, particularly where there was evidence of supervisor
    inefficiency associated with staff levels (i.e., Woods was not knowledgeable of or trained regarding
    a Specialist’s duties and the necessary staffing) which resulted in an unreasonable workload. We
    acknowledge that the Gibbs Court held that there was not just cause for Gibbs’ removal where there
    was undisputed testimony that she was given an unreasonable workload and, thus, her removal was
    not the result of her unsatisfactory performance. However, Gibbs is inapposite here because there
    was substantial evidence that the staffing shortage was known and anticipated by Kunsak, and
    Kunsak’s policy violation was due to her failure to effectively prioritize one of her most crucial and
    time-sensitive duties, or to notify someone of her inability to timely carry them out. See Adamovich
    v. Dep’t of Pub. Welfare, 
    504 A.2d 952
    , 956 (Pa. Cmwlth. 1986) (Gibbs is not controlling where
    “substantial evidence exists to support the Commission’s determination that understaffing did not
    totally excuse [the employee’s] poor performance[.]”).
    19
    Kunsak avers that the Commission’s adjudication in Jagota v. SCI-Graterford (SCSC
    Appeal No. 27518), wherein Jagota received a 5-day suspension for falsifying records and, thus,
    violating an inmate assessment policy, should control this case. However, this Court lacks the
    authority to “substitute its judgment for that of the Commission.” 
    Thompson, 863 A.2d at 185
    .
    14
    (wherein this Court affirmed the removal of a Department of Labor and Industry
    manager for violating its policy prohibiting the possession of weapons in the
    workplace). Viewing the evidence, and all reasonable inferences arising therefrom in
    a light most favorable to the Department, as we must, we hold that the Commission’s
    findings are supported by the record, and those findings, in turn, support a conclusion
    that the Department proved just cause to remove Kunsak.                     Perry.    Under the
    circumstances, we are constrained to affirm the Commission’s decision.
    Lastly, Kunsak avers that the Commission erred as a matter of law by
    failing to consider Kunsak’s performance reviews. We disagree. The Commission
    permitted testimony at the hearing regarding Kunsak’s August 2012 and August 2013
    performance evaluations, and they were admitted into evidence.20 See R.R. at 262a,
    20
    Woods testified that he reviewed and concurred with Vujnovic’s 2012 overall
    “satisfactory” rating of Kunsak’s performance. See R.R. at 266a, 268a. Therein, under “Work
    Results,” Vujnovic commented: “Dr. Kunsak has demonstrated considerable improvement since last
    review period in attending to time-sensitive reports.” R.R. at 398a. Under “Initiative/Problem
    Solving” is posted, in pertinent part: “Dr. Kunsak has developed procedures to ensure new
    commitments are assessed and needed referrals are made.” R.R. at 398a. That August 2012
    evaluation states that “Dr. Kunsak has managed duties and assignments in an acceptable manner
    during this review period.” R.R. at 400a.
    Woods explained that, in the absence of an LPM, he completed Kunsak’s August 2013
    performance review, and gave her an overall “needs improvement” rating in light of “some
    difficulties during this rating period.” R.R. at 405a. In Kunsak’s August 2013 evaluation,
    completed after her rule violation, Woods commented that she “needs to focus on getting the basic
    function of her job done, she has not been following up with referrals in a timely manner.” R.R. at
    403a. He further reported that Kunsak “usually communicates effectively enough to complete most
    of her assignments,” and that she “appears to be addressing existing problems as she sees them.”
    R.R. at 403a. However, he also noted that Kunsak “does not always carry through with solutions
    and often makes decisions independently that need to show more thought and need to ensure they
    follow policy and procedure.” R.R. at 403a. He further commented under “Work Habits,” in
    relevant part, that “[t]he volume of [Kunsak’s] work is not being completed in a timely manner.”
    R.R. at 404a. Under “Additional Rater Comments,” Woods stated: “[Kunsak] need[s] to complete
    all paperwork in a timely manner, this area will be re-evaluated in 90 days. This is especially
    important with the inmate referrals to psychology. Not only does she need to follow up[,] but her
    documentation . . . needs to be down [sic] correctly.” R.R. at 406a. At Kunsak’s request, Woods
    discussed her 2013 evaluation with her on August 26, 2013.
    15
    265a, 275a, 290a-314a, 397a-404a. In the Commission’s Adjudication, it specifically
    stated that it “reviewed the entire record.”      Commission Adj. at 17.     More
    specifically, the Commission recognized therein that “[Kunsak] testified about an
    annual employee performance review (hereinafter ‘EPR’) she received for the rating
    period of August 2012 to 2013[.]”      Commission Adj. at 17.      The Commission
    concluded:
    With regard to the evidence presented concerning
    [Kunsak’s] August 2012 to August 2013 annual EPR, we do
    not find this evaluation relevant to our determination. The
    EPR was issued after the fact-finding and [pre-disciplinary
    conference] had been conducted concerning incidents which
    occurred in June and July 2013. Any comments in the EPR,
    consequently, were made after the incidents resulting in
    removal had transpired, and are not probative of whether
    [Kunsak] had been warned prior to the incidents that she
    was behind in her workload and that she failed to heed that
    warning.
    Commission Adj. at 18 n.6.      Thus, it is clear that the Commission considered
    Kunsak’s performance evaluations, but deemed the 2013 evaluation not probative of
    whether she violated the Department’s policy in June/July 2013.
    Based upon the foregoing, we affirm the Commission’s Adjudication
    and Order.
    ___________________________
    ANNE E. COVEY, Judge
    16
    IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Nancy E. Kunsak,                        :
    Petitioner     :
    :
    v.                  :
    :
    State Civil Service Commission          :
    (State Correctional Institute at        :
    Pittsburgh, Department of Corrections), :   No. 746 C.D. 2015
    Respondent :
    ORDER
    AND NOW, this 5th day of May, 2016, the State Civil Service
    Commission’s April 6, 2015 Adjudication and Order is affirmed.
    ___________________________
    ANNE E. COVEY, Judge